Tag Archives: maria semple

Nonprofit Radio for January 23, 2015: Five Words To Better Fundraising & Giving Circles

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsor!

Sponsored by Generosity Series, a nationwide series of multi-charity 5K events that provide a proven peer-to-peer fundraising platform to charities and an amazing experience for their participants.

Sign-up for show alerts!

Listen Live or Archive:

My Guests:

Jen ShangFive Words To Better Fundraising

Jen Shang

Jen Shang is a professor at the Center on Philanthropy at Indiana University. She’s a philanthropic psychologist. Her research found five words that can raise your telemarketing revenue.

 

 

 

Maria SempleGiving Circles

Maria Semple

How do you find giving circles in your community and connect with them? Maria Semple is our prospect research contributor and The Prospect Finder.

 

 

 


Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

Sign-up for show alerts!

Sponsored by: GenEvents logo
View Full Transcript

Transcript for 224_tony_martignetti_nonprofit_radio_20150123.mp3

Processed on: 2018-11-11T23:14:53.343Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2015…01…224_tony_martignetti_nonprofit_radio_20150123.mp3.563951780.json
Path to text: transcripts/2015/01/224_tony_martignetti_nonprofit_radio_20150123.txt

Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i’m glad you’re with me. I’d suffer with glamour. You alone? Afraid this? If i was forced to filter the concept that you missed today’s show five words to better fund-raising gen shang is a professor at the centre on philanthropy at indiana university. She’s, a philanthropic psychologist. Her research found five words that can raise your telemarketing revenue that originally aired on may eighteenth twenty twelve and giving circles how do you find e-giving circles in your community and connect with them? Maria simple is our prospect research contributor and the prospect finder on tony’s. Take two. I’m a thought leader. We’re sponsored by generosity. Siri’s hosting multi charity five k runs and walks. Here is my interview with professor gen shang from may twenty twelve. Wish with me now is dr gen shang. Hello, jan. How are you? Good. How are you? I’m very well. Jen is an assistant professor at the centre on philanthropy at indiana university. She is a philanthropic psychologist. She’s been published in many journals, including experimental economics, economic journal journal. Of marketing, research and marketing science. Her work has also been covered in the new york times and the chronicle of philanthropy, and she is the author of the book fund-raising principles and practice, which is available at amazon dot com. And i’m very pleased that her research in her work brings to the show welcome, jim. Thank you. We’re talking about five words to better fund-raising what was the research that we’re talking about it? So when we study how prime ing people’s idea of more identity come potentially influence, how they give andi when we say more identity, really, what we mend is how carrying kind, compassionate, helpful and friendly people think they are okay, there that’s interesting their moral identity. Yeah. Okay. That’s the that’s. The research will let, uh, what was specifically how did you conduct the research? So this is when during public radio stations on air front drive. I’m sure your listeners are quite familiar with this form of fund-raising this was bloomington bloomington public radio in indiana, right? Yeah, yeah, that steering our bling on radio on their front drive in ah, november, where they’re deejays kind of inter. Interrupt the programming and say things like, you know, here is that i remember and if you could give us this amount and here’s the thing you give, some people call in, and then half of the people who call in they are asked, you know, how are you, anouar renew a member of the station, and then there are thanked for either becoming or being a member of the station and the other half of the donors when they call in there asked exactly the same question, but when there are thanked there think for being kind and carrying member of the station were becoming a helpful and friendly member of the station. Okay, so what we found is that when people are think with those moral adjectives, then they increase their giving, but this is only significant with female, but not mayo donorsearch okay, let’s, let’s, be very clear. What are the five words that you used in your research is caring, compassionate, in-kind friendly and helpful. Okay, that actually reminds me of the used to be a boy scout. I still have an eagle scout kayman eagle scout that just reminds me of if i didn’t mention i’m an eagle scout. Thiss reminds me of the scout law you didn’t know the boy scout law, probably unless you have boys trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean and reverent. So you’ve got you’ve got two or three of those in there. Yeah, that did. You did you derive your your moral adjectives from the boy scout oath? I scott law no law, not the oath. That’s, this is the law. Pardon me. This? Sure. Some off of the participants that participated in the orange inal study where these adjectives war generated they were members of the boy scout. Ok, well, there’s a it could be some overlap, but we don’t know if that’s cause and effect that’s just that could just be coincidental. There were hundreds of people who were asked to list all possible adjectives they can possibly use to describe any moral person. And then we could. And the researchers off that really orange? No study collected the most often used adjectives by most people. Okay, i see. Those are the adjective that’s. How you came up with your caring, compassionate, friendly kind and helpful. Okay, let’s. See, the the research is on ly but only impacts females. Not so. Men are not influenced by the moral adjectives, not the set that we not these five. Hopefully, they’re influenced by the scout law, if their boy scouts, because otherwise, it’s, don’t be a scout if you’re not going. Teo, reverent and helpful and courteous and kind and cheerful, cheerful so. But women are the majority of donors, isn’t that right? Yes. Two thirds ofthe most non-profit donors are female donors. Okay, so so using your research, we can impact two thirds of the giving population. Yeah. Okay, so these people were thanked using one of the moral adjectives, but they hadn’t, but they hadn’t made their gift yet. So what were they thanked for? They were thanks for calling. Uh, as soon as they were called in. As soon as they call in there. Asked whether they want to be a new member of the station or their existing member station. And there are thanked for either becoming a new member or being a member. Okay, so you thank for either being becoming or being a member or you. Thanks for being our becoming a caring, compassionate, etcetera member. O okay, yeah. So do we know whether this applies to written solicitations? Well, we’re we’re currently testing different forms of recon communication. And what we do there is, you know, you mean one of the key things if people were to apply. This technique is not the fact that, you know, they need to write down this five wars, but they need to engage people in thinking about these words, and i think one of the main reasons why our research turned out in the way that it did is because people were asked to answer a question first and that they’re thinking in response to what they think they are already. So when we apply these techniques in return context, what we had to ask people to do is not just to have kind carrying floating everywhere in the letter, but instead only on the renewal forms we want people to say i and then people find their name like gen shang, i wanted to give this much right. And then when i signed my gen shang am fining on those words you’re signing on those words what you mean, like they’re the words are below the below the line where you put your name, the words are actually in the in the box, in the background of that box where i started durney oh, so there’s sort of shaded in the background exact, like a like a watermark. That’s, right? Okay, but this is research you’re just testing this. You don’t have results from from this written written. Test yet? Well, actually, we we dio look at me. I’m way behind. Okay, but the result is that you know, people see exactly the same thing. And half of the people are asked to print their name almost worse. And the other half are asked to sign their name on those words. And we found a marginally statistically significant results. Where if people signed their name, they give more than if they printed their name on those words. Very interesting. But did you also did you also test that against there? Not being any words. Yes, it’s hyre than not having anyone. Okay, definite. Alright, just making that clear. Okay? Yeah. Okay. Yeah, but what’s important there is that when people sign their names, they’re more active in thinking about their identity, who they are. But when they simply print, they don’t think about being both kind and caring compassion. People ask much as if they signed the stamp, their own it and the answer. Those were very interesting. That is very interesting. So, so what’s really driving the effect we think at this point it’s. Not necessarily that non-profit professionals know about those words, but they have to. Think of ways to tap into people’s sense of who they are. And the link those central sons of who they are into those morally, you know, promoted kind of product. What kind of increase in fund-raising did you see in your research? Well, in the first study, it was a ten percent increase in, uh, female donors, um and that’s average give, say about huh? Eighty seven dollars, in the control group where people are simply think and is about one hundred when people think us moral towards okay. And in this direct meaning that we just had it tested it’s about, like, a five percent increase, they’re the average e-giving is much smaller because his christmas appeal so the average amount is, like thirteen pounds and, um, you know, eighteen dollars. But then the effect is about fifty piela it’s about twenty dollars. Okay. And also with women in the only only only an increase for women in the in the writing, or that does that apply to men also in the written form that that that that’s okay, so men are not immoral? No, no. At least not in a written sounds. Yeah, by no means that i think i’m just extrapolated i’m just taking a natural sametz seems like a natural conclusion for your research is that men in conversation are immoral. Well, not that that wouldn’t be how i know i know what i hope not know you’re using more different it’s a very different sense of saying something versus we were just not successful in bringing their own sense of morality to the front, so diplomats make a decision such a diplomatic, academic that’s beautiful, but really mentally moral no, of course, that’s an irrational conclusion, i really i think it is our failure on our part, so what we actually would like to test in the future is to tap into moral values that male might be more likely to engage in, like, responsible loyals strong take leadership pride, yeah, i think you’re i think you’re wasting your time with those just bein sports and cars i think is and booze, i think that’s where you really should be starting, you know, have a little budweiser icon that people sign and watermark that people sign over that will that’s going to get that anheuser busch logo. You know those of this? Where you want to be a corvette? You know, sign your name over this watermark of a corvette that will, i think that’s, where you’re going to see market market change in mark changing giving, we need to take a break right now. Gen shang, assistant professor at the centre on philanthropy at indiana university, is going to stay with me. We’re going to keep talking about five words to better fund-raising stay with us, you’re tuned to non-profit radio tony martignetti also hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a quick ten minute burst of fund-raising insights published once a month. Tony’s guests are expert in crowdfunding, mobile giving event fund-raising direct mail and donor cultivation really all the fund-raising issues that make you wonder, am i doing this right? Is there a better way there is? Find the fund-raising fundamentals archive it. Tony martignetti dot com that’s marketmesuite n e t t i remember there’s a g before the end, thousands of listeners have subscribed on itunes. You can also learn maura, the chronicle website philanthropy dot com fund-raising fundamentals the better way professor gen shang is with me. Jenn, you are a philanthropic psychologist. What is that here? Well, it’s, i’m interested in studying why people do philanthropy and what, uh, the doing of philosophy might do to their own life. Nasco what it might do to their own, like how it makes them feel how it makes them feel. How does that help them discover who they are defined their meaning in life and it’s, not a field i’m acquainted with. So how many philanthropic psychologists are there? Well, i only know one of me, but i’m sure they’re so yeah, you had some of these. Have you had some campaign to systematically eliminate all the other philanthropic psychologists? Well, actually, i haven’t done so because i would rather their mohr. Okay, you not the violent academic that’s a maybe you were the the that one percent violence academic, but that’s, not you. No, i was just, um, you know, i was the first graduated philanthropic phd from the canal philanthropy. In that sense, it’s, because the field didn’t exist aren’t annoying. Okay, out of the five people that we graduated already from that program, i was the only one who had a psychology background. Okay, there’s running through your research and you’ve mentioned it just obliquely a few times i want to spend a little time on it is feeling better, feeling better about giving and and reinforcing one’s beliefs about themselves. So say, say so let’s. Talk about that. Yeah. So, for example, in this some more identity e-giving research what we did after we did the experiment on the air it’s we send donorsearch survey and we asked them on the scale one tonight. How? Carrying. Actually, you think you are and then people silk road number like seven. And then we ask them on a scale of one tonight, how ideally would you like to become caring? And then people probably circle my i really, really want to become really, really caring. And then what we did is we calculate the difference between the two each we call more identities discrepancy. And then we link this number to the same person’s contribution history to the same radio station. And what we found is that the more females give the smaller. This gap is between their actual and their ideal morally identity. But this relationship does not exist. For males. So what this means is that the act of giving itself actually can potentially help female donors to rich. They’re more ideals and that’s. Great. Yes. To teo, get closer to what they believe of themselves already. Right? Exactly. Okay, yeah. Um, again, men out. Liars. You know, they don’t care how they feel. They don’t. They don’t have feelings. I don’t know what they’re thinking. They don’t know what they’re not giving that it’s. Unbelievable. What? What a disappointing gender. Well, what they’re thinking, what they’re giving couldn’t really be measured with the set for measurements we have. So i think the next step in my research is trying to find ways where we can find what men are thinking. Right? Well, there’s the cars and sports and booze that you know it’s. Okay, um, let’s. See? So this is academic research that can be immediately applied. And tha the telemarketing part, right? I mean, so is there any reason to think that if if the organization is calling out that there would be any different result? Uh, no, actually, we way are currently conducting any marketing. I don’t have the results yet. Okay, but because we don’t think there’s any reason why it wouldn’t work so you could be calling out and thanking someone for and thank someone for having been a a friendly or kind or helpful donorsearch the past and would you consider giving this year? Is that does that? Does that sound right to you? Yeah. Yeah, but what they need to do is they make sure that thing is somehow linked two people sense of their donation or they’re being a donor and that, i think, needs to be set right before they asked people to give again. Oh, right before okay. All right. Before you right at the beginning of the park. Or, you know, without knowing anything about the donor without asking them to at least answer one question to engage. Ok. Ok. So a little engagement, but then right before the ass. This this thanking right? Using one of the five moral adjectives two out of using to okayo. Excellent. All right, so you have to use two of the five? Yeah. We never has to. Just one because we’d be bilich virality is a complicated constructs he need, you know, multiple kind of ways to get to it. Excellent. Okay, so it’s friendly and kind or whatever. Yeah, any two out of five, you know, to avoid driving, fund-raising okay, and i’m going to say them again. Okay, i understand i’m going to say them again one more time. Caring, compassionate, friendly, kind, helpful. Do not do not go to the scout law, because it will lead you astray. They’ll beam, or that aren’t on the list that then then r this is sort of suggesting that, you know, we should be not so reliant on anecdotes and tales of what good fund-raising is. But try to rely on hard research as much as possible. Yes, definitely. Absolutely. Teo, any coat? Don’t make a piece of research. Okay. Okay. Where can people learn more about your research? Well, they can first search jin xiang on the web, and the first link comes up. Should be my website. All my published papers are on there. Okay, let me let me just tell people you’re last name is spelled s h a n g, right, gen shang. Okay, god, please. And then we my collaborator adrian. Sergeant who is the only chair anywhere on fund-raising we collaborative, lee maintain a public information website and it’s called www dot study fund-raising dot info. Okay, study fund-raising dot info. Exactly. So if if people just go there, we provide updated information about what research is is relevant in what domain. And, you know, we update that pure ops degree, and there we try to change all the academic language to a way that it’s more easily accessible. Gen shang is an assistant professor at the centre on philanthropy at indiana university jen, thank you so much for being a guest. Definitely. Thank you, it’s. Been a real pleasure. Thank you, thank you live. Listen to love. I am a p recorded today, so i can’t send actual live listen lover doing pre recorded live. Listen, love, live listeners. You know who you are, you’re the one’s, listening live, and i’m very, very grateful. Thank you very much for all the listeners and all the country’s checking in today podcast pleasantries to everybody listening every other time on whatever device you are, pleasantries to the ten thousand of you. Have tony’s take two and maria simple are next first generosity siri’s, the host, multi charity five k runs and walks. They have a charity support team, which is a team of people actual people that you talk to. This is not a bad team, but they help you in real time with your fund-raising you call them up and you talk to them on the phone and of course generosity siri’s has ah, online tools, a dashboard and all the management tools that you need online. But there’s this charity support team people you talk to to help you engage all the runners and walkers that you’re going to have helped to motivate them to that they’re asking all their networks, teo sponsor them, which all improves your fund-raising the charity support team generosity siri’s has events coming up in northern new jersey and miami. Talk to dave lynn, pick up the phone, talk he’s the c e o tell him from your your from non-profit radio. You’ll find him at seven one eight five o six. Nine, triple seven and of course, if you prefer, they are on the web. Naturally, everybody is generosity. Siri’s dot com i was dubbed a thought leader last week. Bye causevox the article is six dot leaders you need to follow, and the others are damp. A lotta sashadichter who’s been a guest on non-profit radio ken berger has also been a guest. Susan mcpherson and our own amy sample word, social media contributor here and ceo of inten so two thirds of us have been on and ah, a couple of us regularly are non-profit radio two thirds we got the article is six thought leaders you need to follow and it’s on the blogger at causevox cia, usc vox dot com very grateful to them, and i appreciate their support of non-profit radio they didn’t even know it and they were supporting non-profit radio where ubiquitous that’s tony’s take two for friday, twenty third of january show number three of the year. Maria semple is with me you know her she’s, the prospect finder, a trainer and speaker on prospect research. Our website is the prospect finder dot com and her book is panning for gold. Find your best donorsearch prospects now she’s our doi end of dirt cheap and free ideas you can follow her on twitter at maria simple fremery a simple how are you? I’m doing very well. How are you today? Very well to its happy new year for you and me. Because we haven’t talked in the new year. Yes, yes, i’ll tell you, i’m having a little trouble hearing you. Okay, well, trouble hearing me, uh, is it gonna work or you want to call back, or can you hear? Ok, well enough. I can hear you well enough. Okay, well enough will have to suffice. Sorry about that. You’re not on any unusual phone device, are you? Had said or anything? I am on the usual usual. Okay. Okay. I’m on the usual two. I’m here. Okay. All right. Uh, let’s. See about these, uh, e-giving circles. Well, let’s, let’s. Make sure everybody knows. I think i think these air pretty commonly understood, but let’s, make sure just in case what what’s e-giving circle. You know, tony basically e-giving circles really just a philanthropic vehicle where individual donors can pool their money and perhaps other resource is and really decide together where to give that pool of money away, too. So it’s a way for people to, um, to amplify their giving and really feel like even though they don’t consider themselves perhaps to be a major gift donor-centric sables them to feel like they can have a much stronger impact with their dollars in the community, and we could be talking about hundreds of thousands of dollars in grants. This is not like people chipping in five or ten bucks, but some of the giving circle gifts that i saw are really well into six figures. Oh, yes, absolutely. You know, they really do vary in size, but i would say kind of for the most part, they seem to have a minimum what i want to call entry level to be in that circle and the e-giving circles all themselves can decide what that e-giving level will be. But it is definitely, you know, an amount that’s much higher than a five or ten dollars gift level that’s for sure. Yeah, way looking into this and thinking about it makes me think of knitting circles. But it’s ah it’s different than knitting circles where well, they may be knitting things of great value, but just kind of seemed to me like, you know, the entry level would be like we said five or ten dollars. But and then some of the some of the e-giving circles, the people are quite wealthy, and they themselves are donating six figures to the circle. And then the circle is making million dollars grants. Yes, it really is fascinating. I mean, when even, you know, with the research that i did to prepare for this article, um, you know, i was looking at various places like new york times is even written on this back in november of twenty thirteen and so there’s a lot of people just google e-giving circles so they’ll find ah lot of articles have been written not only through the new york times, but the chronicle has had quite a number of articles where they focused but on this idea of e-giving circles. And so i just thought it would make an interesting discussion for ah topic for your show, because, of course, non-profits you know, they need to be aware that the circles exist and how do you come to the attention of the circles? Okay, we’re going. We’re going to come to that. And i know you’re in e-giving circle and we, um, actually i know. So we have a little extra time more than usual today, so we’re going we’ll have a chance to talk about your own experience in your giving circle. I see it looks like these air, mostly for women, not exclusively, but mostly women’s circles. They are very popular amongst women and, you know, of course, because of my own association to a group of women in a giving circle, you know, i really thought that that was just, you know, the predominance of it. But then i came across an article in the chronicle that was only done within the last year, back in july of twenty fourteen, and the article talked about how they’re also very popular amongst minorities and younger donors, so that was intriguing, you know, that goes my knitting circle analogy, right? And, you know, non-profits are forever trying to figure out how do we engage that next level of generation of donors? And how do we engage a younger pool of donors might really be a great way to do that. So you’re s o there are circles of women who are younger and guys who are younger, too. Yeah, okay, we’ll get we’ll get to that. To, um and also these circles are not onl e-giving cash there’s other levels of participation. Yeah, i mean, you know, you can decide how how in depth you want to participate in the circle. Some people would really prefer just to write their check annually and really have very little interaction with the circle. Other people want to be much more engaged in deciding how the funds will be dispersed and again e-giving circles have various ways that they decide how that’s going to happen from perhaps an annual gathering where there’s a vote taken on a very select pool of non-profits that have been filtered out bye, perhaps more of an executive committee of that e-giving circle. Or they might be coming together and meeting quarterly to try and decide on looking to fix certain things that are going wrong in their community and trying to identify well what are their non-profits that are actually addressing these issues and what seek them out and actually contribute to those organizations, and then also in terms of support to the organization, going beyond money, the mentor ship is a possibility volunteering at an organization that the circle is supporting, yes. Absolutely so. So think about, you know, the level of engagement. And perhaps the gift amounts to those circles might increase the more engaged you have that person as a volunteer within the giving circle and perhaps volunteering then for the organizations to whom wth e-giving circle contribute. So there’s, i was reading something about managerial support. Basically the the executive director of ah small non-profit that initially got a grant of fifteen thousand dollars. Then she was going on to a a larger grantcraft petition which got it, which she won for over two hundred thousand dollars and the giving circle that had initially supported her. I was giving her marketing and presentation advice for the for the pitch to the larger foundation. Yes, yes, i saw that same article. I mean, it really is fascinating how the whole thing khun really continue to have this this ripple effect. And you know, when you think about circles and then you think about the ripple effect right of ah, concentric circle. If you if you throw a a pebble into a pond, you can really see how it can have so many different ways of impacting the community and the e-giving circle itself. Yeah. It’s, it’s really interesting people are getting more involved through giving circles than just giving money and and often it’s smaller. Very often, it seems like smaller organizations that can use that extra level of help beyond just cash. Yes, absolutely. All right. Um, well, that’s that’s diving a little bit, too. What a non-profit could be doing tio discover local giving circles well, you know, certainly networking within their own communities. I think we’ve talked about this before on the show in terms of china identify major gift prospects. It’s it’s kind of that same process if you’re not out there and attending perhaps local chamber events and other events, maybe even meet up, look for meet ups where you’re going tohave on meetup dot com where you’re going tohave ah ah gathering of people like minded people around, maybe high tech ventures or real estate investors, things like that, you know, you you might come across somebody who is then, you know, talking about ah particular e-giving circle in the community. So i think you just have to get yourself out in the community and literally in front of and shaking hands with some. Of the people who are probably in these e-giving circles and without getting out there and learning about them, um, it’s going to be more difficult to find them? Of course, you know, we’ll talk during this interview about some ways to find them online as well, but there is just there’s nothing to substitute that getting out there and shaking hands and meeting people to find out who the movers and shakers are don’t think this is an interview. That’s so formal is it’s a conversation? We’re friend okay? Yeah, as our diane of dirt cheap and free, you’re a very big advocate of the local chambers of commerce groups and meetings, right? Yes, absolutely. You know, it’s it’s that that shoestring budget mentality, i suppose, um and, you know, trying to figure out how do you make the most of your time and the resources that you have available to you? Yeah. Okay, on da. All right, so you need to be out in the community. You couldn’t even be asking your existing donor and volunteer base. I mean, start with start with the people. You know, a swell is going to the broader community. But start with people who, you know, are close to the organization already asked them if they know of e-giving circles in the community, whether they remember or not. Yeah, i think this would make a great discussion as part of a board meeting. Or perhaps, why don’t you take a look at some of the websites that we’re going to be discussing today and maybe bookmarking some of them and sending them along to your board and keep volunteers and asking them if they’re aware of any e-giving circle? So not only are you going to keep your antenna up for them, but you’re going to want to, you know, bring this to the attention of of your board, um, so that they’re aware that they should be looking for these. They’re out networking in the community? Yes. Excellent. Okay, what do we have online? Wise online? Why say i found a number of things. So i found out that there was a report called connected teo give. That was done by a new organization called jump start lab. And what they were doing was they were looking to do research about giving circles and in particular, within the jewish community and as a result, they actually launched a website uh, which is called when they make sure i get the name of the website correct. And while maria simple searches for the website, well, ah, we’ll do a little tap dance on dh hope that she finds her notes very quickly on giving circles, and this is connected to give this is a place to find the connected to give report, is that right, maria? Yes, so it is. It is connected to give report, but the website itself and i’m almost there hang on one moment, though it’s called amplifier. Um, so the website is amplifier giving dot or gq, and so if we’ve got any jewish charities who are listening in on this call, this is a web site they’ll definitely want to go to because it hasn’t you have an opportunity not on ly too learn about giving circles, but there are ways to figure out how to be, how to come to the attention of them through this particular website. So again, i think it’s kind of interesting that this has this has come about for the jewish community, and i wouldn’t be surprised if we’re now going to start seeing other web sights. And this again came to my my attention through an article that i found in the chronicle. Okay, but so are you saying that site is devoted to e-giving circles for the jewish non-profits and communities? Yes, exactly. Okay, specifically. All right. Do we have one for the for the catholics? I you know what martignetti martignetti martignetti here. If i was anything, i would e should be guys like i would be eyes or anything for them. I haven’t delved into id. Let’s, let’s put it this way. I haven’t actually come across any articles that deal with this particular topic, but that would be something interesting research whether we have any more secular. Well, i’m sure you have some secular websites. Um, no, that would be the one that i would say would be most secular. But there are a number that have to do more with women’s collective e-giving. In fact, one of them is called the women’s collective e-giving grantmaker sze network. And that website is double u c g n dash network dot org’s. And they are all about women powered philanthropy. And so you actually can go. Too there’s. They actually have a map of the united states, and they actually outline, you know that the thirty eight, they call them independent collective e-giving groups, and they say that they over have over seventy, six hundred women in those particular groups. Okay, that would be an interesting website. Check out and again, that was w, c, g and hyphen, network dot or ge. Okay, let’s. Ah, marie, let’s, go out for a break. I just got a correct you on one thing. Secular, secular means it’s, it’s, not religious. So i was asking if you had other nonreligious ones, which you just get very about that’s. Okay, that’s. Okay, uh, we’ll go out for break maria semple, and i’ll continue our talk on giving circles and also going to hear about her personal experience in one stay with us. Like what you’re hearing a non-profit radio tony’s got more on youtube, you’ll find clips from stand up comedy tv spots and exclusive interviews catch guests like seth gordon. Craig newmark, the founder of craigslist marquis of eco enterprises, charles best from donors choose dot org’s aria finger, do something that worked neo-sage levine from new york universities heimans center on philantech tony tweets to he finds the best content from the most knowledgeable, interesting people in and around non-profits to share on his stream. If you have valuable info, he wants to re tweet you during the show. You can join the conversation on twitter using hashtag non-profit radio twitter is an easy way to reach tony he’s at tony martignetti narasimhan t i g e n e t t i remember there’s a g before the end he hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a short monthly show devoted to getting over your fund-raising hartals just like non-profit radio, toni talks to leading thinkers, experts and cool people with great ideas. As one fan said, tony picks their brains and i don’t have to leave my office fund-raising fundamentals was recently dubbed the most helpful non-profit podcast you have ever heard. You can also join the conversation on facebook, where you can ask questions before or after the show. The guests were there, too. Get insider show alerts by email, tony tells you who’s on each week and always includes link so that you can contact guests directly. To sign up, visit the facebook page for tony martignetti dot com. Oppcoll rob mitchell is going to be a guest next week when we’re talking about thea atlas of giving twenty fourteen fund-raising analysis and their twenty fifteen forecast. So see, the show is the show, it does not just fall together contrary to belief, the things things are actually planned out here, okay? Because it’s not seen mario so morris amore websites for ah, from our doi end of dirt cheap. Okay, sure. So one of the other things that i came across was a report that was done in two thousand seven. Tony, i know one of the questions that you had for me and preparing for this show was, well, exactly how many e-giving circles are there in the united states and or perhaps internationally, and you know what? How much money are they giving away? Um, so i tried to dig deep and hard to find the answer to that, and of course, it was kind of heart to catalogue all of them. But there was a study called more giving together the growth and impact of e-giving circles and shared e-giving and it was released in two thousand seven, and what they said was that as of two thousand six so you can imagine that was a number of years ago. There were four hundred catalog e-giving circles in forty four states, and ah, a lot of them had raised, you know, a lot of money they had raised at that point over eighty eight million dollars since their inception. That was nine. And that was nine years ago. Yeah, cells, i’m quite certain that it has probably grown quite a bit, but one of the sights that i was able to find that actually had giving circles listed by state is called e-giving circles dot or ge so that’s an easy one to remember. Okay? And you can actually look state by state and try and find those particular e-giving circles. So i think it be great for the non-profits listening on this tio two checks us out because not only do they list, um, state by state, but they do have a couple of global e-giving circles listed here as well. Um, a lot of them are actually based in the u s, but they’re e-giving they’re focused on giving is international. Yeah, okay, excellent for international. But but you also want to be paying attention to the ones that maybe in your own, much closer to you in your own community vicinity with e-giving exactly e-giving circle e-giving circles dunaj i’m based in new jersey, for example, and i see that there are three listed here, the one that i’m part of is not even listed on here. So mom it’s the one that i’m part of it not listed on here, you can imagine there are probably, you know, a number of others that aren’t listed here as well. I can’t imagine that i and i know for sure that there are at least there’s mine and another chapter called i think it’s called impact one hundred, based in new jersey that are not even listed on here, so they probably have not even been able to compile every single one of them, even on this website. Either that or you’re living in some kind of a fantasy world, some kind of e-giving circle fantasy world where you imagine these circles around you, but they don’t really exist, and sometimes they overlap. But you wouldn’t know if you were in that fantasy world, so well, i’ll give you the benefit of doubt since i know you will presume that that’s, not the case. I will assume i should say we’ll assume that that’s not the case. Uh, all right. So so it’s even more than they list, but they’re not keeping up. They’re not keeping up to date. You got to get your own circle listed. Well, that that’s? Yeah. That’s part of my purpose. And i came across this research i thought always gotta get are listed here. Um, how would you recommend approaching? And we’ll get a yeah. You know, you could bring in some of your own experience to, but how would you recommend approaching these giving circles? They may and may not have websites or, you know, they don’t have program officers. How do you, uh, how you gonna get in there once you find them? I think. It’s, you know, it depends on the e-giving circle itself. Some might have a more formal website and process maybe even a grant application process for approaching them. Others, if you can at least find out who perhaps some of the people are that are kind of heading up. That e-giving circle. You can go the lincoln route, right? Why not? Try and make a connection with them on lincoln and have that turn into a cup of coffee to discuss you know what your non-profit is doing and letting that giving circle know that their particular mission that they’ve outlined happens to coincide with thie services and programs that your particular non-profit provides. How would you get to the membership? The names? How how is that possible? Well, some of them actually will have website, and then through that they’ll be usually in about us link so so think of it is researching a foundation, for example, where you confined, you know who the contact person is to reach out to if you were going to be submitting a grant application and so forth. But if they don’t have any way to contact through the website, i’m sure you could probably at least find a name of a person connected and again, just google that name, and you’re very likely to come up to, at minimum there lengthen profile, okay? And then this is where the board could be helpful, too. Even if you’re not able to find a name of a member, if you can least find the name. Of the circle, as you suggested earlier, you could float that to your board say, you know not just do you know of any circles in the area, but we’ve identified a couple here’s the ones we can’t find any of the members or here’s a couple member names we did find, you know, can you help us out in any other case? Yeah, yeah, you got a cz you’ve suggested before with with prospect research using using your boards networks? Absolutely. And, you know, one of the other things that i thought would be interesting because one of the reports that i read actually alluded to this is why not have as a non-profit why not launch your own e-giving circle, right? So you probably have somewhat of a form of this already, but this could be another interesting e-giving vehicle for your non-profit so you might be calling it something like a e-giving society right now, and you know it, maybe just changing the language around it. Um, do people want to belong to societies? Where do they want to belong to circles? There’s, there’s definitely a different connotation, i think. And and maybe you want to have both i don’t know, but i think it be kind of interesting for a non-profit to se gi, you know, i’ve done some research, i’m not finding any e-giving circles that we can approach in our community, so, you know, let’s, consider launching our own and coming up with that minimum gift amount that it would take to join that giving circle, and then what are the parameters around? What will membership in that giving circle include if we start this at our organization, i think that could be on effective way to start a new, major gift giving level in the year twenty fifteen for the non-profits on the call, okay? Ah, well, you and i are calling you know, they’re listening all different methods, but i’m, um i’m mincing, i’m being quibbling with you? Um, yeah, now interesting. Ah, okay, you’re kind of conflating what are typically called recognition societies with what we’re talking about giving circles that is that that’s sort of what you’re doing? Yeah, i mean, you could certainly start your own and, you know, try and find out well, what are some of what they’re actually guide? Um, that particular website that i mentioned amplifier they’ve actually got some really terrific resource is on there, even though this is meant for the jewish community. There’s still a lot of great resource is on that site that i came across a lot of great downloads that talk about how to start e-giving circle, what are some of the, you know, guidelines that you want to put around the circle? Here’s a sample letter that you can send out letting people know that e-giving circle has been started, so they did. I would say that that is going to be a really good resource, regardless of whether you’re in the jewish e-giving space, because you’re going to be able to garner a lot of free resource is right there in creating your own giving circle through your non-profit let’s, let’s, talk a little about your own experience what’s the name of your new jersey e-giving circle so i’m part of one that is part of united way of northern new jersey. They have women’s leadership council, and through that we have the leadership e-giving circle, which entails a one thousand dollars annual commitment tooth e-giving circle and like any good major gift level. Ah, uh, donation. You can actually spread that out throughout the year. You can attach it to a credit card and so forth. So it is definitely a way to get people in the circle if you can break it down for them in that way. Because you said and that’s the one part of you said yours is a women’s only circle. Is that right? Yes. That’s correct. Why’s. That why’s that, i suppose, uh, i mean, i was born in new jersey. Suppose i wanted to join that or some other man, but i like to use me as an example. Center of the universe. Um, suppose i wanted to join what? On what basis would you reject me? You know what? We probably wouldn’t reject any man. Now i need it just happens to be the name of of the order. You know, the organization and that that united way it’s set up. They have women’s leadership councils all across the united states. Um, i have not attended any of the events and so forth outside of my own region, but i’m quite certain they probably do have some men connected, you know, at various levels. Um, i know that. We had an event recently where we did have and very much welcomed a man teo, join us in a small event that we had to go and, um all right, well, that’s encouraging, i’m glad i’m glad he was very much welcomed. Also, uh, how does your circle decide what organization organizations it’s going to support each year? So when we launched, it was about it was just under five years ago, we decided that we would focus on getting women more financially stable and an education being a way to do this, but we’re actually partnering up with the local community college here, the raritan valley community college and their educational foundation, so through that were able to help what we’re calling the nontraditional student with some gap funding. So the colleges, perhaps providing the scholarship assistance and so forth, and we’re providing some of the gaps funding needs that that particular student might have that’s going to hamper their ability to complete that educational process. So it’s typically in a lot of cases, it’s, the single mother returning to school for education and looking and has perhaps, you know, want at least one child at home and is looking to yet get some additional funding in place to make that education happens. No might might mean child care or whatever, whatever it takes. Your circle then is only supporting the raritan valley community college well within win women’s leadership council in northern new jersey were connected with a number of community colleges. Also centenary college in north west new jersey. So that’s, the way that were structured is is partnering up with a community college and college is focused around the topic of education, economic, that specific, that specific issue. Now we have just like a minute and a half left or so. How often does your circle meat we meet? Probably on average quarterly throughout the year, and then we stay in touch through email the rest of the time. How do you decide which of the colleges you’re going to make grants to? And we just have about a minute left maria again. It’s very localized here in somerset county were were partnered up with already raritan valley college, so that that was decided pretty early on in the e-giving circle history, okay? And the larger organization is supporting other community college is not your not your individual circle. Okay, right. But circles can decide toe support. Multiple charities. Certainly that’s. Just that’s. Just not the way yours is going. Okay, correct. All right. Thank you very much, maria. Thank you, e-giving circles cool. You’ll find her at maria simple on twitter. And her sight is the prospect finder. Dot com again. Thanks, maria. Thank you. Next week, the atlas of giving as i mentioned the twenty fourteen fund-raising analysis and twenty fifteen forecast. And along with the ceo rob mitchell, we’re gonna have professors paul schervish and doug white. If you missed any part of today’s show, find it at tony martignetti dot com generosity siri’s you know that good things happen when small and midsize charities come together for a fundraising event. Generosity. Siri’s dot com. Our creative producers claire meyerhoff. Sam liebowitz is the line producer show social media is by susan chavez, susan chavez, dot com and the remote producer of tony martignetti non-profit radio is john federico of the new rules. Our music is by scott stein you with me next week for non-profit radio big non-profit ideas for the other ninety five percent go out and be great. What’s not to love about non-profit radio tony gets the best guests check this out from seth godin this’s the first revolution since tv nineteen fifty and henry ford nineteen twenty it’s the revolution of our lifetime here’s a smart, simple idea from craigslist founder craig newmark yeah insights, orn presentation or anything? People don’t really need the fancy stuff they need something which is simple and fast. When’s the best time to post on facebook facebook’s andrew noise nose at traffic is at an all time hyre on nine am or eight pm. So that’s when you should be posting your most meaningful post here’s aria finger ceo of do something dot or ge young people are not going to be involved in social change if it’s boring and they don’t see the impact of what they’re doing so you gotta make it fun and applicable to these young people look so otherwise a fifteen and sixteen year old they have better things to do if they have xbox, they have tv, they have their cell phones me dar is the founder of idealised took two or three years for foundation staff to sort of dane toe add an email address their card. It was like it was phone. This email thing is fired-up that’s why should i give it away? Charles best founded donors choose dot or ge somehow they’ve gotten in touch kind of off line as it were and and no two exchanges of brownies and visits and physical gift mark echo is the founder and ceo of eco enterprises. You may be wearing his hoodies and shirts. Tony talked to him. Yeah, you know, i just i’m a big believer that’s not what you make in life. It sze, you know, tell you make people feel this is public radio host majora carter. Innovation is in the power of understanding that you don’t just do it. You put money on a situation expected to hell. You put money in a situation and invested and expected to grow and savvy advice for success from eric sacristan. What separates those who achieve from those who do not is in direct proportion to one’s ability to ask others for help. The smartest experts and leading thinkers air on tony martignetti non-profit radio big non-profit ideas for the other ninety five percent.

Nonprofit Radio for November 14, 2014: Trust, Mistrust and Betrayal & Why The Rich Give

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsor!

Sponsored by Generosity Series, a nationwide series of multi-charity 5K events that provide a proven peer-to-peer fundraising platform to charities and an amazing experience for their participants.

Sign-up for show alerts!

Listen Live or Archive:

My Guests:

Nina Chanpreet Kaur: Trust, Mistrust and Betrayal

Nina Chanpreet Kaur

These by-products of our relationships with donors, bosses and peers can make your success or break your heart. Nina Chanpreet Kaur, organizational consultant and doctor of social problems, shares her research on trust.

.

 

 

 

Maria Semple: Why The Rich Give 

Maria Semple

Maria Semple is back. She’s our prospect research contributor and The Prospect Finder. She’ll walk us through the 2014 US Trust Study of High Net Worth Philanthropy. 

sfsfsfsdfsdfd
asdfasdffsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

Sign-up for show alerts!

Sponsored by:

GenEvents logo

View Full Transcript

Transcript for 217_tony_martignetti_nonprofit_radio_20141114.mp3

Processed on: 2018-11-11T23:13:28.149Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2014…11…217_tony_martignetti_nonprofit_radio_20141114.mp3.291963874.json
Path to text: transcripts/2014/11/217_tony_martignetti_nonprofit_radio_20141114.txt

Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. We have a listener of the week build driscoll he’s, a disaster non-profit executive, and he takes non-profit radio with him when he travels love that bill, you’ll find him in milton, massachusetts, or the twin cities in minnesota on twitter. He’s at b driscoll j r there must be an s r but he’s. Probably not on twitter. Congratulations, bill, and thank you very much for your support of non-profit radio. We’ve got a new online station joining us k s c r out of pomona, california welcome very good to have you with us and i’m glad you’re with me. I’d suffer the embarrassment of submarine dermatitis if i even heard rumors that you had missed today’s show trust, mistrust and betrayal the’s byproducts of our relationships with donors, bosses and peers could make your success or break your heart dahna chanpreet power core studies the issues around trust and why the rich give maria semple is back she’s, our prospect research contributor and the prospect finder she’ll walk us through the twenty fourteen us trust study of high net worth philanthropy on tony’s take two it’s amazing when charities come together and work together responsive by generosity siri’s hosting multi charity five k runs and walks i am seed. They’re new york city event just this past weekend, and i’m very pleased that nina chanpreet core is with me in the studio. She’s, an organizational consultant and social psychologist by training doctor of social problems and educator her work sheds light on what underlies drives, motivates and manages effective change in the world. She was the founder of kitchen table community teaching cooking classes to understand how food can build trust across ethnicities and religions, nina lives for the tender moments of truth and compassion, clear seeing eyes, hands reaching out to help arms embracing in understanding. You can follow nina on twitter she’s at nina chanpreet nina chanpreet court welcome to the studio. Thank you so much for having me. Tony it’s. A big pleasure. Thank you. I love the you know the way you describe yourself as living for tender moments of truth and compassion. That’s very touching. Well, it’s, very important in the world we live in today, i think it’s difficult. To ah have the experience of trust. I mean, in many ways, there’s very little we can trust the ingredient labels on the food we eat and the information we’re getting from the media. It’s challenging to understand what’s really that’s not really what’s what we can trust andi, i think there’s a lot of wounded nous and i rolled around it interesting that you mentioned the first example you give his food labels well, always right, you’re you must read ingredient labels like i do, so i don’t try don’t i am one of those people going to bother? No, no, no, i’m very meticulous. I don’t trust any ingredient label myself. I’m writing a fiction i mean, michael short work of fiction, right? My my research on trust emerged out of my own personal experiences and in which i found myself not trusting anything or anyone and really having to examine that and understanding what it is like in an organizational system and what it is like internally as well, not trusting anyone or anything that that that that’s a cold place to be a lonely place. It’s a cold lonely i’m exaggerating, but but you understand you know we’re going to actually define i’m going to ask you later, you know, defined trust and betrayal and things, but i feel like i’m a person who trust at the outset before i even know somebody i sort of i trust until someone gives me a reason not to trust, um, i think i’m going down the wrong path. Well, seymour, about that okay, let’s, take a business interaction. I just on the strength of a phone call, i trust my intuition. Yeah, i’m going to use the word trust or rely on my intuition, and the person seems like a good person like they they they ah, can be. They will be someone who will follow through on their commitments, whatever commitments we’re talking about making together. And when they give me their word, i can rely on it. Um, someone you know and i draw these conclusions on the strength of maybe a ten minute phone call. Maybe i’ve never let’s use the example where lots of times i’ve never met the person face-to-face it’s. Just a phone call, and i feel that, uh, that i can i can count on them. I can rely on them. I can trust them. That’s just my my nature. Well, one of the parts about trust that i research was the unconscious elements of trust and what’s really going on underneath the surface. So while consciously we may say, oh, you know, i trust this person there’s always something else going on under the surface. And i think we do need to challenge the idealization of trust because buy-in doing the research that i kept breeding things that trust is so important. Trust is so important trust is so important, and mistrust is actually equally important i mean, scientific research and, you know, antibiotics and so many scientific inventions were based off of not trusting something and seeing something in the road saying, wait, let me let me rethink that. Do i really trust what i’m seeing? Let me let me study this right there’s so many inventions in the world, scientific and non scientific that were really premised on mistrusting or trying to look a little bit further. So the idea that trust is that simple or that it’s, the most important thing on dh is easy to achieve, i think it’s something that i challenge because i think it is more complex than that. Similarly, i think mistrust and betrayal can be equally important, if not more, in some cases. Okay, so something more going on? All right, i’m glad we have. Well, there’s always more going on. Isn’t there? Okay, i don’t know. I you think about these things and study them more than i do. You know, i gave you my my approach toward it. Let’s. Define some terms. So since you’re the researcher in this, what how do you define trust? Well, there’s it’s a challenging question to answer because i think it it’s so subjective. But i do think that trust is not it’s it’s, not some kind of stable, non changing experience. I think it has a sort of life of its own and is very subjective and is the product of conflict and collaboration and deep relationship building. Yeah. Excellent. I know you refer to it is a product or by product of relationships. Yeah, some of my earliest work experiences is a when i was in my twenties att that time, i was a teacher. We would sit down in these meetings and we were supposed to take on these very big tasks, and we’d sit there, and everyone was twiddling their thumbs, complaining about how nobody trusts anyone. Of course, that wasn’t the language that was being used, but it was really a cop out and a lack of accountability because we would have gotten there, we would have formed that trust had we been willing to dig into stuff that was very uncomfortable to confront our own incapacity and our own kind of heartbreak about our failure as teachers in a school system that is failing, and so our inability to do that or lack of accountability, which, you know, we were just kind of dancing around, and i’m sort of pretending, and i say we i mean, i was of course aware that this was happening, but unable to necessarily do something about it in a big way. So and i’ve seen this in another non-profits i currently work a teaching matters, which is a non-profit i’ve consulted other non-profit so i so i see this kind of expectation that we start with trust, but the truth is that we usually end with it. So what? Okay, i’m going to challenge myself then, since you’re challenging these notions what i’m calling trust maybe is naivete. Well, i have a child in the dark or something or so that’s. A very interesting association. I wouldn’t say naive a tae that that there’s there may be i mean, there’s always a judgment. I think when we use that word in it, i don’t know what it is for you. But i do think our our first experience of organizational life is in our family system. And so are first formative experiences around trust are really important to pay attention to because they have a rich information for how we currently experience trust and betrayal and the notions that we have in the associations that we have around that. So i do think thie i mean, not that it makes you a child, but i do think it’s important to look at that dimension of our relatedness around trust. Okay, this may be a conversation more for my therapist than then a special psychologist. Let’s see s o i’m going to presume that your definition of mistrust would be something similar. It’s certainly also a byproduct of relationships. And it was him. Or you would add about mistrust. Well, again, it it there’s there’s a different i guess the only way i can distinguish it is there’s a difference between mistrust and betrayal, i think, which is that i think trust and mistrust kind of live together. So if we’re if we think we have one underneath the surface, the mistrust is always there. If you think about any even personal relationships, you can’t have a professional ones many times we give trust, hoping that we won’t. We won’t have the experience of being betrayed or are having experience of mistrust so that there’s it’s always there and betrayal in particular is an incidents when agreements between two people, whether unconscious or not conscious, are our transgressed or broken or boundaries are really crossed on dh i mean and well, i guess there so i’m saying that there are so many other components to betrayal, but that would be a very basic way to look at it. Okay? Betrayal. Very harsh. That’s the word no eight years horse but but but that’s, the thing about the world we live in today’s, which is why does it have to be perceived so harshly? We have to go away for a couple minutes. Nina chanpreet corps. And i’m going to keep talking about the bite. These byproducts of your relationships, trust, mistrust and betrayal. Stay with us. You’re tuned to non-profit radio. Tony martignetti also hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a quick ten minute burst of fund-raising insights, published once a month. Tony’s guests are expert in crowdfunding, mobile giving event fund-raising direct mail and donor cultivation. Really, all the fund-raising issues that make you wonder, am i doing this right? Is there a better way there is? Find the fund-raising fundamentals archive it. Tony martignetti dot com that’s marketmesuite n e t t i remember there’s, a g before the end, thousands of listeners have subscribed on itunes. You can also learn maura, the chronicle website philanthropy dot com fund-raising fundamentals the better way. Welcome back to big non-profit ideas for the other ninety five percent let’s talk about your research, nina, how do you study these issues? Well, my, my, my approach to doing research is looking through a psychodynamic lens, so just to touch on what you said before about, is this a conversation more for my therapist and and and i and i think that that is something within non-profits the idea that well, we only have to deal with strategic plans and theories of change and how we run meetings and not deal with the softer aspects, the reality, the felt experience between people. And so i about a year ago, i went to a group relations conference, which is it’s, an experiential unconference looking at the group dynamic systems, dynamics, organizational dynamics, and i stumbled upon the topic of trust and betrayal that week, it was a week long conference, and it was a very powerful experience, one of the members on staff there i was dr jim krantz, and he has done a lot of research also about trust and betrayal and how leaders often times have to make very tough decisions and betray in the process of managing organizations and it doesn’t it doesn’t, and you’re right. I mean, when you said betrayal is harsh, it’s true, it it’s a very painful experience. I mean, i don’t mean to take away from the felt experience that can be debilitating in the face of betrayal, but but but but our ways of thinking about trust and betrayal is really what i researched and in the context of school. So i have i mentioned before, i am a consultant teaching matters, and i’ve worked for the new york city department education for the last ten years, and trust and betrayal are just the most the biggest issues happening in schools today because there are so many changes, and those changes aren’t being built well managed, and as a result, i was looking in these organizational systems, i working in the schools and seeing that the ideas about trust and betrayal, or were very for me a little bit strange because change itself for many teachers and for many even administrators was a form of betrayal, just just the fact of so many changes happening was produced and invoked a sense of betrayal, not probably not only among teachers, but among students, also parents, i looked mostly at the staff and what we’re looking at. We we’re looking at a school system that fundamentally is not meeting the needs of the student. And so what i research was, why is this happening? Why do we have a system? And by looking at a couple of schools this case, studies in which the needs of the children are being met and what i found was that there is a regression happening, there’s this idea that we be able to trust or or that change never happens this agreement within the staff systems of schools, and this expectation around things either not changing or being ableto have a certain level of comfort, right right now in school, so many things are being challenged, the contract, the pay scale, the curriculum, the standards. I mean, almost everything in a school right now is changing. But basically nothing has stayed the same. And so what i wanted to understand is, why have we why do why does that expectation exist? That nothing changed on my hypothesis about in what i research? Was that the expectation that there be some kind of idealized trust that doesn’t change is a form of regressed thinking in a way in and a way in which and when i say regression, what i mean is that the needs of the children are being met, but rather the needs of the staffer put first and that’s what that’s what’s going on, and it doesn’t mean i’m not trying to say teacher would be listening. This alarm bells might be going on. I’m not trying to say the needs of the staff are not important to the needs of the adults are not important, but the needs of the children are not coming first on di didn’t you know it’s interesting, i didn’t look at the experience of trust between teacher and student that is a more difficult thing toe look at just in terms of the, um i guess just the logistics in terms of running a study like that, so my research was both quantitative and qualitative, and i was looking at it from a particular psychodynamic lens, so i hope that gives you a little bit of context. Well, one of the other things i’ll say is that a couple of years ago i had a leadership mentor. Who said to me, you know the world is changing so quickly, you really do need to know yourself and have a firm sense of yourself. Because when things change, you don’t also want to be falling apart in the middle of it. And around the time when i started this research, something in my life happened that really challenged me and challenge my notions of myself and trust and other people on dh in it and i it really required me to have that strength. And so one of the one of the things whenever, whenever i talk about my research, it’s impossible also not to talk about what i personally went through to be able to learn and see more clearly in my research, right there was there was a personal journey there. So you want to expand on what the journey was in a minute or two? Well, you said a little bit about it before i mean, it is t now there was a personal journey, and then, well, not sure. Well, what i’ll say about it is just that i, like i had mentioned before, beginning when we were first talking was that i was looking at myself, kind of putting myself in a p tradition, noticing that i don’t trust really anything, including ingredient labels, which are very black and white and s o it was just sort of, you know, looking more carefully at my own internal and interest psychic world around trust and betrayal, and trying to understand what was going on for me, and it became very informative for how it was then seeing the world around me. Where do you think this expectation comes from? That that there won’t be changed and that things will remain constant? Well, i think it i think it comes from, um it come, it comes from living in a world in which our organizational systems, and in which our school systems are are not are not dealing with the what i will say unconscious or underneath the surface elements of things, and so eh? So i think when we are more conscious of our thoughts, beliefs and actions it’s very simple to to challenge that notion. But when we’re not doing that, it’s just it’s, it’s, it’s very easy to fall into that belief, it’s very counterintuitive because there is so much change day to day from from employment situation’s toa technology, tio new stop signs. And in new york city the new speed limit this week from thirty to twenty five there is so much change around us, but so the expectation seems really exactly it’s irrational. This is so this is it. So when we think about when i say unconscious is exactly what i’m referring to is the irrationality, and we and and this is something i learned from jim krantz, which is that we are really living in a myth of rationality in the world, when in fact, there’s a whole lot of irrationality, that’s running our organisations in our systems and particularly i would say, buy-in in startups non-profits where people who are running them not that this oh my god, it’s, just so much irrationality happening in corporations, but non-profits and social enterprises are very interesting to look at because they have less funding to invest in some of these other types of mechanisms that they may need in their organizations. It’s kind of you know what i experience a non-profits is sort of like you have to be bare bones, right? You can’t always invest in these other aspects of organizational life that are so critical and and what i’m referring to is this approach of looking at the irrationality and an organizational system and looking at group dynamics and really grasping it. So how are we going toe navigate through our relationships, understanding that there’s going to be disappointment and frustration and also elation? Yeah, i think what you just said is the first artist is having that expectation and and knowing with open eyes and an open mind that, you know, there will be mistrust, there will be betrayal. And why do i have this idealization that that might happen? Let me look at that and what’s going on with me that i’m not seeing the reality of what could potentially happen. I mean, i think that’s the first start, but the other piece of it is tio when we think about working and living in an organizational system is it is trying teo, to really know oneself to really reflect no, your triggers know your motivator is no what’s really important to you and to be able to gauge that about other people and see the connection between the individual, the group, the organization the system, the world around us, i mean, these these these connections are very important to make, and when we’re not making them, we’re really missing a big part of our a big piece of relationship building, and we may not be able to see what is necessary to see to build that trust so i don’t have hokey ideas about okay, sit around in a group and tell the truth for a while, and then then you’ve got trust me. I there’s so many people are very quick to sell you ideas that would form let’s. Go on a group retreat and we’re walking on hot coals. I think therefore i think that trustee or reform back, i hope it’s okay for me to say this, but i think that’s bullshit. So i know we’ve had worse, i think it’s i think it’s i think it’s much more complex. I think it depends on the type of organization, the history, the memory of that organization. How long it’s been around the dynamics of turnover in that group? There’s? Just so many things to think about. And when you’re on the funder the managerial end of things you you know leaders have to make decisions all the time, whether they’re conscious of it or not, that they that they are betraying our may need to betray in the service of the larger task of the company and the larger well being of the mission of the work. And i mean, i think a lot of funders don’t don’t know the quality of of the dynamics within systems and organizations, and if there’s one thing i could recommend, it would be i mean, i’m not in the business of giving advice, but i really do think the experience i went through was invaluable and going to a group relations conference, and particularly for funders and the managers and leaders of organizations to be ableto have that experience it’s very eye opening. So and there is one coming up in our area in january it sze called authority roll on accountability and organizations and it’s happening january fourteenth eighteenth it’s a residential experience experiential conference in the taba stock tradition. And dr jim krantz is the director where it’s andover, massachusetts so it’s not far from here, and i have the name of it again its authority um roll an accountability authority. Role and accountable the website is leadership twenty fifteen dahna oregon. So we’ll post it, you know, we’ll post it when you were so sure the link with you. Yeah, we put in the takeaways. Paige there’s a lot of variables that go into power and authority in relationships, and i think those air relevant in around these topics, the variables on something of whose wealthier who’s got more experience, those the ones that come to mind and i’m thinking, you know, i’m thinking like, fundraiser donor-centric gree more tony, i mean, i think we we again living under this either this myth of rationality, this this idea that we have leadership figured out we don’t you know, we would continually need to revisit these basic issues of authority roll power. You know, these very basic things that play into how we relate to one another and how our organizational systems function as a result of that. And i think that, you know, trust is not in itself it’s sort of is just one thing, but it’s, everything around it that either creates that air destroys it. It’s a very elusive thanks, yeah, little more book. Well, like when we’re talking about authority and power and i mentioned before accountability, you know, we were talking about the group dynamics. These things are kind of the the the world of the organizational life and that’s going to determine whether or not they the system’s ableto hold trust and individuals can form bonds of trust or not, and in my experience and this is something that’s challenging for me to even say, but in some of the school’s right work, it’s just buy-in what i found is sometimes it’s just not possible it’s not possible to form trust, and it can take a very long time. And it’s it’s, the reason why i have a hard time saying it is because it makes me feel debilitated or i’m like, how do we live in a world where it’s just at times not possible and many people may challenge me on that. But from what i felt and experienced, there are times when it’s just not possible, and it doesn’t mean that there’s no solution, but it can take it can take an organization where there is a significant trauma or an incident decades to rebuild e i mean it’s on and it goes much better when we’re looking at what we’re just talking about, we’re looking at these dynamics and we’re working on them and we were we continually see trust is a byproduct instead of having the expectation that it be there in order for us to do the work, we’re always going to be working under a kind of discomfort and a sense of constant change that that may not be ideal, but but we have to work wonder it to get to the trust we’re always working in a state of discomfort you’re saying i think so to some extent, i mean, i mean, when in my own work, you know, i love what i do. I really love the work i’ve done in schools over the last decade, and it brings me a lot of pleasure, but that, but but that feeling of pleasure is always there with a lot, with a mixed, other set of emotions around discomfort, uncertainty, fear, you know, questioning myself, questioning other people on dh in fact, what’s interesting so year, so a year since i started well, over a year now since i started doing that research what i have discovered in myself is, i trust myself more, but i continue to question myself, and i continue to reflect, and that has been, i think, a guiding light for me and being able to navigate so much complexity. Yeah, good, yeah. Lorts there aren’t probably enough very many people always questioning, always asking these bigger questions the way the way you’re going through not only your research but your life. It sounds like you, and the reason why i figured out how to do it is because i’ve met many people along the way who opened the door for me or open my eyes to something that said, hey, pay attention to this or, you know it it’s so much of my success is based on the success of other people who i have many form bonds of trust with, but but but but nothing and nothing in my life has ever remained constant or consistent, and so perhaps because i’ve had that experience just even from my childhood to today, it has given me a bit of a different perspective. What is it that you love about the work that you’re doing? Whether it’s consulting the research, what do? Well, i’m really driven by you know what? What you mentioned in the introduction, which is, which is how do you effectively impact change? And i’m i’m also driven by buy-in finding ways to continuously improve what we’re doing that so that’s my m o that’s what i really want to see in the world and so it just gives me great pleasure to be able to work with people and work and organizations where i can help them do that. And i can be part of that experience and figure figure something out for the wide world. So a lot of what i’m doing in schools, the reason i do the research is so i can look at it and take it back and say, okay, wait here. I found something this could apply across, right the applied research. This could apply somewhere else and making that making that connection, leveraging that change is really important to me. Um, you know, it comes from it comes really from my mother and the way that i was raised and she was very aware of global issues and whether or not i should have known what i knew about the world at the ages that i did is another issue, but just just having from her and seeing from her what’s happening in the world and wanting to understand kind of in this title that i wear the doctor of social problems, what’s going on and how you solve it. It is really what gives me a lot of pleasure, so i’m glad you credited your mom at the end. Well, of course, we have to leave it there, ok. Nina chanpreet corps last name spelled k es. You are. You’ll find her on twitter at nina chanpreet, thank you so much for having me, tony. My pleasure. I’m glad you know i’m glad you’re with me. Thank you very much. Generosity siri’s. They host five k runs and walks last sunday. I am seed, their generosity and why see, event over three hundred runners from nine charities came together in riverside park. They were from the center for urban community services. Creative artworks engender health, forrest, dale and other non-profits. One of them could have hosted their own event. They don’t have enough runners, but when the community comes together, then they can do incredible things together, raising over one hundred fifty thousand dollars for these nine organizations. And the fund-raising actually continues for another two weeks, so they’re not done. Generosity. Siri’s, dave lind, he’s the ceo. You can talk to him. Tell him that you came from non-profit radio he’s at seven one eight five o six. Nine triple seven or generosity siri’s, dot com. They have events coming up in new jersey, miami and philadelphia. I shot this week’s video in riverside park at generosity and y c because i was really moved by the great success of these nine charities coming together like i just said, they none of them could do it on their own. But coming together such enormous synergy and there’s just ah, terrific lesson about collaboration, whether it’s with your colleagues or other organizations, this week’s video is that tony martignetti dot com and that is tony’s take two for friday fourteenth of november forty fifth show of this year. Maria simple. You know maria simple she’s, the prospect finder she’s a trainer and speaker on prospect research. Her website is the prospect finder dot com and her book is panning for gold. Find your best donorsearch prospects now she’s our doi end of dirt, cheap and free. You can follow maria on twitter at maria simple. Welcome back, maria simple. Hello there. How are you today? I’m doing very well. How are you? Just fine, thank you. Excellent. We’ve got the pleasantries out of the way. What’s what’s this high net worth study all about that you want to talk about? So i had an opportunity to hear about the results of the most recent high network study that was undertaken by us trusted it’s actually a partnership between us trust and the indiana university lily family school of philanthropy, and they do this study every other year. And i was attending a conference on friday for a f p in west chester, and i heard david radcliffe speak he’s, one of the managing director’s um, over at us trust, and so i thought it would make for some very interesting conversation because, of course, non-profits were always interested in knowing what what are the high net worth individuals in our communities thinking about as it relates to philanthropy in general, but about how we as organizations operate on dh? How can we leverage the results of this study to sort of improve or tweak what we’re doing is non-profit so it was very intriguing to me, and so as i was listening to him, speak and then afterward went in on the web and sought out the study itself. Um, i was thinking of this through the lens of a non-profit and what should they be gleaning from these reports? We should just cut you out and brought david on well, let’s, bring the principal in here. Well, well, you know what that would probably make for conversation, you know, how you know? Absolutely, but i think but, you know, i’m looking at it fromthe lens of if i were well, obviously, as a prospect researcher, i was very interested in this, right? So i’m always interested in what is going on in the psyche of the high net worth individual, but also through the lens, as i said of a non-profit executive or a non-profit boardmember what do you need to be keeping in mind as you’re approaching or thinking about approaching high net worth individuals for some major gift to really propel your organization’s forward? Important, i think, to recognize that the survey is based on self reported activity and thoughts around why we give why i give so there’s always that, you know, sampling bias. I’m not sure if that’s the right phrase, but there’s always a bias around self reported results versus something that’s observation all yeah, but what? You know, what was interesting was they really made sure that they tried to randomly sample across the entire united states on dh so in the end they’re in there. I understand. Just still self reported data. Oh, yeah. Oh, absolutely. Itself reported data and it has to do with their sentiments about they’re giving in the year twenty thirteen. So overall, i will say that i thought things came out to be pretty positive from the report. Things do seem to be on an upswing. So that was the overarching from me. Good news that i got out of the executive summary of the study. I did see that ninety eight percent of high net worth. And by the way, we should define our terms to they define high net worth as having a minimum of a million dollars net worth, excluding you home value on and having on an annual income of two hundred thousand dollars or more, right, that’s their definition of high net worth. All right, i saw that ninety eight percent of the high net worth individuals donate. Yes, yes. So that was that was indeed very good news as well as their average dollar amount has gone up. Um, since since the last study was done, so in two thousand eleven, their average gift was at fifty three thousand. Five hundred nineteen dollars and it’s actually increased twenty eight percent. It’s now up to sixty eight thousand five hundred eighty dollars. So again, good positive news. That’s probably reflecting our improved economy from two years ago. Right? Sort of expect that. But it is very it’s. Good news. Encouraging hyre encouraging also for the future that a lot of people think eighty five percent expect to give the same or mohr this year. Yes, yes, very ous. They look forward to what do they plan to do in the future? The overwhelming number of people said they planned to keep it at same levels or increased levels. So that was good to know that in their psyche, their not thinking about pulling back. Ah, they also think that non-profits are sort of a great solution to many of the problems and issues that we face in our community. So they do feel that they have a great deal of trust in the nonprofit sector to really harness and tackle some of the big issues that are going on right now. Okay, that you’re right. That’s also encouraging. What else you see in there? Well, i liked the fact that just over seventy eight percent of them gave unrestricted e-giving so that to me says as a non-profit as you’re thinking about your programs and so forth and how you know when you’re approaching foundations or corporations, and they want to give to some very specific programming as you’re approaching a non-profit i’m sorry, an individual their psyche is a little different, they don’t mind giving toe unrestricted e-giving they totally get the fact that you’ve got to keep the lights on and pay salaries, et cetera, so that takeaway was don’t forget to ask for that general operating support. Yeah, that is pretty startling. It’s that’s ah, considerably hyre number than i would have thought. But, you know, my insights could be completely off base as well, but that was yeah, pretty revealing to me that that high proportion of unrestricted giving also very encouraging. What did you say that? What did you say? The percentage was of unrestricted gift. Uh, the statistic that david shared with us with seventy eight point two percent okay, gave unrestricted among friends. We can call it seventy eight percent. Okay, um, i saw that volunteers give more. That seems intuitive if you’re spending time with the organization, you’re you’re more apt to give more to them than if you’re a non volunteer. That’s, right? Absolutely. So another takeaway, then, for a non-profit is teo not be afraid to first approach on high net worth individual and ask them for a gift of their time, as opposed to outright asking for a gift of cash? Because it is pretty darn likely. I think that if you can get them engaged at a very deep and committed level, it will probably stand to reason that the money will also follow what else you got there. So another interesting piece for me was that you have to really think about engaging both spouses so as you’re thinking about your approach to them, if they’re married, um, think about having the conversation with both people don’t leave the spouses out of the conversations around major gift because they are not making these decisions in a vacuum, and the spouse does appreciate very much being involved in that conversation on dh taking their overall interests and ideas toe heart. So they really wanna have that that level of, you know, involvement. So that would be a big takeaway i thought was make sure you’re not just talking to one person if they’re married, make sure both are at the table for the conversations. You know what i see that maria playing out badly often is at events, not where there’s an ask being being made the way you’re describing, but the, uh i see so often people working for the for the organization are talking to the predominant donor in the in the couple, whether it’s, the wife or the husband and sort of minimising or excluding fromthe conversation, the other person it’s really offensive, but i see that a lot. And so how does the how does the other person feel they feel marginalized? They they feeling like the organization thinks they’re insignificant, and i think that has a lot of repercussions. Yeah, you know what, you’re absolutely right. I’ve noticed the same thing and, you know, one way around that for an organisation is just to be a little bit more strategic, you know, in deciding all right, you know, in advance who’s going to be an attending a an event, so why not make sure that you leverage your board and keep volunteers that will be at this event to have them understand the key couples that will be there so that if a conversation is happening, you know, with, say, as you called it, the predominant donor and make sure that somebody else is, you know, trying to at least engage the other person in the conversation so that there emotions are taken into account well, just to be a decent person, you know, talk to talk, to both, talk to both the guys or the both the women or the guy in the women, you know, talk to everybody, don’t you know, just ah, yeah, i think we need a lot. More sensitivity to the fact that it’s not, you know, it’s, not all about just who gives and who volunteers and the other person we should ignore. I see that i see a lot, ok, but this was one of the other kind of along those, you know, staying on that line for a minute. One of the other interesting pieces that came out of that was that as i said, you know, you you want to make sure you’re taking both people into account. But then one piece of this study said that women are more likely to be the sole decision makers nearly three times as many women as men. Twenty percent versus seven percent are the sole decision maker. So and i’m pretty sure that us trust has also done a study in the past around women and philanthropy, so that might be something interesting to take a closer look at as well. But don’t forget to talk to the woman in the couple, that is for certain. Yes, if the if the guy is the predominant donor. But talk tio, talk to the whole family, you know? I mean, just be just just talk to people. Be decent. That’s all yeah. Okay, um, i thought it was interesting some of the breakdowns of why people give i like that there’s a very good chart about personal motivations for giving. Yes, you’re right. And i don’t have that one in front of the thing that stood out was that altruism. I was ranked highest and something that you would expect to rank high did not, which was the tax benefits ranked almost close to the bottom. So you’re a cynic you would you expected text to rank? I see i didn’t, but i work in plant giving, and i know that taxes don’t motivate most most people, but you’re okay, your little, your little more cold hearted than i am that’s. Interesting? No, i just i think i would have expected from the study that a tax incentive would have been ranking higher than it did on the overall results have been surprised to see how low it ranked it was, it was one third actually, to be exact, thirty four percent said that receiving a tax benefit motivates them to give and what you mentioned the altruism, personal satisfaction rank very high, seventy three percent said personal satisfaction. And when you believe that your gift can make a difference, that was comparable seventy four percent, a lot of a lot of altruism, you’re right. What else was interesting to you? I thought it was interesting to see why wealthy donors actually stopped e-giving so when they were asked why why they had stopped supporting an organization, they said that receiving solicitations to frequently or being asked for an inappropriate amount. Forty two percent of the people said that was the reason why they stopped. Thirty five percent said they had you there change their philanthropic focus or decided to support other causes. But i thought it was very interesting. And so, you know, that just goes to really reiterate why, as a researcher, you need to think about what is that very targeted? Ask? We can make let’s ask less less frequently, perhaps, but let’s make that ass very much tied to what that family wants to be able to do in terms of making a deep impact. Impact was also a word that that was throughout this study, i thought, because fifty over three fifty three percent of the people said that they monitor or evaluate the impact of their charitable gift. So if you can really tie closely together, i think how often you ask how much you’re asking for and then clearly demonstrating and stewarding that gift. Well, i think that’s gonna have good results. We have to go away for a couple of minutes. When we come back, maria and i will keep talking about the us trust high net worth study. Stay with us. Like what you’re hearing a non-profit radio tony’s got more on youtube, you’ll find clips from stand up comedy tv spots and exclusive interviews catch guests like seth gordon. Craig newmark, the founder of craigslist marquis of eco enterprises, charles best from donors choose dot org’s aria finger do something that worked and a a me levine from new york universities heimans center on philantech tony tweets to he finds the best content from the most knowledgeable, interesting people in and around non-profits to share on his stream. If you have valuable info, he wants to re tweet you during the show. You can join the conversation on twitter using hashtag non-profit radio twitter is an easy way to reach tony he’s at tony martignetti narasimhan t i g e n e t t i remember there’s a g before the end, he hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a short monthly show devoted to getting over your fund-raising hartals just like non-profit radio, toni talks to leading thinkers, experts and cool people with great ideas. As one fan said, tony picks their brains and i don’t have to leave my office fund-raising fundamentals was recently dubbed the most helpful non-profit podcast you have ever heard. You can also join the conversation on facebook, where you can ask questions before or after the show. The guests were there, too. Get insider show alerts by email, tony tells you who’s on each week and always includes link so that you can contact guests directly. To sign up, visit the facebook page for tony martignetti dot com. Lively conversation, top trends and sound advice that’s tony martignetti non-profit radio and i’m lawrence paige, no knee author off the non-profit fund-raising solution. I still wish lawrence would pronounce his name panjwani sounds so much nicer than paige an oni i don’t know if i told him that when he was on. I don’t think i did. I think it only said it behind his back on the ship, but nobody listens to this show, so it doesn’t make a difference. All right, maria sample. What else was interesting in there, too? I have a few things, but let’s throw to you. What did you find? What else? Well, i did not see this printed anywhere in the report, but one of the things that david said at the conference was he really encouraged the non-profits to have a very succinct one page document about the organization with the legal name spelled correctly so that they can pass this document along to their attorneys for consideration in wills and bequests. So i thought you would like that tip in particular, and i modify it. One piece i would include. Besides, the legal name is the federal tax i d. Number yes. I like gross amounts of precision. Yeah, yeah. He said that, you know, make it as absolutely clear, it’s possible? Because, you know, and i’m sure you have seen in your work problems can arise if things are not properly spelled out. So i thought that was a really good tip that he shared with the audience. There’s another reason for doing it. And that is to make it easy for people to. And i’m sure this is what david thinking is they david is thinking easy to give to the organization by including it in your will. Your life insurance, maybe some other beneficiary designation document without having to go to the organization to ask what’s your legal name. What? Your tax? I d number what’s your address, you know, so just making that ah, easy process for donors. Exactly. On dh that’s. Why he wanted it to be. You know what? Go thanked one page. I thought it was interesting where the dollars are going. The high net worth dollars mostly to education. Just mostly education. Yes, they place a very high ranking on education. And that percentage did grow as well. From twenty eleven to twenty thirteen so they did feel that that was a key policy priority on dh. There were, you know, right behind that where poverty, health care and the environment. Yeah. Now that’s ah, beneath education that’s where this diverges from what atlas of giving and giving, yusa would would say, is the next most popular e-giving which is religion in the no studies. But here religion was number five durney beneath beneath like you’re saying social social services, basic needs beneath arts and beneath health. Then came religion. Yeah. And it could very well be because of the population, the demographics of the population that was actually being surveyed here. So, you know, while atlas of giving and giving us a look more broadly across all income levels since this was focusing so specifically on that hyre network population, you can see that you know what? That level things air skewed a little bit differently. Well, they’re coming again. They can afford to buy themselves into the afterlife. They don’t have to give to charities to get there. Maybe that’s it, i think, to the benefit of other non-profits other other terrible missions. What else you got there? Well, you know they’re clear expectations that they have set out for the non-profits and again, you know, comes back to two to measuring impact. I can’t stress enough how much i thought as david was speaking, then i subsequently went and read the executive summary how non-profits really need teo get very clear, um, about stewardship so important, i mean, i know that i’m here to talk about prospect research, you know, that feeds into getting the gift, but then keeping those people engaged once you’ve got them engaged with your organization toe, let them slip away because you’re either asking too frequently or ass skiing for not the right amounts or you’re not just simply telling your stories about keeping them engaged is just such a huge missed opportunity. How did how did they gauge that from this study? Well, they were they were talking about their expectations and how they expect to be having there is the impact of their gifts, how they monitor their giving, so a lot of them are actually measuring the impact they’re giving by directly engaging with the organization at eighty percent of the people are so again, it goes back to that asking them t be volunteering with you stay as close to possible with the mission of the organization so that they’re able to continue seeing the impact that you’re doing so don’t only demonstrate that impact through letters and and email and social media, but make sure that you’re engaging them to really have direct contact with the organization on dh reporting on impact for those that want that reporting? Absolutely yeah, i mean, there are going to be that the people who really want to see it in, you know, in that number’s format, you, they want to see the reports and so forth and that’s great, you’ve got to do that. You’ve got to do those outcome measurements and so forth, however, at that high net worth level, if you can keep them engaged as well through volunteerism. It’s going to bode very well going forward for you. Okay, we have just about a minute left. What what’s a final point you’d like to make again having that one page document don’t ignore thie, you know, because a couple aa in its entirety a cz decision makers understanding what motivates them, keeping them engaged with your organization, getting them to volunteer more often on dh asking for appropriate amounts so that does involve prospect research. It involves understanding where they’ve given what other levels and where you know what motivates them. What is it that they want to give to within your organization? She’s, our regular contributor in prospect research and she’s the prospect finder. You’ll find maria simple at the prospect finder dot com and on twitter at marie. A simple thank you so much, maria. Thank you. Real pleasure to have you back. Thank you. Next week got mohr informative interviews coming from fund-raising day. If you missed any part of today’s show, find it at tony martignetti dot com generosity siri’s good things happen when small charities work together. Seven one eight five o six. Nine triple seven or generosity siri’s dot com our creative producer was clear meyerhoff sam liebowitz is on the board as the line producer shows social media is by julia campbell of jake campbell social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules this music is by scott stein you with me next week for non-profit radio big non-profit ideas for the other ninety five percent. Sorry, i couldn’t do live listener love pre recorded this week. But i love our live listeners and podcast pleasantries as well. Go out and be great. What’s not to love about non-profit radio tony gets the best guests check this out from seth godin this’s the first revolution since tv nineteen fifty and henry ford nineteen twenty it’s the revolution of our lifetime here’s a smart, simple idea from craigslist founder craig newmark yeah insights, orn presentation or anything? People don’t really need the fancy stuff they need something which is simple and fast. When’s the best time to post on facebook facebook’s andrew noise nose at traffic is at an all time hyre on nine a m or eight pm so that’s, when you should be posting your most meaningful post here’s aria finger ceo of do something dot or ge young people are not going to be involved in social change if it’s boring and they don’t see the impact of what they’re doing. So you got to make it fun and applicable to these young people look so otherwise a fifteen and sixteen year old they have better things to do if they have xbox, they have tv, they have their cell phones. Me dar is the founder of idealist took two or three years for foundation staff, sort of dane toe add an email address their card, it was like it was phone. This email thing is, we’re here that’s why should i give it away? Charles best founded donors choose dot or ge somehow they’ve gotten in touch kind of off line as it were and and no two exchanges of brownies and visits and physical gift. Mark echo is the founder and ceo of eco enterprises. You may be wearing his hoodies and shirts. Tony talked to him. Yeah, you know, i just i’m a big believer that’s not what you make in life. It sze, you know, tell you make people feel this is public radio host majora carter. Innovation is in the power of understanding that you don’t just do it. You put money on a situation expected to hell, you put money in a situation and invested and expect it to grow and savvy advice for success from eric sabiston. What separates those who achieve from those who do not is in direct proportion to one’s ability to ask others for help. The smartest experts and leading thinkers air on tony martignetti non-profit radio big non-profit ideas for the other ninety five percent.

Nonprofit Radio for October 10, 2014: Online Testing & In-Kind Gifts

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsor!

Sponsored by Generosity Series, a nationwide series of multi-charity 5K events that provide a proven peer-to-peer fundraising platform to charities and an amazing experience for their participants.

Sign-up for show alerts!

Listen Live or Archive:

My Guests:

Cam Robbins & Matt Burghdoff: Online Testing

With Cam Robbins (L) and Matt Burghdoff
With Cam Robbins (L) and Matt Burghdoff

What do you test online and how do you get started? The experts take on my hypothetical of a $500,000 fundraising campaign. They are Cam Robbins from Easter Seals and Matt Burghdoff with Donordigital. (Recorded at NTC 2014, the Nonprofit Technology Conference.)

 

 

 

Maria Semple: In-Kind Gifts

Maria SempleMaria Semple, our prospect research contributor and The Prospect Finder, returns to talk about in-kind gifts. How do you find these non-cash gifts, their value and the right appraiser? When do you need an appraiser? We’ll answer all.

 

sfsfsfsdfsdfd
asdfasdffsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

Sign-up for show alerts!

Sponsored by:

GenEvents logo

View Full Transcript

Transcript for 212_tony_martignetti_nonprofit_radio_20141010.mp3

Processed on: 2018-11-11T23:14:24.455Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2014…10…212_tony_martignetti_nonprofit_radio_20141010.mp3.160248922.json
Path to text: transcripts/2014/10/212_tony_martignetti_nonprofit_radio_20141010.txt

Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent on your aptly named host and i’m glad you’re with me. I’d suffer with granuloma tose iss, sino vitus if i learned that you missed today’s show online testing, what do you test online and how do you get started? The experts take on my hypothetical of a half a million dollars fund-raising campaign. They are cam robbins from easter seals and matt burghdoff with donordigital that was recorded at ntc twenty fourteen, the non-profit technology conference and in-kind gif ts maria simple, our prospect research contributor and the prospect finder, returns to talk about in-kind e-giving how do you find these non-cash gif ts their value and the right appraiser? When do you need an appraiser? Will answer it all on tony’s? Take two video from last week’s show on alice’s ice bucket challenge. We’re sponsored by generosity siri’s hosting multi charity five k runs and walks here is my interview from and t c twenty fourteen about online testing welcome to tony martignetti non-profit radio coverage of ntc non-profit technology conference two thousand fourteen we’re at the marriott wardman park hotel. In washington, d c with me are matt burghdoff and camera bins there. Workshop top work-life shop topic is online testing practical insights and lessons learned. Matt burghdoff is senior account executive for donordigital cam robbins is interactive marketing manager for easter seals. Matt cam, welcome. Thank you. Pleasure. Uh, we’re talking about online testing. What? What? What is it specifically, cam? That we’re testing that’s an excellent question. You have to figure out what your goal is. What do you consider success? And then you test different ways different past to get there. Okay, so the, uh the measure the measure of success clearly comes from what it is you want to be successful at and where we find that from our mission is that we’re going that that organic it could be it could be your mission could be getting your brand out there. It could be getting your constituents engaged with you. It could be getting more donors to donate andi, it could just be discreet. Campaign might be might be just an online campaign. That’s going to last sixty days or so. Something like that? Well, you’d want to be a bit more specific than just a campaign. What is the goal of the campaign? Is that a fundraising campaign you want to reach x amount? Is that a engagement campaign you want to raise? You’re engaged constituency by a certain percentage, and and so it’s it’s, showing different ways to increase what it is you’re trying to dio. So does path, eh, give you this path, they do it better than path be sometimes you find that it’s the same and it’s always good just to see what’s out there what other people are doing? Because sometimes some people are doing a great sometimes that works for you, sometimes it doesn’t. So there’s the tried and true that you’ve always done doesn’t always work, and so testing helps you find out if you’re in a rut or if you’re going down the right path. Matt er good testing leads to clearer decisions, better informed decisions about how to get to where you want to go the way i can’t describe it. Yeah, exactly one of the things when you do a good test, one of the main objective is to really try to get a learning to really try to figure out what you should be doing next. How can you make sure that all of the efforts that you’re putting forth, you know, all of these campaigns, all of this creative thatyou’re doing, making sure that it’s actually working the best that it possibly can when you’re investing so much time when you’re sometimes investing so much resource is finances you want to? Make sure that you’re putting those into what’s going to give you the best bang for your buck what’s really going to be delivering altum best results for you on exactly his camp said sometimes what those results mean, or what those results are can vary a little bit depending on your specific goals, your specific campaign objectives but really, you want to that’s the whole point of testing is really to make sure that you’re getting the best results you possibly can. One of the things that i like to always kind of remember, this is actually a quote from one of the individuals that i like to follow, but who is that? Why don’t you shout at him or her it’s actually, dr flint mcglaughlin from mec labs, you might know it better is marketing sherpa. They’re mecha labs actually parent company. I would highly recommend that anybody just kind of followed. They have various free webinars, all sorts of good fun stuff, white papers, it’s a large repository of specific tests actually that have been done that it’s very, very insightful and i would say definitely checking is there? Is there a twitter idea that people can follow i’m sure there is, but i don’t know what i don’t know. Okay, well, mech labs, we can find them, okay, but basically one of the things that always sticks with me and that i always try to remember is adequacy is the enemy of excellence. Make sure that you don’t really just kind of focus on what is working because a lot of different non-profits a lot of different organizations will have a current plan, a current objective. You know, something that’s already built that’s kind of working for them. That’s a least keeping them going that they feel comfortable with. But the real question is, is that really what could be your best? You know? Okay, great. You’ve got a million dollars or one hundred thousand dollars coming in every month, every year. Well, could you maybe have three million dollars coming in if you actually made sure that your creative your message wass the best that it could be? And that’s, really, what testing is aimed at doing is making sure that you can get to that highest level that you can make whatever you have work the best that i possibly can. Okay, i think. Teo, help our conversation let’s, let’s, uh, create a, uh, develop a hypothetical campaign. Can we do that? And, you know, fund-raising is so basic to non-profits i mean, as tempted as i am to make it more sort of community engagement related, but to keep it real for listeners, let’s, let’s make it a fund-raising campaign and let’s say that, well, we don’t have we don’t have a time frame for it, but we’re trying to raise half a million dollars. All right? And we’ve developed some online landing pages message for doing that and driving people to our you are online giving paige, i’m keeping this pretty basic. I’m not, but you’re welcome to enhance the hypothetical that’s all purpose you’re gonna build from this is lame structure that i’m creative. Okay, so i want to raise half a million dollars in and i don’t have a time frame for doing it, and we’re we’re typically our annual budget is is it two and a half million dollars? We’re two and a half million dollar agency, okay, but what? I want to raise a half a million dollars in a campaign and i’m not really, as i said. Concerned about the duration of the campaign and we’ve developed landing pages now lorts do i have built enough of an infrastructure for a test yet or not yet know absolutely every every step of that process you contest for your home page if someone comes into your home page something that we actually tested easter seals as we put a bright green button on our home page that said, donate and we have soon that obviously it’s big it’s green there’s no way you can miss this, but it was pointed out to us that we had a drop down menu that said ways to give in which we didn’t have a specific donate link, so we tested it it was an a b test, so if you can do or say that you had a fifty percent chance of seeing this link in the fifty percent of not seeing it and having that link actually increased donations, so bringing people to the form is a very important part of the whole process. You can’t raise a million dollars if no one is coming to your donate for can we test how they’re coming from? It were one of the referral order the referral sites that are driving people to the home page. If you have the analects in place yes. So it could be your testing google ads or you’re testing you our social media marketing message. Your email messages yet anyway, to get people there is a test. Once you get them to the home page it’s a test. Once you get them on the donation page itself again there’s so many different things that you contest what’s your mastering. What are the do you go? Hired a lower sorry. Did you say ask string? Yes, i ask string now on twenty martignetti non-profit radio. We have george in jail and i think this testing conversation may just be right for for a pretty stiff sentences in jargon jail. But probation does come along easily. Parole, probation, parole board parole comes along easily. All right, i’m going to have trouble next what’s what’s our ask strength. So and ask string is thie amount that you present to the donor? Um, in increments. Is it twenty? Thirty, fifty. So there’s a good have the options. And then you generally have the open text field that says what amount? Do you want to give? Okay, so in the jargon it’s, the string is the the recommendations write suggested suggested giving, amassing e-giving what levels are those? Okay, right. And so testing what? Those actual numbers are on the the space between do you jump from ten to one hundred? Do you do it in ten dollar increments? If you go from hyre toe lower? Is it vertical? Is it horizontal? Oh, my, we’re really going to do all sorts of art in the lower up and down analytical or horizontal, really. And sometimes it makes a difference, and sometimes it it doesn’t. So that’s why you test one of the most common test with any sort of ask string is actually going ahead and saying, well, is this this kind of one of the best ways to actually start looking and seeing if you can increase your average gift size? So actually looking at saying, well, what? How much am i actually asking somebody to donate? Is my normal donation page actually asking people to just donate five, ten, fifteen and twenty five? And i know i’m hoping that people listening would say, wow, that’s really, really low, because i certainly hope that you would say that because i certainly would say that, but you know we can live certainly look at it a lot of times people will donate however much you ask them to, they don’t necessarily sit there and say while how much can i actually afford to give they use what you present to them as a guide it’s kind of like, how much can i give that should actually be helped your how much should i give that will actually help? So obviously kind of changing that ask string, seeing how much you can actually ask testing what’s really gonna work for your audience size and whether or not you can move that needle is definitely one of the best ways to start. I would just caution because there is one thing that you can run into is it’s always a little bit? When you start looking at asking people for a certain dollar amount the higher you go sometimes the fewer actual donations you’ll get so it’s always a little bit of a balancing act of saying, well, does it matter if i get ten percent fewer? Gif ts at a twenty five dollar instead of a twenty, dollar level. Or is that hurting me? Net revenue wise? You know, it’s kind of it’s, a balancing act to really look and see how far you push it. But it’s definitely a good test to start looking at if you’re not already. You’re listening to the talking alternative network. Duitz cerini this’s. The way we’re hosting part of my french nufer city guests come from all over the world, from mali to new caledonia, from paris to keep back french is that common language? Yes, they all come from different cultures, background or countries, and a common desires to make new york they’re home. Listen to them, shed their story, join us, pardon my french new york city every monday from one to two p, m. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping countries. People be better business people. Buy-in talking. Dahna now i have a client that has a database about four hundred thousand people a little over half of them are current donors within defining that has made a gift in the current or or most recent past year it’s like two hundred twenty five thousand or so of the forty thousand, and their average gift is eighteen dollars, so you know, it could be a pretty well ast and this is, uh, it’s, a faith based organization was back into the late eighteen hundreds. Oppcoll you know, it could be a pretty well established organization, but still have fifty dollars, could be a very large donation for them. Yes, it’s definitely possible well, and also one of the things in our session and particularly we focus on online testing, so driving up revenue specifically online with the other client that you mentioned eighteen dollars, seems awfully low, so i would guess that there more print, they are there for you, okay, definitely, you know, in print, it’s a little bit lower, you know, the average gifts eyes is definitely lower in print. That doesn’t mean you can’t test that out in print as well, so if you’re doing any kind of direct mail program i’ll admit that i’m or digital specialist, i’m not i wouldn’t pretend that i’m a print mail specialist, but one of the things that you can certainly be doing is on your reply devices actually looking and testing. There are a lot of different types of test that you can do with how much you ask whether you base it off of someone’s previous highest contribution, whether or not you base it on kind of there last gift just their period there. Last gift, not necessarily their highest gift ever. And i think also and where you position, if you’re using last gift argast then there’s lots of possibilities. But if using one of their exact gift where you position that in your ask string, you come in the middle is the first exactly on then, of course, there are all sorts of different treatments about whether or not you highlight the one that’s slightly higher than what they want. And that’s sort of all right, there’s also, you know, i’ll call this out. It’s we call it equivalency, ese, but it’s the idea of something. Have you ever seen something? Where you say, oh? Well, for five dollars, we can actually give a child a vaccination. Sure, you know that sort of impact, exactly impact ask exactly. You can certainly always test those out. In fact, actually, one of my clients just recently did some surveying and looked at it and said, well, actually, the equivalency ease that we’ve been using for certain dollar handles really just don’t seem to be the ones that people care the most about so maybe even just changing what that equivalency is may actually get more people to actually give at that level. Give that gift and that’s something that actually they just started going ahead and testing, but something to think about. Cam let’s, bring you back what else in the lame hypothetical that i created? What? What else can we be testing? What else? What else interested you in and what i created what i set up well on the donation form itself. Copy. How much copy? What kind of coffee? What’s your tone in the copy whether or not you use images. What kind of images? There’s. Really? So many different possibilities. You just need to figure out what it is they i would test. One thing at a time if you track change everything, you’re never going to, but i don’t know the answer, right? So there are so many possibilities you’ve really got to figure out what can you focus on? What is your strength if you don’t have a lot of photography, testing images doesn’t make a lot of sense, but maybe testing the copy does. Okay, let’s see harris, our people always randomly assigned camp tio tio test alternatives and the test that we’ve run, we tend to run a b tests. So yes way. Have done some testing that’s a little bit more broken out by highest previous contribution. But those air, very specialized, specific test. If you want something a little bit broader like is this copy working for audience in general? Does a five hundred dollar ask? Is that too much for our clientele then? Yes, i think a general more random. Is it’s the way to go? Ok, matt, i see you shaking your head a lot. Anything you want to add their yeah. I mean, the only thing that i would say is if you were going to set aside a specific control group of people. That are kind of representative, but even that you would probably more or less kind of randomly select you wouldn’t go through and one by one kind of pick out names you just kind of originally when you’re setting that group, try to get a generally representative population your audience on. Then maybe you just kind of hold them off separate arika if you know you, you have two very distinct groups, like, you know, that you have the the seventy plus people who are very passionate, but they like a certain message and you’re trying to bring in a younger crowd that you think well, you know, listen to a different message, then, yeah, you would want to be more specific and who you choose. Okay, good. You see, uh, can we take and we take our hypothetical a little further anything, you know, other things that we can, uh, we could be testing, or can we have another layer onto our half a million dollar campaign? Hypothetical teo make it more interesting from a go ahead? I mean, have fun. We’ll make it more interesting from a testing perspective. We’re well, one of the things that you could do is look at doing, you know, it’s so this goes a little bit beyond maybe not everybody has the opportunity to do this, but you could also look at saying, well, we obviously have, you know, five hundred thousand dollars for two and a half million dollar organization is a pretty sizeable chunk of their budget, so you might actually want to invest a little bit in-kind of focus group testing, look it actually what your message is going to be up front so you might actually look at saying something like, well, are we going to go with a message let’s say, this is an international relief organization? Or are you going to say, hey, well, i want to specifically raise disaster preparedness funds or do i want to pick a specific emergency that actually i’m responding to, you know, if we look back at the philippines just recently high and do we need to maybe raise revenue specifically to offset that, you know, or do we have something more generic that we really just kind of want to talk to? Or maybe we even have another area? The three year anniversary of syria conflict is obviously coming. Up, if not on us right now, you know, i mean, you got all these different types of things that you might want to look at testing and saying, well, let’s, put out a little bit let’s put some feelers out there, see if we can figure out which approach which conflict, which which message really seems to resonate, it is most likely to get us to the end goal that we need there are even if we are trying to raise unrestricted, you know, and we have some concerns about whether or not it’s going to become restricted, you know, if we at least know what type of message really seems to resonate, then we can look at that and say, well, how what can we learn from this? How can we pick up some of these different types of pieces and try and actually put that into a really strong unrestricted campaign? Okay? And we’re gonna add something camp? No, i was in golf in different directions, okay, go ahead. Oppcoll that was i’m assuming that you’re doing email with his campaign it’s not just a website that stands alone, let’s include that we’re going to make sure. That you drive people there timing. When do you send your e mails? Do you send them in the morning? You send two in one week heimans it’s very interesting. We used to think that our clientele would had, like, a three day window where they would take that long to open it. And now we’re finding that actually within twenty four hours, if they don’t act, they’re not going to do anything so that we have to, you know, change our approach. S o and we’re constantly testing that to make sure that we’re doing the best that we can not only to give our clientele what they want but also tto give us the best benefit, even email i’ve had guests who talk about testing subjects, subject lines, that’s huge, okay it’s so pedestrian and obvious that i that i’m the only one at the table who would say it, but no, no it’s, good it’s a good thing that we’re going out with the subject lines are an incredibly important part of the email, and people do tend to forget them. They break them first and don’t go back and look at them, they just assumed once. It’s done, it’s done, but that’s, that’s, not at all the case and email, looking a little more broadly, is still quite impactful and effective for non-profit fund-raising right, we’re not, we’re not, we’re not, we’re not. We’re not giving up no, no, definitely not, no, not even close, okay, okay, make that we get cleared in case anyone had a contrary opinion, if you are, you know this hypothetical is, is the raising half a million and a kn given unspecified amount of time. But consider urgency and changing that urgency that could go to your campaign message. I was in your place. So our name is easter seals. Obviously, that has a connotation to a certain holiday. That’s coming up. Um, maybe by the time this pocket may have passed, well, yeah, actually may have, but it wasn’t it z within the within within many weeks either before or after you. Okay, so we wait tended to just always have a spring campaign. That was our easter drive to tie into our name. And then one year we decided that we were going to stop that. And we wanted more closely line it with our offline campaign, which with a spring drive. And it happened to our our due date for, you know, all the money to come in was at the end of the month, it had absolutely nothing to do with easter. And it did terribly online because people were so used to our name and do just seeing that holiday triggered with our name got them to donate. So timing, i mean, obviously ours is a special case, but timing could be very important. Yeah, i mean, i would even say that, you know, i’ve had another client that they’re not as completely tied. You know, i mean, obviously, easter seals is a little bit, but i’ve had other clients that they have their donors is used to one specific time i’ve had one of my clients actually had a really, really big time of year at thanksgiving, even bigger than, you know, december thirty first, which i know is going yeah, that shot’s just about everybody non-profit dahna it’s, just when you have individuals who have been trained when you have a supporter base that really that really connects you with a specific time of year specific event, you know, don’t try to just abandon it, you know, that work with where the lose your strength, lots of guests of talking about you know, where are the where are your constituents? Goto where they are not where you want them to be, but but when are they about to know what time that was? That was that save the turkeys hyre labbate all where there was a rescue mission, actually, okay, they basically had a big food. They had to basically a big feast, a big kind of serve the homeless, you know, make sure that everybody has a good thanksgiving that type. Of thing. Okay. All right. So see that connection? What are some things that in our last couple of minutes weaken? Leave listeners with that they can implement immediately. I think one of i think i think it was our optimization tests optimization test that you can implement right away without saying depends on your you know, your what way could be general enough, but leave people with some thing they can think about right away. What would you suggest? Well, this is almost a kind of ah final thought. But one thing that i will point out and we stress really heavily in the session is number one rule of testing is always, always, always tested because we have seen just as camp had mentioned. You know? I mean, there are different things that will work for one organization, but won’t work for another because the two different organizations have an audience that is slightly different. That has different expectations. You know the same thing. Like what we were talking about. You know, if i were to have any of my clients go out really strong for an easter push, it’s probably not gonna work that well. But at the same time, cam could probably pull up a thousand different examples data that shows no, this really works because it works for one organization, but not necessarily another okay, cam, final thoughts that my answer is gonna be you’re gonna hate it, but it’s a depends it if you know what you want to test, like you have that inkling, like i think this is going to do well, or i think we’re not getting it because that’s what you need to test its it’s, your gut, and then you just go from there if you see an email or a website that you like, figure out why you like it and test that a great thing to test too is also just kind of those because you reminded me. But you know how every one of us can probably come up with an example of ceo or the big guy who came up to us with oh, we should really do this. I saw this thing and way should do it. A test can be a great way to say, well, yes, we did it, but we didn’t really waste a whole lot of time and money on. That idea. And by the way, it didn’t worry. Ok, that’s. Very good. That could work with boardmember ideas. Yes, it has to be the executive director, very often. Excellent, thanks very much, all right. Matt burghdoff is senior account executive at donordigital and cam robin’s, interactive marketing manager for easter seals and cam and matt, thank you so much. Thank you, thank you. Real pleasure. This is tony martignetti non-profit radio coverage of ntc non-profit technology conference two thousand fourteen. Thanks very much for being with us. My thanks to everybody at inten, the non-profit technology network. We’ve got live listeners, of course, let’s start abroad in tokyo and kawasaki, japan konnichiwa, beijing, ni hao and soul and yon gene, south korea on your haserot new york, new york, new bern, north carolina, somerville, new jersey live listener love to each of you and all our live listener loves never forget the podcast listeners podcast pleasantries, everybody listening whatever the heck you listening to the podcast generosity siri’s they host multi charity five k runs and walks and they are sponsors of non-profit radio. You probably may be difficult for you to generate enough runners tau host your own event. So makes sense to team up with other non-profits and that’s what generosity siri’s does. They’re runs our fun. I am seed one in last november in in brooklyn they have also a charity. Support team that helps you with your fund-raising you talk to these people on the phone, you don’t have the live chat with them by text, you talk to them and naturally you have the dashboard and online tools as well, but there is this charity support team that you can talk, too. I like that multi-channel ready means that you can have an event with a small number of runners, because when you put your charity together with all the others in the event, you have hundreds of runners and general see siri’s takes care of all the back end stuff. You can talk to the ceo, dave lynn, about becoming one of their multi of one of their charity partners. Events coming up in new jersey, miami, new york city and philadelphia. Please tell dave you’re from non-profit radio he’s at seven one eight five o six nine triple seven or generosity siri’s dot com last week’s show was the ceo barbara newhouse. It was a google plus hang out on air. We did it at the chronicle of philanthropy studio in washington. The show was devoted to the ice bucket challenge. The video from the hangout is at tony martignetti dot com and that’s tony’s take two for friday, tenth of october fortieth show of twenty fourteen marie sample is back she’s, our monthly prospect research contributor and the prospect finder she’s, a trainer and speaker on prospect research. Her website is the prospect finder dot com her book is panning for gold. Find your best donor prospects now she’s our doi n of dirt cheap and free. You can follow her on twitter at maria simple welcome back, maria. Hey there, tony. How are you? I’m doing very well. How are you today? Just fine. Thank you. Go that’s. Good. We’re here to talk about gifts in-kind on this fall afternoon what way are we are? But i first need to just quickly mention to you that apparently i am having a three year anniversary with your show this week. Really? You’ve been tracking your well, you know, who’s been tracking it is lincoln. Oh, really? You saw an anniversary notice on lincoln. This is this is your year. Yet it sent out an anniversary notice. Tio, my connections and i all of a sudden started getting all these congratulatory notes this week. So i thought well, that isn’t that appropriate. That here is my my weak. Teo, reconvene with you. So it’s been three wonderful years. Wow, that’s really something i would if you had asked me, i would have thought it was i would’ve said it was more like two holy cow that’s. Terrific. I get those notices, i but i don’t always read all of them. Usually i just read the birthday notices. I don’t always read all the work anniversary notices, but i also noticed they send them out throughout the month, so they don’t. They don’t only come in the beginning. So maybe i just maybe i haven’t gotten yours yet. You’re three three year anniversary, but happy anniversary. I’m glad you’ve been with me for three years. Thank you for having me for three years. That’s. Wonderful. Oh, thank you. My pleasure gifts. In-kind let’s. Make sure everybody understands what a gift in-kind is. Yes. That’s, right. Let’s do that first before i get thrown off into jargon jail first, first out of the gate here, so gets in-kind would really be anything other than monetary donations. So typically they would be considered donations of food, clothing, medicines, furnishings, office. Equipment, building materials and, you know, even sometimes services that air provided by somebody could be considered ah, gift in-kind as opposed to a gift in cash that they might give to your organization. So if they’re providing some sort of a specific service and then not charging you for it, i know that, tom, you know, sometimes consultants will do that on on a pro bono basis, so that would be considered a gift in-kind as well, i could throw out another example that i’ve worked on a few times gifts of artwork, art collections are also gifts in-kind i worked on a really interesting one once it was a presidential memorabilia collection, and it included a picture it included the resin, the one of the nixon resignation letters, original signed i think there were five or six that he signed, and it also had a picture of that famous picture of jimmy carter, menachem begin and anwar sadat. You know, the three of them are shaking hands well thiss was a deep into six figure art collection, but so they can be really interesting on dh cars. I’ve worked on a couple of classic car donations also, which can be quite valuable. I know you mentioned automobiles, i was just thinking of classic automobiles, but yeah, they they could be they could be kind of fun to work on. Well, so, you know, it must have been interesting. I’ve never had the opportunity myself to be working directly with, uh non-profit while they’ve been, you know, fortunate enough to receive something, you know, of that type of value on also, you know, it got me to thinking about, you know, well, what if i were a small to midsize non-profit and have the millionaire next store living in our community and maybe people didn’t even realize they were housing any type of art collection or one or two even significant pieces in their home and you know what? You know, what do you do? What is the next step that you do if you find out that perhaps somebody left it to you and there will or they could be making the gift while they’re still alive? When then, you know, it got to be really complicated as i started to research this a little bit to try and figure out well, what is the non-profit need to do first in terms of valuing the artwork. So what did you do? I’ll tell you what organizations i kind of came up with that are reputable in terms of places you would turn to, but i’m curious to know how it worked out. How did you appraise the artwork? Yeah, well, let’s, let’s, take a step back and make sure he understands the for for a gift that’s valued over five thousand dollars. And again, like maria said, this is we’re talking about non-cash gifts. So not this is not cash or stock, but something other than that. Over five thousand dollars, the irs requires what’s called a qualified appraisal and that’s a term of art and the qualified appraisal has certain requirements and a qualified appraisal. It has to be done by a qualified appraiser and that’s also a term of art, and they’re certain credentials that the irs requires the place that i turned for the presidential art collection anyway was the the american association of appraisers. I think i’m pretty sure they’re based here in new york, and i believe i contacted them first for some recommendations specific, too presidential memorabilia, was it perhaps the american? Society of appraisers, because my research shows that they’re the oldest organization founded in nineteen thirty six and they think they are in the new york area, okay, could have been but i think there’s another one too, which i think is triple a american association of appraisers or american appraisal association. So we could try either one of those. But years is yours is more bonified because you actually research that i’m remember i’m living off the top of my head. Yeah, i actually am. I can actually post a list, uh, post show onto your facebook page, but there were actually sort of six top societies or associations, if you will that that my research turned up one was that one i just mentioned the american society of appraisers which according to this particular webs site that lists them, says that this one is the oldest and then there’s the art dealers association of america, thie appraisers, association of america there’s a triple a yeah, there’s that could’ve been it. Okay. Thie appraisal foundation, thie international society of appraisers and the private art dealers association. So i thought that was all interesting that i got to wondering if you can actually turn to any of the major houses that actually, you know, the auction houses like those that you might be seeing featured on something like antiques roadshow. Ah, but i didn’t know if that was, uh, if people turned to those types of auction houses to help, you know, evaluate the worst oven item, certainly an auction house, i suppose, would get involved once there it actually want to, you know, offload that particular items so that they will end up having the cash. Uh, i i would imagine that would be the case for any non-profit other than a museum who would want that gift, perhaps as part of their dahna display? Yeah, it’s it’s ah, it could go broader than that, you know, there are ways that non-profits khun use gifts in-kind in their mission that that are permissible and are not so obvious, like hospitals can use artwork because they can decorate waiting rooms and hallways and things. One of the classic car donations that i worked on was for a university, and we were anticipating using the classic convertible in there athletic recruiting because they thought that seventeen eighteen year olds when they’re thinking about what college to go to to play sports might love driving around in a being driven around in a fifty seven chevy, i’m pretty sure that’s what it was convertible, so there are different charitable uses that they’re not as obvious as like you said, you know, the museum, there can be other charitable purposes for for these types of gift now, yeah, i hadn’t thought of that. That sounds great, actually, i can i can really see how an organization might want to step back and think about how it could fit in, as you said to their overall mission or two attraction, like in the case of the college or university there with their son sports department, really, and of course, there’s also the other examples you gave you no services could be gifts in-kind so that’s, obviously being used used up metoo immediately a point that i want to make, too is sort of subsumed in what we’re saying we’ll make it explicit. You have to find the right kind of appraiser. There are, like i mentioned presidential memorabilia there, our appraisers air specialising just that. So if you had a ah fine art photograph. That was being donated to you. You need to find someone who specializes in not only find our photography, but they may even specialize in the particular photographer the artist or the era, if it’s ah it’s ah it’s, not a contemporary piece of art. So you have to find and this goes into the irs requirements. Do you have to find someone who specializes in precisely what it is you’re being given? If it’s an automobile, automobile appraisers, it’s just like a medical specialist, you have to find the right kind of person. Maria, let me ask you about trying to find gifts. In-kind i mean, these don’t only come from wealthy people. I don’t want people to be left with that idea. They’d only come from people of wealth. What about ways of ah, finding gifts in-kind in your community? Well, that got me to thinking about not not just the individuals in your community who, um i might be capable of doing this. But then i started thinking about all of the corporate programs that are in place, for example, that have gifts in-kind as part of their overall corporate social responsibility, so they may have a corporate giving program a corporate foundation, then they may have a separate set of programing related to in-kind on dh. Then i was wondering, well, how could a non-profit potentially find who are the corporations in my area? Or, you know, i’m a non-profit in need of, um, you know, whatever women’s closing to help the women in our shelter be closed in the winter months or something like that? You know, where could i find that actually found? Sure, there’s multiple websites, but i found a non-profit website that that looked like it would really be helpful front for your listeners to know about and it’s a good three sixty. Have you heard about that one? Oh, i don’t know it is what is a good three sixty dot or ge? Yeah, good three, sixty dot or ge and so you can go into this if you are a non-profit and you’re you’re in search of product donations. Um and you can go. You can see the companies that are there and then, if you’re a company that wants to list your product donations, you can list what you have available on dh, of course, if you’re an individual. That would just like to donate to this particular or a good three. Sixty dot org’s. You can do that as well. They’re looking for monetary donations. Always. So i just thought it was a pretty interesting, almost like a clearinghouse. It looks like to me. Yeah. Okay. Well, that’s, why you’re our die end of dirt cheap and free. Anything else you found out there about trying to find these types of gif ts? Um, uh, i was thinking about this might be more suitable for organizations that are, you know, related to being near the water or maritime or marine environment organizations. But you and i have touched upon yacht’s in the past and trying to figure out, you know, yacht owners and so forth. But, you know, sometimes there will be people who would like to actually donate their yacht, just like people would want to donate a car supposed to try to sell it on their own. So boatinfoworld dot com would allow you to search by state or county or zip code of for a list of boat owners near you. So, you know, if we have anybody in the, you know, marine related industry listening to the call, they might want to check out boatinfoworld dot com to get a list of boat owners. Um, and it could be something that they would want to start cultivating relationships with those individuals getting them and involved in cultivation events, etcetera. You always go the marine wear because you have a sailboat. I know you don’t have any in-kind wave that in dahna that’s, ok, you are you donating your sailboat? No, not anytime soon, you know, okay, you work quick, answer that, too, okay, okay, where l should we go with this? What if, in terms of, well, i’m sorry? Was there anything more about finding potential gifts? In-kind or is we exhausted that um then i start thinking about real estate, and i was wondering, well, how would you find out if you want it to proactively find if there is real estate, that could be potential for donation? And i was thinking, well, i guess if you got involved in developing a solid relationships with realtors in your area or, you know, even the banks that you know, unfortunately, these last few years, we’ve seen such high foreclosure rates and so forth there might be some opportunity there if you have conversations with bankers in your community or realtors to find out about some potential properties that could become available, you know, before as a donation. All right, we have to go out for a couple minutes. We come back. I have a couple of tips about real estate gifts that marie is talking about, and we’ll keep going on gif ts in-kind stay with us. You didn’t think that tooting getting thinking you’re listening to the talking alternate network to get you thinking. Nothing. Good. Have you ever decided to reinvent yourself? Are you navigating a new life’s journey? Are you an aspiring artist that’s looking for direction? This is kevin, barbara, ll, and my new show, coffee talk three point oh, is your new best friend. Tune in live to hear successful professional artists and their inspiring real life adventures. Mondays at two p m eastern, right here at talking alternative dot com stand neo-sage this’s. The way we’re hosting part of my french dinner sitting guests come from all over the world, from mali to new caledonia, from paris to keep back french. Is that coming language? Yes, they all come from different cultures, background or countries, and it comes desires to make new york they’re home. Listen to them. Share this story. Join us. Pardon my french new york city every monday from one to two p. M. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you, too? He’ll call us now at to one to seven to one eight, one eight, three that’s two one two, seven to one eight, one eight, three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com. Hi, i’m dana ostomel, ceo of deposit, a gift, and you’re listening to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. More listeners have joined us from south korea on your haserot and also taipei. Taiwan has joined us. Ni hao. Maria simple. Hey, there. What would i say in jersey? What up? How you doing? Yeah, i doing that’s just yeah, i was born in jersey and i was raised there, so i don’t like that that kind of organized crime overtone around new jersey. But sopranos obviously hit that home. A couple of things that i wanted to reinforce about real estate that that you have brought up real estate can be a very, very good gift for non-profits it can also be a really lousy gift. You have to do your due diligence around real estate and basically it’s the same as if you were buying a home or a condor coop. Do the same dude illegitimate before you put that charity name in the the the chain of title. So you want to do an environmental assessment phase one? If that raises any issues, then you have to go to a face to assessment. If the land has buildings on it or a home, whatever you want to make sure that the building is all in code. So there’s there’s, that kind of an inspection, a building inspection title search to make sure that there wasn’t. There isn’t some defect in the title. Basically, all the things you would do as i said that you, if you were, if you were buying the place to yourself, whether it’s got buildings on it or not, before you took ownership of a piece of property, you want to make sure that it’s clean in all those ways environmentally title code and building inspection wise. Oh, and if you do all that, then you can end up with a really valuable gift of real estate. So you you bring up an interesting point. I hadn’t really thought about that chain of title that you just mentioned. Hyre so if i’m understanding you correctly, does that mean if if somebody were to approach an organization let’s say while they’re alive and they say, you know, i’ve got this undeveloped piece of land we want to leave, too, i would like to donate to your non-profit organization and if you decide to say pay well, great and take that piece of wind and then immediately sell it and let’s say, it’s sold within, you know, three months time and if you didn’t go through maybe something in the environmental assessment and then somebody down the line says, wow, i can’t believe x y z non-profit ever owned this piece of land it happens to have had, you know, contamination on it or whatever you’re saying it could end up coming to bite you in from almost like a pr perspective if your name’s somehow attached to it this’s like a law school exam there’s a bunch of things in the inn that hypothetical you just gave me the p r yes, but i think even potentially worse than that, although pr can be pretty bad there’s a potential for legal liability if it’s if it’s an environmental mess, then all the owners in the past and i’m not environment the lawyer, but i know a little bit a very little about it all the all the owners in the past are potentially liable for not having cleaned it up or possibly for having contributed to the mess. So and that applies to individuals to so yeah, that’s this is why we do environmental assessments. You can you can get in some really sticky legal trouble if they’re turns out later on a couple of owners later or something to be an environmental problem. And, you know, you didn’t know about it. You didn’t insure against it, things like that. Go ahead. I was just wondering, what about in the case of somebody who is willed a piece of land or a property that had some sort of an environmental issue from years ago. Let’s let’s, you know, think about somebody who may be owned. Ah ah, family run gas station for a number of years or something like that or on oil related business oil tanks or something. And then the spouse dies. The person continues to all the remaining spouse, continues to own the property, has no heirs and decides to leave it at her will to a non-profit so then i’m wondering what the impact is mean in this case kayman non-profit just say no, we don’t want it. No, thank you. Yeah, again. Sounds like a law school, hypothetical, by the way, i do recognize your turning the tables on me, asking me questions on guy and i don’t appreciate it. So you may not reaching your four with me? Yes, thie through the amount of time that you have to renounce a gift, i’m pretty sure that’s what it’s called in a will varies from state to state. It’s typically ninety days or, you know, maybe longer for any beneficiary of a gift by will to turn it down you don’t have to accept something that’s in a will, so if in your hypothetical the non-profit would want to do its due diligence around that real estate before it accepted the gift and within the time period that it can still turn it down, if it doesn’t want it. The only thing that came out of your earlier one was you said the the charity sells the real estate that’s a whole other issue. If it’s sold within three years of the time of the date of the donation, then that has implications for the donor’s charitable deduction. The donor’s charitable deduction gets reduced because if the charity unloads, i’m using an unkind word, but i’m not using a loaded word but gets rid of that gift within three years of the date of donation that it’s presumed that the donation was not part of their charitable mission, not within their charitable mission and therefore that the irs goes back to the donor who claimed the donation and that and the deduction associated with it possibly years earlier and reduces it from a fair market value to a cost basis. Don’t a deduction on that could be a huge difference. Between what it costs the donor to get something and what the market value of it was when they made the gift so big implications if charity does not use a gift if does not use a gift for at least three years, i have to go out in about a minute. Maria so i kind of took over your segment, but but you were asking me questions. So it’s your fault? Um, well, no, i mean, you know, you’ve given us so much food for thought, really? And i think, you know, the bottom line is you really have to be able to, you know, seek out the right appraisers, seek the advice of financial and law professionals when you’re going to be getting any sort of a significant gift. Ah, oven in-kind gift any non-cash related gift that you really do need todo your homework and and ah, and know what, what to look for here, i think it’s, good stuff. There are a couple of irs publications that will help you publication five twenty six, which is called charitable contributions and also publication five sixty one, which is about gifts, in-kind and those qualified appraisals and qualified appraisers i was talking about, okay, maria, we got to leave it there. Thank you very much. Thank you so much, tony maria simple are doi n of dirt cheap. You’ll find her at the prospect finder dot com and on twitter she’s at maria simple next week, you ex user experience secrets revealed and better tech r f p’s. Those requests for proposals those were both recorded it in t c twenty fourteen, the non-profit technology conference last may. If you missed any part of today’s show, find it on tony martignetti dot com generosity. Siri’s sponsors non-profit radio generosity. Siri’s dot com or seven one eight five o six. Nine triple seven our creative producer is claire meyerhoff. San liebowitz is our line producer show social media is by julia campbell of jake campbell. Social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules. Our music is by scott stein. You with me next week for non-profit radio big non-profit ideas for the other ninety five percent go out and be great. Talking alternative radio twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping hunters. People be better business people. Have you ever decided to reinvent yourself? Are you navigating a new life’s journey? Are you an aspiring artist that’s looking for direction? This is kevin, barbara, ll and my new show, coffee talk three point oh, is your new best friend. Tune in live to hear successful professional artist and their inspiring real life adventures. Mondays at two p m eastern, right here at talking alternative dot com stand neo-sage. You’re listening to talking alternative network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. I’m the aptly named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent fund-raising board relations, social media, my guests and i cover everything that small and midsize shops struggle with. If you have big dreams and a small budget, you have a home at tony martignetti non-profit radio friday’s one to two eastern at talking alternative dot com. You’re listening to the talking alternative network. Duitz

Nonprofit Radio for September 19, 2014: Buyer Beware & Managing Your Big Spike

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsor!

Sponsored by Generosity Series, a nationwide series of multi-charity 5K events that provide a proven peer-to-peer fundraising platform to charities and an amazing experience for their participants.

Sign-up for show alerts!

Listen Live or Archive:

My Guests:

Don Jean: Buyer Beware

Don Jean
Don Jean

Don Jean is CEO of FocusedBuyer.com. He’s got tips for buying smarter, from accounting services to zoo animals. How do you start a money-saving buyers club? What belongs in your procurement policy and how do you compare alternative suppliers? Don’s got a good story about horse linament.

 

 

 

Maria Semple: Managing Your Big Spike

Maria Semple
Maria Semple

After a big event, gala, run/walk, open house or ice bucket challenge, you’ve got lots of newly-engaged people. How do you break them down into manageable sets for cultivation? Maria Semple is our prospect research contributor and The Prospect Finder.

 

sfsfsfsdfsdfd
asdfasdffsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd
fsfsfsdfsdfd

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

Sign-up for show alerts!

Sponsored by:

GenEvents logo

View Full Transcript

Transcript for 209_tony_martignetti_nonprofit_radio_20140919.mp3

Processed on: 2018-11-11T23:13:31.099Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2014…09…209_tony_martignetti_nonprofit_radio_20140919.mp3.989160967.json
Path to text: transcripts/2014/09/209_tony_martignetti_nonprofit_radio_20140919.txt

Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i’m glad you’re with me. I’d be stricken with pseudo member anus still mastitis if i had to form the words to say you missed today’s show hyre beware don gene is ceo of focusedbuyer dot com he’s got tips for buying smarter from accounting services to zoo animals what belongs in your procurement policies and how do you compare alternative suppliers also managing your big spike after a big event gala run walk open house ice bucket challenge you’ve got lots of newly engaged people how do you break them down into manageable sets for cultivation? Maria simple is our prospect research contributor and the prospect finder on tony’s take two get off! Ellis is back, responsive by generosity siri’s they host multi charity five k runs and walks. I’m very glad that don jean is with me, he’s, a ceo and co founder of focusedbuyer dot com, he has many years of experience with big us and uk businesses routinely buying billions of dollars of goods and services. He’s, a member of the institute of supply management and cornell university’s athletic hall of fame dahna jean welcome to the show. Good morning, tony. Thank you for this opportunity to speak with you and your non-profit radio colleagues. Cool. Thank you very much. My pleasure to have you. We’re talking about buying buyer beware, but you like to call it procurement. What? Why is that? Well, procurement takes in all the aspects of purchasing from the time that you’re thinking about purchasing a product or service for your organization to actually contracting for it, to the performance of the suppliers around the contract, to the payment of the invoice that submitted by the suppliers to the warehousing of the data around the actual transactions. So it’s the whole process, then so buying would be very limited. Part of will be one part of the entire procurement process, i guess. Is that right? Yes. The buying the buying process tony’s is just the actual transaction of saying i want to buy this and a supplier saying i’ll supply it and then that happening. Okay, so there’s a rationale, because on non-profit radio we have jargon, jail and right out i didn’t. I hate to put you in. Jargon jail. So i’m trying to explain why we were going to use the word procurement instead of just buying oh, okay. All right. So you’re not in jargon jail. You could have been, but i i i was i was lenient. But what? Your step? All right, why do we need a procurement policy? Well, first of all, any organization or business needs a policy which is a statement of principles or intent or protocols to run the organization and business and these policies, they include the fundamentals of operating in a foreign organization or business such as who’s in charge. Uh, also includes well established best practices and or guidelines such as who raises money. How is money raised? How is money spent? It includes the procedures than that. I’ll allow you to carry out the policies, and it applies to all the state color’s involved. So this was the leadership board members, employees, customers and suppliers, and it’s, a clearly documented policy and communicated to everyone in some cases, uh, people who received the communication are actually asked to sign and acknowledge that they received it. A purchasing policy is really a subset of an overall policy. And it’s around how employees and volunteers spend money for products and services needed to run the operations and administrative functions of organizations or businesses, and the purchasing folly should include managing the money to be spent accounting for the money that has been spent and ensuring the money is being spent as wisely as possible. All right, don, we’re going, we’re gonna have a chance. We’re gonna get into the details get too far ahead of ourselves. So even a small mid size shop, i mean, if they’re not spending tens of thousands of dollars on on purchases, do they still need to have a procurement policy? Yes, they do, tony and the reason for that is if you look at television or radio, listen to radio and read newspapers, you’re fine, and i’m looking at stuff on the internet. You’re finding that even in small businesses small organization, small non-profits there seems to be a trend where someone is being cheated, either with in the organization itself or a supplier is cheating the organization. Oh, and it all comes to buyer beware and it’s important that everyone have guidelines and rules so that the buyer beware process does not come into play regards to the size of the organization. All right, so organizations need to be thinking strategically, carefully about purchasing, even if we’re talking about just like paper, and, um, i don’t know, maybe some consulting services and, you know, small, small purchases that typically now they’re probably just going online and buying from a source that they’ve been using for a long time, or they go to the store and use their credit card, even even in those cases, they need to be thinking more about this whole process, right? So from from a standpoint of small purchases in my investigations, i’ve found across a broad range of organizations, including non-profits that somebody could be paying anywhere from nine dollars, a ream for a ream of paper, five hundred sheets of paper down to three dollars, and oftentimes it’s, you know, people say, well, nine dollars, i can pay nine dollars, but you maybe should be paying three dollars, and that all is tied up into making sure you have a process in place, the other the other issue is how do you generate economy of scale? So just because you’re a small non-profit doesn’t mean that there aren’t other small non-profits that are not in competition with you in terms of what you do, where you could, uh, collaborates and increase the economy of scale of your purchases in a blanket order process a process where each individual non-profit could buy from it, but get a better price for everyone. Alright, so that would be like buying club you’re saying? Well, it would be it would be a buy-in club, and it could be organized among the non-profits or it can be organized by a third party supplier. Okay, cool. All right, well, i’m going toe to spend some time talking about that. Let’s, let’s, get back to the procurement policy, which we were starting to get into. Why don’t you just take off? What? What? Some what belongs in that policy? Sure. So, uh, purchasing procurement policy should include being in line with the financial controls of the organizations. So for instance, the financial controls may say we want a three way matching process to assure that there’s no fraud or illegalities in the procurement to pay process. And we know that the fraud and evil of gowdy’s they happen on a regular basis. But the three way matching process is something that says a person. Who’s authorized the purchase. Creates the purchase order someone else who’s authorized to receive the product or service. Actually documents that receive receipt and someone else who is involved with finance and the accounts payable process actually transact the payment of the of the envoys. Right. Wait. I have a purchase order in place. And when they have a receipt covered dahna done way too much into the weeds. I just want you to please just take off. Just take off major items like like credit cards. I’m sure belong in there. You know, just just what s the major time from competition belongs in there buying from competent. Okay. Okay. With competitions when i mean it was competent. Okay, conducting negotiations belongs in there buying. How do you buy from supportive stakeholders buying from employees and their affiliates, such as family members. Latto how do you define relationships between suppliers and vendors and the persons who are buying? What are some of the conflicts of interests? For instance, two employees have some type of ownership privately in a supplier or is there they have some public ownership where they own some stock in a public company? Also around the security of information in terms of how information is communicated to suppliers back and forth and whether there needs to be a non disclosure agreement, things such as gratuities and quid pro quo. You know our crew tootie’s accepted by by employees and quid pro quo meaning employee says, hey, i’ll give you this contract if you give me four tires for my jeep, okay, meals and entertainment no, if you’re invited to a ball game or a golf outing, or maybe you’re going out weekly for lunches and dinners and there’s no real business reason for that it’s just become habit trips to places of business, the cross and reimbursement of that when you go visit a supplier and compliance with rules and regulations around safety, health, environmental and governmental types of regulations, and then how do you capture the content, the data in the information around all of your procurement transactions, and last but not least settling disputes and disagreements? How does that process work and unfold between buyers and sellers? All right, we’re not gonna have time to cover all that, and i hope you acknowledge thiss can be kind of boring stuff. Do you realize that you realize you do? Realize that okay, i do realize, ok, we’re going. We’re going to hit just a couple of those that are probably the most popular let’s start with credit cards, which, you know, you don’t even call them credit card, you call them procurement cards? Yeah, this is a credit instrument that is used the organizations and businesses want to cut down on the actual, uh, transactions inside the procurement process. So they used credit cards where stuff happens on the phone call between the buyer and seller, and i’ve been involved in credit card purchases that have reached thirty thousand transactions a year in one hundred twenty million dollars worth of procurement. And in those scenarios, the difficult part is determining that the credit card’s been used appropriately by the holder of the credit card. In one particular case, i recall that a particular employee every month was buying oil, and we couldn’t figure out why there was a need for this much oil. So we said we’d look into it a little bit, and it turns out that the person was actually buying horse liniment forces for their horse farm horse liniment the horse. The horse liniment story. Yeah. Okay, that’s a good one. So what? We have just about a minute or so before first break, so keep that in mind and then we’ll have more time after the break. But what? What can we do to make sure that credit cards, procurement cards if if you prefer, are used appropriately? The details around the transaction are most important and what happens with a credit card? You get a summary statement at the end of of each month, and then employees and sometimes financial people are asked to latto to audit those to make sure it’s correct. But the problem is that summary statements don’t give you a lot of detail, so it would be helpful if you could come up with the process a business process that makes it easy for people to create a ghost purchase order and send it to accounts payable with line item detail so that the accounts payable, people can match it one for one with the accounting summary statement let’s go out for a break, and when we come back, don, you’re not going to keep talking about that. You’re talking about different levels of control and i want to you. Want to talk about how that fits within a small organization that it isn’t gonna have made very well, not have accounts payable, so stay with us. We’re going to keep keep talking about buyer beware. Thank you didn’t think getting dinged. You’re listening to the talking alternative network, waiting to get me to thinking. E-giving cubine this’s. The way we’re hosting part of my french nufer city guests come from all over the world, from mali to new caledonia, from paris to keep back french is that common language. Yes, they all come from different cultures, background or countries, and it comes tires to make new york they’re home. Listen to them, shed their story, join us, pardon my french new york city every monday from one to two p m. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Dahna you’re listening to the talking alternative network. Oppcoll duitz welcome back to big non-profit ideas for the other ninety five percent sorry, i can’t send live listener love were pre recorded today, but i do love our live listeners, and of course, i send pleasantries to those who are listening to the podcast. All right, don let’s, let’s continue with the credit cards. So your concern is that there be oversight of these purchases, but what if we don’t have an accounts payable office? Well, normally the small non-profit will have someone who is responsible for the financial aspects of the business and what it would, what you would do there. In that particular cases, you would put a policy and procedure in place that the person who was using the credit card had to generate the ghost purchase order and do the match and send the documentation to that one person for a final review. All right, so there has to be some review of these procurement card or credit card purchases. Yeah, i mean, like i said before, tony, every day you’re seeing people have stealing thirty thousand dollars or embezzling one hundred thousand dollars or doing something illegal for ten thousand dollars and when you get involved in looking at how that all happened, it happens in the procurement of payment process that’s where the controls breakdown that’s where the opportunity to at least do some cursory auditing is is possible to prevent that. At one particular case, i’m aware of a a small company who i had a system in place, and i suggested that they do something different. And they said, now we’re happy with what we’re doing. And just recently i read in the paper where they were embezzled for about six hundred thousand dollars in their procurement payment process. Oh my did you send an email saying i told you so? I did not know i would have i would have that would have been the subject with capital caps with a exclamation marks. I told you so. Yeah, it’s amazing tony. Just what? What folks are doing these days? I’m not sure whether it’s the economy or or whether it’s the state of you know how we live these days, but everybody’s looking for an angle and everybody’s looking for finding something for free. And unfortunately, in the procurement to pay process, lax controls give you ability to come up with what people say this was found money for myself? Six hundred thousand is about right? I mean, i would i would do it. I would risk my reputation for six hundred thousand it’s the five and ten thousand. You know, the twenty thousand? I just don’t. I don’t think it’s worth it. If you’re gonna do it, do it big. You know, it’s got to be deep deep into six figures before i would risk my reputation. I mean, everyone’s got their price. I’m giving people an idea where mine is. So you know, you know howto get my attention on. Be suspicious of people zoho own horses, right? Right. Right. Let’s move. Teo buyers, this idea of a buyer’s club. What could’ve non-profit do? How would they reach out to affiliated do or what? Not not even affiliate? Just other non-profits too joined their purchases and and have some leverage. Well, it’s an interesting question. So in the world of chambers of commerce, many of them, whether they’re local or state, have sub chapter’s are set up for non-profit. And they meet on a regular basis to discuss various types of opportunities and processes were together they can improve. Their businesses, they go through legal aspects of setting up a non-profit how you, how you go after funding in terms of better ways and to how you can join together for economy, of scale of purchases. So that’s one way another way is from time to time there are expose, which are just for non-profits in fact, i just attended one this weekend here in the lehigh valley of pennsylvania, where there were probably twenty five non-profits who had tables in a large mall right shopping mall, and i visited each one of the tables, and it became clear to me that when i asked the question around the economy of scale, they all had the same answer. We don’t know how to generate economy of scale, and i said, well, we could do it with just twenty five non-profits here in the mall and, you know, we’ll work on that with you, and they said, wow, that’d be great, you know, give me a follow up call so there’s a number of different ways where economy of scale can be grown all right, do you object to me calling this a buyer in a buying club? Is that? Ok for you with you. I find, you know, some people call it cooperative supply. Yeah, that doesn’t sound it’s cold. You guys have a way of making this sound dull. I mean, there’s there’s good information here, but cooperative supply. I don’t think you’re gonna get too much people too many people’s attention, but if you call it a buying club, i think that people that’s something people can grasp a little easier than cooperative supply. So i’m okay with buy-in club. All right, thank you. So, do we have to weigh reach out to non-profits whether they’re in expo with us or that we just know them, they’re in our community, whatever. And we just say, you know, maybe we can collaborate on buying together and save some money, isn’t that easy? It’s that simple, but what it takes is that in a non-profit it takes a decision around, you know, who is going to take that charge? You know, you know, who’s doing the buying currently in some small non-profits you have several people in several different areas making the purchases and doing the procurement for for the non-profit and other non-profits you have one person and all that stuff is filtered through that one person to make the procurement, so a lot depends on the organizational set up. And but once the organization set up is determined, okay, it’s a matter of reaching out to those people cross the non-profits and facilitating a buying club atmosphere, i think that’s great, i mean, there’s there’s considerable money to be saved in day to day purchases if if non-profits collaborate that way. Yeah, there’s there’s no question that there is and i would say hundreds of millions of dollars are left on the table because many non-profits don’t act in that mode. In fact, i know i know non-profits who are organized locally, but they also have st chapters. In some cases they have national chapters and there’s. They’re not currently doing any buying club type of collaboration let’s move to exploring multiple suppliers because that’s something that a buying club could do. But even a non-profit acting on its own should be doing why better tohave multiple suppliers of the same thing? Well, one of the reasons is that many suppliers have different types of products and services that give you the same end result, but in some cases are less costly because they’re more efficient and how they accomplished making the product or providing the service so it’s important to reach out to a number suppliers to make sure you you have a cross section of the suppliers, capabilities, and and the innovations that they have in terms of bringing products and services to you. It’s also a good idea to be planning your purchases so that you don’t end up in a crisis buying situation. Yeah, that’s one of the major miscues of, uh, many folks who are in the world of procuring and who were doing purchasing, whether you’re a small company organization and non-profit social organization, people do not plan their purchases. So what happens is you get to the end of the line when he i really need this tomorrow or needed a few days, and they find out that, you know, in order to get it, they have to pay a premium or they can’t get what they really need, and they have to substitute something that is okay but doesn’t do what they needed to do. It’s it’s the worst aspect of procurement when you do not plan for the purchase and you run out of time. You’re in a negotiation weakness every time with the supplier, vendor or seller who you’re going to and say, i need this. Tomorrow, you’re going to pay more money for it, it’s, just that simple. So you’re either going to spend time planning or you’re going to spend money, but you’re going to spend one or the other exactly that’s, exactly right, tony in. And unfortunately, yeah, waiting to the last minute is easy. Yeah, okay, sitting down and planning something out takes a little bit of time and takes a little bit of moxie in order to say, ok, what do i really want? But don? Yes. Okay, alright, i’m sorry. So so yeah, so you’re like a sari is going to plan ahead of time. And as as you are trying to find alternative suppliers, how would we go about doing that? I mean, we buy all our office products from staples dot com. We’re going to find alternatives. Well, alternatives that alternatives can be found in a number of different places. The’s, air capable and qualified potential suppliers. Of course, whenever you reach out to look for suppliers, not only do you have to find out who they are and where they operate from, but then you have to find out if they’re capable and qualified to be able to supply to but there’s without giving anybody a plug there’s something called thomas register dot net, which has i think that was a plo. Thousands of suppliers, thomas registered dot net. I think that was a plug done and the other the other areas are the chamber of commerce members. When you belong to a chamber of commerce, you can be involved in just buy-in doing work inside the chamber and getting to meet all of the different members who can be the pliers and cellars and it doesn’t mean that you have to buy everything from staples stables that doesn’t necessarily have have the best prices. I can tell you that just from my own research, staples and other large big box stores have good prices, but not necessarily the best prices and not necessarily the best merchandise. Three other place you could go is you can use search engines such as yahoo, google or being which khun khun xero you in on particular suppliers in particular areas, there are a number of small business expose that happened regularly. In fact, i attended one in new york city not too long ago at around peered ninety, which was an excellent place to meet new suppliers uh, with new processes and products on then there’s a number of diversity organizations and expose where people are trying to, uh, improve and increase the amount of spend that’s happening with diversity suppliers such as minority suppliers, women, own suppliers, veteran own suppliers and so forth. So on there’s something called mcrae’s book, which is another listing of suppliers it’s like thomas register and, of course, there’s always the angie’s list for services both local. And statewide. And then there’s something called institute supply management, of which i’m a member of which, which has literally hundreds of thousands of members across many types of products and services. And then there’s the referrals from, you know, friends, and and also from fellow non-profits i have i have a referral for office supplies. I happened like w b mason and so in i like them that their prices are lower. Yeah. W donations a great, uh, great supplier. And there very good competition to the other big box stores. Yeah, for sure. All right. We have just about two minutes left. Done. Once we have all these alternative suppliers in just a couple minutes. How do we decide between them? Well, the first, the first step, tony, is too. You need to create. They clearly defined request for proposal that levels the playing field so that everyone you reach out to knows exactly what you want to buy. That’s, that’s really important and and there’s. Lots of things you need to consider in terms of putting a request for proposal together. You know, for instance, let’s say, you’re putting a roof on your house, you know, you could get single warranties that air. Twenty, twenty five, thirty years. Okay, but in addition to that, you can get warranties that cover mold and mildew. So some singles, you know, we’ll give you a ten year warranty inside the long warranty for moldy mildew damage, and some will give you curling damage against sun damage. So you need to, uh, make sure you have a clearly defined request for proposal. You need to take into account the things that you need, uh, and want okay to get the best value for your money. And then once you do that and you get it out and you get the offer’s back, the next step is to make sure you do a standard kind of an evaluation of those potential suppliers. No, some type of format that allow youto lineup the proposals next to each other and evaluate them. I’ve used something called critical success factors which say, these are the important things that need to happen and does this supply or meet them? And then what are the key performance indicators or how do they meet them? And then i line those up across the different suppliers. It’s a it’s. A formal process. But again, it’s like planning. Okay, if you plan it well, you have the opportunity to save money. And if you evaluate supplier proposals well, you have the opportunity to save money. Don, we have to leave it there. I know you want to leave people with your email address. If they’d like more information. What is that it’s done at focused buyer dot com. Alright. And the site is focusedbuyer dot com. Check that out, don gene. Thank you very, very much. Thanks very much, tony. My pleasure to have you take care, everyone. How thoughtful. Yes do take care. Thank you. Don generosity siri’s they host multi charity five k runs and walks. You know them? They have a charity support team as part of the process when you are one of their charity partners and that support team helps you with your fund-raising the’s are people that you talk to on the phone. You talk to them. You don’t have to email them. You don’t the chat with them. You can talk to them. I like that. They will help you get more runners and help you motivate the runners that you get. So that there’s more donors for your non-profit that’s the whole purpose of this event. Talk to dave lynn he’s the ceo see about becoming one of their charity partners. They have events coming up in new jersey, miami, new york city and philadelphia. You can talk to dave at seven one eight five o six. Nine triple seven or the web generosity siri’s dot com can we get off? Alice’s back second week in a row. I’ve asked that question. I kept the video on top at twenty martignetti dot com for another week. I’m interested in what you think about the way l s has been treated in the media. What do you think? I think we should give them a chance to manage this enormous spike in money and donors let’s see how they do. What do you think i’m interested? Please comment on the video. Tell me what you think. It’s at tony martignetti dot com and that is tony’s. Take two for friday nineteenth of september thirty seventh show of the year. Maria simple. You know her she’s, the prospect finder she’s a trainer and speaker on prospect research. Her website is the prospect finder dot. Com and her book is panning for gold. Find your best donorsearch prospects now she’s our doi end of dirt, cheap and free. You can follow maria on twitter at maria simple glamarys simple. Welcome back. Hello there. How are you? I’m doing very well. How are you? You’ve been sailing. I have been sailing. It’s been a fantastic summer. How is yours? My summer was very nice. You were you were sailing for a couple of weeks and it occurred to me that when you’re sailing your pretty. Um all right, what i want to say you’re at the mercy of the weather. I definitely hear priorities completely change and focus when you’re on the water. We spent about ten days on our sail boats, of course, over the course of time, anything could happen with wind and weather, etcetera. So we got very lucky. For the most part, it was very good. How do you know you’re going to get back home on time? Well, way build in plenty of extra buffer time to have to stay an extra day or two someplace if the weather doesn’t get bad. But we do have a built in gps, so it kind of tells us what’s how long it’ll take us to get from point a to point b do you also have a built in engine? Oh, definitely built in and you do aren’t. So is that considered cheating for sailors? If you if you resort to your engine or now, not if you need to get out of a storm. That’s for sure. It’s not okay, that’s a good thing to have. All right, you have some thoughts generated from the l s ice bucket challenge what’s on your mind. Well, you know, i was thinking about it and thinking about how you know that that happened on such a magnitude and scale that, you know, most non-profits are not going to experience, but i was thinking about how this could sort of applied in non-profits who we’re getting into a season now in the fall, for example, where you might be hosting a run or a walk or your galas are coming up, certainly in the fall and spring there’s a lot of them. So i was thinking about, you know, how do you sort of manage this hopefully new influx of names that are going to be captured by your organization so first and foremost, i hope everybody’s capturing all of that information when people register your collecting those those critical data points that you want to make sure that you have obviously, you know, name, but address a cz well as where they’re employed. So if you can at least collect that piece of information that’s going to fill in another piece of the puzzle for you, should that person kind of moved through your pipeline to be more of, ah major gift prospect or a plan giving prospect at some point? And of course, you’re also going to collect email address kapin absolutely, and i want to stay engaged with them and, you know, people are usually feeling pretty good right after interacting with your organization through a walk or a run or a gala so it’s an opportunity to really capitalize on their good feelings that they have for the organization, so i would recommend that you actually have a smaller, maybe syriza’s two or three cultivation events, at least one cultivation event. But if you’re you’re a larger organization or, like a less for examples national in scope, right? So you’ve gotta have the a regional affiliates getting involved if you are a national organization, but you want to think about what could we be doing to host smaller cultivation events and get these people further engaged with the organization? So certainly people that are going to show up to a subsequent event, you know, as far as i’m concerned, all right? They’re showing additional interest in the organization on dh they are probably worthy of of doing a little bit more in depth research on before coming to that second follow-up say cultivation event that you would be having all right? So events very good for cultivation. What else? What else? How else can we sort of breakdown this file of hundreds, you know, because we’re going to keep it to scale the audience hundreds, maybe even into the thousands? How else can we sort of figure out who did continue to cultivate among this big, big news spiking in donors? We’ve got or or yeah, donors or runners, walkers, whatever. So if you happen to have a relationship already with a ah company that provides elektronik screening of your database, this would be an excellent opportunity to screen some new names very similar to what a college or university does every fall, right? They take the names of all the incoming parents and the students, the parents of students, and they make sure that they’re there screening that to try and figure out, how are we going to start engaging these people from their point of entry with our organization? So you want to kind of have that mindset? So if you have, you know, ah, relationship or maybe this is the time to start one with an electron ic screening company, that would be the ideal right? Just screen all the names and try and let those best prospects filter to the top for you that way, and those would then be the people that we would invite to the cultivation events you’re suggesting i would definitely invite to those top prospects to your follow-up event something you want to extend an invitation to a many people, as you can obviously, um, uh, depending on space and so forth is to where you’re going to be having these follow-up events. But if it’s going to be okay in a in a boardmember home, or maybe a boardmember has ah. Ah, a membership to a local country club and would be willing to host a small cultivation event there you want to think about, you know, managing your audience sizes, but for sure it’s an opportunity to screen them, try and figure out, and and if you don’t have a budget for doing a screening of paid screening service, you know, think about there’s, you know, a few sites that you could go to that are either going to be free or very low cost that are going to at least point you in the right direction and try and help you figure out, you know, where you want to start prioritizing this new pool of names that have been interacting with your organization? Um, you want me to kind of go through your arse, and i would do if i didn’t have a budget at all and screen some of those names on manually? Yeah, you’re are doi end of dirt, cheap and free. So you gotta you gotta live up to it, and then and then now these may very well be sites that we’ve talked about in the past, so if we have, you know, don’t don’t you have to go into a lot of detail, but definitely that’s ah, share a couple of sight, right? So obviously google, right? So you want to definitely google their name, make sure you’re putting parentheses around their name so that you’re researching their name as as an entirety, as opposed to any place that maria or simple would be mentioned on the web. You want to make sure you’re you’re researching the name as an entirety? You don’t mean you want to try and figure out, you know, somebody’s property where they’re living their primary and secondary properties. Certainly their primary property is probably, in most families that’s going to be the largest asset that is owned by by sea, individual or the couple. So you want to try and figure out a little bit more information about the value of of the home that they’re in. So whether you’re looking at a property assessment database to try and figure that out, or if you look at something like zillow dot com again, if you’ve collected that address information at the point of registration, you’ll have that so, you know, it is possible to manually do a lot of what thes elektronik screening services do it’s just going to take manpower so you might want to think about in advance of that event. Well, who’s going to be available, what hands do we have available to us as volunteers? Maybe you’ve got some board members who would be willing to step forward and take a list of, you know, names say, you know, we’re going to be assigning you a list of ten names to research, and we’re going to give you a set of sites that we need you to go to after the event and then start doing some of this research on our behalf, and so certainly property assessments would be one of them, okay, you want to try and figure out something about their property? Um, lincoln would be another good place try and figure out where the person might be employed, and so that would be giving you some information about whether they have their own business, whether they are tied to a larger corporation that might have matching gift opportunities that might have other opportunities to engage that corporation say through, ah, corporate giving program or a formal foundation, and certainly, if that individual happens to come up as a corporate insider. Now you’ve got a pretty good prospect there, because now this is somebody you can tap into for a gift of stock to the organization and gift of appreciated securities, and that benefits them by donating that. And, you know, we’ve we’ve talked about that before in terms of seeking out those types of corporate insiders to engage with your organization. Yeah, a couple of things, maria, you said, putting names in parentheses when you’re searching, you use google is example, but i think you meant quotes, right? Putting them oh, i did mean quotations. Yes, i didn’t mean to say parentheses sametz quote, yeah, sorry also you you read my mind thinking about boardmember xero there a couple of ways that board members could be involved or other volunteers don’t have to be, but but i was thinking of board members, especially for hosting the cultivation events. But then, as you said, also doing some of the from this follow-up research, these could be very good tasks for key volunteers board members? Absolutely, absolutely, because this is something that they could do on their own time from their home and justice if you’ve got that that pool, that manpower pool waiting, post event and knowing that they’re going to be having ten to fifteen names, whatever it is, however many names you’re going to be, kind of, you know, giving each volunteer to manage just pulling together some research on this is a great way to get them involved, you know, especially those board members who say, you know, i’ll do anything for the organization just don’t make me ask for money. Well, this’s a function that totally supports the fund-raising function, however, they don’t have to get involved in making the ass oppcoll now i’m not trying to get boardmember zao out of doing that, of course, but you do have some people who might just be better on that behind the scenes, providing you with that back-up and now you’ve got some board members who are going to be engaged at a different level and might say, well, gee, got, you know, i didn’t know we could so simply find out this this additional information that’s going really leverage and propel our fundraising efforts to a whole different level, so i would imagine that just getting them involved. In a small pool of names like this for them to research that they will then say, you know, what else can i do to help our development efforts with? With regard to research? I’ve had so many guests on saying how beneficial it is to plan your after event activities before the event, and i think that that benefit is emerging, because if you’re thinking about what you want to do to cultivate people who were engaged at this event, if you’re thinking about that in advance, then you’re going to know what data points you’d like to know in advance, and you can include that in your registration. So for instance, you might then asking the registration, where do you work? And some people may refuse to tell you for some reason, but a bunch of people probably won’t refuse. And so if you’re planning in advance to know what you’re going to do, then you know the data you’re going to need. You can put that into the upfront registration and other activities early on, right? Right? I mean, in this day and age, there’s absolutely no reason why any registration process for an event should be. Done manually at all he’s got so many different event registration systems out there, but you know, you’re able to collect every one of these data points, and like you said, you can make something like collecting their company data anon optional field, not a a mandatory required field because don’t forget, they’re there might be a lot of retired people right attending your event so it wouldn’t be appropriate for them to be filling that field in any way. So definitely always provide that optional field of collecting that data point because you just don’t know where, down the line that data points going become crucial for your your development efforts. The very best of the sites that will help you with your events, of course, is generosity siri’s, and you’ll be able to capture all this at the front end and with the help of their support team, you’ll figure all this out in the beginning so you can have valuable cultivation after then. All right, maria was very important. We got to take a break. When we come back. You and i will, of course. Keep talking about managing this big spike in donors. Stay with us. Dafs you’re listening to the talking alternative network. Oppcoll hyre have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Talking alternative radio twenty four hours a day. Lively conversation, top trends and sound advice. That’s. Tony martignetti non-profit radio. And i’m lawrence paige, no knee author off the non-profit fund-raising solution. Dahna i still wish lawrence would pronounce his name panjwani be so much nicer than paige nani like martignetti i would never do that, but martignetti panjwani would be beautiful. Maria semple, we can’t do anything to change your name to make your italian, but no, but i am one hundred percent italian. So mei mei my maiden name is mackay. So i’ve seen that right. Maria mattei. Sam simple. I’ve seen that around. Yeah, so i totally agree with you. Yeah, tony, he should definitely be saying it panjwani i have to petition. Lawrence, do you know lawrence panjwani ideo yeah. Wait. Maybe if we just start using his name that way, so he forced into it. He won’t know. We’re talking about him. He’ll think we’re talking about some other larry. Larry panjwani sells salami down the street. All right, what else have we got for managing this big spike in and donors or attendees to our to our event. Well, you know, i was just thinking as we were going to break about, you know, you were talking about, make sure you have that follow-up event sort of planned and so forth beforehand. And i was thinking, well, you know, one of the things that you’ve heard, i’m sure in the past before either from mayor from other guests is that if you ask for money, they’ll give you advice, but if you’re bringing people in to ask him for advice will ultimately want to give you money, right? So you’ve heard that i’m sure a ton of time, so it would be really fun may be at this event tohave, you know, you’re photos and videos you’ve had a guest on in the past that turned me on to something called an emoto that you can pull together photos into these really cool videos afterward, but you bring them together and then just get them into an environment where maybe you’re asking them about what did you think went really well with our gail? Oh, our walk, you know, you’re kind of, you know, playing off of the good feelings that they’ve had engaged them further, but, you know, in terms of additional research, we were talking about corporate stock, for example, you know, try and determine if there are corporate insider and then before i get thrown into jargon jail just to remind everybody if you’re a corporate insider at a at a public company that means that you are considered to be a you know, on the board of directors or the top executives at a company, or you have been owned ten percent or more of the outstanding stock of that company. That means you’ve got to report all your trading activity. So all of this data is available on the seas, database, securities and exchange commission, so that’s sec dot gov or on the corporate website itself, there’s usually a tab called investor relations, and right there they’re going to be listing all of the corporate insiders and so forth. So again, if you’ve collected that data point to find out that a person works for x y z corporation, visit that corporate website, go to the investor relations tab, click into their their their latest proxy statement that they filed usually comes out once a year, very often in the in the late spring or summer is when people are filing the company’s heir filing these proxy statements and look at that last proxy might be known on the website as by its technical number, which is death d f fourteen, eh? So look at the proxy and try and find that person’s name, do a search to a control f on your keyboard, input the person’s name and see if their name shows up on that corporate proxy. All right? And that is all for the potential of generating gifts of stock from that person that’s, right? That’s, right? So and if the person is listed on the corporate proxy, their age is going to be listed there. Toni and so you know what that could mean for planned e-giving purposes? Well, if they’re sixty or over that they could potentially be a plant giving prospect long, longer term. Yeah, yeah, yeah, absolutely. So then you would think about ok. Well, if you’ve got a database that’s allowing you now to do that level of segmentation and tagging and flagging, he’d be able to at least say, okay, well, we you know, because seen that he’s listed on this corporate database that as an insider we’ve got an age listed of, you know, say, fifty eight, fifty nine whatever, you might want to flag them as somebody who could be a potential that you would want to start talking to are cultivating in that direction for for plant giving down the road. Okay, that all sounds very good. We still have ah, a couple of minutes left. Any other ideas that we haven’t talked about for managing this big spike? Well, you know, you’ve got your local newspapers write, um and you’re actually or your previous guest was talking about local chambers as being ah place to look for individuals, so find out, usually through your library website, you can have access to the local newspapers in their entirety for free, so run their names through the through the newspaper database to see if they’ve been profiled by another non-profit or maybe they’ve been given some sort of a citizen of the year award. Those types of biographical articles are great because they’re going to point you to information about those familial relationships, whether they’re married, how many children they have, what communities they live in and so forth and give you a lot of great background information. So, um, i would say, make sure you’re also researching as one of your stopping point if they’re mentioned in any of the local press you’re thinking about this was all generated by the ice bucket challenge for ah amigo, traffic, lateral sclerosis, what’s what’s your thoughts on how the media that the media is just reporting, but how people are critiquing a less what what do you what do you think? How do you and how do you feel they’re managing this enormous spike that got foisted on them? Very, very, very luckily very luckily indeed, yeah, it’ll be so interesting to see, i think that, you know, everybody, as you said, has their opinion about what should be happening with all of this, and and i agree with you totally let’s let’s see what they do because i’m quite certain that they’re going to be very capable of handling this in the appropriate manner and, um, it, you know, certainly, if they weren’t already engaged with using an electron ic screening service, they will be now. But, you know, it’s it’s an opportunity for us as as professionals who work in the fund-raising arena to kind of look at this is anabel lutely wonderful case study going forward, however it’s going to be handled one way or another, and i’m sure it will be handled very well. I’m part of the american marketing association they have a non-profit conference every year. Ah, and next june or actually july, i think when they have there their conference, i’m really hoping that there’ll be somebody there from this organization speaking because this will be so long, it will be a year after the, you know, the challenge really happens that i’m sure there’s going to be so many wonderful lessons learned even from a marketing standpoint of what to do for further engagement. So i’m taking very much a wait and see approach i’m eagerly awaiting to see how this will all come out myself. Maria simple is the prospect finder you’ll find her at the prospect finder dot com on twitter she’s at maria simple maria, thanks so, so much. Thank you, pleasure always next week your development committee is critical. Greg cohen is from cause effective also an interview from the non-profit technology conference. Or maybe fund-raising day start to bring those to you from fund-raising day back in june. If you missed any part of today’s show, find it on tony martignetti dot com remember generosity siri’s, you can have this big spike that marie and i were just talking. About they are at generosity. Siri’s, dot com. Our creative producer is claire meyerhoff. Sam liebowitz is our line producer shows social media is by julia campbell of jake campbell. Social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules. Our music is by scott stein. You with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. E-giving didn’t think dick tooting getting dink, dink, dink, dink. You’re listening to the talking alternate network, wanting to get me to thinking. I think. Come, join us for the thirteenth annual vigil for international peace and ecology on sunday, september twenty one. From nine a, m to six p, m celebration of live music and dance performances spoke a word human-centered ein art installations in a world peace flag ceremony that celebrates the united nations international day of peace. That’s sunday, september twenty one from nine a, m to six p, m central park numbered band shell by the bethesda fountain. For more information or volunteer, go to www. Dot vigil number four. International peace dot org’s that’s, the number four in the earl, or call to want to chip in to five, four, three two that’s a two one, two, triple two, five, four, three two we’ll see you there. Hyre you’re listening to talking on turn their network at www. Dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking.