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Nonprofit Radio for January 17, 2022: Legal Outlook For 2022

Gene Takagi: Legal Outlook For 2022

Gene Takagi

Gene Takagi returns for a mix of checklist items and emerging trends. It’s a good time to look big picture at your HR investments, corporate docs and financials. Also, what to look out for in crowdfunding, donor disclosure, data protection, and more. Gene is principal of the Nonprofit & Exempt Organizations Law Group (NEO) and our legal contributor.

 

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[00:02:10.34] spk_0:
Hello and welcome to Tony-Martignetti non profit radio big nonprofit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d bear the pain of proto psychosis if you infected me with the idea that you missed this week’s show Legal Outlook for 2022, Gene Takagi returns for a mix of checklist items and emerging trends. It’s a good time to look at big picture items like your HR investments, corporate docs and financials also though what to look out for in crowdfunding donor disclosure, data protection and more, jean is principal of the nonprofit and exempt organizations law group Neo and our legal contributor On Tony’s take two 50% off planned giving accelerator. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. It’s always my pleasure to welcome back Gene Takagi to the show. You know who he is. It’s almost it’s almost superfluous for me for me to do the intro. But but jeanne deserves it. He’s well credentialed and I want to make sure that he gets his due introduction. Gene Takagi are legal contributor and managing attorney of Neo, the nonprofit and exempt organizations law group in saN Francisco. He edits that wildly popular nonprofit law blog dot com, which you should be following and he is a part time lecturer at Columbia University. The firm is at neo law group dot com and he’s at jeanne, Welcome back.

[00:02:11.94] spk_1:
Great to be back. tony how are you?

[00:02:13.98] spk_0:
It’s always a pleasure. Thank you. I’m well happy New Year.

[00:02:17.99] spk_1:
Happy New Year.

[00:03:05.74] spk_0:
Thank you. And let’s, so let’s let’s talk about the new year. Um and just before we do I want to remind folks that not too long ago we have genes one, our legal audit which you might want to look back at. That was a sort of a condensed version of some of what we’re gonna talk about today. Although we have lots of new subjects to talk about today too. But there was the one our legal audit and also with jean recently Risk management Part one and then a different show. Risk Management Part two. So those are resources that you can look back at just from a couple of months ago and we’ll go into and and those go into more detail on some of what we’re gonna talk about today jean. Uh where would you like to start for the new year, throw it open, throw it, I throw it open to you. What would you like to start with?

[00:03:58.64] spk_1:
So it does seem like kind of this chance that restarting, getting reenergized and thinking about our organizations and where we wanted to go. Um Yes, we have to keep in mind some of those um risks that we talked about in previous shows but we also have to think about kind of where we want to go. What of our, what our dreams are um what our vision is for the organization? Had we properly captured it? Um, what is our mission? Is that sort of properly captured? Is everything because our environment seems to be changing week by week. It seems to be new stuff that comes up that we have to consider. Are we still on track with where we want to go? So having these sort of broader discussions. I like sending those organizational priorities for the new year.

[00:04:06.64] spk_0:
Okay. Okay. Um, what would you, what what priority would you like to start with?

[00:06:07.94] spk_1:
Sure. So, um, being the lawyer, I say, okay, let’s talk about legal compliance just to make sure we’ve got some systems in place, mission and values, which we’ve frequently emphasized them when we’ve had discussions about not just existing to further your mission, but to do it in a way that advances your values and if equity and inclusion of part of those values, then, you know, that’s something you should be thinking about as well, definitely considering some of the trends that are out there. And I know we’ll get into that a little bit later in the show, but also including kind of the times that we’re we live in and acknowledging that yes, we’re under the impact of Covid, which seems to be shifting constantly in both how it’s affecting us and how we might need to respond to it. The great resignation, which certainly isn’t completely unrelated to the Covid, but that is a huge trend and movement as we’re trying to figure out how do we keep our workers, are we burning them out? The mental health issues that are, you know, hitting pretty much all of us, um, from the isolation, remote, working from the uncertainties of health, from sick family members and loved ones and all of that and saying, well, are we going to be able to keep our team together? Should we be keeping our team together the way we’re working now? Do we need to shift our work practices? Do we need to shift what type of benefits for giving to them? All of those things have got to be sort of raised? And I would say raise at the board level, you know, together with the executives and senior management team. Let’s talk about it. Let’s brainstorm think about this and get what our organizational priorities are this year, because things can change rapidly and rapid change if you don’t have any plans um, to anticipate some of them don’t have contingency plans can force you into very, very stressful times where immediate actions are necessary and you can sometimes make bad decisions if you’re under that type of time stress. So

[00:06:18.63] spk_0:
then it because then it becomes a crisis

[00:06:20.30] spk_1:
right? Exactly.

[00:06:48.64] spk_0:
And and a crisis in staffing, especially knowing how hard it is to hire folks now, you know, you talked about, you know, keeping the team together or should we keep should we keep the team together? But, you know, I’m sure you’re seeing it with your clients. The difficulty in hiring, you know, you want to, that, that, that’s a, that’s a huge factor in, you know, do we have the right team? Well, putting the right team together, it’s gonna take a lot longer than it used to?

[00:08:01.94] spk_1:
Yeah, absolutely. And if you’re talking about retention, you got to figure out what are you going to invest in this? I know you want to, you know, provide as much as you can to your beneficiaries. But if you’re not really considering the team of people in, you know, on your team that are providing those services that are supporting those services, the whole thing can collapse. So just remember where your infrastructure and when your groundwork is and how important the human resources are in your organization to being able to deliver services and provide goods for your charitable missions. So really important not to neglect that. And that requires an investment both on retention and if you aren’t able to retain everybody and you need to recruit, you’re gonna have to be able to show what you’re going to invest in those new employees and give them time to learn. You can’t expect them to perform like experience people have, um, in the past. So it’s, you know, some patients, um, and definitely investment in education and training and orientation, um, and all the rest and again, um, to the extent that your executive is probably also overwhelmed with everything else going on. The board is really pivotal in trying to be able to come up with plans that help invest in their teams.

[00:08:10.44] spk_0:
This goes to legal audit the conversation we had a few months ago. You’d like to see a review of governing documents to.

[00:09:31.74] spk_1:
Yeah, I I always think that that’s a great thing to check out in the new year. Just even if you have somebody, you know, a higher up kind of a board member or where your executive or senior manager take a look At your articles and bylaws, even spending 30 minutes on it and saying is our mission really reflected in these documents or have we evolved into something else? And these documents are like stale and old and outdated now in that case those documents still rule. So if you have the I. R. S. Or a state regulator coming in audit you, if you’re not performing within that mission statement in your articles and bylaws, you could be acting completely out of compliance and worst case scenario, you can really threaten the organization through penalties, etcetera. So that’s something to take a look at. Also just take a look at a lot of organizations. I find out their their boards, they’re like, oh, you know, we forgot to elect them. You know, we, we, you know, we’ve had terms, you know of two years but they’ve been on for like 10 years and we’re happy with them. So we just don’t do elections that can be really, really harmful as well for multiple reasons. But you know, sit back, see what you’re doing and what you’re not doing consistent with your articles and bylaws. And if you need to change things determine that you have to change. And if you need the help of a lawyer, try to find somebody that can help you with that. And there are some good resources on the web as well.

[00:09:48.64] spk_0:
What’s, what’s one of the good resources?

[00:10:15.04] spk_1:
A little bit of a self plug because I’m a board member, but board source has excellent resources on board of directors, governance things of that nature. Stanford University also has excellent resources in terms of sort of template documents that are just a guide for nonprofits. It’s not one size fits all, but it just gives you a general idea about how some things operate. Um, so those are just too good resources to look at.

[00:10:18.35] spk_0:
And, and again, we, we talked about this extensively in the show called your one

[00:10:24.34] spk_1:
hour legal audit.

[00:10:30.14] spk_0:
You have some last one. You have some financial performance advice for the new year.

[00:13:04.74] spk_1:
Yeah. Well I think probably, um, most people take a look at their financials throughout the year on the board level and on the executive level. Um, but the new year, you’ve actually sort of completed your financials and they might not be, um, in final form yet, but you might have what some people call it pro form, a set of financials, um, sort of close to final, where you get to assess what you’ve done in the year, you know, for, for most organizations, this goes without saying, but you want to make sure that you’re performing in a way that you’re not becoming insolvent. So you want to make sure what your balance sheet looks like and whether you have net assets, um, if you don’t have net assets, that means that you are either insolvent or, you know, in the zone of insolvency, you have to think about how you’re going to address that very serious issue. And I would say you don’t have internal expertise on dealing with it, get outside help right away if that’s the case. But your, your statement of revenues and expenses as well, are you sort of operating what people call in the black so that there is, you know, some net income in there or are you operating in the red where you’re very concerned because you’re losing money, timing is always important. So it’s misleading to look at one year in isolation because sometimes grants are given in one year, but they’re actually uh received in another year. So the timing issue can pose different challenges about reading financials. So you want to be able to read it sort of collectively through a multi year period just to know where you stand. And again, if board members aren’t able to help an executive and the executive feels like they need some help with understanding financials, to reading financials invest in everybody’s training in this area and there are a lot of people, even pro bono, that, that are offering this training pro bono and a lot of resources on the web. So make sure you understand your financials and what they’re indicating. You don’t need to know every single financial ratio that you know, business people use, but just generally no. Are you healthy financially or are you trending bad? And if you have several years where you’re in the red, where you, where you’re not making money, it looks like you’re bleeding money, then that might be indicative of some change that’s necessary in order to make your organization sustainable on an ongoing basis. So again, you don’t want to hit crisis mode financially. So this is a good chance, take a look at your financials, not just last year, but over a multiyear period and see where you are, get help if you need it.

[00:15:08.54] spk_0:
We have a show that I replayed, oh, I think within the past six months, uh, the guest was Andy Robinson. So you could go to tony-martignetti dot com and just search his name Andy Robinson, but it was something like teaching your board basic financials and he wrote a book, I’m pretty sure it was published by charity channel, uh, with, with a title similar to that. So if you, and the show is a few years old, but reading financial statements and and balance sheets hasn’t changed much in probably 100 years. Um, so it’s just all in and out now now, it’s all in Excel. But uh, so if you’d like some help with that, there is a, there is a show where Andy Robinson was the guest talking about, you’re improving your boards, financial literacy. It’s time for a break. Turn to communications, your 2022 communications plan. Does it have lots of projects? Lots of writing projects? You can get the biggest projects off your plate and outsource them. Free up staff time to devote to the work that it’s not feasible to have others doing for you. Like the annual report, just because it’s been done in house in the past, doesn’t mean it has to be done in house this year. What about research reports, White papers, your other heavy lift pieces. Do you need help with writing projects in 2022, Turn to communications, your story is their mission turn hyphen two dot c o. Now, back to legal outlook for 2022 with Gene Takagi. Okay, so let’s talk about some trends then, jean, you have a, you have a case we haven’t talked about, we haven’t talked about an actual case for a while. Americans for prosperity.

[00:19:16.54] spk_1:
Yeah. So um that was a huge U. S. Supreme Court case at least huge for the nonprofit sector. Um, but with deeper implications for if I if I’m not over hyping it for democracy itself. So um so americans for prosperity, Foundation versus Banta, who was the California Attorney general basically it was about the schedule be disclosure of donors who donated more than $5000. So for nonprofits who know how to prepare their form 19 nineties, you’ll know that on schedule B of your form 1990. Eur actually disclosing to the I. R. S. It’s not public information. Um But it’s to the I. R. S. The name and address of your donors who donated more than $5000. Now that hasn’t changed, you still have to disclose it to the I. R. S. But certain states, including California where volunteers from as the attorney general um New york I believe New Jersey I believe Hawaii also included Um all asked for a copy of the 990 including an unredacted schedule B to be given to the state regulator because they also want to look at that information for state law compliance purposes. A lot of them are concerned about donors who give money but get something back in return that’s not being disclosed. So if they ever have to have an investigation of that, that information turns out to be very helpful to the state to be able to say ah they were giving money but they also took in this huge benefit, this huge contract for example, which you know, reap them millions of dollars. Um So there was a legal case um that went up through the courts um finally hit the U. S. Supreme Court and the A. G. Lost here, The California G. Um So the court decided and we know the court’s composition is fairly conservative right now. The court decided that uh the states don’t have this right. Um It was based on the fact finding of the lower courts which is a little bit unfortunate because if the higher court could have considered more facts, then it might have been decided a different way but based on kind of how how our legal system works and and and how the Supreme Court works and the composition of the Supreme Court. They held that, hey this is not disclosed able to the states essentially that’s the impact of it. The broader impact on why I said democracy might be uh issue here is because well what about sort of campaign finance disclosures? And what about the I. R. S. Should they be entitled to that information as well? So it’s really helpful in compliance. But the counter argument and why some organizations charities, we’re also um not in favor of the disclosures is because of the protection of the donor. And the old case cited um in this part of the argument was an N double A cp case that said, well, if we disclose our donors, the KKK had threatened to kill all of them. Um And you can see why privacy was important in that issue and this issue, it was nothing like this. I think it’s a Koch brothers, um, kind of funded charity. They wanted really to keep their identity, um, more hidden because they have desires to influence politics in many ways. And if it always gets associated with them, then the impact lessons. So if they can look like they’re ground swells of movements that are funding these things rather than individual donors, um, it looks better for for what they’re trying to do. So that’s, you know, that’s what’s at stake here is not only are the state’s not allowed to get this information that would really help them in state law enforcement of whether there’s diversion of charitable assets that benefit

[00:19:29.74] spk_0:
donors. But

[00:19:30.15] spk_1:
in the broader sense, are we going to allow more dark money to enter into our political systems without knowing that there are donors, heavy donors that back these, you know, politicians or political parties or political movements. So that’s the scary part about this decision.

[00:19:57.94] spk_0:
What’s the, I think infamous Supreme Court case that that allowed the allowed the dark money into, uh, into politics. United

[00:20:02.73] spk_1:
Citizens. United

[00:20:27.54] spk_0:
United. Yeah. Um, All right. All right. And so I just want to repeat this. So this case that Gene was just talking about is americans for prosperity Foundation V. Banta B. O. N. T. A. What about crowdfunding you, you point out that there’s a new crowdfunding law. Hope is this a little more optimistic? I hope?

[00:21:22.54] spk_1:
Uh, well, depending upon how you look at it. And I think in one sense it’s inevitable. Um, a lot of our laws that are developed regarding fundraising, um, don’t even, and never anticipated the internet, right, johnny. So, uh, you know, now crowdfunding platform is, you know, not just the internet, the use of the internet, but it’s a lot of different for profit companies getting involved, um, to enable charities and organizations and people who are not charities to raise funds that look like they could be for charitable purposes, Right? So you want to help victims of a fire, but you want to help them directly, because some individuals said, I want to start a Go fund Me campaign, right? And say, well, you know, chip in 50 bucks and let’s try to get these people some help doesn’t, that doesn’t go through a charity. Often it just goes to this person, right, who promises to give these other people money

[00:21:35.90] spk_0:
and go funding the person’s goodwill. Honestly, yeah,

[00:21:58.14] spk_1:
Go fund Me is, you know, reacted to this and they’re probably the biggest crowdfunding platforms. So they’ve reacted to this in terms of having their own internal policies to help prevent a check. But overall, there’s, you know, hundreds, if not thousands of crowdfunding platforms out there that do this to make a profit. Um, and they may not have those types of controls or checks to not to just, you know, prevent somebody from saying, let’s raise money to help fire victims and then just keeping it. Um, so,

[00:22:11.97] spk_0:
what, what, what is the import of the law for, for us?

[00:23:21.34] spk_1:
So I think the import of the law is, if you’re going to get on and decide, hey, we want to do crowdfunding, um, you’ve got to select your platform provider carefully and this law, which is in California, but is likely to spread across different states in various forms, says, well now, if you’re gonna do that, you’ve got to make sure that this crowdfunding platform is registered. Um, and they’re reporting and there are all sorts of rules involved. So if you have a contract with them, it should be subject to these rules that might say things like, well, if they collect money, they have to give the money to the charity within a certain time period. Right? So they couldn’t say, well, it takes this administration, so maybe a couple of years before you get that, you know, nobody’s gonna be happy with that, but without rules, why not? Um, so these are, this is why it’s important for charities to have rules. The actual details of the rules. So I can see why some people have some, some issue with them. And we haven’t had all of the regulations yet, they’re still in discussion. So this is very, Still very trending, but the crowdfunding law, the law, the general law that’s in place now will become effective in California in 2023, and the regulations are being developed right now,

[00:23:58.04] spk_0:
let’s turn to remote work, which is obviously so much more common now. Hybrid work, you know, return to work dates are being pushed off and off. Um What what are what are what are what trends are you seeing? What should be on, will you be on the lookout for with respect to uh remote work and employment law issues?

[00:25:10.84] spk_1:
Yeah, it’s, you know, this is a really tricky area. Um you know, for sure, Covid where people were suddenly not permitted to to go indoors in some cases for months. Um and who knows if, you know, we’re going to return to some of those scenarios with the omicron variant out there, We’re hoping that it’s less um severe in terms of its impact, even if it might be a more transmissible, but if we if we keep worrying about this and saying, you know, our workers aren’t comfortable coming to work, even if the law allows them to come to work. Um Maybe we’re going to let people work remotely, and many of us have gone full remote, some of us have gone back to partial returns, some have gone back to full returns and then gone back, you know out the other way and said, okay, you know, it’s at the workers discretion whether they want to come in or not. So what makes us a little bit tricky. Um is that you don’t control the work environment as the employer, if they’re working at home, right? Um but that becomes the work environment, if they’re doing work from home, that’s their work environment, and, you know, the employer is responsible for the work environment if they should get hurt, for example,

[00:25:22.94] spk_0:
um

[00:26:56.24] spk_1:
So it becomes a little bit tricky about, well, how do you, how do you handle that for workers comp reasons, for safety reasons, for OSHA reasons? Um and I think there’s an understanding by regulators that, you know, this is out of control of most small businesses, small charities and, you know, to to that extent, we’re not really gonna look to enforce things on that level, but there are other things that, that are also concerning, because not everybody goes when, when they decide to work remote, we work in the same city or in the same state, right. A lot of us um have decided to, you know, maybe move back with family, which might be in another state. In some cases it could be another country, or some of us have decided to travel and spend a little bit of time, you know, in different places. Um So how does allow treat that? And basically, you know, the old rules, which are the rules, many of us are stuck with. Um the old rules are, well, you have to comply with the laws where the worker is doing the work, so if you have a worker in new york who’s now working remotely and came out to florida, well, then all the employment rules regarding worker safety and wage and hour laws and salary, overtime, sick pay benefits, all the florida laws apply to that worker now. Um, and so now it’s like, well, you’ve got to work in florida, you’ve got to think about, are you qualified to do business in

[00:27:00.21] spk_0:
florida,

[00:27:36.94] spk_1:
charity registration in florida? Um, and you may have had no connection to florida before, but all of a sudden you have a worker working there. Um, so a few states, um, and they’re not very many, but a few states that said, well, you know, during covid, we’ve got these temporary rules where we’re relaxed, where you don’t have to do that. And there’s also state tax issues, right? State payroll taxes, and, and other times, all of those things, some states said, you don’t have to worry about it. A lot of organizations are simply not complying with, But,

[00:27:37.49] spk_0:
but you said it’s only a handful of states that said, we’re we’re we’re not enforcing

[00:27:42.14] spk_1:
right. Exactly.

[00:27:43.33] spk_0:
The majority of

[00:29:01.34] spk_1:
states are, Yeah, well, I shouldn’t say they’re enforcing, but they haven’t the old laws or the existing laws still apply. There are no transition laws, so you’re out of compliance. And if they do enforce, which might not be like a, you know, a regulator coming out to you and saying you haven’t done this, it may be your employee is unhappy with something you’ve done, who’s working there and said, hey florida law applies and you haven’t been complying with the florida sort of benefits laws that, that apply. And maybe I could give you more specific example because san Francisco, if you came out to California, your remote employee came out to California, san Francisco has mandatory six hours and not a lot, a lot of states don’t have sick our pay. Um, but all of a sudden if you’re not paying them and they get wind of that, hey, you were supposed to pay me for this and you haven’t been, it’s the employee who could launch the complaint. Um, so it’s just to be careful of these things and, and just as your strategy for charity registration, tony when you’re sort of fundraising all over the country to, to, you’re not going to be able to maybe do all 50 states at once, but just to make sure you’ve got a plan to attack this kind of the same thing here. Um, check out where your employees are, you should know exactly where they are and check each state in terms of how strictly, maybe in terms of enforcing this and start to slowly comply

[00:30:12.74] spk_0:
the implications of state law. Yeah. What about the technology remote work? I don’t know if that’s all been figured out yet and maybe there were, maybe there were stopgap measures during the, during the, the darkest part of the pandemic, but but going forward, you know, tech technology has to be, has to be upgraded. You know, are we gonna, we’re gonna continue providing work phones? Are we going to provide work laptops? What about paying for internet access over the long term? I mean, you know, the internet access can be costly. And if if work is taking up a lot of the bandwidth, isn’t it appropriate for an employer to be paying a portion? And then how do then how does the, how does the, what’s the mechanism for the employee verifying how much they pay and you know, and then what percentage are we gonna cover of that, all the all the technology issues around, around remote work.

[00:30:58.44] spk_1:
Yeah, def definitely. And and as an as an employer, I would say, beyond sort of any legal compliance issues, um, you’ve got a, I think an ethical issue to make sure you’re providing your employees with the tools to do their job. And if you’re allowing remote work, you should make sure that they have the tools. So if they need a computer to be able to access it, so they’re not, they’re not using their personal computer. Um then you should make sure that happens same thing with the telephone. And if, you know, if those are going to be dedicated to work, um it should be explicitly written out that way. But if you force them to use their personal things, there are some states that actually do have laws that say you must reimburse your your employees if they’re using the tools that they need um for for remote work, but just ethically. Yeah.

[00:31:18.74] spk_0:
But then that’s then that raises security issues too. Absolutely. They have any kind of HIPPA protected information on their personal laptop. That’s gonna be a big problem. That that’s I think that’s probably a mistake if you’re dealing with that kind of data. But um

[00:32:01.74] spk_1:
and don’t we probably all have that type of stuff on our personal computers, right? You know, sort of HIPPA protected? We may have had emails like that are saved onto our computers. Um Right. So if if the computer is also being used for work and there’s a work issue that causes that data to be taken or corrupted, like, you know, what’s the employer’s responsibility if they hadn’t provided an alternative, it’s a great point

[00:32:50.94] spk_0:
and and it’s not only hip hop data, but other other personalized data that that maybe on now the personals, the employee’s personal computer, desktop or laptop or phone, you know, how is that? How is that private private data protected? Do they have malware prevention on their on their personal devices so that so that company emails that they’re that they’re using on their personal device aren’t potentially compromised. I mean, the use of the personal equipment raises a lot of technology and and Legal privacy and ethical issues to your right. I mean, if the person is eight or 10 hours a day, they’re using their personal laptop, shouldn’t there be some compensation for that?

[00:34:46.94] spk_1:
Yeah. And I think minimally because no matter you know how much we encourage people to have sort of work dedicated computers provided by the workplace, people are going to use their personal phones. I mean we can go back to the politicians who have all been using their personal funds. So we know it happens regardless of what the best practices. But what can the employer do, they can pay for all of that data protection stuff that that computer should have. Right, tony because now it has much more sensitive information on there and the employer is partly responsible for some of the other information that could be on there and hack. So yeah, employers should help. And that kind of leads us to the whole data security issue as well that everybody’s got to be paying attention to now is really um nonprofits have important data in their system. Some of it is, you know, hipaa protected some of it is other privacy information. You may have employment reviews on there that you don’t want going out into the real world or client, you know, feedback which might be positive. Some of it might be negative sensitive communications, all sorts of stuff that you might find on a work computer and if it gets hacked and if that data gets stolen or if somebody holds the system which might run your programs or aspects of your programs if they cause your system to crash and say that they will only sort of fix it because they’ve hacked and caused the crash. If you pay a ransom, you’ve got all sorts of problems. Uh and maybe some of that may have been mitigated with some basic steps like you mean you’re not going to be, well even the U. S. Government can’t prevent all hackers. I think we we know that, but you can take reasonable steps based on your budget, whatever that might be to to control some of this. So it really is important to have some safeguards.

[00:34:55.74] spk_0:
Another potential category of data is the G. D. P. R. Data. If if if your nonprofit is implicated at all in in that european common law law then or the yeah then then you’ve got those concerns as well.

[00:35:08.94] spk_1:
Yeah, absolutely. So if you have european donors or you’re doing business with any european entities and you have data from those entities or persons be careful and again, remote working can trigger some of that. So if if they decided to, you know their home or or they want to travel to europe and do their work from there.

[00:35:28.74] spk_0:
Um,

[00:35:29.74] spk_1:
all sorts of implications.

[00:37:44.03] spk_0:
Yeah. Absolutely right. People very good point where where people are sitting and where they’re planted when they’re working, It’s time for Tony Take two We’ve got 50% off the tuition for planned giving accelerator. That’s because just last week A donor stepped up someone who believes very deeply in planned giving accelerator and he is offering to pay 50% of the tuition For the 1st 10 nonprofits that take him up on his offer. A couple have already done it as of the time I’m recording, but there are several spots left. So if you’ve been toying with the idea of planned giving accelerator, it’s never going to be cheaper than 50% off. What the way this will work is. You’ll pay the tuition in full, which is $1195 for the six month course. This donor will then make a gift to you of half of that. So you’ll have a new donor, he’ll pay half your tuition. So it ends up being 50% off the full tuition cost. I know the donor, it’s someone I trust you have my word. Your final cost will be half of the full tuition if you’d like to jump on this and be one of the members of what is now our february class. I want to give people enough time for this because it, it just came in last week. So I’m extending, we’re, we’re not gonna start the class until february if you’d like to be part of that february class At 50% off email and we’ll, we’ll talk about planned giving accelerator and whether it can help you launch your planned giving program. Mhm. tony at tony-martignetti dot com. That’s me. That is Tony’s take two, We’ve got boo koo but loads more time for legal outlook for 2022

[00:38:01.22] spk_1:
one and one of the tools to think about and I’m a little bit guilty of this as well um is be careful of public wifi um because that often is an entryway for a

[00:38:03.83] spk_0:
hacker. Yeah, that’s totally unsecured airports, airplanes,

[00:38:09.89] spk_1:
coffee shops,

[00:38:13.42] spk_0:
coffee shops, Starbucks, wherever those are, all unsecured networks.

[00:38:29.32] spk_1:
Right? Meaning that there is the potential for somebody in there who has some malicious intent if they want to be able to hack into to your computer through that public wifi. Unsecured wifi. And there are different systems um but maybe one of the simplest for for those of us who have smartphones, which I think is most of us is you could actually create a sort of a private wifi just

[00:38:52.92] spk_0:
for your smartphone, right? Hotspot? Hotspot and don’t use the unsecured wifi to connect to, you know, use the uh the four G or five G or the five GHZ et cetera.

[00:38:56.17] spk_1:
Right? And that’s something an employer could pay to make sure that the employee has significant data and data plan that can incorporate all the additional data that they may need in their plan because of the work. So again, that would be reasonable and and ethical for the nonprofit employer to pay for their employees to have a higher data plan. Um, if they’re going to to use that and insist as a policy that they do not use public wifi. If they’re using a work computer or a computer that contains work and sensitive information,

[00:39:36.52] spk_0:
all you need is to transmit an email on, on an unsecured wifi that that has a donors credit card number, maybe

[00:39:38.77] spk_1:
native

[00:39:58.12] spk_0:
birth address, name any, any two of those things together, uh, hacked could be very detrimental to that donor. And you know, whether it ever gets traced back to you is is uncertain, but you’ve, you’ve put your donors privacy at risk in a simple email that has any two of those pieces of information.

[00:40:04.31] spk_1:
And it appears to be a myth, um, when people have relied on, they’re not going to go after us because we’re nonprofits, people don’t go

[00:40:12.29] spk_0:
after. Oh, that’s bullshit. Oh, that’s ridiculous.

[00:40:14.57] spk_1:
Right?

[00:40:22.61] spk_0:
I’m working with a client now that, that is a, is in new york city that’s, that’s, um, victim of, of a malware, uh, ransomware, so brought me a ransomware attack.

[00:40:27.61] spk_1:
Yeah.

[00:40:40.41] spk_0:
And they’re keeping it quiet so I’m not permitted to say who it is. But um, yeah, they’ve, they’ve been, they’ve been hindered for weeks and weeks with data accessibility issues.

[00:40:42.71] spk_1:
Yeah. And it’s much more common than we think because organizations do want to keep it quiet because if there is a vulnerability, they don’t want to come and say other hackers come come and attack us, we’re vulnerable. So it may be much more pervasive than we think

[00:40:57.61] spk_0:
and that myth also breaks down along ideological

[00:41:00.04] spk_1:
lines.

[00:41:21.61] spk_0:
Some some person on the left may may attack an organization on the right. Some person on the right may attack an organization on the left just because of where the organization stands with respect to the person’s political and ideological beliefs that that that’s enough. It doesn’t matter that you’re a nonprofit. It’s it’s your ideology and your mission. It has nothing to do with your tax exempt status as to why somebody would or wouldn’t go after you.

[00:41:28.41] spk_1:
Yeah and um in these times that those ideological differences have been very um pronounced and. Yeah.

[00:41:41.11] spk_0:
Alright where else should we go? Gene with trends, trends for the new year. Come on.

[00:44:24.69] spk_1:
Um Let’s talk a little bit since we’re talking about technology and data security. Let’s talk a little bit about crypto currency because I find that pretty fascinating. Um There was an organization that came together and bid $40 million on a copy of the U. S. Constitution just a few weeks ago. Um That money the $40 million plus more I think about 47 or $48 million was raised for that purpose in less than two weeks. Um So um Cryptocurrency donors um often have made a ton of money because of the appreciation of cryptocurrencies like. Bitcoin for for those who aren’t super familiar with it. Um And if you donate Cryptocurrency, it’s like donating a non cash asset, meaning that if You bought crypto currency for $1,000 10 years ago and it’s worth now several million dollars, which if you bought the red Cryptocurrency, that might be the case if you sold it, uh you would have a lot of taxes to pay on that appreciation right? The several million dollars of appreciated income that would be subject to capital gains tax. Um So if you sold it and donated some of the proceeds, that would not be a very tax efficient way to donate. When if you donated the Cryptocurrency itself, what you do is you get to take a fair market value deduction of the several million dollars. So you gave several million. So potentially you could deduct that is a charitable contribution and pay no capital gains tax because he never sold it. Um So very tax efficient way of giving um And Cryptocurrency people, wealthy millionaires and others who decided that they wanted see some positive impact um from giving these gifts are are making gifts of Cryptocurrency now and that’s that’s partly why I am so many gathered together to say hey we’d like to fund a charity to buy a copy of the U. S. Constitution so that we can ensure that this constitution is always for the public’s benefit and on public viewership and not sitting in somebody’s house, you know for for their own prestige. Um But that really opens it up, cherish. Think about there’s a lot of these people who made quite a bit of money on Cryptocurrency and a lot of younger people are investing barely heavily in Cryptocurrency now. So it’s something to not sort of blow away if we’re um kind of our age or older, tony to say, Cryptocurrency, what is that? It’s it’s something to really embrace now because it’s it’s not just this exotic tool now, it’s part of regular investment portfolios.

[00:45:56.79] spk_0:
Absolutely, it’s it’s it’s coming and and jean this dovetails perfectly with Our November 15 show of 2021 Bitcoin in the future of fundraising with my guests who are an Connolly and Jason shim who wrote a book Bitcoin in the future of fundraising. So, um it’s do you it’s just more, more sage advice that crypto donations are coming. It’s not a matter of if it’s just when are you gonna get on board now or you’re gonna wait two more years and potentially be behind the curve. Um and as an and Jason pointed out today, there are so few organizations accepting crypto that a lot of people are just searching for. Where can I donate? Cryptocurrency and probably largely, Gene for the reasons you’re describing there, They’re looking for a direct crypto donation to help them with substantial capital gains. Are there specific legal implications of crypto donations that that we need to be aware of or or is it just, you know, you just want folks to know that this trend is, it’s in the middle, it’s happening right now.

[00:48:15.97] spk_1:
So I think, you know, one of the reasons why charities are afraid to take Kryptos because they don’t know what laws apply when they receive the crypto. They’re like, what do we do with this? Um, and there are ways to easily cash that out and turn it into us cash. And in fact, most charities that accept crypto and they’re not a lot, you’re right, tony but most carriers that accept them liquidate them immediately turned them into cash and deposited into fiat currency, like regular paper currency, um, in their bank accounts. Um, So they’re not holding onto the crypto very long at all. One of the reasons why that’s, that can be very important is because there are prudent investor rules for charities that don’t apply to for profits that basically say if you’ve got investment assets, charities, this is not just endowments, but just any sort of investment assets for reserves or for a capital fund or anything you can’t invest. It speculatively, you couldn’t just throw it all in like Apple stock, um that would be too speculative. You have to look at it, uh, through what financial professionals, investment professionals called portfolio theory, are you sufficiently um, have an investment portfolio diversified across several different asset classes? So if one bombs, you haven’t tanked all of your money. Um, and the board of directors have a fiduciary duty to live up to the prudent investment laws that also sort of follow this portfolio theory of how how have you actually divest? Sorry? Um diversify Yeah. Um your your funds across different investment classes to protect yourself and there are different considerations that go along with that. Um But that is one reason why you don’t want to get stuck with all of your investments being in crypto because crypto maybe one of the most volatile type of investments where it can double in a matter of days and it could tank and disappear in a matter of days as well. So depending upon what type of Cryptocurrency you have and there are hundreds if not thousands of crypto types of Cryptocurrency um that have evolved in a lot of people and organizations that are making new coins all the time. So new new forms of Cryptocurrency arising and while we talked about crypto as being a part of more investment portfolios as a normal part of of investments. Now it’s not every Cryptocurrency that would be in that it’s certainly one

[00:48:47.07] spk_0:
1000 right? Some of these thousands trade for thousands of pennies, Thousands Yeah thousands of pennies even you know .0001 three zeros and a one is you know is the value of the currency. Um So. Alright that’s perfect as I said, perfect dovetail to that to that uh that november show because you’re you’re raising the prudent investor rule and and uh portfolio theory.

[00:50:07.66] spk_1:
One more thing on this, tony the forms the I. R. S. Forms for when you get Non cash contributions of more than $500. And how quickly you sell them. Um Also applies to form 82 83 is what the donor needs to sign when they give a non cash contribution of over $500 of over $500. And if it’s over $5000 which many crypto gifts are, they have to get a qualified appraisal for this. So that’s really important. And the Dhoni which is the charity has to sign that form for the donor. And then if the donor the Dhoni, I’m sorry the charity sells it within three years, they have to sign a form 80 to 82. Yeah so that’s again it’s not terribly hard. It sounds like a lot of just legalese I’m blabbing out but it’s not too hard but just take a quick look at those. If you decide that you want to start getting Cryptocurrency and at worst you might ask your donor to find a donor advised fund that takes crypto turns it into cash and then disperses it to the charity. So there are donor advised funds that do that

[00:50:15.76] spk_0:
interesting. Okay so so a Cryptocurrency donation is a non cash donation

[00:50:19.90] spk_1:
correct?

[00:50:58.76] spk_0:
Okay and for non cash donations of $500 or more, That’s where your your donor has the implication of i. r. s. Form 82 83. And you as the charity if you sell it within three years which your advice is that they do because it’s of its volatility Then you’ve got the implication of i. r. s. Form 80 – 82. I always thought those were backwards. The donors should have 80 to 82 because that comes first. Then comes 82 83 from the don’t to the Dhoni first the donor has it. Then the charity should be 80 to 82 82 83. But it’s not It’s 82 83 for your donor and 80 – 82 for you.

[00:51:06.16] spk_1:
That sounds like larry david logic. But that’s how I think as well.

[00:51:10.58] spk_0:
Yeah. I’ve been accused of being larry David in lots of ways. Including my my hair when it’s long like it is

[00:51:16.23] spk_1:
now. I’ve

[00:51:33.46] spk_0:
been accused of looking like Larry David. But we’re not complaining, we’re helping. That’s all right. Um Alright let’s leave us with something else. Another trend for the new year that you want us to be thinking about gene. Um

[00:51:36.96] spk_1:
Let me talk a little bit about diversity equity and inclusion. Since we’ve we’ve talked about that in the

[00:51:42.21] spk_0:
past. You could search jean and I have talked about D. I a bunch of times. But

[00:53:46.05] spk_1:
yeah please. You know I think in combination when we talk about the great migration and how the pandemic might be affecting different populations in different ways that we start to think again about kind of? Well if our charity is doing some some mission and we might not think of that mission as being really reflective of of specific races or or anything like that. Um But could D. E. I. B. Important anyway. And I think that’s where we get to think about. Well if we had more perspectives in our organization, if if we’re lacking some of those perspectives now, for example not having a lot of latin thinks Hispanics or blacks or asian americans on the board or in the leadership group, maybe we’re not really thinking about how our services that we’re delivering are affecting different populations differently. Maybe we’re just sort of providing services but we’re focused on urban centers or urban centers where if we’re center based, our center based is in neighborhoods that are much more accessible to uh white populations versus other populations. So getting different perspectives, even if we think of ourselves as being race neutral, which is kind of a charged term. But I’ll just use it for for these purposes. If we think some of us think of ourselves as race neutral and therefore we don’t have to get involved in the D. E. I work. We want to say, well don’t we care about serving our population in a way that’s kind of fair and not just favoring one segment over other segments or just totally neglecting certain segments of the population because they don’t have the same type of access. Have we ever thought about those things and having diversity can help us think about those things. Um, but it has to be done obviously in an inclusive way, which we’ve talked about and I know we just have a few minutes here, but it’s

[00:54:03.34] spk_0:
sort of it’s touching on, you know, not knowing what you don’t know without without having the perspective of diverse populations on your board, in your leadership, then you don’t know how you’re not serving other non white populations. Yeah. And even when we were perceived by other by by non white populations.

[00:55:32.64] spk_1:
Yeah, exactly. And even when we say, well when we look at a group of people and we say diversity, you know, that has one meaning. But sometimes when we just look in our inside our own heads, uh, and when people go unconscious bias, for example, try to think about what that is. It’s like, well if we don’t have the benefit of having different perspectives are being exposed to that all of our lives and none of us have all of the perspectives in our lives. So we were all going to be guilty of some sort of unconscious bias because we just don’t know any better. We we haven’t had other information that would have help develop a sensitivity or understanding or just knowledge of some of the disparities that are out there. So, and and how our organization can be either helping those disparities or hindering them. So just getting a sense of where we’d like to go. I think that can improve employee retention. It can lead us to new areas of employee recruitment and it can make us more relevant as organizations in the future, where if we’re not addressing some of these things, we could find ourselves becoming irrelevant less attractive to future donors, especially younger donors who this is very important to. Um, and so that’s my, my closing thought. Mhm.

[00:55:48.24] spk_0:
All good thoughts for uh, for the new year for 2022, Gene Takagi are legal, legal contributor, Managing attorney of Neo. You’ll find him at nonprofit law blog dot com. He’s also at G attack and you’ll find the firm at neo law group dot com. Gene again, thank you very much. Happy New Year.

[00:55:57.39] spk_1:
Happy New Year. tony

[00:56:47.13] spk_0:
next week. I’m working on it very diligently. If you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by Turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. Do you need help with any of those ready projects in 2022? Get them off your plate. A creative producer is claire Meyerhoff. The shows social media is by Susan Chavez Marc Silverman is our web guy and this music is by scott stein. Mm hmm, thank you for that affirmation scotty Be with me next week for nonprofit radio big nonprofit ideas for the other 95%. Go out and be great.

Nonprofit Radio for December 6, 2021: Purpose Driven Marketing

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Stu Swineford reveals the principles and pillars of purpose driven marketing that will keep your donors engaged and wanting to support your mission. He’s co-author of the ebook, “Mission Uncomfortable.”

 

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Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
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[00:01:45.54] spk_1:
Yeah. Hello and welcome to tony-martignetti non profit radio big nonprofit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d be stricken with scabs if you invested me with the idea that you missed this week’s show purpose driven marketing stew. Swinford reveals the principles and pillars of purpose driven marketing that will keep your donors engaged and wanting to support your mission. He’s co author of the book, Mission uncomfortable On Tony’s take two planned giving accelerator were sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o here is purpose driven marketing. Yeah, it’s my pleasure to welcome for his first time on nonprofit radio stew Swinford. He is a mountain fellow, cinephile and co founder of Relish Studio, a digital marketing firm that creates conversion focused marketing solutions for nonprofits with Aaron Rixon, he’s co author of the book mission uncomfortable how nonprofits can embrace purpose driven marketing to survive and thrive. He and the company are at relish studio and relish studio dot com. Welcome to nonprofit radios

[00:01:46.65] spk_0:
to well thank you so much for having me on today. tony

[00:02:00.34] spk_1:
pleasure pleasure. Uh we got to take care of the most obvious things first before we get to your book and purpose driven marketing. You’re a mountain fella. So I mean you live in the mountains.

[00:02:17.74] spk_0:
I do. We live up here at about 9000 ft up kind of west of Denver Netherland is kind of the closest biggest town. Um, but live in a little cabin that was built in the 40s here in the woods with my wife and our are slew of pets, which hopefully will not interrupt us today.

[00:02:22.78] spk_1:
That’s okay. We’re very family friendly on a

[00:02:25.12] spk_0:
nice family embracing,

[00:02:28.94] spk_1:
not just family friendly family embracing. So 9000 ft. So you’re so you’re one of those people who follows the uh the high altitude directions on baking?

[00:02:38.34] spk_0:
Absolutely, yeah. Okay. And those are actually mostly geared for Denver, which is about 50 400 ft. So we have to make even more adjustments usually when we’re doing things up here.

[00:02:50.44] spk_1:
And do you need special cars or special equipment on your cars to drive at that altitude?

[00:03:11.34] spk_0:
No, not really. Not really. Everything’s electronically controlled at this point, so you don’t, you don’t have to make too many adjustments. I think an older car or older motorcycles for sure you have to reach it um in order to perform well at higher altitudes, but older ones. Okay. Yeah. Are you

[00:03:17.25] spk_1:
skiing there in the mountain?

[00:03:31.84] spk_0:
Well, not currently. Uh we we don’t have, we got a little bit of snow last week, but it’s mostly gone. Um I believe a basin actually opened last week. So they are skiing up a little higher than we are located. Um And El Dora, which is the local ski area is threatening to open here toward the end of the month, but we’ll we’ll see what happens. It’s been a little bit warm.

[00:03:42.24] spk_1:
Okay, this is uh we’re recording in mid october

[00:03:46.52] spk_0:
Yes, yes. Okay. Okay.

[00:03:48.66] spk_1:
Are you a cross country skier?

[00:04:06.64] spk_0:
I do I know a Nordic ski and backcountry ski. I don’t go to the resorts all that much anymore. I used to be a big resort guy and um I used to ski about 80 days a year. Um and I I would say last year I probably got 20 or 25 days a but it was mostly back country skiing.

[00:04:09.84] spk_1:
Okay. And cinephile. Yeah, I have a favorite director genre.

[00:04:30.54] spk_0:
Well I love the Coen Brothers, they’re probably my favorite directors. Um And I used to write for film threat and I was I was a critic for a short period of time. Um And I just love watching movies and uh that’s something that I enjoy.

[00:04:32.24] spk_1:
Yeah, wonderful. You have a favorite Coen Brothers movie? That’s hard. That’s hard. It’s tough. Maybe asking you a question that I couldn’t answer

[00:05:06.74] spk_0:
myself many of their films um have something to be enjoyed. I would say my go to favorite when people ask is Miller’s Crossing, which was one of their earlier films um starring Gabriel Byrne. And uh it’s just a you know, it’s it’s a it’s a fun little movie but you know, I’ve watched the Big Lebowski. I don’t know how many times and um you know they have a great uh collection and selection of movies for people

[00:05:46.94] spk_1:
o Brother where art thou Burn after reading these are some these are something but Miller’s Crossing that with Gabriel Byrne. I’ve I’ve seen that a few times that I think I might have that one in my collection. I’m pretty discerning about which movies actually purchase physical copies of so that I can watch them when I want to, streaming services decide that they want to have them bond for six months. And I think Miller’s Crossing is in there because that that’s uh it’s an early one but he’s uh he’s a he’s a it’s an interesting gangster um gangster profile

[00:05:48.37] spk_0:
I suppose. Yeah, it’s kind of a gangster movie set in the prohibition era. Um It just has great, great dialogue and uh and it’s you know, it’s not for the whole family for sure, but but it’s definitely a good one if people haven’t checked that one out,

[00:06:03.74] spk_1:
Hudsucker proxy

[00:06:04.70] spk_0:
to great name

[00:06:08.24] spk_1:
that often. But paul newman

[00:06:10.64] spk_0:
uh tim Robbins, tim Robbins. Exactly.

[00:06:29.14] spk_1:
Yeah. The circle, it’s a circle for kids. It’s for kids, you know, circle, you know kids so alright, so coen brothers fans, you will get that, you’ll get that reference if not you can watch the Hudsucker proxy and uh and you’ll get it all right. Um So purpose driven marketing, why don’t we just define this thing. What is this first?

[00:08:35.64] spk_0:
Well purpose driven marketing in our minds is here it relishes um is really marketing that has a goal in mind. And then also we really try to work with purpose focused leaders who have something bigger than just making money in mind for their organization. So whether they’re a 1% for the planet partner or a nonprofit or a B corp um, those are the kinds of people that we really like to work with and, and uh, you know, I sort of, I guess I grew into this over the years, uh, At relish. We started in 2008 and in about 2013, my business partner and I started thinking, Wow, you know, we’re, we have this opportunity as entrepreneurs and business owners to, to really create something different than just uh, an organization or a business that that is here to make money. We can actually kind of mold this in, in our own fashion. And so we started looking for ways to create some giving back here at relish and that was when we joined 1% of the Planet Colorado Outdoor business alliance organizations like that, that colorado non profit association that enabled us to, to start to kind of codify or, or formalize are giving back as well as, you know, really meet and um, and be able to serve those people who are doing a lot more in the world than just, you know, funding, uh, the owners next vacation home or yacht or something like that. Um, in terms of, of conversion focus. However, you know, that’s another piece of the purpose component um, is really making sure that people’s marketing is aligned with a goal and that we’re helping them achieve that goal. So it’s, it’s just a thoughtful way of approaching the whole marketing space um where it becomes, you know, something that you’re investing in. Um it’s not just an expense, it’s something that’s actually creating a return on that investment. Mhm.

[00:08:41.24] spk_1:
And you, you focus a lot on building relationships through purpose driven marketing. How, just as an overview, we’re going to get to that, we’re gonna get to your four pillars, but how do you see purpose driven marketing contributing to relationship building?

[00:10:11.74] spk_0:
Well, we look at marketing is really, that’s all marketing is, is building relationships and really, instead of attempting to sell all the time, um, we see marketing that works as as an opportunity to create a relationship, to build a connection as opposed to just trying to sell something. Um You know, usually in in any kind of transactional relationship, um you have to get to know the person trust like them. Um and then move on to kind of being able to try and, and by and then hopefully people move into the kind of this repeat and refer proportion of their, of their life cycle. Um But ultimately, at the end of the day, it’s all about creating this atmosphere where people, um not only know who you are, but but really get to like you and to trust you in order to uh take that next step, which is to try and to buy your services or your, you know, your organization’s um, uh, benefits that they’re bringing, that you’re bringing to the, to the marketplace and to the nonprofit space in particular. Um, and so that’s that’s kind of how we see marketing is is just really creating opportunities to build upon um interactions and create a really strong, solid relationship with people.

[00:10:27.84] spk_1:
And you take time to, hey, make sure people are not thinking of marketing as a pejorative, you know, that it’s that it’s I don’t know that you use the way, I don’t think you use the word sales. E but you know, you uh you’re you’re making sure people are, are looking at marketing the way you and Aaron are, and not the way, you know, an amazon looks at looks at marketing.

[00:10:44.44] spk_0:
Well, it’s interesting even in the amazon space, but the short answer is yes. But even in the amazon space, they’re trying to create opportunities for um for relationship building. So there is there are some

[00:10:56.86] spk_1:
lessons to be learned from

[00:12:06.84] spk_0:
the Yeah. And that’s how we just kind of see marketing. So whether that’s selling a widget where you have to convince somebody that this is a durable, um, you know, tool that will solve whatever problem it is that they’re trying to solve. Um, you’re you’re always trying to build a relationship there. You’re always trying to create an opportunity for somebody to get to, to know that company, um, understand why they’re doing things and uh, I believe that that this transaction is going to result in a positive, um, outcome. And, and whether that’s a long term kind of approach where you are trying to convince a donor to give, you know, thousands and thousands of dollars to your organization or a very short term relationship where you’re just trying to convince somebody to, I don’t know, buy a soda because they’re thirsty. Um, you know, it is all about creating that, uh, ability and opportunity to, um, for, for people to start to know like, and trust you in that in that connect and um, and convert face of the, of the scenario.

[00:12:33.14] spk_1:
Yeah. Know like, and trust Trust is when you can build trust with folks and uh, then, uh, there are so much more likely to open your, open your messages, uh, follow your calls to action, you know, when there’s trust with the brand and the work, that’s uh, that’s a pinnacle in a relationship.

[00:13:00.84] spk_0:
Yeah. And ultimately relationships are built through interactions over some period of time. And so whether those interactions are, you know, commercials that are aired, um, or emails that are sent and uh, questions that are answered. Um, or even, you know, social media outreach and uh, back and forth when you can create when you can create that interaction, when you can create that, that back and forth, that then solidifies and builds and strengthens strengthens that relationship. And so those are the kinds of things that we help our clients and partners facilitate through marketing.

[00:13:21.94] spk_1:
It’s interesting the back and forth, not just the one way, you know, messages going from us to those, we’re trying to build trust with

[00:13:27.91] spk_0:
a little more

[00:13:29.10] spk_1:
about how it’s how it’s two way communication, not not one way.

[00:15:02.54] spk_0:
Yeah, so that’s actually one of the things we see people, one of the bigger mistakes people make in the social media space is that they use social media as kind of a soap box where they get on and they present their, you know, whatever whatever it is of the day, whether it’s a sales pitch or even a an item of value, but they fail to try to build those relationships. Um and you know, social media is at its core a social component which requires back and forth, which requires um you know, companies and their, you know, they’re the people who are working with them to go out and and create opportunities to start those conversations on social media. So instead of simply going to your particular platform and posting something, um you know, really one needs to be out there um interacting and and commenting and posting on other people’s materials as well as posting on on your own materials and answering questions. Um google reviews is actually a great, another great example of a place where people have an opportunity to create a back and forth, whether that’s a positive review or a negative review that someone is left about your organization. Um, you know, making sure that you answer that and even try to create, you know, opportunities for back and forth. So ask open ended questions. Um, you know, comment on how beautiful that photo was on instagram and then ask them a question about what inspired them to take that or what camera settings they used or you know, whatever the whatever the the thing is that inspires those conversations and and gets people going back and forth, that tends to create those opportunities to build a relationship.

[00:17:41.34] spk_1:
It’s time for a break. Turn to communications, content creation, content is king. The medium is the message birds of a feather, flock together. The apple doesn’t fall far from the tree. So well the first two of those apply, we don’t, we don’t need the birds and the apples, but content content if you need content in the coming year, for for what? For digital, for print for an annual report for some other report to the board content. If you need content for your social channels, they can do all this turn to, they’ll help you hone your messaging. And as far as press, get your messages out in the channels that you’ve heard me talk about like Chronicle of philanthropy new york times, Washington post Detroit, free press etcetera cbs market watch. So content. If you need content for whatever purpose, think about turn to you need help get this off your plate there. The pros they write it, they’ll, they’ll get it off your shoulders because your story, is there mission turn hyphen two dot C. O. Now, back to purpose driven marketing. Okay. In that spirit, the reason I was attracted to you reached out to you to be a guest is you posted something interesting on linkedin. So I looked a little further in linkedin and you had a phone number that folks could pick up and say, you know, if you want to chat, reach, reach me here, uh, let me chat with the guy, I’m gonna pick up. Sorry, uh, like five minutes after I had read your post and did a little research, I said, I’m gonna talk to the guy. So you created an opportunity for people to reach you. Uh, uh, you know, and I grabbed it and I thought, first of all, it’s very unusual for someone to put a phone number and it didn’t go to google mail. It was your voicemail or google voice. I should say. It was your it was your it was your voicemail. And uh, you know, you called me back and we chatted. So you’re you’re you’re walking, you’re walking your

[00:17:51.84] spk_0:
walk. Well, I hope so. You’re walking your talk, I guess. I hope so. That’s one of the challenges of, of running uh running a marketing agency as we have the cobbler’s kids challenge a lot of the time where we we can do a really good job for our clients. But we tend to uh neglect our own outreach in our own websites and those types of things. I’m happy that that that that actually worked. Um we’ll do this. So yeah, it was great. I’m curious. Which do you remember which post it was that that you found compelling?

[00:18:24.54] spk_1:
No, it was too long ago. Okay. No, it was over a month ago that we first connected. I don’t know if it was about your book, but was it could have been the release. Had your book just come out recently or No,

[00:18:32.95] spk_0:
the book dropped in uh february last. All right

[00:18:48.74] spk_1:
then. I knew you had when I well, I knew you had written a book when I called you because I left you a message saying I’d like to have you on the show and talk about the book. Um I don’t remember. I don’t know. It’s

[00:18:50.19] spk_0:
okay. I was just curious to know if you if you remember what what thing I said that that made you want to pick up the phone. There was you know,

[00:19:14.64] spk_1:
you you know, I think you might have commented on something that I commented on to. Uh and so obviously I appreciated your comment. I think I think it was that I think it was a comment not a post of yours because you weren’t weren’t connected. So I wouldn’t have seen your. Yeah, I think it was I think you commented on something that I commented on.

[00:19:54.94] spk_0:
So so there’s a really great example of of how that relationship building peace can actually function to create another relationship opportunity. Um where you know, if if I were just using my, you know, linkedin platform to to espouse information and hopefully give some value driven stuff you and I never would have actually or it would have been less likely for us to have connected because uh what it took was me going out to someone else’s post and commenting about giving them some more information or saying nice post or whatever it was that I said um that they gave you got me in front of you. So um that’s a really good example of how one can can leverage that power of social media to to expand their network.

[00:20:07.37] spk_1:
It works so be social

[00:20:15.94] spk_0:
exact conversation. It is socially, it’s all about creating conversations. Yes. Let’s

[00:20:16.73] spk_1:
talk about your four pillars of of purpose driven marketing. Why don’t you just give us an overview and then uh and then let’s go in and I, you know, I got some things I want to talk about for each one but

[00:20:28.29] spk_0:
acquaintance

[00:20:29.42] spk_1:
with them first.

[00:23:23.94] spk_0:
Sure. So the four pillars as we see them in in terms of kind of this this client or customer lifecycle um is really starts with attraction. And that’s how do you get people to come to your properties, whether those are your social properties or your website or your storefront, How do you get out there in the marketplace and uh, and enable people to find you? And then we move to the bond phase, which is really the, the next step of that conversation where you’re not only have you brought people in. So you’ve, you’ve created an opportunity for them to find out about you, but now you’re creating this opportunity for them to actually get into the fold to, um, to kind of be part of your inner network. And um, and the connection phase a lot of times requires um, either a value exchange of some, some sort of information. Um, you know, what we’re really trying to do is help build those relationships and help not only, you know, take these people who have now found you and enable them to uh, to have an ongoing relationship, an ongoing conversation created. Um, so that’s kind of that bond phase and then the next phase is kind of this convert phase. And that would be the sails easiest part of this uh kind of system where essentially this is where we get people to either try or buy from you and in the nonprofit space, this would be, you know, getting someone to either, um, you know, really take advantage of something that you’re offering. So if you think about the nonprofit stakeholders, typically there are donors, there are volunteers, There are actual um, recipients of the of the nonprofits benefits. And then, um, you know, there could be kind of sponsors and and people in that frame as well. So how do we get those people to actually take some sort of an action either make a donation, volunteer, some of their time, etcetera. And then in the final phase, which is kind of this inspire phase, um, that’s where we’re trying to get people to either escalate their engagement. So you take a one time donor and get them to become a, you know, a monthly donor. You get someone who perhaps is a monthly donor or maybe as a one time donor and get them to bring their their business in as a corporate sponsor. Um, you get someone to escalate um, and repeat. And then also evangelize for your organization and get out there and really refer you, uh tell people that they should be a part of this organization as well, um or um, or even just shouting it out on social media about, you know, some great volunteer experience that you had. So those are kind of the main four pillars. And again, kind of heard me talk about them in a different framework earlier where, you know, we’re really trying to get people to um, to know like trust tribe. I repeat and refer those are kind of the seven components of those four pillars. Okay,

[00:23:49.64] spk_1:
so before we dive into each of these, these four, but let’s let folks know how they can get your, your ebook mission uncomfortable.

[00:23:52.67] spk_0:
Sure they can, they can download it online. It’s, I decided to not publish it in a printed format at least this current time trying to save some trees. Um, but it is available at mission uncomfortable book dot com.

[00:24:19.54] spk_1:
Okay. And we’ll make sure we, I say that again at the end. So so attract connect bond, inspire when, when we’re, when we’re doing attraction, we’re attracting folks. You talk a lot you and Aaron talk a lot about personas, you’d like to rely on those, explain the value of how they work, what their value

[00:25:50.84] spk_0:
is. Yeah. So persona is, it can also be called an avatar. It’s essentially an ideal audience. So when you start to think about who you’re trying to attract to your organization. Um one of the first things we recommend doing is really doing some exploration in terms of personas and and really getting an understanding of the motivations for your target audience groups, um, what their demographics might look like. Um, you know, what, what makes them tick and why would they want to come. Uh, and, and uh, you know, connect with and participate with your organization. And so when you think of all, there’s usually more than one persona. Um, you know, a volunteer might be a completely different person than a donor for example. Um and and then a recipient of your of your benefits, would you know, potentially be even even different persona. Um So build what you can do is build out as many of these as you think you need to in order to get a feel for who it is that you’re kind of trying to reach a lot of times when we build out personas for our clients and partners, we really create a visual um you know, person that people can wrap their arms around. We name them, we find a stock photo that’s representative of representative of that person. You

[00:25:59.33] spk_1:
go to photos even I’ve heard of naming, giving, giving them names, but you go to photos.

[00:27:58.94] spk_0:
Yeah. Picture somebody. Okay. Yeah. Trying to create as much of uh of something that you can wrap your arms around when you’re talking about this audience group. Um and you know, I would say don’t go overboard, don’t try to overthink it to start because you know, you can get kind of in the weeds with persona development where All of a sudden you have 15 different personas that you’re trying to to reach and it just becomes confusing. So one of the things that we would recommend is just starting simple and just think about, who you know, if you were thinking of an ideal volunteer, just one of them and we know that there are many who would that person be um you know, would they be uh woman between the ages of 35 42 who has um, had a career and now has, you know, maybe has a little bit more free time in that career or perhaps even works for a company that offers uh, you know, matching for volunteer opportunities. Um, does she have Children? Is she married? Does, what does she, what does she look like? Who is this person? And you know, maybe her name is Jill and you can just really start to talk about and think about who Jill is when you are planning your marketing outreach. So does she play and find information and spend a lot of time on facebook or is she more on instagram? Is she out? Um, you know, in certain places in the local community where you can can reach her farmers markets for example, or um, you know, or perhaps other types of, of events where where would you need to go to run into and connect with uh, with Jill and get her to understand who you are and a tractor to your organization. And so it really that persona development really helps you map out your marketing strategy so that you’re not spending a bunch of time trying to attract, you know, boomers by posting on Tiktok.

[00:28:30.34] spk_1:
And when you’ve so identified the the folks that you want to connect with, that, that’s what the purpose of the personas is your identifying different different categories of people you’re trying to to connect with and you, you want to focus on delivering some content for them to connect with. And you have lots of examples of blogs and social networks and podcasts and white papers, etcetera. Talk about, you know, matching the content I guess with with with for your personas.

[00:29:48.04] spk_0:
Yeah. So when we talk about content, we really start with trying to create value exchange here. So this is actually the first transactional piece of the transactional relationship that you’re that you’re attempting to build. Um, the end goal may be to get uh, you know, a donation or get somebody to exchange their time to volunteer with you, which is something of value. But at the onset, um, it’s really about getting into this kind of try um, trust and try phase um, there’s a little bit of the like phase in there as well, but at this point they know who you are now. You’re really trying to get them to like trust and try your organization. So in this phase of the relationship, um, you know, coming up with things that might be beneficial to this person. So for example, um, Leave No Trace is a, is a nonprofit organization that is trying to get people to have a better understanding of how they can interact with our open spaces and natural places more effectively. One of the things that I’ve seen from them in the past are are these great cards that have the leave no trace principles. And and so they’re right there handy. You can have them attached to your pack or in your pocket um that that really give people

[00:30:16.38] spk_1:
presumably you don’t you don’t leave these cards behind at your

[00:30:18.88] spk_0:
campsite. Yes, exactly. These come with you uh the

[00:30:21.61] spk_1:
letter with the card.

[00:31:32.24] spk_0:
Yeah, Yeah, but but a, you know, a convert phase, you know, kind of opportunity here might be um either an online version of that card. So people could give, you know, give them their email in order to get this card, get access to this information or even uh, you know, provide your address and they might send you on. I don’t know exactly what leave no trace is doing with these these types of informational items. But that might be uh, you know, a tactic that they could use to get people to feel like there had been a value exchange and just to continue building that relationship and and essentially convert them from a stranger to. Now there’s somebody that you kind of know, um you have some information about them. Uh Now you can actually ask them questions through email. You can ask them to donate. You can ask them, you can, you can escalate that relationship by giving them other items of value. Um that’s where that connect phase comes into play. That then you kind of escalate that uh, into the, into the bond face.

[00:31:39.84] spk_1:
Yeah. All right. so let’s let’s spend a little time with with connecting, you talk

[00:31:40.60] spk_0:
about the I’m sorry, Bond Bond comes first and then the connect

[00:31:44.98] spk_1:
so, you know, in the book, you have a track and then

[00:31:48.57] spk_0:
yes, you’re right, I apologize. Yeah, I got it, I got it all confused. My own,

[00:31:55.75] spk_1:
you are a co author of the

[00:31:56.91] spk_0:
book, right? I am Aaron,

[00:32:03.64] spk_1:
you’re not a ghost writer to the I mean he’s not your ghostwriter? No, you actually did contribute. Okay, so, we can wrap it up right now, if you’re not bona fide, you know, then that’s the end. No,

[00:32:10.31] spk_0:
your bona fide. Okay, so

[00:32:17.14] spk_1:
yeah, so connect um you talked about the consistency principle uh that people like to as you’re connecting to get people to say yes or taken action, say a little about that, I like that consistency principle. Can you define that for me?

[00:34:50.14] spk_0:
Yeah, so the consistency principle is really getting opportunities to to make sure that you’re being um intentional and consistent in your outreach. Um one of the things that we find people do is they tend to go in sprints and they’ll get really excited about about building a relationship or or creating opportunities for outreach and then they’ll do it for a little while and then they’ll drop off for for months at a time and um you know, essentially creating an intention and creating a commitment to uh to outreach and to these activities and then sticking with that is something that we we talk a lot about one of the things that people tend to do is they set their goals too high and they say, okay, I’m gonna, I’m getting all excited about this, I’m gonna, I’m gonna do a blog post a day and uh and then they look at that that goal that they’ve set and they say, I can’t do this and we have this tendency, people have this tendency to think that That missing a goal is a total failure as opposed to, you know, you got part of the way there. Um and so what tends to happen is if we set a great big goal and then we start missing that goal, we think, okay, well, I might as well do nothing because, you know, zero is as big a failure as 75%. So one of the things in terms of goal setting that we really recommend is starting slow, creating an opportunity to create a smart goal, something that you can actually achieve. Um and uh and and start to feel what a wind looks like and then, you know, as you’ve built that consistency, go ahead and elevate that goal a little bit as you as as you get better at it. So I’d much rather see uh one of our clients, um, you know, set a goal of of one blog post a month, if they’re not doing any, let’s do one a month, get good at that until that feels easy. And then then we can talk about doing two a month or, or one a week or even, you know, a couple, a couple of week. Um, but what tends to happen is people get really excited about things and say, I’m gonna, I’m gonna knock this out of the park and then they don’t, they haven’t built those consistency, um, habits and so things kind of fall by the wayside and then they end up doing nothing. But

[00:36:48.53] spk_1:
It’s time for Tony’s take two planned giving accelerator. I’m recruiting for the january class right now. If you’d like to join me, like to learn together step by step how to launch planned giving at your non profit planned giving accelerator dot com has all the information that you need. Of course, you could be in touch with me through the site, ask any questions you might have. The course is six months, you’ll spend an hour a week learning how to launch your planned giving program and not only learning from me, learning from your classmates, the other members who are in your class with you. The peer to peer support is phenomenal. The way folks open up, they ask questions about challenges. They’ve got, you know, I haven’t tried everything. So we, it’s open to the, to the class to help each other. I mean, I’ve got my ideas, but everybody’s got theirs too. And you get that peer support, One member says she calls it her safety net playing giving accelerator. So if you’re not doing planned giving or if you have like a more abundant plant giving program, which is really no program, you know, deep down, if you admit that there’s really just not a program. If you want to take a look at plan giving accelerator, I’ll get you going launch your program and grow it between me and your peers. It’s all at planned giving accelerator dot com. That is Tony’s take two. We’ve got boo koo but loads more time for purpose driven marketing and what’s happening in our relationship as we’re, we’ve moved from a trac to connect what’s happening there.

[00:38:28.22] spk_0:
Yeah. So in that in that attract phase, you’re essentially hanging your, your sign out and saying, hey, we exist, come check this out. And, and then in the connect phase you’re really trying to provide valuable information that enables people to, um, to take an action that gets them kind of deeper into the fold. So that’s one thing about email. People think for example, and particularly the nonprofit space email is an amazing tool. Um, yes, we all get a ton of junk email on a daily basis. And we also get a lot of non junk email but depending upon who your audience is and for non profits a lot of times that audience, particularly in the donor seat are kind of these people in the boomer, um age range, that demographic really still does rely very heavily on email. It’s kind of one of their chief modes of communication. Um They email is one of these places that feels like you have some control over it, you can kind of choose to read it or not read it, you can unsubscribe if you if you would like. So there’s a little bit more of a feeling of control with email and then also um this is a place where people have actually raised their hand. So it’s not just social media where you know maybe you got into somebody’s feed through some algorithm or or magically or got referred in, there’s a sense of people have actually taken an action. So that’s why we find list building and trying to create that connection and trying to get people into your um your your email list is a really valuable um component of this kind of four pillar system.

[00:38:45.72] spk_1:
And then bonding

[00:40:07.11] spk_0:
is next. Yeah bonding is really where your solidifying that relationship and you’re providing ongoing. Again, consistency is key here, ongoing opportunities for value driven uh exchange uh systems within the within the bond phase. So um we talked a little bit about this earlier in terms of creating opportunities to um to share information to share physical items to uh you know to provide people with solutions to their problems and in the nonprofit space this gets a little um a little I guess nebulous, it’s a little hard to figure out how uh to create these types of value exchange opportunities, but this is where mhm there are a few things that go into come into play here. One is if you can create an opportunity to position your nonprofit as kind of the guide in this story where your constituent your donor, your volunteer, even even the people that the beneficiaries are the heroes of the story and you’re just facilitating this opportunity for somebody for a donor to be the hero in this beneficiaries story that then creates this kind of experience in our minds where we we start to see ourselves as the as that hero and um and really feel compelled to continue uh kind of serving that role in that in that kind of relationship.

[00:40:57.51] spk_1:
You have a tip in the book. I think it’s mostly related. Well, no, not not necessarily to websites, but I’ll use the website example you say if some if you pre ask someone, if they want something, you get them to sit and they say yes, then at the next step they’ll be more likely to do the thing that you actually want them to do because they said you sort of you got them in the habit even though it was only one step, one step removed. You got them in the habit of saying yes, so they’re more likely to do the real thing that you want. Can you flesh that out a little bit? It was an interesting yeah strategy.

[00:41:10.11] spk_0:
It seems counterintuitive. I think that most people who have studied marketing have heard they reduce the number of clicks to purchase for example,

[00:41:13.22] spk_1:
don’t yeah, it’s possible.

[00:43:20.10] spk_0:
Yeah. And and this is where I would encourage nonprofits to try different things. But um the example that we believe I used in the book um was essentially instead of giving people a form to fill out immediately, give them a yet an actual action to take. So if you say would you like more information instead of just having, you know, this is an example instead of just having a form there where I put in my name and my email address and click, click yes, go ahead and say would you like more information? Yes, no and when people click yes, then it takes them to a page with the form on it and again it’s a little counterintuitive but the conversion rate on that form if you, if you put it behind that yes, no kind of gate yeah, it can actually be higher than the conversion if you just put the form out in front. Um there’s a interesting psychological thing that happens and one of my coaches, his name is Townsend Wardlaw. He’s a really great guy. Um he always asks per michigan before providing any sort of information. So for example tony if I had just sent you my book out of the blue without you asking for it. The likelihood that you would have done anything with that would be a much lower than if if I said, hey, would you like my book and you say yes and then I say okay and I’ll send it to you. Um, similarly Townsend always says ask permission, you know, would you like, would you like my help with that? Would you like me to share that with you? Um, you know, I have a story that I can tell about this, would you like to hear it? And, and that’s priming the pump for you to say no, I’m not interested. Which saves us both a bunch of time because now you don’t have to listen to me ramble on about a story that you weren’t interested in. And it also primes that pump for, for you to be even more receptive to the story once it’s once it’s delivered. So it works in, you know, not only in just marketing, but even in just conversational um, interactions.

[00:43:43.80] spk_1:
I’ve had folks talking about permission based soliciting for, for gifts, you know, in a couple of days, could I be in touch with you about investing in whatever you know, the work or the program that’s there of interest to them could be in touch, you know, in a few days on that. Yeah. Ask their permission. Exactly exactly in line with what you’re saying, you know? Yeah, that’s their permission and then be in touch in a couple of

[00:44:42.89] spk_0:
days assuming they said yes. Yeah. That’s, and actually a really great kind of cold call, um, tactic where instead of, you know, cold calls are very disruptive. So in the sales in the sale space. So for any executive directors out there, who are, who are, you know, soliciting donations from, from either, you know, big big corporations or, or, you know, seeking to get larger donors into the fold. One of the things that is more effective is to acknowledge that this call has been disruptive and try and get something on the calendar as opposed to trying to pitch them in that moment. And so similar, similar thing. You know, can I, can we, can we talk on Tuesday at, at three? Um, instead of saying, well, I’ll just jump right into the, to this thing that you didn’t actually ask me to pitch.

[00:44:47.87] spk_1:
Yeah. And you didn’t know what’s coming. Yeah, permission based I guess. I think Seth Godin has been talking about permission based marketing for years and it’s pervaded other areas. Yeah,

[00:45:00.35] spk_0:
absolutely.

[00:45:06.79] spk_1:
Yeah. Well, you know, why not? And you’re right. If the person says no, then you’re saving both of you the anguish of going through a, going through an exercise that neither one of you, it’s gonna be fruitless for one of you and the other person isn’t the least bit interested. So yeah. You want to do something that’s an interesting and fruitless.

[00:45:34.89] spk_0:
Yeah. And you’ve also created, you’ve created an exchange. Um, in terms of a back and forth. And so that’s, you know, that works as a um, you know, there’s a conversation that’s happened there. You listened. So you, you know, it positions you just a lot differently.

[00:45:37.12] spk_1:
You listened and you honored the person’s choice. So I I called you here. I am calling Tuesday at at four o’clock. Yeah. Alright. We’re inspiring. Next to

[00:48:12.27] spk_0:
separation inspiring. So yeah, after after this bond phase where you’ve actually gotten somebody to become a volunteer or make a donation or um, yeah, get get on your list of corporate sponsors or something like that from, from a non profit standpoint. Um The inspire phase is really where we’re attempting to get people to take another action. So um, there’s an old again kind of sales adage that it’s much easier to sell to someone who’s already purchased from you than it is to sell to somebody new. Um We tend to get really excited about new relationships and new sales tend to be the thing that get people excited. How many new donors did you bring in um, last year? You know, those, those types of things get get pretty exciting. However, it’s a lot easier lift to get somebody to donate again than it is to get to somebody to donate for the first time. So in the inspire phase, uh, you know, let’s just use donors again as an example. Um We’re really trying to get people to repeat and refer. Um, so get people to become a regular donor. Um, get people to donate again. Um, you know, thinking about escalation here and and again, if you think about your, um, you’re different kind of audience types and I do some volunteer work with volunteers for outdoor colorado and they’re a great organization here in state that does a lot of trail building and advocacy, uh, for kind of outdoor spaces. And I believe the first interaction that I had with their organization was as a volunteer. And so I decided I wanted to volunteer on a project and then I became a donor. Um, so essentially they gave me opportunities to, they inspired me. Um, you know, through not only all of the fun things that we were able to do during our, our, uh, our day of digging in the dirt. Um, but also, uh, you know, just just through all of the great things that they’re doing around the state, um, inspired me to become a donor and then inspired me to take an additional volunteer step to become a crew leader. And so essentially they’re doing a really good job of kind of escalating that engagement um, through this inspire phase. They also, um, you know, encourage all of their volunteers and all of their donors to share, uh, share their stories to, uh, spread the word about their organization. So that’s that kind of refer phase. So, you know, really

[00:48:30.47] spk_1:
like you’re doing right this moment.

[00:49:22.77] spk_0:
Exactly, yep, yep. Using them as an example of, of a great organization. Um, so that’s what, that, uh, you know, that’s where that kind of inspire phase comes into play. You know, getting people to evangelize about your organization, Getting people to, to, you know, share stories to come back to move from, you know, just giving you $10 at some events to giving you, you know, $10 per month. Um, so, you know, just getting really creative and staying in touch with people. That’s the thing that tends to happen is, um, you know, people fall off on the, on those activities because they’re, they are a little less, um, exciting than bringing a new donor into the fold. Um, but you know, really making sure that you have a referral program, you have something to get people to leave reviews, you get something, um, for people to share their stories and have a campaign associated with that, that keeps people keeps you at top of mind and then keeps people kind of coming back for more.

[00:49:54.57] spk_1:
You make the point of thinking about this as investment, not expense, not to look at the cost of a new cost of a donor acquired or cost of sale or something like that, but as an investment in the organization. And, and, and these relationships,

[00:51:17.76] spk_0:
we hear a lot in the nonprofit space would, particularly when it bumps up against marketing that any dollar that I spend that isn’t spent directly toward the core mission is a dollar taken away from that core mission. And we’d like for people to approach marketing for non profits a little differently where they see non they see their marketing uh, as an as an investment in that core message and an opportunity to expand and um amplify that message so that it becomes, it enables them to reach even more people. Um, and so that slight mindset shift can be really important when one starts to undertake marketing endeavors because, you know, it is money being, um, you know, coming out of the out of the program, but really making sure that you have to have a plan, you have goals, that they are reasonable, that you’re measuring that you’re tracking that you’re actually looking at this expense, um or this investment as uh, as something that’s going to grow your mission and and just keeping tabs on that and and making sure that you have those systems in place so that, you know that the, you know, whatever money you invested in marketing um, is creating a return on that investment.

[00:51:49.96] spk_1:
Yeah, yeah. Please get past this insidious myth. That myth of overhead, you know that marketing is overhead and technology is overhead needless, you know, these are investments in your future. You and I are talking about investments in relationships, relationships are only going to grow and as as folks refer, you talked about repeat giving and referring as folks refer you, the relationships are going to expand beyond what you can imagine, but it takes investment. So

[00:52:11.65] spk_0:
yeah, that’s why why having a system in place is so important and and that’s what, that’s one of the reasons I wrote Mission uncomfortable was to enable people to have some kind of understanding of a system in place for their marketing so that they could feel more empowered with that investment and and more comfortable with that investment that they’re making in in their outreach.

[00:52:19.05] spk_1:
That’s the perfect place to leave. It’s too

[00:52:21.05] spk_0:
well, thank you so much for having me on the show. Absolutely my pleasure.

[00:52:43.05] spk_1:
The book is mission uncomfortable. How nonprofits can embrace purpose driven marketing to survive and thrive. You get it at mission uncomfortable Book dot com stew Schweinfurt. The studio is the practices relish studio and he and the company are at relish studio and relish studio dot com. So all right now, I’ve just said the word relish 35 times in the past two sentences. Why is it relish Studio

[00:53:01.75] spk_0:
Relish Studio came about as a kind of a play on words where this is something that is that little extra spice on top that makes things extra good as well as something that we love to do. So you know, one of the things that really inspires me to work with nonprofit leaders is um just, it’s really easy to get out of bed in the morning and and work with these types of clients because we know that everybody’s out there trying to make the world a better place.

[00:53:28.45] spk_1:
That’s cool. It’s a great double play. Relish the condiment Condiment studio. Alright. Relish studio dot com stew. Thank you again. Thanks very much.

[00:53:36.77] spk_0:
Thanks for having me on

[00:54:20.45] spk_1:
my pleasure. Next week is a social enterprise for you. If you missed any part of this week’s show, I Beseech you find it at tony-martignetti dot com. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. Our creative producer is Claire Meyerhoff shows social media is by Susan Chavez. Marc Silverman is our web guy and this music is by scott stein, thank you for that. Affirmation scotty be with me next week for nonprofit radio Big nonprofit ideas for the other 95 go out and be great

Nonprofit Radio for November 15, 2021: Bitcoin & The Future Of Fundraising

My Guests:

Anne Connelly & Jason Shim: Bitcoin & The Future Of Fundraising

 

That’s the new book by Anne Connelly and Jason Shim. They share the potential in cryptocurrency donations and explain simply, how to get started. Private keys; public keys; wallets; and exchanges. It’s time to learn what’s inevitably in your nonprofit’s future.

 

 

 

 

 

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Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
View Full Transcript

Transcript for 567_tony_martignetti_nonprofit_radio_20211115.mp3

[00:00:02.84] spk_1:
Hello

[00:00:10.84] spk_2:
and welcome to

[00:03:09.04] spk_1:
tony-martignetti non profit radio Big nonprofit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d suffer the embarrassment of hydrogen itis security Eva if you rubbed me the wrong way with the idea that you missed this week’s show, Bitcoin and the future of fundraising. That’s the new book by ANn Connolly and Jason shim They share the potential in Cryptocurrency donations and explain simply how to get started private keys, public keys, wallets and exchanges. It’s time to learn what’s inevitably in your nonprofit’s future. I’m tony state too, Veterans Day, We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o here is Bitcoin and the future of fundraising. It’s my pleasure to welcome co authors to nonprofit radio and Connolly is faculty at singularity University. She’s worked at Doctors without Borders and been a member of their board. As director of fundraising at Dignitas International. She set up one of the world’s first Bitcoin donation programs and is certified in strategic disruption from Harvard business school, Which sounds like a degree in anarchy. We’ll talk a little about what that what that’s about. She was named one of Canadian broadcasting corporations. 12 young leaders in changing. Canada and one of the 50 most inspirational women in technology in Canada. She’s at an underscore Connolly and welcoming back Jason shim he’s director of digital strategy and transformation at pathways to education. Canada his experience spans the nonprofit and academic sectors helping organizations stay ahead of the technology curve In 2013, he led pathways to become the first charity to issue tax receipts for Bitcoin donations. He’s an editor at ledger, a peer reviewed scholarly journal at the University of Pittsburgh Pit, publishing original research on Cryptocurrency and Blockchain technology. Jason is on the board of intend where amY sample ward, our listeners know her is Ceo and Jason is at Jason shim together they wrote the book Bitcoin and the future of fundraising. A beginner’s guide to crypto, crypto currency donations and welcome to non private radio Jason. Welcome back.

[00:03:12.14] spk_0:
Thank you so much.

[00:03:13.50] spk_2:
Thanks for having us.

[00:03:52.24] spk_1:
It’s a pleasure pleasure to have both of you. Uh and let’s start with you, the the Cryptocurrency is like a new technology like at one time the telephone and talking movies, right? Talkies and the T. V. And internet and cell phones. Uh these technologies all had their their naysayers and those who thought it was just a fad, you know, talking movies, those will never last. So what do we what do we say to folks who are naysayers. Uh thinking that Cryptocurrency maybe it’s just a fad or it’s too dangerous. How do we allay those concerns about this new technology,

[00:04:43.64] spk_0:
It’s very reasonable for people to be nervous about new technology. I mean I can remember my parents talking about the Internet back in, you know the early to late 90s and saying, you know anyone will be able to look up the recipe for a bomb like we need to stop this, this is dangerous. And you know, that’s true in today’s world, anyone probably could look up the recipe for a bomb, but no one would ever consider saying we should stop the Internet. It’s a bad thing for society. Um And I think that’s where we’re at with cryptocurrencies as people are still in that phase where they’re learning about maybe some of the scarier elements. Uh and they haven’t quite gotten to realizing just how powerful and incredible this technology is, both for themselves, but also for society and people around the world who might not have access to the same financial services that some of us do.

[00:04:53.64] spk_1:
Yeah, that’s a very interesting point. Uh let’s say a little more about how this can be liberalizing for a lot of folks, a lot of parts of the world where banking infrastructure is not something they take for common or, or financial infrastructure broader than just banking is not, is not something that they take for granted the way those of us in the, in the west do.

[00:05:43.04] spk_0:
Yeah, I think there’s two sides that really is for many of us in North America, we have easy access to banking services and um but even in the states, more than 25% of people are unbanked, they don’t have access to that. And when you look around the world, those rates are even worse and so many people just operate in a cash economy, it means they’re locked out of any sort of loan systems or being able to better themselves through more formal financial services and then there’s a whole set of countries where people can’t even trust their national currencies. So if you look at places like Argentina, Iraq Venezuela, sorry Iran where inflation is astronomical Even right now in Canada, inflation is more than 4.5%. But if you look at Venezuela in 2018, their inflation rate was hundreds of millions of

[00:06:08.39] spk_1:
was not more hundreds of millions or billions of percent. Yeah,

[00:06:53.04] spk_0:
it was wild. And so you know if you can imagine your life savings disappearing overnight simply because the government is printing too much money or isn’t a good custodian of the national financial system. That’s the reality for a lot of people. And so I think when I think about Bitcoin more than anything, it’s not. Its goal is not to replace national currencies. Its goal is to provide people with choice so that you know, if they’re really happy with the currency their government is providing, they can certainly use that. But if they don’t have access to it, they don’t have access to banks or they don’t trust their government to do a good job of managing their money. They have another option. And that’s what for me is so exciting is it’s this global permission list system where anybody can take part um and use it to fundamentally change their lives.

[00:07:10.44] spk_1:
So Jason is it is it as simple as just needing an internet connection for anyone in the world to to participate in in cryptocurrencies?

[00:07:12.44] spk_2:
Yeah, I mean that’s pretty much the foundational building block that you know, if you have access to an internet connection and you can download, you know, the uh you know, there’s a few different approaches of accepting Cryptocurrency. But yeah, it starts with an internet connection in terms of getting getting access to that that wider network for sure.

[00:08:05.44] spk_1:
Okay. Um uh the uh I did a quick search of just comparing the us and Canada and adoption rates are much higher in uh in Canada than than in the us. I found like 13% of Americans Have bought or traded Cryptocurrency but it’s it’s like 30% of Canadians. So much much wider adoption for our well for your country, for our neighbors here, for me, for our neighbors in the north, for for your country, for the two of you, any any explanation as to why it might be 30% in Canada vs just 13 in the us.

[00:08:09.94] spk_0:
I think what might be Oh sorry, go ahead.

[00:08:12.24] spk_2:
Go ahead. And

[00:08:12.63] spk_1:
I

[00:08:48.84] spk_0:
think what’s even more exciting really than comparing the United States and Canada is looking where it’s growing globally. You know, some of the greatest adoption rates are in places like Nigeria or South east Asia. Um and that’s really demonstrative of, you know, when you have locations that maybe aren’t providing the financial services that we have in north America, the rates are exploding um from a Canadian perspective, I know people are really keen to explore new technologies and we also have a massive immigrant population that wants to send money back home. Um so trying to find mechanisms that enabled them to do that without paying fees of 8-12% through Western Union. The coin is a really great option for a lot of those people.

[00:09:28.14] spk_1:
Mm hmm. Alright. Uh now and I was, I chose you but you didn’t answer. You didn’t answer the question. So I’m gonna try Jason although it was anarchist. Uh that is that the degree in anarchy. I knew it. Um what is what we call it? A strategic disruption. Alright. The anarchy degree or certification. So uh, Jason any, any, do you have any insight into why so much more widely adopted in Canada than the U. S. Not that what I said was not valuable. I, I appreciate what’s happening in *** et cetera. But I just wanted to bring it, I don’t want to try to bring back to to the north America here.

[00:12:01.94] spk_2:
Yeah. In terms of adoption rates like what I found over the years is that, you know, when, when tech companies in the past have been looking for like pilot areas that I, I know that Canada has stood out as being, you know, the place where, you know, um, initial kind of rollouts or pilots that have happened. So, you know, when I know that when, you know, folks are testing out like new apps, you know, for their organizations, it’s a multinational organization, it’ll tend like what I’ve observed is that it has tended to be uh tested in Canada first and I, I imagine, you know, that may reflect, you know, that it’s a fairly, you know, uh text avenue connected, you know, uh population, but also uh there were some hotspots for Cryptocurrency, you know, in its early days, I mean, ethereum was born out of Toronto battalion, peter in is, you know, Canadian the founder of ethereum and uh there there are several clusters in Canada that, you know, a lot of the initial developments encoding around, you know, Bitcoin and ethereum and subsequent projects uh I think really grew out of that. So I think what we’re seeing in terms of the increased adoption rates is an extension of that where uh you know, not unlike, you know, early silicon Valley where, you know, a lot of, you know, tech development happened there that, you know, for, I think the early 20 tens, um uh Toronto really served as kind of, that, that initial hub in those communities that really got engaged, so no surprise that, you know, subsequent, you know, companies emerged and uh, you know, adoption uh may have been a bit quicker here. Um, but you know, I think that we are seeing that definite dispersion where there are multiple uh you know, crypto hubs that have emerged in the last 10 years for sure. But yeah, I mean Canada is also a wide place of you know being able to send uh send payments um easily and by a practical example and this isn’t particular to Canada, you know specifically, but you know when when working in international context, you know, hearing from, you know developer contacts in the local community that when you’re considering paying developers overseas and all the options that available like Bitcoin is emerging as you know uh when uh when when speaking to folks about you know how they’re managing payments, you know, Bitcoin is often an easier way to pay um developers in other parts of the world than it is going through traditional payment mechanisms um because of that the lesson administration and at times even just the availability where you know trying to pay someone, we’re banking systems are limited, you know, as I mentioned earlier. Uh so I think all these things combined have contributed to higher um you know, Canadian adoption as you pointed out.

[00:12:39.04] spk_1:
Yeah, interesting. All right, thank you. Um so you mentioned ethereum or ether being the the second most popular Cryptocurrency behind Bitcoin, Jason was was Bitcoin originated in in the States or was that was that also in Canada? That’s uh interesting somewhere else. Well no, I’m sorry, it was another country, wasn’t it? Uh, Bitcoin,

[00:12:47.04] spk_2:
I location wise, I think it’d be best described as um kind of Bitcoin emerged online that, you know, to this day, the, the, the founder, founder or founders of Bitcoin. Um, you know, uh, so in terms of like a specific location, videos created, uh, you know, Bitcoin would have been online and then, you know, Ethiopia, many of the major players who are known were based out of Toronto.

[00:13:34.64] spk_1:
Right, okay, okay, that’s right. You say in the book that the founders of Bitcoin are still unknown to us. Right, okay. All right. Um, and with some trepidation go back to you. Uh, so since I made fun of this, tell me about what a certificate and strategic disruption is. What is that? I

[00:14:48.64] spk_0:
think the key element about it is it helps you develop a mindset about how to think about moving forward with your organization or your company, where you try to essentially disrupt yourself. And that’s why companies like Apple were so successful is, you know, they had a product and a product that worked, they could have just, you know, kept producing that same product for many years until some other company came by and beat them out and the company would go under, but instead of waiting for someone else to come out with a better product, like she said, hey, we’re going to actually cannibalize our own offering. We’re going to make a better product. So you know, we’re not going to just make the ipod, We’re now gonna make the iphone, Um, and our customers are gonna buy that instead. And so they were constantly creating new and imaginative things and changing the lives of their customers and so strategic destruction is really that. And you can apply the same type of mentality in the nonprofit sector and say, listen, you know, we’ve got a pretty good fundraising program. We’ve got major gifts that come in. We’ve got direct mail that goes out and um, we can sit here for 20 more years and raise money this way. But the nonprofits that are going to do the best in the long run are the ones that really look at their program and say, hey, let’s, let’s actually shake up the way that we’re doing things. Let’s try some really new and innovative stuff. Some of it will fail. Some of it will succeed spectacularly. And that’s actually gonna help us future proof the organization, um, and help us be, you know, essentially a stronger longer lasting organization moving forward.

[00:17:06.64] spk_1:
It’s time for a break. Turn to communications. Communications. It’s in their name. So they don’t only do the public relations and the media work that I’ve talked a lot about communications is so much more vast than that. So think about documents, documents you used to communicate case studies, your annual report, white papers turn to, can create these documents for you. They’ve got a journalism background, a writing background. They know how to understand your, your tone, your core messages and how to bring those out in your written documents. So you got this content that needs to be created and it’s not getting done. You need help think about turn to because your story is their mission there at turn hyphen two dot C. O. Now back to Bitcoin and the future of fundraising. Let’s uh, let’s, let’s bring it back to Cryptocurrency and north America. Give us give folks some motivation uh, in terms of raw numbers and potential growth. Uh, so we can help allay fears because you know, aside from it being a new technology, you know, lots of folks get the, uh, pay me $2500 in the US in Bitcoin or else I’ll release these bad things about you on the internet, you know, and I’ll share your contacts with their, you know, etcetera. So there’s some that contributes to some of the fears, these, uh, these um, uh, you know, email scams. So help help allay some fear with some hard numbers about where crypto is and where Bitcoin is maybe specifically and about the future.

[00:19:00.64] spk_0:
Yeah, I think the best numbers I can help relay are really numbers around donations that have already happened. And so you know, last year, the talent veteran who is the founder of ethereum, He gave a billion dollars to Covid relief, a billion with a b. So tell me about any other billion dollar donations that you heard about last year, you know, in any country around the world. And so, and that’s just, that’s, you know, it’s not the only one we had. The Pineapple Fund gave away $55 million borders Australia just got a $35 million dollar gift last week. Um, so the numbers that I really want to convey our, that, you know, there’s a community of crypto donors that are waiting to make these gifts that have just enormous amounts of money and a real passion for changing the world. That’s why they got into crypto because they want to make a difference. And so now they’ve got all this money and they’re trying to find organizations that they can actually give this money to. And right now that’s, that’s a challenge. Like right now there’s some incredible organizations accepting. But in order to find charities that are accepting crypto, most donors will google, they say which charities accept Cryptocurrency and then they pick one off the list. And so there’s this amazing opportunity for charities that are out there are nonprofits to actually uh, connect with this donor group that’s really being ignored by most of the community and really make deep relationships with them because they’re very different from traditional donor groups, how they like to give, what interests them, that type of thing. But the potential for their giving is just astronomical and the potential to create change together. Um, is what really gets me excited

[00:19:02.91] spk_1:
about cryptocurrencies

[00:19:04.01] spk_0:
in the space.

[00:19:30.44] spk_1:
Yeah. At the end of every chapter, you have a little call out box about a donation, a big number donation that was made in Cryptocurrency. Um, but yet the penetration rate, I think in the States, there’s only three or 4% of charities only are accepting, uh, Cryptocurrency donations. Uh, and some of them big ones that you name our United Way Red Cross. Do you want to, do you want to shout out a couple in, uh, in Canada that are accepting.

[00:20:58.14] spk_0:
Yeah, absolutely. I mean pathways to education of course, which is Jason’s organization was one of the first war child has been accepting for a long time. We have organizations like the Mississauga Food Bank, which is a, you know, a major site pita United Way up north as well as accepting. So it’s not the case that there aren’t, you know, well recognized organizations with good brands and, and that are well trusted. There are many names. Um, I think what sort of holding some organizations back is just, is education, You know, we’re at the stage where Bitcoin can be a little bit scary. Um, people don’t necessarily feel comfortable, They’re not sure whether it’s gonna be worth it. Um, and, and that’s really just a small hump to get over, you know, you can watch a lot of great videos online to learn about it. You can, you know, get the book that Jace and I put together, which is specifically written for fundraisers who don’t know anything about crypto and want to get started. Um, but more than anything, the best way to kind of get excited and start learning about cryptocurrencies and is just to buy some And you don’t have to go out and buy, you know, a $10,000 worth or anything just by a dollar’s worth of Bitcoin. Um, think of it as, you know, investing in evening of your time and learning something new and fun. Um, and that will really help you understand, you know, how it works, what it’s like, what you could do with it. Um, and uh, it’s a great way to get your foot in the door.

[00:21:29.44] spk_1:
Yeah, and Jason you in the book, you to recommend that as also establishing credibility with the crypto donor community is buying some, buying some on your own even before your organization has a, has a mechanism has set it up so that you’re not, you’re not just testing your, your own organizations, uh, infrastructure for accepting these gifts, we’ll get to that, but just buying and buying some on your own sounds like gives credibility to you, gives you credibility among the donor community

[00:23:52.64] spk_2:
for sure, and I think that many who are involved in the Cryptocurrency community, You know, I think it goes to really, how do you build that deeper relationship and have a conversation with folks that it’s it’s not just, you know, solely talking about, you know, the, you know, yes, there’s a donation part, but it’s also, you know, I think, you know, being able to speak knowledgeably about it, um, and, you know, as as people are involved in it and interested, you know, it, um, showing up in the communities as well. And I mean, that that that’s another kind of tactic that, you know, we do mentioned, you know, in the book and, you know, have seen used to to get the fact that, you know, if if you’re going to engage, you know, communities of donors that are very interested in, you know, something that they have self identified that, you know, before folks get into it. You know, folks typically, you know, do a lot of research and um, and you know, form, you know, uh, in person communities are online communities around it and just showing up in those spaces and being like, yeah, you know, I’m often, what I found over the years is that, you know, when participating in, you know, those Cryptocurrency spaces and everyone’s doing introductions, it was a few years before I was, you know, for a long time, you know, was the only charity in the space of reasons like, hi, you know, I work for a charity. So what brings you here and immediately there’s a way to connect over that and focus get really interesting. It was a few years before a second charity arrived. And you know, that was an indication to me that, you know that this was growing in awareness and such. But you know, I think that having that background of even having purchased a small amount, you know, gives that it gives that experience and credibility around, you know, it’s not just you know, saying, hey, you know, uh can you make a donation? Okay thanks, bye. It’s you know, how do you cultivate that longer term relationship where we’re part of something bigger here? Like there there’s um Cryptocurrency, you know, emerging as uh as a new asset class as a way to facilitate transactions that, you know, uh bigger, bigger possibilities. And in terms of, you know what we’re seeing with um uh with the ways that people are transacting, interacting, you know, uh, N. F. T. S around the corner. We haven’t touched on that yet, but it’s uh it gives more surface area for to connect with people on and you know, I think that, you know that one building a relationship, you know, having having more of those commonalities is also important.

[00:24:41.14] spk_1:
So, and mentioned the the fact that a lot of lot of crypto donors now are just Googling, you know, where can I make a crypto donation, but we wouldn’t expect that to continue as the penetration rate becomes higher among charities. Mean, so it is going to be building relationships and, and eventually it’ll become just another way of making a gift from folks that know, you, you know, like, like writing a check or transferring stock, eventually they’ll be the world will be just, you know, it won’t be, where do I make a donation by, through crypto?

[00:25:03.94] spk_0:
It’s no different really than, you know, when charity started adopting online donation platforms and, you know, website donation forms in the early days, there weren’t that many that had them and people wanted to use their credit card to donate online would have to figure out which charities made that possibility. But today, no charity would ever think of not having an online form. And so really it’s just, it’s just a timing thing, we’re just still in the early days and very exciting days. And because of that, there’s an incredible opportunity for the organizations that do get on on board early

[00:26:20.14] spk_2:
and, and, and to that point, like, I I think that, you know, when, when we think about, you know, early days when there were opportunities to donate online that, you know, I think there was a period in which organizations would have, you know, um competed on, you know, features that even just having the ability to accept credit cards online would have set you apart and, you know, as more people, you know, adopt online credit card payments, then you have to, um, you know, compete on a different kind of, uh, on like service provision. So, you know, the, the ease for which someone can make it right. And you know, I think we’re seeing that similar transition where, you know, right now, it’s still that, that phase where it’s like, okay, you know, does someone accept it? Yes or no? And that, you know, as that, um, as that number increases, then it’s going to be a different proposition where it’s like, alright, who, who does it with the most ease or who provides that additional added experience? That is, you know, absolutely fantastic. Um, and you know, as we look into, you know, how, um, how folks are engaging. Like, you know, it is there a future in which, you know, folks, you know, have some sort of representation on, you know, the Blockchain that’s like, you know, this certifies that, you know, you have donated to this organization or you know, you, you can unlock, you know, uh, different online, you know, possibilities, you know, through your donation that’s embedded on the Blockchain or opportunities like that. So, you know, I think that that’s kind of a possible feature that, you know, things can move in that direction as well.

[00:27:27.44] spk_1:
Jason, let’s make sure everybody understands the Blockchain. Uh, it took me a good amount of reading and many guests before you or well give myself a break a few guests before you. Maybe not many, uh, you understand what Blockchain is but it’s really it’s really something very simple once I once I once I understood it was simple but it took a little I’m trainable I guess I’m trainable. That that that’s the good news but uh you know so every every Cryptocurrency is on a Blockchain and you the book is a very good primer about all the, about the whole world of Cryptocurrency not just about Blockchain but I found your book to be a good primer use good analogies, I mean simple analogies that are easy to understand. So well let’s make sure everybody understands what a Blockchain is and and why each Cryptocurrency has its own Blockchain. Can you explain that Jason since you just mentioned Blockchain?

[00:29:06.64] spk_2:
Yeah yeah so so when we’re making a transaction you know there there is a record that has kept it and traditionally you know there may be like you know 11 record that is kept but what’s different about a Blockchain is that as a transaction happens on the network uh everyone who is participating in the network keeps a record of um of all the transactions that are happening. So you know the three of us right now that um you know uh tony Jason and that you know if I were to transfer Uh you know $5 you know worth of Bitcoin over to end That the record that has kept. You know imagine all three of us scribbling that because we we witnessed that happening. And so, you know, it’s between, you know, uh someone could claim it’s like, oh you didn’t actually give and you know $5 you gave her three and be like, no, no, wait a minute. Like you had seen that transaction, you had written it down. And so that is kind of a really basic explanation of, you know, what, how the Blockchain operates except instead of three people, imagine that with 30,000 people or more like, you know, just every single person who’s participating, the network keeps their own, you know, extremely detailed ledger of everything that is happening within the network and that that’s, you know, in part what keeps it secure that instead of trusting, you know, one single party that, you know, could, you know, alter, you know, those those records. It’s like you you have the collective that, you know, everyone sees everything that’s happening simultaneously in electronic format.

[00:29:45.94] spk_1:
And you to explain in the book why that’s enormously secure, secure from, from hacking from financial fraud and theft, uh, secure from mistakes. So, you know, listeners, you gotta get the book to get to go into the depth of the security of of the Blockchain. Um All right, so let’s let’s let’s start getting into the nitty gritty of of how to and can you start us off with, I think it’s important to explain what the keys are, the private key and a public key and then we’re going to get into how folks get their own are going to buy and maybe sell their own Cryptocurrency but you started off with the keys and.

[00:31:25.64] spk_0:
Yeah no problem. So if you think about your wallet um that you have in your purse or your back pocket and you store your cash in their Bitcoin uses something called the wallet as well. Um And it’s where you store your Bitcoin but it’s digital. Now if you think about your house, every house has a public address so 123 any street and you can give that address to anybody in the world they can send you a letter. They can you know show up and look in the windows but they can’t actually open the door to your house and take any of your stuff. And so your Bitcoin wallet also has a public address. And what you can do with that public address is give it to anyone that you know wants to send you money and they can send you money and it gets deposited into your wallet. But your wallet also has something called a private key and it’s kind of like the key to the front door of your house. And so if you give that key to anybody um they can open the front door of your house. They can come in and take all your furniture and all your electronics and whether they’re legally allowed to or not they can do it And the same sort of thing applies to your wallet’s private key if you give them that private key, anybody can then open up your wallet, take your Bitcoin and there’s really no recourse. And so, um, essentially what that means is you want to always keep your private key safe, always keep your private key backed up in a number of secure locations. Um, and what’s really nice about that is if you ever have any issues with your wallet, like let’s say you lose your phone or you know, something happens where the company making the wall, it goes under and you’re suddenly like, where’s my money? As long as you have your private key, you will always have access to your money. And so that’s what’s really amazing about it versus say if your bank went under, you might not have access to your money ever again. If Paypal froze your account, you wouldn’t be able to access your money with Bitcoin. As long as you have your private key, you always have access to your money.

[00:33:39.24] spk_1:
Okay. And again, as I said, the book, such simple analogies that the public key is like your address and the private key is like your house key very very, very comprehensible. It’s time for Tony’s take two veterans Day was last week and I was remiss in my show planning for last week’s show. So I don’t want to let it go. Unmentioned. I’m grateful. I’m thankful. I thank the many millions of people who have served our country in the military and also my gratitude to families who have lost folks because of their military service families that made that sacrifice and the military members themselves, that made those sacrifices. I’m thankful to those people as well. And if there’s someone in your family who died in the military, died supporting and defending our nation, I thank you. I had my own service. I was in the Air Force uh Military services is a calling and I I admire those who continue to answer that call. That call to to service duty to our country. Thank you. Thank you. Mhm. That is tony stick to Veterans Day. We’ve got boo koo but loads more time for Bitcoin and the future of fundraising and you know, you want to continue. It seems to me like the next step is, or the way you lay it out is the next step is getting a wallet.

[00:34:00.54] spk_0:
Yeah, so there’s lots of different ways to get a wallet. Um There’s most, the most easiest ways just get download a mobile wallet on your phone. Um There’s ones on the web as well and there’s a number of different companies out there now. Um

[00:34:01.66] spk_1:
and just explain what the wallet is for.

[00:35:27.24] spk_0:
Oh yeah, the wall is just restoring your Cryptocurrency, that’s it. So it’s kind of like the wallet you’ve got in your purse or in your back pocket. Um it’s just where you keep your crypto and it enables you to send it to other people. So if you have like Venmo or something like that, it feels a bit like Venmo um you just open it up and you can send your Bitcoin to someone else. The difference is there’s just no centralized company behind it, the way there is with Venmo or Paypal, um so you know, there’s a number of different wallet companies out there, some of them will enable you to hold on to your private key. Like Blockchain dot com is one example of a wallet that I use, that enables you to hold on to your private key. Many of you probably heard of coin base coin base is a little bit different because they actually hold on to your private keys. So it’s probably less secure from that perspective because it’s always good to have your key, but if you’re afraid of losing your key, coin base is probably a good option for you. Um So once you pick the wallet, you download it onto your phone um and then you can use an exchange to actually buy Cryptocurrency. So typically you would either connect your bank account or use a credit card um and just trade some of your usd or eur Canadian dollars for us northern folks and they’ll give you something corny return kind of the same way, like if you were going on vacation to Mexico, you would take your usd to an exchange booth at the airport and they would just trade you some usd for mexican pesos here. You’re going to get usd and get some Bitcoin back.

[00:35:34.14] spk_1:
So and if it’s a, if it’s a wallet like coin base, you said they hold your private key, you can also hold your private key. I mean like they can’t have it and you have it.

[00:36:17.53] spk_0:
No, because at the end of the day it’s like your house key. You know, if two people have a copy of the house key and all of a sudden the contents of the house are gone. Who stole them? You don’t know, you fundamentally need to have, you know, one person that, that’s responsible for the contents of the wallet and that’s either gonna be you as an individual or the company will take on that responsibility for you. Which has its pros and cons. Um, and so yeah, for a lot of people that’s, that’s a huge plus having someone else manage that responsibility for um, others in the crypto space. It’s really important for them to manage and own their own money.

[00:36:22.73] spk_1:
Can you name any other of the more popular wallets you mentioned Bitcoin dot com coin base

[00:36:29.96] spk_0:
coin bays bread wallet. Um, there’s electra. Um, there’s Jason. What other ones can you throw in there?

[00:36:37.93] spk_2:
I think that that, that covered off all the big ones, the

[00:36:47.23] spk_0:
metal pay exodus. Yeah, there’s, there’s a number a number of different options out there for folks to choose from these days, which is great.

[00:36:52.57] spk_1:
Okay. And it’s just a matter of googling right. What what are the top 10 wallets or what what’s a wallet for my, is it is it country specific? Do you need a wallet that works in your country, Jason?

[00:37:21.43] spk_2:
No, it’s uh it’s pretty cross border. So you know the song is that you can download it from uh you know, your respective app store and it works, you know, just uh you know, making sure that you’re finding a reputable wallet that you know has solid reviews and but you know, there’s uh no country specificity aside from, you know, uh if it is attached to a certain provider, a company that accepts a certain currency. So I know that there are some wallets um on the international side that are particular for um deposits, that you know, if uh if you want to deposit in a certain currency, then that may be the only kind of particular about it. But otherwise, you know, it’s pretty uh pretty universal.

[00:38:08.22] spk_1:
Okay? You make the security point in the book about not keeping your private key on your phone. But you both have mentioned the phone and using a phone app, but you’re supposed to just write your private key down and keep it somewhere secure. Like uh I get like a safe deposit box or something.

[00:38:44.82] spk_0:
Yeah, safe deposit box is a great spot safe in your house somewhere where you’re keeping really important documents. The way to think about it is you know that key will fundamentally open access to all the money in your wallet. So if you had $500 in cash where would you store that? Would you store it in your desk drawer? Would you store it in your bedside table? Probably not. You probably store it somewhere a little more secure. So based on how much money you have in your wallet, that’s sort of where you want to think about storing your private key if it’s 20 bucks, yeah, maybe put it in your desk if it’s $100,000 you definitely don’t want to leave that lying around.

[00:38:48.12] spk_1:
Um And Jason can you say a little more about exchanges?

[00:40:30.41] spk_2:
Yeah. So in terms of exchanges um you know we talked earlier about, you know while it’s exchanges are where the many of the transactions are around the world, you know take place. And really that it functions you know similar to regular kind of currency exchange or a stock market exchange where you know there’s it establishes a market where there you know those buyers and sellers and so you know um uh as I mentioned earlier, you know if you’re looking to exchange something like us dollars for you know. Bitcoin that um you know you’re you’re usually gonna be working with an exchange in order to uh to do that and on exchanges, you know, depending on on the exchange. You know, they may list a whole bunch of um different currencies, cryptocurrencies, you know, uh So you know, they may list in U. S. Dollars, you know, Canadian dollars, you know, Bitcoin ethereum, you know, if folks are looking at things like, you know, dodge coin um uh and it’s going quite quite extensive. I mean, you know, some of the larger ones are definitely, you know, listing uh many many different cryptocurrencies. Um but you know, if those who are looking for like, you know, the major ones that you don’t have emerged, you know, primarily, you know, Bitcoin in theory. I mean those are pretty standard almost across all exchanges these days. And uh they they the exchanges are really the mechanisms for which um you know, as a release back to two nonprofits that uh you know, after someone does make a donation of of Cryptocurrency um you know, having that exchange, you know, connection or um and some providers, you know, have that baked into their uh their services. That’s how you convert the Cryptocurrency back into, you know, a currency that the uh charity can use, you know, so if you s you know, how do you get that big pointed us dollars, you know, you’ll you’ll be working through an exchange in order to convert that so you can deposit into your bank account as well,

[00:41:05.61] spk_1:
Jason, let’s make something explicit because you know, when we’re recording Bitcoin a single Bitcoin is around $55,000 roughly a single ether is around $3500. Let’s make explicit that you don’t have to spend $55,000 if you want to participate in the in in buying some Bitcoin.

[00:41:08.31] spk_2:
No, absolutely not. So you know the uh it goes up to eight decimal places and I think that that’s something that is uh that’s helpful to to be aware of. So you know it is possible to buy like you know 0.00000 won worth of Bitcoin or ethereum. So um you know they’re uh definitely do not have to participate entire Bitcoin or entire. Either in order to participate in the in the ecosystem.

[00:42:15.20] spk_1:
Okay. And so you have in the title of your book you you you you you say Bitcoin but non profits could be accepting any of the any of the coins that you mentioned. But does it become so when you when you stray from Bitcoin and ether which are the two most popular, are you are you taking a greater risk if you get into like stellar and you mentioned dodge coin and by finance does it become riskier for for you personally if you’re doing your your experimental purchase and your credibility building purchases or or for your non profit if you’re accepting those other less popular like all the old coins.

[00:44:43.99] spk_2:
Mm it’s similar to I would say like you know in kind donations or stock donations that charities would ordinarily receive. And so you know, I think that when considering Cryptocurrency donations, like the vast majority of them are being transacted in Bitcoin followed by either in that order. However, when looking at all the coins, you know, what’s worth kind of thinking about is you know, imagine a prospective donor who you know may have, you know, picked up Dodge coin when it was valued at 0.0001, you know, sense and held onto it. And you know, now I think the last I checked it was like 26/27. And so you know what with regards to risk, I think it’s more helpful to assess like, you know what what’s the conversation that’s being had. You know, is someone approaching your organization with, you know, uh a donation was like, hey I like to contribute, you know, 100 $100,000 worth of dodge coin. You know, generally speaking, I would hope that, you know, a charity that is approached with that kind of um offer. You know, it’s okay, let’s, you know, let’s find an exchange that that will, you know, help us convert, you know that that amount of dodge coin, you know, into uh into U. S. Dollars to allow us to to accept it. And and so um, you know, I think it really depends on the audience. Um and so you know I think that’s what drove some of the early adoption where, you know, as Bitcoin started, you know, rising in price, you know, more offers of donations were emerging and you know, I think that you will see, um, you know, similarly with the old coins that are out there that, you know, definitely for folks who have gotten in early on some of the old coins and you know, um, it, I think it still remains to be seen which ones will, will take off. You know, we’ve already seen, you know, the emergency, you know, Bitcoin and ether. But you know, five years from now. You know, who, who knows, you know what, maybe up there. And so, um, what I have observed is that many of the exchanges are responding accordingly as well. So as as a, uh, all coins or other cryptocurrencies are taking off. You know, they get added to exchanges, which does make it easier and simpler for, um, for organizations to uh, to exchange and transact in that. So, um, you know, there, there have, there have been instances actually of folks donating, uh, you know, all queens, I think dodge coin, you know, definitely has a lot of fun stories about how, uh, how supporters have, uh, have donated their, um, their, their rapidly rising uh, currency.

[00:45:49.99] spk_1:
Yeah. Because you know, like you’re saying dodge coin, someone could have bought it for uh, tens of thousands of a penny. And at one point, I think it went up to like 60 cents or 65 cents in value. So if someone had spent like $100 or even a foul, all the more of 200 or 500 or $1000 buying millions of shares and then the price went up to 60 cents. You know, they’ve got, they’ve got a lot of money in dodge coin all of a sudden and if they then converted it to dollars Canadian or us, uh, they’ve got a lot of money potentially to give. And, and the, the book points out a lot of folks who are very, very generous with their, with their Cryptocurrency windfalls,

[00:46:34.98] spk_0:
Jason correct me if I’m getting the numbers wrong, but if something approximately where if you had, you know, invested $100 in ether at its launch, you’d have over a million dollars today for $2 million dollars today. Like it didn’t take a lot at the beginning. If you were really passionate about this project, you put a little bit of money in um, to suddenly have this astronomical wealth that would be almost impossible to generate in any other way in our society. And so it’s, it’s really what you end up getting is fairly ordinary people, you know, that came from ordinary means that that now have this wealth that, you know, they’re not interested in buying gold plated sneakers, you know, they want to create change and that’s where the nonprofit sector can really help them do that.

[00:47:23.18] spk_1:
And let’s stay with you and move to the organizational level Now. Let’s talk something about getting, getting buy in uh, in the book. You make the point that you’re not even sure the board should be approving this, they shouldn’t be involved. It’s more like, should we start accepting credit cards? You know? Uh, so it’s more um, asking for support rather than permission. But let’s talk about, you know, Ceo by in or maybe vice president of development by in uh, what are some of the reasons you might you as a crypto advocate in your organization? Might might start putting forward for why your organization should get into this. So

[00:49:16.07] spk_0:
the reason that I used when I was convincing my Ceo back in 2014 was I said, look, you know, it’s really what we can do is accept it, we can sell it immediately. There’s no fluctuation, there’s no currency risk, anything like that. And fundamentally that’s no different than accepting a stock. Like we already accept stocks and other securities. So if we do exactly the same treatment as we do with stocks, there’s really no risk to the organization and I think this day and age, there’s no brand risk, there’s, there’s no another stigma that used to exist around Bitcoin is really not there anymore. We’re seeing it adopted by not only charities, but major organizations and companies Microsoft, IBM, all kinds of different companies are heavily involved in cryptocurrencies. So I think that’s, that’s the key one is saying, okay, we already do this with another volatile asset on the stock market. Here’s another opportunity where we can essentially bring in A whole new set of young donors. And I think that’s probably my favorite argument for Cryptocurrency is most of the donors and most of that community are between the ages of 24 and 40. Um, and so if you’re really looking to bring on a whole new set of the younger generation of donors, this is a great way to do it. And you won’t be cannibalizing any of your other activities. You’ll have this whole new set of donors with no risk. Um, and for any organization that fundamentally says, hey, we want to be innovative. We want to be new here is a great way that you can do that. That is not only exciting and innovative, but it’s also a revenue driver. And so it’s pretty hard to say no to something where you say, okay, you know, we’re gonna, we’re gonna give this a try. It’s going to cost us essentially nothing to set up. We can set it up over the course of the week. There’s no risk and it might make us some money and bring in new donors to me. That’s an absolute hell, yes.

[00:49:56.87] spk_1:
Okay. There was like four or 5 very good reasons why, you know innovate, prepare for the future, expose yourself to do constituents. Uh, it’s becoming mainstream. There’s no stigma. Um, and and help you raise more money just in a different format. Um, let’s just make explicit. And is it is it your your recommendation that non profits would sell their their Cryptocurrency right away as you would with stock or what, what is your recommendation for? What to do with a crypto currency gift once you have received it,

[00:51:17.86] spk_0:
I wouldn’t recommend it. But that’s my risk tolerance. And so what’s really most important is to look at, like, what is the risk tolerance of your organization? You know, And I think, um, every organization should really sit down and say, okay, how much cash do we have on the balance sheet? You know, how much money do we have every year to play with? And what percentage of that Are we willing to put in a high risk investment? So maybe we decide that as an organization, we want 99% of our money that we raised to be there at the end of the year, and that’s totally fine. Um, but take that 1% and hold it in a Cryptocurrency and see what happens. Um, and say, look, this is a microscopic risk that we’re going to take for the potential upside of making a lot of money. Um, or maybe your organization might be a little more risk friendly. You say, look, we’re gonna we’re gonna have safe, secure investments or just keep our money in cash for 75% of what we bring in 10% we’re going to put in, you know, uh index funds with the stock market and the rest, we’re going to put in Cryptocurrency something a little bit higher risk, like I think really at the end of the day it’s not so much, you know, should you sell it or not, it’s how much of your portfolio are you putting in high risk versus low risk assets? And I think the thing to keep in mind this day and age is with inflation, where it is putting your money in cash is not safe, You’re losing money every year by holding that money in cash. So if you’re trying to maintain the amount of money that you have by the end of the year, you need to be doing something with it. So is that something high risk, low risk, what percentage is it? Um That’s up to the organization to decide. But I would really recommend that every organization actually take a critical look at what they’re doing with their money um and reserve at least a tiny portion of that to take a look at holding cryptocurrencies for the longer term.

[00:51:49.66] spk_1:
And the reason you say you’re losing money if you’re holding cash is because of inflation.

[00:51:53.89] spk_0:
Absolutely, yeah,

[00:51:55.76] spk_1:
Jason anything you want to add to the organizational policy.

[00:52:00.85] spk_2:
Yeah, I think from just looking over a trend lines, you know to the point that that and made about risk, it’s you know really aligning overall organizational strategy with what organizations looking to achieve and how you know their asset holdings maybe um may reflect that and that their risk tolerance and I think when looking at trends like it was as early as I believe it was 2014 at the time that Canada was looking at digital currency programs and you know, although that program at the time that it was called the mentorship program, you know didn’t proceed, you know uh

[00:52:32.83] spk_1:
I’m sorry Jason who would you say was looking

[00:53:11.45] spk_2:
at? I’m sorry the Canadian government or the Bank of Canada was looking at a program called the uh the mint chip program and that was really a Canadian digital currency that was being explored. But now there’s been a resurgence I think just in the past week, you know the G seven group of nations you know agreed upon, you know a set of standards to examine, you know digital currency. So I think when looking at, you know overall trends, you know digital currencies and cryptocurrencies are not if but it’s a when and you know for organizations are preparing for the future, strategically it’s it’s really you know do are by by participating in the ecosystems. Now you’re especially future proofing organization for that future which is going to come of, you know as governments are seriously looking at digital currencies that the same principles that govern you know, how do you treat you know, cryptocurrencies that this is all going in the digital direction and you know that much is evident. And so, um, it’s more of a timing consideration now. It’s, you know, would you like to do it now or later? It’s

[00:54:24.84] spk_1:
coming right. It’s it’s not, it’s not if, but when I think that’s a terrific place to wrap up. You know, there’s, there’s a lot more in the book. There are checklists for how you set this up at your organization. But I wanted to focus on the basics a person venturing into this because with the statistics that that I mentioned, so there’s still 87% of Americans are not involved in crypto and still 70% of Canadians are not involved in crypto. So I want to, I want to overcome that and then move to the organization level. And as I said, the book is a very good primer, lots of easy to understand analogies. The book is Bitcoin and the future of fundraising. A beginner’s guide to Cryptocurrency donations. The co authors are an Connolly at an underscore Connolly and Jason shim at Jason Shim and Jason, thank you very, very much.

[00:54:32.94] spk_0:
Thank you so much, appreciate it.

[00:54:34.68] spk_2:
Thanks tony

[00:55:08.54] spk_1:
pleasure thank you for sharing and and doing it in a simple way next week. Mission uncomfortable. That’s a working title with stew Swinford, that’s not a working name. He’ll he’ll stick if you missed any part of this week’s show, I Beseech You find it at tony-martignetti dot com. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. Our creative producer is Claire Meyerhoff

[00:55:10.73] spk_2:
shows. Social media is by Susan Chavez. Marc Silverman

[00:55:14.50] spk_1:
is our web guy

[00:55:15.65] spk_2:
and this music is by scott. Stein.

[00:55:30.94] spk_1:
Thank you for that. Affirmation. Scotty You with me next week for nonprofit radio Big nonprofit ideas for the other 95%. Go out and be great.

Nonprofit Radio for November 8, 2021: Strategic Plan. Done. Now Pay For It.

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Sherry Quam Taylor: Strategic Plan. Done. Now Pay For It.

It’s a common challenge. The strategic plan is ambitious, but there’s not enough revenue to fund all the future excitement. Sherry Quam Taylor returns to get to the root problems that are holding your nonprofit back from full revenue potential. She’s CEO of Quam Taylor, LLC.

 

 

 

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[00:00:02.84] spk_2:
Hello

[00:01:43.74] spk_1:
and welcome to tony-martignetti non profit radio Big nonprofit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d suffer the effects of tinnitus if I had to hear that you missed this week’s show. Strategic plan done now pay for it. It’s a common challenge. The strategic plan is ambitious, but there’s not enough revenue to fund all the future excitement. Sherry, Kwame Taylor returns to get to the root problems that are holding your nonprofit back from full revenue potential. She’s Ceo of KWAme Taylor LLC. I’m Tony’s take to holiday time off. We’re sponsored by turn to communications. Pr and content for nonprofits. Your story is their mission turn hyphen two dot c o What a pleasure to welcome Sherri Kwame Taylor back to nonprofit radio She’s Ceo of KWAme Taylor LLC. She works with nonprofit ceos and boards are struggling to secure the unrestricted revenue needed to fulfill the dreams in their strategic plans. Sure. He helps them reimagine their entire approach to revenue generation and reveals how they can break free from the limitations of traditional fundraising. Our consulting practice is at KWAme taylor dot com Sherry. Welcome back to nonprofit radio

[00:01:46.14] spk_0:
tony How are you? I’m well, good. Thanks for having Yeah, Thanks for having me. I was excited to see this pop up on my calendar today.

[00:01:54.80] spk_1:
You weren’t planning for

[00:01:56.77] spk_0:
it for a week. I mean, yeah. As I worked all weekend long for my, for my content. Yes.

[00:02:01.75] spk_1:
You’ve been struggling at it, not struggling but you’ve been working on for weeks. Right?

[00:02:05.64] spk_0:
Yes, I’m so nervous.

[00:02:21.44] spk_1:
All right. So, so I outlined the problem in the introduction. But before we get to those root problems shouldn’t funding be a part of the strategic plan? So that the plan and its financing are considered together and not separately, ideally.

[00:03:27.14] spk_0:
You’re speaking my language already tony Yeah, it really should. But the problem is so many organizations come to me with a strategic plan that has all these amazing ideas, amazing next steps, you know, growing their programs and mission. But the strategic initiative kind of says we need more money or more major gifts or we should do more of these things. And so it actually, I find that it’s addressing more of the symptoms of an organization’s, who’s funding has maybe plateaus or maybe they just kind of raised the same amount of money every year. But oftentimes the funding problem and more times than not, it’s actually fixed at the root. And so yes, it should be included in there. And yes, it always is. But so often, uh, you know, I have a client now who, who’s brought me their strategic plan, it’s like we had this big growth, uh, initiative and like we just aren’t hitting it. And so the how do we do that is usually missing in the strategic plan.

[00:03:59.54] spk_1:
Okay, so all right. So if it’s addressed, it’s addressed little superficially. We’re not, we’re not we’re not getting to the root cause it’s kind of glossed over, we’ll increase our fundraising. Well, maybe maybe they identify a couple of initiatives, but you’re saying right, they’re not getting to the root problem. And so they’ve got this wonderful plan and a lot of excitement around it for the next 3-5 years but they’re not hitting their revenue targets, that they need to realize the true excitement of the, of the, of the outcomes.

[00:05:43.14] spk_0:
Absolutely. And so it’s a lot of, you know, more and more corporate sponsorships, more grants, more events, more appeals. Some of those are good things like don’t hear me say they aren’t, but we have to remember also, typically the board or leadership whose having a great amount of input in the strategic plan. They’re usually expert to something else. You know, they aren’t strategic fundraisers. Um, so, so they’re doing their absolute best. So sometimes we have to get the voice of outsiders. I know you would agree with me to come in and say, actually that’s not how that problem gets fixed. And so I so it’s a this is really, you know, the strategic plan, which is what we’re talking about today is is one part of it. And the kind of the cousin comment I would say coming to me and it’s really ties to this is um, you know, we have this budget, we want to grow the budget, but we’re always in the red were never raising enough. And so there’s this disconnect that, you know, frankly, I study and watched so closely in my practice and I’ve just really been able to see quickly, you know, what is the sticking point? Why is your funding platt Toad? Why is it another year in the red? And so we’re going to talk about these, these symptoms versus root cause because, uh, you know, my strongest clients these last few years have been the ones who said We’re kind of not going back to doing what we were doing pre 2020. We’re actually going to push ahead and, and, and do things differently. Run our businesses differently, solve the problem at the root so that we actually can have greater impact, which, gosh, I’m so thankful they’re doing that because there’s never been a time we’ve needed them more.

[00:06:20.94] spk_1:
Yeah, it’s always right. It’s always, it’s always the truth. I mean, it’s always the case. You know, always the case, especially with the pandemic, but beyond the pandemic, nonprofits take on causes and missions and goals that, that individuals can’t do that. Government isn’t suited for that. The corporate sector isn’t going to take on. In fact, a lot of times the corporate sector is antithetical to the, to the goals. Um, but non profits, you know, our, our, that sector is ideally suited for work of all different types and, and raising money to do it, but they’re not raising sufficient money. Um, so essentially, you know, you’re saying, you know, you can’t keep doing the same things and expect different outcomes.

[00:06:37.16] spk_0:
Yeah, I guess that’s

[00:06:40.04] spk_1:
it. I can get real problems.

[00:08:22.14] spk_0:
Yeah, I think that’s a great way to phrase that it’s, you know, in some of these symptoms of, of perhaps we’ve been kind of trying to do the same thing or, or trying to do more unless, right. Um, you know, a lot of these symptoms are our cash flows too tight because maybe our strategy is, yeah, we need more money, but it’s too restricted. Or maybe then if we’re not bringing in enough restrictive cash, were unable to grow the reserve, were unable to grand grow our endowment. Um, you know, the other thing we’re gonna talk a little bit about today is that never being able to justify overhead spend, Right? Like if I hear that, it’s like, I know fundraising situation that we need to fix so I want here, here’s what I’ll tell you. I asked on a weapon or I think it was last mid last week, I started with a question and frankly it probably sounded like a bit of a silly question on the webinar and what I asked was, do you need more money, does your nonprofit need more money now? I knew the answer to that, right? But typically it’s like, yeah, we need more money. That’s what our strategic plan says, but rarely does an organization just need more money. They need flexible money. They need unrestricted money to accomplish the things the initiatives that growth in their strategic plan. You’ve got to have money for overhead. And I find that that’s why a lot of times we can never fund the strategic plan is stated because we aren’t fundraising for unrestricted cash from a single source says you’re makers, meaning I can pick up the phone and talk to chris he crested sherry from, you know, and and those gifts are not from people who truly understand the need and actually want to give to every year. And that’s a very specific types of type of fundraising. We’ll unpack that today. But, but so often I’m finding that we’re not doing the fundraising things that are actually attracting those donors.

[00:09:02.04] spk_1:
All right. So let’s get to some of these root root problems. What, what, what, what can we talk about? What you just mentioned? We’re not attracting the right donors. You know, you’re concerned about attracting the right people. Talking to them about the right things about the true needs for overhead for endowment for growth. I should ask you where do you want to start with these root causes?

[00:10:15.84] spk_0:
Let’s start here. I’m going to address that once. Third, because here’s the thing. We always start with the fundraising issues, right? But that’s that’s actually like step three or four over here. So the biggest thing I want to talk about one of the most fun things, I guess I should say that I love talking about is this concept and frankly tony I wish I coined the phrase, but I didn’t, but it’s irrational frugality. I love that phrase, you know, I suffer from it rational frugality. And, and what I mean by that is, um, we have to start being comfortable if we’re gonna solve frankly some of the world’s and nations and states and communities most pressing issues we have to really ask ourselves, are we making $1,000 decisions and expecting giant results? Or are we making $10,000 decisions? $100,000 decisions? And so it costs money to raise money. We need to be spending more on overhead so that we can put more gasoline in the engine to raise more money for programs. And so often I see the handcuffs on organizations when we’re trying to make these big growth initiatives, but we haven’t taken the time to actually look at what does the spend need to be for us to actually reach those initiatives.

[00:10:29.84] spk_1:
Well, let’s let’s let’s let’s dispel the myth that overhead is bad because you’re talking about overhead, like investing in people you want to do more. Absolutely want to do more fundraising. You might very well need more fundraisers. Absolutely. That’s salary and benefits and other forms of compensation. So let’s get rid of this concern that overhead is bad,

[00:12:16.74] spk_0:
right? And so I hear you, you know, I kind of sometimes make these statements like, I’m not talking about scarcity anymore. We’re beyond that, you know, are sectors beyond that. But I gotta tell you it’s, it’s kind of playing out. I think in a different version or a greater version and this is what, you know, all size organizations. Uh, I think we’re seeing part of that in this great resignation. I know we could have a whole whole discussion today about that. But um, the, if you saw my actually, if you saw my screen right now on my computer, you know, it’s a, it’s a, it’s an ORC chart looking five years out and it’s saying what is the spend we have to make, you know, parole to actually be raising the money. That’s in your strategic plan. What is the true math? And so it’s so often you’re so right comes in the, in the package of I’m expecting my one development director to be all, all of revenue, all of marketing, all of communications. Oh, and because you also do, you know, social media and so so often, I mean, I’m gonna be really frank here. So often the reason our strategic plans are not being funded or not, we’re not able to fund them is because that person is wearing, you know, the hats of four staff people. And so I know it feels like an investment. I know that spend feels scary, but when you run the numbers and then you have the right person on the bus. You make so much more money if you have to be comfortable with spending and investing in your organization to actually make those leaps and bounds that you want to.

[00:12:25.24] spk_1:
Alright, right person on the bus. You’re talking about the ceo are you talking about donors?

[00:13:44.04] spk_0:
Uh, in that context, I was talking about staff members, I was talking about, um, you know, oftentimes what we find and this is also why I love, you know, the sector that we work in. Maybe it’s a program person who, you know, was really great with the foundations when they were coming in. So now they found themselves over on the fundraising side and they’re awesome. It foundation grant request proposals, reporting maybe they’re good at planning an event, you know, good at telling the story of those that are impacted. But oftentimes they don’t have matric gift experience. They don’t know how to sit across the table with an investment level donor and lead them to an ASC secure their best gift. And so it’s the spend on the staff tony But I’d also say this great resignation, you know, buzz, we’re all talking about is also that, um, it’s the skills to equip the staff to do the things that actually attract the overhead monies that attract the flexible funding that attract unrestricted gifts that allow you to put gas in the engine. So there’s a disconnect on the skill set so often of who’s on the bus and, the types of fundraising an organization needs to be doing.

[00:15:29.04] spk_1:
All right. So, you know, we need to be honest with ourselves. Our boards are donors about what, what are true need is fund this ambitious strategic plan. And we’re deceiving ourselves if we’re thinking that the person that’s doing the, the marketing communications can now take on fundraising when we have, when we have an increased revenue plan because of the strategic plan. It’s just not, it’s not fair to the person. It’s not fair to the organization. It’s not fair to the cause that you’re, that you’re working toward your just not being honest with any of those things or any of those, any of those entities, people or, or the, or the cause itself, it’s time for a break. Turned to communications content creation. Do you need something written for you? Have you been thinking about a project that is gonna take hours? You just haven’t gotten to it. But it’s going to be valuable when it gets done. Turn to can help you. Like, I’m thinking white papers, research, case studies, They can write that stuff for you. They can learn about what it is you want to say, get to understand your work, your mission, even your values and incorporate that into the piece or the series that they do for you. So if you’ve got this big backburner project has been on your to do list and it involves writing turn to, can help you turn to communications because your story is their mission turn hyphen two dot c o

[00:16:01.54] spk_0:
the second underlying root cause which you’ve so so nicely led me right into um, frankly would be this budget element, right? Like, uh, like you said, we have to be honest with ourselves of what the true need is and and not, well, let’s, let’s just budget and squeak by neck If we make more money, it’s gonna be great. But we actually need to have a plan of how would you fully finance your organization?

[00:16:02.67] spk_1:
Right. What does full financing look

[00:16:04.27] spk_0:
like? What it actually

[00:16:27.64] spk_1:
doesn’t look like? You know, a five or 8% increase in fundraising from, from the previous year that you could reasonably expect that one person to get. You know, it probably looks like something much much larger than that, which that one person just isn’t capable of doing so take off the shackles. Stop being, stop deceiving yourself and all those other entities that I named and the cause itself and and right. All

[00:16:32.03] spk_0:
right. Look, I love that you’re up on on my soapbox with you Tony to the funding. Well, because

[00:16:37.81] spk_1:
it’s deception. You know, you’re you’re you’re lying to yourself and and everybody else was important around you and to the cause that you’re that you’re working time self

[00:18:53.14] spk_0:
can I say something about this budgeting thing. I can’t because I love talking budgeting, which always surprises people when it’s like wait, I thought she was the fundraising person Like I am, but we gotta, that’s over here until you’re honest with yourself and you’ve actually created a true need space budget Not this week by right where you can sit down with someone and say, can I share with you? What are $3.6 million dollars need? Looks like this year. Honestly, even though maybe the board approved is a 3.4, but you know, you need a little bit more in reserve and you know, cash flow is tight. And you know, you know, you, you have some growth initiatives coming down the pipeline until you can honestly sit and say and explain to them. I’m talking top of the pyramid, right? The top, top level donors until you can explain to them what the true need is then and only then can your team, your fundraising team actually put a plan in place to hit that 3.6 in my, in my example. So so often people come to me, I mean I’d say more than not with their budgets. I always ask for the profit loss statement and it will say, well, yeah, we have a $5 million need In the income on that same budget will say 4.2. I don’t, I don’t know how we’re going to do it. Right. So you we have to have the plan to fully finance to fully balance The expense and the revenue. And I find that we spend 90% of our time and I’m going to talk on board a little bit here too. We’re spending 90% of our time approving the expenses and nit picking all the stamps and that we couldn’t ever do that. You know, our percentages scary, scary, scary. We’re not spending enough time on literally understanding what we need to be doing month by month. That actually reaches that number and then all of us leadership staff board aligning every hour. We do spend fundraising on those activities that gets you off the spin cycle that gets you onto the things that you need to start doing. So you can start securing more unrestricted cash and invest as flexibly as you need to into your strategic plan.

[00:19:06.44] spk_1:
Investment level. Yeah.

[00:19:08.32] spk_0:
Investment level.

[00:19:19.54] spk_1:
Let’s talk about another root issue, which is you, you, you just started to scratch at it not having investment level conversations with donors. Yeah, let’s let’s let’s let’s let’s just shout out what is one of those conversations look like? Who are we talking to?

[00:22:59.44] spk_0:
Sure, sure. So, you know, this is all about, I suppose the easiest way to say this is, this is about donor segmentation, right? And, and we’re busy. You know, we just said, we’re wearing, you know, 62 hats when we shouldn’t be. But so often I find that we are still approaching donors as a one size fits all. You know, the, my, my methodology, you’ve heard me say this many times tony when you had me on a number of different opportunities to to chat with you, I want everybody giving their best gift to the organization and I want them giving that gift every year. And so if $25 is that person’s best gift, that is remarkable and amazing and I want to serve them as such. But if someone’s giving you $25 and you see their name, you know, on an annual report or you’ve done some sleuth Google searching, it’s like, Oh my gosh, they’re giving $25,000 down the road. Well, we have some work to do. And so, so much of my work is helping teams understand what that investment level conversation looks like. And so I find so many people avoiding it because they’re so worried are we going to do it wrong? Um, you know, I don’t want to be that pushy salesperson, right? I don’t want to be begging or B B that used car salesman. But here’s the thing, you have to be able to sit down and share your plans, your strategic plan. You have to be able to share how you’re going to achieve those initiatives. And most of all you have to be able to articulate the financial need the organization has and way too often the development staff, maybe they don’t have access to it. Or perhaps they don’t understand it. They are not privy to All the numbers, we just walked through. And so I want my fundraisers if somebody has the ability to write 25 500K. I want them sitting down. Of course we’re telling stories. Of course we’re doing all the traditional, you know, helping them understand the crisis, all those things. But the one thing that major donors are dying to hear is about that, what I asked earlier, do you need the money? So I want you sitting down saying, can I share with you our our $3.6 million dollars need this year. Can you share with you? How we’re growing? But I share with you how we’re funded. Uh you know, I can share with you what your gift has done in the last few years and to sit at that table and know the answers to the financial questions that we really, really, really hope that they don’t ask in that meeting. What am I asking? Because those questions are actually indicators of what’s going to keep them from giving their best gift to your mission. And so when I see investment level conversation, I want one on one. You know, that looks like a lot like zoom still these days. Right? I want exclusive information. I want stakeholder language because why? These are people who have also probably business owners and entrepreneurs in the community. These are people who have also had to sit down and ask for investments. They had to sit down and answer the tough questions. So sit down and have that businessperson to businessperson conversation with them so that they really understand what a gift to your mission can do. And so often we default to, well let’s just send them the appeal. Let’s have the event. And I gotta tell you they’re not giving their best gift in those reaction, all types of ways.

[00:23:02.64] spk_1:
Let’s talk a little about a little bit of a tangent or something you just

[00:23:05.68] spk_0:
mentioned. Love a tangent.

[00:23:15.74] spk_1:
Uh, peer to peer soliciting. So maybe this doesn’t, this may not. This is a tangent from the root issues. We’ll get back to the root issues, but you want fundraisers to be talking to the, to their donors as peers say, say, say more about what we shouldn’t be doing and what we

[00:25:14.94] spk_0:
should. Yeah. This, this concept was taught to me by, by my coach and she, she had heard it from a Deborah Tannin who’s a researcher. And so it’s really this concept of um, knowing that the best version of yourself showing up in that donor meeting, it’s just you, you know what I mean by that is not some version of you who thinks they need to show up slick and I’m the fundraising sherry, not that person. It’s just, it’s just you. So when I say peer to peer mindset, I’m doing this on, on equal playing grounds here. Um, it’s really staying in that like, you know, tony Like when we have a conversation like, hey Tony, how’s it going? How’s your weekend really staying in that zone? Um, of course you’re being professional about it, but not turning into the, like I’ve got to get through all my stuff and I’ve got to get them to understand why they should give us the money. And you know, kind of, it almost turns into that, that pushy feeling, right? And that comes out of our mouth. The flip side of that is that, oh gosh, I don’t want to, I don’t know. I think it’s been too soon. I don’t want to appear like I’m begging. And so then our tone turns to, well, I don’t know if you could do it or I don’t know if you would do it. But I wondered if none of those tones that you heard give that donor confidence, you know exactly what you’re gonna do with that gift. And you can’t wait to come back and tell them how their gift has impacted lives and you are offering an amazing opportunity to them today. And so when we stay in this more neutral zone, uh, and I try to do with my own business too, right? Um, that’s when we build the best relationships and that’s when we have trusted relationships and we actually deeply know our donors, We haven’t forced it. That’s when you’re going to secure the best gifts for your organization’s because there’s a deep, deep relationship that’s been built. But too often tony we get in the way of that in our mindset and our, you know, all these, all these crazy things that come to play and in sales and fundraising often get get in the way. So there’s tons of mindset work.

[00:26:05.04] spk_1:
Alright, good. Thank you for that. I wanted I want to focus to understand what you’re thinking is there because there is there’s too much humility and uh huh um, confidence. So all right, let’s go. All right. So let’s go back to our, our root issues. So like we talked about, you know, being honest in investment level, growth planning, being invested. Being honest about what that looks like having these investment level conversations with your, your major donors. What’s another root issue to our failure to be able to fund our strategic

[00:27:03.84] spk_0:
plan, Good time. Right onto that. So then it’s that financing plan and I’ve alluded to this. But what I really mean by that is is everybody on the team aligning their hours with dollars. Right? And so I don’t, I don’t want to miss that because that is a huge part of what I do, helping organizations see what they need to stop doing So they can start doing more strategic fundraising. So in that, what do I mean by that? Well, um, in my, in my world, uh, I want your top 30 donors yielding between 50 and 75% of your overall revenue. And I want those gifts to be unrestricted, that’s where we’re pointing the compass compass. And so our time and our budget must be aligned with that on there, on the expense side, on the revenue side. Okay. And so therefore when,

[00:27:12.74] spk_1:
but I love even when you define what our goal is. Okay, so top 30 donors Funding 50-70% of annual revenue on an unrestricted basis,

[00:27:18.10] spk_0:
50-75%. And I,

[00:27:20.35] spk_1:
Oh yeah, you’re good, you’re good 70%. So now we’ve got something to focus on. So now you’re gonna help us align our time with that goal,

[00:27:52.94] spk_0:
right? And that number feels really scary for some people. You know, it’s like, wait, we don’t we don’t have those people, we don’t have major donors. But it’s equally, it’s equally a math equation as opposed to a random mindset I should say because then we say, well we need to be then spending our time on attracting those donors tony A lot of people come to me and say, how do I find major donors? How do I find people who would, who would give us larger

[00:27:59.73] spk_1:
gifts?

[00:30:26.14] spk_0:
I’m of the school of Are you doing the things that attract them? Are you having strategic level conversations with others who are among those donors? And saying this is what I’m looking for. We’re looking for people who are interested in this who have a passion for this and really are wanting to invest to changing X, Y and Z. Are you attracting donors? This shift from like finding to attract as it has been a game changer for a lot of my clients who, um, you know, there’s a lot of times that donors don’t understand you need the money. This is crazy because you’re like, well, we’re nonprofit. Who doesn’t understand we don’t need the money. But so often how we’re talking keeps donors from understanding we need the money. Right? And it might be, um, you know, it might be, oh gosh, I saw you. Uh, you know, wow, I’m on the Today Show or I saw that you got this giant, uh, you know, gift, I saw the press release or, or, um, it looks like you’re killing it over there, right? Because because maybe they’re seeing the results of maybe a government contract or, um, you know, all sorts of different things, but that’s why we have to be sitting and presenting the true need, um, and kind of making up that difference. But what I bring up the pyramid in the top 30 concept because so often when we, when we say, okay, Well this is our year strategic plans in place. We’re ready to grow. We default to a lot of the activities there in the bottom part of that pyramid, that bottom 25 percent. And again, I’ve been accused of saying like, you don’t like events and appeals and grant proposals. That’s not the truth. I love those things. But I don’t want them taking 100% of your team’s time? And I also don’t want them taking the board’s time. If your board member, if anyone is hearing this and has written a thing down, this is your thing to write down your, if your board member can give you one hour a month outside of the meetings on something, fashion it better be activities that are attracting the donors and the top part of the pyramid versus the bottom part. Right? Because we’ve got one hour of their time that’s extremely valuable information or it’s an asset to the organization. So we have to make sure we’re doing the things, um, that are leading our investment level donors to a deep understanding of our need. Then we got to ask him for the money. Sit and ask him for the money.

[00:31:13.84] spk_1:
I like this distinction finding versus attracting donors because finding sounds like you’re gonna walk up, you’re gonna stumble on them. Like I might find a beautiful shell on the, on the beach. I’ll find one. Uh, but, but what, what are you doing to attract these folks so that you don’t just stumble on them a couple of year, but you’re, you’re bringing them to the, to the organization. What more a little more about what the board can be doing in finding versus attracting or having these investment level conversations. Maybe some of the board members are the folks you’re having the conversations with aside from, aside from The board members who might be among your top 30 donors? What more can the board be doing to help with finding versus attracting and having these conversations with the right folks

[00:34:08.04] spk_0:
tony I kind of dialed up this conversation of, of roots and symptoms when I was preparing for a board training actually because who better on the team can have an influence on the organization’s comfort level with investing with spending with, with budgeting, uh, with fiduciary responsibility, who better than the board. Right? And so we have to, we have to make sure that they understand what the path is to the money and what the spend is to the money. And so so often I say, you know, I’ll ask the client or if we start working together, I’ll say, what’s the board’s involvement in budgeting as well. They, you kind of get it and approve it. And you know, I, I do reports every month, but that really means they’re looking at the expense and they actually don’t know how they will fully finance the organization, you know, hit a balanced budget or plus plus your reserve. You know, I always want to be cushioned with the reserve. They don’t know how we would fully finance organization and be, do not know what the team should be doing. And if they don’t know if the team should be doing, They don’t know what they should be doing. And so I want the board to deeply deeply understand that you just don’t need more money, but you need flexible money and then what are the things the board members should be doing that actually attracts those donors. And so often, I mean, you know, as you can imagine every, every board training I head into, it’s like don’t make me ask for money. So don’t make me, don’t make me sit and ask for money. I gotta tell you, I rarely have board members asked for money rarely for me. Board members. It’s introducing its networking. It’s educating, it’s connecting. It’s being open to saying, hey, I have been serving on the board of this amazing organization. They’re doing these, you know, before school literacy programs in our community. Are you ever interested in hearing about that? I mean, I’ve been astounded what that looks like. The bds. A rockstar. Could, could we set up a 15 minute coffee one of these mornings? You see, I stayed peer to peer right there. Do you see how it was? It’s not a script. Um, I would rather have all my board members doing that and then letting the equipped team lead that donor and serve that donor create a great donor experience for them. You know, of course the board member is going to be popping in maybe in thanking or popping in when, um, you know, there’s an opportunity to, to really cultivate, but, but we have to make sure that the board members are not spending all of our time on transactional fundraising events, appeals send me the name. Can you post this on facebook? I don’t want my board touching facebook like they can if they want, but I want them doing strategic activities that align their hours with dollars.

[00:37:07.93] spk_1:
It’s time for Tony’s take two holiday time off. Colin Powell died on October 18 and I saw on twitter someone I follow Glenn Kirshner, I was telling a story about what Colin Powell said to his employees at the state department when he was newly inaugurated because Glenn Kirshner used to repeat this to his team. So the story is that general Powell said If I come to your office at 6:30 PM and you are not at your desk I will consider you to be a wise person. Indeed. So thank you Glenn Kirshner, what’s Colin Powell saying he’s talking about work life balance. He doesn’t want folks in the office late all the more so holidays are coming up, take time, take time. I’m sure you’re gonna be with with folks right? But take time for yourself. Also take that holiday time to be with others and for yourself. Please don’t, don’t feel like I got to work that friday after. Thanksgiving how much is not going to get done if I don’t, if I don’t work that day, nobody’s gonna know two weeks later, it’s not going to matter. So please take take adequate time off. We’ve been under a lot of stress challenges For the past 18, 20 months, take time, please take time and, and nonprofit radio I’m going to do my part. No podcasts. You know, I don’t do shows between christmas and New Year’s. So plenty of time for holiday time off. Don’t even listen to podcasts. If they’re related to work at least you won’t have to listen to nonprofit radio I’m doing that much. I feel like I’m walking the walk however you do it. Please do it. Take sufficient time off around these holidays. That is Tony’s take two. We’ve got boo koo, but loads more time for strategic plan done now pay for it. When you say this, this alignment, does that mean? So if if we want 50-75% of our revenue to come from those top 30 donors, does that mean we should be spending 50 to 75% of the ceo Time on cultivating and soliciting these top 30 donors. Is that, is that the alignment you’re talking

[00:38:22.42] spk_0:
about? Somebody has to Tony. And I find that because the grant application, the event, the holiday appeal, those all have deadlines. We got to get the newsletter at the first month. Those all have deadlines. So I find that those way more than not take precedence over. You know, I really should be making, you know, doing some moves, management management on my top 30, top 50, top 100 donors. So if you’re not staffed accordingly, that time always gets pushed down. Right? Well, I’ll get to that tomorrow. I’ll get to it. And so it’s, it’s a discipline. I, you know, I always say if I, if I sold t shirts that say fundraising is discipline, it’s who is waking up in the morning and saying, what, what donors am I touching today? How am I serving them? Not in a slimy way. How are we getting? How we, how we educating them? How are we connecting them to the heart of our mission? How am I answering their questions for your men and major level donors? That is not accomplished through newsletter blasts through appeals through an annual report. They get in the mail through events.

[00:38:26.02] spk_1:
Yeah, it’s the one on 1.

[00:38:27.22] spk_0:
It’s the one on one. Yeah. And we’re avoiding that.

[00:39:06.62] spk_1:
I see that. I see that short shrift so often in planned giving because all those things you mentioned have they either have deadlines. If, if it’s, if it’s anything related to grants, uh, not only in terms of applying, but then reporting back when grants are successfully received and then, but, but everything else has a shorter, a shorter time span. You know, we gotta get the annual gifts in the fourth quarter. All right. So that we got, we got to get these, the major giving has to be, we gotta get these major gift conversations done. Everything is a is a quicker, a quicker, more, more imminent, more urgent need or deadline than planned giving you always get short

[00:39:14.59] spk_0:
shrift here. That to

[00:39:46.32] spk_1:
analogous to what you’re saying about having these donors, the strategic donor conversations. It’s easy to put them off because they’re not deadline oriented. Oh, I got, I got, you know, if you, if you want to be, if you wanna be a little cynical about it, I’ve got the excuse of this grant, this, this grant report to do by thursday. Well, alright, today’s monday. There’s my next four days putting that report together and then next, next Tuesday I’ve got, uh, an event. So we got to do the last minute planning for that Tuesday event, you know, and it’s that constant, you call it the spin cycle. I’m using your own,

[00:39:48.82] spk_0:
you can use it, take it

[00:40:05.91] spk_1:
around that constant spin cycle. It was like, uh, deadline oriented activities and you’re not doing the strategic longer term. But that’s where you want 53 quarters of percent after three quarters of a percent of, uh, half to three quarters of your revenue to come from.

[00:42:31.20] spk_0:
Yeah. And that, that totally, and that’s the stuff that takes time. It takes way longer than I wanted to. I’m the first to admit that. But when we’re looking out and going, why don’t I ever have the money? Well, we did it, we did another three year strategic plan. We’ll see if we have the money for this one too, that you have to make that fundamental shift in your model and your, in your mindset and your approach to revenue generation. Um this, I will tell you when I was on your radio show, Gosh, time is so weird right now. I couldn’t even tell you when it was last time. Um, but uh, you know, he wasn’t a client at the time, but when my, my, you know, one of my favorite clients, Jonathan heard me on your show and contacted me and, and I remember him saying, you know, I really am concerned our donors are not giving their best gifts. Like I said that on your show and what it really came down to was, you know, he had a great team who was great at what we talked about. Like these transactional approach is that they were, you know, most of their giving was coming from events from appeals from corporate sponsorships, from event from grant proposals, but their individual giving was really stagnant and you know, we all know that’s where the unrestricted investment level gifts are going to come from. And so could he have, you know, ramped up the events and appeals I suppose he could have, but he didn’t, he fixed the underlying root cause he’s fixed the financing, he’s aligned his whole team to the money. They are their high performing revenue generators And they’ve grown by seven figures here in the last 18 months because they shifted, you know, I talked about that single source decision maker. They shifted individuals from the, we’re having an event to actually segmenting and figuring out who do we need to sit with? Who doesn’t understand how we’re funded, Who doesn’t understand our need family foundations. Um, corporate sponsors, Oh my gosh. Uh, you know, his corporate sponsors who used to come and be $50,000 gala sponsors. He shifted those into $100,000, unrestricted gifts because he started having investment level conversations with them. He took the transaction out of it. He had the financing plan. He could, he could very clearly articulate the organization’s plan to spend money to make more money. So he’s become, yeah,

[00:42:39.20] spk_1:
we’ll see what he’s become and then,

[00:42:52.80] spk_0:
yeah, he’s become a master at these investment level conversations and you know what donors say, wow, nobody else ever talks like this to me. Thank you. I never, I never understand this.

[00:43:59.80] spk_1:
You give a terrific example of converting something transactional, a $50,000 corporate sponsorship to, uh, to a gala or something into a gift twice that that becomes unrestricted. We don’t have to put it toward the audiovisual budget at the gala. Now it’s unrestricted and it’s, and it’s double because he’s having different kinds of, he’s not having a transactional conversation with the ceo of that company anymore. Having an investment level conversation. How do we overcome the fear of having these honest conversations. It’s a lot easier to say our annual gala is coming up? You did $50,000 last year because you know, even I’ll even make it a little more ambitious. Could you do $65,000 this year? That’s a lot easier conversation to have than here’s what our plan is. Here’s what our need is over the next three years. How do you see yourself fitting in or maybe even more strategic? You know, I see you fitting in here. How do you overcome the fear of having these more, more down to earth, more honest investment level conversations that the transactional that everybody is very comfortable with?

[00:46:02.18] spk_0:
I hear you, I think it’s kind of a simple answer though. You gotta know your numbers because we’re going to think you’re going to be fearful of that conversation if you don’t know what you’re selling. Okay, right? Like you’ve got to know, you know, this is why my hands are in spreadsheets all day long and looking at what that looks like. You got to be able to sit down and tell a donor what their investment is going to do over the next few years. You’ve got to move into knowing your numbers in a greater way what that impact makes. And again, I’m not saying don’t share stories and the crisis and the problem in your model. I’m not saying don’t show that, but too often I’m seeing people avoid that and yes, I agree with you, Tony. It’s a lot easier even if I was a board member, it’s like, oh, when’s the event coming back? Because like that’s way easier for me to fill a table. I’m gonna be a little friend care. You’re letting your board off the hook. Their job is a balanced budget and helping you co pilot that to a balanced budget. And so we have to just be starting at the top of the pyramid. Starting in the mindset of, it looks different to attract those donors. And so we must be giving different presentations I guess. I’ll say we must be having different conversations. And so whatever they value, it’s very different from your $25 a month. You know, with that donor values. So you need to be serving what they value. And so that means you need to be able to fundraiser ceo board member, Sit down with them and answer the tough questions. Answing Why your program%ages, 90%. And so why you’ve invested, you know, 20% and fundraising in the last three years. Why did you do it? And so why your revenue maybe went down for a year, answer the tough questions. Be honest, be transparent. They will value you and that they will be attracted to that because I’m telling you nobody else does it.

[00:46:28.68] spk_1:
You mentioned a couple of times the benefit of having a a strategic fund or an endowment. Um, let’s let’s just shut out. I mean I, you know, I, you know how I feel about it because I do plan to giving fundraising. But let’s let’s flush out the value of that long term sort of investment fund that lets you take some risks from time to time.

[00:46:51.48] spk_0:
Yeah. So I think we’re probably talking about two things, but I think we can we can weave them together. You know, when I say reserve off the cuff, I really mean, um, you know, unrestricted cash in the bank that you have full access to,

[00:46:55.68] spk_1:
you know, operating

[00:47:18.38] spk_0:
Reserve, totally. And so I can’t, you know, I have multiple $10 million dollar organizations come to me who struggled doing payroll because there’s not enough unrestricted cash and reserve. And so I want to make sure that we are, we know it, that needs to be too. And and if you have that much, if you have, you know, a year’s worth of money in the bank, sit and tell the donor why you do own it, don’t be afraid. You know, that sort of thing, you know,

[00:47:22.42] spk_1:
be ashamed

[00:47:23.29] spk_0:
of. That’s something right.

[00:47:25.09] spk_1:
Because when the next pandemic comes, or the next economic crisis comes, or the next bad year in fundraising comes or the next whatever comes. You know, we’re prepared. And and mr mr or MS donor, you probably do the exact same thing for your business

[00:47:38.98] spk_0:
totally. You

[00:47:39.18] spk_1:
don’t have trouble making payroll for your business each week. Do

[00:47:41.80] spk_0:
you have to have just have that conversation

[00:47:44.57] spk_1:
problem here either.

[00:49:48.57] spk_0:
Yeah, totally. So, so that’s that’s part of that. Half the businessperson to businessperson conversation, you know, and if you’re afraid, if you go into that meeting and you’re afraid they’re going to bring that up, well then you bring it up, put that elephant out on the table because because I’m always listening for what, what questions are in their mind is going to keep them from giving their best gift, you know. Now on the, on the plan giving sight tony you know, you’re my go to expert on this. But you know, I reach out when I have questions and everything. Um, but what a wonderful opportunity for you to present or to offer your longtime donors your, you know, talk to your donors to be able to be making a lifelong legacy in the community, in the state, in the, you know, what, wherever people are serving. And so you’ve taught me this, you’ve taught me that when people have given gifts by will or when they have committed to that, um, that their affinity to the organization is strengthened when they see themselves as a greater stakeholder and partner with you and actually their annual fund giving increases. And so what a wonderful opportunity to show somebody that their impact can have even greater results on the mission through your organization than a plan giving scenario. And so I totally agree with you. I told you recently, you know, I’ve never had more people ask me about planned giving, which is really interesting. That’s not my expertise. That’s yours. But I think people are thinking you no longer term. But I’m also seeing the desire to be in deeper relationship with our donors. And it’s not an uncomfortable conversation when we do know our donors so intimately. And we’re in that period of a relationship where it’s very easy to bring up that topic. And so I just see all the annual fund, You’re, you’re kind of your general ops reserve and your plan giving all of those working together in such strength. Um, but you’ve got to lead the donor to the understanding on all three of those

[00:49:57.57] spk_1:
and having those investment level conversations with, Right? Uh, including with your plan giving potential donors. Right? So I didn’t mean for you to repeat back stuff that you and I have talked about.

[00:50:09.59] spk_0:
You know, I love it. But

[00:50:16.36] spk_1:
what I want you to, uh, I want to make explicit that planned giving is a part of the types of investment level conversations you want folks to have

[00:50:44.66] spk_0:
absolutely their daughters. Absolutely. I would just say like if you’re wondering like, should I be sharing that with donors? I mean, I’m not saying open up the back back into the kitchen and sort of the grease pants, but usually the answer is yes, right? Like everything is on your 9 90. Like at a minimum, you should be able to articulate the route Elements of that in a donor facing away, not, not, not by just emailing the 990, but you know, at, at a minimum, that should be those. That should be the conversations that we’re having.

[00:51:24.96] spk_1:
Yeah. Okay. Okay. All right. You wanna, I hope you will share a story, share a story of uh, I guess a client story that, you know, maybe Jonathan’s or someone else’s. But you know, they, you saw the symptoms, they weren’t addressing root problems. They had a strategic plan with terrific excitement and ambition. They didn’t have the money to fund it. And then with, with some coaching, they were able to realize what, what they, what they really needed.

[00:51:47.06] spk_0:
Yeah. Yeah. So I have a client who um have been working with them actually for for quite a few years and they’re on a great revenue trajectory. Um, but you know, it was kind of one of those things where they did continue to struggle to always get ahead. Um, you know, and the other kind of whammy, Uh, what would that be called double we I mean, I should say um, was that they had actually lost a large funder. Um they had lost somebody who was contributing almost 20% of their budget. And I actually actually was no fault of their own. It was kind of a weird silly deal. And it was actually an international funder.

[00:52:26.15] spk_1:
Just just let me let me make a parenthetical. That’s another reason to have that strategic or that reserve fund because donors may depart, large donors may, you may do something to upset them, they may die. They may find other interests. They, you know, so that’s yet another reason that can happen institutionally. It can also happen to individual donors. Another have that reserve fund. We talked about a few minutes

[00:55:46.44] spk_0:
ago, reserve Fund and you know, back to my little pyramid. I’ve been talking about, you know, in that top 30 you know, I don’t want those top 10 donors to be more than, you know, 25 40% of your revenue. So in their case, yikes right. That that was so, you know, yes, you can imagine for a couple of years that that stung and, and and it really came, you know, and so they came to me and we’re really struggling to make that up right in small gifts or in mid level gifts, major gifts. Uh, and I remember the lead fundraiser saying to me, um, you know, this is not like I didn’t go to school for this. I kind of, I know enough to be dangerous, but I, I kind of don’t know what, I don’t know. And so he really did feel, which a lot of people come to me feeling that we have great relationships. We have an amazing mission. Um we know our mission is worthy of being supported, but like, I think I’m leaving money on the table because I simply don’t know how to lead that donor to their best gift. And so like we’ve talked about today, you know, instead of saying, well, you know, let’s let’s make our golf outing this or let’s make our, let’s add the appeals, let’s, you know, do all the things that are important, but they’re not going to get, you know, for example, this organization on that stronger trajectory. And um, and really to the point where they are doing what they had outlined in their strategic plan. So long story short, that’s what we did. We put a realistic budget in place that they can articulate the true financial need. And it wasn’t, well, we’d love to, you know, make that money back because we still want to serve those Children in this case. Um, you know, it was like, here’s our plan to do it. Here’s how you fit into this plan. Um, and then we put their, their financing plan in place. What do they need to stop doing? What do they need to start to me? How would we truly balance back to that, that number we were hitting and how would we grow beyond that. Um, and then how do we actually start leading donors who maybe we’re giving, you know, a monthly gift or a one off gift or a, you know, very generously at a golf outing, but we knew those weren’t their best gifts. How do we start leading them through these conversations. And so the specific client I’m speaking to tray. He’s an amazing relational guy. He’s a great relationship builder. And so, but donors literally responded so immediately of, oh my gosh, we, we didn’t know you needed this. We had no idea this was the need of the organization. Um, and sure does he have solicitation tools now and you know, some prompts that really lead him through that conversation. Yeah, that’s part of it. Um, but he’s got multi six figure gifts as a result, organization is out of the red back in the black because now he doesn’t have to guess anymore. He actually knows the exact steps to fund the organization annually and then to lead those donors to give their best gift annually. So it’s a, it’s a, it’s a dual combo. Um, but I see people make the shift all the time, But it starts with investing in change and being open to it.

[00:55:56.44] spk_1:
That’s awesome. Sherry. We’re gonna leave it right there investing in change. Having these investment level conversations planning be ambitious. You know, don’t be, uh, I don’t want to wrap up. I want you to wrap up, but don’t be humble because

[00:56:02.20] spk_0:
I like, I like the ambitious that, that’s my, my motto. Let’s let’s do this.

[00:56:49.03] spk_1:
That’s where we’ll leave it right there. Thank you very much want Taylor Ceo of KWAme. Taylor LLC at Kwame Taylor dot com again, Sherry. Thanks so much for sharing. To appreciate it. My pleasure Next week. Bitcoin and the future of fundraising with the co authors of that book and Connolly and Jason shim if you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. Our creative producer is Claire Meyerhoff

[00:57:06.33] spk_2:
shows, social media is by Susan Chavez. Marc Silverman is our web guy and this music is by scott Stein. Thank you for that. Affirmation scotty. You’re with me next week for nonprofit radio Big nonprofit ideas for the other 95

[00:57:22.43] spk_1:
1%. Go out and be great. Mm hmm. Yeah.

Nonprofit Radio for October 25, 2021: The Time For Endowment Building Is Now

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[00:01:00.54] spk_1:
Hello and welcome to Tony-Martignetti non profit radio big non profit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast and oh, I’m glad you’re with me, I’d suffer the effects of Takayasu says arthritis if you inflamed me with the idea that you missed this week’s show. The time for endowment building is now. That’s Deborah Kaplan policies new book, She’s with me to explain why that title is a simple truth. I’m Tony state too planned giving accelerator. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot C o. It’s my pleasure to welcome Deborah Kaplan Pahlavi and before I continue with her official bio, I should have asked you before we started recording, but you’re suffering a lackluster host. Am I pronouncing your last name correctly?

[00:01:14.10] spk_0:
I was just going to commend you, you were one of the few people that have pronounced it correctly. Good for you.

[00:01:56.24] spk_1:
Oh, good. Thank you very much. All right. Deborah Kaplan Pahlavi ph D consultant and author. Her third book published in 2021 is the time for endowment building is now Why and how to secure your organization’s future. She’s been a frontline endowment fund raiser researcher, university teacher. She’s trained numerous boards and development professionals to achieve fundraising success. Her consulting practice is at Deborah Pahlavi dot com. Welcome to the show, Debbie,

[00:01:57.74] spk_0:
thank you. My pleasure

[00:02:10.24] spk_1:
to have you on nonprofit radio Yeah. Endowment the title of the book end out the time for endowment building is now why is that So

[00:02:44.54] spk_0:
Well, we’ve all heard about the transfer of wealth uh, from baby boomers to whomever baby boomers choose to transfer their wealth to. And if we don’t capture that money now there is going to be, I don’t know, very little opportunity in the future. People are my age and younger, older are dying. We’ve made more money, particularly in the stock market and real estate than ever before. And if not for profits work hard. They can certainly do a good job in capturing this money for their own sustainability.

[00:02:56.24] spk_1:
This transfer was originally documented by two, two professors at Boston College Havens and Schervish. Right,

[00:03:00.57] spk_0:
yes,

[00:03:19.74] spk_1:
I’ve had paul schervish on the show. I don’t know, I don’t know Professor Havens um say a little about you know, just summarize you you, by the way I admire as a former tony I love all your footnotes and thank you for putting them at the end of a chapter and not end notes at the end of a book where I have to flip all the way back there. Thank you for deciding to put footnotes at the end of each chapter

[00:03:22.55] spk_0:
and author. An author makes no decisions. I have to, that’s what the publisher did not. Alright, well my graduate it,

[00:03:32.34] spk_1:
my gratitude to them, I appreciate either the bottom of the page or um or the end of a chapter. So you you cite havens and Shellfish just say a little about their, about their research, the magnitude of this wealth transfer and, and we’re, you know, the trillions of dollars that were anticipated to see and we are starting to see,

[00:04:54.14] spk_0:
right? Yeah. I’m not as familiar with their actual research. I’m quoting like other people quoted them when I began this book. It really wasn’t about the transfer of wealth. It was about trying to get people away from the language of planned giving toward endowment development. And then when I began to read and do my own research, I came across this study. I had heard about it years ago, but I was refreshed and doing or the research for this book and I realized that the timing was the factor. It wasn’t necessary, the language. It was, hey guys, and they say in their conclusions, nonprofits are going to get a lot of money from this transfer and then they say, if not for profits, work harder and are more aware and don’t do it in a serendipitous fashion, but do it in a very conclusive weigh in the decision making way that they’ll do a lot better than they ever imagined. And so that’s their conclusion. And I incorporated it in my book and in the book’s title.

[00:05:11.14] spk_1:
And wasn’t the magnitude of that, something like 50, $59 trillion dollars

[00:05:17.64] spk_0:
or nine trillion somewhere somewhere in that I have The numbers, but it’s 57, It doesn’t matter. It’s a lot of money, right?

[00:05:25.01] spk_1:
What’s $2 trillion between friends? All right. It’s not in the thirties? It was I thought so. There was 50 59 you know,

[00:05:31.54] spk_0:
hi

[00:05:32.62] spk_1:
double high double digits of trillions of dollars.

[00:05:49.04] spk_0:
And that was before the huge increase in the stock market and the huge increase of what’s happened in terms of asset value because of Covid. So the money really as you’re you’re right, who knows what we’re talking about?

[00:06:42.44] spk_1:
Yeah. Yeah. Their research was like early 2000s was 1990s, early 2000. So it’s at least 20 years old. And yeah, the way the way asset values have increased since then I mean, I don’t know what you’re talking. A $100 trillion dollars from baby boomers to the next generation. I don’t know. But It’s huge. Even even if it was flat, it would still be 59 trillion, which is enormously big. So, uh, you know, as we as we sit here today, uh, Congress is debating whether to spend $1 trillion 20 times the order of magnitude, the larger end of that scale. So that spectrum, So a lot of money, let’s leave it at

[00:06:43.78] spk_0:
that. You’re with that observation when you compare it to the congressional numbers.

[00:06:59.54] spk_1:
Yeah. You know, the magnitude is enormous. Um All right. So let’s talk about, uh, types of endowment. Can we, can we make sure everybody’s got a baseline understanding of quasi versus permanent endowment. Can you take care of that for us please?

[00:08:34.94] spk_0:
Yes, a permanent endowment is that in which money is invested and there is a spending policy. In other words, a certain percentage is distributed every year. The donor, according to the law, the donor determine what goes into a permanent endowment. The donor decides, hey, I don’t want my money spent today. I wanted to go into the permanent endowment and I have set up my gift and the verbiage in my gift accordingly. Now, many donors either are unaware that they have that choice or they don’t choose to put their money into the permanent endowment. So they say, okay, not for profit, you do with my money, what you want. And many organizations will spend that money doesn’t go into any endowment or they’ll put it in what’s called a board directed endowment or a quasi endowment, which means the board can use that money as it sees fit. What happens for the most part when boards pay attention is that they say, okay, we’ll put that money into a quasi endowment or aboard directed endowment, but we need X, Y Z votes in order to take it out. In other words, the board itself makes it difficult to spend that money so that it’s done quite judiciously as opposed to just spent every day and regular expenditures.

[00:08:57.14] spk_1:
So we have different thresholds of spending capacity. So in one and we’re gonna flush this out, there’s a state law governing that you cannot spend principle of the endowment without going through enormous hurdles usually, or versus the board being able to approve spending of the principal or some folks, you know, you might call it the corpus. I don’t like to get too technical on nonprofit radio but the principle that, uh, so bored mechanism for spending

[00:09:36.24] spk_0:
that, your first example, the law says, if a donor determines, uh, indicates that he or she wants the money or they want the money to go into permanent dominant. This is what the law subscribes. It’s the second one that’s really kind of equivocal because sports have great discretion over what they do with particularly a state. Yes, that come in without any their owner direction.

[00:09:42.64] spk_1:
Yeah. All right. Let’s talk about that law a little bit, uh, to the uniform prudent management of institutional funds act. I wasn’t gonna ask you to the site of the acronym, but I like,

[00:09:53.55] spk_0:
I can’t even pronounce it. I call it now. But

[00:10:21.04] spk_1:
so it’s uniform prudent management of institutional funds acts. But it depends on whether your state has adopted. You have to, if you’re gonna embark on having a permanent endowment, you need to know what your state law says about that because this uniform law is not necessarily adopted in all the states. It was, it was a recommendation, uh, and, you

[00:10:22.94] spk_0:
know, I think at this point in time it’s adopted by all states. Yeah.

[00:10:28.45] spk_1:
On some states though,

[00:10:30.22] spk_0:
modify

[00:10:31.23] spk_1:
Based legislature might modify it. So it may not be identical? It’s probably not identical in all 50 states.

[00:10:54.64] spk_0:
Right. But for more or less it is identical and it’s don’t correct it. And it was an attempt by state governments to, um, oversee the way in which non profits were using their requests in particular. But other future gifts,

[00:10:55.72] spk_1:
endowment money, right? Money is placed in these permanent endowments.

[00:10:59.62] spk_0:
Exactly.

[00:11:27.04] spk_1:
Uh, you know, the basic state laws basically saying keep your promise correct. You got to keep your promise to the donor. And here’s a law that enforces that exactly forces your promise. Okay, Okay. And then the quasi, the board has some flexibility as you described. And I guess if they want to be very restrictive, then they would say like it takes a three quarters vote or maybe 100%. Maybe every board member has to agree to take money from our principal of our endowment.

[00:11:35.74] spk_0:
But there’s a real difference in that in the former, the myth flower the uniform prudent management of institutional funds

[00:11:41.29] spk_1:
there.

[00:12:37.74] spk_0:
That’s a law Board has great discretion in terms of the board endowment. And that’s where I really focus. My book is hey, board, have you really analyzed what you’re doing with these monies? And do you have policies and guidelines? Do you have a preference whether you want permanent endowment or quasi endowment? And, and the most important thing, I think is once you have really determined what you want, really thought about it, talked about it, have you communicated your preferences to the donor and communicated to the donor? Why you prefer one model versus the other. So I’m really asking for boards to address this issue and not just let it go by as they receive money.

[00:12:39.45] spk_1:
Right. Okay. We have an endowment. So we’ll just put it in a savings account. You know, there’s a lot more to it. All right. You said a lot there. We’re gonna unpack some of that first. Doesn’t, it doesn’t have to be one or the other. Couldn’t, couldn’t a nonprofit have both couldn’t have a permanent endowment and a quasi endowment

[00:12:59.44] spk_0:
and most do, yeah, it’s time for a break.

[00:14:24.54] spk_1:
Turn to communications. Crisis communications, you want to keep turn to in your back pocket so that when you have a crisis or if certainly I’m not hoping it on you, wishing it on you. Not at all. If you have a crisis, then you know, you need to be communicating consistently, but not identically with your employees. You’re bored, donors may be volunteers and possibly the public through the media. Now, all those messages are not the same. I’m sure your board doesn’t get the same message that the public gets. So you’ve got to be consistent, but different right turn to can help you. They do crisis communications. So if you need help in a bad situation, that’s why I’m suggesting you keep turn to in your back pocket, you’ve got something bad has gone down. You need help communicating with all your different constituencies turn to turn to right turn hyphen two dot c o. Now back to the time for endowment building is now. Now in terms of the policies, let’s talk about just how endowments generally both kinds are generally treated right the way the way we spend just a little and you know what, what, what, what do you see there? What are your recommendations around how much to spend each year?

[00:15:37.54] spk_0:
There are averages that most organizations use. They come out of national organizations and what have you? I’ve seen them as low as 3% as high as six per 77% particularly during covid times they really increase because people wanted to get more money out to the respective communities and clients patrons however you want to call the users of the monies. Um, but what mostly happens is there’s a rolling average and the rolling average it video rolling average and that allows you or the organization to think about ah ha. We don’t want to take the most one year. When are we have great proceeds asset management. We’ve got great returns in the next year. We have bad returns. So they don’t do it according to the return. They do it according to a percentage and it evens out the kind of money that is going into the budget as opposed to high, low, high, low, high, low this way with a rolling average, you’re much more aware and you can be futuristic in terms of your budget allocations and creation of budgets.

[00:17:16.54] spk_1:
So what we’re talking about is, you know, uh, let’s say a small mid sized organization has a $1 million. I like round numbers. They were, they’re easier for me to figure out as a $1 million endowment. And let’s say it’s a it’s a it’s a permanent endowment the way we’re describing. Yeah, it’s permanent endowment. And, and, and in in year one they spend they decided to spend 4%. So then $40,000 comes out of the endowment and that can be used for, You know, there may be restrictions on how it gets used if if people have like named programs that are part of their endowed that are they’re endowed funds, then part of that 40,000 has to go there to honor your promises to those donors. But then other other money may come out and be unrestricted. And so you’re you’re the presumption is that you’re spending less than what you earn Through investment management each year. So maybe you earned seven or 8% in the year, But you spent only 4% in year one so that the balance of what you learned goes back, in Does that sound right?

[00:17:53.14] spk_0:
Yes. And the balance of what you were. And so in your example, 3% goes back into the corpus and 4% of the new number because now we’ve grown By 3%. So the next year you get that much more and that’s why it’s a rolling average because the corpus let’s say you don’t make 7% you make 2% and you’re spending 4% then you have a minus number. So the purpose of all of this is to somehow get what you receive every year to be predictable and not go up and down and down and up.

[00:18:25.54] spk_1:
That’s a huge advantage to having an endowment. Exactly. You’ll know, you know, you’re trying to diversify your revenue streams and this is another revenue stream for you that you can count on. So when you do have a bad year and you lose money or only earn one or 2%, like you’re saying you still can count on The 4% or 5% whatever your board has determined for that year is going to come out and it will support you in the bad years and you’ll be profiting your end out. You’ll be growing your endowment in the good investment years.

[00:18:58.94] spk_0:
But that is also a board decision. The board has to also mhm address that spending policy. It can’t just be, well, let’s see the CFO says this year, we’re going to spend 4% and now gee it’s wrong, let’s spend 5% next year. And so what if it’s going down. So in order to keep that money coming, we’ll do 6% again. The board has to wrestle with this decision making and not just let it be haphazard

[00:19:22.44] spk_1:
and a lot of times they, the boards will board will get advice from the investment manager, what, what they predict will happen in the, in the next year or two. Uh, and how confident they are in that prediction, what we’ve learned over the past several years And what that tells us perhaps about the future, you know, so you can the board can get input often from an investment manager and you know, and this applies if you have $100,000 endowment and you’re looking at $4,000 or $5,000 coming out each year. You’re

[00:19:37.98] spk_0:
still, you know, it

[00:19:49.44] spk_1:
doesn’t matter the scale, the principles that you’re describing are all the same. The board needs to decide. It’s not just Let’s decide in December, what we’re going to take out on January 1st. There needs to be right. There needs to be a board evaluation of this and a policy around how your endowment is treated

[00:19:58.24] spk_0:
Exactly 100%.

[00:20:47.44] spk_1:
Okay, cool. Um let’s take a little higher level view. You you have, first of all, you have a chapter why we need an endowment or maybe we don’t. And I thought, well, I look back at the title of the book because the title of the book I thought was now is the Time for endowment building. So, alright, But it’s mostly a pro probably 90% of pro chapter. But let’s talk a little about some other advantages and then you you name a disadvantage and maybe maybe I missed other disadvantages in terms of equity across the years but acquainted. So aside from having a steady revenue stream, one of many, hopefully that we can count on through in the year. Why else might we want to have uh, an endowment either quasi or permanent

[00:21:54.54] spk_0:
first. Let me go back to that title of that chapter. Do we need an endowment or maybe we don’t or whatever. A favorite chapter in the whole book. And I’m so glad you picked that out because I think that’s a very important issue. Do we even need an endowment with the Sunflower, the uniform prudent investment act there. It says you have to have it at the donor directs it. But what about all this other stuff? Do you really need an endowment? And I always believe you do because you can have a really bad year in the market or you can have donors? You can have a donor who’s really supported you for ages, especially if you’re a small or middle size organization. And all of a sudden that donor either has a bad economic year or the donor can have said, you know, I don’t like you anymore. I don’t like your exact or your development director really insulted me and didn’t handle me well. So you know what you’re done, You’re out of my gift giving. And if you or look at the federal government, it changes its allocations on a regular basis. So if you don’t have an endowment

[00:22:14.84] spk_1:
and I just add one more foundation priorities, Foundation priorities change too. Or foundation may agree to fund you for three years and then that’s it. And that’s what they would extend another three years. And but they’re not, they’re keeping to what they said. So foundation can change as well.

[00:23:31.64] spk_0:
Any donor. Let’s just look at it as any supporter, whether government, whether private, whether stay, it doesn’t matter can change their minds. And if you don’t have a fallback because it’s going to take time to recuperate the kind of money that you’re losing, then you’re in big trouble. So the endowment provides you with maybe not the total replication of the gift, but certainly it keeps you from losing sleep at night because, you know, as the board and exact that you have a cushion to help you through bad times. The other reason I like endowments. And this was what I always used when I worked with potential donors is we in the not not for profit sphere, particularly for a smaller mid level organization. We have no money for research and demonstration that’s really icing on the cake. And yet it’s fundamental to the work we do. So I like an endowment to give us a little leeway in the kinds of programs that we want to experiment with, I call that money risk taking, it allows us to think about what we’re doing in alternative ways. And if we lose, we don’t succeed. Okay. At least we tried a different pathway or we took took some risks and we’re not always being so safe in the not for profit sector, we have to change the way in which we do things. And an endowment allows us the wherewithal to do so

[00:24:04.34] spk_1:
take a little risk. You know, we we we see a different way of doing something or something new that we can try uh $1000 behind a project project.

[00:24:31.74] spk_0:
And as you say, hire an investment manager, want to go into some strategic planning or hire a new officer employee to do something in a different way. Anything that we want to do that isn’t in accordance with the way in which we’ve done it over the past. And the domino allows us the leeway to try new things.

[00:24:38.14] spk_1:
How about the intergenerational Equity rationale, which cuts both ways. But let’s let’s deal with the pro the pro first you talk about it in the book.

[00:27:01.64] spk_0:
Well, intergenerational Equity is really brought up by um Tobin, who is, I forget his first name, who is a Nobel prize winner economist at Yale and what he says is an Endowment provides the same services to the generation today as for the generations in the future. So that’s what’s called intergenerational equity. Well if I go to the Y W. C. A. And I can use the pool or I can have daycare or I can have services because I’m homeless. That those same level of services will be available for the next generation of women because the endowment will be growing and the value of the money will be equal. So that’s the intergenerational equity. Others argue that this generation is going to be richer than the next generation. So why should this generation supply for the future or the opposite? No one really knows who’s going to be richer and who’s going to be poorer. There was some like Henry Hanson who is I think now an emeritus professor at the Yale Law School and it was his work that really got me started and thinking about the economics of endowment and his thinking says, hey look at Harvard Yale, these big universities, these big museums are holding on to so much money in their endowments. Wouldn’t it be better that they spend more today? And some people say, yeah, he’s right. And others say no we have to have intergenerational equity and make sure there is there for the future what’s available today. So you can argue it either way. Um and of course the favorite argument is the impact argument, do we want impact today? Do we want to spend all the money we get today and get the biggest impact today, are we pushing the can down the road and saying, okay, if we don’t spend the money today, we’re just continue waiting the problems down the road. And so what is the impact? So that’s why they’re question is, do we want an undamaged for intergenerational equity or no? Should we spend all the money today and try to solve all our problems today? And that’s a decision that organizations have to make.

[00:27:49.54] spk_1:
That was very interesting. I had never thought of it this way before. I read the book that that there are folks who say that uh, preserving endowment is actually, uh, antithetical to intergenerational equity because you folks now are doing what you just said, they’ll be pushing the can down the road, kicking it down the road. You’re you’re not investing enough and you’re you’re forcing the next generation to deal with the problem that you could solve if you would spend more so by spending less and preserving it for us, you’re actually hurting us because you’re levying a problem on us that you probably that, you know, the belief is you have a better chance of solving if you put more money toward it.

[00:28:29.04] spk_0:
Exactly. And there’s another issue in this, we keep talking tony about the organisational to organisational decision making, that’s also a donor decision. I dealt with many, many doctors who said I don’t want my money put away for the future? I want to see impact today. So that’s why a board has to discuss what they really want. And once they make that decision, they have to be able to communicate the wise and the wherefore to the donor. But ultimately, it’s a donor decision as to how the gift is made.

[00:32:11.84] spk_1:
Let’s talk a little about that donor. That’s, that’s, that’s excellent having these conversations with donors. You know, you said earlier, a lot of times, donors don’t even know that they have the choice to give a gift to endowment. A gift of, uh, yeah, that will last in perpetuity. And listeners, you’re just gonna have to get the book because Deborah talks about the phrase in perpetuity and what she learned about learned about it. But you know, we can’t, we can’t probe everything. Uh, you got, we scratched the surface, you gotta get the book. Um, but let’s say, but it is valuable to talk about, um, well, it’s all valuable to talk about, but we only have so much time. So, uh, your lackluster husted host is choosing to talk about the donor conversation, having, having a discussion with donors about an endowment gift. It’s time for Tony’s take to plant giving accelerator. So here we are talking about endowment building, right? Planned giving can be a great help in building your endowment. Lots of planned gifts come in unrestricted. I encourage you to put as much of that unrestricted money as possible into your endowment. The plan, gifts that come restricted. Those have to go into your endowment by law. So, uh, you could even take the show today. The time for endowment building is now, you could swap out endowment building with planned giving time for plan giving is now, which actually is ironic because something that, uh, Deborah and I are going to be talking about, you’ll hear the irony, just keep on listening. But for now, um, so you want to build endowment plan Giving an ideal for this Playing giving accelerator, I will help you get started in planned giving in 2022. The next class starts in January. I’ll teach you step by step, everything you need to get started. It’s a six month course, used to be a year now it’s down to six months learning exactly the same stuff exactly the same curriculum, but condensed and still only one hour per week, an hour a week. But I’ve taken out some of the free time and aside from learning from me, there’s this incredible peer support and peer learning. The existing class, the current classes existing sounds so jeez, existing sounds so I don’t know, So sterile the existing classes, the current classes, The members right now, you should hear the way they’re supporting each other, helping each other with questions about their board or individual board members. Um, donors, leadership questions. It’s a great supportive community and I have every reason to believe that the january class will be the same supportive. So there’s a lot of peer learning as well as learning from me. So you’ve got enormous support by no means are you on an island starting your planned giving? That’s, that’s antithetical to planned giving accelerator. So if you’d like to check it out, think about joining the january class, it’s all at planned giving accelerator dot com. I hope you will and I hope you’ll be with us if you want to get your plan giving program going next year. I hope youll be with me in planned giving accelerator. That is tony state too. We’ve got boo koo but loads more time for the time for endowment building. Planned giving is now

[00:32:21.04] spk_0:
froze. Yeah,

[00:32:43.54] spk_1:
we did freeze. Okay. Yeah. I made a little joke about lackluster host and I didn’t see, uh, you didn’t smile, was disappointed, but you’re frozen. So I’ll take that as a, as an, as an implied smile. So please, I’ll maybe I’ll edit this out or maybe not. It’s not really that bad. But talk about that donor conversation regarding an endowment gift. Mhm

[00:33:38.84] spk_0:
There are all kinds of donor conversations. The point and I and you read about it constantly in the chronicle of philanthropy is the necessity to have the conversation because oftentimes people make a state gifts and they don’t even talk to The people in the development office. That’s one. So they’re really two conversations. There is the personal one on one conversation with the organization to which the donor is giving the money, but there’s also the printed conversation or the website conversation. And that’s why I feel it’s so important that organizations make the preference and tell donors either verbally or through written material what they want and why. But back to your question on the verbal conversation. Uh huh. I think it’s very important to listen to the donor first. Everybody in this field, you have to listen to the donor and hear what the donor wants and you said something earlier in this interview where I did not interrupt you, but I did. Um,

[00:33:54.57] spk_1:
I’m like me. I just did right this second.

[00:35:43.24] spk_0:
I did get the chills when you said if the donor has directed where the money goes. I think the biggest and the most important conversation that a donor can have is how they want the money used and the most important usage is unrestricted and what we have to explain to donors is what they sail it. See as a usage today may not even be in the cards in 20-50 years. We may have conquered breast cancer. We may have conquered homelessness. That would be wonderful. But and asked me very, very clear to a donor that they, they have to think broadly in terms of how they want to direct their money if they want to direct their money at all or if they do want to direct their money that they have to have a second purpose, which could be unrestricted if the first purpose becomes obsolete. So I was always the endowment officer, the fundraising officer to try to get the most money to be unrestricted because then we would have the flexibility if we wanted to use it for experimentation or if we wanted to use it for a particular program. And I’m not sure that we talked to our donors in a generic fashion. We listen to what they want. And then we fashioned the gift accordingly as opposed to communicating what this money is really going to be used for over time. And that’s an important conversation

[00:35:50.24] spk_1:
about what our programs may look like in the future. Uh, but, but your point that we may not have some programs in the future.

[00:36:53.43] spk_0:
Yeah. And you can direct your program, your direct. I remember a woman came to me and said, you know, I wanted to defend. My father was a violinist. I wanted to have an endowment for musical concerts. And the last thing we needed was any more money for musical concerts. We needed money for Children that were challenged and needed some educational programs. And I was real clear to her that that was the need. And I brought in our educational professional and we talked about it and she completely understood and was willing to make the change and educational programming couldn’t go on forever because it changes over time. But it’s broad enough that the function is not restrictive or just broadly restrictive. and her father’s name still went on the named endowment, but it was for something that the community needed as opposed to a program that we didn’t really need it all nor want.

[00:37:01.43] spk_1:
And some of that unrestricted money could be put into endowment to,

[00:37:05.13] spk_0:
oh, this is the endowment get.

[00:37:39.03] spk_1:
Well, that was, yeah, that was, I’m going back to something you said earlier about, um, restricting restricted gifts, you know, being part of endowment, but, but unrestricted gifts, you know, you can put some of that into. I’m always advocating for clients put as much as possible, You know, I understand, you know, and it’s always a tension, of course, there are immediate needs. We got to keep the lights on, we got to pay the rent and the salaries. But you know, can we peel off anything? We peel off 15 2025% and put that into the endowment and, and spend 75% this month.

[00:39:02.92] spk_0:
That’s a different conversation. That’s a different conversation. There’s the convert endowment conversation, which is the permanent endowment conversation, which could be through an estate gift, a future gift or a current gift. This woman was making a current gift, which is another issue. We don’t think, I think, um, widely enough about talking to donors about a permanent current endowment gift. So that’s a um, let’s say you have a capital campaign. I always want to peel off a percentage of a capital campaign gift to go into the permanent endowment for maintaining that which we are building because otherwise what happens is you put all this money into the capital into the building. Now, all of your costs have gone up, but you have no wherewithal to maintain those costs and you put the organization at some kind of risk. So it’s a very wide that’s the beauty of endowment conversations. They can be very, very wide. They can be very, very creative. And the less you restrict your fundraisers imagination and your donors imagination, the more impact current and future that a gift might have.

[00:39:23.82] spk_1:
Let’s have a little fun with the phrase planned giving. I have a company called martignetti planned giving advisors. I run an online class called planned giving accelerator. But I mean, uh, there may be a common ground or maybe not, you know, that’s fine, but share your, your, the guests. So you go first. You share your thinking about the phrase planned giving.

[00:40:23.71] spk_0:
As I said in the book, I never allowed either my staff or hopefully my consultant clients or even a donor to use the word plan giving. We all plan are giving whether it’s our annual distributions or our future distributions. So planned giving as it is perceived or understood by the experts in the field are primarily future gifts. And I, my my my problem with the language is a we all plan our gifts. So it’s a, it’s the phrase is really only for the expert experts in the field. And it’s sometimes more often than not turns off boards and donors because they don’t know what you’re talking about and they think it is so convoluted and so expensive and you need fancy you should excuse me, consultants to help you go through this.

[00:40:39.24] spk_1:
You’re a consultant.

[00:43:39.50] spk_0:
Yeah. And but I don’t ever use the word plan Giving in my consultancy. I use endowment development. So that’s my first issue with the words Plan Giving. The second issue with it is plan giving is a tool. And what we don’t say is why do we want to use these grand gifts? What is the ultimate purpose of the planned gift? Do we want the planned gift to be used today? Okay, so I’m going to make a quote unquote. I’m going to set up a charitable gift annuity. It’s a future gift when you the organization received the principal after I pass away. What are you going to do with it? So my feeling is that we should concentrate on the use of the tool. What do we want the gift to be used for as opposed to the tool itself? So that’s two, three fancy dancy plan gifts, charitable lead trust, charitable remainder trust? Charitable. What have you trust? Those are going to come to most organizations through a professional advisor. They’re not going to go from the donor to the organization. So I concentrate on the book in the book with what kinds of gifts are easy for an organization to do to pursue where no attorney is needed. And then on the other hand, I think it’s very important to have outside counsel so that if you do receive as an organization, they’re kind of two ways to look at it. If the organization is the trustee of the gift that the professional advisor constructs, then the organization needs an outside counsel to make sure that the organization’s interests are protected through the document. But we don’t need all these fancy attorneys in house and what have you, especially small to medium sized organizations. There are lots of things that they can get current and future endowment gifts that have no relationship to these trust gifts. But again, my my my argument is a, the language is scary to the non professional and even fundraisers get scared by the language so they don’t discuss these kinds of gifts with their donors and ultimately, what is the purpose of the sophisticated, so called tools and what do we want to do with it in the organization? And that comes back to the board discussion.

[00:44:39.89] spk_1:
Okay. Yeah. I think we, I think we largely agree. You know, my, my use of the phrase planned giving is exclusive to those who are, I’m not even gonna say plan giving experts because I, I work with startup programs. So they’re not playing giving experts that they may never be, but they can have a, they can have a plan giving program. So I’m talking to folks who are inside nonprofits, but I understand your point to your right and I agree that it’s an off putting phrase for a lot of people. It’s just so well ingrained that my message constantly is don’t be intimidated by planned giving. Debunk the myths of planned giving. Planned giving is not a black box. You don’t, you know, I’ve got five myths, you don’t need an attorney. Like the things you ticked off debunked of top five minutes. You don’t the myth that you need an attorney, the myth that you have to offer complicated gift options, the myth that you have to spend a lot of money. I can’t remember the other two of my own debunked myths, but there’s a lot of mystique and mysteriousness and it does, it absolutely intimidates lots of non plan giving professionals and that those are the folks I’m talking to because I want to start up programs where its

[00:45:20.89] spk_0:
endowment building. See again, the plan keeping is the tool, right? It’s that is why that’s my primary Um, complaint is AIDS, the tool. We don’t talk about the purpose of the planned gift, how it’s spent when we actually receive the proceeds a and b. I love Doug whites comment to me, he calls the phrase planned giving calcified. He was using it what 30 years ago. It’s old. It’s time for us to change that.

[00:45:37.79] spk_1:
I’ve had, I’ve had dug on the show every time he publishes a new book, I have him on the show. Um, the fascinating one was the Robertson case at was at Yale. It was Yale.

[00:45:39.69] spk_0:
I don’t think it was texas, I’m not sure.

[00:45:43.17] spk_1:
All right. Maybe wasn’t really there, but it was, it was some time ago. He’s working on a new book now. So when he gets that one out, I’ll have him

[00:46:36.88] spk_0:
again. My biggest compliment. tony was when, um, two things happened. I did write him about some of the ideas that I was thinking about and never dreamt. He would reply and he replied in this long, long email and supported everything. And what was even more interesting and what he wrote to me is even with that act that we began this conversation with the uniform prudent management act, that’s in all of these states, there’s so many organizations that don’t even pay attention to it. Even when they get donor designated gifts where the donor says I wanted to go into the endowment, the organization is either unaware of the act or tends to ignore the act. And that’s where I think consultants like you and me have even a larger role is to help the boards come to grips with what they are doing with these monies and what they want to do with these monies.

[00:47:11.38] spk_1:
Yeah, It’s a, it’s an important conversation and, and the policies behind it that we talked about. Um, right. I’m, I agree, I agree. We uh, we, I guess what I’m, so you have a few things, you, you have a lot of footnotes to eat my emails with Doug White, you’re crediting Doug White and lots of cases email

[00:47:21.44] spk_0:
with White.

[00:47:24.48] spk_1:
Uh, he’s a gentleman,

[00:47:25.27] spk_0:
he’s a gentleman, he’s starling, he’s the guru. And it was very important to me that he agreed with my arguments because my arguments are not run of the mill. They are outside of what we actually for most organizations actually operate today. And that’s the reason for writing a book because you’re trying to affect change in the way in which the field operates.

[00:48:23.77] spk_1:
I would disagree with with you and Doug and playing giving. Being calcified, I would say it’s well known. It has been around for a long time. I had 60, 70 years or something like that back going to Robert Sharp senior, he was an early practitioner, uh, I don’t know who coined the phrase, I don’t know, he claims that, I mean he’s no longer with us, but um anyway, it’s a, it’s a timeworn phrase uh, calcified, Yeah, calcified, overstating, overstating. Its uh, its utility or lack of its lack of utility. I think it’s just a well well well known, well understood phrase,

[00:48:33.17] spk_0:
professionals in the field, but not the people that really matters, which is the donor and the board decision

[00:48:34.19] spk_1:
maker. That’s where we agree. Yeah, I absolutely agree with, not talking, not putting on your website planned giving options. You know, you

[00:48:41.87] spk_0:
suggest a bunch of your professional. I am the director of planned

[00:49:18.97] spk_1:
giving because that is an outward facing like that’s an outward facing title. You can know internally that the person works on planned gifts you want if you want to call them them internally, but outward facing. Yeah. Endowment development, long term, long term giving officer. You know, I tend to not like the silos anyway because I think the long term giving officers should be working a lot with the annual giving officer who’s working a lot with the peer to peer fundraiser of course, in some organizations, that’s all one person. Um All right. All right. Deborah, Why don’t you leave us with a little, um, endowment motivation? I think we’ve, you know, I feel like we’ve given a good justice. Uh, you know, but you wrap up with some final words on Endowment.

[00:50:14.86] spk_0:
You didn’t warn me about that one. Come on, think about this for a year. You wrote a book about this for for 25 years. You’re going to book, Right? And that’s why I’ve concentrated it on it. And those of my colleagues through the field say it’s about time. You wrote about it because you believe in it so strongly. I believe in endowment is like a retirement fund. If you don’t put away money for the future, you’re not going to have a future and it’s the board’s responsibility to think, yes, we have to worry about today, but we have a responsibility to future generations and future clientele to make sure that this organization is healthy today and tomorrow. And that’s why I think endowment is so important

[00:50:21.36] spk_1:
today and tomorrow. If you you see it on all the social networks and the nonprofit communities, sustainability, sustainability, well, if you if you want to live sustainability and

[00:50:34.36] spk_0:
and be healthy and be healthy, it’s really not only sustainability but to be healthy and your sustainability to be healthy in your retirement, that’s why we have our iras we want to live a qualitative life and we want to make sure that our organizations have a qualitative future.

[00:51:12.36] spk_1:
Mhm irish thought healthy was subsumed and sustainable. I just thought that meant, you know, not just not just starving, getting by, but you know, you’re you’re healthy, just sustainable. So if you want to walk the walk of sustainability, talk about, talk to your board about endowment development, Endowment growth. Do it correctly. And uh the book will help

[00:51:15.59] spk_0:
you time

[00:51:48.46] spk_1:
for endowment building is now there’s other chap, there’s a great, there’s a case study on a program called Life and Legacy of the Grinspoon Foundation. We didn’t get into that, but there’s a there’s a chapter on that could help you get started um you know, who are your best, your best prospects for for endowment type gifts and more about the titles. Uh and then the jargon. Just that’s the book. And the author of it is Deborah Kaplan Pahlavi, you’ll find her practice at Deborah Pahlavi dot com. And the book, the time for endowment building is now Debbie, thank you very much for sharing. Really

[00:51:53.09] spk_0:
enjoyed it. Thank you Tony. It was a fun conversation.

[00:51:56.18] spk_1:
I’m glad. My

[00:51:57.05] spk_0:
pleasure. Good luck to you And your plan.

[00:52:08.05] spk_1:
Giving consultancy. That’s very gracious of you. Thank you. See, and you didn’t say it to snarky either. Just a little bit, got a little bit of a pejorative tone, but I’m willing to overlook it Because it wasn’t, it wasn’t much, is only 10 or 15%.

[00:52:10.75] spk_0:
It wasn’t snarking on. I detected a

[00:52:14.40] spk_1:
little, we’re gonna play it back.

[00:52:15.64] spk_0:
There was a little snarkiness, but it was a small percent.

[00:52:44.15] spk_1:
No, no, look, okay, wait, I gotta finish up for our listeners because next week Jeanne Takagi returns with Risk Management Part two. And if you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o Our creative

[00:52:44.64] spk_0:
producer is planned. Meyerhoff shows social

[00:52:47.09] spk_2:
media is by Susan Chavez.

[00:52:48.83] spk_1:
Mark Silverman is our web guy

[00:53:00.95] spk_2:
and this music is by scott Stein, thank you for that information scotty be with me next week for nonprofit radio big non profit ideas for the other 95

[00:53:14.05] spk_1:
percent go out and be great, mm hmm.