Do you want to be effective, productive and creative in the 4th quarter? Heed my admonition. The time to prepare is now.
I love our sponsors!
Do you want to find more prospects & raise more money? Pursuant is a full-service fundraising agency, leveraging data & technology.
WegnerCPAs. Guiding you. Beyond the numbers.
Credit & debit card processing by telos. Payment processing is now passive revenue for your org.
Listen Live or Archive:
- On Fridays at 1pm Eastern: Talking Alternative Radio and tune in
- Listen to the June 1, 2018 archived podcast
Beth Kanter, Carrie Rice & Meico Whitlock: Tech Mindfulness
Our Nonprofit Technology Conference panel wants you to avoid technology burnout or overcome it if you’re already there. They have mindfulness advice for your entire office, your teams and you. They are Beth Kanter, Carrie Rice from Carrie Rice Consulting and Meico Whitlock of Mindful Techie.
Gene Takagi: Fringe Benefits Trigger UBIT
Tax law now requires your nonprofit to pay unrelated business income tax on parking and commuting expenses you provide for your employees. Our legal contributor, Gene Takagi, shepherds you through the new land. He’s principal of NEO, the Nonprofit & Exempt Organizations law firm.
Top Trends. Sound Advice. Lively Conversation.
Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.
Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
Processed on: 2018-11-11T23:54:33.872Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2018…06…392_tony_martignetti_nonprofit_radio_20180601.mp3.632003455.json
Path to text: transcripts/2018/06/392_tony_martignetti_nonprofit_radio_20180601.txt
Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent i’m your aptly named host oh, i’m glad you’re with me. I’d be forced to endure the pain of zoho iq andthe assis if you stung me with the idea that you missed today’s show tech mindfulness our non-profit technology conference panel wants you to avoid technology burnout or overcome it if you’re already there, they have mindfulness advice for your entire office, your teams and you. They are beth cantor carry rice from carry rice consulting and miko whitlock of mindful techie and fringe benefits trigger you b i t tax law now requires your non-profit to pay unrelated business income tax on parking and commuting expenses you provide for your employees. Our legal contributor, jean takagi shepherds you through the new land he’s, principal of neo the non-profit and exempt organizations law firm i’m tony, take two, show your gratitude. We’re sponsored by pursuant full service fund-raising data driven and technology enabled tony dahna slash pursuant radio by wagner, cpas guiding you beyond the numbers wagner, cps, dot com and by tell us turning credit card processing into your passive revenue. Stream tony dahna slash tony tello’s here’s our panel on tech mindfulness welcome to tony martignetti non-profit radio coverage of eighteen ntc you know what that is? It’s the two thousand eighteen non-profit technology conference coming to you from the convention center in new orleans. This interview, along with all our eighteen, ninety si interviews, is sponsored by network for good, easy to use donorsearch and fund-raising software for non-profits my guests right now are beth cantor carry rice and miko whitlock welcome all three of you. Thanks for having us. Our pleasure, my pleasure. Thank you very much. Carrie with cantor is master trainer, speaker, author, blogger and her latest book is the happy, healthy non-profit carry rice is principal at carry rice consulting, and miko whitlock is founder and ceo of mindful tiki. All right, your workshop topic is had a conker technology distraction and burn out and be more present for yourself, team and organization. All right, that’s pretty lofty presents. I feel like starting right in the middle. Carrie, we’re not so president so often, are we? Well, we broke up our session into our presence for ourselves, our presence for our team and our presence. For our overall organization, that was my focus was really about what are we doing to make it possible for those of us who aren’t members of the paid staff necessarily to remain present for the organization in a way, that’s not pushing them past their use of technology in a mindful way that to their own benefit as well as for the organization. Okay, so so each of you, i guess, has has ah, part of this three tiered presentation. Is that correct? Yes. Okay. So then carry is the organization, right? Isn’t in the organization. Okay, the host needs some notes to keep this straight. And beth was yours. Climb the we the wean? Yes, ourselves that we being of teams or internal organization staff working together. Okay. And, miko, what is your part of this? The eye, the individual? Oh, you’re the individual. Okay. Okay. So how do beth and carry distinguish the two? The two years of years the organization so you’re outside the organization, extra marries outside the organization and remaining being present. And you’re here in the internal. Okay. Got it. Yeah, i do. Alright. So far. I hope i don’t lose it. I got it? Okay. We’re also trying to overcome tech burnout. You’re we’re all concerned about tech burn out what’s the trouble here, rico? Well, the trouble is twofold. So one is what i described his intention deficit disorder, where we have a lack of clarity about what it is. We’re actually focus on it in a particular moment. I don’t think that’s a crazy coin. I mean, i think that’s out there is an attention deficit disorder. Intention? Oh, intention. Attention. Oh, well, i’m glad i okay. Intention. Definite deficit disorder. I’d yes idea. Okay. I made that clear. Yes. And so part of the work i do is around people to take a step back and really reflect on what it is that you’re trying to do in particular the context of a non profit organization, what’s your role. And what are you pushing in terms of the actual mission and the outcomes for this one aspect of it? The other aspect of it is that we have to recognize that the technology is designed in such a way that is intentionally draining our attention. Right? So is, you know, we have push notifications that are set up by default, for example. For social media, for our mobile devices. And we have to understand that that’s intentional. But they’re also ways for us to control that we can turn off those modifications. We canoe certain absent applications to regain our attention, to be more present. But those are sort of two aspects of it lack of intention and then also the intentional effort by companies to actually take and hold and keep our attention. Attention. Okay, thank you. And welcome back to non-profit radio. Thank you. And i talked in twenty sixteen and the other person on the panel who i spoke to in twenty sixteen was best cancer. We’re talking about your was then your new book? Yes. Ok. Healthy non-profit healthy non-profit, which is still you can still get it. It’s. Not like it’s out of print or anything. But in twenty sixteen, it was new. And your co author wass lisa sherman. He’s a sherman. Is she here? Not this year, but this year. Okay. And how is this work today? Different than what we talked about in twenty sixteen and happy, healthy number off it. Well, if we go back to that radio program in your archives, we talked about self care and taking care of ourselves and talk on a culture of well being. So this is a subset of it on dh specifically how staff working together can be highly productive unless distract less distracted and get their works done. And i think what we’re faced with is something called collaborative overload, which is back to back meetings, too many emails, too many platforms, and that keeps us from getting things done. So a lot of what i talked about is how could you be more intentional about your work together to combat this distraction? Okay, we’re cement wristing phrases that lack of intention intension deficit disorder, collaborative overload. Carrie, did you come with the special phrase? Welcome to non-profit a radio is very ous a newcomer. Welcome, i always surround myself with the best, so you’re you’re non-profit radio. Exactly. I’m a non-profit radio way with you and beth in mikko doesn’t get much better than that. Um, well, i come from a world where my branding is called empathetic non-profit management, which is basically that all the stakeholders of the organisation should be treating each other the same way that we treat the recipients. Of the services that we provide so the empathy that we have towards the poppies or the homeless people, we provide the same level of empathy tours, donors towards board members towards members that we’re looking at each of those groups through that same empathetic lens. And so by doing that, and then combining that with technology it’s about changing the expectation of what we do internally on our team or what we do is individuals based on the work that meeko is suggesting that we’re saying, well, maybe that doesn’t all apply to the external stakeholders who aren’t actually getting paid to do the work that we’re doing as professional does not okay, there’s a lot here, we’re gonna unpack it. I’m the remedial person on the panel, okay? Because you all have been thinking about this for years, or at least, you know, it’s, right? I mean, years or at least months in collaborating around this on the newcomer. Well, same way. Okay. Right. Well, ok. I want everyone thinking out of an average. Okay, on average are so you’re quick learner. So bring me along. Yeah. Be respectful. Okay. Uh, it’s. Time for a break. Pursuing they have a new paper, the digital donation revolution how do you keep up in our one click to buy amazon world? Can you use more revenue? A loaded question? The paper has five online fund-raising tactics proven to work and save money proven tactics you will find the digital donation revolution on the non-profit radio listener landing page. Tony dahna slash pursuing radio now back to tech mindfulness look, i don’t know where should we go? I want to start with the i’d like to start with the i actually down the end. Okay, i will start the individual. This the lack of intention this is all around helping us to stay focused right now so that we can be more mission successful ways all it’s all for the good of the of the of the social yes, there’s the societal good. But if we don’t bring it down to the if we don’t start with the individual, we can’t be maximally efficient in helping change the world. Yes, my yeah. Is that a decent contacts i put in an early yes, and so it it starts. I use a framework to people to sort of have ah place to go when they get distracted, right? So distraction is inevitable. So we’re talking about is getting a tool, a framework that they can walk through. It starts with understanding your why or your purpose. So why you showing up? Why are you committed to the work that you’re doing and then understanding based on your based on your wine, your purpose? What your actual goals? And you might have many goals that you’re focused on any point in time. And once you identify what your goals are, you actually prioritize because he recognized that with multitasking were actually mohr effectively be focused on a few things, that we’re not very good. Multi taskers, actually, are we even though we think we are what there’s actually wait, i thought we were not. Are we? Am i wrong? Well, you could say i’m wrong, i’m wrong. Why? In the technical sense, one way you could talk to this is not only me and nico, am i wrong about them? I’m walking about multitasking, i thought we were not really, truly you can’t really multi task exactly on what it when you’re doing two different task, your brain is just switching back between. The two on every time it switch treyz delays, and it also uses up brain cells and raises quarters all of cortisol levels that raises cortisol levels. So i was right. Okay, how come nobody said i was right? I am going to tell you that i think you’re right. It depends on the way to find monisha audiocasting so silent when i know for me i was seeking information that wasn’t next time, i’ll give it to him as long as it’s deserved. I mean, of course, it’s wrong if i’m wrong say, i’m wrong, but if i’m right jump on it, you know, it doesn’t happen that often. There you go, give credit where credit is, tio. Yeah, i actually like transitioning between projects, it’s just that for me i have to set aside an amount of time that works best for me to make those transition and that time is probably more than ninety second i s actually it is more than ninety seconds. Another thing about multi tasking is it takes you several seconds to re find yourself. We acquaint yourself with the task that you left, but you’re not going back to that could take his lorts nine or ten seconds for more, you know, when you’re like bouncing just quickly. I mean, it could take it could take ten minutes if you were writing something, you know, if it is a bigger piece or something. All right, because it’s not just the switching cost is also the cost of actually getting back to the place where you left off, right, and then take some time, they sort of speed up again, right? Right. Okay. Okay. All right. So good. We’re focusing on the on the you know what? I have a question for you, though. Sure. How does the eye how does what you’re describing relate to what carries part of this is she’s here you’re talking about carrie, talk about the individual as off site worker or as a as a consultant to the organization, but you’re also talking about individual. How do your how do your topics today differ? Well, i was so that they overlap, and so when we talk about why we’re talking about obviously, the individual right organizations are not just things they’re made up of people and the same thing when we talk about boards and other external stakeholders, we’re talking about people and individually way have to be able to show oppa’s out best cells so that collectively, when we come together, we can maximize our collective right, carrie okay, carrie where’s the overlap, right? So if someone were following amigos presentation yesterday about thie ability to say yes and to be able to say no with intentionality, then i want a board member who feels comfortable saying no to me because then when they say yes to me, i know they really mean it because i know that they have the skill set to say my schedule is too busy to be doing that right now or it doesn’t fit into my why of why i’m involved with this organization specifically. Okay. Okay. Um, i saw you nodding. You wanted you wanted anything with beth that’s about this promise not to swear this time you can go back, tio? No, it was twenty sixteen. Or was it fund-raising day in new york city, so, like twenty, fourteen or something? My boys just cracked fourteen and the two thousand thirteen thirteen remember better than okay. Two thousand thirteen fund-raising day n y c and best drop the f bomb, but she promised not to do now because i have affiliate stations that are governed by the fcc way, we can’t use the seven, we can’t use the seven words that george carlin had a lot of fun with, okay, okay, in any case, the whole context or yeah, long term listeners will remember best dropping everything twice in the same, the same discussion that certainly new visitors can go to your archives. Thirteen was only on one time that year, you find cantor at twenty martignetti dot com get the twenty thirteen appearance from fund-raising day in new york city. Okay, with that contact. Well, there’s something you want to add to the discussion. So, yeah, i think the collaborative overload is made up of four, four things the four piece and they’re not bad words. I don’t get what you don’t sow planning, planning priorities, being president and then people. So our relationships, interaction with staff and how we work together, communicate and collaborate on projects can lead to burn out in stress and certainly having, you know, just for example, let’s say my phone’s here, right? Yeah. This is like techno fear in ce and a bunch of people are doing this at a staff meeting it’s getting in the way of getting things done. We’re not giving each other our full attention and intentionality. I even considered that maybe you have a word for this cycle of insulting, well talking techno fear with techno parents? Yeah, insulting technology. A little offended you? No, i’m not talking in a meeting and people were picking up their phones. I’d rather they walk out this way. I think they’re going to the bathroom and i’m not tracking their time, so they’re gone for fifteen minutes do-it-yourself trouble may i’d rather they leave and come back and do it while i’m talking. But here’s the thing and it’s a lot of what i talked about in terms of the week. We have to be intentional about the way we’re working together. So if there are work and we’re being explicit at a meeting, we’re not checking our phones during the meeting or a technology unless it’s supporting the technology or else it’s a device free meeting. Okay, all right, so waken new can help with policies. Ground rules were also are also trying. Teo set norms that have to do with acknowledging riel life happening. So for me, some having someone come into a staff meeting and say, i’m waiting to find out if my father’s okay in the hospital. So i’m going to be looking at my phone during the meaning of exception exactly, but sat having that norm set so that someone is sneaking away to look at their phone and distracted from the meeting, but to be able to share with the members of the team. This is why i’m distracted right now i’m doing the best i can than everybody else khun give that person support and make them more successful. I agree, and then the knot intentionality around it. Here’s the reason why? Okay, okay were rough about halfway through and we we’ve talked around way talked about this. Why this is important. I want to spend time on strategies. What is our listeners? They’re in small and midsize non-profits how can they apply this work to them? Or if they are an outsider? Or maybe even a virtual employees carry reitman might you’re you’re part of this. I told myself i also applied a virtual employees. Absolutely, absolutely. Yeah. I mean, i don’t want to drill down through yeah, yeah, and specifically, when it comes to technology wellness with external stakeholders, my rule is simplicity is that sometimes the complicated solutions like using, for example, slack for us to keep track of our conversations for a lot of people who don’t work in a corporation or in an office or in a non-profit they don’t know anything about that program, so coming up with a simpler solution and saying, oh, let’s, just use google chat or let’s, just use text messaging or something like that it’s a simpler solution for an external stakeholder than an internal stakeholder like the teams that that’s talking about where you can actually say, okay, everybody needs to get up to speed on this particular technology, but it’s really hard to do that when it’s someone who is a donor or a boardmember or an external consultant or someone who’s working off site, so you’d probably rather i didn’t say we’re willing it down for the lowest common denominator. I prefer not to use that phrase whenever possible, but i will i’ll stick with simplicity because that people keep it simple, silly, i won’t say stupid keep it simple, silly. Okay, good enough. Miko, how about cem cem, drill down tto strategies. Teo, you know, overcome this tech burnout. So the first thing i will say is that not every solution is a digital technology solution. And so starting with just taking time to really get clear about your intentions and as i was saying, establishing norms in terms of policies around how you actually meet and how technology is involved or not in those meetings and using the time at the beginning of the meeting just run through really quickly. Hey, guys, this is what we agreed to. No cellphone today. Is everyone okay with that and running through it that way? Don’t think i was out, and that would be the time to raise your hand and say my father’s in the hospital. I do. I’m doing the best i can. Okay. Okay, so but if you’re looking for a technology solution, there are a number of aps out there that are really cool that really help you too be clear about their intention and to help you not to spend as much time on your device is doing things that aren’t moving your mission. Or your wife forward. So i think a moment for example, moment is an app that you can download for the iphone and for android moment, yes, moments ok? And it simply keeps track of how often you’re actually using your phone and how often you’re actually using different aps. And so you can look at the data that you’re getting from this and actually haven’t awareness. Oh, i’m spending two hours a day on facebook. I’m spending three hours, you know, looking at instagram like us five hours out of my day. Maybe i could be spending that time doing something else so that simple awareness could be oh, really begins to instigate a shift in behavior. Okay, okay. Strategy strategy for the we the team one one one that’s real popular’s tohave an email charter which includes things like what is your policy around after hours emails which can cause a lot of stress. It’s not so much the amount of time it’s this sense that you’re on call all the time it’s just it’s just the just the existence of it. Right? So having a really formal policy about, you know, for normal business email, i mean emergencies and disaster relief and all that it’s an exception way. Don’t expect youto at reply to your email right away between seven p m and seven a m sometimes it takes, you know, making sure that the senior leadership understands this and is modeling that behaviour as well. Yes, i know it does not. If not c e o on down buy-in none of these strategies, they’re going to be our gonna be adopted, right? Exactly those exceptions ceo is allowed to look at her phone during the meetings. The whole thing crumbles, right? I mean, we got nothing to bases, all right? And that came up in our session as well. Someone asked that my ceo’s looking at the phone all the time and what i know there’s so many things i want to implement, but i can’t and i ask that person well, do you manage a team? She said, my senior management won’t listen to me and i said, you managed to team and i said, yeah, just your team listen to you well, most the time they said we’ll create that culture on your team exact change. You can change the way we roll yet. Okay, okay. That came out and came out on the previous conversation today to try to think about what the the context of that was. Oh, it was trying to get buy-in from above, actually way. Label them buy-in bitches. Bitches is okay. All right, all right, all right. It is ok. Carrie and laura, i think they’re very good team. They’re very good together that used to be at the humane society of us. And anyway, we dump them two buy-in bitches, but one of them said, if you can’t, you can’t make them get get the buy-in above. Then manage what you can on your on your team. So same same idea and then show it off to you know, when your boss sees how productive your name is being, they say what’s the secret why’s your morale so good, why is your productivity so good? And then you’re able to say, because we we managed expectations, we set norms and you’re actually you’re managing up and there was another, another instance that came up with in this case, it was a consultant, mike. My clients expect me to respond to them right away. How do i address? That expectation and it’s kind of well, you. If you reply, you set up the expectations. We know you break the norms. Yes. You know, when that you teach people how to treat you essentially you notice that the boundaries early? Yeah, yeah. Beth is right the first time if you respond immediately, that’s that’s the rule and that becomes, however, if you reply with or if you maybe make make a call instead of replying with email, you know, i don’t i don’t do after hours. I don’t do after eight p m e mails or whatever. I mean, i you know, i have my own life. You said the boundaries of the expectations early and i ninety nine people out of a hundred going to respect that, i think. And i read it it’s in my consulting contracts, actually, that i only do work between norvig snusz hours. Okay, well, you’re the mindful technique. You if your story miss up and get off that shot his mic off. Great, but but i saw kivi, larry miller speak recently if bloom khan and she was talking about the types of roles where we want to be responsive to our members in real time, and so having there be certain members of your staff who have a different work schedule where they’re in the office only twenty five hours a week and then they’re available evenings and weekends fifteen hours a week to be checking so that if someone posts and says, oh my gosh, what do i do about my dog there’s someone who can respond in real time and say, we can’t help you with that? Why don’t you try calling this emergency number but that they don’t have to work full time in the office if they’re going to be available during alternative hours? That’s something that they actually negotiate with their workplace and the expectations air managed and that it actually works really well? Kibby it was an example that give you gave, and i thought that was it great way of thinking of it when we do want to be able to be responsive during weird times, that’s also has implications across time zones yes, yeah, likewise world where the people on the west coast what’s the expectation and carrying your you know, maybe you’re a consultant to a virtual employees on the west coast. Are you? Are you expected to be up and working at six a? M or do you work the hours of your zone? There are policies that cuts both ways, right? But what are what is our policy? That’s when it gets back to the normal? No, we need to go with the norms are what the ground rules are. Yeah. What’s bloom con it’s a balloon khanna blew the bloomerang unconference they do a column around here? Yeah, yeah. Bloomerang does an educational conference, which i know a lot of other vendors do as well so that their their clients are actually getting a lot of information as well as using excellent products, you know, across the board. Okay, that j lo j love involving bloomerang, i guess founded bloomerang. Actually, i think he’s been on the show. A lot of good people now and even more good people. Like i said, i only i only surround myself with the best company. All right, you can place carrie. You still got a couple minutes left. Let’s. Go back to yumiko. You got another another strategy. Tip tool. Best practice? Yes. So you can take control when you come to digital vices like your tablets in your mobile devices, you can actually take control so the defaults might be set to push notifications to you. For example, every time you get an email every time someone likes a post on facebook, but you can actually adjust those setting so that you’re not getting pained every time. Is it really necessary to get a get a email every time somebody likes a post your comments on it? Is it really? That is a really essential? Is it essential? I don’t, i think not. Right? Well, israel, i imagine that could be circumstances where i might be the case. If you’re managing social media on behalf of her brand, maybe it does make sense if you’re monitoring comments, but as an individual, maybe not if it’s, especially if it’s getting in the way of you getting meaningful work. Okay. Okay. Excellent. So look at those defaults. Yes, because the platforms want you engaged. Exactly. Uh, that’s how they make their money? Yes, yes. Yeah. Linked in with the with the what is like that you can you can vote somebody with you. Give somebody a endorsement. Endorsement? Yes, with the endorsement. Oh. My god, it’s rampant? What do i mean? That first of all, they’re meaningless. It’s just an engagement hook. Yes, i think. All right, we don’t need to be notified. I’m obviously i’m sure you’re sharing my bias. Uh, sorry. Okay, but its host. No, no smiling. Now, you don’t think it is all right. Listeners are accustomed to this he’s rants. Okay, another strategy. Ground of something else we can do within the organization. Uh, what? What could we do? Root. Nice reflection. Okay, right out. How are your liberation? Okay, so, uh, because the stress and burnout is what i call fired-up leadership, our fire drill culture, which is basically oh, my god. The grants to tomorrow. All hands in the conference room let’s, get this done and and kind of if there are fired rell’s, you know which happened? It’s having the discipline toe push the pause button and figure out, is there a bigger systems issue or something we can address toe? So we don’t have this fire drill next time. Yeah. Weekly fire drills latto program. No, no one. And it pulls people off their work. It creates a lot of stress. And if the leader has that fire drill, leadership, culture, it’s, the shrill voice. It just causes a lot of stress. Yeah, and that’s, not productive, it’s giving me. I got a chill. I mean, i got a i got a physiological reaction, just as you were, and i didn’t even do it. And full fire drill voice. She didn’t run around or anything. I think it is all my fault. Okay, excellent. Zoho what about you said you call that routinized reflection? Yes. Ok. Ok. What about what about in the organization? Dahna dahna i don’t know. A collective time together. Devoted collective time. That’s not devoted to work. Well, i was kind of other reflection or something. Well, well, two things too quick. Tips. Okay, so so there’s the five wise, which is an exercise. When the fire drill happens, sit down with the team, do a twenty minute brainstorm. Why did this happen? Oh, because we didn’t have the grant on the calendar. So why did that happen? Oh, well, we don’t have a grantspace started before you drilling down, asking why? Why? Why? Why so that’s a really good practice? We actually find out the root cause we’re right through all the symptoms, right? If your record and try to fix it, thie other one is because we have bad time management tools were not using time management tools or headline management, right? Well, saliva flying there that’s mine. You know, sex on that time i was on the table didn’t hurt anybody. Okay? And the other thing is having look ahead. Rituals and ah, latto non-profits do this many don’t just like looking at you probably do this because you’re scheduling what’s coming up the next quarter, the next month, one organization that i know they have stopped days and stop days are they don’t have any internal meetings that one day a month, it’s actually a development team, and they work on getting that deep thinking done the creative planning, finishing up the proposal they didn’t right so it’s not filled with all the meetings and deadlines and stress. Carrie, i’m gonna give you the last shot. Unbelievably, this is we’re almost done last last tool tip strategy tech. I mean, idea what what you got both of my tools would be empathy and empathy. It would be self empathy. It would be taking a moment and assessing yourself and looking at all the expectations you have for yourself and others have for yourself and then empathizing and really thinking about what you’re actually going through. And then every other stakeholder you work with just walking a mile in their shoes and just imagining what’s challenging them. And how can you make it easier for them as well? The empathetic, empathetic also. Thankyou. All three. Very much. This one flew. Flew. Sometimes i gotta pull teeth. This one. Not like that. Okay, they are beth cancer, master trainer, speaker, author, blogger carry rice principal carry race consulting mika whitlock, founder and ceo mindful techie. And you are with non-profit radio coverage of eighteen ntc this interview sponsored by network for good, easy to use dahna management and fund-raising software for non-profits. Thank you so much for being with us. Need to take a break, wagner. Cps before they go beyond the numbers, they cover the essentials for you. Nine ninety and your audit. Check them out at wagner cps dot com. You get to know them in one dimension on the screen. Then go three d real life. Pick up the phone. Talk to the partner. You huge tomb. Or of course, you can use the contact page on the site. If you prefer. I like to talk to people. I like to get on the phone with you. Very nice guy. Not going to let you down. Wittner, cpas, dot com they will take care of you and your auditing. The end accounting needs. Jean takagi is coming up now. It’s, time for tony’s. Take two. I hit this last week, the ninety six year old secretary um i didn’t know who writes this crap. I didn’t hit the ninety six year old secretary she’s already dead. But i did mention this last week and i should write this. I need an intern to blame. She this woman gave eight million dollars to two non-profits in her will had very unassuming lifestyle all of our old life. Nobody knew that she was anywhere near ah millionaire, you know, able to give away eight million dollars in her will. Ah, my takeaway from this is in the video, the little teases i want you to show gratitude toe all your donors. She was not a donor, but she could have been. And she if she had been, she would have been very modest. So that’s sort of a tease. Take a look at the video at twenty martignetti dot com leinheiser love we got we got we got tons where’s it going to it’s going tio let’s start with cambodia and ottawa, canada you’ve been with us a few times. Ottawa welcome back. Germany, gooden tog gergen, india i’m sorry. I can’t i don’t know. How to say hello in indian but the live listener love goes to you brooklyn, new york that is not foreign att least not in my in my book, maybe from people in queens. It is taipei, taiwan ni hao where’s our china. No one in no one checking in from china today. Um, bring it back to the u s, tampa, florida, brooklyn, new york, multiple new york, new york get the to get the two borrows know staten island, queens bronx not checking in today. San francisco, california is with us washington, d c and new bern, new bern, north carolina. The live love goes toe all each and every live listener and the podcast pleasantries that the vast majority of our audience over twelve thousand listeners each week the podcast pleasantries to you. Whatever. However you fit it into your schedule, you binge listen. Six hours on a time on on sundays, pleasantries to the podcast listeners and the affiliate affections to our am and fm station listeners throughout the country. I’m grateful that your station carries us in your schedule and i’m grateful that you are listening. Analog analog will never die. I don’t care what anybody says analog is not going to die am and fm listeners affections to you now it’s. Time for fringe benefits trigger you b i t i i i can hear his heart beating it’s racing. He knows he’s coming in and he’s jean takagi he is managing attorney of neo the non-profit and exempt organizations law group in san francisco. Of course he’s, our legal contributor he edits the non-profit the popular non-profit law blogged dot com you should you should be bookmarking that are subscribing to that non-profit law block dot com he’s the american bar association’s twenty sixteen outstanding non-profit lawyer he’s at g tak welcome back, team takagi. Thank you, tony, how are you? Hey, you’re coming in booming. I love it. I’m doing very well. Thank you. Thank you, it’s. Good to talk to you, it’s. Been it’s been some time? I think it’s it feels like it’s been too long. I don’t know what has been but it feels like it. Welcome back. Thank you so much. Great to be back, tony. Thank you. So we’re talking about ah, cem cem tax law changes one specifically regarding is narrow category of fringe benefits and you be i tv. Ah, unrelated business income tax. We haven’t even talked about this for quite some time years. So remind us what unrelated business income tax is. Please? Sure. I mean it’s a great starting point. Because, um, a lot of folks have never had to deal with it before. And i are going all of a sudden have to have to have to deal with it now. But generally speaking, the unrelated business tax is on income tax that’s imposed on unrelated business trade income, which is income from a trader business that’s regularly carried on. So basically, with the same frequency and continuity is for-profit would do it. And that’s not substantially related to the organization’s advancement of its own charitable or other five a onesie three purpose unrelated business taxable income. That’s what? What? The income tax is going to hit now that people call it. You bit right, cubine? Yeah. Cubine for unrelated business tax. The acronym? Yeah. I’m wondering why it’s not a bit. Because it’s it’s unrelated to not eun it’s, not eun related. So i was. As i was thinking about this, i may adopt a bit you can stick with. You but if you want to be a dinosaur but the trend is moving now because one data point creates trend. It’s now moving toward a bit. Okay, so, quite roll off the tongue is nicely, but it really doesn’t. I think it’s coming is better because it’s unrelated itt’s a it’s, a sin tactically, grammatically, you know. Ah, naturalistic. All right, um all right. So, wait. So we have taxes on we have in minor ways or in, in narrow ways has put it that way in narrow ways on tax exempt organizations because the irs says that they’re primarily tax exempt, right? That what’s up. Yeah, well, i think what they are, they’re tax exempt on income from donations and on income from related activities that those air activities that substantially contribute to advancement of their their charitable purposes, and we never look at how their profits are deployed. So if, for example, a social services organization runs the coffee shop that had nothing to do with job training or anything like that, it was just ah, they bought a franchise coffee shop and they were making money. But using all the profits to go back into the social service stuff. That’s still unrelated, so any earnings coming out of that business would be taxable. Okay, um, and this gets to the three pronged test you mentioned it’s, trader business regularly carried on and, uh, not substantially related to the organization’s exempt purpose. That’s. Right. Ok, ok, we may. We may come back to these because i want to i want to get to the crux of this thing, and then i wanted tear it apart a little bit. I have a lot questions about why, why we’re getting, why, why this is being imposed on us. It doesn’t seem to fit, so you’re going to help you, khun, help all of us out. Hopefully, other people are questioning this, too. Although it’s, too late, it’s not like this is a proposal, i mean, it’s, it’s. A done deal. You have to deal with this thing so so if you have a bit liability, then you have to calculate how much tax you owe to the irs each year. Is that right? That’s? Right? So you’re gonna have to pay now, it’s a flat rate of twenty one percent attack on your puppet and you have to file. Thank you, john. Thank you for that thousand dollars arm or of of the unrelated business taxable income you’re going to have to file form nine, ninety with the irs, so that goes along with your regular form nine ninety siri’s filing, and this is important because this is going to hit churches as well that otherwise don’t have to file nine nineties, but if they’ve got unrelated business taxable income of a thousand dollars or more now they’ve got a file in nine ninety and paid twenty one percent tax on it. Oh, very yes, very interested, right. Churches are exempt from the nine ninety requirement, but now they’re going to file this nine ninety t assume t is for tony handup pick up. Okay? Yes. Interesting churches were swept into the nine. Ninety requirement under this. All right, what? They’ve always say if they if they had over a thousand dollars about unrelated. They always had to file this. But we’re creating new sources of this. We’re gonna have a lot more organizations and that’s. Why it’s important for churches to be aware of it now as well. Interesting. Yes. All right. Let’s, let’s. Get to the crux of it. What is the new source? What are the new sources that we are here talking about today? New sources of of it. So this all stems from what’s known as the tax cuts and jobs act on dh that’s basically congress’s new tax act. So i think most of us and we on an earlier show we talked about the tax reform act that hit and started to apply as of january first of this year two thousand eighteen. So under this tack fact there’s several provisions that affected non-profit on tax exempt organizations and one of these had to do their several that applied to to the labbate unrelated business income tax. But one particular thank you. Thank you very much. When in particular that’s. Quite distressing. Is that now a qualified transportation fringe benefits that’s provided by an employer to an employee is going to be taxable so it’s not any income that the non-profit is receiving it’s, actually, for most of them, an expense that they’re paying for a fringe benefit for their employees. Um and all of a sudden now they didn’t have to last year, but starting this year, they have to pay tax on giving a qualified transportation prince benefit to an employee. Okay, now it sounds like you’re you’re ah, you’re consistent with my thinking because you just drive. It is distressing, and i didn’t see how it was income because typically pre-tax income, but all right, so let’s, let’s define what is a i guess the acronym is q t fbi? What is a qualified but i’ve drug in jail, so, you know, i’m not could put myself in jargon jail. What is a qualified transportation fringe benefit now that is going to trigger a bit under the tax law, so it would include things like any employer provided shuttles to work transit passes that that you might give teo your employees so that they can take the metro or whatever hyre transit that that they have to get, get to work and workplace parking. Zaf employers air providing any of these things to their employees? Not that they’re getting any income from it, but the expenses that they pay out. You’re gonna actually have to pay an additional tax on that now. Yeah, i can’t believe this. Well, it’s dis incentivizing mass transit because they’re going to get tax, the organization that gives you money toward your transit pass or pay, but gives you the transit pass directly. Uh, this is like it’s, like the global warming and climate change enhancement act. Dis incentivizing that’s a lot of levels. I can’t believe the dis incentivizing mass transit usage by taxing the benefit. Ah non-profit employer giving it to employees it’s ludicrous. So i’ll give you a little bit of their ration. Now, if you call this a restless since jean so calm of the calming voice as i’m ranting. All right, go ahead. Yes. Give us the rational please. They’ve taken this away as a deduction from for-profit sa’s. Well, so before a for-profit employer that provided thes qualified transportation bridge benefits, upleaf shuttles and transit classes, workplace parking could deduct it. Yeah, before they pay income taxes on their net income, that kind of made sense, right? You know, it’s an expense to run your business and you’re trying to do do a good thing. Yeah, trying to attract attract labour that may come from a distance, so you’re helping them pay for or offset the cost of their commute? Yep. Then durand non-profits for-profit do not get teo. They lost that deduction. They lost that as of this year. So that’s part of the text you no cuts in jobs act so that that’s one area of new revenue for the government is despite the tax cuts. This is one area new revenue that businesses can’t deduct this and non-profits have to be taxed on it. So it’s kind of ridiculous, but this sweeps end a ton of charities, small charities included and churches that have no unrelated businesses they’ve never had to understand. You bet or a bit because i’ve never had any unresolved business better elearning income so that they would never file the nine, ninety they would never worry about paying this type of income tax, and all of a sudden they’re not making any more income, but they have been providing parting to their employees. Yeah, park and now i’m in transit. If they don’t file the night nineteen, they don’t pay the tax and they could get it, you know, with interest and penalties as well. What’s the rationale for equalizing corporate and non the corporate and nonprofit sectors. Why? Just because one loses a deduction, which also is a disincentive, teo mass transit and commuting it’s equally. But, you know, removing that deduction for for the corporate community is unequal disincentive tio teo taxing it on the non-profits but where’s, the what’s, the reason for having two equivalent make these two equivalent way if we remove the deduction for corporations and we have to, we have to tax it on the on the non-profit sides like they’re competing. What? What? What? What’s the rationale for trying teo equalize thes yeah, it’s a good question, tony, and i don’t know that i have a policy answer just no that’s, basically, that their explanation is to put everybody on the same playing field. But this doesn’t make sense. Non-profits inc organizations, because they’re doing public good, that businesses aren’t required to do so. I don’t get it either. All right, thank you. Let’s. Take a break, gene. Tell us moughniyah lll have a talisman eal ly elementary school is receiving a monthly donation from tello’s for the credit card processing of a company one of our parents owns likely the easiest donation source we have ever secured. End quote, monthly passive revenue that’s what? Tell us we’ll get you the easiest donation source ever think of people who are close to your organization? Who owned businesses who would be willing to switch their credit card processing. That’s what it’s all about. You get passive revenue indefinitely. Start with the video at tony dot m a slash tony. Tell us now, let’s. Go back to fringe benefits that trigger labbate with jeanty jeanty. That could be like you could be a deejay. Or so our rapid jeanty. You like it? Jean d’you did a rap for us once. Didn’t you think you write a rap ones? I’ve written a few you well, i only labbate really perform. Yeah, you did one. You have many. But you performed one on the show like jean t gene t the gene gene t the law machine. Remember, jean, you could be ging t the legal of machine. Remember rum? What was that with chuck barris? Oh. Gosh! Oh, gosh. Oh, don’t got anything geever gene, gene, the dancing machine. Oh, yeah, i remember him. You’re going to be your gene gene the law machine. Gene gene, the law machine gt. All right, jean jean don’t think i’m going to forget this either. Gene gene, the la mission. All right, gene t i love it. Um, okay, so you’re you’re is as dismayed as as i am i i just i cannot see them. Well, i’ve ranted i can’t see the rationale for the equivalent ing equalizing the corporate and nonprofit sector dis incentivizing mass transit. All right. And then so let’s go through. I mean, how does this work in the in the three pronged test? Trader a. You bit a bit of it. I made a mistake. Labbate is has been, um um created when it’s something that’s ah non-profits carrying on a trader business that’s regularly carried on and not substantial related to the organization’s exempt purpose. I mean that this is not even doing this for-profit it. So, it’s not it’s a trader of business. This is not a profit. This is a fringe benefit, employees. How does this fit? And there’s no. Income generated either so it doesn’t fit. They just threw it in because there’s a system of taxing non-profit that has nothing to do with prince benefits, but they found a way to teo just stick it in, and it doesn’t fit your right so that part of the problem, although in one aspect what you said was true, you know, this is the law now, there’s, not much we can do about it, but in another part we can actually do something about it. So while the basic laws are there, there’s just a lot of open questions and a lot of misunderstandings and ambiguities and no way to understand exactly where it applies and where it doesn’t apply in certain circumstances and a whole bunch of organizations, including the national council non-profits the american institute of e p, a american society of association executives are calling on the treasury department, the irs to say, hey, don’t implement these, you know, laws yet because we have no clear guidance and we don’t have a way to tax plan for this because we don’t understand where it applies and where it doesn’t apply, and you’re saying it already takes effect. As of two thousand eighteen, the laws were rushed through without understanding. There are no regulations yet, so treasury hasn’t built regulations yet, right? So how do they enforce something where nobody understands exactly what it means? Our eddie, these organizations challenging the existence of this prevision or they’re just asking questions about it. Do you know? Well, they’re asking for a delay and implementation until there are regulations that are promulgated and regulations require comments. And so it takes a while to get done. But there are so many open questions, i don’t know that they can change the law in and of itself on left congress to become the law, but the regulations that are underneath it and we can discuss some of the open questions that are out there, they’re asking people to comment to the irs directly. And you, khun, you know, if you googled irs comment and tax forms ah, and you put the form nine ninety it’s it’s on ly basically email form nine ninety and say delay. You know, uh, imposing any liability on us until you tell us exactly what the rules are you all right? Now we will get to some. Of the questions i do want to make it clear that we’re not talking about employee’s losing the income exclusion for these benefits, right? That that remains intact. That’s that’s, right? So employees that get these fringe benefits don’t have to pay tax on it. So it’s pre-tax you’re not losing your pre-tax benefits up to two hundred sixty bucks a month for commuting and two sixty month for parking. That’s not right, that’s not employers that are paying for it are now being advised by some of their accountants. It doesn’t fit into their budget additional tax cut that benefits. Yeah, because the tax rate is twenty one percent, right? Correct. So twenty percent of two, sixty is fifty two. So this is costing if you’re giving your if e-giving the max for either commuting or parking, of course will be one hundred for if you’re doing a max for unemployed e you know, this could be roughly fifty bucks to one hundred bucks per employee in tax. Well, it will be over a year, you know, five hundred twenty bucks expand on this. All right? I was just doing it by the month. Oh, yeah, right. Yeah, exactly. One hundred sixty bucks per person? Yeah. Additional tax on the non-profit. So if you have ten employees that you’re doing it for that over five thousand on dh that’s, a modest size non-profit right? All right, um okay, so you have to. So what? What’s what’s your guidance before we get to the questions? What do you recommend? Non-profits do gene be the voice of reason while i’m ranting, please? Well, first you got to understand how many employees you’re actually providing these fringe benefits to and do do you think that they are covered by the tack? So there are these open questions that that we haven’t started to talk about yet, but open questions. So if you’re providing parking transit passes or shuttle bus service is tio any of your employees consider how much tax you may have to pay on it, then you’re gonna have to figure it out in your budget. Can you continue to provide all of these fringe benefits and pay the tax, or do you actually have to do something else? And one of the other things he might do is take away the fringe benefits and just pay employees the income. For them to do with themselves now, that’s not a very attractive option toe a lot of employees. So it’s more than just the money you’re gonna have to think about in doing this. But those discussions have to be had now and comment to the irs and say we can’t we don’t even know how to plan for this until you tell us what the rules no. Yeah, because giving them giving it to the employees of straight income obviously raises their income tax liability. Exactly. All right? Okay. Any any, any more guidance how to proceed or that that exhausted? But i think that’s all the guidance i can give now, but the one area that we’re really uncertain about it, the whole parking area, okay? What’s going to pass the question and stuff on shuttle buses, which not too many small non-profits would do it’s pretty clear, but parking is like it’s just so full of opening that we don’t know what that means. Like suppose you suppose you offer parking too. Ah, guests of your office, you have a parking lot next to your building. My boys just cracked like i’m a fourteen year old building. On dure employees use that, too. What? What? What does that mean? Yeah, that that’s. One of the questions that we have is if the parking is available for anybody for free, then presumably allowing your employees to use it to shouldn’t count. But what if there are a limited number of spaces? So so we know that really, the general public is not using those bases. Or what if the spaces say employee parking only. So those are some of the questions that we have about parking. And what if you know what if the building is is owned by the employers? That doesn’t cost them anything to provide the parking. How do you figure out what the cost is? And how much do you pay tax on it? A lot. A lot of open questions. Okay. Uh, yeah. Um all right. So should we suppose were in that situation. Suppose we do. We we have a parking lot. We owned the building and the lot. Um, we should be talking to our tax adviser. Yeah, but times are tax adviser, and you ask for help again. Delay implementation of the rules. The irs should tell us in treasury. Department should tell us exactly when it applies and when it doesn’t apply, and right now they’re not saying anything because they happened figured it out yet either. So ah, and one more area i wanted to touch on sometimes it the charity isn’t really even providing the benefit themselves because it’s subject to this salary reduction, so basically the employees saying reduce my salary by two hundred bucks and, uh uh, you know, because i want to use that for parking is a pre-tax benefit, so the charity isn’t even paying for it, but the irs seems to have told us at least unofficial coyness when when officials, you know, told attendees at a big conference a couple months ago that the irs would impose you bit on these payments. Employers are made, you know, it’s coming from the boys themselves, it’s over jean okay, committed to this and and what aren’t there some some towns that require ah pra vision of transit benefits? And so aren’t there circumstances where employers might be doing it? Because it’s required by law? Yeah, and that’s so it’s not really a fringe benefit? Is it it’s a required benefit that you have? To give in new york city, washington, d c san francisco shot out. I’ll tell those cities and then the non-profits there you you’ve got some issues. Those are places that require require the benefit is a pre-tax salary reduction. Oh, come on. I mean that. Well, yes, clearly this has not been thought through, but that has to be an exception. That’s that’s not a fringe benefit. That’s ah that’s following the law that’s a legal requirement wrecks that are going to make that clear. But right now, we’ve just got the word of one official that says yes, they’re going to oppose you bit on it. And so that’s the best guidance we have right now. But we have no official guidance labbate gene of it. Um, did we know this was in the in the tax law? I know the thing was enormous. Nobody in congress read it. That was notorious. It was too big to read. It was rushed through. Didn’t have those the hearings that air routine and major tax revisions. Do we know this was buried in there? We well, only those who are paying a lot of attention. I knew it was in there. But it wasn’t the biggest problem that charity, you know, we’re facing. There are other issues with bill, so this particular provisions didn’t get a lot of attention until more recently. Ok, i see. Yeah, there were. There were concerns about. Taxes on large endowments, which we did get on the very high end right there. Remember, there was discussion about whether churches would be exempt from the the politicking. That’s, not the right word, what’s. The help me actually election nearing election, hearing that that still is a big concern for a lot of people that it’s been put into another bill again that that the irs can’t enforce against five twenty three’s, not just churches, engaging an election year. Oh, that’s in a bill that’s in the bill now it’s in the bill. Next. Oh, so and they’re certain factions of congress that continue to slip it into all sorts of bills because there’s a very strong republican platform buy-in that that is to really destroy, and i think that was president trump’s words destroy the johnson amendment, which is the part of five a onesie three that says five, twenty three can’t engage in election hearings, can’t, you know, become partisan political actors? Yeah, right, the johnson amendment yes, we’ve heard a lot about that. All right? Um, we got like, we’ve got to wrap it up so jean, i don’t know if the next time i talk to you will be ah, we’ll be the four hundredth show on july twenty seventh. Maybe we’ll get you in june. We’ll try. I’m not sure, but thank you very much for today and i look forward to talking again. That’s so do i, tony. Very excited. Teo, join you on the four hundred show as well. Cool. Congratulations, creek. Preliminary. Congrats. Thank you again. He’s at g tak e ta ke subscribed to this thing for pete’s sake. Non-profit law block. Dot com read it subscribed to it next week. Henry tim’s with his new book, new power. If you missed any part of today’s show, i beseech you, find it on tony martignetti dot com were supported by pursuant online tools for small and midsize non-profits data driven and technology enabled. Tony dahna slash pursuant radio weather. Cps, guiding you beyond the numbers. Wagner, cps, dot com and tell us. Credit card in payment processing, your passive revenue stream. Tony dot mm slash tony tell us. A creative producer is claire meyerhoff. Sam liebowitz is the line producer, shows social media is by susan chavez, and this music is by scott stein with me next week for non-profit radio big non-profit ideas for the other ninety five percent go out and be glory. You’re listening to the talking alternative network e-giving geever e-giving hello, this is bruce chamois, coast of the web design and technology coach. Join me and my guests every tuesday from eight to nine pm as we discussed the latest in web design, social media, marketing, search, engine optimization and technology way also discussed popular topics, including ward press making money online, better cool rankings and more every month way. Also feature the best unsigned music from around the world right here on talk radio dot n y c. You’re listening to the talking alternative network. Are you stuck in a rut? Negative thoughts, feelings and conversations got you down? Hi, i’m nor in sumpter, potentially ater tune in every tuesday at nine to ten p m eastern time and listen for new ideas on my show. Beyond potential live life your way on talk radio dot n y c hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com. Are you into comics, movies and pop culture at large? What about music and tv? Then you’re in for a treat. This is michael dulled, your host on talking alternative dot com. I’ve been professionally writing comic books, screenplays and music articles from fifteen years. Catch my show secrets of the sire at its new prime time slot. Wednesdays, eight p m eastern time, and get the inside scoop on the pop culture universe you love to talk about. For more info, go to secrets of the sire dot com dahna. You’re listening to talking on their network at www dot talking alternative dot com now broadcasting twenty four hours a day. Are you a conscious co creator? Are you on a quest to raise your vibration and your consciousness? Sam liebowitz, your conscious consultant on on my show, that conscious consultant, our awakening humanity. We will touch upon all these topics and more. Listen, live at our new time on thursdays at twelve noon eastern time. That’s, the conscious consultant, our awakening humanity, thursday’s twelve, noon on talk radio dot. You’re listening to the talking alternative network.
Big Nonprofit Ideas for the Other 95%
I love our sponsors!
Do you want to find more prospects & raise more money? Pursuant is a full-service fundraising agency, leveraging data & technology.
Listen Live or Archive:
- On Fridays at 1pm Eastern: Talking Alternative Radio and tune in
- Listen to the September 16, 2016 archived podcast
Beth Kanter & Aliza Sherman: Happy Healthy Nonprofit
Beth Kanter returns with co-author Aliza Sherman and their new book is “The Happy, Healthy Nonprofit.” They urge you to make employee wellbeing as important as organizational performance. We talk through how. (Recorded at the 2016 Nonprofit Technology Conference)
Heather Carpenter: Your Job Descriptions
Heather Carpenter is co-author of the book “The Talent Development Platform” and she’s got advice for your often-rushed-through, lifted-off-the-web job descriptions. (Hint: Stop doing that!) (Originally aired September 25, 2015)
Top Trends. Sound Advice. Lively Conversation.
You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.
If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.
I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.
Sponsored by:View Full Transcript
Processed on: 2018-11-11T23:37:00.799Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2016…09…307_tony_martignetti_nonprofit_radio_20160916.mp3.115885881.json
Path to text: transcripts/2016/09/307_tony_martignetti_nonprofit_radio_20160916.txt
Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent on your aptly named host oh, i’m glad you’re with me. I’d suffer with quadra tano pia, if i saw that you missed today’s show happy, healthy non-profit beth cancer returns with co author eliza sherman, and their new book is the happy, healthy non-profit they urge you to make employees well being as important as organizational performance that was recorded at the twenty sixteen non-profit technology conference and your job descriptions have the carpenter is co author of the book the talent development platform and she’s got advice for your often rushed through lifted off the web job descriptions hint don’t do it. Originally aired on september fifteenth of last year on tony’s take two my new plan e-giving video responsive by pursuant full service fund-raising data driven and technology enabled, you’ll raise more money pursuant dot com, and by we be spelling supercool spelling bee fundraisers. We be spelling dot com here’s the happy, healthy non-profit and this book that they’re about to talk about is number nine in the amazon non-profit books category. Let’s get this thing, but just by the darn thing skyrocketed. Let’s. Get it up to number eight. Let’s. Get it? No, we get it upto one by this book the happy, healthy non-profit hello and welcome to tony martignetti non-profit radio coverage of sixteen ntc non-profit technology conference this is also part of ntc conversations. We are in san jose, california, at the convention center and with me now are beth cantor and eliza sherman. They’re session topic is happy, healthy non-profit using tech for healthier work and life we’re going to get to that very shortly. First have to highlight our swag item for the interview and that is this papal very fine crafted would a pencil those of you just on ntcdinosaur say shins and the audio stream i’m sorry you can’t see the fine craftsmanship and the way this is burned in the papal logo burned into the woods like i used to have a little wood burning kit when i was a cub scout and we usedto carve nasty words and our names but more nasty words independent to wood pieces, and then burned them before our parents saw them and then also there’s this nice papal book notebook very handy for keeping track of your wellness and health goals and your and your achievement toward them. This goes into our swag pile for the day, second day here at ntc and ah, what a not so subtle transition i made teo happy health and wellness. The two of you are working on a book. Beth, eliza and what’s. The book is called happy healthy non-profit is that right? Yes. Strategies for impact without burnout, judges for impact. Without burnett, when can we expect this book it will publish in october. Okay, your co authoring eyes there. Another author. We should know the two of you. Okay, now, beth, you’re last year and t c you were here talking about walking as part of work. Not as not as part of your health and wellness regimen, but working, walking at work. You have a you have a wellness kick? Yes, you know well, that was the genesis for this book. Because it’s not just about individual wellness. It’s also about well being in the workplace. Thie organizational health. Yes. So i see we’re talking to an organizational level now. Yes. And not just health, not just health. Because, you know, health is important that’s, physical energy, but well being, the well being of the organization, well being of the staff, which translates translates into the well being of the organization and its stakeholders. Okay, eliza, now i neglected teo properly introduce either of you. I’m sorry. Beth is a master trainer, speaker, author and blogger at beth blawg, and eliza is tech wellness advocate tequila’s on dh, author of eleven books. This will be your twelve, right. This is the eleventh, so ten, but she’s, just such a great writer and collaborator, i just i just thought it was twelve. You have an interesting this deeply are all your books about health and wellness? Actually, all of my books are about business or the internet. In fact, i started the first woman on internet company back in the nineties, and so i wrote a couple of books, cyber girl books about the internet for women, and this came out of my interest in tech wellness, which is obviously an important part of our lives because of everything we’ve been doing with all of our gadgets. And i got in touch with bath and she’s into the walking and she’s into all of the sleep habits, and we combined it all and that’s what the book is going to be. Okay, wait, hold on. Beth tech wellness. What is tech wellness? What do you mean by that? Well, if you think about the fact that the technology we use has gotten smaller and portable and nobody has taught us how to use it well, so now we’re all getting strained next. Strange eyes, strained brains. So hold it like this. Yeah, like that. Like it like that. Try to do that. Pose that’s a good pose. It’s hard. Maintain it is. Okay, what we’re gonna say back. Oh, i forgot. I know what i want to know why. I also want to say that lisa and i have actually known each other for twenty years. You have no rights. Okay? Out of the blue oversignt no, no, because, you know, i sort of had a front row seat at the creation of this field, the non-profit tech field. And so when i was looking around doing web stuff for non-profits back in the early nineties, i ran into at least met her at one of ah, web girls meet ups. Okay. Okay. So let’s go. All right, so we want we want tohave happy, healthy non-profit by having happy, healthy people eyes that. Okay, so you have some strategies, i presume for well, especially from you gaining more from technology with fewer intrusions. So we is that the way we start there, with sure minimizing intrusions in our tech beings? Sure. Okay. From what kind of lens? Of of the individual. Okay versus the organization. Okay, so, for starters, i stop sleeping with my iphone. Okay. You had your iphone goes to your head. Yes, i know. I used it is an alarm clock, but i had no impulse control. Teo actually not look at all my social media feeds before bed, and that disrupts your sleep. It disrupts your circadian rhythms and if you don’t get good sleep, you’re not good to anybody. You’re worthless, you’re worthless that air sleep by keeping your iphone out of the bedroom and bask in your office alarm clock. Sabelo well, i did a sony said, no, no, i don’t want radioshack final radio shack. What about one with that? Wakes me up with pulsating light fancy. And then i set up a charging station at the house. So as soon as i walk in the door, my entire family has to put their devices at the door, plug it in, and then if they want to use it, they have to walk through the whole house and think about the fact that they’re going to use the device. Ok, that is similar to me to what we learned in the italian, my italian background eat less by not putting the big platter of food on the plate. Exactly. You keep the platter in the kitchen and plate there and then and you have to get up and go and, you know, attempted by the beautiful sausage in the pasta that wolber so close, it’s. Just a fork. It’s a fork length away. Okay, okay. Makes a lot of sense now. I was just reading something about the iphone. Then the new iphone that’s going to be technologically equal to the six but smaller inside were like, five. They’re changing something about the blue, the blue tones, the blue light and the way you dropped your sleep. There’s a blue shades or something that that makes it hard. It’s a strain on your eye or that you know, but it’s it’s not so much. Just it’s. That but it’s also, if you read your work emails right before you go to sleep, you’re gonna have stress dreams about it. I mean, you know, you should have a better night time rich team that allows you to go to sleep calmly and wake up refreshed about a better morning routine. That too i do. I’m trying. I try not to look at my email now, my phone is not well. It is today now, because when i travel yeah. When you travel, you travel you. Use a little little nightstand radio club. Now, i use my phone, but i keep it. Try to keep it a faraway so have to get up out of bed. Okay? And i’ve conditioned myself to say don’t don’t do it right now. The morning routine that’s a tough one. No, i have one. Guess what it is. Well, it’s not checking your email? No, i don’t know. I walked five thousand steps, so you get out of bed. Well, i shower and, you know, show kids to school, you know? And then i walked my five thousand steps or your coffee drinker. I make coffee, i meditate while the coffee’s brewing okay, three short meditations. Yeah. Three minutes, three minutes. Cycle right. Five thousand steps on dh then start my day. Okay, let’s, turn to release it. Now, before you did something like the cookers hyre well that’s supposed to be related to the circadian rhythms. Exactly. The blue light affects your brain and its tricks your brain into thinking it’s daytime. And that is something that so subtle and none of us are realizing it’s happening. Now what i was going to say about the iphone is they’re taking that out over there, changing the shade in the new, smaller iphone that’s still going to be technically so all that does is change the light that doesn’t change. What beth was saying is that you’re compulsively checking all your messages and getting sucked into the tensions and stress of work keep the phone away from the bed, you don’t get it right, and i don’t need it in the morning. You don’t it’ll be there, you know, there are things in the world will be trying to make space in your life for reflection and contemplation and some were somewhere in this always on, always on, always thinking, always doing world yeah, okay. All right. What else? Elisa, you give us one self care so self care is important. So we were talking about technology. But there are so many other things that have to do with taking care of yourself. So tack, wellness is one of them getting good sleep. We’ve talked about movement. The fact that we sit so many hours of every day at work almost all of us are trapped behind our desk. So beth has been really good at training me at doing this i considered the computer for hours on end and never budge. She forces me to get up, we walk the halls, we walk around the block, you live in the same house. Are you sharing a home together way? No, no, what do you know when when we’re doing princessa presentations together and we’re traveling together working on the book, working weekends, right? Yeah, so we’ve been working a lot of the book and we get sucked in as well to the book, but then she is incredibly disciplined to get up and get her steps going, so i’ve gone from two thousand steps to hitting ten thousand every damn with her when i’m not with her, i’m not as disciplined, but you have reminders you can use your technology to remind you to be mindful of using it or to remind you to stop what you’re doing and get up and move around, or two meditate toe, listen to some guided meditations that are free on your iphone or on your android phone, and take that times or use your technology to advantage you’re tuned to non-profit radio tony martignetti also hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a quick ten minute burst of fund-raising insights, published once a month. Tony’s guests are expert in crowdfunding, mobile giving event fund-raising direct mail and donor cultivation. Really, all the fund-raising issues that make you wonder, am i doing this right? Is there a better way there is? Find the fund-raising fundamentals archive it. Tony martignetti dot com that’s marketmesuite n e t t i remember there’s, a g before the end, thousands of listeners have subscribed on itunes. You can also learn maura, the chronicle website, philanthropy dot com fund-raising fundamentals, the better way. Now, is this a simple is you referring to just setting an alarm to remind you to get up? It could be, but there are apse. There are acts that will remind you. All right. So they just have a few apple fit ball fit. Bolt? Yes, old fitted bold because actually is a plug in on your browser that will ding every fifteen minutes and show you exercises. Actually, pictures of exercises step by step that you khun dio i can still be productive if i stop my work every fifteen minutes. Yes, yes, yes, you can. It’s it’s a different kind of interruption because you’re what you’re doing is training your attention. Have you ever heard of a book called eighteen minutes a day? You’re pregnant. You can tell me about the last time. I think. You know, you have a really good memory. Yeah, i think so. Let’s, look back. We can check the video, but i think yes, you told me about it. Okay, but go ahead, summarize because everybody doesn’t have my memory. Give us well. And this is more if you’re cliff notes. Right? Right. So let technology makes us distracted. And what you’re doing is training your awareness, so if your beep yourself every hour and say to yourself and my own task, am i doing that most important task? You’re actually trained yourself to think that way, right? Right? Staying on task versus you know, i yeah, somehow i ended up, you know, in an endless loop of youtube videos, couto they’re very nice people, but, you know, it could be a little distracting. Yes, they have a big president like, i have to have two floor here, but it could be a little distracted, right? How did that happen? But if i have a little bit of a reminder, i’m not present, i’m somehow i wandered down this path. I don’t know how let me get back to where i need to know. It’s changing bad habits it’s becoming aware of your bad habits and changing them is being really conscious, mindful of how you’re using the technology and making those changes consciously making those changes because if nobody is, they’re nudging you if i mean we could be accountability buddies to each other, i might say to beth beth, you’re on your phone at bedtime, but if if nobody is there, at least your technology can remind you and make yourself more conscious and aware. Because once you’re aware you can do something about it and they wear. This is important too, because the technology provides monitoring. Like i can look down, i can say, well, i’ve only had twenty seven hundred steps so far. I better get moving. Okay, for sure that a simple benefit, but yes, the search search. Ok, it does everything okay? We name any other apse for wellness. Well, there’s a desk desk, yogi is one for your computer that will help you pull that bolt and yogi. Okay, there, spire spike. Oh, that’s a wearable it’s unbearable zubair aspire u s p i r yes, fire it’s a device. You either talk in here or in your pants and your brawl or your pants, and it measures your breath and it’s based on your breath patterns. It tells you whether you’re calm tents are you or you’re focused and it sending data to your phone. So i mean, it will tell you if you’re tense and so it’s a reminder to a nudge toe. Take a deep breath. You’re tense. Upset? Yeah, alright moment. There’s so if you’re in the meeting with your boss and things in your annual evaluation is not going well, you can say, well, my bride’s beeping i gotta stop fired-up spire was telling me, buy bras buzzing, you know? Well, i can’t have any more i can’t have any more flat attend. Well, what what it is is helping you with, you know, emotional intelligence of self awareness and knowing what your reactions are so you can then manage them and be intentional about it. Okay? That’s the awareness. Yeah. Intentional intentionality. Okay, what else we got? Oh, moment there’s the moment at which tells you how more okay, moments where tio, check your it tells you how many times you’ve been looking at your iphone. I have that really embarrassing. You haven’t mastered that. So how many times through the day today, i astronomical. Are you over? A hundred? Probably is. I mean, well, yeah, you use it for so many days, sequential things. I look at the time of day sometimes, you know, that’s over and over. But then but then there is mail on your facebook wear. How embarrassing, you know? Well, i was i was consciously trying to in this might somewhere because i’m a social media person to consciously think what i’m on social media and my butt being intentional and they getting stuff done are just wind this lee scrolling through the feet and saying what everyone else is doing. So how much time in my wasting on facebook and how much time i actually getting stuff done with her? Same thing? I mean, they’re also short looking another hundred fifty and it’s a way to procrastinate. Do you want to share your your number? What is gold with moment a moment you wantto make moment number, moment number i i actually just used it to t get a handle on it said he was embarrassed. It was embarrassing at first. What was i looked at like there was one like two hours of facebook today, two hours of yeah, but no cumulatively alt-right yeah, yeah, thank you, but also tell you how many times you looked at your phone. Do you remember how many times you were checking? Oh, you know, she’s not going to tell you that i’m going to tell you that i should tell you i can’t remember tell you her cholesterol numbers before i know it was like three hundred eighty years for eighty or something. Yeah, great. Well, no, no, no, no. Yeah. Three. Ninety nine, ninety four hundred. Okay. It’s one. Fifty now. Yeah, yeah, yeah, yes. That was from last year. Also. That’s. What? Got you on the walking? Yeah, four hundred. That was yes. Okay, our other ideas. Way wellness. Okay, let’s, go up to the aps. And when we started to talk about relationships in the workplace, okay, so we talk, you know, that does affect your emotional well being. So we talked a lot about techniques that you can use. Teo, you know, man it. How to say no. For example. Boundary setting down decent but foundry said on reset and enforcing forcing i think lots of people set boundaries and then they don’t get enforced. I had our excellent pia is yes, that’s true. Given those i thought we were getting into the session i was looking at was, like, fifteen minutes. Ok? Yes, that it happens. You have these things in your mind. But you never. You never tell them to anybody, so nobody else knows and your boundaries get trampled and you don’t say no, you say? Yeah, how the first thing you say is yes, i’ll do that. Yes, i think you’re thinking. Are you okay? Yeah. Now. Okay, let’s, give some of the tips. So how do we enforce our boundaries? You say now we got to buy the but you’re going to say by the book, but you use it. You say nufer out on non-profit it was right. No way this little exercise around practicing feeling what no feels like in your throat. So i’ll say, eliza, we jump off a cliff. No, come on, alisa. You’re really good at jumping off cliffs. No, but why? I’m too busy right now. I have a full plate, but thank you for asking, okay? It was was this one act play festival, which is what is that? Well, we’re just just practicing saying no, and then and overcoming objections and if people practicing practicing and and also coming up with really legitimate reasons, because people want to hear a reason they don’t like to take no, they don’t want to take no for an answer. So come up with your reasons are and value those ok, i’ve heard a strategy? I don’t know necessarily related to boundaries. But you people want to hear. Yes. So you thie answer is yes, but even though everybody knows but is the universal no gator yeah, here. Yes, yes, yes, i will do that. But i won’t do it until tomorrow. Or yes, there’s that technique as well. Okay, is that is that bonem cards that make way didn’t make the book? I mean, our book is really just learning to say no and benefiting from saying on being okay with saying no so here’s another technique and sort of down the my mindfulness path, if you will drawling, meditative, drawling something called zen tangles. So rather than zoning out on your phone zen out with drawling so it’s actual it’s the meditation technique technique demonstrate this one your swag we have are going she’s so good at they’re people. So you now you’re gonna have to describe it for listeners because everybody does not have the benefit of the video. I need a pen. Of course. Give me the paper would burn. Oh, is that so gorgeous? What a gorgeous pan. The wood burning. I’m just gonna have to go. Go to their booth and hear what they’re doing. Zen zen circles with no it’s god’s entangles. Okay, okay. It’s, meditative drawing. Okay. And you’re usually doing on the small piece of artwork so you can complete it in less than a half hour. So we draw. You gotta do the cliff notes version four dots on the page. You connect them four dots. You drew a rectangle, i draw a rectangle. I then i draw a scribble or tangle. And then the next part is to fill it in with repetitive patterns in silence. Okay, stop now! Show that to the camera. So a rectangle than her squiggle and that we’re filling it in with repetitive vertical lines. She’s chosen right to write and keep on changing it. Okay, my head feels and or can i could? You could do circles or whatever, but the idea is, it helps your focus. You’re telling it’s intuitive there’s no right or wrong answers. And what it’s doing? Is it’s really lighting up a different side of her brain? Then you are in front of the screen. Is this research based we have researched? Approved? Yes. Yeah. It’s, therapeutic art. This is their feet in guarding the cars and houses, drawing the courthouses. Yes, about that. Oh, it could be that. Tell us about that. I don’t know. I like to make little court. I mean, i’m no artist naturally. But i thought you literally through no, i draw cars and houses. And i thought you threw carson. Elsa? What? What is this called? Xan. Tangle. Entangle? Yes. When i said is this better than drawing? Okay? Cars and houses. You know that i draw when i’m there. I mean that’s, my there’s mine, there’s there’s my own u do that over and over again. Well, i’ll fill it in sometimes. You know, sometimes a shingle house like that. How you do it might be bricks, you know, i might make it a stucco. Ah, it could be a plaster. Which would be no, you no, those are the main ones. And then i feeling the roof, of course, usually tar shingles. I don’t like the stucco roofs, and i don’t really like slate roofs either. So i do the the national sabat are there things? Do you do? This is there is my house. Relax, say, to relax or while you’re bored? Are you not to relax? I’m not paying attention if you’re doodling, which is a very different part of your brain, you’re losing its not enjoying this. You’re not, you know, dahna screen doing this? No, i’m not so it’s a different part of great. I might be on the ground on easy phone call, you know, a casual phone call like with friends and not business. I think i pretty well. So you’ve been in a bookstore recently. Have you seen, like adult men in the bookstore recently recently? Yeah, i was in barnes and noble. Okay, so, have you seen all the adult coloring books i have? Not. So this is the hot new trend? Yeah. Wait. But that means that we’ve grown up coloring books, not dahna way. Don’t bother. Although there is a swear e coloring book, we won’t say those among terrestrial radio. Now, don’t get in trouble with my am and fm affiliate stations. No, of course not. Like you would have two years ago. You know, of course not. All right, right. So these are adult themed right coloring book. Not a mean of a non sexual nature. They’re they’re they’re meditative. Drawings? They’re flowers. They’re butterflies, whatever. Highly detailed, though that’s. What? That was it’s different than a child. One very highly. Let’s. Go back to my course is a research backing up? Yes. Therapeutic art thieves entangles there are yes. Entangles. Okay, meditative art, art therapy. You can look at a dog clolery cubine google it. Everybody knows art therapy. Like yeah, yeah, yeah, same thing, same thing entangles all right. And adult coloring books, adult coloring book and there’s some right here in this sum. And this exhibit blackbaud blackbaud has them with pencils. In fact. Other says, i’m not blackbaud handup who had the pencils and the colored and it wasn’t black there’s three but there’s a thumb up your lady was upleaf saturday’s swag pile had coloring pencils. Very nice. Find pencils. You know that the adult coloring book trend has caused a color pencil shortage. All right? Yeah. There aren’t enough colored pencils produced in the world. Yes. Not anymore. Not anymore. They’re not. They’re doing putting extra shifts in the factory, and they want the big sets of one hundred fifty different colors. Right? You’re you’re young and you’re full spectrum? Yes, exactly. Red orange. Yellow, green, blue, indigo, violet, the rainbow, you know, but you gotta have the full spectrum. All right, let’s, let’s, get back to our wellness. We were in the office that can put us in the office. All these. What do you have? Office. We talked about boundaries, nandi on the office, standing and sitting what’s. The combination there’s, an ergonomic combination of twenty minutes standing eight minute sitting in two minutes stretching and moving around it’s, twenty minutes sitting a minute, standing two minutes stretching a minute. Standing. Yes, it. Yes, as long as you’re breaking up the siting. Okay. Okay. Well, sandy or treadmill desks for movement while you’re healed. Now, i’ve seen motorized desk that are both. Yeah, i’m standing and and sitting there, vera desk. There will be a narrow desk. Very desk because they have lovers and they can raise them. E i saw that at south by okay. Okay. I want one. All right. You could have you could have. I have the old one with the lover. Yeah. That’s those air, those air, certain stops. The details. Yeah. You want the motor where’s unlimited stopping, right? And you don’t potential and, you know i actually have to buy a fancy desk. I’ve seen non-profit people use cartons and music stands okay. You know, let’s get people a decent death. Yeah. Or even on amazon? Yeah. I’m not saying you’re advocating that, but no, but let’s not have people standing standing on creates and no elevating their desk with milk milk boxes. You know, let’s, let’s get you people, but some krauz organizational policy offering that as an option if you want to standing and encouraging it or even a community one have a standing desk there that people take turns and they encourage each other. Okay, it’s, your turn. It’s returned eight minutes, eight minutes and that’s. Another thing you know, going into the office. That design and layout of the office can encourage or be nudges too certain healthy happy behaviors. For example, walking trails inside the office. They have that robert wood johnson foundation walking trails in the office. Right. They lay out here if you do this track around the office. It’s this many steps. Take a break. That’s not you know, i’m not joking. Alright, i believe you, you know sign it. Don’t take the elevator. Take the stairs. Two up, one down. You know, there’s a one up, two down, but even even doing something as simple as like, if your workplace offer soda in the refrigerator or put it down, i don’t have it. Don’t have it at eye level. Put the water in eye level dahna very simple stuff the baskets of fruit within reach through no chocolate doughnuts, right? Right, i’m ok. I’m feeling bad about something that just occurred to me that we said earlier again for people who don’t have the video, we were talking about how to use your howto hold your phone and i said like this, not like that. Well, that’s no value to people who are just listening to ntc conversations or non-profit radio, they don’t have the video, not on my youtube channel. Riel, oriel tony martignetti so they don’t have the benefit of video. I could do that. You cannot no, i like give shout out some, you know, best knows i’m kidding, lisa, i hope you know. No, you’re good, you’re good to chat about what was my point. Oh howto hold, explain how you’re alone, right? So so instead of your neck is down and your shoulders are hunched and it’s close to sixty pounds of pressure on your non-technical on the cervical spine. Yes. So it’s close to your body that’s not good. Hold it out a little bit forward. And if you don’t want to look like a geek, you khun sort of put your guests want to make a little more human looking you put you, you cup your elbow into your other hand and you’re sort of holding it up like that. You’re walking like this, you know you’re not supposed to be doing while walking. No, no. That’s distracted one thing you know, they’re not gonna do that when you set me up. No, but you know, that’s. All right. That’s, another issue. There’s been a thirty five percent increase in accidents do to distract and why i’m not surprised you walk the streets of new york city now because you’re on the west coast now. But anyway, i walk the streets of the east coast of new york city, and you have to you have to get out of people’s way, right? Because they’re not watching in tokyo. They have a texting lane in the sidewalk. No, they do. Where you can walk without a walker? Yeah, that’s. I wouldn’t do that because you get bumped into suppose you, but is there one for each direction yet? Is that a yeah? Yeah, is it too late? There was an article in the guardian recently to a really bizarre i think we should just about a fire handup ratify our environ. Exactly what exactly does that enables? Yeah, so so enabling modification to know, but modify your environment in different ways that create a relax using space that give you these cues that trigger your brain to say, oh, going into work, it’s not so stressful because i’ve got some really good lighting i’ve got maybe aromatherapy or some nice plants, i’ve got an environment that i’ve created at my workplace that makes me actually calmer, more relaxed, excellent didn’t even have to ask for your ideas. Were you right or or workplace? Where? There’s communal space where i can connect with other people and inspires collaboration? Yeah and that’s playful play way at work, but we need to have in our little in our shared space that makes it playful toys, adult court on always white ports and all. Clolery yes. Puzzles, markers, a communal table. Stress balls, balls. Yes, robots. One of one of the people you talked about has robot robot. Yes. Okay, cool. Yesterday we had did you see the group? I’m trying to see them. Corner shop. They’re here they have squeeze balls that are fruits today’s yesterday swags pile which got stolen overnight. But we had to squeeze eggplant. Yes, i have squeezed tomato. Some guests i could tell, you know, whether they were under stress or not, or whether you put there squeeze toy down, but they have fruits and vegetables out of squeeze toys. All right, buy-in we got to leave it there. I think we’ve from barton people. Yes, we have a deal. Ok. We only just talked about very little of what’s in the book. Well, of course you go by the book. The book is going to be called. I don’t know the subtitle of it. I’ll let a little lead to say at this time but the title is going to be happy. Healthy non-profit strategies for impact without burnout published by wiley wiley and coming out october of this year. Twenty sixty? Yes. Look for the book. Maybe we’ll have you on when it may. Well, have you want again? Keep that mind. Beth cancer. I may not remember so right. You know me better write. You can always find it happy, healthy non-profit dot org’s. Okay. Okay. Beth cantor out. Master trainer, speaker, author and blogger. You know she’s at best blogged. And lisa sherman, a wellness attack wellness advocate and, uh, multi book author as as beth is. Well, this is tony martignetti non-profit radio coverage of sixteen ntc non-profit technology conference. Thank you. Wish, ewing, we’re showing you wishing you health and wellness in your office place. Thanks so much for being with us. You can preorder that book right now on amazon. It is available. Let’s. Shoot those numbers up your job descriptions coming up first. Pursuant, they’ve got a free webinar. Best kept secrets for upgrading donors. Well, secrets are going to be so best kept after the ribbon our wednesday september twenty first, one o’clock eastern, you’ll learn the latest don’t a research keys to advancing donor elation, ships and surprising strategies to upgrade your hidden gems. Tony dot m a slash pursuant webinar needed capital p and a capital w and that’s, where you go for registration, we be spelling spelling bees for non-profit rid fund-raising if you want to bring millennials into your good work, this is perfect, not grandma’s spelling bee you can check out their video, which has examples of the live music, the dancing, the comedy fund-raising and spelling these air terrific millennial events, usually in a bar or restaurant, and they’re very fun video is that we be spelling dot com now tony steak too. My latest video is don’t be in the woods on planned e-giving there’s a lot that small and midsize non-profits can do with planned e-giving i explained how to get started it’s at tony martignetti dot com and that is tony’s take two here is have a carpenter with your job descriptions. I’m very pleased that heather carpenter is with me. She is a phd was a non-profit manager for ten years. She’s, now assistant professor in the school of public non-profit and health administration at grand valley state university. She teaches grad and undergrad courses in non-profit management, financial management fund on profit technology, leadership and human resources management. The book that brings our two non-profit radio is co authored with terra qualls. And it is the talent development platform putting people first in social change organizations published by josy bass this year on twitter she’s at heather carpentier, which is at heather carpenter. But take off that last are have the carpenter. Welcome to the show. Thanks for having me, tony that’s. A pleasure. You’re calling from grand valley university. Where’s that michigan. Right war in grand rapids, michigan, which is on the west side of the state. Okay, okay. That was the summer there in grand rapids. It was really nice. We have a great summer. I’ll bet a little harsher winters, but yeah, no, but you do have harsh winters. Yes. Okay, heather, our job descriptions he’s often get very, very short shrift, don’t they? Yes. Yes. Well, having worked in non-profits for many years and done h r and operations, i know how busy we get. And often, when people leave organizations, we scramble and pulled together what we have on dh and send out a job description that is often outdated and hasn’t been updated in a few years. Or sometimes, i think even pulled off the web. Yes, yes. You’ve seen that? Yes. Ok, not that you’ve done that when you were leading your non-profit. I understand, but i think it’s i think that’s also a pretty common practice. Why do we need to focus more on job descriptions? Well, job descriptions are really an important part of helping an employee to understand their roles and responsibilities within the organization. It also helps to track employee and volunteer performance and success. And this is ah living document, right way. Need to keep these current as job responsibilities change. Yes, we recommend that non-profits update their job descriptions, actually on an annual basis. Okay, okay. Sabat do you do you think that poor job descriptions lead tio? I don’t know hyre turnover or lower morale? What consequences do you think result from not having accurate descriptions? Yes, i i agree with your assertion. We’ve found that a couple of things can happen with outdated Job descriptions 1 that it’s for a new hyre they might not really fully understand the role let’s say hypothetically, speak about how when organizations lose employees and they have someone coming in and they used a job description. That’s out data from the labs it’s not clearly showing the response the accurate responsibility so the person might get burned out pretty quickly, finding out they have a lot of additional latto responsibilities, or maybe they don’t even have the adequate qualifications for for the rial responsibilities. So the job or, if someone’s been in a position for a few years, there’s what we call the pile on effect, where often more and more responsibilities added, but that’s not actually reflected in the job description or in compensation so so employees can get and volunteers can’t burn out that way, and then sometimes people become overqualified for the job or might be overqualified when they come in. The job description is accurate. Does this apply also to organizations that are mostly volunteers? Should should be job descriptions for volunteers? Oh, yes, absolutely, we believe that that will our book applies to not just paid staff volunteers as well, and we actually have sample job descriptions for board board positions and key volunteers as well as come common staff within various non-profit organizations like your executive director, development director on bury the book is loaded with lots of resource is sample job descriptions but goes way beyond that just job responsibilities. And forms, you know, and we’re just taking one piece of the book and talking about job description, but there’s a lot more to it. And the thing is just loaded with but templates and resource is yes, thank you. I really wanted it to be as practical as possible, having worked in the nonprofit sector for many years ourselves, it’s more of a workbook where organizations can pick and choose the chapters that they need the resource is from. But it is a whole platform. If an organization decides to go through the process for from everything from understanding the organizational learning and professional development culture to actually assessing stats, professional development and creating professional development goals, an objective tied to the strategic als of the organization. All right, so where do we start this job? Description process. I mean, i know who it starts with its doctor, the supervisor. How does that what is the what the person need to do to get started? Well, the supervisor should really look at the position itself and often there’s different philosophies on job descriptions. And our our philosophy is that the organization, the supervisor, should build the job around the position and not the person because people change andi really, to really get an understanding of what is needed to advance the organization forward. So we have something called a proficiency mapping cool and are in our book where supervisors can really identify the called common confidences that the knowledge, skills, abilities and other characteristics needed to perform the job and then rape those competencies on different proficiency levels. We use a proficiency level scale created by the national institute of health, and they’ve been doing this type of job description, worked for many, many years and really getting understanding of what level that the position and the responsibilities you need to be at when we talked earlier a few minutes ago about outdated job descriptions common, another problem with outdated job description says they’re not often at the level that the position needs to be on a smaller non-profits with great to have people who could do lots of different responsibilities, but sometimes we have very high expectations that someone in entry level type job might be more responsibilities, say, manager or leading the organization through some sort of process when that’s not necessarily the right level for that. Job you have these 5 proficiency levels, fundamental novice, intermediate advanced and an expert, yeah, way provide definitions and also example words and responsibilities at each level. I like to tell you, i jump pretty quickly from fundamental expert on i think if i’d done something once, that makes me an expert, so i don’t know if that fits within your construct, but like, one time i’m not the expert the first time, but after i’ve done it one time, i consider myself an expert and that’s cause that’s cost me a lot of money and, like home repairs and things, but i can’t get around it. That’s that’s but that’s probably not probably fit within your your definitions well, generally the expert and advance our our our director level positions on responsibilities. So at the executive director, we would hope a most size organizations that the person, the person holding that position would have advanced on expert level. But we understand that at the lower level positions the coordinators, the entry level positions that they’re more at the novice and the intermedia level. And yes, i mean, we’ve found that it’s helpful, starting with the supervisor to create these confidences and proficiency levels on dh, then down the line. Wei have employees assess themselves and not do a real comparison over the competencies profession? Okay, yes, we’re gonna get that. So so after the supervisors part, then then what’s next in creating these optimal job descriptions, the next step is really getting documenting the employees responsibilities, and they don’t see what the supervisor has done. But if you do have someone in that particular position just making sure that all the responsibilities are are documented because the supervisor might not have a son of everything that employees doing. But obviously, if it’s a new position, or if the job description ever been done before, then they would have the supervisor just do the proficiency mapping. Ok, ok, but but the the next step now is the is the is the employee e-giving their input into what their responsibilities are around the competencies and the proficiency levels. Yeah, the next up is just the employees identifying their their responsibility. Okay, a faster proficiency levels. Quite yet just for the job description itself. It’s really making sure that all the responsibilities are identified and the supervisor is really the one that making sure that all the proficiency levels are identified. All right, ok, ok. And we mentioned these competencies. Can you give us some examples of competencies? Sure. Before you do that, i want to tell you about the process that we took to to identify ten core competencies for non-profit managers like holly and i actually did some some national surveys and looked at literature around training needs of non-profit managers and assassin what their confidence cesaire needed. So this is really backed and research that we identify the ten course set of common confidence ease that non-profit managers possessed. They’re very general there everything from advocacy to communications, marketing, financial management to fun development hyre we also have human resource is way also in the book go through the process of has helping organizations create their own sub confidence ease, because since the time core competencies are very general, we know that each organization is different in their culture and each position and as well as department, it’s organization, house, apartment, that they have their own core competencies that are important to that organization. So we’ve also provided of examples of different size organizations and the subcontinent use that. They have so well for example, intercultural confidence he is a very important sub competency for many organizations, two working, working well under pressure are working with certain population, so we’ve we’ve worked with various organizations and their different types of missions require different competency. So we worked with homeless organization last semester, and they, you know, they require their staff to have confidence he’s in understanding people who have housing have challenges, okay, let’s see, we have just about a minute before, before we take a break and then we’ll continue. I should do this. We haven’t mentioned the board should be job descriptions for board positions. Definitely we have. We have a sample job descriptions for board chair board treasurer, board secretary on various board general boardmember on there’s a there’s. A lot of resource is not just in our book, but out there on the web is well for creating and managing board job descriptions. That’s an important piece we’ve we’ve done this process with all volunteer run organizations where it’s just the board teo organizations that have paid staff, maybe they’re smaller, they have all the board do their Job descriptions and then the 1 to two staff members that they have so it’s important that it’s not just a staff process that boardmember look at their job descriptions and revise them. Okay, let’s, go out for a break and when we come back, heather, of course we’ll stay with us and we’ll keep talking about your job descriptions, and then we’ll move to mapping, mapping you thies competencies and proficiency levels to the job description. Stay with us like what you’re hearing a non-profit radio tony’s got more on youtube, you’ll find clips from stand up comedy tv spots and exclusive interviews catch guests like seth gordon. Craig newmark, the founder of craigslist marquis of eco enterprises, charles best from donors choose dot org’s aria finger do something that or neo-sage levine from new york universities heimans center on philanthropy tony tweets to he finds the best content from the most knowledgeable, interesting people in and around non-profits to share on his stream. If you have valuable info, he wants to re tweet you during the show. You can join the conversation on twitter using hashtag non-profit radio twitter is an easy way to reach tony he’s at tony martignetti narasimhan t i g e. N e t t i remember there’s, a g before the end, he hosts a podcast for the chronicle of philanthropy. Fund-raising fundamentals is a short monthly show devoted to getting over your fund-raising hartals. Just like non-profit radio, toni talks to leading thinkers, experts and cool people with great ideas. As one fan said, tony picks their brains and i don’t have to leave my office fund-raising fundamentals was recently dubbed the most helpful non-profit podcast you have ever heard. You can also join the conversation on facebook, where you can ask questions before or after the show. The guests were there, too. Get insider show alerts by email, tony tells you who’s on each week, and always includes link so that you can contact guests directly. To sign up, visit the facebook page for tony martignetti dot com. Lively conversation. Top trends and sound advice. That’s. Tony martignetti non-profit radio. And i’m lawrence paige, no knee author off the non-profit fund-raising solution. I know. I say it every time. Maybe maybe you listeners get here. Tired of hearing me say this, but i wish lawrence would pronounce his last name. Panjwani he’ll be so much more beautiful than paige. No. Ni lawrence. I’ve said this a large his face. So no it’s it’s. Not like i’m going behind his back. And pandiani will be so beautiful. Lorenzo? Lorenzo panjwani okay, okay. Heather let’s. Move now. Tio mapping what is this? What is it? What is that? The mapping process that comes next? Well, this is the mapping process is really about revising the job description and making sure that it matches up with the responsibilities really, that are needed. We advise organizations to separate job responsibilities by the competency categories. So we often see job descriptions that have a whole long list of job responsibilities. But were our processes to separate them by category? Cory so that it’s clear on the difference competencies that are needed with that particular job. We also have the manager identified perfect since he loves based on the job responsibility, action words. And so this is where hyre this is the revision process, the different levels and making sure that the wording really matches up with the proficiency level so we might have a position that is hyre up than it needs to be or lower and can be a giant. Now you mentioned job responsibility, action words. What defined those for us? Well, the action words are provided in the proficiency mapping scale. So as we talked about before there’s five purpose into levels from fundamental awareness, novice, intermediate to advance and back first. And each of these have a different level, and we have action words that are associated with each level. So as i mentioned about the higher level positions, we have the dance level there there’s facilitating, leading liaising, managing and the expert level. We’re synthesizing. We’re training were troubleshooting. And so these hyre level action words are associated with hyre level job responsibilities. Okay, yeah. And that’s me. Well, i like to focus on the expert. You know, like i said, i would skip over novice, intermediate and advanced. I go right from fundamental to expert one one one one time. So i’ve gotten used to use those expert use those expert examples. That’s where? Just in my mind, that’s where i belong let’s. See? Okay, so in this job in the in this revision process now it’s, the employees and the supervisor working together, uh, well, family it’s the supervisor making sure that the job description is aligned because as much as we’d like to be an employee involved in the process, the next step in the talent development platform which i don’t have time to talk about here is the individual professional development assessment and that’s where an employee actually haserot their confidence season proficiency level. So it’s really helpful that they don’t see realign job description before that, that there going off of what they i think that they’re expertise is and their proficiency level is. And then that way, you could do an accurate comparison. So what the job requires. Okay, well, you might be surprised we might have time to get to assessment a little bit. We might be surprised. Um, now for the mapping, there are there’s having six steps. Andi don’t really have. You know, we don’t have time to go through all six of them, but help help us understand an overview of the process. A little more detailed. And then we have so far yeah, so, as i mentioned in the first step of separating the job responsibilities by competency category, you’ll see then if there’s gaps and if you’ll have competency categories that you’re not covering it’s amazing how many organizations that we’ve worked with through this process, where they are missing competencies for specific positions, like operations manager, or or the executive director where often maybe, you know hr is a part of the operations manager job, but it’s not really accurately included are reflected in the job description or the job responsibilities or information. Technology is often a part of someone’s job, but not necessarily included, so it really helped helps organization to identify gaps with responsibility and say, well, we don’t have anything in this competency category. So let’s, let’s talk about what we need to include, i see, okay, it strikes me that this whole process to is going to i guess you said it, but just is going to make sure that you’re not bringing in let’s say, entry level people and having expectations that are unreasonable for them in terms of responsibilities and competencies. Exactly way also talk about degree levels as well in compensation we worked with quite a few smaller non-profits that, like tio, take all the responsibilities that we, we provide his examples, and and use them to hyre their new entry level staff at the masters level were like, whoa, you know, let’s think about it’s entry level, do they really need a mask spurs or do they even need a bachelor’s for that regard? So this really helped to think through the position responsibilities that you need for the organization and ok, if i really need all those responsibilities and maybe it’s two positions, not one or i’m i think i’m being unrealistic with how many responsibilities that i’m requiring in this in this position. So having those sometimes difficult conversations about what’s realistic for the organization since restarting tio, we’re talking about the possibility of entry level employees what’s your feeling on starting people at at low salaries? Well, i’m a little biased because i advocate for living wages because i teach graduate students in a lot of them are often on the job market, either during their degree program are afterwards and it’s really disappointing to see them have to take very low wage starting jobs also research, so that it costs between seventy five to one hundred for fifty percent of its employees annual salary when they leave. And so what i’ve seen with my students and former employees is that bill, if they’re not getting adequate living wage compensation, then the leave within a few months and that actually costs the organization a lot of money organizations, i don’t think we often realize how much time and effort it takes toe post the new position to interview the people to do the training and that’s that’s money, and what will when in fact, we could pay a living wage and a good starting salary for entry level employees and have them stay longer even if they stay a year to that’s that’s better than the cost of done, leaving within a few months because they find a better opportunity that paste on better excellent, we gotta leave it there. Unbelievable! You were right. We didn’t have a chance to talk about assessment. You’re right, but you got it by the book it’s talent development platform she’s heather l carpenter, phd and you’ll find her on twitter at heather carpentier carpenter and take off that last are thank you very much. Other next week, data disruption and small data rocks. If you missed any part of today’s show, i beseech you, find it on tony martignetti dot com, responsive by pursuant online tools for small and midsize non-profits data driven and technology enabled, and we’d be spelling supercool spelling bee fundraisers. We be e spelling dot com. Our creative producer is claire miree off sam lee boots is the line producer. Gavin dollars are am and fm outreach director. The show’s social media is by susan chavez. On our music is by scott stein. Be with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. What’s not to love about non-profit radio tony gets the best guests check this out from seth godin this’s the first revolution since tv nineteen fifty and henry ford nineteen twenty it’s the revolution of our lifetime here’s a smart, simple idea from craigslist founder craig newmark yeah insights, orn presentation or anything? People don’t really need the fancy stuff they need something which is simple and fast. When’s the best time to post on facebook facebook’s andrew noise nose at traffic is at an all time hyre on nine a m or eight pm so that’s when you should be posting your most meaningful post here’s aria finger ceo of do something dot org’s young people are not going to be involved in social change if it’s boring and they don’t see the impact of what they’re doing so you got to make it fun and applicable to these young people look so otherwise a fifteen and sixteen year old they have better things to dio they have xbox, they have tv, they have their cell phones. Me dar is the founder of idealised took two or three years for foundation staff to sort of dane toe add an email address card. It was like it was phone. This email thing is right and that’s why should i give it away? Charles best founded donors choose dot or ge somehow they’ve gotten in touch kind of off line as it were on dno, two exchanges of brownies and visits and physical gift mark echo is the founder and ceo of eco enterprises. You may be wearing his hoodies and shirts. Tony talked to him. Yeah, you know, i just i’m a big believer that’s not what you make in life. It sze, you know, tell you make people feel this is public radio host majora carter. Innovation is in the power of understanding that you don’t just do it. You put money on a situation expected to hell. You put money in a situation and invested and expect it to grow and savvy advice for success from eric sacristan. What separates those who achieve from those who do not is in direct proportion to one’s ability to ask others for help. The smartest experts and leading thinkers air on tony martignetti non-profit radio big non-profit ideas for the other ninety five percent.
There’s a new Tony Martignetti Nonprofit Radio video highlighting my smart expert guests and the fun we have together. It includes the wisdom of Seth Godin; Craig Newmark; Beth Kanter; and Aria Finger. Plus stand-up comedy bits. Check it out!
The second set of Nonprofit Radio video interviews from #15NTC, the Nonprofit Technology Conference, hosted by NTEN, the Nonprofit Technology Network. Including distance collaboration, the cloud, Beth Kanter and Ritu Sharma.