Tag Archives: Amy Sample Ward

Nonprofit Radio for April 18, 2014: NTEN & NTC: Why You Should Pay Attention & .ngo

Big Nonprofit Ideas for the Other 95%

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Amy Sample Ward

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Amy Sample Ward

Amy Sample Ward is CEO of Nonprofit Technology Network and our contributor on social media. On the opening day of the Nonprofit Technology Conference, we talked about the value of NTEN and NTC for small- and mid-size nonprofits. Everybody uses technology!

 

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Glen McKnight, Andrew Mack, Evan Leibovitch

Glen McKnight, Andrew Mack, Evan Leibovitch
Me with (L-R) Glen McKnight, Andrew Mack, Evan Leibovitch

Introducing the new top level domain–and its affiliated community–for nonprofits throughout the world. Plus, a primer on how domains are managed by ICANN. I learned a lot! My guests from the Nonprofit Technology Conference are Glen McKnight, secretariat of NARALO (it represents you!); Andrew Mack, principal of AMGlobal Consulting; and Evan Leibovitch, global vice chair of the At Large Advisory Committee of ICANN.

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Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i’m very glad you’re with me. I’d be forced to endure black hairy tongue if i came to learn that you had missed today’s show and ten on dh and tc why you should pay attention amy sample ward is ceo of non-profit technology network and our contributor on social media. Of course you know her. On the opening day of the non-profit technology conference, we talked about the value of n ten and anti seafirst small and midsize non-profits everybody uses technology and dot ngo, introducing the new top level domain and its affiliated community for non-profits throughout the world, plus a primer on how domains are managed by icann. I learned a ton, and you will too. My guests from the non-profit technology conference are glenn mcknight, secretariat of naralo, which represents you will learn what that is. Andrew mac principle of am global consulting and evan leibovich, global vice chair of the at large advisory committee of i can between the guests on tony’s take two inauguration of the non-profit radio knowledge base, both these interviews came from ntcdinosaur provoc technology conference. And here is my discussion with amy sample ward about the conference and ten welcome to tony martignetti non-profit radio coverage of non-profit technology conference and t c twenty fourteen the hashtag is fourteen and t c and my guest now is amy sample war. She is very well known to non-profit radio listeners, of course, a monthly social media contributor, but here and and and outside non-profit radio. She does have a role. And that is ceo of non-profit technology conference of and abandon the non-profit technology network partner. Exactly nowhere. Welcome back. Good to see you. Thank you, it’s. Nice to actually be in person. Yes, i know you were usually bicoastal, right? The power of radio is that we’re not actually in the same room. I know. Um, your ceo of this gig. How did your did your welcome? Plenary go. I hope everybody was standing ovations. And was it exciting? I was here setting up. Yeah, it was it was really great, but actually, i think i was surprised. I think everyone else was surprised by how many emotions we went through because there were stories and videos. From the jupiter video awards and ah, ignite presentations that put everyone in tears inspired them, but then also things where we were laughing hysterically, so it was it was a great emotional roller coaster, which i don’t know what that says about the attendees or the community, but that’s how we’ve started the conference, a lot of open hearts, exactly excellent, excellent, and i’d like to spend some time talking about something that we don’t when you’re on each month, which is let’s, talk about what the non-profit technology network is, and then we’ll talk some about ntcdinosaur well, for future future future conferences, but, um, tell me what’s the why should somebody pay? Why should someone in a non-profit pay attention to non-profit technology network? Well, so many reasons way have a decent number of minutes together as usual, i would say first of all, it it’s totally okay if you don’t want to be on in ten member, but there is definitely no way that in your organization you khun b ignoring the valuable and critical piece that technology is bringing to you being able to work efficiently, effectively, i know what you’re doing know who you’re reaching know how much money you’ve raised track what you’ve done proved that you’ve done it tell people then, how much you’ve done, you know, technology is just crucial for any organization, regardless of who they are, where they’re based, what they’re trying to do, who they want to talk, teo, and to not focus on that across your staff, you know, it isn’t just the director that should know about those things. Every staff person is making decisions that impact technology either for their team, for themselves or just is it taking you five minutes to do something that could take you one minute? You know that that means more time devoted tio doing more of your work instead of, you know, doing more work to do the work, okay? And and how does intend help people who are let’s focus on the people? We’re not in it and because, you know, our audience is nine thousand small and midsize shops, they may very well not have a night manager directly. So what does intend for those people? Well, we’re really focused on strategic use of technology, meaning we don’t focus on the specific tools were we’re never going to tell people on a webinar that they should all be using a certain tool or a certain app or a certain platform, because it may not be right for you. Those those tools, i mean, there’s a million choices for everything, right? There’s like over two thousand crowdfunding platforms? I mean, there’s, there’s just so much choice out there that it’s important, that we provide some some practice, give people a chance to practice, talk through and really understand how to make those strategic decisions. How do you evaluate what you need so that when you go look at those tools, when you walk through the science fair and talk to different providers, you’re able to say, this is what we’re looking for. Can you get us there instead of allow shiny? I want your shiny thing, so helping people understand how to evaluate their own needs, but then how to budget for the technology that you’re able to bring in figuring out what your budget is, and then how to push that against all of your programs. You know, it shouldn’t just be a bucket of office supplies and general technology, not a great budgeting plan on then. Also that you’re able to evaluate then what you invested in to know if it’s still meeting your needs if it’s helping you reach that impact if it’s helping you measure that impact, etcetera and we’re talking about technology runs the gamut. Randi probably could be cr emmett, maybe social exactly might be crowdfunding could be your web site. It could be anything. Um and how does how does intend go about this? How do we empower non-technical agis ts too do all the things that you you’re you just said with that with their technology and and evaluate yeah, we i mean, we’re always open to more ideas for how to do this. Because it’s a it’s. A lot of work, right? It’s. A pretty big mission. Pretty large goals and what what we do, at least right now is we have offline events. We have the conference. We have auntie si. But we also have smaller local events sum that happened every month as volunteer lead meetups in about thirty cities in north america, plus poland. And you know poland is charging ahead for europe. And then we have some that are led by antennas workshop. So all day workshops usually in a pretty deep dive into a specific topic training, etcetera and those air live workshops in in cities. Yeah, we’re in a density, i guess, yep, exactly on then we have year round online programs, all kinds, you know, same as you were saying, every kind of technology, every kind of technology is covered in our webinars we have way have webinars for fund-raising folks for communications folks for leadership level staff who don’t want to know howto install a module in their droop a website, they just want to know why they have decided to use that website and and for those folks, we also have webinars that are for people just getting started trying to figure out the tools that they need, and people have been doing it for twenty years, you know, and are really looking for the latest and greatest kind of tips on to be able to share with each other and the merge of those offline events and community programs and our online webinars our communities of practice, so those are usually topic focusedbuyer oops, so there’s one four directors, for example, there’s one for folks who manage content for their non-profit, etcetera, and they’re online discussions, but they can have monthly calls her webinars together on their totally free to participate in communities of practice. Yeah, yeah, yeah. Eso it’s it’s kind of the merger of being able to talk to other people that know what you’re talking about, learn something with each other, but then also have kind of asynchronous just online connection. Tell us a little about inten itself. How? Because the staff well there, i think they’re throughout the country. Right? Right. We have way have eleven staff and eight of them are in portland, oregon. Okay. And three of them work from home in the cities they live in in california, washington and illinois. Um, and how long have you been within ten? I this i just realized this yesterday. The, uh, ntc in d c in twenty eleven was my second week as the membership director when i started twenty eleven yet. It’s, my, my three year anniversary. Okay. Congratulations. And thank you. You started as membership. I started as a membership director. You remember of intend for a long time. Where, you know, for many years in new york city, you were going to the meet ups there? Yeah, i actually have been a member, and i started the tech club that’s in portland back in two thousand seven and then left and started a tech club in london and then moved to new york and was a co organizer in new york, and i’m back in portland, so i had to rejoin is a co organizer because the group is still going seven years later, which is very strange to show up and not have to tell people why it’s there, you know, when you’re just starting a community kind of volunteer led group, every meeting that started with okay, this is why we’re here. Please tell your friends, please bring people to this group so that we can survive. And now it’s. Just a thriving community. It’s it’s really surreal. Outstanding. But now what happened in london? You didn’t mention london as a city that has. Yeah, they still do. They still have their eye. I am not sure if they still do mention poland yet. Poland, right? But london, you know well, london was formed under tech soups, community program, net squared and so they may still work with tech. Soup there’s a a country partner, their charity technology trust so they may still work with them, but they aren’t at least ten and ten affiliated group. And, of course, if you want to find where the intent affiliate groups are the intern work. Thean ten website. Exactly, yeah, under the community tab. We have a tech club link and i love that the novel called and ten new york city and in portland, and i don’t think any of them have and ten in the name. Many of them are called tech for good summer called tech clubs. Some of them are just called like community technology, something we’re pretty open. Our point is that people are having these conversations and sharing these resource is, regardless of what they’re calling themselves. Okay? And how much of what we’ve talked about can someone participate in if they’re not on intend member, you can participate in anything we do without being a member, but as a member you can get big discount on registering for the conference. You always get a discount on webinars or training’s things like that. Okay, everything is accessible, very giving group we’d like to give you. Alright, that’s, wonderful art. So you don’t have to be a member. They didn’t even think that shooting getting dink, dink, dink, dink. You’re listening to the talking alternative network, waiting to get a drink. Cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. You’re listening to the talking alternative network. Duitz hyre but what is membership like if if i am a member, yes, but i don’t remember if there’s only one rate that that members pay. Sure. So there’s you conjoined as an individual or you, khun joins an organization when you join is an organization. It covers unlimited staff, because we don’t necessarily know how many staff you have so it’s so you don’t know whoever your staff are. They khun b, a member, three organizational membership and it’s based on your operating budget. So if you’re ah non-profit, whose annual operating budget is five hundred thousand dollars or less, which is the vast majority of the profits than your annual membership for unlimited staff is sixty dollars, you’re kidding. I am not sixty dollars, for an organization under under half a million dollars. Yes, that’s outstanding, or i think so, too, and that’s the vast majority of non-profit radio listeners like small and midsize. If you happen to be an organization that has an annual budget over half a million dollars how much? Then it goes up. It goes from five hundred, too. Two million. Two million to five million and then above five million. So even if it leave it at the top, it’s still only three. Thirty five. Oh, my goodness. And for unlimited members within your organization? Yeah. Are you getting a little help from somebody in the audience? No, i i just saw i just saw julie. Who is our conference manager. Look up when i as soon as i was starting to say specific numbers because i haven’t had a lot of sleep. So saying specific numbers on a microphone, you know, okay. And i’ll give a shout to julie to thank you very much, julie, for all the help that you gave non-profit radio and me leading up to today. Thank you very much. Really? Julie conroy is that excellent eyes also julia smith. Yes, she was. Julia smith is not currently here, but i’ll shut her out too. She was also very, very helpful. Yes. And we have a james and a jessica. We are no longer hiring j names wear at capacity for j names. All right, let’s. Move. Teo ntc why is the non-profit technology unconference a great benefit for oh, wait. No, no, i have to go back individual membership. So, yes, we didn’t cover that. What was there? The same? They’re the same benefits, but they only cover one person. Okay. Andi, how much did i pay for eighty five dollars? Starbucks stand. Oh, so individuals pay more than small organizations? Yes. Because primarily individuals in the membership in the community are independent consultants. So it’s it’s kind of the hybrid between it being the for-profit organisational range. But put it in his individual. Okay, um, so now let’s talk about the non-profit technology conference and she why is this terrific? For for non-technical agis ts and then well, and then we’ll talk about technologies do because you have a lot of there’s, a lot of technical there’s, good technical work. And they’re all kinds of nerds here. Yeah. All right. Well, all right. Let’s, talk. Let’s. Start with the technologist. We’ll double it. Technologist. Find here. Ah, you will find many people who feel just like you that you are probably the only person in your organization that knows what you’re talking about or knows what those things mean or knows how to set up a database, but you’ll also probably find a lot of people who legitimately want to get past the conversation of, you know, complaining about oh my gosh, you know, my program staff hate when i tell them this or no one ever does their updates, if you are a really, you know, director, technology person in the organization, you’re going to find people, regardless of their job title, who want to talk to you about the things you’re doing, the things they are doing, you know, and and really talk shop, get share ideas, figure out if there’s something you’re doing that they haven’t heard of, you know, tell you about their favorite tools. It’s a pretty good it’s, a pretty good kind of swapping community. So let’s, let’s break down silos where where is off on the side? Yeah, often not in leadership or decision making rolls, right? An organization writes and that’s collaborate. Right. And that’s. Why we got rich? We no longer have when you look at the program schedule for the conference, we no longer list tracks we don’t say, you know, these are all of the sessions for communications people and these air the sessions for leadership level staff because there may be leadership level staff who managed the communications as well, because there are a small organization or they may be communication staff that want to be in a leadership position, and they want to go to those sessions. So we tried to break down even our structure that promoted those silos to encourage people to go to the sessions based on the content of the sessions. So we still listed if it was a tactical or restaurants, you know, gave some parameters, so people knew what they were getting into. But hopefully it really encourages that cross pollination. You go in a room and the speaker could ask, you know, who works in these departments? And you’re going to have people representing every part of oven organization and what i do see these air, not tracks, but i see. Learn, learn, connect and change a cz topics that the workshops fit into, right? Yeah. Those are the three pillars of intends villages. I call them topics, but yeah, yeah, they they sound very important when you say pillar. There, the three buckets of our work there, the pieces of our strategic plan and their how really, everything we do, helps fit across the spectrum of the community. There are people that want to come just to make connections, and that is okay. You know, they’re people that come. They don’t want to talk to anybody that i want to be anybody’s friend. They just need to learn this stuff so they can go to work, you know? But there are also people that come here because they want to do all of it. You know, they want to meet a couple people, they want to be inspired, but they also wanted go to that one session and write everything down that the person says, because they know they need to hear it. Let’s, let’s, talk about ntcdinosaur the for the non technologist. Sure. What? What? What? What are we gonna find? Sure. I mean, some of the some of the most rapidly growing segments of the membership are into traditionally non-technical teams, the program staff on the leadership staff because as i was saying at the beginning, you know, everyone has recognized that you have you have to be smart about the technology you’re using cause it’s underpinning everything you dio it is your success or your failure. So staff in program rolls are now being told, you know what? Can you demonstrate that? Can you prove that we don’t want to know if you serve that many meals? We want to know how those meals change those people’s lives and we’re used to being able to tick up pretty easy to get, you know, transactional box and now it’s program staffer being challenged by funders even by their own staff and their boards to really be able to tell the whole story of their impact and not just the transaction data. They’re coming to the entire community to figure out. Not just how do we think about measurement? You know, they know how to think about measurement, but they need to know howto i actually store this data. How do i collect the data? How do i know if the data is valuable and it’s the right data? And then how do i tell stories about this? You know, i’ve collected all this data, all these numbers. What do they even mean? Can we create context can recreate really compelling evidence? Okay, program staff, what about fundraisers there? I mean, ever it’s a non-profit conference, everybody is a fundraiser. Everybody would gladly talk to you about how you should invest in their organization. So there are true fund-raising sessions, you know, plenty of sessions that air explicitly about friendraising but so many sessions now kind of blur the lines between program communication and fund-raising because they’re about storytelling. Well, it could be a story you want to tell that’s an advocacy campaign or it could be a story you wanna tell, two raise money for your mission, whatever it is, there are so many of the sessions that i think touch on all of those best practices, all the principles you need to follow and many sessions, even if they’re considered a fund-raising session or communication session use examples from all those different kinds of campaigns. How about ceos? Executive director’s? Why? Why did they belong here? Oh my gosh, i mean, i really think that if you are leading an organization and you, you don’t need to know how to get into the back end of your website and change things, but if you don’t know why you have that website, how it is meeting your goals, how you’re going to decide if you need to do a redesign or you need to go get a new website or or anything, then you’re not going to be able to make those decisions in a leadership position. You’re going to be relying on your staff, which is great, they should help you help inform that decision, but if you’re not able to directly engage the way that you are for many, you know organizational leaders and maybe a fundraising campaign decision or a pr topic, i just don’t think that you’ll be able to successfully implement any project that then relies on that website or then relies on that database, as you said earlier, i mean technology’s just so critical toe operating any organization right, leadership needs to know exactly what it can do, how it can be a value and the leaderships sessions that air at the conference, you know aren’t trying to tell executive directors how to build a website, you know, they’re not trying to convert you to become a technologist, the sessions here for leadership level staffer really toe have those conversations about how do you staff for technology? If every single staff person is responsible for managing and budgeting for the tools they need to get their work done, are you providing them with training? How are you evaluating, you know, their use in there, you know, quarterly or annual reviews, all of those pieces that fall under, you know, a traditional non-profit leader’s role with staffing and accounting and all of that still has to either rely on technology or consider technology to be successful. Do you know, are there many board members who come many board members because many people who are on non-profit boards also work at a non-profit, you know, so they’re coming with with two roles, both how do we, you know, think about this as a board where we’re really looking at that evaluation piece, we’re really looking at that larger story of our mission, but then also how i think about this for my day job, where i work and maybe in a more specific role, okay, leave me with something inspirational as ceo because we’re about we’re about to wrap up about ten or, um, something inspirational it’s like, if you tell someone to say something funny, nothing left to say, well, something that i was inspired by, at least for this morning’s plenary was that, you know, i said at the very beginning, there were a couple that made everybody cry. There are a couple that made everybody laugh, and there were a couple that were just the true here is what you need to know to go be successful in your work, and i think it was that, at least to me, what what i reflection on that is that it was the perfect balance of how i feel like almost every session goes every day of the conference goes, and really the whole year with this community of people, it isn’t what did you say? Open hearts, you know, it’s it’s, one of the on ly communities have ever been in in my life where a zsu nas you show up, you know, and you have that kind of hesitation do i introduce myself? What do i do? Everyone just has high where have you been? You are supposed to be here no matter who you are, no matter what organization you represent and and i think the fact that we could start a conference in an unprompted way with tears and laughter and people sharing incredibly personal stories from a stage in front of two thousand people, i think there’s just evidence that it’s a community made for that sharing, you know, it’s, check your insecurities at the door because this isn’t a place for that kayman sample words the ceo of non-profit technology network and ten there in ten dot or ge her idea on twitter is at amy rs ward herb log is amy sample ward dot or ge? And i want to thank you very much and she’s also, as i said, ah, regular monthly contributor to non-profit radio, which i’m very glad about, thanks so much. Thank you for having me and thank you for being at the anti see. It’s a real pleasure. Thank you. Thanks for setting us up. Here durney martignetti non-profit radio coverage of the non-profit technology conference and t c fourteen ntcdinosaur hashtag thanks very much for being with us. I love having amy is a guest and it was a pleasure to be with her face to face at ntc we have a new sponsor. It is generation siri’s. You may recall that just a couple of weeks ago i am seed their event in brooklyn. It was a five k run walk and it raised money for ten charities. That’s what generation siri’s does? They put together runs and walks for the benefit of a bunch of charities and they do all the back end work of getting the permits and the licenses and they rent the equipment, all the audio and all the tents and all the stuff that you need it to finish line and they take care of all of that for the benefit of the charities that want to participate. They had that one in brooklyn there’s one coming up in miami, new jersey, toronto. They’ll be back in new york city in november and i hope to emcee that one in aa in new york city and maybe a couple of others, you will find a generation siri’s at gen events dot com jen events. Dot com. Very nice people. David lin is the ceo there. I am taking interviews fromthe show and grouping them into topics to create the non-profit radio knowledge base i’m inaugurating the knowledge base with branding branding is so muchmore than most people think of it as so much more than your visual identity logo, website tagline and on the my block this week, there are links two interviews about branding so you can see just how deep it is. If you missed those interviews through the years, i’ve got close to two hundred hours of non-profit radio july is going to be the two hundredth show doing this for four years, and the knowledge base will organize all those interviews by topic so that you can pull the best of non-profit radio, video and audio on the subjects that you want and listen, watch on any device. The introductory video is on my blogged at tony martignetti dot com, and that is tony’s take two for friday, eighteenth of april, the sixteenth show of the year. And here is my interview now with three gentlemen who are delivering and representing the new top level domain dot ngo. Welcome to tony martignetti non-profit radio coverage of ntc non-profit technology conference two thousand fourteen with that hashtag it’s fourteen and tc, we’re at the marriott wardman park hotel in washington, d c and joining me now are glenn mcknight, andrew mac and evan leibovich and we’re going to talk about i can naralo so there’s acronyms we’re goingto flesh all that out and the new dot ngo top level domain all about domains and how these air all managed today. Glenn mcknight is secretariat of naralo, which is the north america regional at large organisation. Andrew mac is principal of am global consulting and is helping with the launch of the dot ngo top level domain. And evan leibovich is global vice chair of the at large advisory committee of i can. Gentlemen welcome. Thank you. Thank you. Thanks. Okay, evan, i can i see a n n the tell us what it is and why it’s important came. I can is the internet corporation for assigned names and numbers. It manages i p addresses, which is the machine numbers addresses of how machines find each other on the internet and the names of whatever dot com dot or ge dot us dot uk of the names you used to actually translate. To those numbers on how you get from your computer to wherever you’re looking for things every device connected to the internet, every single device in the world has to have a unique i pee or internet protocol address, right? If i overstated it, isn’t that? Is that right? Well, the problem is, is there’s a shortage of these numbers and everything, but i just didn’t need a number. Yeah, just agree with me that each single device that’s, right so one person could have three or four easily i p address is right. You have your phone, you might have your ipad, you might have your desktop right and maybe have a fourth device that i can’t think about, maybe have two phones, so each individual device has to have its own unique i p address, right? You’re absolutely right. I can. The internet corporation for assigned names and numbers manages that that process is that right? The numbering scheme, as well as the naming scheme numbers and not right. Because in your address bar, i’m tryingto make this this’s relevant to every single person. Absolutely who’s connected to the internet. So i’m not gonna make sure the relevance is clear when you go to your address bar you either type in a name most likely or a number. And that all is an idea. Dress at all relates to an i p address and that’s how you get to a site or a device if you knew the number itself like one o six thought this thought this thought this you could type that directly into your browser, but most people don’t know that. Okay? Yes, but there is a number behind every name. So i have tony martignetti dot com there’s an i p address the number that that’s an address in itself. There’s a number behind that. That common name. Exactly. Okay. Excellent. And if you think about it, if i can yeah, i can look at the andrew. It looks at the international policies around that. So it’s not just a question of the technical side, but also where is the internet going? What will the future of the internet look like? And it’s in a really interesting kind of public private partnership? Because it brings in people from many different sectors from the private world, from the government world from the non-profit world and they all come together to help design the policies that guide the internet as it goes forward. I can. I can is people. There are the internet corporation there. There are fuller. This is a robot. You know, it’s important to understand that distinction you wanted well, but the other thing to understand is that yes, there’s policies. But this is not about censorship. This is not about that neutrality. About that little sliver of regulations about names and numbers. Help me. Are there people are thie internet corporation comprised of people? Yes. Or there is. There is an office in in california and there’s offices in brussels. There’s offices in singapore where they have warm bodies that manage this. But there’s a massive community of volunteers that are. We’ll talk about it. It’s. Very bottom up. That’s what i think most people do not understand. I think most people think it’s dominated down top down. But it’s not and that’s where? The that’s where the regional at large organizations come in because there throughout the world. Right? Ok, now we’re going. We’re not tuna, rallo yet. Who appointed? I can to this role. How did they get that responsibility? Technically, it’s a contract with the department of commerce. So where did they come from? And let me explain, created icann the internet, as you, as you may know, was born out of a u s series of u s government contracts, right? He got big bird was originally a military was it was from the start, but, yeah, profanity. So it was it was set up and the advanced rate i liketo like i don’t like to leave listeners with acronym, the defense advanced research project administration illustration. That’s, right, darpa and so darpa. And the idea was that we wanted to have systems that would that would be able to share data when bad things happen. Right then it migrated to you guys and probably know a little bit more about the academic side than i do, but been migrated to being a way of for academics to share data. And then as time went on, people realized that this was a really big thing, and it could have a lot more. It could have a lot more potential uses that wade initially thought it was a very exciting time, very exciting time and so that clinton was during the clinton administration, and they decided this is too big to just be held in the united states and that there’s a real value and having it be a global thing. And so there was a movement to try to create this. What is effectively a public private partnership that involves people from around the world, and then then then i can was born, and it has been moving in different directions to become more and more internationalist as time has gone on since the early nineties. Ok, ok. And, of course, where where i’m deliberately not mentioning the old al gore cliche. I’m so tired. Okay, all right now, let’s. Okay, so that is very interesting. Very, very i can. So now it is bottom up. So we have these offgrid these regional at large, um, at large organizations throughout the world. Of which naralo the north america regional right regional advisory organs committee is one or the organization naralo well, i can has chopped the world into five region, so no naralo is one of them. There’s, also one for latin american and caribbean, one for europe went for asia and one for asia pacific and one. For africa. Okay, all these at large organizations throughout the world and they are helping to represent the people that are the people that are people, the individual internet users day in and day out, right? You’re not buying it. Domain. You’re not selling domain. You use them in your browser that’s, right? What does that mean? Well, so they thought the thought is that how does that relate to what i wait, wait. Give it a chance. Okay? How does that relate to what i just said? Okay, if ford wants to have a website that you look at their cars, so ford goes out, they buy four dot com. And in germany, though, by four dot d e and so on and so forth. Okay, yeah. Then, it’s, they market to you here’s how to find us. All right, four dot com you type that into your browser, you’re not the one buying the domain. They’re paying money to somebody toe have four dot com. They’re buying an annual subscription to somebody toe have that? Yes, they’re paying to somebody else that have four dot d and so on and so forth each of these top level domains dot com dot or ge every country has won so in canada’s dot see a uk, right? A you and so on. So there’s right now, there’s about twenty two dozen odd generic ones that aren’t associated with the country. Every country has designated their own and there’s about to be a very, very large expansion. Okay, we’re gonna get to that. We’re going to get there. Don’t worry. We have twenty five minutes together. Don’t worry. We’re not going to lose that. I know. It’s important. I happen to know, for instance, that morocco, the country, morocco is dahna emma. Because i have bought through bentley the custom earl. Tony. My name tony martignetti. Tony dot. M a. So i know morocco is emma and you know, and in bit lee itself. Where is billy going through? I don’t know why. Libya? Libya. Oh, dot fulwider libya. Yes. Okay. Excellent. Who thought right? You do that. All right. You got the right people. Hear you, do you? Do you guys do well, that’s a rhetorical question for the three of you know what? I was anywhere else than any other audience. That would be. That would not be rhetorical. If you see something dot tv that money is going to the island of to look tuvalu to value in the south pacific. Follow-up xero tuvalu otavalo alright to tuvalu. Okay, um, so well, all right. So i pay my money for the dot tony dot emma. Andi, i paid it to whatever hover or domain director, you know where you bought it from a registrar. Okay. That’s a recess, the registrar. And then they in turn, have bought it from a registry. The guys who run the dahna registry makes sense within that within the country of morocco. So more cases in the case of morocco it’s run it’s, run by the whoever’s, the moroccan internet authority. Okay, in some case, it’s much advantaged by a third party because they may have the technical skill. I don’t doubt that the two blue government, in fact, i know that the two blue government uses uses that uses a third party that help them run. That which is fine, you know it’s good for them. And how is all this? And how do do those relate to? I can’t okay, so i know there isn’t a direct relation. I mean, i know they’re not direct, but well, i can through contracts essentially has relationships with the people that do dot com dot or dot net and the new ones that air coming around the ones that are the country codes. There’s a little bit of a hands off relationship because that’s a national sovereignty thing. So i can doesn’t get involved in the national codes, but they coordinate them. So they do show up at the i can meetings. There is a relationship going, and they work on things like best practices. Okay, without i can we we would probably have duplicates all over the world. We wouldn’t be able to reach anybody. We’d have duplicates and triplets and quadrillion million connections. Think this is one of the things that tony that i think it’s really been important about. The way that the internet has developed is is that the real strength of the web is that it is a unitary web that there’s one place, that all of us can go where we can all meet online. So there’s not a moroccan web and a saudi web. Yeah, and and and and and a senegalese web. And because of that, we can do so much more together. And so one of the great things that i can has contributed, i think is, is that it’s managed to keep the international community together, given them a voice so that all of these different groups, like the user groups, like the commercial groups like the government groups, can advise the board in such a way that we can keep the web together so that we can really leverage it to the maximum impact. So you’re you know, now you now you you have, ah user base that maybe mostly in north america say, but there’s no reason why this couldn’t expand out into different languages and all over the world non-profit radio. Yeah, and that’s, partly because of the web being unitary. Unitary that’s one of the goals i think of i can is to keep it that way to try and get the most out of our way out of our ability to in-kind. But that also means satisfying the needs of people around the world. So you are now starting to see domain names that are in cyrillic that are in chinese script. There are in arabic or hebrew or hindi and so they’re not in latin characters. Now you may not be able to read them. You may not be able to use them, but the people in china or saudi arabia that are using them, i don’t care if you do or not, because they’re targeting their own language audience. Okay? And of course, i could always get to the number that’s behind those, right? So if i don’t know, i don’t know how i would do that. But i could. Well, your key bird could do arabic. Then you could type in arabic driving up there when you get it right. But short of that, there is a number behind everything. All those irrespective of the language that the address is in, right? Okay. In fact, you may have the arabic in the english pointing to the same number that conserve you in both languages. I don’t have the arabic and the english pointing to the same number. Oh, sure. Okay. Yeah. Still a unique number. That’s. Right, number’s gotta be unique. Okay. All right. Now, let’s. Let’s. Bring glenn into the conversation because he’s, the one who brought this topic to me yesterday. And there is something very exciting happening for non-profits there’s a new top level domain like a dot com dot or ge glenn, why don’t you get real close tonight? Yes on dh tell us, what’s going on? Yeah, so actually the expert on this that is actually part of the p i r implementation of dot ngos is avenged and you’ve crossed it well, but i felt back you haven’t contributed yet and you brought this very interesting topic to me because actually the nancy spoke at the podium yesterday and and we’re at the inten conference and actually addressed the twenty, two hundred delegates saying, hey, we have this new ngo as not-for-profits you should be involved and i thought it was important. That’s why we did a birds of a feather yesterday that’s why were going around with our brochures on naralo informing the not-for-profits sector hey, the internet, internet governance, all the issues that are pertinent important to you actually there’s organisations particularly naralo that can assist you in this. Israel says we’re here particularly to promote not-for-profits to join as a lexus with i can okay, andrew will turn to you because you are helping with the launch. Of a new ngo, top level domain, and in fact, i was just because you mentioned it the other day. I was three weeks ago in morocco doing really doing, doing radio in morocco, actually, as part of it, right and all that brought you here. So that means you’re tony dot mm, exactly, right? So i mean, i just thinkit’s the world coming together and so perfect, right? So the idea behind a cz you know that and that’s, we’ve discussed that the internet has these amazing possibilities right for an especially corporate for non-profits if you think about it all around the world, non-profits many non-profits find themselves confronted by the same challenges they find themselves in need of partners. They find themselves in need of visibility. They find themselves in need of additional resource is and things like that. And thie as the internet. Azaz evan was describing there’s a tremendous interest in in in expansion of the internet so that so that more people can get on board can more people could take it, take use of it. There were historically twenty, some or first there were thirteen and they were twenty some different, but they called generics and those generics working like calm and like net on, like organ and the people public interest registry that brought as and have been managing dot or ge looked at this expansion of the internet that was proposed a few years ago and said, hey, there’s, a real opportunity or, like, calm like that is an open space, okay, you do not need to be a non-profit to have a dot orgel, though most many, many orders are very interesting, right? Most are, but you don’t have to be don’t have dahna same way that you don’t have to be a company to be a dot com, you don’t have to be a network to be a dot net, but that was the original taxonomy of it, right? So they said, hey, this may make real good sense if we’re expanding the internet out this make make real good sense for us to get to have a specific, targeted, safe space for ngos to congregate on the web, right? We’ll give them additional tools that will allow them to meet up that will allow them to do things and for people to find them right and have a high level of this’s the’s are in fact real ngos, and that stems out of for a whole host of reasons i mean one is the desire for ngos toe work together much more closely, which there, which is a huge issue around the world. Second one is there’s much, much more cross pollination and much, much more cross work between ngos from the global north and the global south. Donors are asking for it. The ngos themselves are asking for it. And yet, if you’re if you’re an ngo doing really great work on hiv aids in mali, it may be very difficult to get visible outside of bamako, right? And if you’re doing it from, you know, a secondary or tertiary city, its most impossible to do it. How will this new top level domain so the so the idea behind it is the way we create a a safe space, you get a dot ngo, a dot org and access to a portal and actually the ability to put up a little basic portal. Paige, if you’re if you like so that you could be found, you could be searched and found easily so that you can be you confined partners. You can share data with them and you can import your own donate button. You know you’re on your own. You’re on your own don’t donate app when every whatever you would use i would like to use so that you could receive funds directly when i was in morocco is a perfect example, right i was in was in three cities in four and a half days was in robot casablanca in marrakech. We had a long conversation with the people in marrakesh and he said, how many tourists come to america shevawn year and it’s hundreds of thousands. Right. So you think to yourself wow, we met with remember the incredible woman she’s, a pharmacist who set up a she set up an ngo to help deal with street children who were abandoned, children who were abandoned, the street, the babies or abandon in the street. And she said, you know, i said, well, how many? How many of these tourists that come know that you exist? You can afford to fly all the way to america’s ah, fifty, dollar contribution is a nothing, right it’s a dinner and yet no one could find her and she couldn’t find them. This is the kind of thing that will allow her to connect in with other ngos doing similar kind ofwork and conceivably with tourists with hotels with other people who are of, you know, who would love to give her money and love to support her work, and would never know that she existed. Okay, but tony there’s one there’s one important thing about this is that what andrew’s talking about? What dahna ngo is doing is more than we’re just going to sell you what don’t mean? Yeah now immortal it’s a community where is the other ones that are doing like dot dogs? Or died? N y c or a lot of these other let’s? Not let’s not know what what i’m saying from its not put dahna twice in the same category dot dogs, it shouldn’t even be in the same sentence. You’re from new york? Yes, and i’m wishing out there right now or dot bicycle or whatever the point is with most of these you by name, you get a name it’s like dot com that’s it and you’re on your own, right? This is not what this is. Deeper than that exactly. The goal. The goal is to create a real community and are carried a real international community with a lot of input. I mean, this is not a it’s p i r is helping to do the back end announcing the i r is right. The public interest registered the people who are doing the people who are running dot, dot launching dot ngo is the public interest register people who do dahna arkwright. Okay, they their goal, you know, there’s a there’s, a great sensitivity and it’s a valid sensitivity in the ngo communities and says who died and left you in charge? Right? And they’re very humble. And one of the things that we like about this approach is they’re very humble about it. They recognised that this has got to be a community organiser, you know, it’s got it’s got it’s got to be computer he organized pr can help the dot ngo people can help with the back end. But in the end there’s going to be it’s about and for the ngo community itself, okay with ngo governance and is part of it, yeah! You’re listening to the talking alternative network. Oppcoll have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems block a little? Help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking alternative radio twenty four hours a day. If you have big dreams in a small budget tune into tony martignetti non-profit radio, i d’oh. I’m adam braun, founder of pencils of promise. Oppcoll all right, all right. So, what way? Need some takeaways? We still have a good amount of time. We play time’s. Not that we’re not wrapping up yet. But what are some takeaways now for non-profits that have ninety nine percent there? There dot org’s people were talking to we’re listening. What? What should they? How did they take advantage of doubt, ngo, what do they what do they do? The first go to my office on monday. What do i do? Tow. Explore this more and see if i can. It makes sense for me. The first thing is to put an expression of interest and why. And what you do is you guys are laden with your acronyms. Oh, my god! Any? Oh, i an expression of introduction of interest on. And what that does is that puts you down. Puts you down is having expressed interest. There are a number of people who, for obvious reasons, have i have names that might overlap, especially if you go by your acronyms. So, it’s, good to get your name down as early as possible. It gets you on the list. It gets you gets you information. About what? When? Things are going to roll out because it’s still, you know, with anything technical, where do you go? Where do you do where you do the eoe eye? Who do i send the notice? You goto the one that i remember is g o t l d dot org’s. But there are others, and i’ll get you that in from okay, raymond. All right. So ngo t l d dahna latto or but if you could also go to the p i r dot ord website as well, p i r dot org’s also. Right. So, you know, i’m good listeners to be ableto take some actionable steps. Well, it hasn’t your well it hasn’t launched. It is a matter of getting getting on a waiting list. Effective bourelly at theo, i stage its course hasn’t launched, right? Yo, i but so what? You know so but the ideas it’s first come first served if you want to name that some other non-profit also wants to use the same name. So that kind of religion is that we don’t makes a lot of sense to get your eoe eoe eye your expression of interest in, you know, even if you may not have end up doing it. That’s what right? But claimed absolute claims in their advantage in claiming a space, of course, and then you get the choice later to actually use it or or let it let it let someone else that’s, right? It’s, not it’s, not a guarantee that you’ll get it, but and remember that space is only open to real ngos, right? So? So if a company cames in, if abc company wanted to come in, they wouldn’t qualify, so they won’t. They you know, they wouldn’t get a dot nt right, or an individual or on anything, even if i was doing that, even if you were an artist and even if you’re doing work for the public good, but still, you’re still not gonna qualify for dahna ngos, correct, okay, zsystems sorry, what andrew’s getting out it’s, a vetting system. This is a real improvement over the previous system, okay, we’re improving. Dahna what’s, the what’s, the what’s. The next step then after the expression of interest what’s gonna happen. So where we are, we in the hole i can process just generally is is that is that as as these new names have been approved right, then they have to get they have to go through their technical checkups and this kind of stuff. And then eventually they get what they put into the root. Right. Then they become available. And so what? What will happen is over the course of the rest of the year, all of this stuff will be rolled out. There are new ones being rolled out every every few weeks. If i remember correctly that’s, right? And the one the ones for for dot ngo are going to be available late in the year. It looks like and when they’re available, everybody who’s on the list will get advance warning of everything that’s happening. Your people to follow it on on our on the web sites and things like that and then when and then and then when it when it when it, when it happens when it comes live for sale and seven says it’s ah it’s a first come, first serve kind of thing there are, as you can imagine, a number of ngos that have the same name in different places around the world, of course. So if that’s one of the reasons why we’re encouraging people, especially people who are, you know, bigger networks that want to get in early, get torrio in now, as time goes on, they will be doing a whole host of launch events around this to try to sensitize people around the world and an important thing about this is it’s not just to do it for your own side, but share it with your network. This is a one of the great things about the dot ngo the community is that it will have a real network effect. The mohr ngos around the world that get into this community, the more people will be able to know, the more it’ll be easy for foundations and donors and individuals to say, i’m going to go there, i’m going to look for good, good people. I’m going to contribute. You may have heard of the of the work that people like eva are doing when you have a small micro lenders, you know, an individual can go on, give twenty five dollars to a to attu an entrepreneur in uganda imagine that on a huge scale for ngos around the world. And you got the idea that what what have done ngok very important to recognize that this is much deeper than just a top level domain, absolutely community it really worldwide commune and hopefully a real game changing technology for the ngo sector. There’s going to be hundreds of these? I mean, a lot of them are just going to go to you and say, well, if you couldn’t get what you wanted and dot com come to us, this is something much bigger than that. Okay, what else we got a couple minutes that was it sounds like a great wrap up, but i still want to spend a couple more minutes can tell you about what we’ve been doing around the world because i think it’s pretty interesting stuff. Uh, okay, keep it keep it relevant to our to our audio. Absolutely, absolutely it’s it’s just to give you a sense of what this is like, we’ve been actually talking with with ngo audiences around. The world i think we’ve done them in, i don’t know, maybe twenty different countries, at least, you know, morocco, senegal, cameroon, all over south america, india, singapore, dahna comes in different places. What’s so exciting about it is is that the feed back to the community has been that this is this is this is a really this is really good gig that they’re sure that they’re having a hard time, you know, they’re having a hard time getting the visibility and coming together because there’s not a common space. And so one of the things that we’ve we’ve made a big effort to do is to try to design all of the criteria for joining what it means to be an ngo real big challenge. What does it mean to be an ad to find across the world? So to be fair to everyone, you got it? And so what we’ve made a big effort to do is to get impact input from the different communities around the world to say, well, you know, you know, you you know, the west african community better than us give us advice on what would constitute an ngo and so that’s been great learning experience and and we’re continuing to we built this really great network of advisers and people who can give us input on, you know, does this work and and i’m guessing that this will be an ongoing process where, you know, as time goes on, well, will continue to refine and make this more and more and more appropriate to the local conditions as well as just a broad, broad international conditions i’m feeling i’m feeling very glad that non-profit radio is part of helping spread the word we’ll get, we’ll get nine thousand organizations. Well, tony it’s going to be very, very important, teo know about this kind of thing because you’re going to have this rollout of all these top level domains within the work i’m doing within at large, and i can’t there’s a really trust issue here that some of the domains, they’re just going to be a free for all, and anyone could be in there and there’s, no vetting their religion and so it’s important to know that there’s going to be some of them that are in this that are sort of a cut above from the rest. Okay, glenn yeah, i’d like to. And two that is that i suggest connecting with i can the main staff, the vp, chris mondini would be a perfect person to be a host guest issue. Okay, we’ll talk about it. We’ll talk about that after. Can people get information at n g o t l d dot org’s their information they can and there’s a booth. The dot ngo. People have a booth right as you walk into this room. Well, but what are nine thousand aren’t here? So you get you a lot and there and i think there’s another one global tl d no global ngo dot dot or guy think also is it global ngo dot or believe that that’s, right? But but goth definitely okay, of course, that stands for non governmental organization. Top level domain you gotta learn about all right, glenn mcknight. I’m sorry. Yeah. Koegler mcknight, secretariat, secretariat of naralo you spoke the least, but i want to thank you very much for bringing this up, but i’m glad i’m glad i met you yesterday. And then you brought in andrew mac. Principle of am g global. Ok, am amglobal amglobal consulting is makes sense. On day, of course, he’s also hoping with the launch of the dahna ngo new top level domain on glen, also brought in evan leibovich, global vice chair of the at large advisory of what am i messing up, vice chair global vice chair of the large advisory committee of of i can, which we all now understand is the internet corporation of assigned names and numbers i want thank you very much for revealing this this part of the back end of our magnificent internet and then also explaining the new top level domains. Gentlemen, thank you so, so much. Thank you so much. Pleasure, really joy. I learned a lot. I’ve never i’ve never heard this done in thirty minutes before. Okay, well, either we didn’t recover it superficially or we did a good job and kept a concise tony martignetti non-profit radio coverage of and t c the non-profit technology conference two thousand fourteen. Thanks so much for being with us, i think those gentlemen very much glenn and andrew and evan and everybody at ntcdinosaur who made me feel so welcome while i was there for two days getting terrific interviews and there’ll be many more. Of those interviews to come in the weeks and months ahead next week, adam weinger on your matching gift program, and cindy gibson, our new contributor on grants, fund-raising she’ll be with me once a month. Our creative producer is claire meyerhoff. Sam lever, which is our line producer, shows social media is by julia campbell of jake campbell. Social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules. This music you hear it’s by scott stein. Be with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. Co-branding think dick tooting. Good ending. You’re listening to the talking alternate network, waiting to get you thinking. E-giving cubine. 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Nonprofit Radio for March 14, 2014: Successful Software Selection Strategy & Storify and Quora

Big Nonprofit Ideas for the Other 95%

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Listen live or archive:

My Guests:

Don Fornes: Successful Software Selection Strategy

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Don Fornes

Don Fornes, CEO of Software Advice, leads us through the software selection process for nonprofits. 

 

 

 

 

Amy Sample Ward: Storify and Quora

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Amy Sample Ward

Our social media contributor, Amy Sample Ward, is CEO of Nonprofit Technology Network (NTEN). We’ll talk about the value of Storify and Quora, two lesser-known social networks, for your nonprofit. 

This is an archive show from June 14, 2013, while I’m at the Nonprofit Technology Conference (NTC) getting great interviews.

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Hello and welcome to tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent. I am not your aptly named host. I’m sam liebowitz, the show’s producer. Tony is at the non-profit technology conference in washington, d c interviewing lots of smart, amazing guests. This week show is from the non-profit radio archive. It originally aired on june fourteenth of twenty thirteen old music, but terrific guests, and here you go. Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i hope you were with me last week. I’d stuff. I’d suffer stick a myth eah, if i heard that you had missed maria’s faa cues maria simple, the prospect finder and our monthly prospect research contributor there’s a lot of speaking and training, we talked about what she’s frequently asked, and artists sally west and keith, right? We’re with me from australia tell us about the love is campaign this week successful software selection strategy don fornes, ceo of software advice, leads us through the software selection process for non-profits how do you know when yours isn’t working quite right? Also, storify and cora, our social media contributor amy sample ward i got a promotion at the non-profit technology network and ten after that, we’ll talk about the value of storify and cora to lesser known social networks for your non-profit between the guests on tony’s take to my block this week is a charity did what charities do? Beth israel medical centers fund-raising became public in the new york times. Is there anything they should? Be ashamed of my great pleasure now to welcome don forged to the show, he started software advice in two thousand five. After ten year career in the software industry, he held positions at an investment firm and as a corporate development executive at a pioneering c r m software company. He likes to observe the evolution of software markets, including the impact of innovation. Don fornes, pleasure to welcome you to the show. Thanks, tony, glad to be here. Thank you, don. What are some symptoms that, eh, small and midsize non-profits current system, whether it’s software based or however it’s based aren’t, isn’t working very well. And a lot of the non profit organizations that we speak to our on the smaller end of the scale, and they’re managing things through excel spreadsheets, maybe they have ah, ah website that was coded by, you know, employer volunteers with few they’re using microsoft outlook and trying to find emails and information in there. There isn’t a professional infrastructure for managing their operations, and that can lead to what errors in in data, what other kinds of problems certainly errors on data but difficulty finding the information that they need inability to could manage an effective workflow and no what’s going on and making sure things are getting done, having insight into you know who are their, what, not just who is donating, but what what segment of constituent is donating and being able to discover things about their their organization if you’re using excel spreadsheets than there might be different versions of that floating around your office? Yeah, that’s, that’s one of the big issues with spreadsheets now excel is an outstanding tool and that’s why so many organizations use it but you do have that version control issue, and you have just a lot of opportunity. For errors in your formulas and things like that. So you get to a certain scale when spreadsheets won’t cut it anymore. Also in pulling out like donorsearch formacion you alluded to this, you know, you want to be ableto to segment, right? So that you can target people with a specific a specific approach. Sure, you’ve got you’ve got constituents who are big donors, small donors, everything in between, you’ve got constituents or e-giving for different reasons. So you really do it want to develop a marketing strategy that that identifies your various segments, and and you want to work with them in a each each segment in a unique way that appeals to you to their motivations and just expect forces, right? Thank you, and just extracting data. I mean, you should be ableto query your your database system in lots of different with lots of different variables. Yeah, there’s so many exciting things going on in terms of analytics these days that the ability to not just automate the transactions, that is, you know, that the donations or tracking contact information or interactions, but then to be able to go back and do discovery on that information. Or quickly generated report. Um, that type of analysis is so valuable and it’s getting easier. But it’s. Not as easy if you don’t have a good infrastructure in place, capturing that data in the first place. Yeah, you can’t really be. You can’t be very sophisticated. What is the different types of software that might be out there that we’re gonna be talking about helping people select? Well, you know what? The court, the nonprofit organization needs to account financially differently than a for-profit organization. So now there is funding counting, which is a critical infrastructure, but then in terms of really growing out business, getting beyond the administration, too, more strategic, how you’re going to raise money and activate your constituents, you’ve got a range of different applications, and so you’ve got donorsearch which will help you track who are your best donors or who could be your best donorsearch or maybe a more high volume campaign of how do you get a lot of small donations from a very broad set of targets? And then if it’s a membership based organization, you’ve got member management? I’m not saying that you’re providing some kind of value to that membership, trying to track who they are and who’s paid their dues and what you can do for them and what their interests are. You have case management where you have tell your client based organization where you have clients, that you’re taking care of her, helping, um, you’ve got volunteermatch management where you’re you’ve got a large force of volunteers and you want to keep them organized. Get the most out of that enthusiasm. Um, those are those are four examples of very pacific applications. And of course, the structure of the nonprofit organization will determine what they need. In that case, there are larger, broader, more sophisticated systems that integrate these capabilities. But whether or not you go to that level of technology investment, that’s, that’s a really important question an organization needs to ask itself. What about event planning? Sure, event planning is another application i didn’t name, but if you do a lot of events, you need to track registration, you need to track payments for those events and and all the tasks that come along with putting on a great event. So that’s another application that could be part of ah abroad integrated sweet or could be purchased on a standalone basis on dh. Then, of course, for non-profits that get a lot of their revenue, or even maybe just some of their revenue from from grants. There’s always grant administration and management too. There is on both sides of that relationship for the foundation organization that might be giving that grant as well as the non-profit that’s receiving that grant. So there’s there’s software to automate that as well. I think it’s, you know, moving to another topic, which is, you know what you actually need. Three organization needs, too, sit down and think about what are our real pain points, why’re, we where are we falling short, so not just not just thinking in terms of, gee, that technology is very shiny and cool, i’d love to use that, but where are we experiencing the most pain right now? Is keeping track of who are donors are who might be a donor? Or is it really organizing our volunteers to get the most out of them? Napor, you know, is that we have a difficult time organizing and managing the current process. If you have an outstanding grantwriting er, and you’re only applying for a few grantspace year, maybe you don’t need to automate that. And as we’re on we, i know you have five different tips that we’re going to talk through. But and your got into one of them. Thank you. As you’re identifying what your real problem is, is it? Is it possible to? I think it is, but i want to make sure to get a software solution that’s going to solve that problem, but then also have add on sort of modules that would do other things as the organization’s needs change. Sure, so there’s, there are a range of solutions, starting from what we referred to his best of breed. So let’s, say, an application that just does donorsearch. Monisha and they do that very well, and they have a lot of features for doner management. They go deep into that functionality, and then they’re on the other end of the scale are integrated systems that do donorsearch management, member management, case, management, event management, the whole range of applications. We call that an integrated suite, and, you know, in theory, maybe there are broader than they are deep, although in some cases they’re both broad and deep. So you you have to figure out where you want to fall on that scale. Obviously, the the best of breed solution can target a specific pain point you’re having it can typically be implemented mohr quickly you have fewer people using it, fewer people involved in the implementation and you just go in, you tackle that problem with that specific, best to breed solution. When you’re talking about integrated system, you’re getting the whole organization mobilized. Teo moved to this new system you’re thinking about how do your various departments work together? The folks that are working with donors, the folks that are working the volunteers, folks, they’re working with clients and they’re all moving to this new system. It can be somewhat of a big bang approach and requires a lot more change management, and there may be benefits down the road to have him everyone working off one seamless infrastructure sharing data and processes. But getting there is a big investment and the big challenge for the organization. We have to take a break for a couple minutes done, and when we come back, we’ll keep talking a little about the what we’re on now, there’s different. The implementation and also your tips for identifying what the what the right solution should be. So i hope everybody stays with us. They didn’t think dick tooting getting dink, dink, dink, dink. You’re listening to the talking, alternate network waiting to get in. Nothing. Cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe, right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com. Are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping countries. People be better business people. Dahna you’re listening to the talking alternative network. Welcome back to big non-profit ideas for the other ninety five percent talking to don fornes he’s, ceo of software advice, which you’ll find at software advice. Dot com done so i’m talking about this implementation. It is possible than tio by these things in modules. Just just what you need immediately. And then there are systems where you can add additional modules. Is that true? I would say that that can’t be true. The modularity of a system really depends on how it was architected buy the software company. So there are some companies that do a very good job of designing their software into modules that can be turned on or off. So that you could say, deploy four of ten modules and then turn more on as ugo. But you can’t take for granted that every system is going to be architected in such a way that makes that easy. Some learn some art and that’s something really begin to is you evaluate the software. Okay. All right. So let’s, let’s, get into your five tips. You you really started with one. You introduced one the type of problem that you’re trying to solve. And your advice. There really sounds like is to start with the problem, not the cool technology. Yeah, i like to say, don’t be romanced by the technology, especially now that we’re into this cloud era and there’s a lot of advances being made and user interface, and than how it looks and feels. This software is just really attractive and great stuff. But make sure you’ve got a need for it. Don’t just go buying technology because it looks full, or because one one person in the organization, maybe tech savvy. There may be an early adopter, but then the rest of the team are, you know, luddite, and we’ll find in the same way that person did. You can. You can get yourself in some trouble where you’ve invested in great technology, but you’re not using it. And i think related to that is that you want to get what’s practical for your office. Sure. So there are there are systems that are fairly lightweight and do just the basics. And sometimes that’s all you need sometimes you don’t need toe over altum e and other times you have a larger, more sophisticated organization. Or one particular department is fairly sophisticated. And you really want some advanced technologies. He’s got to think about what is what is right for your organization and your your department. How do you avoid being romanced? Are seduced by the bells and whistles. That really cool? Um oh, this one. You know, this one does that to we could we could use that to and o it has this other thing. We could use that also. How do you keep your feet on the ground? I think it starts with staying. Ok. We’re talking about a technology purchase here, but let’s, put technology aside for a while. Let’s. Sit down and say, what are our biggest challenges? Where are we? Least efficient. Where do we spend the most amount of time creating the least amount of value? Is it that we have? Everyone has their own set of contacts, you know, maybe each pitch person who’s working with donors. Has their own list of of contacts it’s not shared. And someone leaves in those contacts. Go with, um for example. Okay, now you want to look for some kind of a donor management system that will unify all those contacts to be shared, even if they are assigned to different individuals. So you you want to think about where your biggest pain points are and prioritize what problems you want to solve in what order i like to say start small, think big, grow quickly. So, you know, start small, okay, what? What problems are we going to try himself keeping it in the context of thinking big? Eventually we want to solve almost all of these problems and then moved from there you have success. So i think, really just having a business discussion about the processes and workflows and what’s working and what’s not, and then once you say, ok, this is what we’re going to stall them. This is how we’re going to solve it. Then you go out and you start evaluating the technology and you stay in control of that sales process rather than letting a sales person from the software company show off. The bells and whistles that make them most attractive, you know, you say that’s, great that’s, interesting will take that into consideration, but you always come backto. What are the core problems you’re trying to solve? And how does that technology solve those problems? You talked about funda counting software earlier. What air cem? Some basics around around fundacao n’t ing. And what sort of problems might an organization have if if they’re not doing their accounting efficiently? Sure, i think with with the counting it’s it’s important to get the right infrastructure and processes and controls in place, i said, you need to be automating a process that is it’s. That accounting process is mission critical and has to have very strict controls. You don’t want to ever get into a situation where funds are being misappropriated are or you’re not sure how much cash flow you have going through the organization, so that is an area where you’ve got to get the right system in place. And yet, at the same time, it can be very constraining, because in the counting system has to be rigid and enforce controls. You need to make sure that this software that you’re buying handles the process is the way you want to handle them, or that you are willing to adapt to how that software handles those processes. S so we may have to adapt to what the software requires us to do. Yeah, so some software is more flexible than others in accounting, often it’s a little more rigid compared to, say, a constituent relationship management system. Because, you know, we do have, you know, accounting principles that are standardized that we have two follow-up so you may have to you have to do things the way that software is built to do it. I see in ah, a lot of small shops, it seems like very routine things, like maybe checks being received or accounts payable, being being received, or, ah, you’re sorry, a paid, um, always seem to seem, even though their routine, they seem like each time it’s the first time it’s ever been done. I hope that’s, not the case, for, for all organised games, i think some are more efficient than others. I think it comes down to you know, what is the attitude around payables receivables? And how quickly are you going to do it and who’s doing it? So i think that getting the right software in places key there, there are so many great technologies right now, such as a ch pain with subaru ing of payables receivables in our own organization, we’re doing more and more a ch, which is essentially a wire transfer, but no more scent paper checks, but actually sending the money elektronik, lee and the more modern systems are built to be able to do those kind of transactions. And i’m glad of that. I’m glad you explained what a ch is. Because on this show, i have jargon jail. But you kept yourself out. You kept yourself out of george in jail by quickly saying, basically a ch iso wire transfer. I think it stands for automated clearing house. Do you know? Is that right? That sounds good. Okay, so we’ll take that. Okay? Yeah. Yeah. And i just meant that, uh, all right. Guess i was going back to symptomology a little bit. You know, when i said routine things seemed to get treated as if there is the first time every time, even though it’s it’s done, you know, it doesn’t times a month or something, it always seems. To be a difficult task. So andi. Sorry, go ahead, you’ve got organizations for maybe you have a volunteer bookkeeper, who’s coming in once a week or twice a month or something, and maybe they’re using an application that isn’t designed for fund accounting on dh. Maybe that ridiculous person is, ah fine bookkeeper, but not very tech savvy and so that’s, where you can get into those situations where things were just very slow moving and and no one can really tell whether the check has been cut or not, or received or not. And i think that is symptomatic of the level of sophistication of the organization or they thought, function in the organization. Let’s, go back to your to your tips for, for finding navigating your way through the right software. What, what what’s next on that you recommend. Well, we’ve talked about not being romanced by the technology we’ve talked about some of the different applications, and identifying the problem first and then matching the technology is the solution. I think another interesting thing is its funding technology it’s an interesting area, because there are plenty of people out there who who love technology, who loved sponsoring technology but who love rolling up their sleeves. Of course, there are plenty who don’t, but organizations can identify those constituents who can be very useful as a technology resource. So in technology, there are plenty of people who been very successful financially, so you may find donors who have a background in technology who get excited about funding some kind of technology, purchase and implementation, and at the same time, they can roll up their sleeves and help with advising on selecting that technology, implementing that technology. Then there are folks who fit that description that maybe don’t have the financial resources to contribute, but could contribute their time and skills. So technology is is an area where well, let’s, let’s, go back to that bookkeeper, you know there may be bookkeepers who could volunteer toa do your accounting, but that probably isn’t the same level of passion relative to technology, where the people that are very passionate about what technology can accomplish and would really be motivated to come in and help you, either financially or by rolling up their sleeves. So i think you can be really creative as you think about technology. Maybe not. Just another thing that comes out of the operating budget. But could you do a special campaign around raising money to fund a technology project or forgetting time donated by folks that are tech savvy? Okay, excellent. Yeah. And and as you touch on this, another, another issue and that’s important. And a tip that you have is around the implementation and the training. Sure, so this is along the same theme i’ve been hitting on throughout this conversation, which is they’re really needs to be a process behind the technology, whether that process is something, you see the automaton with the technology or process you switch to because that’s the process that technology automates by default, and so the people that are gonna adopt this technology and use it, you are really critical to its success and can also lead to its failure. So if you by technology and you don’t use it, we refer to that in the industry as shelf where go that as we do surveys of technology users and buyers almost every time what floats to the top is one of the biggest challenges is adoption. How do you get everyone to start using it? If you have, um, your development folks using a donor management system, but they don’t like filling out all the field, you know, maybe they need the email on the phone number, but just don’t want to take the time to put in that physical address. Ah, that may serve their needs, fine, but it’s not going to help the marketing group when they want to do that next direct mail campaign, right? Right. You can get a lot of dirty data and there you need to get those folks bought in early to get the right data and the system and clean data in the system. If they’ve always been more of a relationship person, they don’t want to use technology, maybe they do their work over in lunches or an event you can have this whole system you’ve invested in, people are using it. So i’m i make a suggestion that may seem counterintuitive, which is get those people involved in leading the technology selection and implementation effort. Maybe they’re not the lead on the project, but they’re involved from the start so that they have a sense of ownership and buy-in and really get exposure to what the technology can do from the start. Well, they were probably gonna put one of your more tech savvy people in charge of the project. But you need to get those. Those late adopters are nanites into the process early so that they really you have an epiphany then come to believe in technology. We also need the leadership. It’s it’s gotta be it’s. Gotta be used properly at the senior levels. And it’s got to be encouraged and sort of enforced from the senior levels. Yes, and that would be a challenge if you’re senior management are the late adopters. Yeah, okay, not needed a champion at the most senior levels of the organization. You can say, hey, this is something we’re going to do. The time has come and everybody’s going to get on board, and we’re going to get the right amount of funding. We’re not goingto, you know, we’re not going to be too cheap about this. We’re going to get the right stuff in place, and we’re going to make the changes in how we do things around here, so that we’re really using this software and and automating are our process is the right way. Don’t we have just about a minute left, or so i want to ask you, what is it that you love about the work that you’re doing? You know, i it’s, uh, a little bit nerdy, but i love efficiency. I love getting doing things better and faster and in my own organization, it’s reflected by developing our own technology way rarely even by third party technology. We have a team of developers who build everything from scratch to do exactly what we wanted. It’s led to great efficiency and i think, whether your advanced enough to build your own or whether you’re buying software off the shelf there’s a great sense of momentum and pride that comes from getting better at what you do in getting more efficient and that’s what i love. Don fornes, ceo of software advice. You’ll find them at software advice. Dot com don thank you so much for sharing your expertise. Thanks for having me telling you it’s been my pleasure right now. We go away for a couple of minutes when we returned tony’s take two and then amy sample ward is with me talking about storify and cora. Stay with us talking alternative radio twenty four hours a day. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m we’re gonna have fun. Shine the light on all aspects of music and its limitless healing possibilities. We’re gonna invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical cumber er station. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com. I’m the aptly named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent fund-raising board relations, social media, my guests and i cover everything that small and midsize shops struggle with. If you have big dreams and a small budget, you have a home at tony martignetti non-profit radio friday’s wanto to eastern talking alternative dot com. Do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants, and we pay attention to the details. You may miss. Our coaching and consultant services are guaranteed to lead toe right groat. For your business, call us at nine one seven eight three, three, four, eight six. Zero foreign, no obligation. Free consultation. Check out our website of ww dot covenant seven dot com. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com. I’m chuck longfield of blackbaud, and you’re listening to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. Durney that was chuck longfield, chief researcher research scientist, actually at blackbaud from last year’s bb con conference and i will be there this year in october. Also, thes blackbaud people are very modest, it’s hard to get them to say their titles. Janna eggers, senior vice president i think of marketing in products just, said jenna eggers from blackbaud i have to get them to be a little more ah more forward about their titles and we have something to say about titles, titles that have changed very shortly. But first i can’t send live listener love this week. I’m sorry i’m not live where pre recorded this week, however konnichi wa ni hao, anya haserot you know i send live listener love also, california always checks in texas, north carolina, oregon from time to time north i said oregon, not oregon there’s no e at the end of that, i learned that, um who else checks in new york? New york has been lately so live. Listen love to all of you and everybody else. Who’s listening live. I will be back in the studio next friday. Tony, stick to my block. This week is a charity. Did what? Charities do the fund-raising at beth israel medical center here in new york city became public because of a will contest, and it’s fund-raising methods were the subject of a new york times story, which is probably something that we would all rather avoid, and i don’t think anybody wants their internal office processes splashed internationally on the new york times, but i saw very little that beth israel should be embarrassed about. I think they’re fundraisers, including their ceo, who, of course, we know should be a fundraiser. I did what they were supposed to be doing did what charities do they is the story of a woman who was living in the hospital, literally living in the hospital for twenty years. She was a resident of the hospital for twenty years, and the question is, were there was the hospital’s fund-raising tactics inappropriate? And i don’t think they were. I think they had a great prospect living among them, and they would have been, i think, careless if they hadn’t cultivated and solicited this woman for charitable gift. There were some emails and some notes to the between members are between employees that i think we’re a little carelessly unprofessionally worded, but there’s nothing unethical, certainly nothing illegal, nothing fraudulent. So i don’t really think beth israel had that much to worry about when they’re fund-raising became public in the new york times, and i say more about that on my block, the post is a charity did what charities do on my block? Is that tony martignetti dot com that is tony’s take two for friday fourteenth of june twenty fourth of the year. Oh, i’m very glad that amy sample ward is with me now. She got a promotion at the non-profit technology network and ten and her most recent co authored book is social change, anytime everywhere about online multi-channel engagement, her blog’s, amy, sample, ward, dot or ge, and on twitter she’s at amy r s ward, i guess i don’t know, i guess i’ll say it because it’s it’s easier for me to say then for amy to say congratulations on being promoted to ceo of inten. Thank you. When was your promotion? Effective? Ah, effective june first. So we are in day eleven. All right? Yes. Today’s tuesday the eleventh. Um how’s it going, it’s going really well? I mean, you know there’s there’s not a lot of time spent trying to figure out who are these people that i work with because i already got to work with them for the last over two years, so it feels like, you know, you could just jump in and we can start moving forward on all kinds of projects are already deep in the weeds of the next ntcdinosaur will be in march in d c so lots of lots of action, lots of good stuff happening and t c, of course, is the non-profit technology conference? Yep, right, followers of intend may not know that. So what, you’re jargon jail. All right? No, no mass resignations since your appointment as ceo. Uh, well, not yet. Knock on wood. I i don’t think that that’s the case. I think we’re all really excited to dive into work together. I think you know, any organization that’s gone through a transition, you you kind of let yourself feel like, well, maybe, you know, maybe we’ll go in a new direction. Maybe we won’t what’s goingto happen. And so once everything’s kind of decided, well, now we can just move forward on all those great ideas. That we’ve been having and conversations that staff have together it’s, like one day. Maybe we’ll do this. So now we can really start putting some of that into motion on. You were supposed to be in the studio with me today, but you had to be by phone because you have something going on in your apartment, right? Yes. Since we since i’m now the ceo and ten, we will be relocating back to portland, where the antenna main office is. And as such as manhattan real estate, as soon as our landlord know that we were moving out well, he wanted to start fixing it up for the new people. So some repairman is coming. Tio tio, work on the bathroom. Okay, lets you get a swelled head. As ceo. You still have to be still to be in your apartment to let the let the contractors in. Exactly all right. And do you know when you’ll be moving? Sorry. Very sorry to see you going. You won’t be live in the studio with me anymore. Or maybe you will one more time when you mean portlanders again in july. July. Okay, we’ll see whether we get you. In the studio, one more time or or not, i guess depending on when your move is in july, but very happy for your congratulations on your appointment. Listen you i appreciate it. This seems like a good time to let listeners know. Remind listeners what what? And ten is about what? What what kind of help can small and midsize non-profits get from non-profit technology network? Sure so and ten is a non-profit ourselves. So we definitely understand what everyone else is going through. And where? The membership organization for anyone looking to use technology to meet your mission. So there’s no organizational size requirement there’s no budget requirement. There’s no mission specific or caused specific focus that we have it’s really, truly for everyone that’s trying to use technology to be a little bit more effective and more efficient and meeting your mission. So we have the ntc like we mentioned before the non-profit technology conference, which is our annual conference in this coming year in d c we’re expecting over two thousand non-profit staffers, so it’ll be a big, really great conference. But then, outside of that conference, we have about a hundred webinars a year that air on all different topics tailored to all different kinds of staff in an organization because, you know, for example, if you’re thinking about online fund-raising well, there’s some pieces of that that your staff are interested in, you know what air the pieces we need to have in place? And then there are pieces of online fund-raising thatyou’re development team want to know, like, how do we make the ask successfully online? So we try and make sure that there’s something for all those different sides of everyone in organization, and we have depending on the year between five to eight research report on those air, free to download for and ten members, and then, you know, outside of all of that, really a community so there’s over eleven thousand and ten members sixty thousand, largely in the community that aren’t necessarily paid level but attend webinars or have come to the conference. So there’s the probability of sets that there’s no way that there’s someone who hasn’t gone through what you’re going through at your organization and it’s a great place to come find those piers assam questions, see how they’ve navigated that website redesign or that our processor, whatever it may be and you make the point very well that this is not on ly for technologists who understand technology, but it’s for everybody in the organization. Exactly. I mean, it’s twenty thirteen, right? We’re all using technology. It doesn’t mean that we’re all directors, but we all need to use these tools to do our job. And so it’s a place where you can go regardless of what area in the organization you work in to find resource is that help you with your job, whether you’re in communications or you’re on the program team what whatever it may be, you’ll find antenna and t e e n dot org’s cool. Thank you very much, amy. Think well, hopefully we’ll get you some new members on dh attendees at ntc and viewers of your webinars and readers of your research reports. Because i think it’s very valuable what in ten does? And it is a it’s, a it’s, a morass in a black box for a lot of people and that it need not be right. Let’s, talk about storify and cora let’s. Do it. Okay. Storify, um, what’s. Ah, i see it described as content. Curation. What is this? Yeah, but kind. I mean, if you’re going to jargon jail me for ntc jargon jail you for content curation, because that sounds wonky. Well, i asked you to. I asked you to explain it e would know that wouldn’t be the way i actually think storify is really cool tool really cool platform because it is so directly the definition of social media it’s multidirectional, its share a ball, it’s public all of those pieces that we associate with, you know what these social tools online are that is storify. So essentially you could go to storify you say i wantto i want to create a story, and i want it to be about, uh, non-profit radio looks put in the hash tag non-profit radio that’s. But you wanted to do your store storify about today after you listen to the podcast and it will pull in all the media that it finds it’ll pull in the tweets if there are photos of tony’s taking photos in the studio and posting them. If there are videos posted, whatever kind of video that it confined with that hash tag non-profit radio and what’s great is that? It doesn’t just pull it in and say, here you go, it shows you these air, all the available pieces of content, you know we found and you get to very simply you don’t need to be a technologist to do this, but you can just drag and drop them into your post. You can add your own tax, so you could say here’s a great quote from one of our live listeners and then pull that tweet over. Oh, are you know whatever those kind of like annotations would be, and then when you are finished compiling it, you can either embed the whole thing in your website or in your blog’s, or you can just share it out on twitter or facebook wherever you want to share it and have it stay on the storify website. You know where however you want to move it around and it’s? Great, because then people can go back and kind of see that recap of the conversation i think it’s used really well. Bye. Uh, newspapers new york times used storify all the time. Tio pull in. You know what they’ve seen on a breaking news story, kind of in real time things like that i see. And on all those examples that you gave by the way of non-profit radio, which is an outstanding example to use. Thank you. They all do exist way have just a minute before a break. Do you have to start your storify with a hashtag or could you just use the phrase? I guess in quotes tony martignetti non-profit radio can you start that way? Yeah, you could try it that way. It’s it’s easier with hashtags only because you know that it’s a dedicated tag that people have been using. Whereas if you were trying to just search for you know any instance that someone saying non-profit technology, for example, there was it would just be too big and nebulous. Tohave a clean, you know, conversation captured. Okay. Non-profit radio is what you meant. Yep. Non-profit technology i understand. Just flows out. No, no, no. I meant non-profit technology. If you did that generally as a phrase versus for example, the hashtag and p tech. I see. Ok, ok. But you can edit out things that are extremely us, right? Yes, for sure. Okay. All right, let’s, take a break and amy will. Return. And we’ll keep talking about storify. And also quorra. Stay with us. You’re listening to the talking alternative network. Yeah. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking alternative radio twenty four hours a day. Hi there and welcome back, amy, this sounds like something that could be good for non-profit don’t have a social media team or director at all because you’re pulling in content that’s you’ve already created or that others have already created. Yeah, especially if you’re on organization where you’re having, um, on event or you’re having, you know, you put out new report or you launched a new program or, you know, you’ve done something that’s gotten your community talking online about what you’re doing so so it’s about something specific, it doesn’t just generally, you know, i like and ten well, that’s terrific, and i would love tweets that say i like and ten, you know, it’s, not necessarily something to capture a story, so any time you’re doing something that is a little bit more time bounder or topic lee specific it’s it’s really easy because you now you have all this content and so you, khun, just like you said, even if you don’t have a social media are big communications department, you could just go pull it all together fairly quickly, but be it also means that now all those community members that got highlighted in your store, if i get to feel like, oh my gosh, you know my my tweet about the event or the a photo that i took of, you know, the ballroom at the event got to be featured in the organization’s recap and that’s really cool for them as a member of the community who maybe hadn’t ever really felt highlighted or, you know, called out by the organization before and now they’re kind of, you know, they get to shine as part of the recap, and that makes it more likely that they will share it with their communities. Exactly. Now, storify, when you said that it gives you the chance to either in bed or share, i guess or both the people that including the people that it shares with include the people who contributed to everything that got drawn in, right? Yes, exactly. It has a lot of built and sharing features on dh you can you can tell it not to do those things, but it try it wants to encourage you to send out a tweet for example, tow any, uh, any tweet that you included in your storify to send a reply to those people saying, hey, i highlighted you in my store if i and give them a link and then they, you know, it links back to the store if i so you can have, you know, when you have your storify account in your building, these specific stories they’ll stay on the story by account, you have a you know, profile there people can just follow your storify account if they want teo, but you could also embedded on your blogged on your website, maybe you maybe you created a storify for a specific offline event that you held and, you know, lots of people tweeted and shared photos and you create a storify well, that’s really great to go back to the event page and added there so now it’s like an archive you know, event captured page and not just an old registration page, you can keep all that content there, so you’re extending the life of your content. Exactly. I get a tweet like that whenever i participate in a in a twitter chat called fundchat hashtag fundchat and at the end of the chat, i got a tweet that says you’re included in my storify for the fir fundchat today here. I think it’s a really great tool for twitter, chat because it’s, when you are participating in the chat, i think it’s fairly easy to follow along, but if you aren’t participating in that moment in the chat and you want to go back and look at the hashtag later, it just doesn’t make any sense. You know, you need that storify where the organizer can move people’s replies to fit underneath the question, you know, instead of kind of the ad hoc free flow that they may have actually come in that move them out of the time stamped order of when they were sent. But which question is this person answering and that kind of thing, right? Put them into a logical order. Yeah, yeah. Interesting, though, that they do come with the time stamp too. I like that pulls in all the all the original features of the of the piece of content. Okay, let’s, let’s. Give some time to quarrel. Qu qu o r a i won’t try to describe it since i got admonished with the store. If i so, how would you, amy sample ward if i describe quarrel for listeners? Sure. So, cora. Is essentially a q and a site, so you or others could submit a question, and then you or others could submit an answer and unlike certain other question and answer websites that you may have seen or if you have ever, like, done an internet search just for a question, and then you see all of these, like different kinds of forums and q and i websites come up where someone else’s asked that question, cora tries to keep it really limited so that there’s there’s not just like a forever stream of answers, but that there are really, you know, prominent answers to that question on which is, you know, something that kind of plays up a positive feature. So you’re not sifting through and wondering which of these answers is the real answer and it’s a place where bulls organizations and, you know, individuals of all different backgrounds have have really established some of their energy online as a thought leader, a resource to whatever kind of niche field there in so it’s not just about technology about everything under the sun and people are there, you know, some people ask a question and then answer at themselves because they want teo share information about that topic, but others see questions that others have posted and go in and provide an answer. I’ve answered a question on what’s the best way to get a taxi cab in new york city? No, so i don’t know that an expert, but i had a couple of suggestions. I see too many people standing on the curb. You’re gonna be out there, you could be in the middle district practically. We’ve gotta want that you got at least twenty five percent of the way into the street. If you’re not. If you’re not in danger of getting run over, then you’re not going. You’re not an effective cab campaign. That’s how you’re stopping the taxi is by preventing them from driving further down. All right, so we just have a minute or so left. How could non-profits use quorra? Sounds like credibility is very good. How else? What? Why else? Well, i think there are lots of ways whether you want to talk about your you know, the field in which your organization works and provide answers. Say you work in public education and you want to go, you know. Maybe someone has posted a question that says, what does a charter school mean you if you work in public education, you probably know, and you want to provide a on answer, um, i think the thing to keep in mind is that it is a very individual driven platform, and so if you have, you know, your executive director, maybe of a policy director you have, you know, whoever it may be in your organization think about having more than one person with an account and providing those answers as that credible individual that represents the organization, so that you created a little bit of space between that answer and your organization and have also said, well, of course our policy director is answering this question because it’s about public policy and we have an expert on this, you know, and that’s why we’re such a credible organization q u o r a dot com. Maybe we have to leave it there. Amy sample ward, ceo of non-profit technology network. Congratulations on that again. Thank you. She will remain our monthly social media contributor. You’ll find her at amy, sample ward, dot or ge. Always a pleasure. Safe move. I hope i get to see you before you go. Yes, thank you, bye. Amy buy-in, our creative producer, was claire meyerhoff. Janice taylor is usually the assistant producer, but she’s, not here today. Sam liebowitz is line producer. Our show’s social media is by regina walton, of organic social media and the remote producer of tony martignetti non-profit radio is john federico of the new rules. Oh, i hope you’ll be with me next week, talking alternative broadcasting at talking alternative dot com. Co-branding thing to being a good ending, you’re listening to the talking alternate network, waiting to get you thinking. Nothing. Cubine are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Dahna hi, i’m ostomel role, and i’m sloan. Wainwright were the hosts of the new thursday morning show, the music power hour, eleven a m we’re gonna have fun shine the light on all aspects of music and its limitless healing possibilities. We’re going invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com, you’re listening to talking alt-right network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking. Come on.

Nonprofit Radio News

TMNR official logo squareA lot’s happening for Tony Martignetti Nonprofit Radio. It’s all good, I love it and I want to share it!

Live Listener Love & Podcast Pleasantries!
I’m so grateful to our 9,000+ listeners, whether live or archive. I produce the show for you. You are the reason Nonprofit Radio is thriving. Thank you!

Last Week’s Show
Last week was the Faceoff. An exhilarating show–I’m not exaggerating!–where Atlas of Giving and Giving USA dealt face-to-face with their issues about each other’s work. This is what Forbes.com dubbed the “philanthropy food fight” and I played cafeteria cop.

 
There were a few transgressions, but nothing unmanageable. (I did have to turn off someone’s mic.) A few jibes, but no Jargon Jail. 

 
To Our Contributors:
You’re amazing! I’m so grateful to each of you: Scott Koegler, Gene Takagi, Maria Semple and Amy Sample Ward.

Each month, you take time to prepare and share valuable info for the benefit of small and mid-size nonprofits. Such devotion! You each exemplify what’s great about working in the nonprofit community: sharing; loyalty; expertise; professionalism; and good fun.

You each are a pleasure to work with!

Farewell, Scott!
This Friday is Scott’s swan song. Editor of Nonprofit Technology News, he’s our longest running contributor, at close to three-and-a-half years! I decided to change topics (see below), and I don’t want to have more than four regulars. They are half the show and I want to keep half open for other brilliant guests.

We’ve had a good long run together. Many thanks, Scott!

Welcome, Cindy!
In April, Cindy Gibson will join as our newest contributor–on grants fundraising. She’s principal of Cynthesis Consulting and has over 25 years helping funders (like the Carnegie Corporation) and grantees (including People for the American Way).

And Now, A Word For Our Sponsors:
Thank you! RallyBound, peer-to-peer fundraising, and TBRC, reducing credit card processing fees. I’m very thankful for your support of Nonprofit Radio.

I love producing Nonprofit Radio and I’m grateful to everyone who has a part in this incredibly valuable resource we create each week for nonprofits.

Thank you!

Nonprofit Radio for January 3, 2014: In Front Of The Media In 2014 & Social Sites To Watch In 2014

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsors!

Sponsored by RallyBound peer-to-peer fundraising for runs, walks and rides. Also sponsored by TBRC Cost Recovery, getting you money back from phone bill errors and omissions.

Listen live or archive:

My Guests:

Janet Falk: In Front Of The Media In 2014

Janet L FalkJanet Falk, principal of Falk Communications and Research, shares what belongs in your 2014 media plan and how to execute so that media pay attention to you.

 

 

 

 

Amy Sample Ward: Social Sites To Watch In 2014

Picture of Amy Sample WardAmy Sample Ward and I wrap-up our discussion of baby boomer engagement, talking sites and strategies. Then, which social media sites will explode in the new year? You’ve heard of Snapchat, right? Amy is our social media contributor and CEO of NTEN, the Nonprofit Technology Network.

 

 

 

 


Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

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Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent i’m your aptly named host and happy new year. I hope that you had a lot of time with friends, family loved ones over the holidays. Happy new year wishes to you. We got some from twitter very recently at wasco ca beck tweeted me and said good souls need be known to the world prosperity to you and all your listeners. We’re tuning in and loving it at wasco quebec. Thank you very, very much. Also got an email from betty ann who said i love your show and she also suggested a guest. I hope you know that guest suggestions are always welcome. Betty ann. Thank you very much, non-profit radio loves you back. Oh, i do hope you’re with me. Two weeks ago, i’d immediately suffer loring go tricky. Oh, bronchitis. If i had heard that you missed dan’s donorsearch attention ideas, your end of your campaign got you lots of new donors. Dan had ideas for holding on to them. He’s, the assistant director of development for individual giving at international house and goodbye, google alerts. Will it happen? In twenty fourteen, maria semple are prospect research contributor, and the prospect finder has free had who who writes this copy? Sam, who writes this copy sam shrugs his shoulders she had two weeks ago free alternatives in case google lorts disappears this week in front of the media in twenty fourteen janet faulk principle of faulk communications and research shares what belongs in your twenty fourteen media plan and how to execute so that the media pay attention to you and social sites toe watching twenty fourteen amy sample ward and i wrap up our discussion of baby boomer engagement, talking about sites and strategies and then which social media streit’s sites will explode in the new year you’ve heard of snapchat. I hope amy is our social media contributor and the ceo of inten, the non-profit technology network between the guests on tony’s, take two fundchat it’s, a weekly twitter chat it’s a blogged it’s, a great community of fundraisers that i’m a part of. We are brought to you by rally bound peer-to-peer fund-raising for runs, walks and rides and t brc cost recovery that’s telephone bill reduction, consulting, getting you money back from phone bill errors and omissions. I’m very glad that janet fall committed to the studio today. It’s a very snowy day in new york. She was here early. She’s, the principal of for communications and research. She’s, a communications professional with more than fifteen years of experience and has worked with lots of cultural membership, religious and community non-profits she speaks spanish and french. You’ll find her at janet l, fox, dot com and on twitter she’s at janet l folk general folk. Welcome to the studio. Thank you so much, tony. My pleasure to be here. Thank you. It’s. A pleasure to have you. Thanks for coming out in the snow. Um, how do we say in french? Tony martignetti has the the most outstanding chauffeur non-profits in the universe. Tony martignetti ah, the plu conned a program. Pull. A’s. What was the question? Universe dahna universe? Excellent. I love that the universe is universe is bigger than the galaxy, isn’t it? I believe some of the milky way is a galaxy. I think the universe is made of many galaxies, so i chose the right one. I don’t want to limit myself to just a galaxy in the universe. Thank you. Very much my place like you, we’re talking about our media strategy for twenty fourteen why why is this important? Why did non-profits want to be in the news? They want to attract donors, they want to attract funders, they want to attract members, they want to attract attendees, they want to attract clients, they want to build coalitions with like minded organisations. They want to raise their profile with political leaders and with business leaders. I can’t think of, you know, one reason there are so many reasons why non-profit organizations want to be in the news. So this is all for exposure for all those reasons, well, it’s exposure, but also it may be that there’s some pending legislation and you want to have your imprint on it, and maybe that you have an event coming up and you want to drive attendance toward it. It may be that you’re cultivating mohr board members or your recruiting more volunteers. There are any number of reasons why non-profits need to be in the news, raising the flag and putting forth their best foot as to what their agenda is and what impact they’re having in the community as you and i were promoting the show in advance on twitter. You pointed out that a foundation executive director said, quote, i give two groups i’ve heard of one way i hear of you is to read about you in the news and quote, right that’s, exactly current that was, i attend to the luncheon here in new york, and it was a foundation director who said that, and immediately everyone sat up straighter and thought, you know, what am i going to do to get myself in the right media? Because you have to think that your audience is somewhat different volunteers air looking for one kind of activity and funders air looking for other kinds of information. So you have to reach quite broadly in your contact with the media, figure out who’s on the other side of the table, who’s monitoring, reading, listening to that media. What is it that drives them? And how can you connect them to your organization? And we need not wait for news toe happen for us to jump on it and then in the in the urgent moment, you know, pitch ourselves as a as an expert, i can comment on that. That’s not much of a media plan, right thie idea is to put yourself forward and you can do that in a number of ways. First, you should introduce a spokesperson for your organization, someone who can talk about issue’s, not only what our organization is and what we dio but what is meaningful in the work that your organization does. So say you’re a literacy organization, so you are dealing with school children or you’re dealing with immigrants or you were dealing with adults and you are helping them to be able to read so that they can deal with their day to day issues. So identifying thie issue? Not necessarily just everything about our organization and that person who is the spokesperson for your organization has to be introduced to the media in a way that establishes who they are and why they are a credible authority and resource. It’s not enough to say this person has been working for twenty five years in the business or in the organization or in this field. Have they written a book? Have they published an article or an opinion piece in the local media? Have they given a presentation at a national or regional professional conference? Is there something that they have that says more about the impact that your organization is having in addressing these issues? So finding a way to introduce this person to the media takes what i call a media profile, and it basically summarizes the person’s bio in three sentences no longer than five lines and highlights several areas of their expertise and then raises thie issues that reporters are not paying attention to, and that if only people knew more about this, then they would want to talk about this person. So so so so we were talking about you, tony, we could say you’re an attorney and you’re experienced in plan giving, but one topic of interest that people are not paying attention to is, say, changes in the tax laws that are going to effect donations to non-profits nasco so that’s something that has an immediate impact, people understand if they don’t do something now, based on these changes in the tax laws that are being enacted for twenty fourteen, then it’s going to have a consequence for their donors? It’s goingto have a consequence for their non-profit now, let’s, let’s delve in there, we just have a couple minutes before our first break. Thiss media plan how this media profile of the spokesperson how do we best get this two media? Okay, you identify who the spokesperson is all you think about, what are the issues they’re going to talk about. And then you identify what are the local news organizations that your readership or your listener ship is most concerned with? What are they consulting most often. Is it the daily newspaper? Is it a local blogged? Is it a local radio or tv station? And then you look to see what they have already commented on or published in that area. And then you reach out to that person or that reporter or three male female male introduction to start? Yeah, okay. And it’s, always good to follow-up afterwards with a phone call. Basically, you want to be there so that when the issue comes up, the reporter knows gi. I need somebody who can talk about literacy or about planned giving. And i will get in touch with the person who’s information i received a couple of months ago. J it’s a good thing that i had that on. So you’re getting your getting yourself identified before there’s, an urgent need that a reporter has with a with a ten o’clock tomorrow morning deadline. And here she is scrambling, and reporters call the people that they know they don’t call the people that they don’t know. And if you want a sample of a media profiled and have your listeners, contact me, janet, janet, l fe, ok, dot com. Okay, we’re gonna take a break. When we come back. Janet and i are going to keep talking about getting you in front of the media and getting you in front of the news in the media in twenty fourteen, so hang in there. E-giving didn’t think dick tooting getting ding, ding, ding ding. You’re listening to the talking, alternate network, get him. Cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss. Our coaching and consultant services are guaranteed to lead toe right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com oppcoll are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. You’re listening to the talking alternative network. Welcome back to big non-profit ideas for the other ninety five percent. We’ve got to send some live listener love there’s, tons a story in new york and queens. Live listener love to you, boca raton, florida, atlanta, georgia alcohol in california. I know i have been to alcohol own. I’m wondering if listeners in alcohol do you know barry and roxy? I visited barry and roxy years ago. They were aunt and uncle of someone i was dating in college. So if you know barry in roxy, give them a shout out, please. Hello, elka. Home live listener love to you and many more let’s. Um, or live come live love coming. Um, jennet, as we think about our media profile that’s going to go for this spokesperson, what should we be, including things like head shot? Ah link to a video clip of the person speaking what else? Maybe those air knows. I mean, if those air knows, tell me know what else belongs in that media player, i think simply stating the name of the person. They’re titled their contact information, phone and email. Ah, three sentence bio that takes about five typewritten lines and a few areas of expertise and some key questions or hot issues is more than sufficient there’s no sense cluttering up with a long bio or with a photo or with a video clip, because when the reporter is interested, they will come back to you for that kind of information right miree years or clutter than but good. I’m glad you said clutter don’t clutter it up, keep it simple on dh then follow-up now, do reporters not get not get agitated when they get the call a week after it says just wanted to be sure you got my email, you know? Is that not annoying to reporters? It’s ok to do it shows that you care, okay? You can always say in your call to the reporter, you’re coverage of the such and such issue, which is aligned with our organization, prompted me to get in touch with you. So then the reporter knows that you’re not just smiling and dialing and randomly college, right? Right, right, right. You are calling that reporter for a specific reason they’ve covered a topic that’s aligned with your organization, and you want to point out additional information or a new perspective, or recent events or report or survey something a case study that’s going teo want the reported to go back and revisit the subject and provide the depth and inside that your spokesperson will be able to do if you don’t hear back from the reporter now you sent an email just as you described. You didn’t hear back you left a voicemail several days or a week later. Don’t hear back. Should we now let it lie or jointly sustainers let it lie. We should let it look because you are in a reporter’s database and when the time comes and they need to talk to someone on that subject, you will have effectively introduced yourself. Okay? And if a news hook should arise on something relevant, the way you’re describing, should we then be in touch and say absolutely, i even if six months ago i sent you my bio, etcetera, i can help you with if there’s a new development in the organization or in the subject matter, you should absolutely go back. And i would caption an email saying source available to comment on x so say there was an unfortunate incident like what took place in newtown, connecticut about a year ago, that incident took place on a friday and within, you know, a few hours there were spokespeople from all different resource is commenting on the impact on children and gun control and mental health issues, a great many non-profit seems were represented in the commented on, and then on monday there were commentators from yale university where they have a child study center, and they have a center for study of violence among children, how it affects children, and they held a press conference on that monday. So the idea is, is that they capitalized on what was a sudden news event, but they already had established their credibility by their affiliation with these centers for study of children and when, you know, with the name of yale university, but say you were unorganised ation that was interested in gun control issues or in mental health, you would be perfectly i mean, it would be perfectly commendable for you to reach out and say source available mental health issues and reach out to the media on that basis. All right, let’s, move on in our twenty fourteen media plan. What else? What else belongs? In there, after spokesperson and introducing the spokesperson, i think it’s important to have a case study so that you can point concretely toothy impact that your organization is having. And i have been a small community in new york called roosevelt island, and we have about twelve thousand people. So it’s, a town called alan is part of new york city’s, part of manhattan, but it’s in the east river that’s an island in the east river, which we get to buy it’s a way or tram or bridge. That’s correct. Okay, that’s correct. If you’ve seen the spider man movie, then you’ve seen the tramp. Okay? Oh, i didn’t see it, but is he spider man saves the tram is cool. It’s ah it’s like those amusement park rides overhead cabling, but much bigger. And you get incredible view as you’re going either way. From from manhattan, back and forth to roosevelt island it’s really it’s. Stunning views right over the water. A little unnerving the first time because your many hundreds of feet over it is the first commuter aerial tramway in the united states. It’s a four minute ride across the same is writing with somebody. So to go on on roosevelt island, we have a number of small non-profits and they have to fight for their own visibility for funding and for news coverage. Now, one of my neighbors runs a group called island kids, and they have an enrichment program for preschoolers and for their families, but they also have a day camp, and one summer there were three five year old children who attended the state camp, and they had been cared for at home by an aunt or grandmother who didn’t speak english. Now the children spoke english, but they had never been to nursery school if they showed up at this day camp and they didn’t know their letters, they didn’t know their numbers. They didn’t know their colors, and they had never been socialized with other children. They were part of a special curriculum developed by the director of island kids, and they became school ready. In four weeks. They learned to get along with other children. They learned their alphabet, their numbers, their colors. Now imagine if the’s children had shown up in kindergarten and they hadn’t had any of this training for less than a thousand dollars thes. Children were made school ready, and they did not disrupt the classroom. They got along with everybody else and over the course of time, years and hours and thousands of dollars. All of that money was saved because of an early intervention that got these children ready for school. So if you can put together a case study that will show how your organization has helped other people and has saved dollars that’s a great story to be able to tell to the media, to be able to tell two foot funders, to be able to tell to business leaders and and two elected. So showing your impact in a larger issue, right? So in a in a broader context, okay, um, what you have some ideas about again getting ahead of the news in terms ofthe finding special days and months, right? A zoo. Excellent, i think is really is a savvy part of media plan. We’ll share those show those ideas. Okay, there are two websites that i visit from time to time. One is called national day calendar. Dot com and the other is called national whatever day. And these are two websites that list multiple days. Commemorative days that take place every day of the year. So you you might think it’s valentine’s day or washington’s birthday or presidents there’s something like that. But i guarantee you that it is grilled cheese day an ostrich today, somewhere in the world today is today is national, among other things, chocolate covered cherry day. Okay, on dh national humiliation day i’ve because i went to the sites and check now they didn’t corroborate each other, though one of them had some things and one of them had the other. These these two competing for the i feel sametz complimentary view the miss complimentary because of you that i think that gives you even more options. It does because, i mean, a couple of months ago i was talking with an organization and they’re interested in literacy. So we decided that may first, which is national mother goose day, would be a great day for them because it’s all about reading and it’s about nursery rhymes and so forth. But if you think about it, may first is also save the rhino day. So may first can be an important day. I was more than one organization i was thinking about it, but national rhino day did not come to mind when you said think about may first, and i was thinking of mayday, mayday for labours. I was not thinking of rhinos, right, but does ok, so those sites again our national nationbuilder national whatever day and national day calendar, okay, and so you can look through the calendar look for days that are related to your issues, and this is part of what you can build your media plan around. Well, what you do is you search thematically, type in whatever theme comes to your mind, whether it’s literacy or reading or animals or environment or, you know non-profit volunteer celebration and and you will find that they are complementary. Let’s send a little more live listener love. We’re going to go abroad. Teo first, teo, seoul, korea, on yo haserot a, beijing, china, guangzhou, china wishing you ni hao, as always and there’s more there’s, more live listen, love domestic and abroad so? So of course you’re going, keep listening. I don’t want to say that. Um all right, so i love those. I do love those sites, those air, those are clever and they’re kind of fun. I also saw that this is national hobby month january’s national, so that could have a lot of impact for lots of different community organizations. I think right elearning work is involved around involved grantcraft or any kind of hobby work, it could also be good for organizations that are promoting recreational activities for seniors. Excellent, yeah, yeah, it’s okay, very great. Um, there are some other things that belong in our in our media plan we’re going, we’re going to get to those way did have a question from twitter, which was from new path foundation on twitter on dh. That person asked if new path foundation asked if you have any advice on how to align the your strategies across media fund-raising and communication generally okay say you’re having an event and you’re having a gala or some sort of fundraiser part of your plan should be to reach out to the media in advance so that they will know who the honoree is and why this person is important and you know how the monies raised are going to effect thie community how they’re going to be directed within the programs of your non-profit organization and what the what the effect is going to be. So i was working with a group called staten island legal services, and they gave an award to a retired judge and staten island legal services obviously provides services to the people on staten island who need legal advice, whether it’s for immigration or foreclosure, domestic violence and so forth. And i was able to get the new york law journal and the local staten island newspaper, the staten island advance, interested in this fundraiser because the person presenting the award to the retired judge was former governor mario cuomo. So getting that news item in the newspaper a week ahead of time helped them with selling more tickets, right? Okay, but but the question that was about keeping consistent, consistent across your media, your fund-raising messages and your communication generally, i mean that aside from being part of a plot of land like we’re talking about, right, i mean, that has to come from leadership mean, other thoughts about consistent messaging, i think is what the questions about? Okay, well, i would say that for some non-profits communications is the last piece of the pie, and it should be involved more as a forethought and then an afterthought. If your organization is not large enough to have someone on staff who is dedicated to communications, then you have to find a way in you’re planning process throughout the course of the year to say, what are we going to communicate? How are we going to do it? Are we going to put this in our twitter feed? Are we going to put this on our facebook page? Are we going to make, you know, make regular references in our newsletter? Are we going to be reaching out to the media? You have to make this part of your entire planning process it’s not enough tow added in at the last minute or two, forget about it all together and working together collaboratively, right? Not in not in silos, even for a small shop. I’ve seen small shops that khun b terribly siloed that’s not going to create consistent messaging. Cross your fund-raising and your media plan by the way, listeners, you know you can always you can tweet us following using hashtag non-profit radio that’s how i’ve gotten all these messages from twitter and by using that hashtag non-profit radio and lynette is listening that’s not the saying lynette singleton and on twitter she’s suggesting that ap planner is another good source for upcoming events. A p underscore planner for upcoming events. Thank you, thank you. Um, janet let’s, go back to our to our media plan. Um, news let’s. See, making news. You can there’s ways of making news and not waiting for it. All right. And we just have a couple minutes left. Okay? You can issue a report. You can invite a celebrity or political leader to come to visit your organization. You can hold the demonstration. You can call attention to yourself in any number of ways. As a way of saying these are our themes. The’s the issues that we care about, this’s thie impact that we’re having in our community. You want to wait for news to be made around you? Petition, petition drive and presentation. Teo politician could be another news event, right? If you know that a politician is attending an event somewhere else, then, you know, find a way to insert yourself in the dialogue. I’m not saying that you should be it’ll disruptive, you know, people have been known. To do in the us whole of congress. But there are ways that you can insinuate yourself into the conversation. And when news does happen around you, you need to be around and available that’s, right? You have to a zay said. If you have already distributed your media profile to the news media in your area, then you know they will think about you and you can remind them by sending them a flash notice source contact available. You had some advice for someone who i spoke to this week from life life vest inside l v i just a couple of your points. Could you could you share because it’s ah it’s, a small organization working teo, get exposure and and let’s sort of leverage their name. You had some advice for life vest inside. They’ve already identified with their spokesperson is or the orly job, right and she’s gotten her name out there and been successful at that. So i applaud her for doing that. I think what you want to talk about is the impact that their activities air having, whether it’s on self esteem of girl’s, self esteem of boys what’s happening in the classroom. And what’s happening in the school in general, based on the activities of their participants. And i think they need to be more outward looking in terms of their case studies. And how about one more tip for for early and life vest into inside? I think they should generate some sort of report about thie impact that they’ve had in their school programs. And that would be a way of building a larger audience, both within the school system and also with non-profit funders jenna folk. You’ll find her at janet l fox dot com and can follow her on twitter at janet l folk. Janet l folk, thank you very much for being against my placement tongue. It’s. Been a pleasure to have you. Thanks for sharing your expertise. I want to tell you about some of the people that help us produce the show. Rally bound, for instance. We wouldn’t be able to bring the show if we didn’t have rally bound as a sponsor. And, ah, what they do is peer-to-peer. Fund-raising if you are thinking about runs, walks, rides. Look at rally bound dot com i know some of you have already been talking to rally about because joe magee said that he’s already gotten calls from non-profit listeners, which is very smart because as a non-profit radio listener, you can get a discount through the word from the work that rally banned rally bound does so if in your twenty fourteen fund-raising plan, if there’s runs, walks, ride race, take a look at rally bound dot com talk to joe mcgee. I also know the ceo there, but joe was the one who will answer your questions. Help you set up your campaign aside from rally bound dot com, you’ll find them at triple eight seven six, seven, nine o seven six and i’m glad people are calling and getting that discount. We’re also supported by t b r c cost recovery telephone bill reduction consulting that’s yourself, rabinowitz, he’s going to go over your phone bills looking for errors, omissions, services you didn’t order and well above market pricing ninety percent of the time he finds mistakes and then he picks up the phone and he deals with the phone company to get your money back if he doesn’t get your money back. You don’t pay him. I’ve known yourself for very close to ten years. I trust him. I wouldn’t refer you to him, and i wouldn’t accept him as a sponsor if if that wasn’t true and, ah, he was telling me that there was a norm non-profit that he saved about twelve thousand dollars for and i’ve mentioned this before. He looked back three years and got them twelve thousand dollars in ah, returns returned money from the phone company, no pressure. I don’t deal with sales of people, and i wouldn’t recommend such people take a look at youssef. Talked to him at two one to six, double four nine triple xero or t brc dot com fund-raising a terrific community that i’m a member ofthe this is not a sponsor. This is talking about my block this week, it’s, a group of development officers, consultants, marketers and i’m very proud to be a member of fund. There’s also a block that i contribute too, and my hat is off to brendan kinney who’s been a guest on the show he’s talking about fundchat and i appreciate, and i’m grateful that he started it a couple of years ago. That was on the march twenty third, two thousand twelve show, when brendan was a guest. You can follow the hashtag fundchat on twitter. You can also find the blogger at fundchat dot org’s and there’s more on my blogged about fundchat and i’m at tony martignetti dot com that is tony’s take two for friday, third of january first show of the year you may be called last show two weeks ago, i wondered why there were only forty nine shows in two thousand thirteen. Turns out i did not get screwed. There were only forty nine non holiday fridays in two thousand thirteen. Sam counted them up. Thank you, sam. Amy sample ward is on the phone. We know who she is. Ceo of non-profit technology network, which is that in ten dot or ge, her most recent co authored book is social change anytime everywhere about online multi-channel engagement her block is amy sample ward. Dot or ge? And on twitter she’s at amy r s ward. Hi, amy. Sample ward. Happy new year. Hi there. Happy twenty fourteen. Thank you very much. Um, you were you spent some time with friends right? Recently for your for your new year? I did. We have been going for a number of years for sometime in late december, out to the oregon coast with our good friends. So it was our annual our annual trip out. They’re wonderful. And what is the what is the oregon winter like? Well, oregon and washington are part of ah, temperate rainforests in the amount of change in weather through all the seasons isn’t that dramatic? You know it’s like hi forties low fifties in the winter and then seventies. Maybe even louise in the summer. So it’s not severe landscape, but the oregon coast is because it’s next to the ocean going to be warmer than inland on dh it’s, very rugged and rocky. And you have all of the whales are migrating during december. So you have, you know, someday they’re big storms other and you get to sit in a cozy little beach house with a fire on then other days it’s clear and you can go out and watch for whales. That sounds wonderful. I gotta visit our pacific northwest. Really very interesting about the temperate zone that you enjoy. Yes, i do not enjoy being hot or cold. I mento live inhe middle zone. Well, it’s a good thing you’re not in new york now because wind chills overnight were down in the minus seven in some parts of the city. It’s very cold here today. Yes, we’re continuing our conversation about baby boomers. We we left off on december thirteenth when when derek feldman hung around because he was talking about millennials. And then you and i were talking about baby boomers, and we ran out of time. Teo, explore some of the sites that are right for them and some maybe some engagement strategies that you might have for baby boomers. Yeah, well, i think that, you know, as we were talking last time with derek, some of the influential components to think about with different demographic group adopting or how they’re going to use different tools are other demographic groups, you know, it isn’t just their own usage in a bubble, but especially boomers are going to be influenced by their own children, and which sites are they using that, you know, they’re using it so they can stay in contact or share photos, etcetera. And twenty thirteen, it was a really interesting year. I was going back through different posts from twenty thirteen, where different people were talking about, you know, what was gonna happen in technology last year? And there was a good amount of buzz at the beginning of twenty thirteen that, you know, this is really the year where mobile is going to boom there’s going to be people using non desktop devices, whether their tablets from all different companies or mobile phones, whatever, and it was more at least what i was noticing is that it was very device interested, it was, you know, a lot of those predictions of twenty thirteen where that people were going to be using these devices, these access points, but there wasn’t a lot of conversation about when everyone starts using these non desktop devices. That means they’re going to choose totally different app then maybe they had been previously using or use, you know, different, um, sites in different ways because a tablet uh, is pretty beautiful. We’re looking at photos, so you know, maybe that is somewhat teo too. I want to say to blame, but that’s the only phrase that’s coming to mind to point towards why there’s such a growing number now in these photo on now, even video sharing applications because it isn’t just something you know, you’re sitting at your desk and you’re going to read a blood post well, now here, maybe sitting on your couch oh are sitting on your couch in front of the tv, which is a huge percentage of users, you know are using a device in their hands while the tv, which is also a device, eyes on in front of them, you know? So they’re kind of duel device users and how that is changing what they want to be looking at which which they’re going to use on dh last time with eric and we talked about the number of millennials, you know, kind of quitting facebook, moving away from facebook? Well, they have to be going somewhere, right? They’re not not using technology and they’re definitely not abandoning social technologies, so it using what i was saying. Before about twenty thirteen, kind of being this device adoption year. Now we’re really seen what happened as people adopt those devices with both younger and older adults adopting things like instagram flicker came out last year or yeah, a year ago with on ap version of the flicker experience, which, you know, flicker has been a mainstay in the in the top tier of social social sites. On the web. It was a very early early option and it’s cute, you zoho many photos were uploaded into flicker, and then as people started moving to devices, well, that web experience with liquor, you know, just it wasn’t going to be ableto work, but they smartly created app mirriam of flicker and now they’re seen actually arise in younger users, which again, when younger users adopt something and then it pulls in their parents. Essentially, that will mean a site that’s already established and trusted etcetera is ripe for that older adoptions. Okay, so so moving to sites to look for and watching twenty fourteen flicker for for people in their fifties and sixties hey. Okay. Okay. Excellent. Cool is a they migrate over. Go ahead. Sorry. Oh, no, i was just going to say, i think, you know, outside of flick or two, this is really the the rich media year, you know, twenty fourteen is when we now have well, over half of americans have a smartphone, right? People have all these different devices they’re using all day, whether it’s a tablet or a laptop, etcetera, but importantly, people have these smartphones with them at all times, you know, something i don’t remember, the specific number was like forty eight percent or something in one of the twenty thirteen pew reports that forty eight percent of people say they have to sleep with their phone next to them by my goodness, really, like people are not separating themselves from their smartphone from there also now equipped with, you know, instantly captured video and photo, and then these aps, like instagram and flicker in vine make it instantaneous to capture it, but also to be sharing it with any number of people. There are additional app that many of them are free, you know further customize our edit that media. So you’re almost cutting out the need, you know, for your laptop and for those those larger editing tools. Like i’m movie and photo shop instead, you know, there’s these tools that you can use for free on your phone with your finger and are creating images, you know that you’re sharing with the world. So i think twenty fourteen after a year of of focus on people adopting devices now twenty fourteen is going to be that focus on the content and very rich content that people can create with these very, totally technology powered but small and travel with them at all times devices forty eight percent of people have to sleep with their phone near them way are just exploding with sharing i mean, like like our lives don’t exist if we don’t share it somehow, right? Okay, i don’t know it didn’t happen if no one liked your photo, graham, right? Like it didn’t happen if you can share it now, are you sure you were in? You were on the coast of washington because i don’t never seeing any picture, but i haven’t been to your facebook page lately, so maybe i missed it that maybe on my i was sharing many of them on instagram or some sort of italy not sharing is many vacation photos or any on facebook because that is where we were posting facebook and twitter bulls had some of aunt tends ear and fund-raising messages on, i didn’t want to overwhelm people with this message of police donate two and ten while i missed the coast snuggling with my dogs, which is all fair, and that was real. I didn’t want to really, you know, compound the message, i understand, yeah o r or confused or ahh yeah, i mean so that’s part of that was part of your so your your personal life is interwoven with the multi-channel engagement strategy of ah event in which your ceo seo of there’s no, you can’t help that, right? Exactly, and i think that’s true, i’m not ceo of anything, but so i hesitate to put myself in the same credential category, but yeah, i find that for myself, i mean, there are things that i want to promote on the block or about the show, and so i don’t put something that i might otherwise have in twitter or facebook, so right, we’re going tow, ok? We’re going toe to toe with that tony martignetti multi-channel strategy it is. It is, and i’ve refined it with because i pay attention to what you and i talk about month after month, we’re going to take a break. We’re going away for a couple minutes, and when we come back, of course, amy sample ward. Now i’m going to keep talking about sites to pay attention to in twenty fourteen. You’re listening to the talking alternative network. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Talking alternative radio twenty four hours a day. I’m ken berger of charity navigator. And you’re listening to tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent. Ken berger, of course, ceo of charity navigator, is such a modest guy where, which is laden with ceos and it’s just incredible. The number of ceos we get, boy, you know, i think back three and a half years, i was struggling to get middling level, i don’t know, uh, and now the ceo’s air coming out of the woodwork now we never have too many ceos. They’re very bright people that’s, why they’re there in those positions we got live listener love, it’s, incredible brooklyn, new york. I don’t know if that’s ah, i don’t know that could be early early. I hope you’re on earlier, brooklyn, new york, mountain view, california, kansas city, missouri, east orange, new jersey live listener loved to you lots of listeners in japan, tokyo, yokohama, kobe, nagoya, konnichiwa, amy sample ward in portland, oregon, which i know is not oregon there’s no e on the end of oregon, i learned that exactly, i know that from you, so i so every time i get to be on the show and you send out all of your life with their love to people in all of these places, i can’t help but think. What are all of these people doing in these different places while they’re listening to the show? Right? It must be a multi-channel experience, they’re probably not just, you know, sitting there on the floor on their stomach like with their head, you know, rested on their hands, listening to the radio one hundred years ago. So so what are they doing there? Are they researching things that are getting talked about? Are they secretly in a meeting? Like what? What what’s the work that they’re doing? And i also just now did a quick internet search for what time is it in japan and it’s currently three forty eight a m in japan? Definitely. What are they doing? Okay, i’m not going to speculate it. Three forty eight i hope it’s something fun? Ah ahs faras we’re going to go. This is a clean show, mostly mostly clean not always, but today i feel like a happy new year time it it ought to be clean now we know a couple of listeners are also joining us. Well, they’re tweeting as they’re listening because in a vision and shayla price tweeted using the hashtag non-profit radio and listeners if you are listening live if you want to tell us amy and i what you’re doing while you’re listening, then please do so on twitter use the hashtag non-profit radio um, okay, let’s, talk about this media rich twenty fourteen that you are you are forecasting for us, there’s, a site called snapchat anap called snap it’s really not such a snapchat and it’s getting a lot of attention from some of the millennials who are leaving facebook, as you were talking about, tell us about snapchat. Yes, snapchat actually has, um, you know, it’s it’s relatively new in terms of applications that are on the radar for third party like demographic and statistic review, you know, s o it isn’t that it was just set up yesterday, but it is is fairly new on that data objective data side, but even so, there’s already research showing that ten percent of young people globally are on snapchat, which means it is larger than pinterest larger than fine, you know it’s very quickly become a mainstay at especially for young people and it’s just a really simple, easy to use, you know, photo sharing application again, the idea that social networking needs to be, you know, long written updates and lots of messages uh, that’s already there. And even though we talked about before, you know, last month with derek, facebook users declining, especially among young people what’s really interesting is, you know, i don’t know how much you use facebook on your phone or what kind of smart phone device you have on, but i do know you have one eye on my phone, i have an iphone and i have used the facebook app yeah, i don’t know, maybe an hour or two a week or something, not too much, yeah, so facebook actually has two separate app interfaces, so one is facebook, as you have used it, and the other is facebook messenger, which is kind of like the private, you know, the private messages with facebook okay can also have its own app in her face and that the facebook messenger app hasn’t necessarily seen the decline that the normal facebook site has, which indicates that that kind of messaging service is already there. So a lot of these other platform’s, whether it’s, snapchat or minor instagram, that air really very simple, very like here is your photo, do you like it, you know, aren’t necessarily missing the messenger because they just have recognized they don’t need to be every function, they just need to do the one function well and in a very clean interface. So they’ve focused on the photo or the video and left that messaging piece toe other sites. Excellent. Okay, now, interesting snapchat also has the feature that the photos or videos are not stored here. You tell us about that. So something that’s interesting? I think with a few different online services, whether it’s flicker at google plus or things like snapchat, is this idea of cloud storage versus sharing service. You know, if you want to make sure you have a backup of all of your files, maybe you say i have an android device, i’m goingto have google plus back-up all of my photos, but i’m not going to share any of them there. I just i just want the security of knowing they’ve been backed up, right? Or i don’t want the issue with i don’t want to deal with this site now permanently owning my photo, which has, you know, often come up in different kinds of uh, privacy policy revisions? I don’t want to deal with that. So i want to use a site that’s not going to permanently store it. And even though people have often made the claim that, you know, young people are going online and they’re they’re not gonna be safe. Young people are actually pretty savvy, as we talked about before because they’re trying to make sure they’re sharing content and really, you know, sharing their lives in places that people do not see it because they don’t want the whole world to see it all because they don’t want their parents to see it all or like, you know, this kind of like to see it or whatever well, and there’s also the concern about job applicant places where your plans job seeing your your history. So so these things they disappear, i think it’s within thirty days if someone doesn’t read what you sent them and it disappears much quicker because it is instantly when once it is once that something is opened. Yeah, yeah, okay, yeah. And something that i think is interesting about, you know, snapchat being used, you know, through it through a smartphone, the average age of you know, receiving your first phone is now thirteen years old. Oh, my goodness, stone, yes, so is very young people that are becoming super savvy, not just with technology they’re exposed to, but technology they are personally owning, you know, we’re we’re creating thirteen year olds who are sleeping with their phone next to their bed for those updates, you know, it’s very much being a kind of integrated into how we interact with the world and the people around us before we’ve hit an adulthood and decided this is the kind of phone i would like, you know, we’re now bind a phone for a thirteen year old and setting them on that that path. We’ve got to leave it there. I think that’s a pretty interesting place to leave it. One of our many ceos, amy sample ward, ceo of non-profit technology network, her blog’s amy sample war dot or ge and she’s at amy r s ward on twitter. Thank you so much, amy. Good to talk to. Yeah, thanks, tony. And just like last time all post a few interesting sites about these newer, newer applications in the democratic surround them on the block and on the facebook page. Thank you very much. So you’re going, you’re going to put on your block and then and then we’ll link to that. Is that there? Will you share that? Cool? Thank you very much. Bye. Amy. Buy-in we got a lot more live listener love there’s still more it’s. Incredible washington, d c, houston, texas and leanne in baltimore sent me an email. She said, i just found non-profit radio and i love it. The end. Thank you so much. We have some more live listen love that i omitted a couple of new cities in china. Yes, shang jin, shen jin and shanghai, china have been to shanghai sending you ni hao next week, allison find returns. People matter to non-profits but alison fine says we don’t treat them like they matter. We’re going to talk about her idea of matter-ness. Also, our legal contributor, jean takagi, is back. We know about the fiduciary role of board members, but what is your boards role in overseeing programs? We were brought to you by rally bound and telephone bill reduction consulting. Believe me, they’re good people. I trust them. Check him out. Rally bound. Dot com and tb rc dot com. Our creative producer is claire meyerhoff. Sam labor, which is our line producer, shows social media is by deborah askanase of community organizer two point. Oh, the remote producer of tony martignetti non-profit radio is john federico of the new rules, and our music is by scott stein. Oh, i hope you’re gonna be with me next week. Friday, one to two p, m eastern at talking alternative dot com. Durney e-giving anything shooting, getting ding, ding, ding, ding. You’re listening to the talking alternative network duitz e-giving think. Cubine are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam lebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m. We’re gonna have fun. Shine the light on all aspects of music and its limitless healing possibilities. We’re going invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com. 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