Tag Archives: Amy Sample Ward

Nonprofit Radio for May 30, 2014: Matterness And Churn & Net Neutrality

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsor!

Sponsored by Generosity Series, a nationwide series of multi-charity 5K events that provide a proven peer-to-peer fundraising platform to charities and an amazing experience for their participants.

Sign-up for show alerts!

Listen Live or Archive:

My Guests:

Allison Fine: Matterness and Churn

picture of Allison Fine
Allison Fine

Allison Fine returns to continue our discussion of how to show people that they matter to your organization. Plus, what’s the churn and how does it hurt your matterness efforts. Allison is co-author of “The Networked Nonprofit.” We first talked about matterness in January. df

 

adfasdfasdfasdf
adfasdfasdfasdf

 

Amy Sample Ward: Net Neutrality

Picture of Amy Sample Ward
Amy Sample Ward

Amy Sample Ward, our social media contributor and CEO of the Nonprofit Technology Network (NTEN), explains what net neutrality is; why it’s important to your nonprofit; and how you can have your voice heard on this very timely internet management issue.

dfasdfasdf

dfasdfasdf

 

 


Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

Sign-up for show alerts!

Sponsored by:

GenEvents logo

View Full Transcript

Transcript for 194_tony_martignetti_nonprofit_radio_20140530.mp3

Processed on: 2018-11-11T23:12:12.982Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2014…05…194_tony_martignetti_nonprofit_radio_20140530.mp3.864070643.json
Path to text: transcripts/2014/05/194_tony_martignetti_nonprofit_radio_20140530.txt

Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host and you know that i’m glad you’re with me because i’d be forced to endure acute qatar yl sinusitis if i learned that you had missed today’s show matter-ness and churn allison find returns to continue our discussion of how to show people that they matter to your organization, plus what’s the churn and how does it hurt your matter-ness efforts? Alison is co author of the network to non-profit we first talked about matter-ness in january and net neutrality. Amy sample ward, our social media contributor and ceo of the non-profit technology network and ten, explains what net neutrality is why it’s important to your non-profit and how you can have your voice heard on this very timely internet management issue on tony’s take two oh my voice just cracked don’t take too like i’m fourteen years old, show your love and raise more money. We are sponsored by generosity, siri’s hosting multi charity five k runs and walks very grateful for their sponsorship, very pleased also, i’m grateful to them and very pleased as well to welcome back, allison fine, because she’s, the co author of the bestselling the non-profit sorry, the networked non-profit and she’s, author of the award winning momentum igniting social change in the connected age. Allison find blog’s about the intersection of social media and social change at allison fine dot com. She also hosts a monthly podcast for the chronicle of philanthropy called social good. You’ll find her on twitter at, eh? Fine, allison find welcome back. Thanks, tony it’s a pleasure. Oh, i’m glad it’s a pleasure to have you back and we wanted to keep talking about matter-ness it was so listeners khun maybe acquaint themselves with the past. It was january tenth when alison on and i last talked about matter-ness and we didn’t really finish it, and i was very disappointed that that you weren’t on for the full hour. So here you are back. What do you what do you just remind us? What? What? What matter-ness is what’s concerning you? Oh, sure, so, tony, we’re in the the beginning of the second decade of the social media revolution, i’ve been writing about it for ten years and the biggest shift that has happened as a result of everybody having access to this amazing tool kit tool set is that people can do only what organizations could do before, right, we can publish. We can dahna treyz money, we can organize large protests, we can help instigate revolutions. We have this amazing power. And yet as we have developed this power organisations haven’t embraced our ability to do this. Now some of my social media brethren will say with great confidence, who needs organizations anyway? The heck with, um and the fact is we do need organizations we need their ability to generate resource is their ability to organized over time and their institutional memory, among other things. So there is this gap between the need of people to matter. We all need that as individuals. We need our voices too. We heard we need to know that we’re that we exist that that were cared for and about, and the inability of organization so many organizations to do that and that’s where i came up with this word matter-ness it is that face that needs to be filled with good stuff. When we last talked about it, you left us with several excellent ideas and but one of them i wanted to pick up on was that we don’t have to look perfect that non-profits don’t have to look perfect and tangential to that was be willing to go out to your community and ask them for help, right and way beyond just money help, exactly. So we had gotten ourselves boxed into a place, you know, in the second half of the last century, tony, that organisations, and therefore the people inside of them need to be not only buttoned up but buttoned up perfection and it’s not possible one thing it never was possible, but certainly now that we have social media and we can the inside of organizations much more than we could before and anything that happens is instantly bread and scaled by all of the connections. The idea that we would want to continue to pretend that inside of our walls we can solve all of our problems is an exhausting way to work and it’s ironic because we’re sitting amidst an enormous, resource rich ecosystem. They called him big, small town that have that air filled with people of goodwill who are waiting to be asked to help and yet the default setting of so many organizations and the people lead them is that we need to present the world with our ten point three years strategic plan and ask people for money over and over again and that’s. Just a ah, really unfortunate and sad way to work when there’s so much other creative help out there for people it’s the difference between working from the inside out and looking from the outside in that’s just it had. How do you experience your work? Right? Is your work all about what you need internally or is about what people feel and know and can contribute from the outside in? How do we get it? How do we get to the outside? Wait outside ourselves in our office? Yeah. Uh, so, like any good ten step plan, their first has to be recognition. That there’s a problem. We’re helping with that right now. Hopefully. Yeah. Yeah, yeah, right. So, uh, the problem begins with a personal set of assumptions that leaders have. Everybody comes to their work, tony, with this invisible set of prescribed default settings about how the world works. And it was, you know, in the in the waters in the millions last century to assume that the world out there was a dangerous place filled with ah wacka doodles and jobs and wing nuts. And all of those folks who just mean you harm. And when you put place yourself in an ecosystem, that’s just filled with all sorts of threats like that very, very difficult to unlock the doors and come on out into the sunshine and play with other people. So it really needs to begin with conversations internally about what are the assumptions that we have about the world about our place in the world? Do we believe that people a matter out there do we want to trust their judgment? Do we want to ask for help? I have a whole, you know, set of questions that people need to start to ask themselves and the best way to do it because it’s very easy, tony, if i asked you to, people matter and you being a person of good will would naturally say yes, of course people matter you’re right, then if i pushed you a little further and said, ok, do they matter if they come onto your facebook page? And criticize you in a way that feels uncomfortable or unfair. Well, now we’re getting into a, you know, a different kind of place, right up until what point do people matter and what happens when it makes us uncomfortable? Right? So we really need to push ourselves through a series of scenarios of conversations about, uh, what our relationship with the world means in practice, not just in theory, and also then how do we show our communities that they matter to us? Yeah, i find that just fascinating that so much time and energy is spent by organizations showcasing what they do and why they should matter to other people. And so little energy is spent in conversation with people out there. On what do you know why they matter? So here’s here’s a fun example? Tony, how many times have you walked into a restaurant and you see the photos up of employees of the month? Right? Right. How many times have you walked into a similar kind of business and seen customers of the month? Uh, right, we don’t we don’t really celebrate those people out there and show them that they matter to us, that’s. Right, how bout a non-profit coming onto their facebook page, and instead of talking about how much you know, money they raised on their last campaign and how great they are? What if they told the story of one donor who gave twenty five dollars, and why this cause matters to her? Yes, a donor of a modest level donor in-kind twenty five dollars, right, who clearly has been moved by something here, right, her feelings, her matter-ness i need to be shown to matter to the organization. We have to go away for a couple minutes. Of course, alice is going to stay with us, and we’re going to keep talking about matter-ness we’ll move to the churn, and i’m going to ask her to tell her. Good post office story, hang in there. I didn’t even think that shooting, getting, thinking things, you’re listening to the talking alternative network you get in. E-giving. Good this’s. The same way we’re hosting part of my french new york city, guests come from all over the world, from mali to new caledonia, from paris to keep back. French is coming language. Yes, they all come from different cultures, background or countries, and it common desires to make new york they’re home. Listen to them. Share this story. Join us. Pardon my french new york city every monday from one to two p. M. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. You’re listening to the talking alternative network. Dahna welcome back to big non-profit ideas for the other ninety five percent we’ve got lots of live listener love love sending live listener love to hamburg, pennsylvania, new york, new york no that’s cool new york, new york. Welcome arco, idaho. Welcome, marco. My voice cracked again. Tampa, florida, new bern, north carolina, atlanta, georgia live listener love to all of you let’s go abroad. Briefly. Teo kyoto, tokyo and osaka, japan konnichiwa live listen love to the asian peninsula there feels good to be back in the studio. It’s been it’s been a few weeks. We had a bunch of pre recorded shows i love doing alive. Listen, love and of course, the podcast pleasantries for everybody lift listening on the time shift you nine thousand plus allison tell you little post office story you’re a little run in with your mailbox or somebody had a run in with your somebody else had a run in with your mailbox ongoing poor mailbox fell off its post a couple of weeks ago. Got you thinking about the post office? Yeah. Fell off sametz. You know, i didn’t really think much about it. I ordered a new one, and it came. I didn’t like it, so i sent it back, and and that was kind of getting delivered, you know, i figured tony it’s just bills and junk mail, right things that really brought but my husband, who was traveling during that time, he really likes his mail, so he came home and and quickly realised that our mail had stopped being delivered. So he went down to our post office, and, uh, he went up to the counter and said, you know, are our male has stopped being delivered into, though you yes, you need to talk to the postmaster. Zoho every post office has don’t you are elevated to the postmaster, you’re in trouble, but you can’t be good. Yeah, so postmaster comes out and she asked my husband, what is, you know, what is interesting is and he says they’re male stopped and she said, oh, yes, that’s right? I stopped the mail and yes, why? And she said, because delivering your mail is a safety hazard, and this is, you know, it’s, not like the mailman had to get out the car, he didn’t have to walk up anything if you just bend down a little bit. Put it in the box, your mail boxes on the floor is on the ground now, right on the ground platform, though it’s not, you know what a tree. And so he said, well, how, exactly is a safety hazard? And she said, well, bending down is a safety hazard, and it won’t be delivered again until we got a new mailbox. And so my husband said, well, why didn’t you tell us? Yeah, and she said, well, i don’t have your telephone number to find a little ironic, since they continue to deliver the phonebook, right? Yes, and you’re listed you listed in the phone, my list, okay? And then he said, well, so why couldn’t you at least put a note in the mailbox that you stopped delivering the mail? Because it’s. Yeah. Now listen, that wasn’t quite the end of it in terms of matter-ness clearly, anybody who most people who engage with the post office feel a sense of not mattering and that’s just but, you know, cliff, we’ve just come to expect mediocrity from the post, yeah, yes, mediocrity and and just a lack of caring altogether. But here’s here’s what? I think the story actually gets a little bit interesting because i posted the story my block and then on twitter and ah, ah, person on twitter came back to me and said, well, have you ever shown your mail carrier that he matters to you and then maybe stop in my tracks? And i thought, no, you’re right, i am too chief at christmas time. It’s uh, it’s just a bad habit. I know, and i did not apologize to the mail carrier when the bucks first dropped off, right? It didn’t occur to me that this could be inconvenient for him in some way, andi, i was rude and and it hadn’t really hadn’t occurred to me, tony, of how much matter-ness goes round around with people who really isn’t a one way street, right? That’s. Outstanding. Yeah. Yeah. Well, have you had a little conversation with your mail carrier? I did. I came out after this twitter exchange. I came out and i flagged him down and he looked very wary. I think he thought i was going to yell at him about the whole faster. And you probably heard from his post master. Yeah. Ah, and, you know, he’s, a very large man in this little truck, and we haven’t met in person, tony, but i’m a very small person, and i thought, well, why would you be afraid of me? But i went down and flag him down and said, i really wanted to apologize for the inconvenience we caused. I hadn’t thought about it, and i wish i had thought about it more and he was absolutely startled and said, please, please it’s fine, i’m you know, i’m sorry got to that level. Uh, and and we then had a very pleasant conversation, but his surprise that my willingness to step out and talk to him about it was very moving. Yeah, he probably was expecting a confrontation and certainly not an apology, but so matter-ness brought the two of you. Together on dh. Now, you each appreciate each other’s sensitivities to this. Yeah, i also need to tip them better at christmas time. Okay, well, interest. Okay, introspection is good. All right, all right. Let’s. Say it’s. A touching story. What about the churn, alice? You’ve been thinking about the churn. What? What? What’s that. So, tony, look, the turn is the bane of everybody who works right. It is the stuff of all of those dilbert cartoons, it’s. All of that business that goes into getting work done. It’s all the process. All the staff meeting all of the memos, all of the e mails. Uh, and with social media, it’s been extended, you know, outside of the office to every waking moment of the day. And the problem with the churn is that it, um, energized by a couple of really bad things, uh, it’s energized by the risk aversion of organizations right to the the volume of the turn gets turned up when organizations become so nervous about something going wrong somewhere. So that’s, where you end up in the meetings where people are playing devil’s advocate and those never ending conversations about what happens if somebody says this and what happens if, you know, we deliver late and what happens and what happened and what happens is that just takes up an enormous amount of time and energy. The second thing that energizes the journey, the churn is the unwillingness of managers and leaders latto let staff people do what they’re hired to dio it costs upwards of twenty thousand dollars, tony for a typical organization toe hyre a typical manager all of the time and direct expenses of, you know, advertising and interviewing and and training somebody. And yet, as you well know, almost the first thing or so many organizations do when somebody hired is to say, don’t use your brain, just follow our rules, right? Here’s the plan and here’s the formula and go step by step, and even when they do have people working by formula, so many managers and leaders feel a need to watch people work so much time on not just supervising, but literally watching where and when people were, and that just creates an enormous bureaucracy and bureaucracy is the turns best friend? They’re b f f f forever, chernin, bureaucracy and it’s what keeps organizations hold inside? Right, if it makes us inside out and that the whole effort becomes obsessed with internal process and therefore antithetical to matter-ness antithetical to matter-ness antithetical to being out there, talking to people, to building relationships with people, to asking for help with people asking me that a problem solved with you. I have had a heck of a time, johnny. I’ve been looking for an organization that went out to their community on facebook, on twitter, on their block, wherever and said we have a real problem, not a window dressing problems like you know what to wear to the gala next saturday night, a real problem. Can you help us solve it? Because the idea of taking problems out publicly is just too frightening for people and that’s a real shame because there’s so many people out there, somebody smart people who want to help it keeps us from it keeps us from looking at an abundance perspective, it’s, and keeps us in that scarcity mentality and that’s related to the risk aversion and the and the bureau bureaucracy and the internal the intern this internal turn. Yeah, it becomes a self fulfilling prophecy, right that you look at the world is a scary place, you know it, it creates a need to self protect self protection creates a need to be overly careful. Um, which then creates the need to to try to control everything internally, and that is just an enormously self defeating way of working. Ah, and yet, you know, we see organizations that are able tto let their people go the container store does a great job of hiring smart people and training them and then letting them do their jobs well, feeling a need to look over their shoulder every minute of the day. Sametz have you found examples of that in our non-profit community? Not so much now you mentioned that you hadn’t seen examples of non-profits going out to their community looking for help, but in terms of this training and then delegation, so there are i don’t want to be teo slip there certainly, organizations like the national wildlife defense that trains their focus to be on twitter and has nearly a hundred staff people out there speaking every day they get some guidance, but they don’t have to approve tweet, you know they trust them to be out in public speaking about the work and who best to be your ambassador than your staff. People who know, you know, what’s happening. So their organizations like that, like the humane society increasingly great cross mom’s rising, which does a beautiful job of letting their people out onto social media channels to be in conversation with their communities on a distributed basis, not just social media manager that’s exactly right? So it was for the organization to do the best job with social media. Tony, it is not centralized with the manager, but they have is a manager who’s building the capacity throughout the organization for everybody to be on on channels in talking, right? It’s a distributed media you can’t undistributed internally. And and if you’re willing to look from the outside in you make the point that this helps us tio access mohr of that sharing capital it’s out there? Uh, that’s just right, you know. So one of the things that you want to test with your organization is what do you look like from the outside in? So for instance, if you were a stranger, coming to your website would be clear hyre who asked what questions? Too, right? Are their faces that go with names? Are they accessible to you? Because otherwise it can feel like a great big fortress very hard to get in? Uh, and and the other thing is that as we’ve said before, there are a whole bunch of different kinds of capital out there, you know, certainly money, but, uh, intelligence and empathy and, um, all sorts of goods that people can donate, ah, and it’s a question of getting out there in conversation with people once you know what you need, you can’t just go out there, you know dahna with no, no thought in your head about what you need, but you have to go out, you have to ask it and there’s a lot of help out there say something more about empathy. Capital? Yeah, yeah, i don’t want to put you in jug in jail years rade organization called benevolent run by making cashner in chicago and rake it making is a social worker by training and she thought one of the worst things that happened in our society with the growing income gap is that there is no interactions between the haves and the have nots. We don’t bump into people at church or on the subway, you know, in public places the way we used to a couple, you know, just two generations ago, so megan built the website benevolent as an opportunity for people who are trying to get traction out there in this economy, tell their story and asked for just a little bit of help. She’s doing this in partnership with non-profit organizations who can, you know, help folks down and out a bit to tell their own stories. Uh, but it’s phenomenally successful and tony it’s it’s remarkable how difficult it can be to try to get situated and get some traction with your first job, right? So things i had never thought about that megan told me about was, for instance, a new waiter, each his own clothes, you know, his own black shirt, black pants, black shoes get started, and that may not seem daunting to a lot of us, but it’s enormously daunting to other people, or somebody could finally get their first department and have nothing to put in, innit? Or another thing is that dental health is an enormous problem for low income people and if you don’t have dentures, you’re not going to hired by anybody. Ah, and it’s just problems that most of us still think about, and when we hear these stories, we can’t help it the empathetic and and want to help. Megan has given us an amazing mechanism for doing that. And what does the sight again benevolent dot or ge? Excellent. We have a couple of minutes left, and i always enjoy our conversations. I’m so glad you’re back, yeah, share share what it is that you love about the thinking you’re able to do and the work that you do. So am i, you know, next to lou garret, tony, i’m just the luckiest gal around. I get to think about how people can help one another, and one of the things that i love most about where we are collectively right now is that we have so many different ways for people to express kindness and generosity. I’m not suggesting that social media make people kinder or more generous, although i do know that the reverse that the assumption a lot of people have that social media is escalating, bullying and mean spiritedness is simply not true people. Are what they are, wherever they are. But the difference now is that we can see it, right. So when it’s something unfortunate or mean that happens online, you know, which would have just been a private thing before hedley, we all have to see it. But the flip side is, you know, if if all the social media channels were filled with all of that yucky stuff, tony, you and i wouldn’t be there were there because the overwhelming number of right engagements and communications are positive. And when you see day after day somebody just saying to somebody else thattaboy, right, keep going. I know it’s been hard or sharing a lovely, warm hearted story. There was that story last year of the fella on the subway who let a young man sleep on his shoulder and it just went viral. This picture of ah, lovely man with a stranger sleeping on his shoulder. And it was just evidence to all of us that that kind of loving kind of active, random, loving kindness exists all around us. Yeah, and i am so fortunate to be able to, um, observe those things and chronicle them and share them. And make people aware and recognize the fact that we are living in an amazing time filled with abundance, and there are lots of opportunities to do things that were good at doing, which is taken care of one another, and by doing that it makes you feel great. We have to leave it there. The luga rig of the intersection of social media and social change, you’ll find her thoughts at allison fine dot com you’ll find her on twitter at a fine, so glad you’re back. Allison, what a pleasure. Thank you very, very much. My pleasure, tony. Anytime. Thank you. You know about generosity, siri’s, because they sponsor non-profit radio and they helped me to bring outstanding guests like alison fine and like amy sample ward coming up generosity siri’s hosts multi charity peer-to-peer runs and walks if you are thinking about including a runner, walk in your fund-raising i’d be grateful if you would check out generosity siri’s just see what they’re about and see whether you can work with them, see if it makes sense for youto be one of their charity partners they are at well, you know, i always prefer the phone and s o the person to speak to is dave lynn who’s, the ceo, and they are at seven one eight five o six nine triple seven they are, of course, also on the web you, khun certainly check them out at generosity siri’s dot com either way, if you’re thinking about a run or a walk in your fund-raising i’d be grateful if you would listen to what devlin has to say and see whether it makes sense for you to work with generosity. Siri’s, show your love and raise more money. That is my video blog’s this week. I want to see more love in the fund-raising business it’s that simple, and i don’t mean that you love working with people. I mean, showing your love to your communities and there are really very simple ways that you can do that in the social networks and email and then just every day interactions, everyday things. I would like to see more love in the fund-raising business and that’s going to be my message on monday. I’m speaking to the gift planning council of new jersey opening up their their conference monday morning, and my message is going to be show your love and raise more money there’s a video about that on my blogged, which is tony martignetti dot com and that is tony’s take two for friday, thirtieth of may twenty second show of the year. I’m very pleased that amy sample ward is with me back back with me with me back. What is that? She’s, a ceo of non-profit technology network and ten our most recent co authored book is social change anytime everywhere about online multi-channel engagement her block is amy sample, war dot org’s and she’s at amy rs ward on twitter. Of course we know that the r stands for money. Welcome back, amy rene sample ward hi, tony. How are you? I’m doing okay. I’ve been traveling a lot, but i am actually in portland. In my office. In my chair. Your own phone today? Very comfortable. Yes. I’ve seen you checking in. I think you were in warsaw, poland. I know you’re in. Poland was at warsaw? Yes, in warsaw. Okay, i know. I think i think my four square account, which if people are listening and don’t know what four square is just a kind of place based checkin tool. So you can share with your friends where you are. I’m pretty sure that it is on ly airports now i’m getting in that to make sure, you know, because actually i’ll i’ll check in in an airport and and it’s very regular that someone says, oh, i’m in this city, you know, are you going to the same conference or can we meet up? So i get enough, enough positive reinforcement to keep checking in at airports that i continue to do it that’s outstanding and have you actually met people that have have hit you on foursquare? Oh, yeah, i mean, i’ve even you know, i’ve even had friends that are based somewhere else, and they see that i check in at an airport in fourth grade, they say, hey, i’m in this airport with a five hour lay over let’s get lunch and we d’oh it’s terrific, but but you also you know, it shows you other folks who are are currently checked in there, you know, that you may may know or may want to meet up with so definitely that that kind of more new new people to meet sequence has happened as well, yeah. I have a lot of fun with four square i like to drop friends notes occasionally, too, when i see them check in. Yes, i have. I have been the recipient of many of your notes. I always like it. I know. Someone’s paying attention. Thank you. Ok. I have fun with it. You know, i’m amusing myself if no one else s o ah, atleast you remember so, yeah, i’m glad i’m glad i’ve hit you with a couple notes. Yeah. It’s fun. Well, the problem for me often, if if someone comments on i don’t see it right away. Well, i checked it in an airport. I’m probably on a plane, you know, shortly after i checked in. So now i don’t have internet access on my phone and i missed i missed the comments. Sometimes i’m too slow, too slow to reply. Ok, well, i’m never looking necessarily for a reply. I’m just it’s just, you know, working teo people live. Yeah, yeah. And it’s just it’s a fun spot. You know, people don’t really expect too many comments that you get you get, like once in a while, but you don’t really expect to make comments. So being a little bit of an anarchist, i’d like to comment on foursquare from time to time. Good, keep it up. Thank you. Um, net neutrality we are we’re facing the possibility the real possibility of sort of a, uh, privileged class and the internet, aren’t we right? So buy-in in knowing that we were going to talk about this today, i was trying to think, ok, do we just kind of lay out some history? You know, do we really try and make a call for people to take action? And i and i think we can you know, i’m happy to share a little bit of history now, and we can talk about how people can take action based on what they feel about the issues, but i also i think if you’re up for it, maybe we could just spend a couple minutes after we share some of the background for listeners and just have a conversation and encourage folks if you are listening live to go ahead and tweet in some of your thoughts or or your reactions, because i think it’s i think it’s an important issue, but i also think it, you know it’s not a black and white issue it it has so many different angles and perspective and, you know, we’re just two people, so we’re probably not going to cover every single one of those, you know, every one of those perspectives, so just a quick shout out if you are listening, live tweet in some of your thoughts or if your organization has actually made a statement about some of what’s happening with the fcc right now go ahead and tweet out those links to your organization’s statements. It would be great to collect those and see how organizations feel standing yes, let’s, please use the hashtag non-profit radio. Andi, we’ll see what we get. All right, okay, so let’s spend not too much time on the history, but because i do want to focus on where we are now and different proposals that are out there. But but let’s define what net neutrality is right. So this issue net neutrality, of course, has longer definitions, but really, in the most simplest terms, net neutrality is the concept that all traffic on the internet be treated equally, regardless of what kind of, you know content it is or you know what you’re accessing, and some of that comes from historical issues around a service on internet service provider and i s p, you know, wanting to slow down service sabat competitors so one i p not wanting, you know, netflix, tio have really great service for their users because they don’t want their users may be using that that competitors services. So so that’s what? I mean, when i’m saying, you know, all all traffic be treated equally, that you’re really an internet service provider, you’re not, eh, moderator, moderator of that content, does that make sense? It does, and and there are proposals out there now that will put this that concept of net neutrality, that everyone is equal on the internet, which i think we all take for granted right now, but there are proposals out there that would put that, um, that neutrality at risk, exactly. So so back get back in. Earlier in may, um, the fcc released that it would entertain eso so at least discuss and here feedback on the proposal, too introduce to two different lanes of traffic essentially so a fast lane in the slow lane, and that would mean cos or, you know, people willing to pay a higher price for that faster service would essentially have a very different internet, you know, then then people that could not pay or would not pay that hyre price and just for a bit of contacts, we were really glad to see some of intends a long time technology partners and, you know, sponsors of the conference and thunders of some of our work, like google and microsoft and twitter very publicly saying they don’t support that. So i throw that out there, justus context, because i think a lot of people think, oh, well, those big companies can pay for it, and i’ll share it with everyone. But even those big companies recognize that just because some people or some companies could pay for a faster lane that’s not that’s, not keeping with an open web, and wouldn’t this filter down to us as users, whether where organizations or individuals that we would pay mohr and have i have a faster lane on the internet? Yeah, or or we couldn’t pay more maybe, you know, as as individuals or especially non-profit organization. So i posted on posted on the antenna block. Of course, but i also posted on lincoln, and i just was asking for people to share some of their feedback or what this could potentially mean to them. And i have just a couple really short, quote, if that’s okay, i wanted to highlight a couple other people’s perspective on this. Yeah, i i’d like to know what this means for non-profits is as content as a cz content producers and also his users of the internet accessing other content, right? Well and then there’s that third piece, right, which is us trying to provide services often times to people who, you know, are at risk for many different things, including for not being able to pay for faster internet, right, but there’s their kind of three perspectives? They’re so delusional. Karen graham who’s that long time and ten member from map for non-profits up in minnesota, she she shared this quote with more and more non-profits virtual izing their infrastructure and more data management happening in software is a service. The web is everything. Everything is in all caps slow lane means lower staff productivity’s i fear a disproportionate effect on the organizations that are doing the world’s. Most important work that really touches on what you shared, tony, you know, staff trying to do work on a slower lane of the internet go on, then lorry full past shared, she said. My two cents internet access is becoming like a utility sort of internet access khun give low income or otherwise disadvantage folks an avenue to greater opportunities, but not if we start making high speed internet access something available only to those who can pay so that really touches on that last piece. You know, those end users that non-profits air trying to serve, if if they don’t have, you know, a very good internet access and we as an organization don’t either the probability that we can get good content to those people that need it is just so much more unlikely. And you know that it just reinforces for me the divide that we that we’re facing and alison mentioned it, um, you know, this this income divide that we have and now you know, there now there’s the potential of dividing the the internet access along along income long income lines. It’s really bothersome know anything else you want to share from the inten block any other quotes? I can certainly no, no that’s, no, no. That’s what? I thought a couple would be a good start. Yeah, you raise and you bring in the interest of very interesting point to the people we’re trying to serve. So many of them are accessing our services through the web. I mean, and ten is a perfect example for god’s sake, you’re the non-profit technology network if you’re if you’re if you’re ten thousand or so members can’t mike, my voice cracked again, i’m very sentimental today. I’m very moved by every thing today that’s the third time, i would like a fourteen year old if you’re if you’re ten thousand members can’t access at a good speed all the content that you have available to them webinars, or whether they’re just reading bloggers something that’s going to hurt me, really, you know, as the web is moving to this very rich media centric photos and videos, and and even just, you know, kind of really time content updates if and ten isn’t able teo participate in that fast lane and neither are the non-profits were serving, you know, the idea that we could be delivering really quality, you know, video training, i don’t know that that would no work quite as well anymore, and at the same time we’re maybe an organisation, because we’re so focused on technology that could actually, you know, broker a relationship with technology providers and get ourselves somehow, you know, through through, ah trade, partnership or whatever, you know, into that fast line. But that doesn’t mean that we’re still able to connect with all those other organizations who aren’t there. So even if there’s, you know other ways around some of these pieces, i don’t know that there, you know, a sustainable work arounds are reliable as an alternative. Okay, we got to go out for a couple minutes, we’ll come back, then you and i’ll talk about what what to do about this, i think, was laid it out pretty well and how important it is to stay with us. You’re listening to the talking alternative network. Lorts have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot com let’s monte m o nt y at monty taylor dot com are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking alternative radio twenty four hours a day. Lively conversation. Top trends. Sound advice, that’s, tony martignetti non-profit radio. And i’m ken berger from charity navigator. That’s ken berger, ceo of charity navigator. He’s. Too modest when he does that, does that recordings for us? Yeah. We’re just talking at the break. Sam and i about how that this all could affect non-profit radio. I mean, yeah. What were you saying? Yeah, well, i’m a content producer. You know, sam is concerned because he’s he’s unconference content producers well, this happens to be the best show that he produces, but or are but there’s a few others like it, doesn’t others now there’s sometimes good, but no it’s it’s. Well, we’re just concerned about would we even would we fit in the class of people that can afford the faster lane? I don’t know, i don’t know what those numbers are gonna look like. And i hope it never comes to that where i have to look at a pricing chart and figure out whether i’m on the i’m on the fast lane side or the can’t afford the fast lane side, especially because, you know, i think the piece that’s important to remember here, and i and i have definitely seen comments in certain, you know, block post comment threads and things like that that this isn’t this isn’t entirely a conversation about the infrastructure, you know, of course people are going toe bring up, you know, that they live in a city with a certain access and then there’s, you know, all that talk of google fiber coming to cities and all those, you know, various infrastructure conversations, this is really not about infrastructure, this is about, you know, going back to that original definition where we’re saying they could have, you know, keeping keeping traffic at as, ah equally treated thing, they could be shifting the content that is getting paid for a cross across your channels, so not just not just oh, well, we live in a city that doesn’t have fiber or or wii d’oh it’s not just the infrastructure that we’re talking about here. We’re really talking about those internet service providers piece being able to decide who’s getting the fastest tickets on their network, and to me, this is also it’s tze political itt’s, a conversation about class, division, class, division, and we see it in so many other realms of our on our society. Aziz alison was talking about, you know, we don’t we don’t see each other. Across the class is the way we used to in places like churches and stores anymore, and, you know, it could it could be here in the internet. Okay, yeah, i mean, especially as you look at the pieces, you know, there’s a there’s there’s a tons of data out there provided by the platforms themselves about, you know, the age, demographics, the race and ethnic breakdowns of people on facebook or on twitter, you know, all those pieces that you and i have even talked about on the show on the show before. And so if you think about, you know, one of those platforms that maybe predominantly has on audience of a certain geographic area or ethnic background and they are not able to pay, but you know, they’re they’re still on the same, you know, i s p then people are just naturally never going to go to that sight again, never going to go to that, you know, social network again because there’s this other one that loads really quickly but it’s, just not for them, you know, it’s it’s, not where maybe their peers are, so i think that just trying to illustrate that nuance. It isn’t just everything on the web that you’re experiencing it. It could be that kind of site. Specific accessory specials place to you? Yes. Okay. What are we going to do about this? A cz individuals as organizations i know you have ways we can express our opinions. Yeah. I mean, i think part of it is is trying tow have some conversations with your staff or or with your friends because it is, you know, we’ve almost in many places in the u s started taking the internet is just a thing that oughta magically appears for us. You know, whenever we open our computer, turn on our smartphone on go, i think trying to have a conversation about how interval it is to your work to your life so that you can start to appreciate it. But also you can then articulate that back to the fcc. So at this point, they have opened it up for public comments, and they’re really simple ways to send. Send your comments in and the one piece i wantto wantto share. The caveat to this is sharing your story, saying this is how much an open web means to me. Or or this is how a web that is no longer open would impact my organization being able to meet our mission or my organization, you know, serving this community. That is not, you know, advocacy that’s going against all of your, you know, lobbying percentage is a nonprofit organization. You telling a story you informing the world really about how important and open web is to your daily work is not something that anyone is banned from doing by any kind of tax status or organizational, you know, level. So i i really do encourage people tio don’t think that your comments are not helpful in this and that your comments are not something that you know you can share because you are a non profit organization. Excellent on brovey reminder that you really can and should be doing this. Yes, you can. It’s. Just not going to tell you what to say. But if you just go to dear fcc dot org’s so d e a r fcc dot org ff has created a very simple little letter format so you could just drop in your ideas. And really again, the point here is not just that you as a person, you know, i don’t like this, or maybe you do, but as an organization is an open web critical to you, meaning your mission, i think that the most helpful and illuminating story that non-profit staff can share because, you know, i think so often conversations about net neutrality or other, you know, larger internet issues come down to those big companies and then all of us tiny little users, you know, at the other end, and we forget that they’re all these organizations relying on on the internet to do their job. I want teo reinforce something that you said about being concerned about this. Whether you’re posting your organizational story is political activity and whether it’s banned by your your five or one c three status, jean takagi and i are going to be on next week talking about political activity and what’s permissible, and this is certainly outside, you know that so every i’m agreeing with what you said, but if listeners want even more detail on what is permissible political activity, gene and i are going to be talking about it next week. Um, i think it’s a very common question, i’m glad. You guys, you and jean are goingto spend time talking about it. We get that all the time from organizations, just what can we say or just what can we do? But as you said, this is outside of that. This is you educating the fcc and anyone else that will listen about the tools you need to do your job. We have a question on twitter is, is there a petition maybe that you’re aware of amy or no, i’m not aware necessarily of any petitions that’s because the fcc is processed for public comments is kind of a specific process that it’s not really, like just sharing a petition. I’m sure that there are some, but i would recommend the deer fcc dot orig letter because they’re sending those as public records as comments against the ruling. Okay, got a d a r f, c, c dot org dot org’s yeah, i’ll tweet it right now. Okay, thank you. And anything else you’re recommending that we do are is is there anything on the intense? I mean, the last the last piece there is, you know, having those conversations with your dafs so that you can start to understand and recognize potential impact from this thie effects that it that it could have on the organization, really going online and sharing your story it dear sec, dot or ge, and then making sure whenever you’re talking to your community that you start educating them, too, and not like freaking anyone out, are you or, you know, trying tio tell them that anything has been decided but really encouraged them? Just as i’ve just encouraged you is you and your team to talk about internet access to think of it more than just something that kind of got set up when you moved into your apartment? Are you know where you got with your phone, but really think of it as this access point to education, to information so many public services, and they can also share share their story about what it would mean to them as a user of non-profit services as a citizen in the us, whatever that may be. All of those perspectives are really critical right now. Agree critical is exactly the word i was going to use to wrap up. Thank you. Excellent, excellent topic. Thank you very much, amy. Yeah, course you’ll find her on twitter at amy rs ward and her sight is amy sample, ward dot or ge she’s, also the ceo of and ten the non-profit technology network and ten dot org’s, thank you very much. Yep. Next week, labor attorney tom was self rum new york on employees versus contractors and the laws around volunteers and interns in your office. Very interesting, and we will keep it interesting, and jean takagi are legal contributor. As you heard me say, we’re going to talk about the bright lines project, which is a movement to have greater clarity on political activity rules affecting non-profits we’ll talk all about that next week. Bicoastal lawyers, jargon jail sentences are possible, i won’t say imminent, but very possible. If you missed any part of today’s show, please find it on tony martignetti dot com remember also we are sponsored by generosity, siri’s at generosity siri’s dot com. Our creative producer is claire meyerhoff. Sam liebowitz is our line producer shows social media is by julia campbell of jake campbell social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules are music this music right here is by scott stein. You with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. They didn’t think that shooting. Good ending thing. You’re listening to the talking alternate network. E-giving e-giving are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Dahna hi, i’m lost him a role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m we’re gonna have fun, shine the light on all aspects of music and its limitless healing possibilities. We’re gonna invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com, you’re listening to talking alternative network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking. Dahna hyre

Nonprofit Radio for April 18, 2014: NTEN & NTC: Why You Should Pay Attention & .ngo

Big Nonprofit Ideas for the Other 95%

Listen live or archive:

My Guests:

Amy Sample Ward

Picture of Amy Sample Ward
Amy Sample Ward

Amy Sample Ward is CEO of Nonprofit Technology Network and our contributor on social media. On the opening day of the Nonprofit Technology Conference, we talked about the value of NTEN and NTC for small- and mid-size nonprofits. Everybody uses technology!

 

afdasdfasdfasd

         adfasdfasdfa

Glen McKnight, Andrew Mack, Evan Leibovitch

Glen McKnight, Andrew Mack, Evan Leibovitch
Me with (L-R) Glen McKnight, Andrew Mack, Evan Leibovitch

Introducing the new top level domain–and its affiliated community–for nonprofits throughout the world. Plus, a primer on how domains are managed by ICANN. I learned a lot! My guests from the Nonprofit Technology Conference are Glen McKnight, secretariat of NARALO (it represents you!); Andrew Mack, principal of AMGlobal Consulting; and Evan Leibovitch, global vice chair of the At Large Advisory Committee of ICANN.

adfasdfasdfasdf
adfasdfasdfasdf
adfasdfasdfasdf
adfasdfasdfasdf
adfasdfasdfasdf

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: On Fridays at 1pm Eastern: Talking Alternative Radio

Sign-up for show alerts!

You can also subscribe on iTunes to get the podcast automatically.

View Full Transcript

Transcript for 188_tony_martignetti_nonprofit_radio_20140418.mp3

Processed on: 2018-11-11T23:13:00.620Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2014…04…188_tony_martignetti_nonprofit_radio_20140418.mp3.893624827.json
Path to text: transcripts/2014/04/188_tony_martignetti_nonprofit_radio_20140418.txt

Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i’m very glad you’re with me. I’d be forced to endure black hairy tongue if i came to learn that you had missed today’s show and ten on dh and tc why you should pay attention amy sample ward is ceo of non-profit technology network and our contributor on social media. Of course you know her. On the opening day of the non-profit technology conference, we talked about the value of n ten and anti seafirst small and midsize non-profits everybody uses technology and dot ngo, introducing the new top level domain and its affiliated community for non-profits throughout the world, plus a primer on how domains are managed by icann. I learned a ton, and you will too. My guests from the non-profit technology conference are glenn mcknight, secretariat of naralo, which represents you will learn what that is. Andrew mac principle of am global consulting and evan leibovich, global vice chair of the at large advisory committee of i can between the guests on tony’s take two inauguration of the non-profit radio knowledge base, both these interviews came from ntcdinosaur provoc technology conference. And here is my discussion with amy sample ward about the conference and ten welcome to tony martignetti non-profit radio coverage of non-profit technology conference and t c twenty fourteen the hashtag is fourteen and t c and my guest now is amy sample war. She is very well known to non-profit radio listeners, of course, a monthly social media contributor, but here and and and outside non-profit radio. She does have a role. And that is ceo of non-profit technology conference of and abandon the non-profit technology network partner. Exactly nowhere. Welcome back. Good to see you. Thank you, it’s. Nice to actually be in person. Yes, i know you were usually bicoastal, right? The power of radio is that we’re not actually in the same room. I know. Um, your ceo of this gig. How did your did your welcome? Plenary go. I hope everybody was standing ovations. And was it exciting? I was here setting up. Yeah, it was it was really great, but actually, i think i was surprised. I think everyone else was surprised by how many emotions we went through because there were stories and videos. From the jupiter video awards and ah, ignite presentations that put everyone in tears inspired them, but then also things where we were laughing hysterically, so it was it was a great emotional roller coaster, which i don’t know what that says about the attendees or the community, but that’s how we’ve started the conference, a lot of open hearts, exactly excellent, excellent, and i’d like to spend some time talking about something that we don’t when you’re on each month, which is let’s, talk about what the non-profit technology network is, and then we’ll talk some about ntcdinosaur well, for future future future conferences, but, um, tell me what’s the why should somebody pay? Why should someone in a non-profit pay attention to non-profit technology network? Well, so many reasons way have a decent number of minutes together as usual, i would say first of all, it it’s totally okay if you don’t want to be on in ten member, but there is definitely no way that in your organization you khun b ignoring the valuable and critical piece that technology is bringing to you being able to work efficiently, effectively, i know what you’re doing know who you’re reaching know how much money you’ve raised track what you’ve done proved that you’ve done it tell people then, how much you’ve done, you know, technology is just crucial for any organization, regardless of who they are, where they’re based, what they’re trying to do, who they want to talk, teo, and to not focus on that across your staff, you know, it isn’t just the director that should know about those things. Every staff person is making decisions that impact technology either for their team, for themselves or just is it taking you five minutes to do something that could take you one minute? You know that that means more time devoted tio doing more of your work instead of, you know, doing more work to do the work, okay? And and how does intend help people who are let’s focus on the people? We’re not in it and because, you know, our audience is nine thousand small and midsize shops, they may very well not have a night manager directly. So what does intend for those people? Well, we’re really focused on strategic use of technology, meaning we don’t focus on the specific tools were we’re never going to tell people on a webinar that they should all be using a certain tool or a certain app or a certain platform, because it may not be right for you. Those those tools, i mean, there’s a million choices for everything, right? There’s like over two thousand crowdfunding platforms? I mean, there’s, there’s just so much choice out there that it’s important, that we provide some some practice, give people a chance to practice, talk through and really understand how to make those strategic decisions. How do you evaluate what you need so that when you go look at those tools, when you walk through the science fair and talk to different providers, you’re able to say, this is what we’re looking for. Can you get us there instead of allow shiny? I want your shiny thing, so helping people understand how to evaluate their own needs, but then how to budget for the technology that you’re able to bring in figuring out what your budget is, and then how to push that against all of your programs. You know, it shouldn’t just be a bucket of office supplies and general technology, not a great budgeting plan on then. Also that you’re able to evaluate then what you invested in to know if it’s still meeting your needs if it’s helping you reach that impact if it’s helping you measure that impact, etcetera and we’re talking about technology runs the gamut. Randi probably could be cr emmett, maybe social exactly might be crowdfunding could be your web site. It could be anything. Um and how does how does intend go about this? How do we empower non-technical agis ts too do all the things that you you’re you just said with that with their technology and and evaluate yeah, we i mean, we’re always open to more ideas for how to do this. Because it’s a it’s. A lot of work, right? It’s. A pretty big mission. Pretty large goals and what what we do, at least right now is we have offline events. We have the conference. We have auntie si. But we also have smaller local events sum that happened every month as volunteer lead meetups in about thirty cities in north america, plus poland. And you know poland is charging ahead for europe. And then we have some that are led by antennas workshop. So all day workshops usually in a pretty deep dive into a specific topic training, etcetera and those air live workshops in in cities. Yeah, we’re in a density, i guess, yep, exactly on then we have year round online programs, all kinds, you know, same as you were saying, every kind of technology, every kind of technology is covered in our webinars we have way have webinars for fund-raising folks for communications folks for leadership level staff who don’t want to know howto install a module in their droop a website, they just want to know why they have decided to use that website and and for those folks, we also have webinars that are for people just getting started trying to figure out the tools that they need, and people have been doing it for twenty years, you know, and are really looking for the latest and greatest kind of tips on to be able to share with each other and the merge of those offline events and community programs and our online webinars our communities of practice, so those are usually topic focusedbuyer oops, so there’s one four directors, for example, there’s one for folks who manage content for their non-profit, etcetera, and they’re online discussions, but they can have monthly calls her webinars together on their totally free to participate in communities of practice. Yeah, yeah, yeah. Eso it’s it’s kind of the merger of being able to talk to other people that know what you’re talking about, learn something with each other, but then also have kind of asynchronous just online connection. Tell us a little about inten itself. How? Because the staff well there, i think they’re throughout the country. Right? Right. We have way have eleven staff and eight of them are in portland, oregon. Okay. And three of them work from home in the cities they live in in california, washington and illinois. Um, and how long have you been within ten? I this i just realized this yesterday. The, uh, ntc in d c in twenty eleven was my second week as the membership director when i started twenty eleven yet. It’s, my, my three year anniversary. Okay. Congratulations. And thank you. You started as membership. I started as a membership director. You remember of intend for a long time. Where, you know, for many years in new york city, you were going to the meet ups there? Yeah, i actually have been a member, and i started the tech club that’s in portland back in two thousand seven and then left and started a tech club in london and then moved to new york and was a co organizer in new york, and i’m back in portland, so i had to rejoin is a co organizer because the group is still going seven years later, which is very strange to show up and not have to tell people why it’s there, you know, when you’re just starting a community kind of volunteer led group, every meeting that started with okay, this is why we’re here. Please tell your friends, please bring people to this group so that we can survive. And now it’s. Just a thriving community. It’s it’s really surreal. Outstanding. But now what happened in london? You didn’t mention london as a city that has. Yeah, they still do. They still have their eye. I am not sure if they still do mention poland yet. Poland, right? But london, you know well, london was formed under tech soups, community program, net squared and so they may still work with tech. Soup there’s a a country partner, their charity technology trust so they may still work with them, but they aren’t at least ten and ten affiliated group. And, of course, if you want to find where the intent affiliate groups are the intern work. Thean ten website. Exactly, yeah, under the community tab. We have a tech club link and i love that the novel called and ten new york city and in portland, and i don’t think any of them have and ten in the name. Many of them are called tech for good summer called tech clubs. Some of them are just called like community technology, something we’re pretty open. Our point is that people are having these conversations and sharing these resource is, regardless of what they’re calling themselves. Okay? And how much of what we’ve talked about can someone participate in if they’re not on intend member, you can participate in anything we do without being a member, but as a member you can get big discount on registering for the conference. You always get a discount on webinars or training’s things like that. Okay, everything is accessible, very giving group we’d like to give you. Alright, that’s, wonderful art. So you don’t have to be a member. They didn’t even think that shooting getting dink, dink, dink, dink. You’re listening to the talking alternative network, waiting to get a drink. Cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. You’re listening to the talking alternative network. Duitz hyre but what is membership like if if i am a member, yes, but i don’t remember if there’s only one rate that that members pay. Sure. So there’s you conjoined as an individual or you, khun joins an organization when you join is an organization. It covers unlimited staff, because we don’t necessarily know how many staff you have so it’s so you don’t know whoever your staff are. They khun b, a member, three organizational membership and it’s based on your operating budget. So if you’re ah non-profit, whose annual operating budget is five hundred thousand dollars or less, which is the vast majority of the profits than your annual membership for unlimited staff is sixty dollars, you’re kidding. I am not sixty dollars, for an organization under under half a million dollars. Yes, that’s outstanding, or i think so, too, and that’s the vast majority of non-profit radio listeners like small and midsize. If you happen to be an organization that has an annual budget over half a million dollars how much? Then it goes up. It goes from five hundred, too. Two million. Two million to five million and then above five million. So even if it leave it at the top, it’s still only three. Thirty five. Oh, my goodness. And for unlimited members within your organization? Yeah. Are you getting a little help from somebody in the audience? No, i i just saw i just saw julie. Who is our conference manager. Look up when i as soon as i was starting to say specific numbers because i haven’t had a lot of sleep. So saying specific numbers on a microphone, you know, okay. And i’ll give a shout to julie to thank you very much, julie, for all the help that you gave non-profit radio and me leading up to today. Thank you very much. Really? Julie conroy is that excellent eyes also julia smith. Yes, she was. Julia smith is not currently here, but i’ll shut her out too. She was also very, very helpful. Yes. And we have a james and a jessica. We are no longer hiring j names wear at capacity for j names. All right, let’s. Move. Teo ntc why is the non-profit technology unconference a great benefit for oh, wait. No, no, i have to go back individual membership. So, yes, we didn’t cover that. What was there? The same? They’re the same benefits, but they only cover one person. Okay. Andi, how much did i pay for eighty five dollars? Starbucks stand. Oh, so individuals pay more than small organizations? Yes. Because primarily individuals in the membership in the community are independent consultants. So it’s it’s kind of the hybrid between it being the for-profit organisational range. But put it in his individual. Okay, um, so now let’s talk about the non-profit technology conference and she why is this terrific? For for non-technical agis ts and then well, and then we’ll talk about technologies do because you have a lot of there’s, a lot of technical there’s, good technical work. And they’re all kinds of nerds here. Yeah. All right. Well, all right. Let’s, talk. Let’s. Start with the technologist. We’ll double it. Technologist. Find here. Ah, you will find many people who feel just like you that you are probably the only person in your organization that knows what you’re talking about or knows what those things mean or knows how to set up a database, but you’ll also probably find a lot of people who legitimately want to get past the conversation of, you know, complaining about oh my gosh, you know, my program staff hate when i tell them this or no one ever does their updates, if you are a really, you know, director, technology person in the organization, you’re going to find people, regardless of their job title, who want to talk to you about the things you’re doing, the things they are doing, you know, and and really talk shop, get share ideas, figure out if there’s something you’re doing that they haven’t heard of, you know, tell you about their favorite tools. It’s a pretty good it’s, a pretty good kind of swapping community. So let’s, let’s break down silos where where is off on the side? Yeah, often not in leadership or decision making rolls, right? An organization writes and that’s collaborate. Right. And that’s. Why we got rich? We no longer have when you look at the program schedule for the conference, we no longer list tracks we don’t say, you know, these are all of the sessions for communications people and these air the sessions for leadership level staff because there may be leadership level staff who managed the communications as well, because there are a small organization or they may be communication staff that want to be in a leadership position, and they want to go to those sessions. So we tried to break down even our structure that promoted those silos to encourage people to go to the sessions based on the content of the sessions. So we still listed if it was a tactical or restaurants, you know, gave some parameters, so people knew what they were getting into. But hopefully it really encourages that cross pollination. You go in a room and the speaker could ask, you know, who works in these departments? And you’re going to have people representing every part of oven organization and what i do see these air, not tracks, but i see. Learn, learn, connect and change a cz topics that the workshops fit into, right? Yeah. Those are the three pillars of intends villages. I call them topics, but yeah, yeah, they they sound very important when you say pillar. There, the three buckets of our work there, the pieces of our strategic plan and their how really, everything we do, helps fit across the spectrum of the community. There are people that want to come just to make connections, and that is okay. You know, they’re people that come. They don’t want to talk to anybody that i want to be anybody’s friend. They just need to learn this stuff so they can go to work, you know? But there are also people that come here because they want to do all of it. You know, they want to meet a couple people, they want to be inspired, but they also wanted go to that one session and write everything down that the person says, because they know they need to hear it. Let’s, let’s, talk about ntcdinosaur the for the non technologist. Sure. What? What? What? What are we gonna find? Sure. I mean, some of the some of the most rapidly growing segments of the membership are into traditionally non-technical teams, the program staff on the leadership staff because as i was saying at the beginning, you know, everyone has recognized that you have you have to be smart about the technology you’re using cause it’s underpinning everything you dio it is your success or your failure. So staff in program rolls are now being told, you know what? Can you demonstrate that? Can you prove that we don’t want to know if you serve that many meals? We want to know how those meals change those people’s lives and we’re used to being able to tick up pretty easy to get, you know, transactional box and now it’s program staffer being challenged by funders even by their own staff and their boards to really be able to tell the whole story of their impact and not just the transaction data. They’re coming to the entire community to figure out. Not just how do we think about measurement? You know, they know how to think about measurement, but they need to know howto i actually store this data. How do i collect the data? How do i know if the data is valuable and it’s the right data? And then how do i tell stories about this? You know, i’ve collected all this data, all these numbers. What do they even mean? Can we create context can recreate really compelling evidence? Okay, program staff, what about fundraisers there? I mean, ever it’s a non-profit conference, everybody is a fundraiser. Everybody would gladly talk to you about how you should invest in their organization. So there are true fund-raising sessions, you know, plenty of sessions that air explicitly about friendraising but so many sessions now kind of blur the lines between program communication and fund-raising because they’re about storytelling. Well, it could be a story you want to tell that’s an advocacy campaign or it could be a story you wanna tell, two raise money for your mission, whatever it is, there are so many of the sessions that i think touch on all of those best practices, all the principles you need to follow and many sessions, even if they’re considered a fund-raising session or communication session use examples from all those different kinds of campaigns. How about ceos? Executive director’s? Why? Why did they belong here? Oh my gosh, i mean, i really think that if you are leading an organization and you, you don’t need to know how to get into the back end of your website and change things, but if you don’t know why you have that website, how it is meeting your goals, how you’re going to decide if you need to do a redesign or you need to go get a new website or or anything, then you’re not going to be able to make those decisions in a leadership position. You’re going to be relying on your staff, which is great, they should help you help inform that decision, but if you’re not able to directly engage the way that you are for many, you know organizational leaders and maybe a fundraising campaign decision or a pr topic, i just don’t think that you’ll be able to successfully implement any project that then relies on that website or then relies on that database, as you said earlier, i mean technology’s just so critical toe operating any organization right, leadership needs to know exactly what it can do, how it can be a value and the leaderships sessions that air at the conference, you know aren’t trying to tell executive directors how to build a website, you know, they’re not trying to convert you to become a technologist, the sessions here for leadership level staffer really toe have those conversations about how do you staff for technology? If every single staff person is responsible for managing and budgeting for the tools they need to get their work done, are you providing them with training? How are you evaluating, you know, their use in there, you know, quarterly or annual reviews, all of those pieces that fall under, you know, a traditional non-profit leader’s role with staffing and accounting and all of that still has to either rely on technology or consider technology to be successful. Do you know, are there many board members who come many board members because many people who are on non-profit boards also work at a non-profit, you know, so they’re coming with with two roles, both how do we, you know, think about this as a board where we’re really looking at that evaluation piece, we’re really looking at that larger story of our mission, but then also how i think about this for my day job, where i work and maybe in a more specific role, okay, leave me with something inspirational as ceo because we’re about we’re about to wrap up about ten or, um, something inspirational it’s like, if you tell someone to say something funny, nothing left to say, well, something that i was inspired by, at least for this morning’s plenary was that, you know, i said at the very beginning, there were a couple that made everybody cry. There are a couple that made everybody laugh, and there were a couple that were just the true here is what you need to know to go be successful in your work, and i think it was that, at least to me, what what i reflection on that is that it was the perfect balance of how i feel like almost every session goes every day of the conference goes, and really the whole year with this community of people, it isn’t what did you say? Open hearts, you know, it’s it’s, one of the on ly communities have ever been in in my life where a zsu nas you show up, you know, and you have that kind of hesitation do i introduce myself? What do i do? Everyone just has high where have you been? You are supposed to be here no matter who you are, no matter what organization you represent and and i think the fact that we could start a conference in an unprompted way with tears and laughter and people sharing incredibly personal stories from a stage in front of two thousand people, i think there’s just evidence that it’s a community made for that sharing, you know, it’s, check your insecurities at the door because this isn’t a place for that kayman sample words the ceo of non-profit technology network and ten there in ten dot or ge her idea on twitter is at amy rs ward herb log is amy sample ward dot or ge? And i want to thank you very much and she’s also, as i said, ah, regular monthly contributor to non-profit radio, which i’m very glad about, thanks so much. Thank you for having me and thank you for being at the anti see. It’s a real pleasure. Thank you. Thanks for setting us up. Here durney martignetti non-profit radio coverage of the non-profit technology conference and t c fourteen ntcdinosaur hashtag thanks very much for being with us. I love having amy is a guest and it was a pleasure to be with her face to face at ntc we have a new sponsor. It is generation siri’s. You may recall that just a couple of weeks ago i am seed their event in brooklyn. It was a five k run walk and it raised money for ten charities. That’s what generation siri’s does? They put together runs and walks for the benefit of a bunch of charities and they do all the back end work of getting the permits and the licenses and they rent the equipment, all the audio and all the tents and all the stuff that you need it to finish line and they take care of all of that for the benefit of the charities that want to participate. They had that one in brooklyn there’s one coming up in miami, new jersey, toronto. They’ll be back in new york city in november and i hope to emcee that one in aa in new york city and maybe a couple of others, you will find a generation siri’s at gen events dot com jen events. Dot com. Very nice people. David lin is the ceo there. I am taking interviews fromthe show and grouping them into topics to create the non-profit radio knowledge base i’m inaugurating the knowledge base with branding branding is so muchmore than most people think of it as so much more than your visual identity logo, website tagline and on the my block this week, there are links two interviews about branding so you can see just how deep it is. If you missed those interviews through the years, i’ve got close to two hundred hours of non-profit radio july is going to be the two hundredth show doing this for four years, and the knowledge base will organize all those interviews by topic so that you can pull the best of non-profit radio, video and audio on the subjects that you want and listen, watch on any device. The introductory video is on my blogged at tony martignetti dot com, and that is tony’s take two for friday, eighteenth of april, the sixteenth show of the year. And here is my interview now with three gentlemen who are delivering and representing the new top level domain dot ngo. Welcome to tony martignetti non-profit radio coverage of ntc non-profit technology conference two thousand fourteen with that hashtag it’s fourteen and tc, we’re at the marriott wardman park hotel in washington, d c and joining me now are glenn mcknight, andrew mac and evan leibovich and we’re going to talk about i can naralo so there’s acronyms we’re goingto flesh all that out and the new dot ngo top level domain all about domains and how these air all managed today. Glenn mcknight is secretariat of naralo, which is the north america regional at large organisation. Andrew mac is principal of am global consulting and is helping with the launch of the dot ngo top level domain. And evan leibovich is global vice chair of the at large advisory committee of i can. Gentlemen welcome. Thank you. Thank you. Thanks. Okay, evan, i can i see a n n the tell us what it is and why it’s important came. I can is the internet corporation for assigned names and numbers. It manages i p addresses, which is the machine numbers addresses of how machines find each other on the internet and the names of whatever dot com dot or ge dot us dot uk of the names you used to actually translate. To those numbers on how you get from your computer to wherever you’re looking for things every device connected to the internet, every single device in the world has to have a unique i pee or internet protocol address, right? If i overstated it, isn’t that? Is that right? Well, the problem is, is there’s a shortage of these numbers and everything, but i just didn’t need a number. Yeah, just agree with me that each single device that’s, right so one person could have three or four easily i p address is right. You have your phone, you might have your ipad, you might have your desktop right and maybe have a fourth device that i can’t think about, maybe have two phones, so each individual device has to have its own unique i p address, right? You’re absolutely right. I can. The internet corporation for assigned names and numbers manages that that process is that right? The numbering scheme, as well as the naming scheme numbers and not right. Because in your address bar, i’m tryingto make this this’s relevant to every single person. Absolutely who’s connected to the internet. So i’m not gonna make sure the relevance is clear when you go to your address bar you either type in a name most likely or a number. And that all is an idea. Dress at all relates to an i p address and that’s how you get to a site or a device if you knew the number itself like one o six thought this thought this thought this you could type that directly into your browser, but most people don’t know that. Okay? Yes, but there is a number behind every name. So i have tony martignetti dot com there’s an i p address the number that that’s an address in itself. There’s a number behind that. That common name. Exactly. Okay. Excellent. And if you think about it, if i can yeah, i can look at the andrew. It looks at the international policies around that. So it’s not just a question of the technical side, but also where is the internet going? What will the future of the internet look like? And it’s in a really interesting kind of public private partnership? Because it brings in people from many different sectors from the private world, from the government world from the non-profit world and they all come together to help design the policies that guide the internet as it goes forward. I can. I can is people. There are the internet corporation there. There are fuller. This is a robot. You know, it’s important to understand that distinction you wanted well, but the other thing to understand is that yes, there’s policies. But this is not about censorship. This is not about that neutrality. About that little sliver of regulations about names and numbers. Help me. Are there people are thie internet corporation comprised of people? Yes. Or there is. There is an office in in california and there’s offices in brussels. There’s offices in singapore where they have warm bodies that manage this. But there’s a massive community of volunteers that are. We’ll talk about it. It’s. Very bottom up. That’s what i think most people do not understand. I think most people think it’s dominated down top down. But it’s not and that’s where? The that’s where the regional at large organizations come in because there throughout the world. Right? Ok, now we’re going. We’re not tuna, rallo yet. Who appointed? I can to this role. How did they get that responsibility? Technically, it’s a contract with the department of commerce. So where did they come from? And let me explain, created icann the internet, as you, as you may know, was born out of a u s series of u s government contracts, right? He got big bird was originally a military was it was from the start, but, yeah, profanity. So it was it was set up and the advanced rate i liketo like i don’t like to leave listeners with acronym, the defense advanced research project administration illustration. That’s, right, darpa and so darpa. And the idea was that we wanted to have systems that would that would be able to share data when bad things happen. Right then it migrated to you guys and probably know a little bit more about the academic side than i do, but been migrated to being a way of for academics to share data. And then as time went on, people realized that this was a really big thing, and it could have a lot more. It could have a lot more potential uses that wade initially thought it was a very exciting time, very exciting time and so that clinton was during the clinton administration, and they decided this is too big to just be held in the united states and that there’s a real value and having it be a global thing. And so there was a movement to try to create this. What is effectively a public private partnership that involves people from around the world, and then then then i can was born, and it has been moving in different directions to become more and more internationalist as time has gone on since the early nineties. Ok, ok. And, of course, where where i’m deliberately not mentioning the old al gore cliche. I’m so tired. Okay, all right now, let’s. Okay, so that is very interesting. Very, very i can. So now it is bottom up. So we have these offgrid these regional at large, um, at large organizations throughout the world. Of which naralo the north america regional right regional advisory organs committee is one or the organization naralo well, i can has chopped the world into five region, so no naralo is one of them. There’s, also one for latin american and caribbean, one for europe went for asia and one for asia pacific and one. For africa. Okay, all these at large organizations throughout the world and they are helping to represent the people that are the people that are people, the individual internet users day in and day out, right? You’re not buying it. Domain. You’re not selling domain. You use them in your browser that’s, right? What does that mean? Well, so they thought the thought is that how does that relate to what i wait, wait. Give it a chance. Okay? How does that relate to what i just said? Okay, if ford wants to have a website that you look at their cars, so ford goes out, they buy four dot com. And in germany, though, by four dot d e and so on and so forth. Okay, yeah. Then, it’s, they market to you here’s how to find us. All right, four dot com you type that into your browser, you’re not the one buying the domain. They’re paying money to somebody toe have four dot com. They’re buying an annual subscription to somebody toe have that? Yes, they’re paying to somebody else that have four dot d and so on and so forth each of these top level domains dot com dot or ge every country has won so in canada’s dot see a uk, right? A you and so on. So there’s right now, there’s about twenty two dozen odd generic ones that aren’t associated with the country. Every country has designated their own and there’s about to be a very, very large expansion. Okay, we’re gonna get to that. We’re going to get there. Don’t worry. We have twenty five minutes together. Don’t worry. We’re not going to lose that. I know. It’s important. I happen to know, for instance, that morocco, the country, morocco is dahna emma. Because i have bought through bentley the custom earl. Tony. My name tony martignetti. Tony dot. M a. So i know morocco is emma and you know, and in bit lee itself. Where is billy going through? I don’t know why. Libya? Libya. Oh, dot fulwider libya. Yes. Okay. Excellent. Who thought right? You do that. All right. You got the right people. Hear you, do you? Do you guys do well, that’s a rhetorical question for the three of you know what? I was anywhere else than any other audience. That would be. That would not be rhetorical. If you see something dot tv that money is going to the island of to look tuvalu to value in the south pacific. Follow-up xero tuvalu otavalo alright to tuvalu. Okay, um, so well, all right. So i pay my money for the dot tony dot emma. Andi, i paid it to whatever hover or domain director, you know where you bought it from a registrar. Okay. That’s a recess, the registrar. And then they in turn, have bought it from a registry. The guys who run the dahna registry makes sense within that within the country of morocco. So more cases in the case of morocco it’s run it’s, run by the whoever’s, the moroccan internet authority. Okay, in some case, it’s much advantaged by a third party because they may have the technical skill. I don’t doubt that the two blue government, in fact, i know that the two blue government uses uses that uses a third party that help them run. That which is fine, you know it’s good for them. And how is all this? And how do do those relate to? I can’t okay, so i know there isn’t a direct relation. I mean, i know they’re not direct, but well, i can through contracts essentially has relationships with the people that do dot com dot or dot net and the new ones that air coming around the ones that are the country codes. There’s a little bit of a hands off relationship because that’s a national sovereignty thing. So i can doesn’t get involved in the national codes, but they coordinate them. So they do show up at the i can meetings. There is a relationship going, and they work on things like best practices. Okay, without i can we we would probably have duplicates all over the world. We wouldn’t be able to reach anybody. We’d have duplicates and triplets and quadrillion million connections. Think this is one of the things that tony that i think it’s really been important about. The way that the internet has developed is is that the real strength of the web is that it is a unitary web that there’s one place, that all of us can go where we can all meet online. So there’s not a moroccan web and a saudi web. Yeah, and and and and and a senegalese web. And because of that, we can do so much more together. And so one of the great things that i can has contributed, i think is, is that it’s managed to keep the international community together, given them a voice so that all of these different groups, like the user groups, like the commercial groups like the government groups, can advise the board in such a way that we can keep the web together so that we can really leverage it to the maximum impact. So you’re you know, now you now you you have, ah user base that maybe mostly in north america say, but there’s no reason why this couldn’t expand out into different languages and all over the world non-profit radio. Yeah, and that’s, partly because of the web being unitary. Unitary that’s one of the goals i think of i can is to keep it that way to try and get the most out of our way out of our ability to in-kind. But that also means satisfying the needs of people around the world. So you are now starting to see domain names that are in cyrillic that are in chinese script. There are in arabic or hebrew or hindi and so they’re not in latin characters. Now you may not be able to read them. You may not be able to use them, but the people in china or saudi arabia that are using them, i don’t care if you do or not, because they’re targeting their own language audience. Okay? And of course, i could always get to the number that’s behind those, right? So if i don’t know, i don’t know how i would do that. But i could. Well, your key bird could do arabic. Then you could type in arabic driving up there when you get it right. But short of that, there is a number behind everything. All those irrespective of the language that the address is in, right? Okay. In fact, you may have the arabic in the english pointing to the same number that conserve you in both languages. I don’t have the arabic and the english pointing to the same number. Oh, sure. Okay. Yeah. Still a unique number. That’s. Right, number’s gotta be unique. Okay. All right. Now, let’s. Let’s. Bring glenn into the conversation because he’s, the one who brought this topic to me yesterday. And there is something very exciting happening for non-profits there’s a new top level domain like a dot com dot or ge glenn, why don’t you get real close tonight? Yes on dh tell us, what’s going on? Yeah, so actually the expert on this that is actually part of the p i r implementation of dot ngos is avenged and you’ve crossed it well, but i felt back you haven’t contributed yet and you brought this very interesting topic to me because actually the nancy spoke at the podium yesterday and and we’re at the inten conference and actually addressed the twenty, two hundred delegates saying, hey, we have this new ngo as not-for-profits you should be involved and i thought it was important. That’s why we did a birds of a feather yesterday that’s why were going around with our brochures on naralo informing the not-for-profits sector hey, the internet, internet governance, all the issues that are pertinent important to you actually there’s organisations particularly naralo that can assist you in this. Israel says we’re here particularly to promote not-for-profits to join as a lexus with i can okay, andrew will turn to you because you are helping with the launch. Of a new ngo, top level domain, and in fact, i was just because you mentioned it the other day. I was three weeks ago in morocco doing really doing, doing radio in morocco, actually, as part of it, right and all that brought you here. So that means you’re tony dot mm, exactly, right? So i mean, i just thinkit’s the world coming together and so perfect, right? So the idea behind a cz you know that and that’s, we’ve discussed that the internet has these amazing possibilities right for an especially corporate for non-profits if you think about it all around the world, non-profits many non-profits find themselves confronted by the same challenges they find themselves in need of partners. They find themselves in need of visibility. They find themselves in need of additional resource is and things like that. And thie as the internet. Azaz evan was describing there’s a tremendous interest in in in expansion of the internet so that so that more people can get on board can more people could take it, take use of it. There were historically twenty, some or first there were thirteen and they were twenty some different, but they called generics and those generics working like calm and like net on, like organ and the people public interest registry that brought as and have been managing dot or ge looked at this expansion of the internet that was proposed a few years ago and said, hey, there’s, a real opportunity or, like, calm like that is an open space, okay, you do not need to be a non-profit to have a dot orgel, though most many, many orders are very interesting, right? Most are, but you don’t have to be don’t have dahna same way that you don’t have to be a company to be a dot com, you don’t have to be a network to be a dot net, but that was the original taxonomy of it, right? So they said, hey, this may make real good sense if we’re expanding the internet out this make make real good sense for us to get to have a specific, targeted, safe space for ngos to congregate on the web, right? We’ll give them additional tools that will allow them to meet up that will allow them to do things and for people to find them right and have a high level of this’s the’s are in fact real ngos, and that stems out of for a whole host of reasons i mean one is the desire for ngos toe work together much more closely, which there, which is a huge issue around the world. Second one is there’s much, much more cross pollination and much, much more cross work between ngos from the global north and the global south. Donors are asking for it. The ngos themselves are asking for it. And yet, if you’re if you’re an ngo doing really great work on hiv aids in mali, it may be very difficult to get visible outside of bamako, right? And if you’re doing it from, you know, a secondary or tertiary city, its most impossible to do it. How will this new top level domain so the so the idea behind it is the way we create a a safe space, you get a dot ngo, a dot org and access to a portal and actually the ability to put up a little basic portal. Paige, if you’re if you like so that you could be found, you could be searched and found easily so that you can be you confined partners. You can share data with them and you can import your own donate button. You know you’re on your own. You’re on your own don’t donate app when every whatever you would use i would like to use so that you could receive funds directly when i was in morocco is a perfect example, right i was in was in three cities in four and a half days was in robot casablanca in marrakech. We had a long conversation with the people in marrakesh and he said, how many tourists come to america shevawn year and it’s hundreds of thousands. Right. So you think to yourself wow, we met with remember the incredible woman she’s, a pharmacist who set up a she set up an ngo to help deal with street children who were abandoned, children who were abandoned, the street, the babies or abandon in the street. And she said, you know, i said, well, how many? How many of these tourists that come know that you exist? You can afford to fly all the way to america’s ah, fifty, dollar contribution is a nothing, right it’s a dinner and yet no one could find her and she couldn’t find them. This is the kind of thing that will allow her to connect in with other ngos doing similar kind ofwork and conceivably with tourists with hotels with other people who are of, you know, who would love to give her money and love to support her work, and would never know that she existed. Okay, but tony there’s one there’s one important thing about this is that what andrew’s talking about? What dahna ngo is doing is more than we’re just going to sell you what don’t mean? Yeah now immortal it’s a community where is the other ones that are doing like dot dogs? Or died? N y c or a lot of these other let’s? Not let’s not know what what i’m saying from its not put dahna twice in the same category dot dogs, it shouldn’t even be in the same sentence. You’re from new york? Yes, and i’m wishing out there right now or dot bicycle or whatever the point is with most of these you by name, you get a name it’s like dot com that’s it and you’re on your own, right? This is not what this is. Deeper than that exactly. The goal. The goal is to create a real community and are carried a real international community with a lot of input. I mean, this is not a it’s p i r is helping to do the back end announcing the i r is right. The public interest registered the people who are doing the people who are running dot, dot launching dot ngo is the public interest register people who do dahna arkwright. Okay, they their goal, you know, there’s a there’s, a great sensitivity and it’s a valid sensitivity in the ngo communities and says who died and left you in charge? Right? And they’re very humble. And one of the things that we like about this approach is they’re very humble about it. They recognised that this has got to be a community organiser, you know, it’s got it’s got it’s got to be computer he organized pr can help the dot ngo people can help with the back end. But in the end there’s going to be it’s about and for the ngo community itself, okay with ngo governance and is part of it, yeah! You’re listening to the talking alternative network. Oppcoll have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems block a little? Help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking alternative radio twenty four hours a day. If you have big dreams in a small budget tune into tony martignetti non-profit radio, i d’oh. I’m adam braun, founder of pencils of promise. Oppcoll all right, all right. So, what way? Need some takeaways? We still have a good amount of time. We play time’s. Not that we’re not wrapping up yet. But what are some takeaways now for non-profits that have ninety nine percent there? There dot org’s people were talking to we’re listening. What? What should they? How did they take advantage of doubt, ngo, what do they what do they do? The first go to my office on monday. What do i do? Tow. Explore this more and see if i can. It makes sense for me. The first thing is to put an expression of interest and why. And what you do is you guys are laden with your acronyms. Oh, my god! Any? Oh, i an expression of introduction of interest on. And what that does is that puts you down. Puts you down is having expressed interest. There are a number of people who, for obvious reasons, have i have names that might overlap, especially if you go by your acronyms. So, it’s, good to get your name down as early as possible. It gets you on the list. It gets you gets you information. About what? When? Things are going to roll out because it’s still, you know, with anything technical, where do you go? Where do you do where you do the eoe eye? Who do i send the notice? You goto the one that i remember is g o t l d dot org’s. But there are others, and i’ll get you that in from okay, raymond. All right. So ngo t l d dahna latto or but if you could also go to the p i r dot ord website as well, p i r dot org’s also. Right. So, you know, i’m good listeners to be ableto take some actionable steps. Well, it hasn’t your well it hasn’t launched. It is a matter of getting getting on a waiting list. Effective bourelly at theo, i stage its course hasn’t launched, right? Yo, i but so what? You know so but the ideas it’s first come first served if you want to name that some other non-profit also wants to use the same name. So that kind of religion is that we don’t makes a lot of sense to get your eoe eoe eye your expression of interest in, you know, even if you may not have end up doing it. That’s what right? But claimed absolute claims in their advantage in claiming a space, of course, and then you get the choice later to actually use it or or let it let it let someone else that’s, right? It’s, not it’s, not a guarantee that you’ll get it, but and remember that space is only open to real ngos, right? So? So if a company cames in, if abc company wanted to come in, they wouldn’t qualify, so they won’t. They you know, they wouldn’t get a dot nt right, or an individual or on anything, even if i was doing that, even if you were an artist and even if you’re doing work for the public good, but still, you’re still not gonna qualify for dahna ngos, correct, okay, zsystems sorry, what andrew’s getting out it’s, a vetting system. This is a real improvement over the previous system, okay, we’re improving. Dahna what’s, the what’s, the what’s. The next step then after the expression of interest what’s gonna happen. So where we are, we in the hole i can process just generally is is that is that as as these new names have been approved right, then they have to get they have to go through their technical checkups and this kind of stuff. And then eventually they get what they put into the root. Right. Then they become available. And so what? What will happen is over the course of the rest of the year, all of this stuff will be rolled out. There are new ones being rolled out every every few weeks. If i remember correctly that’s, right? And the one the ones for for dot ngo are going to be available late in the year. It looks like and when they’re available, everybody who’s on the list will get advance warning of everything that’s happening. Your people to follow it on on our on the web sites and things like that and then when and then and then when it when it when it, when it happens when it comes live for sale and seven says it’s ah it’s a first come, first serve kind of thing there are, as you can imagine, a number of ngos that have the same name in different places around the world, of course. So if that’s one of the reasons why we’re encouraging people, especially people who are, you know, bigger networks that want to get in early, get torrio in now, as time goes on, they will be doing a whole host of launch events around this to try to sensitize people around the world and an important thing about this is it’s not just to do it for your own side, but share it with your network. This is a one of the great things about the dot ngo the community is that it will have a real network effect. The mohr ngos around the world that get into this community, the more people will be able to know, the more it’ll be easy for foundations and donors and individuals to say, i’m going to go there, i’m going to look for good, good people. I’m going to contribute. You may have heard of the of the work that people like eva are doing when you have a small micro lenders, you know, an individual can go on, give twenty five dollars to a to attu an entrepreneur in uganda imagine that on a huge scale for ngos around the world. And you got the idea that what what have done ngok very important to recognize that this is much deeper than just a top level domain, absolutely community it really worldwide commune and hopefully a real game changing technology for the ngo sector. There’s going to be hundreds of these? I mean, a lot of them are just going to go to you and say, well, if you couldn’t get what you wanted and dot com come to us, this is something much bigger than that. Okay, what else we got a couple minutes that was it sounds like a great wrap up, but i still want to spend a couple more minutes can tell you about what we’ve been doing around the world because i think it’s pretty interesting stuff. Uh, okay, keep it keep it relevant to our to our audio. Absolutely, absolutely it’s it’s just to give you a sense of what this is like, we’ve been actually talking with with ngo audiences around. The world i think we’ve done them in, i don’t know, maybe twenty different countries, at least, you know, morocco, senegal, cameroon, all over south america, india, singapore, dahna comes in different places. What’s so exciting about it is is that the feed back to the community has been that this is this is this is a really this is really good gig that they’re sure that they’re having a hard time, you know, they’re having a hard time getting the visibility and coming together because there’s not a common space. And so one of the things that we’ve we’ve made a big effort to do is to try to design all of the criteria for joining what it means to be an ngo real big challenge. What does it mean to be an ad to find across the world? So to be fair to everyone, you got it? And so what we’ve made a big effort to do is to get impact input from the different communities around the world to say, well, you know, you know, you you know, the west african community better than us give us advice on what would constitute an ngo and so that’s been great learning experience and and we’re continuing to we built this really great network of advisers and people who can give us input on, you know, does this work and and i’m guessing that this will be an ongoing process where, you know, as time goes on, well, will continue to refine and make this more and more and more appropriate to the local conditions as well as just a broad, broad international conditions i’m feeling i’m feeling very glad that non-profit radio is part of helping spread the word we’ll get, we’ll get nine thousand organizations. Well, tony it’s going to be very, very important, teo know about this kind of thing because you’re going to have this rollout of all these top level domains within the work i’m doing within at large, and i can’t there’s a really trust issue here that some of the domains, they’re just going to be a free for all, and anyone could be in there and there’s, no vetting their religion and so it’s important to know that there’s going to be some of them that are in this that are sort of a cut above from the rest. Okay, glenn yeah, i’d like to. And two that is that i suggest connecting with i can the main staff, the vp, chris mondini would be a perfect person to be a host guest issue. Okay, we’ll talk about it. We’ll talk about that after. Can people get information at n g o t l d dot org’s their information they can and there’s a booth. The dot ngo. People have a booth right as you walk into this room. Well, but what are nine thousand aren’t here? So you get you a lot and there and i think there’s another one global tl d no global ngo dot dot or guy think also is it global ngo dot or believe that that’s, right? But but goth definitely okay, of course, that stands for non governmental organization. Top level domain you gotta learn about all right, glenn mcknight. I’m sorry. Yeah. Koegler mcknight, secretariat, secretariat of naralo you spoke the least, but i want to thank you very much for bringing this up, but i’m glad i’m glad i met you yesterday. And then you brought in andrew mac. Principle of am g global. Ok, am amglobal amglobal consulting is makes sense. On day, of course, he’s also hoping with the launch of the dahna ngo new top level domain on glen, also brought in evan leibovich, global vice chair of the at large advisory of what am i messing up, vice chair global vice chair of the large advisory committee of of i can, which we all now understand is the internet corporation of assigned names and numbers i want thank you very much for revealing this this part of the back end of our magnificent internet and then also explaining the new top level domains. Gentlemen, thank you so, so much. Thank you so much. Pleasure, really joy. I learned a lot. I’ve never i’ve never heard this done in thirty minutes before. Okay, well, either we didn’t recover it superficially or we did a good job and kept a concise tony martignetti non-profit radio coverage of and t c the non-profit technology conference two thousand fourteen. Thanks so much for being with us, i think those gentlemen very much glenn and andrew and evan and everybody at ntcdinosaur who made me feel so welcome while i was there for two days getting terrific interviews and there’ll be many more. Of those interviews to come in the weeks and months ahead next week, adam weinger on your matching gift program, and cindy gibson, our new contributor on grants, fund-raising she’ll be with me once a month. Our creative producer is claire meyerhoff. Sam lever, which is our line producer, shows social media is by julia campbell of jake campbell. Social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules. This music you hear it’s by scott stein. Be with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. Co-branding think dick tooting. Good ending. You’re listening to the talking alternate network, waiting to get you thinking. E-giving cubine. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m. We’re gonna have fun. Shine the light on all aspects of music and its limitless healing possibilities. We’re going invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com duitz. No. Come, join us for planet hearts. Eighth annual world peace birthday celebrations on thursday, april twenty four, from five p, m sharp to ten thirty p, m. There will be panels on world peace and mother earth, with live performances, food and exhibitors. That’s, thursday, april twenty four from five, pam sharp to ten thirty p, m that’s a good chelsea center to thirty west twenty ninth street, door’s. Open four pm. For tickets and information, go to planet heart dot, or or call to. One two two two two five four, three, two, that’s. A two, one, two, two, two, two, five, four three, two you there. Talking.

Nonprofit Radio for March 14, 2014: Successful Software Selection Strategy & Storify and Quora

Big Nonprofit Ideas for the Other 95%

I Love Our Sponsors!

Sponsored by RallyBound peer-to-peer fundraising for runs, walks and rides. Also sponsored by TBRC Cost Recovery, saving you money on credit card processing fees.

Listen live or archive:

My Guests:

Don Fornes: Successful Software Selection Strategy

Picture of Don Fornes
Don Fornes

Don Fornes, CEO of Software Advice, leads us through the software selection process for nonprofits. 

 

 

 

 

Amy Sample Ward: Storify and Quora

Picture of Amy Sample Ward
Amy Sample Ward

Our social media contributor, Amy Sample Ward, is CEO of Nonprofit Technology Network (NTEN). We’ll talk about the value of Storify and Quora, two lesser-known social networks, for your nonprofit. 

This is an archive show from June 14, 2013, while I’m at the Nonprofit Technology Conference (NTC) getting great interviews.

                                                                           adfasdfasdfasdf        

afdasdfasdfasdfa               


Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: On Fridays at 1pm Eastern: Talking Alternative Radio

Sign-up for show alerts!

You can also subscribe on iTunes to get the podcast automatically.

Sponsored by:
rallybound-banner logo

TBRC logo

View Full Transcript

Transcript for 183_tony_martignetti_nonprofit_radio_20140314.mp3

Processed on: 2018-11-11T23:09:15.663Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2014…03…183_tony_martignetti_nonprofit_radio_20140314.mp3.898486076.json
Path to text: transcripts/2014/03/183_tony_martignetti_nonprofit_radio_20140314.txt

Hello and welcome to tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent. I am not your aptly named host. I’m sam liebowitz, the show’s producer. Tony is at the non-profit technology conference in washington, d c interviewing lots of smart, amazing guests. This week show is from the non-profit radio archive. It originally aired on june fourteenth of twenty thirteen old music, but terrific guests, and here you go. Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i hope you were with me last week. I’d stuff. I’d suffer stick a myth eah, if i heard that you had missed maria’s faa cues maria simple, the prospect finder and our monthly prospect research contributor there’s a lot of speaking and training, we talked about what she’s frequently asked, and artists sally west and keith, right? We’re with me from australia tell us about the love is campaign this week successful software selection strategy don fornes, ceo of software advice, leads us through the software selection process for non-profits how do you know when yours isn’t working quite right? Also, storify and cora, our social media contributor amy sample ward i got a promotion at the non-profit technology network and ten after that, we’ll talk about the value of storify and cora to lesser known social networks for your non-profit between the guests on tony’s take to my block this week is a charity did what charities do? Beth israel medical centers fund-raising became public in the new york times. Is there anything they should? Be ashamed of my great pleasure now to welcome don forged to the show, he started software advice in two thousand five. After ten year career in the software industry, he held positions at an investment firm and as a corporate development executive at a pioneering c r m software company. He likes to observe the evolution of software markets, including the impact of innovation. Don fornes, pleasure to welcome you to the show. Thanks, tony, glad to be here. Thank you, don. What are some symptoms that, eh, small and midsize non-profits current system, whether it’s software based or however it’s based aren’t, isn’t working very well. And a lot of the non profit organizations that we speak to our on the smaller end of the scale, and they’re managing things through excel spreadsheets, maybe they have ah, ah website that was coded by, you know, employer volunteers with few they’re using microsoft outlook and trying to find emails and information in there. There isn’t a professional infrastructure for managing their operations, and that can lead to what errors in in data, what other kinds of problems certainly errors on data but difficulty finding the information that they need inability to could manage an effective workflow and no what’s going on and making sure things are getting done, having insight into you know who are their, what, not just who is donating, but what what segment of constituent is donating and being able to discover things about their their organization if you’re using excel spreadsheets than there might be different versions of that floating around your office? Yeah, that’s, that’s one of the big issues with spreadsheets now excel is an outstanding tool and that’s why so many organizations use it but you do have that version control issue, and you have just a lot of opportunity. For errors in your formulas and things like that. So you get to a certain scale when spreadsheets won’t cut it anymore. Also in pulling out like donorsearch formacion you alluded to this, you know, you want to be ableto to segment, right? So that you can target people with a specific a specific approach. Sure, you’ve got you’ve got constituents who are big donors, small donors, everything in between, you’ve got constituents or e-giving for different reasons. So you really do it want to develop a marketing strategy that that identifies your various segments, and and you want to work with them in a each each segment in a unique way that appeals to you to their motivations and just expect forces, right? Thank you, and just extracting data. I mean, you should be ableto query your your database system in lots of different with lots of different variables. Yeah, there’s so many exciting things going on in terms of analytics these days that the ability to not just automate the transactions, that is, you know, that the donations or tracking contact information or interactions, but then to be able to go back and do discovery on that information. Or quickly generated report. Um, that type of analysis is so valuable and it’s getting easier. But it’s. Not as easy if you don’t have a good infrastructure in place, capturing that data in the first place. Yeah, you can’t really be. You can’t be very sophisticated. What is the different types of software that might be out there that we’re gonna be talking about helping people select? Well, you know what? The court, the nonprofit organization needs to account financially differently than a for-profit organization. So now there is funding counting, which is a critical infrastructure, but then in terms of really growing out business, getting beyond the administration, too, more strategic, how you’re going to raise money and activate your constituents, you’ve got a range of different applications, and so you’ve got donorsearch which will help you track who are your best donors or who could be your best donorsearch or maybe a more high volume campaign of how do you get a lot of small donations from a very broad set of targets? And then if it’s a membership based organization, you’ve got member management? I’m not saying that you’re providing some kind of value to that membership, trying to track who they are and who’s paid their dues and what you can do for them and what their interests are. You have case management where you have tell your client based organization where you have clients, that you’re taking care of her, helping, um, you’ve got volunteermatch management where you’re you’ve got a large force of volunteers and you want to keep them organized. Get the most out of that enthusiasm. Um, those are those are four examples of very pacific applications. And of course, the structure of the nonprofit organization will determine what they need. In that case, there are larger, broader, more sophisticated systems that integrate these capabilities. But whether or not you go to that level of technology investment, that’s, that’s a really important question an organization needs to ask itself. What about event planning? Sure, event planning is another application i didn’t name, but if you do a lot of events, you need to track registration, you need to track payments for those events and and all the tasks that come along with putting on a great event. So that’s another application that could be part of ah abroad integrated sweet or could be purchased on a standalone basis on dh. Then, of course, for non-profits that get a lot of their revenue, or even maybe just some of their revenue from from grants. There’s always grant administration and management too. There is on both sides of that relationship for the foundation organization that might be giving that grant as well as the non-profit that’s receiving that grant. So there’s there’s software to automate that as well. I think it’s, you know, moving to another topic, which is, you know what you actually need. Three organization needs, too, sit down and think about what are our real pain points, why’re, we where are we falling short, so not just not just thinking in terms of, gee, that technology is very shiny and cool, i’d love to use that, but where are we experiencing the most pain right now? Is keeping track of who are donors are who might be a donor? Or is it really organizing our volunteers to get the most out of them? Napor, you know, is that we have a difficult time organizing and managing the current process. If you have an outstanding grantwriting er, and you’re only applying for a few grantspace year, maybe you don’t need to automate that. And as we’re on we, i know you have five different tips that we’re going to talk through. But and your got into one of them. Thank you. As you’re identifying what your real problem is, is it? Is it possible to? I think it is, but i want to make sure to get a software solution that’s going to solve that problem, but then also have add on sort of modules that would do other things as the organization’s needs change. Sure, so there’s, there are a range of solutions, starting from what we referred to his best of breed. So let’s, say, an application that just does donorsearch. Monisha and they do that very well, and they have a lot of features for doner management. They go deep into that functionality, and then they’re on the other end of the scale are integrated systems that do donorsearch management, member management, case, management, event management, the whole range of applications. We call that an integrated suite, and, you know, in theory, maybe there are broader than they are deep, although in some cases they’re both broad and deep. So you you have to figure out where you want to fall on that scale. Obviously, the the best of breed solution can target a specific pain point you’re having it can typically be implemented mohr quickly you have fewer people using it, fewer people involved in the implementation and you just go in, you tackle that problem with that specific, best to breed solution. When you’re talking about integrated system, you’re getting the whole organization mobilized. Teo moved to this new system you’re thinking about how do your various departments work together? The folks that are working with donors, the folks that are working the volunteers, folks, they’re working with clients and they’re all moving to this new system. It can be somewhat of a big bang approach and requires a lot more change management, and there may be benefits down the road to have him everyone working off one seamless infrastructure sharing data and processes. But getting there is a big investment and the big challenge for the organization. We have to take a break for a couple minutes done, and when we come back, we’ll keep talking a little about the what we’re on now, there’s different. The implementation and also your tips for identifying what the what the right solution should be. So i hope everybody stays with us. They didn’t think dick tooting getting dink, dink, dink, dink. You’re listening to the talking, alternate network waiting to get in. Nothing. Cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe, right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com. Are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping countries. People be better business people. Dahna you’re listening to the talking alternative network. Welcome back to big non-profit ideas for the other ninety five percent talking to don fornes he’s, ceo of software advice, which you’ll find at software advice. Dot com done so i’m talking about this implementation. It is possible than tio by these things in modules. Just just what you need immediately. And then there are systems where you can add additional modules. Is that true? I would say that that can’t be true. The modularity of a system really depends on how it was architected buy the software company. So there are some companies that do a very good job of designing their software into modules that can be turned on or off. So that you could say, deploy four of ten modules and then turn more on as ugo. But you can’t take for granted that every system is going to be architected in such a way that makes that easy. Some learn some art and that’s something really begin to is you evaluate the software. Okay. All right. So let’s, let’s, get into your five tips. You you really started with one. You introduced one the type of problem that you’re trying to solve. And your advice. There really sounds like is to start with the problem, not the cool technology. Yeah, i like to say, don’t be romanced by the technology, especially now that we’re into this cloud era and there’s a lot of advances being made and user interface, and than how it looks and feels. This software is just really attractive and great stuff. But make sure you’ve got a need for it. Don’t just go buying technology because it looks full, or because one one person in the organization, maybe tech savvy. There may be an early adopter, but then the rest of the team are, you know, luddite, and we’ll find in the same way that person did. You can. You can get yourself in some trouble where you’ve invested in great technology, but you’re not using it. And i think related to that is that you want to get what’s practical for your office. Sure. So there are there are systems that are fairly lightweight and do just the basics. And sometimes that’s all you need sometimes you don’t need toe over altum e and other times you have a larger, more sophisticated organization. Or one particular department is fairly sophisticated. And you really want some advanced technologies. He’s got to think about what is what is right for your organization and your your department. How do you avoid being romanced? Are seduced by the bells and whistles. That really cool? Um oh, this one. You know, this one does that to we could we could use that to and o it has this other thing. We could use that also. How do you keep your feet on the ground? I think it starts with staying. Ok. We’re talking about a technology purchase here, but let’s, put technology aside for a while. Let’s. Sit down and say, what are our biggest challenges? Where are we? Least efficient. Where do we spend the most amount of time creating the least amount of value? Is it that we have? Everyone has their own set of contacts, you know, maybe each pitch person who’s working with donors. Has their own list of of contacts it’s not shared. And someone leaves in those contacts. Go with, um for example. Okay, now you want to look for some kind of a donor management system that will unify all those contacts to be shared, even if they are assigned to different individuals. So you you want to think about where your biggest pain points are and prioritize what problems you want to solve in what order i like to say start small, think big, grow quickly. So, you know, start small, okay, what? What problems are we going to try himself keeping it in the context of thinking big? Eventually we want to solve almost all of these problems and then moved from there you have success. So i think, really just having a business discussion about the processes and workflows and what’s working and what’s not, and then once you say, ok, this is what we’re going to stall them. This is how we’re going to solve it. Then you go out and you start evaluating the technology and you stay in control of that sales process rather than letting a sales person from the software company show off. The bells and whistles that make them most attractive, you know, you say that’s, great that’s, interesting will take that into consideration, but you always come backto. What are the core problems you’re trying to solve? And how does that technology solve those problems? You talked about funda counting software earlier. What air cem? Some basics around around fundacao n’t ing. And what sort of problems might an organization have if if they’re not doing their accounting efficiently? Sure, i think with with the counting it’s it’s important to get the right infrastructure and processes and controls in place, i said, you need to be automating a process that is it’s. That accounting process is mission critical and has to have very strict controls. You don’t want to ever get into a situation where funds are being misappropriated are or you’re not sure how much cash flow you have going through the organization, so that is an area where you’ve got to get the right system in place. And yet, at the same time, it can be very constraining, because in the counting system has to be rigid and enforce controls. You need to make sure that this software that you’re buying handles the process is the way you want to handle them, or that you are willing to adapt to how that software handles those processes. S so we may have to adapt to what the software requires us to do. Yeah, so some software is more flexible than others in accounting, often it’s a little more rigid compared to, say, a constituent relationship management system. Because, you know, we do have, you know, accounting principles that are standardized that we have two follow-up so you may have to you have to do things the way that software is built to do it. I see in ah, a lot of small shops, it seems like very routine things, like maybe checks being received or accounts payable, being being received, or, ah, you’re sorry, a paid, um, always seem to seem, even though their routine, they seem like each time it’s the first time it’s ever been done. I hope that’s, not the case, for, for all organised games, i think some are more efficient than others. I think it comes down to you know, what is the attitude around payables receivables? And how quickly are you going to do it and who’s doing it? So i think that getting the right software in places key there, there are so many great technologies right now, such as a ch pain with subaru ing of payables receivables in our own organization, we’re doing more and more a ch, which is essentially a wire transfer, but no more scent paper checks, but actually sending the money elektronik, lee and the more modern systems are built to be able to do those kind of transactions. And i’m glad of that. I’m glad you explained what a ch is. Because on this show, i have jargon jail. But you kept yourself out. You kept yourself out of george in jail by quickly saying, basically a ch iso wire transfer. I think it stands for automated clearing house. Do you know? Is that right? That sounds good. Okay, so we’ll take that. Okay? Yeah. Yeah. And i just meant that, uh, all right. Guess i was going back to symptomology a little bit. You know, when i said routine things seemed to get treated as if there is the first time every time, even though it’s it’s done, you know, it doesn’t times a month or something, it always seems. To be a difficult task. So andi. Sorry, go ahead, you’ve got organizations for maybe you have a volunteer bookkeeper, who’s coming in once a week or twice a month or something, and maybe they’re using an application that isn’t designed for fund accounting on dh. Maybe that ridiculous person is, ah fine bookkeeper, but not very tech savvy and so that’s, where you can get into those situations where things were just very slow moving and and no one can really tell whether the check has been cut or not, or received or not. And i think that is symptomatic of the level of sophistication of the organization or they thought, function in the organization. Let’s, go back to your to your tips for, for finding navigating your way through the right software. What, what what’s next on that you recommend. Well, we’ve talked about not being romanced by the technology we’ve talked about some of the different applications, and identifying the problem first and then matching the technology is the solution. I think another interesting thing is its funding technology it’s an interesting area, because there are plenty of people out there who who love technology, who loved sponsoring technology but who love rolling up their sleeves. Of course, there are plenty who don’t, but organizations can identify those constituents who can be very useful as a technology resource. So in technology, there are plenty of people who been very successful financially, so you may find donors who have a background in technology who get excited about funding some kind of technology, purchase and implementation, and at the same time, they can roll up their sleeves and help with advising on selecting that technology, implementing that technology. Then there are folks who fit that description that maybe don’t have the financial resources to contribute, but could contribute their time and skills. So technology is is an area where well, let’s, let’s, go back to that bookkeeper, you know there may be bookkeepers who could volunteer toa do your accounting, but that probably isn’t the same level of passion relative to technology, where the people that are very passionate about what technology can accomplish and would really be motivated to come in and help you, either financially or by rolling up their sleeves. So i think you can be really creative as you think about technology. Maybe not. Just another thing that comes out of the operating budget. But could you do a special campaign around raising money to fund a technology project or forgetting time donated by folks that are tech savvy? Okay, excellent. Yeah. And and as you touch on this, another, another issue and that’s important. And a tip that you have is around the implementation and the training. Sure, so this is along the same theme i’ve been hitting on throughout this conversation, which is they’re really needs to be a process behind the technology, whether that process is something, you see the automaton with the technology or process you switch to because that’s the process that technology automates by default, and so the people that are gonna adopt this technology and use it, you are really critical to its success and can also lead to its failure. So if you by technology and you don’t use it, we refer to that in the industry as shelf where go that as we do surveys of technology users and buyers almost every time what floats to the top is one of the biggest challenges is adoption. How do you get everyone to start using it? If you have, um, your development folks using a donor management system, but they don’t like filling out all the field, you know, maybe they need the email on the phone number, but just don’t want to take the time to put in that physical address. Ah, that may serve their needs, fine, but it’s not going to help the marketing group when they want to do that next direct mail campaign, right? Right. You can get a lot of dirty data and there you need to get those folks bought in early to get the right data and the system and clean data in the system. If they’ve always been more of a relationship person, they don’t want to use technology, maybe they do their work over in lunches or an event you can have this whole system you’ve invested in, people are using it. So i’m i make a suggestion that may seem counterintuitive, which is get those people involved in leading the technology selection and implementation effort. Maybe they’re not the lead on the project, but they’re involved from the start so that they have a sense of ownership and buy-in and really get exposure to what the technology can do from the start. Well, they were probably gonna put one of your more tech savvy people in charge of the project. But you need to get those. Those late adopters are nanites into the process early so that they really you have an epiphany then come to believe in technology. We also need the leadership. It’s it’s gotta be it’s. Gotta be used properly at the senior levels. And it’s got to be encouraged and sort of enforced from the senior levels. Yes, and that would be a challenge if you’re senior management are the late adopters. Yeah, okay, not needed a champion at the most senior levels of the organization. You can say, hey, this is something we’re going to do. The time has come and everybody’s going to get on board, and we’re going to get the right amount of funding. We’re not goingto, you know, we’re not going to be too cheap about this. We’re going to get the right stuff in place, and we’re going to make the changes in how we do things around here, so that we’re really using this software and and automating are our process is the right way. Don’t we have just about a minute left, or so i want to ask you, what is it that you love about the work that you’re doing? You know, i it’s, uh, a little bit nerdy, but i love efficiency. I love getting doing things better and faster and in my own organization, it’s reflected by developing our own technology way rarely even by third party technology. We have a team of developers who build everything from scratch to do exactly what we wanted. It’s led to great efficiency and i think, whether your advanced enough to build your own or whether you’re buying software off the shelf there’s a great sense of momentum and pride that comes from getting better at what you do in getting more efficient and that’s what i love. Don fornes, ceo of software advice. You’ll find them at software advice. Dot com don thank you so much for sharing your expertise. Thanks for having me telling you it’s been my pleasure right now. We go away for a couple of minutes when we returned tony’s take two and then amy sample ward is with me talking about storify and cora. Stay with us talking alternative radio twenty four hours a day. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m we’re gonna have fun. Shine the light on all aspects of music and its limitless healing possibilities. We’re gonna invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical cumber er station. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com. I’m the aptly named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent fund-raising board relations, social media, my guests and i cover everything that small and midsize shops struggle with. If you have big dreams and a small budget, you have a home at tony martignetti non-profit radio friday’s wanto to eastern talking alternative dot com. Do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants, and we pay attention to the details. You may miss. Our coaching and consultant services are guaranteed to lead toe right groat. For your business, call us at nine one seven eight three, three, four, eight six. Zero foreign, no obligation. Free consultation. Check out our website of ww dot covenant seven dot com. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com. I’m chuck longfield of blackbaud, and you’re listening to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. Durney that was chuck longfield, chief researcher research scientist, actually at blackbaud from last year’s bb con conference and i will be there this year in october. Also, thes blackbaud people are very modest, it’s hard to get them to say their titles. Janna eggers, senior vice president i think of marketing in products just, said jenna eggers from blackbaud i have to get them to be a little more ah more forward about their titles and we have something to say about titles, titles that have changed very shortly. But first i can’t send live listener love this week. I’m sorry i’m not live where pre recorded this week, however konnichi wa ni hao, anya haserot you know i send live listener love also, california always checks in texas, north carolina, oregon from time to time north i said oregon, not oregon there’s no e at the end of that, i learned that, um who else checks in new york? New york has been lately so live. Listen love to all of you and everybody else. Who’s listening live. I will be back in the studio next friday. Tony, stick to my block. This week is a charity. Did what? Charities do the fund-raising at beth israel medical center here in new york city became public because of a will contest, and it’s fund-raising methods were the subject of a new york times story, which is probably something that we would all rather avoid, and i don’t think anybody wants their internal office processes splashed internationally on the new york times, but i saw very little that beth israel should be embarrassed about. I think they’re fundraisers, including their ceo, who, of course, we know should be a fundraiser. I did what they were supposed to be doing did what charities do they is the story of a woman who was living in the hospital, literally living in the hospital for twenty years. She was a resident of the hospital for twenty years, and the question is, were there was the hospital’s fund-raising tactics inappropriate? And i don’t think they were. I think they had a great prospect living among them, and they would have been, i think, careless if they hadn’t cultivated and solicited this woman for charitable gift. There were some emails and some notes to the between members are between employees that i think we’re a little carelessly unprofessionally worded, but there’s nothing unethical, certainly nothing illegal, nothing fraudulent. So i don’t really think beth israel had that much to worry about when they’re fund-raising became public in the new york times, and i say more about that on my block, the post is a charity did what charities do on my block? Is that tony martignetti dot com that is tony’s take two for friday fourteenth of june twenty fourth of the year. Oh, i’m very glad that amy sample ward is with me now. She got a promotion at the non-profit technology network and ten and her most recent co authored book is social change, anytime everywhere about online multi-channel engagement, her blog’s, amy, sample, ward, dot or ge, and on twitter she’s at amy r s ward, i guess i don’t know, i guess i’ll say it because it’s it’s easier for me to say then for amy to say congratulations on being promoted to ceo of inten. Thank you. When was your promotion? Effective? Ah, effective june first. So we are in day eleven. All right? Yes. Today’s tuesday the eleventh. Um how’s it going, it’s going really well? I mean, you know there’s there’s not a lot of time spent trying to figure out who are these people that i work with because i already got to work with them for the last over two years, so it feels like, you know, you could just jump in and we can start moving forward on all kinds of projects are already deep in the weeds of the next ntcdinosaur will be in march in d c so lots of lots of action, lots of good stuff happening and t c, of course, is the non-profit technology conference? Yep, right, followers of intend may not know that. So what, you’re jargon jail. All right? No, no mass resignations since your appointment as ceo. Uh, well, not yet. Knock on wood. I i don’t think that that’s the case. I think we’re all really excited to dive into work together. I think you know, any organization that’s gone through a transition, you you kind of let yourself feel like, well, maybe, you know, maybe we’ll go in a new direction. Maybe we won’t what’s goingto happen. And so once everything’s kind of decided, well, now we can just move forward on all those great ideas. That we’ve been having and conversations that staff have together it’s, like one day. Maybe we’ll do this. So now we can really start putting some of that into motion on. You were supposed to be in the studio with me today, but you had to be by phone because you have something going on in your apartment, right? Yes. Since we since i’m now the ceo and ten, we will be relocating back to portland, where the antenna main office is. And as such as manhattan real estate, as soon as our landlord know that we were moving out well, he wanted to start fixing it up for the new people. So some repairman is coming. Tio tio, work on the bathroom. Okay, lets you get a swelled head. As ceo. You still have to be still to be in your apartment to let the let the contractors in. Exactly all right. And do you know when you’ll be moving? Sorry. Very sorry to see you going. You won’t be live in the studio with me anymore. Or maybe you will one more time when you mean portlanders again in july. July. Okay, we’ll see whether we get you. In the studio, one more time or or not, i guess depending on when your move is in july, but very happy for your congratulations on your appointment. Listen you i appreciate it. This seems like a good time to let listeners know. Remind listeners what what? And ten is about what? What what kind of help can small and midsize non-profits get from non-profit technology network? Sure so and ten is a non-profit ourselves. So we definitely understand what everyone else is going through. And where? The membership organization for anyone looking to use technology to meet your mission. So there’s no organizational size requirement there’s no budget requirement. There’s no mission specific or caused specific focus that we have it’s really, truly for everyone that’s trying to use technology to be a little bit more effective and more efficient and meeting your mission. So we have the ntc like we mentioned before the non-profit technology conference, which is our annual conference in this coming year in d c we’re expecting over two thousand non-profit staffers, so it’ll be a big, really great conference. But then, outside of that conference, we have about a hundred webinars a year that air on all different topics tailored to all different kinds of staff in an organization because, you know, for example, if you’re thinking about online fund-raising well, there’s some pieces of that that your staff are interested in, you know what air the pieces we need to have in place? And then there are pieces of online fund-raising thatyou’re development team want to know, like, how do we make the ask successfully online? So we try and make sure that there’s something for all those different sides of everyone in organization, and we have depending on the year between five to eight research report on those air, free to download for and ten members, and then, you know, outside of all of that, really a community so there’s over eleven thousand and ten members sixty thousand, largely in the community that aren’t necessarily paid level but attend webinars or have come to the conference. So there’s the probability of sets that there’s no way that there’s someone who hasn’t gone through what you’re going through at your organization and it’s a great place to come find those piers assam questions, see how they’ve navigated that website redesign or that our processor, whatever it may be and you make the point very well that this is not on ly for technologists who understand technology, but it’s for everybody in the organization. Exactly. I mean, it’s twenty thirteen, right? We’re all using technology. It doesn’t mean that we’re all directors, but we all need to use these tools to do our job. And so it’s a place where you can go regardless of what area in the organization you work in to find resource is that help you with your job, whether you’re in communications or you’re on the program team what whatever it may be, you’ll find antenna and t e e n dot org’s cool. Thank you very much, amy. Think well, hopefully we’ll get you some new members on dh attendees at ntc and viewers of your webinars and readers of your research reports. Because i think it’s very valuable what in ten does? And it is a it’s, a it’s, a morass in a black box for a lot of people and that it need not be right. Let’s, talk about storify and cora let’s. Do it. Okay. Storify, um, what’s. Ah, i see it described as content. Curation. What is this? Yeah, but kind. I mean, if you’re going to jargon jail me for ntc jargon jail you for content curation, because that sounds wonky. Well, i asked you to. I asked you to explain it e would know that wouldn’t be the way i actually think storify is really cool tool really cool platform because it is so directly the definition of social media it’s multidirectional, its share a ball, it’s public all of those pieces that we associate with, you know what these social tools online are that is storify. So essentially you could go to storify you say i wantto i want to create a story, and i want it to be about, uh, non-profit radio looks put in the hash tag non-profit radio that’s. But you wanted to do your store storify about today after you listen to the podcast and it will pull in all the media that it finds it’ll pull in the tweets if there are photos of tony’s taking photos in the studio and posting them. If there are videos posted, whatever kind of video that it confined with that hash tag non-profit radio and what’s great is that? It doesn’t just pull it in and say, here you go, it shows you these air, all the available pieces of content, you know we found and you get to very simply you don’t need to be a technologist to do this, but you can just drag and drop them into your post. You can add your own tax, so you could say here’s a great quote from one of our live listeners and then pull that tweet over. Oh, are you know whatever those kind of like annotations would be, and then when you are finished compiling it, you can either embed the whole thing in your website or in your blog’s, or you can just share it out on twitter or facebook wherever you want to share it and have it stay on the storify website. You know where however you want to move it around and it’s? Great, because then people can go back and kind of see that recap of the conversation i think it’s used really well. Bye. Uh, newspapers new york times used storify all the time. Tio pull in. You know what they’ve seen on a breaking news story, kind of in real time things like that i see. And on all those examples that you gave by the way of non-profit radio, which is an outstanding example to use. Thank you. They all do exist way have just a minute before a break. Do you have to start your storify with a hashtag or could you just use the phrase? I guess in quotes tony martignetti non-profit radio can you start that way? Yeah, you could try it that way. It’s it’s easier with hashtags only because you know that it’s a dedicated tag that people have been using. Whereas if you were trying to just search for you know any instance that someone saying non-profit technology, for example, there was it would just be too big and nebulous. Tohave a clean, you know, conversation captured. Okay. Non-profit radio is what you meant. Yep. Non-profit technology i understand. Just flows out. No, no, no. I meant non-profit technology. If you did that generally as a phrase versus for example, the hashtag and p tech. I see. Ok, ok. But you can edit out things that are extremely us, right? Yes, for sure. Okay. All right, let’s, take a break and amy will. Return. And we’ll keep talking about storify. And also quorra. Stay with us. You’re listening to the talking alternative network. Yeah. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking alternative radio twenty four hours a day. Hi there and welcome back, amy, this sounds like something that could be good for non-profit don’t have a social media team or director at all because you’re pulling in content that’s you’ve already created or that others have already created. Yeah, especially if you’re on organization where you’re having, um, on event or you’re having, you know, you put out new report or you launched a new program or, you know, you’ve done something that’s gotten your community talking online about what you’re doing so so it’s about something specific, it doesn’t just generally, you know, i like and ten well, that’s terrific, and i would love tweets that say i like and ten, you know, it’s, not necessarily something to capture a story, so any time you’re doing something that is a little bit more time bounder or topic lee specific it’s it’s really easy because you now you have all this content and so you, khun, just like you said, even if you don’t have a social media are big communications department, you could just go pull it all together fairly quickly, but be it also means that now all those community members that got highlighted in your store, if i get to feel like, oh my gosh, you know my my tweet about the event or the a photo that i took of, you know, the ballroom at the event got to be featured in the organization’s recap and that’s really cool for them as a member of the community who maybe hadn’t ever really felt highlighted or, you know, called out by the organization before and now they’re kind of, you know, they get to shine as part of the recap, and that makes it more likely that they will share it with their communities. Exactly. Now, storify, when you said that it gives you the chance to either in bed or share, i guess or both the people that including the people that it shares with include the people who contributed to everything that got drawn in, right? Yes, exactly. It has a lot of built and sharing features on dh you can you can tell it not to do those things, but it try it wants to encourage you to send out a tweet for example, tow any, uh, any tweet that you included in your storify to send a reply to those people saying, hey, i highlighted you in my store if i and give them a link and then they, you know, it links back to the store if i so you can have, you know, when you have your storify account in your building, these specific stories they’ll stay on the story by account, you have a you know, profile there people can just follow your storify account if they want teo, but you could also embedded on your blogged on your website, maybe you maybe you created a storify for a specific offline event that you held and, you know, lots of people tweeted and shared photos and you create a storify well, that’s really great to go back to the event page and added there so now it’s like an archive you know, event captured page and not just an old registration page, you can keep all that content there, so you’re extending the life of your content. Exactly. I get a tweet like that whenever i participate in a in a twitter chat called fundchat hashtag fundchat and at the end of the chat, i got a tweet that says you’re included in my storify for the fir fundchat today here. I think it’s a really great tool for twitter, chat because it’s, when you are participating in the chat, i think it’s fairly easy to follow along, but if you aren’t participating in that moment in the chat and you want to go back and look at the hashtag later, it just doesn’t make any sense. You know, you need that storify where the organizer can move people’s replies to fit underneath the question, you know, instead of kind of the ad hoc free flow that they may have actually come in that move them out of the time stamped order of when they were sent. But which question is this person answering and that kind of thing, right? Put them into a logical order. Yeah, yeah. Interesting, though, that they do come with the time stamp too. I like that pulls in all the all the original features of the of the piece of content. Okay, let’s, let’s. Give some time to quarrel. Qu qu o r a i won’t try to describe it since i got admonished with the store. If i so, how would you, amy sample ward if i describe quarrel for listeners? Sure. So, cora. Is essentially a q and a site, so you or others could submit a question, and then you or others could submit an answer and unlike certain other question and answer websites that you may have seen or if you have ever, like, done an internet search just for a question, and then you see all of these, like different kinds of forums and q and i websites come up where someone else’s asked that question, cora tries to keep it really limited so that there’s there’s not just like a forever stream of answers, but that there are really, you know, prominent answers to that question on which is, you know, something that kind of plays up a positive feature. So you’re not sifting through and wondering which of these answers is the real answer and it’s a place where bulls organizations and, you know, individuals of all different backgrounds have have really established some of their energy online as a thought leader, a resource to whatever kind of niche field there in so it’s not just about technology about everything under the sun and people are there, you know, some people ask a question and then answer at themselves because they want teo share information about that topic, but others see questions that others have posted and go in and provide an answer. I’ve answered a question on what’s the best way to get a taxi cab in new york city? No, so i don’t know that an expert, but i had a couple of suggestions. I see too many people standing on the curb. You’re gonna be out there, you could be in the middle district practically. We’ve gotta want that you got at least twenty five percent of the way into the street. If you’re not. If you’re not in danger of getting run over, then you’re not going. You’re not an effective cab campaign. That’s how you’re stopping the taxi is by preventing them from driving further down. All right, so we just have a minute or so left. How could non-profits use quorra? Sounds like credibility is very good. How else? What? Why else? Well, i think there are lots of ways whether you want to talk about your you know, the field in which your organization works and provide answers. Say you work in public education and you want to go, you know. Maybe someone has posted a question that says, what does a charter school mean you if you work in public education, you probably know, and you want to provide a on answer, um, i think the thing to keep in mind is that it is a very individual driven platform, and so if you have, you know, your executive director, maybe of a policy director you have, you know, whoever it may be in your organization think about having more than one person with an account and providing those answers as that credible individual that represents the organization, so that you created a little bit of space between that answer and your organization and have also said, well, of course our policy director is answering this question because it’s about public policy and we have an expert on this, you know, and that’s why we’re such a credible organization q u o r a dot com. Maybe we have to leave it there. Amy sample ward, ceo of non-profit technology network. Congratulations on that again. Thank you. She will remain our monthly social media contributor. You’ll find her at amy, sample ward, dot or ge. Always a pleasure. Safe move. I hope i get to see you before you go. Yes, thank you, bye. Amy buy-in, our creative producer, was claire meyerhoff. Janice taylor is usually the assistant producer, but she’s, not here today. Sam liebowitz is line producer. Our show’s social media is by regina walton, of organic social media and the remote producer of tony martignetti non-profit radio is john federico of the new rules. Oh, i hope you’ll be with me next week, talking alternative broadcasting at talking alternative dot com. Co-branding thing to being a good ending, you’re listening to the talking alternate network, waiting to get you thinking. Nothing. Cubine are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Dahna hi, i’m ostomel role, and i’m sloan. Wainwright were the hosts of the new thursday morning show, the music power hour, eleven a m we’re gonna have fun shine the light on all aspects of music and its limitless healing possibilities. We’re going invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com, you’re listening to talking alt-right network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking. Come on.

Nonprofit Radio News

TMNR official logo squareA lot’s happening for Tony Martignetti Nonprofit Radio. It’s all good, I love it and I want to share it!

Live Listener Love & Podcast Pleasantries!
I’m so grateful to our 9,000+ listeners, whether live or archive. I produce the show for you. You are the reason Nonprofit Radio is thriving. Thank you!

Last Week’s Show
Last week was the Faceoff. An exhilarating show–I’m not exaggerating!–where Atlas of Giving and Giving USA dealt face-to-face with their issues about each other’s work. This is what Forbes.com dubbed the “philanthropy food fight” and I played cafeteria cop.

 
There were a few transgressions, but nothing unmanageable. (I did have to turn off someone’s mic.) A few jibes, but no Jargon Jail. 

 
To Our Contributors:
You’re amazing! I’m so grateful to each of you: Scott Koegler, Gene Takagi, Maria Semple and Amy Sample Ward.

Each month, you take time to prepare and share valuable info for the benefit of small and mid-size nonprofits. Such devotion! You each exemplify what’s great about working in the nonprofit community: sharing; loyalty; expertise; professionalism; and good fun.

You each are a pleasure to work with!

Farewell, Scott!
This Friday is Scott’s swan song. Editor of Nonprofit Technology News, he’s our longest running contributor, at close to three-and-a-half years! I decided to change topics (see below), and I don’t want to have more than four regulars. They are half the show and I want to keep half open for other brilliant guests.

We’ve had a good long run together. Many thanks, Scott!

Welcome, Cindy!
In April, Cindy Gibson will join as our newest contributor–on grants fundraising. She’s principal of Cynthesis Consulting and has over 25 years helping funders (like the Carnegie Corporation) and grantees (including People for the American Way).

And Now, A Word For Our Sponsors:
Thank you! RallyBound, peer-to-peer fundraising, and TBRC, reducing credit card processing fees. I’m very thankful for your support of Nonprofit Radio.

I love producing Nonprofit Radio and I’m grateful to everyone who has a part in this incredibly valuable resource we create each week for nonprofits.

Thank you!