Category Archives: Fundraising Fundamentals

Nonprofit Radio for April 25, 2014: Your Matching Gift Program & Your Board On Grants

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Adam Weinger: Your Matching Gift Program

Adam Weinger
Adam Weinger

Adam Weinger is president of Double the Donation. He’s got great ideas about starting or scaling your matching gift program. Who should manage? Check. Low effort marketing? Check. Best processes? Check.

 

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Cindy Gibson: Your Board On Grants

Cindy Gibson
Cindy Gibson

Introducing our newest contributor! Cindy Gibson, principal of Cynthesis Consulting, will be with us monthly, sharing her expertise on grants fundraising. To kick us off: Your board’s role in the grants process.

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Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i’m very glad you’re with me. You know what? Because i would suffer the embarrassment of aural facial granuloma toe sis, if i came to learn that you had missed today’s show you’re matching gift program. Adam weinger is president of double the donation he’s got great ideas about marketing about starting or scaling your matching gift program. We’ll talk about who should manage it, low effort marketing, best processes and more, and you’re bored on grants all welcome our newest contributor, cindy gibson she’s, a principal of synthesis consulting, and she will be with us monthly sharing her expertise on grants fund-raising to kick us off this month, your board’s role in the grants process between the guests on tony’s take two what i love about planned e-giving we are sponsored by and i’m very thankful for, um, generosity siri’s very thankful, very grateful and thankful for their sponsorship, and i’ll say more about generosity siri’s shortly and it feels very good to be back in the studio haven’t been live and in the studio for. A few weeks feels good going to be back live, and of course we’ll have live listener love throughout the show. I’m very pleased that adam weinger is with us, he’s, the president of double the donation, providing tools to non-profits across north america and europe to help them raise money from employees matching gift programs double the donation was recently named one of the top ten startups in atlanta. They’re at double the donation dot com and adam is at two ex donations on twitter. Adam weinger welcome to the show. Thanks for having me. It was my pleasure. You okay there? Yeah, okay, you’re sound well better now. Um, matching gifts, it’s the first time we’ve talked about matching gifts on the show, i’m glad you you brought the topic to me. How important are they to fund-raising? You know, they’re one of the areas of fund-raising that is often overlooked by non-profits annual fun giving is often a top priority. Major gifts is often a top priority, and matching gets kind of some bonus money that’s out there for organizations that can impact their budgets but just aren’t always being thought about in focused on by non-profit. Yeah, often an afterthought. Well, what are what are? What are some of the numbers? Why give us give us some some motivation for for being more more thoughtful about our matching gift program across the united states? There’s probably a few billion dollars annually that’s donated from corporations through their employees matching program, which is a substantial amount, but at the same time a lot of non-profits just aren’t focusing on it and aren’t really thinking about it and aren’t promoting importing matching gets to their donors. Yeah, i think there’s a concern that it’s kind of burdensome, maybe a little paperwork intensive. Ah, people don’t really know how to get started with it. So, you know, we’re going going try to dispel some of those some of those thinking some of those myths, this all started with general electric right in nineteen fifty for was that the first matching gift program? Yes, so we’re actually hitting the sixty year anniversary of the first employee matching program so gentleman named philip rito at one point was the chairman. General electric conceptualized the idea of a matching just program as a way to really inspire general electric employees to give back, and their program started focussing out on hyre agitates him, but has since expanded to match employee donations to pretty much any five oh, one c three organization, our matching gift programs on lee, part of employment if you’re at a very big company, or does it trickle down tto smaller size organizations? I don’t know. You know, there’s definitely a bias towards larger corporations with general electric, the ibm, the four eyes in bank of america of the world. But we also have been our own database tracks small companies. You haven’t fully matching the programs. I know. I was recently contacted by an individual who, um, runs a peanut butter manufacturing company, and he has thirteen employees and was looking to start up a match and get program. Okay, so all they’re predominantly at larger companies. Definitely. A lot of smaller companies offer them as well. All right, yeah. I mean, that peanut butter company could have been craft, but with thirteen employees that’s a pretty small business. Do you know the average matching gift donation to charities? Do we know that? So we know a lot of data on. I’m kind of the minimum and maximum center out there. So if i were do kind of ballpark the average minimum, i would say cos match donations starting at twenty five dollars, none too often times a few thousand dollars. So the maximum range between a thousand and fifteen thousand dollars annually pern employees, but in terms of the actual mountain that gets matched, it’s highly dependent on the organization’s donorsearch oh, is it is an organization’s donors, small donors or some larger donors? Is it common for a company to have a cap on an annual matching gift for foreign employees? Definitely so almost every company with a matching program does have a cap turn employees, and that range is typically between a thousand dollars heimans fifteen thousand dollars, but we do see cops ranging as high as fifty thousand dollars more there is even one company out there, which matches up to three hundred thousand dollars annually. Okay, what? What company is that? Three hundred thousand it’s sort of a fund management. Okay, it’s not too surprising its financial services. Okay, is there a way i’m sure there is? How would someone know what companies participate in matching gift so there’s a couple different ways? The first is just encouraging and organizations donors to check with their hr department, so we see a lot of small non-profits really taking that approach is including that recommendation in emails in the college of letters on dh, then really just a google search. You’ll see a lot of lists of companies out there, they may. Not be one hundred percent accurate, but they’re good starting spot. I’m and then also on our website, we provide free list with detailed information on some companies, as well as a searchable database of companies that match impolite donations. Okay, i was going to ask you if one of the sources is is more reliable than others. But i guess double the donations is the most reliable. Definitely. I mean, it really goes to the core of our business. Is maintaining a database of companies that match employee donations. Okay, what are the basics of matching gift program if an organization is on? Of course, our listeners aaron small and midsize jobs. That’s what? I think the topic is perfect because they may not be paying enough attention, as you suggested, teo, to imagine, give program what? What are the basics of it? So when you looked at each company’s guidelines, um, they have a few different standard elements of their matching its programs. The first one is really who’s eligible, so is it only opens full time employees or part time employees eligible as well or retirees eligible. And in many cases, retirees are the second element is which non-profits are eligible. So, is that all five oh, one seat, three organizations, or just certain types, such as arts and cultural or civic community organizations, huh? Third element is how much will a company match, so those minimums maximums, and then the fourth element is really the submission process. Okay, is it? Is it common for companies? Teo restrict the type of charitable mission that that they’ll give. Two, you see that a lot. About sixty or seventy percent of cases companies will match teo pretty much any five oh one c three organizations online. In the remaining cases, companies do restricted to certain types of organizations. That’s interesting. Are they restricting it by charitable mission or by geography, or varies, what do you see? It’s, very typically it’s by kind of a charitable mission? Well either restricted to education, arts and cultural organizations, civic and community organizations, environmental organizations, there’s, a few different broad categories, but in most cases, companies do match employee donations to non-profits based around the country. But it is typically north america non-profits or non-profits in the u s. Okay, we have to go away for a couple seconds when we come back course, adam and i are going to continue talking about your matching gift program, hanging there with us co-branding dick, dick tooting getting ding, ding, ding, ding, you’re listening to the talking alternate network e-giving thinking. Think. Duitz do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss. Our culture and consultant services are guaranteed to lead toe right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com. Are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. Dahna you’re listening to the talking alternative network. Yeah. Welcome back to big non-profit ideas for the other ninety five percent we’ve got live, listener love and how glad i am that i can send live love being back here in the studio. Ellensburg, virginia, atlanta, georgia salt lake city, utah live listen her love to you let’s go abroad in china nongaming ni hao also we’ve got sakai tokyo and couture you she could dock you she japan konnichi wa i hope i said the name of your city correctly is not your not your last name, so i don’t feel as bad i’m not getting a person’s name wrong it’s a it’s a city, although i do try with cities too, but i don’t feel as bad as if it was a person. Any case konichiwa to our japanese listeners and, of course, to those nine thousand listening in the podcast, whether you’re on the subway, on a treadmill, in a car, maybe you’re at your office. Maybe you’re supposed to be listening to your kids podcast pleasantries toe all our podcast listeners adam weinger he’s, president of double the donation and we’re talking about your matching gift program, adam, if an organization is not currently doing much, or maybe doing nothing with matching gif ts. How do they get started? I think the first step is figuring out two at an organization is responsible for match. Yes, we talked to organizations all of the time where they’re doing very little, but the big problem is the organization doesn’t even know who’s responsible. So i think that first step, who figuring out well, does fall to an annual fund director, does it fall to someone from the corporate giving team, or should it be a volunteer’s responsibility? Okay, now, you know, organization that has the luxury of choosing from those onda lot of organizations, don’t. It might just be two or three people, and one person is devoted to everything. Fund-raising so it will be. We’ll be clear where it falls for them. But for an organization that has that luxury, where do you like to see the matching gift responsibility? We always recommend that it falls under the annual funds, um, just because they advantage a large number of communications that go out to their donors. So we think it’s a good fit in the annual fund department and the data that we’ve seen shows that that’s where it falls in most organizations, okay, all right, so once we’ve decided who’s in charge of it, what what do we do next? Geever the first step is really evaluating how the organisation is currently promoting that gifts. So looking through the organization’s website and seeing if there’s any wording of any time that even references magic gifts, looking through the acknowledgement letters that go out after someone makes a donation and seeing what those say are they prompting donors to think about matching? Yes. So our recommendation is i’m kind of evaluate your organization’s current marketing and see where there are opportunities to incorporate matching gift for this, ok, what what kind of matching gift messages do you like to see? You mean, you had said earlier something as simple as looking, asking donors to find out from there their employers if they have a matching gift program? What other marketing? Do you recommend right at the bare minimum? We think organizations should be saying, check with your hr department, okay, that’s the least you should be doing. Yeah, and then as you move up, i’m kind of in your matching get sophistication, starting to share examples with your donorsearch so if you’re non-profit is based in atlanta sharing examples about coca cola’s matching just program and home depot’s matching your program so that way you’re familiarizing your donors with what they are and how they work. And when you say share the details, what what would you be sharing? Um, you know, just a paragraph on a few different companies, i’m so we’re sending out a matching gift email to all of your donors you want to say? Did you know many companies offer an employee matching program? For instance, home depot will match employee donations up to one thousand dollars per year per an organization, huh? And you can submit your matching gift online so just something very, very simple that shares a few additional details about one or two companies. Sametz so you see you are you’re recommending some some communications that air devoted two matching gif ts or or you’re suggesting you see this as part of an annual fund appeal or some other some other appeal, i think of various end of the year email to all of our organization’s donorsearch is pretty valuable and easy to send, and then i also think that match and if should be incorporated into kind of the ongoing messaging that goes out. So in a tax receipt letter that he sent to a donor after they make a donation, that’s a great spot to change the organization’s conflict that we’re using to highlight match and guess, do you get frustrated at all? Because matching gift is sort of ah, you had said a step child or an afterthought. Does this, uh, this cause you personal frustration? Much? Not really, and it makes that matching gifts are never going to represent fifty percent oven organizations fund-raising so i definitely don’t get frustrated by it. I looked at all of the opportunities for organizations to make small changes in what they’re doing that could be very impactful. Okay? You’re you’re you got a better outlook than i do. I get frustrated that plant e-giving cause i do plant e-giving consulting is often a step child, you know, i on da. It has great potential as matching gift programs do. But, you know, i get a little frustrated sometimes, but i see it as an opportunity to teo help evangelize and spread the word. Um what what are somebody too? Pardon me. Sorry, tony. I guess i do get a little frustrated when you know we’re talking with larger organizations and they’re such easy winds out there. I mean that they’re small changes that an organization can make that would be very impactful. But for whatever reason, they’re not making those changes disappoint that in some cases, it’s okay, to share a little frustration, you know, it’s not, you know, not like think you’re going to be shooting people’s heads off for anything over it. But it’s okay, you know, have a little frustration. That’s ok? That’s it’s an opportunity. What are what are some of the small changes? And maybe you’ve already mentioned them, but you’ve mentioned just now. You said it a couple times. Small changes that organizations could make toe have a big impact. What are what are some of those small changes? It’s really? Two things the first is having no one being responsible for a match. And, yes, effort at an organization. Yeah, we hear from organizations that sometimes when a donor sametz a matching gift form, no one is even verifying the the donation and it’s going on claims because of that. So having a point of contact that the organization is important and working through the marketing effort. Okay, now we’re getting to the nuts and bolts a little bit, which is very good, you said, validating the the new one’s, validating the donation. How does that work in the program? Hyre so there’s a couple steps for when a donor sametz rematch and guest the first is that the donor needs to tell their company that they made a donation to an organization. So going back to home depot um what say your organization? As a donor who works for home depot, they made a two hundred fifty dollars, donation. Tina organization, the donor needs to walk into home depot’s matching gift website with their employees, user name and password, and registered the fact that they made a donation and then home depot will mail you a letter or send you an e mail to the non-profit asking non-profit to verify that in fact, the donor did make a donation. Oh, and then sometimes these emails or other communications go unanswered, and then the money is left on the table. Yes, so fey non-profit doesn’t respond to the emails or to the letters the company cannot verify that the donation was actually made, and we hear about that from organizations on a somewhat regular basis that they were viewing past donations and realized that a lot of the match tells older nations never actually got claims. Oh, my goodness, that’s never. Okay, i would have thought that that would just be done as a matter of course, but you’re you’re saying, since nobody’s in charge of it, it falls between the cracks and money’s left on the table. Yes, that’s, exactly it. Okay, all right, um, all right, so let’s, go back, tio getting started. We’ve identified who’s in charge, and we’re thinking about marketing. Now, what else? What else do we need to be doing to get this program going? Those were really the core for a lot of small non-profits because i know a lot of your westerners do fall into a smaller side. You know, my recommendation is find a volunteer who’s very organized. You can really delegate your matching gift efforts to altum someone who may not have the means to donate large amounts of money but wants to support your organization. It can really improve your matching gift effort just by being focused on that. So looking through your through an organization hyre value donors figuring out where they were and reaching out to them to see if there eligible to submit a matching gift. Okay, so this is something that we should be. We comfortable delegating teo to a volunteer in a smaller organization. Yeah, one hundred percent, especially if an organization doesn’t have the staff. She focused on matching gifts. It’s, an area of fund-raising that can be delegated to a volunteer. Okay, let’s, let’s, explore the marketing a little more. Do you have a preference for channels? Email over direct mail over social networks. So emails obviously a very affordable channel for non-profit to market matching. Yet we do see some organizations that used direct mail. But what we always you recommend. Organizations think about it’s, kind of the cost per piece to send a letter. Andi, if they’re going to use direct mail to only send matching gift forms and guidelines and communications out to some of their hyre and donors. So built sunday paper letter to a donor who made a twenty dollar donation. You just been organization. Just won’t see the ah rely on that. Okay, hyre dollar donate hollered hyre dollar donors ah, other other message you had suggested making this part of the acknowledgement letter that sounds like a very good idea to it’s a perfect time for the gift has already been made, and you’re now saying thank you seems like a perfect time to think about the have the donor think about a matching gift possibility definitely in the acknowledged that letter in the tax receipt, a letter that goes out and then he’s knowledge on emails um, and then you wouldn’t actually mentioned social media, and we see a lot of organizations promoting match and gets on social media when they were see vacek from a company um, they’re sometimes taking a picture the check and posting it to social media as a way to encourage other donors to think about that again. Oh, yeah, cool and but, yeah, yeah, now you got this visual, it encourages the program. You could put that on twitter, instagram, facebook, even okay, yeah, that’s a really simple thing to do. Take a picture of a check in it’s, a simple post and we have a variety of graphics and images on our website. As well that non-profits are welcome to use too share across different social media networks. Do they have to be working with double the donation? Tio take advantage of that. They don’t weigh just a variety of free graphics because we know there’s a lot of smaller organizations out there who may not be ready to sign up for double the donation service, but so benefit from some of the craft that we’ve created, as well as our entire marketing toolkit, which really had suggestions and examples for organizations know excellent that’s, very generous. We do him good. Um, of course, that’s double the donation dot com, since they’re so so gracious e-giving mouth shout, um, do you have? And people go to our website makes it actually access those marketing materials down in the footer. Mom it’s, the last link in the bottom of our web page under the section resource is it’s called matching your marketing materials outstanding. Excellent. You have a little ah case story of ah organization that that you saw turned things around and make a substantial difference in their in their fund-raising. Yeah, i mean, we share from a lot of organizations that we work with a lot of very positive feedback. So the lazarus cancer foundation, which is out in california, um, signed up with our service, i believe it was back in december of twenty twelve and wasn’t doing a whole lot back-up to promote matching yes, and they really implemented a number of our strategies across multiple of their fund-raising website it’s across all of their communication strategies, and, you know, we’ve seen some of the different figures on how much they’re bringing and now for matching gifts first, this previously and there’s been a substantial increase. Um, i don’t want to share the exact because they don’t have their profession, but we hear a lot of great feedback from organizations who make simple changes. Okay, we have ah, question from lynette singleton she’s, a big fan of the show, and she’s live tweeting the show, and you can follow her tweets that using the hashtag non-profit radio annette, thank you very much for tweeting very dahna grateful is the word i’m looking for very grateful when you’re able to do that, thanks for joining us, and she has a question, adam, what about you saying something on the on the online donation page? It’s a great spot to promote match and guests we see a lot of organizations who, um either pavel line on the online donation page that says, you know, check to see if your company will match your donation. Other organisations asked for a company name and then passed that name along to the individual who’s responsible for the organizations match and get efforts so that way they can look up that employer andan, other organizations who subscribes to our service. I’m actually include at length to a searchable database of companies with matching of programs, says they empower their donors too access forms and guidelines and company specific information directly while making a donation. We have to leave it there, adam weinger is president of double the donation there at double the donation dot com, you’ll find him on twitter at two ex donations adam, thank you so much. Thank you for having me. It’s been a real pleasure. Thank you. Matching gif ts, of course. Excellent way to raise money, but so is a five k run or walk and generosity. Siri’s hosts multi charity peer-to-peer runs and walks. I am seed there five k run, walk in brooklyn a couple of weeks ago, great fund raised a lot of money for ten charities that were there. Generosity. Siri’s does the back end work from t shirts, race bibs finish your medals. They have professional chip timing. They take care of getting the permits and licenses that air needed. They take care of getting the portable restrooms and the fluid stations on the course of the photography. Videography they take care of all this back end, um, and also provide each of their charity partners with customised web pages for your charity. And also, of course, for your participants. So for their fund-raising and generosity, siri’s has a charity support team which helps you with your team building and your fund-raising that that charity swat teams there to help you. They are at generosity siri’s dot com. They have events coming up in new jersey, florida, atlanta, new york city, philadelphia, toronto. You can just pick up the phone, you know, heard me say this before for other sponsors. When it’s to pick up the phone and talk to the person, have a conversation. Um, you would talk there at general city serious to dave lynn. L i n n he’s the ceo they are at seven one eight five o six nine triple seven seven one eight five or six nine triple seven just talk to them, see what? See what they’re about and how they can help you and how you could become a part of one of these multi charity events that they host throughout the country. And ah, last week i called them so erroneously this is terrible generation siri’s, so i apologize for that is not generation siri’s that was if i had an intern, then the intern would have written out there were the name general city siri’s and i would not have abbreviated it last week g end. So i blame the intern that i don’t have since i don’t have an intern to blame. I blame the one i don’t have because it’s clearly not my mistake. Generosity. Siri’s is our sponsor working with our elders, those who are in their seventies, eighties and nineties. It is what i love about doing planned e-giving work i’ve been doing plan giving for seventeen years, eleven years in my own business, and i love working with older americans. They have this peace. About them and this comfort. Um, that is just an ease. You know, they’re not thinking about business development and social networking. That stuff is well, social networking is too some of them very foreign, or they’re just basically just scratching the surface of it and business development. That is like decades old for them. And this just leaves them with a harmony and a piece. And i just love that. And it’s it’s what i really love about planned e-giving and i say more about that on my block there’s a video on my block where going to a tiny bit more detail about why i love working with our elders. That is at tony martignetti dot com. And that is tony’s take two for friday, twenty fifth of april seventeenth show of this year. I am very glad that we have a new monthly contributor. Her name is cindy gibson. Welcome cindy. Hi. Thanks for having me. My pleasure, she’s. Our newest contributors. She’s going to be covering grants fund-raising month to month she’s our prep today, emmick she has a phd and over twenty five years of experience with non-profits, she’s had leadership roles for several national foundations and non-profits so she’s been on both sides of grants. Manship she was a non-profit times top fifty power and influence, sir cindy is principal of synthesis consulting. You’ll find her on twitter at sin gib si n g i b and synthesis consulting is see why end t h e s i s welcome to the show, cindy. Thank you. I’m glad you’re able to be in the studio first time. I’m happy to be here. It’s exciting, you’re going to be usually calling in from from boston indeed. Okay. Oh, can i say something about matching gifts? You certainly you just cover that. Just a little tip for your listeners. You might not know this, but if all of you listeners, if you have a friend who works in a foundation, a lot of foundations give two to one or three two one matching contributions for their employees who have a favorite non-profit on want to give a contribution. They can submit it to their office in the foundation and they’ll give you a match. Excellent. Adam didn’t mention foundations. Thank you very much. We want to talk about you’re the board’s role in grants fund-raising just rolled their eyes incredibly. All right, so i just thought, why is that big eye roll? What are you seeing in boards or not seeing inboard? Well, i think it’s funny because everybody always that’s like the standard topic. What? How can your board helpyou? Fund-raising and as any good fund-raising will tell you, it’s just it’s sometimes is this a fan task to get your board involved? And the grants are no exception on dh so well, we all love our board members it’s always an ongoing slog to try to get them to appreciate the their their role and fund-raising and so a lot of what we’re going to talk about spills over toe all different kinds of fund-raising but we’re the tap your expertise on grantspace ship specifically to the extent that there’s something specific to grants. But, yes, we have had guests urging, imploring, beseeching non-profits to doom or with their board. All right, how do you suggest we get started? What should we be saying at our next board meeting or before or before? So we all know it’s relational, how many times can we say that it is? But i say this all the time and i’ve sat on boards, and i watched boards, and i funded big intermediaries that do this kind of capacity building. And they all say that you really have to work on building a culture of philanthropy on your board. And what that means is it goes beyond, you know, the development director of the executive rector coming into a meeting and saying, hey, board members, who do you know what this foundation or you know, who do you know, the trustees? Do you know the president, which is great if they know them, but it has to go beyond that. It has to go beyond okay. How do you know them? Are you willing to reach out to them? How are you willing to reach out to them? Is it a letter? What is your role in getting to them? So it goes beyond just sitting around and saying to aboard, hey, give us the names and i’ve watched boardmember that the’s means literally throw pieces of paper on the drum director and there’s no time at all to sit with them and strategize. You know, you really need to have the strategy, the strategy with them just well, okay, here’s, i identified i named the name or i picked check the name off on the list. You take it from here, right? And i’ve seen that on dh some and then development directors or exactly directors walk away, and then they they’re very frustrated because they don’t know what the relationship is, and they don’t know how willing the boardmember is to follow up on it. So you the more you can get the board members and in my opinion, devote time at every board meeting to do this process to not just say, okay, boardmember is writing ball down, but okay, let’s, have a discussion, then you know our so and all brainstorm about how each of these board members in their contacts could move this forward together. Every strategy is going to be different for every funder as we know. So the third step of that is prioritizing. Which ones do you think are the most promising relationships that the board members have have identified with foundations or otherwise on which ones we’re gonna concentrate on. And then finally, what? The next steps were going? Teo, you know, really codify it so okay. So you you’ve given us a lot there. We’ll waive time, tio unpack. I had to talk fast. Okay. Don’t weigh have twenty five minutes. You don’t need to and there’ll be other months to your coming back. So we can always continue which we i’ve done with contributes before so it’s not a problem don’t okay in terms of prioritizing well now let’s seemed to take a step back before that. You want to see this at every meeting and then a discussion around strategy, just like we do with individual fund-raising now we don’t necessarily do it at a board meeting, although we may. Tuas well, but we strategize about individuals all the time. Who’s the better. Okay, we’ve identify who’s the best person. How are we going to do when wei have something coming up that they should be invited to? Or should it be maura oneto one is should we just be engaging them in our communications? Good. I just threw out three things. There’s all kinds of ways. And i think that the big challenge with bored, bored people come on boards and they think i’m going to be asked to fundraise, you know? And you really have to sort of give them a set of options like you just did very well, but i can’t stress enough you made the remark about doesn’t have to be at the board meeting, i found that it really needs to pay that’s part of the culture thing that i’m talking about literally setting aside that time in a meeting and making for everybody’s sitting there and that’s what they’re focused on for a period of time, almost in grains, a sense of value into the exercise, and then it makes people automatically think, oh, i’m going to this board meeting, i’m going to have to start thinking about it, and then i’m going to have to start and actually, you know, at the end of these sessions, if you have time to go around the room and say to each boardmember how are you going to follow up on this this contact that you just gave me saying it out loud in front of your peers? There’s some sort of contract there, and you can go and people were taking notes, you go back and say, well, you said you did this, okay, so you want to see the regular part of the agenda and it’s adding gravitas to the whole conversation because you’ve said, like you said, and i said in front of people and, oh, and you’ve got a you’ve walking away with some responsibility and, ah, a meaningful responsibility for a boardmember okay, um, in terms of the prioritising you mentioned, um, a lot of people, i think, get one off requests from boardmember zx could even sometimes even worse, i come from the executive director or ceo look at this grant that looked this grant that so and so, god, what will we do that kind of work? Send them a proposal? What do you do with that? Those kinds of one ofthe requests, which cannot, you know, sometimes you’re not so infrequent, they’re not infrequent that gets tow the prioritizing thing, you’re right. I mean, you could go around the room and talk to your board members, and you will always hear the there’s always one boardmember that we’ll say at least one ah, i know somebody at the gates foundation or i know somebody at the hewlett foundation, which are huge foundations and and while it’s actually really good to have someone on your board, who knows somebody there when you start to dig down with, um, it’s, may not be somebody that’s really the dirac act conduit or somebody who can really move things at that foundation and that’s what i mean about so that to me, that’s not a priority right now down the road? Sure, you know, give that boardmember time to get to that person, right? A couple of emails, maybe go out to lunch, test that relationship out to see if it’s worth pursuing it’s, the board members that have really the have direct relationships very close relationships with funders that are not a cz thie odds aren’t as stacked against you on dh for small non-profits that’s usually your local foundation or your community foundation are or a family foundation. Those are the kind of relationships we’re going to see that’ll probably go to the top of the last first, and then ps the more you get that kind of funding as a grounding. Ah, the more national thunders will pay attention to you because the first question that national foundation’s will often say is, do you get any local funding if you’re so cocopa non-profit and if you don’t, it is a red flag, they will say, we’ll come back to us when you can show that you actually have traction where you live first. So so that’s what i meant, okay, excellent. You like the foundation center for for grants, research att this point where we’re finding out what charitable missions, different organization, different foundations of funding and who boardmember czar like the foundation senator labbate i’m a big fan, the foundation center when i was a funder, we funded it and they continue to be the place to go. Ah, and they’ve gotten much more sophisticated. They’ve had a turn in leadership and the person who runs a broad smith is extremely technologically savvy, and they’ve really transformed it, teo, a real state of the art search and john that being said, of course, now there’s other sir tensions out in the world. I mean, you’ve got google and you’ve got, you know, i have to do is google something and you’ve got guide star, you know which part has all the nine nineties available, which you’re probably your best resource in terms of seeing who that foundation has funded before and who’s on. The board and you know, the all those kinds of things. So, you know, there’s, a wealth of materials, but certainly the foundation centers a great resource. Okay? And, of course, they have their cooperating collections exactly throughout the country. Clay on dh if you can get to a cooperating collection library. It’s absolutely free and there’s, always a librarian, that’s helping you sure there to help you, but it’s always online, too, and you can go right directly to the centre and get the website and go to their resource is pretty quickly, but okay, but then there’s ah, is there a subscription fee? If there are there’s bundles and packages, you can get your sorry, okay, no, no, no, that that was for me. You haven’t been in monisha. Um, that was sam. Give us a hand signal and cindy’s, yes, my feeling, secure, apologizing. That was for me. What do we do when we get these one off requests that aren’t such a high priority? And it does come let’s say, from a volunteer before boardmember now key, build it up and make it the worst case scenario a significant boardmember has suggested that we do go to the hewitt foundation or ford or great gates, or or what is something that’s just not a good fit, whether it’s enormous or not it’s, not a priority. What do we say to him or her so that they feel their request has been honored but isn’t going to be immediately handled, right? Well, we say that’s a really stupid idea, and you’re off the board now know it was a different scenario way. Well, that’s going to depend on your relationship with the boardmember but i think most port members, if you say to them, we really love the idea that you know, these people, i mean it again, it is a really great thing if you’ve gotta boardmember who’s gots and into some real money on a foundation, but, you know, we really just have to take our time and pursue that relationship over a little bit longer. Time period, until we build up our base of other founders that they’re going to pay attention to that sort of what i just said, okay, going back to it, yeah, so we could we could make it a lower priority that way cracked, we’ve gotta lay the groundwork before we could be, but in the meantime, but in the meantime, they should be, you know, sure, sending an email, little heads up and saying, you know, look, i’m on the sport of this non-profit and they’re great, and i know you probably can’t fund them now, but, you know, can we send you information or can we go to lunch and just sort of do an informational meeting, you know, again there’s the eye, i think it’s all good, i think all of that sending funder stuff, even though you know, they’re not going to read it, you never know on dh e mean, you may assume they’re not going to read it, but you never know and just them seeing it across their desk periodically, over and over again, they’re going to start seeing your name and associating it with an organization that maybe they should touch, too. We gotta go away for a couple of minutes. We come back cindy gibson, and i’ll keep talking about your board on grants. Stay with us. You’re listening to the talking alternative network. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Talking alternative radio twenty four hours a day. I’m christine cronin, president of n y charities dot orc. You’re listening to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. Got lots of live listener love bangkok, thailand olivos, argentina welcome, argentina. We don’t get too many south american listeners. Welcome and seoul, south korea on your haserot hanoi, vietnam welcome. We don’t get too many from vietnam, but occasionally you’re you are with us. Glad you are coming back to states new bern, north carolina, las vegas, nevada live listener love to you, um, cindy gibson, our new ah monthly contributor on grants fund-raising talking about the ah, the culture of fund-raising on your board. I know you have a lot to say about the culture. Uh, what else? What else would you like to see? So i thought one of the things i wanted to mention is we always talk about how to get boardmember is more involved in to strengthen the fund-raising culture, but we very rarely talk about some of the challenges and the downsides of port involvement in some of this. But you do want us to have our board involved? Absolutely okay, theirs and i wanted to put through a few cautionary notes on their and and one, of course, is that has been a subject of huge debate is whether foundation board members foundation should sit on non-profit boards on dh that has been very, very controversial, but it’s becoming a more common practice. And so this is what let’s set the stage was not something that i’m aware of a lot the foundation is funding your organization could be yours could could be just a foundation funder who can’t find you necessarily, but it likes your organization on dh asks to be on your board or, you know, somebody nominates ok, ok, go ahead. So this this sort of came about is a bigger trend about well, fifteen years ago, um, and it sort of came out of the whole venture philanthropy world where business people were becoming more and more hands on. I wanted to be more and more involved in the things that they were funding through their foundation or through there, their individual giving. What have you? And they started asking to be on boards on dh non-profits i think at first were yeah, those so win win, it’s great, you know, to get this big funder on our board, but over time, some non-profits came to see it as a hindrance because they were either huge conflict of interests whenever a funders in the room, no matter what setting it is, people tend to shine for the thunder. Ah, they limited honest discourse, sometimes in the in the board room, even though they were all supposed to be peers. Everyone was painfully aware that this person sitting on their board had the potential to give the money or knew lots of people with money and tell them things that were going on that they may not have wanted share. Ah, in a personal story, when i was at a foundation, i had five non-profits come to meet with me and say that they wanted to have they want to see if i and some other mike funding peers could have an intervention with another funder who sat on two of the organization’s boards and was so so hands on and dictating. What? What this organization to do but everyone on the board and the organization was afraid to speak up and challenge him because he find it them so it’s. Just a cautionary tale about you might think that’s a great thing at first. But, you know, be careful with that. Okay? Excellent. What happens when you get a no from we’ve we’ve done all our due diligence and and even let’s say it was a boardmember connection and ah, we will return down. Um well, that’s, that’s always distressing and it’s hard not to take personally, but it’s usually not it’s usually a number of reasons that you get turned and we all turned down, and we all know that, but it’s particularly difficult, i think when you have a boardmember who is in a position of power already, and and you have to go tell them that you were turned down and they were the ones who may have shepherded this through, um, you know that boardmember has a personal relationship with with whomever and the funder, and they’re going to say what they need to say, you know, even if you’re not there, they’re going to have a personal conversation, probably with their friend at the foundation, and find out what went what went wrong. But what i would say is is to not look at that as a clothes store unnecessarily is tio, then work with the boardmember how’s that relationship and go back to the funders and now and say, well, can you? Do something else for us. Can you call up five other funders for us? Can you do that? Sure. I mean, good program officers will do that. They really do see that as part of their job. Um, or can you do a funders briefing for us? You know, can you host a lunch way? Have george in jail on non-profit radio and i’m sorry too. In course you’re at you and you’re very well. Second appearance, but first, first as a monthly but it’s, easy to rebuild. Rebuild do-it-yourself were very easy. Rehabilitation and parole program. Ah ah! Funders memo what? What is that? So? So this is just a briefing. Let’s say let’s say that i want to dio i’ma non-profit and i want to talk to other funders. Buy-in non-profit i could go to x foundation who turned me down and say okay, you can’t fund us. But you know these five other funders. Urine. You know the miss colleagues. Could you have a lunch? Your foundation and invite your colleagues so we could present what we dio to them and it’s a briefing it’s really not asking for money, it’s, just here’s. What? We d’oh let’s. Have a conversation, and you can even do it with two or three non-profits, you know, have sort of, ah bigger event out of it, and i have actually done a lot of those, and i know lots of other funders have done that as well on, and they’re a lot of them are glad to do it. So you get if you get the right non-profits there and the right mix of funders, the conversation could be really great. I mean, could be very rich because you start talking about the issues that large, you know, so excellent, right? But there’s, no money on the table necessarily not necessary. Just we’re opening up, we’re opening the door ok? Yep, exactly. And also that no is not the final answer. I mean, there, there’s there are other funding cycles, and they’re going to be other years and opportunities. Yeah, exactly. And something you just have to say to them, is this a definite no. Can we come back? I mean, you really have to clarify because next time you come on, you want to ah, you want to talk about what makes a good proposal, right? That’s under it, that’s. Great. Okay, am i out of jail now? Oh, yeah, you were yeah, it sze not hard to get out, but it’s. Pretty simple to get in because i’m jumping at the chance to put people into jargon. Jail jumping. Cindy gibson synthesis consulting is her practice see y in th e s i s and you’ll find her on twitter at sin gib glad you’re with us for a month the month anger in my pleasure. Thank you. Next week it is going to be, um, accounting professor brian mittendorf about using numbers in your stories and i promise you we’re not going to have a dull accounting lecture. We’re going to start with finding out how it is that always asset equal liabilities guy would like that explanation that from when i when i quit my accounting class at carnegie mellon university about two weeks into it, i want to know this magic of how assets equal always equal owners equity plus liabilities. If you could explain that to me. Well, well, i don’t know what i’ll do, but i’ll just be i’ll be excited, so this is not going to be dull. Counting conversation using numbers in your stories, that’s what we’re going to talk about. Also, maria simple, our prospect, research contributor returns and she’s going to have some wisdom. Of course, she’s, our doi end of dirt, cheap and free resource, is never lets us down there. Our creative producers, claire meyerhoff, sam liebowitz, is our line producer. Shows social media is by julia campbell of jake campbell, social marketing and the remote producer of tony martignetti non-profit radio, helping me when i go to conferences and do remote interviews. John federico of the new rules, this music, you’re listening to it’s by scott’s dying be with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. They didn’t think dick tooting getting dink, dink, dink, dink. You’re listening to the talking alternative network. E-giving good. Are you stuck in your business or career, trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m. We’re gonna have fun, shine the light on all aspects of music and its limitless healing possibilities. We’re going invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com you’re listening to talking on turn their network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking.

Nonprofit Radio for April 18, 2014: NTEN & NTC: Why You Should Pay Attention & .ngo

Big Nonprofit Ideas for the Other 95%

Listen live or archive:

My Guests:

Amy Sample Ward

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Amy Sample Ward

Amy Sample Ward is CEO of Nonprofit Technology Network and our contributor on social media. On the opening day of the Nonprofit Technology Conference, we talked about the value of NTEN and NTC for small- and mid-size nonprofits. Everybody uses technology!

 

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Glen McKnight, Andrew Mack, Evan Leibovitch

Glen McKnight, Andrew Mack, Evan Leibovitch
Me with (L-R) Glen McKnight, Andrew Mack, Evan Leibovitch

Introducing the new top level domain–and its affiliated community–for nonprofits throughout the world. Plus, a primer on how domains are managed by ICANN. I learned a lot! My guests from the Nonprofit Technology Conference are Glen McKnight, secretariat of NARALO (it represents you!); Andrew Mack, principal of AMGlobal Consulting; and Evan Leibovitch, global vice chair of the At Large Advisory Committee of ICANN.

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Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i’m very glad you’re with me. I’d be forced to endure black hairy tongue if i came to learn that you had missed today’s show and ten on dh and tc why you should pay attention amy sample ward is ceo of non-profit technology network and our contributor on social media. Of course you know her. On the opening day of the non-profit technology conference, we talked about the value of n ten and anti seafirst small and midsize non-profits everybody uses technology and dot ngo, introducing the new top level domain and its affiliated community for non-profits throughout the world, plus a primer on how domains are managed by icann. I learned a ton, and you will too. My guests from the non-profit technology conference are glenn mcknight, secretariat of naralo, which represents you will learn what that is. Andrew mac principle of am global consulting and evan leibovich, global vice chair of the at large advisory committee of i can between the guests on tony’s take two inauguration of the non-profit radio knowledge base, both these interviews came from ntcdinosaur provoc technology conference. And here is my discussion with amy sample ward about the conference and ten welcome to tony martignetti non-profit radio coverage of non-profit technology conference and t c twenty fourteen the hashtag is fourteen and t c and my guest now is amy sample war. She is very well known to non-profit radio listeners, of course, a monthly social media contributor, but here and and and outside non-profit radio. She does have a role. And that is ceo of non-profit technology conference of and abandon the non-profit technology network partner. Exactly nowhere. Welcome back. Good to see you. Thank you, it’s. Nice to actually be in person. Yes, i know you were usually bicoastal, right? The power of radio is that we’re not actually in the same room. I know. Um, your ceo of this gig. How did your did your welcome? Plenary go. I hope everybody was standing ovations. And was it exciting? I was here setting up. Yeah, it was it was really great, but actually, i think i was surprised. I think everyone else was surprised by how many emotions we went through because there were stories and videos. From the jupiter video awards and ah, ignite presentations that put everyone in tears inspired them, but then also things where we were laughing hysterically, so it was it was a great emotional roller coaster, which i don’t know what that says about the attendees or the community, but that’s how we’ve started the conference, a lot of open hearts, exactly excellent, excellent, and i’d like to spend some time talking about something that we don’t when you’re on each month, which is let’s, talk about what the non-profit technology network is, and then we’ll talk some about ntcdinosaur well, for future future future conferences, but, um, tell me what’s the why should somebody pay? Why should someone in a non-profit pay attention to non-profit technology network? Well, so many reasons way have a decent number of minutes together as usual, i would say first of all, it it’s totally okay if you don’t want to be on in ten member, but there is definitely no way that in your organization you khun b ignoring the valuable and critical piece that technology is bringing to you being able to work efficiently, effectively, i know what you’re doing know who you’re reaching know how much money you’ve raised track what you’ve done proved that you’ve done it tell people then, how much you’ve done, you know, technology is just crucial for any organization, regardless of who they are, where they’re based, what they’re trying to do, who they want to talk, teo, and to not focus on that across your staff, you know, it isn’t just the director that should know about those things. Every staff person is making decisions that impact technology either for their team, for themselves or just is it taking you five minutes to do something that could take you one minute? You know that that means more time devoted tio doing more of your work instead of, you know, doing more work to do the work, okay? And and how does intend help people who are let’s focus on the people? We’re not in it and because, you know, our audience is nine thousand small and midsize shops, they may very well not have a night manager directly. So what does intend for those people? Well, we’re really focused on strategic use of technology, meaning we don’t focus on the specific tools were we’re never going to tell people on a webinar that they should all be using a certain tool or a certain app or a certain platform, because it may not be right for you. Those those tools, i mean, there’s a million choices for everything, right? There’s like over two thousand crowdfunding platforms? I mean, there’s, there’s just so much choice out there that it’s important, that we provide some some practice, give people a chance to practice, talk through and really understand how to make those strategic decisions. How do you evaluate what you need so that when you go look at those tools, when you walk through the science fair and talk to different providers, you’re able to say, this is what we’re looking for. Can you get us there instead of allow shiny? I want your shiny thing, so helping people understand how to evaluate their own needs, but then how to budget for the technology that you’re able to bring in figuring out what your budget is, and then how to push that against all of your programs. You know, it shouldn’t just be a bucket of office supplies and general technology, not a great budgeting plan on then. Also that you’re able to evaluate then what you invested in to know if it’s still meeting your needs if it’s helping you reach that impact if it’s helping you measure that impact, etcetera and we’re talking about technology runs the gamut. Randi probably could be cr emmett, maybe social exactly might be crowdfunding could be your web site. It could be anything. Um and how does how does intend go about this? How do we empower non-technical agis ts too do all the things that you you’re you just said with that with their technology and and evaluate yeah, we i mean, we’re always open to more ideas for how to do this. Because it’s a it’s. A lot of work, right? It’s. A pretty big mission. Pretty large goals and what what we do, at least right now is we have offline events. We have the conference. We have auntie si. But we also have smaller local events sum that happened every month as volunteer lead meetups in about thirty cities in north america, plus poland. And you know poland is charging ahead for europe. And then we have some that are led by antennas workshop. So all day workshops usually in a pretty deep dive into a specific topic training, etcetera and those air live workshops in in cities. Yeah, we’re in a density, i guess, yep, exactly on then we have year round online programs, all kinds, you know, same as you were saying, every kind of technology, every kind of technology is covered in our webinars we have way have webinars for fund-raising folks for communications folks for leadership level staff who don’t want to know howto install a module in their droop a website, they just want to know why they have decided to use that website and and for those folks, we also have webinars that are for people just getting started trying to figure out the tools that they need, and people have been doing it for twenty years, you know, and are really looking for the latest and greatest kind of tips on to be able to share with each other and the merge of those offline events and community programs and our online webinars our communities of practice, so those are usually topic focusedbuyer oops, so there’s one four directors, for example, there’s one for folks who manage content for their non-profit, etcetera, and they’re online discussions, but they can have monthly calls her webinars together on their totally free to participate in communities of practice. Yeah, yeah, yeah. Eso it’s it’s kind of the merger of being able to talk to other people that know what you’re talking about, learn something with each other, but then also have kind of asynchronous just online connection. Tell us a little about inten itself. How? Because the staff well there, i think they’re throughout the country. Right? Right. We have way have eleven staff and eight of them are in portland, oregon. Okay. And three of them work from home in the cities they live in in california, washington and illinois. Um, and how long have you been within ten? I this i just realized this yesterday. The, uh, ntc in d c in twenty eleven was my second week as the membership director when i started twenty eleven yet. It’s, my, my three year anniversary. Okay. Congratulations. And thank you. You started as membership. I started as a membership director. You remember of intend for a long time. Where, you know, for many years in new york city, you were going to the meet ups there? Yeah, i actually have been a member, and i started the tech club that’s in portland back in two thousand seven and then left and started a tech club in london and then moved to new york and was a co organizer in new york, and i’m back in portland, so i had to rejoin is a co organizer because the group is still going seven years later, which is very strange to show up and not have to tell people why it’s there, you know, when you’re just starting a community kind of volunteer led group, every meeting that started with okay, this is why we’re here. Please tell your friends, please bring people to this group so that we can survive. And now it’s. Just a thriving community. It’s it’s really surreal. Outstanding. But now what happened in london? You didn’t mention london as a city that has. Yeah, they still do. They still have their eye. I am not sure if they still do mention poland yet. Poland, right? But london, you know well, london was formed under tech soups, community program, net squared and so they may still work with tech. Soup there’s a a country partner, their charity technology trust so they may still work with them, but they aren’t at least ten and ten affiliated group. And, of course, if you want to find where the intent affiliate groups are the intern work. Thean ten website. Exactly, yeah, under the community tab. We have a tech club link and i love that the novel called and ten new york city and in portland, and i don’t think any of them have and ten in the name. Many of them are called tech for good summer called tech clubs. Some of them are just called like community technology, something we’re pretty open. Our point is that people are having these conversations and sharing these resource is, regardless of what they’re calling themselves. Okay? And how much of what we’ve talked about can someone participate in if they’re not on intend member, you can participate in anything we do without being a member, but as a member you can get big discount on registering for the conference. You always get a discount on webinars or training’s things like that. Okay, everything is accessible, very giving group we’d like to give you. Alright, that’s, wonderful art. So you don’t have to be a member. They didn’t even think that shooting getting dink, dink, dink, dink. You’re listening to the talking alternative network, waiting to get a drink. Cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. You’re listening to the talking alternative network. Duitz hyre but what is membership like if if i am a member, yes, but i don’t remember if there’s only one rate that that members pay. Sure. So there’s you conjoined as an individual or you, khun joins an organization when you join is an organization. It covers unlimited staff, because we don’t necessarily know how many staff you have so it’s so you don’t know whoever your staff are. They khun b, a member, three organizational membership and it’s based on your operating budget. So if you’re ah non-profit, whose annual operating budget is five hundred thousand dollars or less, which is the vast majority of the profits than your annual membership for unlimited staff is sixty dollars, you’re kidding. I am not sixty dollars, for an organization under under half a million dollars. Yes, that’s outstanding, or i think so, too, and that’s the vast majority of non-profit radio listeners like small and midsize. If you happen to be an organization that has an annual budget over half a million dollars how much? Then it goes up. It goes from five hundred, too. Two million. Two million to five million and then above five million. So even if it leave it at the top, it’s still only three. Thirty five. Oh, my goodness. And for unlimited members within your organization? Yeah. Are you getting a little help from somebody in the audience? No, i i just saw i just saw julie. Who is our conference manager. Look up when i as soon as i was starting to say specific numbers because i haven’t had a lot of sleep. So saying specific numbers on a microphone, you know, okay. And i’ll give a shout to julie to thank you very much, julie, for all the help that you gave non-profit radio and me leading up to today. Thank you very much. Really? Julie conroy is that excellent eyes also julia smith. Yes, she was. Julia smith is not currently here, but i’ll shut her out too. She was also very, very helpful. Yes. And we have a james and a jessica. We are no longer hiring j names wear at capacity for j names. All right, let’s. Move. Teo ntc why is the non-profit technology unconference a great benefit for oh, wait. No, no, i have to go back individual membership. So, yes, we didn’t cover that. What was there? The same? They’re the same benefits, but they only cover one person. Okay. Andi, how much did i pay for eighty five dollars? Starbucks stand. Oh, so individuals pay more than small organizations? Yes. Because primarily individuals in the membership in the community are independent consultants. So it’s it’s kind of the hybrid between it being the for-profit organisational range. But put it in his individual. Okay, um, so now let’s talk about the non-profit technology conference and she why is this terrific? For for non-technical agis ts and then well, and then we’ll talk about technologies do because you have a lot of there’s, a lot of technical there’s, good technical work. And they’re all kinds of nerds here. Yeah. All right. Well, all right. Let’s, talk. Let’s. Start with the technologist. We’ll double it. Technologist. Find here. Ah, you will find many people who feel just like you that you are probably the only person in your organization that knows what you’re talking about or knows what those things mean or knows how to set up a database, but you’ll also probably find a lot of people who legitimately want to get past the conversation of, you know, complaining about oh my gosh, you know, my program staff hate when i tell them this or no one ever does their updates, if you are a really, you know, director, technology person in the organization, you’re going to find people, regardless of their job title, who want to talk to you about the things you’re doing, the things they are doing, you know, and and really talk shop, get share ideas, figure out if there’s something you’re doing that they haven’t heard of, you know, tell you about their favorite tools. It’s a pretty good it’s, a pretty good kind of swapping community. So let’s, let’s break down silos where where is off on the side? Yeah, often not in leadership or decision making rolls, right? An organization writes and that’s collaborate. Right. And that’s. Why we got rich? We no longer have when you look at the program schedule for the conference, we no longer list tracks we don’t say, you know, these are all of the sessions for communications people and these air the sessions for leadership level staff because there may be leadership level staff who managed the communications as well, because there are a small organization or they may be communication staff that want to be in a leadership position, and they want to go to those sessions. So we tried to break down even our structure that promoted those silos to encourage people to go to the sessions based on the content of the sessions. So we still listed if it was a tactical or restaurants, you know, gave some parameters, so people knew what they were getting into. But hopefully it really encourages that cross pollination. You go in a room and the speaker could ask, you know, who works in these departments? And you’re going to have people representing every part of oven organization and what i do see these air, not tracks, but i see. Learn, learn, connect and change a cz topics that the workshops fit into, right? Yeah. Those are the three pillars of intends villages. I call them topics, but yeah, yeah, they they sound very important when you say pillar. There, the three buckets of our work there, the pieces of our strategic plan and their how really, everything we do, helps fit across the spectrum of the community. There are people that want to come just to make connections, and that is okay. You know, they’re people that come. They don’t want to talk to anybody that i want to be anybody’s friend. They just need to learn this stuff so they can go to work, you know? But there are also people that come here because they want to do all of it. You know, they want to meet a couple people, they want to be inspired, but they also wanted go to that one session and write everything down that the person says, because they know they need to hear it. Let’s, let’s, talk about ntcdinosaur the for the non technologist. Sure. What? What? What? What are we gonna find? Sure. I mean, some of the some of the most rapidly growing segments of the membership are into traditionally non-technical teams, the program staff on the leadership staff because as i was saying at the beginning, you know, everyone has recognized that you have you have to be smart about the technology you’re using cause it’s underpinning everything you dio it is your success or your failure. So staff in program rolls are now being told, you know what? Can you demonstrate that? Can you prove that we don’t want to know if you serve that many meals? We want to know how those meals change those people’s lives and we’re used to being able to tick up pretty easy to get, you know, transactional box and now it’s program staffer being challenged by funders even by their own staff and their boards to really be able to tell the whole story of their impact and not just the transaction data. They’re coming to the entire community to figure out. Not just how do we think about measurement? You know, they know how to think about measurement, but they need to know howto i actually store this data. How do i collect the data? How do i know if the data is valuable and it’s the right data? And then how do i tell stories about this? You know, i’ve collected all this data, all these numbers. What do they even mean? Can we create context can recreate really compelling evidence? Okay, program staff, what about fundraisers there? I mean, ever it’s a non-profit conference, everybody is a fundraiser. Everybody would gladly talk to you about how you should invest in their organization. So there are true fund-raising sessions, you know, plenty of sessions that air explicitly about friendraising but so many sessions now kind of blur the lines between program communication and fund-raising because they’re about storytelling. Well, it could be a story you want to tell that’s an advocacy campaign or it could be a story you wanna tell, two raise money for your mission, whatever it is, there are so many of the sessions that i think touch on all of those best practices, all the principles you need to follow and many sessions, even if they’re considered a fund-raising session or communication session use examples from all those different kinds of campaigns. How about ceos? Executive director’s? Why? Why did they belong here? Oh my gosh, i mean, i really think that if you are leading an organization and you, you don’t need to know how to get into the back end of your website and change things, but if you don’t know why you have that website, how it is meeting your goals, how you’re going to decide if you need to do a redesign or you need to go get a new website or or anything, then you’re not going to be able to make those decisions in a leadership position. You’re going to be relying on your staff, which is great, they should help you help inform that decision, but if you’re not able to directly engage the way that you are for many, you know organizational leaders and maybe a fundraising campaign decision or a pr topic, i just don’t think that you’ll be able to successfully implement any project that then relies on that website or then relies on that database, as you said earlier, i mean technology’s just so critical toe operating any organization right, leadership needs to know exactly what it can do, how it can be a value and the leaderships sessions that air at the conference, you know aren’t trying to tell executive directors how to build a website, you know, they’re not trying to convert you to become a technologist, the sessions here for leadership level staffer really toe have those conversations about how do you staff for technology? If every single staff person is responsible for managing and budgeting for the tools they need to get their work done, are you providing them with training? How are you evaluating, you know, their use in there, you know, quarterly or annual reviews, all of those pieces that fall under, you know, a traditional non-profit leader’s role with staffing and accounting and all of that still has to either rely on technology or consider technology to be successful. Do you know, are there many board members who come many board members because many people who are on non-profit boards also work at a non-profit, you know, so they’re coming with with two roles, both how do we, you know, think about this as a board where we’re really looking at that evaluation piece, we’re really looking at that larger story of our mission, but then also how i think about this for my day job, where i work and maybe in a more specific role, okay, leave me with something inspirational as ceo because we’re about we’re about to wrap up about ten or, um, something inspirational it’s like, if you tell someone to say something funny, nothing left to say, well, something that i was inspired by, at least for this morning’s plenary was that, you know, i said at the very beginning, there were a couple that made everybody cry. There are a couple that made everybody laugh, and there were a couple that were just the true here is what you need to know to go be successful in your work, and i think it was that, at least to me, what what i reflection on that is that it was the perfect balance of how i feel like almost every session goes every day of the conference goes, and really the whole year with this community of people, it isn’t what did you say? Open hearts, you know, it’s it’s, one of the on ly communities have ever been in in my life where a zsu nas you show up, you know, and you have that kind of hesitation do i introduce myself? What do i do? Everyone just has high where have you been? You are supposed to be here no matter who you are, no matter what organization you represent and and i think the fact that we could start a conference in an unprompted way with tears and laughter and people sharing incredibly personal stories from a stage in front of two thousand people, i think there’s just evidence that it’s a community made for that sharing, you know, it’s, check your insecurities at the door because this isn’t a place for that kayman sample words the ceo of non-profit technology network and ten there in ten dot or ge her idea on twitter is at amy rs ward herb log is amy sample ward dot or ge? And i want to thank you very much and she’s also, as i said, ah, regular monthly contributor to non-profit radio, which i’m very glad about, thanks so much. Thank you for having me and thank you for being at the anti see. It’s a real pleasure. Thank you. Thanks for setting us up. Here durney martignetti non-profit radio coverage of the non-profit technology conference and t c fourteen ntcdinosaur hashtag thanks very much for being with us. I love having amy is a guest and it was a pleasure to be with her face to face at ntc we have a new sponsor. It is generation siri’s. You may recall that just a couple of weeks ago i am seed their event in brooklyn. It was a five k run walk and it raised money for ten charities. That’s what generation siri’s does? They put together runs and walks for the benefit of a bunch of charities and they do all the back end work of getting the permits and the licenses and they rent the equipment, all the audio and all the tents and all the stuff that you need it to finish line and they take care of all of that for the benefit of the charities that want to participate. They had that one in brooklyn there’s one coming up in miami, new jersey, toronto. They’ll be back in new york city in november and i hope to emcee that one in aa in new york city and maybe a couple of others, you will find a generation siri’s at gen events dot com jen events. Dot com. Very nice people. David lin is the ceo there. I am taking interviews fromthe show and grouping them into topics to create the non-profit radio knowledge base i’m inaugurating the knowledge base with branding branding is so muchmore than most people think of it as so much more than your visual identity logo, website tagline and on the my block this week, there are links two interviews about branding so you can see just how deep it is. If you missed those interviews through the years, i’ve got close to two hundred hours of non-profit radio july is going to be the two hundredth show doing this for four years, and the knowledge base will organize all those interviews by topic so that you can pull the best of non-profit radio, video and audio on the subjects that you want and listen, watch on any device. The introductory video is on my blogged at tony martignetti dot com, and that is tony’s take two for friday, eighteenth of april, the sixteenth show of the year. And here is my interview now with three gentlemen who are delivering and representing the new top level domain dot ngo. Welcome to tony martignetti non-profit radio coverage of ntc non-profit technology conference two thousand fourteen with that hashtag it’s fourteen and tc, we’re at the marriott wardman park hotel in washington, d c and joining me now are glenn mcknight, andrew mac and evan leibovich and we’re going to talk about i can naralo so there’s acronyms we’re goingto flesh all that out and the new dot ngo top level domain all about domains and how these air all managed today. Glenn mcknight is secretariat of naralo, which is the north america regional at large organisation. Andrew mac is principal of am global consulting and is helping with the launch of the dot ngo top level domain. And evan leibovich is global vice chair of the at large advisory committee of i can. Gentlemen welcome. Thank you. Thank you. Thanks. Okay, evan, i can i see a n n the tell us what it is and why it’s important came. I can is the internet corporation for assigned names and numbers. It manages i p addresses, which is the machine numbers addresses of how machines find each other on the internet and the names of whatever dot com dot or ge dot us dot uk of the names you used to actually translate. To those numbers on how you get from your computer to wherever you’re looking for things every device connected to the internet, every single device in the world has to have a unique i pee or internet protocol address, right? If i overstated it, isn’t that? Is that right? Well, the problem is, is there’s a shortage of these numbers and everything, but i just didn’t need a number. Yeah, just agree with me that each single device that’s, right so one person could have three or four easily i p address is right. You have your phone, you might have your ipad, you might have your desktop right and maybe have a fourth device that i can’t think about, maybe have two phones, so each individual device has to have its own unique i p address, right? You’re absolutely right. I can. The internet corporation for assigned names and numbers manages that that process is that right? The numbering scheme, as well as the naming scheme numbers and not right. Because in your address bar, i’m tryingto make this this’s relevant to every single person. Absolutely who’s connected to the internet. So i’m not gonna make sure the relevance is clear when you go to your address bar you either type in a name most likely or a number. And that all is an idea. Dress at all relates to an i p address and that’s how you get to a site or a device if you knew the number itself like one o six thought this thought this thought this you could type that directly into your browser, but most people don’t know that. Okay? Yes, but there is a number behind every name. So i have tony martignetti dot com there’s an i p address the number that that’s an address in itself. There’s a number behind that. That common name. Exactly. Okay. Excellent. And if you think about it, if i can yeah, i can look at the andrew. It looks at the international policies around that. So it’s not just a question of the technical side, but also where is the internet going? What will the future of the internet look like? And it’s in a really interesting kind of public private partnership? Because it brings in people from many different sectors from the private world, from the government world from the non-profit world and they all come together to help design the policies that guide the internet as it goes forward. I can. I can is people. There are the internet corporation there. There are fuller. This is a robot. You know, it’s important to understand that distinction you wanted well, but the other thing to understand is that yes, there’s policies. But this is not about censorship. This is not about that neutrality. About that little sliver of regulations about names and numbers. Help me. Are there people are thie internet corporation comprised of people? Yes. Or there is. There is an office in in california and there’s offices in brussels. There’s offices in singapore where they have warm bodies that manage this. But there’s a massive community of volunteers that are. We’ll talk about it. It’s. Very bottom up. That’s what i think most people do not understand. I think most people think it’s dominated down top down. But it’s not and that’s where? The that’s where the regional at large organizations come in because there throughout the world. Right? Ok, now we’re going. We’re not tuna, rallo yet. Who appointed? I can to this role. How did they get that responsibility? Technically, it’s a contract with the department of commerce. So where did they come from? And let me explain, created icann the internet, as you, as you may know, was born out of a u s series of u s government contracts, right? He got big bird was originally a military was it was from the start, but, yeah, profanity. So it was it was set up and the advanced rate i liketo like i don’t like to leave listeners with acronym, the defense advanced research project administration illustration. That’s, right, darpa and so darpa. And the idea was that we wanted to have systems that would that would be able to share data when bad things happen. Right then it migrated to you guys and probably know a little bit more about the academic side than i do, but been migrated to being a way of for academics to share data. And then as time went on, people realized that this was a really big thing, and it could have a lot more. It could have a lot more potential uses that wade initially thought it was a very exciting time, very exciting time and so that clinton was during the clinton administration, and they decided this is too big to just be held in the united states and that there’s a real value and having it be a global thing. And so there was a movement to try to create this. What is effectively a public private partnership that involves people from around the world, and then then then i can was born, and it has been moving in different directions to become more and more internationalist as time has gone on since the early nineties. Ok, ok. And, of course, where where i’m deliberately not mentioning the old al gore cliche. I’m so tired. Okay, all right now, let’s. Okay, so that is very interesting. Very, very i can. So now it is bottom up. So we have these offgrid these regional at large, um, at large organizations throughout the world. Of which naralo the north america regional right regional advisory organs committee is one or the organization naralo well, i can has chopped the world into five region, so no naralo is one of them. There’s, also one for latin american and caribbean, one for europe went for asia and one for asia pacific and one. For africa. Okay, all these at large organizations throughout the world and they are helping to represent the people that are the people that are people, the individual internet users day in and day out, right? You’re not buying it. Domain. You’re not selling domain. You use them in your browser that’s, right? What does that mean? Well, so they thought the thought is that how does that relate to what i wait, wait. Give it a chance. Okay? How does that relate to what i just said? Okay, if ford wants to have a website that you look at their cars, so ford goes out, they buy four dot com. And in germany, though, by four dot d e and so on and so forth. Okay, yeah. Then, it’s, they market to you here’s how to find us. All right, four dot com you type that into your browser, you’re not the one buying the domain. They’re paying money to somebody toe have four dot com. They’re buying an annual subscription to somebody toe have that? Yes, they’re paying to somebody else that have four dot d and so on and so forth each of these top level domains dot com dot or ge every country has won so in canada’s dot see a uk, right? A you and so on. So there’s right now, there’s about twenty two dozen odd generic ones that aren’t associated with the country. Every country has designated their own and there’s about to be a very, very large expansion. Okay, we’re gonna get to that. We’re going to get there. Don’t worry. We have twenty five minutes together. Don’t worry. We’re not going to lose that. I know. It’s important. I happen to know, for instance, that morocco, the country, morocco is dahna emma. Because i have bought through bentley the custom earl. Tony. My name tony martignetti. Tony dot. M a. So i know morocco is emma and you know, and in bit lee itself. Where is billy going through? I don’t know why. Libya? Libya. Oh, dot fulwider libya. Yes. Okay. Excellent. Who thought right? You do that. All right. You got the right people. Hear you, do you? Do you guys do well, that’s a rhetorical question for the three of you know what? I was anywhere else than any other audience. That would be. That would not be rhetorical. If you see something dot tv that money is going to the island of to look tuvalu to value in the south pacific. Follow-up xero tuvalu otavalo alright to tuvalu. Okay, um, so well, all right. So i pay my money for the dot tony dot emma. Andi, i paid it to whatever hover or domain director, you know where you bought it from a registrar. Okay. That’s a recess, the registrar. And then they in turn, have bought it from a registry. The guys who run the dahna registry makes sense within that within the country of morocco. So more cases in the case of morocco it’s run it’s, run by the whoever’s, the moroccan internet authority. Okay, in some case, it’s much advantaged by a third party because they may have the technical skill. I don’t doubt that the two blue government, in fact, i know that the two blue government uses uses that uses a third party that help them run. That which is fine, you know it’s good for them. And how is all this? And how do do those relate to? I can’t okay, so i know there isn’t a direct relation. I mean, i know they’re not direct, but well, i can through contracts essentially has relationships with the people that do dot com dot or dot net and the new ones that air coming around the ones that are the country codes. There’s a little bit of a hands off relationship because that’s a national sovereignty thing. So i can doesn’t get involved in the national codes, but they coordinate them. So they do show up at the i can meetings. There is a relationship going, and they work on things like best practices. Okay, without i can we we would probably have duplicates all over the world. We wouldn’t be able to reach anybody. We’d have duplicates and triplets and quadrillion million connections. Think this is one of the things that tony that i think it’s really been important about. The way that the internet has developed is is that the real strength of the web is that it is a unitary web that there’s one place, that all of us can go where we can all meet online. So there’s not a moroccan web and a saudi web. Yeah, and and and and and a senegalese web. And because of that, we can do so much more together. And so one of the great things that i can has contributed, i think is, is that it’s managed to keep the international community together, given them a voice so that all of these different groups, like the user groups, like the commercial groups like the government groups, can advise the board in such a way that we can keep the web together so that we can really leverage it to the maximum impact. So you’re you know, now you now you you have, ah user base that maybe mostly in north america say, but there’s no reason why this couldn’t expand out into different languages and all over the world non-profit radio. Yeah, and that’s, partly because of the web being unitary. Unitary that’s one of the goals i think of i can is to keep it that way to try and get the most out of our way out of our ability to in-kind. But that also means satisfying the needs of people around the world. So you are now starting to see domain names that are in cyrillic that are in chinese script. There are in arabic or hebrew or hindi and so they’re not in latin characters. Now you may not be able to read them. You may not be able to use them, but the people in china or saudi arabia that are using them, i don’t care if you do or not, because they’re targeting their own language audience. Okay? And of course, i could always get to the number that’s behind those, right? So if i don’t know, i don’t know how i would do that. But i could. Well, your key bird could do arabic. Then you could type in arabic driving up there when you get it right. But short of that, there is a number behind everything. All those irrespective of the language that the address is in, right? Okay. In fact, you may have the arabic in the english pointing to the same number that conserve you in both languages. I don’t have the arabic and the english pointing to the same number. Oh, sure. Okay. Yeah. Still a unique number. That’s. Right, number’s gotta be unique. Okay. All right. Now, let’s. Let’s. Bring glenn into the conversation because he’s, the one who brought this topic to me yesterday. And there is something very exciting happening for non-profits there’s a new top level domain like a dot com dot or ge glenn, why don’t you get real close tonight? Yes on dh tell us, what’s going on? Yeah, so actually the expert on this that is actually part of the p i r implementation of dot ngos is avenged and you’ve crossed it well, but i felt back you haven’t contributed yet and you brought this very interesting topic to me because actually the nancy spoke at the podium yesterday and and we’re at the inten conference and actually addressed the twenty, two hundred delegates saying, hey, we have this new ngo as not-for-profits you should be involved and i thought it was important. That’s why we did a birds of a feather yesterday that’s why were going around with our brochures on naralo informing the not-for-profits sector hey, the internet, internet governance, all the issues that are pertinent important to you actually there’s organisations particularly naralo that can assist you in this. Israel says we’re here particularly to promote not-for-profits to join as a lexus with i can okay, andrew will turn to you because you are helping with the launch. Of a new ngo, top level domain, and in fact, i was just because you mentioned it the other day. I was three weeks ago in morocco doing really doing, doing radio in morocco, actually, as part of it, right and all that brought you here. So that means you’re tony dot mm, exactly, right? So i mean, i just thinkit’s the world coming together and so perfect, right? So the idea behind a cz you know that and that’s, we’ve discussed that the internet has these amazing possibilities right for an especially corporate for non-profits if you think about it all around the world, non-profits many non-profits find themselves confronted by the same challenges they find themselves in need of partners. They find themselves in need of visibility. They find themselves in need of additional resource is and things like that. And thie as the internet. Azaz evan was describing there’s a tremendous interest in in in expansion of the internet so that so that more people can get on board can more people could take it, take use of it. There were historically twenty, some or first there were thirteen and they were twenty some different, but they called generics and those generics working like calm and like net on, like organ and the people public interest registry that brought as and have been managing dot or ge looked at this expansion of the internet that was proposed a few years ago and said, hey, there’s, a real opportunity or, like, calm like that is an open space, okay, you do not need to be a non-profit to have a dot orgel, though most many, many orders are very interesting, right? Most are, but you don’t have to be don’t have dahna same way that you don’t have to be a company to be a dot com, you don’t have to be a network to be a dot net, but that was the original taxonomy of it, right? So they said, hey, this may make real good sense if we’re expanding the internet out this make make real good sense for us to get to have a specific, targeted, safe space for ngos to congregate on the web, right? We’ll give them additional tools that will allow them to meet up that will allow them to do things and for people to find them right and have a high level of this’s the’s are in fact real ngos, and that stems out of for a whole host of reasons i mean one is the desire for ngos toe work together much more closely, which there, which is a huge issue around the world. Second one is there’s much, much more cross pollination and much, much more cross work between ngos from the global north and the global south. Donors are asking for it. The ngos themselves are asking for it. And yet, if you’re if you’re an ngo doing really great work on hiv aids in mali, it may be very difficult to get visible outside of bamako, right? And if you’re doing it from, you know, a secondary or tertiary city, its most impossible to do it. How will this new top level domain so the so the idea behind it is the way we create a a safe space, you get a dot ngo, a dot org and access to a portal and actually the ability to put up a little basic portal. Paige, if you’re if you like so that you could be found, you could be searched and found easily so that you can be you confined partners. You can share data with them and you can import your own donate button. You know you’re on your own. You’re on your own don’t donate app when every whatever you would use i would like to use so that you could receive funds directly when i was in morocco is a perfect example, right i was in was in three cities in four and a half days was in robot casablanca in marrakech. We had a long conversation with the people in marrakesh and he said, how many tourists come to america shevawn year and it’s hundreds of thousands. Right. So you think to yourself wow, we met with remember the incredible woman she’s, a pharmacist who set up a she set up an ngo to help deal with street children who were abandoned, children who were abandoned, the street, the babies or abandon in the street. And she said, you know, i said, well, how many? How many of these tourists that come know that you exist? You can afford to fly all the way to america’s ah, fifty, dollar contribution is a nothing, right it’s a dinner and yet no one could find her and she couldn’t find them. This is the kind of thing that will allow her to connect in with other ngos doing similar kind ofwork and conceivably with tourists with hotels with other people who are of, you know, who would love to give her money and love to support her work, and would never know that she existed. Okay, but tony there’s one there’s one important thing about this is that what andrew’s talking about? What dahna ngo is doing is more than we’re just going to sell you what don’t mean? Yeah now immortal it’s a community where is the other ones that are doing like dot dogs? Or died? N y c or a lot of these other let’s? Not let’s not know what what i’m saying from its not put dahna twice in the same category dot dogs, it shouldn’t even be in the same sentence. You’re from new york? Yes, and i’m wishing out there right now or dot bicycle or whatever the point is with most of these you by name, you get a name it’s like dot com that’s it and you’re on your own, right? This is not what this is. Deeper than that exactly. The goal. The goal is to create a real community and are carried a real international community with a lot of input. I mean, this is not a it’s p i r is helping to do the back end announcing the i r is right. The public interest registered the people who are doing the people who are running dot, dot launching dot ngo is the public interest register people who do dahna arkwright. Okay, they their goal, you know, there’s a there’s, a great sensitivity and it’s a valid sensitivity in the ngo communities and says who died and left you in charge? Right? And they’re very humble. And one of the things that we like about this approach is they’re very humble about it. They recognised that this has got to be a community organiser, you know, it’s got it’s got it’s got to be computer he organized pr can help the dot ngo people can help with the back end. But in the end there’s going to be it’s about and for the ngo community itself, okay with ngo governance and is part of it, yeah! You’re listening to the talking alternative network. Oppcoll have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems block a little? 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If you have big dreams in a small budget tune into tony martignetti non-profit radio, i d’oh. I’m adam braun, founder of pencils of promise. Oppcoll all right, all right. So, what way? Need some takeaways? We still have a good amount of time. We play time’s. Not that we’re not wrapping up yet. But what are some takeaways now for non-profits that have ninety nine percent there? There dot org’s people were talking to we’re listening. What? What should they? How did they take advantage of doubt, ngo, what do they what do they do? The first go to my office on monday. What do i do? Tow. Explore this more and see if i can. It makes sense for me. The first thing is to put an expression of interest and why. And what you do is you guys are laden with your acronyms. Oh, my god! Any? Oh, i an expression of introduction of interest on. And what that does is that puts you down. Puts you down is having expressed interest. There are a number of people who, for obvious reasons, have i have names that might overlap, especially if you go by your acronyms. So, it’s, good to get your name down as early as possible. It gets you on the list. It gets you gets you information. About what? When? Things are going to roll out because it’s still, you know, with anything technical, where do you go? Where do you do where you do the eoe eye? Who do i send the notice? You goto the one that i remember is g o t l d dot org’s. But there are others, and i’ll get you that in from okay, raymond. All right. So ngo t l d dahna latto or but if you could also go to the p i r dot ord website as well, p i r dot org’s also. Right. So, you know, i’m good listeners to be ableto take some actionable steps. Well, it hasn’t your well it hasn’t launched. It is a matter of getting getting on a waiting list. Effective bourelly at theo, i stage its course hasn’t launched, right? Yo, i but so what? You know so but the ideas it’s first come first served if you want to name that some other non-profit also wants to use the same name. So that kind of religion is that we don’t makes a lot of sense to get your eoe eoe eye your expression of interest in, you know, even if you may not have end up doing it. That’s what right? But claimed absolute claims in their advantage in claiming a space, of course, and then you get the choice later to actually use it or or let it let it let someone else that’s, right? It’s, not it’s, not a guarantee that you’ll get it, but and remember that space is only open to real ngos, right? So? So if a company cames in, if abc company wanted to come in, they wouldn’t qualify, so they won’t. They you know, they wouldn’t get a dot nt right, or an individual or on anything, even if i was doing that, even if you were an artist and even if you’re doing work for the public good, but still, you’re still not gonna qualify for dahna ngos, correct, okay, zsystems sorry, what andrew’s getting out it’s, a vetting system. This is a real improvement over the previous system, okay, we’re improving. Dahna what’s, the what’s, the what’s. The next step then after the expression of interest what’s gonna happen. So where we are, we in the hole i can process just generally is is that is that as as these new names have been approved right, then they have to get they have to go through their technical checkups and this kind of stuff. And then eventually they get what they put into the root. Right. Then they become available. And so what? What will happen is over the course of the rest of the year, all of this stuff will be rolled out. There are new ones being rolled out every every few weeks. If i remember correctly that’s, right? And the one the ones for for dot ngo are going to be available late in the year. It looks like and when they’re available, everybody who’s on the list will get advance warning of everything that’s happening. Your people to follow it on on our on the web sites and things like that and then when and then and then when it when it when it, when it happens when it comes live for sale and seven says it’s ah it’s a first come, first serve kind of thing there are, as you can imagine, a number of ngos that have the same name in different places around the world, of course. So if that’s one of the reasons why we’re encouraging people, especially people who are, you know, bigger networks that want to get in early, get torrio in now, as time goes on, they will be doing a whole host of launch events around this to try to sensitize people around the world and an important thing about this is it’s not just to do it for your own side, but share it with your network. This is a one of the great things about the dot ngo the community is that it will have a real network effect. The mohr ngos around the world that get into this community, the more people will be able to know, the more it’ll be easy for foundations and donors and individuals to say, i’m going to go there, i’m going to look for good, good people. I’m going to contribute. You may have heard of the of the work that people like eva are doing when you have a small micro lenders, you know, an individual can go on, give twenty five dollars to a to attu an entrepreneur in uganda imagine that on a huge scale for ngos around the world. And you got the idea that what what have done ngok very important to recognize that this is much deeper than just a top level domain, absolutely community it really worldwide commune and hopefully a real game changing technology for the ngo sector. There’s going to be hundreds of these? I mean, a lot of them are just going to go to you and say, well, if you couldn’t get what you wanted and dot com come to us, this is something much bigger than that. Okay, what else we got a couple minutes that was it sounds like a great wrap up, but i still want to spend a couple more minutes can tell you about what we’ve been doing around the world because i think it’s pretty interesting stuff. Uh, okay, keep it keep it relevant to our to our audio. Absolutely, absolutely it’s it’s just to give you a sense of what this is like, we’ve been actually talking with with ngo audiences around. The world i think we’ve done them in, i don’t know, maybe twenty different countries, at least, you know, morocco, senegal, cameroon, all over south america, india, singapore, dahna comes in different places. What’s so exciting about it is is that the feed back to the community has been that this is this is this is a really this is really good gig that they’re sure that they’re having a hard time, you know, they’re having a hard time getting the visibility and coming together because there’s not a common space. And so one of the things that we’ve we’ve made a big effort to do is to try to design all of the criteria for joining what it means to be an ngo real big challenge. What does it mean to be an ad to find across the world? So to be fair to everyone, you got it? And so what we’ve made a big effort to do is to get impact input from the different communities around the world to say, well, you know, you know, you you know, the west african community better than us give us advice on what would constitute an ngo and so that’s been great learning experience and and we’re continuing to we built this really great network of advisers and people who can give us input on, you know, does this work and and i’m guessing that this will be an ongoing process where, you know, as time goes on, well, will continue to refine and make this more and more and more appropriate to the local conditions as well as just a broad, broad international conditions i’m feeling i’m feeling very glad that non-profit radio is part of helping spread the word we’ll get, we’ll get nine thousand organizations. Well, tony it’s going to be very, very important, teo know about this kind of thing because you’re going to have this rollout of all these top level domains within the work i’m doing within at large, and i can’t there’s a really trust issue here that some of the domains, they’re just going to be a free for all, and anyone could be in there and there’s, no vetting their religion and so it’s important to know that there’s going to be some of them that are in this that are sort of a cut above from the rest. Okay, glenn yeah, i’d like to. And two that is that i suggest connecting with i can the main staff, the vp, chris mondini would be a perfect person to be a host guest issue. Okay, we’ll talk about it. We’ll talk about that after. Can people get information at n g o t l d dot org’s their information they can and there’s a booth. The dot ngo. People have a booth right as you walk into this room. Well, but what are nine thousand aren’t here? So you get you a lot and there and i think there’s another one global tl d no global ngo dot dot or guy think also is it global ngo dot or believe that that’s, right? But but goth definitely okay, of course, that stands for non governmental organization. Top level domain you gotta learn about all right, glenn mcknight. I’m sorry. Yeah. Koegler mcknight, secretariat, secretariat of naralo you spoke the least, but i want to thank you very much for bringing this up, but i’m glad i’m glad i met you yesterday. And then you brought in andrew mac. Principle of am g global. Ok, am amglobal amglobal consulting is makes sense. On day, of course, he’s also hoping with the launch of the dahna ngo new top level domain on glen, also brought in evan leibovich, global vice chair of the at large advisory of what am i messing up, vice chair global vice chair of the large advisory committee of of i can, which we all now understand is the internet corporation of assigned names and numbers i want thank you very much for revealing this this part of the back end of our magnificent internet and then also explaining the new top level domains. Gentlemen, thank you so, so much. Thank you so much. Pleasure, really joy. I learned a lot. I’ve never i’ve never heard this done in thirty minutes before. Okay, well, either we didn’t recover it superficially or we did a good job and kept a concise tony martignetti non-profit radio coverage of and t c the non-profit technology conference two thousand fourteen. Thanks so much for being with us, i think those gentlemen very much glenn and andrew and evan and everybody at ntcdinosaur who made me feel so welcome while i was there for two days getting terrific interviews and there’ll be many more. Of those interviews to come in the weeks and months ahead next week, adam weinger on your matching gift program, and cindy gibson, our new contributor on grants, fund-raising she’ll be with me once a month. Our creative producer is claire meyerhoff. Sam lever, which is our line producer, shows social media is by julia campbell of jake campbell. Social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules. This music you hear it’s by scott stein. Be with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. Co-branding think dick tooting. Good ending. You’re listening to the talking alternate network, waiting to get you thinking. E-giving cubine. 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Nonprofit Radio for April 11, 2014: Strategic Alignment

Big Nonprofit Ideas for the Other 95%

Listen live or archive:

My Guest:

Dennis Miller

Dennis Miller
Dennis Miller

Dennis Miller wrote “The Power of Strategic Alignment,” his third book, because he’s seen too many nonprofits expend time, energy and money without achieving the success they hoped for. He wants to turn that around.

 

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Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent you know me, i’m your aptly named host and i’m glad you’re with me. I’d suffer agile respirations if it came to my attention that you missed today’s show strategic alignment dennis miller wrote the power of strategic alignment, his third book because he’s seen too many non-profits expend time, energy and money without achieving the success they hoped for. He wants to turn that around on tony’s. Take two. I hope you scheduled your time off. I mentioned it last week. I’m very pleased now to welcome dennis miller. Dennis c miller is a consultant and executive director of fairleigh dickinson university’s center for excellence. He spent over twenty five years as a health care executive and achieve the status of fellow in the american college of health executives f a c h e fuck, eh in italy in italian fundchat is not very not very complimentary, so we’ll skip the italian it’s f a c h e he’s, a regular columnist for the non-profit times he’s at d c miller associates, dot com, and on twitter he’s at np board therapy he’s breathing heavily because he rushed to get here. Which i appreciate very much. Dennis miller, welcome back. Thank you, tony. Nice to be here. That’s. A pleasure. And were in the studio this time last time. We were at the westchester afb. That’s, right? Several years ago is probably three. Well, yeah, three years ago or so, roughly less traffic on dh. Yeah, i understand. Yes, that was much easier to just walk from your booth over where i was doing the interviews. All right, but since then, you’ve written another book. Yes. Your third. Yes. On strategic alignment. Yes. What is the problem? Why was her book? So why did you do it? That i haven’t worked with so many non-profit clients. I realize that in spite of their commitment to the mission, ah, and their overall commitment to the sector, that many just struggled to engage the board and struggle to succeed. And so, having done numerous board assessments and organizational assessments, i realized too, that in terms of difficulty of having everybody line that the traditional strategic planning process needed to be shook it up and have a new way forward and that’s my concept of strategic alignment. Okay? And what is it that we’re, uh we’re hoping to align? Well, basically, it says it sounds simple, but it’s it’s very challenging. Any organization or any individual has tohave a wheel vision for the future. Oftentimes we think of vision is just a vision statement. It hangs on the wall or in some book and we don’t pay attention to it. It’s absolutely crucial that we have a vision we want to go to and then have all the stakeholders internally and externally aligned with that and that’s usually not happening, okay? And and those stakeholders who are we talking about? Well, certainly internally we’re talking about the leadership team on the board of directors, the trustees will care about the volunteers we’re talking about the staff and externally was certainly talking about the donors and any other government or point that officials or keep people in the community that want to be involved in the organization it’s a very important have everybody aligned and it’s also not just alignment, but also very important to understand today when there’s a whole new set of conferences in nontraditional skillsets that leaders and board members have tohave okay. That’s interesting on and i think we’ll have time to talk about some of those, uh, competencies and expertise that are required. Um, so it really is possible you’ve seen this. It can happen that all these internal and external stakeholders constituents can can actually focus in and pursue the same direction it does happen. I mean, i’ve been to experience it with all of my clients wrestling to pass certainly a couple years that i’ve been at this for quite a long time, a whole new concept of actually spending a lot of time up front really doing an assessment of the organization and knowing not just its strengths, but obviously it’s areas for best practice improvement, not a swat analysis, which kind of leaves you with an empty feeling of what two d’oh swat swat is the strength sprint leading opportunity threats, coercion, threats. It was the old traditional way of people doing a strategic plan assessment, but at the end today it was like so now what do i do with this? From my point of view, it’s about now is getting to know what you are but helping them happen the leader’s helping aboard, helping everybody understand that? Today’s compasses. They’re very different as example. Okay, you know, usually in the past and executive director was high because of either they’re good program skills, the ability, the right grant, good community relationships and their passion for the mission or dedication to it. Today, the compasses for a good leader and the non-profit are very different today. Ceo stands for chief entrepreneurial officer. You have to be the one who helps make things happen. You have to be building relationships. You have to have a visionary view. You have to be able to build relationships and build your brand. You have to be able to communicate your success and talk about your achievements. You have to find opportunities to collaborate with it’s. A very different opportunity to be passively waiting for things to happen and hoping they dio for actually making it happen. That’s a different today’s leadership, you know. Interesting. Uh, chief, entrepreneurial officer? Yes, i believe that. So even large organizations and you used to work out good size hospitals? Yes. They still a tte leased out the leadership, but maybe even trickling down. I need to be entrepreneurial. I think at every level, i think that again, i mean, i’ve been in the nonprofit sector or having worked for non-profits sector, even as a corporate executive freedom from thirty years here, i think we have to think of ourselves with a different mentality that we have to think of ourselves, not as non-profit, which i think is a negative term was realizing that non-profits our tax that is not our business plan and in order to succeed and have a mission, i think you have the balance up mission in margin, but it is very important today to be focused look differently in terms of how you getting your revenues to often we’re so dependent on government and state public funding. It’s not there, and we’re going to a panic is our opportunity to build programs that are impactful tohave people want invested it and that’s kind of what my book describes. I’ve had another ceo say the exact same thing about non-profit being our tax status, not our business mentality, not our mindset, right? It tends to create sort of ah hand to mouth. Yeah, and i think i hate to use the word but there’s almost a sense of, um, self fulfilling. Prophecy that we go around talking about maura non-profit well, then you’re going to end up not making a profit. If you have no profit, you can’t steer it back in the organization moving forward here. I’m fully aware of the challenges that is, but i think you have to think very differently today, and the leadership must be a really different kind of skill set than they were in the past. That looks like you could use a drink of water after this walk. So go ahead, allah. I’ll frame this question long enough to give you a chance to take a sip. Okay? We’re sharing the full experience with listeners who wanted a little traffic on route eighty today. Coming from jersey. Normally not a problem. And three lanes going down. The one was not. It was not. That was not good. But you got here. I got here. I got you feeling all right now i feel great right over here. Okay, i’m glad to be here, but you feel okay. I feel great, actually. But i’m glad to be here. I feel good. All right, good to see you and say i’m thank you. Thank you. Um all right, we’ve got some obstacles to overcome now, though, if if we’re going to be aligning people to a common mission and vision vision let’s say, vision there’s going to be a lot of compromise? People, people don’t, especially on the external mean, the external constituents that you mentioned sometimes boards, volunteers, sometimes they’re not so willing to be ah compromising well, i think it’s really one of the great things about our country is obviously the tremendous matter of volunteerism, people committing to volunteer, being on boards here and certainly the great philanthropic effort of people in this country. But i think in terms of so many of us and i say myself included the former, you know, ceo of major companies come on, do not do a good job of really identifying for bored what we want him to dio we don’t discuss the issue about financial resource commitment at the time of bored recruitment and the role of the board of dramatically changing and oftentimes boards like i didn’t know that i wasn’t sure that was going on what’s my role here and i use an expression of sometimes, you know, people leave their sense. Of humor and intelligence at the door when you go into a board meeting in yesterday, they’re all the board was certainly beyond found it was the fiduciary role, which was very important overseeing fiscal policy, finances, budget investments, budget personnel, then boards evolved and became one strategic and business like everybody had to have a business plan strategic plan, but the day really mature board has to be a leader in partner with your ceo, it has to have a sense of of ownership and has have a sense of being active kapin actively response for making things happen, not just watching them happen, and so that today the wall with a boredom in alignment is very different. Yeah, how does that board fit into this entrepreneurial latto well, it’s crucial because the board has to think well out tomorrow as well as an example, i have an organization that right now for years struggled to have a new executive director who’s done a great job, but the board was kind of passive. The board didn’t expect toe, you know, beyond making a contribution helping out today’s new board they have is energetic, its leadership as new ideas is making relationships with other people here is bringing people table it’s, telling their story, it’s getting people excited about what they don’t. The board’s role is very different today, it’s not just passive. Instead, because you liked emission or care about the mission, you have to want a wool api sleeves and kind of bring it to the table. And you mentioned this, this organization that excuse me, where the board turned over that’s ah that’s ah, lengthy process though it’s not easy. I mean, you know, many of us, you know, we get, we identify with our organisations and we could become attached to them and it’s very difficult. But as i say to people all the time, you know, good organizations evaluate their chief executive, great organizations that violate their selves and their own border performance and that’s kind of what i do a lot of but it’s really important to help them along don’t say they’re out, they’re all good people, but we often times it’s just sort of stuck in the rut, and they don’t really have to be more helpful to the organization. We’re going to go out for a short break and when we come back, of course. Dennis miller is goingto dennis miller, and i are going to keep talking about strategic alignment. So hang in there, getting anything, ending the ending. You’re listening to the talking alternate network to get you thinking. E-giving cubine do you need a business plan that can guide your company’s growth seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe right groat for your business, call us at nine one seven eight three three four eight six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com. Are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. Dahna you’re listening to the talking alternative network. Duitz no. Hyre oppcoll welcome back to big non-profit ideas for the other ninety five percent. I, uh, before we go any further, i wantto correct dennis’s earl, he has a new one that that i was not aware of. Dennis c miller, dot com it’s launching tomorrow and associates are out the door. Absolutely so don’t go to dennis don’t don’t even think this email social still taking dahna similar back-up but the tagline revitalizing a non-profit board okay, we’ll go directly. Go, dennis. Similar dot com. Okay. Thank you, tony. My, um okay, our board, you know, we spend a lot of time on this show talking about boards. The board is going to be sort of, you know, they’re they are part of the leadership, and we need leadership to implement this very important vision statement because we’re all going to be strategically aligned to the common vision. We need to have leadership to create this vision. Absolutely. I mean, it’s, i think, you know, in the old days, it was the board that set the vision and they wanted someone to implement it, which was the old title executive record than it has to be done in partnership people to have to own it so certainly the ceo has to be in took a part of setting that vision with the board here, but the difference is today the board has to have a responsibility for making sure that vision is achieved and what would be the measure progress towards what are we going to do? What do i have to do is aboard mate, what can i do with tons of my own role here? One of them frequent things mentioned to me during a board assessment is many times boardmember don’t feel is engaged with the organizations they like on dh that’s a common thing on what’s really falls on onto the shoulders of is the board chair or bored present? Whatever the terms and the ceo have to find a way latto seek thie individual talent that each person has and find the way to engage them in this process. Some people are sort of involved with social medium walking find a way to tap into them other people more involved in community relations, the community find the way to engage you board the board has to be engaged on an emotional level. I too want to achieve that vision that’s the excitement that’s. The thing that makes things happen is betting yourself and continuing improve yourself. So you’re there to provide the mission for your organization. You make the point in the book that leadership is how you make people feel. Well, i i do say this year i mean, ah it’s a long time ago working different people here. I say all the time that you know, people as a leader, people will often forget what you said. I’ll forget what you did, but to always remember how you made him feel. And i think one of the mistakes that many people make it the top of leaders at the top is they think they could do it by themselves. They don’t realize they need a team to do it. So it’s, very crucial in my first book, a guy to achieve new heights of four pillars, let’s accept non-profit leadership. I describe obviously the characteristics of a good leader which really four basic things. A phenomenal ability to build relationships inside the outside organization, but to be built trust respect amongst all the employees is they have to have my field you care to? Make sure there’s a person in charge number chill. You have to be able today not only be passionate emissions, you have to be able to communicate your achievements and your success. You have to tell your story. In some case, you have to pound your chest a bit more than the normal, very different part of leadership. How would you like to see thie assessment process and the and the strategic planning process? I should say, be different. You know, what i recommend is this year, and i mean, i certainly do a lot of them. But i mean, anybody who’s sort of who’s, talented and sort of organizational development, organization of psychology or things like that first, what you want to take a look at the organization? Sense of information as a physician would take a look at history and physical x rays of blood work before they did any thing you want to take a look at, you know, just get familiarize yourself. What are the financial statements or what? Do the annual report? Select what’s the market communication with what the information is going on here. Number two, you want to be able to schedule face-to-face? Confidential meetings, we’re probably all members of the board and key leadership team and ask open ended questions and they range from not just on how long you been on the board, but on a scale of one to ten how effective do you feel the board is today? I think that celestin of certain, i’m asking why we’re getting to some of that board self assessment that you mentioned earlier, not just valuing the ceo, but valuing themselves, yeah, and evaluating their perspective on the organization. So how do they feel about the committee structure? Are they involved in the committee? Is our committee structure? Is there a vision? Well, it’s amazing when you asked questions, tony, the board members about tell me what your mission is, and they describe it pretty quickly and they’ll be asking what your vision is. They say they repeat the mission and oftentimes organizations because we’re all caught up in the alligators all caught up in fighting the day. Did they battles battles? We often don’t have a vision and it’s the one thing that will propel you forward more than anything else toe having a vision for your organization that everybody believes. In and then every activity, every activity of the ceo, every activity, the board, every activity of the program, every activity banning stretch everything is geared towards achieving that vision and constantly moving forward. That’s a big step that fir boards we have to be very conscious of measuring our success toward the vision. Yes, we have. We have vision, and then we have mission and then goals steps to achieve that mission. These all need to be measured. Duvette this is part of the self assessment. Absolutely. I remember back in my early days or, you know, being a president of ah, large hospital and new jersey and the vision when i got there was to be the best comedian hospital of jersey and was like, what does that mean? How would you know the best communion? Ostomel mary-jo xero and so often times peoples in the nonprofit sector vision statements are you had to be the premier behavior health care system to be the premier human service argast but how do you measure that? So poor. The idea is, how are you measuring your progress? Are you achieving? If you cannot demonstrate you making progress toward division, then you really haven’t done a good job, so it’s really crucial is part of the assessment asked those questions, and he has a question that i think everybody should be asking their borders. How does i ask this altum as a boardmember how do you measure organizational success? Well, how do you measure the board success? And it’s it’s a stimulating conversation is a little bit provocative, but that is so crucial to get him think a little bit differently than the challenges they face every day here and that’s just kind of what we talked about, what the people typically say, they don’t say they say, well, we measure the bottom line, you know? We’re still we’re still open was still wanting, you know, the door’s not closed, that kind of thing, but kind of a sad commentary when you’re measuring success, just the fact whether you’re still open in business or not. Yeah, that threshold it’s a very low bar doubled, and i think, honestly, it’s it’s not a question that we often ask you and i think it’s one one of my books, maybe the second book to non-profit bought their books all get confused there’s so many about that just i can’t remember what i said in my first book of my third buy-in, but, well, i described this year i said, can you imagine this scenario at a board meeting? I want to call the meeting to order. Okay, tony motion approved a minute, sam. Seconds it. Ok, let’s, go on the first item agenda let’s talk about why we exist. What’s our real purpose. Why do we exist? What’s. And it sounds like come on, we got more thought. That’s. A really good question asked. I also did it. I did it work shot once really was funny. In hindsight, it was not funny. Ah, the organization wanted to raise a million dollars. Now i didn’t want fund-raising in my early days than i do now. But i have a lot of relation with people here and i told you because anything, we’re not ready to raise any significant money. But they asked me if i would do we treat on fund-raising and when i got to retreat, my first questions it wass could you tell me what you’re top of? Two achievements were last year and it was just dead silence in the room it was dead. Silence follow-up waded our budget. There was no one cares following a woman the back room says we do this program called pals p a l s a stands for peace. An alternative learning system. So what does that says? We teach young children who have been subjected to either sexual assault with domestic violence howto build trust relations with people again? That’s phenomenal! How do you communicate that you stay cold us they said we don’t do a good job but that’s. Why having trouble raising money? Only one person in the retreat. This is a border treat. Only one person identified pals as a as a success from the previous year, so they’re not even communicating it within themselves. Exactly. And i don’t think where it’s not part of the the dna. So many non-profits not to be focused on achievement it’s focusing on the mission by itself. Here don’t get me wrong. I’m a merry mission focus guy thinks it’s crucially important it’s. Why? I have dedicated my life to helping non-profit organization. Very passionate about it. What you have to be nowadays. Achievement driven results driven. Why is that important? Well, because one is because it’s a good process to have but two funders investors today, donors allow institutional and person, but they want to make a difference and i mean just similar to someone wanting to invest in the stock down on wall street and see the return philanthropic people of very range from small donors so large they want to know what you’re doing with it. They want to know, are you making a difference? And you have to some way be able to communicate them to different you’re making. Plus, when you talk about your achievements, when you talk about your success, it changes the mindset, i believe, for board members to think to go away from fund-raising i described a tin cup theory where you feel like you begging for your needs, and he began to have a conversation about talking about your achievements and your success. Now the concept becomes or we’ll do, we think we need to have investors in our success. The answer is yes, so it changed the mindset from talking about what we need is an organization just to keep going to what we are achieving and wanted to continue those successes no. Steps, it’s very different. This all means that we’ve got to ask very hard questions because we’re going to have to identify metrics, yes, they’re goingto that we’re goingto review and report on at at the board to our stakeholders as you’re saying, they demand it, you know? And we might not always like what those numbers have to say first asking the hard questions and then getting the answers that may not always reflect what we what we’d like them to month after month, quarter after quarter, and not only that, i remember doing a sort of a focus group aren’t with employees group that i was doing strategic plan within, i asked, was a behavior health care organization, which is a lot of work, and i asked this group, you know, how many counseling sessions do you do in a year and the one of the top executives and well, they don’t know that because we don’t give that information? Well, the whole point of the strategic alignment is that every employee, every level has to be a line with you organization goals, their individual goals have to be in line with your goals and and people need information. So not to have this information is sort of making a disconnect between your organization. Gold, you new individuals is very important that everybody get involved. I would hope that’s a number that everybody can be proud of. And if it’s not, then we all need to work together to make it a number were perhaps aly and when people focus and on, you know, progress and success and measurement, it’s not about holding people the punish people, but and is more than just accountability, it’s having something to strive for in life, we always feel better when we’re striving for something and it’s important as an organization to think differently, that about poor me, you know, we don’t have any money from the government, what are we going to do? But today days you’ve got to make it happen and there’s a responsibility that it can’t happen, organizations at every level and every type can succeed with a news conference e of leadership would a new skill set of the board would a with a passion to achieve your vision with measurable records of success or a point of success and everybody being held accountable and and measuring. It performs accordingly. It’s fun, it’s a different challenge. We’re going to fund all this. So it’s, sort of a perfect leading to what you were just driving. We need to have ah plan for for bringing in the money to create all this, you know, but i think you have to start with something different that i mean, waffen times. We start with a fund-raising playing, which involves something like this year and so it’s it sounds funny, but i go like this. So typical development committee is like, okay, let’s call the meeting to order. All right? Ho. We’re going onto this year at a gala. Ah, we honored him last year. Two years ago where you want her. So we’re gonna honor who’s. Got a chair or golf committee? Who kind of a wine tasting is you? How much is going to cost? How much money can we bring in? And then we talk about well, anybody go over the major prospects that we were signed at last week’s meeting will last much meaning to talk about anybody approaching any large givers and the silence in the room. And then the development chair says, well, you know let’s ah let’s. Put that what’s table that until more people come to the meeting next week. Let’s not talk about the table settings for the gala. We have a different mindset that people just not engaged. They’re terrified of fund-raising. They’re afraid of rejection. We have to think differently. You got to start with a case. Would support. Why? Why? With someone invest in you. Why should be worthy of a gift? You gotta start with that process. And then there were true. What is the difference? Your gift will make what’s the difference. And then number three obviously the various ways to people can give. But you have to have a more comprehensive fund-raising plan today. Yes. Special events. Important. I call them friendraising. Besides just fundraisers. Oftentimes the fundraiser is an end to itself. It needs to be beginning. We need the cult of any people besides your annual pill. But people are the ones that give you the overwhelming eighty percent of of money in this country. And people does money out there. People will invest in you if you tell him about who you are. If you show them your excitement if you show them. Your energy was showing what you’re doing. There will be people in your community at every level did they want to support you? But if you come across with a tin cup theory begging for money because if you don’t go on a business, it’s a very unappealing process and you’re going to be stuck in the mud. But your first question that you’re suggesting asking of donors, you know why? Why should you give you asking it internally so that you can answer it extremely washing to give to the organization that goes back to these hard questions that we’re now asking? And we have presumably we have metrics that say, here’s, the reason to give because because we’re impacting, we’re changing, we’re impacting lives were not just we’re not just having therapy sessions, but here’s here we prevented six suicides last year at school, and hundreds of cases of depression were were treated and people got jobs that were there were largely unemployable because of their depression and right, i mean, this is the why, how many people that have been homeless, but not because we’ve developed a collaboration with behavioral unit or now ending the cycle of homeless was ending the cycle of depression, ending the cycle of mental health issues that so they can sustain employment or sustained family integrity. These are things we need told that’s what people want to hear. So again, it’s a very different mindset and part again of my process, strategic alignment is putting is assessing where you’re at looking at the piece of you put together and giving a plan of action to it and it’s all again really, tony about execution, okay? We’re gonna get the execution. I mean, we’ve got all this in line, and we’ve talked a little about our our funding plan. Um, anything? Well, is anything more you want to say about the funding part of it before we get teo execution? I just think it’s a really important teo. Make sure that everybody’s on board with that and what i, um here’s what i here’s what i want from my boards, okay? I would very few exceptions and i’m not talking about, you know billion dollar boards metre palm zem award. Ok, very high level princessa university of something like that. What you really kind of want is i don’t want my boardmember is really asking for money honestly, because they’re going to ask for to low they don’t know how to do it. I want my board to help me identify two or three prospects every six months. People today can help me have an introduction to breakfast mean, they can come on a tour of our facility, i want boardmember is help me build relationships. I will do the asking or will work as a team and building a strategy for that, but i really want my boy to take on a different role on that and and that’s, just a border had how to be asking for money, it’s much deeper than that, we’re gonna take a little pause just while i mentioned something that is important, i think for you on i mentioned it last week, so i’m sort of wagging my finger now, and i hope you are thinking about your summer and fall vacation plans because it’s now spring and as i said last week, if you are going to be a giver, we all and we’re all working, giving professions that’s why we’re that’s, why we’re in our missions and doing the work that we get so much joy from if you’re going to be doing that if you’re going to give you got to take and taking is time for yourself so again, little finger wag i hope you’ll excuse me. I hope that you are planning for your summer and or fall time off now, while there’s still time to do it and time doesn’t get away from you and that’s very simple. Tony’s take two for friday, eleventh of april fifteenth show of the year you were you were nodding and and well it’ll but what time? Well, we did take time and that’s so long ago i go to a ruber annually on and that was out in california, southern california. My son got married so it’s eighty five degrees out there, but as you all know, we went through a horrible wanted. This year i’m thank god it’s springtime! Thank god it’s april, i don’t see any snow on the ground. I hope there’s no more coming in, but it was a very tough went for people, but i agree with you also that it is crucial for every one of us to take some time for ourselves and both, either with family and friends or just heimans wafer, you need to try either we recharge well, everybody’s working so hard it’s, so difficult for so many people. So many organizations has just struggle who are really good people. So you need some time away to kind of refreshing recharge your batteries school. Thank you for that endorsement. It’s. Good time. That retreat sometimes. Good time for a retreat. Well, that’s work though. Ah, a board retreat, but could be it could be energizing. Should be energizing. Ok. Should be energizing. Trippy like. Okay. Well, that’s, the way we should be having fun way, right? It’s still work, but we can have fun. But it should be fun. I mean, if it’s not fun, it should be fun. That means hard work. But it should be fun. Absolutely. I’m making a difference in the life of someone else should be fun. You’re absolutely right. It’s. Healthy there’s. No distinction between work and fund. I know i enjoy the work that i do. Write to me busy but it’s it’s fun doing it and i feel like work. I i like, you know, my consulting practice. I love being part of the program. At the university off a set of actions on tuesday leadership development and our certificate programs and writing my books and articles. But i love just working with people in long as that is, i love it. And that the university is fairly dickinson really took the university it’s, a centre for excellence. Leadership governs atlanta p and the earl is fdu died four slash c f a cft cf fact under four x next month on may fourteenth, we have our second annual conference of women and non-profit leadership at the marriott gland pointed tina class it was sold out. So we’re looking for a great break program issue. Let’s turn to our execution plan that we all need thing is all we got do a lot of planning. We got execute. Yeah, well, you know it’s it’s what i tell you, we all owe everybody who’s been listening. Everybody knows it’s exciting to go to a strategic plan its most times. Then what happens is sort of the so, like a sugar high and it’s. A lot of exciting beginning and then a time to implement it. And then all of a sudden, you know, kind of wears often data they challenges. So what if some of recent difficulty movement, first of all we get into way don’t always have people trained to take strategies and operational realities. That’s one thing number two sort of asylum mentality that you know, it’s. Not my job. It’s someone else’s job and protecting your own. You know, back in the turf is a problem here and so often times. And i just found it to be completely true in my experience, where clients is that where most people think the reason for failure is because of external environment conditions. I actually think it’s the internal issues that prevent people from success while blaming the outside of the external that you have no control over easy, it’s. Very convenient. Yeah, i know. So i was i had lunch today with a great great friend of mine. I’ve done a lot of work with and he’s a fantastic guy. He’s got a good organization, but he is not always comfortable, obviously addressing performance issues. And so they get scared under the rug. And then everybody also against the moral life. So execution is crucial. I mean, what we find too often, tony is strategic plans sitting on a shelf collecting dust that’s very common and again. So the board is happy the beginning thie idea of ah always dresses issue but then this measuring results and one of things that i recommend is actually having an assessment of usual plan one year implementation to see how far you’ve come, what you’ve achieved and what maybe need to be achieving what the obstacles here. So the board’s role and ceos rolls execution and it’s rarely because there’s no plan of action there no detail responsibilities. There’s no there’s, no time tables, there’s, no accountability. And so, wait, just calm, you know, we have team meetings, and then we go away because we don’t get along with our team and really it’s a ceo’s job to make sure that he or she is building a team is giving people feedback and holding people accountable. I mean, you know and timetables, so we’re signing and time assigning responsibility on time from right. And if there’s an obstacle, go as a team, address it. You know, i worked for the organization what i won’t say whose name you know, not too long ago and you know, they point to things it so it’s not my problem. Well, actually, it’s a collective problem, so sometimes issues can be solved by just one person. It needs a team approach. We should be working as a team approach here. I just think that it’s crucial in terms of education, the whole people was the sailors before and often times, you know, in the corporate world which i was just, you know, for seven years a cz, an executive running a health care practice in the northeast for non-profit clients ah, people will give a lot of responsibility, but they’re held accountable and unfortunately, a stereotype in the nonprofit world there’s people will forgive a lot responsibility and very little accountability. We sort of have ah, you know, we don’t want anybody go o r where, you know, we don’t wantto upset the cart, and yet what happens is that when performances and driven and impacts everybody else here, so execution is altum responsible responsibility of the ceo ah, and and that’s, when i talked about, you know, the entrepreneur role today, the leadership conference is a very different execution is crucial sitting on a shelf is is an investment you put all that investment in similar ship it’s important to see what happened. Maybe did something change? Why isn’t example, one of the clients that i’m just finishing work what wanted to build from a behavior health care program that was more of an outpatient baseball grant funding? They wanted to build a more of a fee for service program to address the increasing number of people insured to the affordable care act, but yet it’s in seem to be happening. Why? Well, they will want organized it didn’t have the right management team in place, i was able to come on and make some suggestions to promote this person to move person along here. So it’s really crucial final why hasn’t something that you said is a goal? Why isn’t it bit achieves its cause? It’s really important to take a look at that? You made too much investment. It’s too important teo cannot keep going. Let’s, talk a little about this breaking down the silos. Yeah, because now we’ve now we’re invoking courage, which i mentioned before that courage from above we’ve got ego. We’ve got personality got turf things are not so easy to get everybody get. Broken down and get everybody collaborating. It’s not easy. I mean, we’re human beings. We have attendance to protect ourselves and protect little ter fear in our own little eagles, you but again, it comes down to leadership accountability. Um, one of things that i did back in my in my hospital days remember when i became president of ah ah hospital, you know, the boys recruited me and told me this hospital’s doing so well financially, which turns out it wasn’t, but they told me it was doing well on patient satisfaction when i got there front and actually that were in the bottom quote on the country, a little alarming, right? And it was actually embarrassing, but one of things that i did was provide an educational training program and focus to that to remind everybody that everybody who comes that everybody who works here is actually on stage. You know, if you go to report away show and i’m not a big broadway guy, but my wife likes to go if you go to see cats, whatever they’re putting out for ten thousand times, but looks like the only time they were put on for you here. Tell people you know, people come into our organization with its the hospital organization. It may be the first time they’ve seen in a hospital could be the best day of the year. Two delivery of a newborn baby. It could be the worst day that grandma has passed away in the ice. You could be a tragedy happen yet, but day everybody comes in is somebody’s mother, father, brother, sister, we have accountability, tow how we’re going to be treating those people, how we’re going to be saying hello, how we’re going to be voting people that look lost directions, it comes down to leadership again. Leadership has to be able to know their person, their personnel, they have to know their leadership team if the leadership team is not working effectively, it transgressions all way down the entire organization. I did this organizational envision setting process for someone and wake appearing when i did employ duitz lorts how you know all those people in administration, because why? Because the people in administration talk about each other in a negative way and so it’s important to address it, and i think you can develop team goals, collaboration, eso people. Don’t feel a strength but it’s absolutely crucial toe let people know what they’re doing well, but as a leader it’s crucial to be ableto communicate the people that need to be able to work specifically that other people and when they’re not address it and give me some improvement. Most people want to do it. Nobody misbehaves intentionally, but it’s really crucial in today’s non-profit setting to be strategic aligned to achieve division chief you goes, it must be internally light, and that requires leadership address it as well as human resource functions because we’re talking so much about health care. Reminded that i was walking through a hospital once and the guy who was carrying a ladder, you know, clearly facilities maintenance guy, he said hello with a bright smile, you know, and it’s just it’s a struck me i mean, the guy’s got a ladder on his shoulder, he’s still he’s, still greeting me and saying hello. Well, i’ve seen i’ve seen non-profit executives who may have different locations and their employers don’t even know they are, they don’t even visit him. Yeah, it’s so comment right? Multiple locations, everybody comes to them when it comes to the ceo for a meeting and or the university president with the multiple college of something? Nobody comes to them. How often are they getting out? I had a i had a profound with grad school, columbia school, public als and administration back a long, long time ago. And my professor, i said to all of us one day. So listen, someday you guys going to work in hospitals, put your books away, put your contracts way, but walked down the emergency room. Remind yourself why you there. And it was a lesson i’ve always learned. And i think the same thing is true here as a leader. Step away from your desk, ming with the people that are doing the programs. Have a conversation with them. Go to duncan. Don’t start bringing some coffee, buy some doughnuts. Take a tour. He would. They got to say, i mean, the first time they’re probably thinks something critical happen. That’s. Why, there’s, something bad happened. But it’s, um, it’s crucial to hear what people have to say. People. Ah, need to be heard when you, when you listen to your employees, they feel cared for it’s all part of the alignment. Process it’s crucial you can’t afford not to have everybody’s energy aligned and that’s just that doesn’t always happen the way it should, because the leadership is so important. The board, in addition to assessing itself point you made earlier, does need to be doing ceo assessment also and moving out someone who is not providing this the entrepreneurial spirit, that spirit, that leadership that you’re you’re advising and no one’s looking to be, you know, firing people if you have that sort of the end product of the but there’s so many accusations that they have not evaluate their ceo and it’s so many ceos i’ve asked. I have never evaluate their own direct reports on dh so it’s crucial performing all it may be a requirement. There is requirement accreditation a lot of things that have performance and i was everybody dreads. Um, but that’s the paperwork but it’s, really crucial if you weren’t effective leader managed to be able to address on every day basis. The things that people doing well, pat him on the back. I just had someone tell me the problem with our supervisor it’s all critical it’s not a pat on the back. And so performance the violations should be a re energizer it should be able to say, dennis, this is what you’ve done well, as focused on the good things first tennis, these two things i’d like you to work on. I want to work on this, i want to work on that that was important, and is the impact that’s having it’s crucial to do that? And so you have to evaluate people you have to evaluate your ceo if you’re ceo can’t always do it. One of things that is is necessary or investment have a performance coach have a life coach, i’m a performance, i do a lot of performance coaching for ceos and boardmember it helps me get on track, it helps and have an independent, neutral person that they can talk to about their issues they’re having in and support them. So you want to always find the upside you want to help people get better on lee when all else fails, the end up coming down, determined people, but sometimes it’s, you have to do it empowering to mean the board the board empowers the ceo and maybe it is through some, some coaching, but then the empowerment, of course, has to trickle down the ceo. I need to be doing the same for their report yet, and you can’t there’s too many ceos or ceos that do everything themselves and don’t delegate and stuff and that’s not why you’re hiring people and so that’s not effective use of your time to be having, you know, twelve direct reports and going over all crime reports that that’s not effective for yourself, you know, it’s it’s, you have to start with yourself, though it’s very difficult to empower someone else when you don’t feel empowered yourself here and in alison, i mean, in the hospital, so you have to allow people make mistakes now you don’t want to obviously, you know, you can’t give the wrong blood. I do things like that, but, you know, sometimes people have to make him sex and grow and they learn from, and i think you’ve got to encourage innovation. You’ve gotto coverage your employees to take a chance. You got encourage employees, take a risk, let him know that you support him, you know, take a take a crack at a new program, take a crack at a new angle to it. Do something differently. Give him thie given the authority to take risks. It’s it’s crucial. What about talk about board recruiting? Yeah, the board is so critical, right? What’s, your advice around getting the right people on the board well is crucial. And here’s a couple things here. First of all, i advise my clients to move away from sort of the board the board nominating process two aboard recruitment process and let me explain. You know, toni and tamar listens. What? I mean by that, first of all, what i recommend to my clients is they should they should have and develop an ideal boardmember tricks. What does that mean mean? Well, if you were building you bored today, what would be the ideal attributes, talents or expertise that you’d want on your board? What are the geographical areas of diversity? May you want? If you’re involved in westerns? Accounted the one everybody from white plains will you want other ports of you’re involved in a city? The one everybody from manhattan. You want people from the bronx? How about, you know, other firms of diversity on it? One of the skillsets you need what corporations? Or philanthropic entities, may you want someone on so you have to develop that set number two, you take the same thing for what you currently have and the difference between the two should be aboard with cubine strategies it’s okay to nominate people to recruit people, you know, but more importantly, today it’s about recruiting people that you don’t know but finding a way to get to them. That is really the talent of board development that it’s not just nominee people, but if you have an example, if you say we really could use someone that is really expert expert in social media, marketing, internet communication, you may not know somebody who talked to people who might they know who might, you know, in another another corporation find someone they don’t know and then talk about the process? Zaptitude we often don’t do a good enough job talking about why we should have people on our board. I mean, if you’re bored, does not energized if the board is not excited about if you if you’re not an excitement or condition, we’re not striving to be a winner. You’re not gonna recruit, but you have to be able. To pound your chest will be talking about that organization. It’s. Crucial. People want to be part of a winner, and obviously, you know, the latter’s voice. Sometimes get the right person. You’re gonna go away for a couple moments when we come back. Of course, dennis and i’m going to keep talking. You’re listening to the talking alternative network. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking alternative radio twenty four hours a day. Hi, this is claire meyerhoff from the plan giving agency. If you have big dreams but a small budget, you have a home at tony martignetti non-profit radio. I got live listener love that i wish i could send, but were pre recorded today. Uh, you know, i think i can pretty well wing it. We know we’ve got listeners from in japan and south korea and maybe even iran, certainly china on dh coming domestically, california, maybe agoura hills is listening. That would be mark, i think. Ah, but other listeners from california, new york, new york is always checking in texas. Ah, washington and oregon sometimes hopefully santa monica. My kids live in santa monica if you told them to it and then then they’re here. So live listener loved everyone who is listening live and, of course, pod class pleasantries. I just said plod classed pod class, pod crit podcast that’s awful saying that five times, but bob broadcast pleasantries. I say it all the time, but i’m sending podcast pleasantries to everybody who’s listening in the time shift wherever you might be very grateful for all of you, the vast majority of our of our nine thousand listeners. If i could just add something what i said when we talked about a lot of things, you know, leadership board development board recruitment program stuff. I think it’s not easy to be successful. It’s not easy to move the organisation for it to do so has takes courage. It takes a commitment. It takes the the theme ability to not always make everybody comfortable. I think organizations tony, that need to change is sometimes you have to become uncomfortable in order to grow and far too often. You know, i’m not talking about going out in the alienating people, but that’s part of the entrepreneurial spirit is being uncomfortable. But there’s time in every organization, too make changes. I mean, there’s some organizations i worked on august eighteen once that was had one hundred or history. Ah, and it certainly gone through, you know, multiple little changes here, but i’ve done a lot of work with many walkers. There’s inmate make-a-wish chapters that you know into their fortieth year and the leadership that was necessary twenty years ago, ten years ago is not that kind of boardmember that people needed is not there. It’s change is crucial on what i hope from people, whether they all listen to the show today or they read my books that they confined on, you know, dennis similar dot com to amazon or bonds amglobal online. I hope that they find the courage. I hope they’re they’re energized. I hope they’re feel inspired because i do believe that there is a way to succeed. I do believe there’s a way to a better life for these organizations. I have tried toe layout, road maps for them, whether it’s leadership board organization there is a way and there’s many people out there every day. The remains of people, of course, this country that’ll get up every day to try to make a difference in life of other people. And i admire that. I’m glad to be part of that. But it’s not easy, but it’s crucial. That changes record. What’s an ideal board meeting. Yeah. Going on, idealware. Finally, i got one guy. Got one good one in the whole hour. Very good. I want decent ideal board. Meaning is focusing more about tomorrow, then? Yes. Oh, lay out an agenda for an ideal annoy. Ideal boardmember people. It may. I said i would take a little bit of time. Just kind of give, i think. First of all, an ideal board meeting has ideal committee meetings. Okay. Ah, good. Bored has committee structure, and you don’t want to do all the work there. I would say a good janet would be to have a relatively brief update on key issues about the financial picture updates on the strategic plan or updates on board governments. I think it’s more important for a good board meaning to be focused in on tomorrow’s activities have the board engaged and about tomorrow i tell people, it’s sort of a thermometer if you’re bored me and he’s spending more than fifty percent of the time talking about yesterday, you’re not having affected board. I mean board meeting should know more ninety minutes, one hundred two hours, maximum if your board meetings going more than at their in effect geever so an idea. Boyd means when people leave energized, feel refreshed and they don’t have what i call the rubber band theory. Boardmember is rubber band theory boardmember everybody has one. You know you said that your packets a week ahead of time person picks up the packet on the way home from work stops at the board meeting parks the car and takes the rubber band off. The packet is leading the pack is that going to the board meeting goes at a board meeting doesn’t even have the ability that initially an emotion called home and i second the motion i’m happy put the rubber band back on a really good boardmember of border generals, when the board chair is engaging people for discussion, it’s when boardmember zehr bringing ideas for when boardmember zehr asking questions boardmember should be asking questions. Is that about micromanage? But the board should be challenging leadership interesting, you said relatively short amount of time on things like the budget fiduciary oversight mean now, okay, you know, you may have an annual budget planning me, ok, but this is not this is not that this is your average board meeting, but, you know, you don’t need to spend most of the time on the fiduciary, like you’re saying looking back where was money spends, etcetera, more time looking forward, visionary boy, i was now and that’s how it should be now, obviously, you know, unfortunately, and today’s climate, most board the spending time, you know, howto bring in money to keep ourselves open here, but i think honestly, they’re going about it the wrong way. I think that you know what i believe in very much in my heart and soul is about there not going about talking about their achievements or not talk about the success. They’re not talking about the difference in the lives of making if you begin the process about that, you will find the money you will worked for in finding the resource is here. So again, the ideal board meeting was when people we had a great boardmember at the university, they are our center for actually what really did on and it was just, well, we’re focused, not truthfully, it’s not believing it was energized cause why? Because we’re talking about how to build our own committee structure about social media marking communications in the whole university, how to be looking forward to a development of online programs, there’s just people in the classroom how to be looking at our own bored witches now, two years into a distant how to be, you know, we doing that’s it was it was an energized because we’re talking about tomorrow, people were excited about that, and i think that’s what we need to focus in on tell me what you love about the work that you do. I love the i love the people i work with, you know, i’m a guy that came up from from nothing. No, sir. It was put in my mouth. You know, i had a lot of issues, as most kids do with family went to college, graduated late at the age of twenty eight, graduated grad school twenty nine and became a ceo thirty seven. I just love the people i work. What i love what they do. I loved what they’re trying to do for the people in the community. Ah, that is what i enjoy helping him. I know i’ve helped a lot of organizations. I get a lot of feedback. There’s a lot of wonderful client testimonies on the website. I just have a passion for what i do, tony. I like it. I like people. I like life and well, here to make it better for everybody else. That’s. What? I like dennis miller. You’ll find him at d c miller dot com on darcy miller. Dot com dennis c miller dot com sorry, dennis c miller dot com on twitter he’s at np board therapy and you also find him at the fairleigh dickinson university center for excellence, which we know is fdu forward slash, c f, ft you dot ideal forward slash cf. Even my mother called me the n e for many years. I had to tell my mom, my mom is dennis, you know, i appreciate that. What? Thank you very much, dennis. Next week. Ah, next week is maria simple returning she’s, our prospect research contributor, and are doi and of dirt cheap and free ideas, and she will have them for us for us next week. Friend of mine as well optimist that says good friend of hers of his creative producer is clear meyerhoff sam lever, which is our line producer, shows social media is by julia campbell of j campbell social marketing and the remote producer of tony martignetti non-profit radio is john federico of the new rules that music you’re listening to is by scott stein you with me next week for non-profit radio big non-profit ideas for the other ninety five percent go out and be great. I didn’t think that shooting. Good ending. You’re listening to the talking alternative network. Get in. E-giving cubine. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s, create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping countries. People be better business people. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m we’re gonna have fun, shine the light on all aspects of music and its limitless healing possibilities. We’re gonna invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com, you’re listening to talking alternative network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you, too? He’ll call us now at to one to seven to one eight, one eight, three that’s two one two, seven to one eight, one eight, three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Talking dot com.

What Troubles You The Most?

 

Results from my professional development survey (now closed): 

Donor Retention:
Dan’s Donor Retention Ideas, interview with Dan Blakemore, director of development for International House

Donor Retention, interview with Jay Love, CEO of Bloomerang

Getting Your Donors To Fall In Love With You, video from Farra Trompeter at Big Duck

Social Media Strategy:
Beth Kanter: Real Online Engagement & Measurement, video interview; Beth’s blog

A Conversation With Amy Sample Ward, Part Deux; interview about her book, Social Change Anytime Everywhere (which I strongly recommend for strategy and tactics)

Followship, interview with Allison Fine, co-author of The Networked Nonprofit

How To Use Social Media In Year-End Drives, Fundraising Fundamentals interview with Natalie Stamer at St. Baldrick’s Foundation

Creative Thank You’s:
Thank You’s For Year-End Giving (with lots of ideas that work anytime), video interview with Claire Axelrad

The short version: 10-minute Fundraising Fundamentals podcast with Claire and Julia Wilson of OneJustice

Generosity Series:
GenEvents site

The national tour, Generation Series