Tag Archives: movement

Nonprofit Radio for June 21, 2021: Movement Messaging & Farewell, Maria Semple

My Guests:

Hannah Thomas & Morgan Fletcher: Movement Messaging

Expanding on the partnership theme two weeks ago, consider building a movement with orgs outside your direct mission. You’ll want cohesive, effective messaging and that’s where Hannah Thomas and Morgan Fletcher can help. Hannah is with Big Duck and Morgan is at Girls for Gender Equity. This is part of our 21NTC coverage.

 

 

 

 

 

Maria Semple: Farewell, Maria Semple

Maria Semple

Her first Nonprofit Radio was February 11, 2011. Soon after she became our prospect research contributor. Maria’s practice has evolved and this is her last show. Quoting somebody, nobody can identify: “Don’t cry because it’s over; smile because it happened.”

 

 

 

Listen to the podcast

Get Nonprofit Radio insider alerts!

 

 

I love our sponsors!

Turn Two Communications: PR and content for nonprofits. Your story is our mission.

 

Sendinblue: The only all-in-one digital marketing platform empowering nonprofits to grow.

 

We’re the #1 Podcast for Nonprofits, With 13,000+ Weekly Listeners

Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
View Full Transcript

Transcript for 546_tony_martignetti_nonprofit_radio_20210621.mp3

Processed on: 2021-06-19T14:50:15.009Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2021…06…546_tony_martignetti_nonprofit_radio_20210621.mp3.395782980.json
Path to text: transcripts/2021/06/546_tony_martignetti_nonprofit_radio_20210621.txt

[00:00:11.24] spk_4:
Hello and welcome to tony-martignetti non profit radio big

[00:00:15.74] spk_2:
non profit ideas for

[00:01:51.04] spk_6:
The other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d be hit with hyper nutri mia if you shared the salty idea that you missed this week’s show movement messaging, expanding on the partnership theme two weeks ago, consider building a movement with org’s outside your direct mission. You’ll want cohesive effective messaging and that’s where Hannah thomas and morgan fletcher can help Hannah is with big duck and morgan is at girls for gender equity. This is part of our 21 NTC coverage and farewell Maria Semple Her first nonprofit radio was February 11, Soon after she became our prospect research contributor, Maria’s practice has evolved and this is her last show quoting somebody nobody can identify, don’t cry because it’s over smile because it happened. tony state too podcast pleasantries were sponsored by turn to communications. Pr and content for nonprofits. Your story is their mission turn hyphen two dot c o and by sending blue the only all in one digital marketing platform empowering non profits to grow. tony-dot-M.A.-slash-Pursuant in blue. Let’s get started. Shall we hear is movement

[00:01:54.62] spk_2:
messaging.

[00:02:11.74] spk_5:
Welcome to tony-martignetti non profit radio coverage of 21 MTC. The 2021 nonprofit technology conference. We’re sponsored at 21. NTC by turn to communications turn hyphen two dot c O. My guests

[00:02:12.42] spk_2:
now are Hannah, thomas

[00:02:23.64] spk_5:
senior strategist at big duck and morgan fletcher, Director of marketing and storytelling at girls for gender equity. Hello morgan welcome.

[00:02:26.44] spk_3:
Hey, tony excited to be here,

[00:02:28.51] spk_1:
I. tony Thank

[00:02:33.64] spk_5:
you. Pleasure to have you on nonprofit radio and our coverage of the 21 MTC uh your

[00:02:36.68] spk_2:
session topic

[00:02:41.24] spk_5:
is me versus we. Well, we versus me. We versus me.

[00:02:42.60] spk_2:
Maybe it makes a difference.

[00:02:55.04] spk_5:
We’ll find out if it makes a difference, but we’ll get it correct. We versus me Building messaging for a movement. Hannah, would you get us started with with some basics? What is this movement messaging that we are talking about?

[00:02:58.54] spk_3:
Yeah, I’d love to start us off with that. Um, so to set some context in the nonprofit landscape over the

[00:03:05.49] spk_1:
last few years, there’s

[00:03:38.34] spk_3:
been a lot of efforts made by nonprofits to band together in coalition to work in partnership um in in service of movements that exist beyond even just the organization’s mission. Um, so those are causes that are benefiting the collective sector, benefiting the larger world. Um and they really require a different take on messaging. A lot of times, nonprofits are very focused on clearly articulating themselves in their mission and making sure their audiences are really motivated to support them. But movement messaging in order to be effective, has to be used by multiple voices, multiple entities, um and move a bunch of different audiences to take action in support of a larger cause. Um So where when we’re talking about movement messaging, we’re talking about sort of a reframing um from me to we so that that sort of explains the title there.

[00:04:16.24] spk_5:
Okay, So we we versus me is Okay or Me versus we is okay, but we’re going to go from me to we Exactly not. We to me, that’s the opposite of what we’re trying to do. All right. That would be taking a great cause and distilling it down to uh were the center of the universe, and we’re the only ones who can do this work. So the rest of you are out exactly

[00:04:19.01] spk_3:
opposite.

[00:04:48.54] spk_5:
That’s exactly what we’re not doing, right? That’s antithetical to what we’re talking about. Okay. All right, um, morgan. Let’s bring you in. Let’s help us understand what the value is of working outside our mission. Because I I want to I’m thinking of our listeners. You know, they they’re they’re tied up in their work and I want them to help or I want to help you to help them see the benefit of seeing outside your own individual mission to a broader cause. So what what what was the experience that girls for gender equity?

[00:06:34.84] spk_1:
Yeah, for sure. So it goes for gender equity and we call ourselves G for short, just as context for who we are. An intergenerational organization based in Brooklyn. Um, that’s centering black cis gender and transgender girls and gender non conforming non binary youth of color in the fight for gender and racial justice. So with the mission statement like that obviously actually is quite broad, which allows us a lot of opportunity to partner and collaborate with organizations who are able to meet us at the intersections of the lived experiences of the young people that were working with. So, for example, Environmental justice, economic justice, all these other issues are also racial justice issues. And so we have a lot of entry points to our work, particularly for this session with Hannah. We I was speaking about a national agenda for black girls, which is G. S. First national campaign that we launched in alignment with the presidential election. Keeping in mind that we were always trying to center young people of diverse backgrounds but of color To help us shift policy priorities and have them actually be informed by people who need the change in their lives. So there are plenty of organizations that we partnered with in this work. We had about 60 endorsing organizations. And the campaign itself is spearheaded by a steering committee of 80 young people from across the country and they each represent their own organizations that are local. So we’re able to work collaboratively with these organizations that may be may fall under the umbrella of what we’re talking about, right, these intersectional areas of young people’s experiences, but they may not be, you know, exactly cookie cutter like girls for gender equity, but the issues that we’re talking about are in alignment with theirs. And so we’re able to develop strong messaging that all of the organizations collaborating with us can uplift and use and take action on

[00:07:01.14] spk_5:
any. Was there any consternation at G about working in broader coalitions and and excuse me, maybe, you know, diluting some of our own work, you know, were there any? Was there any pushback like in the organization? May be among the board? Just you know, I’m trying to help people see what what obstacles might be might be out there for them to do this

[00:08:36.54] spk_1:
work? Absolutely, yeah. Did you have any of that? We were very fortunate. I will say that um we had a really good base of organizations that we were used to collaborating with in this way who were aligned with our values? Already newer organizations of course came in and um, you know, did a gut check with us and had we had internal conversations and we hold we hold regular meetings for those folks as well as we kind of catch them up on where our messaging is coming from to continue to check that we are still in alignment and with our priorities and framing. But I would say that actually the place where we experience the most challenge and growth as an organization and as a campaign running team was in the messaging around identity. You know, you heard me list a couple of different gender presentations and identity that one might claim moving through this world and for us, especially as we’re co collaborate and co designing this campaign with the young people in the steering committee. We had a lot of conversations around like, well honestly, who’s a black girl? Why are we framing it this way? Do we, you know, how expensive is this terminology? And does it accurately represent? Do people who are on this campaign feel accurately represented by this language? So I would say that a lot not a lot of but most of the pushback that we were receiving was extremely useful because it was coming from young people themselves who were saying, you know, I’m not binary, I don’t love that, this is framed this way. And I’m like, as you know, as a person who’s in charge of the frame and like great, keep giving me that feedback, right? Let’s create a campaign that actually represents you and how you’re moving through this world. That’s the point. So I would say a lot of constantly having that dialogue so we can continue to make sure that the campaign is serving the people, it’s intending to serve.

[00:08:50.34] spk_5:
I have to broaden my mind because when I got if I if I were getting that kind of feedback that you gotta be like, this is so annoying, why can’t you just agree with what we all we all the rest of us agreed on. Why can’t you just jump on board what you have to cause

[00:08:58.25] spk_2:
trouble? So

[00:08:59.49] spk_1:
it makes it a really time consuming

[00:09:22.44] spk_5:
process. It’s frustrating, but you always frustration usually leads to a better place. I mean if it’s channeled right, you know it’s unproductive than then it’s destructive but you know in creativity I found that frustration usually leads to a better a better outcome. Alright let’s go back to you now. So take a little broader Hannah help us identify like what, how does Big Duck think of a movement? What’s a what’s a movement?

[00:09:56.44] spk_3:
Yeah. I think um actually really related to what you’re just talking about, the language, the definitions, all of this stuff is you know always evolving and all we were always adapting what we think about as a movement and the role that messaging can play in that. Um But generally a big duck. We’re thinking about a movement as the commitment of many to work together and create transformative change based on a shared purpose or goal. And we see movement

[00:09:57.55] spk_5:
any. I’m distilling that down to uh many, working on a shared purpose or goal.

[00:10:04.27] spk_3:
That’s right towards transformative change.

[00:10:26.54] spk_5:
Okay, Okay. And how about um the messaging? How do you conceive of the messaging? And then we’re gonna we’re gonna have to dive in and explain how we how we all work together to ally around a common message, but help us understand. I mean, are we just talking about the simple it’s just a simple communications. The what each of us produce.

[00:10:41.34] spk_3:
Yeah, we are talking about, you know, all of the different ways that you can communicate something to an audience and try and prompt them or motivate them to take action with you. And so that can be, you know, in a tweet, that can be all different sorts of ways that you can communicate out. That can be in the stories that you tell, the narratives that you’re trying to disrupt or push forward. Um there’s a lot of different ways that you can that can be at a rally when somebody is giving a speech, what’s being said there in that context. Um so we’re really thinking big big about what what messaging can look like and trying not to have a narrower prescriptive view.

[00:11:34.74] spk_5:
Okay, so yeah, whatever channels, whatever channels you have, and then does does each well, before we get to approval, like getting messaging approved? So, I don’t know, we’ll talk about that process if it’s even necessary. But how do you how do you start to bring folks together, around around a common message with, you know, inclusivity? And uh you just just convene a meeting and then you start somebody produce a document that everybody comments on it.

[00:11:38.16] spk_2:
How does this process work?

[00:11:41.54] spk_1:
Yeah, I would

[00:12:56.94] spk_3:
say that there’s probably a lot of different processes that work. Um but we found that helpful like in um to to align yourself with other organizations, other people, individuals who are would be aligned around a common cause is too start the conversation around shared values. Um and the opportunity agenda is obviously a great resource, doing a lot of work around storytelling using values and all that, but shared values are really an effective in for folks who wouldn’t otherwise get the nitty gritty of of what you’re trying to achieve, to understand their role in your cause and understand how it relates to their own. Um So we we talked about in our session all of the different ways that you can like sort of frame frame this cause in ways that use those deep shared values and also you know, fill in the context around that. Um So you know, we all believe in love. Um, so or we all believe in opportunity. Um, so maybe that’s an effective in for somebody, an organization who back in the day was advocating for a gay marriage, right? There was a lot of that was a great example at the time, actually, of the way that shared values were a really efficient, effective way for people to move hearts and minds, um, and to gather, you know, some momentum around this cause that on the surface, on the policy level folks weren’t really jelling with.

[00:13:11.64] spk_5:
That’s a great example. Yeah. Love who’s gonna disagree with that?

[00:13:15.74] spk_1:
Exactly,

[00:13:16.39] spk_3:
literally no one

[00:13:17.43] spk_5:
I’m the I’m the anti Love, I’m the anti Love

[00:13:21.16] spk_1:
candidate, tough to make

[00:13:24.26] spk_5:
not in favor of that.

[00:13:25.21] spk_2:
Yeah, that’s my platform

[00:13:26.50] spk_6:
is uh is hate, right?

[00:13:57.74] spk_5:
Well, there are people who have that, but they don’t call it that. Um even they would say that we I agree with Love. We agree with Love. Alright. So cool. All right. All right. Um And then it’s starting to frame these messages like you said, I’m kind of in the details, like So then All right. So, we have these shared values morgan. How do we start to build messaging? We just want to share documents that uh people start contributing to.

[00:14:00.23] spk_2:
How did that work?

[00:14:54.74] spk_1:
Yes, the process. Well, for us, honestly, it’s it really is that fundamental basic, just kind of like, look, let’s just start putting some things down. Of course, there’s all sorts of like jazzy processes you could design and do all sorts of like discovery conversations and, you know, you can call it by those names and that is what it is. But I think ultimately we really did just sit down as a team internal and lay out our vision as it aligned with, of course, the larger goals of the organization, because this was specific to a campaign, but this applies to all of our work. We sit down as a team, we pull out a document, um, and this was developed in the time where we could be in person at our office, so we were able to sit down together in a white board, technically, and put everything down, and then we started to introduce that to people that we thought would be great allies in the work. And so we had our entry points at each organization, based on people we knew through our connections personally. Um, and also just kind of put out a general call to action into these organizing spaces that we knew had similar values alignment or values alignment, and similar ideas about a progressive future for black girls. So we could run with that. So it really wasn’t. It really was a lot of google documents. Honestly.

[00:15:22.54] spk_5:
All right. So, so morgan did you have a formal organization that that you all created or this just like this? You didn’t make a legal organization out of all these entities? Right. You just you just all contributed to a campaign,

[00:15:50.34] spk_1:
correct? So we remained Girls for gender equity. And we launched a national agenda as an initiative of Girls for gender equity. Within that. We do have a steering committee, as I mentioned, that young people and then we also have the partner organizations who are represented by those young people and some who are not who are partners in the work at large. And so those things, those groups all have names, but we did not go about formalizing legally a new entity.

[00:16:05.74] spk_5:
Okay, Okay. Not necessary. Um, and so while this is going on, uh well, this larger campaign is going on, you’re still doing your own, your own messaging, Right, Aggie. You know, that’s not like that suspended or anything.

[00:16:12.21] spk_1:
No, definitely still definitely juggling both. Right. All right.

[00:16:17.84] spk_5:
And and how does how is fundraising impacted? Was was part of the campaign for fundraising for the for the entities or it was it was a different a different call to action?

[00:17:33.74] spk_1:
Yeah, fundraising is certainly call to action for national agenda specifically because it has its own funding. And so, you know, we’re fundraising for G were fundraising for a national agenda. And of course we are talking about G. I mean, we do narrative shift work, we do direct service work. We also do organizing policy campaigns work. So there are several different buckets of work that were fundraising for at any time. Um, I think what our process has been to keeping that streamlined for and under comprehensive and clear for our audiences is just naming, but in very clear, consistent terms, all of what we’re holding as best we can and acknowledging that it’s a lot and that allows us to lean into this the, you know, what, what Hannah and I were talking about before around intersectionality and the holistic nous of the work and the holistic nous of the movement work. Right? So we can say we’ve been very explicit about a national agenda is focusing on these national priorities. However, at a city and state level in new york where we’re based, this is what else we’re holding and how it is interlaced with these other priorities. And so we’re able to flesh out where all these things are meeting and also naming, you know, there you can choose to support any of these, but ultimately supporting us will support all of them.

[00:18:01.14] spk_5:
Hannah, help us understand some more around the the complexities of messaging and consistent messaging or maybe maybe have some big some best practices that Big Duck or something. Help us flush out the details of getting consistent messaging across all your, all the entities contributing to well, in morgan’s cases with the national agenda, but you know, whatever, whatever cause we might be working toward.

[00:18:46.14] spk_3:
Yeah, I think it’s really interesting because at Big Duck primarily were preaching, you need to have one voice, a very consistent voice, a very aligned voice. Everybody should be a brand ambassador who understands deeply what you’re positioning is, what your personality is, should be able to speak. You know, all you know, sounding the same with movements. I think it’s actually very different. I think you have to necessarily make space for people to communicate. The message is in their own way using their own personalities. Um the movement can’t it’s really in my view like an exercise in relinquishing control in a lot of ways and making sure that it’s it’s something that others can own as well and feel like it’s theirs to speak about in their own voice.

[00:19:01.14] spk_5:
It’s interesting like nobody owns it, but everybody, everybody owns it, but nobody owns it.

[00:19:53.94] spk_3:
Exactly. And that’s why you can see a lot of um successful movements. One that I think is really cool is the land back movement and campaign. So there are website is very simple and it has a manifesto with about 10 lines of text on it about all the different meanings that land back has in terms of a literal, you know, meaning of we want to get this land back. But also the narrative, this means about our relation to our relationship to the environment, our relationship to racial justice, all of these different things. So it sort of sets up a basic something to work with. But if you look at the hashtag land back on instagram or something like that, there are so many folks, so many individuals who are able to um build meaning from that from that manifesto and take it in new directions and give it new life all sort of aligned generally around that manifesto, but really expanding um expanding the meaning.

[00:20:12.04] spk_5:
Anything either of you want to want to say about this sort of this consistent shared messaging

[00:20:15.14] spk_2:
Before we uh

[00:20:16.47] spk_5:
before we move on, morgan you’re shaking your head. You want to add some more.

[00:20:39.84] spk_1:
Yeah, I just wanted to underscore I think how important it is for there to be a muscle for constant vulnerability, openness to feedback and collaboration. Um you know, campaigns as Hannah was saying, you know, folks are able to step into the campaign work individuals and organizations and make it their own in a way and that is so special and unique and you also want to be sure that that does not spiral into another direction of course. And so you want to also provide structure and infrastructure for folks to feel supported as they’re moving with this campaign. Right?

[00:20:54.54] spk_5:
Like what? Like what kind of structure and infrastructure?

[00:20:56.94] spk_1:
Yeah, So I would say, you know, developing really basic tools that people can use, like messaging, kids digital tool kits to provide folks with key talking points graphics, if you want there to be visual cohesion to your campaign and folks don’t always use that stuff, you know, of course they’re like, that doesn’t match individuals might be like, doesn’t match my aesthetic organizations might be like, you know, we want to frame it a little differently. So the intersection with our work is more cohesive and clear to our audiences, but you want to give folks a starting point so they can say, you know, I like looking at land, land backs manifesto, they can refer to some tools and documents and say, okay, I know where this is rooted. And I’m going to pull these pieces from it for my, my specific messaging or my organization specific messaging and then having consistent checking with folks, you know, updating that regularly, letting folks know it’s being updated, these real basic communications that get lost because you’re holding so much.

[00:22:09.24] spk_5:
Do you feel like giving Tuesday is an example of what we’re talking about, or like spun large, you know, billions of dollars now? Or is that really something, something different because it’s so decentralized? I mean we’re talking about something decentralized here, like I said everybody owns it but nobody owns it, but I don’t know do you feel like giving Tuesday is an example of could be an example large of what we’re talking about or or no, that’s really something different.

[00:22:46.74] spk_1:
I think so, especially to disagree with me and say something. No, I was thinking about it, you know, I think um I mean we’re talking specifically about very progressive movements. I certainly am, but I’m thinking about how they, you know, they really provide, we are obviously participating giving Tuesday um and they always provide such incredible materials. So you you feel so clear through the process. Okay, I’ve got 44 months, six months out. How do I build this campaign around this moment? Right. And I always feel so prepared for giving Tuesday because they’re able to roll out such robust materials to build that infrastructure for us as organizations.

[00:23:08.04] spk_5:
Alright, well, there’s at least lessons to take from giving Tuesday in terms of the support you mentioned, support infrastructure. Um one of the things that you mentioned in your session description Hannah is that you want folks to reconsider some best practices that may be hindering their cause. What does that mean?

[00:23:09.14] spk_1:
Yeah,

[00:24:37.94] spk_3:
we, we hit on some of it earlier when we’re talking about intersectionality and making space for, you know, other causes or things that are not directly in your lane, but maybe in the next lane over. Um I wanted to include say this Audrey Lorde quote. There’s no such thing as a single issue struggle because we do not live single issue lives. So if you are an environmental organization, but you don’t see how that could connect to racial justice or to voting rights or to whatever else may be out there. You’re missing some great opportunities to expose, you know, that there’s critical connections between all that we’re doing and it can be really hard. That’s the me versus we inaction is like I need these dollars, I need these donors, I need the spotlight all of that versus a different mindset, which which we think of as a scarcity versus abundance mindset. Um, so what I was just explaining is an example of some scarcity thinking versus we want to spotlight this whole ecosystem of change we’ve got going on of which we are a piece. Um, there’s room to show how we’re connected to what our peers are doing. There’s enough dollars and donors to go around. It doesn’t have to be us who gets all 50 of those donors dollars. Maybe they give us five, and they give everybody else five to um and again, a de emphasis maybe on dollars, right? Folks have currency that goes outside of, you know, money. And how are you showing value for that? So, a lot of ways of like kind of de centering your organization in a healthy and healthy and productive way. So that’s one example of disrupting sort of best practices that we think about

[00:24:56.44] spk_5:
it. And that’s related to what you had said earlier about surrendering control. The point that nobody owns

[00:24:58.78] spk_2:
this.

[00:25:07.54] spk_5:
You have another one. That’s that’s very good de centering. Right? What else? Another another sort of mind shift that you want to encourage?

[00:25:38.44] spk_3:
Yeah, we had a whole section where we were talking about disrupting um dominant narratives, which I think morgan can speak to a little bit more. But dominant narratives are these sort of pervasive, like, the way we say things are the way we tell things, and the things that we assume that we are are all really sharing um movements are a great opportunity to really disrupt that and and form new narratives um that are healthier and that are um more progressive and are gonna frankly help us transform the world in the way we want to, I don’t know, morgan if you wanted to chime in.

[00:27:14.74] spk_1:
Yeah, I would just add as, like, a specific example, um you know, for us, when we’re talking about when G is talking about are the constituents in our programs and young people who are in our campaigns, You know, a lot of the work that we do is around shifting the narrative around the your audience cannot see this or cannot hear this or see it, but I’m using air quotes when I talk about the monolithic black girl, right? Like this and no community is monolithic, this is it. This means nothing, right? So what are you know, for us to break down that absurd premise? Um it requires us to really give opportunity to young people in our programs um to tell their unique story as they want to tell it. And so for us, our narrative shifting work looks like passing the mic. It’s not about me, the director of marketing storytelling, going to a rally and giving a really great speech. You know, it’s about young people going to that rally and them giving great speeches or speak in front of city council in new york, which we do quite frequently or talking to legislators across the country. You know, other types of campaigns that we’re building out right now. Video and social media storytelling campaigns that really allow us to present a breath of experiences and all those people are saying I fall somewhere on this black girlhood spectrum, This identity spectrum and my story may not look like this young person or that person or that person, but it is still important, it is still affected by the legislation that’s happening in this country and therefore it’s still relevant. Okay, I have

[00:27:16.64] spk_5:
a little uh, we’re going on in the background. I don’t know if you can hear that buzz, so yes, you can.

[00:27:24.44] spk_2:
Okay, sorry. Um All right, um

[00:27:30.64] spk_5:
let’s let’s leave it there. But Hannah, why don’t you just take us out with some last minute motivation? I I can see ego has to be, you know, checked at the door. You know, we’ve been talking about decentralization, de centering yourself and and your organization. Um so yeah, Hannah leave us with some last last, second last minute motivation.

[00:28:31.14] spk_3:
I have the perfect way to close this out and this is what we close our our presentation with was how important the role of a radical imagination is in helping develop movement messaging and helping you create that story that you want to tell and move folks towards action. I think it has taken a paraphrasing Adrian Marie Brown, who um wrote an emergent strategy, how it took somebody else’s imagination for this world that we have right now to come to fruition right for all of these structures and all of everything going on to happen. And we need to use our imagination if we want to create something different. And I think that if nowhere else that really radical imagination that proud, you know, proclamation of a future that we’re going to get to really belongs in movement messaging. Um so it’s more of an abstract ending note, but really important to use your imagination and be sharing, sharing your vision for the future. Unapologetically,

[00:28:51.74] spk_5:
that’s Hannah thomas, senior strategist at Big Duck also was morgan fletcher director of marketing and storytelling. A. G girls for gender equity, Hannah morgan, thank you both very much. Thanks so much.

[00:29:01.66] spk_3:
Thank you. Thanks tony

[00:29:13.64] spk_5:
Glad to have you and thank you for being with tony-martignetti non profit radio coverage of 21. Ntc we’re sponsored by turn to communications turn hyphen two

[00:29:15.01] spk_2:
dot C o.

[00:30:36.54] spk_6:
It’s time for a break. Turn to communications, you remember them, The Chronicle of philanthropy, the new york times, The Wall Street Journal, Usa today stanford Social Innovation review Oh, the Washington Post the Hill Cranes, nonprofit quarterly Forbes Market Watch. That’s where turn to clients have gotten exposure. You want that kind of press turn hyphen two dot c o. Your story is their mission. It’s time for Tony to take to the pleasantries, the podcast pleasantries have to come out. They haven’t been for some time. They’ve been dormant. They’ve been on hiatus for several weeks, but they’re back pleasantries to our podcast audience. U 13,000 plus listeners throughout the world. We’ve got listeners, yeah, we’ve got listeners in Germany um, where else besides north America? Certainly north America, we’ve got Canada and Mexico covered. Uh, so those go without saying not, not that we take the, not that we take the northern and southern neighbor listeners for granted. No, no, no, but they’re, they’re, it’s, it’s just kind of understood, you know, it’s, it’s tony-martignetti non profit radio

[00:30:40.45] spk_2:
You just know that

[00:30:56.64] spk_6:
all the north american countries are going to be represented. It’s, it’s just, it’s subsumed in the name. That’s that’s, that’s what it is. That that that’s what I mean to say. It’s subsumed. So we’ve got North America covered that. Subsumed going

[00:30:56.94] spk_2:
abroad. Oh,

[00:30:58.03] spk_5:
Germany.

[00:30:59.56] spk_2:
Um often checking

[00:32:42.74] spk_6:
in uh, italy France UK, certainly o u k. Those are the ones that come to mind and if you’re out there in other countries beyond those just named, let me know. I’d love to shut you out. Love to the pleasantries. The pleasantries. I’m grateful. I am grateful that you listen two nonprofit radio week after week. I’m glad the show brings you value. I hope it gives you actionable steps or things you can start thinking about to lead to action. That that’s what this is about. Right? So the pleasantries to you, our many, many podcast listeners, I’m grateful. That is Tony’s take two send in blue. It’s an all in one digital marketing platform with tools to build end to end digital campaigns that look professional are affordable and keep you organized. They do digital campaign marketing, that’s what we’re talking about. Most marketing software is designed for big companies and has enterprise level price tags. No, no, not here, sending blue’s price for nonprofits, it’s an easy to use marketing platform. They walk you through the steps of building a campaign. You want to try them out and get a free month, send him blue. Hit the listener landing page at tony dot M A slash send in blue. We’ve got boo koo but loads more time for nonprofit radio Here is a farewell Maria Semple.

[00:32:46.74] spk_5:
It always has been my pleasure to welcome Maria simple to the show. Of course,

[00:32:52.15] spk_2:
month after month, year after

[00:32:53.54] spk_5:
year, many years.

[00:32:55.24] spk_6:
Uh, today it’s

[00:32:58.54] spk_5:
uh bittersweet to welcome Maria sample back to nonprofit

[00:33:04.74] spk_2:
radio for a farewell. You know her, she is the prospect

[00:33:06.98] spk_5:
finder, a trainer and speaker on prospect research.

[00:33:10.36] spk_2:
Her latest book is

[00:33:11.28] spk_5:
magnify your business tips tools and strategies

[00:33:17.84] spk_2:
for growing your business or your non profit she’s are dyin of dirt cheap and free.

[00:33:28.24] spk_5:
She has been for many years, she’s at the prospect finder dot com and at Maria Semple, I always used to

[00:33:29.06] spk_2:
say Maria, it’s a pleasure to welcome you back. It’s a little like I said bittersweet this time though,

[00:33:33.71] spk_5:
hello, hello and well you’re still welcome. You’re still very welcome. It’s just not so much of a pleasure that’s

[00:33:57.34] spk_0:
all. Uh, well thank you for having me back for a little bit of a farewell and you’re right, Tony. It is bitter sweet. Um, you know you and I have been talking in one way or another and having it recorded before the time of internet radio, we were doing some tele recordings, right? We would do recorded calls and that’s right. We had those phone

[00:34:01.68] spk_2:
calls. Tell us we did a few tele calls together about planned giving and prospect research. Yes,

[00:34:07.31] spk_0:
yeah. Yeah. Back back in the day when it was tele classes. Right.

[00:34:11.52] spk_6:
Right.

[00:34:12.44] spk_2:
Yeah.

[00:34:13.29] spk_5:
Yes. And then we

[00:34:14.47] spk_2:
did some, some conferences together.

[00:34:16.88] spk_5:
That’s right.

[00:34:17.70] spk_2:
Prospect

[00:34:29.34] spk_5:
research and planned giving. Um, and then it’s been many years on, on nonprofit radio you, it’s been like eight years or so. You’ve been with the show.

[00:34:30.32] spk_0:
Absolutely prospect

[00:34:31.99] spk_2:
research contributor.

[00:34:33.05] spk_5:
What’s

[00:34:33.91] spk_2:
going on? What’s going on in your professional life?

[00:36:18.53] spk_0:
Well, you know, my business, you know, in the last couple of years has expanded and, and uh, focused a little bit more, you know, like the title of my book Magnify Your Business. It’s really kind of focused a little more on online marketing, strategy, social media, email marketing linkedin and really um you know, expanding to beyond nonprofits as well. So I work with a lot of small businesses and financial advisors. Um and and I’ve been, you know, I pulled back a little bit, I’ve been, you know, having moved to uh beautiful crystal coast of north Carolina. I’ve been working more part time than full time as I was back in New Jersey. Um and I’m doing a ton of volunteering for a number of different organizations and capacities. And one of the most recent projects that I’m really excited about is expanding broadband. And you know, that’s a big topic right now, coincidentally, so last year I was invited to serve on a committee here in carter County to expand broadband opportunity um in underserved and not served at all regions believe it or not, there are pockets down east and so forth. They just don’t have any internet. Um, and so we saw in the last year how important it was to be able to stay connected. Um, and so through the carter at County Economic Development Foundation, um, I’m continue to serve on a committee that’s going to now be implementing some of the deficiencies in areas that were identified in the digital digital inclusion report, um, that that came out. So that’s one of the big projects.

[00:36:40.43] spk_5:
So you’re working more part time and that means you’re not going to be contributing prospect research wisdom as our deutschland of dirt, cheap and free on nonprofit radio So your, your focus is shifted

[00:36:46.61] spk_2:
a little more,

[00:37:02.03] spk_5:
little more business oriented, only part time, a lot of volunteer work, which I love because we only live 12 miles apart about so uh, helping you’re helping my community to, uh, we’re in the same county. Um All right. I

[00:37:02.74] spk_2:
understand that,

[00:37:04.34] spk_5:
so happy to hear it, but I understand

[00:37:07.83] spk_0:
and I’m serving as my H. O. A. Board president. Uh

[00:37:12.82] spk_5:
I hate H. O. S. Oh my God when I moved here uh Homeowners

[00:37:18.39] spk_2:
associations.

[00:37:22.83] spk_5:
Yeah. So your uh your those people who say you can’t you can’t put this color on your door and you can’t hang this on your windows at christmas time. Is that you?

[00:37:30.13] spk_0:
Unfortunately. Unfortunately I I didn’t I unfortunately. Yes, there are there are rules when you live in an H. O. A. Community, so either you live in one or you don’t.

[00:37:43.53] spk_2:
Alright, alright. I don’t mean you’re the president,

[00:37:47.73] spk_5:
you’re going to be the scrooge time, your lights are too bright or whatever. You

[00:37:52.75] spk_0:
know, we don’t get into lighting because it’s all common area lighting. It’s a condo complex. It’s not single family homes.

[00:38:00.42] spk_5:
Right. Right. Well, people can outline their windows with christmas lights or something. We

[00:38:04.94] spk_0:
allow that. That’s fine.

[00:38:06.72] spk_5:
Okay.

[00:38:08.26] spk_0:
We’ll have christmas lights. Oh,

[00:38:10.63] spk_2:
all right. I’m getting a sense of why I know I

[00:38:14.97] spk_0:
paint your door any color you want to paint your door? There’s a specific color. You have to paint your door

[00:38:19.73] spk_6:
specific color for

[00:38:20.89] spk_0:
everybody. All right.

[00:38:22.82] spk_5:
All right, madam, President? Yeah, I’m not uh

[00:38:25.92] spk_2:
personally I’m not too keen on the

[00:38:37.62] spk_5:
U. S. But I I understand you you bought knowing that you were part of an H. O. A. So I guess you might as well be active in it so you can insert some degree of reasonableness. I hope. Yes,

[00:38:41.87] spk_0:
I hope. Well, I’m also the chair of the social committee. So I’m all about the fun.

[00:38:46.82] spk_5:
Okay, well, but if you harass people too badly on their door color, you may not, you may have zero people at your social events. So activity may offset the other. We’ll see. We’ll see how those two things are playing in

[00:39:26.02] spk_0:
the nonprofit space. Also tony You know, I think I’ve mentioned to you before, there’s something called the Crystal Coast nonprofit network that exists. And uh, we’ve, I’ve been facilitating the meetings through zoom um, for the, over the last year. Uh, and so it’s starting in september, we’re going to start meeting again in person. So you should really come out and get to know some of those nonprofits here in carter county. Be fun to have you attend?

[00:39:31.02] spk_2:
I’d love to, I, yeah, you

[00:39:31.44] spk_5:
mentioned that before. I think

[00:39:32.37] spk_2:
I followed up and then

[00:39:34.22] spk_5:
I didn’t, I’m

[00:39:35.61] spk_2:
not sure what happened after

[00:39:57.22] spk_0:
that. Well anyway, september. We’re taking a break, not meeting in uh, july and august, we just met this week not meeting july and august meeting again. September. And uh, so that’s a nice, nice network of non profits and I launched a website for them, created a site and launched it for them so that they had a space online. Um, so yeah, I’ll send you the link.

[00:39:59.17] spk_2:
Okay. Crystal

[00:39:59.81] spk_5:
Coast. Alright. Crystal Coast

[00:40:01.31] spk_2:
nonprofits. All right.

[00:40:02.71] spk_5:
Yeah.

[00:40:03.20] spk_2:
Alright, Maria, Well, you know, I’m grateful for all the hours we spent together over eight

[00:40:09.17] spk_5:
years.

[00:40:15.71] spk_2:
You helping nonprofits understand prospect research, how important it is. It’s, it’s, it’s so much richer than a lot of people realize it goes way beyond google search way way and

[00:40:21.39] spk_5:
people have been following,

[00:40:23.61] spk_2:
you know that? Yeah. So I guess I can just say thank you for everything you contributed for, for

[00:40:28.37] spk_5:
all our listeners

[00:40:29.26] spk_2:
over so many years. Thank you very much. You’re

[00:40:31.49] spk_0:
very welcome and thanks so much for having me. It’s been great, great fun.

[00:40:35.53] spk_5:
It’s always been a pleasure. Today is

[00:40:37.18] spk_2:
a little tough, but

[00:40:42.51] spk_5:
up until today it’s always been a pleasure. Alright, alright. She’s Maria Semple, she’s still the prospect find her, but just part time and more business oriented.

[00:40:48.11] spk_2:
Her sight, the

[00:40:49.60] spk_5:
prospect finder dot com and at Maria

[00:40:53.61] spk_2:
Semple. Thank you Maria and so long,

[00:40:55.51] spk_0:
so long now take care

[00:41:40.31] spk_6:
next week let’s try to get amY sample ward or Gene Takagi back. I’m working on that. If not, they’ll be up soon and next week will be more from 21. Ntc if you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by turn to communications. You remember them? You’ve heard of them a couple times. Pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. And by sending Blue the only, all in one digital marketing platform empowering non profits to grow. tony-dot-M.A.-slash-Pursuant in Blue. Creative Producer is Claire

[00:41:52.71] spk_4:
Meyerhoff shows social media is by Susan Chavez. Mark Silverman is our Web guy and this music is by scott Stein. Thank you for that. Affirmation scotty. You’re with me next week for nonprofit radio big non profit ideas for the other 90

[00:41:58.99] spk_6:
5%

[00:42:05.41] spk_4:
Go out and be great.

Nonprofit Radio for August 7, 2020: Donor Surveys & People-Powered Movements

I love our sponsors!

WegnerCPAs. Guiding you. Beyond the numbers.

Cougar Mountain Software: Denali Fund is their complete accounting solution, made for nonprofits. Claim your free 60-day trial.

Turn Two Communications: PR and content for nonprofits. Your story is our mission.

Listen to the podcast

Subscribe to get the podcast
Apple Podcasts | Spotify | Google Podcasts | Stitcher

Get Nonprofit Radio insider alerts!

My Guests:

Crystal Mahon & Christian Robillard: Donor Surveys

Make the most of the donors you have by discovering their potential through surveying. Crystal Mahon and Christian Robillard talk principles, best practices and goal setting. Crystal is with STARS Air Ambulance and Christian is at Beyond The Bake Sale. (Part of our 20NTC coverage)

 

 

 

 

Celina Stewart & Gloria Pan: People-Powered Movements

This 20NTC panel helps you build more effective and more inclusive movements by encouraging you to think about communications, power and privilege. They’re Celina Stewart from League of Women Voters U.S. and Gloria Pan with MomsRising.

 

 

 

 

Top Trends. Sound Advice. Lively Conversation.

Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.

Get Nonprofit Radio insider alerts!

Sponsored by:

Cougar Mountain Software logo
View Full Transcript
Transcript for 501_tony_martignetti_nonprofit_radio_20200807.mp3

Processed on: 2020-08-06T23:37:16.508Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2020…08…501_tony_martignetti_nonprofit_radio_20200807.mp3.541230381.json
Path to text: transcripts/2020/08/501_tony_martignetti_nonprofit_radio_20200807.txt

[00:02:40.44] spk_1:
on welcome tony-martignetti profit radio big non profit ideas for the other 95%. I’m your aptly named host. Welcome to our first podcast only show. Oh, I’m glad you’re with me. I’d get slapped with a diagnosis of in Texas itis if you inflamed me with the idea that you missed today’s show Donor surveys. You’ll make the most of the donors you have by discovering their potential through surveying Crystal Mahan and Christian Robot Yard talk principles. Best practices and goal setting Crystal is with stars, Air ambulance and Christian. Is that beyond the bake sale? This is part of our 20 and TC coverage and people powered movements. This 20 NTC panel helps you build more effective and more inclusive movements by encouraging you to think about communications, power and privilege. They’re Selena Stewart from League of Women Voters. US and Gloria Pan with mom’s rising on tony steak, too. Planned giving accelerator were sponsored by wegner-C.P.As guiding you beyond the numbers wegner-C.P.As dot com and by turned to communications, PR and content for nonprofits, your story is their mission. Turn hyphen two dot ceo. Here is donor surveys. Welcome to tony-martignetti non profit radio coverage of 20 and TC 2020 non profit Technology Conference and 10 made the excruciating decision to cancel the non profit technology conference. But we are continuing virtually. You’ll get just as much value. We don’t have to all be close to pick the brains of the expert speakers from From N 10. Our coverage is sponsored by Cougar Mountain Software. The Knowledge Fund. Is there complete accounting solution made for non profits? Go to tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial. My guests now are Crystal Mahan and Christian Robot Yard. Crystal is manager of annual giving at stars Air Ambulance and Christian is founder and chief podcaster at Beyond the Bake Sale. Crystal Christian. Welcome. Welcome to non profit radio,

[00:02:44.19] spk_2:
tony.

[00:02:45.00] spk_0:
Thanks, tony. Great to be here.

[00:02:46.42] spk_1:
It’s a pleasure to have both of you. You are both in ah, in Canada. Crystal. You are in Alberta and Christian. Remind me where you are.

[00:02:55.54] spk_0:
I’m in Ah, beautiful, Sunny Ottawa, Ontario.

[00:03:00.02] spk_1:
Ottawa. No other capital? Yes, in

[00:03:01.23] spk_0:
your nation’s capital. Not be not be disputed with Toronto. Who likes to think that the capital

[00:03:29.66] spk_1:
I know well and many Americans think it’s either Montreal with Toronto? Yes, but, uh, Ottawa Capital. All right. I’m glad to know that you’re both well and safe. Um, and glad to have you both with us. Thanks. Um, we’re talking about donor surveys. Your your NTC topic is ah, Dorner surveys your untapped data goldmine Crystal. Why are surveys a data goldmine?

[00:03:45.11] spk_2:
Well, we have the fortunate launching a survey. We’ve never done one prior to 2016. And when we did it, we were amazed at what we found. So we learned a lot about our donors. Education preferences. We made money, like, usually made that on that. And I’ll talk about. We actually ended up learning a lot about I’m getting prospects. And turns out that there were a lot of donors that we had no idea name Justin there will ever interested in the will. So there was a lot of revenue like hidden revenue that we were finally getting access to you. So that’s are where that line is moving your wits, but it’s preparing to you.

[00:04:23.61] spk_1:
Interesting. I’m looking forward to drilling into that more because I didn’t plan to giving fundraising as a consultant on sometimes asked by clients about doing surveys. So I’m interested in what you’re doing as well. Um, and and you’re getting gifts. You said you’ve made money back from them. So people do send you gifts of cash along with their surveys.

[00:04:53.69] spk_2:
Yes. Like this year we get. Because last year, 2019 are stars. Allies there, maybe $300,000 And that all the you people have been found for giving what? We’re looking at dollars. So it’s you cannot do a survey to seem like you. Point?

[00:04:54.30] spk_1:
Yeah. Did you say billions? With a B?

[00:04:57.21] spk_2:
No millions and

[00:05:08.78] spk_1:
millions. Okay, the audio is not perfect, so it almost sounded billions. So I want to be sure, because I’m listeners have the same question. Okay, Millions, millions is still very, very good. Um, Christian? Anything you want to head to about Why these air Ah, such a gold mine for non profits.

[00:05:14.81] spk_0:
I mean, besides the fact that you’re using data, obviously, to reinforce certain decisions and Teoh highlight certain wealth elements, I would say in terms of your sponsorship potential, I know a lot of organizations are looking more so into the corporate sponsorship corporate engagement side of things. And I think with your donor surveys, you could really reveal a lot around where people are working there levels in terms of positions within a certain company or organization. And that can lead you down some interesting pass from a corporate sponsorship perspective.

[00:06:05.94] spk_1:
Okay. Okay, um, your, um your description of the workshop said that make the most of the donors you already have. And it sounds like you both obviously are going there. Is there anything you want to add about sussing out the value that’s in your that you don’t know? You have among your current donors?

[00:06:31.20] spk_2:
Well, from our perspective, like it’s given us an opportunity to get to know our donors better in terms of what? What are they actually interested in learning about the organization or why are they choosing given that allows us to tailor messages, just be a lot more personal with them and act like we really know that was supposed to them just being a number. This is an opportunity to really cultivate that relationship and just continue bring them on war.

[00:06:41.08] spk_1:
Okay, um, is most of your content in the workshop around as practices for surveys? Is that what we’re gonna be exploring? Mostly

[00:07:05.94] spk_2:
Christian feel free to jump in and say that we were looking a lot of fast. Her best practice, then also, case studies. People would have some tangible examples how to actually launch one with consider. And what would actually need to do once they got

[00:07:24.46] spk_1:
OK? All right, well, let’s, um let’s start with, Like, where? Where do you get started? Who, Who who were the best people to send surveys to our What types of information are are you finding our most responded to or what types of questions are most responded to? How can you help us sort of frame? Ah ah, an outline of what we were to get started.

[00:07:55.62] spk_2:
Well, Christian and I talked a lot about building the proper spoke of your surveys of figuring out. Why exactly are you? What do you try to find out? And once, you kind of I guess you were down exactly what you’re trying to learn, what you’re trying to cheat, That sort of helping bigger. You need to actually reach up to what? The audience. You need to know that before.

[00:08:06.93] spk_1:
Okay, So, starting with your goals, what was the purpose of the darn thing? Yes. Okay. Okay. Um Christian. You want to jump in around, you know it’s starting to get this process started.

[00:08:15.29] spk_0:
Yeah, absolutely. And I think as crystal, I were kind of building this piece at whether you’re talking about more of a philanthropic, focus for your surveying or whether you’re talking about more of a corporate sponsorship focus of it. You only want to ask yourself, I never different questions before you even get going things around. What do you ultimately want to know about your donor base? Or about this particular audience population that you’re ultimately looking for? More information on? Why are you doing this in the first place? Is, Is this more responsive? Isn’t it more of a proactive type surveyed that explore new avenues? Would you ultimately need to know? I think that’s an important element to focus on Is not asking everything but asking the right things? Who do you need to ask? So who is the actual population that you’re targeting at the end of the day? What would you do with the information? So don’t just collect information for information, say not that that’s not important. But what’s the actual actionable pieces for that? And how are you gonna protect that information? I think with today’s sensitivities around around data privacy, it’s really important for charities and nonprofits to Stuart that data as they would any type of gift that they ultimately get.

[00:09:27.71] spk_1:
Yeah, in terms of the data stewardship that that may constrain what you asked as well, because now you have, ah, conceivably a higher level of security that you need to maintain

[00:09:32.60] spk_0:
absolutely tony and even just in terms of sensitivities, of phrasing, certain questions, and that it’s important for you to think about how you phrase certain things and how intimate your ultimately getting. And if you do get that intimate, like you said, how do you protect that data? But also, what’s the purpose for collecting that particular piece of data side from? Well, it might be a nice toe have someday, instead of this actually contributes towards our bottom line.

[00:10:00.13] spk_1:
You’re doing surveys around corporate sponsorship, right? That’s the example you mentioned. So you’re getting to know where people work so that you might use that information for potential sponsorships.

[00:11:02.31] spk_0:
Yeah, I mean, when you look at sponsorship, ultimately it it’s very much a business transaction. If you look at how Forbes just define sponsorship. It’s very much the cash and in kind fee paid to a property, a property being whether it’s ah terrible run or some type of adventure conference in this case, um, in return for access to the exploitable commercial potential associate without property. So anything of any other type of exploitable commercial potential, which is the most buzzer and definition you possibly could. If you think of any type of advertising medium, whether it’s TV, radio print, you want to know ultimately cruising your audience. And one of the best and most effective ways to do that is to conduct some type of survey to really tease out who are some of your very specific or niche audiences. Cannabis a niche. So it’s a bit of a cringe for for us up here in the North. But, uh, having a survey to really tease out who are who’s in your audience. And some of the more behavioral psychographic demographic features of that audience are particularly important, toe have to really make a compelling case toe corporations looking to use sponsorship with your organization,

[00:11:20.18] spk_1:
the, um what four matter using Christian crystal, I’m gonna ask you the same thing shortly. What? How are these offered to people?

[00:11:28.33] spk_0:
Yeah, so we so in the experience of I’ve high, we usually use ah surveymonkey survey of some kind that allows for a lot of cross top analysis to be able to say that people who are in between the ages of 18 and 29 this particular set of income, they have these particular purchase patterns. They care about your cause, toe ends degree. They, um, are engaged with your cause or with your property and whether it’s through social media or through certain print advertisements or whatever that might be. And we usually collect around 30 plus data points on all of those on all those elements, ranging from again behavioral to the demographic to psychographic Teoh. Some very pointed, specific questions around the relationship between your cause and the affinity for a certain corporation based on that based on not caring for that cause.

[00:12:39.89] spk_1:
Yeah. So you said collecting around 30 data points, does that? Does that mean a survey would have that many questions? Absolutely. Okay, now I’ve heard from guests in the past. May have even been ntc guests. Not this year, but, you know, the optimal number of questions for surveys like five or six or so and people bailout beyond that point.

[00:13:58.37] spk_0:
Yeah, and and usually before I had actually sent out a survey of that magnitude, I would agree with you. Tony and I agree with most. I think that the important differentiators one is that you frame it as it’s very much for improving the relationships and the ability for the cause properties, whether that’s your run, your gala, whatever that might be to raise money and usually the audience that you’re setting. That, too, is very receptive to that. I think you want to frame it also as your only collecting the most important of information. And you’re also looking at ah again like you’re incentivizing in some way, shape or form. So usually when you tailor it with some type of incentive Buta $50 gift card opportunity Teoh win something like that. Usually people a lot more or a lot more receptive. And in the time that we’ve done surveys, whether it’s in my my past days, consulting in the space or now doing a lot of work with charities nonprofits, we sent it to tens of thousands of respondents and get a pretty a pretty strong response rate and a really nominal, if negligible, amount of an unsubscribe rates. So people are not un subscribing from getting those questions, and in fact, they’re answering a lot of them and an important element, as well as making them optional. So not forcing people to house to fill out certain pieces but giving them the freedom to answer whatever questions they feel compelled to. But when you’re doing it for the cause, people are pretty are pretty compelled to respond to those states of questions.

[00:14:01.77] spk_1:
Okay, Crystal, how about you? What? What format are your service offered in?

[00:14:31.04] spk_2:
Did you both offline and online? So our donor base tends to skew a little bit older, though for us, a physical mailing is absolutely I’m only deals online, burgeon for, I guess, other parts of our donor base that are different. The graphical, just based on that person’s preference, is giving them that opportunity. But what we did find is that in terms of our offline responses, we had a lower was off rate of responses to the survey, but exponentially more donations coming through offline as online and then for online responses of the online certainly had a lot more responses to be online. Survey. There are fewer donations, so I found that there was an inverse relationship there about that very thing.

[00:15:41.08] spk_1:
It’s time for a break wegner-C.P.As paycheck protection program. Loan forgiveness This is still a front burner issue. You have got to get your loan forgiveness application in. Wegner has the info you need. Their latest free wagon are explains the state of P P P Loan forgiveness. What is forgivable? What documentation do you need? How to work with your lender? Go to wegner-C.P.As dot com. Click Resource Is and recorded events. Now back to donor surveys with Crystal Mahan and Christian Robot Yard. Do you, ah, subscribe to the same opinion about the length that that could be up to 30 questions? In a survey, a ZX Christian was saying,

[00:16:17.66] spk_2:
We personally have a practice of you tiki bars between five and 10 questions. And sometimes we even Taylor that we know that some of these interested in particular programs we might take out a certain question. But in something else related specifically to them, for their isn’t variability in the surveys, but generally quite short, but I do agree with Christian for sure in terms of really framing the purpose of the survey and you to the questions around this is the whole purpose of this is to build a relationship with them and better serve them and get to know them better. And I think that really prince, And then you also

[00:16:23.41] spk_1:
just gonna ask about incentivizing, Okay? Something similar, Like drawing for a gift card. Something like that.

[00:16:33.91] spk_2:
Yeah. We get a star’s prize package. We wanted to do something about these decisions. You couldn’t get something but elsewhere. So yeah, way start for merchandise. So that’s

[00:17:18.04] spk_1:
okay. I’m gonna thank Christian for not having a good, uh, good video appearance because, you know, I’ve done 10 of these today, and they’re all gonna be all the video’s gonna be preserved. Except this one. Because Christian, um, as a very extreme background is really just a silhouette ahead with headphones. Really? Little I can see. But I’m grateful because my background just fell. I have a little tony, I have a tony-martignetti. You watched other of these videos which you’re gonna be available. This tony-martignetti non profit radio. So the easel you know, what’s that for? A form core, you know, sign. And it was behind me. It was, and it just fell while Crystal was talking. So thank you, Christian.

[00:17:29.66] spk_0:
It was just so surprised that you could ask 30 questions on a survey and get some type of degree of response.

[00:17:38.43] spk_1:
Only it shook my house that I’m

[00:17:40.42] spk_0:
30 data points. What madness is this? I’m

[00:17:58.70] spk_1:
so a gas man. Yes. And then also the fact that you the two of you disagree. Um, all right, so but I’m shouting myself, calling myself out as having a flimsy background lasted through. And that’s through, like, seven hours of this. I

[00:17:58.85] spk_0:
love it. Also, we don’t necessarily disagree, but I think different surveys serve their different purposes. So I agree with Crystal that in that particular case, you only need descends. One that has 5 to 10 questions rise in this case, your public sending it to in a slot strip case, you’re probably sending it to a larger population of people. And you only need a certain amount of people to fill it out.

[00:18:18.73] spk_1:
Crystal, I had asked you, and you probably answered, but I got distracted by my collapsing background. What? What kinds of incentives do you offer?

[00:18:40.21] spk_2:
We offer stars prize pack. So it’s stars over two nights that we want to talk or something a little bit different other than my gift card that they could get through any other. Yeah, it’s so different Angle

[00:19:00.18] spk_1:
personalized two stars. Okay, Okay, Um, now, was yours specifically Ah, planned giving survey, or did you just have a couple of planned giving questions? And that’s where you discovered this data goldmine of future gift. And all the wheels that you found out that you’re in was

[00:19:27.84] spk_2:
it was it was not specific to plan giving, so it was more just a general survey. And then we did have a question about plan giving and that we were stunned. But subsequent years we kept asking mad, and right now we’re sort of in the middle of doing that whole. I’m giving strategy and trying to really build that out. Now that we know that there is this whole core people that are interested in this. So it’s really opened up the water opportunities President organization after all.

[00:19:43.23] spk_1:
Yeah. Interesting. Okay. All right. So you learned from the first time this is you’re in a lot more estates than you had. Any idea? Um, let’s let’s talk about some more good practices for surveys. Crystal, is there something you can one of two things you want to recommend and then we’ll come toe go back to Christian.

[00:19:53.81] spk_2:
Yeah, One of my major things is that if you’ve been asked a question, you have to know where you’re going to do with that data after the fact that you were people just ask the question to ask a question for whatever reason. But then they don’t action. Anything out of it to me is very important that if our donors are gonna spend the time actually breathe through your survey, respond, mail it in or submitted online, that we actually do something that that information is the weather bats killer. It’s a messaging or changing communication preferences or whatever it is you’re asking us to do, you were tell has I think that’s so important that you have to have all a plan once these losses come back. And what are we gonna do with them? Who was going to take action? How are we gonna reason with this? How are we going to use information.

[00:21:15.77] spk_1:
I think of date of birth is as a good example of that. If you’re gonna, if you’re gonna develop a plan to congratulate someone for their birth on their birthday each year, then that could be a valuable data point. Um, but if you just, you know, if you’re just asking because you you don’t have a purpose, you just interested in what their ages? For some vague reason, then there’s no there’s no value in asking. And if it is just to follow up, if it’s just to know their you know when you want to send a card, maybe you don’t need the year. Maybe just need the day in the month. But if there’s value to your database for knowing their age and you would ask for a year

[00:21:23.72] spk_2:
exactly how he felt down, what do we need to know? I really asking

[00:21:30.90] spk_1:
why, Kristen, you have a best practice you want to share.

[00:21:33.84] spk_0:
Yeah, I would say Consider the not just the population size that you’re not just the population that you’re serving, but also the representative makeup. So if you know that your database is predominantly on more, the senior side of things, but you’re getting a disproportion amount of more individuals who are on the younger side of things. In terms of respondents, that’s something important that you have to take into account. So the makeup of the actual population is is more important. I would argue that the amount of responses you could get a crazy amount of responses. But if it doesn’t represent the population that you’re serving and that who make up your donors, it’s it’s not gonna be valuable dated to you. I remember one time we had a ZX instance for an organization wanted Teoh do a survey for sponsor purposes, and in other cases, it’s been from or donor specific, like, I will just put it on on Facebook or Twitter or something like that. It’s not necessarily your population is not necessarily the group that you’re looking that you’re actively engaged with a fundraising perspective. You get information to the otherwise and then obviously reflect on that and use that. But be really clear about the breakdown that you need to have in order to make the information, actually, representative of the rest of your database,

[00:22:47.24] spk_1:
Um, what kind of response rates what’s what’s a decent response rate to, ah to a survey?

[00:23:06.51] spk_0:
I think it depends what type of server you’re sending. I will let Crystal speak to this more, but I’d say if it’s philanthropic. Eikenberry on the sponsorship side of things you’re looking for a response rate that coincides with the 95% confidence interval with a 5% margin of error. Let’s get market data to calculate that there’s a bunch of big captain complicated formulas that we probably have all repressed from our time in. In statistics Citizen that in university there’s ah company called Surveymonkey that actually has a calculator for its. If you go to the Surveymonkey website, you can actually just plug in a what the sample side of what the actual size of the database you’re sending into. And you can plug in what confidence interval that you want. And then what margin of error that you’d like, and it will pump out a number of a minimum that you need to have. I would say that’s a good starting point. But again, as I talked about before, make sure you have the representative break up breakdown of, ah, who’s actually within your audience reflected in the survey results and don’t have it disproportionately skewed towards a particular demographic that might be just more inclined. Teoh, respond to surveys.

[00:24:25.04] spk_1:
Okay. Okay, um, Crystal, Anything you want to add about the confidence, it’s different, but yeah, I withdraw that. That doesn’t make sense for you because you’re doing individual philanthropic surveys. So each response you get is valuable. You find out that someone is interested in planned giving already, has you in their will. That one response has has great value. Yes. Okay.

[00:24:39.74] spk_2:
Our purpose of our surveys a little bit different. We don’t worry so much about that, but I actually meeting how like that in your mind. Reaching out to you?

[00:24:44.24] spk_1:
What? What kind of response rate to use for the crystal is still you know, these things? Things take time and you’re doing Some of them are offline. So there’s postage and printing, et cetera. What kind of response rate do you consider good for? For a NH effort like that

[00:25:40.43] spk_2:
in terms of financial reform? Three. So don’t verify that for us, a response to the survey doesn’t necessarily mean a gift, and it gets to the survey, doesn’t necessarily mean that they responded to a number. Yes, we usually eight or 86%. But in terms of actual response to the survey, we’ve seen his lower 2% for the highest 7% a year of channel. So either way, like we have, quite like we have quite a large database. So any of you to be So get this information, your father.

[00:25:42.89] spk_1:
Okay. Okay. Um, for your online surveys. Crystal, are you using surveymonkey? Also, did you say

[00:25:48.80] spk_2:
use a couple leased surveymonkey last year? It is very user friendly. What? I would caution people are always print about whatever price package designed for because, like you discussed for our surveys a big focuses financial tournament. So we needed to price plan that involved being able to redirect right from surveymonkey page to our donation form. So you had to be really mindful things like that. So in some of the basic packages, they don’t write redirect donation form in that you can’t Do you have a really negatively impact your

[00:26:27.94] spk_1:
Is there another online tool that you like? Also you?

[00:26:52.64] spk_2:
I used Teoh from cold response. Ter. We’ve there be start a sweetener somewhere in Europe, and they were very good, though there are some limitations is well with them in terms of what the packages offer. But bring out we’re using serving Look, you know what was sending out like, for example, looking at surveys. This any surveymonkey already of our to be rich 8th 1 So that’s what we’re using.

[00:26:56.04] spk_1:
Okay, how about you, Christian? Is there another one besides Surveymonkey that you could recommend?

[00:27:22.01] spk_0:
I I think it just depends on what you’re looking for. A tony. So if you’re looking for a lot of, let’s say, more qualitative answers, I’d say even a Google form would would be more than would be more than acceptable. It really just depends on what functionality want to get out of. I used every monkey pretty religiously, just cause it’s like Crystal said. It’s very user friendly. It has the functionality that I need, and it’s and it’s relatively reasonable in terms of in terms of price point for what you get. It’s also gonna depend, and it’s up to you to do due diligence on what types of functionality you need. You need to integrate with your database for other software. Do you need certain functionality. Do you actually know how to use a lot of those things? Is there gonna be support and again, like what? What are they going to do with your data? Like, do they have access to your data? Whether it’s metadata or otherwise, Are there other rules of jurisdictions you have to consider with that data privacy? So I use every monkey by lots of considerations to make.

[00:28:04.85] spk_1:
Okay, Okay. Thank you. And Kristen wanted to, uh why don’t you lead us out with some Take us out with some, I guess. Motivation. Closing thoughts like to end with?

[00:28:05.97] spk_0:
Absolutely, I would say from a sponsor perspective, whether you’re a large organization or small organization, the riches during the niches. So to do good sponsorship, it requires good data, and it requires those 30 plus data points. But whether you’re a big group or a small group, you can compete at the same scale, especially with the amount of money that’s being spent on cost sponsorship over $2 million a worldwide, which is no small amount of money. That’s that you can get access you whether you’re $100,000 a year, order a $1,000,000 plus requires good data. So make sure you’re collecting good data. Make sure you’re clear on what do you want to use your information for? And, uh, not just the diligent in ah, making training step, but the data is actually protected.

[00:28:50.64] spk_1:
Okay, um, I was I was I was gonna let Christian end, But since the two of you have such divergent purposes, which is fabulous for it’s great for a discussion Divergent purposes around your surveys. Crystal, why don’t you take us out on the on the filling topic? The individual donor side?

[00:29:51.64] spk_2:
Yes. So play for discussing. Don’t be afraid to fundraise just because survey doesn’t mean that you can’t make money off of it. People are supporting you enough that they’re willing to fill out the remainder onto you. They may be going to donators alone, and then I’ll help without it said you have to know why you do what you do with that information. It’s really important in terms of respecting your door time and back. That there giving you this information, you need to be able to use it and sort properly and safely. And then last may I just say please, please please test your survey before you actually sending out Senator One other part fans are other people that are not in the midst of building the surveys that you can find out. You phrase things appropriately. You’re actually wanting what you want to functionality is appropriate. I think that’s just so we don’t have one chance of finding out. So just make sure that

[00:30:01.59] spk_1:
okay, thank you very much. That’s Crystal Mahan, manager of annual giving at stars Air Ambulance. And with her is Christian Rubber Yard founder and chief podcaster at Beyond the bake sale crystals in Alberta. And ah, I’m sorry, Crystal. Did I just say Crystal? Yeah.

[00:30:21.02] spk_2:
You know, yesterday

[00:30:23.48] spk_1:
I say, Chris Christie, Mr Just all I know is in Alberta,

[00:30:25.30] spk_0:
you know, we don’t make it easy on your tony

[00:30:36.35] spk_1:
on, and I got through 25 minutes. So well, and I know it’s a lackluster host. I’m sorry. This is stuck with in the Christians in the capital city of Ottawa. Thank you so much, Christian Crystal. Thank you very

[00:30:40.72] spk_0:
much. Thanks, tony.

[00:33:31.93] spk_1:
Thanks to you for being with joining martignetti non profit radio coverage off 20 NTC, the non profit technology conference Responsive at the conference by Cougar Mountain Software Denali Fund. Is there complete accounting solution made for nonprofits? Tony-dot-M.A.-slash-Pursuant Mountain will get you a free 60 day trial. Thanks so much for being with us now. Time for Tony’s Take two. I am still very proud to announce the launch of planned giving accelerator. This is a yearlong membership community that is going to get your planned giving program started. I’m going to give you exclusive webinars Exclusive podcasts. Yes, beyond tony-martignetti non profit radio, there’s gonna be the exclusive podcast for accelerator members. Small group asked me anything. Sessions over Zoom I’ll have Resource is like templates and checklists. All of this is to get your planned giving program started. You’ll join for a year. I will keep you filled with exclusive content, and you will get your program started. I promise I will make planned giving easy, accessible and affordable. You can check out all the information at planned giving accelerator dot com. If you may not be quite ready for membership, you don’t want to look at that quite yet. You just want to dip your toes in the water. I have a free how to guide about getting your planned giving program started to see a theme. Here, you see, you see the consistency running through here. This is not This is not accidental. Please, please the free how to guide you Download that also at planned giving accelerator dot com, that is Tony’s Take two. Now it’s time for people powered movements. Welcome to tony-martignetti non profit radio coverage of 20 and TC 2020 non profit Technology Conference. Of course, the conference was canceled, but we are persevering. Virtually sponsored. A 20 NTC by Cougar Mountain Software Denali Fund Is there complete accounting solution made for non profits? Tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial. My guests now are Selena Stewart and Gloria Pan. Selena is senior director of advocacy and litigation at League of Women Voters. US. And Gloria is vice president for member engagement at Mom’s Rising Celina. Gloria. Welcome. Hello. I’m glad we were able to put this virtually. It’s good to see both of you. Um and I’m glad to know that you each well and safe and in either D. C or just outside D. C. Selena, you’re in d. C and Gloria. Where you outside Washington Gloria

[00:33:46.60] spk_4:
I am actually near Dulles Airport. So, you know, some people commute from here, but because Mom’s rising is a virtual organization, I don’t. And so when people ask me for lunch, I’m always like, Okay, it takes a little bit more planning. I have to bend. I have to get my body injustices.

[00:34:18.24] spk_1:
Okay, Um, you’re NTC Topic is a revolution is coming. Top tactics, build people powered movements. Um, Selena, would you get us started with this? What? What was the need for the session?

[00:35:27.88] spk_3:
Well, I think, um, I think one of the things is right now it’s all about people power. You know, there’s everything is so politicized right now, and I think that there is often a conversation about how people are involved with what government actually represents or what the government is representing. So I think that that’s really, really important. Um, we also saw, like, a 2018 mawr voter turnout, more voters turning out to vote and things like that. So I think that that also is a part of us people conversation like what is compelling people to participate, even mawr, or at a greater extent in their democracy. But all of these things kind of work together to figure out. Not only do we have people engaged now, but what is important. What just community is more people become engaged. How does how does our definition of our community and communities in general changes? More people are included and participating all of those things. So I think that we’re at a very interesting and crucial moment in time. And so people powered and people involved movement. It’s it’s, I think it’s always happen. But it’s just a coin phrase. I think that’s especially prevalent right now.

[00:35:56.69] spk_1:
Good, Gloria, even though participation is is very high, were also largely polarized. So how do we overcome the opposite ends of the spectrum to tryto bring people together and and organize?

[00:36:01.33] spk_4:
Are you talking about everyone or are you talking about voters?

[00:36:17.39] spk_1:
Uh, well, I’m talking about the country. I don’t know. I don’t know whether I don’t know where the people are voting, but I’m talking about our political polarization. I don’t know if they’re necessarily voting. I

[00:36:20.97] spk_3:
I talked about voting, so I probably threw it off a little bit. Glory. They act like I’m asking for

[00:37:19.89] spk_4:
complication only because, like some of the most talented and I think unifying on politicians in recent memory. For example, Barack Obama did not succeed in unifying all of us, right? So there are some segments of our citizenry that will just not do it. We will not be able to come together with them. But I think that for, um, people who really do want the best for our country and who are open minded enough, Teoh want to hear from other people who have different, you know, slightly different ways of looking at the world. It is possible to do it, and that goes back to what Selena was saying about people powered movements. I think that one of the reasons why that’s become more more of a catchphrase is that you know, we are in an era of information overload. We are in an era of polarization and not believing everything that we’re seeing on the Internet and in the news. And so being able to actually really connect with people on the ground, in person, over the phone, but directly and not going through the filter of social media or news movements is it’s increasingly important, and that will be one of the main channels for us to unify as many people as possible.

[00:38:16.42] spk_1:
So we’re talking about creating these both online and offline, right? Um, people powered people, centred movements. Um, how, Gloria, how do we want nonprofits to think about or what we need to think about in terms of doing this, organizing, creating these these movements,

[00:39:11.07] spk_4:
I’m First of all, it’s about inclusivity. Okay, So, um, at least from where we set Mom’s rising and me speaking on behalf of Monster Rising right now, we want to make sure that whatever we do and if it’s the most people and harms no one at all, if possible. So that’s one part of it. How we speak, how we communicate to make sure that what we’re speaking and how we communicate does not reinforce add stereotypes that creates divisions. Okay, that’s one way, another way, not way. But another thing to consider are also the tools that we’re using. Are we using your people are on different kinds of communication tools. Some people only do Facebook. Other people only do on email on dhe. There also is like text messaging there. All of these new community communications goes towards coming on and being on top of the different tools. Superb, warden, Because we need to meet people where they are. Um, because you’re just a couple of thoughts.

[00:39:36.49] spk_1:
Okay. Um so sorry, Selina. So we’re talking about diversity equity inclusion. Let’s drill down into a little bit of, like, what do we What do we need to do around our communications that is more equitable and non harming?

[00:39:57.72] spk_3:
So I think that’s an important question of us. Definitely something that has been injured in the leaks work over the last, I would say five years, but more intentionally over the last two. I’m sorry. I

[00:40:01.52] spk_1:
mean, he’s sorry. Whose work?

[00:42:09.00] spk_3:
The league. I’m sorry. I always refer to the League of Women Voters with us. Okay. Colleagues were led. Sorry. Boats that are full title is just too long for me to keep saying so. I just prefer to see Oh, I got you know, d I is very, very important for us. You know, our organization has historically been older white women. We’ve also always had members of color. But I don’t know that they were always at the forefront. So for us, our work is really centered in two questions and everything that we’re doing, who’s at the table and who should be at the table who’s missing. So I think starting all of our conversation in the efforts that we’re doing with those two questions allows us to center on our work in diversity, equity inclusion and also use our power as, um, people who have had access to legislator stakeholders, et cetera. How did we use our power and in a way that allows access of inclusivity for more people. So I think that that is really important and something that DEA diversity and inclusion work. It’s hard just versus It’s not easy, you know it. It gets very uncomfortable a lot of times when you’re talking about privilege, patriarchy and all of the talk about as it relates to d I. But it’s so important to get comfortable being uncomfortable and having these conversations that the only way I think that we can start to build a bridge towards unifying Um, CA music is at the end of the day, we may be politically, but at the end of the day, we all share many of the very same values which is historically united this country. Like right now we’re in the midst of the Corona virus. The Corona virus doesn’t care where the Republican Democrat black, white, female male does. It doesn’t matter. I’m at the end of the day, we all have to make sure that we’re doing what we can to be safe as individuals. But also our actions greatly impact the people around us. So it’s more of a It’s more of a community mindset that’s required or to tap this down. So I know that that’s like a little offset. All shoot from what we’re talking about. But I think it all placed together in some way, shape or form.

[00:42:30.65] spk_1:
Okay, um, Gloria about for moms rising. And how do you ensure that your communications are equitable on dhe? Non harmful?

[00:43:35.32] spk_4:
Well, Mom’s Rising has very intentionally built an organization that tries to bring different voices to the table. We are intersectional and we are multi issue, and so from our staff were very bad person, many, many different ways, and from the way that we choose which issues to work on, we also take into consideration which these are being impacted and how we communicate about those and then the way that we campaign is that our campaigns are always overlap. And so there is different people within the organization as well as a partner policy partners from different issue areas. They help us that our issues and the way that we communicate with them to make sure that you know you are we’re not communicating in a way that that that excludes communities, reinforces bad stereotype pipes and raises red flags, make make, make people feel bad ways that we don’t understand because of where we individuals. Campaigners. No. So everything we do is very thoroughly betters through different filters.

[00:43:48.70] spk_1:
Okay, so you re vetting. Yeah, please. Yeah, so, you know,

[00:44:55.97] spk_3:
I totally agree with what glorious said. I think that’s really important because the league is also multi issue and kind of has that you have to compete when you multiple issues. You sometimes have toe think a little differently about how you present yourself on each issue in orderto not negatively impact the whole set of what you’re trying to accomplish. And so for us and the communication speaks, I’m expressly is thinking about whether it’s appropriate who’s the appropriate messenger when we’re communicating so Is it appropriate for the league to be a leader in this space, or do we need to take a step back and be a supporter? So I think that’s one of the things that’s very important for us. Communication wise is we’re figuring out what is what space are we gonna take up in the communication in space and how we’re gonna communicate this issue and then the other pieces Who’s talking? Who is the person that we’re putting in front actually speak about a particular issue and is, Is that the right person? And are they speaking from the lens that’s most appropriate for that particular issue that’s gonna be impacted most as a result of what you’re saying or doing? So I think that’s very important. With Gloria lifted up

[00:46:14.78] spk_1:
time for our last break turn to communications relationships, the world runs on them. We know this turn to is led by former journalists, so you’re going to get their help building relationships with journalists. They’ve been there, they know how to do it. They know what the pitfalls are and they know how to do it wrong so they will steer you to the right way to build relationships with journalists. Those relationships will help you when you need to be heard so that people know you’re a thought leader in your field. They specialize in working with nonprofits. They’re at turn hyphen two dot ceo. We’ve got but loads more time for people powered movements with Selena Stewart and Gloria Pan. How do you manage the conflicting issues? If you know, I guess it’s because there are issues where you have a large constituency on one side of one issue. But something else may seem contrary to that to that large constituency. A different issue that you’re taking a stand on Is that Is that my understanding? Right when you say, you know, potential issue conflict?

[00:46:51.33] spk_3:
Well, when you have a 500,000 members and supporters and you’re in every congressional district, everybody can agree on on how to approach an issue. But what grounds? The league is our mission. Our mission is to empower voters and democracy. Power people defend democracy. So I think as long as you stay rooted in what your chin values statement is that you can find some reconciliation across, you know the most seemingly divergent issues Okay,

[00:46:58.68] spk_1:
climate change That I think would probably be a good example. I was just

[00:47:11.43] spk_4:
I was I was gonna add, okay, that just to step back a little bit. The one thing that I am super super proud of, um, is that a toll east for progressives? I think that we’re actually pretty consistent in about our agreement on your shoes. We may have different levels of intensity and what we agree with, but I think they’re very few conflicts. We may not agree on how to get somewhere, but we all agree on where we want to go. Okay, So in that way, I rather feel, at least from Mom’s rising standpoint, we rarely get. I can’t even think of a single instance where we have conflicts because we’re not agreeing with each other or with policy partners on the most important thing where we’re heading.

[00:47:45.75] spk_3:
So I think that’s a difference, because are the league is it’s not left or right leaning were kind of way. We have members who are both conservative and liberal. Yeah, have some of that conflict more in that. But I think you’re absolutely right. Do we all want the same things and a healthier, more vibrant democracy. Absolutely. So you have to find some common ground in that space. But we definitely have members who are who want to handle things. One way, versus the other. We have to find common ground.

[00:49:02.57] spk_1:
Yeah, that’s the challenge. I was trying to get it. Yeah, okay. It helps. At least it helps me to think of an example like climate change. You know, some. There are some people who don’t even believe that it’s it’s human impacted. And there are others who think, where decades behind and in our inaction Teoh Teoh, reverse the effects of human induced climate change. So, um, it’s Ah, that’s that’s quite a challenge. Really. So, um Okay, Well, where else? Well, should we go with these people? Powered movement ideas? You you, you to spend a lot more time studying this. So what else should we be talking about? That we haven’t yet. I

[00:49:02.65] spk_4:
would actually love to hear from Selena how the league is dealing with. I’m doing your work remotely.

[00:49:10.59] spk_3:
You guys are already virtual. This is like, No, no sweat for you guys, right? Well, you know,

[00:49:37.30] spk_4:
I mean, we do have, you know, our plans range from virtually all the way down to the grassroots. Right? And I think especially for organizations like your Selena, we share the, um, the common goal this year of border engagements. I am very sorry I opened the door. Family a letter out. I’m

[00:49:43.14] spk_3:
very sorry. Okay.

[00:49:45.25] spk_1:
All right. So, you know, um, terms of remote working, but yeah, but how it relates to this topic of people power.

[00:50:59.86] spk_3:
Yeah. So I think that’s really, really important. We’re definitely so it is one thing to convert toe er teleworking, right? That’s one thing. But when your work is so much advocacy, um, and especially the leaders on the ground who are doing voter registration, which requires you to be on the ground talking to people, you know, that has shifted our work. So one of the examples that we have because we have our people power fair mass campaign, which is basically trying to get redistricting reform for across the country and a positive waste that we don’t have another situation like we had in North Carolina where you’re from, tell me and also and Maryland subs we wanna we wanna make sure that you know people are represented appropriately, but a lot of the states that were working in they have a signature collection campaigns going on right now. So how do you do signature collection when you can’t actually be within three or six feet of people? So now many of our leaks air converting to digital signatures and going through their legislator to make those adjustments that they can still collect signatures and meet that need, et cetera, Our love. We have a lobby core, which is 21 volunteers that goes to the hill every month. Obviously, with the hill being also teleworking, it created what we thought might be a barrier. But now our lobbies are doing virtual coffee meetings on Zoom just like this and having those conversations with legislators, legislative staff and all of those things. So I think that the Corona virus has forced us to do our work in a different way. But it’s also being great to innovate and be creative and do the work that people love just in a different way. So we it’s not perfect. I don’t even want to make you think that this is perfect because it’s definitely not. But I think that there’s a lot of positive energy about doing our work and finding ways to do our work in different ways.

[00:52:27.38] spk_1:
Which, okay, is thinking creatively. I for our for our listeners. And I don’t want to focus just on Mom’s rising and legal women voters us. I want them to recognize how what we’re talking about can be applied by them, how they they, what they need to go back to their CEOs or whatever vice presidents wegner And what kind of like discussion items they need to be putting forward at the organization is not now thinking about in terms of, you know, again, people power revolution is coming. Yeah, you know how how how can our listeners helped create it?

[00:53:21.55] spk_3:
I think just becoming involved, like when you’re talking about people powered anything, it’s really about base building. And for me, the goals of base base building are always to grow. A base of volunteers who have a shared value of some sort and you’re coming together in orderto makes the progressive movement on that. It’s also about leadership, development, communities and constituency who turn out who are players in this issue or what have you and then putting issues to the forefront. So I think that wherever you is, what do you value? What’s important to you? You could be a simple as Hey, there’s a pothole, my street that has been fixed in the last year. Can we come together as a community and really talk with our local election officials about making sure our streets are in a position that’s not gonna record cars or have someone get endangered in some way? So I think it comes down to, as on an individual level, what is important to you. What do you value and finding and connecting with those people? Also, that you something similar? And what do you want to change? What is it that you’re trying to change or that would make your life better? And who were the people who can support you in getting that done?

[00:53:55.15] spk_1:
That’s consistent with what you said down an organization level to the same. You know what? The core values, that’s what that’s what drives all the work on, brings people together finding that commonality around, whether it’s the pothole in the street and the individual level.

[00:54:01.45] spk_3:
Whoever whatever. Here, whatever.

[00:54:08.59] spk_1:
Jim Yeah, Gloria, What? What’s your advice for how people can contribute to this revolution.

[00:55:16.50] spk_4:
Um, I think that right now we’re all sitting in our homes and we’re rethinking the way that we do our work. And even as individuals, we’re rethinking the way that we are doing our activism. You think that a very important message right now for activists personally and for organizations that organize activists and try to recruit and build the base, is that now is not the time to step away. Now, more important than ever, it is important to stand top of the issues, to sign those petitions, to speak up and to share your stories, because I will give you a very, very specific example. Right now, Congress is negotiating, arguing over all of these different critical needs in the Corona virus relief bills. While Mom’s Rising has been on the forefront of trying to influence those negotiations. And the most powerful weapon we have are your stories, people stories, what’s gonna happen to your child care center that has to close down what’s gonna happen to a domestic workers who suddenly don’t have a paycheck? Um, paid family leave. This is something that a signature mounds rising issue. We’ve been working on luck forever ever since. Our founding is one of our signature issues. But now, because of the stories that we have gathered and we’re hearing from our members about the need for pay leave and the fact that if we had had paid leave all this time that the burden of Corona virus would have been much lighter this is something that we’re powerfully bringing to the negotiating table. And we’re actually seeing We’re going on paid leave. So all organizations and all individuals, whatever issues that you’re working on, do not step away, continue to share your stories because those stories have to be brought to the negotiating table for policy. And that’s the only way we’re gonna get the policy that we need.

[00:57:30.53] spk_1:
Okay, We’re gonna leave it there. That’s Ah, quite inspirational. Thank you. That’s Ah, That’s Gloria Pan, Vice President, member engagement, engagement at Mom’s Rising. And also Selena Stewart, senior director of advocacy and litigation. The League of Women voters. Us though Gloria Selena. Thank you very much. Thanks for sharing. Thank you, Tommy. Pleasure and thank you for being with non profit radio coverage of 20 ntc were sponsored by Cougar Mountain Software Denali Fund Is there complete accounting solution made for nonprofits? Tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial? Thanks so much for being with us next week. An archive show. I promise you, I’ll pick a winner If you missed any part of today’s show, I beseech you, find it on tony-martignetti dot com were sponsored by wegner-C.P.As guiding you beyond the numbers wegner-C.P.As dot com and by turned to communications, PR and content for nonprofits, your story is their mission. Turn hyphen two dot ceo. Our creative producer is clear, Meyerhoff shows Social Media is by Susan Chavez. Mark Silverman is our Web guy on this music is by Scots Dying with me next week for not profit radio big non profit ideas for the other 95% go out and be great.