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Nonprofit Radio for June 9, 2017: Youth On Boards & Crazy Good Turns

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Michael Davidson & Brett Carey: Youth on Boards

Have you considered reducing the average age of your board members? Would you bring on a teenager? What are the issues with millennial board members around recruiting, engaging and retaining? Dr. Brett Carey was on his first board at 18. Board coach Michael Davidson returns to add his perspective.

 

 

Brad Shaw: Crazy Good Turns

Rather than Nonprofit Radio, here’s the podcast you want to pitch to tell your story. They even have hats and bumper stickers. Crazy Good Turns host Brad Shaw shares what they’re about.

 

 

 


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Duitz hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent, i’m your aptly named host one remind you our three hundred fiftieth show is coming up. It’s going to be july twenty eighth, number three fifty and i’m glad you’re with me. I’d be thrown into apophis itis if you inflame to me with the idea that you missed today’s show youth on boards, have you considered reducing the average age of your board members? Would you bring on a teenager? What are the issues with millennial boardmember za round recruiting, engaging and retaining dr brett carrie was on his first board at eighteen, and bored coach michael davidson returns to add his perspective and crazy good turns rather than non-profit radio here’s the podcast you want to pitch to tell your story, they even have hats and bumper stickers. Crazy good turns host bradshaw shares what they’re about on that show. I told you, take two, take care of yourself, responsive by pursuant full service fund-raising data driven and technology enabled, you’ll raise more money pursuant dot com and by we be spelling supercool spelling bee fundraisers, wee bey e spelling dot com. It is my pleasure to welcome back michael davidson hey has over thirty years of experience in non-profit board and managerial leadership. He successfully guided the boards of over one hundred organizations. He’s, lead consultant for the united way boards, serve new york city board training program and his past chair of governance matters he’s on the non-profit faculties at new school university and adelphi university. He’s been a peace corps volunteer and assistant district attorney here in new york city and then attorney in private practice, you’ll find michael at board coach dot com michael, welcome back. Thank you very much, tony. Good to be back here. My pleasure. And as i said, our three hundred fiftieth is coming up july twenty eighth and you were on the very first show when it was called twenty martignetti show flies with fun. It was called the tony martignetti show. We don’t even know what we were doing. And dr brett carrie is also with us. He is a physical therapist in hawaii. His board service began at eighteen with the march of dimes in virginia. At twenty five, he was inducted into the march of dimes hall of fame. He chairs the board at west hawaii community health center network. You’ll find him at d. R, for doctor he’s at d r. Brett, carrie, welcome, brett. Carrie. Bret cerini a little tony. Good morning. How are you doing? Aloha to you. Good to talk to you. Where are you? In there. Why were you calling from? So i am actually on the kona coast of the big island on the kona coast. Alright. Cool. Where’s the kona coast bilich chronicle? Yes, on the west side of the island of hawaii. So the east side is where all the volcanoes are and the west side of the dry, very arid side. Okay, now we have a little, uh, sounds like wear a little radio background or something. I know. Is that our thing? Sam it’s our thing? Okay? Its not you, brett. Sorry. Sorry about that. Um, welcome. We haven’t. We haven’t had a guest from off the mainland yet. We’ve neither had onalaska nor hawaii guest before today. So you’re our first welcome. Great. Great. Well, i’m proud to be the first. I’m so glad. And i’m so glad you came to me with the idea of, well, millennials on boards, but actually, teenagers on boards. You started it. Eighteen. How did that come about? Yeah. So how that started is at age seventeen, i was a lifeguard. And i was a sponsored surfer, and so as a surfer, i had different endorsement, and i came up with the idea that i should use my sponsorship. Teo, do something good. So i started looking at different charities to get involved with, and i found the march of dimes, and what i liked about the march of dimes in particular was they had a long tradition of very positive views, involvement, dating all the way back to the polio days of having young people actually go out and collect dimes. And so i approached the marcher done and said i wanted to a fundraiser to benefit your organization, and, ah, a couple of weeks later came back with a bucket of very damp checks in dollar bills that totaled around ten thousand dollars. And then shortly after that, when i turned eighteen, they asked me if i’d be interested and joining the board and you you took it on quite willingly. You were quick. I did, i did so at the time, my main goal of being a boardmember was probably stay on the same packet of the board, you know, board back is everyone else. I was very nervous? Uh, very young at that age, but, uh, luckily, the leadership of our regional board in hampton roads dahna something within me that they thought was work developing. So when they asked me to be part of authority, i was very excited. Okay? And how did it go? How did it go with the outset? Pretty well, where what we’re saying at the time? This is all the way back in two thousand two. Was that there’s a lot of college fund raisers around the country really doing quite well, there’s college fund raisers that are raising over five hundred thousand a year, some over million annually, and think of that time different non-profits were really, really starting to look at the value of young people. And so i was brought on to give that perspective into the youth and college world, and yeah, i was well supported by her board. I did have some good mentors and began to feel really comfortable as a boardmember. Okay, let’s. Bring michael in. Michael what’s your respective on a on an eighteen year old on a board, i think he’s fantastic. I mean, i think a couple of things that number one. A lot of organizations are, in fact, doing what you you know what you’ve described, which is bringing on groups of younger people, mostly toe work on fund-raising. But i’d be really interested in how you got involved with the other aspects of being on the board. Besides the fund-raising. I mean, what was that like to an eighteen year old to be looking at? Organizational finance review of the executive director. Compliance issues those kinds of things that you get involved on the governance end of things as well as on the fund-raising now, let me just remind michael hasn’t been here for over three hundred shows, so he’s he’s become an anarchist in this time asking the questions that no, happy to have a conversation. Now i ask the questions here. Obs are you know, i hope you realize i’m picking on a kid star occasionally welcome. So now, please go ahead. Michael. Yeah, i wouldn’t know. Yeah, yeah, i’d be interested in that perspective. Bright. How did you get involved in that part of it? Especially the reviewing, like, reviewing the ceo performance on eighteen year old reviewing. Ah, ceo. What was all that, like, your excellent. Thank you, michael. Right, right. Those are great questions. And so i was a regular boating boardmember just like all the other board members. So i did have so the rights and privileges for reviewing all the financial statements as well as reviewing our director performance. So when and if i ever felt uncomfortable, something i did have the opportunity to recuse myself from a vote. But for the most part, with the active mentor in had with the explanations that was given before the regularly scheduled board meeting. I felt pretty comfortable, especially with getting the board package normally a week ahead of time had plenty of time to look up any information that i thought i needed to make a good decision. Okay, okay, we’re goingto go out for our first break, and when we come back, of course michael and brett, now i’m going to keep flushing out this issue and we got a live listener love stay with us. You’re tuned to non-profit radio tony martignetti also hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a quick ten minute burst of fund-raising insights published once a month. Tony’s guests are expert in crowdfunding, mobile giving event fund-raising direct mail and donor cultivation. Really all the fund-raising issues that make you wonder am i doing this right? Is there a better way there is? Find the fund-raising fundamentals archive tony martignetti dot com that’s marketmesuite n e t t i remember there’s a g before the end, thousands of listeners have subscribed on itunes. You can also learn maura the chronicle website philanthropy dot com fund-raising fundamentals, the better way. Oppcoll welcome back to big non-profit ideas for the other ninety five percent. I feel like kicking off with a little live listener love. We’re going to start domestic here. Uh, right. New york, new york. Got multiple new york, new york. I love it. Love it. Bayonne, new jersey. Just across the bridge and in between new york, new york and bone got staten island live. Listen, our love to each of you also woodbridge, new jersey. Tampa, florida. Brookline, massachusetts. And that looks like all that’s. Okay, domestic. So far, we’ve got hawaii too. But i suspect that that maybe bread. Because it’s ah, kahlua kona, hawaii. Is that you, brett? That may. Okay. Well, live listen, love live lesser love to each of you and the podcast pleasantries in the affiliate affections. Definitely coming. Second half. Never forget the podcast. Pleasantries or affiliate affections. Okay, um, you said you felt pretty well. Pretty well supported. Brett, you mentioned having mentors. They assign you a mentor because you were eighteen years old or everybody on the board gets a mentor. I would say i would say yes. No to that question where i was assigned a mentor, primarily because it was my first board experience, so, um, even new board members that were let’s say in their fifties, if they didn’t have previous board experience or had questions, they were also assigned mentors as well, okay, you were treated equally then. All right, all right. Um, assume michael hijacked the show, so i’m a little out of sorts now, right now, that’s it no, but it’s fine, of course. My michael let’s, go to you for a threshold question. What might this not even be appropriate for your board? Or or could you see a circumstance where i mean, just basically every board should consider having someone? Maybe not eighteen, but ah, millennial on yeah, i absolutely, i mean, eighteen is a little pushing it. But, you know, for organizations, for example, that a youth serving organizations, it is very hopeful, tohave a really young person on the board or brings that brings that perspective, but other than that, i think i work with a lot of millennials coming onto boards, that’s part of what i’m doing in the united way training and and and they’re wonderful on boards. The interesting challenge, though, is different work styles that they they used crime in very different ways, and sometime that creates are kind of a culture, not much of a conflict, but a culture difference in older boardmember okay, potential now now. All right, so that’s ah, yeah, a couple of things there. I mean, that’s an easy example if they’re if they’re serving a millennial community or youth community, then clearly you want to have the but suppose they’re serving an elder community? Yes, absolutely. Still, yeah. Still, because they bring a different perspective. They bring a very different perspective about communication. They bring a different perspective about what’s going on in the world now and the on any kind of organisation. The area where i find it’s most interesting is different work styles. You know, people of my generation in your suit, tony, you know, we used to face to face meetings. We said, why would people we talk? We hang out, right? Yeah, they’re not used to face to face meetings. They want to do things over the phone. They want to do him by videoconference. They work a lot faster and a lot more focused. And so there’s a kind of a culture thing. When when? They’re working together with older people on the board, but ultimately it works, but it creates a bit of a conflict. Alright, brett, did you see that culture, culture let’s not call it a culture conflict that you felt the cultural differences? I’m sure across across the different generations you were working with? Absolutely, and i see that even today sabat currently has my role of four, chairman of the west dwight community health center, and so what i’ve had to dio because, yes, we have board members in their seventies, too are not used two elektronik communications. So what we’ve done is we’ve decided what committee meetings make sense for what form of communication and what i mean by that is there’s some committee meetings where all we’re doing is reviewing information. And so those meetings it’s very easy, tio do through email, whereas perhaps the finance committee where there’s there’s a lot of explanations and understanding that have to happen within the term sheets, we’ve decided that those interactions are best done in person. And so as a board, we’ve come up with a consensus that stratified across different generations, that seems to be working pretty well o k interesting, cool, cool thing. You’re smart paris more. Okay, what about recruiting? Bret how would you recommend if we want to look for potential millennial members for our board? Where would where would we start to look? Sure, sure, i would think the best way it’s actually more passive recruiting where if you’re lucky enough, do you have a young individual come up to your boarder your organization and tell their story and say they want to be a part of the organization? Usually the conversion rate on those individuals into successful four members? Or perhaps a youth advisory council member i think is high, but otherwise to be to have a bit more of an active strategy, i think looking at perhaps student body president, individuals who have been involved in college organizations have shown some sort of leadership potential, and if you’re lucky enough to live in a college town, that should be pretty easy to have one of your staff for board members actually go teo a college club and give their talk about what your organization’s about and see if he’s interested. I can’t get any thoughts on recruiting. What have you seen your clients? Doing yeah, another. Another good outlet is volunteers. People who are have been recruited to be volunteers very often from corporations who maybe who maybe financial partners with the organizational contributes to the organization. They want their younger people tohave volunteer opportunities and the people than that service volunteers. You could get a sense from them. Of the people that are really committed would take on, for example, volunteer leadership roles who come back repeatedly, the volunteer and they’re a great source off potential board members. Okay, i think i remember on i’ve seen your writing to you like the idea of having ah, mentor for new board members, right colleague, another another boardmember as a mentor, and actually i think it applies to every boardmember even those that have been on other boards, and sometimes especially those it could have been another board’s going because they come thinking that they know everything that they’re supposed to know. And so you really wanna have them introduced into the specific culture of your organization and your board. So many organizations now that i know of, will have a mentor for every new boardmember irrespective of their prior experience, what about keeping? These younger boardmember is engaged ongoing basis now, after they’re on boarded well, that that’s a challenge not just for younger board members. It’s a challenge for all board members and one of the things that happens is lots of organizations don’t pay attention to exactly that question, tony and for example, they lose boardmember is very quickly lose touch with the mission, so they got attracted to the organization because of what it was doing programmatically, and then they no longer have any contact with what it’s doing programmatic, they come to board meetings and they meet with other board members, so organizations now do things to make sure that the board members keep some degree of contact with the mission, either by visiting programs, talking to clients, talking to staff or even bringing clients and staff into the board meeting so that they’re constantly refreshed with what’s this all about yeah, that’s what’s an important thing for that. I’ve heard that recommendation a bunch of times from from you and other guests do brett, i’m going to guess it warms your heart a bit that we’re we’re not focusing on what specific teo millennial board members that has. To be done differently, but rather, like michael is saying, these are things that apply to all board members, whether it’s engagement or having a mentor, i love that approach, ok? Absolutely don’t wantto segment you out waken treat you as if we treat all other board members. The teenage thing really, really gets me. I mean, that was that was pretty courageous of that. The local virginia march of dimes to invite an eighteen year old to the board a zoo. Michael what you perspective on that? I think it was courageous, but i think at the same time, it was really very smart. I mean, they saw somebody with energy. They knew how that person could be used. And i assume they figured, brett, you were smart enough to learn what you needed to learn. And they saw a great opportunity. They’re very smart. They weren’t stuck in a kind of a mold. This is what our board members need to look like. They were open for opportunity and for energy to bring new things in. So i think was very courageous of the organization is very smart. What’s that line from top gun. Gutsiest move i ever saw, which may be dating a za boomer. But i’m a young boomer. I’m young. Okay. Let’s. Brett, any any problems you encountered? You be as specific as you can. Difficulties? You recall from being an eighteen nineteen year old boardmember? Sure, i would say the biggest problem. And this comes up on your show all the time. It’s the jargon that gets thrown around, uh, jargon jail. Yeah. Yeah. Eso every organization very much benefit from having jargon. Jail because it’s very easy as a new boardmember tio here. A lot of jargon cannot know what it means to be embarrassed. Teo either ask the question or to become a little more reclusive and withdrawn once you feel like you don’t know what’s going on the board meeting? Yeah, how many times can you raise your hand and say, what does that mean? What, what? That acronym right becomes becomes difficult. Michael that’s a really interesting point about board members. Kind of feeling embarrassed to ask questions. And one of the things that many organizations do now is they add at the end of a board meeting, an executive session and the executive session has those staff in the room and it’s just the board members and it’s an opportunity to say whatever might have been on your mind that for whatever reason, you might have been reluctant to say, and so and that’s always a good opportunity for people to ask the questions that they think might be regarded as dumb questions. So it’s a it’s, a it’s, a structural thing that board’s khun due to get past that. But then you’re still sitting with your fellow board colleagues. Yeah, but is it likely you’re old? You still got the seventy two year old in the room? Yeah, but but somehow, without the staff in the room, it’s a little easier, it feels more informal. Okay, brett, you taking on anything like that? Or did you just cum it yourself? You know, how did you work this out? Oh, certainly, there were certainly some embarrassing moments, but i think michael’s right without staff in the room, sometimes things are a little easier, but that being said, a lot of times, there are boardmember that you’ll feel more or less comfortable asking questions to create understanding about. So yeah, i definitely have the moments where, you know, i felt a little embarrassed are i wanted to know more information, but again, i think that goes with any new boardmember to where, you know, even if you’re an individual in your fifties, maybe you haven’t had experience with human resource is with finance with fund-raising and so most of the time, when you recruit new board members there’s going to be situations where they feel a little uncomfortable, so i think that’s just important to recognize when recruiting any new boardmember okay, okay, um, michael, have you seen where boards will will recruit management from west where organizations will recruit management from the boards? Is that a is this a possibility that you might be a millennial might become the next ceo or ceo? It happens, it’s not a great idea because you really don’t want your board members looking at their board position as a as a potential personal career ladder, because then, if that if that becomes a possibility of the organization, they’re going to behave differently, and they’re going to be looking at the board position from a personal point of view. And so occasionally it happens, but it really is rare, it’s not something that happens very common, and the only time it sometimes happens is if a longtime executive director. Is stepping down and there’s nobody immediately available to fill in, and then maybe a boardmember might step in on an interim basis, but even that is not a great idea. So in general, board members don’t do that, and in general organizations don’t encourage it. Yeah, okay. All right. Bret you have any perspective on that? Sure. Where i agree with michael. Where? Through a succession plan succession plan. You might see that you might see, you know, a board chairman temporarily serve as an interim ceo, but, um, i would say also in rural areas like out here in hawaii, it’s probably a little more common for individuals to g o from aboard role to a staff role, but that’s purely out of necessity, we’re in a rural area like this, especially where it’s very hard to find someone with five year work history in a way, or even a ten year work history that probably more often than two more urban area, you will see boardmember going on and serving the staff members. But i completely agree with michael where you don’t want to set that up as an expectation toe where someone starts changing their views. Or use their role of boardmember differently, you know, they start auditioning to be the next ceo. Yeah, okay, getting at zoho on ah, a job interview almost on there being evaluated for that. Okay, okay, now the average board ages is about sixty eight and ah, and we have less than about two percent of boardmember zehr are under thirty, which is the millennial means not for money or cut off, but it sze close. Brett, you’re, uh you’re obviously encouraging greater age diversity, right? Absolutely, absolutely. Where we look at boardmember ship and a lot of time, ethnicity and gender are giving great priority, which they should be. But we should add aged ever see that as well? Millennials are now the largest generation to that was a pew research center early last year, like march or april of last year declared that they now outnumber baby boomers. Michael, you and i are under threat way r yeah, andi, i know. And you’re in your you also agree with the idea of greater age diversity? Absolutely. It brings in different perspectives. But whatever we talked about, yeah, we got, like, another two minutes or so. What else? You want to not necessarily leave people with but the things that we haven’t talked, something we haven’t talked about yet? You want to you want explain? Sure, sure i would. I would say that board should have a conversation about potential versus experience and what i mean by that is we’re in the air, the mark zuckerberg. So the world. So where you’re seeing young people do phenomenal, phenomenal things who ever thought we would have a twenty six year old billionaire? And in addition to being a physical therapist, i also create rehab fitness app so smartphone applications and when i go into different tech conferences, it’s amazing to see the value that different tech companies are putting in the young people, very young people sometimes eighteen, twenty years old, and i would suggest that perhaps the fund-raising and non-profit world can look at millennials and younger people in the same way that the technology industry has. So as a physical therapist, you see people’s potential. I love that, and you want to and on board, you want to balance that potential with experience? Yeah, absolutely. Okay, michael, final word. Thirty seconds or so. I’m right there with you. Bret that’s. Really interesting. The only thing is, i mean, it’s a much harder job to to read potential than to read a experiences is very it’s. Not a resume is on a resume, right? But i think you’re absolutely right. That is what we should be looking at is the potential and the march of dimes. And where was it in virginia? Brett hawaii. In the virginia beach area. You beach. They identified it. So it’s, it’s, it’s, eminently doable. We got to leave it there. Brett gary, physical therapist in hawaii. You can follow him at d r brett, carrie and michael davidson. Bored coach, you’ll find him at board. Coach dot com gentlemen, thank you so much. Thank you. Nice talking to you, brett. Pleasure. All right, take care. What do we have coming up? We’ve got crazy. Good turns coming up with bradshaw were going a little fun with this former home depot. See? Sweeter now with a with a dot org’s. Um, first pursuant, enormously rich re sources that are all free. Whether you hear me talk about week after week, whether it’s, webinars, resource papers, white papers, the other content that they have archives that they’ve got i’m just encourage you to check out pursuing dot com for the webinars for the for the for the content papers, click through and they just have a wealth of free resource is they are they’re they’re engaged in fund-raising they’ve got research on fund-raising you need to raise more money, i think you’ll find the resource is at pursuing dot com valuable and we be spelling you know them super cool spelling bee fundraisers and we’re obviously we’re just talking about millennials and engaging millennials. Maybe before they come before i become boardmember sze don’t want to check you out and what better way to check you out? Then? A spelling bee fundraiser bret was a fundraiser for the virginia beach march of dimes. Now you might do it as a as a knight of spelling and live like stand up comedy and live music and dance it’s a night devoted to fund-raising for your organization, check out the video at we be spelling dot com and then pick up the phone for pete’s sake pick up my voice cracked alot i hate it when i love it! Talk to the ceo, alex greer set up a night of spelling bee fund-raising for you now time for tony’s, take two summer is here, and i want you to take care of your self to get away from your work. Phone, email, social texts out of the office with you, get out! I did not have a video last week because i was taking time off for myself. Now i do have a video, so but that doesn’t mean that you take time off, and then you work twice as hard the following week. I’m not. I’m not suggesting that either it’s, like, don’t get carried away, but i do have a video. It’s got advice. It’s got some drinks, suggestions, it’s, too good to drink tips in there and, uh, an admonition for napping. Check out the video it’s at tony martignetti dot com. Please take care of yourself this summer, that is tony’s. Take two. My next guest is bradshaw he’s, the host and co creator of crazy good turns podcast telling stories about people who do amazing work for others. He’s been the chief communications officer at pepsico gateway and most recently, home depot, where he reported directly to three ceos during his more than ten years there, he’s been on the boards of the point of light foundation, ken’s crew kaboom and the metro atlanta area council of the boy scouts of america. You’ll find the show at crazy good turns dot or ge and at crazy good turns welcome bradshaw. Hey, tony how’s it going, it’s. Really great. How you doing? Down in atlanta? Uh, good. It’s a beautiful day here. Not too hot. It’s. Uh, just a stunning spring day. I’m glad i’m glad you’re okay. I’m glad you have good weather. Let’s. Get past the weather. You know, that’s, the basic everybody could talk about the weather, right? We all have that in common. So let’s, talk about this crazy good turns your co founder of this podcast, uh, frank blake was the former ceo of home depot. Correct? All right, so so this’s. An interesting mix. Tio two high. Level c sweeteners at home depot. I don’t know what you’re trying to atone for the for what you brought on the humanity as a cz corporate raiders waiting this right in my way. I like to think we did a lot of good in the world through home depot. And i will say that our experience there is actually what led us to do crazy. Get turns. And you want me to give you the back story on that? Yeah. If i could just starting just a tad. I know you were doing videos for home depot employees, right? Yeah. I mean, that was one of many ways that we communicated with over half a million employees across the country. That’s correct. So storytelling was part of how we communicated at home depot, both frank and me. And as you said, i’ve reported directly to frank, who was running the company, and clearly, storytelling and communication was critical in his mind to motivating, as i said, that half a million employees. Yeah. All right. So we see the sea, the qualifications you wanted. Your both are retired now from home depot. Is that right? Yeah. We both retired in the spring of two thousand fifteen. Okay, so wealthy okay, did well did well, home depot, we’ll leave it there. I won’t get carried away. Um, and so now e-giving back. And how you doing that through crazy good turns. Well, what? Uh, fundez over coffee. Frank and i were talking and discussing what we might be ableto do together post home depot. And he made the point that i just made, which was in the end, what we did really well, we’ll tell stories, let’s, figure out a way to do it for the greater good. And it was frank idea tio basically focused on non-profits we both worked with a number of non-profits at home depot, iran, our foundation and all of our corporate giving. And frank was obviously closely involved with that. So we got to know quite a number of non-profits would really cool back stories. And we said rather than just focus on what they’re doing and the good work they’re doing let’s focus on that sort of compelling backstory of their founding. And what inspired that founder to create that non-profit and that’s what crazy good turns us. It’s a roughly twenty minute podcast that’s a voiceover narrative, not just a q and a that set the music and tell the compelling backstories of non-profits let’s not be too critical of the q and a format. Okay, i wasn’t critical, so i was differentiate. Okay, okay. No, that’s. All right, i did see that i have to talk. You know, i was looking at you up and i did see some quotes in the atlanta journal constitution. Ah, but you’re fairly differentiating from from the format that i have on non-profit radio. Sure. Although i’ll tell you one thing, tony, we are looking at supplementing that narrative format with some possible cubine a content as well down the road, you know, we’re still young, we’re still growing. Ah, and that could be a path that we take in addition to the narratives we tell you’re in your second season now, is that right? That’s correct. Halfway through a second season. Okay. And ah, how often are you publishing? Every other week? Okay, we’re on a brief hiatus now till july. We’re just taking a little summer break and then we’ll be back in the lead after the july fourth holiday. Yes, very nice. I saw that nothing, nothing this month, but coming back after july fourth, we’re taking your advice t get out during the summer, which is what we’re doing. Okay, very good. Um, you are you get your how many listeners how you doing listenership so far? Second season midway through? Yeah, we’re right now pacing and over six thousand downloads a month, which for a podcast our size with no notoriety in terms of a celebrity host is pretty good. We’re ahead of the curve. Ultimately, we want to scale to a size where we can sell ads and get sponsors and will remain a non-profit we are non-profit, by the way, funded by frank’s family foundation, and we’d remain a non-profit if we become profitable, but we’ll push those profits back to the non-profits way feature so it’s a it’s, a pretty innovative model of fund-raising through storytelling if we can just keep growing now, as the as the host of producer of ah self-funding podcast, i got to say you’re, you know you’re in a very enviable spot where you’ve got a foundation helping you out. It is true, very fortunate to have the resource is that we do. Thanks to frank in a family foundation. It’s it’s. A blessing compared to a lot of other podcast. Start up. Interesting. So you count. I guess this is a little inside baseball, but but but you count downloads per month. I never i never counted that way. I was looking listeners per week. I mean, i could say, like, sixty five thousand downloads a month or something like that. Yeah, i never i never had. And i never looked at the number that big. I mean, i look at it, but then i divided by the number of show’s in a month and that’s how i get listeners per week, right? And i can, you know, we can see by weak as well, but and? And you know this well, when you, when you release new episodes, you see spikes with the automatic download on itunes that elsewhere? Yes. I’ve heard rumors to that effect. Right. Thank you. Okay. Yeah, but okay, interesting, because i could see, like, sixty five. All right, so, um, i’m not trying to be competitive, but you just you piqued my interest. Cause i never counted it that way. You got you got some? Very interesting stories can we can we talk about the the organization that helps the people who are living in the storm tunnels below las vegas? Yeah, that’s called shine a light and that’s that’s an interesting story. And it’s it’s basically one guy in las vegas, it’s not even an organization or non-profit it’s just one guy doing great work. He was a writer in las vegas who stumbled on the fact that there are three to four hundred homeless people living in the storm drains in las vegas, and he decided to just help him and that’s what he does, and it connects him with relief agencies, and secures donations for them. It’s uh, a cool story and it’s, one of those there’s there’s a number of stories that we tell that air really sense of discovery. You come away and say, wow, i didn’t even know that was an issue or ah, cause that i could actually look at maybe contribute to yeah, that wouldn’t move me, especially because what? You just said it za solo guy. Oh, and he hasn’t scaled it up. I mean, he’s got volunteers and things, but but he’s just he got moved. By the piece that he wrote for the i guess i gather it’s an alternative paper in latto rittereiser and ah, just even as a journalist he got he got so involved with the personal story that he had to help the people he was he had just covered. Yep. Moving. Moving so that i mean that’s, you know, that’s the beauty of what you guys are doing that that we’re not doing here on non-profit radio well, that i mean, we are trying to tell inspirational tales in the hopes of motivating others to do good things for other people. And even if it’s not starting a non-profit if it’s just holding the door open for someone one day, i mean it’s there’s, a lot of good that can be done in the world and that’s what we focus on and hopefully we’re an antidote to a lot of the nastiness in the world today. We were just talking about the eighteen year old boardmember let’s talk about the story that you you covered you of the ten year old founder riley pack? Yeah, right again. She’s amazing. Yeah. So she started that, you know, there are a number. Of organizations out there that gives school supplies to poor children, but the fact that this was founded by a ten year old she’s sixteen now was just remarkable to us. And when you, when you hear the episode as i’m sure you have, you come away so impressed at the complexity of her world view and her ability to actually marshall resource is to solve a problem at the age of ten it’s pretty incredible. Yeah, i again another moving one. What are you looking for, brad as your as your vetting the stories for for the podcast? Well, it’s it’s a great question, tony, because we get a lot of submission through a website that, frankly, we appreciate the submissions but can’t cover them all in frankly, wouldn’t what we’re looking for is just a compelling story. So what we tell everyone is all non-profits by definition, you khun say do good work, but do they have a good story? And so we always do a pre interview with the founder or someone on the founder’s staff to just sort of stress test what that backstory is, are there some interesting twists and turns in that person’s life? That maybe aren’t on the website or in any of the previous media coverage. And so we try to teach those out during the pre interview process so that when we go into it, we know that we’ve got a compelling story line before we even do the interview. Music is also important to your show. It is? Yeah. I mean, it’s it it it is an important part of the whole aural experience for us. And, you know, it brings a richness and sound and just way think, ah, highly polished professional product in the end. Yeah, yeah. And, uh, i noticed you have a you have a grant contest for radio for fifty thousand dollars. This is you got fifty thousand dollars to give tio one of your one of the charities you chronicle. This is that xero yeah. That’s. Right. And again, this is the generosity of frank. I mean, he gave a twenty five thousand dollar grant at the end of last year’s season, which we gave the team rubicon. That was our premiere episode this year. We wanted to just put a little bit of sort of soft criteria around it to say, hey, we want to get back to the non-profit that we feature, who does the most to help spread the word about crazy good turns through their social networks through their email blasts and just their overall dissemination of their episode? And so we’re just, you know, walking along this this season, keeping an eye on how people are helping promote crazy good terms and at the end of the season will give one of those non-profits fifty thousand dollar grant thanks, frank. Yeah, well, bravo, brad, i mean, you’re you got a bunch of organizations now stepping up their their social media and other games to help you promote the show and for the one that does the best there’s a nice fifty thousand dollar gift that’s yeah, that’s and i mean, you think about it, some of the non-profits we cover are very, very small and something like a fifty thousand dollar grant is an important grant to a non-profit of any size, but it could be game changing to one of the smaller ones if they should get it. Yeah, now, what about the musicians you’re i feel like i feel like you’re shortchanging the musicians because because those air all done gratis. They are on dh, so, yeah, they basically donate their songs to us, uh, to score the show itself on dh way went into it, saying it would be a nice vehicle to actually provide some music discovery as well. And that’s, that’s, certainly part of what we’ve been doing. Okay, we’re going to take our takeout break when we come back. Brad, i’m going to continue talking about crazy good turns podcast and how you submit and a little more detail about what they’re looking for. And, ah, a couple of other stories stay with us. Like what you’re hearing a non-profit radio tony’s got more on youtube, you’ll find clips from stand up comedy tv spots and exclusive interviews catch guests like seth gordon, craig newmark, the founder of craigslist marquis of eco enterprises, charles best from donors choose dot org’s aria finger do something that worked and they only levine from new york universities heimans center on philantech tony tweets to he finds the best content from the most knowledgeable, interesting people in and around non-profits to share on his stream. If you have valuable info, he wants to re tweet you during the show. You can join the conversation on twitter using hashtag non-profit radio twitter is an easy way to reach tony he’s at tony martignetti narasimhan t i g e n e t t i remember there’s a g before the end he hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a short monthly show devoted to getting over your fund-raising hartals just like non-profit radio, toni talks to leading thinkers, experts and cool people with great ideas. As one fan said, tony picks their brains and i don’t have to leave my office fund-raising fundamentals was recently dubbed the most helpful non-profit podcast you have ever heard, you can also join the conversation on facebook, where you can ask questions before or after the show. The guests were there, too. Get insider show alerts by email, tony tells you who’s on each week and always includes link so that you can contact guest directly. To sign up, visit the facebook page for tony martignetti dot com. Lively conversation. Top trends and sound advice. That’s. Tony martignetti non-profit radio. And i’m lawrence paige, no knee author off the non-profit fund-raising solution. Welcome back to big non-profit ideas for the other ninety five percent let’s, continue with that live listener love! We’ve had more people check in from new bern, north carolina and texas, texas we can’t see your city’s fremery masked in texas don’t know why, but welcome to the broadcast on dh, then let’s go abroad. We’ve got a lot of a lot of listeners abroad starting in germany, guten tag and also seoul, south korea, always always loyal listeners in seoul, thank you so much on your haserot comes a ham nida, ukraine! Ukraine is with us. We cannot see your city, but we know you’re there live list their love to you also, knox are in malta, mexico city, mexico bring a star days, el hadi dahna morocco live listener loved to you and team gear morocco to for two are they neighboring cities? I don’t know, barocco, welcome live listen love to you, and we’ve got to do on the heels of that. Of course, going the podcast pleasantries did i just say plod? Cast the podcast pleasantries come to the over twelve thousand listeners each week, whatever your task you’re doing while you’re listening whatever device whatever time, thank you so much for being with us means a lot. Thank you. Pleasantries to the podcast audience and the affiliate affections are am and fm listeners throughout the country. We’re gonna have some kind of a couple of new am fm affiliates to announce in the next couple weeks or so just tryingto close those up. Wrap those up, but we’ve got a couple new ones coming up so glad that you’re station fits non-profit radio into its schedule affections to our affiliate listeners. Bradshaw i got it. I got to send out the love. So thank you for hanging on while i do that. No problem let’s talk a little more about the submission process get can you can you be a little more detailed for the organizations that would like to submit about what it is you’re looking for in that compelling backstory? Sure, uh, if you go to our website, which is crazy, good turns dot or ge on, just scroll down toward the bottom of the landing page. You’ll see a little box that says, tell us a story and if you click on that it’s just an automatic email that you can fill out and send to us and we read everyone, uh, replied all and as i said before, we ask you to really tell us what is that compelling backstory in addition to what the non-profit does on dh it’s work and it’s focus and cause so sometimes that doesn’t necessarily confirming the e mail, but it looks like an organisation that eyes interesting to us. Then we’ll pick up the phone and talk to someone to try to get more details. Well, okay, all right, so cool. You’re you’re investigating investigative investigative journalists? Yeah, sort of. Okay. We’re not looking to blow the lid off. No, no, no. Yes. All in a positive. All in a positive light. Okay, um, i guess and the best way to highlight some of these interesting back stories is to is to talk about a few of them here. Let’s, let’s talk about team rubicon, which you mentioned. What? I guess i’m going to blow the headline for you. But what compelled me about this one was there was a comment about the addiction of war. Yeah, that’s. That was the first question that we featured in that episode when i ask jake can you miss war? And he didn’t skip a beat he’s, a former marine who was the co founder of team rubicon, which, for your listeners deployed veterans to disaster relief areas. It’s a it’s a really cool, well run, terrific at marketing organization, and jake would is the founder on dh is just one of the most interesting philanthropists out there today. They do just a fantastic job, they’re working, they’re helping vets by sort of tapping into the one of the adrenaline that they’re not getting in there daily routine back here in the states after they’ve left the service, and then they’re also helping victims of tragic, natural natural disasters. That’s, right, it’s a win win and i would say, in addition, that tapping into the the adrenaline which which jake describes well, he also goes to great lengths rightfully so, to talk about veterans commitment, the service in general, you know, you think about it, they they voluntarily joined whatever armed services branch they did, and by nature, their service minded and when they, when they leave the service and come home, sometimes there’s a pretty big void you need to fill in terms of service. To others and this’s a great way to do it into your point. It helps those victims and disaster stricken areas as well. You do your show from a studio. Is that right? Won a radio studio in atlanta? Yeah, we do. We are audio engineer is a gentleman named steven key who is a a m d j here in town. And sixteen. Ninety, uh, is the station and they very graciously loan us their studio when it’s not used. So we do all the interviews from there. We do the voice overs from there as well. Do you always have people come to the studio? Are they’re calling into? I’d say it’s about half and half when they do call in. We asked that they go to a studio so we can capture their audio and high quality. And, uh, and then we mix it after okay. Yeah, you do. Yeah. It it’s heavily produced, which is, is a different sort of format for then. A lot of the non-profit podcast that are out there correct. That’s? Correct. Yeah. That’s, you know, and by the way, purposely wanted it to appeal more broadly beyond just the non-profit sector. Clearly that’s a big target audience for us, for all the obvious reasons, but we know that a lot of our listeners aren’t affiliated with a non-profit or maybe they give to some but aren’t really in the world of non-profits and we wanted it to have broader appeal with just great stories about people doing amazing things for others. Yeah, for sure i mean, you’re you’re you’re you have terrific, i think commercialization potential too, because the audience is really the whole, the whole country that’s what we’re hoping we just need thio keep getting the word out and keep growing. Okay, well, if we can help you while we are helping you, you are you are you people let’s talk about another one that i thought was interesting, so i’m making it all about me. I didn’t even ask you which ones you thought were interesting. Maybe i should throw it to you. Is that why don’t you? So i did not listen to every single episode, so i don’t have the the breath that you have let me toss it to you, what’s one of the stories you cover that that sticks out ah, one of the ones that’s. My personal favorite, is, uh, stephen siller tunnel to towers. And that was one of our early episodes in our first season last year. And again, i mean it’s it’s, the backstory that makes it so compelling. Uh, stephen siller was a fireman in new york who, uh, i was off duty on nine eleven and grabbed all of his gear and drove as far as he could get that close to the towers as he could get ran across a bridge with his gear, ran into one of the towers and family collapsed and he died. His brother got him. Frank siller uh, took up the cause of veterans who have been catastrophically injured and decided the launch of a non-profit called tunnel the towers, and it basically built smart homes for catastrophically wounded vets. And one of those is a guy named top love who was a former marine. Who’s, a triple amputee. And we did that interview, actually in the house that frank sylar’s organization built for him. And it was just and todd’s a great interview. Frank’s a great interview. It’s just a great illustration of that really compelling backstory that brings the work. Together in a really insightful way, a lot of new yorkers know that story because the frank’s brother was in brooklyn and that’s, right? You had to run through the brooklyn battery tunnel. That and that, and i’ve run that i ran that that five k. Once you run, you run the path that he took that’s exactly right from brooklyn through the book of battery tunnel to get. And then it ends at the tower of what ends at the site of the former towers. Yeah, yeah, and again, this is one of the organizations in team rubicon that frank and i got to know so well through home depot because we were one of their largest funders, both tunnel to towers and on team rubicon when we were at home depot. Okay, cool. All right. If you have just, like, a minute left or so brad, what what should we leave people with? I mean, i’m certainly going to leave them with your girl, so you don’t have to say that again. What do you want to leave people with about crazy good turns? Well, we need more stories we always do. And you know, we’ve got plenty in the pipeline for the balance of the season, but we’re always on the lookout for compelling stories of people doing amazing work for others. So please do send him our way because we we love to see what’s going on out there and hopefully feature a few. Okay, we’ll leave it there. Bradshaw hosting co creator of crazy good turns podcast. You’ll find them at crazy good turns dot or ge and at crazy good turns brad’s so much. Thank you very much and good wishes. Good luck. Thank you, tony. Thanks so much for the time. Real pleasure. Thank you. Care. Next week, jonathan lewis is going to return to the show with his new book, the unfinished social entrepreneur. If you missed any part of today’s show, i beseech you, find it on tony. Martignetti dot com. Responsive by pursuant online tools for small and midsize non-profits data driven and technology enabled, and by we be spelling super cool spelling bee fundraisers, we b e spelling dot com. Our creative producer is claire meyerhoff. Sam leaving, which is the line producer. Betty mcardle is our am and fm outreach director. The show’s social media is by susan chavez, and this cool music is by scots. Time you with me next week for non-profit radio. Big non-profit ideas for the other ninety five percent. Go out and be great. What’s not to love about non-profit radio pony gets the best guests check this out from seth godin this’s the first revolution since tv nineteen fifty and henry ford nineteen twenty it’s the revolution of our lifetime here’s a smart, simple idea from craigslist founder craig newmark insights orn presentation or anything? People don’t really need the fancy stuff they need something which is simple and fast. When’s the best time to post on facebook facebook’s andrew noise nose at traffic is at an all time hyre on nine a m or eight pm so that’s when you should be posting your most meaningful post here’s aria finger ceo of do something dot or ge young people are not going to be involved in social change if it’s boring and they don’t see the impact of what they’re doing so you got to make it fun and applicable to these young people look so otherwise a fifteen and sixteen year old they have better things to dio they have xbox, they have tv, they have their cell phones. Me dar is the founder of idealist took two or three years for foundation staff to sort of dane toe add an email address card. It was like it was phone. This email thing is right and that’s why should i give it away? Charles best founded donors choose dot or ge somehow they’ve gotten in touch kind of off line as it were on dh and no two exchanges of brownies and visits and physical gifts. Mark echo is the founder and ceo of eco enterprises. You may be wearing his hoodies and shirts. Tony talked to him. Yeah, you know, i just i’m a big believer that’s not what you make in life. It sze, you know, tell you make people feel this is public radio host majora carter. Innovation is in the power of understanding that you don’t just do it. You put money on a situation expected to hell. You put money in a situation and invested and expect it to grow and savvy advice for success from eric sacristan. What separates those who achieve from those who do not is in direct proportion to one’s ability to ask others for help. The smartest experts and leading thinkers air on tony martignetti non-profit radio big non-profit ideas for the other ninety five percent.

Nonprofit Radio for February 20, 2015: Mastering Millennials & Your Board Calendar

Big Nonprofit Ideas for the Other 95%

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Derrick FeldmanMastering Millennials

Derrick Feldmann, co-author of The Millennial Impact Report, shares the research on how 20-32 year olds connect, get involved and give to causes they’re passionate about.  (Originally aired December 13, 2013)

 

 

 

Gene TakagiYour Board Calendar

What belongs on your board’s calendar and agendas? What should they discuss? Which actions should they take? Gene Takagi is our legal contributor and principal of the Nonprofit & Exempt Organizations law group (NEO).

 

 

 


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Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. I ran a bit to get here we have a listener of the week. They’re big, big fans of non-profit radio always sharing posts on twitter, give local america this week, they tweeted, you know we’re going to our two you were fans and can’t help ourselves! I love this! Follow them on twitter. They are at give local fifteen in twenty fourteen, fifty three million dollars was raised throughout to smash that in twenty fifteen give local day this year is may fifteenth. Give local america thank you very, very much for loving non-profit radio i’m glad you’re with me because i’d be hit with actinic keratosis if i got exposed to the idea that you missed today’s show mastering millennials derek feldman, co author of the millennial impact report, shares the research on how twenty to thirty two year olds connect, get involved and give the causes that they’re passionate about that originally aired in on december thirteenth, twenty thirteen also your board calendar what belongs on your boards, calendar and agendas? What should they be? Discussing which actions should they take? Jean takagi is our legal contributor and principal of the non-profit and exempt organizations law group neo on tony’s take to a social change e newsletter on my latest stand up comedy gig, we’re sponsored by generosity siri’s hosting multi charity five k runs and walks and here is mastering millennials. Derek feldman, co author of the millennial impact report, shares the research on how twenty to thirty two year olds connect, get involved and give two causes they’re passionate about. We’re improvising a little bit right now because derek feldman, who wants to be in the studio, is supposed to be in the studio isn’t in the studio, but he’s he’s on by phone in a cab, we’ll find out exactly where he is. Derek feldman leads the research team on the millennial impact project and is ceo of achieve, a consulting company he co authored caused for change, the why and how of non-profit millennial engagement published by wile e he roots for he writes for philanthropy news digest of the foundation center and the huffington post impact channel on twitter. He’s at derek feldman spelled with two ends derek feldman welcome thanks so much, tony. I think i’ll be there with you soon. Okay. Where are you self? Tell me where you are. Well invited tunnels. So know what side of the city. And so i think i’m about ten minutes. So our eight minute ok, the tunnel. Which time we have a bunch of tunnels which tunnel you near that lincoln? Oh, my god. You’re what time did you leave? Where’d you leave from indiana, i think. Well, it’s, a lot of traffic, but i’ll be there. I promise. Don’t worry. We’ll get okay. All right, now, that’s. Ok, we can improvise by phone, and then we’ll get you here when you get here. Um what you tell us why we should be even be be studying millennials? Why did you, uh, it was an interesting time is i was looking at, uh, how to understand that i connect with just donors in general about five years ago or so i looked at how we can help clients and individuals better engaged just donorsearch general and one of the most interesting things that they started to do that i realized that millennials, those in their twenties, early thirties, although some disagree with the cut off its roughly in the early thirty, thirty one thirty two, i started to see some interesting differences between how their connection preference and how somebody who is a boomer had a preference true as well. And i thought boy thieves are the donors of the future. We better start trying to understand what their expectations are supporters so that’s kind of how it kind of got me interested in in the discussion, okay, and what’s the the history of the research you’ve been at this for several years. Yes, so we are embarking upon the fifth year of the research we’ve had the last four years. We’ve really focused and brought down that sort of engagement to focus on, as you mentioned, how to connect, and then how they involved, then how they give study marketing communication messages, solicitation of churches and so forth. And so this is the study of the reported twenty thirteen with the fourth year of the study, and next year we will be in our ship of the chronicle of philanthropy. How melanie alumni are engaging with their institutions, why or why not from their expectations as well and then in addition to that, be focusing on the corporate causing gatien inside. So how employees millennial employees in particular our viewing, they’re causing gatien through their company and what they want to have happen? Okay, so the first don’t know we’re talking about the ages twenty to thirty two, right? Is that that’s? What? Your research. Okay, yeah, i know. There’s some a cz you mentioned there’s some no questions about where the age cuts off, whatever what? What’s a general. Why what’s not, but what? Your research was twenty to thirty two. Correct. Okay, okay. And i’m sure that there are differences within that group even write a lot of twenty year old. You’re not like most thirty two year old. Yeah, absolutely. And this is something that we’ve had teo look at overall when it comes to even social media engagement and sure, amy can talk about that well, the first year that we did the study hi uses a facebook and even in our own studies, over the course of the four years, we have seen facebook and the younger peer the generation, those twenty to twenty five that uses the cleaning high uses of instagram image. Based type platforms like pinterest and so on, and so their differences between that and even as we look at the upper end of that, right? So those that are in the early thirty’s, late twenties where starting family and they’re still in tropic exploration and sort it right in the middle. I like to say and there at a time where it’s not necessarily there giving to a lot of causes, and they’re starting to be much more, uh, sophisticated in their types of e-giving approaches so it’s a big age range, lots of changes going on. New technologies are always fabulous. That changed some of this, but also in combination of technologies, we see the actual individual going through their own philanthropic exploration. Well, yes, okay. Studying on individual basis as well, right? I absolutely do. You have you have any objection to the term generation? Why? No. In fact, you know, here you want it like generational terms and letters and so forth that craigconnects and wind and summer climbing season the next one. Now in that at all. I think the one thing that we are seeing is this trend of, uh, discussion around, you know? Do we have to this label, you know, millennial millennial? Or is it just somebody’s in their twenties or even a young adult and so on? I think that will move away from the term millennial in the next three or four years, our studies, we’ll look at other things, but but if in terms of just using that that name and knowing slideshare it does help some people understand what? Yeah, i mean, that’s, the advantage of having phrases that we understand. So i was just curious. It doesn’t matter to me what i’m happy to say millennials. I was just wondering if there was any particular, any objection you might had to gen gen y or something. Okay, all right, so the first really sort of phase of long term activity with non-profit is connecting. Yeah, absolutely. What do we what do we see among among millennials and how they get connected and what it is that moves them to connect? Exactly. So we have this’s an important feature that a z we were even looking at the continuum of involvement, right? So how somebody moves from hearing about a cause to pure action, what they’re doing, and so on way sort of been in this been in this mood that that we have to help the millennial move along and educational component that helps them understand the issue that caused issue, much more importantly than necessarily the institution or the organization itself. Uh, so what we have what we have really looked out over the course of the last couple of years, how can we better position? Because issue to try and connect with millennial interests in order to get them to act or commit to the cause? And we have discovered that when the issue is really at the forefront because that’s what they’re sharing right shared common value and shared common issue the individual tenth have hyre reactionary. So this would be an example of saying, if you care about giving water to everybody in africa, well, you know, join us, participate, we’re leading with the issue versus saying this is who we are, these are the three things we stand for all that other stuff just like it because you heard about the brand right now, and so we’ve got a little bit of differences between those and the connection point have been much stronger when we focus on the issue. Okay. Interesting. So that that’s that’s really, the affinity is for the cause. Now, i just heard a little background noise. Does the cab driver know that he’s in a recording studio? He does, doesn’t he actually has been really great. So i have to get my cab driver really good. Yeah, make sure you give it up. Give it generous. You make sure you give a generous tip and and if he’s any kind of performer, ask him if he’s a performer, maybe he could be on right now. Really focus. Okay, okay, i don’t know. Plus, i don’t know if he has a sag after card, so we may not be able to let him on if he’s not in the union that way would be able to do it anyway. And and in this, in this connection phase, the the millennials are what? How extensive is their use of oven organization’s website? And we have just like, a minute or so before before our first break. Yeah, very, very, very important. We’re seeing that one of the first things that millennial does is look at the digital environment in which they’re attracted to from the issue so here’s a good sort of play on how we’ve seen action happened. Mooney a was interested in cause some impulse repeats it might be from a peer still use google we directly into website, digital environment and from that environment they do a couple key things. One is they’re trying to figure out if the issue necessarily does not what they’re wanting to do. The second thing is understanding how that organization our cause is related to that issue, and then third is going to a social network to see how they’re talking. And so we’ve seen that happen time and again, as we do usability testing and so forth to watch them do that what’s also important in that non-cash bro, quick is the use of the imagery to compel them to act and perform at least in action in the digital environment first. Okay, excellent there’s a lot. There we’ll stay on this subject. Subject what? That what? That connect continuum looks like it’s. Very interesting starting going right to digital website. But then switching to social okay, stay with us. You’re tuned to non-profit radio. Tony martignetti also hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a quick ten minute burst of fund-raising insights, published once a month. Tony’s guests are expert in crowdfunding, mobile giving event fund-raising direct mail and donor cultivation. Really, all the fund-raising issues that make you wonder, am i doing this right? Is there a better way there is? Find the fund-raising fundamentals archive it. Tony martignetti dot com that’s marketmesuite n e t t i remember there’s, a g before the end, thousands of listeners have subscribed on itunes. You can also learn maura, the chronicle website, philanthropy dot com fund-raising fundamentals, the better way. Welcome back to big non-profit ideas for the other ninety five percent let’s do a little live listener love mainz, germany welcome live listen, love to you, hyung zhao, china and shanghai, china knee how and social korea anya haserot i decided to start abroad with live listener love today from a cab on the west side, somewhere between the lincoln tunnel and seventy second street. Derek feldman, co author of the millennial impact report we’re talking about mastering millennials, so derek so the the non-profits website in the long term is not not as important to the connection, but initially it sounds like it is important. Yeah, it is. And tony really excited i’m actually here. Oh, you’re downstairs. Okay? All right, so why don’t you push the button for the floor number two and i’ll just speak while you’re while you’re on your way up, okay. Derek has made it to the studio at one twenty five west seventy second between columbus and amsterdam. There was one time when amy sample ward had to run. Frequent listeners will remember that and she will remember as well. I know she’s listening somewhere. Um, she had a run here and ah, little tap dance and she was a lot of breath, but it was no big deal. Derek derek took the civilised way. He took a cab so he will not be out of breath. He’ll be all poised a soon as he walks in and it’s very exciting. I can hear the elevator door opening and he’s actually, you know, he did not take the elevator. Derek feldman actually coming up the stairs, i’m pretty sure didn’t want to wait for the elevator because we’re ah, we’re only on the twelfth floor, so he’s going to have now we’re on the second floor. Um uh he’ll be here shortly. Um can tell whether he took the stairs or the elevator. The person on the stairs walked past, but so what’s interesting about the, uh, the use of the website is, as i was saying, it is important in the beginning, but then after that it’s ah it’s a switch to the social to the social platforms, so they’re clearly needs to be ease of transitioning someone from your sight too twitter, facebook, instagram, you know, however you believe you’re going to be connecting if you want to keep millennials. Engaged? All right. Derek is here. It’s. Okay, he’s. A lot of breath. But he did take the stairs and it’s only as something. One storey walk miree looks cool. Welcome, derrick. Hey there. How are you? Great. Welcome. You don’t get out the year. The second person to do this, amy sample that same problem. Ah, months months ago when she was still here in new york, she had she had to run. Okay, so take a breath. We were just talking about i was just recapping, like the importance of the website and the importance of making sure that it’s easy to jump from this website to social channels. Because that’s what millennials want to do for the long term for the longer term? Absolutely. So what will also see from there is is that we will watch a millennial initially taken action on a site, but it also has a sharing component so it could be something like sign a petition and then shared with your friends and then also going to their social networks. Todo eso quick called action on the site zacklin on the website exactly, but because what we really want digital sites to do is help the millennial commit to the cause issue, right? So it’s, if i want water? Yeah, are you in for helping with water? A small action and then also saying, great. Now we want you to share your experience. This is where we share ours. You share ours too. Okay? The er and so so the website becomes less important people. You oh, you know, you know, you’re not finding millennial’s going back to the website very much after first first connection. Correct? Well, that’s sure. Yeah. And so the website has then become much more of ah, platform than to to continue to act upon so later on, there might be email campaigns, solicitations, those kinds of things, but whichever would drive back to the way exactly, sir, if they’re driven there. Well, they’re certainly going back. But if not driven, they’re getting long term information from the social network. Exactly. Okay, now, part of your study included video, right? You were watching people interact with non-profit websites? Yeah, we did use their testing. And so besides us just saying, hey, this is what we found out. We thought we should actually put this stuff in front. Of millennials and get and record their reaction to it. So we performed. We had about a hundred millennials nationwide that we put different types of solicitations infront of communication messages, digital experiences, we had them go through websites tell us what you like, what you don’t like. Tell us what you didn’t like with a solicitation. Why wouldn’t you give for? Why would you? And so all of that way actually shared some of that on her site. We plan to do more and share more of that in the next year. Well, i’m thinking of it. Why don’t you give the earl where people confined the research and downloaded? Yeah, so all of the research is available for free and thanks to the case foundation stephen jean case foundation want in washington who’s really been helpful in allowing this for the field, and you can find that at the millennial impact dot com. Excellent. Thank you, dahna since the website is important at the connection phase, should we be thinking about being mobile optimized? If we’re going to be optimized for millennials? Absolutely. This is something that’s been really interesting even around the text space first year we did this study haiti happens within two weeks after we started with that? Oh my gosh, where, you know the study is the real researchers will be flawed and later on, even in this year when we look at text e-giving overall it is remains in that year we did the haiti ans and it was eighteen percent of our pool had text to give this last year we had about eighteen and a half percent that have text to give. So for the last four years in our city and i can’t say everybody else’s studies, but in hours we have found that it’s been a little constant. What has risen during that time is the use of mobile engagement for transacting and so forth. So going to a mobile friendly website and then actually donating are taking a cause action after a connection, of course, comes involvement. Exactly what we what we see around involvement generally before we get specific s o i think the trends about eight, nine years ago wass in the field at least let’s create a young professionals group. That was our way to get to get millennials and young professionals right so segregated. Yeah, always like that in all good intentions, right? We figured that if we create this group, they’ll see they’re like minded friends, they’ll do certain things, and at the same time, they’ll be able to actually learn from each other and get more engaged in the cause. But we were doing something very interesting is that we’re still we’re separating them from the true cause work of it. All right? So what we have discovered is this full integration together and secondly, is that we have to, as causes, allow an opportunity for our millennials and quite frankly, any age volunteer advocate to do things with us in a very short amount of time. So as you and i sit here right now, and if i wanted to do cause work for ten minutes, i should be able to do that and have that opportunity, and millennials want that too millennials they’re wanting the opportunity to actually be together at times, but also independently work and do cause work out the day when they can’t doesn’t mean i have to go down in the soup kitchen. How could i have the soup kitchen virtually as well? So that’s the trend that we’re seeing ok on dh also a lot of learning if there is going to be volunteer work i saw i saw references in the study too learning online versus making learning online available. Yeah, one of the biggest complaints millennials have told us is, you know, i go to a volunteer experience the first half hour is you teaching me what i’m going to dio and their complaint is, i don’t know if you know this, we live in an a on my environment, you can train us online prior to us getting there. You khun witt you know it’s an extra half hour, you’ve wasted thirty minutes exactly okay also a lot of interest in connecting with like minded peers, right? Seeing that as the reason for volunteering exact right? And so some the initial engagement of causes either happens by themselves or with peers in pierre. Engagement is really hype, you’re fund-raising it’s high with millennials and so on and when it comes to peer involvement, it’s the same thing. But here is where we get really challenged is that our organisations are not necessarily set up to do peer involvement tight service so for instance, if they go to the soup kitchen while randy, you’re over there. Derek, you’re over here and you over there, i know you all came together here and you wanted to do this is appear thing, but we’re going to separate you and that’s another again, another complaint that we’ve heard wait, talk about pure fund-raising or peer-to-peer fund-raising our runs, walks and rides popular very they are very, very and, you know, i’m not, and i think run race, walk is an incredible opportunity to expose people to cause work. The question is, what do we do with it? After that, we had about sixty three percent had participated in a run race walk in the highest one of the highest fund-raising components besides just giving out right as well, event based, i’ll fund-raising too. And so once we get this opportunity where we’re bringing our friends our peers altogether, and this is where amy can talk as well, that then how do we convert that to true engagement? The thing that a board of directors will do is say, oh, my gosh, derek brought ten of his friends. These ten friends now loved the cancer society that’s. Not true, they love america and they don’t love necessarily the rest. And so we have to be really cautious and we have always viewed, and we’ve put out some stuff there to say that you have to have a chain a drip campaign to engage them back in the cause because in art, as you said, connect involved, give we’ve skipped connect involved in pierre fund-raising and went directly to the give. Now sometimes we try to educate them as quick, but we haven’t had them act on behalf the cause except to give. So we got to rework it a little bit more and get them to act now to the next step. Okay? And one of our sponsors like to leave this in his rally bound, which does software for runs, walks, rides you say you say, what do you say? Runs, races? Walks was a run walk race, it’s all the rights is in there doing that right now. We’re gonna work it all in. Okay, after we are we’re connected to involved. Now we get to giving and again generally, you know what? What do you see from the group? That a man. Our population. Probably has the least available to give right cash wise non-cash wise, i’m not and that’s not the only gift that people can give. Yeah, so i’m glad you mentioned that because i do want to make a statement that is we have looked at millennials, they view all the assets they have as valuable to the cause and that asset goes b the traditional form of philanthropy is time, talent, treasure? Well, i will have to come on here and say that there’s actually an expanded view for millennials, it is skill that they have it is the time that they have it is the money they have and the network they possess, their ability to tap into that network for you end too, in their voice, i mean, they’re considering all of those equal assets and opportunities for causes when it comes to giving, we have seen that a substantial amount of the giving efforts have involved peers, as i mentioned a little earlier, and what we do have, though, is this high level of transparency and expectation that there is some sort of feedback mechanism that will occur upon gift, and i’m not talking about the form. Letter that you get after you give right the twenty four hour rule that we want to try. And teo, this is the so we asked you to give us ten dollars, to given at tau africa, you know, help somebody help in individual. Well, in thirty or forty days, i’m going to report back to you how that net actually had an impact on that individual and not waiting a long time on that reporting or that feedback, but actually bringing that shorter within the fifteen to forty five day mark is what we’re really looking at within fifteen days. Yeah, we or at least working on behalf of the cause there’s a great there’s, a great cause to call generosity water if you haven’t checked them out and online, they actually show the process they get through after they get your money. And and the greatest thing any organization can do is communicate along the way. You might not have impact for a full year. It doesn’t mean that you’re not working on their behalf and that’s what we forget and way think that the only thing our donors want to hear is when it’s completely job done. Mission accomplished and we’re not we don’t need to go that george bush, i didn’t mean to do that. Make-a-wish on aircraft carrier mission striked out job done way that’s not the first report that doesn’t have to be the first report job done exactly so and this is where social media engagement is an incredible opportunity we can say all right, you know, after you give in fifteen days, i’m going to communicate with you and say you should check out our facebook, here’s here’s five images that are in our facebook environment right now from the people that were working with on your behalf if you want to continued updates head to our facebook environment because that’s where we can give that to, i would never use the word environment, but but you can see how we can use that social media engagement and say to our program, people, i need you to take three photos of the beneficiaries this week so we can continue to update our donors in real time of what’s going on and so forth and show the people that were actually helping in the cause. So so we have seen that in the use of annual every time we do the study is without. I mean, it happens every time. It’s no annual reports. I don’t want that physical thing. It takes too long, and but we have to look at how millennials are doing things in general, in the consumer side and just in overall is that feedback loops in general have been much quicker. I mean, if you post something on facebook and nobody responds to it, it’s an immediate feedback like i shouldn’t opposed to that as well. So feedback overall in our society has been much quicker. I think the first time i took the g r e i, it took me two months to get my my actual score. You had to wait in the mail, and then the last time i took it, which was a while ago, but they had it would tell you right there, you ready to find out your score? And of course, you freak out right in that moment thinking our life is going to be all dependent upon this next thing, but yeah, how important are pictures, pictures and video very, very important imagery and amy’s, they intend, has been doing some great studies around this to that imagery not only has hyre reaction posting commenting and engagement, then just text does to us well in overlapping text upon imagery, we saw really hyre amar’s high action or its high accelerates meaning either, like retweeting, are commenting or posting upon that. Okay, excellent! Derek feldman is cursed because he was late in december twenty thirteen when that originally aired that caused me to be late today. It’s unbelievable. I i took a cab and then we hit a red light and i jumped out and ran for the last three blocks and derek feldman, i blame you let’s do some live listener love because there’s a ton new york, new york st louis, missouri, new bern, north carolina. San francisco, california. Cartersville, georgia, bethesda, maryland live listener love to each of you podcast pleasantries, of course to everybody listening to the podcast, and i think we’d better start adding affiliate affections because we’ve got lots of affiliates listening, so if you’re not in the live or you’re not on the podcast, but you’re listening from an affiliate affection going out to you and there’s more live listener love coming tony, take two and jean takagi on your board calendar are coming up first. I have to mention generosity siri’s because they host multi charity five k runs and walks, they offer a fund-raising portal and a dashboard and all the social media tools that you need for the fund-raising that’s why you’re in the five k run, andi, have a charity support team that you actually talk to these people. This is not accuse people you talk to to get help with your fund-raising and they handle all the details of the day like the sound system and starting finish arch and the permits and the medals and the licenses and the porta potties what’s a five k without porta potties, everybody’s drinking water, you’ve got to have those, so they put all this together for small and midsize non-profits that wouldn’t be able to host their own event. Events coming up in brooklyn, new york, northern new jersey and miami, florida. Talk to dave lynn, pick up the phone that’s how i like to do business he’s a good guy, he’s the ceo of generosity siri’s he’ll tell you how it all works. Tell him you’re from non-profit radio seven one eight five o six. Nine, triple seven or, if you prefer generosity siri’s dot com non-profit radio alumnus jonathan lewis hosts and e newsletter i thought you might like to know about it’s, about social change leadership he’s a very smart guy. And the ah, this is thies air his thoughts about the sector. I read it. It’s ah scott sort of quirky headlines. But if if those if quirkiness is not your thing than look past those because he has very good ideas but if you love quirkiness, then you’ll love these headlines to and you could get his e newsletter at cafe impact dot com my stand up comedy video from a show i did last month is up at tony martignetti dot com lots of stories that i tell seventh grade unrequited love and revenge for important dating and law school. Ah, it was a really that was a very, very good set. I felt very comfortable i felt like was my best set ever last month and that’s at tony martignetti dot com and that is tony’s take two for friday, twentieth of january twentieth of february. Who? I swear i need an intern so i could blame this bad copy on somebody. Twentieth of february seventh show of this year. Jane takagi is with us. He comes back every month. He’s, the managing attorney of neo the non-profit and exempt organizations law group in san francisco, he edits the popular non-profit law blawg, dot com and he’s at g tak gt a k on twitter. Welcome back, jane takagi. Johnny, how are you? I’m doing terrific, lee. Well, how are you out there? I’m doing great. Thanks. Wonderful. My voice cracked. It wouldn’t like a seventh grader. Wonderful. Um, we’re concerned about our boards calendar this month. Why? No, i think it’s a valuable to just refresh us. We haven’t talked about this for a while. The fiduciary duty that aboard has to the organization, can you can you re acquaint us with that? Sure. Well, in shorthand, tony, you know, the board is ultimately responsible for everything that goes on with the organization. So looking back and seeing how the board was performing both in terms of compliance with the laws and advancing its own mission and having enough money to do to carry on its activities. The board is responsible for that. Looking ahead, looking back but it’s also responsible for looking ahead for the organization and trying to figure out what’s the best way to advance the mission going forward and noting that the environment is constantly changing, fund-raising demands are constantly changing. You may want engage in new activities. Demand for services may be up, so you’ve got a lot on your plate is a board member and the two legal duties that we talk about her the duty of care of exercising reasonable care for somebody in the position of that type of responsibility and duty of loyalty, which means putting the best interest of the organization ahead of even your own interest. And two carry out these duties. We ah, as board members have certain things that we should be looking at month to month and every single year on do you have these sort of listed in dahna suggested board calendar? Yeah, i published a sport art of lincoln about non-profit board calendars, and that was just really teo give non-profits an idea of the type of recurring things that board should. Be discussing, of course, the board should itself prioritize what it believes they’re the most important issues with respect to the organization and get those on the calendar. But i think, you know, being a boardmember kind of a tj thing, we shouldn’t just go in there in the meeting, sit down, listen to report and then rubber stamp whatever did the executive director wants? Do i think we need to really plan ahead for what we need to get done? And you know it? As i said, boards are responsible for everything and the only meet a few hours a month or a few hours every couple of months, there’s a lot to be done and when things should be done, is justus important as if they get done? Sometimes. So you want to make sure, for example, you approve a budget before the year is upcoming so you can provide proper guidance to executive about how to make it, you know, the expenditures and a long list of other item. Yeah. And before we get into all your recommendations that we have, um, that you make a point that the calendar should be set in advance right there. Should be certain things set aside for each meeting back in in, you know, december looking ahead or january looking for the for the full year, right? I i absolutely i think before the end of the year, whether you’re on a calendar, you urine and maybe to simplify things, we’ll talk about a calendar year in november, december, you should map out some of the important topics that you’re going to emphasize the next year’s meetings all over the next years, meetings and planted ahead. Okay on dh, i’ll tell you what, let’s ah, how come we get the linked in your link to an article? Why don’t you? Would you be willing to put that on the, uh, on the facebook page after the after the takeaways or posted this afternoon? Would you put a link to your link to an article in the comments to the takeaways? Yeah, after that, the great ideas located on the non-profit radio facebook page exactly. Cool, thank you. Um all right, so let’s dive into some of the things that should be done. Ah, time and well, it should be done through the year. I like the one that is reviewing. The executive, the executive director’s air ceo’s performance yeah, and, you know, a zoo board were obviously volunteers tip typically, and we’re going to delegate management of the day to day operations of the non-profit toe a manager, we’re not going to be there all the time, so evaluating the performance of executive and how that person is carrying out the management of the organization may be one of the most important things that we have to do, including selecting and making sure that we have the right exec in place. But the performance review, i think, needs to be figured out soon after the year. See again, you can provide proper guidance to the executive in a timely manner and not to delay that too long. So if we’re on a calendar fiscal year, i think that’s your first one of your first discussions, important discussions that you should plan ahead and get on the counter for your january meeting. And is this performance review delegated to the executive committee or some other committee? Or because this is a this is a very this is one of the most important, i think, activities i mean, they’re all important, but i think this ranks up there pretty high. Yeah, well, so the discussion of the executives performance should be done with probably the full board, so that the full board has a chance to provide input on this non-profits range dramatically. And how many boardmember they haven’t committees they have. So, you know, if it’s if it’s an organization that has an executive committee or a governance committee, perhaps that committee could be delegated with actually carrying out the performance evaluation. But the discussion of the executives performance should be done with the full board, and probably again soon after the year end. Okay? And if it’s a smaller board, how would the results of the discussion and the evaluation get conveyed to the executive director? Ceo? Has that done? Yeah. So? So a smaller board might want to delegate the task of actually verbally delivering the performance review to one or possibly two people, two, two directors to provide to the executive director beforehand in terms of gathering all of the information, sometimes that’s done with the consultant in terms of figuring out how tio, what criteria you’re evaluating the executive director on not just financials, but also on programmatic results also on the relationship, on culture of the organization, on how they’re prepping the board of directors and keeping them informed they’re a bunch of criteria involved in soto have have the right type of performance metrics for the board is really important that might be developed by a separate committee of the board, even if first small board they might have signed that toe like two or three or four people to really focus on that let’s move to the program evaluation. And i’m deliberately talking about that one before financials because, well, you and i have talked to you and i spent the whole show one’s talking about the board’s program review responsibilities dahna and sometimes they get gets short shrift behind financial review, so i want to talk about programs first, okay, uh, thank you so much for saying that turn and reminding the listeners of that show as well, you know, non-profits is you and i both know and and i think everybody knows when they really think about it don’t exist to provide tio create a very high bottom financial bottom line, they existed to advance their mission and carry that forward, so ultimately, you need the finances to make sure you’re able to run those programs, but if the programs aren’t actually creating any change or creating any benefit to the intended beneficiaries, then you’re really failing ilsen organizations viewing the programs that you know, along with reviewing executives performance, which will be based in part on how the programs are doing, is of tantamount, important. So yes, i think that needs to be reviewed very carefully in the difficult part about it is how do you measure impact? And i hear a lot of organizations go well, you’ve got to develop, you know, metrics t get that done, and you’ve got to make sure that you’re really advancing the solution to the problem. And so sometimes i think we might be asking too much of some smaller organizations for smaller organization to provide metrics about how they are ending homelessness in the united states might not be appropriate for an organization that’s really just tryingto provide the band age to feed the homeless in their local geographic area and it’s how well they’re feeding those individuals or how many people there feeding that might be really the basis of their mission. And they may be looking to other organizations to really solving the problem through policy and in other areas, but providing the food has a great importance to feed, to feed the homeless in and of itself, and i don’t think we should miss miss out on that when we’re determining what metrics to measure. But figuring that out is the board responsibility. I’m going to try to find that programs show where you and i talked when we take our when we take our break donorsearch my site and see if we can find the date for that show where you and i talked about programs let’s, let’s, move them to the financials. What what is this something that should be done every system in every month? Or and i know this is separate than the budget approval, which we’ll talk about, but should we be looking at financials every single month or sorry, every single meeting? Sorry, it may not be monthly every single meeting i think financial should be shared with with the board in advance of every single meeting and there’s probably a small discussion that deserves to be taken, taken place every meeting, particularly a financial performance versus budget to see if things are going in line with what we expected or if they’re going completely different, in which case we’re going to have to revamp our plans and we figure out, you know, staffing and everything else. Ah, so financial is a small financial review at every meeting i think is important, but a broader financial review after the year end, i think, is really important because that that khun inform how we’re going. Teo, create the budget and maybe the strategic plan, if you will modify the plan for the year a swell. So we we do want to make sure that we’re not going insolvent. That money is coming in is projected or better than projected or were able to reduce the expenses to make sure that we’ve got enough to cover everything. Could this be part of a consent agenda where it’s all reviewed in advance and then at the meeting, everybody just approved that consent agenda and it’s things to be done pretty rapidly? Yeah, consent agendas are such time savers and such an efficient mechanism of long as you put the right things on that consent, you know, agenda. If the financials are going exactly or very close toe what everything was budgeted and they’re no surprises in there, yes, it can probably, you know, belonged on the consent agenda for the the every meeting updates of the financials. In fact, he may not even need to approve the fine financials, so in that case, it’s, not really even part of the consent agenda is just part of the material is given out in advance and maybe a minute or two given for any questions that anybody might have about those financials. But you know there there should be one meeting reserved for a longer review of the financial performance and then certainly a meeting or delegation of budget approval that happens as well. Let me give some live listener love, and they were going to go out for a break for a few minutes. Honolulu, hawaii falls church, virginia and we have some live tweeters gotta think our listener of the week give local fifteen thank you very much for live tweeting and also laurie are finch. Thank you so much, lorie. Stay with us. Like what you’re hearing a non-profit radio tony’s got more on youtube, you’ll find clips from stand up comedy tv spots and exclusive interviews catch guests like seth gordon, craig newmark, the founder of craigslist marquis of eco enterprises, charles best from donors choose dot org’s aria finger do something that worked, and they are levine from new york universities heimans center on philantech tony tweets to he finds the best content from the most knowledgeable, interesting people in and around non-profits to share on his stream. If you have valuable info, he wants to re tweet you during the show. You can join the conversation on twitter using hashtag non-profit radio twitter is an easy way to reach tony he’s at tony martignetti narasimhan t i g e n e t t i remember there’s a g before the end he hosts a podcast for the chronicle of philanthropy fund-raising fundamentals is a short monthly show devoted to getting over your fund-raising hartals just like non-profit radio, toni talks to leading thinkers, experts and cool people with great ideas. As one fan said, tony picks their brains and i don’t have to leave my office fund-raising fundamentals was recently dubbed the most helpful non-profit podcast you have ever heard, you can also join the conversation on facebook, where you can ask questions before or after the show. The guests were there, too. Get insider show alerts by email, tony tells you who’s on each week and always includes link so that you can contact guest directly. To sign up, visit the facebook page for tony martignetti dot com. Lively conversation, top trends and sound advice. That’s. Tony martignetti non-profit radio and i’m lawrence paige nani, author off the non-profit fund-raising solution. Dahna oppcoll buy-in my goodness, i wish he would pronounce his name panjwani kills me paige durney ah, little more live listener love let’s, go abroad osaka, japan. Konnichiwa also in south korea, gun po and soul on your haserot jean takagi the nine ninety nine. Ninety review and you like to see the nine ninety or think of the nine, ninety as as a marketing tool? Yeah, i really do. And it’s been there’s been a really interesting development? Recently, there was a gentleman named mr mallon move that filed a claim against the irs to make sure that the nine nineties are all disclose herbal in elektronik format and an available for public view. Right now, you can go on to a non-profits site guide star, which i know you’re familiar with toe look at night nineties, but those air limited to the last three years unless you have a subscription. I think so. If the iris is compelled to make them all digitized and searchable, that could really create new forms of looking at non-profits at how well they’re reporting that there making a difference in their communities and you know that will really increased importance in terms of fund-raising. In terms of building support in terms of finding collaborators, because everybody will be able to just quickly look and scan through your night nineties and find out what you’re doing and what you say you’re doing and it expect you to put your best foot forward. So if it’s done sloppily or, you know, just just without any care and to think of it, just the financial document anymore is really the wrong way to look at it. So i i think the board needs to get involved and say this may be something that every major donor and every foundations we’ll start to look at quite carefully and we should prepare the night ninety that way. Yeah, excellent thinking scrutinising it like you would other other marketing pieces on and also it’s signed under penalty of perjury by an officer. So write accuracy is therefore important. I wantto remind us about two shows. First, i found the one where you and i talked about you’re you’re bored and its responsibilities around programs on dh that was january tenth, twenty fourteen. The segment was called program you’re bored on then on this nine ninety subject wait, i had a guest, you eat huge tomb who’s a c p a. And that was on the september eighth twenty fourteen show and that was devoted to using the nine. Ninety as a marketing tool. We went through section by section places where he felt you could put ah, much better descriptions than just what you would do for if it was merely a financial compliance document. The way you’re saying, jean, let me say how how critically important heidtke think your show is in terms of sharing those resource is out with non-profits throughout the country, especially smaller non-profits that i think, really value it’s. Thank you, tony, for jean do side lighting there’s so thoughtful. Thank you very much. Well, you’re you bring a lot of that to us. You know, people you know might say, well, why illegal? Why have have legal every month. But, you know, you put a color to it on a reality to it where the rubber meets the road and it makes a lot of sense. And you, you avoid talking about the ethereal and the abstract. And so you bring a lot to jean, but thank you. Thank you. We love each other. See that? Well, i mean, and now he needed ah, alliteration for san francisco san francisco affection. Um, let’s see, fund-raising should also be reviewed, right? I mean, this is obviously this critical critical to non-profits the board is should be involved. Yeah, absolutely. And i think everyone non-profit has a different culture, and i, you know, i’ve seen, like, really interesting debates. I’m sure you have as well about the board’s role in fund-raising about whether they should be actively involved or contributing in some other way, but yes, every every non-profit board should be hyre everyone non-profit boardmember should give i think, uh, something that meat is meaningful to that individual boardmember don’t want to exclude people from joining the board because of income o our economic situations, but definitely a meaningful amount, and they can contribute in other ways a swell by providing volunteer services. They’re acting as ambassadors of the organization, but i think having a discussion about the board’s role in fund-raising is something that should be done every year and possibly bringing in a consultant and talking about things like plan giving don’t you think that’s important, i do funny you mentioned yes of course, of course i do. We’ve had lots of guests talk about the board’s role in fund-raising and they should be the leaders in any initiative, including plans e-giving for sure, the also something that the board should be looking at it is a gift acceptance policy, if if they’re accepting gifts that are aren’t just cash and stock. Yeah, you know, too many times i see provisions that board put in violence and says things like we will accept gifts of any type in any nature is not provide any further guidance about that, and those lawyers were obviously terrified that, uh, some staff person might accept any gift just the report, it said, we will take any gift and some gift gives you really don’t want oh, my gosh, yeah, i’m sorry i interrupted you, but i’m thinking of this one client years ago is was offered like a three foot strip of land that was disputed, so it was like three feet wide by one hundred feet deep, and it was a dispute, a dispute between them and the donor and their neighbors, and this was they were trying to pawn it off on a charity was awful. Oh, my god. So, especially around real estate, but that’s not the only thing that should be covered in your gift acceptance policy. Yeah, i mean there’s some really interesting cases of, like, fine art as well on dh, you know, if you if you receive a contribution to find our but you’re told that you cannot sell it and the maintenance costs of keeping that that fine art are restricted in the grant agreement so that you have to keep it at a certain bear metric pressure and temperature and it’s got to be behind ah, a certain amount of security, you know, the carrying costs of, like, let’s say you get a million dollar painting, you’re so happy about it, but then you find out that it cost fifty thousand dollars a year to maintain it and you’re not allowed to sell it and you’re not a museum. So what you going todo? Yes, yes, jean, we have just a minute left so you’ll you’ll post the the the links to your link to an article let’s, just finish with something that sort of subsumes everything we’re talking about your board in just a minute or so. You’re bored really should be asking important big type questions absolutely so that the board’s role in the fear of management of the ports misunderstanding their role is if the boarding gate isn’t in micro management, the board’s got a look at the big issues that affect the organization. Look at the past aside, i said before to make sure that the compliance and that the financials and that the program is really advancing the mission. They gotta think about looking forward because you’ve got a vast we a changing environment on all levels, on policy level, on legal levels, fund-raising levels and you’ve got to look ahead and really take a look at the big picture and see the forest through the trees. If you’re if you’re a director on the board, we have to leave it there. Gene takagi is bloggers the non-profit law block dot com and on twitter he’s at g tack and if you goto go to his site and read his bio, you’ll see that he has very prominently in the first sentence of his bio. He mentions jean, thank you very much that you are contributor to non-profit radio it’s right in the first sentence of your bio. Thank you so much good to talk to you. Always great talking teacher. Thank you. And i’m glad you’re a part of the show. Gotta do more live listener love quickly taipei, taiwan joined us. Ni hao tigre, argentina, iran and cobb orca mexico live listen love to you next week the convening world we can do much better with much, much better with conferences and also follow-up to the auction’s in cash calls show last december. If you missed any part of today’s show, find it on tony martignetti dot com give local america there are listener of the week thank you so much on twitter there at give local fifteen, thanks so much for your support of non-profit radio. Our creative producers claire meyerhoff. Janice taylor is today’s line producer shows social media is by susan chavez, susan chavez, dot com and our music is by scott stein you with me next week for non-profit radio big non-profit ideas for the other ninety five percent janice taylor what’s happening with our cat stein music. Go out there and be great. What’s not to love about non-profit radio tony gets the best guests check this out from seth godin this’s the first revolution since tv nineteen fifty and henry ford nineteen twenty it’s the revolution of our lifetime here’s a smart, simple idea from craigslist founder craig newmark yeah insights, orn presentation or anything? People don’t really need the fancy stuff they need something which is simple and fast. When’s the best time to post on facebook facebook’s andrew noise nose at traffic is at an all time hyre on nine a m or eight pm so that’s, when you should be posting your most meaningful post here’s aria finger ceo of do something dot or ge young people are not going to be involved in social change if it’s boring and they don’t see the impact of what they’re doing. So you got to make it fun and applicable to these young people look so otherwise a fifteen and sixteen year old they have better things to do if they have xbox, they have tv, they have their cell phones. Me dar is the founder of idealist. I took two or three years for foundation staff to sort of dane. Toe add an email address their card it was like it was phone. This email thing is fired-up that’s why should i give it away? Charles best founded donors choose dot or ge somehow they’ve gotten in touch kind of off line as it were on dno. Two exchanges of brownies and visits and physical gift mark echo is the founder and ceo of eco enterprises. You may be wearing his hoodies and shirts. Tony talked to him. Yeah, you know, i just i’m a big believer that’s not what you make in life. It sze, you know, tell you make people feel this is public radio host majora carter. Innovation is in the power of understanding that you don’t just do it. You put money on a situation expected to hell. You put money in a situation and invested and expected to grow and savvy advice for success from eric sabiston. What separates those who achieve from those who do not is in direct proportion to one’s ability to ask others for help. The smartest experts and leading thinkers air on tony martignetti non-profit radio big non-profit ideas for the other ninety five percent.