Tag Archives: board responsibilities

Nonprofit Radio for August 15, 2022: Board Members Are People Too

 

Judy Levine: Board Members Are People Too

One size fits all rules may not make sense for your board, especially if you’re embracing diversity and equity in board membership. Our guest, Judy Levine, is a longtime board coach, trainer and consultant, and she leads Cause Effective.

 

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[00:01:23.53] spk_0:
Hello and welcome to Tony-Martignetti non profit radio big non profit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast and oh I’m glad you’re with me, I’d be forced to endure the pain of pseudo calista toma if I had to hear that you missed this week’s show board members are people to one size fits all rules may not make sense for your board, especially if you’re embracing diversity and equity in board membership. Our guest judy Levine is a longtime board coach, trainer and consultant and she leads cause effective Antonis take two endowment excitement. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. And by fourth dimension technologies i Tion for in a box. The affordable tech solution for nonprofits. tony-dot-M.A.-slash-Pursuant D just like three D but they go one dimension deeper here is board members are people too.

[00:01:29.04] spk_1:
It’s a pleasure

[00:02:05.22] spk_0:
to welcome to non profit radio judy Levin She has been executive director of cause effective since 2006 and she has over 30 years experience as a nonprofit management advisor At cause effective since 1993. And as an independent consultant. She has trained and consulted with well over 1000 nonprofits on issues in fund diversification, donor engagement and board and organizational development. Cause effective is at cause effective and at cause effective dot org judy Welcome to nonprofit

[00:02:06.47] spk_1:
radio

[00:02:09.02] spk_0:
pleasure to have you, I’ve had your colleagues through the years Greg Cohen and Susan comfort who I know Susan is completely retired now and Greg is mostly retired now, but now we’re uh they’ve been sort of stepping stones to the top now. We have the executive director.

[00:02:27.11] spk_1:
Okay,

[00:02:28.12] spk_0:
Alright.

[00:02:30.21] spk_1:
I’m

[00:02:37.36] spk_0:
good. Okay. Um my my apologies. Susan comfort is someone else. Susan, Gabriel is who used to be

[00:02:43.00] spk_1:
at

[00:02:43.99] spk_0:
at cost

[00:02:45.01] spk_1:
effective

[00:03:06.63] spk_0:
Gabriel and and Greg Cohen. So um you’re concerned about equity on boards. Uh, but at the same time, you know, we’re trying to maintain standards but we want we want a diverse board standards don’t always apply to all the all the different cultures. We’re inviting in, help me set this up.

[00:04:46.22] spk_1:
Well there’s always a fear of the difference, the different and uh there’s also a fear of um acting inappropriately around the different and those two fears um sometimes stop a board from real honest, um an accurate reflection on what’s at the table and what’s the most appropriate way to support the organization’s mission. Um And especially, you know, ever since the racial reckoning of 2020 and the understanding on nonprofits parts that they needed to reckon with their own D. E. I. B. Diversity, equity, inclusion and belonging. Um my sense is that that that happened that that reckoning has happened on a staff level at a different different pace than it’s happened on the board level and some of that has to do with fundraising and people’s fear that if they rock the boat, they will not have the fundraising return that they have now. Um, And I’m here to say two things. One is that there is plenty of, uh, salaried capacity in this country for people of color, although not as much, not as much wealth accumulation, certainly generational wealth accumulation. And that’s a very real factor. Um, so to think that you need to diversify your board that you need to reach into the client base, which may be true, but is not the only way to diversify your board from the, uh, the group. It has always been

[00:05:05.08] spk_0:
okay. That’s, that’s number

[00:05:39.72] spk_1:
one. The other is that, Yes, you may have to rethink the one size fits all package and that’s been a mantra in our boards is that everybody has to hold the same standard and we know that everybody is the stain standard and we don’t want double standards or triple standards. Um, I’m here to really help people rethink the idea of universal standards versus standards. That makes sense for where that person is coming from and what they can, what they can actually bring to the table if they do their best.

[00:06:17.02] spk_0:
Okay, let’s take the first of those because there’s, there’s an, there’s an assumption there that people of color are not gonna be able to meet our fundraising expectation. So we’re gonna have to, we’re gonna have to reduce our board giving to invite folks of color in. But that, that, that’s just unfair and unfair and racist you’re not, if you’re not finding these folks, then you’re not looking hard enough for people who do have the means, uh, to, to meet your, to meet your, your board expectation, your, your board fundraising expectations

[00:07:26.98] spk_1:
and, or you’re not looking, um, with the right messengers and, or you’re not understanding why your cause is going to be of deep personal interest just to a person of color. Um, all of those factors have to be there. Um, you can’t, you don’t ask anybody on the board, You don’t ask somebody on the board of an animal shelter. If they have no connection to animals, they don’t care about animals, you gotta look. Uh, so in the same way you have to understand, let’s put it this way. There are, there are legacy charities, um, the Urban League, um, you know, very, that, that there are huge fundraising machines that are people of color lead. Um, there’s a sense of the ownership that this is ours. Yeah, may not be in your board as currently constituted. That needs to be opened up.

[00:07:32.26] spk_0:
Yeah, that’s a, that’s a holding onto that’s holding onto power and structures and not allowing someone who looks different comes from a different background into our, our playground

[00:08:34.14] spk_1:
well, and it’s more than not allowing. It’s actually, um, it’s more than just a not doing, it’s something that you have to actually do do, um, is to understand, um, how who makes decisions. Is there an in group and out group? Is there a biding one’s time uh ethos um which doesn’t work well when you invite people of color on and then they have to buy their time and they’re the only ones that are biding their time. And yes, it might be historical that everybody else bathe their time years back, but people gonna lose, lose, you know, they lose patience. So it means that you have to do much more rapid um leadership development, onboarding and power sharing. Then your board may be used to.

[00:08:43.52] spk_0:
All right. I don’t want to derail what what what we were intending to talk about, but I just

[00:08:46.12] spk_1:
I think it’s,

[00:08:47.72] spk_0:
I mean, I think it’s important to point out the implicit bias that goes along with this, assuming that you’re gonna have to lower your standards basically. Just assuming you got to lower your standards if you have people of color in. I

[00:09:00.60] spk_1:
think it’s all of

[00:09:02.51] spk_0:
gross and erroneous.

[00:09:06.87] spk_1:
And board members, all board members need to be owners, not

[00:09:12.44] spk_0:
guests. Right. And yes, and not treated like guests. Alright. Alright. So one of the things you said is that um one size fits all

[00:09:21.36] spk_1:
is

[00:09:36.76] spk_0:
not, is not gonna be the right model necessarily. So what what’s what’s an alternative? So if we’ve got a, we’ve got a $15,000 annual give get bored requirement uh and and two thirds of it has to be from your personal, your your personal assets. So $10,000 from you and if you want to either give or get the other 5000, you have an option there, but you have to give at least $10,000 a

[00:11:27.90] spk_1:
year. One of the things that I talked about that took me, you know, frankly, you know, a while to understand is the role of generational wealth transfer in people’s capacity to have disposable income. So that um, you know, uh, often times white people come from there. They’re not coming from money money, but they’re coming from a position of um comfort. Um, and so they’re not necessarily carrying family members. They’re not, they’re not pulling their family out of poverty along with them. Oftentimes, certainly black people who are in a may make the same salary, but they are carrying people in their family. And so you can’t say, oh, this person makes X salary and that person makes X salary, therefore they have the same capacity. You only find this out by talking to and listening to someone and I universal give assumes universal capacity. And yes, we said, okay, this gives the floor and everybody should go over the floor. We all know that people rise to the floor. So the question is, is there a way to help this person get and to change that relationship and or is there what are we, what are what we are after on the board? Someone who is using their connections for the, to the extent for the organization’s behalf And what comes in is relative to those connections and that capacity,

[00:12:58.91] spk_0:
it’s time for a break. Turn to communications media relationships, you know, how important relationships are in all aspects of your work and, and personal side to the past couple weeks, I’ve been talking about fundraising, but relationships are everywhere that applies to the media as well. You want to get heard in the media, you want to be that thought leader that you know yet you are that that you know, that other folks ought to know you as it’s gonna happen through media relationships so that when you are calling the journalists are so much more responsive to picking up the phone that supplies to journalists, podcasters, bloggers, conference leaders, wherever you need to be known. Right turn to can help you build those relationships so that you get heard in the media outlets. When you need to be, they’ll help you with the relationships they know what to do. Turn to communications, your story is their mission turn hyphen two dot c o. Now, back to board members are people too. Alright. So we need to, we need to get to know our board members. Uh, and you know, I understand your point. You know, some folks may very well be supporting helping other family members, not necessarily out of poverty, but I mean could be, but not necessarily out of poverty, but they’re they’re they’re helping other family members that aren’t doing as well as they

[00:13:16.31] spk_1:
are. And

[00:13:39.08] spk_0:
a lot of that can a lot of that can very well come from the lack of inter generational wealth through the generations at that. Uh, folks of color got screwed out of, essentially. Um Alright, so, alright, and I still want to go back to the fact that, you know that I don’t want to operate under the assumption that you have to lower standards just to invite folks of color fundraising fundraising standards. I don’t want to I don’t want to operate on the assumption that you have to lower standards.

[00:14:00.20] spk_1:
I’m

[00:14:00.94] spk_0:
trying to defeat that assumption.

[00:14:02.80] spk_1:
Okay,

[00:14:26.69] spk_0:
Okay. Um All right. So what about the uh, what about the pushback? Well, before we get to the pushback that you might hear from your white board members about we’ve been doing this for so long and it’s been fine for us. So why can’t it be okay for them before we get to that? What might what might some of this look like? What what kinds of what kinds of uh activities can can folks do if they if they can’t make the not able to meet the requirements. Are you, are you suggesting rewriting? Do we rewrite the

[00:14:37.01] spk_1:
the

[00:14:37.21] spk_0:
expectations for all board members

[00:14:39.05] spk_1:
or suggesting using that as a starting point? Not an ending

[00:14:42.32] spk_0:
point.

[00:15:08.52] spk_1:
That’s a starting point with each board member, um, about their, how it relates to them, to their assets, to their relationships to their circumstances. Um, and where, which areas they can go above and beyond in and which areas they need to pull back from and everybody’s gonna have a different answer to that, those equations. The fact is that they are, you know, I’ve been on board with very mixed income levels and the people who had the higher incomes understood that in order to have a board with mixed demographics, they had to do more weight bullying in the fun

[00:15:23.13] spk_0:
gathering,

[00:15:29.39] spk_1:
that, that was part of the value system was that it was not, if they wanted everybody equal, they would have everybody just like them. If the value system was to have different voices at the table, then the value system had to be that some people did more direct fundraising and direct giving and some people did more outreach and some people did more political converse, you know, conversations, etcetera.

[00:15:48.53] spk_0:
Okay,

[00:15:50.64] spk_1:
I

[00:15:50.79] spk_0:
want to make sure we want to be having these conversations with uh, these individual conversations with potential board members right before we’re in the recruitment process, before we invite someone to be on a board or before we accept someone to be on the board, we want to be investigating these things

[00:16:10.94] spk_1:
so

[00:16:12.03] spk_0:
that they know what to expect, so that they know what the expectations are and we know what we can

[00:16:47.56] spk_1:
expect. I, I, you know, having done a lot of board recruitment with nonprofits through the years, I would say two things, I think you have a before as your recruiting, you say, here’s the kinds of things that board members are expected to do. Um, and um, you know, how do these rest with you? Um, and you’ll find out some of them are scary. Some of them are, you know, oh, I couldn’t do that. Some of them are like, oh, this, I could definitely do that. I don’t know that. I would pin someone down to an exact um, prescription. You’re trying to get their temperature,

[00:16:49.39] spk_0:
but you

[00:17:17.83] spk_1:
know, it’s a courtship process. And so people go above and beyond what they thought they could do when they’re really excited by the mission and they’re given the tools they didn’t know they needed. So uh, in the courtship process, I would put this menu out and say, you know, how does this look to you, How could you see yourself in this? Um, but I wouldn’t take that as the last word because board service should be, people should be going into places that are not comfortable for them.

[00:17:21.63] spk_0:
And

[00:17:43.27] spk_1:
that’s partly the role of the board chair is to, is to live that by example is not just to be good at what they do, but to live by example. I tried this and this was, you know, I thought I was gonna throw up, but actually I didn’t throw up. I did really well at it. And then I tried that and I did throw up. So I, you know, somebody else will do that one from now on. Um, and so I want to be honest with people, but I don’t want to pin them down to something that are not being ready ready to be pinned to.

[00:17:51.29] spk_0:
But you make a good point about board bird service being a challenge. You do want, you do want folks, you’re you’re you’re leveraging the fact that they love your mission, your work, your values. They stand beside you with that in those ways. Um, You want them to to be challenged. You want board service to be meaningful? Yes.

[00:18:19.09] spk_1:
And you you want them to learn something from it because that’s part of what they get out of. It is not just a happy club, but that they’re gaining a different kind of sense of themselves of what they’re capable of,

[00:18:24.49] spk_0:
interesting, different sense of themselves, what they’re capable of. Yes, challenge. That’s the challenge. That’s the challenge. Go beyond comfort zone. Try this and see whether you throw up or

[00:18:35.40] spk_1:
not. Right? Kind of. But I mean, you need to try it with a lot of support and with the tools,

[00:18:42.18] spk_0:
yeah,

[00:18:42.95] spk_1:
throw somebody into the lion’s den.

[00:18:46.17] spk_0:
All right. What about the uh the pushback from white board members that, you know, we’ve we’ve been. This has always worked well for us. We’ve always had this very rigid uh uniform, giving everybody’s given the same through these years? What why why do we have to now? What’s the advantage? Why, why should we change now?

[00:19:09.91] spk_1:
Okay, so I need to be polite here. Um, you

[00:19:13.62] spk_0:
can be firm, you can be firm and realistic, you have to be

[00:19:16.04] spk_1:
polite counseling of white folks and I think it’s part of our job as white folks to help other white folks to a different place.

[00:19:22.57] spk_0:
Alright, so don’t be, don’t be soft on nonprofit radio listeners. I’ll admonish you don’t do

[00:20:31.72] spk_1:
That. Um, it’s 2022. We know stuff now is white folks that we didn’t, that we were able to be blind to for hundreds of years. Yes, and we don’t anymore. So there’s a moral obligation to act differently. Our non profit is is here for the public good. And it it we believe that to do that, we need to reflect the full spectrum of voices that is that public and or should be concerned with our mission. That means that we need to have a table that is really welcoming to all those voices that they’re not just here, but they’re actually, we’re gonna share the ownership of this mission. And that does mean that we need to pull apart the stuff that we’re comfortable with and that’s unspoken because it’s gonna be a mystery to somebody who doesn’t come from our background and it was already part of this

[00:20:40.51] spk_0:
and what’s the advantage to the organization, Let’s make it explicit, uh, to doing this?

[00:21:26.65] spk_1:
We are living our values in our governance and if we’re not that’s pretty um compromised. Um so one is congruence without organizational values and what we’re here to try and carry out. Um the second is sort of more robust conversation and decision making because there are different points of view at the table because it’s not people with it’s not an entire crew with the same assumptions and frankly you’ll have more interesting conversations. That will be a more interesting club to be part of. That’s not why to do it. But it’s a side product.

[00:22:41.83] spk_0:
It’s time for a break, fourth dimension technologies. They’ve got the free offer going. It’s exclusively for non profit radio listeners. It’s complimentary. That’s why it’s free 24 7 monitoring of your I. T. Assets And they will do this for three months. They’ll look over your servers, your network and your cloud performance, they’ll monitor your backup performance all 24/7. If there are any issues they will let you know right away. Plus at the end you get a comprehensive report And they’re also going to include a few surprise offers as well. They’re gonna take good care of you. It’s all complimentary, it’s for three months. It’s for the 1st 10 listeners. It’s on the listener landing page Just like three D. But they go one dimension deeper grab the offer, let’s return to board members are people too. All right so that sort of answers uh dumbing down.

[00:22:44.15] spk_1:
You

[00:22:50.48] spk_0:
know, we’re not we’re not we’re broadening broadening and there are advantages. What would you say to folks that are the advantages to them personally learning, learning, learning about, learning from folks with different backgrounds.

[00:23:47.71] spk_1:
There is an incredible gift to be had to be able to listen. I’ll say this personally as a white person working in a diverse environment. Um, it is humbling and awe inspiring to be in a place where you can really hear from people who didn’t, who are just like you and have them change your mind and open your mind. That’s what you gain by being in a diverse environment. And not only will you make better decisions for your nonprofit, but you will learn more and be a kinder person who in and of itself understands the way you interact with the rest of the world in a different way

[00:24:35.83] spk_0:
folks. If you want to see a diverse team, then uh, pause the podcast and go to cause effective dot org. Go to their team, this team or staff page and look at the look at the pictures of the staff at cause effective dot org and then of course, come right back and press play again. Don’t don’t don’t don’t start browsing, you know, don’t go to amazon dot com to just look at cause effective dot org and you’ll see, uh, an enormously diverse team there? Um, All right. So, you know, that

[00:24:37.08] spk_1:
that’s

[00:24:38.22] spk_0:
anything more you want to say about why this is worth it for the organization or for the people.

[00:25:32.29] spk_1:
Um, we live in a diverse world. I mean, you know, no matter where you are, um, we, we live in a world in a country certainly and in a world with lots of different kinds of people from lots of different kinds of backgrounds and doing a lot of different things to the table and that are really interesting to interact with. Um what better way to interact with them than in the support of a cause you love. So there’s, you know, you’re all putting your, you know, shoulder to the wheel together. Um, it it gives you your life spice to be doing this in a way that’s not homogeneous and your organization itself will be stronger.

[00:25:47.52] spk_0:
Yeah. In the ways you just, you talked about a few minutes ago. Yeah. You have some ideas about how to do this. Uh, it’s sort of efficiently shave, shave some some time off.

[00:25:53.59] spk_1:
Well, one of the things that, you

[00:25:55.75] spk_0:
know, we

[00:26:58.51] spk_1:
all know that executive directors well run boards, executive directors are behind them at kind of every step of the way. Um, but in boards that really take off, there’s board to board conversation that the executive director kind of monitors, but it’s not board of every conversation. And so, and when that happens, it’s because there are, there’s not just a board cheerleader, but there are many leaders. So there are leaders of governance where there might be a leader of on boarding or there might be a leader of uh you know, there’s different ways to chunk it up so that there’s leadership which leadership leads to ownership. Um and so part of your job as the board liaison, whether is to understand what that web of relationships could is and could be and then to do in essence what we call, you know, HR staff development, but with board members, so you’re asking them to take on certain things and then your job is being a coach, not being a doer.

[00:27:04.42] spk_0:
We’re talking about the ceo executive director now.

[00:27:09.62] spk_1:
Yes, yeah and and development director also

[00:27:12.35] spk_0:
Development and and working closely with the board chair. I mean, it’s gonna help enormously to have a culturally sensitive board

[00:28:29.33] spk_1:
chair. Um I send board members, especially white board members to trainings and not just what is D. I. But to reel immersive, you know, one or two day trainings about the how this culture rests has rested on um racial injustice. Um I say if you’re gonna be part of this organization, you need to have this basic understanding. Um and we need you to do this two day training and here’s, you know, how to pay for it. Um because there’s a basic understanding of that that really shifts in those kinds of very immersive trainings. I’m not talking about a two hour what HR does at a large corporation. Um And you know, we just said these are our values and you have to really get it if you’re gonna be part of this team, I would certainly do that with board leadership, that this is a journey and this is part of the and we want the board to be part of this journey, and we need the board leadership to start it out. And if the board chair won’t do that, you do a succession plan, it’s not like you kick them out right away, but ultimately, your board’s not gonna progress until you have somebody at the head of it for whom this is the air they breathe.

[00:28:42.34] spk_0:
Mm.

[00:29:10.30] spk_1:
Now, you can have a chair and a president, you can have an honorary chair and an honor. You know, there are all kinds of ways to move people to the side that don’t, you know, kick them off this planet. But ultimately, you need to have someone who does, who breathes this stuff and who you don’t have to explain why this matters. And then it’s deeper than going to a training to understand what that implicit bias exists,

[00:29:19.69] spk_0:
Right? one of those two hour trainings, okay, say a little more about joyful board service, what we, what we can aspire to.

[00:29:41.65] spk_1:
I, you know, I get this so often were board members, the board that we’re working on, their their niggling, They’re going after, you know, do I have, you know, is it 2000 or 3000? What do I have to do? That’s the question as to what as, you know, it’s like I’d like to get away with as little as I can. Um and and it’s an imposition on me

[00:29:49.85] spk_0:
as

[00:30:47.66] spk_1:
opposed to I will do everything. I can, I may not be successful at everything, but I’m gonna give it a shot because this mission matters so much, and if I can help it, God willing, I’m going to and there’s when people are at the table with that attitude, there can be a joy at both delivering yourself and seeing other people deliver and celebrating that. Um and you can build that in, you can build in celebrations. You can build in, you know, balloons for somebody when they hit a certain mark. Um you have to build in, not just um the actual dollars, but you can build in, they made thank you calls and they never talked to anybody before. You know, there’s all kinds of ways to build in a sense that I can do be part of the fundraising process, which then builds more courage for the next step. But it doesn’t happen unless you think about it,

[00:30:53.61] spk_0:
celebrating small successes. That’s that’s a terrific idea.

[00:30:59.73] spk_1:
Yeah. And you want to build in this this sense for every board member so that they are looking for ways to celebrate each other.

[00:31:06.28] spk_0:
Mhm.

[00:31:10.79] spk_1:
So it doesn’t just come from you the the ceo it doesn’t just come from the board chair, but that they’re trying to help each other up that ladder.

[00:33:20.95] spk_0:
It’s time for Tony’s take two. I’ll be on a panel called endowment excitement, fundraising and management. I’m fundraising. Uh, two smart women are the management and that’s, that’s the key about about panels. You want to be the sole person on your topic that way you’re at no risk. You can’t ever be called out for something stupid that you say because, uh, other people, the other panelists don’t know. Right? So, I mean, I don’t know endowment management. I mean, I know a little bit about spending rates and uh, three year moving average, you know, etcetera. Prudent investor rule. But, but I know very little compared to them about endowment management. And they probably know even little less about planned giving than I know about endowment management. So, everybody stays in their lane. You don’t have to worry that if you’re ever invited to be on a panel, be the sole expert in your area. All right. So, um, uh, that was a bit of a digression. But so the panel is endowment excitement, fundraising and management. It’s on august 25th at noon Eastern time, graciously hosted by N X unite. So I’m grateful to them. Thank you to register, you go to n X unite dot com. It’s like november X ray unite dot com and click on webinars and panels, there’s your registration. That is tony stick to, we’ve got boo koo, but loads more time for board members are people too with judy Levine you like to see board members socializing outside? I mean I, I can presume your answer, but I want you to say socializing outside outside the form of the board meetings.

[00:33:48.16] spk_1:
I do, but I also am realistic. Um, I don’t think it’s necessary for them to be personal friends. In fact, I’ve been on board with people who are personal friends and it’s tough because then they kind of talk about things outside and they’re like becomes factions and you certainly don’t want relatives on the same board that I’ll tell you right now. Um, not just married, but brother and sister were playing the, you know, the childhoods, you

[00:33:55.48] spk_0:
know, I can see in your face and it sounds like you’ve been there.

[00:33:58.97] spk_1:
Yes. Um,

[00:34:00.97] spk_0:
I

[00:34:01.69] spk_1:
don’t know. I think that people have to like each other.

[00:34:04.74] spk_0:
Yeah.

[00:34:05.77] spk_1:
And I think you need to have some social places, you know, it’s been hard, don’t,

[00:34:09.85] spk_0:
they need to get to know each other outside the

[00:34:15.36] spk_1:
board. Um, but that’s different than, um, but

[00:34:16.70] spk_0:
outside their board service. I mean, maybe not, maybe not necessarily

[00:34:23.34] spk_1:
to me that’s part of their board service. Um, that part of the board service is understand, you know, it’s team building

[00:34:28.51] spk_0:
and the organization can facilitate that. Right? I mean can we have, can we host drinks or dinner after a meeting.

[00:35:52.47] spk_1:
Yeah. Um, it’s, that’s one of the things that’s been much harder in zoom. Um, my board, you know, cost effective itself as a nonprofit and they had a board dinner once a year, but they sat at my house and one year I had the flu and they had at my house anyway. I just went to bed and they stayed up till like midnight and cleaned up after themselves and left, um, that we this, so we have a game night now once, once a year on zoom because it’s once a year, everybody comes and they do all kinds of like 32 truths and a lie and all kinds of stuff, but it’s not quite the same. Um, we did have an outdoor picnic this summer and about half the board came. Um, it’s hard, you know, that’s the hard thing is now getting people out of their shell because we’re all used to now doing everything by zoom or going to work and coming home and you know, scurrying home. What zoom has that? I haven’t quite figured out is that time before meetings. That time in the middle of meetings. You know, those are the times of the after meetings, Those kinds of times when people would talk to each other about their kids, building that in. Um, what we’ve done, some of it is in the, you have to do it in the middle of the meeting because people run out at the end of the meeting and they won’t come early, no matter. They say two board members will come

[00:36:00.09] spk_0:
early.

[00:36:36.70] spk_1:
But if you break into smaller groups in the middle of the meeting, even if it’s only diets or triads and give them something to discuss. Um, you know, one of my provocative questions is how does your birth order affect um, the way you take on leadership, which gets into all kinds of personal background, it assumes strength and it gets people talking to each other. So having a section like that in the middle of each board meeting can help people to start to bond and then obviously changing, you know, changing the groups

[00:36:40.26] spk_0:
up,

[00:36:49.81] spk_1:
making that group a hint. Make those small groupings deliberate. Don’t just leave it to the zoom universe to deliver. You

[00:37:15.11] spk_0:
can either make them random or you can assign people to be with other with other people. And the assigning is is much better. Yeah, I’ve done that in some of my trainings. Um, alright, what else, what else you want to touch on around this, this equity and equity and boards and, and inviting folks in and joyful board

[00:39:14.65] spk_1:
service self interest, which I think it has to do with understanding the, the meaning of your cause to people who are not directly affected by it. So, you know, when we’re teaching fundraising will say, um, okay, you don’t fundraise just for the people who have direct interest to your cause because that’s your clients and if you could raise your money from them, that would be earned income and you wouldn’t be a nonprofit, but you can’t raise money from people who have no connection to your cause because it doesn’t make sense to them. Why are they gonna lie on it? And that’s the same thing with board members. You can’t ask board members to fundraise if you don’t feel connection to cause and or to audiences that don’t feel connection, but you have to find the enlightened self interest, which is myself as a member of the city, this neighborhood, this grouping that I care about Children having a head start. That’s why you’ll often find like a mom’s group in Westchester suburb of new york that’s fairly wealthy. Most of it um, will take on fundraising for a program in the inner city because they understand the meaning of this work for Children, even though it’s not their Children. And the reason I’m bringing this up is because that’s where the ownership comes in the sense that it’s on to, it’s up to me to make a difference for this. And that this matters to me, even though it’s not my personal experience. And I think that’s group conversations conversation in the courtship process and then it’s group conversations at the board level to keep that fresh. And it has to be deliberate because it’s the board service devolved into finance monitoring.

[00:39:20.93] spk_0:
Oh yeah, if it’s right. If it’s allowed to

[00:39:24.91] spk_1:
discussions about why the mission matters

[00:39:28.50] spk_0:
whom

[00:40:02.43] spk_1:
does the mission matter beyond just the direct recipients are very inspiring and they give your board members personal uh you know, nurturing and the tools to go out to their context with different kinds of language. And you will often find, you know, I’m looking for areas in which different people can be experts, not just the people who have a lot of board experience or who are, you know, longtime experienced fundraisers, but that people with different points of view can have the position of being an expert.

[00:40:10.97] spk_0:
Mhm.

[00:40:12.96] spk_1:
And this is where you will find points of view that your classic cabal has not thought of

[00:40:26.45] spk_0:
conversations. Yes, I love how you pause and and think through and then make your next point. I’ve just been talking to you for 40 minutes, whatever. 35 minutes I’ve learned. All right, give her a couple of, give her a couple beats because she’s got she may very well have more to say. I love your the way you reflect. IIi don’t have that gift. I tend to be more more impulsive and I spew everything out in one shot.

[00:40:53.64] spk_1:
Well, that’s why you’re on the radio and I’m

[00:40:55.08] spk_0:
not

[00:42:16.41] spk_1:
normally um you know, I wanna having served on the board, not that many because I take it really seriously. Yeah. Um And then being a an executive director myself and um being a consultant support gives me humility about about the possibility of board service. Um And I feel like uh people who are only on staff have expectations uh and anger when board members don’t meet their expectations, whereas I’m trying to say it’s human nature to triage the kind of people who will agree to be on the board are often fully committed, I don’t wanna say overcommitted because you commit to what you commit to and it makes sense for them to do what they have to do and not more, because there’s always something else calling on their time, let alone, you know, the idea that they might want to play golf or read a book if you do that. If you understand it, that that’s rational, human behavior, then you don’t get as angry at people, you manage them,

[00:42:17.96] spk_0:
that everyone’s gonna triage that they’re gonna they’re gonna assess their

[00:42:21.34] spk_1:
priorities and

[00:42:22.84] spk_0:
they’re gonna they’re gonna act accordingly

[00:42:33.84] spk_1:
and it’s up to you to have a dialogue about that. It’s not that you you know, there’s something wrong with letting people slide or something, but it’s um it’s understanding and helping them understand how to fit in with all the different priorities of their life,

[00:42:40.74] spk_0:
right? And where does this mission fit in? And you’re among your priorities?

[00:43:11.76] spk_1:
You know, it’s why i um when when I when groups do uh board member um contracts or whatever they call them. Um I suggest that there actually be calendars in there so that you, somebody can say to you, I can’t do that in june because my twins are graduating high school, in which case we’re saying, you know what, we’re gonna take you off of that and we’re gonna take you off of May so that you can have a very because they’re not gonna do it anyway.

[00:43:14.85] spk_0:
Yeah.

[00:43:15.70] spk_1:
And then they just

[00:43:18.05] spk_0:
or

[00:43:22.19] spk_1:
they don’t respond to emails, so having respect for all the different polls rationally on board members time and life and energy and then helping them understand how to fit this in in a way that makes sense.

[00:43:51.30] spk_0:
Alright, let’s give you, I want to give you a chance to talk about cause effective because it is a non profit. It’s a it’s a consultancy for nonprofits, their advisors, consultants. What what uh what’s the breath of the work and how how do you work with with your client nonprofits?

[00:43:57.71] spk_1:
Well, you know, I’d say we are 40 this year, we are about to celebrate our 40th anniversary.

[00:44:02.85] spk_0:
Congratulations. For decades.

[00:47:33.85] spk_1:
Um And I’d say that the common theme throughout has been changing how organizations are resourced, um changing the balance of money and therefore power in the sector. Um and it’s both increasing it and increasing it so that it’s not just that the most well resourced nonprofits get more resources, but that it’s non profits that are located in disenfranchised communities and the people who work there and um uh and volunteer there are able to raise the money, they need to further those causes. Um and to govern themselves because to me, governance is integral. E apart, it’s more than just raising money, but if you don’t have a governance structure that works, you’re not gonna have a fundraising structure that works on the voluntary level. Um, and that’s where you get to organizations where the staff fund raises. But the board doesn’t have volunteers don’t. Um, so we have, we work, we do a lot of cohort work where we’re looking at development Directors of Color and help, um, working with them over a six month period of time, um, in a particular program that we have to help them really address, um, the barriers to their being successful and not only to talk about it, but to actually address it. Um, we, so we do a lot of individual coping with, with, with executive directors, who may be having come up through fundraising and, but, you know, you need to do it if they did. It is not part of the fundraising structure. The organization is only gonna get so far, um, and board members, a lot of board consulting, especially now with boards that, no, they need to diversify and don’t really like, they know they need the composition, but they don’t, they don’t necessarily know that they need to act differently to have different people in different seats. Um, we do everything from, you know, eight hour retreats on zoom, maybe six hours, uh, two year long coaching engagements to what we call deep transformation, which is a lot of times people come to us and say, well, my board won’t fundraise and we get in there, we start talking to board members and we find out there’s all kinds of reasons, it’s not just that they don’t know how to ask for money, but it’s that there’s not financial transparency, there’s not a real partnership between staff and board. Um, there’s not a peer to peer accountability on the board. Um, there’s a inner group of three board members who do everything and everybody else slides. Um, you know, there’s all kinds of reasons that we will help, we will actually go in and help address. We say that that’s a symptom, my board won’t fundraise and there are, you know, many, many causes of that and we will, we, one of the things we’re known for is that we will go and address the cause. We’re not just gonna do the tactics. Um, we also do a lot of fundraising consulting for groups that have had a lot of government support or a lot of foundation support and know they need to diversify and they don’t necessarily have, you know, a Lincoln center board, um, but it is very possible that people around the country or the world will care about what they do and we’ll back it up and want to make it happen if they, you know, for one thing they say is that our fundraising, the one thing that’s, that’s some limited time. There’s only 24 hours and maybe one second or maybe now two seconds in the day. And so you need to make choices that are smart with how you spend your fundraising time. Money is not the limiting factor, but time is and so will help groups really understand what are the likely avenues and how to structure the resources they have to reach those

[00:47:43.87] spk_0:
Days get longer. What’s one or 2 seconds

[00:47:51.27] spk_1:
actually they did make a ruling and there’s like they added a second or something. Oh,

[00:47:51.54] spk_0:
I didn’t hear about that. I’ve been squandering my two seconds a day. How long have we had this? How long have we had these longer

[00:47:57.57] spk_1:
days. Six

[00:47:59.88] spk_0:
months.

[00:48:00.43] spk_1:
Yeah. I don’t know how many seconds that is. I can’t do the math that fast. No,

[00:48:20.41] spk_0:
But six months is 100 80 days. Times two seconds, 360 seconds. It’s a good six minutes I’ve, I’ve squandered. Alright. I’m gonna try to get it back right now by cutting you off. No. All right. Thank you for explaining. And thanks for a frank conversation. We don’t, you know, for our for nonprofit radio white listeners. We’re not, we’re not, we’re not going easy. You have to have you have to have honest conversations. So thank you.

[00:48:58.91] spk_1:
Yeah, I, I think this has been some of the, you know, I’ve been in this field for 30 years and this has been some of the most rewarding and deep work. Um it’s not surface, it really addresses, you know, I had to go back to everything I assumed from my childhood on and understand that there’s there are different realities and that um it’s not that I can go back and change it but I can change my behavior going forward so that I further a different kind of future.

[00:49:31.46] spk_0:
Mm She’s judy Levin, she’s the executive director of Cause effective. You should have already been at their website because you would have seen their diverse team when we uh when I suggested take a pause and then you came back but if you haven’t been there or if you don’t remember where it is, it’s at cause effective dot org. And they’re also at cause effective and judy Levin, thank you very much. Thanks for sharing.

[00:49:33.80] spk_1:
Thank you. It’s great to have this kind of conversation

[00:50:47.97] spk_0:
next week Back to our 22 NTC coverage, accounting for nonprofit leaders. If you missed any part of this week’s show, I Beseech you find it at Tony-Martignetti.com. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o and by fourth dimension technologies i tion for in a box, the affordable tech solution for nonprofits but they also got the special offer going on the free offer grab it. It’s all at the listener landing page, tony-dot-M.A.-slash-Pursuant but they go on to mention deeper. Our creative producer is Clam Meyerhoff shows, social media is by Susan Chavez. Marc Silverman is our web guy and this music is by scott Stein. Thank you for that. Affirmation scotty, You’re with me next week for nonprofit radio Big non profit ideas for the other 95% go out and be great.

Nonprofit Radio for January 24, 2022: Tribute To Michael Davidson

Michael Davidson & Brian Saber: Tribute To Michael Davidson

Michael Davidson died last week. The show is a replay of his last guest appearance, from October 18, 2021. Michael was on with his co-author, Brian Saber, and we talked about their book, “Engaged Boards Will Fundraise.”

If you’d like to make a contribution in his memory, Michael has asked that all memorial gifts go to SAJ, his beloved synagogue in NYC.

If you’d like to share your thoughts about Michael, you can email them to tributestomike@briansaber.com. Brian will send them to Michael’s family.

 

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Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
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[00:02:44.84] spk_0:
Hello and welcome to tony-martignetti non profit radio big nonprofit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Yeah, this is a tribute show. Michael Davidson died last week. He’ll be remembered as a smart, funny, humble giving gentleman. His decades working with boards and his time as chair of governance matters gave him clarity around building healthy, efficient fundraising nonprofit boards. Michael shared his wisdom so generously including with non profit radio listeners. My tribute to Michael is a replay of his last time as a guest he was on with his co author and colleague brian Saber. If you’d like to make a contribution in his memory, Michael has asked that memorial gifts go to S A. J. His beloved synagogue in new york city. They’re at the S AJ dot org. If you’d like to share your thoughts about Michael, you can email them to tributes to mike at brian saber dot com, brian will send them to Michael’s family From October 18, 2021 here is engaged boards will fundraise. Okay, it’s my pleasure to welcome back Michael Davidson and brian Saber, Michael is a consultant specializing in nonprofit board, development management, support, leadership, transition and executive coaching for nonprofit managers. He has over 30 years experience in nonprofit board and managerial leadership. Michael’s at board coach dot com brian Saber is a co founder of asking matters and one of the field’s preeminent experts on the art and science of asking for charitable gifts face to face. He’s been working with boards for more than 35 years to help unlock their fundraising potential. Brian’s company is at asking matters dot com and he’s at brian Saber together, Michael and bryan co authored the book, engaged boards will fundraise how good governance inspires them. Their book brings both of them and back to nonprofit radio Michael and BRian welcome back to the show. What a

[00:02:48.14] spk_1:
pleasure. Great to be back. Great to be back.

[00:02:50.00] spk_2:
Very happy to be here.

[00:02:51.16] spk_0:
Glad to have you. Yes, congratulations on the book.

[00:02:54.35] spk_1:
Thank you

[00:03:00.04] spk_0:
Michael, Your book title is emphatic, there’s no hedging, no

[00:03:01.25] spk_1:
qualifications. How can

[00:03:04.52] spk_0:
you be so sure, engaged boards will fundraise?

[00:04:17.44] spk_1:
Well, it’s a, it’s a great, great question, tony and it really is the answer to that is in the title If if you’ve got a board that really does care about what the mission and the vision is of the organization, that’s why they’re there. If they have that personal motivation to be involved in your organization and to care about the impact that you’re having in the, in the world and are engaged in the ownership of that impact in managing it, they care enough to do this. Where are our whole premises? We can teach board members how to fundraise, brian has been doing that forever. Our job is to figure out how do we make board members want to fundraise and making them want to fundraise is engaging them, engaging them with their fellow board members, connecting them with their fellow board members and deeply connecting them with the vision and the passion that brought them to your board in the first place. That’s the simple, really, the simple answer for this. If they’re engaged, they’re gonna want to, they’re gonna want to make this organization happen, which includes raising the money for it.

[00:04:32.74] spk_0:
And much of the book is getting that engagement doing it properly. We go from details like the board meeting, which we’re going to talk about two to broader engagement you want? Yes. In fact, you say fundraising must be fully integrated with the active engagement of the board in its fiduciary and leadership

[00:04:55.14] spk_1:
roles. Ryan

[00:04:55.92] spk_0:
Ryan flush that out for us a little bit, uh, we, you know, we got plenty of time together. We don’t have to, you don’t have to pack it all into one answer, but why are we starting to get into their fiduciary and leadership roles and, and they’re that relationship with fundraising?

[00:05:51.34] spk_2:
Well, let’s look at the budget for example, and often a budget is presented to the board. The staff puts together a budget and if it seems like it adds up, the board approves it often, it’s maybe just slightly incremental from the last one, not a lot of explanation, sometimes a lot of detail without higher level explanation. And so the board is basically just, I hate to say rubber stamping it and that, that’s just, that’s very passive if the board is involved in developing the budget and is really given a sense of what can be accomplished with a larger budget

[00:06:01.54] spk_1:
and gets to choose

[00:07:03.64] spk_2:
and say yes, we’d like to do more. And we understand our role in that, that we can’t just tell the staff to raise more. Here’s where the money comes from. Here is our roll. This is how we develop larger donors. It does take the board unless wear a university with a big major gift staff were it for most organizations, the board is the major gift staff. We get that. We want our organization to do more. We’re going to agree to this budget knowing all of that, then they’re in it together. Everyone around the table is a knowing a willing participant that’s very different and we don’t see a lot of that happening. And yes, it’s hard on, especially smaller organizations to get all of this done, but it’s critical. It’s critical not to shortchange the process. If we short change the process, we can’t expect the board to enthusiastically go out and fundraise.

[00:07:31.24] spk_0:
This reminds me of the old conventional wisdom, you know, ask for if you want money, asked for an opinion your if you want to, if you want an opinion to ask for money, you’re you’re you’re saying you’re getting the board’s opinion, you’re you’re calling an engagement. But it’s it’s it’s bringing in the board’s opinions about what the organization should be doing, what should be paring back where it should be heading, is that is that, is that essentially what you’re doing is getting bored getting bored opinions

[00:09:27.04] spk_1:
and ownership because it’s not just their opinion on the budget. They put their opinion into this budget, they work with staff on developing it, but at the end of the day they raise their hand and they say, I approve this budget with these particular fundraising goals included in it. I agree to this, they make that decision. You know, one of the things that’s interesting in connection with this, this puts a lot more work on staff. They got to spend more time on the budget. And very often staff said, oh my God, leave the board, we’ll do the budget. Don’t bother them. It’s going to take too much time to explain all of this to them. They may disagree with us on our priorities. They may think other things are important. I don’t want to get involved in that. Let’s just give him a budget a quick five minute vote and done, right? So it requires staff executive director to say, you know, if you want a board that’s going to fundraise, you’ve got to spend the time listening to them explaining to them, engaging with them and they may come out somewhat differently than you do, you gotta live with that. You gotta live with that. It’s not your organization, it’s your joint organization. That’s, you know, that’s a lot of work. So, you know what we’re saying may sound simple, you know, as for advice, you get money, but the reality is, there’s a commitment involved, Both on the part of board members and on the part of staff to make this, you know, staff comes to us all the time. But Brian, and I hear this 10 times a day, my board won’t fundraise, oh, well, what are you doing to get them to do that?

[00:09:29.74] spk_2:
Right. Another piece of it, which we’ll get to is having them do the right fundraising. So that’s the other half of the equation, which didn’t cover because it is a double edged sword there. Okay,

[00:10:00.14] spk_0:
Michael, can we at at points then push back when, when it comes time for, for board commitments around fundraising and say, you know, you all agreed to the, to this budget, you took ownership of the budget, You held your hands up and voted well, now it’s time to fund what you all agreed to. Can you, can you sort of give it back to them that

[00:10:11.74] spk_1:
way? Absolute. And it requires one on 1 work with each board member. And for me, that’s the role of the resource development committee. So let’s talk about it. We’ll get to brian’s magic number of floor, you know, what are you going to do? And

[00:10:25.14] spk_0:
uh, yeah, well, before we get to the fundraising part, I wanna, I wanna spend time on the engagement

[00:10:28.84] spk_1:
part. Let’s

[00:10:44.14] spk_0:
not go anarchy economy. I wanna, I wanna, I wanna, I wanna get this, you talk about a, a culture that creates full engagement, uh who, who’s best for, I don’t know who to call on, you know, I’m a Socratic method from law school, I don’t know, but I don’t want to go like ping pong either, brian Michael, brian Michael, that’s that’s too monotonous. So, you know, who’s who’s best for talking about creating this culture of engagement at on

[00:10:59.10] spk_2:
the board. We’ll let Michael

[00:12:51.14] spk_1:
okay for me, you know, this came out of, I did a workshop with a number of consultants on helping them learn how to do what I do, and one of the consultants whose brilliant, actually, we’ve got a quote from her and what Catherine devoid. Catherine said, you know what you’re talking about, Michael is aboard culture and Peter Drucker, the management guru says, you know, culture eats strategy for breakfast. What we want to do when I talk about a culture is a culture, is a team for me aboard, culture is a team, We see ourselves as a team, we understand, we know each other, we’ve spent time with each other and we jointly want to do something, we jointly believe in this in this mission, okay, And we encourage and support one another. So the culture at base has a system where board members know each other and work together on various kinds of things. Then you have the motivation and then board members can encourage and hold one another accountable for what they’re doing. So the culture starts with, making sure that board members know one another personally, personally know who they are, who they are and from that you can begin to build a sense of a team. We’re in this together, we’re not separate. It’s a very, it’s a very different notion of what the board is. You know, you and I tony were lawyers. Right? So we start, okay, this is the fiduciary responsibility. This is the board, this is what they’re supposed to do brian and I are asking the question yes, we know what they’re supposed to do. How do we make them want to do it? And part of it is the mission, but part of it is their sense of responsibility to each other. Think about a sports team, right? What makes a good sports team? Not a collection of stars, right? It’s a collection of individuals who don’t want to let one another down. I want to do my best because I’m with you, we’re doing this together. And if you get the matter,

[00:13:16.84] spk_0:
you used to use the metaphor Michael of the rowing because you’re a rower and you had the coach boat and rowers have to be working in unison,

[00:14:17.94] spk_1:
right? In in unison. And there’s a great quote which I used in the book from the boys in the boat, in which the coach tells this row, right? You know, you’re a good rower. But let me tell you what you need to do to be a great rower to be a great rower. You need to trust every other guy in the boat when you trust everybody else, you will be great. That’s an interesting notion, right? Because I know if I know Tony, I know you’re pulling as hard as you can, I’m gonna pull as hard as I can. If I’m not so sure about you, why do I kill myself? Right? But I know you tony you’re gonna pull with everything you’ve got. And so I’m gonna pull with everything I got. It’s a very simple kind of notion, but to us, it’s very, very important. It’s creating the board as a group, not as a collection of separate individuals as a team and they hold one another accountable and they don’t want to let one another down. It’s the experience we’ve all had.

[00:14:20.94] spk_0:
Right? How do we start building this trust among board members?

[00:16:33.84] spk_2:
Well, first we look at the time we, they spend together and how we’re using it. So I always say to people, it’s amazing the percentage of a board member’s time that is spent in board meetings and the percentage of the board meeting time that is not spent. Well, so if you’re going to have A two hour meeting every other month, Uh that’s 12 hours and and maybe there in the committee meeting once every two months or once every month or something. But almost all the time is spent together in these meetings. And the meetings have so much, uh, um, reporting, There’s so much happening there. That doesn’t have to happen, uh, there. And, and, and so the meetings don’t allow for this team building where the, where the board members are grappling with the big issues and wrestling with the future of the organization, uh, how the organization is presented, where it fits in a big, big, important issues. And they should be wrestling with those because they’re the board and they have the responsibility for moving this organization ahead, keeping it safe, making sure it’s doing the right thing. And uh, so many board meetings have very little discussion of program presentation of program reporting back from board members of what they’ve seen in the program. And lots of board members rarely even see the program in action. So the board meetings are very report central centric, no one wants to give up their their chairman’s report, their executive director’s report, this report, that report. And we try to move people towards these consent agendas where all the reports go out in advance and are simply approved and you have to read them. You have to read them in advance because you can’t just come to the meeting and expect to have a conversation about them even and even the action steps should be discussed.

[00:17:02.64] spk_0:
You even suggest in the book that questions about what’s in the consent agenda have to be submitted in advance of the meeting? You can’t come to the meeting with your questions about the previous, the previous minutes or or everything or the reports that are in the consent agenda, you got to submit your questions in advance. So we know you’ve read them, How many of us have been in board meetings where people, you can see, you see people for the first time, they get there 10 minutes early and they’re pouring over their board notebook and you’re just sure that that’s the first time they cracked it open 10 minutes before the meeting and what’s really they’re wasting their time at that point.

[00:17:47.24] spk_2:
And then you get one or two board members who hijacked the meeting with questions and they shouldn’t be allowed to. No one gets to hijack a meeting. And if you have this, this structure in place which is much more about discussion and moving the organization forward, building the team and such, then there isn’t that time for these small questions. I mean, I I get driven crazy when budgets are presented and someone goes to one small line item and ask the question, it’s it’s it’s it’s so bad in many ways, we’re trying to move people away from that.

[00:19:07.14] spk_1:
But tony there’s another side to this and that’s the role of the executive director in this Because what we’re urging is that there’ll be substantive questions, for example, on such and such a program. What is the impact of that program and how do we measure that impact? Right. That’s an important engaged board discussion. Executive directors many say, wait, wait, wait, wait. I don’t want them getting into program. That’s my job. If they start talking about programs, it means they’re trying to manage how I do my my implementation work. Right? And we say we want we want boards to be faced with the real issues, as we say in the book, the good, the bad and the ugly. Well, executive directors don’t like to do that. They just want to give the board good news, put out their report and go home and hope that they don’t bother them. So this partnership takes too right. You’ve got to have an executive director who is willing to engage with the board in these substantive discussions about the future of the organization, about the problems that the organization is having about its challenges, not just the good news. So it takes, it’s two sided. You can’t do

[00:19:08.11] spk_0:
this. What is the appropriate role for a board member, board members around program, Michael,

[00:21:23.84] spk_1:
for me, it’s about impact. It’s not about how you do your program, it’s about what your program is designed to accomplish. And how do you measure? What’s the vision? What are you trying to do? How do you measure that impact? I’ve got, you know, I’m on the selection committee for the Awards of Excellence and nonprofit management. And one of the things that we look at is program impact. So let me give you one of my favorite examples. And this is the board involved, an impact, Right? Um you know, I’m a roller. So this is, it’s a rolling story. Okay, So wonderful organization in new york city called Rome new york. No new york works with local high school kids, makes them into competitive rowers, which is really good for their college applications. Works with them on college prep stuff and stuff. They were off the wall about the results of their program, 98% of their kids were getting into college. Fantastic. Right. Fantastic. Well, but they had also been collecting data on their kids. And one of the things that they saw in their data is that their kids were not doing so great in college. And so the executive director and the board started to look at this data and said, you know, we’re we’re focusing on the wrong input. Our endpoint should not be college acceptance. Our endpoint. Our impact point should be college graduation. So now what do we have to do programmatically to reach that. And we have to put resources into different kinds of programs that the programs to keep track of the kids once they’re in school, bring them back. So and it’s over. But it was the board and the executive director looking at the data and looking at the question, what is our goal, what is the impact we’re trying to make? And by doing that, they jointly changed where they were directing resources, some of the staff that they were doing and stuff like that. So that’s an example for me of the board being involved in programs, but at the right level at the level of impact and the level of data, not how do you teach? And that’s what executive directors tend to be afraid of. Once you start talking about program, then they’re gonna start talking about how do I teach and how do I run my classroom and so on and so forth. And that’s the board job

[00:22:06.14] spk_0:
brian, let’s talk a little more about nuts and bolts of meetings. If the, if this is the primary time that the board is spending together, whether it’s committee meetings or bored or full board meetings. Um, in fact I’m imagining you two would advocate for social time for the board as well. But so we can, you know, we’ll get to the social part. Let’s let’s talk more about some nuts and bolts meetings. Were trying to build a team, we’re trying to build trust. We want to focus on the right things. What, what more advice you have around meeting structure.

[00:24:04.24] spk_2:
Well, first of all, the agenda needs to be developed jointly by the executive director and board leadership. Sometimes that’s just the chair, sometimes that’s the entire executive committee and it needs to be developed in advance and everyone needs to know their role and be prepared, not just wing it. Uh so that’s that’s the first piece. I often hear boards talking about one hour meetings. Now. This idea of making meetings very efficient and it reminds me of this issue with government and people want small government, it’s really better government that you want, right? You don’t want to waste the time. It’s not that you’ve got to make it smaller, but it needs to work, right? And I think an hour is not enough time. I think an hour and a half to two hours gives you uh, the flexibility to dig into a topic. Uh you have to have some sort of program presentation every time. There’s there’s no substitute for that. The more we connect board members program and give them an opportunity to ask questions about it to learn about it, the stronger their connection will be. So there needs to be programmed presentation, Michael and I prefer that board members are out there, uh seeing program and are bringing back their own recollections and sharing those with the board. Um, so those those are important. Uh the, you know, we should not have a long Executive Director’s report. We should be asking the executive director just as we ask all the committee chairs to submit their reports in advance. Uh the the chair’s report should be very short at the very beginning, very high level Michael, Would you add to that?

[00:24:06.32] spk_1:
Yes, I didn’t do that. Exactly one is I love to time my agenda’s

[00:24:13.14] spk_0:
Yeah,

[00:24:35.44] spk_1:
I lay out, you know, we we lay out what’s gonna be and then I put this is gonna be five minutes, 15 minutes, whatever it is and that does a couple of things. No one, it focuses the board, it makes us think about where we want big discussion and where we don’t want big discussion and it also gives the chair of the power to cut things off. So if someone’s going off on a on a rabbit or you know, at the meeting, no, no, no, no. We’ve only got five minutes for this. We have to end discussion now because otherwise we’re not going to get to the other. So timing the agenda is a big deal. You know, Michael, I’ve

[00:24:58.64] spk_0:
even seen where uh aboard and I’ve seen this in other meetings as well outside the board setting, where there’s a timekeeper appointed. So so the chair can keep the conversation flowing and relevant. And the timekeeper is the one who says, we only have three minutes left for this topic. You know, like mr mr and mrs board chair, there are only three minutes left on this topic. You know, it’s up to you to decide what you want to do, but I’m the timekeeper and I’m letting you know there’s only three minutes left. But just another,

[00:26:41.64] spk_1:
it’s an interesting notion I actually kinda like it goes back to as you know, I spent a good part of my legal career as a prosecutor and you know, and the notion of good cop, bad cop, right? So so the board chair is a good cop. No, no, I’m not controlling this, right? Someone else is telling us we have to stop, but I’d love to let you talk forever. Right? Yeah, good. You know, so it’s a good thing. The other thing too is there’s a framework for board discussions which rob Acton is used in in in his in his writings and he’s, you know, and he says there are three kinds of questions that boards need to be looking at generative strategic and fiduciary, okay, generative is where are we going, why are we doing this? What’s our purpose? Right? Strategic is how do we do it? And fiduciary other details and you know, and part of what happens is so much of board meetings tend to be taken up with fiduciary matters and not enough time on generative and strategic matters. So again, as the, as the leadership team is thinking about the agenda, they should be asking, you know, are there questions of that nature, generative and strategic that we need to be thinking about, you know, so it’s good paradigm.

[00:26:43.44] spk_0:
Yeah, brian’s got his hand

[00:27:34.14] spk_2:
out and I want to add to that, that when we talk about developing these board meetings, a lot of boards meet if not every month every other month and I’ve always felt the more often you meet and it’s not something we talked talked about in the book, but it’s something I Michael and I have talked about, the more often you meet, the, the more likely it is you’re going to get into more details because less has happened in the two months you get out of the meeting. Everyone has one committee meeting perhaps than your back. And, and I don’t think boards have to meet as a board every two months. I think if they meet quarterly as a board, there’s, it’s easier to see the big picture. It gives more time for committee work in between and and that alone could help lessen the focus on minutia.

[00:27:43.54] spk_1:
It’s an interesting question. Um, I, I go both ways depending upon the organization and, and the size of the board. But one of the things that’s interesting about another question about board meetings is how do we use board meetings to connect board members with one another?

[00:27:58.64] spk_0:
I was gonna get to this. I wanted to get to the social side of this too.

[00:28:01.73] spk_1:
Great. Okay. Okay.

[00:28:03.09] spk_0:
Yeah. So how do we,

[00:29:40.14] spk_1:
Well, it’s very, it’s really interesting because I think, and I’ve been thinking about this a lot as we emerge from Covid, hopefully emerge from Covid. Right? And, you know, very often would say, okay, you know, what we’ll do is we’ll have a cocktail party before the board meeting, have some wine and cheese, maybe after the board meeting. It’s interesting, but it’s a pretty it’s problematic because what’s likely to happen, what’s likely to happen is that board members will talk to people that they know the people that they usually talk to, right? And they’re going to talk with them about the things that they usually talk about, right? Your your your golf game, your your your your your other involvements, whatever things that they have in common, they talk about. And what I’ve been trying to think about it, we mentioned in the book is how do we create a how do we structure the interpersonal connection so that it’s deeper. Um I just did this yesterday. So whatever the most recent thing in my mind always helps, right? So I retreated. I facilitated a board retreat yesterday, which actually was in person. Um and but what we did was before the, before the meeting, and this can be done. We assigned pairs of board members. Everybody was in a pair of two and they had an assignment. What they had to do was to interview the other person, find out about them, what they like, what they do, what their passions are, what they care about, what they read, what kind of music they’re kids, they’re this, they’re not find out about who they are as a person, and then each one had to then introduce the other at the board meeting. Okay, so this is something that takes some time and you can’t do it all the time, but it’s a very interesting way. And I asked him, I said, what was this like? You said, this was great. These are really interesting people. I want to work with these people

[00:29:58.64] spk_0:
going back to your team, Team building.

[00:30:12.14] spk_1:
Team, go back, yep. So if, if we’re, if we’re going to try to create opportunity, social opportunities, we need to think about what’s the best way to do that to achieve our goals.

[00:30:14.44] spk_0:
I’m skeptical. I’m a little concerned about wine. Before the

[00:30:18.04] spk_2:
meeting, you were getting a little too uh,

[00:30:21.86] spk_0:
a little too loose lipped maybe. But but but I love the idea of the introducing, introducing someone you don’t know, you get to talk to somebody that’s outside your comfort zone, but ought not be because their fellow board member. Right. Right. Right.

[00:31:13.94] spk_2:
Yeah. I had a program at one organization where I was where we, we had board members go out after the meeting together and we assigned the groups so that we had a good mix and people would, would meet each other and and they were, the goal was for them to do that twice a year. It’s all about time. Right? But we thought that was important time to spend so that they’d at least go out to dinner with half the board and some of it depends on the size of your board, what you can accomplish, Right? But we didn’t want groups of more than six because we wanted people to be able to talk with each other. So, but we might send two groups of six out in different directions.

[00:32:13.34] spk_1:
Yeah. You know, and it’s interesting, I’ve seen people do very simple things at the beginning of a board meeting, a consultant I’ve worked with, she always starts out every board meeting with a question. So, tell me about the kind of music you like. Alright, two seconds. Tell me about the most interesting book you’ve read recently and why? It was interesting to you. Right? I mean, two seconds we can do that at a board meeting. It loosens everybody up. It enables people who are introverts to have to say something to get out there and talk. It puts a limit for the extroverts on how much they can talk. Right. But it’s a, you know, so you can do devices like this recognizing because it’s important, it’s important to recognize the importance of the board culture that unless we have that sense of connection between people, none of this stuff is gonna work.

[00:32:19.84] spk_2:
Okay. And now let’s bring it

[00:32:21.11] spk_0:
to the to the book title.

[00:32:22.62] spk_1:
Okay. Will

[00:32:24.45] spk_0:
will fundraise Shall shall engage board shall fundraise.

[00:32:28.32] spk_1:
How is No, no, no, no, no. We didn’t use the word shall. Now I I added shall because that’s pretty that’s pretty perspective prescriptive, prescriptive. I

[00:32:58.54] spk_0:
know, yes, contract, contract, your shall versus will um no. The book title is engaged. Boards will fundraise. So how does having better board meetings and board members knowing each other better through these simple social devices? Social methods improve our fundraising

[00:35:18.54] spk_2:
Right. Well, as Michael has talked about a fair amount, it creates a team and a sense of joint responsibility. You’d think that it exists just because they have all joined this same organization. But you can’t just accept that as fact, you have to work on it. So by building this team, this camaraderie by, by helping people understand each other. Uh, there is a shared sense of, of, of responsibility. Second, by really engaging the board in these discussions and having the board understand the organization at a more nuanced and important level. It is easier for them to talk about the organization to feel comfortable doing it to represent it properly and to do it passionately, which is key to fundraising right? Being an ambassador for the organization. So many board members uh, say I, I don’t know enough about the organization to go out and talk about it. I’m afraid I’m gonna say the wrong thing. I don’t know the organization like the executive director does. And one of the steps here is to get board members more comfortable as ambassadors talking about it. Uh, and it’s funny because I always say to board members, you don’t need to know all the details. You don’t have to know every little thing and all the numbers and such. You just have to be passionate and authentic to tell a good story and get people excited about the organization and its incense goes hand in hand with the board meetings. Right? And if we’re concentrating on Mnuchin the board meetings, then the board members think they need to know the minutia. If we stay out of the minutia in the board meetings, then the board members can feel okay, this bigger picture is what’s important. So, so we build a sense of responsibility and we build, uh, more of a comfort in talking about the organization. We also build an understanding of why the funds are needed and what they will do, right? It’s not just we need money. Uh, will you give me money? I love this charity, but this is the impact we’re going to, how they can talk about that. So, okay, so that gives them a basis for going on fundraising.

[00:36:05.03] spk_0:
And that’s sort of a perfect transition to getting now to the discussion of engaging the board in the right kind of funding in fundraising. So, you know, listeners, you just get, you gotta get the book to, to learn more about how to engage your board. Um, they talk about the different duties of care and loyalty and obedience that board members have than governance. There’s, there’s good talk about governance, uh, that, you know, belonging in in one place and management, belonging by the other managements, by staff, governance, by the board. You gotta, you know, you got to read the book to get more of that detail about engaging. So now let’s talk about engaging the boards, you know, specifically in fundraising. You to have, Well, I think six different six things, you know, like make the case identify the resistance. Is that the best way to talk through the engaging the boarding fundraising? Or is there a better

[00:39:01.82] spk_1:
way for me? There’s, there’s another way to start it. And that is what brian has been talking about right now is giving the board members the basic tools, right? Thank you. They know how to tell a story, but they’ve got a story to tell. But one of the things that we look at is the fact that there is discomfort, resistance about fundraising. It is not something we do in our normal lives, right? We we do our jobs, we’re professionals, we don’t go out trying to engage other people in the things that we’re engaged in, Right? So they need help doing that as part of the team. Thing is they want to feel I want them to feel responsible to one another. But in addition, there has to be some guidance from, even from fellow board members or from staff into how to do this. So board member says, okay, I, I know I know these, I know these people, I, you know, I’m comfortable with them, I’m willing to talk about it. I’m a little, I’m uncomfortable asking them for something. They were gonna tell me, no, it’s going to harm the relationship and stuff like that. So time needs to be spent. Either one on one with board members and within a member of the Resource Development Committee or as they remember to go through, Okay, let’s figure out how you do this one with respect to the resistance that you have about it. How do you overcome that resistance? You know, what do you do? So for example, one of the techniques I told board members is you never want the first conversation you have with somebody about your organization to be a conversation. We’re asking for money. That’s the kiss of death. So what you’ve got to get to do is, okay, here’s what you gotta do over the next two weeks. You’re gonna are you gonna talk to any friends? Yes, I’m gonna talk to some friends. Okay. Here’s what I want you to do in those conversations. Find something that they’re interested in that allows you to bring up your experience with this organization. You’re not asking for money. You’re not asking to do anything. You’re just bringing this organization into the conversation. That’s your job. Alright, okay. Now, after you do this, let’s come back and talk about it and tell us what your experience is. Now you can do this with the entire board, right? We’re at a board meeting. Okay, everybody next week or between now and the next board meeting has to have one of these conversations with a friend come back and report at the next board meeting. Let’s see what we learned? What was difficult? What worked did they ask you questions? What would be the next steps? So they’ve got to birth, feel responsible for one another. But it also at the same time gets support from one another for doing this incrementally, because this is new to all of us. It’s new to us. You

[00:39:17.32] spk_0:
have an exercise in the book. Seems ideal for a board meeting where you you asked for board members to list their objections to fundraising and then list their personal experience of either having asked or being asked in the past. And the two don’t do don’t align like, the reality canceled out the objections. Like, whose idea is that, is that yours, Michael,

[00:40:53.31] spk_1:
or that’s that’s me. Yeah, Okay. It’s a very simple exercise. You know, I I like to draw upon personal personal experience. I believe that board members got the answers to all these things I’m concerned about. They just haven’t talked about it. My job is to get him to talk about it. So yeah, they’re gonna tell me about I don’t want to fundraise, that’s going to be this is gonna be that they’re gonna hate me, blah, blah, blah, blah, blah. Fine. Okay, now, let’s talk about what actually happened in your life? Have you ever given money? Did anybody why? What was there about that circumstance that made you comfortable and want to do that? So we take their experience and bring it back. I just, I’m gonna intercept here and you can cut this out if you want. One of my later readings is I’ve gone back to the Socratic dialogues, Plato’s writings about Socrates because what Socrates believed was that everybody had the answers to all these important questions in their head and his job was just a problem and ask the questions to get it out. And I believe, I believe this about boards, our job is to use their experience, not tell them what they’re doing wrong, take what they’ve done and learn from it and help them learn from it.

[00:40:59.51] spk_0:
You’re right. That that’s worthless. I’m gonna cut that

[00:41:01.53] spk_1:
out.

[00:41:04.13] spk_0:
Um, yeah, brian,

[00:42:07.90] spk_2:
but yeah, so you know, adding to what Michael said, one of the, one of the kickers here is board members having to ask all their friends only to be asked to give gifts in return to the other organizations that you know, with pro quo. And I’ve been talking about this for a decade at nauseam because it is horrible short term, a transactional fundraising. And it’s gotten really bad in our field to our detriment. And everyone gets sort of, uh, the organizations get stuck on this. It’s like a Like cocaine, right? And, and, and, and can’t move away from it. Well, we need the $50,000. The board raises and it’s like, Okay, well your board is going to hate doing this type of fundraising. They’re not going to be inspired when they leave, all those gifts are going to leave with them and so forth. So you’ve got a short term gain, you’re getting some money in the door. But everything else is wrong. We don’t, I always have people

[00:42:10.40] spk_0:
good point about just the last one you said, I want to just amplify when the board members leave. Those gifts are going with that. When I just, I just wanted to amplify that.

[00:43:21.30] spk_2:
When I say that to board, the lightbulb goes off, I say who I’m not? If I’m on the board and I leave the board, I’m not going to keep asking just if I could give gifts to all my friends and what what happens when you have me as a board member, uh, do this is I end up giving money away two organizations I don’t care about just to be nice. And whereas it would be better if I gave all that money into my organization that I love and tell people you give it where you love where, where you where you’re excited because then I’ve made a bigger investment in my own organization, have a bigger stake. I’m more of an investor. And if if I think I first wrote about this 10 years ago that if I had one wish in the nonprofit world, it would be to stop the quid pro quo fundraising today because it’s a sisyphean task. It’s just not getting anyone anywhere. It’s keeping them from anything strategic and it and it is burning out the board members. And when board members come to the board, often they’re on their first board. They assume that this is the type of fundraising we’re going to ask them to do, which is why they have such resistance.

[00:43:32.80] spk_0:
What do you want to see in in its place?

[00:44:19.29] spk_2:
What I want to see is the board members to serve as ambassadors and what I call many major gift officers. So let’s look, people look at the big shots, they look at the hospitals and the universities and these massive organizations because they raise so much money and they’re very visible and they all have what we call major gift staffs. They have, Uh, staff whose sole responsibility is to take 150 200 prospects donors and cultivate and solicit them and steward them along. Right. And, and those staff for year after year have these people have this portfolio if we want to call it that. Yeah. And that’s great. But most organizations have a budget under $1 million. Most organizations are lucky if they have one development officer who’s doing everything. Special events, direct mail, grant writing,

[00:44:34.29] spk_1:
crowdfunding

[00:46:35.38] spk_2:
You name it and maybe has 5% of their time to actually go out and talk to significant individual donors. So what I want rather than this transactional fundraising is for every board member To be a mini major gift officer with four prospects slash donors on their radar screen, who they stick with And those may or may not be their own contacts. Many organizations have people who need more attention than they’re getting and they don’t get it because the executive director and our director of development don’t have the time. I’d sooner see the board members taking donors out to coffee, calling them and thanking them for gifts, attending cultivation events with them and asking them what they think than being worried about soliciting the gift. I’m much less concerned about board members asking for a gift. They don’t have to ask for a gift as a matter of fact, and I only was thinking of this this past week. Major gift officers don’t always ask for the gift. So I was a major gift officer from my alma mater. I was in charge of solicitations in the midwest big gifts. And you know, there were times I asked many and there were times when someone else asked the president, the senior vice president, um, volunteer this idea that just because you’re cultivating and stewarding someone means you’re the Askar. It actually doesn’t even add up with professionals. So I want the board concentrated on this other work, which most of them are willing to do. Oh, I’ll happily call for people and thank them for their gifts. So I’d be happy to take people out and thank them and get to know them better. Ask them if they’ll come with me or or send them a personalized update. And this is incredibly important work. If we’re going to build relationships. And the other point I put out the three of us know the numbers that most, Most of the money, most of the charitable gifts come from individuals, 85, everything you had

[00:46:42.59] spk_0:
When you had requests. It’s like 88 or so. But yesterday that request is 77 or something like

[00:48:00.07] spk_2:
that. The largest gifts come from people. We know if you look at your own giving right and where the and individuals are really loyal. I ask people all the time on boards. This is part of breaking down that resistance. What’s the longest number of consecutive years you’ve contributed to an organization Now for many, it’s our alma mater, right? So I graduated in 84. I’ve been giving to them for 37 years and I’ll give them till I die. And many people do. That could be your church there. We give for decades. So we don’t, it’s not about the short term win. It’s about what I call an annuity of gifts over what could be decades. If you bring someone in and they get excited most of our organizations or institutions that are going going to be doing our work forever. Some are meant to put themselves out of business and result some problems. But most nonprofits will be here for 100 200 years assuming the planet is and you know helping people with medical needs, helping seniors, helping kids get educated, whatever it is, building community. And we want people to have a state for a long time. So let’s have board members help build that state with these individuals

[00:48:24.87] spk_0:
and that that also relieves board members of the, the fear and anxiety of having to be the solicitor. You know, some board members will step up to that, some will with training, but it’s not necessary. You’re saying board members can be building the relationships in all these different ways. Maybe hosting something in your home with four or six couples or something, all these different ways. You know that you mentioned the thank you, notes the acting as the ambassador all these ways and then maybe you’re you’re cultivating them for someone else to do the solicitation, maybe maybe the board member is involved in it or maybe not, you know, it doesn’t have to be

[00:49:04.17] spk_2:
right. It goes back to the good cop bad cop, you know, the board members, the good cop and then brings the Executive Director and Director of Development and to ask for the gift that’s perfectly legit perfectly legitimate. I played that role many times as an Executive Director Director of Development where I asked um, yeah, where the board member cued it up right

[00:49:27.37] spk_0:
and you’re collaborating in the relationship, the board members reporting back, letting the ceo no. You know, this is this is how it went with her. But you know, the ceo is asking, you know, do you feel like it’s maybe it’s the right time for me to ask or for us to ask or is it still too early? Or look, she expressed interest in this particular program. And you know, the board was just talking about expanding that, putting putting more resources to that. This could be a very timely topic for me to bring up at a, at a meeting with her or the or the three of us. You know, you’re you’re you’re collaborating around the relationship, you’re strategizing about when the best time is to actually do the

[00:50:19.96] spk_1:
solicitation, right? And going back to board meetings for a second. One of the things you want to do with the board meeting is acknowledge the people that have done this. You know, wow, let me, let me tell you, the executive director said, let me tell you that. You know brian and I brian introduced me to so and so and we had a meeting and you know, we walked away with a check for $5000. Thank you brian. That’s what you gotta do, right, celebrate. It builds it celebrate the winds and it builds it into the culture. You don’t want to be the only one who never gets it. Thank you. Right? Let’s

[00:50:30.36] spk_0:
talk about the expectations, establishing expectations around giving and fundraising for

[00:50:32.75] spk_2:
board members. Yes.

[00:50:34.60] spk_0:
Who wants to kick that off? Let’s spend a little time with that. Yeah, brian,

[00:53:22.35] spk_2:
can I? Because I’m, I have, I’m rabbit about this one actually to, um, I cannot stand minimums and given gaps, give or gets excuse me. I believe that everyone should do their best on both. Besides everyone should give a personally significant gift as an investor in this organization and do their best at fundraising. And, uh, without going into great detail. What I see time and again as a minimum gift ends up being a ceiling, not the floor. You think everyone’s gonna, okay, everyone’s gonna give at least this. But most people then give that, it feels like do is you set the, the amount low so that most people can reach it. You still have some who can’t. And, and it’s been proven again and again, that that minimum gifts do not generate the largest gifts, minimum gift requirements don’t help. And people say, well, how do board members know what to do? And I said, well from the very beginning, and we talk about a job prospectus in the job description, You tell prospective board members, here’s the range of gifts we have. Board members giving anywhere from $500 to $5000 depending on their capacity. We ask people to do something very significant, given the who they are and what they can do generally, right, we want everyone to feel that they’ve made a gift. They thought about that’s important to them. Some people said ask for that. One of the top three gifts you give anywhere, which is a very concrete way to put it and, and, and works. So on the gift front, you give people guidelines. And here’s, here’s an interesting thing. You actually asked board members for a gift. I’m amazed. We’ve never in good best fundraising or best practice fundraising. We ask our major gift donors for an exact amount, you know, Tony. Would you consider a gift of $10,000 etcetera? And yet we let our board members just give whatever they want to give. Why would we do that? I really push asking every board member for a specific amount that, that, that is personally significant to them, makes them think about what’s significant And on the get side, I really believe it should be the best of your ability because if we say you’ve got to give or get 5000, a board member with a lot of capacity can just give the whole thing and not do any work or swap gifts with friends. And, and yet, and the board member with less capacity is left, um, doing the hard work and that doesn’t make for a team. Everyone needs to do the hard work together.

[00:54:44.54] spk_1:
There’s a couple of, I mean, I, I’ve learned this from brian and that’s my become my mantra with working with, working with boards about personally significant gifts. And there’s a couple of there’s another consideration now, especially with with our desire to diversify our boards, don’t, we may be reaching into populations that don’t have access to resource, but they’re important in terms of perspectives that they bring to our deliberations. And so having this as the standard personally significant gift for everybody. It’s equal, we’re all equal. We’re all giving the best we can. Another part of that. And I really like what brian says about, you know, asking our board members, it’s a negotiation, Right? It’s not a no, I need $1,000 from you and that’s what you gotta do because you’re a board member. It’s what I, you know, let let me let me tell you what I give. Okay. And now here’s what I think might be reasonable for you. Let’s talk about it. Okay. Is it really is is that a reasonable gift for you? It’s not demanding its opening a conversation as as the possibilities. So, you know, I mean, I’ve done some capital fundraising and very often we ended up in a negotiation. You know, I asked, I went in asking for a certain amount which I thought that person could give or we thought that that person could give when I put that number on the table and kept my mouth shut for a few minutes, you know, so they came back and they said, well, you know, that’s a little okay, let’s talk about it then,

[00:55:06.14] spk_0:
Support support training? It could be training, could be staff, support for the, for the, the board that the, that the, the, the employees, the staff are, are obligated to give either their own or through a consultant. What kind of, what kind of board, what kind of support do we need to give? Our board members around fundraising?

[00:58:29.12] spk_2:
There are 22 pieces here. The first gets back to something, Michael said a long time ago about staff and the need for staff support in terms of the board meetings and the board members being involved, board members will only help with the fundraising to the extent they have staff support. They’re always gonna need staff guidance materials, someone to bounce ideas off of and and such staff need to be managing this, reminding board members of their next action step with a certain donor, um, providing materials and so forth. So staff have to keep the tracker, as I call it this, even if it’s an Excel spreadsheet with a list of everyone and who does what and, and, and, and constantly move the process forward. But probably the most important thing is training because, as Michael noted, board members come with very little experience and a lot of trepidation and the more training they can get, the more comfortable, they will be the more comfortable and effective. I always ask when I do a training, how many of you have ever been asked for a gift the way we’re talking about it. How many times has someone said, Michael, would you consider sitting down with me so I can ask you for a special gift to our organization. The truth of the matter is with all the asking out there with all the fundraising in every form. Very few people end up in these conversations. It’s the big, big, big, big donors, Right? And, and so many board members have never been on the other side of the equation and really have no idea what one of these meetings about. They assume you just go in and you ask for money, you just say, you know, will you give this? They don’t, there’s no way for them to know because they haven’t experienced it themselves. So we need to teach them what it is. Uh, and, and that it’s all about the relationship, which definitely takes some of the pressure off. It’s always about the relationship and it is never about the gift to me. That is the number one rule in fundraising. And I will leave money on the table time and again, I just, I just coach someone an hour before this conversation who’s the head fundraiser for a program within the school because a donor um, offered up an amount before being asked for an amount and it’s a significant amount and a big step forward. And the question becomes, do I go back, do I negotiate? And some of this is happening by email and I said in knowing the stoner, I said, you take the win. It’s about the relationship, This is much, this is big for you. There’s always next year, the year after and so forth. So teaching board members, it’s about the relationship, not the gift, whatever happens this year, that’s okay. We’re building the relationship helps them feel more comfortable because they think they’ve got to go in and come out with whatever you all were hoping for. You know, it’s a, it’s a it’s um, and we’re guilty of building this mindset. We as a culture.

[01:00:50.81] spk_1:
The other side of it is that there are some very for me very simple things that boards can learn how to do to build a relationship. For example, one of one of the things I very often do with a board retreat, simple exercise or on fundraising. I tell people, look, you’re now going to somebody, you’re sitting in somebody else’s fundraising dinner and there’s somebody sitting next to you. Okay, So you want to have a conversation with the person sitting next to you, get to know them. So here’s your job. You’ve got to ask that person questions about what they’re interested in their lives and zones of fourth and you’re looking for someplace in them that connects with your organization. Then when you find that place, then you can introduce your organization, but that’s your job and we, you know, we pair up and people around, you know, around the room, sit down and try to have these conversations and realize that they can because these the way in which we want to build relationships is a technique and it’s something we need to practice and become comfortable with. You know, people are not used to really interestingly asking questions. We all tell people things about ourselves, but we don’t ask them questions about themselves. So, I mean that’s one of the pieces of support, right? Doing those kinds of things, telling stories quick. You all went to visit the program, tell me something that happened in that program that you saw that really was important to you. That inspired you. That made you think about the value of this organization. Tell me the story. Well, people don’t know how to tell stories. They have to learn how to tell stories. It’s it’s but it’s a very simple, you know, these are not complicated techniques, but it’s all part of becoming comfortable in what brian is talking about in this ambassador role relationship relationship relationship.

[01:01:14.41] spk_0:
I love the relationship, not the gift like that brian. All right, we’re gonna leave it. We’re gonna leave it there with the with the support idea. You gotta support your board members, Michael Davidson, consultant and coach. He’s at board coach dot com. Ryan Saber asking matters, asking matters dot com and he’s at brian Saber, Michael brian thanks very much. Terrific.

[01:01:18.66] spk_1:
Thank you. It was a pleasure tony great questions. Thank you. My pleasure.

[01:01:31.31] spk_0:
I’m just, I’m just trying to keep things going. Look book and the book the book, it’s Michael and bryan, who cares about Michael and bryan is the book you want? The book is, the

[01:01:33.13] spk_1:
book is

[01:01:35.71] spk_0:
the book is engaged, boards will fundraise how good governance inspires them. It comes out this week, this week of october

[01:01:44.63] spk_1:
18th yes,

[01:02:17.91] spk_0:
it’s not a long book, but it is long on value as you can tell from this outstanding conversation, lots of value in the book. Our creative producer is Claire Meyerhoff. The shows, social media is by Susan Chavez. Marc Silverman is our web guy and this music is by Scott Stein, thank you for that. Affirmation scotty Be with me next week for nonprofit radio big nonprofit ideas for the other 95%. Go out and be great

Nonprofit Radio for October 18, 2021: Engaged Boards Will Fundraise

My Guests:

Michael Davidson & Brian Saber: Engaged Boards Will Fundraise

Michael Davidson, the board coach, and Brian Saber from Asking Matters, have teamed up to write the book that reveals how to get your board to fundraise: Engage them.

 

 

 

 

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[00:00:10.94] spk_3:
Hello and

[00:00:12.12] spk_5:
welcome to tony-martignetti

[00:00:20.54] spk_2:
Non profit radio big non profit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast.

[00:00:27.74] spk_5:
Oh, I’m glad you’re with me. I’d be forced to endure the pain of

[00:00:29.56] spk_2:
cellulitis if you inflamed and

[00:00:31.81] spk_5:
irritated me with the idea that you missed this week’s show

[00:00:35.74] spk_2:
engaged boards

[00:00:37.14] spk_5:
will fundraise

[00:00:39.24] spk_2:
Michael Davidson, the board coach and brian Saber from asking matters have teamed up to write the book

[00:00:49.54] spk_5:
that reveals how to get your board to fundraise engage them

[00:00:52.04] spk_2:
and tony state too

[00:00:55.94] spk_5:
podcast pleasantries. We’re sponsored by turning to communications

[00:00:58.19] spk_2:
pr and content for nonprofits.

[00:01:03.14] spk_5:
Your story is their mission turn hyphen two

[00:01:11.44] spk_2:
dot c o. It’s my pleasure to welcome back Michael Davidson and brian Saber, Michael is a consultant specializing in nonprofit board development management, support,

[00:01:22.34] spk_5:
leadership, transition and executive coaching for nonprofit managers. He has over 30 years experience in nonprofit board and managerial leadership.

[00:01:29.04] spk_2:
Michael’s at board coach

[00:01:31.11] spk_5:
dot com.

[00:01:32.94] spk_2:
Brian Saber is a co founder of asking matters

[00:01:43.34] spk_5:
and one of the fields preeminent experts on the art and science of asking for charitable gifts face to face. He’s been working with boards for more than

[00:01:45.38] spk_2:
35 years

[00:01:46.66] spk_5:
to help unlock their fundraising potential

[00:01:49.94] spk_2:
brian’s company is at asking

[00:01:51.78] spk_5:
matters dot com and he’s

[00:02:00.24] spk_2:
at brian Saber together. Michael and bryan co authored the book engaged boards will fundraise

[00:02:03.64] spk_5:
how good governance inspires them.

[00:02:06.44] spk_2:
Their book

[00:02:07.32] spk_5:
brings both of them and back to nonprofit radio

[00:02:12.24] spk_2:
Michael and brian welcome back to

[00:02:15.54] spk_0:
the show what a pleasure great to be back very.

[00:02:17.85] spk_1:
Happy to be here

[00:02:18.61] spk_0:
Glad to have you.

[00:02:21.84] spk_2:
Yes, congratulations on the book. Thank

[00:02:22.12] spk_0:
you,

[00:02:27.44] spk_2:
Michael, your book title is emphatic. There’s no hedging no qualifications.

[00:02:31.34] spk_0:
Absolutely. How can you be

[00:02:32.40] spk_5:
so sure engaged boards will

[00:03:44.94] spk_0:
fundraise? Well, it’s a it’s a great, great question, tony and it really is the answer to that is in the title if if you’ve got a board that really does care about what the mission and the vision is of the organization, that’s why they’re there. If they have that personal motivation to be involved in your organization and to care about the impact that you’re having in the, in the world and are engaged in the ownership of that impact, in managing it. They care enough to do this. What are our whole premises? We can teach board members how to fundraise, brian has been doing that forever. Our job is to figure out how do we make board members want to fundraise and making them want to fundraise is engaging them, engaging them with their fellow board members, connecting them with their fellow board members and deeply connecting them with the vision and the passion that brought them to your board in the first place. That’s the simple, really the simple answer for this. If they’re engaged, they’re gonna want to, they’re gonna want to make this organization happen, which includes raising the money for it

[00:04:00.24] spk_2:
and much of the book is getting that engagement doing it properly. We go from details like the board meeting, which we’re gonna talk about two to broader engagement. You want

[00:04:10.41] spk_0:
Yes. In fact, you say

[00:04:13.04] spk_3:
fundraising must be

[00:04:14.15] spk_5:
fully integrated

[00:04:15.98] spk_2:
with the active engagement

[00:04:17.71] spk_5:
of the board

[00:04:18.72] spk_2:
in its, uh, fiduciary and leadership roles.

[00:04:22.78] spk_0:
Right

[00:04:34.24] spk_2:
flush that out for us a little bit. Uh, you know, we got plenty of time together. You don’t have to, you don’t have to pack it all into one answer. But why are we starting to get into their fiduciary in leadership roles? And, and there that relationship with fundraising?

[00:05:18.84] spk_1:
Well, let’s look at the budget for example, and often a budget is presented to the board. The staff puts together a budget and if it seems like it adds up the board approves it often it’s maybe just slightly incremental from the last one. Not a lot of explanation, sometimes a lot of detail without higher level explanation. And so the board is basically just, I hate to say rubber stamping it and that, that’s just that’s very passive if the board is involved in developing the budget and has really given a sense of what can be accomplished with a larger budget

[00:05:29.04] spk_0:
and get to choose

[00:06:34.24] spk_1:
and say yes, we’d like to do more. And we understand our role in that, that we can’t just tell the staff to raise more here is where the money comes from, here is our role. This is how we develop larger donors. It does take the board unless where university with a big major gift staff were it for most organizations. The board is the major gift staff. We get that we want our organization to do more. We’re going to agree to this budget, knowing all of that, then they’re in it together. Everyone around the table is a knowing, a willing participant very different. And we don’t see a lot of that happening. And yes, it’s hard on, especially smaller organizations to get all of this done. But it’s critical. It’s critical not to shortchange the process. If we short change the process, we can’t expect the board too enthusiastically go out and fundraise. This reminds me

[00:06:34.96] spk_2:
of that

[00:06:36.04] spk_0:
old conventional

[00:06:56.04] spk_2:
wisdom, you know, ask for if you want money asked for an opinion, your, if you want to, if you want an opinion, ask for money, you’re, you’re, you’re saying you’re getting the board’s opinion, you’re calling an engagement. But it’s bringing in the board’s opinions about what the organization should be doing. What should be paring back where it should be heading. Is that, is that, is that essentially what you’re doing is getting bored getting bored opinions

[00:08:57.24] spk_0:
an ownership because it’s not just their opinion on the budget. They put their opinion into this budget, They work with staff on developing it. But at the end of the day they raise their hand and they say, I approve this budget with these particular fundraising goals included. It. I agree to this. They make that decision. You know, one of the things that’s interesting in connection with this, this puts a lot more work on staff. They got to spend more time on the budget. And very often stand said, oh my God, leave the board, we’ll do the budget. Don’t bother them, it’s going to take too much time to explain all of this to them. They may disagree with us on our priorities, they may think other things are important. I don’t want to get involved in that. Let’s just give them a budget a quick five minute vote and done right. So it requires staff executive director to say, you know, if you want a board that’s going to fundraise, you’ve got to spend the time listening to them explaining to them engaging with them and they may come out somewhat differently than you do. You’ve got to live with that. You got to live with that. It’s not your organization, it’s your joint organization. That’s, you know, that’s a lot of work. So, you know what we’re saying may sound simple, you know, has for advice. You get money. But the reality is, there’s a commitment involved, Both on the part of board members and on the part of staff to make this, you know, staff comes to us all the time, but Brian and I’m here this 10 times a day. My board won’t fundraise. Oh, well, what are you doing to get them to do that right, just another

[00:09:00.48] spk_1:
piece of it, which we’ll get to it, having them do the right fundraising. So that’s the other half of the equation, which cover because it is a double edged sword there. Okay.

[00:09:10.54] spk_0:
Uh,

[00:09:20.04] spk_2:
Michael, can we at points then push back when, when it comes time for, for board commitments around fundraising and say, you know, you all agreed to the, to this budget, You took ownership of the budget, You held your hands up and voted well, now it’s time to fund what you all agreed to. Can you, can you sort of give it back to them that way?

[00:09:39.24] spk_0:
Absolute. And it requires one on 1 work with each board member. And for me, that’s the role of the Resource Development Committee. So let’s talk about it. We’ll get to brian’s magic number of, you know, what are you going to do? Well, And uh, yeah,

[00:09:52.62] spk_2:
well, before we get to the fundraising part, I want to, I want to spend time on the engagement part.

[00:09:56.85] spk_0:
Sure.

[00:10:08.64] spk_2:
Let’s not go anarchy economy. I wanna, I wanna, I wanna, I wanna get this. You talk about a, a culture that creates full engagement. Uh, who’s best for uh, I don’t know who to call on a Socratic method from law school, I don’t know. Uh, but I don’t want to go like ping pong either brian Michael, brian, Michael, death too monotonous. So, you know, who’s, who’s best for talking about creating this culture of engagement at, on

[00:10:26.55] spk_1:
the board. We love

[00:12:29.04] spk_0:
Michael. okay for me, you know, this came out of it, I did a workshop with a number of consultants on helping them learn how to do what I do. And one of the consultants brilliant actually, we’ve got a quote from her and Catherine devoid. Catherine said, you know what you’re talking about, Michael is a board culture and peter Drucker, the management bureau says, you know, culture eats strategy for breakfast. What we want to do when I talk about a culture is a culture is a team for me aboard, culture is a team. We see ourselves as a team. We understand we know each other, we’ve spent time with each other and we jointly want to do something. We jointly believe in this in this mission. Okay. And we encourage and support one another. So the culture at base has a system where board members know each other and work together on various kinds of things. Then you have the motivation and then board members can encourage and hold one another accountable for what they’re doing. So the culture starts with making sure that board members know one another personally personally know who they are, who they are and from that you can begin to build a sense of a team, we’re in this together, we’re not separate. It’s a very, it’s a very different notion of what the board is. You know, you and I tony were lawyers, right? So we start okay, this is the fiduciary responsibility. This is the board. This is what they’re supposed to do brian and I are asking the question, yes, we know what they’re supposed to do. How do we make them want to do it? And part of it is the mission, but part of it is their sense of responsibility to each other. Think about a sports team, right? What makes a good sports team? Not a collection of stars, Right? It’s a collection of individuals who don’t want to let one another down. I want to do my best because I’m with you were doing this together. You get the matter

[00:12:45.94] spk_2:
used to the metaphor, Michael of the rowing because you’re a rower and you had the coach boat and rowers have to be working in unison,

[00:13:48.34] spk_0:
right in unison. And there’s a great quote which I use in the book from the boys in the boat, in which the coach tells this roller, right? You know, you’re a good rower. Let me tell you what you need to do to be a great rower to be a great rower, you need to trust every other guy in the boat when you trust everybody else. You will be great. That’s interesting notion, right? Because I know if I know Tony, I know you’re pulling as hard as you can, I’m gonna pull as hard as I can. If I’m not so sure about you, Why do I kill myself. Right? But I know you tony You’re gonna pull with everything you got. And so I’m gonna pull with everything I got. It’s a very simple kind of notion, but to us it’s very, very important. It’s creating the board as a group, not as a collection of separate individuals as a team and they hold one another accountable and they don’t want to let one another down. It’s the experience we’ve all had brian. How do we start

[00:13:49.60] spk_2:
building this trust among board members?

[00:13:59.14] spk_1:
Friend? Well, first we look at the time we, they spend together and how we’re using it. So I always say to people, it’s amazing the percentage of a board members time that is spent in board meetings and the percentage of the board meeting time that is not spent well.

[00:14:15.34] spk_0:
So

[00:16:10.84] spk_1:
if you’re going to have a two hour meeting every other month, that’s 12 hours and, and maybe they’re in a committee meeting once every two months or once every month or something. But almost all the time is spent together in these meetings. And the meetings have so much, uh, reporting, there’s so much happening there, that doesn’t have to happen. Uh, and, and, and so the meetings don’t allow for this team building where, where the board members are grappling with the big issues and wrestling with the future of the organization, uh, how the organization is presented where it fits in a big, important issues and they should be wrestling with those because they’re the board and they have the responsibility for moving this organization ahead, keeping it safe, making sure it’s doing the right thing. And uh, so many board meetings have very little discussion of program presentation of program reporting back from board members of what they’ve seen in the program. And lots of board members rarely even see the program in action. So the board meetings are very report central centric. No one wants to give up their their chairman’s report, their executive directors report this report, that report. And we try to move people towards these consent agendas where all the reports go out in advance are simply approved and you have to read them. You have to read them in advance because you can’t just come to the meeting and expect to have a conversation about them even. And even the action steps should be discussed. You

[00:16:18.84] spk_2:
even suggest in the book that questions about what’s in the consent agenda have to be submitted in advance of the meeting. You can’t come to the meeting with your questions about the previous the previous minutes or or everything or the reports that are in the consent agenda. You got to submit your questions in advance. So we know you’ve read them.

[00:16:30.54] spk_5:
It’s time for a

[00:16:37.44] spk_3:
break turn to communications. You want relationships with journalists than hire former journalists

[00:16:39.92] spk_0:
who know how

[00:17:10.14] spk_3:
to build those relationships, including one of them. One of the partners worked as an editor at the Chronicle of philanthropy. But both partners, our former journalists. So they know how to build those relationships. They know when it’s the right time to contact journalists. They know how deadlines work and they can coach you on talking to the journalists once they get you those relationships. So you want the relationships higher folks who used to

[00:17:11.64] spk_5:
do that work,

[00:17:44.54] spk_3:
turn to communications, they’ll get you set up. They have existing relationships that can help you build new relationships with journalists. And where are those existing ones? You’ve heard me regale you with the the litany of media outlets were turned to has relationships. So figure turned to communications, talk to them, turn hyphen two dot c o Your story is their mission

[00:17:48.64] spk_5:
now back to

[00:17:49.72] spk_3:
engaged boards

[00:17:51.11] spk_5:
will fundraise

[00:17:53.94] spk_2:
how many of us has been in board meetings where people, you can see, you see, you see people for the first time, they get there 10 minutes early and they’re poring over their board notebook and you’re just sure that that’s the first time they cracked it open 10 minutes before the meeting. And what’s really, they’re wasting

[00:18:10.46] spk_5:
their time at that point.

[00:18:38.54] spk_1:
And then you get one or two board members who hijack a meeting with questions and they shouldn’t be allowed to, no one gets to hijack a meeting. And if you have this, this structure in place, which is much more about discussion and moving the organization forward, building the team and such, Then there isn’t that time for the small questions. I mean I get driven crazy when budgets are presented and someone goes to one small line item and ask the question. It’s so bad. In many ways. We’re trying to move people away from

[00:19:58.44] spk_0:
that tony There’s another side to this and that’s the role of the executive director in this. Because what we’re urging is that there’ll be substantive questions, for example, on such and such a program. What is the impact of that program and how do we measure that impact? Right. That’s an important engaged, more discussion. Executive directors many say, wait, wait, wait, wait. I don’t want them getting into program. That’s my job. If they start talking about programs, it means they’re trying to manage how I do my my implementation work. Right? And we say we want we want boys to be faced with the real issues, as we say in the book, the good, the bad and the ugly well, executive directors don’t like to do that. They just want to give the board good news put out their report and go home and hope that they don’t bother them. So this partnership takes too right. You’ve got to have an executive director who is willing to engage with the board in these substantive discussions about the future of the organization about the problems that the organization is having about its challenges, not just a good news. So it takes it’s two sided. You can’t do this.

[00:19:59.87] spk_2:
What is the appropriate role for a board member? Board members

[00:22:15.14] spk_0:
around program Michael, for me it’s about impact, it’s not about how you do your program, it’s about what your program is designed to accomplish. And how do you measure what’s the vision, what are you trying to do? How do you measure that impact? I’ve got, you know, I’m on the selection committee for the Awards of Excellence and nonprofit management and one of the things that would look at his program impact. Let me give you one of my favorite examples and that’s the board involved in impact. Right? Um you know, I’m a rower. So this is it’s a rolling story. Okay, so wonderful organization, new york city koro new york no new york works with local high school kids, makes them into competitive rowers, which is really good for their college applications, works with them on college prep stuff and stuff. They were off the wall about the results of their program, 98% of their kids were getting into college. Fantastic. Right. Fantastic. Well. But they had also been collecting data on their kids and one of the things that they saw in their data is that their kids were not doing so great in college. And so the executive director and the board started to look at this data and said, you know, we’re focusing on the wrong end point. Our endpoint should not be college acceptance. Our endpoint, our impact point should be college graduation. So now what do we have to do programmatically to reach that? And we have to put resources, the different kinds of programs and the program to keep track of the kids once they’re in school, bring them back so on and so forth. But it was the board and the executive director looking at the data and looking at the question, what is our goal? What is the impact we’re trying to make? And by doing that, they jointly changed where they were directing resources, some of the staff that they were doing and stuff like that. So that’s an example for me of the board being involved in program, but at the right level at the level of impact and the level of data, not how do you teach? And that’s what executive directors tend to be afraid of. Once they start talking about program then they’re going to start talking about how do I teach you, How do I run my classroom and so on and so forth. And then to the board job

[00:22:26.84] spk_2:
brian, let’s talk a little more about nuts and bolts of

[00:22:29.27] spk_5:
meetings.

[00:22:57.44] spk_2:
If if this is the primary time that the board is spending together, whether it’s committee meetings or or full board meetings. Uh in fact, I’m imagining you two would advocate for social time for the board as well. But so we can, you know, we’ll get to the social part, let’s let’s talk more about some nuts and bolts meetings were trying to build a team, we’re trying to build trust. We want to focus on the right things. What, what more advice they have around meeting structure.

[00:24:32.74] spk_1:
Well, first of all, the agenda needs to be developed jointly by the executive director and board leadership. Sometimes that’s just the chair, sometimes that’s the entire executive committee and it needs to be developed in advance and everyone needs to know their role and be prepared, not just wing it. Uh, so that’s, that’s the first piece. I often hear boards talking about one hour meetings. Now this idea of making meetings very efficient and it reminds me of this issue with government and people want small government. It’s really better government that you want, right? You don’t want to waste the time. It’s not that you’ve got to make it smaller, but it needs to work. Right? And I think an hour is not enough time. I think an hour and a half to two hours gives you uh, the flexibility to dig into a topic. Uh, you have to have some sort of program presentation every time there’s, there’s no substitute for that. The more we connect board members program and give them an opportunity to ask questions about it to learn about it, the stronger their connection will be. So there needs to be programmed presentation, Michael and I prefer that board members are out there, uh, seeing program and are bringing back their own recollections and sharing those with the board. Uh so those those are important. Uh

[00:24:34.34] spk_0:
the

[00:24:55.54] spk_1:
uh we should not have a long executive directors report. We should be asking the executive director just as we ask all the committee chairs to submit their reports in advance. Uh The chair’s report should be very short at the very beginning, very high level, Michael, would you add to that?

[00:25:17.34] spk_0:
Yes, I didn’t do exactly. One is I love to time my agendas. I lay out, you know, we we lay out what’s gonna be and then I put five minutes, 15 minutes, whatever it is and that does a couple of things. No one, it focused the board, it makes us think about where we want big discussion and where we don’t want big discussion. And it also gives the chair of the power to cut things off. So if someone’s going off on a on a rabbit out, you know, at the minute, I know we’ve only got five minutes for this, we have to end discussion now because otherwise they’re not going to get to the I think so, timing the agenda is a big deal. You know, Michael, I’ve

[00:25:41.58] spk_2:
even seen where a board and I’ve seen this in other meetings as

[00:25:45.58] spk_5:
well outside the board

[00:25:46.67] spk_2:
setting, where

[00:25:47.80] spk_5:
there’s a timekeeper

[00:26:09.34] spk_2:
appointed so that the chair can keep the conversation flowing and relevant. And the timekeeper is the one who says, we only have three minutes left for this topic. you know, like mr mr and mrs board chair, there are only three minutes left on this topic, you know, it’s up to you to decide what you want to do, but I’m the timekeeper and I’m letting you know there’s only three minutes left, just another another

[00:27:34.74] spk_0:
enforcer. And it’s an interesting notion, I actually kind of like it he goes back to as you know, I spent a good part of my legal career as a prosecutor, you know, and the notion of good cop, bad cop, right? So so the board chairs the good cop or oh no, I’m not controlling this, right? Someone else is telling us we have to stop, I’d love to let you talk forever, right? Yeah, good. You know, so it’s a good thing. The other thing too is there’s a framework for board discussions which rob Acton is used in his uh in his writings and he’s you know, and he says there are three kinds of questions that boards need to be looking at generative strategic and fiduciary, Okay, generative is where are we going? Why are we doing this? What’s on purpose? Right. Strategic is how do we do it? And fiduciary other details. And you know, part of what happens is so much of board meetings tend to be taken up with fiduciary matters and not enough time on generative and strategic matters. So again, as the as the leadership team is thinking about the agenda, they should be asking, you know, are there questions of that nature, generative and strategic that we need to be thinking about, you know, so it’s the paradigm. Yeah, brian’s got his

[00:28:25.44] spk_1:
hand out and I want to add to that, that when we talk about developing these board meetings, a lot of boards meet, if not every month every other month. And I’ve always felt the more often you meet and it’s not something we talked talked about in the book, but it’s something Michael and I have talked about, the more often you meet, the the more likely it is you’re going to get into more details because less has happened in the two months you get out of the meeting. Everyone has one committee meeting perhaps than your back. And, and I don’t think boards have to meet as a board every two months. I think if they meet quarterly as a board, there’s it’s easier to see the big picture. It gives more time for committee work in between and and that alone could help lessen the focus on the new sha

[00:28:34.84] spk_0:
it’s an interesting question. Um I I go both ways, depending upon the organization and and the size of the board. But one of the things that’s interesting about another question about board meetings is how do we use board meetings to connect board members with one another?

[00:28:49.84] spk_2:
It was going to get to this. I wanted to get to the social side

[00:30:31.44] spk_0:
of this. Great. okay, okay. Yeah. So how do we, well, it’s very it’s really interesting because I think, and I’ve been thinking about this a lot as we emerge from covid, hopefully emerge from covid. Right? And, you know, very often would say, okay, you know, what we’ll do is we’ll have a cocktail party before the board meeting, have some wine and cheese, maybe after the board. Me, it’s interesting, but it’s surprise problematic because what’s likely to happen, what’s likely to happen is that board members will talk to people that they know people that they usually talk to write and they’re going to talk with them about the things that they usually talk about, right, your your your golf game, your your your your your other involvements, whatever things that they have in common they talk about. And what I’ve been trying to think about it, we mentioned in the book is how do we create, how do we structure the interpersonal connection so that it’s deeper. Um, I just did this yesterday. So whatever the most recent thing in my mind always helps. Right? So I retreated, I facilitated a board retreat yesterday, which actually was in person. Um, and but what we did was before the, before the meeting, and this can be done, we assigned pairs of board members. Everybody was in a pair of two and they had an assignment, what they had to do was to interview the other person, find out about them, what they like, what they do, what their passions are, what they care about, what they read, what kind of music they’re kids. They’re this they’re that find out about who they are as a person, and then each one had to then introduce the other at the board meeting. Okay, so this is something to take some time and you can’t do it all the time. But it’s a very interesting way. And I asked him, I said, what was this like you said, this was great. These are really interesting people. I want to work with these people.

[00:30:50.34] spk_2:
There’s no going back to your team. Team building.

[00:31:05.74] spk_0:
Team, yep. So if if we’re if we’re going to try to create opportunity social opportunities, we need to think about what’s the best way to do that to achieve our goals. I’m skeptical.

[00:31:06.89] spk_2:
I’m a little concerned about wine before the

[00:31:09.34] spk_0:
meeting. I get a little too uh a

[00:31:14.07] spk_2:
little too loose lipped maybe. But but I love the idea of introducing someone you don’t know, get you to talk to somebody that’s outside your comfort zone, but ought not be because their fellow board

[00:31:27.74] spk_0:
member. Yeah,

[00:31:53.14] spk_1:
I had a program at one organization where I was uh, where we, we had board members go out after the meeting together and we assigned the groups so that we had a good mix and people would, would meet each other and and they were, the goal was for them to do that twice a year. Uh It’s all about time. Right? But we thought that was important time to spend so that they’d at least go out to dinner with half the board. Some of it depends on the size of your board and what you can accomplish, right? But we didn’t want groups of more than six because we wanted people to be able to talk with each other. So what we might send two groups of six out in different directions.

[00:33:04.64] spk_0:
Yeah. You know, and it’s interesting. I’ve seen people do very simple things at the beginning of a board meeting uh consultant I worked with, she always starts out every board meeting with a question. So tell me about the kind of music you like. Right, two seconds. Tell me about the most interesting book you’ve read recently and why? It was interesting to you. Right? I mean, two seconds we can do that at a board meeting. It loosens everybody up. It enables people who are introverts to have to say something to get out there and talk. It puts a limit for the extroverts on how much they can talk, Right? But it’s a, you know, so you can do devices like this, recognize it because it’s important, it’s important to recognize the importance of the board culture that unless we have that sense of connection between people, none of this stuff is going to work.

[00:33:11.14] spk_2:
Okay. And now let’s bring it to the, to the book title,

[00:33:13.90] spk_0:
Okay, Will Will fundraise,

[00:33:16.58] spk_2:
shall shall engage board shall fundraise.

[00:33:19.58] spk_0:
How is No, no, no, no. We didn’t use the word shall know. I, I added shall because that’s probably that’s perspective. Okay. Prescriptive, prescriptive, I know,

[00:33:41.74] spk_2:
yes, contract, contract you shall versus well, um, no, the book title is engaged. Boards will fundraise. So how does having better board meetings and board members knowing each other better through these simple social devices? Social methods

[00:33:49.74] spk_5:
improve our fundraising?

[00:36:09.83] spk_1:
Right. Well, as Michael has talked about a fair amount, it creates a team and a sense of joint responsibility. You think that it exists just because they have all joined this same organization, but you can’t just accept that in fact you have to work on it. So, by building this team, this camaraderie by by helping people understand each other. Uh, there is a shared sense of of, of responsibility. Second, by really engaging the board in these discussions and having the board understand the organization at a more nuanced and important level. It is easier for them to talk about the organization to feel comfortable doing it to represent it properly and to do it passionately, which is key to fundraising right? Being an ambassador for the organization. So many board members, uh, say I I don’t know enough about the organization to go out and talk about it. I’m afraid I’m going to say the wrong thing. I don’t know the organization like the executive director does. And one of the steps here is to get board members more comfortable as ambassadors talking about it. Uh, and it’s funny because I always say to board members, you don’t need to know all the details. You don’t have to know every little thing and all the numbers and such. You just have to be passionate and authentic to tell a good story and get people excited about the organization. And it incense goes hand in hand with the board meetings, Right? And if we’re concentrating on Mnuchin the board meetings, then the board members think they need to know the menu. Sha if we stay out of the Mnuchin the board meetings, then the board members can feel okay, this bigger picture is what’s important. So, so we build a sense of responsibility and we build, uh, more of a comfort in talking about the organization. We also build an understanding of why the funds are needed and what they will do, right? It’s not just, we need money. Uh, will you give me money? I love this charity, but this is the impact we’re going to have. They can talk about that. So, okay, so that gives them a basis for going on fundraising

[00:36:48.23] spk_2:
and that’s sort of a perfect transition to getting now to the discussion of engaging the board in the right kind of funding in fundraising. So, you know, listen, you just get, you got to get the book to, to learn more about how to engage your board. Um, they talk about the different duties of care and loyalty and obedience that board members have an, uh, governance. There’s, there’s good talk about governance uh, that you know, belonging in in one place and management, belonging by the other management, by staff, governance by the word. You gotta, you gotta be the book to get more of that detail about engaging.

[00:36:50.13] spk_5:
It’s time for Tony Take two.

[00:37:02.03] spk_3:
Oh, can I tell you how much I love sending podcast pleasantries. Thank you. I’m just grateful that you are a

[00:37:02.21] spk_5:
supporter of the show

[00:37:03.67] spk_3:
listening, whether you sample or you

[00:37:08.63] spk_5:
subscribe however you do it. listen all at once to 12 shows or you are the first one

[00:38:03.82] spk_3:
after the shows get published each monday. The first one clicking Thank you pleasantries to you are over 13,000 podcast listeners in aggregate, but you, you’re the person I’m talking to, I’m talking to you right now. I’m thanking. I thank you and I’m thanking you. That’s passive, isn’t it? I’m thanking you. I thank you. I know that’s active. Thank you. Thank you for listening. I’m glad you’re with us. Glad you’re supporting the show. I’m glad the show brings you value. Otherwise you wouldn’t be hearing me hearing me right now. You want to shut me off years ago. So thanks, thanks for being with me. Thanks for being with nonprofit radio That is Tony’s take two. We’ve got boo koo, but loads more

[00:38:06.37] spk_5:
time for

[00:38:07.82] spk_3:
engaged boards will

[00:38:10.41] spk_5:
fundraise.

[00:38:15.32] spk_2:
So now let’s talk about engaging the boards, you know, specifically in fundraising. Um, you two

[00:38:18.11] spk_5:
have

[00:38:19.12] spk_2:
was, I think six different six things, you know, like make the case identify the resistance. Is that the best way to talk through the engaging the boarding fundraising? Or is there a better

[00:41:15.91] spk_0:
way for me? There’s another way to start it. And that is what brian has been talking about right now is giving the board members the basic tools, Right? Thank you. They know how to tell a story or they’ve got a story to tell them. But one of the things that we look at is the fact that there is discomfort resistance about fundraising. It is not something we do in our normal lives, right? We, we do our jobs, we’re professionals, we don’t go out trying to engage other people in the things that we’re engaged in. Right? So they need help doing that. It’s part of the team. Thing is they want to feel, I want them to feel responsible to one another. But in addition, there has to be some guidance from either from fellow board members are from staff into how to do this. So board member says, okay, I, I know I know these, I know these people, you know, I’m comfortable with and I’m willing to talk about it. I’m a little, I’m uncomfortable asking them for something. They were gonna tell me, no, it’s gonna harm the relationship and stuff like that. So time needs to be spent. Either one on one with board members and within a member of the resource development Committee or is there a member to go through? Okay. Let’s figure out how you do this one with respect to the resistance that you have about it. How do you overcome that resistance? You know, what do you do? So, for example, one of the techniques I told board members is you never want the first conversation you have with somebody about your organization to be a conversation we’re asking for money. That’s the kiss of death. So what you’ve got to get to do is OK, here’s what you got to do over the next few weeks. You are you gonna talk to any friends? Yes, I’m gonna talk to some women. Okay. Here’s what I want you to do in those conversations. Find something that they’re interested in. That allows you to bring up your experience with this organization. You’re not asking for money. You’re not ask them to do anything. You’re just bringing this organization into the conversation. That’s your job. Okay. Now, after you do this, let’s come back and talk about it and tell us what your experience is. Now you can do this with the entire board, right? We’re at a board meeting. Okay, Everybody next week or between now and the next board meeting has to have one of these conversations with a friend come back and report at the next board meeting. Let’s see what we learned? What was difficult? What worked did they ask you questions? What would be the next steps? So they’ve got to both feel responsible for one another. But it also at the same time gets support from one another for doing this incrementally, because this is new to all of us. It’s new because you have

[00:41:31.41] spk_2:
an exercise in the book seemed ideal for a board meeting where you uh, you ask for board members to list their objections to fundraising and then list there a personal experience of either having asked or being asked in the past. And the two don’t do don’t align like the reality cancels out the objections exactly whose idea is that. Is that yours, Michael?

[00:43:10.90] spk_0:
Or that’s that’s me. Yeah, it’s a very simple exercise. You know, I I like to draw upon personal personal experience. I believe that board members got the answers to all these things I’m concerned about. They just haven’t talked about it. My job is to get them to talk about it. So, yeah, they’re going to tell me about I don’t want to fundraise. That’s going to be, this is gonna be that they’re going to hate me, bah bah bah bah bah fine. Okay. Now, let’s talk about what actually happened in your life? Have you ever given money to anybody? Why? What was there about that circumstance that made you comfortable and want to do that? So we take their experience and bring it back work. I just, I’m gonna intercept here and you can cut this out if you want. One of my later readings is I’ve gone back to the Socratic dialogues, Plato’s writings about Socrates because what Socrates believed was that everybody had the answers to all these important questions in their head and his job was just the program and ask the questions to get it out. And I believe, I believe this about boards. Our job is to use their experience, not tell them what they’re doing wrong. Take what they’ve done and learn from it and help them learn from it simple.

[00:43:13.70] spk_2:
You’re right. That that’s worthless. I’m gonna cut that

[00:43:15.63] spk_0:
out. Yeah.

[00:43:19.08] spk_2:
Right.

[00:43:19.58] spk_0:
But yeah. So

[00:44:21.99] spk_1:
you adding to what Michael said, one of the, one of the kickers here is board members having to ask all their friends only to be asked to give gifts in return to the other organizations that you know with pro quo. And I’ve been talking about this for a decade ad nauseam because it is horrible short term transactional fundraising. All transactional. And it’s gotten really bad in our field to our detriment. And everyone gets sort of, uh, the organizations get stuck on this. It’s like, uh, like cocaine, right? And, and, and and can’t move away from it. Well, we need the $50,000. The board raises and like, Okay, well your board is going to hate doing this type of fundraising, they’re not going to be inspired when they leave, all those gifts are going to leave with them and so forth. So you’ve got a short term gain, you’re getting some money in the door. But everything else is wrong. We don’t, I always had people good point

[00:44:25.11] spk_2:
about just the last one you said, I want to just amplify when the board members leave. Those kids are going with them. When I just, I just wanted to amplify that.

[00:44:33.85] spk_1:
When I say that to boards, a light bulb goes off, I say,

[00:44:38.03] spk_0:
I’m not,

[00:45:35.39] spk_1:
if I’m on the board and I leave the board, I’m not going to keep asking just if I could give gifts to all my friends. And what what happens when you have me as a board member, uh, do this is I end up giving money away to organizations I don’t care about just to be nice. And whereas it would be better if I gave all that money into my organization that I love and tell people you give it where you love where you, where you’re excited because then I’ve made a bigger investment in my own organization, have a bigger stake, more of an investor. And if I think I first wrote about this 10 years ago that if I had one wish in the nonprofit world, it would be to stop the quid pro quo fundraising today because it’s a Sisyphean task. It’s just not getting anyone anywhere. It’s keeping them from anything strategic and it and it is burning out the board members. And when board members come to the board often they’re on their first board. They assume that this is the type of fundraising we’re going to ask them to do, which is why they have such resistance.

[00:45:46.89] spk_0:
What do you

[00:45:47.39] spk_2:
want to see in in its place?

[00:48:49.57] spk_1:
What I want to see is the board members to serve as ambassadors and what I call many major gift officers. So let’s look, people look at the big shots, they look at the hospitals in the universities and these massive organizations Because they raise so much money and they’re very visible and they all have what we call major gift staffs. They have a staff whose sole responsibility is to take 150 200 prospects donors and cultivate and solicit them and steward them along. Right. And and those staff For year after year have these people have this portfolio if we want to call it that. And that’s great. But most organizations have a budget under $1 million. Most organizations are lucky if they have one development officer who’s doing everything. Special events, direct mail, grant writing, crowdfunding You name it and maybe has 5% of their time to actually go out and talk to significant individual donors. So what I want rather than this transactional fundraising is for every board member To be a mini major gift officer with four prospects slash donors on their radar screen who they stick with and those may or may not be their own contacts. Many organizations have people who need more attention than they’re getting and they don’t get it because the executive director and our director of development don’t have the time. I’d sooner see the board members taking donors out to coffee calling them and thanking them for gifts, attending cultivation events with them and asking them what they think than being worried about soliciting the gift. I’m much less concerned about board members asking for a gift. They don’t have to ask for a gift as a matter of fact and I only was thinking of this this past week. Major gift officers don’t always ask for the gift. So I was a major gift officer from my alma mater. I was in charge of solicitations in the midwest big gifts. And you know, there were times I asked many and there were times when someone else asked the president, the senior vice president, a volunteer. This idea that just because you’re cultivating and Stewart and someone means you are the Askar, it actually doesn’t even add up with professionals. So I want the board concentrated on this other work, which most of them are willing to do. Oh, I’ll happily call for people and thank them for their gifts. So I’d be happy to take people out and thank them and get to know them better. Ask them if they’ll come with me or send them a personalized update. And this is incredibly important work. If we’re going to build relationships. And the other point I put out, the three of us know the numbers that most, Most of the money, most of the charitable gifts come from individuals, 85, everything. Yeah.

[00:48:56.82] spk_2:
When you had requests, it’s like 88 or so, but it had requested 77 or something like

[00:49:39.47] spk_1:
that. The largest gifts come from people, we know if you look at your own given right and where them and individuals are really loyal. I ask people all the time on boards. This is part of breaking down that resistance. What’s the longest number of consecutive years you’ve contributed to an organization Now for many, it’s our alma mater, right? So I graduated in 84. I’ve been giving to them for 37 years and I’ll give them till I die. And many people do. That could be your church. We give for decades. So we don’t, it’s not about the short term win. It’s about what I call an annuity of gifts over what could be decades. If you bring someone in them, they get excited most of our organizations or institutions that are going going to be doing our work forever. Some are meant to put themselves out of business and resolve some problems. But most nonprofits will be here for 100 200 years assuming the planet is and helping people with medical needs, helping seniors, helping kids get educated, whatever it is, building community and we want people to have a state for a long time. So let’s have board members helped build that state with these individuals

[00:50:38.96] spk_2:
and that that also relieves board members of the, the fear and anxiety of having to be the solicitor. You know, some board members will step up to that. Uh, some will with training but it’s not necessary. You’re saying board members can be building the relationships in all these different ways. May be hosting something in your home with four or 6 couples or something. All these different ways. You

[00:50:42.79] spk_5:
mentioned the thank you,

[00:50:43.66] spk_2:
notes the acting as the ambassador all these ways and then maybe you’re cultivating them for someone else to do

[00:50:50.59] spk_5:
the solicitation.

[00:50:54.56] spk_2:
Maybe maybe the board member is involved in it or maybe not. You know, it doesn’t have to be

[00:51:18.26] spk_1:
right. It goes back to the good cop bad cop, the board members, the good cop and then brings the executive Director of director development and to ask for the gift that’s perfectly legit perfectly legit. I played that role many times as an executive Director Director of Development. Where I asked uh, yeah, where the board member cued it up. But I was the Oscar

[00:51:48.36] spk_2:
right and you’re collaborating in the relationship, the board members reporting back, letting the Ceo no, you know, this is, this is how it went with her baba. You know the ceo is asking, you know, do you feel like it’s maybe it’s the right time for me to ask or for us to ask or is it still too early? Or look, she expressed interest in this particular program. And you know, the board was just talking about expanding that, putting putting more resources to that. This could be a very timely topic for me to bring up at a meeting with her or or the three of us know you’re collaborating around the relationship strategizing about when the best time is to actually do the

[00:52:34.05] spk_0:
solicitation, right? And going back to board meetings for a second. One of the things you want to do with the board meeting is acknowledged. The people that have done this. You know, wow, let me, let me tell you, the executive director says, let me tell you that. You know brian and I brian introduced me to so and so and we had a meeting and you know, we walked away with a check for $5000. Thank you brian, do you do right, celebrate it builds it celebrate the winds and it builds it into the culture. You don’t want to be the only one who never gets thank you. Right.

[00:52:38.45] spk_2:
Let’s talk about the expectations, establishing

[00:52:42.07] spk_5:
expectations around

[00:52:44.45] spk_2:
giving and fundraising for board

[00:52:47.21] spk_1:
minimums. Yes, who wants

[00:52:49.37] spk_2:
to kick that off. Let’s spend a little time with that. Yeah brian

[00:55:36.44] spk_1:
can I? Because I’m, I have, I’m rabbit about this one actually to, um, I cannot stand minimums and given gats I give or gets Excuse me. I believe that everyone should do their best on both. Besides everyone should give a personally significant gift as an investor in this organization and do their best at fundraising. And uh, without going into great detail, what I see time and again, there’s a minimum gift ends up being a ceiling out of floor. You think everyone’s going, ok, everyone’s gonna give at least this. But most people then give that, it feels like dues. You set the, the amount low so that most people can reach it, you still have some who can’t. And, and it’s been proven again and again, that, uh, that minimum gifts do not generate the largest gifts, minimum gift requirements don’t help. And people say, well, how do board members know what to do? And I said, well from the very beginning, and we talk about a job prospectus in the job description, You tell prospective board members, here’s the range of gifts we have board members giving anywhere from $500 to $5000 depending on their capacity. We ask people to do something very significant given the who they are and what they can do generally right. We want everyone to feel that they’ve made a gift they thought about that’s important to them. Some people ask for one of the top three gifts you give anywhere, which is a very concrete way to put it in and, and works. So on the gift front, you give people guidelines. And here’s, here’s an interesting thing you actually asked board members for a gift. I’m amazed. We’ve never best fundraising, best practice fundraising. We ask our major gift donors for an exact amount, Tony would you consider a gift of $10,000, etc? And yet we let our board members just give whatever they want to give. Why would we do that? I really push asking every board member for a specific amount that, that, that is personally significant to them. Makes them think about what’s significant And on the get side, I really believe it should be the best of your ability because if we say you’ve got to give or get 5000 a board member with a lot of capacity can just give the whole thing and not do any work or swap gifts with friends. And yet and the board member with less capacity is left, um, doing the hard work and that doesn’t make for a team. Everyone needs to do the hard work together.

[00:56:58.63] spk_0:
There’s a couple of, I mean I’ve learned this from brian’s and that’s my, become my mantra, working with working with boards about personally significant gifts and there’s a couple of, there’s another consideration now, especially with, with our desire to diversify our boards, polls, we may be reaching into populations that don’t have access to resource, but they’re important in terms of perspectives that they bring to our deliberations. And so having this as the standard personally significant gift for everybody. It’s equal. We’re all equal. We’re all giving the best we can. Another part of that. And I really like what brian says about, you know, asking our board members, it’s a negotiation, right? It’s not a no, I I need $1000 from you. And that’s what you gotta do because you’re a board member. It’s what I, you know, let me, let me tell you what I give. Okay, Okay. And now here’s what I think might be reasonable for you. Let’s talk about it. Okay. Is it is that a reasonable gift for you? It’s not demanding its opening a conversation as, as the possibilities. So, you know, I mean, I’ve done some capital fundraising and very often we ended up in a negotiation. You know, I asked, I went in asking for a certain amount, which I thought that person could give or we thought that that person could give when I put that number on the table and kept my mouth shut for a few minutes. You know, so they came back and they said, well, you know, that’s a little, okay. Let’s talk about it then.

[00:57:20.23] spk_2:
Support. Support training. It could be training could be staff, support for the, for the board that the, that the, uh, the employees, the staff are, are obligated to give either their own or through a consultant. What kind of, what kind of board, what kind of support do we need to give our board members around fundraising?

[00:57:41.83] spk_0:
Yeah, there are two,

[01:00:39.01] spk_1:
two pieces here. The first gets back to something, Michael said a long time ago about staff and the need for staff support in terms of the board meetings and the board members being involved, board members will only help with the fundraising. To the extent they have staff support. They’re always gonna need staff guidance materials, someone to bounce ideas off of and, and such staff need to be managing this, reminding board members of, uh, their next action step with a certain donor, um, providing materials and so forth. So, staff have to keep the tracker, as I call it this, even if it’s an Excel spreadsheet with a list of everyone and who does what and, and, and, and constantly move the process forward. But probably the most important thing is training because as Michael noted, board members come with very little experience and a lot of trepidation and the more training they can get, the more comfortable, they will be the more comfortable and effective. I always ask when I do a training, how many of you have ever been asked for a gift, The way we’re talking about it. How many times has someone said, Michael would you consider sitting down with me so I can ask you for a special gift, our organization. The truth of the matter is with all the asking out there with all the fundraising in every form. Very few people end up in these conversations. It’s the big, big, big, big donors. Right? And, and so many board members have never been on the other side of the equation and really have no idea what one of these meetings about. They assume you just go in and you ask for money. You just say, you know, will you give this? They, there’s no way for them to know because they haven’t experienced it themselves. So we need to teach them what it is. Uh, and that it’s all about the relationship, which definitely takes some of the pressure off. It’s always about the relationship and it is never about the gift to me. That is the number one rule in fundraising and I will leave money on the table time and again. I just, I just coach someone an hour before this conversation who’s the head fund raiser for a program within the school because a donor um, offered up an amount before being asked for an amount and it’s a significant amount and a big step forward. And the question becomes, do I go back, do I negotiate? And some of this is happening by email and I said in knowing the stoner, I said, you take the wind, it’s about the relationship. This is much, this is big for you. There’s always next year, the year after and so forth. So teaching board members, it’s about the relationship, not the gift, whatever happens this year, that’s okay. We’re building the relationship helps them feel more comfortable because they think they’ve got to go in and come out with whatever you all were hoping for. You know, it’s a, it’s a, it’s uh, and we’re guilty of building this mindset. We as a culture.

[01:03:05.00] spk_0:
The other side of it is that there are some very, for me very simple things that boards can learn how to do to build a relationship. For example, one of one of the things I very often do with a board retreat, simple exercise or on fundraising, I told people, look, you’re now going to somebody, you’re sitting in somebody else’s fundraising dinner and there’s somebody sitting next to you. Okay, So you want to have a conversation with the person sitting next to you, get to know them. So here’s your job. You’ve got to ask that person questions about what they’re interested in their lives and so on and so forth. And you’re looking for some place in them that connects with your organization. Then when you find that place, then you can introduce your organization, but that’s your job and we, you know, we pair up and people around, you know, around the room, sit down and try to have these conversations and realize that they can, because these the way in which we want to build relationships is a technique and it’s something we need to practice and become comfortable with. You know, people are not used to really interestingly asking questions. We all tell people things about ourselves, but we don’t ask them questions about themselves. So I mean that’s one of the pieces of support, right? Doing those kinds of things, telling stories quick, you all went to visit a program, tell me something that happened in that program that you saw that really was important to you that inspired you. That made you think about the value of this organization. Tell me the story. Well, people don’t know how to tell stories. They have to learn how to tell stories. It’s it’s but it’s a very simple, you know, these are not complicated techniques, but it’s all part of becoming comfortable in what brian is talking about in this ambassador role, relationship building a relationship relationship. I love the relationship,

[01:03:13.80] spk_2:
not the gift. Like that, brian. All right, we’re gonna leave it, we’re gonna leave it there with the, with the support

[01:03:14.55] spk_5:
idea. You

[01:03:28.60] spk_2:
got to support your board members, Michael Davidson, consultant and coach. He’s at board coach dot com. Ryan saber asking matters, asking matters dot com And he’s at brian Saber, Michael brian thanks very much. Terrific.

[01:03:32.80] spk_0:
Thank you. It was a pleasure tony great questions. Thank you. My

[01:03:36.34] spk_2:
pleasure. I’m just, I’m just trying to keep things going. Look book and

[01:03:40.96] spk_0:
the book, the book, I’m it’s

[01:03:42.61] spk_2:
Michael and bryan, who cares about Michael, Bryant’s the book you want? The book is,

[01:03:46.72] spk_0:
the

[01:03:49.80] spk_2:
book is the book is engaged, boards will fundraise how good governance inspires them. It comes out this week, this week of october

[01:03:58.74] spk_0:
18th. Yes,

[01:04:00.34] spk_2:
it’s not a long book, but it is long on value as you can tell from this outstanding conversation, lots of value in the book

[01:04:08.69] spk_5:
next week.

[01:04:09.65] spk_3:
Deborah Kaplan pa

[01:04:13.29] spk_5:
loves new book. The time for

[01:04:14.99] spk_3:
endowment building is

[01:04:17.45] spk_0:
now

[01:04:19.49] spk_5:
also very emphatic,

[01:04:20.77] spk_3:
just like uh just

[01:04:22.23] spk_5:
like engaged boards will fundraise

[01:04:39.79] spk_2:
if you missed any part of this week’s show. I beseech you find it at tony-martignetti dot com. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two

[01:04:40.92] spk_5:
dot c o

[01:04:42.89] spk_2:
Our creative producer

[01:05:13.09] spk_4:
is Claire Amirov shows social media is by Susan Chavez. Mark Silverman is our web guy and this music is by scott stein, thank you for that information scotty You with me next week for nonprofit radio big non profit ideas for the other 95% go out and be great. Mhm

Nonprofit Radio for September 13, 2021: Effective Fundraising

My Guest:

Warren McFarlan: Effective Fundraising

That’s Warren McFarlan’s new book. It’s written for potential board members, but it’s a valuable study for those on the ground, doing the work.

 

 

 

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Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
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[00:00:02.84] spk_2:
Hello

[00:00:09.59] spk_1:
and welcome to

[00:00:10.46] spk_2:
tony-martignetti non profit

[00:01:46.64] spk_1:
Radio big non profit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d be hit with like the Asus vulgaris if you drive me out with the idea that you missed this week’s show effective fundraising. That’s Warren Mcfarland’s new book. It’s written for potential board members, but it’s a valuable study for those on the ground doing the work. tony state too planned giving in the pandemic era were sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot C. O. It’s my pleasure to welcome Warren McFarlane to the show. F Warren Mcfarland is the Albert H. Gordon? Professor of Business Administration Emeritus at Harvard Business School. So F Warren McFarlane is the guy I’m talking to. Albert H. Gordon is the guy who endowed professorship He fr McFarland has spent the past 40 years serving on social enterprise boards, helping organizations find the right leaders advanced their missions and raise the necessary supporting funds. I don’t know anything more about Albert H. Gordon. F Warren Mcfarland is a retired esteemed professor. You don’t need a website. You don’t need twitter Warren, welcome to the occasionally crass

[00:01:48.87] spk_0:
non profit radio it’s directly with you this morning.

[00:01:54.74] spk_1:
What’s a pleasure? Thank you for joining us. Congratulations on the book.

[00:01:56.44] spk_0:
Thank you very much it’s been uh

[00:02:36.24] spk_1:
and you’ve written it for trustees are really potential trustees, but I think there are a lot of good lessons in here for for folks who are doing fundraising. So that’s why, you know, because our audience isn’t so much potential trustees, but it is fundraising on the ground in small and midsize nonprofits. So very apt subject. And I was glad to hear about your book. You Pretty much open with a chapter chapter #2 on governance governance. Why do you, why do you put governance ahead of getting into the fundraising topics in the

[00:02:57.74] spk_0:
book? I think because governance sets the context for fundraising. The governor’s committee on the board, I think is probably the most important of the committees and they are the people responsible for identifying the people that will serve on the board. That will be able to help, uh, fundraising in one way or another, either personally or helping to make connections, general context and, and, and so forth. So that I really put it up because the three major roles of a nonprofit board, our number one approving the mission and the strategy of their uh, number two, hiring retaining and supporting the Ceo and certainly basically helping to secure the funds. And that’s a hard, difficult kind of things. My friends who head up nonprofits repeatedly say it’s 50% of their time that is spent on that. And it’s just hard, difficult kind of work. And that’s why I really, you wrote the book to help focus new board members attention on how vital their role was in helping to set the context for an organization to succeed.

[00:04:00.94] spk_1:
Yeah, fundraising. So let’s give a shout out to your previous book, which dealt with those three topics, but this book fleshes out the fundraising that the third of Exactly yes. Your tell folks what your your first book was that had more focused on the first two of those

[00:04:06.74] spk_0:
the

[00:04:07.63] spk_1:
roles of the board.

[00:04:26.44] spk_0:
The first, my first book was really aimed on governance of nonprofits, what a board member needs to know. And it really looked in a very broad kind of way. You’re focusing on mission structure, uh budgeting, planning and so forth. And that fundraising was one of the pieces in the book, but it was such an important piece. And I’ve been spending so much time working on it that I really felt there was need for another book to kind of taken and blow apart. Was one chapter in the other book into the, into this book.

[00:04:50.04] spk_1:
Yeah, because we know fundraising is at least 50% of an effective ceos time spent. And you make that point in the book a couple of times, but give a shout out what’s the exact title of the previous book?

[00:04:56.56] spk_0:
Uh Corporate Information Systems Management, I’m sorry?

[00:05:00.07] spk_1:
No, no, that that can’t be a different book for a different,

[00:05:11.64] spk_0:
I have to have to go back and think of something, but it was basically joining a nonprofit board. What you need to know.

[00:05:26.84] spk_1:
Okay, so is that it joining? Okay, because we’re talking about effective fundraising, the trustees role and beyond. Uh, and, uh, okay. So the previous one. Okay, joining a nonprofit board. What you need to know? Exactly. Right. Well, I don’t know why I doubted the author of the book. Just you maybe a little nervous when you talk about corporate information systems. I don’t know. That’s a

[00:05:35.79] spk_0:
different, wasn’t really part of my

[00:05:52.64] spk_1:
life. It’s a different, it’s a different book. The man’s prolific. You know, he gets, he’s written so many books. He gets the book titles confused. That’s all right. All right. Um, I’m not sure that many of our listeners, again, small and mid sized shops have a governance committee specifically. What’s, what’s the role of that committee? They may be doing governance maybe in their executive committee. Perhaps it doesn’t get smaller, smaller and midsize or what’s the role of the governance

[00:06:52.24] spk_0:
committee? It’s basically, it’s a nominating committee. Its role is to attract, uh, the right kinds of trustees to the organization to help talk them into doing it, to help get them, uh, slotted into the right kind of role. Worry about getting the right people and then helping them as when they finished their term to be involved in other ways because one of the critical things. And so I view that, uh, for for profit boys are very different. I’ve served in a number of them. They’re very exciting. And when you’re over the job is over. You’re gone for a nonprofit board. This is meant to be a lifelong relationship and one of the organization work. That’s right now why we’ve Now developed a committee of some, uh, 35 former board members. We have them sitting on various committees and so forth. And with that, they have stayed involved with the organization. And with it comes a philanthropy. They’re building willingness to keep people you involved. So is this an entirely different kind of concept? And it means that you have to that a nonprofit board is often less efficient because you have to deal with people’s idiosyncrasies in a way that you don’t in the for profit world because I’m not actually going to take a major donor who’s a little bit careless and sort of, you’ll cut them off too sharply.

[00:07:39.64] spk_1:
Yeah. You make a good point about the trusteeship and the end of the trusteeship still being a, uh, warren, are you able to silence those? Um, that sounds like an email notification you’re getting. Are you able to,

[00:07:51.97] spk_0:
I’m sorry.

[00:08:25.04] spk_1:
Okay, no problem. Thank you. Um, the end of the trusteeship is just a continuation in the spectrum of the, the lifetime relationship with the nonprofit. I, I think a lot of non profit to make a mistake there and they figure, okay, the person served three years, six years, Hopefully not more than six. That’s another subject. But, you know, they’ve served their time. And, and now they just, you know, we hope they’ll continue to give. But that’s the end of sort of the, uh, it’s the end of the volunteer volunteering of the relationship. And I think that’s a mistake. Your, your former board members. You know, there may be an emeritus board or some kind of an advisory board or, you know, some other way to not lose that expertise that they gained while they were trustees.

[00:09:18.14] spk_0:
Yeah, that’s, uh, that’s exactly the key point that I recall her often, a board of advisors or a corporation or two things that people, you know, calling for. And that was it. One of the jobs economic committee is to help figure out what the new, as somebody comes near the end of their term, how they will be able to be involved and get them involved in in the right kind of way now. And that basically tremendously increases your footprint. You must have term on that because you need to continually bring new people in while you’re bringing them and then in why taking care of the older people is, is, uh, can be, it’s, you’ve got a lot of value ideas and also philanthropy wise.

[00:09:35.34] spk_1:
Yeah, yeah. Think through that, that post board member post trusteeship relationship,

[00:09:57.74] spk_0:
I’m involved in four board, I’m involved in for nonprofit boys. Now, the links to them go back over almost 40 years and it’s evolved from one setting to another. And the power, you know, grows. And so that there was an annual giving then there was, uh, capital campaign giving. And at my stage in life now, why planned giving? It turns out to be a particularly important thing.

[00:10:25.04] spk_1:
Sure. Yeah. You say the fundraiser is an educator of donors. That’s a, that’s a pretty, uh, basic lesson. But I want you to flush it out for folks because sometimes basic lessons are, you know, they’re foundational for a reason they’re worth revisiting and thinking about why, why do you say fundraisers are educators of donors?

[00:11:50.34] spk_0:
It’s really helping somebody to understand how they can go about, um, contributing in ways they haven’t thought, I mean, they, that I’m working with somebody right now and they’re that some tragedy in their family. And we’ve been able to sort of help them think through how this new facility they’re building, is going to help the organization and help their grief and fill their needs. So that, uh, it’s, uh, it’s very important that when I go out and ask people from, uh, you know, for money, I’m not asking them for money. I’m asking for them to be able to contribute contribute to society in a way bigger than they can on their own. And it’s, it’s really opening up an opportunity for the person opportunity they often haven’t thought about in their, in their own ways. And that you’re one of the things that died. And I talked about this for trustees is that the first thing that I do is in fact, the trustee is you’ve got to believe in the cause and have made your own contribution because when it comes right down to crunch time and I’m looking somebody in the eye and they say warrant, what have you done first? You know, this is my number one or two financing and this is and here’s why I’ve done it. That there’s a credibility that that comes out of it. And the reality is that many donors, their lives are busy and they haven’t thought through the array of alternatives they can contribute to and how they can go about extending their leverage.

[00:12:12.34] spk_1:
So the fundraisers job is to educate, educate them and educate about the work that’s being done also what those exactly those programs are doing. Um I I presume you’re a believer in 100% participation, fundraising participation on the board.

[00:12:33.74] spk_0:
Absolutely. I mean on the one hand and say, and people give in relation of capacity, I was the chairman of the board of the hospital. I’m sorry. You

[00:12:39.30] spk_1:
cut out a little bit there people

[00:12:40.35] spk_0:
give chairman. I was a chairman of a border.

[00:12:42.79] spk_1:
Wait 11 further step back. People giving what level, What did you say?

[00:13:07.34] spk_0:
I say people, Uh, it’s not the level that you give your question. It was your your question was do I believe in 100%. I do, but I want to say at the hospital board share. I valued the $25 I got from the homeless mother in East Cambridge As much as I did. The 200,000 from the main present because she was the eyes and ears of the community. She gave enormous value and her commitment was to the institution. So that’s why I believe in the 100%.

[00:13:30.14] spk_1:
Right? And, and of course for someone without a home, $25 as a stretch gift. So, yes. All right. And so you you would you go along the philosophy that there’s not a minimum giving level for for for every board member, every board member gives something that’s a stretch for their capacity, given their capacity. Is that is that how you would define it?

[00:13:44.54] spk_0:
Or? The answer is yes. But uh, yes. Yes. But

[00:13:50.98] spk_1:
that’s fair. Yes.

[00:13:51.89] spk_0:
Yes. It is on the real high end gifts. I might be willing to be the number of four philanthropy. I have two or three situations I’ve been in where, you know, somebody has given me a sort of a go away uh, token gift to them which has actually helped the enterprise meets goals. They didn’t even know they could have. So, I mean, it’s one of the things that we find in uh, in 2021 is that the shape of the giving pyramid has really become much steeper and taller. And so therefore the people at the top of the uh, the Jeff Bezos, his wife Mackenzie and so forth. I mean they uh, a small gift for her is a transforming gift, you know, for the receiving your organization. So that’s, that’s kind of the exception that I was referring to.

[00:15:04.24] spk_1:
And then after someone has given you, you talk about stewardship as you know, the engagement of past donors and trustees. And you say, stewardship is not an overhead item, but an offensive weapon. So let’s talk about stewardship. What, what, why? Why again, basic lessons. But, you know, I want people to get your perspective, ownership is a stewardship is so damn important,

[00:16:29.24] spk_0:
um, that you give a gift, um, for, uh, let’s say for an endowed chair that you maybe do that if you’re in your fifties or sixties, that when they come back and tell you how that chair is performing, it’s an opportunity for them to engage your thinking on the next level and the next level that, uh, one of them is going through a very different situation hospital where they didn’t report how the gifts were doing. You know, for people they gave, and they were wondering why people were dropping off the whole notion of it’s a lifelong engagement. And when you come in to tell somebody how their, uh, previous investment organizations doing, there’s a lot of interest on that part of the person hearing, how did their money do, But you’re also there in the opportunity to talk about other kinds of things and opportunities and move the discussion forward. And it may have been that an annual fund gift around the class reunion that may in due course lead no to a capital campaign. You’ll give, you know, somewhat further on down the road and it may be a plan gift even, you know, you know further down the road. And of course the art of the question is when you’re managing these lifelong relationships, you have to be careful not to move too much clothes quickly because if you in fact uh, get the short term gift, you may also be turning off the long term relationship, which can be more important. That’s that’s why this is such an art to this, this fundraising.

[00:17:19.84] spk_1:
Yeah. And and there’s a whole variety of stewardship methods, you’re focusing on reporting on the impact. But you know, if, if the first few gifts are, you know, in the 150 to $500 range, No, that’s, it’s hard to place impact, put impact upon that. But how, how would you steward those three and low four figure gifts? Uh

[00:18:15.94] spk_0:
It’s actually your point is that one of the first things when somebody graduates from college is we have all kinds of incentives to just get in the habit of giving $50 for $100 you know, for each of the 1st 10 years and you have a 10 year giving club that has given 10 years in a row, all 10 years enrolled for a, somebody who’d gone for 22 to 32 doesn’t add up to a lot. But the habit of delivering the habit of giving the engagement and so forth. That’s what’s really laying the seeds for much deeper support of some of them. You’re further down the road. And

[00:18:59.44] spk_1:
that makes me think of another stewardship method. You know, the recognition society, I think a lot of folks don’t think about having a recognition society based on longevity of giving. So you know, of course you’re using the, you know, 10 years, someone graduates from college if you can get them in a habit of giving for 10 years, there’s a very good chance unless you blow it That, you know, they’ll be giving for the next 40 and 50 years in increasing increments and in different ways and as as you’ve talked about. But that that method of recognizing giving for longevity, those folks who have been given to you for 25, 30 years and there’s longstanding organizations that have donors that do go back that far And maybe, you know, maybe maybe out of 30 years, the person missed two years as you give them a break or something, you know, but what you have, I mean, I longevity, not just the dollar amount each year

[00:20:08.64] spk_0:
as you’re talking about a fearful reports from right to my mind where the little asterisks, beside the people who’ve given for each of the last 10 years and double asterisks for the last one and you actually look at it and that of course is, you know, one of the things that’s important is that development people want to a point that putting out development reports and give them reports and so Fort is very expensive and you really should do this on the web and on screen. The fact of the matter is when I’m at my most philosophic, I’m flipping through report and I’m saying what my classmates or associates did on, it’s an organization my Children involved, I may flick back down to another part of saying and it just turned out to be false economies and a lot of the people that have undone the paper stuff and brought online have had to back off the other way because discussions and ruminations which were important were taking place.

[00:20:14.10] spk_1:
Yeah. You, you, you have some uh, anecdotes about that in, in the book which you know, we can, we can go, we can’t dive into all the stories. You just got to get the book. You just got to buy effective fundraising. So

[00:20:50.94] spk_0:
just start, uh, it starts from the very beginning, I think for example, uh, as I entered Harvard College as a freshman And my second day there, I’m sitting with 1100 people in the room and somebody is talking right and left and those are the people that aren’t there because you’re there and you’re feeling pretty good. And the next comment he made blew my mind, he said, and every last one of you was on financial aid. Uh, my father did not communicate me, talked a lot about the expense and he said, you’re here because of the philanthropy and generosity of the generations that came before. But at your 25th reunion, you will have an opportunity, will pay that generosity and the numbers went something like that. That thing just slow across the room. And 1100 mines. A lot of it’s stuck there. And, and the 20th reunion, there was a $200,000 gift. And at the 25th, there was an 8.5 million and the 35th. It was a 25. And that the habit, you lay the idea down very early

[00:22:40.24] spk_1:
On the very first day, they say 25th, he’s already got you giving to the 25th reunion. That’s right. Right. Right. All right now. seven. It doesn’t have to be a college. There’s there’s a very good lesson there. My synesthesia is kicking in. I’m getting goose bumps. Thank you. They listen talking about this. Uh, yeah, there’s a very good, you know, you get people in early and you and you and you cultivate those relationships. You cultivate that, that relationship long term from the, from the outset, You know, so, so for your organization’s, you know, take the lesson there. You may not, you may not be a school, you know, the first day of college, but you can be cultivating from the very early stages. Absolutely, a long term relationship. All right? Yeah, stewardship critical again, warren calls it an offensive weapon. Um, let’s talk about the head of the development Committee. This is something that I’m sure listeners do have. Even if, you know, even if it’s a small board, there’s at least a development committee of, you know, two, maybe three folks. But you spend time on the, on the, you know, in the, in the parties to the, to the board, talking about the head of the Development Committee and some skills that you like to see there. What what are you looking for in, in that position?

[00:26:09.54] spk_0:
If somebody who’s got to be able to mobilize other trustees to come and join in the giving operation, the ability to reach out, uh, into the rest of the board, make them understand this is part of their job. They had somebody who, whatever their going out and talking about the organization. The organization is in their mind maybe to me don’t, but uh, Is a, it’s a job that’s 24 hours per day, seven days a week, and even more so for the development person. But uh, I just remember a situation that, uh, I was heading up the capital campaign for a religious organization, came out in the Boston Common in early january, you know, the temperature was about two degrees, the wind was blowing. It was miserable. I had 300 yards to go and I ran into one of my former students, uh going on, he stopped and said, what are you doing? I said, I’m going off, you know, to to join this. Uh this just felt me, this religious organization said, oh, you know, I’m a member of that religion, this is somebody who has, his wealth was considerable. And I just kind of stopped and said, well, you’ll tell me more. The temperature suddenly went up to about 60 degrees, the wind dropped down and I said, I was a senior warden of my church down in New Jersey. Yes, I said, but you’re not there anymore, So which church do you belong somewhere? I’m now up with the one in Wellesley. And I said, that’s terrific. And we disappeared out. I got to the office and sat down and he said, listen, this is what it is all about. And that my former student was in his office, you know, three weeks later for lunch and over lunch, you know why? That the head of the terrorist organization uh expressed an interest to actually see this person perform in the classroom. And so I never want to see me teach. But he went and watched this summer student of mine no teach. And that led to another nice consistent pro bono consulting assignment. And uh and Result of the whole thing was system is about $500,000 gifts that took place in such a tasteful way, you never even know what happened, but that’s something you just do recognize the opportunity and you have to stop, you know, put the thing together. You got to be creative and the head of the Development Committee, I want them there. They need to breathe and live the organization. You know, 100% of the time, it means they’ve got to have a close working relationship with the Chief development on Mr. They have to have a close relationship with the Ceo to make sure that they’re always always in

[00:30:30.54] spk_1:
line. Great, great wisdom. Yeah. And uh, you say you want the person to be persistent and fearless and you know, that all that, that all is uh, epitomized by this story you just told that’s outstanding. Thank you. It’s time for a break. Turn to communications. They’ll help you find your voice and they’ll get that voice heard in the right outlets like The Wall Street Journal, the new york Times, the Chronicle of philanthropy, Fast Company Market watch many others where they have the relationships to get you heard. So what does this mean? Get your voice uh, find your voice and then get it out there. Well, defining the voice. They’ll help you craft your message. I mean, you’ve got your key points, but you want to make them cogently concise coherent. Look at that. Cogent, concise, coherent. Yeah, that’s what you want to do. So that when you’re talking to the journalists at these incredibly good outlets, You get quoted. That’s what you want. You want the quotes. I mean you know saying that you said something and then they paraphrase it. Yeah that’s pretty good to look. It’s your name, it’s your organization of course. But the quotes that’s the gold standard. Turn to will help you craft your message is you know what the message are. They’ll work with you to make it. What did I say? Cogent write, cogent, concise, coherent so that you get the quotes in these excellent outlets. So help you find your voice, they help you get that voice heard turn to communications. You know this your story is their mission turn hyphen two dot C. O. It’s time for Tony’s take two. I’ve got a free timely webinar coming up for you planned giving in the pandemic era. It’s graciously hosted by J. M. T. Consulting. I’m grateful for that. Their gracious. I’m grateful. We’re doing this on september 30th. From 2 to 3 Eastern time. I’m going to talk about what planned giving is who your best prospects are. Where to start your program and how planned giving fits in our pandemic era and of course you got to have the all important Q. And A. That’s where the focus goes on what you’re thinking what what is on your mind. I can only channel so much of you. I need you to fill in the rest. So that’s the all important Q. And A of course plenty of time for that also. So you have to make a reservation, it’s free. But you got to reserve, you go to J. M. T like Juliet mike tango from the old Air force days. Military folks will appreciate that. Also private pilots, JMT consulting dot com then events and then expert speaker series. That’s the only category they have. I would have put me under something like middling speaker series or lackluster speaker series. But alas, they don’t have those categories there. Of course. The problem is not going to create a category just for me as well. Just stick with their default category of expert speaker series and squeeze me in there. So that’s um, that’s where, that’s where you go. JMT consulting dot com events, expert speaker series. It’s all on september 30th two to three Eastern. I hope you’ll be with me for planned giving in the pandemic era. That is Tony’s take two we’ve got boo koo but loads more time for effective fundraising with Professor Warren Macfarlane. Another another part of the part of the board is the board chair. The chair and the Ceo the chair Ceo relationship that that’s critical. I’ve I’ve seen very dysfunctional relationships where there was micromanagement and you know, too much in the details. But I’ve also seen very healthy relationships where it’s it’s it’s supportive and collegial between the board chair and the ceo talk about that relationship please.

[00:33:47.34] spk_0:
It’s the most sensitive one. You know, in the, in the organization that the ceo is that it’s first of all, it’s peculiar to nonprofits. This is not known in the for profit world. And for that, the notion of an unpaid non executive chair of the board uh working with a paid seal. Uh the first problem is people have, coming from the private sector, have trouble understanding how that system works, that it means that the two have to be in public very much. It’s a Pataca. I can remember that, you know, one board that I chair, that the uh CEO and I would fight furiously but always 10 miles or more away from corporate headquarters. But when you’re there with the board and with the stamp, the hands around each other’s shoulders of the, like the jokes were going back and forth and you made sure you couldn’t put a slim nail you in between the two of us. I mean, that relationship is just an absolutely critical kind of one. Now, what’s also interesting courses, in some cases, why the chair maybe a very much of a development uh project, that there was a wonderful book that was just written by one of my former students said, hey Jim, who is a uh investment maker in in new york, he is chairman of the University of Russia’s Sir board of trustees. And his book describes, you know, how when he was asked to do that job, he said, I just can’t do it because I’m amazing. I need Rochester’s short of money. We need somebody to really raise the money and the president just kept working on. And finally my friends, these types of books, just what is the largest gift that’s ever been given To Roger? So it was back in 1926. George Eastman gave $26 million dollars and uh, he spent some more time and money and his family said Rochester did so much for me. We’re going to do a little bit more than that. Now that’s the chairman who, I mean, he gives with his treasure, he gives his time and his block and he’s a, he’s a remarkable person. He was an orphan basically from orphanages from the time he was age seven to age 16, and one in ROTC scholarship out of the orphanage, you know, into uh, into Rochester. But the whole notion behind that in terms of how our chairman can support is really, it’s, the chairman must be philanthropically oriented, must understand the development mission, must be able to uh, work around the strengths and weaknesses, you know, of the Ceo

[00:33:55.34] spk_1:
uh, fill me in a little inside baseball on corporate boards. What what’s the role, what is the role of a board chair on a corporate board.

[00:34:22.84] spk_0:
Um, the, in the, in the ideal world, the board share is a sports chair and Ceo and you have a president and chief operating officer boy. So the board share it, Uh, it’s basically, it’s, it’s the Ceo job. Now from time to time with emergence, You may have somebody left over from emergency you need to send with, so you may make them sort of a non executive chair of the board and give them a nice office about 10 miles away from corporate headquarters and the three years work while you work your way through your retirement, earn out and so forth.

[00:35:16.74] spk_1:
Okay. So it often is the, it’s the chairman, Ceo chair chair and Ceo. Okay. All right. So going back to nonprofits, what’s your advice warrant on fixing the relationship? I mean, if I think CEOs would know if they have a dysfunctional relationship, whether it’s micromanagement or maybe the board chair is too hands off. Maybe he or she is not a strong leader of the board, not a consensus. What, what advice do you have for the C. E. O. S. Two improve the relationship with the

[00:36:15.53] spk_0:
board chair? Well, there, there’s several things, you know, the first one is that The length of tenure of the board share, uh, is often just 2-3 years And if you want people to rotate through that. But the critical person, this is again, is the head of the governance committee that the head of the government’s committee is one of your wisest, most senior atrocities and their job is to make sure that that relationship is working. And if it’s not working to find a way to sort of you move the thing along, it’s a it’s just it’s a terribly difficult and awkward thing and of course it’s complicated because you know, people have tremendous egos, it’s alm except that uh the people amass the well father to do these jobs, they don’t suffer from an underdeveloped of self concept. And so how you deal with their he goes uh is very tricky,

[00:36:29.43] spk_1:
right? But so what, you know, what what specifically I mean, do we have a heart to heart conversation with them and say look, you know, I think, you know, and I know, you know, this relationship is not ideal. Can we can we talk about it or you know, or is it just, I mean, I hate to leave folks just wait until the board chair’s term has ended and then, you know, we hope to do better in with their successor,

[00:38:16.52] spk_0:
their to their to their their two or three different ways. The first one is uh the question is whether it’s the board chair problem or the C. E. O. I mean, this is of course, you know, one of the problems because in fact the paid Ceo does report, you know, to the board and to the board chair. So the the power actually lies on the on the other uh side that the question there that they’re all they’re all kinds of consultants who can come and help, you know mediate these things. But when you get to that level, it’s already broken in a distaste away and the hardest problem is to try and avoided getting in it at the beginning and that has to do with how you pick the people, you know, in in, in the roles and that uh, sometimes we was in a very difficult situation from your skull were uh, the new board share uh, just almost immediately immediately started pushing things in that as he learned about the organization, uh, he came up with a strategy just wasn’t going to work for them and we had to reach in and in the most tender way, get him out. But then this is because uh, to get him out knowing he could also be a supporter of the organization. And so it was just about as complicated as you can say to get the dirty deed done, but we love you, we need to and can help you and the boys a lot of scrambling and a lot of stomach just turned around and came to a happy ending on on that part of it. But if the strategy that was would not have worked and would have actually driven the organization the bankruptcy,

[00:39:08.72] spk_1:
you have to be very, very careful about circumspect about who you put in the board leadership, you know, if even even vice chair because the presumption is that the vice chair is gonna become the chair, assuming he or she is, you know, competent. So you have to be careful there and and other board leadership positions to its it’s very important and you you you’re right, I mean you can end up with uh it’s something that really is is detrimental to the organization and you’re stuck, you know, for two or three years.

[00:39:30.42] spk_0:
Well. And you know, this is of course why it goes back to your very first question when you asked me, you know, why did I pick the governance committee to start? It’s because that’s the place where these issues get sorted out and need to be sought on the strategic way. Mhm.

[00:39:31.32] spk_1:
Yeah. Put put time into thinking about these things and planning, planning, succession planning, I presume you have a succession plan for for the ceo you know, there should be succession planning on the board as well. You know, we talked about as people leave the board, but succession,

[00:40:09.31] spk_0:
oh we know the slots that you’re needing to recruit for. I always need to have a couple of uh potential board chairs ahead of the Finance committee, one or two heads of the development committee and the job, it’s a delicate because when you who clued somebody onto the board, you often have a view as to what role they’re going to be best set. They may not, however, understand that and they may be so excited to be on the board that they want to sort of dive into some area or they have neither skill nor So it requires some discussion to sort of make it that make that work out.

[00:40:58.01] spk_1:
Yeah, I was invited to be a board member once and I I turned it down because I didn’t think the organization had really thought through what benefit I could bring to the border. You know, why I’d be a good board member. Um, it was a smaller organization and I was supporting the work. But I I didn’t I just didn’t feel that they had done their due diligence around me and you know, why they wanted me. It was just, well, you’re a supporter, you know, you’re you’re in the area. So, you know, would you like to be a board member? And

[00:41:00.97] spk_0:
I mean,

[00:41:02.86] spk_1:
time, time constraints went into it also, but I didn’t, I didn’t feel and I continued supporting the organization, but I didn’t feel they had they were really taking board membership as seriously as they should, even as a small organization.

[00:41:18.91] spk_0:
Yeah. You never know until it does man, you got mixed into all these things and it can turn so bad, so you’re just much better to not get started and getting into one that doesn’t fit

[00:41:47.81] spk_1:
right. And then, you know, the embarrassment of you have made me having to leave before your term is over and then there’s bad feelings there, and I just Yeah, so think through, you know, be careful about, be thoughtful, be circumspect about who you invite on your board,

[00:41:49.02] spk_0:
That’s

[00:41:49.65] spk_1:
two or three years can be a long time with the difficult board member or a couple of board members. Two or three years can be a long time.

[00:41:58.11] spk_0:
Yeah. And a lot of them maybe, uh, sits here so

[00:42:09.60] spk_1:
well. Yeah, that’s a, that’s a long, that’s an awful long term. Six years. I mean I’m all for, you know, maybe extending for a second term, two or three years and then, and then the second term. But

[00:43:13.60] spk_0:
I remember this battle that I lost some years ago when on sports share and that uh, this person had endowed a new athletic field for one of the universities in the area. And we needed a new athletic feeling a little bit around the edges. Often I said, uh, I need him on the board. The head of the company said one, this isn’t going to just fit this question, but I’ll make sure he sits beside me every meeting, I’ll keep him under control. Said one even got two more years left, he’ll be here afterwards and we didn’t do it. Somebody else got the gift. But I’m pretty sure it was the right one because that they, there is a culture that you have to deal with. And that’s that if you have overtly disrupted people that can, in fact, that’s just supposed to people who have good clear ideas, well reasoned that are different than yours. That’s a whole different topic. But uh, loosely cannons learning around can can cause all kinds of difficulty.

[00:43:41.60] spk_1:
I think it sounds like you were wise to uh, to take the advice of the person and not bring that member honest, but that’s a very good point. You know, warren, you’re only gonna be here for two more years, they’ve got years after that and you know, and really, how well are you going to be able to constrain them? You know, if, if these, if the person becomes obstreperous in, in a, in a board meeting, are you gonna be willing to, you know, put them back in their place publicly in front of the rest of the board and maybe there’s staff in the room at the same time and that could have been ugly. So you were wise, I

[00:43:52.60] spk_0:
didn’t feel wise this time, but the way you describe it, you’re absolutely correct.

[00:44:20.59] spk_1:
Yeah, okay, we’ve said enough about how bad it can be. Um, so hopefully you have a good board chair ceo relationship, it’s, it’s supportive, its collegial like you said, you know, you, you couldn’t drive a thin nail between the two of you in public but you have, you have things out in private and, and, and there should be a lot of communication and I think a board chair and see, you know, they should be in touch. I don’t know what’s a week or so.

[00:44:22.25] spk_0:
It takes a month, right? It takes a lot of time. Uh, the ones that I was working on recently, it just turned out that uh I was taking 40, 30 to 40 hours a week of the chair. And that means you got to make sure you have the time uh to put into that

[00:45:14.59] spk_1:
too. Yeah, and the person that you’re asking has the time. Yes. All right, so I’ve been I’ve been looking forward to talking to you about planned giving. Yeah, because you have a chapter on plant giving and foundations, and I’ve been making a living a plan giving for A good number of years, 2400 years. Uh and your plan giving donor, it sounds like uh so and you’re you’re playing giving chapter, you spend most of your time, and it’s just, you know, it’s one chapter and you make the point that playing giving could be a series of books. And indeed, I have

[00:45:21.00] spk_0:
a I

[00:46:13.88] spk_1:
Have a 400 page treatise on planned giving, you know, on my shelf that I hardly ever have to refer to, but when I do it’s comforting to know it’s there. Um so, you know, your your chapter is an overview of you talk about iras and trust, different types of trusts and uh charitable gift annuities. Um um My focusing planned giving is now, so I I I I am a startup plan giving consultant. I I initiate the kickoff launched programs. Um So my focus is mainly on Will’s because I think that’s the place to start a plan giving program. Um but again you’re doing an overview, You’re not talking about starting a plan giving program. Your your chapter gives an overview of playing giving, but I’ve still been anxious to talk to you about it, especially, you know, because you’re playing giving donor to what what do you what do you see as the role of planned giving, how critical to you is

[00:49:23.97] spk_0:
This to me? It’s uh that it’s as you pass by a certain point in your life and I don’t know whether it’s 60 or 65 uh that the actuarial tables begin to sort of uh well differently. And that uh somebody uh is looking at once to make a meaningful gift and they may be worried about, you know, the cash flow and something like a channel remainder trust or channel annuity is that the donor life, the fact they’re able to give a big number And they in fact, no, they’re going to live for another 40 years. And so it’s a big deal that you and the other side, you know, the end is much closer than the dome. So it’s a very happy kind of situation. Uh And what it really does is that people who are going to worry about end of life expenses are able to use this set vehicles and there are all kinds of tax incentives. I mean the one I personally caught my attention was the I. R. A. I’ve spent 30 years of my life you know building that up at every step along the way for retirement income. And that somebody had developed wants to sit down and said that you do understand you know what the tax implication is when you die of the I. R. A. And by the time you look at he said this is actually free money because you’re not taking very much away from your kids and you’re giving a lot more you know to the charity. And so those discussions can be just enormously beneficial and it’s uh but you bring it up with sort of the right point in a person’s Your life at Harvard. We never heard about a charitable annuity at a reunion before the 45th reunion. And by the time becoming the 60th that’s all you’re hearing about these vehicles. So that that that that there’s a time and a place for it. And it also of course comes back to our earlier discussion of the of the uh the annual fund giver. The trustee who becomes a trustee emeritus contributes to a capital campaign. And then plan giving comes right on. And as you get into the habit of giving through the other things you become more receptive, You know, nor philanthropic about these later on in your life kinds of up to us. And that what you need there is you need people who are really specialists like yourself because there are 1000 ways you can put the thing together. And I picked just about six or seven or what are the most common ones to, to make them the point. But those are the ones which, uh, your hospitals and museums and college so forth. You tend, you tend to use.

[00:50:28.46] spk_1:
Yeah. And I see it as essential to the stewardship of donors. You know, you want that lifetime relationship. It’s, it’s stewardship over a long period. But in the, in that period there are, there’s cultivation and solicitation, you know, for the next gift. So as your stewarding over a lifetime, you’re cultivating and soliciting for different, different phases, you know, the annual, the, the major, the capital, the, and, and, uh, ultimately the planned gift. Um, so it’s, uh, so I’m interested in, you know, you as a, as, because I worked with a lot of plans giving donors. Um, I’ve worked with thousands through the years. Uh, but you know, I don’t get to have the conversation with them that I’m, you know, on the same level having with use. I mean, so I, I have to sort of suss things out a little bit. Uh, it sounds like for you, the tax advantages of, of the Ira, we’re appealing

[00:50:29.99] spk_0:
Well, but

[00:50:31.61] spk_1:
that tax advantage was moving for

[00:50:33.94] spk_0:
you when I looked at, I said, this is, this is a very inefficient way to distribute the IRA and my kids, I can,

[00:50:42.21] spk_1:
they’ll be taxed on.

[00:51:25.56] spk_0:
Exactly. And so therefore this is money that I can get much more leverage. And by giving out to the outside so that I’ve been really hammering at people that for the last uh, five or six years. Then you come back to the notions of, uh, where you want to make a really significant, you know, impact. And this is where charitable remainder trust uh, can be really helpful so that you want to sort of make a half million dollars million dollar gift. But you have to worry about keeping the food on the table through your declining years. And there, Oh, that uh, that you put the money inside for that trust. And it takes care of the income to your life or your life and your spouse’s life. But there’s a big number that goes to the, uh, the museum of the university of what? Not at the end. And then of course it becomes particularly interesting is still Harvard uh, does it very nicely, is that you can designate up to 49% of it to some other organization. And

[00:51:57.59] spk_1:
right, well, Harvard, Harvard is an outlier there because they have the Harvard Management

[00:52:00.88] spk_0:
corporation. But what that does

[00:52:11.85] spk_1:
just, that was just for your trust, most, most nonprofits can’t do that. And, you know, the trusteeship ends up being with the, with a Fidelity or Schwab or, you know, some, some financial institution.

[00:52:16.41] spk_0:
But what it does is it, uh, in that case it allows organizations that don’t have very sophisticated plan dealing. And you really worry about the investment advisors, they’re using uh you can sort of put that underneath the same, I’m broad and the fidelity to do the same thing.

[00:53:01.85] spk_1:
Your larger point that one remainder trust can help multiple charities. And yeah, I know you make the point in the book that Harvard Management Corporation allows that. So as long as I guess, I guess as long as 51% goes to Harvard 9% can go to other charities. Uh, But if it’s an outside manager and some some financial institution manager acting as trustee, then uh oh there is unlimited ways you can divide the, but then the lots and lots of charities from one single trust

[00:53:25.85] spk_0:
as somebody who makes a living designing these things. Of course, your greatest single friend of this is the U. S. Congress because the laws change. And just as soon as you have finally tuned strategy in one place, you’ll go off change and then you have to come back and you re think about it. So it’s it’s a it’s a it’s a continual ideally, once you getting along you can’t just do it right. And it’s done.

[00:53:54.05] spk_1:
Yeah. But this the significant tax code changes only come like every 15, 20 years or so. Yeah. So you’re you’ll go through a couple in a career. Uh, But again and again, you know, my work is mostly at the at the formation of planned giving level. I mean I’ve I’ve done $25 million dollar lead trusts and I’ve done multiple remainder trusts and hundreds of gift annuities, maybe thousands. I don’t know hundreds at least. Um, but my work is mostly at the formation stage, getting folks getting nonprofits set up with

[00:54:10.24] spk_0:
just how to do

[00:54:35.44] spk_1:
it. Let’s start asking with because let’s start asking for bequests simple gifts by will. Let’s start there. That’s the foundation. Uh, I believe of of any planned giving program is, is just a simple gifts by will. Um, and then in years later, you know, you may graduate to the more sophisticated gifts depending on the size of your organization. You might not, you might just, you might just be content with doing requests indefinitely and you’ll capture most of the plane gifts anyway because that they’re always the

[00:55:03.44] spk_0:
the most common comment is powerful. The will is, is the first place. And then of course, uh, way way back when that I can that I remember somebody, uh, one of, one of my ancestors uh, basically uh, was going to give a gift of, Of a, of a certain percentage of first stage and the other as you know, I don’t want to do it that way. You want to make sure that uh actually gets a specific money. And so instead of the percentage putting what you thought was a huge number, which was actually 1/10 of what we had it gone the other way. So you have to have all sorts of funny kind of twisted thinking that you have to sort of unravel that process.

[00:55:59.74] spk_1:
You, you flush that story out in the book. You tell that one in a little more detail in the book. So folks got to get the book. Um, warren, let’s, let’s leave folks with just, You know, you’ve got these 40 years of experience, multiple, multiple board memberships, board chairmanships. You’re a donor in your own right through times, decades and decades. Leave folks with some, some fundraising wisdom, please.

[00:58:02.02] spk_0:
I think that uh, philanthropy is fundamentally a very satisfying activity that basically you’re helping to move social causes along along that I next, of course, is the whole power of the nonprofit sector is that I have there there’s almost a spiritual aspect uh, built to it. I, I enjoyed my corporate boards. We make changes things that nature new parts or what, but there’s something different. There’s something different in the nonprofit and when you’re trying to sort of move society along in some ways that you think are, are important and uh, that what you have to learn is that all you have to educate people on the opportunities. Uh, that the book was originally with basically the nutritious e right after a lot of them are asked to be trying to be, the first thing they say is do you have to ask people for money because I’m not good at it. And the answer is yes. You are going to have to ask for it and we can train you how to ask for it. And it starts by, you’re basically making a major commitment because that gives you the passion and so forth to move the cause forward. But it’s uh, it’s when the four organizations I’m involved with now, he’s one of them are ones that I actually believe in the, in the mission in a deep internalized, you know, real kind of of way. And if I didn’t, I’d have, I’d have gotten involved in other things. Just mean, you can’t pick up new choices, a lot of ways that some of the smaller things I do, uh, they’re very interesting, uh, the kinds of ones that, uh, core values, but it’s, it’s an, it’s an opportunity, you know, to, to move the world forward. And that’s that’s that’s that, that that’s what why people give their time in the, in the treasure.

[00:58:10.32] spk_1:
Thank you so much. Warren fre Mcfarland, he’s a Professor emeritus at Harvard Business School. The book is effective fundraising, the trustees role and beyond. Published by Wiley Warren, thank you very much for sharing.

[00:58:22.23] spk_0:
It’s great with just terrific. Thank you so

[00:58:42.82] spk_1:
much. My pleasure if you missed any part of this week’s show, I Beseech you find it at tony-martignetti dot com were sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. Creative producer is

[00:58:43.78] spk_2:
Clan Meyerhoff

[00:58:44.70] spk_1:
shows. Social media is by Susan Chavez. Mark Silverman is our Web guy

[00:58:52.92] spk_2:
and this music is by scott stein. Yeah, thank you for that information, scotty you with me next week for nonprofit radio Big non profit ideas for the other 95%

[00:59:12.72] spk_1:
Go out and be great. Mhm. Mhm.

Nonprofit Radio for May 31, 2021: BFD: Board Financials Dilemma

My Guests:

Andy Robinson & Nancy Wasserman: BFD: Board Financials Dilemma

What do you do for board members who can’t read your balance sheet? The authors of “The Board Member’s Easier Than You Think Guide To Nonprofit Finances” can answer that. Andy Robinson and Nancy Wasserman explain why understanding finances is critical so board members preserve your good work and protect themselves. Do their eyes glaze over when the numbers come out? We’ll help your board achieve financial literacy.

This originally aired on March 2, 2012 as show #81. This is show #540. Take a trip back in time with me. Of course, in 2021, your board members still need to understand your financials.

 

 

 

 

 

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Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
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[00:00:11.44] spk_0:
Hello and welcome to tony-martignetti non profit radio big non profit ideas for the other 95%. I’m your aptly named host and it’s March 2nd 2012.

[00:00:32.74] spk_3:
Who is that low energy uninformed imposter and that music. It’s May 31, This week’s show maybe from the deep archive, but that doesn’t mean we bring back a

[00:00:36.73] spk_0:
Host from six ft under.

[00:00:49.24] spk_5:
Hello and welcome to tony-martignetti non profit

[00:02:24.44] spk_3:
Radio big non profit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh I’m glad you’re with me. I’d get slapped with a diagnosis of Takayasu says arthritis if you inflamed me with the idea that you missed this week’s show B. F. D. Board financials dilemma. What do you do for board members who can’t read your balance sheet? The authors of the board members easier than you think. Guide to nonprofit finances can answer that. Andy Robinson and nancy Wasserman explain why understanding finances is critical. So board members preserve your good work and protect themselves. Do their eyes glaze over when the numbers come out, we’ll help your board achieve financial literacy. Yes. This originally aired on March two, That was show # 81. This is show # 540. So take a trip back with me in time. Of course, In 2021, your board members still need to understand your financials, Antonis take two planned giving accelerator. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o. Here is B F D Board Financials Dilemma.

[00:03:08.34] spk_0:
Andy Robinson provides training and consulting for nonprofits in fundraising, board development marketing and earned income. He specializes in the needs of groups working for human rights, Social justice, environmental conservation, historic preservation and Community development. Nancy Wasserman has over 25 years of experience in community finance and social enterprise development. Her particular skill is working with clients on projects that must satisfy both financial and social or community goals. They worked together to co author the book, The board members easier than you think. Guide to Fund to nonprofit finances, published by Emerson in church. And I’m very glad that their collaboration brings them both to the show. Andy nancy. Welcome. Thank you.

[00:03:17.16] spk_2:
Thank you. tony

[00:03:18.37] spk_0:
Pleasure to have you both Andy. Pleasure to have you back

[00:03:22.21] spk_2:
to talk

[00:03:22.98] spk_0:
with you again. Thank you Nancy. Why is this important for board members to care about the financial condition of a charity?

[00:03:45.04] spk_1:
Because that’s really what your charges as a board member, you have the responsibility to make sure the organization is achieving its mission, and the way the best way to do that is to make sure it has the resources it needs to do it. Um And the financial statements and the finance, nonprofit finances is how you know, um pretty quickly what’s going on, especially if you’ve you’ve got that information. You also have some responsibilities to the community um to deliver non profit um uh that does achieve its mission and does it in a responsible and fiduciary fiduciary appropriate way.

[00:04:15.65] spk_0:
So board members are have a fiduciary duty to the charity, right?

[00:04:20.82] spk_1:
Absolutely to the charity and to the public at large.

[00:04:25.06] spk_0:
So why do you say the public at large?

[00:05:01.24] spk_1:
Why? Because the the uh in the U. S. The Internal Revenue Service typically gives charities a uh nonprofit designation which allows them to receive contributions and issue um tax deductible receipts. And because the US is for going that tax um on those on those dollars and giving the public a public benefit, um the IRS exercises oversight of non profit charities and make sure that they really are, um, delivering on their charitable

[00:05:03.78] spk_0:
purpose. So, there is some public money in here. It’s foregone foregone tax revenue

[00:05:10.61] spk_1:
at a bare minimum. Often there’s also, uh, direct public money from government grants or government contracts.

[00:05:19.64] spk_0:
And how about, um, financial problems that can occur within the, within the, um, within the charity? Like, um, you bring out an example in your book of, uh, people not getting their salaries paid, things like that,

[00:05:44.34] spk_1:
you know, you there is that, that oversight potential here, you’re, you are running a small business and, um, you want to make sure that your employees are well cared for, that you’re achieving your mission in, in the world at large. Um, sometimes in, in charities will see folks um, you know, giving up salary, um, and, or, um, deferring payment um, out of the goal of achieving the mission of the organization in the long term, um, that seriously hurts the organization because um, people aren’t really watching what’s happening with the money. Where is it coming in? Where is it going out?

[00:06:14.34] spk_0:
And Andy? Um, isn’t there potential personal liability for board members? When when there are problems like this, like nancy’s describing?

[00:06:21.51] spk_2:
Well, let me do the disclaimer here, which is that neither nancy nor I or attorneys and we can’t give people legal advice.

[00:06:34.24] spk_0:
Okay, Well, there’s no, yeah, I know we haven’t, nobody’s giving you a, I don’t know. The listeners have not given you a retainer fee, so not yet. No.

[00:06:54.34] spk_2:
Okay. I will say this. Um, if there is non payment of payroll taxes, for example, if a sensation goes into debt doesn’t pay the I. R. S. Or state taxing agency’s board members are individually liable for that. Most most expenses. Board members are protected from being personally liable on but there are some exceptions. So I don’t know that that’s what drives this conversation. Board members are simply looking at the balance sheet as a way of making sure that they’re not personally liable. That’s one level on this conversation but there’s a whole lot more levels having to do with the stuff that nancy was talking about. Are we being efficient meeting our mission? Are we tracking our work so that we know we’re being effective and that’s really what financial management is about.

[00:07:41.24] spk_0:
Indeed. Okay. There’s certainly a whole spectrum of reasons why board members should care. I just wanted to bring out the last one which is, there is the potential of, of personal liability. Um, let’s see. Um, we have just about a minute before a break and I’m hoping nancy, why don’t you introduce the idea of the financial dashboard and then we’ll talk a lot more about it right after this break.

[00:08:27.44] spk_1:
Sure. The financial dashboard is something we introduced that, that really gives you a one page sense of how the organization doing. What I’ve found happens with a lot of Nonprofits is that they, um, they give their boards just reams of paper and um, all of a sudden you get the budget and the performance and the balance sheet and there’s 15 pages of financial statements and most board members, even ones who do know how to read financials don’t plow their way through it. And so the dashboard is essentially a one page um, opportunity to get a sense of um, how are you operating financially? Are you being efficient and um, are you having an impact?

[00:08:36.84] spk_0:
Andy I want to throw a question to you quickly. We got a question on twitter from Mazarin. What if an executive director was found stealing one of the things nancy? And I were talking about uh, kind of fraud issues earlier. Um, would you give them a second chance?

[00:09:12.94] spk_2:
Oh boy. Um, well, I’ll be curious to hear nancy’s answer to this. My initial response No, followed by. It depends. And um, I actually was on the board of an organization where we found the opposite problem, which was the board Executive director was pouring money into the organization. He emptied out his retirement account, but he wasn’t telling anybody he did this because the grants weren’t coming through and he was too embarrassed.

[00:09:24.35] spk_0:
So that’s a, that’s a, that’s a problem of being over generous though,

[00:09:28.57] spk_2:
it was paying for himself. We ended up firing the guy and the reason was he wasn’t disclosing to the board what the board needed to do its job. And I would say the issue in that case isn’t so much as misdirection lying. So I am obviously theft is a bad thing, but the board needs full disclosure from the executive director to be able to do their job well. And that’s really where I would go on that.

[00:09:57.14] spk_0:
And how about you nancy? Uh Andy was curious to hear your answer and

[00:10:35.14] spk_1:
I know I would say um again like Andy, it depends um probably depending on the amount of severity and this situation. Um You know, if if the executive director was borrowing $20 from the petty cash um when they forgot to bring um their wallet to work one day. Um clearly that’s not, not egregious enough to to fire somebody. But if uh they’re helping themselves to the uh to the checking account and redirecting grants into their own bank account probably caused fire them

[00:10:41.92] spk_0:
even if they pay it back. Right. That really, even if they pay back with interest, that really doesn’t

[00:11:01.04] spk_1:
matter, does it? I mean, the thing about nonprofits is, you know, they’re not your own private fiefdom or your own private business, there a community, um, engagement where the reason, you know, you have a board of directors that, um, are the final legal responsibility for the organization. Um, so you really shouldn’t be operating it like your own private business.

[00:11:34.14] spk_0:
Let’s talk a little about the dashboard now nancy, the financial dashboard we introduced earlier. Um, it’s a one pager, which I think will be a relief to people is that they’re not getting a sheath of financial, uh, forms and, and, and balance sheets. But what, what, what do you think, what are key parts that should be in this financial dashboard? That to sort of streamline the overview for for board members?

[00:13:19.34] spk_1:
Um I would say that that there’s really three parts to it. There’s a financial part where you’re looking at, you know, sort of what’s our total budget? Um You know, every board member of every organization should be able to very quickly say whether the organization is a $300,000 a year organization or $5 million a year organization? That’s sort of a basic um sense of scale. Um Are we making money or not? Um Do we have net income? Um uh Do we have cash on hand? Those kinds of questions? Um Do we uh do we have a network or we, you know, if everything had to be liquidated today? Um would there be any any money left over or any value left over? Um, that that was tangible value, not just, uh, goodwill. Um, we also want to be looking at at how efficient the organization is and efficiency changes depending on what the organization does. It’s, it’s really a sense of being able to measure you against yourself or against industry standards. Um, and it’s, you know, the, the level of what it costs to deliver, um, services, for example, to severely challenged populations versus what it takes to deliver services to, um, highly educated people in, uh, an urban area where they’re all easily able to get to something. Um, the cost levels are gonna be different. And, and we’re not saying that they should be the same, but to know, um, what it costs for you to serve your clients, um, what it costs to have volunteers, um, and then the impact. And I don’t know, Andy if you want to talk a little bit about that, uh,

[00:14:00.04] spk_2:
how you measure whether you’re meeting your mission or not. And there are often new miracle measures that you can think about. You know, if you’re a land trust, how many acres are you preserving if you do mentoring with Children? How many adult Children matches do you have? I sometimes this is long term tracking, which is hard for a grassroots organizations to do. But in most fields there are ways of measuring your impact in terms of the number of clients you’re serving or the number of audience members who are involved. And hopefully there’s some measures that you can come up with that act. The quality of your work as well. Okay, So people here is, we could get this all on one page. You would have data from two years ago. You’d have data from last year, you’d have data from the current year. You could lay them out and see what the trends are. All

[00:14:22.34] spk_0:
right. That’s the financial dashboard. I love how you guys have this little dance worked out where nancy talks about the financial and efficiency parts, but then she throws it over to a co author, uh Andy for impact and you have it all worked out sort of sort of taking the show over. But it’s ok. It’s in a good way. Um which which leads me to question. All right. So I have to ask when two of when you co author a book, how do you decide whose name comes first? Did you just do alphabetical order or did you flip a coin or uh See I’m too narcissistic to co author with anybody, but but how did you guys work that out? How did you decide

[00:14:47.34] spk_1:
that? Andy Andy’s alphabetically. First on first names and last names. And um, the honest truth is is he did a lot of the writing work, um, where as I did help him with content. So it was very easy for me to go first.

[00:14:58.48] spk_0:
All right. So if I had come in, you wouldn’t have looked only at martignetti you would have also looked at Tony and then I’d have fallen maybe to the bottom, uh, which is probably where I would have had much to contribute to this. So you’re wise not to take me even though I pitched you

[00:15:13.78] spk_2:
otherwise, your name is well known in the community. We might have put your,

[00:15:18.15] spk_0:
uh, your publisher would never have approved that. Um, one of the questions

[00:15:23.80] spk_3:
that we asked before the

[00:15:46.94] spk_0:
show that relates to what we’re talking about now is, um, do you believe all your board members have at least a general understanding of your financial position and 70% said yes, 30% said no. So that’s pretty good, 70%. But the 30% they’re not really very confident a general and that was just a general understanding. Um, Okay. So the, uh, that’s the dashboard. Um, Andy should these things be devoted only to the, the authority of a, of a finance committee?

[00:16:19.64] spk_2:
No, I mean, I think a really good use of the finance committee is the oil stuff down. The rest of the board can understand it provides support to the rest of the board, serve as mentors and back up for the people on staff who were doing this. This book is not about how staff members need to do financial management more effectively. But the reality is a lot of people who are executive directors or even finance directors need help and one of the goals of Finance Committee is to give them that help when they need it. So a way to think about this is so excuse me, if the board is operating at a high altitude and the staff is down on the ground, flashing through the weed, the finance committee is sort of in the middle there providing a bridge between those two groups of people and

[00:16:51.53] spk_0:
so that means that financial dashboard is for the whole board to review. Right?

[00:16:55.99] spk_2:
Yes. How absolutely

[00:17:10.44] spk_0:
was that? A heck yes. Is that you can say hell yes. Okay, Yes. Okay. We have another question on from twitter, um, reminding listeners, you can join the conversation on twitter using hashtag non profit radio board members need to look at the impact of the organization and I guess this is for you, since you talked about impact. How do you measure if you’re meeting your mission or not? I guess she’s looking for a little more detail.

[00:17:22.20] spk_2:
Okay. Well

[00:17:24.42] spk_0:
obviously depends what your mission

[00:18:14.04] spk_2:
is. There are some standard benchmarks for how you’re doing. If you work with substance abuse, there are networks that do that, that can talk about ways of tracking your impact. For example, how many people come through a program get clean and stay clean if you are a food bank and you’re delivering food to the community. There’s a number of metrics there that come out of America. America’s harvest. I forget the name of the national network, but they’ll tell you how much money you should be spending more or less based on the population that you’re serving and how much he pounds of food you can put out into the community. Pretty much every nonprofit upset has some metrics that are relevant. And the trick is to learn the ones that are relevant type of organizations who, and then try and adapt them to your particular needs.

[00:18:18.52] spk_0:
And that would be important for the executive director to be recognizing certainly. And then right. And then conveying that to the board.

[00:18:25.04] spk_2:
Yes. And in some cases, depending on the size of the organization, there is some board work to help find those numbers. I mean, I work a lot with really small organizations who has, his staff are overwhelmed and would be great to say to a finance committee on a volunteer basis. I’m trying to figure out what the relevant metrics are for part type of organization who would be willing to do some research and bring that back to us aboard. But in a larger organization. Yeah, that’s going to fall the staff.

[00:19:01.64] spk_0:
One of the other questions we asked pre show, does your board have a committee devoted to financial issues? About 80% said yes and the remainder roughly 20% said No. Um, Nancy, does there, does there have to be a finance committee?

[00:19:48.74] spk_1:
Um, there does not have to be a finance committee. I think it really depends on the size of the organization. Um, the level of support that the director might need. You know, how complex the organization is and uh, also how savvy uh, the board is. If most of the board understands financials and feels quite comfortable with it in a small organization, um, you could get away without a finance committee. I’d say you want one in any organization that’s about to undertake any kind of major financial growth or change or, um, uh, new initiative um, in a larger organization. Um, it just is a great way to assist, um, either the finance manager or the executive director and developing budgets and exercising oversight because things don’t happen is exactly as people plan them to

[00:20:17.64] spk_0:
with me today are Andy Robinson and Nancy Wasserman co authors of the board members easier than you think guide to nonprofit finances. Um, let’s, let’s talk some about diversifying income sources uh, nancy, you make a point of having that in a couple of chapters of the book. Um why is that important first?

[00:20:30.64] spk_1:
You never want to be totally reliant on just one funder. Um You don’t want to be in a situation where um, if that one funder suddenly says, we don’t like what you’re doing, um that you’re suddenly scrambling and having to find uh, other ways to support your activities and your programs and what you do for the, for folks in the community.

[00:21:01.74] spk_0:
I think we’ve seen a lot of that in, in our recession, uh, agencies that rely exclusively or too heavily on, say, government fees for services or maybe even government agency grants or, and, or foundation grants, uh, those of all sources that have been cut

[00:21:44.34] spk_1:
back. Indeed, that’s true. And that’s part of what, um, it’s both diversifying types of financial support, but also, um, the number of supporters within each type, so you’re not totally reliant on just one foundation or one charitable donor, um, and, uh, and that you have that diversity of donors and foundations and government and, uh, your own revenues, If there’s a way for you to do that.

[00:22:06.74] spk_0:
We have a comment again from twitter. Um, just gonna point out to, uh, the person who wrote that, john that we did talk earlier about individual personal liability for non profits. You may have missed that part of the show, but you can always catch it on the archive on ITunes and our itunes pages. non profit radio dot net. Um Then

[00:22:08.54] spk_3:
what are

[00:22:09.81] spk_0:
Andy some of the sources of income that a nonprofit might look to that they’re not currently exploiting.

[00:23:09.44] spk_2:
There’s three big buckets here. tony The first book, It is private giving. Private giving is foundations, corporations, individuals and of course people leave behind when they pass away the big category there as individuals and within private giving about 80% of the money. Year after year comes from people and most of the groups that I work with don’t invest enough time and energy raising money from individual donors. So that’s the first category. Second category is public funding, that’s government funding from earl state, local, regional, municipal, all the government levels. And as you already indicated, this is a shrinking resource right now. And the groups that I think are getting hammered the worst during the recession or the that are relying on government. The third bucket is earned income, which is non profits arching for the services they provide are in some cases selling goods community and of the three, that’s the biggest of all this is sort of the surprise for people is that earned income is about the same amount as private and public funding put together when you look at all the nonprofit across the country.

[00:23:24.14] spk_0:
That’s interesting. Yeah. You don’t generally see that in in fundraising reports like giving us a earned income is not part of their

[00:23:29.40] spk_2:
private philanthropy. They’re very clear the numbers a little skewed because if you’re a private college and you’re charging tuition that shows up as earned income if you’re a private hospital and you’re charging a nonprofit hospital, you’re charging for medical services that shows up as earned income. So those numbers really sort of skew the data. But I work with a number of organizations where I’m always pushing them to say, is there something you do that you can package up and sell you have some skill that people would buy from you?

[00:23:59.24] spk_0:
It’s time for a break.

[00:24:57.64] spk_3:
Turn to communications, where would you like to be heard? News outlets, conferences, podcasts, blogs, that’s all earned media and turn to, can help you get it. They’ve got the relationships. What about your media that’s owned media turn to, can help you improve that as well because your story is their mission turn hyphen two dot c o. It’s time for Tony Take two planned giving accelerator is the online membership community that I have created to teach you how to launch your planned giving program. I’ll teach you step by step through trainings, live trainings, resources, podcasts, Ask me anything sessions. All of those are each month and we will get your plan giving

[00:25:00.08] spk_0:
program launched

[00:26:01.64] spk_3:
members of the first class, the one that started in january. Some of them already had gifts by three months in by March, so that three months into a 12-month class gift commitments already coming. So that can happen for you to you can be getting gift commitments in the first three months. The next class starts July one. I have priced this very reasonably, Especially when you consider, well, first of all, it’s just reasonable. But then when you consider that the average charitable bequest is $35,000. Take a look, it’s all at planned giving accelerator dot com And that is Tony’s take two. Yeah, we have boo koo but loads more time for B. F. D. Board financials dilemma. Mhm. Mhm.

[00:26:05.74] spk_0:
Andy Robinson and Nancy Wasserman with me. We’re talking about BFG board financial dilemma. Andy earned income. What can a charity possibly do? What you should be looking at to try to make some money off their activities their work?

[00:26:24.94] spk_2:
Well, the question I always ask groups that are wondering about this is what do you have, what do you do or what do you know somebody else ought to have or do or no most non profit during the service business. We deliver services. Sometimes we have expertise in that area and you know I mean there’s a structured brainstorm that people can do around this. A lot of what we do in the nonprofit world is pivot away and the really entrepreneurial organizations look at what they’re giving away and they say paying market for this and you know we can we can spend the rest of the show talking about this. I don’t know if you want to, but there’s a lot of opportunities there and I see many, many organizations could be more self sufficient financially if they got at figuring out what they know and how to package it up.

[00:27:18.01] spk_0:
Is there an example you can share with us a charity that didn’t realize what they had and and then ended up being able to exploit it and make some money from it?

[00:28:14.04] spk_2:
Well, I’m an author of a book on this subject called selling social change and what’s my favorite example of this? Um, you know, I’m for a group for years in Tucson Arizona called Native Search. Their seed banks on native american crops and you know what they do is protect beats from going extinct by planting them and growing them and distributing them and probably 30% of their of their income. It’s details, their seed bank and they sell it. What they recently started doing, which was fascinating is they opened something they called the school and these are people who want to learn about how to protect seeds, grow them, pass them on to the next generation’s really about biological and genetic. Pay money and they come to Arizona for a week and they get trained and everything you need to know to run your own seed bank. And it’s an organization that was sitting on this for probably 30 years, only recently realized that people would pay for that knowledge in a classroom setting. They

[00:28:29.49] spk_0:
have been doing that all for

[00:28:30.41] spk_2:
free. They hadn’t been training other people, they’ve been taking care of the seeds, but they hadn’t been teaching. I see, okay. And they realized there are a whole renaissance of local agriculture in our country right now and they thought we could tap into this. There’s a market here for people who want to learn how to do this. And so they started doing this and they’re doing this four or five times a year and it sells out and they’re starting to move it around to other parts of the country. So that’s one example.

[00:28:54.90] spk_0:
That’s an example of knowledge. They had a knowledge and a skill that was very marketable.

[00:29:12.54] spk_2:
That’s right. And until you have what you need for better worse is you need someone in the organization who has an entrepreneurial jean who can look around and say, you know what, somebody’s going to want to buy this. And not every nonprofit is blessed with people who think that way. And I think part of what nancy and I are trying to do in our professionalized is to get more of that thinking out into the nonprofit community way

[00:30:07.24] spk_0:
and the related to uh diversifying income. I I had a comment from linked in this, uh, woman had just had a board meeting this earlier this week regarding the need for transparency and distribution of responsibility. When it comes to the finances, bookkeeping and reporting function of their historic nonprofit theater, they’ve been doing their thing. Uh, they’ve been doing things their way a long time. And one big problem is that they have a banker on the board and he doesn’t see the problems. Um, uh, so it sounds like, and and then she says, I was able to get the check writing privileges moved to another person. This is sort of segue into a conflict of interest conversation, but sounds like maybe he was the only one writing checks. Um, I secured a nice grant from a foundation and they want a financial audit. I’m moving for a review. However fear we won’t get any more money once it’s known how ignorant the board is about accountability uh nancy. Uh And he’s laughing nancy. Let’s bring you back. What would you what would you say there?

[00:31:44.94] spk_1:
Well you know how are we defining accountability here? Is there a lack of what a financial audit might uncover? Um Is impropriety? But it sounds like that’s not the case. Um More likely it’s going to um It’s not the financial audit per se but the form 9 90 that you file with the I. R. S. Which ask you now to tell us, does does the boards look at financials um How does is the board of informed, has the board seen an audit? Um uh Did they review it and approve? Um It’s really um you know there there’s sort of two sets of questions. The very pragmatic, did did you get an audit? Did you review it? Did you look at it? Um And then the more important question in my mind, which I think is the question we’re trying to answer with the whole book, which is, does the board really understand what all these numbers are telling them? And ideally with with a financial audit and accountant has come in and um, spoken directly with the board of directors and walked through each and every page of it and talked about why the financials are the way they are and what they mean. Um And I think both Andy and I have seen numbers of organizations where um there’s a lot of people sitting around the table and they leave it to the banker, um or the investment professional to, you know, they they know about numbers and they handle it and it’s really something that everybody needs to know how to do. Um, if only to make sure that the mission of the organization is uh, fully addressed by the board and the organization.

[00:32:28.44] spk_0:
This also relates to the conversation about diversifying income. I mean, here this woman, uh, I believe she’s a fundraiser, there, a volunteer fundraiser and uh, trying to diversify income source, getting a grant but fearful that the grant may not be renewed because there isn’t transparency and accountability that the, the the grant source will probably be seeking.

[00:32:45.74] spk_2:
And this is another point that was raised, sort of came out of sideways. Is this question about separation of duties, which is, you know, in a healthy organization, people break up that work. One person opens the envelope and somebody else writes the checks and somebody else approves them and somebody else gets the bank statement and balances the checkbook. And the idea here is that you’re trying to avoid mischief and fraud and if somebody says, oh I’ll take care of all of these things, maybe they have good intentions and they’re going to be perfectly honest about it. But you really need to break that into separate pieces so people can have oversight over each other.

[00:33:15.64] spk_0:
Let’s segue into the conflict of interest, um, Andy defined for us. What a conflict of interest is here. It’s so often,

[00:33:58.74] spk_2:
Well, my sense of it, at least in terms of the context we’re having here, is that if you serve on a nonprofit board, your job is to put the needs of the organization above your own personal needs. And where this plays out sometimes is people who try and receive a benefit from serving on a board. That the personal benefit that has nothing to do with advancing the mission of the organization. Where this gets tricky is that in a lot of voluntary organizations, there are inherent conflicts of interest. But if you goes to a private school and you’re on the board, your job is to advocate for policies that are going to benefit the Children in the school, and in some case that means they’re going to benefit your kid individually and sort of sorting those things out can be challenging. But the bottom line is the decisions you make have to put the needs of the organization in front of your own personal need

[00:34:19.83] spk_0:
nancy. How can we try to avoid conflicts of

[00:35:47.04] spk_1:
interest? One of the best ways is to have a written conflict of interest policy where you’ve already addressed some of the situations that are likely to happen before they happen, um, where you sit there and say, you know, define what it is that is seen as either a real conflict of interest or perceived conflict of interest, which might be a case where um, somebody was, for example, can somebody bid somebody who serves on the board of directors bid on a project while they’re still on the board of directors or not? Or do they have to resign before they even submit a bid? Or do they only resign if they’re awarded the bid, or do they have to resign? Or can they simply step out of the room for the discussion? Um Those are the kinds of questions that got kind of uh can get kind of challenging, um, particularly when any member of the board stands to benefit financially, um, from any decision of the board. Um That’s uh an outright in my mind and outright conflict of interest. Um, and, um, in most boards, you want to make sure that person doesn’t participate. And it’s, it’s always easier to have that discussion, um, when there isn’t a hot potato sitting in the room, that’s, um, somebody’s thinking that they have every right to be part of the discussion. Um, and you have to therefore bring up both the fact that somebody in the room is feeling uncomfortable that this person is present. Um, and, um, it gets a little bit more tense in those sorts of situations. Prevention is having a written policy that folks have already talked through and everybody feels responsible for making sure it’s enforced.

[00:36:11.93] spk_0:
So prevention ahead of time much better than dealing with it when it’s a, a crisis or a potential crisis.

[00:36:13.83] spk_1:
Right? And, you know, it also, um, is the transparency issue you want to make sure that your presentation to the community at large is um, is as an accountable organization, um, that that gives everybody um equal opportunity to benefit from um, the organization’s purchases.

[00:36:34.49] spk_0:
Is this the kind of policy that a board member should sign and review every year or something

[00:37:00.13] spk_1:
like that? It’s not a bad idea. Oh, you know, it depends on the nature of the organization. I you know, I’ve worked with a community loan fund and that’s absolutely required that you disclose um your conflicts of interest each and every year and that you review the conflict of interest policy every year. Um The other thing that’s incredibly important is disclosed, disclosed, disclosed.

[00:37:05.21] spk_0:
We have just a minute before a break and anything you want to add to conflict of interest discussion.

[00:37:11.17] spk_2:
I think the main thing is that if you see it, you have to name it after. If your board member and you smell something like this, you have to have the courage to bring it up. And as nancy said, it’s much easier to do this if there is an existing policy in place first,

[00:37:23.56] spk_0:
if somebody sees something like this Andy again, just a few seconds before a break, who should they bring it up to you? I’m a board member. Who do I talk to?

[00:37:39.83] spk_2:
Probably go to the chair first and say, I think there’s something fishy here, let’s talk about it and I would start there and then presumably the board, the chair will bring it to the full board. Mhm. Mhm

[00:37:50.53] spk_0:
Welcome back to big non profit ideas for the other 95% on Tony-Martignetti non profit radio nancy, let’s talk a little about financial statements. What

[00:37:53.91] spk_3:
what uh what are the basics

[00:37:55.71] spk_0:
first, what’s the

[00:38:11.62] spk_1:
overview? Um there’s really two major statements that everybody um has to deliver ones the balance sheet, which is a snapshot on any given day. Um Typically the end of the month or the end of the quarter the end of the year, um Which outlines um what the organization owns and what they owe and what they’re worth, which is the difference between everything they own. Um less everything they owe um As far as its paper value is what they would be worth on that day. Uh The other major statement is the statement of activities, also called the profit and loss or A. P. And L. Um Which is where do you get all your money, your income, your revenues from. Um And then what does it go to pay for all your expenses? And the bottom line there is your net income at the end of and of a certain time period. Uh The statement of activities is more like a movie. It covers a period of time. Uh Typically uh the beginning of the year to the end of the most previous sorry the most recent months. Um So if we were on a board uh today we probably wouldn’t see the the statement of activities through the end of february because somebody would have had to have it all cleaned up as of yesterday, but we could expect to see something through the end of january. Um And depending on what your fiscal year was um would determine the beginning period.

[00:39:45.42] spk_0:
We talked earlier about full disclosure. So I’m gonna make a disclosure. The only accounting course that I’ve ever taken I dropped out of because I was I was I was going to fail. So um so I’m perfect for this book. This it’s very informative and it is an easy read and it is helpful guide um nancy help me understand this was always seem like magic to me on a balance sheet. How is it that the assets equal to the liabilities? How does that always come out? So equal? I mean uh it’s intended that way obviously, how does that

[00:40:01.35] spk_1:
possible? It seems like um now you’re asking somebody who was not trained as a classically trained accountants,

[00:40:07.75] spk_0:
you can’t pull back. Now your name is on the book, your name is there, I’m looking right at it says nancy Wasserman,

[00:40:12.49] spk_1:
but it’s um it’s based on double entry bookkeeping which was developed by the chinese and it’s uh follows up from the abacus and um really was sort of uh uh amplified by the Italians in the renaissance essentially when you put an entry in double entry book, keeping everything that goes up, something has to go down and uh it all balances out in the end and the cash comes out. And if your balance sheet that’s like number one, if the balance sheet, if the total assets does not equal the total liabilities and equity, um it is an incorrectly prepared balance sheet and they call it a balance sheet.

[00:40:51.96] spk_0:
Right? Yes, exactly, I love that my italian forebears had something to do with confusing me now in the current day. Um Okay, what how can we help uh Board members nancy, who whose eyes kind of glaze over when they get to the balance sheet, Aside from looking to see whether the two uh the assets and liabilities equal, which they always

[00:42:08.60] spk_1:
do right. Step number one, the balance. Um Number two, um Do your total current assets, in other words, what what can be cash within a year’s time, um exceed your current liabilities? The things you have to pay off with cash in a year’s time. And so are you liquid or not? Do you have, do you have cash available to do things? Um This is the place where you’re looking for those payroll liabilities or payroll tax liabilities. If there’s a number there that’s frighteningly large, um you’ve got a big problem and if it’s payroll tax liabilities, um you as a board member may be personally liable. Um What are your long term liabilities look like? Is that that’s your debt basically. And you know, does it make sense to you? Is that number reflects the debt? You know the organization has um your net net assets. Now, you know the language of accounting is kind of like greek and um I sometimes think they made up all these names to make it even more confusing.

[00:42:17.36] spk_0:
It would be so much easier if it was, it was italian,

[00:42:19.74] spk_1:
it could be,

[00:42:21.37] spk_0:
it would be, it would, there’s lots of cognitive and it’s a romance language. I think it would be, I’m sorry.

[00:42:56.20] spk_1:
No problem. But that total net assets number, which simply means, you know what this organization more. Um, if it, if it had to liquidate today and um, if that’s a negative number, you should be concerned. Um, and, and there’s certainly many organizations where that is the case. Um, so those are the big things on the balance sheet. You know, does it, does, it sort of makes sense to you to the fixed assets and their value. Um, feel like what you have if you suddenly see something that shows that you have a fixed asset of, you know, equipment worth $100,000 and you’re scratching your head because you have no idea what you have for equipment. Um, Something’s wrong with the balance

[00:43:10.68] spk_0:
and you should and should ask that question. Absolutely. You mentioned earlier frighteningly large numbers, I mean, is part of what we should be doing, looking for anomalies.

[00:44:01.79] spk_1:
Um That’s really what you’re looking. You’re looking for things that, you know, that don’t make sense or don’t feel right or that you can’t um if you can’t, if it doesn’t feel right and you can’t really explain it, you want to ask questions. Um, and, and the numbers, you know, the thing about numbers is um, they’re pretty um, they’re very, you know, they’re either on or off and um, it’s harder to lie with numbers. Um, so you’re gonna know right away that you could have frighteningly large numbers with a, with a complex organization and that would be fine. Um, if if they’re they’re balanced out, if there’s cash in the bank, if it feels like there’s equity.

[00:44:37.09] spk_0:
Mm This is a critical subject. Another question that I asked on the, on the pre pre show survey is for those charities that do have a board committee devoted to financial issues. Are you confident that each committee member is fluent in your numbers and understand your financial position? Only 25% said yes. The remaining 75% were either no or not sure and no was pretty large. About 60%. We have to stop there. Andy Robinson and Nancy Wasserman are co authors of the board members easier than you think. Guide to nonprofit finances published by Emerson and Church Andy Nancy. Thank you very much for being guests.

[00:44:50.52] spk_1:
Thank you Tony.

[00:44:56.59] spk_0:
Thanks for having us. It’s been a real pleasure. And also thanks to your publisher, Kathleen Brennan at Emerson in church for her promotion assistance for the show.

[00:45:35.69] spk_3:
That was fun. A bit of nostalgia. I had to keep in a short burst of eye of the tiger had had to do that. Thank you for ramping back in time with me Next week. Our 2021 nonprofit technology conference coverage continues. Oh, conference coverage continues. I like that. If you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by Turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c o.

[00:45:49.59] spk_5:
Our creative producer is Clan Meyerhoff shows, social media is by Susan Chavez. Mark Silverman is our web guy and this music is by scott Stein. Mhm Right, thank you for that. Affirmation scotty be with me next week for nonprofit radio Big non profit ideas for the

[00:45:56.39] spk_3:
Other 95

[00:45:58.99] spk_5:
go out and be great.