Tag Archives: fundraising software

Nonprofit Radio for November 9, 2020: How To Work In Uncertainty & Low-Cost Fundraising Software

My Guests:

Gail Bower & Karen Eber Davis: How To Work In Uncertainty

A June study of nonprofits has lessons for now and our future. The election may be settled, but there are unknowns afoot: reaction to the election; the pandemic; a divided federal government; federal stimulus; racial reckoning; climate change. The study’s co-authors shepherd us. They’re Gail Bower at Bower & Co. Consulting LLC and Karen Eber Davis at Karen Eber Davis Consulting.

 

 

 

 

 

Chris Bernard & Amadie Hart: Low-Cost Fundraising Software

 

Chris Bernard and Amadie Hart, the co-authors of Tech Impact’s new software selection guide, talk us through: What these systems offer; how to compare them; and how to select the best one for your needs. Chris is from Tech Impact and Amadie is at Hart Strategic Marketing.

 

 

 

 

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[00:03:18.74] spk_0:
Hello and welcome to tony-martignetti non profit radio. Big non profit ideas for the other 95%. I’m your aptly named host. By the time you hear this, the election will be settled. It damn well better be. I hope you were okay. Going through it. I was immersed in the horse race and probably too much, which means I still am as I’m recording. But by the time you’re listening, it looks like it’ll be over. I hope we’re both OK. Be sure to take care of yourself, please. And others, I will do the same. Let’s each be understanding of what we and those around us have been through. It’s been a crisis, a trauma, and it’s time to start healing. I know there’s a lot of work and a long journey ahead. No doubt if we each take care of ourselves and have compassion for others, we’ll be starting that journey on the right foot. Let’s get started together. Is non profit radio still your favorite abdominal podcast? I just love that word. Why say weekly? When you can say abdominal, force your friends into the dictionary, I’ll start a campaign to replace the word weekly maybe not. No campaigns for a while. Oh, I’m extra glad you’re with me. I get slapped with a diagnosis of politico phobia. If you lobbied me with the idea of missing today’s show How Toe Work in Uncertainty. A June study of nonprofits has lessons for now and our future. The election may be settled, but there are unknowns afoot. The pandemic reaction to the election, a divided federal government, federal stimulus, racial reckoning, climate change. Need I continue. The study’s co authors shepherd us there, Gail Bauer and Karen Ebert Davis and low cost fundraising software guide Chris Bernard and Amidi Heart. The co authors of Tech Impacts New Software Selection Guide. Talk us through what these systems offer, how to compare them and how to select the best one for your needs. So stop asking, what’s the best system? Although I did Antonis take two. My November webinar were sponsored by turn to communications, PR and content For nonprofits, your story is their mission. Turn hyphen two dot c o and by dot drives Prospect to donor simplified tony-dot-M.A.-slash-Pursuant for a free demo and a free month here is had a work in uncertainty. It’s my pleasure to welcome Gail Bauer and Karen Ebert Davis to non profit radio. They are co authors of the study. What’s Really happening with non profit revenue? They’ll. Bauer is founder and president of Bauer and Co. Consulting LLC, a revenue strategy firm that helps nonprofits become self sufficient by developing reliable sources of revenue. Trained as a futurist, she studies where society is headed and what trends may impact her clients. Businesses Gail is author of the book How to Jump Start Your Sponsorship Strategy. In Tough Times, She’s at gale Bauer dot com and at Gale Bauer. Welcome, girl.

[00:03:47.14] spk_2:
Thank you. Hi, tony. Good

[00:03:48.39] spk_0:
to have you back. Thank you. Karen Ybor Davis and her firm, Karen Bieber, Davis Consulting Guide Organizations To discover propulsion tools to grow their profits and performance. She helps clients create dynamic partnerships and make an extraordinary impact. Her book is Let’s raise non profit Million’s Together. She’s at k e d. Consult dot com Karen, welcome to the show.

[00:04:14.26] spk_1:
Thank you, tony. It’s wonderful to be here.

[00:04:16.34] spk_0:
Pleasure. Pleasure. Have you both? Um, whoever wants to start, I don’t know with, uh, introducing the study and and a little about your timing and methodology. Who’s best?

[00:05:11.64] spk_1:
Karen. Go ahead. Sure about March this year we were looking at concerns and issues in the sector. Gail and I have been working together on different projects serving the sector for two years, and we realized that things were happening so rapidly. We didn’t really have a good handle on it, and we couldn’t go to meetings and meet someone and find out what was going on. So we said, Let’s go ask them questions And so we created this survey really curious about what was happening with individual income streams. There was this blatant, um, pictures of information and that things were just shutting down. All income was off and that yet that’s fine. But what was really happening? And from that, we put the survey out asking about individual income streams and what was happening. And the data was not surprising. About 125 people responded, but was fascinating to us, where the comments people made in the questions that were not multiple choices and that’s where we really have been still mining a lot of interesting things when I looked at it again, fresh, there’s new fresh things to see even though this data was collected in June.

[00:05:41.74] spk_0:
Okay? And Gail So I see. Ah, throughput of this is really the uncertainty that people were facing in. Well, you published in June. So I Karen, you said you were surveying what? I guess March, April May. I’m

[00:05:58.25] spk_1:
sorry. We surveyed in June, and then we came out in July.

[00:06:24.14] spk_0:
Okay, I see. So June, still early in the pandemic, Dale. Um, but uncertainty remains. And and now we’ve Now we’ve added the election to the pandemic and economic uncertainty and social justice upheaval. Uh, there’ve been more murders of black folks at the hands of police. So there’s Yeah. Uncertainty.

[00:06:25.31] spk_2:
Yeah, lots of uncertainty. When will there be a vaccine? When can we all get together again, et cetera, And all the other topics and all the, you know, all the details and sub issues of all of those that that still remain in our culture. So, yes, there’s a lot of uncertainty. There’s frankly, always a lot of uncertainty, but right now it’s at a fever pitch and times

[00:06:48.26] spk_0:
times five or six.

[00:08:45.54] spk_2:
Yeah, Exactly. And things were just shifting and changing so rapidly. It is really hard to get a handle on things. So I think one of the big differences between then and now when people completed the study and now is the biggest worry was Oh, my gosh, the pandemic. What does this really mean for us? You know, back in the beginning, you may recall people are thinking and we’ll be out of the office for two weeks and we’ll come right back. Well, now we know it’s gonna be more like a year and a half or so, um, we don’t really know. So now we’ve started to see people sort of settle in and and know that they have to continue operating. They can’t just stop. They have to continue operating, um, in the face of uncertainty. And so we’re starting to see people, you know, really? Take, I I would say one of three pathways count. I’m curious to see what you are seeing. And and tony, I’m sure you have an interesting perspective as well. But I think there are some people that have, uh, strategies from before that still have some merit. They might have had to update them or makes, um, you know, course corrections, but they’re still going strong with what? They’re what they’re doing. Um, some people and I’m talking about, in particular with revenue. Um, some people have had to make wholesale change, for example, organizations that are really dependent on in person revenue, like like concerts and, you know, performances and Gallas and things like that. It’s very difficult to be in in, you know, together and digital works to an extent. And then there are people that are really scrambling to figure out how they’re going to shift their revenue. Ah, lot of times, many of these, maybe your listeners, they run smaller organizations who may not have their footing. Yet they may not have developed repeatable, reliable revenue, which is really one of the hallmarks of being an unsustainable position. And so so this. This is a group that has to be really deliberate and thoughtful about their business model to make sure that they’re being creative. And they’re being thoughtful about the revenue sources that they developed. But they make sure that they understand how their business model functions so they take on the right

[00:09:15.84] spk_0:
forms of revenue. And Karen, I guess these these three sort of cohorts, maybe our sets of of of leaders, uh, emerged from those narrative comments that you were talking about.

[00:10:42.04] spk_1:
Well, we really saw that 0.3 kind of leaders, people who were still in a panic mode like Oh my gosh, and just kind of like whining. And it’s difficult in a survey because you’re taking a survey in any 15 minutes and you might have just had disastrous news. And so a little whining would be natural, appropriate, but the collection of the information and then there was these people who are kind of in this phase. We’re, like, really factual. This is is the tires of my car all flat? What am I going to do to fix it? And then this third group that was moving what we call the solving cells they were already moving into some like, Let’s try this. Let’s try that. So the e think in some ways we’re all we’re all those places, depending on what’s happening, we move through some of that, um, post election. Maybe we thought we were gonna have a plan, and all of a sudden it’s like, Oh, my gosh, how did this happen? Or where we at on Dhe then was like. Okay, now, this is what is what do I do with it? So it’s a begins to be a resilience model. The challenge is, is if you get stuck in any of those places if if you are just, you know, totally in the fax, we can’t operate. We can’t do it. We can’t that that’s a challenge, because you’re not gonna You’re not gonna make it. You’ve got to find some way to try to survive. You may not make it anyway, but trying something that makes logical sense, um is, I think, imperative.

[00:11:07.04] spk_0:
Alright. And that’s ideal for kicking us off with. With the last 25 or 30% of your your study is devoted to what? You know, how do we go forward? What? What’s the value of this info for your organizations? And by the way, let’s shout out where folks can get a copy of the study. Where is that? Karen? Okay, I’ll tell you what. I’m gonna talk to Karen. So, Gail, why don’t you look that up? That’s okay. Yeah, well, we want folks to be able to get this because we waken, uh, take off some of the stuff that I would like most to talk about, but there’s a lot more in the report. So, Karen, um, you the first thing you suggest is taking care of yourself, taking care of your organization. I’ve had other guests say the same thing, but it merits, you know, self care, organizational care. What, your ideas there.

[00:11:43.34] spk_1:
And And I would say part of that self care is recognizing you need more thinking time thinking

[00:11:44.10] spk_0:
is thinking is highly underrated. Yeah, terribly underrated thinking. Thinking is valuable,

[00:12:41.14] spk_1:
amazing and and define the place in time to say I am not gonna put out a fire for the next hour or whatever it takes. And I want to think about what it feels like. Maybe in six months. One of the re reading of some of the data is we were in June. We were so much right now. We were so much in the present. This is happening now and there was no there was no discussion of the election in June. There was no discussion off what the new year would bring, what we’ll be doing in 2021 that was six months away. Not all of us are into the future. But some of us should have been talking about it. So that ability to self care to take some time to think as well as toe recognize no one has been on this path before. No one has the answers. You don’t either. But you know your organization best and prioritize your brilliance about that.

[00:13:17.14] spk_0:
Okay? And organization Care to taking care of those who work with you for you, above you. Below you, you know? E feel like because it z things are so uncertain. Way need to take care of. We do need to take care of each other. You know, we have to go beyond the normal for some nurturing for some listening for some empathy, compassion. I feel I’m doing that. And I feel it in others to, you know, more. More more questions about How are you doing? How are you doing? You know, not just how are you? Like we used to Do you know before March? How you doing? You know, everything’s fine. Yeah, I’m good. Yeah. Yeah, more. I mean, there’s there’s more depth to that and and, you know, and beyond.

[00:13:38.84] spk_1:
Yeah, and in some ways, we have time we’re no longer running. We’re no longer commuting. Most of us are many of us. We are no longer running. Two meetings across town toe have lunch as a networking meeting. That would take three hours our day. And so we’re working more hours. There was an article in the Wall Street Journal this last week mentioning how many more hours people are working and it’s going to work on dhe yet we still have family obligations. So taking care of the people. Your staff, um, is really critical. I’m working with a group of CEOs, and the conversation they wanna have next is how to keep your non profit staff saying in the midst of a pandemic. So how do you help a staff member who has childcare full time at home?

[00:14:32.14] spk_0:
So, yeah, we need to be good to each other and understanding. Empathic compassionate. Yeah. Um, So, Gail, I didn’t mean to be the directive male testosterone burdening. But when I said look this up for you know? So, yeah, you give you homework while I was talking to Karen s. Oh, where can we find this study?

[00:14:36.54] spk_2:
I made a quick, short length. That’s not even that short but tiny u r l dot com forward slash revenue study results

[00:14:44.94] spk_0:
Okay, so it one more time,

[00:14:52.70] spk_2:
I put it in the chat box here to revenue a tiny URL dot com slash revenue study results.

[00:15:31.54] spk_0:
It’s time for a break. Turn to communications. They help you build relationships with journalists because of our relationship started and nurtured by turn to the New York community. Trust got to features in The Wall Street Journal. That’s the value of the pre existing relationships Turn to specializes in working with nonprofits. One of the partners, Peter Pan, a Pento, used to be an editor at The Chronicle of Philanthropy. The return hyphen two dot ceo Now back to how to work in uncertainty You’re you have ideas about revamping strategy.

[00:18:47.54] spk_2:
Yeah, well, so as I was starting to say, with with your business model, a lot of organizations are continuing with revenue forms that they had in this study. We found, um, interestingly, some conflicting information. Whereas some respondents found that individual giving was decreased, uh, or they expected it to decrease over time. Another group found that that was their shining light, that it was the form of revenue that was going to increase eso, you know? So I guess it’s sort of just depends where people are in their life cycles and where they are in their strategies and so on and so forth. But one of the hallmark mindsets that we saw that came from this are, as Karen said, the ones who had moved along the scale of resilience and who were taking a very positive mindset. Who were they believed all out in their mission and in their abilities to get the word out about their mission and all the, you know, all the good work that their organizations were doing and to think really creatively about how to move forward. And so, in thinking about a new organizations business model A Z, I mentioned earlier organizations need to be thinking about what forms of revenue have the most staying power now. And how might they want to expand the revenue? What other you know, are there other sources that could be coming into the fold? But they have to do it again very thoughtfully for, uh, for how the organization works. So a business model is not just revenue that comes in and expenses that go out. That’s a budget. Ah, business model is actually the system about how you know how the business side of your organization actually operates. So, for example, um, corporate sponsorship is a big piece of my expertise, and people call me all the time with questions about sponsorship and getting some help with that. And I’m always listening for the right conditions that are going to help them create success. And I try to guide people when I’m hearing conditions that won’t be successful. So, for example, every business model has some key activities key relationships that are important for success. Sponsorship, for example, requires an active marketing operation, a strategy, a set of operations, an audience to be successful. It requires staff and organizational competence, because if you don’t have anyone that can actually go out and talk to a corporation and you know, initiate relationships to develop them, then you know you’re not gonna have success there. And so it sounds like a pretty obvious peace. But, uh, you know, organizations are under a lot of pressure from the board members. Let’s try this. Let’s try that Somebody that I spoke to recently said Oh, well, you know, our board member thinks we oughta have sponsorship. And when we talked further, three organization doesn’t really have a marketing push. Uh, it’s maybe not even appropriate that they would have a consumer market being pushed. They certainly don’t have events that would be viable. Sources of revenue and the work that they do. It was very intimate, very personal. And so I just said to her, I’m not really sure that sponsorship is the right fit for you. She was relieved. She was relieved to hear that, because now her brain is freed up and she can focus on revenue sources that are gonna be the right fit. So we are all four. And Karen, I’m sure you would echo this. We’re all for people being creative. But don’t spend your wheels on creativity where you know, you have roadblocks right in front of you. So you have to really make sure that your business model is the right fit for any form of revenue that you’re gonna pursue

[00:19:22.57] spk_0:
anything you wanna add. Thio?

[00:19:26.94] spk_1:
Yeah. Tell on opposite story. Because because it really depends on who you are and what kind of value you could bring to the market. So looking for your revenue in terms of what is our value, how can we bring it? Who needs that value? One of the woman people I work with, who is the CEO? They had been doing a lot of educational events, and we see the little bit of sponsorship well, their their revenue for those has just gone up tremendously. They recognize that the rate is a medical related thing. That the doctors who people who are promoting different health cures and their industry could no longer reach patients directly except through them. And so their ability to capitalize on that restriction inside of doctors offices like payday for them on dhe, they’ve taken advantage of it. So what may not be your neighbor friends? Non profit solution may indeed be your solution, and that’s matching that value that you have. And now maybe you can see new value with the value of what people are seeking and making those connections.

[00:20:32.10] spk_2:
That’s a good point, I think, to some of the other issues that you mentioned tony. So the racial justice issues, for example, that’s another, uh, that’s another, uh, point of leverage because obviously many nonprofit organizations are really devoted to racial justice issues, you know? Well, even before the incidents, the death of George Floyd this summer and, um, organizations that may not have had that as strongly on the radar certainly are more interested in that now. And that is a point of overlap with the corporate sector. We’re all saying that this is a really important issue. So there may be opportunities to have work funded or to expand audiences in the and in the, you know, in the colors of community. Ah, commune communities of color. Eso that people more people are being attracted to these missions and corporate sponsors. Sponsors can benefit from that as well, and can help, you know, joined the cause

[00:21:51.24] spk_0:
again. Let’s stay with you for your next idea is just basically keep. Just keep asking. Uh, including for for requests, planned gifts, But keep on asking your folks for for support,

[00:21:53.04] spk_2:
right? So, yeah, I mean, Mawr and more organizations are, you know, communicating with donors and communicating with supporters throughout the year. And, um, you know, there there has to be ah, lot of emotional mo mentum without causing donor fatigue at the same time. So these regular opportunities to be in touch with donors and to be, um, you know, engaging them in the mission, engaging them emotionally. And what’s happening, um, is what’s gonna really help bring that donor to the fold? An

[00:22:30.45] spk_0:
individual individual generosity was something that you highlight in the in. Early reports of the survey, as as a shining moment, are shining experience for a lot of non profits that their donors have come through for them. But of course, you got to keep asking so that give them the opportunity to come through for you.

[00:23:59.24] spk_2:
Yeah, I think a lot of ah lot of organizations in the beginning, uh, sort of panicked, not seeing where their mission fit in the big scheme of the pandemic on I know, I had several conversations like this with executive directors and leaders and the nonprofit sector that, you know, we need organizations of all stripes. Right now, we still need the full panoply, the full infrastructure of non profit service’s to help, you know, continue making our society better because, you know, there is such a ripple effect from all of these issues, from racial injustice from the pandemic and, you know, health care disparities and so on and so forth. So we need all the non profit infrastructure justice importantly and therefore non profits have an opportunity to really update and update their messaging update the ways that they’re talking about some of these really topical issues and how their cause their mission is to attack or solve a certain portion of it and keep their organization in the spotlight. So it’s really important for this regular communication at the same time, while acknowledging that some people may not have the means to give at this time because, you know, we do have a you know, a problem with the recession. At the same time,

[00:24:07.81] spk_0:
you need to be understanding but still straightforward about what your needs are. Yeah, not not humble about it. Yeah, Karen, let’s go back to you for looking at risks. Uh, this it’s It’s sort of running through what we’ve been talking about a little bit, but just make it explicit, you know, looking at risks to potential revenue.

[00:24:27.44] spk_1:
Absolutely. I think everyone woke up and realized that their earned revenue wasn’t a sure thing was it was one of the first biggest learnings. Um, but they’re also going back to the donors that that donors were like the heroes of this because they showed you people loved you. Um, one of the useful things your listeners conduce oh, is to write down all the things that are worrying them and look at the ones that they really can control. Um, you know, they cannot control um, when we get the vaccine. I don’t think unless they’re variant vaccines on dhe, they can control a lot of things they can’t control when it will really be there. Special. Most favorite people will come out and come to their meetings again. We don’t know, but they can control how often they talked to those donors and what they offer them bring them and share and how they provide that value. So getting out and saying, My gosh, this whole list of things, it’s like, Oh, my gosh, it’s so scary. Well, a number of those you can’t do anything about, but the ones that you can are the ones you can focus on and and and getting real clear where you have leverage with your time and energy and effort, and then really, in terms of your revenue.

[00:25:31.54] spk_0:
Now, that’s excellent. You know, Look, focus on what you can control and, you know, obsessed privately about that which you can’t. But you’re you’re non profit. Needs not to be going down the path of, you know, What are we gonna do about when the vaccine comes out? You know, our Yeah, exactly. Exactly. All right. Um, let’s stay with you for a digital You. I think a lot of non profit have already figured out some of this, but there’s There may be more work to be done around enhancing your digital, um presents skills.

[00:26:04.74] spk_1:
Yeah. Yeah. Digital is gonna be with us. We are not going back. You know, I just don’t think every board’s gonna ever meet every time at once a month in person again, I think we’re gonna have selective. So we’re gonna have a hybrid world. And so we all need to have some growth in digital skills. And it’s well worth watching the zoom videos and getting getting up to date on those and getting some skills because you need to figure out how to do breakout rooms and poles and all those things. But that aside, digital is becoming one of the heroes of this experience to people are having events that were for their local people who could come in for the evening and comfort event. And all of a sudden, the people who are coming to events, it’s much larger in his national or statewide. And who knew that I was doing in Miami biz? Um, conference last week? And we have people from all over the state of Florida, and I’m thinking, Oh, it’s not Miami biz anymore. It’s statewide, And what does that mean? And who are you? And if you’re really good at digital, maybe that’s your revenue opportunity.

[00:27:06.74] spk_0:
Yeah, your events are no longer constrained by where you’re gonna host, huh? Where you’re going to rent a hotel ballroom or or by where your offices

[00:27:15.44] spk_1:
and your ticket prices might be very different.

[00:27:21.89] spk_0:
Yes, right, right. All right, Gail. Anything you want to add? Thio Digital Digital presence.

[00:27:39.49] spk_2:
Well, I just think that helping people focus on expanding their capabilities. Uh, and seeing you know, people may feel flummoxed about digital skills. Uh, e think I

[00:27:41.23] spk_1:
think you

[00:27:41.57] spk_4:
have been

[00:27:41.84] spk_2:
out to two ways e Karen around Karen. And

[00:27:46.75] spk_0:
don’t just pick your co authors. Pronunciation. Karen, you talk breaker.

[00:27:50.40] spk_1:
I know what she met.

[00:28:09.07] spk_0:
Okay, Perfect. Middle of the road. All right, I get about what part of the country are you in? Maybe that Z in Philadelphia. I’m from New York, New Jersey. I mean, I live in North Carolina now, but now, so that’s not the explanation. Yeah.

[00:28:09.77] spk_2:
Anyway, yeah, So people might be stumped about about gaining digital skills, But But if people could start to see that as an opportunity, I’m really an optimistic person. So trying to see some of these new changes in our world as positive as you know, new ways to communicate with people and that there are, you know, so many people figuring these technical, you know, technical skills out or these thes new capabilities out. So the goal might be, um, learning how to have new capabilities for the organization and continuing to expand resilience so that when you emerge from this period, whatever it is, however long it is, you’re stronger in that you have new capabilities. You’ve learned new ways to hold events or you learned new ways to market to people. I’m working with a client, right? now on really subsea financially expanding the way that they attract new people to the organization using all kinds of digital skills. And it’s really been fun. It builds on things that I already knew how to dio that they were sort of new to. But we’re all learning new things together about how toe how toe communicate with people when we can’t see them with limited budgets so that their organization can continue to grow The same organization also, um, expand. Like many organizations turned their in person event into a virtual one wants to have their virtual event in person next year. But they thought that there’s so much value about their virtual event that they’re going t o continue doing it. But for a very specific audience that may have less access to the in person one because of costs And

[00:29:56.41] spk_0:
probably so they have a digital component with camera camera, too, and live streaming

[00:30:02.64] spk_2:
exactly, exactly and and all kinds of other capabilities. So so it really you know, while this might be a difficult time and they’re all exhausted and they’re working so hard and doing so much, but by the time and there’s some other changes that we made digitally to that that we just realized. Yes, you’re like, Oh, my gosh, We’re gonna have all this new data. So? So making these commitments and these steps and he’s taking these actions now is gonna pay off later. So it’s, you know, we’re all slogging through and trying to find moments of joy through through this, you know, challenging time for everybody, but hopefully will all emerge stronger and with new capabilities and more resilient in the long run. And that’s the That’s the eye on the prize right now.

[00:30:48.84] spk_0:
Okay? No, Gale, you’re trained, is a futurist, and we’re recording on Wednesday, November 4th. So who’s gonna win the election?

[00:30:57.29] spk_2:
Futurist? The first thing futures learn is you don’t make predictions, okay? Yeah, exactly, But we

[00:31:06.02] spk_0:
already within the next. It’ll

[00:31:07.40] spk_1:
be a white male. What

[00:31:10.38] spk_0:
do you say?

[00:31:10.70] spk_1:
Yeah, it will be a white male

[00:31:12.43] spk_0:
male. Yeah,

[00:31:13.18] spk_2:
in their seventies. Yeah, hopefully

[00:31:18.24] spk_0:
the vice president will not be, um eso eso futurist. You don’t want to touch like the next 18 months. You have to go 18 months and out. Is that Is that like you have a boundary beyond within which you will not. Well, some some awareness or understanding off.

[00:31:36.84] spk_2:
Yeah, different futures focus on different time horizons. There’s some some futures that focus really long term. So, for example, there are colleagues of mine that might focus 10 50 years out and might advice, for example, depart Ah, highway department in a state that has a growing population so that they can figure out where to put highways. My focus tends to be shorter term because that’s what nonprofits really need help with eso the advice this week. Yeah, not this week. Yeah, look a little bit longer the next couple of years. Just take a look at all the all the trends that are happening and the impact of those trends. And, um and again, as Karen said, spend some time thinking, see what this might mean for yourselves and don’t get hung up about any one way or the other because the future hasn’t happened yet. Eso we wanna be thinking about all the possible futures and carve out your path where you want to go. But always stay alert. Toe all of these different trends and resilient Yeah, and be willing. Thio shift on a dime when you learn more information so that you are prepared for any threats and you have the opportunity to seize opportunities and you don’t get, you know, you don’t get caught under a nen coming wave that you hadn’t thought about. It just helps us some more creative and more resilient and more agile as we’re going through this.

[00:33:21.14] spk_0:
And you know that that sounds like a, you know, a lead into the to our sixth idea, which is considering new markets, new audiences. Um, So I’m gonna turn to Karen too. Sort of Take us out. And, uh

[00:34:04.23] spk_1:
Okay, So So it’s we kind of have referred to it in this conversation. People finding new ways. Andi, I think this is the crux of what the message is is what worked in January. Probably is never gonna work quite the same way again. And in some ways, that’s a good thing on and one of the people I work with, I am not going back. I’m not doing some of those things, so it’s an opportunity to shed some things on, then make room for the new possibilities. Who needs your value? Where can it be provided? How can you communicate that that that you have this value and that they should really invest in you to get it is really the the hub of finding new places.

[00:34:36.74] spk_0:
All right, that’s Karen Ibra Davis. She’s at K e d. Consult dot com and co author of the study. What’s really happening with non profit revenue is Gail Bauer, who remains a, uh, flummoxed futurist. She’s at gale Bauer dot com and at Gale Bauer study again is at tiny u r l dot com slash revenue Study results. Karen Gayle Thank you very very much for sharing.

[00:34:39.34] spk_2:
Thank you so much, tony.

[00:34:40.67] spk_1:
It’s been a pleasure.

[00:34:50.22] spk_0:
It’s time for a break. Tony is take two my webinar. I’m hosting a free webinar. Start your plan to giving in 2021. Yes, I’m hosting Kind

[00:34:55.08] spk_1:
of

[00:36:55.95] spk_0:
nice hosting my own, No longer subjugated to the will of the outside hosts. Know which I’m Of course, I’m always grateful for I get so many invitations, I don’t have time to host my own. But so at this time I’m hosting my own webinar. No, no more subjugation. Uh, it’s a quick shot. We’re gonna do this in 50 minutes. What plan giving is how to identify your best prospects, where to start your plan giving program, how to market your new program. And, of course, I’m gonna leave plenty of time for questions, which is my favorite. I enjoy the questions a lot, so I hope you’ll ask a lot. We’re doing this quick shot on November 19th. Thursday Thursday, November 19th at three O’clock Eastern. You can sign up for the Free Webinar at planned giving accelerator dot com slash webinar. That number again planned giving accelerator dot com slash webinar. I hope you’ll be with me posting my own, that is tony. Stick to now. It’s time for low cost fundraising software guide I’m pleased to welcome the co authors of Tech Impacts. Consumers Guide to Low Cost Fundraising software. Amid the Heart is a contract writer and researcher for Tech Impacts, Ideal Wear and president of Heart Strategic Marketing. She has a wide range of experience helping nonprofits assess their needs, select software to meet them and engage audiences and constituents. She’s at comedy Am a D. I. E. Chris Bernard is managing editor at Tech Impact. He’s a career writer and journalist with 20 years experience in newspapers, magazines, advertising, corporate and nonprofit marketing and communications and freelance writing. Tech Impact is at Tech Impact dot or GE. Comedy Chris Welcome to non profit radio. It’s good to have you.

[00:36:59.23] spk_3:
Thank you for having us, tony.

[00:37:02.73] spk_0:
Absolute pleasure. Chris. Let’s start with you. Please acquaint our listeners with Tech Impact.

[00:37:45.90] spk_4:
Sure, tech impact is a national non profit. We offer a variety of programs, and service is to other nonprofits everything from tech consulting software selection. Managed service is to our workforce development programs in Delaware, Philadelphia in Las Vegas, where we offer all sorts of educational opportunities for young people. We also have, since 2000 and 18, when we merged with Ideal, where we have an arm of the non profit that produces all sorts of publications and training for nonprofits around the country, most of them free of charge, including this. This publication we’re talking about today

[00:38:17.96] spk_0:
Now I used to refer toa ideal wear when I had Karen Graham on, she was the CEO of idea where, as the consumer reports of non profit software and she bristled a little bit, not really. You know, Karen didn’t get upset. I don’t know if she ever gets upset. She didn’t get upset at me. She bristled a little bit like a little pushback. Well, not quite. Uh, do you? Do you object to that? Do you bristle it? That that explains that whatever description of idea where

[00:38:20.51] spk_4:
you have been with ideal where since 2000 and six. Tony and we that is certainly accurate for one part of what we do. I think if anybody would argue that point, it’s only that we do so much more than just software reviews.

[00:38:35.22] spk_0:
Okay, Okay, Fair enough. Alright. I’m sure Karen explain that to me too. But because she bristled, I have to bring it up. So? So let’s let’s let’s dive into the title. So we know what folks are gonna be looking at and what they should be expecting. So how do you define low cost?

[00:38:54.22] spk_3:
Well, that’s one of the things that we did. Well, we first embarked upon the report over the years, we’ve always had fairly standard methodology for how we go about the report. And one of the factors that we do with the very beginning is decide. Okay, what is blow cost in today’s market? So in today’s market. We were talking with subject matter experts who represented people who work in non profits and work with the technology, as well as consultants who help nonprofits with their technology and decided that for this version of the report, $10,000 for a year’s worth of software is about the ceiling that we could have.

[00:39:38.12] spk_0:
Okay. And how about fundraising? How do you define fundraising versus C. R. M or donor management? Because this used to be called the guide. The low cost donor management software. Yes, we actually

[00:41:08.31] spk_3:
had a lot of conversations about that. Um, with all the systems that we have in here really run the gamut, some of them do call themselves C R M. Some of them do call themselves donor management systems, and some call themselves fundraising systems. And so we do set aside part of the report to talk about what we mean by each one. Um, so for the systems that were in the report, we needed them or to, um, really be the sole database for a non profit or have the ability to be the sole database for a non profit, um, and then let them do things like create online forms, a variety of online forms. Let them, um, creating collect data from email marketing campaigns. We did require systems in the report to be cloud based, and we also did require them to be able to, um, process online payments either natively or through an integration. Um, we needed them to be able to track fundraising metrics on the dashboard, um, and manage a report on both online on direct mail fundraising campaigns. So it’s a sort of, ah, lot mawr expensive than the systems that we looked at in previous versions of this report. Because in many ways, the work the nonprofits of I was doing in this area have really expanded a lot. And they’ve required systems and technology to keep up

[00:41:35.41] spk_0:
with that. You have 10 different functionalities that you measured. You measure all the system against I know, um, and that folks is just gonna have to get the guide. Obviously, we’re not gonna take off all 10 functionalities. Um, Chris, I’m guessing, uh, the following is not the right question to ask. What’s the best system? Uh huh. We try 5.5 minutes. We could just wrap it up. What thing You don’t Nobody has to read the guide.

[00:41:44.51] spk_4:
This is the fifth edition of the guide. And one thing that has not changed throughout the course of each generation is that we make a ZX clear as possible that there is no best system. This is not about ranking the systems against one another. It’s about teaching nonprofits what systems offer and how to compare them and how to select the best one for their needs. Because ultimately that is the best system. It’s going to depend on your specific needs,

[00:42:16.10] spk_0:
and you have very conveniently, I think, a dozen different use cases so that you can try to fit your needs into maybe one of those use cases, or maybe overlap a little bit like tiny but growing and prices critical midsize and want a system that grows with us. Meet easy, set up and use. No. And you have a dozen of those different use cases,

[00:42:50.50] spk_4:
right? That was one of the, uh, the features that comedy brought to this edition of the guide, where we’re always looking for ways to make it easier for the nonprofits in our audience to access the knowledge that’s in it. It’s a massive undertaking to put together, but it’s also a massive undertaking to read. Yeah, comparing that many systems against hundreds of requirements, criteria just results in a lot of data. And how do you make that data useful? So looking for sort of entry points for nonprofits, Ahmedi came up with the idea of coming up with use cases that were common to nonprofits in our audience demographic to help them understand how other nonprofits reusing the system, find the use case. That sort of matched in a reasonable sense what they were doing. And then that’s that’s sort of a starting point for them. Thio begin Narrowing Systems

[00:43:30.49] spk_0:
The comedy. This is the first guy that you participated with?

[00:43:35.31] spk_3:
No, actually, I did work on. I did several of the software evaluations from the previous version of this guide, and I can’t take full credit for the use cases and that we had a smaller, um, or more limited version of use cases in the last edition of the guide that helped, uh, divide up some of the systems or sort them into categories. But what we heard from people in the intervening years was That was one of the first things that they turned to in the last edition of the guide when they were trying to get their hands around what systems toe look at because they didn’t feel like reading all of the profiles. So realizing that that waas, um, the most useful entry point for non profits made it much more, um, it made it much more attractive as

[00:44:31.09] spk_0:
e made it more accessible. Yes. You know, these are the 44 or five systems that will suit best. This, uh, this use case, you know, And like I said, you know, times 12. So whoever is best for this, how do you think non profit could best use the guide, like Or maybe maybe what do we have? What we have to know in advance before we can get the most out of the out of the guide.

[00:45:02.59] spk_4:
I’m gonna let Ahmedi field that question, but I just wanna close the use case conversation by pointing out that not all the systems eso we picked systems to match each of the use cases, but depending on each organization, specific needs other systems that we didn’t choose for a particular use case might still be perfectly valid system for that use case, and it really comes down to specific needs. We just can’t drive home enough that this is the beginning of the conversation. And it should not replace due diligence on the part of the non problems themselves.

[00:46:49.68] spk_0:
Okay, Okay. You know what? I’m ready before we before we take on that. How best? Use it. Well, but I feel like we should just I just wanna take off a bunch of the I can’t mention them. I can’t name them all, But just so folks get an idea of what what products we’re talking about I just wanna I’m gonna sample from the table of contents. So black black Bart Boomerang e tapestry Every action Kila little green light nation builder Network for good Neon C r M salesforce salsa virtuous. Okay, so I just So people get an idea What? Just have some sense of what the universe is like that we’re talking in the abstract about time for our last break dot drives dot drives engagement dot drives relationships. Dot drives is thes simplest donor pipeline fundraising tool. They have made it customizable, collaborative, intuitive. If you want to move the needle on your prospect and donor relationships. If you want to get folks from prospect to donor, get the free demo for listeners. There’s also a free month. It’s at the listener landing page. Tony dot Emma slash dot We’ve got but loads more time for low cost fundraising software guide. So how should we? How can we best use this thing? What? This This thing, this guide, it took you like, 20 minutes. You know you thing, it’s like, uh, less time than this interview is. This conversation is the guy’s done? No. This, uh, in depth guide. What should we have in place or what should we be thinking about? Like before we take it on?

[00:47:09.26] spk_4:
Well, I think it

[00:47:52.08] spk_3:
follows along really much of the best practices in choosing any software system, not just, um, donor management or fundraising or C r. M. And the first thing that you dio is have do a lot of work internally about what it is that you do now, um, and what it is that you’re going to be doing in the future, Like what your goals are for fundraising and how the software can possibly help you meet those goals. So once you go in there, we have a full section that actually goes through the 10 different types of functionality that we review in the guide and talks about different questions that nonprofits can ask about things that they do. Um, that how it how it fits into, um, their work and so they can use that section to decide what it is that are the most important functions that a software package would do to meet the goals that they have, um, selected both presently and for the future. And then from there, they can prioritize that and then use those, um, prioritize functions to take a look at which systems do well in those functions. Which systems offer those functions? So while we have sort of the high level look at it in the in the pdf version of the report, the online version of the report actually goes into depth on every single function that is below the is part of the 10, um, divisions that we have so that self so that nonprofits can really look at the details and figure out which systems do exactly what and whether or not, it meets their needs.

[00:49:09.07] spk_0:
So the guide is that guides dot tech impact dot or ge slash forward slash donor hyphen management, hyphen systems and Chris. There’s much more than a PdF there. I mean, there’s certainly there’s a pdf version of the guide could go through that, but there’s a lot more on that site. A lot more robustness. Talk about what? What folks will find it that u R L

[00:49:58.27] spk_4:
Yeah, sure, we, as I mentioned before, this is the fifth edition of this guide, but we have probably put out more than two dozen consumers guides on different topics over the years, and it had long been a dream of ours. That idea where to make it even more useful to our audience with a digital version of the site that could be interactive that offered searchable sort herbal charts toe make it more user friendly to compare systems on. This is the first guy that we’ve been able to offer that, uh, digital site, which so it’s kind of a micro site version of the report, and we are adding functionality to it on a rolling basis as we’re able to so in the next week or two. We’re hopeful that we’ll be able to announce, um, added functionality to the comparison charts that let people just highlight which systems they want to compare in, which features they’d like to compare them against so that that’s coming.

[00:50:16.86] spk_0:
That’s just like consumer reports, just like you could do Sorry camera. You could do a head to head comparison or compared two or three on the criteria. The functionalities that are most important to you,

[00:50:28.35] spk_4:
right? And we have the common mission with consumer reports of educating people about purchases because this is a big, big purchase for nonprofits and thio that same point because there’s so much information in this report, and yet there’s still so much information we don’t cover. We’re also offering a companion training Siri’s, where one of our expert trainers is conducting live demos of 12 systems from this guide, and thanks to the generosity of Fidelity Charitable Trust, we’ve been able to make that Frito anybody who signs up while that Siri’s is already underway. All those demos are being recorded, so anybody who goes to the tech impact website and signs up for that training can have for free access to live demos or recorded demos of the 12 systems from this report.

[00:51:19.61] spk_0:
How did you pick those 12 question? Well, there are 12 use cases. I wow already know the answer, but I’m asking you,

[00:51:56.16] spk_4:
I’m gonna let Omni speak to this one in more detail. But we chose 12 systems toe line up with the use cases, not because they are the best systems, but because the it would be a little bit too much of a lift for us to do the detailed long reviews of every system out there. So we chose 12 that Air Representative off what systems can do in terms of meeting the needs of organizations for each of those use cases. How many do you want to add to that expound on that or clarify that?

[00:51:59.19] spk_1:
Yeah. So overall, we have 20

[00:52:01.16] spk_3:
three systems in the report on dhe. 12 of them, as Chris just said, were chosen to represent the 12 East cases that we have to select the ones from the use case. It wasn’t again the best system. Um, but it was a system that was highly representative off what you can do in a good portion of the use case. So, for example, the use case that we have for organizations that do a lot of, uh events is that we took a look at the ones that had strong events packages. Um, you know, uh, most of the systems that we looked at had either, uh, native or integration to be able to do some work on events. But there are some that really provide ah, lot of features around events. And so those were the ones that were in there and the ones that the one that we chose to represent the events category, um was, you know, a really good representative of that in a good representative. Overall,

[00:53:04.06] spk_4:
we get a lot of emails from people saying we’re looking at two systems. Neither of them are in your list of 12. What’s wrong with our systems? And we wanna We wanna make it clear that all the systems in this report are excellent systems. They all have different strengths and weaknesses, and that’s what’s going to guide people’s decisions. There are other systems that didn’t make it in this report. They’re also excellent.

[00:53:29.82] spk_0:
You say that you say that explicitly the report. Yeah, but they just didn’t meet your criteria for evaluation. Right?

[00:53:50.25] spk_4:
And people can read about the methodology by which we the methodology we used to find systems and how we narrow the list down on. We’re happy to answer questions by email, but it’s an important note that just because it’s not one of the 12 that we chose is representative To meet those use systems does not mean it’s not a good system, and that should not be a deciding factor. This is just an effort to educate people toe, help them start making decisions about what’s right for them.

[00:54:05.24] spk_0:
And Chris, those 12 videos are at the site that I read.

[00:54:27.94] spk_4:
Uh, no, I will put a link up there. But if you go to Tech Impact dot or GE and look at our training calendar, you confined that training on. Sign up for that and we will send you a link to all the different recordings that we’ve already done. A ZX well, Azaz, uh, invitation for the upcoming ones that have not happened yet. Okay, Okay. In fact, I’ll send you a link. You can post it on your page with this recording, if you like.

[00:54:39.54] spk_0:
Okay. Yeah, Thank you. I will. Um What else? We still got a few minutes left together. What else? You want folks to know about the guide? You’re unwilling to answer the question? What’s the best system? So that’s off the tape. That one’s off the table? Uh, no. What else would you like to know? What else would you like folks to know about the guide?

[00:54:48.74] spk_4:
I think you hit on a key point, which is that this used to be the consumer’s guide to low cost donor management systems on. For a lot of people who are familiar with that report, which has been out five times in the past, they may not realize that this is the same one because of the title change. So I just want to assure people that this is the same report. We’re just changing the title to be more in line with how the vendors and subject matter experts and users, a ZX well are talking about these systems.

[00:55:19.14] spk_3:
I also wanted to point out that it’s not the guide. While the primary focus of the guide are the reviews of the systems and the profiles that air in there, one of the things that we do put in there is. We take a look at trends and we take a look at how the marketplace has changed. And we do provide, uh, some advice for nonprofits who are in the process of selecting a system about, you know, some of the things that they should be looking out for and some of the things they should be thinking about. So I know it’s a long report. I wrote a lot of words, but that there are some good things in the front of the book material, so to speak, that can help sort of position the systems within the marketplace is the whole

[00:56:06.83] spk_4:
report of this size is a massive effort on. It can’t be done without the participate participation of a lot of people subject matter experts, consultants, but also the vendors themselves who are generous with their time for the demos and the fact checking on. We also couldn’t do it without the generosity of our sponsors. Which brings me to the point that we should talk just quickly about our editorial firewall. People will notice that some of our sponsors are also vendors of systems, but those of us who put the report together don’t know who the sponsors of the report are. That’s handled by Karen Graham in a different part of the building entirely. And we’re not aware of who the sponsors are until publication day. So one has no input with no impact on the other whatsoever.

[00:56:56.53] spk_0:
Do the sponsors know whether their system is going to be part of the guide?

[00:57:20.43] spk_4:
Not when they not not at the time of sponsorship. We have to reach out to them at some point when they become of, you know, when their system is selected, because they have to do the demos and everything. But there are Obviously it’s a limited constellation of vendors out there. All right, it’s tough to fund this kind of work, were grateful for the generosity of all our sponsors and advertisers who make it possible. But we have a pretty rigorous editorial firewall up to prevent any kind of impact from the sponsorship on inclusion in the report.

[00:57:56.03] spk_0:
Okay, we trust Karen Graham. She bristled, but you admonished me, could even go so far to say admonished, Um okay, should we, uh, I’m gonna read the u R l one more time Should we should we leave it there and encourage folks? Thio. Encourage

[00:57:56.70] spk_4:
them to sign up for the free training to see the demos. And if people do need additional help choosing software, if this is still too much of a lift for people to do on their own, which is valid considering the importance of a decision like this, that is something Tech Impact can help with. They can find that on the website as well.

[00:59:40.72] spk_0:
Assistance Assistance with selection. Yeah, okay, again the guide and the site that Chris described. Guides dot tech impact dot or GE forward slash donor Hyphen management Hyphen systems. How many Heart is a contract writer and researcher? Her company is heart strategic marketing, and Chris Bernard is managing editor at Tech Impact. Take impact dot or ge a median. Chris, Thank you so much. Thanks very much, Thank you. Appreciate it. Next week, A special episode. Adult learning with Nico Chin. If you missed any part of today’s show, I beseech you, find it at tony-martignetti dot com. Beseeches still good, but I am really liking abdominal abdominal May overtake Beseech I’m not sure were sponsored by turn to communications, PR and content for nonprofits, your story is their mission. Turn hyphen two dot ceo and by dot drives Prospect to donor simplified tony-dot-M.A.-slash-Pursuant for a free month and a free demo. Our creative producer is Claire Meyerhoff shows Social Media is by Susan Chavez. Mark Silverman is our Web guy, and this music is by Scott Stein. Thank you for that affirmation. Scotty, be with me next week for non profit radio. Big non profit ideas for the other 95% go out and be great.

Nonprofit Radio for September 17, 2010: The Attention Factor & Fundraising Software Ideas

Big Nonprofit Ideas for the Other 95%

You can subscribe on iTunes and listen anytime, anyplace on the device of your choice.

Tony’s Guests:

Alice Aspen March, author of The Attention Factor!® Discovery Book. She shares tips to give attention–and be present in all senses–when talking to your donors,co-workers, board and volunteers. How can you achieve full attention and non-distraction in your professional relationships?

Scott Koegler, Editor, Nonprofit Technology News. Scott and I will talk about what you need to know about fundraising software. Whether your budget and donor list are several hundred or many thousands, there is software suited to your size and bottom line.

Here is a link to the podcast: 007: Your Attention and Nonprofit Software

This Friday from 1-2pm this week and every week!


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I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

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Hyre hello and welcome to tony martignetti non-profit radio i’m your aptly named host tony martignetti we’re talking about big non-profit ideas for the other ninety five percent. We’re live today, we’re going to be taking your calls shortly for alice march and scott koegler alice is going to alice aspen march is going to be joining me. We’re going to be talking about attention being present and scott koegler is the editor of non-profit technology news he’s, the show’s tech expert, and we’re going to be talking about fund-raising software you might remember last week, we had tips to save you money and time on your printing and direct mail that was last week this week were paying attention to people and technology. After the break, i’ll be joined by alice aspen march talking about attention before that, i’d like to spend just a moment talking to you about your plan to giving program and keeping that ahead of the curve surfing your planned giving to stay ahead of the cresting wave. I say more about that on my block, which is m p g a d v dot com, where there are some tips for keeping your plan giving. Program ahead of the curve, with lots of prospects. Bye, doing things like avoiding excuses and having a nice big prospect pipeline and how to do that, and you’ll find more on my blogged m p g a d v dot com. And around the middle of the hour, i’ll have some thoughts about openly sharing your shortcomings and failures in your non-profits work. It’s becoming a little more popular, and i’ll say little about that in the middle of the hour. Today, we have some excellent guests, and i’ll be joined by the first of those. After this break, please stay with us. Talking alternative radio twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future. You dream of. Two, one, two, seven, two, one, eight, one, eight. Three backs to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Is your marriage in trouble? Are you considering divorce a lot? I’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. Buy-in treyz. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com dafs welcome back to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent in a moment, i’ll be joined by alice aspen march, and we’re gonna be talking about paying attention, giving attention to your donor’s, your coworkers, board members and volunteers and later in the show, i’ll be joined by scott koegler, the show’s tech expert he’s, the editor of non-profit technology news, and he returns to the show with the latest reviews of fund-raising software. Whether your budget and donor list are several hundred or you have many thousands, there is software that is suited to your size and your bottom line, and scott will join us later in the show. Right now, i’m joined by alice aspen march, the founder of the attention factor, you’ll find that at the attention factor dot com alice is has appeared on many television and radio shows and has been extensively quoted in print and online outlets talking about attention. Alice aspen, march welcome to the show. Thank you, tony alice, there aren’t many people talking about paying attention and giving attention to others. What first do you mean when you’re talking about attention? Well, first of all, you’re right, nobody is talking about it like i am paying attention is the most important part of our lives because attention is with us twenty four seven and people know today when you’re not paying attention, especially when you’re on your cell phone or you’re texting or you’ve got your earphones on or you’re looking at your computer or your answering a phone, and people feel that what i mean by paying attention or being present is when you are listening to somebody when you are looking at them, when you’re in their energetic field and when you’re not people can feel invisible or not respected or not included are angry and they they withdraw, they act out the roots of your work are pretty personal. Yes, they are because i have three adult sons, and one day i discovered that my youngest one, who had been a television addict nobody was talking about that at all at that time had gone on to abuse drugs, and i was really terrified, tony, that i could lose him. And so i went looking for the role i played in his dysfunctional behavior and att first i changed my life, selby. But i didn’t know what i was looking for. It was very frustrating until i had an epiphany in a u c l a extension class. I lived in los angeles at the time i had an epiphany over the word attention, and i knew that was a clue. So then i went looking for everywhere i could find anything about it, and strangely enough, the on ly place i found it was attached to a d h d and a d day, and that wasn’t really what i was looking for, so i went further into the subject and i have a generalist mind, and pretty soon i realized i was reading about attention, but they never used the word. So in about a year, i had a body of work, which i took to a spot that i’d spoken at years before, and i realized that my subject matter resonated with everybody because attention is everybody’s primary need my guest is alice aspen march, founder of the attention factor, and we’re taking your calls today. The number to call for alice is eight seven seven for eight xero forty one twenty eight, seven, seven for eight xero for one to zero for calls to alice aspen, march alice it sounds like with greater attention we can increase our own and maybe and probably other people’s productivity efficiency as well as well being. Tony, you’ve just said the magic words yes, the deprivation of attention leads to it can lead to disease, it can lead to violence it can lead to stealing in in corporate the corporate world, people need attention and when they don’t get it, they’ve got to act out. So when they do get the kind they need, of course, productivity goes up. Morale in a corporate world goes up, people’s relationships change and our positive i’ve had people who have heard me on a ship or in europe or new zealand and say to me afterwards, i don’t believe this. Why haven’t we heard this before? You basically just change. You saved my daughter’s life or i’m going home and treat my employees differently, or i’ve got to do something about my wife or now i know what’s been wrong and my marriage for forty three years yes, is this is obviously pervasive work that you’re doing affecting personal and professional relationships and to bring it home for our listeners, i’m thinking about relationships with boardmember sze volunteers, co workers, co workers may be working for you or you’re working for them or against you when you mentioned violence, that makes me think a little bit of that phrase going postal violence, that’s not the only place the postal service is not the only place where people where we’ve seen violence in the workplace, certainly, but it can rise to that level. And is your sense that a lot of that violence stems from people not being respected and getting attention in words of one syllable, yes, and, you know, of course, that expression going postal came out of the post office, you see, an exit interview is vital for people that you’re letting go because it’s a closure for them, and if they don’t get that when they don’t get that they feel invisible. And he certainly went back to the workplace and made himself visible by taking out a lot of people, you know? And even more recently, there was something in in binghamton, new york, yes, on alison and just the minute we have left before the break, alice really back of course after the break may be there just one one way you can give us one or two of listening better. How can we be better at giving attention? Well, first of all, you could turn off all your tech stuff. Okay, so she’s vital, vital tony? Yes, that’s ah that’s first and foremost is my cell phone on vibrate? I think, yes, i did do it for the show. But yes, you’re right know where we have we have kottler way have become immersed in a culture that does not listen does not listen to each other and it doesn’t seem to be getting any better, and people are feeling out there talking about that more that he doesn’t listen to me or they don’t listen to me or she doesn’t listen to me. We’re going to take a break. Alice, my guest is alice has been march, founder of the attention factor. Please stay with us. You didn’t even think that shooting getting dink dink, dink, dink. You’re listening to the talking alternative network get in. Cubine hi, i’m new york state senator joe a dabo. I will be hosting a Job fair on friday, november 12 and aqueduct racetrack in queens, contending into three p m, we will have over one hundred companies looking for qualified workers. They’re all to be lectures on jobs, try to jeez and networking. So come and bring plenty of resumes and join me on friday, november twelve at aqueduct racetrack for a Job fair 10AM2 three p m. For more information, please call pete in my district office at seven one eight seven three eight one one one one. I really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two, eight sixty five nine to nine xero. Or visit w w w died mind over matter and y si dot com. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. You’re listening to the talking alternative network. Welcome back. My guest is alice aspen march. The founder of the attention factor at the attention factor. Dot com alice. Right before the break, we started to talk about ways that we can give attention in in much better ways and pay attention. Mohr and you mentioned turning off our tech gadgets. What? What else? How else should we be bestowing the attention that is so much needed by the people we work with and live with? Well, certainly one way and a unique way. That’s not very usual is to ask them. Ask somebody what kind of attention would you like from me? And i could bet that they don’t even know. So the next sentence that you would share with them would be. You may not know right now what kind of attention you want from me. But when you figure it out, please call me. Please let me know. So i can either give it to you. Are we can talk about it? Are it would make good conversation. So you think in a professional relationship that’s ah, that’s a fair question to ask now, this is let’s say boss and employee and the employees i guess asking the boss what what kind of attention do you need from me? Absolutely. Yes. First of all, it makes the employees feel visible that the boss really cares about her or him, and it opens up a whole world of communication. Absolutely. Alice, we have a caller. Barbara, welcome to the show. Barbara. Thank you, what’s use your question for alice barbara that i want. I know that i’ve turned a with my computers so that i’m giving her one hundred percent of my attention. Thank you. Also, i grieve with what you’re saying, and i tried to do that. That has to keep paying attention to someone when you’re when you’re talking to someone who just talks in circles, who never gets to the point. And it just gets so frustrating. And so i find that when that happens, my mind i just i go where had all focus those difficult, sort of, maybe frustrating, even moments when someone isn’t getting to the point. Alice so what do we do, what we do in that situation? First of all, how do you feel when that happens? Barber to you, that’s important to realize how do you know? When i’m not getting to the point. Yeah, well, you’re feeling frustrated, right? Okay, well, probably one thing you could certainly say to the person is i don’t think you’ve heard what i said because i’m feeling very frustrated about something right now. That’s a direct communication. Okay, are you going to say that? Well, i’m sorry to hear that. I know they would have had to see that that’s a good thing to say, oh, good are i need you to repeat back what i’ve just said to you so that i know that you got it because it’s really important, alice is clearly all about open communication that sounds like the advice that you’re giving not to be afraid to sort of, i guess, obviously politely but firmly asked for more ask for the attention you’re seeking. And in the case of barbra’s question, i asked for affirmation of what it is that you’re looking for are acknowledging tony closed. Communication doesn’t work, so you have to have open communication, but you have to know really what you need and if you need somebody to stop talking in circles, which is so really normal, you need that you have to you have to let them know that they’re really not getting you, and as i said, the way to get the way to alert them to that is to get to never repeat back what you’ve said, barber, does that help you? Thank you. All right, thank you very much for calling barbara. The number to call if you’d like to talk to alice is eight seven, seven for eight xero forty one twenty my guest is alice aspen march the founder of the attention factor, alice let’s focus more on how we can be better at giving attention be more attentive. Eso you’ve mentioned turning off electronic devices? I mean, those air obviously distracting and your point is people feel that distraction asking for attention, asking what type of attention is is being sought. Are there other ways that we can be better at this? Well, once you ask somebody what kind of attention they need and you start a conversation, you’re going to get lots of information. They’re going to tell you what they need and how to give it to them and and and miracles happen. First of all, you’ve got to know that way. Our three different kinds of people, some of us need attention visually, some of us needed auditory lee. Is that a word? Yeah, auditory and another. Some of us need a kinesthetic lee. And when you established in aesthetics is movement correct? Like i’m flailing my arms right now as i’m talking to you, right? Well, you can hear it in people speech. They will either say, you know, i really see what you’re talking about. I hear what you’ve said, i really don’t feel that well, that’s a big clue that comes from really listening when you get that clue, you could address that need in that person and put it in put your conversation in visual terms or auditory terms or kinesthetic terms. You know i’d like to talk about retention that’s a new popular issue right now, it’s not only an issue in in your area, but it’s in the issue that i’m working with now college kids, you know, it usedto only belong in the corporate world. They would talk about retention because people leave. There was a tremendous turnover. Well, college kids are now leaving and trustees air now leaving and i believe firmly cause i hear this from enough people that they leave when they don’t get their needs met and their primary need is for attention. We’ve had a show actually about retaining the good employees that you work so hard to recruit way look to recruit the best not only employees, but also boardmember zand volunteers and it’s difficult for the organisation when there’s a lot of turnover. Um, your point is you think some of the this turnover could be reduced if people would just be more open about what they’re needs are around attention and fulfilling those needs. Toni, i’ve got lots of research in my files showing that employee turnover khun b reduced when employees start to get the kind of attention they are they need, and i’ve worked with a group. The bottom line personal publication corporation had a fight, fabulous experience. It was an experiment. It was called i power. Yes, tell us and they were losing a publication and they had tremendous turnover and stress in their workplace. And they developed this experience where they got their employees to tell them how they felt they could do their job better. There was a process involved in this, but not on ly did employ turnover cease the bottom line went up and and the hundreds of dollars were saved in tiny ways because employees know about waist and they really don’t want to waste their time, nor their owners resource is that it was a miracle. I took that course twice to see if they were doing what i wanted them to do, and they were fabulous story. Fabulous. This reminds me two of something that was in the is in the news very recently, there’s ah ah, university, harrisburg university of science and technology they’ve decided that for one week they were going to turn off access to all social media to the students, so there would be no text messaging, no facebook access um, no twitter access for a solid week and these air all the sorts of distracters that you’re talking about and what happened? No, they haven’t done it yet, it’s coming and i do it. I would like to know what they’re going to do. I mean, how it turns out, you know, there was a president of santa monica college when i lived there, who decreed that for one hour just one hour. Ah, weak. His staff and his service. People would do nothing but read that’s. What he proclaimed and the whole campus changed. People were starting to talk to each other again. The gardeners were talking to the only students because everybody want to know what the other person was reading. The point is, we need that in our lives. We need a turnoff. We need to start looking at people and paying attention. You know, i just moved to new york from los angeles, where i spent my life in a car isolated the difference. And living here is so overwhelming because i take the bus is i take the subways and i look at people and i talked to people. People are people. People are people all over, and they want to be talked to. They want to be looked at. They want to get directions if they look like they’re lost. I stopped. I stopped a couple of the other day in grand central station because the man was taking a photograph of his wife and i said to him, how would you like me to take a picture of both of you and this guy? Smiled from air to hear he couldn’t believe it. A small gesture you and i met on the subway. We met on the atria. We did did that’s how we met on the time we got to know each other. If someone has a difficult relationship with let’s, say a boardmember because that’s those can be sometimes the most the most excruciating. Ah, they where should they really start to try toe engage the person mohr or teo sort of hell the relationship. Well, i think if you really know that the relationship is out or not working, you ask him out for lunch and you say, you know, i’d like to talk to you about a few things and that’s when you could say, you know, i get that there’s not a lot of attention around here. What kind would you like? Are we are we scheduling meetings at the wrong time? Are you being harassed by my staff? Are you getting too many e mails? But, you know, over food, some wonderful things happen, and generally a person when you’re eating with them will be more comfortable and feels safer. Ah, and you can ask him, of course. If this is a good time to talk about what’s going on that the non-profit you’ve gotta enroll, people, enroll in and engage in roland, engage us, ask permission permission for what i ask permission to talk to him about what’s going on at the non-profit that is attention. I happen to like your idea of sharing a meal with someone it’s, it’s, it’s, a physical, sharing your sharing a physical space, the table. I also like that meals in a restaurant are timed. We know the flow exactly. They’re also aren’t going to be the office interruptions because you’re out of the office and adhering to your advice, you’ve turned off your cell phone. You want to be attentive to this person? So you have you’ve eliminated distractions, hopefully, and then there’s the physical level, the physical but the sharing of a meal and be sure you pick up the bill don’t let him i want to give you another example that occurred in one of my workshops. Ah woman’s boss would call her in for a meeting, and either he was on the phone or on his computer or texting or something, and the meetings were generally disasters. Because he would give her moments. And she said, what could i do? And i said, next time you see him in the hall say, could i have seven minutes of your time with no interruption? You know, if somebody hears is a beginning in the end, they can handle that. And so they set aside a seven minute time and went in, and they had the meeting with no interruptions. And he was the one at the end of the meeting. Who said, you know, this has been the best meeting we’ve ever had in just a brief period. Yes, and she was she was elated because when she walked out of his office before she felt deflated, depressed, un respected and a review nails particularly invisible, which is a terrible place to be and they were able to turn it around in just a seven minute meeting. That’s, right without interruption. You doing a five minute meeting? Alison? Just a minute. We have left. This also gets me thinking about two types of people. Are you actually think of the movie pulp fiction? The scene with uma thurman and and john travolta? Are you the kind of person? Who listens or either kind of person who waits to talk good question. There are both in our land and i’ve been guilty of both. So i am particularly joining the first group where i listen until the people are really done. And you know, tony, i’ve had people say to me, you know, you’re really a good lister, so i know that it’s happening for them. Well, john travolta would admire you because he answers that he’s the kind of person who waits to talk, but he says he’s working on it, alice, we have to leave it there. My guest has been alice aspen march, the founder of the attention factor, you confined alice thehe tension factor dot com and i want to thank her very much for joining us in the studio. After this break. We’ll be joined by scott koegler, the editor of non-profit technology news, our tech expert for the show and he’s goingto a share with us reviews of fund-raising software. Stay with me. Talking alternative radio twenty four hours a day. Hi, i’m new york state senator joe a dabo. I will be hosting a Job fair on friday, november 12 and aqueduct racetrack in queens, contending into three p m we will have over one hundred companies looking for qualified workers. They’re all to be lectures on jobs, try to jeez and networking. So come and bring plenty of resumes and join me on friday, november twelfth at aqueduct racetrack for a Job fair 10AM2 three p m. For more information, please call pete in my district office at seven one eight seven three eight one one one one. Hyre are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications? Then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way look forward to serving you. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com dafs welcome back to tony martignetti non-profit radio, i’m tony martignetti we’re talking big non-profit ideas for the other ninety five percent in a moment, i’ll be joined by scott koegler, the editor of non-profit technology news. Just for a moment, i’d like to spend a little time thinking about sharing, sharing your miss misfortunes, shortcomings failures. I’m seeing mohr of this among non-profits for a long, long time that has just been taboo, no donor wanted to be affiliated with a project or a program that wasn’t a smashing success, so everything that fell short of that we just kept silent about you may remember a couple of weeks ago i had stephanie strong, the national non-profit reporter for the new york times on, and we talked about her her coverage of failure fair, which was something sponsored by the world bank, no less, and she and i talked about how this longstanding pattern of not talking about shortcomings is slowly changing, and they were sort of seeing examples. And since that show, i’ve seen a couple of examples a pretty well regarded charity in terms of accountability and openness. Charity water shared a video where they we’re very open. The ceo was very open about a water drilling failure in in south african republic. And that was no less than their fourth anniversary. Video was the fourth anniversary of the charity, and they were sharing, ah, shortcoming, a project that did not go so well. And also, very recently, the ceo of the case foundation blogged about projects that don’t go aswell, as the business plan would often like. So i’m starting to see some examples of this. I blogged about it at m p, g a d v dot com, a very recent block post. But i’m just encouraging you to think about how. Failures and shortcomings don’t have to be abject failures, but can be turned around and shared with donors in a way that is productive not only for your non-profit but also for the non-profit community generally and importantly, is then accompanied by a very sensible plan for what to do next, and that actually has brought out in that in that case, foundation blogged post, and you’ll find links to all those on my blogged at mpg geever dot com. I’m joined now by scott koegler scott is the show’s technology expert and he’s, the editor of non-profit technology news. Scott, welcome back. Hi, tony. Thanks. Thanks for inviting me it. Nice to be here. Pleasure to have you back. We’re going to talk about fund-raising software. You’ve done some very recent reviews. Tell us what’s current in fund-raising software. Um, when we did recently, i think it was two weeks ago we put up a a list of different, uh, software products that are available specifically for fund-raising. And i think, uh, i think i’d like to start out with how do you go about making a selection? Yeah. How does an organization decide? What’s right for them, right? Because the reviews that we put up go from the very smallest, almost a single user organization up to multi use yourself, there’s a lot of variation in styles, types and costs, of course, and i kind of suggested three different criteria. When you go to look for software, the first one really is budget. You need to have some kind of money pretty much every one of these applications costs something a lot of them have three trials, but they really won’t get you very far. They need to find what kind of the budget you have that you might be able to spend on on a local application like this for a smaller organizations got that includes even if your budget is just in the several hundreds or even low thousands, you still can. You still can get some traction with this software. Certainly i there’s some that’s starting on the two hundred dollars, so they’re accessible teo, almost any size organization, but i still recommend starting with a budget for any size organization, even if you’re huge and what after budget, the second one would be help. That kind of the the makeup of the organization is everyone in the same place you’d be working in office is everybody coming to the same location? Or do you have people that work remotely? And that will kind of define a type of software that you’re looking for? Last time i was on, we talked a lot about haserot service, yes, and just to remind people that was the july sixteenth show. If you want to listen to got night, talking about software is a service. Sorry, scott, please go ahead. And so if you’re if you’re in one office, you’ve got some got all kinds of options there because you khun install the software on a pcr on a server in the office, and generally all of these applications can be used by multiple people, same time as long as there’s a network involved. But if there are people that are remotely located or working home, or even work with a smartphone, they get maximum ex accessibility through applications were there installed online. We’re sas suffers the service or hosted kinds of applications, which can be applied for people that all work in the same office just as easily. The only requirement there is that it that somehow you have an internet connection. So that that’s really the criteria? The stand alone? If you’re in one office, you definitely want to be ableto know that you can net workflows and it’s not just a single user application. Unless you’re very, very small with a one person staff and and scott, could you just distinguish for us? Ah, a couple of different installation methodologies, i guess there’s, the local network multi user and the sas local you described is that’s just installed on a pc what’s the difference between network and multi user, uh, good point and it’s also a very fine point. Networking implies the use of the server. So there’s, generally a server installed somewhere in the office. Servers generally run server operating systems like microsoft server or some kind of winnicks server. And soccer is installed there, and it is connected over the network to individual pc water stations. Multi user is just a bit different and it gets confusing and sometimes the definitions overlap. But multi user means that multiple people can use the same application doesn’t necessarily imply that that application’s installed on their server. It could just be installed on a pc that is connected to other pieces. Through a network in the office, i see and then you don’t have the the security concerns and even the physical cooling concerns that you have around server. I wouldn’t say that there are no security concerns because anytime anything is shared, their their security concerns, ok? And i think it’s pretty much a given anymore that any office is going to have internet access, and as soon as you open up that connection to the internet, then you have security concerns. But most applications today do a pretty good job off keeping the data safe, and there are plenty of security applications that air either low cost or no cost that could be installed on individual work stations or servers that will keep the bad guys away or at least make it very difficult for him to get in. I’m talking to scott koegler, the show’s technology expert scott’s, the editor of non-profit technology news, which you’ll find at n p tech news. Dot com scott let’s dive in and talk about some of the individual products that you’ve reviewed recently at non-profit technology news? Sure, and i’ll just say also that the products that i’m going to talk about here are written up in a article on the site, so if people want more detail on that, you can certainly go there. I’ll talk about the kind of start with the lower end there’s one called fundraiser basic software and again for the lynx, and this should go to the site, get the links. Uh, this is a single database system. It’s good for the fifty thousand donors, and that may be a lot that may not be enough for you, but that’s kind of a maximum for this type of application. It is multi user. But as i said, multiuse er means that it’s installed on a single on a single workstation and accessed over a network. Those who make it bad or good. It just means that it’s, not a server based installation. One of the things that fund-raising basic has is a pretty good mailing capability. So you can take your the donor list and they’ve made it out into different segments and then send me now out from there. And that’s, certainly one of the most basic and sometimes most important things that fund-raising organization could do. And you said we were starting at the low end? What are the startup costs for getting into fundraiser? Basic. The cost for the product is about two hundred dollars. Oh, my gosh, yeah, so that puts it within reach of i wouldn’t say anybody that certainly a lot of folks, so for two hundred dollars on organization can have ah, good features for up to fifty thousand donors, right? And its multi user, which is i mean, you could have i don’t know exactly what the limitations in terms of numbers of users, but i would say, you know, if it could go to ten that’s, probably more than most small organizations were made, and are there ongoing costs after the two hundred dollars initial purchase? With any of these applications, there typically annual subscription fees for maintenance and updates the in general, those he’s run about ten percent of the original purchase cost? I have to tell you that i don’t really know what the specific costs for fund-raising basic is in terms of ongoing costs, but if it’s twenty dollars, a year or even one hundred dollars a year that’s probably a bargain. No kidding. And does that fee typically include support if there are questions? Or is that usually just found online? I had a support work. I believe they offer female support rather than phone support than the support options there. I believe that they do have additional support options, but those with the extra cost. Okay? And that product again is called fundraiser basic. Is that right? That’s? Correct. All right. And what was another one you’d like to share with us? There’s one called a raise. A r a fast fund? No, the whole raise fast. Fund-raising non-profit fund-raising software. A long name. Okay, but they’ll find the link on your website. It and p tech news. Dot com. Right? Correct. Okay. When? When we just call it a raise on rachel is a good name for thank you. What do you want to tell us about a raise? Well, it’s it’s a little bit more expensive than fund-raising basic it’s. Three hundred dollars. But i would call that still in the bargain basement? Yes. No, it allows you to do batch entry of data. So if you have your list of donors already available, you can upload that into the system rather than enter them one at a time. And that that’s important to you. You know, if you’re coming from you have any kind of history at all. It gets pretty tedious. Tryingto enter name. Do you know? Would that include batch entry from an excel spreadsheet? Do you know? I believe it excel spreadsheets or asking files another. And you, khun generally export in asking spreadsheet as a text file. Okay, what? What is what is asking jargon jail when we have a jogging jail time? Probably that’s. Okay, i’ll catch you on the ward in the jordan job. Now that the warden what’s the jailer. A warden? Yeah, the warden in charge in jail. What’s, the asking me and scott asking is, um, i’m not going to even give you the the acronyms. Title letters, it’s, text basically something that you can read and as a text document rather than excel, which if you if you have xl that’s great. You can open your file on x. L see it. You don’t have xl. What you have is a file that is in some kind of computer language that is easily readable. Okay, so ah, word file is an asking file and no it’s, not it. Is in a sense. Yes. Okay, but it’s, what? You see when you open a word document text. Okay? And the point is you khun batch upload these files to a raise. That’s correct. Okay, so if you’re working on something that’s not dedicated to fund-raising at all like an excel spreadsheet you can you can upload easily waiting. Just a minute. We have left before the break. What do you what? What other features of ray’s should our listeners know about? It has a has a large capacity database. I think it goes even above the fifty thousand that we were talking about. So if if you if you’re small and you have a user base that is greater than fifty thousand, they want to look at the rays rather than fund-raising basic. But i will say that it’s still in that arena? Yeah, the sound ideal perfectly suited for small and midsize non-profits e-giving just one more before the break. It’s called scott i’ve gotta hold you off. We don’t have time but we do have time after the break. Scott’s going tto be with us after this break. I’m talking to scott koegler, the show’s technology expert. He’s, the editor of non-profit technology news. Stay with us. They didn’t think dick tooting. Good ending. You’re listening to the talking alternate network. Get in. Nothing. Good. Are you stuck in your business or career, trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people, better business people. This is tony martignetti athlete named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. Technology fund-raising compliance, social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio fridays, one to two eastern on talking alternative broadcasting. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three, five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. Dafs you’re listening to the talking alternative network. Welcome back. I’m joined by our tech expert scott koegler scott, before the break. You had wanted to say something. Was it something more about a raise? Sure. Actually, what i’d like to do is talk about filosa exceed, which is kind of the next step up. Okay? Please, just say that. Say the name of the product again. Well, it’s still osa teo s a. Excuse me. All right, thanks. Please. What? What do you want to share? It’s basic fund-raising and donor management. It’s? Uh, it’s actually a smaller version of what telos a produces on a larger scale. So what? Just saying that what that means is that if you’re a growing organization tolosa exceed get you in at the basics. And again, basics is about five hundred dollars. So it’s a little bit it’s another step up from the fundraiser basic and from the res, but we’re still so much we’re so far below a thousand dollars even. Absolutely, sir. Three great products for the most expensive of the three is five hundred dollars. Okay, i’m sorry. I’m excited. No that’s. Good that i and i think that there are some things to be excited about. Here for organizations that have been struggling with excel spreadsheets and word documents and trying to manage email emerges using outlook and word. These things really offer a great way to get past that. One of the things that exceed does is it provides drill down reports and reports are pretty interesting. You know what you want to know, obviously is how is my fund-raising effort going? Who’s donating what what are the demographics of the people that are donating most? And how can i reach them better? So you want to be able to run reports that that show you in some kind of order, you can sort them in the however you like, but let’s say from most donation to least yeah, a drill down function allows you to take a look at an item that says donations of one thousand dollars, for instance, and you click that item and then it it opens up another window that shows you will hear all the donors that donated a one thousand dollar level, and from there you can draw farther. And so it gives you greater detail every time you drill into a particular item. So it sounds like the reporting is more robust on tele succeed than ah, a raise or fundraiser. Basic right. And i think that’s, a product of the fact that this is again a scaled down version of their big product. Most big products will have these kind of capabilities. And so the littlest has decided that they’ll include this advanced capability in their basic products. And is there go ahead, please? Another thing that they have with this is i just talked about the email function and urging they haven’t advanced email management capability allows you to to emerge pretty much the description, and i just said, take a lister segment of your donor’s based on their contribution level and send on ly them a specific level, a specific letter with specific information in it, and send a different email to a different set of donors, and this is all managed from within the within the program all within the program, right? Yeah, outstanding. Is there another one that you want to share with us? Sure, i just make one more point about told police that is, if you’re if you’re doing reporting, which becomes no more important, as as you’re not proper clothes, tell osa also has a data export to quickbooks, so that gives you a direct connection without having to do manual entry. Yes, and your finance, your financial officer will appreciate that very much right, and the board of directors to and theorem whatever that comes to bear the next one here does actually hit the one thousand dollar level on that is fun. Easy, that’s sweaters, fund-raising software, it’s, right in two thousand dollar mark. It has multiple modules, so this one is really available on a modular level, so you can actually define your own pricing based on the number of modules that you you take or that you need. And you know, not every organization needs every module, so you can customize it, and it also allows you to grow your capabilities as your needs grow. Scott, we have to leave it there. Just say the name of that last product again, please. Fundez easy, fundez easy, that is scott koegler he’s, the show’s technology expert, and he’s, the editor of non-profit technology news. Scott, thanks very much for joining us. We’ll see you will talk to you again in a few weeks. Thanks, johnny. And i want to thank both my guests today. It’s always good to have scott back and, of course, also alice aspen marched founder of the attention factor very glad that she could join us in the studio next week. My guest is going to be chris mcgurn of pnc bank and he’s going to share with us techniques toe hyre the right financial partner for your non-profit and to have a good working relationship with your bank owe our other financial partner that you might have, and also we’re gonna introduce a new feature next week. I’m looking, we’re looking an individual who’s in a job search and a non-profit that has a job opening. Each of those is going to be paired in a different segment, the individual be with a recruiter and the non-profit with the opening will be within hr consultant. We’re going to work to help both of them one of the individual side and one of the non-profit side marketing that job. If you want to participate in a future looking, we’re looking segment you khun goto our facebook page and contact does there? Yes, we have a facebook page. You can go there. For email alerts on the show, and you can also go there to see what my live appearance calendar is. You can also go there to talk to me about having me appear live for you. I want to thank our creative producer, claire meyerhoff, our line producer and owner of talking alternative broadcasting, sam liebowitz and our social media, as always, is done by regina walton. This is tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. You’re listening on talking alternative broadcasting at talking alternative dot com. Join us next week. My guests will be chris mcgurn of pnc bank on those financial partners, and the new feature i’m looking. We’re looking. That show will be next friday, one p m eastern, right here, as always, on talking alternative dot com. E-giving ding, ding, ding, ding. You’re listening to the talking alternate network waiting to get a drink. E-giving cubine i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join joshua margolis, fitness expert, at two one two eight sixty five nine to nine xero, or visit w w w died mind over matter. N y c dot com oppcoll this is tony martignetti athlete named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent technology fund-raising compliance, social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio friday’s one to two eastern on talking alternative broadcasting hi, i’m new york state senator joe a dabo i will be hosting a Job fair on friday, november 12 at aqueduct racetrack in queens, contending into three p m we will have over one hundred companies looking for qualified workers. They’re all to be lectures on job strategies and networking. So come and bring plenty of resumes and join me on friday, november twelfth. Adequate grayce for a Job fair from 10 a m to three p m for more information, please call pete in my district office at seven one eight seven three eight one one one one. Are you stuck in your business or career? Trying to take your business to the next level and it keeps hitting a wall. This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Buy-in you’re listening to the talking alternative network. Snusz