Tag Archives: discrimination

Nonprofit Radio for September 25, 2023: Possible Implications Of The Supreme Court’s Affirmative Action Decision

 

Gene TakagiPossible Implications Of The Supreme Court’s Affirmative Action Decision

Gene Takagi

The Supreme Court’s decision this summer struck down college admissions affirmative action programs. Yet it may have repercussions for nonprofits around employment, contracts, grants, and other areas. Gene Takagi gives us his analysis. He’s our legal contributor and managing attorney at NEO, the Nonprofit and Exempt Organizations law group.

 

Listen to the podcast

Get Nonprofit Radio insider alerts!

I love our sponsor!

Donorbox: Powerful fundraising features made refreshingly easy.

 

Apple Podcast button

 

 

 

We’re the #1 Podcast for Nonprofits, With 13,000+ Weekly Listeners

Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
View Full Transcript

Transcript for 659_tony_martignetti_nonprofit_radio_20230925.mp3

Processed on: 2023-09-16T15:16:42.814Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2023…09…659_tony_martignetti_nonprofit_radio_20230925.mp3.800376527.json
Path to text: transcripts/2023/09/659_tony_martignetti_nonprofit_radio_20230925.txt

[00:00:39.45] spk_0:
And welcome to tony-martignetti Nonprofit radio. Big nonprofit ideas for the other 95%. I’m your aptly named host and the pod father of your favorite abdominal podcast. Oh, I’m glad you’re with us. I’d suffer the effects of a parapharyngeal abscess if I had to swallow the fact that you missed this week’s show. Here’s Kate, our associate producer with the highlights.

[00:01:16.40] spk_1:
Hey, tony, we have possible implications of the Supreme Court’s affirmative action decision. Supreme Court’s decision this summer struck down college admissions affirmative action programs, but it may have repercussions for nonprofits around employment contracts, grants and other areas. Jean Takagi gives us his analysis. He’s our legal contributor and managing attorney at Neo, the nonprofit and exempt organizations Law Group. On Tony’s take two,

[00:01:18.61] spk_0:
an old drop

[00:01:50.07] spk_1:
were sponsored by donor box, outdated donation forms blocking your supporters, generosity, donor box fast, flexible and friendly fundraising forms for your nonprofit donor Boxx dot org and by Kila grow revenue, engage donors and increase efficiency with Kila. The fundraisers, CRM visit, Kila dot co to join the thousands of fundraisers using Kila to exceed their goals. Here is possible implications of the Supreme Court’s affirmative action decision.

[00:02:35.30] spk_0:
It’s always a pleasure to welcome Jean Takagi back to nonprofit radio. I know you know who he is, but he deserves to have a proper introduction. Jean Takagi is our legal contributor and the managing editor of Neo, the nonprofit and exempt Organizations Law Group in San Francisco. He edits that wildly popular nonprofit law blog and is a part-time lecturer at Columbia University. The firm is at neola group dot com. The blog is at nonprofit law blog dot com and Jean is at GTA. Welcome back Jean. It’s good to see you.

[00:02:41.24] spk_2:
Great to see you to tony. Thank

[00:02:52.90] spk_0:
you. I just realized uh we both have red T shirts on. We’re matching today. You’re more for, but you bought a jacket over yours. That wasn’t necessary. Thank you. I’m just, uh you know, I’m, I’m t-shirt and bathing suit because I live because I’m on the beach. So I, I don’t, I don’t put a jacket on. I hope you’ll forgive me. My uh my informality.

[00:03:04.51] spk_2:
It’s a little cooler here in San Francisco. We’re in the mid sixties today. So, well,

[00:03:50.21] spk_0:
not too. Yeah, we’re in the mid uh North Carolina. All right. So we’re talking about the uh Supreme Court’s affirmative action decision and uh the potential for some implications beyond merely college admissions. Why don’t you, why don’t you just set us up with a reminder about that? Uh It was either late June or very early July decision that came out about uh college admissions uh was the um uh the students for fair admissions versus uh the Fellows of Harvard University. And then another case versus the University of North Carolina. So a private university and a public

[00:05:35.84] spk_2:
university. Yeah. So um both cases were treated together and it was um in late June so early this summer um where the Supreme Court came down with a holding that basically said that um in higher education admissions um for uh state universities, uh and for private universities that are state actors and essentially probably because of the federal funding that they receive. Um Well, if they use race um in their admissions policies of deciding who can get in, um whether it’s uh a strict criteria or whether it’s a sort of like a plus factor in rating a candidate’s qualifications that is a violation of the Equal Protection Act uh of the 14th amendment. So the Equal Protection Act basically um says that every person is entitled to equal protection of the laws and that act is applicable to, to governments and state actors. And Harvard uh was brought into the case as an example of a state actor. Um And so, you know, some people were asking, well, how does this even apply to nonprofits? And, well, that’s one way that it applied. And it’s a little unclear about whether something like federal tax exemption. Does that make a nonprofit, a state actor in some cases really haven’t seen that yet, but, um, with the Supreme Court, we’re not really sure, um, what the ties are going to be. Um, but there are all sorts of potential applications for nonprofits that, that people are concerned about. And from my perspective, you know, the decision was fairly disappointing but not unexpected.

[00:07:45.61] spk_0:
Yeah. And, and to just emphasize what you said, you know, we’re talking about potential implications beyond. So we want to raise people’s consciousness about things to watch out for, uh things to watch out for in the news, things to be aware of conscious of, in your own, in your own work, um possibly in grantmaking or, or grant receiving things like that. So, um, yeah, you know, my, uh lawyers are trained to always be learning. You, you never stop learning as an attorney. My uh law school learnings are sort of quickly being eroded by, you know, when I learned about, uh what I learned about abortion protection is obviously, uh no longer applicable. Uh And what I learned about, uh, discrimination, I remember there were, there was benign discrimination like, you know, uh whatever the fishing license or voting or voting or driver’s license laws are in your state, you know, that’s 16 or 18 or 21 you know, whatever it is, that’s, you know, kind of benign. There’s, there’s this, we’re surrounded by discrimination, there’s just, they’re different types. Some are benign and some are invidious, the, the hurtful kind. And then there’s, there was the, uh, sort of corrective or remedial kind which is what, what was at issue around the use of affirmative action in, in college admissions that, that corrective or beneficial kind. And, uh, uh, I, I saw in the, uh, one of the, one of the blog posts that you did at the, uh, the wildly popular nonprofit law blog dot com. Uh, Justice thomas’ concurring opinion was, uh, oh, no, I’m sorry, it was Justice Roberts, the main opinion, you know, eliminating discrimination means eliminating discrimination, discrimination of all types for all reasons for all purposes. Uh So which is a, you know, a part of the, the holding of the case. So, so has has implications, potential, has potential implications for us.

[00:10:14.49] spk_2:
Yeah, and I, I don’t want to diminish just the impact on, on what this decision just if we look at it in isolation for admissions in higher education, um you know, that has tremendous impact because um even Justice Sotomayor said in, in her dissent, ignoring race will not equalize a society that is racially unequal and like that’s really true. So you can take a look at the, the de demographics and, and you, you can see that there are certain bipoc groups that have um less representation in higher education that can result in less uh income and wealth equality down the road. So there are huge implications of this just in higher education. But a lot of our nonprofit organizations or the bulk of them are not in the education space. And even though they may deal um on the peripheral with, with what the impacts of this decision are on higher education, they may have more direct or may be feeling more direct consequences because affirmative action applies as a defense in other types of cases as well, including uh in the employment context and in sort of um contracting uh cases where organizations enter into contracts with different vendors and whether you can, uh say I’m going to base the selection of a vendor specifically on belonging to a particular race. Um And those laws exist, you know, protecting against discrimination in employment and in contract uh making and enforcing before the Supreme Court holding and that Supreme Court holding didn’t change these cases. But affirmative action was used was, has been used as a defense in both those cases, both those type of claims. So there’s the question now, if affirmative action is no longer a defense in some of the higher education and admissions cases, will they be a defense in employment cases and in the contracting cases? So there are implications for this that are unknown yet. But um the trend doesn’t, you know, doesn’t seem good. And we’re seeing organizations and wealthy conservative individuals who really want to challenge these laws across the spectrum. Um Finding cases to attack um organizations including nonprofits and saying we don’t think we’re gonna allow you to do this again. We’re gonna sue you and we’re gonna test it in court and see what happens

[00:10:41.28] spk_0:
and how many government agencies a, a, at all levels of government have, uh, you know, advantages for minority and women owned businesses, uh AAA preference. You know, you get a, you get a step up, it’s not the, it’s not the end, all, it’s not the sole factor but you get a, you get a, an advantage if you’re a minority and women owned business, for instance, those, those types of preferences you’re saying are now suspect at, uh, at, at, at best, I think

[00:11:29.82] spk_2:
they could be. I mean, so there are specific carve outs, um, in, in the laws that can apply for certain things. But, yeah, you know, even if you know what, if we took justice Roberts at his words, right. That type of program would not exist either. Right. So, um, you know, equal is equal and we don’t pay any attention to historical. Um, uh, we just don’t,

[00:11:51.39] spk_0:
we just don’t pay any attention to history. We just ignore what, what’s happened to minorities and, uh, in the country and, uh, we’ll, we’ll just wait, it’s a clean slate. We’ll just start with a clean slate. Everybody’s equal, which is, which is preposterous, you know, given our structures and invidious discrimination in, in seemingly benign places, uh, which are not benign. And, uh, yeah, we’ll just ignore history.

[00:12:17.11] spk_2:
All right. I so appreciate how you frame that because that goes directly to sort of like the book banning and the, uh, history textbooks in Florida and all of that as well. It’s the same kind of, um, you know, uh, same type of organizations and, and people who are driving those same sort of claims and, and nonprofits have to be paying attention because they could be on the other side of those claims.

[00:12:45.19] spk_0:
Yeah. All right. So let, let’s dig in a little deeper and, and see what uh your, your, your, your concerns are about the potential for uh for problematic areas. Uh Employment, you mentioned employment. What should we, what should we be conscious of, what should we, we be uh looking out for?

[00:15:43.77] spk_2:
So, you know, there have been some, some measures by, you know, some organizations that would do things or, or that that would um with well intentioned goals, I think, say, you know, we really would like to have, let’s say a bipoc leader in place. So, you know, uh you know, with the uh succession planning, if our executive director is leaving next year, we would really like to find somebody who is a bi park person to lead this organization because the majority of communities we serve are bipoc communities. And that might be their rationale in saying we’re gonna go out and we’re gonna look for a bio executive director um to be our next executive director if you’re overtly restricting the hiring of an executive director to specific racial categories, that’s a violation of employment laws. So, title, um, six would be those that are, you know, governmental agencies, title seven would extend out to private employers, including for profits and nonprofits. Um, and there are all sorts of state discrimination laws as well. Right. So if you are, you know, it, if you feel like you can’t say I’m only gonna hire a white executive director, you know, if that feels wrong, you probably can’t just say I’m going to hire a black or a bipoc executive director, sort of by the same token. So, um, that is something that’s just built into anti discs laws. The idea was to help those who are underrepresented and marginalized, um, from suffering uh, to prevent them from suffering from such discrimination. But, you know, some people have called it reverse discrimination now, but those, you know, those same principles still apply, those laws still apply. So if you restrict your hiring and make it a qualifying factor to be, you know, a member of a certain race that would be illegal if you use it as a plus factor, that may be illegal. So saying, well, all things being equal, we’re gonna hire the person of a certain race. So, you know, that’s kind of where, you know, there are some affirmative action defenses in there, um, where we are trying to correct certain systems that might be internal or they might be, um, the product of, of historical, um, problems. Um, and there were affirmative action defenses allowed in that, but I don’t know how strong they’re going to, to be able to, to hold up in light of this opinion. Um, we’ll have to see how it gets tested because it’s, it’s definitely not the same as university admissions. Um, but they’re both, you know, um, facing kind of similar pressures from, from some of the conservative groups who want to attack that as being discriminatory. So we’ll see how that goes in the employment context. But that let me stop there, tony and see if you have any thoughts about it.

[00:16:35.01] spk_1:
It’s time for a break. Donor box quote. We’ve seen incredible results with Donor box in the last year. We’ve boosted our donations by 70% and launched new programs in literacy, health, child care and tailoring for our girls. That’s Jennings W founder and executive director of Uganda 10 18. If you’re looking for a fast, flexible and donor friendly fundraising platform for your organization, check out donor box donor Boxx dot org. Now back to possible implications of the Supreme Court’s affirmative action decision.

[00:17:24.60] spk_0:
This could apply to board membership too. It might be a very admirable goal because you serve a bipoc community. So you want your CEO and maybe other senior leaders and your board to be reflective, to be representative of the folks that you’re serving in your community. So it, it, it, it, it’s very it’s, it’s advantageous, it’s, it’s admirable. Um You wanna, you wanna empower folks uh who are among those? You’re, you’re helping? So how do you, how do you then frame this so that you’re, I don’t know, your, your board minutes, your, your board transcripts are, are not uh are not used as evidence against you.

[00:20:16.30] spk_2:
Yeah. So, um you raise some great issues. The first um is um board membership and saying, hey, what if, what about asking for only bipoc board members or black uh persons who identify as black as board members? That’s what we’re looking for now because our board is all white. Um Can we do that? And you have to be careful of tokenism, of course. But um there’s nothing in the laws, any discrimination laws that would prevent that from happening so long as board members are not employees, right or under contract with the organization. So the any discrimination laws are specific to employment. Um Yeah, and contracting, at least the ones we’re talking about today and I don’t know of any that um refer to sort of volunteer board positions. Um that would be protective of that. But um kind of what else you were um talking about is like, well, not all is lost and it’s not like, ok, we’ve got this decision, we’ve got these laws and we can’t get to um solving some of our problems, let’s say our, our white um managerial and executive staff were 99% white males, you know, for us to look for hiring for a little bit of diversity would seem to make sense. Um, but if you tell us, we can’t use it as a plus factor, we can’t use it as a requirement of our next hire. Really hamstrings us. So what can we do? And so the all is not lost theory is saying, well, look to other things. So what you can do is you can encourage applicants who are, uh who identify with particular race groups. If that’s what you want to do, you can encourage them to apply, you can make sure that you’ve got internal systems that ensures that they’re not going to be tokenized. Um, you are going to uh perhaps recruit in areas or from other sources that um uh provide more candidates um that represent the, the groups that you want. So all up until saying you must be of this race group or ethnic group to be considered eligible to be and a higher or we’re gonna give you, uh uh a plus factor where we’re gonna consider your application more attractive because you’re a member of a race group solely for that reason. That’s the problem. But in the admissions case, um in, in the Supreme Court case, they, the, the majority opinion said, hey, guess what? You can’t say race is the factor. But in the admissions essay, if you talk about character that was um shown in dealing with problems that you had specific and

[00:20:24.34] spk_0:
now you now on the individual level,

[00:20:27.38] spk_2:
right? So

[00:20:28.33] spk_0:
not the, not the, not the race or community level,

[00:20:31.37] spk_2:
although race obviously played a factor

[00:20:34.50] spk_0:
in that individual’s life. Right? But exactly, and you can run the level,

[00:21:57.18] spk_2:
you can use that as criteria. So some people say, well, and the, the the majority holding was also clear that hey, you can’t use that as pretext and just say, write whatever you want. And, you know, it’s really just about race, but it, you really ask them to, to, to write something about themselves and if they want to include something about their race and what they’ve, you know, um overcome uh because of discrimination, past discrimination, that may be evidence of character that you can use in your uh in your process. So while that’s not a really elegant solution, and um you know, you can use socioeconomic factors, for example, in the admissions uh policies. Um that’s not exactly the same as race and we’re, you know, trying to deal with race. If that’s what we’re left with, we, we still can use those tools. So, um again, you can use tools and other strategies to ensure that you do get a diverse pool. And that may allow you to find the most, you know, um person based on other characteristics that ends up being somebody um who belongs to a race or ethnicity that you really wanted to, to have in that position in order to um further your de I goals,

[00:22:00.80] spk_0:
anything else with uh employment gene?

[00:22:26.20] spk_2:
Um I would just say employment is probably sort of the biggest risk area. So just be for, for organizations even again, well intentioned and trying to deal with historic injustices, be very careful in the employment area. So, um you know, to the extent you can um try to get legal help, an employment lawyer. And, you know, for those who are in cities that have bar associations with, um you know, volunteer legal services programs, talk with them because I think that this may be a popular area for a lot of local bar associations to provide some, some pro bono counsel.

[00:22:48.21] spk_0:
We talked a little about contracts and, uh and I, I know you have concerns about uh grantees and, and grant tours as well. Uh uh around contracting uh around whether these are, in fact, contracts can we, can we move to, we move to that arena? Yeah.

[00:25:10.46] spk_2:
And, and so, um contracts in general, um all nonprofits enter into contracts, right? Or just about all nonprofits enter into contracts. So the law, um which is uh the federal law anyway, and civil rights laws referred to as section 1981. Uh and section 1981 generally prohibits discrimination in making or enforcing a contract. And that includes any, you know, enjoying any terms uh of a contract as well. So, if you were to again, similar to the employment contract, say we will only hire a vendor if they are a member of a specific ethnicity or race, that’s gonna be in violation of 1981. So probably for, for most people, that kind of makes sense. But we have seen, you know, especially, um I I in the last few years as our social justice efforts have have risen with publicity of like some highly charged events um uh that have been um so terrible. Um uh We have seen movements that said, hey, we really want to increase sort of how we’re contracting out with diverse vendors as well, not just employees. And so people have been saying things like, you know, let’s contract out with more bipoc individuals or more women owned businesses or, um you know, and they’ve been looking at different ways to sort of increase their de i efforts in uh establishing vendor relationships. Um And that’s something now that you have to be very careful about as well. So again, no, just like as in, in the employment context, you can’t have a requirement um or even a plus factor of, of, of saying, you know, if you’re a member of a particular race, then you don’t qualify for this contract or you will not, you, you will be dis preferred for, you know, reasons of, of selecting uh a vendor for, for this contract. Um So how does this fall in respect? I just

[00:25:38.88] spk_0:
before you before you make your, your follow on point. But I just want to remind folks that section 1981 is by no means new. This is Reconstruction Era. Yeah, 18 65 or four or something or probably 55 or 18 fi fi 18 65 or 66 was section 1981 to give freed slaves the all the benefits of contracts and, and, and this is the, the statute even says all the benefits that white people enjoy something like that. It’s in the, it’s in the text of the statute. So this is not nothing new is my point.

[00:28:16.56] spk_2:
Yeah. Um So, well, over 100 and 50 years old now. Um And it’s something that, that you have to pay attention to, again, affirmative action has been used in the past as defense um in 1981 claims, but we’re not exactly sure how that’s gonna pan out, but I, I wanted to give you a specific example because we talked about it or you alluded to it in the beginning about grant agreements. Um And so as lawyers, we kind of learned like what a contract means, right? And it basically is, there are more than one party to a contract and they agree, they make some mutual promises and they each provide each other with some sort of value. Lawyers call it consideration that goes back and forth. And if you have those elements, then you’re in a contract So the question now is, what is a grant, is a grant agreement or contract? Is it two parties? Yes. Are they mutually agreeing on a bunch of terms and things? Yes. Now, is there value being exchanged on both sides? Now, that’s where there’s an issue. So most people think of a grant as a gift, right? We even filed it in our nine nineties. We, we lumped them all in as gifts and grants and donations. And so, uh if a gift, if it’s a gift and there’s not value coming back, then maybe it’s not a contract because there’s not that equal or it doesn’t have to be equal, but there’s not that exchange of value. Um On the other hand, there are like provisions in grant agreements that say, well, you must do this with the grant monies and you must give us results, you know, show us what the results are of those things. And if you don’t, if you don’t use those monies for those things, you have to return it to us. Um And, and those terms start to look a little bit more like contract terms, right? Are we making a gift for a restricted purpose, which is very valid argument or are we making a payment to get something done? Not for maybe for the funder but getting something done out in the community or producing something because the funder wants that to happen. So really they’re paying for it and you’re delivering it. Is it more like a contract or a gift?

[00:29:09.98] spk_1:
It’s time for a break. Kila increase donations and foster collaborative teamwork with Kila. The fundraiser, CRM maximize your team’s productivity and spend more time building strong connections with donors through features that were built specifically for fundraisers. A fundraiser. CRM goes beyond a data management platform. It’s designed with the unique needs of fundraisers in mind and aims to unify fundraising, communications and donor management tools into one single source of truth visit Kila dot co to sign up for a coming group demo and explore how to exceed your fundraising goals. Like never before. It’s time for Tony’s take two

[00:30:19.98] spk_0:
long time listeners. Oh, thank you, Kate. Thank you. Long time listeners will remember that this show used to be in a studio in New York City because I used to live stream the show every Friday. I’m pretty sure it was Friday at 1 p.m. from 1 to 2. And then from then I would start my weekend. Uh, and Sam Liebowitz was the producer of the show. He owned the studio where we used to do the show every Friday afternoon. And guests would come to, ideally, they would come to the studio and Sam had the idea of putting some what are called drops into the show and they’re, they’re uh essentially commercials. But for the show, it’s like, it’s like a testimonial. We would call it a, a testimonial for the show. And this is one of the uh early drops that, that we used in a bunch of shows, Sam inserted into a bunch of shows he would put them in, in postproduction. Let’s see if you, uh if you recognize anybody in this

[00:30:26.62] spk_3:
lively conversation, talk, trans, sound advice. That’s tony-martignetti Nonprofit radio. And I am his niece Carmela and I am his nephew Gino.

[00:30:40.30] spk_1:
How about,

[00:30:42.31] spk_0:
can you recognize anybody in that?

[00:30:44.18] spk_1:
That is so cute. We sound so tiny. That’s

[00:30:50.43] spk_0:
you and your brother and Carmela. I, we have this strange thing going on now because on the show, I always call you Kate but off stage or off mic, I, I call you Carmela, which everybody else calls you Kate. But I use Carmela because I think Carmel is a beautiful name and that’s your, your name is,

[00:31:07.81] spk_1:
it is a beautiful name and I’m very thankful to have it. It’s just a really long name. If I’m writing like my name on a piece of paper for school, it’s just, it’s too long.

[00:31:17.78] spk_0:
OK. Three syllables versus one. So all the, all the rest of the world, all the rest of the family uh and the world uh could use just one syllable Kate. I go with Carmela uh off, off mic. But so I think, uh you know, I think you sound like nine and Geno seven or so. He’s two years younger than you. To me. You sound like around nine and seven.

[00:31:40.58] spk_1:
You you might be right. I was thinking more 12 and 10, but I really don’t remember how old we were. But I, like, remember sitting in the dining room, you setting up the microphones and having a headset and being like, wow, this is so cool. I’m on my uncle’s podcast. Like this is the coolest thing ever.

[00:32:00.01] spk_0:
Yeah, I had the, I had brought my audio gear mics and headsets for everybody. Yes. Absolutely. This is, this is no 2nd, 2nd rate two bit operations.

[00:32:08.82] spk_1:
No, no, no, this is perfect.

[00:32:15.36] spk_0:
Absolutely. Non profit. We were sitting here your dining room table. Yeah. In your, yeah, in your, in your, is that, was that in, in the current home or was that the previous

[00:32:20.20] spk_1:
home? Yeah, I think this is in, it was in the current home. It

[00:32:55.91] spk_0:
was ok. Ok. You remember that? All right. Yeah, I don’t know. I, I should have a date on the file. Uh, but II I can’t find what date it was. Uh, you know, it’s, it should be dated with at least a year, but I, I can’t find that. So, Kate and Gino and I am your, I love that and I am his niece Carmela and I am his nephew Gino. So, all right. Do you know from the old days, uh when Sam Liebowitz at the studio used to put the drops in, uh for me in, in postproduction. So, anything else you remember about that?

[00:32:59.55] spk_1:
I remember, like trying to put the dogs in the crate so they weren’t running all over cords and stuff. Let

[00:33:21.71] spk_0:
the dogs out. Who let the dogs out. Right. Exactly. All right. Um, so that’s a, that’s an old, an old drop from the, from the olden days. Well, I, I still have to see if I can find out what year that was. All right. But, uh, thank you. And that is Tony’s take too. Go ahead, Kate.

[00:33:30.53] spk_1:
We’ve got just about a boat load more time. Let’s go back to possible implications of the Supreme Court’s affirmative action decision with Jean Takagi.

[00:34:13.79] spk_0:
Sounds like a good idea. And what you’re, what you’re delivering may very well be a promise you or you’re, you’re promising to deliver you. The grantee are promising and a promise has value, promise can be that exchange, that consideration. So it can be an exchange of money from the gran tour and promise from the grantee. That’s, that’s value. Again your point, not necessarily equal. They don’t have to be equal. They, they can even be Demi on one side. So promises are valuable and can be that exchange of consideration that you’re saying is an element of a contract.

[00:37:42.76] spk_2:
Yeah, that’s, that’s right, tony. So, um I don’t think we’ve seen this litigated, so we don’t really know what the argument is gonna look like when we have an idea of what the argument will look like. We don’t know how, how the court would treat this. Um, we’ve certainly seen kind of demin value in other extensive contracts being enforced and saying, well, that’s good enough. Um, but there is kind of this long history of grants being recognized as gifts and federal and state laws saying that, hey, if you’re going to make a grant or gift, this is a charity to another organization. You have to have some steps to ensure that it’s actually being used for charitable purposes and private foundations have even more laws. Um uh that, that say you have to exercise expenditure responsibility, which all sorts of due diligence procedures and provisions in the grant agreement itself that must be included in order to make a gift. So, is that contract or is that just saying, hey, comply with the laws so we can make this gift to you? So, yeah, there’s some more nuanced academic arguments that, that, you know, people can make about this, but we’re starting to see the attack, right? So we’re now starting to see people go, hey, um on a contract. Um if you, if you’re making grants and you’re saying these grants are only to buy pock led organizations or black led organizations, that’s not uncommon, right? Tonya, I think we’re seeing quite a bit of that. Um now that can get attacked and where it could always have been attacked. But I think the Supreme Court holding has shown that, oh, if you want to attack it and somebody were to raise it up the appellate level to, you know, to, to the Supreme Court level. Um or appellate courts might just say defer and say this is so much similar to the rationale in, in the, the students for fair admissions case that we are going to just say um that this is a contract and this is sort of a a violation of 1981. So that’s kind of the, the concern there with grant agreements is, is, are they contracts, are they worded like contracts? And you know, maybe one of the steps that some grantmakers can take if they want to be careful about that, um is to try to um make more unrestricted grants and not have so many conditions that tied tied to the grant. So not so many promises coming from the other side, right, tony said to, to sort of minimize um what the value might look like that’s being returned, but still sort of complying with the laws um that require that the grantees spend the money properly. Um So one strategy anyway, there are going to be others and um I don’t want to discourage people from, you know, looking to make grants to buy pock led organizations, but they have to be careful on, on how they worded. And so just like with the employment context or the admissions context for that matter, it’s recruiting your vendors from different places, you can really seek to diversify the pool of applicants that come because it could be very um unequal in how we’ve approached vendor relationships in general, which might be just friends of board members or, you know, um people we already know or do business with and that might be the same people that have always done business um with the organization when it may not have been so focused on de I so

[00:38:36.66] spk_0:
very narrow narrowing. So, right, Con raising consciousness. Um and I, I feel like talking about contracts, we’ve ventured into a little bit of uh nonprofit radio law school about uh consideration and the bargain for exchange. But we did it, we did it in simple terms. I think so. Uh but everybody gets a uh everybody gets one cle credit for listening, this uh lawyers, you get one continuing legal education credit for listening to today’s uh this episode. Um Any other areas. What, what, what else, what else concerns you uh uh about uh discrimination and, and places where we should be conscious.

[00:40:03.97] spk_2:
Um So I’ll, I’ll give you maybe just a couple more examples of some dangerous areas or areas of concern and then I, I’ll try to end with something a little bit more positive. Um So on, on the concerning area. Uh in Missouri, the attorney general there directed all colleges to immediately stop considering race and scholarships. Um So, um not that wasn’t admissions based but just on scholarships. Um Lots of nonprofits need scholarships and fellowships for that matter. And, um, and other sorts of, uh, grants to individuals? And are those kind of now going to be attacked in some states in Missouri in Kentucky? Uh, the university’s president suggested that his institution should do the same thing, the, um, the Kentucky University president. So, you know, this is going around, um, the same person or organization backed by the same person, um, who funded the fund, the, the, the lawsuits in the affirmative action cases also. Yes. So they’ve also attacked um uh the Fearless Fund, which is uh an equity fund that was um aimed at helping um uh bipoc entrepreneurs think that was based um in Georgia. I’m not positive about

[00:40:20.00] spk_0:
that. Say the name of the fund again,

[00:42:24.24] spk_2:
Fearless Fund. So it’s not a, not, not a nonprofit fund, but it could have been, but it was looking to, to um specifically uh raise equity um for, you know, by uh led organizations or businesses. Um And that’s being attacked, same group also attacked two law firms for fellowship programs that were targeted at, at bipoc um individuals and, and raising diversity as part of their DE I program. So you, you can probably see all of the um just the, the, the statements um and the rhetoric coming out uh about um de I programs and, you know, some people attacking DE I programs in general, that’s, um you know, on the positive side, um that’s de I programs are not attack kind of all in general. Um, can certainly have a goal to increase diversity, equity and inclusion. Um That certainly can be a value of your organization and eliminating prejudice and discrimination is a valid 501 c three purpose in the regulations. So all of that is to, you know, it is to say there are ways to deal with some of the bad news that are coming out of the court systems. Um and laws that I don’t think are very good for, for racial justice and social justice, there are ways to deal with it. They’re not perfect. Um And will continue to find ways to advance racial equity and social justice. Um But you want to make sure especially for organizations that can’t, you know, afford to be on the forefront of, of saying, hey attack us, we want you to take us to court and we will, you know, fight the battles for you. Um You know, like the AC lu and the Nation League and like those that are experienced and have resources to be able to handle that type of litigation. You just have to be really careful that you’re not attacked and that, you know, defending that um diverts all of your resources away from getting the, the job done for your beneficiaries that you want. Um And so to, to really be careful of that,

[00:42:57.62] spk_0:
but i it’s important to underscore that these are still very valid and accepted charitable purposes. The, the reduction, elimination of discrimination, you know, elevating, elevating uh uh people of uh uh lower, you know, uh uh underserved populations, et cetera. I mean, these are all, these are all still very valid charitable purposes.

[00:43:51.02] spk_2:
And yeah, I, I would encourage funders to double down on their efforts to help these marginalized groups and organizations that are helping these marginalized groups. Um because um they may not all have the resources to be able to fight uh off uh other groups that, that decide that they want to attack. Uh some of the things that they’re doing and helping to educate um organizations as well, really, really helpful. So for community foundations and other capacity building organizations that are giving advice to, to nonprofits in general, yes, there are some organizations that can sort of take the courageous ground and uh take risks um with respect to some of these issues. Um But there are other organizations that, you know, really their beneficiaries are reliant on them to continue their service services. And um they just have to be a little bit more careful and if it just takes a little wordsmithing um to be careful in their documents, then, you know, they can really be helped by that

[00:45:45.33] spk_0:
interesting point about, you know, scholarships too because they’re, they’re so widely used. Uh you know, it’s not just their own, my, my sense of the, the race based affirmative action, affirmative admissions was that, you know, that’s at, uh, schools that have the luxury of getting, you know, maybe hundreds of applicants for each spot or something. You know. So they, so they were, uh, previously, you know, had some spots designated, um, to put it simply, but scholarships are at probably every institution, regardless of how many applicants they get per, you know, how selective they can be. Scholarships are, are so widely used. So, it’s, it’s not just large institutions that, you know, it’s, that, that’s another instance of it, you know, trickling down, uh to, to smaller institutions, the implications trickling down. All right. Uh Did you want to leave us with something uh uplifting and, and uh positive? Well, now we, we, you know, we did say these, these are still valid charitable purposes. Don’t abandon your work. We’re not, you know, we just, uh, I, I invited Gene to raise consciousness. You know, you need to just be more alert now than, uh, than you were. Uh, although, as we said, section 1981 has been around since the 18 sixties. So that, that’s, there’s nothing new around the, the contracting conversation but uh Gene, we, what do you want to uh, leave us with something even brighter than that?

[00:46:37.96] spk_2:
Well, there have been some foundations that have been doing really good work, um, and um individual sort of um donors who have really been supporting the efforts of racial justice and social justice organizations Um, and they are saying that this is a bump in the road. Um, and they will find ways to continue focusing, uh, on advancing their racial justice and social justice goals. Um And I’m hoping that sort of, everybody who believes in those goals continues to, like, really be supportive of them and helping, uh, others who are in the same, uh, sort of have the same set of values to, to deal with these bumps that we are experiencing in the road with, with some of the Supreme Court decisions and finding ways to move forward. It’s not time to sort of move back or just become completely defensive. It’s time to act and act in a, in a way that, um, sort of continues to advance uh what we want in our country and in our world

[00:47:46.85] spk_0:
in, you need to read and subscribe to his uh nonprofit law blog where he’s the editor and uh, follow him at G tech. And if you need the services of an attorney, uh, should your clients need to be in California? No, they don’t need to be in California. No. Right. Jean. No, you have, you have clients, you have clients nationwide. I know that I never, I withdraw that question because I know the answer. If you need help with uh the law and legal issues and you’re a nonprofit organization, I would unqualified, suggest you look at, uh Neola group dot com doesn’t matter where you are in the country. Thank you very much, Gene. Always a pleasure. Thank you. Thank you for sharing your thoughts

[00:47:51.60] spk_2:
so much. Appreciate it, tony. Thank you. All right, bye

[00:47:54.84] spk_0:
till next time.

[00:48:04.13] spk_1:
Next week, Brian Saber returns with his new book fundraising for introverts. If you missed any part of this week’s show, I

[00:48:07.30] spk_0:
beseech you find it at Tomm martignetti dot com.

[00:48:53.10] spk_1:
We sponsored by donor box. Outdated donation forms blocking your supporters, generosity Donor box, fast flexible and friendly fundraising forms for your nonprofit donor Boxx dot org and by Kila grow revenue, engage donors and increase efficiency with Kiva. The fundraisers, CRM visit Kila dot co to join the thousands of fundraisers using Kila to exceed their goals. Our creative producer is Claire Meyerhoff. I’m your associate producer, Kate martignetti. The show’s social media is by Susan Chavez. Mark Silverman is our web guy and this music is by Scott Stein.

[00:49:00.00] spk_0:
Thank you for that affirmation. Scottie be with us next week for nonprofit radio. Big nonprofit ideas for the other 95% go out and be great.

Nonprofit Radio for May 29, 2023: Equitable Project Management & Make Time For Professional Development

 

Rubin Singh: Equitable Project Management

An automated soap dispenser. One of the most innocuous objects imaginable. Unless it doesn’t dispense soap to people with dark skin. How does bias find its way into technology projects and hurt outcomes? How can we implement technology through an equity lens? Rubin Singh, from One Tenth Consulting, returns to help us understand.

 

 

Kelenda Allen-JamesMake Time For Professional Development

Kalenda Allen-James explains the value of investing in professional development and shares a lot of free resources along the way. She’s with Commonpoint Queens.

These both continue our coverage of NTEN’s 2023 Nonprofit Technology Conference, #23NTC.

 

Listen to the podcast

Get Nonprofit Radio insider alerts!

 

I love our sponsor!

Donorbox: Powerful fundraising features made refreshingly easy.

 

Apple Podcast button

 

 

 

We’re the #1 Podcast for Nonprofits, With 13,000+ Weekly Listeners

Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
View Full Transcript

Transcript for 642_tony_martignetti_nonprofit_radio_20230529.mp3

Processed on: 2023-05-25T17:44:28.229Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2023…05…642_tony_martignetti_nonprofit_radio_20230529.mp3.687133100.json
Path to text: transcripts/2023/05/642_tony_martignetti_nonprofit_radio_20230529.txt

[00:01:47.10] spk_0:
And welcome to tony-martignetti non profit radio. Big non profit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh, I’m glad you’re with me. I’d be stricken with S A trope AEA if I had to see that you missed this week’s show. Equitable project management, an automated soap dispenser. One of the most innocuous objects imaginable unless it doesn’t dispense soap to people with dark skin. How does bias find its way into technology projects and hurt outcomes? How can we implement technology through an equity lens? Reuben Singh from 1/10 consulting returns to help us understand and make time for professional development. Kalinda Alan James explains the value of investing in professional development and shares a lot of free resources along the way. She’s with common point queens. These both continue our coverage of N Ten’s 2023 nonprofit technology conference on Tony’s take two. Sharing is caring. We’re sponsored by Donor Box with intuitive fundraising software from donor box. Your donors give four times faster helping you help others. Donor box dot org. Here is equitable project management.

[00:02:12.99] spk_1:
Welcome back to tony-martignetti non profit radio coverage of 23 N T C. We’re kicking off our day two coverage with Ruben Sing. We are sponsored at 23 N T C by Heller consulting, technology strategy and implementation for nonprofits. Reuben Singh. My guest now is founder and CEO of 1/10 consulting Reuben. Welcome back to non private radio. Thank

[00:02:21.10] spk_2:
you, tony second or third. This is our third time chatting to

[00:02:26.03] spk_1:
virtual. Yes.

[00:02:27.27] spk_2:
Good to meet you in person. Yes, for sure. Thank you so much for having me. My pleasure to

[00:02:44.06] spk_1:
have you next to me, your session this year is managing projects with an equity lens. I think that’s pretty self explanatory. But why don’t you give us a 30,000 ft overview of why this is important for nonprofits?

[00:03:41.07] spk_2:
Yeah. You know, I, I feel like throughout my years of consulting, it’s been about 25 years of consulting. Now, I’ve, I’ve encountered some scenarios here and there that, you know, I, I’ve always thought were odd scenarios, you know, in the middle of the project, you know, working with consultants, working with our nonprofits where, you know, maybe something was borderline, discriminate, discriminatory or, you know, something just didn’t feel right. And, you know, I, when I was younger in the, in the consulting space, I didn’t really pay much mind to it. I said, hey, I’m just following, you know, my mentors and following best practices. Um you know, I’m learning the ropes. Um But, you know, as I got further in my career and I started talking to other technologists of color, other consultants. Um and uh and honestly, spaces like this at NTC where we have very frank and open discussion about race and technology and the intersection. It really um I realized a lot of these things, I was encountering these projects. We’re not, we’re not okay. They were problem at and in fact, we were allowing bias race um and uh to, to really seep its way into projects. Um And, and not only is that problematic in a, in a larger sense, but it also does not lead to good outcomes for the projects and the systems themselves. What,

[00:03:57.93] spk_1:
what does this look like? What, what kind of forms does the bias racism

[00:04:18.07] spk_2:
take? Um Well, let me give you an example if that’s OK. Yeah. So, um you know, I was working with one organization that uh you know, had really said that and actually, I was, I was very impressed with them that they had very, a very strong diversity statement, equity statement and they even extended it to their goals. They say, you know, what we’re, we have a lot of volunteers were a volunteer organization, but we um we realize that we don’t have a very diverse volunteer group. So this is going to be not only a statement of ours that we want to diversify our volunteer group, but we also want to, you know, we want to implement that in 20 you know, whatever the year was. Um, and just, what kind of work were they

[00:04:40.98] spk_1:
doing?

[00:04:42.87] spk_2:
Um, well, I mean, I don’t want to get

[00:04:45.46] spk_1:
to general

[00:05:57.20] spk_2:
social service. They, they were grassroots organizing, grassroots organizing. Let’s put it under that kind of, yeah, I mean, they’re great organization. So I’d hate to, um, I’m not asking you. Right. Right. But, but I think, um, the, uh, definitely in the, in the grassroots organizing and um you know, they kind of found that they are um uh you know, that they need to diversify their volunteer base. And I appreciated that not only was it a statement, but they had taken a step further to make it part of their goals for that particular year. But then, you know, statements aside, once we got into the project, we realized that um you know, there were certain, uh there were certain algorithms that were being that were implemented in their volunteer searches that actually filtered out a lot of criteria. So they said, oh, you know what, we, we have so many applicants, we can’t, we can’t screen everybody. So we implement these filters and the filters will, you know, the filter is kind of looking at them. I realize it’s really going to leave you with very privileged resource to people, you know, gets an education, family, education, household income, so on and so forth. And so, you know, we have this dialogue of, you know, if if these are really your goals that you want to diversify and you want different socioeconomic um groupings in your volunteer base, then you really need to reconsider this. And it was just a perfect example of how with all good intentions with great diversity statements. But even something as simple as an as an algorithm in their search um was was really letting bias find its way into the, into the implementation. And

[00:06:32.57] spk_1:
that’s an ideal example because it’s so buried. I mean, most people that may have been developed by a developer or it may have not even been developed in house, you know, some developer from like could been years ago may have created this algorithm unintentionally let’s assume biased and it just, it just perpetuates and nobody even knows that it’s there, it’s buried in code basically

[00:06:53.31] spk_2:
for sure for sure algorithms live. And if I’m a developer and someone comes to me and says we have too many applicants, we need to filter out X Y and Z to make it easier. Well, as a developer oftentimes, I’m thinking, oh how can I make this better? How can I make this more efficient? Um And they don’t really think about it. So, so this is where I think, you know, um I take it upon myself as a consultant to, to really and D I practitioner to, to raise these things because again, these organizations have great intentions. They’re just not always able to bridge the gaps unless it’s called out,

[00:07:16.45] spk_1:
unless it’s called out. Right. So, I mean, if you have something like this very deep, how would you ever discover

[00:08:06.07] spk_2:
it? Yeah, it, and that kind of goes to really the title of the session is, is managing projects with an equity lens. So the key point there is, is not really separating things. So it’s not about okay. Well, we have this diversity statement, let’s all celebrate it. And now let’s move on to our project. It’s really um taking every single part of the project anytime. In fact, when we start projects, now, I will ask for, let me see your diversity statement. Let me even if you know, chances are you may not be reflecting on it a lot. Let’s dust it off, you know, after 2020 and, and let’s take a look at it. Um And, and, and just like we review missions and visions of the organization before a project. I want to review your diversity statement that way I can make sure every step of the way I’m asking these questions because, hey, it’s your statement, it’s a priority for you. So as a, as a um a trusted partner of yours, I should make held you accountable to that.

[00:08:30.49] spk_1:
I’m just, I’m concerned, yeah, I understand we’re talking about managing projects. So from the outset concerned about organizations that have any kind of bias uh coded in somewhere that, that they just, they don’t know that. I know. I understand. We’re digressing from your topic. We got plenty of time. Yeah, we have plenty of time. You know, you’re, I’m forcing you asking you to digress, you know, but this is, this thing is buried somewhere or these things, these biases are buried. Uh, what’s our hope of ever uncovering

[00:09:23.13] spk_2:
them? Well, I mean, I think, um, you know, it’s interesting even in day one of the conference here at N T C I, I attended a couple sessions. Uh and, you know, the, the narratives are the points that I was bringing up was not just coming out of my session, but, you know, I attended a session that spoke about audience and campaigns and, you know, developing um content that’s, you know, that, that resonates with audiences um that are often overlooked. And, and, and so it was interesting because in their discussion, they were bringing up a lot of the same points that I was bringing up. So, um I’m most hopeful because of to be and I swear that intend to not put me to this. But I, I think like organizations like in 10 forums like NTC, um you know, we’re putting things out there and I think that’s what gives me hope more than anything. Um You know, we’re raising

[00:09:41.57] spk_1:
consciousness, 13,000 people are going

[00:09:43.61] spk_2:
to listen. Absolutely. So, so, I mean, if that’s, if that is, that alone gives me, it gives me a lot of hope Okay. Alright, we can

[00:10:10.60] spk_1:
circle back to your your specific topic about managing projects so that we have equity focus equity center from, from the outset. Okay. Um How are you? I’m just going to your like learning objectives, how bias finds its way into tech project? Well, I think we talked about that. It happens. I mean, I think probably do you think it’s usually innocuous?

[00:11:24.04] spk_2:
Yeah, I really do. Um and, and it finds its way and, and then I think it also finds its way through what we often refer to as best practices. Um, you know, if I can give you an example, um through most of my consulting career, we often use personas as a way of trying to understand our constituents. So, you know, Mary is a single mother of two and wants to attend the museum, but, you know, is unable to afford the, the, the, the, the entrance fee or the membership fee. Um And, you know, again, I kind of sat through a lot of these things with, you know, feeling uncomfortable but, you know, thinking it was just me. Um, but then I started doing a little research and I realized I’m definitely not the only problem with personas. Um And the idea of, you know, a group of mostly, you know, white folks are sitting in a room deciding, you know, what they’re black constituents think, um that, that makes me uncomfortable and, and, um to the point where I’ve, I’ve raised this and, and I think that although I think persona mapping is a good exercise and can and does have merit, it can be done without race, ethnicity, gender. Uh You can take a different approach to it. You can use archetypes, you can use different models, let’s say, hey, you know, so and so is a person who’s never been to the museum before? So and so is the person who is very interested in education, but not so much interested in the advocacy work that we do. There’s different ways that we can get at um persona mapping without having to get into race, ethnicity, gender. If, if I mean, personally, I don’t think it’s very useful, but um but at a minimum, it surely would make people uncomfortable.

[00:12:08.53] spk_1:
You know, I’m saying that these are these things maybe are embedded innocuously, but they come from the fact that so many software engineers, developers, coders are now middle aged white guys, right? I mean, so it’s, it’s, it’s their own inherent biases built into the code that we’re all living with

[00:12:31.70] spk_2:
and, and to be fair, tony, I also feel I’m guilty of it as well. I mean, because I went many, most of my career not speaking out against these things and um you know, incorporated into my own style. So I think, you know, while you’re right, I think like, you know, um it’s, it’s, it’s not, it’s also the onus on all folks, technologists of color as well. Um, to make sure we’re raising our hands when we’re seeing something like this. That, that, that feels, that feels wrong. Um, so, but yeah, I feel like I’ve, I’ve perpetuated this, I participated in this and, you know, starting my own company. It was, it was one thing that I felt like. Okay. Well, now that we’re, now that I understand now that I know now that I’ve seen it, you know, what can I do differently? What are some different, different things that we can do to, um, to kind of right the wrongs that, that we’ve seen in the space

[00:12:55.60] spk_1:
we’re gonna talk about how all this impacts outcomes. I do want you to remind folks why your company is called one

[00:13:53.63] spk_2:
10th. Yeah. You know, there’s a couple of plays on it. You know, we, um, uh, in the, in the sick tradition, which I’m from, we, uh, we have this concept of 1/10 of our, of our earnings that we give through either service or through funding to, um, to charity, back to the, back to the community, um, to help those in need to help humanity. And it was interesting that that’s a tradition that, you know, is, you know, I grew up with, but as I started delving into non profit work and, and consulting, I realized that we weren’t the only ones that, that, in fact, most religions actually have the same idea and the same, um, or faith traditions have this idea of this 10%. Exactly. So, so it was just one of those things I thought was, hey, this is a pretty cool thing about, you know, giving our money, investing our money in communities. Um And it’s something that, you know, so many different faith traditions and communities have in common. Um There’s another play on it also that nonprofits are really working with 1/10 of the resources that they, that they need. So, so it, it has sort of a couple different meanings. So let’s,

[00:14:03.69] spk_1:
let’s talk about the outcomes of these biases, impact outcome.

[00:15:22.60] spk_2:
Yeah. Um Well, you know, I was given an example yesterday in the presentation that one of the, the sort of suggestions I had about, you know, seven or eight different suggestions on how we can address these issues of bias and projects. And one of the ones I brought up was making sure that, you know, as you walk into as you day one or kick off of the, of the project implementation that you have the right team that’s ready for you. Um And when I say right, team oftentimes with I T projects I walk in and they’re like, okay, here’s our team, it’s the I T director, it’s super users and it’s all technical folks and, and okay, you know, I see the merit to that. But if this system is really meant to be for everyone that I’d like to see people, they’re of different age, of different technical proficiency, different ethnicities, different race. Um because we all sort of process things a little bit different based on our upbringing and our experiences are shared experiences. Um So make sure your team is more diverse. Um And, you know, I start thinking about where that has not happened. Um You know, and, and you, you’ve probably heard the stories of, you know, where facial recognition and AI can go wrong. But, you know, it’s still to this day where sometimes in a restroom that has automatic soap dispensers, I can put the back of my hand underneath it and it won’t, it won’t dispense soap until I, you know, put the palm of my hand up and it will, um, you know, I think back about when the COVID vaccine was first rolled out, it’s a real thing, are

[00:15:31.80] spk_1:
biased towards white.

[00:16:36.17] spk_2:
It’s a real thing. Yeah. And one thing to think about it. Yeah, but there’s, there’s so many examples of this and a slightly different one and probably something many people can relate to is when the COVID COVID vaccine was, was rolled out. Um You know, I was, I called my parents. I said, hey, did you sign up for it? Did you register for it? I said, oh no, we can’t fill out this form. And I was like wondering what’s going on. So I looked at the form and sure enough, I mean, and granted, this was in the early stages and perhaps it was just where I lived but it was multiple pages, four pages long. Uh, you couldn’t save throughout, it was medical history. It was health insurance. It was, um, all kinds of information that people may not have readily available when they’re signing up for a vaccine. Um, and then the entire time there’s this timer going where in 10 minutes if you don’t finish, you have to start over like you’re buying tickets. Exactly. Exactly. Exactly. Maybe this is okay for, for, for lots of people, but for the immigrant community or for my parents are in their eighties, it was not working for them. And then sure enough, you go on the news and they say, you know, older folks and, and immigrant communities are not not signing up for the vaccine. So, you know, here me and my friends are calling all our relatives and, you know, signing them up. Um So it was just yet another example where, um you know, and there’s many examples of this but of just how, you know, perhaps if there was different folks involved in the process of testing this out, um you know, different ages of different ethnicities and different communities, maybe there would have been a better response.

[00:17:48.12] spk_0:
It’s time for a break. Stop the drop with donor box. Over 50,000 nonprofits in 96 countries use their online donation platform. It’s no wonder, four times faster. Checkout easy payment processing, setup fees, monthly fees, pasha contract. How many punitive donors drop off before they finish making the donation on your website? You can stop the drop donor box helping you help others at donor box dot org. Now back to equitable project management with Reuben

[00:17:55.13] spk_1:
Singh. Anything else about outcomes before we move to to some, some methodology about being better?

[00:18:05.52] spk_2:
Yeah, outcomes. I mean, I think, um I think that’s, that’s a key one.

[00:18:07.49] spk_1:
Don’t hold out on non proper radio. Did your session. So you want to hear everything you shared yesterday?

[00:19:54.50] spk_2:
Yeah, I, I think um you know, another point we brought out was and I think it is tied to outcomes is uh iterative development. And you know, you may think that’s sort of a deep project management, you know, concept what does it have to do with equity. Um But I, I do believe that iterative project management is key because if you do bring together a diverse set of folks for you as your project team, they’re not all gonna be CRM experts or digital communication experts. So you cannot just um hand the project group 350 requirements and say, okay, approve them by the end of the week or disappear for two months and say okay, here’s the system test in a week and let us know if it’s done, it’s just not gonna work it if you want to do things with equity in mind. Um and you’re trying to get a diverse audience. You need very iterative development. You need multiple proof of concepts. You need uh several demos because they may just not understand all the terminology. They may not understand all the nuances until they see things. Um because that’s what’s most related to their day to day job when they can actually see the systems in place. So I can’t tell you, Tony how many times I’ve finished a project, you know, early in my career and, you know, someone will finally come to me and say, you know, I’ve, we finished the project. We’re on budget, we’re on time, we checked all the boxes, we’re all celebrating, but I have no idea how this is gonna work. I have no idea if this is gonna be successful or not and I don’t want anybody to feel that way. So, so that’s something that, you know, I, I believe we need to consult differently. We need to keep equity in mind and we need to, uh you know, really take them along for the ride and if the ride is not working, we, we change paths. Um And I surely do. I’m doing that right now for a project um where it’s like, you know, things are not sticking the way because, you know, this is not what the project team does day to day to design systems. So let’s step back, let’s figure out what’s gonna work for you and then we, we’ll adjust our, our project accordingly.

[00:19:57.37] spk_1:
Our listeners are not tech folks. Um, they’re C E O S fundraisers, board members. What can they on the, essentially your, your clients, the users, what, what can they and some of the main leadership positions, what, what can they do to make a difference around the projects that they’re hiring, they’re hiring other folks like you to

[00:20:21.33] spk_2:
do? Yeah. Well, I think, I think definitely, you know, going back to the assembling the right team and having a diverse uh team that’s there. So the

[00:20:28.18] spk_1:
project contributing match exactly what the

[00:22:15.36] spk_2:
users group. Exactly. Exactly. Um And you know, and the key thing is if you don’t have the expertise in house, it’s okay there, there’s, there’s, you know, uh consultants that can help you with accessibility, there’s consultants that can help you with Human Centered design. I’ve met several of the folks here, you know, over the last couple of days. So if you don’t have that expertise in house, this is where I think management leadership can, can bring in those appropriate people. Um And also, um I was working with one organization that said, well, you know, we don’t know how are, how are local community feels about our museum? Let’s say we’ll go ask them, you know, and it’s a different, it’s a different way of thinking. And so this is where leadership really comes into play to say, okay, well, you know, can we do something externally, can we do surveys? Can we do focus groups? Can we bring the community and understand why they’re not attending? Um But I think a key thing also and this may not be something that folks always think about is requesting the right team from the vendor that you bring in. So just as you want a diverse thoughtful team internally, you want your consultants or vendors that’s coming in to also represent that. Um you know, I was facilitating some vendor selections for a particular implementation on behalf of the client. And then towards the end of the selection process, they said to me, um well, you know, the last two that we met, they were pretty much neck and neck. I, you know, they seem to have the same delivery model, their prices are about the same, but I did notice that only one of them had any people of color or any women on their team that they brought to us to demo, this is the solution and to talk to us about the approach. And that right there shows us they’re more aligned with our values than the other one is. And so this is something I tell my, my peer organizations all the time, like if, if you don’t care about equity university in your projects, your clients will and that’s gonna affect your bottom line. So if nothing else, you know, look at it from that perspective. So, so that’s, that’s something I think leadership management can do is bring the right people internally, bring the right people in externally if need be and, and, and feeling comfortable enough to um to uh to ask for, for the right team. Another element of that is in leadership as you’re bringing in partners, incredibly valuable, excellent.

[00:22:36.37] spk_1:
This is what I mean, this is what the listeners need. They’re not the developers, so more of it, I appreciate it.

[00:22:42.86] spk_2:
Yeah, I’m trying get all riled up when I talk about. This is something I’m so passionate about. Feel free to

[00:22:46.88] spk_1:
use your hands. We’re not, we’re not, you can even be obscene gestures were

[00:24:15.56] spk_2:
not recording video, definitely walking around in yesterday’s session. There’s a lot, a lot of hand movement going on. Um But, you know, one of the points I mentioned yesterday also was his partner in vendor diversity. And, you know, this is something I feel strongly about I happen to serve on the Salesforce partner equality uh committee. Um And this is something I’ve been advocating for for a while that, you know, you have um these great tools that allow you to search for different partners. But why can’t we have filters on that to say I’m looking for a system implementer that is run by a person of color or someone from the L G B T Q I A community or from the indigenous community or whatever. Um And we should we know the information. So why we’ve been taking surveys for decades and we’ve identified that there’s a problem with diversity. Well, why not give the customers a choice, why not allow them to apply some filters to say, you know what, this is part of our goals to, to bring in more vendors of color, um or, or owned by, by vendors of color. So, so let’s uh so let’s uh make that a priority, but we have to give them the information. Um So this is something I encourage folks even when I’m asked. Um Okay, Ruben, you know, you’re, you focus on this particular area, but, you know, for digital communications, can you recommend someone? I will make sure in any 23 people that I recommend that one of them will represent a community that is often overlooked in this nonprofit technology space and give them the choice and tell them that and give them the choice. Um Yeah, you can work with this person that we’ve, we’ve worked with for a long time or here’s the advantages of working with, with, with this organization. And I think, you know, by us taking that initiative, you know, um and by leadership asking for it, we’re going to slowly start, you know, adjusting that, that, that power dynamic and creating more balance in the space

[00:24:59.02] spk_1:
so much of it. I think it’s just, it’s consciousness thinking about your software development projects, your, your, your new CRM, your new HR system, you know, whatever it is uh thinking about being thoughtful about the vendors that you talked to, perhaps the consultants that you hired to help you select a vendor. Because that um that’s, that’s an important step in the process of actually implementing, you know, choosing, choosing one is who’s helping you to choose.

[00:25:14.68] spk_2:
And I think that um you know, I get a lot of pushback when I bring this up, they say, oh, well, you know, uh you know, account execs, they have their relationships with people so they, they bring in their, their, their person, you know, they bring in their vendor, they bring in their partner, they bring in the person and there’s no real regulation over that. Um, and, um, you know, you take these larger software companies and they kind of leave it to the discretion of the account executive to make their decisions on, you know, what partners they bring in and frankly, you know, I, I, I work with organizations but this is where the client can say, client can

[00:25:43.46] spk_1:
say something. I’d like some choices, not just your, your preferred. Yeah, I’d like some choices and I want at least one to be a woman owned business or

[00:26:12.63] spk_2:
100% 100% because these preferred partners are not always the best and I speak firsthand. I’ve had undo a lot of messes from these preferred partners and I’d say that, um, and when I sit and talk to other partners, um, you know, uh, where that our partner organizations that are women owned or owned by people of color, they say, yeah, you know, we feel left out of this mix because we all know that if you just leave it to discretion, um that is as we’ve seen, you know, throughout history, that’s where privilege, race and racism and bias, you know, end up being the default.

[00:26:21.68] spk_1:
The cynic in me questions questions, why are these folks are preferred partners? What kind of preferences are they giving? Uh Okay,

[00:26:30.17] spk_2:
I’m, I’m

[00:26:39.84] spk_1:
purely speculating, but you know, the way you’re describing it, the preference seems to not be based on uh talent and, and positive

[00:27:29.55] spk_2:
outcome, not, not from what I’ve seen. And I think, you know, our company is an example of that, you know, we, we are often left out of the, you know, the big marketing efforts. Um you know, and, and um but, you know, when we work with organizations, um our business has been 100% referral after that. Um And, and because we, we are mindful of all these things, we, you know, we have a decent success rate. And so, um and so our business has been 100% referral based after that. We’ve stopped advertising, stop marketing, stop all of that. And, and we often find ourselves um uh being connected with other nonprofits that serve communities of color um because they’re like, hey, you know, just the fact that you’re thinking about these things, uh we are, our experiences are different and the fact that you can even recognize that, you know, we want to work with you. Um So, so, and we’ve been very grateful for that and, and, and, you know, take that very seriously when organizations come to us with that kind of approach,

[00:27:37.40] spk_1:
is there anything else you can recommend for our listeners on the, on the client side that, that they can do, You

[00:29:49.46] spk_2:
know, there’s, there’s probably a couple other things that, that I think are important, things like a project charter, which may seem um, well, everyone has a project charter or that’s really just a very, what’s the charter? It’s um it’s kind of like at the very beginning of the project, it outlines kind of who’s who, what the goals are, um how decisions will be made, um you know, the frequency of meetings who are the stakeholders. So it’s kind of like defines bylaws. That’s great. That’s a great way. Exactly. Exactly. And it’s, it’s always recommended that, you know, the project Management Institute recommends project charters has all kinds of templates for it. But I will say that, you know, practitioners don’t always invest a lot of time in it. It feels like an unnecessary step. Um I in the past have not spent a ton of time with it. But when I started looking at things through an equity lens, I said, you know what, this is really important. If nothing else, um definitely the stakeholders part in the decision making process because if we leave, um unless we have very clear ways where decisions are made, oftentimes, it can end up being the most influential person in the room, the loudest male voice in the room is going to sway the decision one way or another or, you know, a lot of sort of um uh you know, nice talk is happening in the larger meeting and then the executives go on a separate meeting to make it, you know, the real decision. Um And so like, you know, a good charter can help avoid these things and say, hey, look, you know, as a project team, we trust each other. So if there’s a executive decision it needs to be made, we’re gonna make it in the group, you know, at least everyone should be listening to it, everyone should be here for it. Um So I think a clear project charter, something very tangible that folks can do. I think having very clear meeting norms. Um and, you know, meeting norms are very common thing, you know, how we start the meeting, how we end the meeting, you know, who takes notes on and so forth. But I think looking at that from an equity lens, um uh is very important also. So making sure that, you know, the person who is leading the meeting or taking the notes or advising that those roles rotate. Um So again, we’re not leaving, we’re not letting decisions be made strictly through the power dynamic. We’re, we’re allowing everybody to participate equally. So if we allow people to participate equally, the outcomes are likely to be more equitable. Um So even something as simple that, you know, many project managers do charters and norms, you know, it’s just about looking at it through an equity lens uh and tweaking those charters and norms accordingly. Okay.

[00:30:03.00] spk_1:
Have we exhausted that? I think

[00:30:04.47] spk_2:
so. I think so. I think so. Yeah, very good.

[00:30:07.33] spk_1:
All valuable. Um What kind of questions did you get? Anything? Uh stick with you from your, from your session,

[00:32:11.78] spk_2:
you know. Um Yes. Uh There was a couple of questions that um one of the questions which I really had to think about was, well, you know, our organization um does projects with an agile approach and that is our, you know, that is our methodology and that is what we promote that as part of our marketing. That’s what we do. And um and then, you know, they said to me, you know, to the group that we’re also finding it’s not working for nonprofits. And I think there’s an equity, you know, foundation to this as well. And, you know, a lot of nodding heads in the, in the audience. And um and this is where I kind of said, well, you’re right, you know, and, and this is where we need to meet the nonprofits where they are. Um, and this is where the extension models or some of the more popular consulting models are just not, not going to fit nonprofits, organizations that may have a light I T staff or no I T staff or you have an event coordinator who’s gonna be your project manager, um, or, you know, a program manager who is going to be your primary contact. You can’t just use the same models as you would with an organization that had 20 people in I T um or an organization, you know, like I work with that, you know, um we’re midway through an implementation and then they said, you know, the governor of Texas just dropped off, you know, 200 people to our, um to our community center and we don’t, we have no plan for them right now. So, okay, we have to take a couple weeks off or, you know, this gala, you know, was, was, um was in person and now we’re gonna have to go virtual. Okay, we’re gonna take a couple weeks off. So most consulting models and especially agile methodologies can’t support this. But this is the reality of nonprofits in 2023. So it was a great question. A lot of nodding heads. In fact, someone came up to me afterwards and said, this is the third time I’ve heard someone say, you know, model X does not work for nonprofits. So, so I think, um that question was great. And it really, um you know, highlighted the point of, you know, kind of how important these forums are um to start realizing that, you know, the tried and true methods, the models that have worked for other corporations. That’s great. We can learn from it. But um nonprofits are a different entity and we have to take that into account and that’s for the

[00:32:23.72] spk_1:
vendor consultant uh community to be.

[00:33:25.96] spk_2:
Right. Right. And, and also sure and also for the client to, to speak up when, when they feel like things are not going, you know, you know, things are going awry or things are not feeling comfortable. So I think it’s, it’s, it’s on both. Yeah. Um There were other questions that I, I really didn’t have an answer for like, okay, but, but they were excellent questions nonetheless. It was, it was like, um okay. So let’s say that you do approach things with an equity lens. How do you, once the project is over? It was an excellent question. How do you know you succeeded? How do you know that, you know, you, you, how do you measure this? And I didn’t have a great answer for that. And in fact said, you know, I want to think about this and because I think there can be a rubric that can be put together to say, you know, even just the things that we’ve talked about today. Um Did we assemble a team that is diverse. Did we rotate the roles in the meeting norms? Did we make clear decision making details in our project charter? So I think there is a rubric that could be put together. In fact, I’m gonna talk to some of my friends here in the, in the intent community to see if that’s something we can, uh you know, we can draft because, because it feels like something that, that this forum can really add value to

[00:33:31.91] spk_1:
it. And what about comparison of outcomes, maybe a year after implementation versus the year before implementation?

[00:33:38.21] spk_2:
Absolutely. Absolutely. So, I mean, I think all these things can be measured. You know, it’s, it’s just a matter of just coming up with the right rubric or the right scorecard, we measure everything else. Why not measure this? Yeah,

[00:34:01.15] spk_1:
sounds good. You know, it, if you ever are at a loss for an example of where bias and discrimination have entered our culture for folks of color, think of that freaking soap. That’s, it’s, you know, it’s so insidious and so deep rooted yet it’s a soap dispenser. It’s on its face, it’s so innocuous, it just pushes out.

[00:34:19.72] spk_0:
But the

[00:34:21.50] spk_1:
bias built into that technology, that’s

[00:34:31.16] spk_2:
a striking one for me. And there’s so many of this. And if I, if I may highlight the work of Benjamin who um who does has an excellent book called Race After Technology and many books on the same topic that just kind of talks about the intersection of race and technology and so many more examples of this that are, that are so shocking when, when you, when you read about this, about the bias that encourage the technology that we use every single day,

[00:35:03.44] spk_1:
Reuben Singh, he’s founder and CEO at 1/10. Consulting Rubin. Thanks so much. Thanks for having me, tony. Thanks for your honesty. Thanks for sharing. Thank you, appreciate it. And thank you for being with tony-martignetti, non profit radio coverage of 20. Uh where are we? 2023 2023 the nonprofit technology conference where we are sponsored by Heller consulting, technology strategy and implementation for nonprofits. Thanks so much for being with me.

[00:36:22.72] spk_0:
It’s time for Tony’s take two to sharing is caring. Who can you share non profit radio with friends, colleagues, people you used to be friends with, well know people used to be colleagues with. Yeah, uh your social channels possible for you to post on the show there. Certainly, if you tag me, I will give you a shout out. Might even make you listen over the week. I’d be grateful if you would think about who should be listening to non profit radio, who can benefit from our smart guests. That’s what it’s all about. It’s spreading the words, the wisdom of our savvy guests so that more nonprofits go out and be great. If you can share non profit radio, I’d be grateful. Thank you. That is tony Stick to, we’ve got Boo koo but loads more time, the boo koo is back here is make time for professional development.

[00:36:58.30] spk_1:
Welcome to our continuing coverage of 23 N T C the 2023 nonprofit technology conference. We’re at the Colorado Convention Center in Denver, Colorado where we are sponsored by Heller consulting technology strategy and implementation for nonprofits with me now is Kalinda Alan James. She is assistant vice President, Information Technology at a common point. Queens Kalinda, welcome.

[00:37:05.39] spk_3:
Thank you for having me. And I

[00:37:07.33] spk_1:
should have asked you, what are your pronouns? She

[00:37:10.46] spk_3:
her? Okay.

[00:37:30.01] spk_1:
She was good. I got, I got lucky. But I, I got to ask in the beginning, this was, this worked out perfectly because I have such a smart social manager who was organizing all these appointments and someone couldn’t make it. And Kalinda was on the wait list and it worked out perfectly that she’s available. So thank you. It’s kind of last minute, but it is last minute, but it’s perfect. Glad you glad it worked out

[00:37:33.04] spk_3:
with technology we worked with last

[00:37:46.76] spk_1:
minute. Yes. As long as the people are, the people are they’re ready for us to. Um So your session topic is making time for professional development. Do you feel like we are short changing ourselves and others around professional development in the nonprofit space? Yes,

[00:37:56.07] spk_3:
we are tasked with learning new things all the time, but we’re not always given the time or the resources to learn those things.

[00:38:06.72] spk_1:
So we need, it sounds like something from the top, from the top down, leadership down needs to be committed.

[00:38:35.02] spk_3:
So you can top down leadership will make it a much faster process. But from the ground level up also works. Um for example, pre pandemic, I was working in middle school technology three years before the pandemic, I became a Google, certified educator and trainer. When I put this information in the file cabinet at hr they were like, that’s nice to know. But once the pandemic came upon us and we had to move all our students online in three days. Having that information in the file cabinet allowed me to become a linchpin for my company.

[00:38:54.23] spk_1:
So let’s not, let’s not take this learning and stick it on a shelf in a file cabinet,

[00:39:23.54] spk_3:
right? And so this is where when you do get the learning, you have to advertise it. If you’re doing it from the ground up and going into the break room during staff meetings, letting people know that I’m a Google certified trainer allowed me to pick up two or three teachers on the staff who didn’t necessarily have leadership support but were interested and I was able to do internal training. And so this groundwork movement that I started three years before pandemic really prepared my environment to be ready when the time was upon us. Alright, love

[00:39:43.67] spk_1:
it ground up as well. Alright. It’ll but it’ll be easier if it’s top down. Yes. Okay. But not to, not to be discouraged if your leadership is uh I don’t know, reluctant. Yes.

[00:40:05.65] spk_3:
And even at the mid level, you know, with my staff, I have a lot of all my staff members to put two hours of professional development on their weekly work calendar to let them know that, hey, we’re giving you resources during the workday. So we’re not adding a burden to your home life. I also have the same two hours on my work calendar. So they know I have focused time. So I am leading by example. And also now that I am a leader in my organization, I am providing the resource of at least the two hours on the weekly calendar for professional development, which

[00:40:52.82] spk_1:
is a perfect lead into your first takeaway, which is we have time for professional development. Yes. So make the time. I mean, a lot of times, you know, you hear is an excuse of what could be for anything, not only professional development, you know, I can’t find the time and I always try to push back that you’re never gonna find the time you’re going to have to make it. So that’s exactly consistent with what you’re saying, two hours a week on your own schedule, as well as two hours a week on, on the schedule for everyone who works for you devoted to professional development.

[00:41:21.41] spk_3:
And that time is flexible like some of my workers are reading leadership books. Some of my workers are doing independent trailheads on sales force. Other people are like reinforcing things that they’ve been practicing on the job. Other people are collaborating with other people on the team who now have time on their calendar for collaboration. So, but just making the time, let the desired outcome have a place to flourish.

[00:41:29.11] spk_1:
What if we get um pushback from above? I mean, maybe they’re just not, not just reluctant but unwilling to let someone devote an hour a week or two hours a week to professional development. What are, what are like? I don’t know. Are there some talking points? We

[00:42:04.88] spk_3:
can? Yes, so we can start with the economics. Okay. If we have to send somebody to away training with airplanes and hotel rooms for one person to go or we can use the built in salary time to keep people in house and learning as a cost savings. It’s thousands of dollars.

[00:42:14.76] spk_1:
Okay. Very good. Right. Travel, accommodations, conference fees, etcetera. Okay. Okay. Um, anything else any other way to push back against our unwilling? See, sweet person

[00:42:45.26] spk_3:
also when we are doing in house development, we are more likely to align our training with what’s happening on the ground with our company. When we’re on the ground floor, we’re literally looking at improvements that we’re seeing every day in the company. Sometimes when we go away for the conferences, we get the big ideas and try to have to retrofit them to what our culture is. And so this way, if we start with the training internally, the learning is built around our culture. That

[00:43:30.47] spk_1:
makes perfect sense. Yeah. And it’s also going to be built around what we’re engaged in because we’re doing it weekly. So I guess we’re more likely to look for development that is consistent with what we’re maybe challenged with, you know, this month, this week or this month or this quarter. Versus as you said, putting the putting the broad strokes from a conference, you know, trying to squeeze your work into it. Okay, perfect. So um anything else you want to share about having, having time making time? So

[00:44:25.19] spk_3:
even in our personal life, because not all professional development is going to the job, sometimes that professional development is going for you to improve your confidence, to improve your skill level, to make you more dynamic for the dynamic job market. You know, and with that case, when we look at our entertainment time, let’s make sure that our entertainment is actually filling us up, there’s a lot of negative television. And so if your entertainment is not filled and you up maybe take one of those one hours from Netflix and chill and put into some professional development um during the pandemic with all the turmoil, one of the things I did when I couldn’t sleep at night was going to Microsoft Learn and just the raw technical documentation. Calm my mind. Let me know things were okay and I learned so much afterwards.

[00:45:00.73] spk_1:
Okay. Use your time wisely. Uh listeners. You may hear the nonprofit technology conference. It’s the opening keynote. There’s a lot of, a lot of audience raucousness in the background. But uh non profit radio perseveres nonetheless, just letting you know what you’re hearing in the background, we’re all on the exhibit floor together along with the uh the, the keynote audience this morning. Um Kalinda, let’s talk about um free resources. I love having free resources for listeners.

[00:45:34.94] spk_3:
Yes. So when I was getting my master’s degree in my small New York family apartment, I didn’t have a desk. So I used the ironing board and I got a whole master’s degree with a four point oh G P A from an ironing board. We must not be discouraged if we don’t have the latest greatest resources, what we have can get us very far. When my arning board was up, my family knew I was in study time and they left me alone when the iron board was down. It was family time resources that I got was

[00:45:43.14] spk_1:
able to. Were you able to fit a chair into your ironing board or you did your studying standing?

[00:46:37.46] spk_3:
So it was a standing desk at times and I did have a folding chair from the card table. And um free resources I used, I Lincoln learning is being offered by a lot of public libraries with your local library card. Once you register with your library card, you get the full breath of Lincoln learning and with the registration, your certificates for completion will have your name on it, which can be used as continuing education at your job. Another free resource is the library. My local library is the children’s library, but they do take book orders so I can look at the full library catalog and have technical books shipped to my children’s library for me to pick them up. Other free resources are um

[00:46:41.70] spk_1:
that’s a great one. By the way, I think, I think a lot of folks have forgotten about their local library.

[00:47:16.00] spk_3:
Yes. And many libraries have a complete schedule on their website, offering different hands on trainings for computer skills, resume writing and you can go to many of these free things and all is needed is your library membership. Other free resources that I have used is many of the major manufacturers like salesforce linkedin Google have a very robust free training for their technology on their website. Many of those websites do have a badge system. So if you would like to do metrics for your employees as a recommendation, you could do like oh in this time period, I want you to have 500 badges or 500 points. So there is still a way to track the free learning.

[00:47:33.90] spk_1:
Okay. Any other free resources,

[00:47:48.09] spk_3:
other free resources is when you’re on your manufacturer website for different skills. Um Places like Microsoft Google Salesforce, they offer challenges. If you can do a certain amount of self paced learning in a certain time, you will receive a free voucher to take their certification exam. And during the pandemic, I was able to become Salesforce certified for a grand total of $45 by using one of these challenges.

[00:48:09.94] spk_1:
What about the linkedin learning? What kind of topics can folks find their around professional development?

[00:49:03.14] spk_3:
So linkedin Learning has an amazing breath of information. They have products like learn Adobe Photoshop, they do have professional management skills like time management um leading from the top, they have different introductory course work on cloud computing and you get interesting information on the breath of the subject to see if you’re interested in the topic before you invest. So linkedin Learning is a great way to get um uh 11 distinct skill or to learn the breath of a topic to see if you would like to go for a more formalized information in that topic. So this way you can go and do five training videos on cloud computing before you sign up for a graduate certificate.

[00:49:12.11] spk_1:
Okay? And all free, all free. So when you said invest, invest time, yes,

[00:49:43.58] spk_3:
we’re investing time. So the first thing we can do that’s available to everybody is we invest the time and then we’ll invest the minimum resources. You can become a Google certified educator for $15 you know. And so there are entryways into technology and other industries that do have a low cost entry point. And these are the places where we explore and a lot of times when you can show commitment and self initiative and you can present how this is going to grow your position at your company. It’s then easier to come back and get funding from your job placement. All

[00:50:00.37] spk_1:
valuable. Okay. Yeah, you make the right. You can make the case so much stronger. Alright. Um Anything else about free resources before we move on?

[00:50:28.27] spk_3:
Um free resources change at all times, so always be on the lookout. Um I have a podcast um study hall with Kalinda the tech and I also have sorry, my podcast to study hall with Kalinda the Tech. And I also have an Instagram at Kalinda the Tech and on there, I post some of the free resources as I come by them. So follow technology leaders who are offering you these tips and always be on the lookout in your free newspaper and your local library for resources as they come by.

[00:50:47.72] spk_1:
And let’s move to um sharing. We have a responsibility you believe, to share what we learn.

[00:51:33.44] spk_3:
Yes. The first thing to do is if you learn something, let your job. No, you know, most hr departments are putting together in internal repository, what type of knowledge they have in their company like I said in the beginning, nobody was interested in my Google certification pre pandemic. But because it was on file with, hr they knew they had internal learning that they could tap when the time was right. Also letting people know what you’re studying because there’s people who are studying in silos and you can become a study buddy. Another thing is when you share what you’re learning, it encourages people around you. Um every day somebody is watching your life, a child, a neighbor, uh business partner, you have a community person that you shop with and when you show growth and change, it gives them hope that they can also have growth and change.

[00:52:01.13] spk_1:
Yes. All right. Um What about mentoring is that is that related to professional development? Having a mentor, mentoring? If you are more senior like you are, yes, you see a role in around mentoring for professional

[00:53:03.64] spk_3:
development. Yes, mentoring does um definitely help and have a place in professional development. But what mentees need to know is they’re going to have to do the work to drive the relationship. So when you show up for your mentor session, you need to come with direct questions, you need to come with focused thought. And if you are given task tools or recommendations, make sure you follow through and report back. Um Mentors generally are at a place in their life where their time is being called in different directions. So entering a mentee relationship thinking that you’re speaking to an oracle that’s going to give you all the answers with a magic wand is the wrong approach. So, entering the mentee, mentor relationship as a mentee, come prepared, come focus and be prepared to work.

[00:53:13.35] spk_1:
What do you see as the mentors responsibilities?

[00:53:42.46] spk_3:
The mentors responsibility is to let them know that they have to be their first advocate that you have to have a direction. And I’m here as a guide and that my blueprint as a mentor came in a distinct time and place in history. So what worked for me might not actually work for you if you’re looking at my life as an exact blueprint, but I do have guiding principles that can help you in any time and place. It sounds like

[00:54:01.19] spk_1:
you’ve done mentoring, formal mentoring. Um any story you can you care to share about mentoring, maybe, maybe something you learned as a mentor or of course a great outcome for a mentee. And

[00:55:24.99] spk_3:
so the thing is we have stories. So the thing is when I started my career way back in 2001 black women in technology, technology leadership was not what I saw. There was nobody like looking like me in the corner office. So my first mentors were black women in the secretary pool. And what they offered me was a deep dive lesson in the company culture, letting me know who the movers and players were explaining the fiscal calendar to me knowing when would be the appropriate time to ask for a raise when people would be having money discussions. And so when we’re looking for mentorship, we have to realize there’s a lot of breath of life experience as well as technical experience that can be shared in these relationships. One of my mentors that was invaluable was a professional woman who had a um personal tragedy in her life. And like what she shared with me was how to grieve on your lunch break, fix your makeup and go back into a board meeting. You know,

[00:55:25.92] spk_1:
that’s, that’s touching and sweet and also enormously practical and

[00:56:39.75] spk_3:
valuable because people are introducing the bring your whole self to work mantra, but not all companies are there. So having mentorship like that about how to read a room, how to understand my company culture is great. I recently had a summer intern that I was mentoring with my company. We offer internships for many of the people in New York City through the summer youth employment program. And so we’re working with young people all the time at the first steps of their careers through internship. And one of the things I remind my intern was when looking for a job, please understand you cannot work for a company without participating in their culture. And he had a secondary internship for the fall and he relayed back to me. Thank you so much for the advice, all the interns who skipped the social gatherings over the summer were not offered full time jobs for after graduation. Um Because at these social gatherings, they were able to meet people throughout the whole company and different departments hire at different times versus being at your internship in one department, not realizing what’s going on with the rest of the company.

[00:57:19.89] spk_1:
Also, the social time is just an opportunity to get to know somebody in a, in a wider breath. You know, I think a lot of hiring is, is this somebody I’d like to have lunch with, you know, that I could socialize with there may or may not be that opportunity once you’re hired. But is it somebody, you know, basically like somebody I like and they’ll get to figure out that they like you if they can see more of you than just your work self.

[00:57:44.89] spk_3:
Yes. And this is the great time to bring up the professional development you’ve been doing that is outside the scope of your every day, you know, this is where, oh, we’re talking about this over the pool table. Oh, I just was taking a geology class online, you know, this fits in so well with that, it just gives you more organic conversations to talk about the things you’re interested in, the things you’re pursuing?

[00:57:53.84] spk_1:
Alright, Kalinda, anything else that you want to share about professional development that we haven’t talked about yet? And you’re gonna, I don’t, I don’t want to shortchange non profit radio listeners. So anything you’re going to cover in the session tomorrow that we haven’t talked about.

[00:58:22.01] spk_3:
So I would also like you to remember that all professional development doesn’t have to be formalized. You know, even taking time to listen to a book on tape that gives you three new ideas or changes your mindset. So you walk into work happier, more fulfilled is also valuable. So not all professional development is going to take a semester long. It could just be a nice beach read in the summer one that includes a professional leadership book

[00:58:57.15] spk_1:
and you know, you should, you should share your professional development formally. Also, I’m sure you said this earlier, but I’m just kind of reinforcing for myself. You want your supervisors to know how you’re spending your professional development time. Yes. What you’ve achieved certificates or even just learning, just learning that maybe not doesn’t come with a certificate. Yes.

[01:00:19.78] spk_3:
And you definitely, it’s always great to let people know what you’re working on, what ideas you’re like, brainstorming that you can bring to the company. And these are like at the water cooler during your official Super Vision’s setting your goal sets for the year. These are all great times to talk about it and self promotion could be self advocacy. So we are not being Braggarts, we’re sharing the information we have so we can be a resource. That’s why I’m telling you that I have a master’s degree that’s why I’m telling you what I’m certified in. So I can be a resource. Like my whole goal is to learn and give back and change my community. Like when I learned that we can do free cover letters in Google and they have a whole online training, teaching you the Google products based on a cover letter. This is going to totally help my neighbor who can’t invest in a $2000 employment coach being advertised on linkedin.

[01:00:50.37] spk_1:
You make a very good point too about self promotion. So many folks are, you know, fearful of that, they feel they are bragging like you said, and it’s not you, you position it very well to say, you know, you’re positioning yourself as a resource to the, to the organization, to your superiors, to your peers, to not only your supervisors, but, um, it’s unfortunate that so many folks are hesitant to talk themselves

[01:00:56.16] spk_3:
up. Yes. And this is where like a good leadership book can help you to help you refine that mindset. You know, in the classroom, we’re not supposed to talk about grades, you know, we’re supposed to keep them secret. We don’t want to hurt anybody’s feelings. But like that mindset doesn’t necessarily work in the work force.

[01:01:43.20] spk_1:
There’s a session here at N T C and I’m interviewing the woman who’s running it about having a powerful voice. What is like, what is voice for power, something like that? I’m talking to her later today. That’s just 11 instance of uh I guess building confidence, you know, sounding confident exudes confidence may be trembling inside, but can you at least sound confident? Yes.

[01:01:45.57] spk_3:
And the thing is it’s much easier to access your confidence when you understand your purpose.

[01:01:53.91] spk_1:
Oh, very good. Spell that out a little. That’s excellent.

[01:02:41.13] spk_3:
So for me, I am a messenger and it is my job to get the message out. Public speaking wasn’t my first choice but public speaking and doing panels at places like N T C allows me to get this much needed information out. There are so many people in these current times who just can’t invest a $10,000 cash payment into a boot camp to change their life. But there are entry point for the free level, the linkedin learning level, the $15 cert certificate level that can get you on the path of change. And those are the messages that I have to get out because my purpose is being a messenger. It’s not being a know it all. It’s not being a brag ID. It’s being a messenger to change people’s lives. And when I know this is my purpose, it’s so much easier to get up and talk on this radio show, to do these panels, to get on the plane and go across the country to have these conversations. Because I know my message is so valuable to my community.

[01:03:26.56] spk_1:
I feel like it’s a perfect place to stop. It’s beautiful. Thank you, Kalinda Alan James, assistant vice president for Information Technology at a common point queens. And she did come across the country. She came from New York to Denver, Colorado and her podcast is study hall with Kalinda the Tech. Alright, thank you very much, Kalinda. Thanks for sharing. Loved it. And thank you for being with our coverage of 23 N T C the nonprofit technology conference where we are sponsored by Heller consulting technology strategy and implementation for nonprofits. Thanks for being with us

[01:04:44.77] spk_0:
next week, Artificial Intelligence for nonprofits with an esteemed panel, Beth Kanter Allison. Fine, a few Bruce and George Whiner. If you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by Donor Box. I’m grateful to Donor Box with intuitive fundraising software. Your donors give four times faster helping you help others. Donor box dot org. Our creative producer is Claire Meyerhoff. The shows social media is by Susan Chavez Marc Silverman is our web guy and this music is by Scott Stein. Thank you for that affirmation. Scotty B with me next week for nonprofit radio. Big nonprofit ideas for the other 95% go out and be great.

Nonprofit Radio for June 6, 2022: Responding To Microaggressions & Discrimination

 

Dan Berstein: Responding To Microaggressions & Discrimination

Resuming our #22NTC coverage, Dan Berstein helps you identify these situations, decide whether and how to speak up, and mitigate your own potential biases and accept feedback. He has mental health resources for you at bit.ly/mhskills and bit.ly/TMHDashboard. Dan is from MH Mediate.

 

Listen to the podcast

Get Nonprofit Radio insider alerts!

 

I love our sponsors!

Turn Two Communications: PR and content for nonprofits. Your story is our mission.

Fourth Dimension Technologies: IT Infra In a Box. The Affordable Tech Solution for Nonprofits.

Apple Podcast button

 

 

 

We’re the #1 Podcast for Nonprofits, With 13,000+ Weekly Listeners

Board relations. Fundraising. Volunteer management. Prospect research. Legal compliance. Accounting. Finance. Investments. Donor relations. Public relations. Marketing. Technology. Social media.

Every nonprofit struggles with these issues. Big nonprofits hire experts. The other 95% listen to Tony Martignetti Nonprofit Radio. Trusted experts and leading thinkers join me each week to tackle the tough issues. If you have big dreams but a small budget, you have a home at Tony Martignetti Nonprofit Radio.
View Full Transcript

Transcript for 594_tony_martignetti_nonprofit_radio_20220606.mp3

Processed on: 2022-06-03T14:55:02.090Z
S3 bucket containing transcription results: transcript.results
Link to bucket: s3.console.aws.amazon.com/s3/buckets/transcript.results
Path to JSON: 2022…06…594_tony_martignetti_nonprofit_radio_20220606.mp3.636060652.json
Path to text: transcripts/2022/06/594_tony_martignetti_nonprofit_radio_20220606.txt

[00:01:52.84] spk_0:
mm hmm. Hello and welcome to tony-martignetti non profit radio Big nonprofit ideas for the other 95%. I’m your aptly named host of your favorite abdominal podcast. Oh I’m glad you’re with me. I’d be stricken with an echo Griffo sis if you clawed me with the idea that you missed this week’s show, responding to microaggressions and discrimination, Resuming our 22 NTC coverage dan Burstein helps you identify these situations, decide whether and how to speak up and mitigate your own potential biases and accept feedback. He has mental health resources for you dan is from Mh mediate Antonis take two tips for Israel. We’re sponsored by turn to communications pr and content for nonprofits. Your story is their mission turn hyphen two dot C. O. And by 4th dimension Technologies IT Infra in a box. The affordable tech solution for nonprofits tony-dot-M.A.-slash-Pursuant D Just like three D but they go one dimension deeper here is responding to microaggressions and discrimination. Welcome to tony-martignetti non profit radio coverage of 22 N. T. C. The 2022 nonprofit technology conference. I’m joined now by dan Burstein. He is founder and mediator at M. H. Mediate dan Welcome back to nonprofit radio

[00:01:55.74] spk_1:
thank you for having me again.

[00:01:57.36] spk_0:
My pleasure. The 21 NTC brought us together, I believe it was it last I believe it was last year,

[00:02:03.14] spk_1:
yep, that’s right last

[00:02:17.44] spk_0:
year. Alright glad to have you back your session this year is tools to help a leader respond to microaggressions and discrimination. Uh now your work is in the is in the mental mental health mental illness

[00:02:48.54] spk_1:
space. Yes, so, you know, my work is focused on helping people have better communication about mental health and that’s what we talked about last year was how to have those kinds of conversations, especially during the pandemic and remotely. Um and one of the issues that comes up a lot is there’s stigma related to mental illness and it comes out with microaggressions and discrimination. So that’s why this year’s topic was tools that can help any leader, you know, notice and respond to these kinds of incidents of microaggressions and discrimination which aren’t just in mental health. They happen across the board. All kinds of different kinds of identities um can be hurt through discrimination and microaggressions. But my focus area has always been um you know, conflict resolution and mental health.

[00:03:14.54] spk_0:
Cool, Alright, so your examples come from that community, but the lessons apply broadly across identities.

[00:03:17.18] spk_1:
That’s right,

[00:03:17.96] spk_0:
okay, let’s let’s define microaggressions and discrimination, let’s start microaggressions, let’s make sure everybody understands what we’re talking about.

[00:06:35.14] spk_1:
So, so a microaggression, uh it can be a number of different things, but basically it’s any kind of comment or even a situation that includes an implicit message that some kind of identity group is less than or bad or has some kind of problem associated with it. So basically it’s talking in any kind of way that um endorses stereotypes or stigmas um and so I’ll give you an example with mental illness. Uh So I myself I have bipolar disorder and I include that often in my professional bio and in my work, and one time I told a colleague that um you know, I have bipolar disorder and he said, oh, really, Oh wow, you’re doing so well. And he said it like that, which was, you know, it sounds positive. A lot of microaggressions sound positive, and actually the message implied is, oh, I wouldn’t expect someone with bipolar disorder to present very well, and so it actually comes across as kind of negative in the meaning um even though it was a friend who meant to be supportive, um the stereotype gets embedded in the message. So a lot of times microaggressions, people think they’re being very nice and they are trying to be nice, but their their beliefs that um in this case that mental illness is something so damaging and debilitating, you wouldn’t expect someone to do well and and with with it um it gets embedded in and what they’re saying. And so there’s a lot of different kinds of microaggressions that um can come out and in in these different kinds of ways, but it’s a it’s an interesting thing. Another, another form of it is um, oh, you know, um you know, everybody, everybody has depression, you know, everybody has bad days and that would be considered what’s called a micro and validation where, you know, they they’re not taking it seriously when you tell them that you have a mental health condition. So it can go in a lot of different directions. There’s a lot of different kinds of messaging. Um and there’s actual academic literature reviews that catalog so many different ways. Um those kinds of messages could be in there, but basically the messages that are commonly unfortunately and inappropriately associated with mental illness are maybe this person is dangerous, Maybe this person doesn’t really have a serious problem and they’re making more out of it than it is, Maybe this person is inferior. Um Maybe I’m gonna treat this person like an infant or like they need my help. Um you know, so these are the kinds of messages that come out where, you know, even saying things like, oh, do you need some help or do you want some help with that? That can be seen as um you know, huge micro aggression in the world of disabilities where um if people, you know, mental illness is considered an invisible disability, but a lot of people have visible no noticeable disabilities and and being constantly offered assistance can be considered seen as a microaggression as well. So there’s there’s a whole literature on it and um it’s a it’s a difficult thing to handle because people often mean, well when they’re doing it and and it happens all the time in day to day life.

[00:06:49.54] spk_0:
Yeah, I’m thinking of the uh example of, you know, saying to someone who’s a person of color, you know, you’re so articulate or you’re you know, you’re so well read or something you wouldn’t expect

[00:06:55.18] spk_1:
and yeah,

[00:06:57.34] spk_0:
what you’re gonna say.

[00:07:53.34] spk_1:
Um and so one of the tools that I’ve shared when I do the workshop about microaggressions is a guide by kevin Nadal. Um that says um how do you handle a microaggression? And the first question is, did this happen? You ask did this, do I think this is a microaggression? Because you know, some of these things can be ambiguous enough that you have to ask yourself like, well, what’s going on here? And then then there’s the question of like, well should I respond? Because if I do um it could be a huge nightmare for me that this person’s gonna get so offended that I point out that they did the microaggression. And if I don’t then um I might get mistreated forever. So it’s, you know, it’s a really tricky world we live in with microaggressions because it can be so subtle and so understated. Um although certainly if it happens a lot and there’s a significant pattern of the men, it can become a hostile work environment situation. Um, you know, as well. So it’s a very tricky tricky confusing world when we talk about microaggressions.

[00:08:38.34] spk_0:
Yeah, I’m seeing this. You know, your your your session is two tools to help a leader respond to microaggressions and discrimination, I’m seeing difficulty just in the identification. Yeah. So if if the um if the if the person who this is who this is aimed at doesn’t doesn’t speak up, doesn’t call it out either on you know, in the moment, which is as you described, you know, which can be very difficult or later. You know, maybe privately to the to the to a to a leader. How is a leader to identify? How can you be so sensitive how how Yeah, that makes it wait. I’m the way I said it makes it sound like it’s impossible. How can we increase sensitivity to help leaders identify these microaggressions?

[00:11:19.74] spk_1:
Well. So so first I I need to flag the difference between microaggressions and discrimination. Okay, microaggression is sort of like evidence of an attitude, evidence of stigma that maybe there are stereotypes of an attitude. Whereas discrimination which we’ll talk about in a moment is an action. So it’s much easier to respond to discrimination because that’s where something actually is done and the person is treated differently versus the mere expression of the microaggression itself, which is much more confusing and complicated. And so it is it is tricky. And The main message that comes out of the workshop that we did at N 10 um is you know, be aware that this is going on, be sensitive, be ready. Um instead of being defensive to hear what someone’s attitude is when they say when they do bring it up and be understanding that it’s not easy to bring it up sort of like when we think about the, you know, the Me Too movement and sexual harassment. Um that every one person who complains there’s a lot who don’t because it’s so fraud. So having some empathy to understand that when someone does come in and they are complaining about something that they experienced as a microaggression. That’s hard. So the guide I mentioned. So it makes it very clear like it’s tricky to speak up because you don’t know if you, if you even can prove it happened and then you don’t know um you know how people will react if it’ll affect your relationships with your friends or your co workers or whoever. And so it is fraught to even bring it up. So the big message from microaggressions is just be receptive to people’s feedback, Be understanding that this happens and and do your best to have empathy for what it means when someone does come forward and and creating a culture where people are less defensive and more open minded about changing how they communicate on a regular basis. Um, you know, one of one of the projects that I have is called the Mental Health Safe project. And it’s about giving people tools to respond to microaggressions and discrimination. And one of the things that we’re working on is developing a stigma mediation program where people can come and talk these kinds of things out without it being punitive just so that way they can sort of work through some of the um stress of handling, you know, these microaggressions because it’s it’s confusing, right? The example I gave you this is a friend of mine who was trying to be supportive and said something that was very hurtful and that you know me being open with the bipolar disorder, I get that all the time and I know that no one’s trying to hurt me. So the question is, okay, well how do I, you know, how do I help them not do this again without making them feel really bad about themselves, You know? Um so it’s it’s a micro aggressions can be the trickiest issue. Then there’s also the discrimination stuff which we can talk about, which is a little less tricky.

[00:11:35.74] spk_0:
Right? Easy, easy too easy to identify.

[00:11:38.51] spk_1:
Still very tricky though. I’ll tell you some stories, it’s still very tricky, but it’s just like clear.

[00:11:45.04] spk_0:
There are also laws around discrimination that helped

[00:11:48.94] spk_1:
they help, but they’re not perfect and there’s still a lot of problems, you know? Um so I’ll talk about that. I mean if you want to transition we can I can talk about that right now.

[00:12:53.74] spk_0:
It’s time for a break. Turn to communications. They’ll develop your media strategy. What’s that all about that is identifying your core messages, defining the channels the outlets, where those messages ought to be heard, who are the people who should be hearing your messages, who need to hear your messages doing the legwork to approach those outlets and as you are closing opportunities, crafting your message is appropriately to the audience that you uh you close the opportunity with. That’s a media strategy. Turn to communications can do it for you turn hyphen two dot c. O. Now back to responding to microaggressions and discrimination. I hear empathy. It sounds like empathy goes a long way. You know, when when someone is bringing this to a

[00:13:00.25] spk_1:
leader,

[00:13:26.14] spk_0:
you know, understanding what it takes for the person to have done so to have the have the courage fortitude to open the door. You know, to I mean the door got opened by the by the person who committed it. But to to bring it up as an issue is it takes a lot. Thanks a lot. Alright, so what’s the, like, what’s the next step for a leader? Now? We’re talking about tools to help leaders.

[00:13:31.24] spk_1:
What

[00:13:41.24] spk_0:
do you do when someone does bring this to you? Hopefully you’ve treated the person with that empathy and respect what should a leader do next?

[00:16:16.14] spk_1:
So, I mean, my advice would be um outside outside this program to use the guide that I reference, but you can get at bit dot li slash mh skills is the U. R. L. That I have of resources and you can look at that in more depth. But basically this guide, we’ll walk you through number one. If you think you’ve experienced a microaggression, how to think about what to do to handle it and talk about it. And on the flip side, if someone says, I think you’ve um done a micro aggression towards me, uh it walks you through what to do. Um and then, you know, when we’re talking about in a leader perspective, it’s like, okay, so let’s be aware of microaggressions happen, let’s be, let’s be ready with these resources. Let’s have empathy when someone comes to us. And then let’s also have perspective about, you know what it what it means because we live in a world where everybody has stereotypes and biases all the time. We want to all keep growing, but we have to keep it in perspective. You know, was this microaggression part of some kind of deliberate bullying campaign, in which case you respond differently than if it was a one off comment. Um was it associated with some kind of adverse employment action? Right? Was it, you know, it’s someone being excluded from? Um important conversations at work and they also are saying, I think it’s because of um my identity, I think it’s because this person doesn’t treat me the same because I have a mental illness. So they’re not giving me the same kind of projects or they’re not um giving me the same kind of feedback that’s different than just having the microaggression. So I’m not trying to trivialize the microaggression, but when you’re a leader micro aggressions are happening constantly all the time. Um and and so it really um depends what it is if the person is well intentioned or not, if it’s a pervasive pattern of, you know, bullying type conduct at the workplace or if it’s, you know, you know, a one off event, um if it is associated with some kind of, you know, actual different treatment in the workplace or if it’s just a comment that by itself is still a problem, you know, it’s still a problem to have a loose comment, but um it may not be connected with saying, well, you know, I I I have this micro aggression towards dan’s mental illness, that’s why we don’t put down on any of the tough projects, you know, that that would be um you know, a much more discriminatory act, that would be disparate treatment. Um and so, so it’s important to look at sort of the whole spectrum of when does something go past being a one off microaggression comment to uh, you know, mean one to them bullying and then to like different treatment in the workplace

[00:16:22.34] spk_0:
perspective is

[00:16:23.11] spk_1:
important. All

[00:16:27.44] spk_0:
right, context, context. Uh is there another example you can share

[00:16:29.76] spk_1:
of micro,

[00:16:31.58] spk_0:
a micro aggression? Yeah,

[00:16:33.95] spk_1:
maybe

[00:16:34.80] spk_0:
these are helpful.

[00:17:43.44] spk_1:
Sure. So this is this is just in my personal life that I think is interesting us. So I I’ve given awareness presentations in a lot of context over the years. And um I gave a presentation to a school class for a friend of mine and afterwards the friend said, oh, we could tell he has bipolar disorder. The friends that this the students said, oh, we could tell he has bipolar disorder because he got upset whenever we weren’t paying attention. And I said, oh, you know, I was trying to follow your protocols. I had seen the teachers react like that, you know, and have certain like it was a charter school that had this this whole culture and she said, oh no, no, we tell all of our teachers to act like they’re bipolar and that way the students will stay in line. And that wasn’t meant to be an insult, but it certainly was another example. I was giving a presentation for the american Bar Association and someone came up to me and I spoke to them and I mentioned my wife and they said, oh, your wife, she must be a very special person to take you on, you know, So

[00:17:46.14] spk_0:
they’re all bad. That’s egregious.

[00:19:17.44] spk_1:
Yeah, well, I I’m sharing the more egregious ones, but I have a lot of them, you know, there’s a lot of um or there was one time where um I was four months out of having been hospitalized for my illness and I was getting involved with an organization that had a speakers bureau. They said, we only take speakers who are nine months out of the hospital, which by itself I think is actually discrimination. Um, but they said because but because it’s you we want you now and we’d like you to speak. Um, you know, in this program we’re doing for students because it’s so hard to find someone who has a mental illness like you and isn’t very overweight from the medicine. Uh No, I don’t want anyone hearing this to think that you should be afraid of medicine because you become overweight. This was this was a very um, you know, uh ill informed mental health advocate, but that was a very, you know, that that those were compliments, right? That, oh, I’m more articulate than they expected for someone four months out of the hospital and I’m thinner and better looking than that what they expected. But that’s that’s not a good experience to hear those kinds of things. So, these are examples of where people say things that are well meaning and nice. Um, but they’re but they’re not really, they’re not nice ideas inside them that, you know, that that’s what a microaggression is. Is this this presumption, someone with mental illness can’t speak when they’re right out of the hospital. Someone with mental illness is likely debilitated by side effects and overweight. You know, someone with mental illness is a lot to take on why would someone want to marry that person. Um, You know, these are, you know, they come out as compliments, but they’re the premise is ugly.

[00:19:45.14] spk_0:
Um, can we deviate from helping the leader and you’ll be helping the folks who are may be subject to this? How how do you do you know, what’s your advice when when you feel that you’ve you’ve been wrong with with a microaggression?

[00:23:38.94] spk_1:
Um My advice is kind of sad because um you know, I do a lot of work in this area because I want people to have tools, but the reality is, and you’ll see this if you look at the guide I mentioned, um it’s not a good situation to be in when someone makes a microaggression, because first of all, the odds are, it’s a commonly held stereotype, which means if I tried to um counteract it on a regular basis, that’s a big burden for me to assume. Just taking the time out of my day, I’m trying to live my life. I don’t want to have to correct somebody about the microaggression once, let alone all the time. Um and that’s and that’s even with me as a professional who’s doing education, I’d rather focus on what I came to speak about? Not the microaggression. So no matter what, it becomes a huge burden, but then it’s like, well, well, how do I tell my friend, right, my friend who just brought me to give this talk now just said something very insulting. What do I do in response? And it really is a fraught situation. And so my advice first and foremost is similar to the guide is practice self care. So think to yourself, what do you really want out of this situation and what’s actually possible. Um Oftentimes for me what I did in those actual situations is I kind of made little sarcastic jokes because I I’m pretty quick on my feet. Um and and that’s my coping mechanism. So with my friend who said the thing about um, oh we tell our teachers to um to act out their bipolar. I said, well maybe I should come give a talk at your meeting tonight for the district because you know, that’s what I said right after, you know, and I do a little quips like that, but like those quips are not, they don’t really get you anywhere, you know? So, um my I guess my advice is just to to look for support, practice self care, think about what you want. Um I’ve been doing a ton of work this year, especially and addressing not just microaggressions, but published instances of discrimination in my field of mediation. And it’s very painful. People are very defensive. They don’t want to hear it. Um it really has affected my professional relationships because when I point out something that someone wrote that is bigoted towards mental illness, they take personal offense. They don’t want to speak to me. Um so I have reached a point where I have become more assertive, I’ve actually gone back and contacted people from years ago from different events that have happened and said, hey, you know, this, this bothered me and I, you know, because um because now that I’m doing it, um but it’s still hard and it’s still, I I can’t I can’t say it um yield some kind of incredible results. So, um I would say to anyone who’s experiencing this, hang in there, look for for peer support, make a decision yourself of what’s right for you and recognize that, you know, it’s important to take care of yourself, especially because it’s a marathon and not a sprint and this is gonna keep happening. So, um that’s that’s the unfortunate reality is that if you’re living in one of these identity groups, you’re going to be subjected to regular stereotypes that people don’t even realize they’re making. Um and so I’m not saying that makes it okay. But um this workshop gives tools to help you understand your options and and help you um you know, figure out where the lines are, where it’s discrimination, etcetera. But even when it’s discrimination, it’s it’s difficult to make a case, you need evidence to make a case of discrimination if you’re gonna actually hold someone accountable um under the americans with disabilities act a lot of times, judges don’t take mental illnesses as seriously as other disabilities. So even when you get to a point where you’re making a claim, you might, it’s not like I could say you’re gonna have a perfect reaction. Um so um it’s sort of a sad answer, but a realistic one. And um the part that’s better is it’s better than nothing. My answer is better than nothing and that, you know, So that’s what I had for about Over 10 years. I had no I had no options. Now. I’ve done all this research and I can say here’s some here’s some kind of sad options. So.

[00:23:54.54] spk_0:
Alright. No, but it there’s a lot of wisdom I think in, you know, what works for you, figuring out what works for you developing your own coping mechanisms. So, yeah,

[00:23:57.54] spk_1:
on the reality, I’m

[00:23:57.66] spk_0:
stuck with reality, right? And I’m sorry you’re subject to these two. I’m sorry this happens to folks

[00:24:04.74] spk_1:
happens to a lot of people. And a lot of

[00:24:06.94] spk_0:
groups.

[00:24:08.94] spk_1:
Let’s

[00:24:09.20] spk_0:
talk about discrimination. Let’s you’ve you’ve alluded to it a few times.

[00:24:12.85] spk_1:
Let’s let’s let’s

[00:24:16.64] spk_0:
shift their um It’s it’s now distinguished discrimination again, please. I know you did

[00:27:08.34] spk_1:
earlier discrimination discrimination occurs when someone is treated differently based on having that identity group. So a lot of times you’ll hear adverse employment action. So if someone is fired or given a, you know, poorer job assignment or something. Um You know, but there’s a lot of different ways discrimination can manifest and it’s not just employment. Um I’m there’s a lot of different laws to talk about different kinds of discrimination. The law that I’m gonna reference is the americans with disabilities act. The americans with disabilities act protects people who have um all different kinds of disabilities, not just mental illnesses from having discrimination. Um And there’s there’s a few different ways that that discrimination can occur. So one way that it can occur is screening somebody out if you screen someone out based on having um in this case the mental illness or health condition um in my field of mediation and conflict resolution, they actually have things um published that’s that recommend don’t take a case if someone has a mental illness that is not okay. That is discrimination by eligibility criteria. Um And um that is something I’ve been complaining about more recently, but when I when I first trained as a mediator, I was scared because they said don’t take a case if someone has a mental illness. And I thought, oh my, oh my, I just came out of the hospital for bipolar disorder. So um and I kept it a secret before I started being open. But um eligibility criteria is one type of discrimination where you screen someone out related to that. There’s something called undo inquiries or illegal inquiries. And this is, you know, um I think that I think there’s an analog for other groups but with a disability, it’s what if someone’s asking you questions about whether you have a disability, what your disability is, what it’s like for you. Um They’re not allowed to do that. So it’s similar to screening, but it doesn’t have to be related to screening people can’t just start asking you questions about your health conditions. Um And there’s different rules in different situations. Um There’s different timings and employment where some questions are permissible but in general it’s a good rule of thumb to say um you’re not entitled to invade someone’s privacy. So like let’s say you see someone and they have a service dog you can’t just go up to them and say well what’s your disability now that I see you have a service dog. Um And so there’s actual regulations and laws about this. Um And and so that’s the second type of discrimination is you know if someone’s asking questions um about you know the nature and severity they would say of your health condition. Um So we’ve got so we’ve got eligibility criteria. We’ve got the inquiries. We also have just general disparate treatment that’s if you get just treated differently in any way and you and you get and and so it’s not like you’re screened out. It’s not that someone’s asking you questions but someone thinks you have an illness or they or whatever you know whatever it is and they decide to do something different.

[00:29:43.44] spk_0:
It’s time for a break. Fourth dimension technologies their I. T. Solution. It’s I. T. Infra. In a box it’s the I. T. Buffet budget friendly. Like your average cafeteria right and holistic. I’m not sure how whole ism fits into cafeteria. Maybe it’s a cafeteria with with all the meals laid out at the same time. So you can choose from the breakfast or the lunch or the dinner all through the same pass through the cafeteria so there you go. So it is it’s just like an I. T. Buffet so you’re picking the parts of their offerings that you need and that fit your budget and you leave the rest behind. What’s in the buffet? I thi assessment multifactor authentication, other security methods, overall cost analysis help desk and there’s more you choose what’s right for your situation for your budget. Leave the rest behind the I. T. Buffet it’s I. T. Infra in a box. It’s at 4th Dimension Technologies. They’re at tony-dot-M.A.-slash-Pursuant for D. Just like three D. But they go one dimension deeper It’s time for Tony to take two. I’m going to Israel in november. Have you been to Israel do you live there if you live there can I stay with you know that’s no forget that’s okay that’s okay. But what tips do you have? How well if you know the country if you’ve been there if you live there what do you recommend? I’m gonna be spending most of my time in tel Aviv and Jerusalem but not exclusively and I’m pretty mobile I can get around so what ideas do you have? I’d be very interested in places to eat small. I love small. Local non touristed places in terms of food but also sights sights to see. Yeah, I mean of course I can do my own research. I will but if you’re in in in in this this is real insider maybe you can help me out. So if you’ve got ideas I’d be grateful. You can get me at tony at tony-martignetti dot com or the contact page at tony-martignetti dot com. Thanks very much. That is tony steak too. We’ve got just about a butt load more time for responding to microaggressions and discrimination with dan Burstein.

[00:29:54.84] spk_1:
And as you mentioned,

[00:29:55.97] spk_0:
you mentioned not getting uh sophisticated projects

[00:30:52.24] spk_1:
right? Not getting sophisticated projects where you know and people and this happens where you know in a in a mental health case. You know if you if you look at the case law for the A. D. A. This happens where someone comes back from a medical leave where it gets known in the office, they have a health condition and suddenly people just start treating them differently for one reason or another and there’s evidence that people make comments that the person um is too anxious to handle things or you know whatever whatever it is. Um But but but that’s that’s that that is the disparate treatment um type of discrimination. So for if we’re tracking it there’s three so far out of four. So the first is screening. The second is inappropriate questions. The third is disparate treatment. And the fourth which which is special for disabilities is um if someone asks you to make a change because they need an adjustment because of their disability and you don’t do it. That’s another type of discrimination for disability. There’s there’s different.

[00:30:57.63] spk_0:
Yes,

[00:32:00.34] spk_1:
exactly. So that’s a reasonable accommodation and you don’t have to do it depending on if the if it if it would be a financial hardship or if it would fundamentally alter your service or if it would ruin the services for other people, it’s all decided case by case. But in general I’ll give you an example of when I asked for an accommodation when I travel and give workshops, I’ll call the hotels and I’ll say I need you for a disability accommodation. I need you to give me the quietest room you’ve got because I have bipolar disorder in my sleep is necessary to protect my condition. And I you know, and and it’s free, it doesn’t cost you anything. I just need you to block the room. Whatever room you know, is the quietest. And I talked to them about it, put me in that room, that’s my reasonable accommodation. So that’s an example of an adjustment. I had a reasonable accommodation where I said I’m emotionally triggered because we’re talking about discrimination right now I’d like us to meet by email instead of by zoom and and that was a request for an accommodation. So those are some examples where you know, sometimes you know people can make excuses why they wouldn’t do it, but when it’s something free, it’s like why wouldn’t you just do the accommodation. So um but those are those are the four different types of actual things you can look at. Did someone screen someone out? Did they ask an inappropriate question? Did they treat you differently or did they reject a request for a reasonable accommodation? Those would be the ways we look for discrimination.

[00:32:19.84] spk_0:
And what’s your advice for leaders now? We’re trying to tools to help leaders.

[00:35:04.84] spk_1:
Well, my advice with Leader for Leaders is to be really mindful to these things. As red as red line issues where, you know, like, okay, we’re gonna be careful what questions we asked were going to be really careful if we ever do any screening, we’re gonna have practices. So we know we’re acting consistently and we’re not um liable to have this disparate treatment a lot of times what you have is in the workplace or anywhere. People are just doing a lot of ad hoc stuff based on gut feelings instead of having procedures and that’s where bias will start to creep in and people don’t even realize it. Um And so having having some clarity of just being more attentive to trying to be consistent. So you don’t fall into those four traps of discrimination. That’s that’s one piece of advice for leaders. The other is, you know, the same thing, like listen, when someone tells you um I’ve I’ve been in the process of contacting major like law schools and organizations that have actually printed guidance that says um in print that that mediators should treat someone differently when they have a mental illness. And I’ve said you’ve gotta update this, you’ve got to take this down and some people listen. So um one organization changed it right away that they had said to watch out if someone might be violent based on if they have a mental illness, they changed it. But some people get very, very entrenched and um and and and it’s sad there’s a there’s a real bias in our society that’s demonstrated by research that people just don’t notice mental illness discrimination as much as as other groups. What I what I have found is it’s painful because I we’ll try really hard to explain it and show it and have evidence. And even then people, you know, look at me like they’re I don’t know if you’ve seen Westworld, like they’re a Westworld robot. I don’t know if you’ve seen this where the West in the show Westworld, the robots just can’t process things that don’t fit their narrative. Maybe someone listening will understand what I’m saying. Yeah. So it’s just it can be very uh this idea of being open to just noticing these things and addressing them. Um I think it’s the most important thing and and and and the other thing I’ll say to a leader is um these are opportunities to build relationships when these things happen, you know, instead of viewing it as something to be defensive as a liability? It really becomes a liability when you evade it. But if you tackle it head on and just listen to the people for feedback, most of the people who are going to complain about microaggressions and discrimination are so used to being battered by these things that any small gesture that you actually do to listen is gonna be noticed and it’s gonna probably mean a lot. So, you know, that’s, that’s my suggestion. You know, I’m usually not looking for much from people when I bring this up and it’s like very sad to see these walls go up and to watch them get so entrenched and to watch the problems get bigger and bigger and bigger when it could have been a great opportunity to show compassion and understanding and growth that the organization. So, um, you know, that’s my hope is that people will, will take that opportunity

[00:35:25.44] spk_0:
dan. What were some of the questions that you got in this session?

[00:35:46.14] spk_1:
The questions I got in the session? Um, we’re, we’re generally people had specific instances because we did talk a little bit about reasonable accommodations and other kinds of events. Um, and, and people would ask about, um, you know how to how to respond to microaggressions like you asked, but also, you know how to speak up about it. Um, not much different from what we talked about here. Nothing, nothing earth shattering that comes to mind right now.

[00:36:09.13] spk_0:
Okay. Okay. Um is there anything that we haven’t talked about that you want you want folks to know about either microaggressions or or discrimination? Again, we’re trying to help leaders in small and midsize nonprofits.

[00:37:15.53] spk_1:
Yeah. Well what I would say is um I’ll just share some information for leaders. So that way you have it to contact me. So this is my life’s work, this is what I’ve been doing um you know, with all my energy um and so I’m available. So anyone who wants to um contact me can do so easily and ask me questions directly and you can email me at dan at M. H. Mediaite dot com. Um You can get the resources from the session at bit dot li slash mh skills. Um If you’re interested in um seeing more kinds of resources that are out there for handling mental health in the workplace. Um There’s a program called the talking mental health dashboard and you can read about that at fit dot li slash tm h. Dashboard. Um And then a lot of the work that I’ve been doing with microaggressions and discrimination falls under the umbrella of the mental health safe project which is bringing together people to try to have resources for these things. Um And that’s an easy U. R. L. It’s M. H. Safe dot org. So you can go to any of these places and contact me um you know, I’m happy to answer questions anytime. I really um I feel like it’s important that we bring more attention to these issues and have more resources. So um that’s what I would add.

[00:37:30.13] spk_0:
What’s your mediation practice?

[00:38:17.52] spk_1:
My mediation practice um has been mostly families that are um having communication issues um and it’s transitioned more and more from, you know, in terms of the from the direct mediation, I also do a lot of work places um but into into training programs because my big my big goal is um that everybody had these skills as opposed to needing an outside person like need help. Um So I’ve done a lot of these large scale programs that have been grant funded or for organizations um where we set up online resources that are available 24 7. so you know, the next project that I’m doing it was of um is funded by the Ai CDR Foundation and we’re working with um national law enforcement to roll out resources for law enforcement officers to have more empowered interactions about mental health using a lot of the principles of conflict resolution um that go through all of the work I do with my company. So um yeah that’s coming out soon.

[00:38:36.72] spk_0:
Uh we have a drug in jail on nonprofit

[00:38:40.20] spk_1:
radio

[00:38:41.82] spk_0:
Ai CDR.

[00:39:25.32] spk_1:
Oh so a is the american arbitration association I cr is the International Center for dispute resolution. The two of them came together and they have a foundation, the A Ai CDR Foundation and they fund dispute resolution programs And so um I have a program that was funded by them through five different grants called the dispute resolution and mental health initiative. And what we do is we create resources for different communities. We’ve done it for families, for housing providers, for libraries now, for police um where we set them up with these online modular platforms where they can learn the skills they need and have tools they can use um in their regular practice as opposed to it being a one off training. So that way um they have, you know, ongoing access to resources um and in the hopes that they’ll be able to improve these interactions with mental health stakeholders

[00:39:47.32] spk_0:
dan Burstein, founder and mediator at Mh mediate you know how to reach him dan, thank you very much. Thanks for sharing.

[00:39:49.72] spk_1:
Thank you for having me,

[00:41:15.81] spk_0:
my pleasure and thanks to each of you for being with tony-martignetti non profit radio coverage of 22 ntc. Glad to have you with us next week, 22. NTC coverage continues with appealing to younger donors for the great transfer of wealth if you missed any part of this week’s show, I beseech you find it at tony-martignetti dot com. We’re sponsored by turn to Communications pr and content for nonprofits. Your story is their mission turn hyphen two dot c. O And by 4th dimension technologies i Tion for in a box. The affordable tech solution for nonprofits, tony-dot-M.A.-slash-Pursuant D Just like three D. But they go on to mention deeper. Our creative producer is Claire Meyerhoff. The shows, social media is by Susan Chavez. Marc Silverman is our Web guy and this music is by scott Steiner. Be With Me next week for nonprofit radio Big nonprofit ideas for the other 95 go out and be great. Mm hmm. Mhm.