Tag Archives: COVID-19

Special Episode: Reopening From Coronavirus

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My Guest:

Lisa Brauner: Reopening From Coronavirus
My guest is attorney Lisa Brauner. We see the faint light at the end of the tunnel. We’re slowly emerging as we knew we would. But these things must be done delicately. What do you plan ahead for? How do you keep employees safe and can they refuse to return to work? What are reasonable accommodations? Lisa has answers. Lisa has advice. Lisa is a partner at Perlman+Perlman law firm in New York City.

 

 

 

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Transcript for 487b_tony_martignetti_nonprofit_radio_20200506.mp3

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[00:00:12.34] spk_1:
Hello and welcome to tony-martignetti non profit

[00:00:42.84] spk_2:
radio. Big non profit ideas for the other 95%. I’m your aptly named host. This is a short special episode of non profit radio to help you cope with the pandemic reopening from Corona virus. My guest is attorney Lisa Brunner. We see the faint light at the end of the tunnel were slowly emerging as we knew that we would. But these things must be done.

[00:00:44.94] spk_3:
Delicate, please.

[00:01:39.04] spk_2:
So, what do we, uh, what we planned for? That’s coming. How do you keep employees safe? And can they refuse to return to work? What are reasonable accommodations? Lisa has answers. Lisa has advice. Lisa is a partner at a prominent Perlman law firm in New York City, responsive by wegner-C.P.As guiding you beyond the numbers wegner-C.P.As dot com My Cougar Mountain Software Denali Fund Is there complete accounting solution made for non profits tony-dot-M.A.-slash-Pursuant mountain for a free 60 day trial. And by turned to communications um, PR and content for nonprofits. Your story is their mission. Turn hyphen two dot ceo. Thank you very much. Welcome back, Lisa.

[00:01:41.54] spk_0:
Thank you, tony. Thank you for having me.

[00:01:43.54] spk_2:
Alright. Thank you for doing another special episode with us. These are these are these are valuable for listeners. Thank you. You’re welcome. Everything okay? Looks ah. Looks bright and sunny in New York is it

[00:02:00.64] spk_0:
is right. Well, it was raining earlier, but looks like the being the son, maybe. Okay. Make its way through. Looks

[00:02:36.98] spk_2:
looks bright. We’ll call it bright and sunny. Okay. Even so, shining light on your beautiful artwork on your walls. Thank you. So you’ve been thinking a lot about what is ahead as states begin to ah, open up the reduced the restrictions on on work at home, our restrictions on work in the office requirements to work at home. It’s happening slowly. There’s, like, I don’t know, maybe half a dozen states or so, so far that if reduce the the restrictions on just on certain industries, So I don’t I don’t know if maybe, you know, Are there states yet that have office workers allowed back to go back that had restrictions before just on office work?

[00:02:49.54] spk_0:
Well, I mean, we hear about in certain states like Georgia that they’ve already started to reopen certain industries.

[00:03:04.44] spk_2:
Right? That’s just restaurants and dollars to point essential. You gotta have those but our people back in offices in Georgia.

[00:03:08.74] spk_0:
I don’t know that people are back in the offices.

[00:03:12.65] spk_2:
Yeah, so but it’s coming. It’s good

[00:03:14.38] spk_0:
calming you write.

[00:03:15.53] spk_2:
That was like

[00:04:23.24] spk_0:
the end of the tunnel on dhe estates air trying to use depending on the states in the measured approach or prioritising which businesses come back first. New York is already talking about the plan for which are the most essential businesses or industries with the least amount of risk, where they can start reopening construction and different and different things. So it’s it’s a kind of a faced approach. It sounds like it’s happening. In New York, for instance, the governor put in a 12 point plan of different things that he expects them would like to see happen. Ah, in order for the reopening to occur and specifically with respect to workplaces, at least in New York, and it may be may be different in different states. There’s an expectation in York that, uh, is part of this plan that employers are going to put into place implement the safety protocol for their

[00:04:37.24] spk_2:
I thought, This is This is one of things we need toe be planning ahead. So, you know, at this stage, we’re planning for returning. Um, you know, but there. I mean, there’s basics. Like, what’s the schedule gonna be? Who’s gonna come? Um, you know, walk us through some of that pre planning. But before we get to the

[00:07:41.34] spk_0:
sure exactly at this point, tony, employers should be pre planning for that day. Ah, and not not necessarily waiting to see what happens. They should be putting a plan in place, which involves things like who? Who is going to continue to work remotely? Who is gonna be actually in the office? How are we going to How are we gonna make that happen? And how we gonna ensure that employees are safe coming back? What could be looking at their finances? What is it that we can afford to do in terms of who we bring back our their employees? That we will not be able to continue employing that we may need to furlough. Who do we need on the ground? Are we going to need to cross train certain employees? So if there’s certain things that need to get done and the employees we need to do them. Can’t do everything. Mm. From home. Do we have other employees that are able to come in who can actually perform some of those functions? What do we need to do physically in our workplace to ensure that the workplace is is safe, for instance, Um, are we gonna have what we have? Sufficient? Will we have masks? Will we have gloves? Do we need to dio, Do we need to sanitize the workplace? In other words, that we’ve wiped down everything all the surfaces, computer keyboards and door knobs. What have we done to ensure to communicate to our employees that the works, the works space that you’re coming back to is actually is actually safe. So having a plan to communicate to employees about what’s been done in terms of safety precautions, considering what type of personal protective equipment or face coverings and things like that, the employer is gonna have figuring out whether they need to do some type of reconfiguration of the actual work space. So, for instance, it in workplaces where they might have more of an open plan where everybody’s together. Ah, what do we need to dio Teoh either reconfigure this space to make it safe so that we can still allow for social distancing. Do we need to put up plastic or plexi glass? But between the areas where employees are working, do we need to set up one way a one way hallway that, you know, this whole way? Everybody goes in this direction and the other hallway, Everybody comes in the opposite direction. In other words, that employers should be coming up with their post pandemic plan for how they’re going to logistically bring employees be back and who’s gonna come back. And also how how are we gonna bring employees back safely?

[00:08:12.17] spk_2:
Okay, that’s a ton of stuff to be thinking about. But you know, all good. So listeners will go back and start taking notes on, like, the 20 things that you just ticked off as a ZX items to be used to be thinking about, um, everybody talks about the PP do. Do employers have AH responsibility requirement or t provide? I don’t gloves and masks. Or is that is that governed by state law? Or just buy your own moral obligation that you feel what what what what guides them in making a decision like that?

[00:10:12.94] spk_0:
Mm. I mean, I think it’s I think it’s adhering to whatever the precautions are of the CDC and Osho, the Centers for Disease Control and on OSHA, Occupational Safety Ah, and Health Administration. In looking to those to that guidance and also any state and local guidance as to whether their directives right now, perhaps with the exception of the essential workers, it’s really being left to the employers to for the most part, unless there’s a state or local directive to do it, it’s being left to employers to make those decisions. But certainly if the CDC is advising that individuals wear face coverings in instances where they can’t social distance, it would be it would behoove an employer to say, You know, we follow the directives of the seedy city. Ah, in protecting our employees is an under under OSHA. Under the Occupational Safety and Health Act, employers have to maintain a workplace that’s free of any hazards. Essentially, they have a duty to to do that, too. Keep the employees safe, you know, pre from hazard. So in the workplace. So so that would extend Teoh. I mean, recommendation would be that employers do provide face coverings to their employees. And and also they may even consider having face coverings available to anyone who’s visiting the workplace. If they have something cups, someone coming on site, who’s gonna be cleaning the work area clients? Anyone who’s going to be coming into the workplace because those individuals could be, if they’re asymptomatic could be infecting one of the employees. So

[00:10:18.74] spk_2:
that would

[00:10:19.09] spk_0:
be, well, advice to do that.

[00:10:49.09] spk_2:
That brings up another issue about people coming to your office, those you’re serving or maybe just like you said. Maybe they’re just the office cleaners or just people routinely come in. You know the mail gets delivered. Ups comes, you know, et cetera. How do you treat people? Coming to your office is not just what do you expect of them? It’s not just what do you expect of employees and what you gonna do for employees but visitors to the office or your other facilities as well? You know, non profits may very well not even now have a second facility. It’s not in office, but it’s where it’s where they serve meals or serve clients in some other way. Those people have to be accommodated.

[00:11:45.08] spk_0:
Yes. So I mean, all those things there such excellent points and which really go to the point of pre planning now Because Because employers can’t they can’t just show up on the first day of work and say, Okay, now we’re you know, now we’re back to work. Ah, we’re going to do the best we can. They really have to plan out in advance. You know what is social distancing gonna look like And our work space. And it’s gonna be different for every non profit. Like in some instances, it could be, you know, setting something up like we see when we go into when we go into a pharmacy or when we go into a supermarket where they’ve actually designated, you know, spots for people who are waiting on line to understand their six feet between you

[00:11:51.05] spk_2:
because it was sitting on the floor.

[00:12:36.34] spk_0:
Exactly. So depending on the non profit, so I’m not gonna be appropriate in every setting, but depending on the non profit and what, who their servicing and what the layout of their workspaces, it’s gonna dictate what it is they need to dio from a social distancing perspective to keep six feet between people, but they have to. Employers should be thinking now, what is it based on who were serving on what we’re doing? And what are configuration is what kinds of changes do we need to make right now to ensure that our employees feel safe, that that the people that we serve that are coming to our work site also feel safe. Uh, you know that that they’re not going to get infected. So eso the pre planning is is, I think, crucial right now.

[00:12:44.75] spk_2:
Otherwise, you just compounding the crisis. If you’re leaving this until the last minute are you know, the week before or something. You know, it’s not gonna be enough time to look at all the guidance because so you said, CDC, OSHA, and you also have to look to the your state whatever state guidance there may be. And even potentially, your city could have guidelines around requirements for businesses.

[00:14:00.84] spk_0:
Absolutely, absolutely on social distancing. But here’s some other things that I wanted to mention that employers could think about. Two. Is there as they’re planning? Um, I mean, the goal is to to continue the social distancing for now until we know that the threat is over, and so they could consider things like staggering of start times that employees start work staggering in the end times, particularly where people are in larger urban areas. And they may be Trent, you know, traveling by bus or subway where they’re gonna be congregated with a lot of people. And so to reduce that from happening. If employers consider maybe staggering the time that an employee comes to work to avoid Rush Hour or to stagger the time that the employee is going home from work to avoid rush hour, that could be a possibility or changing the day. So we’re

[00:14:16.45] spk_2:
thinking maybe I could get a work day that’s like 10 to 2. Can I squeeze Shoot 10 and leave around two, or maybe to 30 with, and I’ll reduce my lunch to an hour and 15 minutes from an hour and 1/2 That that that is not considered a reasonable accommodation?

[00:14:27.64] spk_0:
Well, a reasonable combination isn’t another context.

[00:14:43.54] spk_2:
I know. Yeah, no, I’m being unreasonable a za potential. But I could never be an employee because that, you know, there are a lot of reasons I couldn’t work for um, so, yeah, I mean, even staggering weeks, maybe. Maybe right 11 team works off site for a week and then comes into the office and the other team, and they rotate it, rotate around that way

[00:15:18.91] spk_0:
absolutely. Or having someone working on a weekend day as opposed to a weekday as a substitute, as a way to to stagger, first of all, so that you are helping the employees reduce the risk if they’re gonna be traveling by mass transit or in a large group. Secondly, er, to reduce the number of people just in the office together at one time. So

[00:15:34.93] spk_2:
there’s a potential, you know, in being flexible like this, there’s a potential to actually, you know, toe help families who, you know, maybe it’s ah, it’s a couple. And it helps them that one of them works on a Saturday or that one of them has, you know, unusual hours tend to six or something. Maybe that helps the family. And so you can build f have that flexibility and also be good to your employees at the same time.

[00:16:17.54] spk_0:
Yeah, absolutely. I mean, I would say one of the kind of key takeaways from all of this is employers should be flexible in the solutions that they are coming up within this time. That’s so unprecedented, but should should just be flexible on the possibilities of what exactly they can provide and what they can offer in terms of bringing the workers back to work and doing it in a way, that’s that’s Ah, that’s safe. Um, so yeah, well,

[00:16:20.11] spk_2:
I was gonna turn Teoh reasonable accommodations, which I perverted a couple of minutes ago. But, um what what do we need to be thinking about that? What does that phrase mean? And how does it apply here?

[00:22:28.34] spk_0:
So reasonable accommodations. So under the law, employers have a reasonable have a duty to reasonably accommodate employees for because they have a disability for religious practices. Ah, in New York for pregnancy, childbirth and related medical conditions. And so the types of things that one needs to reasonably accommodate an employee for may depend import on your jurisdiction and what that jurisdiction recognizes as being entitled to a reasonable accommodation. But for employers who have 15 or more employees, they are covered under a federal law called the Americans with Disabilities Act. And they have a legal obligation to reasonably accommodate employees who have a disability so that that an employee can perform the essential functions of their job. Unless doing that, we would pose an undue hardship on the organization. So how that looks here in in this cove, it situation is if you have somebody who has a disability, they may set a. My doctor says that I need to continue working from home. Ah, nde working from home, maybe a reasonable accommodation. And for that person, it’s also going to be more difficult for employers to say that doing so would pose an undue hardship in view of the fact that so many people have been working from home because of the situation. So somebody has disability, uh, in New York, for instance, if there pregnant or because of childbirth related medical conditions, they may need to. It may be that they that they need to work from continuing work from home is a reasonable accommodation that could be an example working from home or leave of absence or things like that. So where it gets where it now gets trickier, here is the situation where somebody has an underlying condition. Well, let me first say that the E O. C. The Equal Employment Opportunity Commission, which is the federal agency that enforces the A d. A. Has has not said that Cove in 19 is a disability, said it may be good state and city and a human rights laws like New York City. Human rights laws have said that, yes, this this, uh, is a disability and those laws, this is one of most important things is that even if there’s not a requirement into the federal law, state and city laws maybe much more liberal and protective of employees, then what What the a d a provides. So even if a certain reasonable accommodation may not be required under federal law, it may be required under state and sitting law. And so that brings me to the next point about the sister of reasonable accommodations. And that is one of the wrinkles here. Interesting aspects is that we know that people with certain underlying conditions are more susceptible to contracting the virus, right? So individuals who have diabetes, uh, who have, uh, who have respiratory ailments who have auto immune honestly, maybe may be more vulnerable, uh, or susceptible and so So the question comes up. What about somebody who has an underlying health condition? Um, you know, can they, uh, can they refused to come to work, right? I mean, that’s one of the questions, and it’s an open question. I think employers, they’re gonna have to they’re gonna have to consult with legal counsel about what the state and local laws are with respect to that. Um, but the person has an underlying condition like, for instance, in New York City, New York City just issued guidance. Ah, New York City’s Commission on Human Rights just and that’s the agency that enforces the New York City Human rights Law. They just issued guidance around this issue of underlying conditions that employers may need to reasonably accommodate ah, individuals who have an underlying condition in New York City. And it could be in other jurisdictions to having an association with somebody who has a disability is illegal protection. So let’s say an employee has a family member who has a disability that employer can’t discriminate against, or treat that employees less favourably simply because that person has an association with a person with a disability. So depending on the state and city jurisdictions. There could be greater protections for individuals, depending on whether someone there associated with has a disability, whether the employees themselves has an underlying condition. When that employee says to the employer, I want to continue working from home or I need to take time off or something or something to that effect. So it’s kind of it. It’s another aspect of this that employers need to be thinking about. Not just what is the federal Lost A but one of the state and local law say about how I need to accommodate this person and whether they can refused to come to work because of ah, of the of the fear of, uh, of contracting the virus and they might be entitled to. I’m sorry, Go ahead.

[00:22:48.84] spk_2:
What about if it’s just a fear? But there isn’t un underlying, um, underlying diagnosis that makes them more vulnerable either themselves or someone there associated with suppose. It’s just a generalized fear of traveling and returning to work without any underlying medical issue.

[00:25:14.47] spk_0:
Generally, they wouldn’t be able to refuse unless there is Yeah, generally, I mean, once the stay at home order has lifted. Ah, and e No employers are clear to reopen their workspaces. Someone’s general fear isn’t gonna be illegal. Generally gonna be illegal. Ah, excuse provided legal excuse from them not to return to work. I mean, if they if they’re entitled to paid sick leave or paid extended family leave for one of the reasons under the families first grown of his response act, That’s one thing. Generalized Fear, uh, is not going to give them a legal claim for refusing to come back to work. That said, uh, to the extent that employers can reassure their employees as to number one, the efforts of the employers taken in the workplace, them safe. I’ve heard situations of employers who they hire a private van or bust or something where they’re going to bring employees into work to avoid having to deal with mass transit. So employers can be creative and ways in which they can support their employees on reassure the employees about the safety of both being at the workplace and coming to the workplace and being flexible and accommodating, even when there may not be a legal obligation to do so. But for reasons of employee morale and motivating employees finding creative and flexible ways to support employees coming back to the workplace. You know, alternative ways for them to get to work. Ah, and reassuring them that we’re providing face coverings and and gloves so that you feel safe when you’re here. We have protocols for people who are visiting the workplace so that we know you know, that they’re taking precautions when they’re gonna be interacting with you as an employee. Those things go a long way for employees to feel reassured that they that they’re gonna be that their safety concerns are being addressed.

[00:26:18.91] spk_2:
A lot of a lot of what you’re suggesting today is consistent with what you said in the very first. You and I did the very first special episode together, which was probably five weeks or so ago when when we were on the other. We’re talking about other things, just planning for working at home, and a lot of your advice there was be flexible. Um, be thinking ahead. What’s it gonna look like when you, when your workforce is distributed back to home, are after their homes communicate? That was a central message then, and it still is, and this is exactly what you’re saying. Now, you know, communicate with your employees about what you’ve done about what you’re going to do, um, to help them just be reassured. So I mean, the details are different because we’re going from home to back to the office is But your overall messages about be flexible, communicate, um, have some empathy. You know, those air plan ahead. Those are the same things you were saying five weeks ago about the opposite situation.

[00:28:13.44] spk_0:
We are on the other side. It’s true. But those those values and those tools I think are the same because those are the things that give employees reassurance that everything gonna be okay on dhe on dhe. People may have fear about coming back to the office coming into the office again. So to the extent those things can be done, you know they should be done on employers, you know, because we’re in the pandemic. They have also some more flexibility in terms of certain things that otherwise might not be able to do under the Americans with Disabilities Act like taking employees temperatures, although not everybody who has Cove in 19 has a fever, but employers can do that? They can scream. Okay. They can. They can. They can ask employees whether they have the, you know, particular symptoms that have been identified specifically with covert 19. Uh, they can insist that employees self report to them. If those employees start exhibiting any of those symptoms to let them know, uh, employers could do that. Now, of course, they have to keep any any medical information, which includes the results of temperatures and things like that. If they were to do that, they have a legal obligation to keep that information confidential. So whether they decide they’re gonna take the temperatures and record those temperatures or they decide, we’re only gonna look to see if somebody is above a certain threshold. And we’re only going to indicate on a form that they were either below or above the threshold. They can make those determinations themselves about how they they want to administer it. But whatever the results are, they must keep that information confidential. Um,

[00:28:29.31] spk_2:
yeah, I want todo Did you have more than you wanted to say on that? Uh, I thought that what employers? How much further? Employers can go now with questions. And then you know, you still got to or cause I was gonna ask, I was gonna start asking something else, but

[00:28:34.19] spk_0:
I’m sure I know. Go ahead. OK,

[00:28:35.88] spk_2:
OK. The, um

[00:28:37.74] spk_0:
what do you do

[00:28:51.64] spk_2:
in the case where someone is, um, is happier on unemployment because, you know, there’s, ah, there’s that federal bump of $600 a week. Um, plus, whatever the state is paying unemployment benefits, Um, what if you have You just have a recalcitrant employees who is happier receiving the unemployment than then they would be going back to

[00:29:35.05] spk_0:
work. So that’s an excellent question and something that we actually see. And I think first of all, the bump ends on July 31st. That’s the first thing the $600 additional, Uh, so that’s the first thing that the second thing is typically to be eligible for unemployment insurance. The person has to be ready, willing and able toe work. And if they’re being offered a job back, they may be in a situation where they end up being disqualified from unemployment insurance.

[00:29:40.28] spk_2:
You have to certify right that you, I guess, includes that you turned down employment. If you did right, I don’t have to certify. I mean, I know in North Carolina, you have to certify each week it’s probably routine, uh, about white Look for a job, you know, things like that. So it just if you turned down your existing employers offer of returning to work, Um, that’s that would disqualify you for unemployment.

[00:30:15.76] spk_0:
They may. They may be depending on the state deemed ineligible to continue receiving unemployment. If they were then offered hope so. Yes. Oh,

[00:30:19.64] spk_2:
I’m happy here.

[00:30:21.24] spk_0:
It is this way until

[00:30:35.64] spk_2:
July 31st. I’m very content right here. Right. OK, so there’s a mechanism for dealing with that on the on the unemployment insurance state level. Yeah, hopefully. OK, alright. We could dismiss that hypothetic. But you said you ve seen that, or you’ve heard it already.

[00:30:41.64] spk_0:
They were because they’re making more money at this point. So it

[00:30:45.27] spk_2:
was a purely hypothetical. You’ve heard

[00:30:47.20] spk_0:
I exactly. Yeah.

[00:31:24.46] spk_2:
Okay. Okay. Well, not all employees air lazy and not all employers or scruple. Unscrupulous. So, you know, make that z ensure we, uh, fair to both sides. Um, And on this, by the same token, there’s enough blame to go around for everybody. Um So what do we have? Toe? You know, you’ve talked about so many different things. Do we have to have written policies about You know what the expectations are gonna be when you return? We’re gonna be standing for fever. Will be issuing PPS. Um, here’s our policy for visitors to the office. Now you need to comply with this. If you see a visitor, you welcome a visitor. Do there’s always need to be in writing.

[00:34:17.69] spk_0:
Um, not everything needs to be in writing, but certain things should be in writing so that everybody is on the same page. I think I think employers can communicate just again. It depends on the size of the employer as well. In terms of whether something will be in writing or not. I think that you know more long term, longer term policies, uh, and protocols. I mean, you could have you number one. If you do have people continuing to work remotely, definitely want to have a policy on that. You want to have an agreement with that employee so everybody understands what is being expected. What? The terms are what you’re expecting with respect to employees to record their time for those that air covered by the overtime pay laws. You want to make sure that everybody understands about the importance of confidentiality and protecting the data security and and all that for employees in accounting to work remotely for paid sick leave on pay, extended paid family leave under the families First Law. You certainly want to have policies addressing those and the interplay with your other paid time off policies for absolutely for protocols on visitors to the workplace and things like that. Uh, depending on the size of the organization, you you will. You would want to have a policy addressing that particularly things are now changed in terms of how you’re gonna be interacting with visitors to the workplace, does it all the things that you would want to to have, uh, you would want to have policies on for sure. Andi would also want to train your managers and your employees about what these new policies are. So have a chance to address questions, but particularly the managers who were gonna be enforcing these policies. I mean, it’s ultimately in many cases, gonna be a to the managers who will be enforcing the social distancing who will be addressing, you know, safety concerns. Who will be, um, who will also be may be involved in decisions about who’s coming back into the workplace and who’s not. And you want to be careful about that as well that there isn’t, uh, discrimination happening either. You know, people are paying, being desperately treated or you have some type of neutral policy that’s disproportionately impacting older people. Pregnant women, etcetera. And also there’s been a noted increase in in bias against Asians, Um, during this pandemic, um, both in the workplace and outside the workplace.

[00:34:23.65] spk_2:
We talked about that five weeks ago.

[00:34:25.16] spk_0:
We did so

[00:34:26.40] spk_2:
the possibility of that. Yeah,

[00:34:55.34] spk_0:
exactly. So it’s It’s really important that employers are reminding all their employees about their policies, prohibiting discrimination and doing any supplemental training that they feel is necessary to ensure that there aren’t derogatory comments. Remarks directed at Asians Has everyone returns to the workplace. So increased training. I would say a lot of

[00:35:02.56] spk_2:
love can be done in advance. You can be absolutely obviously developing the policies, but also training about the policy discussing them before the first day back.

[00:35:08.51] spk_0:
Absolutely. Yeah. Uh, could be doing that now.

[00:35:13.69] spk_2:
So planning, developing and communicating than training that stuff could all be done in advance. Virtually

[00:36:00.88] spk_0:
yes, yeah, all that could be done. So and also just you know what the employers planning to do exactly. From a safety perspective, you know that they’re adhering to the CDC protocols and directives and what OSHA is recommending and just reassuring their employees about what they’re doing to keep them safe on dhe and also what the mechanism is for employees to bring forth any issues. Like if an employee in a particular work site feels that their manager hasn’t been, Ah hasn’t been acting consistently with what the organization says it’s being done or that there isn’t social distancing happening or the people they feel. The people aren’t taking precautions to keep them safe. Employers want to make sure that they hear from those employees so that it can be addressed, so they want to make sure they communicate whatever the mechanism is for employees to to bring those issues forward.

[00:36:38.37] spk_2:
Okay, Lisa, I think that’s pretty comprehensive. That’s enormously comprehensive. Um, I mean, I was like my takeaways are planned. Be flexible, communicate train, You know, on all these dozens of different things that we talked about. What? That’s that’s what I That’s what I’m thinking. Like in the end. What do you want to leave people

[00:37:51.63] spk_0:
with? I think those air I think those air perfect takeaways. Actually, all of those things be flexible in solution plan. Now for what reopening is gonna look like whose whose ableto continue to work from home. Who on Who needs to come back to the office? Are we being Are we making these decisions for lit? Legitimate, non just discriminatory business reasons. Is it gonna have a disparate impact on a particular group? Older people pregnant, you know, take a look at your decisions and what the impact potentially could be, uh, or will bay in making your decisions plan and, uh, and and the and be flexible in your in your solutions on a train train your employees train your managers to make sure that they’re following the protocols that you’ve put in place and that they have awaited to raise any grievances or complaints or concerns eso that those get can get addressed.

[00:37:57.33] spk_2:
Okay, Incredibly comprehensive. Thank you very much. Lisa,

[00:38:01.00] spk_0:
you’re very welcome. My pleasure, tony.

[00:38:31.86] spk_2:
Thanks for doing it responsive by wegner-C.P.As guiding you beyond the numbers. Wegner-C.P.As dot com by Cougar Mountain Software Denali Fund Is there complete accounting solution made for non profits tony-dot-M.A.-slash-Pursuant in for a free 60 day trial and by turned to communications, P. R and Media for non profits, Your story is their mission turned hyphen. Two dot CEO. Creative producer

[00:38:47.11] spk_1:
is My Half Shows Social Media is by Susan Chavez Mark Silverman is our Web guy. His music is by Scott Stein of Brooklyn, New York Many thanks to Susan and Mark for helping get this special episode out very quickly with me next time for non radio, big,

[00:38:49.86] spk_2:
non profit ideas for the other 90

[00:38:53.74] spk_1:
5% go out and be great.

Special Episode: Nonprofits & CARES Act

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My Guest:

Gene Takagi

Gene Takagi: Nonprofits & CARES Act
The CARES Act was passed late last week. We’re recording on Friday, April 3rd. There are benefits in the Act that nonprofits can take advantage of. Benefits for your org and your staff. And they’re pretty good. So you may want to apply. Plus, longer term relief for nonprofit fundraising. Gene Takagi explains it all. He’s our legal contributor and principal of NEO, the Nonprofit & Exempt Organizations law group.

 

 

 

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[00:01:07.49] spk_3:
Hello and welcome to tony-martignetti non profit radio big non profit ideas for the other 95%. I’m your aptly named host. This is a special short episode of non profit radio to meet the needs of nonprofits during the Corona virus pandemic. This is our fourth special episode. Non Profits and Cares Act. The Cares Act was passed late last week. We’re recording on Friday, April 3rd. There are benefits in the act that nonprofits can’t take advantage of benefits for your organ and your staff, and they’re pretty good, so you may want to apply. Plus, there’s longer term relief for nonprofits. Non profit fundraising. Jean Takagi explains it all. He’s our legal contributor and principle of neo the non profit and exempt organizations Law Group Jean Welcome. How are you?

[00:01:09.60] spk_0:
I’m doing well. Thank you very much, tony, for allowing me to share information with your with your audience.

[00:01:15.42] spk_3:
Oh, it’s my pleasure. I know you’ve been ah, believing it is my pleasure. You’ve been busy all week talking about the Cares Act, I’m sure.

[00:01:26.18] spk_0:
Definitely everybody interested in in, uh, how nonprofits can take advantage and really thankful that there’s some advocacy groups out there that got nonprofits considered in these in these Lost?

[00:02:11.24] spk_3:
Yeah, for sure. Explicitly in in some cases. So all your work this week has led you to this to this pinnacle non profit radio. So it’s all led up to here. So thank you for all that preparation that you’ve been doing toe to talk to our listeners. Um, is it is it best if we, uh, you want to start with an overview? I mean, I definitely want to get into the paycheck protection program and the economic injury disaster loans. Do you want to start a broader than that before we get in that specific? Well,

[00:02:51.14] spk_0:
I’ll just mention that the Cares act is this $2.2 billion package. And, um, when provisions were put in for small businesses, it was really important. Thio note that nonprofits are out there who are also employers who are also desperate for assistance at this time. And thio have non profits put into provisions like the payroll protection program are really important. But this is, um, just part of the legislation that’s come down since the Corona virus pandemic has hit us and and our federal government has started paying attention to what needs our country’s having great now desperate needs in many cases. And there was a set of laws called the Families First Corona Virus Response Act. That duck with leaves a swell paid leaves by employees. And so that’s another component that I hope we get a chance to talk about in addition to the care, Zach.

[00:03:19.34] spk_3:
Okay, Um, all right, so why don’t we? Why don’t we take care of that? What’s the what’s the the leave? The leave provisions? So the

[00:04:46.65] spk_0:
leave provisions in basically apply to again small businesses, including non profits with less than 500 employees and provided for two weeks of emergency paid sick leave. Now, sick leave isn’t required to be federally from under federal law to be. I hate it. In many cases, some states do require it. But here is a federal law ah, that required now all small employers, including non profits, to provide two weeks of emergency paid sick leave. Now there are some exceptions that might be possible for employers that had less than 50 employees for undue hardship, Um, for really, really small organizations where that’s just not at all possible that that is a standard that they might be able to to meet. But generally this applies to everyone, and the amount of paid sick leave is at the employees regular rate up to $511 per day. So it’s captain a 10 days or 5100 and $10. Okay, um, and if it is to take care of ah, child or, you know because of the child is is the one who’s sick or the child is, uh, needs child care because their schools of clothes because of quarantine rules, then the amount would be the employees regular rate up to $200 per day. So not the full 511. But it would be. Actually, I’m sorry. The employers rate times 2/3 that 2/3 of the employers rate or a captain $200 per day for that 10 days. So that’s the first section required. Paid sickly.

[00:05:05.28] spk_3:
Okay, where can we find this in writing somewhere? So because that’s a lot to digest. Yeah, it’s See this on the web.

[00:05:36.24] spk_0:
So if you just Google families first Corona Virus Response Act, um, the National Council of non profit actually had a good site on that. So that maybe a place to look Okay, Cool. Uh, the other leave that they have is a 12 week of emergency family and medical leave, and basically it’s a 10 week add on to the two weeks that you originally had. But this is only for care of family members again. Child care. If there’s a sick child due to the Corona virus or their school got quarantined, and child care is required to be provided

[00:05:50.87] spk_3:
that it is not to be child care, could it be care of someone else in the family who’s not a child?

[00:05:56.64] spk_0:
It could be another dependent. I believe that that’s Ah provided a family member

[00:06:02.02] spk_3:
dependent. Okay, but that wouldn’t be a parent then, unless the parent was independent.

[00:06:38.48] spk_0:
I don’t know that that currents are included will have to wait to see if, if the regulation spell that out become. And that’s an additional 10 weeks and again to the to the 12 weeks that sorry to the two weeks that that’s in the original act. And that’s a 2/3 of each employee’s usual pay up to $200 per day. Now, this is a huge burden on employers, right? All of a sudden, if they hadn’t been required to pay leave before now they’re required to pay leave. And obviously, a lot of employers are gonna be cash strapped now if their businesses have closed and things so the these air not available if the workplace is completely closed down. Um, and the other thing to know that employers can recoup these costs through a payroll tax credit. So details kind of in the regulations or in some of the sites, including the National Council of non profit sites I mentioned. But employers can recoup these costs. Employees are getting paid sick leave under these provisions. So that was one of the immediate loss that came out

[00:07:10.84] spk_3:
when you say the workplace must be closed. You mean the organization Shut down. You don’t mean the office closed, do you? Or do you?

[00:07:18.60] spk_0:
If the office is closed and the employees are unable to perform their jobs from home, so if

[00:07:38.18] spk_3:
and unable to be able to work from home Oh, correct. Okay. Okay. Because of the caregiving that they’re providing a correct. All right. Um, can we go to the to the S B a loans. Okay. Is that right?

[00:07:41.24] spk_0:
Yeah, absolutely. That’s that’s one. Probably critical.

[00:08:42.84] spk_3:
Okay, Yes. I want to make sure we exhausted the other. The other information that you had, I want to say just to get started. The S B a site s b a dot gov is very, very simple. I think I was able to understand it, Um s p a dot gov and then you’ll be looking at this basketball size picture of a Corona virus. You can’t possibly miss it on the site, and you just click in there and to learn more. And then you just scroll right down to Corona virus funding options. And then, ah, Pedro opens up with, ah, lot of what we will. Well, it’ll be. It’ll cover what? Gene and I are about to talk about the paycheck protection program. The e i D. L. Which is the economic interest, Economic injury, disaster loan. And then there’s a couple of others too, so it’s really very, very helpful, I think thea CSB a site s p a dot gov um Shall we start with the paycheck protection program gene that that’s also only for employers of 500 or fewer right employees.

[00:09:31.68] spk_0:
Yeah, fewer than 500 employees, including non profit. So really a big point to add that nonprofits are eligible for this. Ah, and agreed that this is an important provision. $349 billion was dedicated towards this. And on the date that we’re recording this tony is the first day that the application theoretically was released. Um, but these loans are available by S from S P a lender’s ah, that would include most F d I C insured banks. But not all of these institutions are ready to implement this, even though the application theoretically came out today. And one of the concerns that everybody is having on day one is that the regulations just came out as an interim rule last night.

[00:09:47.06] spk_3:
Yeah, so that just right, Just Thursday, just last night, something came out. Yeah,

[00:11:04.31] spk_0:
And while the application and and the SP a site makes it look easy, there are a lot of unanswered questions or ambiguities, and that is making with lenders have have a problem. Ah t implement this. Some people are guessing all of the loans are going to run out on day one because $349 billion. Sounds like a lot. But if you say every small business in the country is eligible thio to take this in every small amount profit, there’s only so much that that money is going to last. And there’s a question about whether the lenders are going to prefer their own clients. So their existing clients that have loans with the organizations are they gonna prefer the larger clients because they value their business, for which, you know their banks are going to reach some sort of reward over time. Are they gonna value them ahead? Was a small non profit that’s coming in? So my best advice is to try to go in to your own bank, find out if they are an SP a lender, uh, and make your case to them as quickly as possible. I don’t know that everything will be depleted on day one. I’m That might be the worst case scenario, I believe while Spargo Bank has not started yet because of issues with implementation, So there are there are going to be problems getting this rolling, but once it rolls, the money’s not gonna last very long. So I would say to the extent you can I get your paperwork together very quickly. The SP A site lets you know kind of what type of paperwork is required for this, and there’s not a lot. It’s not like a traditional known as well, tony. I guess that’s maybe the first thing I

[00:11:40.04] spk_3:
should be relaxed some of the some of the requirements and they’ve really streamlined the the application, especially for this. I know for myself, Um, well, we’ll get to the economic injury loan. But just from one day to the next the economic injury loan, the application went from like four different forms you had to fill out last Sunday night to Monday when it was just streamlined, like two or three. It was like there was three screens. You just had a pick selections and make a bunch of certifications, and you were done and it was much more burdensome just the day before.

[00:12:15.34] spk_0:
Yeah, and these things have been changing on the Fly, the paycheck protection program. In the best scenario about this, that nonprofits need to know which. Maybe I shouldn’t have hidden the ball, hit

[00:12:28.73] spk_3:
the ball, start figuring it out. That’s okay,

[00:12:31.40] spk_6:
is

[00:12:32.64] spk_0:
why it’s so great. If you can access, it is it’s alone. That’s forgivable. Meaning that it’s essentially a grant s. Oh, it’s a loan that you’re going to make. And then if you keep up your payroll force, um, you pretty much get to recoup all of it back. And that’s a huge thing, right? To be able to keep your work staff on so that that’s the big point.

[00:13:23.89] spk_3:
And the details of that are in the, uh, in that on that s B a site that I, uh that I that I was suggesting people go to says, You know, you’re if you haven’t kept everybody, you have to rehire everybody, I think, by June 20th or June 30th of this year. But the details are on the SP, a site. It’s really it’s in plain language. It’s really pretty simple to understand what you’re committing to. But even if you know, even if you’re not able to keep up your workforce on and not have it converted to a grant, at least it is. It’s a very favorable

[00:13:32.34] spk_7:
Hello,

[00:13:33.34] spk_0:
right? It’s 0.5% less than 1/2 a percent

[00:13:38.53] spk_3:
and deferred interest is deferred for the 1st 6 months.

[00:13:41.41] spk_0:
Correct? And do on a two years. Right now, though, they’re very likely could be an extension. And we may see variations of this and hopefully, more appropriations of more money. Should they run out of this amount. I I’m pretty sure the federal government knows that this is still phase one. Ah, and they’re going to be additional phases necessary on an individual level as well as on on entity level.

[00:14:15.84] spk_3:
Yeah, yeah. Um, all right. Anything more you want to add about Thea about the PPP, The paycheck protection program

[00:14:55.84] spk_0:
show? Sure. So let’s talk about what it what it what the loan is for Andi. That’s exactly what it refers to payroll to paying your payroll. But it also includes utilities interest on your mortgage, not the principal on your mortgage, but interest on your mortgage, uh, and rent. So you and utility so some some occupancy costs and employee costs. And generally the amount of the loan is going to be determined by 2.5 months, essentially 2.5 times the average totally monthly payroll costs based on ah, one year. I’m sorry. Based on the last year. A test period, right that times a 2.5 times monthly payroll costs. That’s something Thio think about as being a huge, huge help at this time.

[00:15:24.31] spk_3:
That’s that’s 10 weeks worth of payroll, plus those of expenses that you mentioned interest on mortgages, utilities, et cetera, And

[00:17:39.70] spk_0:
no collateral. No personal guarantee is not like other S b A loan. So, um, a CZ, long as you’re under 500 employees there, few other qualifications, some of them I’m not so happy about that. You know, if you if you’ve got a criminal record or anything yeah, an indictment, you don’t qualify for it. Um, not not even a conviction there, Justin Indictment. So it’s It’s interesting formulas that would come up with that. I’m sure there was, ah lot of haggling on the floor to get something up quickly, but that’s what we have that there are a lot of details in this one area of confusion that I mentioned tony in BET That’s maybe creating a little bit of headaches for for banks and lenders and also for organizations that are trying to share information about this, including May is what about independent contractor costs. So we talked about payroll and payroll. You know, from a legal accounting standpoint, we’re talking about employees, right? But what if what about the non profits that are paying people? Is independent contractors Ah, and my understanding. And based on the interim rule that came out last night from the S B A. That payroll costs do not include independent contractor costs. Although I’m seeing conflicting information from independent sector and the Council of Now, not the National Council of Nonprofits right now about that issue and partly because the application refers to do you have employees or independent contractors that are reported as 10 90 nines? That’s what the application says, which would lead you to to think that if you can have either or that there must be some benefit if you have independent contractors that you’re paying as well. But part of my rational, I’m thinking that the SP a interim rule is probably right on this issue is that independent contractors, even sole proprietorships, can apply for this loan forgivable loan program, the payroll protection program themselves, so they don’t have to rely on hiring entity to do it for them. They can apply for it directly. So we’re a little confusion. They’re not absolutely clear. I don’t think any of us can say with 100% that we know the truth. Oh,

[00:18:14.34] spk_3:
so at this stage, are you best leaving independent contractors out of your calculation of payroll for purposes of of the PPP just so that you don’t, you know, muddy up your application with a possible problem that would that would hold it up and then knowing that maybe you can go back when you get further guidance? If you’re If you are using a lot of 10 99 contractors, I think this is gonna

[00:18:15.17] spk_0:
be processed very quickly. And

[00:18:18.14] spk_3:
you think they’re gonna get you think they’re gonna gloss over issues like this in the beginning and very possibly clean up later?

[00:19:01.94] spk_0:
Yeah, very possibly. The problem with including the 10 99 contractors, Maybe Twofold. One is that if they weren’t intended to be included, will the government say that’s not gonna be forgivable? And is your budgeting based on you know, making these considering these grants rather than loans? And it very well could be that if you report independent contractors, they may just say No, this isn’t forgivable. The whole thing is alone. That’s one consideration. I don’t think as nonprofits think about this and end the limited amount of money that’s available. They shouldn’t count on this. They should definitely apply for it as quickly as possible. But they shouldn’t 100% count on it being available for them

[00:19:17.72] spk_3:
available and forgivable and unforgivable. That’s Yeah,

[00:19:21.63] spk_0:
that’s correct. That’s a really important. Okay, point. All

[00:19:56.70] spk_3:
right, balance, balance these things as you’re doing your application. You know, maybe get advice from a board member. Certainly legal counsel, if you have that. But but don’t you know, I don’t think you should let these potential problems hang you up and not not participate yet. Get your application in. You know, you might decide not to include your 10 99 contractors. Maybe that’s a decision you make. But you get it in at least for your for your payroll, your payroll, folks, your employees so that you know you could be covered for 10 weeks of, uh, 10 weeks of payroll. I mean, that’s that’s valuable. You get the get the darn thing in, make a decision and get it in one way or the other.

[00:20:22.40] spk_0:
Yeah, and have all the material available, including your independent contractor, information available. They’re asking for it in the application, so your bank will probably help determine whether that they’ll include that in the loan or not. Just bring it all in. Get your paperwork ready. I know everybody’s inundated with work that’s trying to keep things together. Leaders are, and this is worth the time.

[00:20:27.87] spk_3:
Yeah, is 10 weeks of payroll Yes, it’s

[00:20:30.10] spk_0:
time. It’s huge. So you’ve gotta put other things aside to get this done and get it done as early as possible because

[00:20:37.09] spk_3:
of you. You’re talking about the money. All right,

[00:20:39.48] spk_0:
get it, Get it ready early next week, if you can.

[00:20:56.04] spk_3:
Let’s move to the ER the i d l. You know, I hate jargon wth the economic injury disaster loan. Um, this is this is different. This is this is other types of expenses, Gene. Yeah. So it’s

[00:20:56.83] spk_0:
work. It’s a working capital loans essentially. So it could be used for payroll. But if you can’t apply for both in and put the same use for both, So if you ask for apparel protection program loan, you can also ask for an e idea alone for the same reason. But you could ask for a different reason for working capital in another other business costs that you’re gonna have. Um, and again, this is designed for small businesses and small nonprofits. But there’s only $10 billion that’s allocated here, So it’s a lot less than the other program. Yeah, but go ahead and apply for it as early as possible.

[00:21:45.37] spk_3:
Now, this has a great feature. Ah, $10,000 advance. That’s an advance on the loan. And that could be forgivable, right? And that’s it. Get their inherent

[00:21:52.04] spk_0:
right. Even if you get turned down. If you whether you get accepted or not, the $10,000 is years to keep.

[00:21:55.25] spk_3:
Oh, it’s whether you get turned out. So even if you’re approved for the loan, the $10,000 advance is still forgivable. Is that right?

[00:22:01.45] spk_0:
I I believe it needs not. It does not need to be repaid in either case.

[00:22:49.34] spk_3:
Okay, okay. My understanding of it. And they’re saying that this is gonna hit your bank within 3 to 5 days of your application. Now, I already applied for my business more than three days ago and I haven’t gotten it. Hasn’t been quite been five business days. It’s been four on. I haven’t seen it yet. So don’t Don’t be wedded to the 3 to 5 days it’s gonna cause they do ask for your bank account. They ask for your account number, they ask for your routing number. Um, uh, so they are intending to deposit this $10,000 advance quickly, But you know, you may not get it within the 3 to 5 days, but it is forgivable and and it is an advance on the loan, so it comes fast, and then the loan consideration is a longer term process, right? So

[00:23:38.35] spk_0:
it gets paid without them processing the loan at all. And you just get paid based on the application, which is fantastic, um, and, uh, again really something to take advantage of, but limited funds. So go in as early as possible. It’s great, tony, that you went in very early. People should should do that again early next week, and this is separate from the paycheck protection program. But if you do get accepted for the forgiveness of loan under the first act of paycheck protection Program, that we talked about that $10,000 under this sea idea will be counted against the cap on that. So just just note that you can’t double dip here. Okay? Okay, but the loan interest rate is 2.75%. Ah, and the maximum term is 30 years. It’s gonna be dependent upon your credit worthiness. So it follows more standard procedures and the paycheck protection lung, which again doesn’t matter what your credit is. Doesn’t matter if you have outstanding loans or not. The first, the 1st 1 that we talked about the forgivable loans disciplined

[00:24:03.84] spk_7:
a

[00:24:26.00] spk_3:
little tighter requirements. Lending requirements more more typical than then what? They waved for the payroll protection. Her act. Okay. Okay. Um, anything you want to add about economic injury, Disaster loan? The e i D. L again, it’s all this is all very well. Very clearly laid out. Big pictures on the S B, a dot gov website. Yes.

[00:24:35.48] spk_0:
I guess I’ll just say that it’s available also for debt payment. So your your ongoing business expenses, including debt payment.

[00:25:21.30] spk_3:
Okay. Okay. Um, so we got some longer term relief. Uh, regarding the charitable income tax, the federal charitable income tax deduction that we, uh, you know, in the ER in the tax and, well, I don’t forget the formal name, Tax and Jobs Act. Ah, there was, uh, there was a reduction in the It took away an incentive for non itemizers to make charitable gif ts. And so And we’ve seen some hit there because the vast moon is that the vast majority the majority of people do not itemize their taxes. Uh, but we got some. We got some relief. So the

[00:27:17.08] spk_0:
tax cuts and jobs act from Thank you your job back from a couple of years ago raised the standard deduction, almost doubling it. The impact of that is it left about 8% of the taxpayers itemizers, so it’s a very, very small portion that actually get the benefit of a charitable contribution deduction. Because the charitable contribution deduction is one of the itemized deductions that you get. So more than 90% of taxpayers get no tax benefit for making a charitable contribution deduction until this act until the cars that came into play. Now, this is only a one year provisions, but I’m hope it’s a precursor for a change in the law to allow for a universal deduction so that there’s more equity across every taxpayer for getting some sort of benefit for making a charitable contribution deduction. So now it looks like it’s on Lee applicable to those generally who are a little bit more wealthier than others, that that have the ability to itemize, taxes, their deductions and get a tax benefit from that and this above the line deduction. How accountants refer to it It’s for $300 so anybody who makes a contribution can get $300 off if it’s to a qualifying charity. And some of the big charities that do not qualify donor advised funds. That’s kind of an important want to note. So don’t advice funds typically used by a little bit more wealthier individual that would tend to itemize taxes their tax returns. But that will not qualify. And that helps to get the money into the stream of operating charities quicker than those that are sort of keeping funds in accounts for years without a that payment respect provisions.

[00:28:33.24] spk_3:
I’m hoping that that $300 will increase in the future, but at least as you said, it’s a start. It’s It’s $300 up to $300 per per taxpayer. And it’s just for this year 2020 so that anyone itemizing or not, could get at least that much. $300 uh, removed from, you know, exempt from, um, you’re from your taxable income or, well, I’m getting into the weeds about how it’s calculated. Let’s not go there. You get it. You have a federal charitable income tax deduction, if you’re if you’re a non itemizers up to $300. So that’s something that when you when you are making your fundraising messaging again because we will get back to that, there will be times when will be the right time for you to talk about your needs and how your donors can help you fill. Those is maybe even these especially critical and unbudgeted needs. You can make it clear that, ah, that nine non itemizers among your donors can I get a federal income tax charitable deduction for up to $300. That may move some people. I

[00:29:32.64] spk_0:
think there’s an op ed. I can’t remember if it was in the Chronicle of Philanthropy or not earlier this week. Tony, that talked about the need to give to smaller charities at this time. Those were the ones that are gonna be really struggling. And if you really value a small charity, this $300 deduction that you wouldn’t have received before may be just what, you know, tip some people over to helping the small charities. And I’m hoping that that’s that’s true. I’m not sure what type of impact this will have for most people who are probably very fearful right now about where their income is coming from. A lot of unemployment going on right now. And there’s some chairs act provisions that deal with unemployment that we can talk about two. But it’s a scary time, but there will be a time when we’re back. Fundraising. Yeah, this is This is gonna be important, as is the case for a little bit, um, of the wealthier er taxpayer. That is capped by the amount of deductions that can take for charitable contribution. And the traditional cap had been 50% of their adjusted gross income. And if it was a cash donation, the tax cuts and job, Zack said. 60% of your adjusted gross income was your cap of how much you could take for charitable contribution deduction. So if you made $100,000 in adjusted gross income that you were going to report to the I. R. S, you could take up to a $50,000 or if it was a cash contribution to a charity $60,000 deduction off that amount, that was the limitation. This year, that limit is gone. So if you wanted to donate 100,000 of your $100,000 adjusted gross income, you could take a deduction for the full amount.

[00:30:21.51] spk_3:
Yeah, and this is this is a provision that’s mostly for the wealthy. Very few donors bump up against the limitations against there adjusted gross income in in their charitable deductions that it’s not very common, right. But we got some. We got some relief

[00:30:34.24] spk_0:
for older people who may not make very much an income anymore. That’s that’s maybe the primary beneficiary of this. To the extent that they have still disposable income to to provide for charitable giving.

[00:32:03.00] spk_3:
Okay, Okay. All right. We’re gonna leave it there, Gene. Sound good sounds get all right. I want to Thank you very much for doing this. Ah, you know, E. I usually give you a lot more Notice Thio to put a show together. So So thank you. Thank you very much for helping with this special episode. Because I know I know it helps our listeners. That’s that’s really the key. Thanks, Gene. Thanks so much. And I want to remind listeners that were sponsored by wegner-C.P.As guiding you beyond the numbers wegner-C.P.As dot com by Cougar Math and Software Denali Fund Is there complete accounting solution made for nonprofits tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial and by turned to communications, PR and content for nonprofits, Your story is their mission. Turn hyphen to dot CEO creative producers Karl Mayer off Sam Lee Woods is the line producer shows Social Media is by Susan Chavez. Mark Silverman is our Web guy and the music you’ll be hearing shortly because it’s hard to put it in right over this when it’s on the fly. Special episode is by Scott Stein of Brooklyn. Many thanks to Sam, Susan and Mark for helping me get this special episode out to you quickly and, of course, to Jean as well for your for your time on fly, Jean. Thank you. You with me? Next time for non profit radio. Big non profit ideas for the other 95% Stay safe and be great.

Special Episode: Coronavirus Communications

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Sarah Durham: Coronavirus Communications
Our third Special Episode features Sarah Durham, CEO of Big Duck. Amidst our pandemic, what’s the right timing for the right messages to the right audiences? She also explains her 5 principles of tone and style.

 

 

 

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[00:00:43.04] spk_1:
welcome to tony-martignetti non profit radio coverage of 20 and T. C. That’s the 2020 non profit technology conference. Regrettably, the conference in Baltimore had to be canceled, but we’re persevering virtually via zoom, sponsored at 20 NTC by Cougar Mountain Software Denali Fund is there complete accounting solution made for nonprofits tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial. My guest today is Sarah Durum. She is CEO of Big Duck and add dramatic Sarah. Welcome.

[00:00:50.64] spk_4:
Hi, tony. Thanks for having me on the show today.

[00:00:52.67] spk_1:
I’m glad it worked out that we could get together. Virtually, uh, not being able to do it together in Baltimore. Um, how are you doing? You’re in. You’re in Middle Massachusetts? Yeah.

[00:01:04.19] spk_4:
I’m a native New Yorker, and I live and work in New York, but I have decamped to Massachusetts. Everything is fine here. Thank you for asking. I hope you’re well too. I

[00:01:56.34] spk_1:
am. I mean, my beach house in North Carolina. The beaches across the street, the beaches are open so I can walk there because we don’t get crowds on beaches. It’s to the town is too small. Nobody’s heard of it. Which is which is why I’m here. Um, so we’re gonna you know, NTC brought us together. Uh, but I’m gonna release this as a special episode of non profit radio because you’re deep expertise in communications, and you’re you’re you’re NTC Topic was creating kick ass major donor communications. Uh, with your permission, I’m gonna convert that creating kick ass Corona virus Communications, please. Okay. Okay. And we’re gonna We’re recording this, Ana Wednesday, March 24th. And,

[00:02:03.94] spk_2:
uh, we’re gonna look for release on next Monday. Whichever day the But everyone is, that looks

[00:02:32.34] spk_1:
like the 30. I think that’s the 30th of March. Gonna look to get this out. Um, all right. And I’m gonna you leave it to you. What? Where? How should we? Let’s let’s talk about communicating with our donors because there’s gonna be a time when fundraising is the message. I don’t think that’s the time. This is the time now. But what should we be saying to our committed donor? People are already giving to us. We’re not trying to acquire anybody new at this stage. Um, what should we be saying to people who are already

[00:02:34.47] spk_2:
loyal to us?

[00:02:35.95] spk_4:
Well, first of all, I love that you’re starting with this question of, you know, the people that are already loyal tow us. I think there’s what should we be saying? How should we be saying it, and when should we be saying it? And certainly starting with your base is one of the most important things you can do right now. What you should be saying, I think, depends a lot on your mission and how affected your donors and the audiences you serve might be by what’s going on right now. If you’re in an area that’s directly affected, then you want to speak to that very directly. But if you’re not, you may want to be candid about what you’re working on and what’s going on in other ways.

[00:03:24.50] spk_1:
What’s going on? Can it be stories about where your how your employees air faring? You’ve got parent employees. You’ve got some maybe can’t work remotely. People do face to face meetings, maybe with beneficiaries. They can’t do that. You know, if the story’s gonna be like insider baseball,

[00:03:53.67] spk_4:
it can and it can’t. I did an interview recently with Seville Me hand are who’s one of the leaders at CCS fundraising, and we were talking about exactly that. We were agreeing in our conversation that in some cases the first wave of communications should be the insider. Baseball. How is your team faring? But a lot of organizations already done that. That happened in Week one. For most organizations. The second wave of communications after you send the Here’s how we’re faring really should be. I think about your community and about your work and, um, and beyond that, talking about what’s going on in the future and how you’re navigating. I mean, there there are, You know, there are five or so principles that we’ve been advising our clients to use in terms of their tone and style, and I think a lot of it is about adapting those principles of tone and style in a few ways. But the other piece that I think is perhaps most critical is that you, um, you adapt your communications to be much more iterative, both in terms of how you plan and what you’re doing. In other words, if you had a communications plan or strategy, probably it’s needs to be updated on a weekly basis every week. Who are you communicating with? What are you trying to communicate and what will feel appropriate from a tone and style point of view for those donors to hear from you this week, given what’s happening?

[00:05:09.54] spk_1:
Um, how about those five principles? What are those?

[00:05:13.44] spk_4:
Well, so the 1st 1 is to be authentic. One of the questions that we’ve been getting a lot is should I be candid with our donors about the financial hit that our organization is taking? And our advice is yes, you should be. You’re gonna You’re gonna need Thio. Ask them for support and you don’t wantto paint a rosy picture If that’s not the reality for your organization.

[00:05:46.74] spk_1:
You know, I think a great example of that is any sample Ward CEO, then 10 Great exit. D’oh! You know, you see her wiping tears from her eyes in her video explaining that that conference is 62% of their annual revenue and now they’ve not only lost that revenue, but they have penalties to pay for the contracts that they’re breaking. So you know, she was I think that it’s a great example and absolutely great read with authentic, heartfelt, sincere, You know, she’s she’s tearful and she didn’t do it take to

[00:06:11.74] spk_4:
yet? No. Amy is a great example of an authentic leader in all contexts and particularly if you haven’t watched those videos on the end 10 website where she really you know, day by day she was navigating, making a decision about when to cancel the conference and how to do that? That’s That’s arguably, I would say, the best example. I’ve seen OVEN or organization leader being proactive and authentic, and

[00:06:45.12] spk_1:
in 10 dot org’s I listeners know her very very well. She’s on the show every month, but in 10 dot organ yet you feel her our anguish. You feel it’s an excruciating decision, but yeah, I mean, that has to be made.

[00:07:11.04] spk_4:
Yep, and Amy Amy is also an example. Those videos are a great example of some of the other tips that we’ve been giving people. The second is to use your values, use the values of your organization if you if you look at the way and he did it in that communications. She talks about the values of the community, the values of connection that they they share with each other, and she really leans into the organization’s values to guide her decision making, and we’re encouraging all organizations to do that. She is also very human. And that’s another thing that I think is really important right now.

[00:07:25.09] spk_5:
There are There are

[00:07:26.39] spk_4:
e mails that we are all getting that are not at all acknowledging the situation that people are in and they don’t feel good right now. They feel inappropriate. So it’s okay to be human. It’s okay to reach out and call your major donors and say to them, How are you doing? Here’s how I’m doing and make a human connection. The compassion that we express for each other right now is what’s gonna bind us together

[00:08:20.74] spk_1:
and especially exactly That’s the point. I was just gonna say, Yeah, this is what holds us together is our common humanity. And, you know, not only is it okay, I don’t You go out of your way to preserve your humanity in the face of uncertainty, Financial loss, both personal and professional. You know, the organizational level and on a personal level, those of us who have their own businesses, you know you have employees go out of your way to preserve your humanity.

[00:09:07.53] spk_4:
Absolutely. One of one of my employees at Big Duck, a copywriter named Lila Dublin just wrote a piece that we are going to probably post in our block in the next couple of days. It should be live by the time your show airs about words to avoid during during this crisis. Delilah writes a very popular blogger every year called words to avoid in the nonprofit sector. But this one is the sort of Corona virus specific set of words to avoid, and one of the words she recommends avoiding is social distancing. She talks in this piece about how what we want to engage in right now is physical distancing. We don’t need social distancing. We actually need social connections more than ever. So So let’s let’s work on staying apart physically. But actually with your donors staying in touch and being human and on, um, making that personal connection with them is is what’s gonna weave the social capital you have with them, um, in an even tighter way, which is which is, you know, whether or not they’re going to donate to you or have the capacity to donate you right now is just the right thing to do.

[00:09:33.64] spk_1:
Yeah, yeah. What’s where Do radio people find that that blogged?

[00:09:40.41] spk_4:
Uh, it’s going to be on big duck dot com. And if you go to insights, um, so that’s big duck dot com slash insights. You’ll see that you’ll see the blog’s. We also have recorded videos about crisis communications right now. How to facilitate great meetings online. We’ve been posting a lot of free content over the past few weeks designed to help nonprofits adapt to this. This environment.

[00:10:04.56] spk_1:
Yeah. Thank you. I’m trying to do the same. I have been doing the same. Um, what else after after be human.

[00:10:57.24] spk_4:
So Okay, so be authentic, be human. Use your values. And the last one I want to emphasize is the importance of adapting for the audience you’re communicating with. You know, in the marketing and communications world, the jargon for this is segmentation. But you don’t have to have the capacity to segment to think about how to adapt for your audience. What I what I really mean by that is, if you’re going to send out an email, if you’re going to send out your you know, end of your appeal, I mean, a lot of organizations with fiscal years that begin July 1 or are asking this question right now, you know what’s gonna change in my year end appeal? You know, think about who’s on that list and what tone is appropriate for that. So eso in a, um, webinar I gave recently about crisis communications. One of the people who was participating chatted in, um, an example. They said, You know, I’ve been very offended. I’ve seen a lot of emails going out that say things like, Well, you know, on Lee, X percent of people will actually become sick from Corona virus. But our disease or our issue effects way more than that. You know, that’s an example of the kind of communications that just feels really inappropriate for most audiences. Um, now that’s an extreme example. But the point is to think about who’s on that list and what message is going to resonate for them and reflect where they are right now, not just where your organization is. So in my book brand raising, I use this term audience centric and and talk about how many organizations communicate in ways that our organization centric. We talk about us is an organization. What we need communicating in an audience centric weighs about speaking to your audience is in this case, your donors, um, in a way that reflects where they are and what you and they connect about. Not not just what you need is an organization.

[00:12:08.57] spk_1:
Um, Now, you said there are five principles.

[00:12:10.94] spk_4:
Um, you, uh, you find you’re getting Let’s see. Okay. Authentic. Adapt your audience, be human. Use your values. Your ate it. Reiterate.

[00:12:24.74] spk_1:
Okay. Thank you. Don’t shortchange us now. Come on. Sorry. We’re okay. What’s your advice around? Adoration.

[00:12:27.99] spk_4:
Well, so you know, there are a number of places where organizations plan, um, strategic planning. It is first and foremost, communications, planning, fundraising, planning. Maybe even how you plan out your website and what you’re gonna, you know, build or change your overhaul on your website. I would say all of those things right now

[00:12:47.74] spk_5:
are a little bit up

[00:14:27.20] spk_4:
in the air. Probably your strategic plan, conceptually is right. But some of the plans you put into place for things you might do this year are no longer gonna work. So it reiterating as a principle that comes from the world of agile and It’s not something that nonprofits air super familiar with, but basically the idea is that oftentimes when we plan, we plan in ways that are kind of fixed, where we assume that there is an outcome or a destination we’re trying to reach, and then we kind of worked backwards off of it and we set a plan. We say, Okay, if I want to achieve X by December, Here’s what I need to do in November, in October, in September and so on and so forth. Illiterate Ivo basically means seeing your planning work and seeing the work that you’re doing is happening in discrete chunks of time or cycles. So maybe your cycle is weekly right now. I would recommend it should be at this time. And that means that every week you should meet with the core team who are the decision making team around. Let’s say fundraising or communications or your organizational work, and every week you talk about what? What are this week’s priorities? How are you going to stay on track with those bigger goals? But what needs to adapt or change? Given what’s actually happening right now, I think we’re all at risk of, um, throwing the baby out with the bath water right now, we’re either so working so hard to adapt to this current environment that we’re losing sight of the bigger picture of what we’re building towards or we’re so focused on the bigger picture. We’re not necessarily communicating in ways that feel appropriate for what’s happening this week. So you have to strike a balance between those two things and and thinking of it is an illiterate Ivo exercises is I think, the

[00:14:37.55] spk_5:
practice that helps us get there.

[00:14:51.74] spk_1:
You mentioned, you know, phase one, phase two. Um, what what’s phase three is? Phase three. Can we start talking about some of our need on dhe? How you might be able you again talking the same audience, you know, committed loyal donors? Um, how you might be ableto help us if if you’re able. Is that is that then?

[00:15:01.37] spk_4:
Absolutely, absolutely. I think it’s very appropriate to start talking about the need. Um, if you could do so authentically. There are many organizations that, you know, I spoke to an executive director on Monday who told me that they anticipate there appeared appear fundraising season is gonna drop significantly and they’re already seeing a 30% decline in in in other donations. I think it’s perfectly appropriate if you’re seeing the writing on the wall and things are already happening. Or, for instance, you’re in arts and culture organization and your theater has gone dark or your museum is closed. Absolutely. It’s appropriate to start talking about that.

[00:15:39.24] spk_1:
It’s home to know when that starts, though. When? When? That When? When it feels OK to do that.

[00:16:14.64] spk_4:
Yeah, well, that’s where I think Iterating becomes important to. I mean, if you if you read The New York Times, you might recall, about a week ago there was an article about the Metropolitan Museum of Art closing until July and the expected, um, financial impact of that. I believe it was something like $100 million they anticipate as the financial impact of closing their doors for this period of time. So, you know, if you’re an organization that’s taking steps like that, I think you can really you know what the numbers are Or Amy. Simple words. She knows what the numbers are, you know, from canceling the NTC. Not every organization knows yet, but I do think a lot of organizations know the impact of their community when you know they’re soup. Kitchen is closed, you know, or people are not able to come in for vital service is so, um, yeah, I think you need to be out there talking about it, but it don’t think you can talk about it in a conclusive way yet because it’s still ongoing.

[00:16:43.95] spk_1:
When you do get to that stage and how do you balance the messaging between your need and compassion for what your donors air feeling

[00:16:52.72] spk_2:
on Aah! Financial financial footing. I

[00:18:03.91] spk_4:
think it’s definitely an art, not a science. And, um and actually, the session I was gonna lead at the NTC about creating kick ass major donor communications had a whole segment about writing. I think you know, this really comes down to how you how you write, what kind of tone and style you strike and how you balance helping your donors envision a brighter tomorrow with the reality of today, you know, there there is a sort of a narrative arc that sometimes great speeches have sometimes great fundraising communications have where you you have to kind of vassal eight between envisioning a stronger, brighter tomorrow and contrast ing that with the reality of today because we don’t want to lose our hope. And and that’s actually one of the pieces of advice that I’ve been giving people is that, you know, there is actually an opportunity right now, especially if you have staff people who are stuck at home not doing what they normally d’oh. And the opportunities to plant the seed for a stronger tomorrow, You know? So so as you it raid. What is that? What is that stronger tomorrow? Look like what? How does your organization want to emerge from this crisis? And, you know, how can you help bring your donors on that journey to?

[00:18:21.94] spk_1:
Yeah, an art, not a science. Um, and you don’t want a misstep, you know, and appear tone deaf or insensitive.

[00:18:25.51] spk_2:
Uh, you know, on

[00:18:56.94] spk_1:
the same by the same took. And you have your needs that you’re trying to convey its, um you know, if I think, you know, if you keep your humanity, that’s a ground. Glad it’s one of your principles. No, um, you know, uh, right from the heart, um, Maybe share, share your message with maybe a board member may be tested with board members, maybe even close major donors. Who’s gonna be the audience? Um, you know not. You know, this is a time where I think it’s especially valuable to get outside opinion

[00:19:02.96] spk_2:
on Ah, some

[00:19:04.38] spk_1:
of these key key key communications.

[00:19:19.93] spk_4:
I think it can be 11 of the other questions we’ve been getting a lot that I think is useful to share to under the under the topic of being human is where and when and how to use humor. Because we’ve seen some examples where humor right now has been really welcome or really, really inappropriate. Eso a place where it’s welcome, for instance, and maybe this isn’t humor, but it’s definitely charming. Is, um, there’s a zoo in Chicago that had that video that is on YouTube, where they let the Penguins out of their exhibit of Under the Aquarium, right? So that’s not outright funny. But it’s very charming, and it makes you laugh. And that kind of humor is very, very welcome right now. And I think that’s one of the reasons we saw that video spread the way it did. Um, where humor I think it’s inappropriate is when it has anything to do with the virus or what people are experiencing right now. I think people are experiencing enormous hardship and challenge, and there’s nothing funny about that. So I think you have to be very strategic, how you use humor if you’re going to do it. And again that often comes down to great great writing and being being creative. You know that that example of the Penguins is one of many of of a team, really, you know, thinking about what? This what this moment presents as an opportunity, as opposed to just as a challenge. And that’s hard to do. But when you get it right, it’s really powerful.

[00:20:54.26] spk_1:
Um, we still have some time left. What? What? What else do you want to share with our listeners and maybe your listeners? Oh, I want to shout out your podcast. Smart, smart communications podcast, non profit radio listeners. You’re you’re already podcast listeners. Sarah is the host of ah smart communications podcast.

[00:22:41.14] spk_4:
Thanks, tony. Yeah, that podcast is mostly interviews with people very short, all designed to help nonprofits get better and smarter at their communications. There’s a really topics there, you know. There I think this is from a communications point of view. This is a really good time to take stock. And, um, and one of the one of the questions that I think is coming up increasingly is Should I be cutting communications? Should I be cutting marketing? Um, we’re how did how to spend with that? And it’s been interesting. I started Big Duck 25 or six years ago, and there have been periods of time recessions or 9 11 where people did cut communications in more recent years. People actually are leaning in to communications. In my experience, we have found we found in 2008 and 2009 that we were busier. Then, ah, then we had ever been, um Now, that’s not to say you necessarily have to spend money, more money or different money. But if you have in House communications people, I would encourage you, hang on to them and give them new new roles and new responsibilities right now, don’t cut them because those are the people who do help you with with the writing, with the design, with the things you’re gonna need to weather this storm and when communications gets cut. You really I think short circuit. Your potential to to come out of this better. Um, you know, the other organizations that are leaning into communications, they’re going to capture that mindshare. And that’s gonna That’s not necessarily gonna set you up for a stronger tomorrow in the long run. So it’s tricky time.

[00:24:01.84] spk_1:
Yeah, now, But you want to keep that long term view? Uh, you know, it’s the if you follow my stock advice, you buy high and sell low. But people who are much barter brighter about investing and long term is, you know, hold what? Hold what you’ve got, you know don’t sell. So it’s the same, you know, it’s the same because you’re in for the long term, right? So people like me need advice like that. So you know the analogy to your to your communications staff to your fundraising staff as well. You know, you you have a long term view. You’ve still got a a mission that you’re trying to accomplish goals you want to achieve. You know, this six month or even yearlong. Uh, I don’t think we’re gonna be in our homes for a year, but the lingering effects. It’s hard to know how long that’s gonna be, but even if it’s a year, it’s just a year. You’ve got a much longer term view and you want to emerge as strong or stronger. And you know you’re absolutely right. The you know, others they’re gonna fill that space around. You’re around your mission if you’re If you’re not communicating at at at a time when it’s, you know you can show your relevance, you become irrelevant. If you stopped communicating now, people gonna lose sight of you. And the trust is the trust between you and governor is gonna be lost.

[00:24:06.34] spk_4:
Yeah, I totally agree. I think that’s well said. And you know, I’m hearing about a lot of organizations right now who are putting together a sort of a crisis management team. You

[00:24:16.17] spk_5:
know, they’ll have ah board staff

[00:24:18.66] spk_4:
leadership team who are meeting regularly to make decisions

[00:24:23.54] spk_5:
as as this crisis unfolds.

[00:24:26.34] spk_4:
You know, one thing that I would like to see more of is I’d like to see more organizations putting together the kind of the long term or the seed planting team, too, because if you’ve got certain people on your team who are managing the crisis. There may be other people on your team, particularly if you work in a mid size or larger organization who can actually start to work ahead and to think about where do you want to be in a year when this is over, or six months or whenever it ISS? And what are the seeds you can plant now? What are they? What are the appeals? You can write the case for support. You can write the you know the Web Web site plans you can create whatever it is, whatever the thing is that you wish you had that you normally don’t have time to d’oh in your daily life, put a team together of staff people who are under utilized right now and let them to an assignment and work ahead. Those are the kinds of things that you know might not be appropriate to release now. But when the timing is right, you’ll be so glad that you laid the foundation on. And it’s just gonna help the recovery, you know, come faster for your organization.

[00:25:31.90] spk_1:
Yeah, that’s a great place to end, Sarah, and that’s you know what? That’s capitalizing on something you said earlier, which is finding opportunity in ah, in the midst of confusion and crisis

[00:25:43.23] spk_2:
s so I’m not

[00:25:44.30] spk_1:
gonna not gonna deigned to rephrase what you just said. You said it beautifully. Uh, look, you know, you’re north of the city. I’m south of the city. I look forward to getting together in the city for a drink, and hugging you is you’re a gem gem. And thanks for what you’re doing.

[00:25:59.06] spk_4:
I’ll toast to you of your listeners from Massachusetts. I hope you and everybody

[00:26:05.64] spk_5:
else is Well,

[00:26:28.99] spk_1:
thanks, Sarah on Dhe. Same for you. Stay safe up there. And I look forward to seeing you in the city. Close with it with a big hug. Um, Sarah Durum, CEO of Big Duck And add dramatic and thank you for being with us 20 martignetti non profit radio coverage of what was intended to be 20 ntc. But as I said, I’m releasing this. A special episode responsive by Cougar Mountain Software Denali Fund. Is there complete accounting solution made for nonprofits. Tony-dot-M.A.-slash-Pursuant Mountain for 3 60 day trial. Thanks so much for being with us

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Paul Schervish: Coronavirus & Nonprofits
Coronavirus needs no introduction. We’re recording on Monday, March 23rd. Nonprofits are scrambling and struggling. The scrambling to adapt to workflow and personal upheavals will subside. The struggle will get worse: The need among those you help has increased and will become greater. Expenses of all sorts, from helping those in need, to disinfecting offices, to increased reliance on technology, are rising. At the same time, there’s financial pressure on your individual donors, in the face of firings, layoffs and work reductions. Your institutional funders are also pressured, whether private or public. Is it wise to spend? Can you count on your donors when this is over? Can you fundraise in the midst of the crisis? My guest is Paul Schervish, retired director of the Center on Wealth and Philanthropy at Boston College.

 

 

 

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[00:00:16.14] spk_3:
Hello and welcome to tony-martignetti non profit radio big non profit ideas for the other 95%.

[00:02:25.94] spk_0:
I’m your aptly named host. This is a special short episode of non profit radio Corona virus and non profit fundraising. Corona virus needs no introduction We’re recording on Monday, March 23rd on profits are scrambling and struggling, scrambling to adapt to workflow, and personal upheavals will subside. The struggle will get worse. The need among those you help has increased and will become greater expenses of all sorts from helping those in need to disinfecting offices to increased reliance on technology are rising. At the same time, there’s financial pressure on your donors in the face of firings, layoffs, work reductions as the individual donors is also financial pressure on your institutional funders. Is it wise for you to spend? Can you count on your donors when this is over, whether individual or institutional, can you fund raise in the midst of the crisis? My guest is Paul Schervish, retired director of the Center on Wealth and Philanthropy at Boston College, were sponsored by wegner-C.P.As. Guiding you beyond the numbers wegner-C.P.As dot com. My Cougar Mountain software Denali Fund is there Complete accounting solution made for nonprofits. Tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial and by turned to communications, PR and content for nonprofits is their mission. Turn hyphen to DOT CEO. It’s a great pleasure to welcome back to the show. Paul Schervish. He’s professor emeritus at Boston College and retired director of their Center on Wealth and Philanthropy. He’s the author of seven books on Giving and wealth. He’s been studying philanthropy for over 35 years. He’s at Paul Schervish. Great pleasure to welcome you back, Paul. How are you,

[00:02:32.87] spk_6:
tony? It’s a pleasure to be back. I’m just doing fine. Laying low, being an elder statesman, or at least another.

[00:02:38.77] spk_2:
No, you’re You’re here to provide context. Historical context. Which eyes going to reassure all of us. So the elder statesman is appropriate on. Where are you? Ah, where you staying? In place.

[00:03:04.57] spk_6:
We’re in Chapel Hill, North Carolina, where we moved from Boston. Ah, for 1/2 year. We live in Boston the other half of the year where our two boys live. But down here, um, is where our first grandchild arrived. And so we spend half the year down here.

[00:03:12.10] spk_2:
All the reason to move only only half the year. I’m surprised your wife, your wife would like to stay longer. I’m wondering.

[00:03:15.98] spk_6:
No, not at all. Because they’re two boys live in Boston. Grandchildren there, too. So, uh, there we go.

[00:03:22.82] spk_3:
Okay. Well, I’m, uh I’m several hours east

[00:03:36.84] spk_2:
of you. I’m on the coast in Emerald Isle, North Carolina, also also in place. And the governor today just ah, closed. Um, what

[00:03:37.22] spk_3:
did you do

[00:03:40.54] spk_0:
today? Today was just Ah, we already had. Oh, that was a local. Yeah, the governor today. Locally, they

[00:03:59.24] spk_2:
had they had done some things. But the governor of North Carolina today, Governor Cooper just closed. Um, beauty salons, massage therapists, barbershops, movie theaters, Jim’s, um right Cooper, Governor. Right, Cooper. Um all right,

[00:04:09.48] spk_3:
So what, uh, what’s your star general know? What’s your what’s your sense

[00:04:10.18] spk_2:
of what non profits are facing and should look forward to?

[00:07:06.64] spk_6:
Well, I hate to quote Rumsfeld, but what we’re facing is those I’ve known unknowns that he talked about, remember? He said they were known unknowns, and there were unknown unknowns, remember? And this is a biological event of an unprecedented nature. Not in the extent that we haven’t had major plagues in history, and we can certainly trace back to the 2018. Clue 2019 flu. I’m in 1919 1918. Um, but this is unprecedented in that this is taking place in an age of dramatic globalization and interaction, coupled with the dramatic situation of biological and scientific progress and and potential insight. So right now, what we do know is that this spreads quickly. It has a death rate that we’re starting to learn may not be as great as we had once feared. But what we don’t know is its termination date and how it will exhaust itself. And so anything we’re going to talk about for charity’s contributing to their, um ah, receiving money from their sponsors or charities contributing to those that they support Our, uh, philanthropy is contributing. We don’t have a time frame for this, like we might have had for recessions and so on. And even for 2011 29 11 when we, um, actually had, uh, on increase of giving within a year. So, uh, sound like Zach and, uh, the great recession of 2007 2008 29. Um, we had about a five year decline and terrible giving. It went up in some of those years, but the trajectory of charitable giving was down for about five years. If you looked at it as going up from a year 2000 2 2007 and if that had continued to grow, um, we would have had 350 billion more dollars given to charity from 2008 to 2013. So we lost a year. Charitable giving if, um, the, um, trajectory from 27 had continued unabated. So that was a longer hiatus and terrible giving. We lost about it. Ah, whole year’s worth. Over those five years,

[00:07:13.64] spk_2:
the trajectory of charitable giving is always positive that the long term trajectory

[00:07:18.80] spk_6:
that’s correct,

[00:07:20.44] spk_2:
okay, that that in itself is grounding and and reassuring. We always it always does come back.

[00:07:37.31] spk_6:
And I also think it’s important to note that something that Patrick Rooney and I Patrick from the Center on Philanthropy in Indiana and I have talked about is that even giving us A is a low ball estimate. We think there’s a lot more giving then what we can measure Ah, in a meaningful and in a sober manner. And this giving, of course, does not include all the informal giving that accelerates at this time that people don’t realize she could be recorded his formal giving or that people are giving and shouldn’t be recorded as formal giving. And it isn’t so. There’s a lot of intra family help at times like this that actually does make up for quote unquote the decline and formal giving. Oh,

[00:08:24.54] spk_2:
interesting. Yeah. So you’re you’re yes. You’re bringing now family family support. It’s just private support. Me. Could be family. Could be friends.

[00:08:33.22] spk_6:
That’s right.

[00:08:33.89] spk_2:
That’s not recorded as a CZ. You and I talk about non profit fundraising.

[00:08:39.43] spk_6:
That’s right.

[00:08:40.30] spk_2:
Yeah. Yeah. All right,

[00:08:42.54] spk_3:
All right. So then, you know, the non profit community

[00:09:00.24] spk_2:
has greater expenses. Like I was saying in the intro, whether it’s technology or disinfecting offices or, you know, uh, you are, of course, greater need to, uh to the to those who were serving and

[00:09:13.35] spk_3:
that just that doesn’t apply only to, uh, institutions, organizations that serve individuals. But, you know, culture is important. Yeah, Theater’s air closed now, but cultural institutions need to keep themselves going, whether It’s a museum or a theater group. Okay, These these air both closed now, um, but they’re gonna come back. And so the theater group theatre company needs to have ah ah. Pipeline of directors and shows planned. Um, the museum needs to think about, you know, curating for the future on being opened again. Will they will open again. So I’m not only

[00:09:44.31] spk_2:
thinking of individuals and, you know, bring in arts groups and environment of course. Mean so

[00:09:53.94] spk_3:
the work has to continue. And, um, in some cases,

[00:10:05.77] spk_2:
there’s a special, special, greater need, but the upset cause is greater expenses, too. Like I said, possibly reliance on technology irrespective of what kind of mission. So

[00:10:11.24] spk_3:
in the face of these greater needs, whatever form they take, um, are we safe to be spending

[00:10:14.24] spk_2:
beyond what we anticipated? Beyond what we what we budgeted?

[00:14:11.09] spk_6:
Well, the answer that I told my students over all the years that is the first answer of wisdom is that it depends. It depends on what kind of organization we’re talking about. Depends on whether a hospital depends on whether we’re receiving as a nonprofit organization or as a public organization. State funds to keep going. Let’s think of it as what we’re hearing from the federal government. What we’re hearing from state governments. There’s two arenas. One is the, um the people, the employees. And there’s a certain amount of expenditure that charities are going to need to support their employees. They way they want to support people in the community. It’s hard to treat your employees more harshly. Then you want a treat. You’re, um uh, the people in the community, Uh, these are your family members, so to speak. And so Charity’s first of all have an obligation, too. And we’ll find, I think, happy response among thunders for keeping employees uh, engaged and hired. Now we’re gonna have to work out the way there is the government non profit partnership here because of people are quote laid off that has some of their salary played paid for by unemployment benefits. And so maybe there’s unemployment benefits that the state the government will provide, and then the non profit makes up for that difference. To keep people from quitting or joining another, uh, employment opportunity. You see how this can get complex In a second area is the institution itself the survival of the institution. And just as the government is providing money for businesses to continue to exist so that there’s places for employees after the troubles are over, um, the nonprofit sector has to keep going in a way that there’s a place for the employees to be working and their jobs to be contributing to the community when the crisis is over, if there is a need for layoffs and we can talk about what donors may think about, but let’s just take one place to start. Let’s start with organizations that have no endowment versus for those with the small endowment versus for those with a grand endowment and what they can do. I think most universities they’re not laying people off, especially those with it was a great endowment. Um, they have the tuition for the year, even if their tuition driven. They have there the most of their revenue already in the coffers. They’re going to continue to grant credits, and they’re going to be able to keep their income stream alive at least until the beginning of the next semester. So that’s just one example. Often organization that may not need a dramatic infusion of charitable dollars at this point, and that takes us to the donor. The donor is goingto have to be picking and choosing maybe one that has contributed ah, large amount over years to uneducated l Institution might for the next six months shift that giving away from an organization that doesn’t need the money it much immediately to an organization that is proceed to be much more in need immediately

[00:14:15.78] spk_3:
now. So, historically, have we seen a shift like that? Have we measured that?

[00:14:56.45] spk_6:
Yes, wenn er the great recession took place 2008 2009 We found, as I said, a decrease in charitable giving overall. But giving too social service is was sustained much better. And after after 9 11 1 of the reasons why charitable giving didn’t go down. It was before we had this kind of crisis Fatigue, charity, fatigue.

[00:14:59.44] spk_7:
Um uh,

[00:15:27.84] spk_6:
9 11 produced a lot of charitable giving, and if it did it for the people that were, uh, immediate loss for their, um, family life and way of making a living, and it did it for communities and for businesses that were caught in that trap. And so the money shifted in 20 in the great recession. And it also shifted for crisis relief in on 9 11

[00:15:47.24] spk_2:
Okay, Yeah. 9 11 is a bit of a different case, because the funders, whether institutional or individual, we’re not enormously impacted the way we are are all now impacted.

[00:16:02.64] spk_6:
One time shock. Yes, rather than an indefinite period of time that effects that the wealth of the donors, um, directly run in. And you’re very correct about that.

[00:16:07.33] spk_2:
Yeah. Um, so that I don’t want to discount 9 11 lessons. I’m not. No,

[00:16:12.26] spk_6:
no, no, you’re not. You’re not, But it’s a very good point

[00:16:23.24] spk_2:
context. The great recession seems Maur. Ah, more of an apt analogy. Um, for that reason, if

[00:17:18.68] spk_6:
you ever want to know what’s going to happen, the philanthropy look at the income and wealth. Gross or declines that fire outstrips any tax effects that are written about all the time in the nonprofit sector. Worries about all the time. Um, we had a natural experiment after the great recession. Um, there was no change in the tax laws that took place for those five or six years. No, except the tiny bit in the marginal tax rate for capital gains. But that was not that important. Okay, so without any tax change, we saw a dramatic decrease and terrible giving due to the decrease in wealth and an income. And the income effect and the wealth effect far outstrip any of these tax effects that the charity’s air always be moaning. Whenever they hear that there might be a decrease in taxes. They feel that the discount rate for donors is going down, and they’re going to give less. Well, in the past, that may have been the case. But today, wealth is growing normally so greatly that far outstrips any effect that the tax rates have.

[00:17:45.94] spk_2:
All right, now, people don’t feel so wealthy right now.

[00:17:49.09] spk_6:
That’s right. And that’s why that’s very important.

[00:17:51.42] spk_2:
They don’t write and they don’t know for how long. They’re not gonna feel so wealthy.

[00:17:58.24] spk_6:
Are these so wealthy? Yeah,

[00:17:58.95] spk_2:
I was. Yeah,

[00:18:03.40] spk_6:
I was returning. Dollars have been lost in the stock market, right over 1/3

[00:18:04.35] spk_2:
of value in the

[00:18:05.30] spk_6:
market has been lost.

[00:18:37.04] spk_2:
Yeah, you’re right. I’m I’m thinking of the perception you’re grounding in the reality, but e I mean, they’re both The reality creates the perception, your question of how long after the reality subs theat reality improves, Does the perception linger? But right now we’re in the midst of the reality, the reality of the perception of equal. Now we’ve lost a lot of wealth. Couple trillion dollars. Um, people are concerned about their jobs. Whether the jobs will continue or or just be reduced. Working hours be reduced. So incomes reduced so over people are not feeling wealthy.

[00:19:29.04] spk_6:
Well, I’m gonna command Is that that for that insight about the sensibility of it did not in addition to the objective reality, because our own research has shown that over a period of time, very wealthy, um have an objective view of their financial security, but also a subject of one. And the lower the subjective you, no matter what their objective circumstances, the less they give to charity. And it is also true for people who are not wealthy, for whom income studies have been done. And when people feel that their incomes were going to rise over the next few years, um, they will give more to charity than those who feel that they’re not going to be rising. So it is even without the objective circumstance. Your note about the sensitivity is very important. And that does linger just as you suggested.

[00:19:51.74] spk_2:
I’m talked to a lot of experts. I’m trainable. I’ve heard this a few times, so I Hi, I’m trainable. Um

[00:19:54.36] spk_3:
all right. So what does that mean

[00:19:59.74] spk_2:
for fundraising? Look, I don’t mean this week or this month, even still March,

[00:20:08.64] spk_3:
but what does it mean for fundraising? Thio help counter

[00:20:13.31] spk_2:
some of these increased expenses in Let’s say, you know, April, May June, do we

[00:20:17.05] spk_3:
have to just wait and see? Ah, how people feel or or can we go out and test our our constituents for for fundraising messages?

[00:24:48.84] spk_6:
I think that what we have to do is have a fundraising message that’s functional. Are we disappearing? And are my workers disappearing? Or are we going to be able to survive? Now there’s two sides of this when we talk about a arts organization, a museum or theater, they have funding from fundraise from by fundraising, but they also have revenue from attendance. And so those that are losing revenue by attendance from lack of attendance are going to be suffering more than those that are just able to keep their revenue alive. Um, for instance, hospitals will be able to keep their revenue alive over this period of time. While arts groups may not be able to, universities may be able to keep the revenue stream alive Attn least until the fall, until we find out more of what’s happening. While some social service organizations may not be able to a large community foundations with endowments, um, we’ll be able to do better than those without endowments. Um uh, organizations that have AH connection to people with donor advised funds will do better because donor advised funds are are terrible savings accounts that people will be able to contribute from even if they can’t add to them at this point. So there’s all these dimensions. But what I would advise charities to do is to be very honest about two things. Their employees and there beneficiaries are their beneficiaries being taken care of without them at this point, and they can cut back on those service is or are those service is remaining the same? Are they increasing their employees? Are their employees going to be able to because of the revenue stream, mainly continue to be employed. Supermarkets, food banks, perhaps, and so on because they’re being supported by the community, Um, or by government, um, places where school systems air, providing our continue to provide the breakfast and lunch programs. They’re different from communities that are dropping those programs and need private funding for them. You follow all of this and I hope our listeners are So what I would do if I were a donor, as I would look to a charity and how honest it is to be about its two major instrumental needs. Its beneficiaries And those programs on the one hand and the second instrumental need its employees, and I would see what needs to be done about that. And you know what’s happening out there? Is that some donors air actually contacting charities and saying, What do you need? I know one family that contributes to an inner city school in Detroit, and we were talking with them, and what they did is they found out that that inner city grade school is using the chromebooks that that family has contributed two grades five through eight, and they asked, Do you need more chromebooks for your youngsters? that the parents can use with the kids. The answer came back. Not yet, but we may. But that was something that the donor asked about a specific thing that was specifically needed for continuing education for the lowers, the lowest grades in school, the way they’re continuing education for the middle school. And uh huh. So those things are happening.

[00:24:57.01] spk_2:
Yeah. So that’s right. That’s the individual that the donor reaching out to the charity. Maybe. Can we say, you know, I don’t know. Six. Well,

[00:25:02.35] spk_3:
there’s value in keeping in touch

[00:25:03.96] spk_2:
with your your major donors. You’re

[00:25:21.78] spk_3:
even if this is not the time to be asking them to give, but explaining what the needs are. You know, like that that example. You know, we don’t need Chromebooks now, but maybe in the future, you know, we’re stable now, but six weeks from now, we the needs, maybe X y z

[00:25:26.64] spk_6:
So, yes, that’s really

[00:25:28.31] spk_3:
being not asking, but communicating the needs, sort of like you would do with a friend or a family member, you know? No, I’m okay right now, but six weeks from now, I might need some help,

[00:26:06.14] spk_6:
you know, be in touch. Done kind of messages. Yeah, we call you. Yes, and I think that’s a great week. See, sometimes donors feel, um, neglected by not being asked. Isn’t that a strange thing? You know, you know, that’s one of the major things I call the new physics of philanthropy that instead of donors having to be approached and squeezed, donors are looking for a good opportunity to give. And especially if you’re already giving to an organization. You know, they value you and approach you just mentioned is a very good one to pursue.

[00:26:20.04] spk_2:
Same same as the board members who we find unsatisfied because they’re not sufficiently asked to contribute their their time and time and talent to the accusation that not asked to do enough. It’s the It’s a paradox that I’m asked. I’m not asked to do enough, so I’m losing interest in being a board member on the charity side. They’re afraid to ask the board members to doom or because they feel they’re over taxing them. Same. But

[00:26:50.19] spk_6:
I ran into a paradox one of the Kennedys at an event, and, uh, we’re

[00:26:52.04] spk_2:
dropping names now. Look, a dropping names, Kennedy family.

[00:27:25.44] spk_6:
Oh, no, no. There are in the Boston area, and it was one of the one of the younger kids and and we were he said, What do you do? And I’m going on He said, You know, one of things that happened the other day, I was really anxious to give to such and such, and they never asked me, and I was really kind of upset about that. You know, it’s just what we’re saying, and it’s a strange thing you may think, but you want to be valued for what you can do. And if you could do something, you want to be asked about it,

[00:27:28.74] spk_2:
right? And if now is not the time to be asking, now is a good time to be

[00:27:33.76] spk_3:
communicating about what’s happening at the organization, you know, telling your stories

[00:27:57.84] spk_2:
about employee dislocation. Um, parent employees who are now have kids at home that used to be in school, um, and telling the needs of the stories of your beneficiaries the stories of your building that you can’t access, but you’re still to pay rent on, um, you know,

[00:28:13.64] spk_3:
telling these stories the needs are just gonna be be evident and you’re not asking now, but you’re sort of laying the groundwork for asking when it’s, you know, six weeks of past or so 4 to 6 weeks of past. You’re starting to lay the groundwork. Not conniving Lee, but just being honest with laying, laying out the stories of what’s happening now, so that when the need is there, um, it’s not a surprise to your funders.

[00:30:07.20] spk_6:
Well, take you picking up on exactly what you’re saying. If I were to make one recommendation to charities and I have received from charities and from newsletters and from financial advisors, I’m on all these lists because I like to read and I’m reluctant to miss anything. And and most of them are telling us about the covert virus and what’s gonna happen and wash your hands and and we don’t know exactly what’s gonna happen. But you know, it’s time for the charities to start sending letters to their donors about themselves and their beneficiaries, where we may not be in need right now, but here’s what’s happening to us. I would be interested to learn from some charities what’s happening to us. Um, if Boston College were to send out a, um ah, a letter saying financially, we do an annual report, and, uh, but this is what’s happening at Boston College these days could be partly financial. It could be party, uh, in Roman issues. It could be partly added expenses, and it may not be a request for donations at this time. But to hear about what’s happening to the groups and the beneficiaries for whom you care is, I think, a new kind of communication that can be part of this Corona virus communications network and content

[00:30:26.09] spk_2:
and then in the in the medium to long term. Um, and we don’t know what that term is. Um, the history shows us that giving will recover.

[00:31:15.48] spk_6:
That is correct. Let’s think of churches right now. Um, it is kind of a paradigm they’re not holding. Service is, um, now a lot of churches get their revenue by the collection basket each Sunday. Others get the major portion of theirs Bye pledges in November, December, and so on. Those that get their revenue by pledges and have regular communication and maybe are doing service is on the Web, or so one are gonna be more in connection with their donors and those that are supporting it. But church is an interesting thing. See churches, an organization that the donor uses, the donor and the recipient to a church

[00:31:17.83] spk_9:
is the same person, the same

[00:31:43.58] spk_6:
family. Yeah, and so there’s a close identification there. But there’s also the fact that if you’re not using the service is at the present time, does that distance you more then from the organizations whom you contribute to but you don’t use? The service is from so we’re gonna have to see right or will people say their church can continue? I don’t mind it if we have to cut back a little bit as long as our pastor is paid or our pastors air paid.

[00:31:55.27] spk_7:
Um mmm. But

[00:33:37.24] spk_6:
maybe other things are a priority, But we’ll see. And this is the uncertainty that’s plaguing the stock market. It’s played in charity. It’s plaguing donors. It’s plaguing charities. It’s plaguing foundations. Everywhere you look, it’s playing in the medical world, this uncertainty and it would just be maybe a miracle. Maybe a great lesson, maybe just the way things play out. Or maybe all of those that if this were to have a shorter six week duration in the United States or across the world. Um, it’s section of the world having a six week duration of this in which it peaks and then true tales. Or there’s some biological discovery or scientific breakthrough. Um, this could change this whole crisis. And I think behind everybody’s anxiousness is also this maybe even on reasonable hope. That is also at play. And so there is some of this. We’re in crisis now, but maybe there won’t be a crisis in two months or six weeks. I will begin to see this curtail. Um, the stock market does not seem to be saying this is short life or this is turning the corner.

[00:33:51.34] spk_2:
Yeah, they didn’t seem to be. There’s not commentary suggesting that, but that’s that is reasonable. I know you’re you’re capturing it. You’re calling an unreasonable, unreasonable hope. It’s all the All the medical commentary is that we haven’t seen the worst. It’s gonna get much worse before it gets any better.

[00:34:47.99] spk_6:
Yeah, and, ah, But if there is a biological breakthrough with some of the medications that they talk about low key at the present time, even today again, they say there’s close to more than 1/2 a dozen that they’re starting to experiment with and mixtures and so on. There just might be something there, but we’re not. We’re not a piece. By finding out the young people are perhaps more vulnerable than we thought. Our at least. Ah, the carriers more more being carriers and them congregating and not stopping to congregate could be a factor. That’s just gonna leave this to continue longer. We don’t know people after 14 days are still contagious the way they were previously. All these things you’re gonna make all the difference in the world. But I’m not a medal.

[00:35:48.74] spk_2:
Right? So bring it, bring it back to nonprofits, you know? Yeah, there’s enormous uncertainty. Um, but we don’t want you to lose your head heads. And it’s not what individual one collective head. We don’t want you to lose your heads. We don’t want you to lose your humanity. Um, share the share. What’s happening with your funders, including institutional. Um, and, um, and, you know, be grounded in the confidence that your major donors will be there for you when they can, and that giving overall will recover in the in the mid to long term And I understand. You know, we don’t know what that what those terms are, but it will. So, you know, I think you go about your work in Ah, you know, in a in a thoughtful, uh, in a thoughtful way. Even even with, uh, you know, even with uncertainty

[00:36:36.53] spk_6:
now, there’s, uh, four areas that, while hindered and lessened by the drops in the stock market, remain good potential. Um, sources of giving. Let’s start with donor advised funds. Most people in their donor advised funds have, ah, their investments invested in various kinds of stock funds, mutual funds. But that doesn’t mean that they’ve been emptied out and you can give from them a second source that charities ought to be asking and reminding people about is the required minimum distributions

[00:36:48.47] spk_2:
All right, the IRA?

[00:37:31.36] spk_6:
Yeah, that’s right. And that money has to be taken out this year. No matter what’s happening in the stock market, you’ve got to take out what they designated from last January 1st right is the amount. And if you are above a certain amount of wealth, that $100,000 that you can contribute that limit from your r. M. D is not much to you and can really be activated for large numbers of people that are pretty wealthy or higher, affluent. And the charities can educate about that. They can also put on their websites a buttons that are now being developed to contribute from RMDS and to contribute from donor advised funds

[00:37:41.81] spk_2:
before we go 23 and four. Where can you name any place where you’re seeing these

[00:37:52.43] spk_6:
buttons? I can’t. All I know is that I’ve seen in the past, um, discussions about them and advertisements for them. I don’t think it would be hard for any charity to say. Um how do I,

[00:38:03.58] spk_7:
um uh,

[00:38:05.52] spk_6:
website button for a donor advice fund for gifts from donor advice when they’re gonna be advertising to make sure you know about it so they won’t be hard to find.

[00:38:15.72] spk_2:
Okay. Okay. What’s what’s number three?

[00:38:41.72] spk_6:
Number number three would be foundations that despite a decrease in their assets right now, I still have large pools of money. They can, since they can average over a period of years, their quote 5% requirement of donation they can, without worrying about keeping us up forever, contribute 7% this year and give less next year. If the crisis doesn’t continue, Our that becomes a possibility because of the ability to average out over three years. That 5% column me on that. Okay.

[00:39:24.22] spk_2:
Again? Yes. So keep in touch with your institutional funders again. This may not be that this is not the week or maybe even the month or the couple of several weeks to be asking, but keep in touch. You know, institutions are made of people. Institutional funders are made up of people, project officers, program officers. Um, let them hear from you. Okay, what’s your number? Four?

[00:40:12.21] spk_6:
Number four is something that is really connected in a way to all the others. Um, and that’s your endowment spending from your endowment. What else is it for? I mean, it can be, ah, security blanket, but it’s time for people. Two makes some may be emotional sacrifice not just a financial one, but an emotional one that says that I don’t have to keep accumulating in my endowment. I can spend some of it for a crisis, and that’s what it’s for. In part, it’s not just to provide long term security, but don’t forget without spending from your endowment. Your long term security maybe undercut by this short term crisis.

[00:40:41.41] spk_2:
That’s a very good point. Yeah, because I’m of course, that requires board action and thoughtful planning, but yeah, that’s a very good point. You’re You may undercut your long term by being, ah, to, um, too cautious in the immediate term.

[00:40:45.01] spk_6:
That’s right. We may

[00:40:55.01] spk_2:
not be the may not be a middle long term for you if you’re not cautious in the short term. And if you have the endowment wherewithal Ah, that maybe that’s that’s worth looking at through.

[00:41:06.31] spk_6:
And And, of course, you know that’s not a bad message to your donors that you’re willing to put quote your money on the line as well. Yeah,

[00:41:10.31] spk_2:
we’re not just asking for you, right, But we’re we’re dipping into our own long term savings

[00:41:13.12] spk_6:
yet instead of grown on, have made us a good institution. And we’re going to come out of this a great institution, you know,

[00:41:58.05] spk_2:
and, ah, A footnote for organizations that don’t have an endowment when we’re through this, uh, endowment growth or endowment creation is something for you to go to make a priority again. When we’re through this planned giving can be very good at that. However, you’re gonna do it if you don’t have that endowment. That forthe problem that you just mentioned. Paul, Um, it’s it’s something to make a priority for the next the next crisis.

[00:41:59.27] spk_6:
And you will say that’s why we’re raising, you know, And then people will understand it at this point,

[00:42:05.84] spk_2:
especially after this, right? All right, again, a footnote. I footnoted. I think that’s where it belongs. Uh, footnote not an end note. I prefer footnotes. Then I want to flip to the back of the book all the time. I don’t know. I have more footnotes over in there.

[00:44:10.99] spk_6:
One more footnote would be something you hinted at earlier. So we’ll move in from the back of the book to the page. And that is, um, treating your donors in the way that you want to treat your beneficiaries. Um, I always say this to universities. When I give talks, you have the students in front of you yet Boston College and Holy Cross at Harvard wherever and Emerson College. I just think a few of University of Detroit where I will and you want to treat this student, not only to information you want to treat them to personal formation. And when they graduate, you sometimes forget that you still want to be part of their personal happiness in formation, and all you want is their money. And so this is a time to remember what you ought to be doing all the time. And you were suggesting being in contact with your donors, you’re being in contact with your donors and maybe asking him how you do it. You’re part of us. I’m not just asking you this because you’ve given us money and we hope that you will continue to honor us with your gifts in the future. We’re sincerely interested in you, and we know that those that donate tow us are as anxious and worried about their families as we are about our own. And we are about the people we serve. How about a letter like that that is sincere to the very bottom of your heart? Because these are your constituents to your donors are part of your constituents.

[00:44:46.49] spk_2:
I love it, Paul. I’m thinking about a video on that exact subject around planned giving, which is what I do. Plan to giving consulting and, uh, using this as a time to do send exactly those kinds of messages with people you’re close enough to It could be a phone call. It could be a short hand written note. Um, you know, it doesn’t have to be. Ah, Doesn’t have to be an elaborate letter. Then that’d be a long letter. It never takes length. Month never trumps sincerity. And, uh, and genuine genuineness.

[00:44:52.59] spk_6:
Your donorsnames. Right? I get letters. That’s a deer. A p

[00:44:54.69] spk_2:
Okay. Yeah, Well, that’s that’s your database. Yeah, Yeah, yeah, that’s all. Another subject.

[00:44:59.85] spk_6:
But no, don’t screw that up when you’re writing a good letter.

[00:45:06.69] spk_2:
Yeah, that’s true. You’re right. Um, yes. Keeping in touch and heartfelt ways we’re thinking about you. We hope you’re well and safe. We we wish the same for your family. We just want you to know you’re important to

[00:45:16.75] spk_6:
us. Yeah, really are about

[00:45:19.62] spk_2:
sincerely. You know, that’s it. And that comes from Ah, gift officer doesn’t have to be a CEO board member letter and president.

[00:45:27.47] spk_6:
Consign it. I mean, maybe maybe the dean signs. Um no clothes in a picture of the dean right there. So you know, you make it personal and you don’t act it. I mean, in this day and age is easy. Send an email I’m and write it well, and you know,

[00:45:44.19] spk_3:
well, it can also it also come

[00:46:08.38] spk_2:
from a gift officer. That’s right. If you know if there’s a relationship that’s right. Relationship there. That’s right. Gift officers. Good. All right, Paul, we’re gonna wrap it up. Um, so any any parting thought? I mean, we had lots of good advice, sir. I’m not We’re not looking, toe, uh, take off all the advice that you provided. But what

[00:46:08.51] spk_3:
do you want? Do you

[00:46:09.09] spk_0:
want to

[00:46:09.28] spk_2:
leave people with Final

[00:46:57.49] spk_6:
Five? Don’t do too much mission drift. Um, uh, if you were doing arts funding, um, you might want to stick with that at this time. You know, um, both as a donor and as a foundation. Um uh, mission drift can take place at this time because there’s always, well, politically correct or exigencies that seem to be so important. You can’t who ate them, And I will just say, um uh, take care of your workers and avoid mission drift. So take care of your donors. Take care of your beneficiaries. Take care of yourselves. You know,

[00:47:03.62] spk_2:
and your employees as well.

[00:47:04.93] spk_6:
Yeah, that’s what I meant. Yeah, that’s real

[00:47:14.58] spk_2:
Pool service. Sh Professor emeritus at Boston College. Retired director there. Center on wealth and Philanthropy. You’ll find him at Paul Schervish s C h E R v I s H Paul. Thank you very much for sharing elder statesman. Thank you very much.

[00:47:23.70] spk_6:
My pleasure. Good job.

Special Episode: Coronavirus & Nonprofits

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Lisa Brauner: Coronavirus & Nonprofits
My guest for this special, short episode is attorney Lisa Brauner. We cover the laws that govern your organization and the policies you may need to enact. Staying level-headed, how do you handle travel, your workplaces, parent employees, freaked out employees, and keep all your stakeholders safe? Lisa is a partner at Perlman+Perlman law firm in New York City.

 

 

 

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[00:01:55.44] spk_2:
Hello and welcome to tony-martignetti non profit radio big non profit ideas for the other 95%. I’m your aptly named host. This is a special short episode of non profit radio Corona virus and nonprofits. My guest is attorney Lisa Bronner. We cover the laws that govern your organization and the policies you may need to enact staying level headed. How do you handle travel your workplaces? Parent employees freaked out employees and keep all your stakeholders safe. Lisa is a partner at Permanent Perlman Law Firm in New York City, were sponsored by wegner-C.P.As. Guiding you beyond the numbers wegner-C.P.As dot com My Cougar Mountain Software Denali Fund Is there complete accounting solution made for nonprofits tony-dot-M.A.-slash-Pursuant Mountain for a free 60 day trial and by turned to communications, PR and content for nonprofits, your story is their mission. Turn hyphen to dot CEO. It’s a pleasure to welcome back to the Cheryl Lisa Brauner. She’s an attorney and partner at permanent Perlman Law Firm in New York City. From dedicated to working with nonprofits, her practice focuses on employment law, advising and representing employers in workplace law related matters. She has extensive experience preparing employee handbooks and policies. The firm is at Perlman and perlman dot com and at tax exempt lawyer Lisa, welcome back to the show.

[00:01:57.24] spk_5:
Thanks, tony. I’m delighted to be here.

[00:02:25.31] spk_2:
Thank you. Um, and we’re talking about a special topic, which it’s like the elephant in the room that needs no introduction. We all know Corona virus is running all over the globe. Um, just for context. Yesterday, the World Health Organization declared it a pandemic. So we want to talk about what nonprofits need to keep in mind. Let me just start with what? What advice are you giving clients is, you know, broadly

[00:04:37.70] spk_5:
so broadly? Uh, well, first of all, the situation as we’re hearing is changing on a daily basis. So even advice I gave a few days ago, maybe changing, as as the situation develops in terms of what in terms of what non profits should be doing in their workplace, I think one of the really key things is that because things were changing so rapidly that nonprofits are speaking on a daily basis with their employees about whatever information the nonprofits may have, and also providing resource is to them. So one of the first things that I and telling non profits is, have both a written communication plan with your employees. And if the employees are all in one location, if it’s a smaller non profit where they can ah, you know, have a a phone conversation or in some way speak with them about what the plan is for the workplace. So definitely they should be thinking about having a written communication to their employees that they should be having written communications to their managers. That may be a separate communication on how managers are supposed to, uh, effectively communicate what needs to happen and keep everybody Come on. DDE not panicking about the situation. I think employees want to know in this time of uncertainty what they can expect in terms of what their work is gonna look like going forward, whether they can be working remotely, whether they should be working remotely. So having a written communication plan is a good first step for nonprofits communicating to their employees. What information do we have? Um, how is this gonna affect the workplace? Ah, kind of is a broad general matter. Uh, non plucked profits are providing to their employees information about what the employer is doing, too sanitized the workplace. What are the proper hygiene things that employees should be doing? Like you know, the things that we’re getting from the CDC and information that we’re getting from state and local public health agencies about how to stay safe covering your off Employers are posting posters in the workplace, reminding and reminding employees about about hygiene about, uh, you know,

[00:05:02.76] spk_2:
for further good

[00:06:30.29] spk_5:
cough etiquette if they feel sick to stay home of those kinds of things. So preparing written communications to their employees, letting their employees no regularly. What’s happening if there’s a plan for remote work, what that’s gonna look like? Employers need to be implementing infectious infectious plans like, How are we gonna address this in our office? How are we gonna ensure that we know who’s coming to the office in terms of, you know, visitors? How are we ensuring that what the policies were putting in place to ensure that if somebody is sick they are staying home? They’re not coming into the workplace. So putting essentially putting policies and plans in place and communicating them two employees putting policies and nice about communicable diseases and how employees, if they’re you know what they should be doing in terms of they are experiencing symptoms of this novel Corona virus or, if they’ve been exposed, dealing with having policies in place for employees who may have returned from Travel Thio countries where there’s been a widespread outbreak or a community spread and things like that. So most importantly, the communications to the employees about what the plans are for controlling and containing infection on how work is going to be handled. What

[00:06:31.02] spk_2:
about communications to other stakeholders? Like I’m thinking of the board but actually even put a head of the board before the board, the people that were serving If it’s, ah, service oriented, program oriented non profit, what about keeping in touch with those folks?

[00:07:00.38] spk_5:
That’s important, too, and you know, it’s It’s a thing about communication because there’s so much uncertainty. It’s really regular communication as well as two. Here’s what we know here, the precautions that we’re taking

[00:07:02.28] spk_2:
it’s reassuring. It’s reassuring to hear from the organizations that are important to you in your life.

[00:07:09.29] spk_5:
Exactly. You know that we’re following this, that we’re on top of this, that you have any questions um, here’s what we know. So for here, the sources that we’re looking at, the CDC

[00:07:22.54] spk_0:
and the and and

[00:07:32.54] spk_5:
OSHA and, uh, the World Health Organization, the CDC is usually CDC, and also state and local public health agencies are often are often good. Resource is CDC

[00:07:44.16] spk_2:
website is really is broken down very well. It’s got different different types of industries. It’s got for for people, for offices. No, it’s it’s very well organized.

[00:07:59.51] spk_5:
Yeah, they have. They have guidance for different for different categories for schools, for universities, for interim guidance, for business s O. They’re all different categories that they try Thio address. And also there are state and local agencies,

[00:08:06.27] spk_2:
your state health, state health agencies

[00:08:26.44] spk_5:
and they provide information to so in terms of, you know, communicating with stakeholders. It’s something that can be communicated that, you know, we’re on top of this. Here’s what we know here the things that we’re putting in place to make sure that our that our stakeholders are are kept in the loop about what’s happening

[00:08:30.45] spk_0:
and then the you know,

[00:08:32.26] spk_5:
the changes that that we’re making. And I think even at the local level like New York City, for instance, and other municipalities, they may have ways for people locally to stay in touch with them. Like, for instance, in New York City. If you text a certain number, you can get you get updates on whatever it is the city’s putting out there about about the you know about the latest spread, about certain safety measures that should be taken, certain hygiene measures and things like that. So I think it’s important that nonprofits are communicating with their stakeholders, including airport members, and using up please

[00:09:08.44] spk_2:
and using the resource is that you’ve got you ticked off. A whole bunch of different resource is C. D. C from the world, the country and, you know, state and local. Um, do we have to be concerned about specific laws that that we need to stay on the right side of?

[00:10:27.93] spk_5:
Yeah. And employers need to be aware of whether federal laws that deal with disability ah, the Americans with Disabilities Act that applies to employers of 15 or more employees and states and municipalities also have their own anti discrimination laws relating to disability. So those air some things to be careful of in terms of what kind of enquiries can we make about employees? There’s also, you know, what, the At the outset of this, there were concerns about, um that there might be some stigmas or or prejudice towards towards Asian employees because of the of the origin of the virus coming from China. On that, managers really needed to be alert thio and aware of and responsive to, um, any type of any types of discriminatory comments or disparaging comments about Asians or about others that could be that could be directed to somebody because of their race or national Arjuna door or their ethnicity. You

[00:10:33.11] spk_2:
gotta you gotta nip that quickly, right? Like supposed There’s someone who’s, um, who’s Chinese and they come into work wearing a mask all of a sudden,

[00:10:52.64] spk_5:
right? Exactly. So also understanding cultural differences and managers communicating that as well, so that to prevent, you know, to prevent an employee from feeling stigmatized or ostracized because of their race or national origin or ethnicity. So that so those are some of the other issues that have been coming up actually in the workplace to be alert Thio and for those are some of the laws.

[00:11:23.75] spk_2:
What about, um I’m thinking of a parent employees. Their child’s school is closed and they need all kinds of work flexibility that they didn’t need yesterday because their kids are home now. How flexible Doesn’t employer need to be around the work scheduling?

[00:12:55.94] spk_5:
Well, I mean, I think that be public health agencies or generally our public health agencies air generally recommending that employers try to be flexible in in the policies that they have, that they apply it in a uniform way but that, you know, they should be communicating if they have. If it’s a different issue, I guess, than a paid sick leave policy, but that they should be, ah, with respect to paid sick leave if somebody sick that employers should be communicating to their employees. We have these policies paid sick leave or other policies that may be relevant, I think, to answer your question directly about that about this issue, uh, I’m seeing more and more employers who are implementing remote work policies, even if on a temporary basis, so that, first of all to help contain, spread and prevent it for safety reasons. Ah, but you do have the logistical. You do have logistical issues with, ah, with schools closing. And I think it’s really just gonna be on a case by case basis in terms of how employers how employers are going to deal with that and also different. Different municipalities also may have particular laws that deal with caregivers believe there’s our municipalities in California, for instance, where caregiving there is a legal obligation to reasonably accommodate a caregiver. So there may actually be in certain jurisdictions lost that address caregiving directly on require accommodation and why, While that may not be the case in most jurisdictions, it may be in some. And so employers need to be non profits have to be aware of where their employees were working and what laws may governed those types of situations and have and have some flexibility where they can with respect to allowing remote working. Uh, at this time way, all

[00:14:03.26] spk_2:
gotta be reasonable, right? It transcends whatthe law requires. I mean, this is Ah, this is extraordinary. So, you know, to the extent it’s possible t be flexible. I mean, shouldn’t shouldn’t you try to be, you know, without without breaking the bank or anything. But if someone’s work lens that lends itself to being done remotely, you know, Let’s try to figure out a way to facilitate that.

[00:15:01.51] spk_5:
I think I think employers are. I’m seeing more and more of it and and reviewing more and more remote work policies, particularly at this at this time, with everything that’s going on for safety and health reasons. Aside from the caregiving, the safety and health reasons. And Andy and the health agencies are encouraging that everywhere we hear that the health agencies air saying, if your employees can work remotely, let them work remotely. If you can stagger the time that your employees start to reduce, you know, to reduce their traveling at rush hour. Do that. Uh uh. So s so different, so different kinds of things. So they’re encouraging different types of different types of things. Cross train your employees so that if somebody is out sick or somebody can’t get to work, you have You’ve got someone else to cover. I’ve

[00:15:25.51] spk_2:
also heard um, uh, organization that was having people bring their work laptops home and try them out before, before we before the organization needs to say people start working from home or before the city. This was in New York or before the city maybe shuts down public transportation or something drastic like that. So figured out now how to get your tech to work from home so that it doesn’t become a crisis when you can’t get you can’t get help from the office.

[00:17:57.84] spk_5:
Absolutely. I mean, one of the things that I’m really I’m advising clients on about a lot is plan. Now, do your pre planning from your written communications to your employees to What are we going to do if somebody who you know who does have Cove in 19 comes into the workplace? Make your plans. Now, make your plans now also, what you said about the computers, even if there, even if you don’t yet have a remote situation plan now and figure out not just that, you’re gonna be sending people home with computers. But what are you going to do to ensure that your data is secure? I mean, the that your data is secure as you. All of your work now is transferred to laptops. Do you have data security and data data protection measures in place to prevent that? If you’re gonna have far more people now working remotely as opposed to in the office. Have you locked down those computers? Have you ensured that they’re not gonna be that they can’t be hacked if you have, you know, confidential your confidential information. Obviously, uh, there’s a greater chance of that of that information getting exposed or disclosed, even inadvertently. If you have lots of people out with computers as opposed to have in your office. So it’s there has to be some pre planning on how we’re gonna set this up rather than just sending people off with the computers. What data security measures do we have in place? What time keeping measures do we have in place? Right, there also questions you asked about what laws? Certain employees, non employees that are that are not exempt from the overtime pay laws. They have to track the hours that they worked. So if you have people working remotely, do you have a system in place where you’re gonna be able to track those those employees work hours? It’s important that you’ve you’ve developed that system that you’ve thought about. How does this remote work and I’m gonna work? Do we? Are we set up for videoconferencing? How Are we gonna have these? How are we gonna have the conferences that we ordinarily has, as in person meetings? Um, there are also employers are talking about not just remote work. But what are we gonna do about travel? Should we be limiting travel and all of the public health agencies air recommending that employers are limiting non essential travel for work on?

[00:18:14.52] spk_2:
All right, so So, uh, yes for work. Are you allowed to go so far as to say in your office that it would be so much better if you didn’t travel for personal reasons, like, you know, it’s better to stay home? Me. So can you encourage people to not travel at all, including for their own personal travel? Can you say that in office?

[00:19:37.52] spk_5:
So there are there certain laws insurance, certain jurisdictions like New York, for instance, where you can’t discriminate against individuals, employees for lawful recreational activity treatment less favorably. But I don’t see that there’s a reason why, in view of this certain of the, you know, the current pandemic that employers couldn’t say to employees in view of everything that we’re hearing and the restrictions on travel from Europe and who knows where else things will be locked down? Um, we discourage. We discourage travel at this time. It’s obviously up to you in terms of what travel. You take personal travel, and but it’s kind of it’s kind of a hard thing to That’s kind of a hard thing to control, because we we have We have this virus spreading throughout the United States on. We don’t know the scope of it right now, so we don’t really know all of the places that are infected or even the extent or scope. Ah, that different places are, are, are are infected so we don’t have enough tests now to even wrote test to test everyone who should be tested. So so that’s a difficult thing to do. But people will hopefully use their common sense about travel in view of whatever news that we’re hearing on a daily basis. You know, people are now going to fewer events because of just changes, things that are happening. We all know if events that we were gonna attend that have now been canceled, so things were kind of changing rapidly on a daily basis, and so there may be, you know, individual employees may decide that they’re not going to

[00:20:57.41] spk_2:
may decide on their own. And and that the change of circumstance, um, is another reason for for being open and communicating. And you know what you opened with and and doing it frequently because the situation does change and and even, you know, even if there’s not a change from day to day, it’s just reassure. Like I said, it’s just reassuring that all the all the, uh, constituents, whatever you call them, all the all the year agencies and offices in your network that are important to you are staying in touch with you again. I know I said it earlier, but it’s just it’s just reassuring. I mean, let’s not lose our humanity in all this. It’s good to be communicating about. You know, when there’s something bad happens, you know, it’s it’s good to be talking about it and not ignoring it, because that’s, you know, you become trivial and irrelevant. I just Let’s not use our lose our humanity around all this.

[00:21:09.91] spk_5:
I agree with you. I think it’s I think it’s so important that we are regularly in contact with employees and stakeholders to to reassure and to let them know that we’re thinking about them and that we will keep them apprised of any developments we learn about that we think could could impact them or service

[00:21:22.26] spk_7:
is to them or,

[00:21:24.04] spk_5:
uh, for employees the way in which they’re working, anything that we feel could impact them or be important so that with respect, what’s happening? What if it

[00:21:58.44] spk_2:
comes down to, you know, this is gonna be evolving it. We know it’s going to get much worse in the US than it is right now. We’re recording on Thursday, March 12th. It’s gonna get much worse before it gets any better. What about someone just, I don’t know, sort of freaks out in the office and says, I’m not coming to work anymore. I can’t do this anymore, You know, Leaving my home scares the shit out of me. I can’t I can’t get out. What? What? What do you What do you say to somebody like that who was just freaking out? Whether it’s with their home or their in the office, and they say they’re not coming in again or if somebody just gets really worked up in panic,

[00:23:19.48] spk_5:
I think it’s I mean, I think it’s going to depend on a case by case basis. And I say that because the reasonableness of whatever their fear is may depend on actually what is actually happening around them. So, for instance, that they’re in a place that’s a containment area like New Rochelle. Ah, and they have certain fears about leaving their house or something like that. Those fears may be greater than if they’re in a place where there isn’t such widespread. Ah ah, widespread community spread. One say so, Um, I mean, e. I think you just have to deal with the situation on it on a case by case basis, and you, like I said before, if there’s a way for not every position is gonna be amenable to remote or but if there is a way where an employer can work with someone whose position is amenable to remote work and the person is anxious about about working outside their home, then they I would recommend that they try to find a solution where the person can work remotely, if that’s a possibility, and I think also just the issue again of reassurance just continuing to keep employees aware of what information, what information

[00:23:37.21] spk_0:
be, uh, the

[00:23:52.34] spk_5:
employer has about any what they’re getting from the CDC and state and local authorities about the safety of coming to work. You know, the pope authorities haven’t said that it’s unsafe to come to work. It’s entered, In other words, that were following the guidance. Employers are following the guidance that’s being given to us by the public health authorities in our locality, in our locality, specifically because what I tell somebody in New York City or someone in Los Angeles may be different than I tell someone or in Washington state than what I what? What an employer tells someone who was in a place that has not been hit yet by the by the virus.

[00:24:59.54] spk_2:
You mentioned some That’s interesting. What about, um, people whose work does not lend itself? Thio Remote work. I’m supposed there’s they’re on site nurse’s aides or nurses or social workers. They go to people’s homes, and that’s how they that’s. That’s what I get paid for. Their work does not lend itself to being remote, um, or even. But let’s you know, maybe that’s not such a good example, cause those air their health care workers so they would have the peopie the personal protective equipment. So that’s not a good example. All right, so I stuck with a mediocre host. I’m sorry. Um, think of an example that you

[00:25:01.24] spk_5:
could have somebody work. Yeah. Really? Yeah.

[00:25:15.54] spk_2:
Their work just doesn’t lend itself. It has to be done in an office. Do they have to be paid? If if the let’s say that the locality does say, you know offices were closed in this town, do they need to still be paid? How does that work?

[00:26:10.38] spk_5:
So how it works if someone is non exempt from overtime pay laws meaning they’re entitled to overtime pay when they work more than 40 hours in a work week, they’re only entitled to be paid when they for the hours they actually work. So in answer to your question, if they’re not working, they’re not getting paid for exempt employees. If they work any portion of a work week, then they have to be paid for that week. But if they’re not working, you know, so that’s another. That’s another situation. But I think what’s gonna happen is or what is happening is, uh, employers. Employees will either use paid leave if they have it. You’re some employers say we’re gonna pay you anyway because of the situation of what’s happening. So it’s just gonna depend on the employer, But legally, you know, with a nonexempt employees, if they’re not, they’re not working.

[00:26:14.12] spk_0:
Then they’re not than they. There’s not

[00:26:16.72] spk_5:
a requirement for them to be paid. They get paid for the hours that they were

[00:27:40.74] spk_2:
okay, and it comes back to let’s not lose our humanity. Let’s you know, I potentially I see a lot of fundraising around this. Um, not not immediately, but sort of after the after effects of it. Um, for nonprofits, you know, I’m I’m thinking of one organization. Ah, well, in 10. And I know they’re not gonna mind being mentioned. They just canceled a conference, which is gonna cost them a lot of money in cancellation fees with the venues with hotels and all kind of, you know, I foreseen I don’t want I’m hesitant to say, fundraising opportunities, fundraising needs for for nonprofits to fill the void. And part of it may very well be because they compensated employees that maybe they didn’t need to legally compensate. Or maybe they could put them on 50% pay for the weeks that they that they ran out of PTO or didn’t never had enough to start with. You know, they did something. They made grants off some type Thio, thio, nonexempt employees, um, to help them, and and they may end up having to fundraise toe to make that up. But they kept their humanity. I mean, they did what was right for employers. I mean, for employees, for their staff. Um, I think I think we’re gonna see some of that when this. When? When the worst of this is over.

[00:28:27.25] spk_5:
It’s a good point for for organizations that that have made decisions too close or that or have to close, uh, and want to, you know, I want to still do right by their employees. I think I think that’s a good point. And I think we are seeing I’m seeing as well you know, organisations dealing with the situation of we you know, we need to cancel into that. We need to host an event because ah, because we can’t do it now or people aren’t gonna come. The people who we want to come have been told that can’t go toe large gatherings or we can have, Um we’re just We can’t do it at this time. So So you know, So I’m seeing I’m seeing a lot of that as well that that is a real issue for nonprofits.

[00:29:30.34] spk_2:
And I think people are gonna recognize that the need to when we get to that stage of fundraising toe meet these extraordinary expenses wherever they might be, whether their conference cancellation fees or grants toe employees that didn’t have PTO. Um, I think people are gonna hear that need. Um I don’t think I’m naive. I I just haven’t optimism that people in the U. S. Will will come through for the organizations that are that are important to them that did the right thing and and did cancel meetings, conferences or or compromise themselves in some other ways to meet the health crisis. I think donors will recognize that need and will step up to it. When when we get to that stage, which we’re not, we’re not near, but I think it’s coming. Um, Lisa, we still got a couple minutes left. What else? Anything. You want to leave people with that we haven’t even talked about.

[00:30:37.84] spk_5:
Well, I mean, I think one of the things that around this also is that they should really should be thinking about what are their plans that they’re putting in place? What are the policies that they’re putting in place? How are they going to communicate with their employees about what’s happening and and kind of keep the employees abreast of the changes that are happening? What are they gonna do with their contracts going forward into Prince of making sure that they’re protected if they did have to cancel the event, making sure that the force majeure and their contracts which which allows cancellation, is going to protect them in the event something like this, uh, we’re toe happen again to be thinking about their contracts to be thinking about remote work agreements that they need with employees and really having plans in place to be prepared. I mean, we think of also all of these universities and schools that are closing and do they have plans for remote education? There has to be, I would just say to employers, Do you make preplanned, make plans on right up your plans and communicate some two employees on what you’re gonna do in this emergency and think about emergencies going forward. And what aspects of your organ what aspects of your organization and the running of your organization. Could this impact your contracts? You’re you’re the staff that you need the supplies that you need to get. Ah, and all of those things. And, uh,

[00:31:07.77] spk_2:
and, you know, for this emergency, it’s not too late. I mean, we still have time to put these plans in place. Okay?

[00:31:14.33] spk_5:
Exactly. Maybe maybe

[00:31:20.79] spk_2:
a little remedial A rushed, Um, it may not be the best. It may not serve you 10 years from now, but you know, you’ll have that time to figure it out after this crisis. But it’s again. It’s Thursday, March 12th. There still is time to be rational and plan and put these things in place that you’re talking about. There’s still time.

[00:32:22.94] spk_5:
Absolutely. And I think so. I would say I would say, Tom, yes, they come and get on it and start planning. Make sure that you’re doing these plans and that you are and also the employers air staying alert to what the public health agencies air saying on dhe to communicate that to employees. So, absolutely. As you know, somebody had said, uh, keep calm and wash your hands and and and and make your plans. It’s not too late for employers to be planning. And I think that’s what they need to be focused on making these written communication plans to their employees, reassuring their employees. I’m keeping them employees Ah aware of whatever the latest developments are with the public health agencies at the federal, state and local levels.

[00:32:30.84] spk_2:
It’s not too late, but the time is here.

[00:32:33.84] spk_5:
The time is now. If they haven’t done,

[00:32:49.94] spk_2:
isn’t this thing isn’t going away? So it’s not too late, But the time is now get going exactly at least a brother. We’re gonna leave it there. Thanks so much. At least there’s an attorney and partner at Perlman and Perlman Law Firm. You’ll find the firm at Perlman and perlman dot com. It’s p e. R l permanent perlman dot com and at tax exempt lawyer Lisa. Thanks so much for doing this on the fly. And ah, well done. Thanks so much.

[00:33:04.04] spk_5:
You’re welcome. Tony. Take care and be with

[00:33:47.74] spk_2:
you. Our creative producer is clear Meyerhoff sama. Liebowitz is the line producer. The show’s social media is by Susan Chavez. Mark Silverman is our Web guy, and this guy’s this music you may not be hearing, but you might be. I’m not sure whether we’re gonna get music in the post production, but anyway, our routine music that you almost always here is by Scott Stein of Brooklyn. Many thanks to Sam and Susan and Mark for helping me get this special episode out to you in short order My thanks again to Lisa Brauner and prominent Perlman for doing this on the fly You with me next to me next time for non profit radio big non profit ideas for the other 95% go out and be great.