Category Archives: Planned Giving

Nonprofit Radio for April 1, 2011: Ask Awareness for Small Shops

Big Nonprofit Ideas for the Other 95%

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Amy Eisenstein, author, 50 Asks in 50 Weeks, and founder, Tri Point Fundraising.

Ask Awareness for Small Shops:

Amy is the author of “50 Asks in 50 Weeks.” She will share lots of valuable insights for opening up relationships, identifying prospects, cultivating and soliciting.

  • How do you start individual and major giving programs?
  • Who is responsible for fundraising?
  • What should your board be doing for you?

Top Trends. Sound Advice. Lively Conversation.

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I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

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Here is a link to the podcast: 035: 50 Asks in 50 Weeks
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Zoho! Duitz dahna welcome, this is tony martignetti, the host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent and as every week, the aptly named host what a coincidence that i found this very show it’s april fool’s april one, two thousand eleven are april fool’s edition this week we’re going to be suffering no fund-raising fools on this april first you may remember first, though, last week i had back office blunders, and i’m looking jeff marston, the president of resource centers for management, explained in back off his blunders how to stop squandering money on your back office costs, and he revealed tricks to save big money on supplies, phone, energy desks and other stuff that your office needs. Also, we revisited the i’m looking recurring feature last week, we checked in with our recruiter, paula marks, and our non-profit job seeker leonora scala paula’s advice last week and a zit has every month that we’ve checked in with them helps not only paula, but you with your help’s not only leonora, but helps you also with your own search, whether that’s going on now or a search for you in the future this week. As i mentioned, no fund-raising fools on this april first day, it’s ask awareness for small shops with amy eisenstein. Amy is the author of fifty asks in fifty weeks. A guide to better fund-raising for your small development shop, and she’s going to share lots of valuable insights for opening relationships, identifying prospects, cultivating, soliciting, talking about different responsibilities for fund-raising in your small and midsize shop, and at about thirty two minutes after the hour, as always, it’s, tony’s take two, roughly thirty two. This week, it’ll be six tips to mastering your fund-raising relationships, based on a block post of mine and also a style consultant, dubbed me a profile in awesomeness this week, and i’ll share. I promise just a very little bit about that that’s, all on this week’s show after the break, i’ll be joined by amy eisenstein, and i hope you’ll stay with me. You’re listening to the talking alternative network. E-giving. Nothing. You could. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com welcome back to tony martignetti non-profit radio. I’m joined now by amy eisenstein. Amy is the author of fifty asks in fifty weeks a guide to better fund-raising for your small development shop and she’s going to be with me for the hour she is the principle of tripoint fund-raising, which you’ll find at tripoint fund-raising dot com before fund-raising consulting. She helped small and large non-profits raise millions of dollars as a director of development, and as i always point out, when this is the case, that’s, the kind of experience we love on the show she’s consultant now, but she has been buy-in the development shop shops in non-profits she’s, a frequent speaker and facilitator at board, retreats she’s, also the past president of the association of fund-raising professionals, the newjersey chapter, and i’m very glad that amy’s book fifty asks and fifty weeks brings her to the studio. Amy welcome, thanks, tony, glad to be here. My pleasures go got to have you. My voice is cracked. Have you sixteen, sixteen years old going on forty nine. Let’s, see so fifty asking fifty weeks when you wrote you wrote a book, so you must have seen a problem or a gap in small and midsize shop fund-raising what was that it’s? True, when i was a one shop development office, one person development office, i should say, i really found that i was elated and in a silo and could get so sidetracked and stuck doing grant reports database management thank you notes, planning events, writing newsletters all the things that have to happen in a one person development shop, but weeks and weeks could go by without actually making and ask. And of course, as a result, i wasn’t raising much money. So i looked at the development shops around me and saw that they were having the same issue, distractions, distractions and other work that’s urgent, but not as important. Not as important as making these solicitations actually making the ask um so in a small shop on dso, we’re talking as your book does too small and midsize shops so sort of how would you define those? Right? I’m talking about shops with one development staff person or up to three, maybe or an executive director who doesn’t have any paid development staff okay, and your book is all about encouraging? Mohr asks specifically fifty and fifty weeks, and i’m not going to ask you about the formulas for fifty what counts? What doesn’t count, but we are going, you know we’ll talk obliquely about things that that relate to getting two, fifty and fifty weeks, but i’m not going to hold you to a formula. So in a in a shop that’s that size who is responsible for fund-raising and what are the responsibilities? Sure, while fund-raising is always a team effort in any size shop and so the executive director needs to be involved, any development staff that hopefully an organization has is involved as well as board members have to be involved in order for the fund-raising to go well, so really everybody has their own piece of the puzzle to dio andi, everybody plays a role and tell me what the other question waas so just what the responsibilities are, but i think we’ll get to that. That and also hoping later, to talk about what happens if you have perhaps an executive director. Who’s not comfortable with fund-raising show so well, i think we’ll dive into that there’s this time. Okay, your book is mostly about individual fund-raising right, but so let’s, just talk about how individual fund-raising fits with other types of fund-raising sure. Well, the premise is that in small shops, often the organization is focused on its fund-raising in the past, on grantwriting and events, and focus really heavily on those types of fund-raising so my book encourages organisations to diversify their funding base and branch out to individual giving, which is a huge component of philanthropic dollars in the non-profit community that they’re not tapping and right, but typically a small startup non-profit begins its fund-raising with what people understand best and actually is probably a little easier in terms of fund-raising and that is the grant writing and research not that grants are easy but can be easier than individual asking on and then also events which i think people feel they have a handle on when they get started. That’s, right, and so it’s challenging non-profits to reach out and really tap individuals, which can be harder and take longer it’s about relationship building but that’s really where the big money is, so they have to get there if they’re going to grow their shop. Okay, so the importance of making this shift from the institutional to the individual, right? Okay. And so why event let’s explore just a little bit, like a minute and a half that we have before the break? Why is event fund-raising not such a stable way of continuing and growing your non-profit to the next level? Yeah, i think that having one or two events per year is a good way of fund-raising and cultivating donors at the same time and getting the word out about your organization. But something small organizations are inundated with events. They have five, six, ten, twelve events per year, and they’re just absolutely draining. The resource is time and energy of their volunteers of their staff, and actually, events are the most expensive way to raise a dollar in fund-raising so having more than one or two is just not efficient are effective, okay? And the return on investment is quite low generally for events correct it’s the lowest return on investment of all other types of fund-raising okay, and when we returned from this break, then amy and i will delve into making that transition to individual giving from the events and institutional giving. My guest is amy eisenstein, the author of fifty asks in fifty weeks. Stay with us talking alternative radio twenty four hours a day. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed, i and montgomery taylor and i offer lectures, seminars and private consultations. 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Join Joshua margolis, fitness expert at 2 one two, eight sixty five nine to nine xero, or visit w w w died. Mind over matter. Y si dot com. You’re listening to the talking alternative network. Durney durney welcome back to tony martignetti non-profit radio i’m with amy eisenstein, the author of fifty asks and fifty weeks, and while we’re on the break, amy made a point that i might have misstated, you know, sort of overstated the importance of individual giving in an overall development shop, and really, the point is that you should be diversified. So please, amy, expand on that a little bit, right? I just wanted to emphasize the fact that within a small shop, when organizations are so heavily focused on grantwriting and events, they’re not diversified, but the book is about making sure that you have a diverse fund-raising plan all year long that includes grantwriting a few events, individual giving and variety of bulk mail appeals, and so it’s really about diversification and making a solid plan and sticking with it. And so yeah, so i didn’t mean to say that you eliminate grantwriting and events, but you make a transition into individual and of course, keep the other components as well. So thank you, let’s talk about a case statement because i think that’s an important for individuals want to explain what? What that is. Why it’s important? Sure, a case statement is a written document that explains basically why people should give money to your organization and why your organization exists. Why it’s important and makes the case for your for supporting your organization and developing that case, though, could be quite a challenge. I know there’s some non-profits that will maybe do ah ah long term analysis of a strategic planning to help them to build their case statement. It’s not so easy sometimes to right? That is it? Yeah, it’s definitely challenging, and once you’ve written it, what you think is a solid case statement, you should take it out and test tested on the road with several of your most loyal donors have them look at it, read it, react to it, see if it that’s why they’re motivated to give to your organization and see if it really speaks to them and make tweaks and part of developing it, and we’re spending time on because it is so important with your fear individual individual fund-raising as part of developing it, we’ve had guests that have said valuable tohave outside people, you know, aside from your board and your your fundraisers contributing to your case statement. Absolutely, yes, you want community’s perspective and input when you’re developing your case statement so that it has wide appeal, okay? And and sort of flushing out why people, why they give on dh sometimes i think non-profits find that people are giving for reasons that the non-profit itself doesn’t really realize absolutely sometimes you can be too close to an issue, and it takes the outside perspective and people who are actually giving to tell you what mate motivates them to give and that should be reflected in this written document that you’re going to show to prospective new donors. Um, and the case statement is shown sort of in what respect? I mean, how how is how is the tool house that used once you do have it crafted? Finally, how is that used in soliciting gifts from individuals? Right? I think it can be used in a variety of different ways. You can bring it with you, certainly on a first visit or a second visit and with when you’re meeting an individual for the first or second time to tell them about the organization tto learn more about them and what they’re giving interests are why? They might be interested in your organization and let them have it as a take away so that it can re emphasize your conversation and fully explain and writing. Why your organization’s important? But you would never well, i’ll ask it this way. Would you ever just say male or email a case statement to someone in lieu of a meeting? No, i mean, that defeats the purpose of the relationship building component. I mean, i guess there probably are exceptions for an organization that’s fund-raising across the country and perhaps doesn’t have the resources to send staff for board members to visit donors, you know, in other states, yes, you could develop a long distance relationship in those cases, i would mail it, but usually you want represented in person, you know, because you want to be having a conversation with talk about those relationship building steps, but it’s a zoo suggested sort of leave behind, right? Tio personal conversation? Sure. Okay. Um, so, let’s, since we’re talking about those personal interactions, those personal meetings, how do you start, too? Develop the people that you’re going. Teo asked to meet for you. Meet with you. So if you are doing just events and an institutional grant grantwriting how do you start to develop a list of people that you can hopefully talk to her at least start, you know, start to ask to talk to right? Well, there’s four steps in the fund-raising process on the first one is identification identification of new prospects or potential donors, so when you’re starting out an individual giving program, aye, the first thing i have organizations do when they’re trying to do this is look in their database, and hopefully they do have a list of supporters and previous donors, and so looking for two things in that database, one is obvious to most people it’s, their largest donors, although i cautioned them toe look at cumulative giving all that over the course of the year because if you’re looking at one time gif ts you may have somebody who gives multiple times over the course of the year, and even though none of their individual gifts are large once you combine them, obviously they turn out to be a larger donors than some people who donate one time during the year, but also important is to look in your database for loyal donors if you have any longevity or history donorsearch history in your database, safer five or ten years of giving anybody who’s given for more than five years in the last five or six years, even if their donation level is lower, i would consider a high priority of somebody that you want to get to know so that those so your databases one way hope hopefully you have some donordigital records to look at other ways. Of course they’re going to your board members and finding out who they might know who might be interested in getting to know your organization. So so the board’s roll wait, why don’t we start to talk about that? The board’s role in fund-raising you’ve just touched on one important part of it bringing people to the organization absolutely a huge part of the board’s, responsibility and fund-raising is what we say call opening doors and introducing people to the organization boardmember czar, the ambassadors of the organization and there to sort of spread the word tell the community about how wonderful your organization is, really talk it up and introduce people to the executive director and development staff and the organization. In general, that wouldn’t necessarily have those connections if it weren’t for the board members. So if you’re going to make this shift no into individual giving, you need to have bored support, absolutely. And what if? What if you sort of get bored support for the concept? But then when it comes down to asking the board members who do you know who can you bring to the next event? Who can you bring to meet the executive rector there, then reluctant to do it? What do we do? Right? I think it’s a major challenge that lots of organizations face getting the board members bought in and involved and engaged, and so there are a couple of different things to do. Won is a lot of board training and coaching, board retreats and development and talking about it so that people start to feel comfortable with the idea of introducing people to the organization, but also making sure that they understand that this is donor-centric fund-raising and we are not going to be asking people for money who don’t show an interest in the organization it’s really about communicating their passion about the organ ization to their friends. And colleagues and neighbors. And if those people respond positively that they’re also interested in the organization, then we can take it down the road of a potential donation. But it’s not like every but name that they bring to the table is going to get asked for donations. Some people just aren’t going to be interested and that’s okay, so you have to raise that comfort level with your board, and you can do that in the way. As you mentioned. Yeah. Okay. In developing again. We’re talking about identifying the prospects. Can a list of people who have come to your events cannot be a place to start? Absolutely. And we would look at those people who have given they might fall into that category or people who’d come to other events, possibly fundraisers or non fundraisers. And they should definitely be added to the list. Do the records. You alluded a couple times to the donor database. Does it have to be a computer database? Suppose this is a small, really small shop, and they’re not that sophisticated, you know, maybe they have index cards or something like that. I mean, if you worked with that, what? Do we do? Yeah, this day and age, i think that everybody should be computerized at this point, even if it’s microsoft access, which is a perfectly fine database to start with, it does not have to be a fund-raising software database that you paid for that’s, right? And so actually was at a client yesterday, and they have their donordigital basin access and for right now, that’s fine that’s more than adequate for the size organization that they are, but i was concerned and ask them if they’re donorsearch files were in boxes in paper, and i was relieved to hear that it wasn’t and microsoft access which it should be computerized this day and age several weeks ago, on a regular feature that we have where scott koegler he’s, the editor of non-profit technology news, comes on and talked about technology for non-profits and many shows ago several shows ago hey talked about cloud computing and how there are there are companies that have cloudgood based fund-raising software with ad on modules, maybe for events and for finance. Obviously, security is a concern, but i was surprised to hear that the cost of those is quite affordable, even the smallest shop it’s true, actually, lots of those internet based or cloud based. I don’t really know the difference, but software programs they charge by the number of records, and so if you have less than five hundred records or thousand records, they’re very inexpensive and totally affordable. That’s identification. So what? What did you say is the next step after identification is cultivation, innovation and how often or what are what are some steps around cultivation? Now that we’ve got? We’ve identified some people, sure, so cultivation is the relationship building process in between when you’ve identified perspective donors and before, of course, you asked them for money so it’s getting to know the person on dh, educating them about your organization. But the important part about cultivation, i think, is that it’s not one way it’s, not just the organization or a representative from the organization telling the donor prospect all about the organization it’s really asking lots of open ended questions about that perspective potential donor to get to know them, too. So examples of cultivation activities would be going out to coffee, the executive director or development staff or boardmember with that perspective donor xero organization, if that’s appropriate, it would bring be bringing them to an event, whether it’s a fundraising event or ah graduation or something that your organization does on a regular basis. So those air, different types of cultivation activities, i’m with a b eisenstein, and amy is the author of fifty asks in fifty weeks and she’s also the principal of tripoint fund-raising tripoint fund-raising dot com. Amy, a lot of charities have really sort of heartstring missions, and so that if they can bring people in to see the work that they’re doing, i would think that that’s gonna be really valuable. Absolutely, i mean, if you can bring people on a tour that is some of the best ways to cultivate donors to really learn about them, but also have them learn about your organization. So if you’re a school or an environmental organization, or if you have something to show that’s a wonderful way, hospital is a wonderful way to show prospective donors exactly what you d’oh it’s a bit more challenging with other organizations, such as a domestic violence shelter. You wouldn’t have anything to tour because it’s a confidential location and you have to be a little more creative with your cultivation opportunities, but you can definitely do it for all different types of organizations and let’s, talk about the details of this so let’s say you had a willing board. Okay, so on the ah boardmember has identified let’s, say three or four people what’s the process for from getting that person from what we’re called, what you’re calling identification to cultivation, who asked them who invites them to come? And you’ve already identified lots of things you could invite them to, but how’s it actually done sure well, in the ideal scenario, if a boardmember identifies somebody, a friend or a colleague has somebody that they would like to introduce to the organization, you would have that boardmember call and invite them either to coffee with the exec director or the development person or to the event or to a tour. So in the ideal scenario, a boardmember would reach out to their connection and invite them tto learn more about the organization and whatever way, in a less than ideal situation weather when a boardmember perhaps doesn’t know the person you want to cultivate, maybe a donor, a private prior donor to your organization boardmember could still reach out on call or development person or eggs negative director could call and say, you know, we want to thank you for your prior giving, and we’d liketo get to know you a little bit more. Introduced you more to the organization update you what have you on? Bring them in that way. Do you find that let’s say, for this first cultivation meeting that that something group setting is better because it’s less off putting to the person, or is it better to try to meet them individually and get them to get to know them one on one in that first instance, yeah, i think you want to do a combination of activities is probably the most appropriate, and it is going to depend on the individual if they’re willing to meet one on one that’s, a great way to introduce them to the organization. But if they’re more comfortable coming to a group activity that’s perfectly appropriate, too, so so maybe have, ah, couple of things to choose from. I mean, when you’re actually someone’s, actually making the invitation, maybe there’s a couple of things? Yeah, absolutely. I have three or four things on my list in front of board members you know the upcoming events, so one possibility is a tour. One possibility is the next fund-raising event, and one possibility is coffee with the executive director and sort of let them throw them out. What, however, the conversations going and invite them, and then if the person doesn’t want to come tto one they can say, well, how about something else? Andi just didn’t like thirty seconds or so we have before the break. I suppose i don’t want to come to anything supposed, the person says no, do we ignore them from now on? Or is there some other way we can still try? Yeah, i think definitely putting them on your mailing list so that they start to receive hopefully newsletters or emails about upcoming events, your annual report, those type of things and then trying again and six months or so they may have changed their mind, maybe their schedule was busy or whatever the case may be, i would give it a few more tries before stopping completely. Okay, excellent that’s a great leading to what we’re going to talk about after the break and after tony’s, take two, which is some of the direct mail, the bulk solicitation, a cz you call them in the book. My guest is amy eisenstein, the author of fifty asks. And fifty weeks after this break, it’s, tony’s, take two. You’re listening to the talking alternative network. This is tony martignetti aptly named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent technology fund-raising compliance social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr tony martignetti non-profit radio fridays one to two eastern on talking alternative broadcasting do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing effort. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is we do whatever it takes to make our clients happy contact them today. Admission one one media dot com hey, all you crazy listeners looking to boost your business, why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com welcome back to tony martignetti non-profit radio at roughly thirty two minutes into the hour. It’s time for this week’s edition of tony’s take two my block post is called six tips to mastering your fund-raising relationships, my block is that m p g a d v dot com, and i want to touch on just three of them. Last week, i talked about three talk about three others quickly today, and you can always read mohr at the at the at the blogged getting out of the office if you’re talking about fund-raising relationships and my guest today, amy has made this point. If you’re too distracted by administrative tasks or sometimes volunteer, you know, sort of committee work, then you need to do what you can’t extricate yourself. Delegate, plead with your boss, stop volunteering, maybe so that you can spend more time out of the office, actually developing relationships that lead to the types of activities that amy and i are going to be talking about solicitation and then stewardship so spend time out of the office if your if your job is fund-raising you should be out of the office, i think more than half the time and there are a lot of people who think, you know, seventy five percent of the time you should be on the road, meeting people where they work, where they live, where they play to build those relationships, make introductions i love to see, and i always encouraging clients to use the non-profit thatyou’re fund-raising for as a leverage to bring people in and and connect them. So in events are you introducing donors to other donors and they don’t necessarily have to be in the same same profession? I guess they could be that there could be synergy there, but they don’t necessarily have to be they both people because they’re at your event love your work, so get them talking about your work. Are you introducing not only donors to donors but prospects to donors? Who better to tell the story of the great work that you’re doing? Then somebody was already supporting it? And who better to encourage additional people to do that? So be willing to make those introductions use the organization as the connection point and you’re the connector on dh. The third one i’ll talk about is just, you know, be good to people, if this is fund-raising relationship building, people like to be treated with respect and, you know, i blogged about and talked about a few weeks ago multitasking when you’re on the phone and how off putting that can be and how insincere it comes across on the phone, you want to avoid things like that, and i think basically just treat people the way you’d like to be treated, and that will help you in building sincere, honest relationships. And of course, we all know that, you know, people give to charities they love that are represented by people who they like, and they’re more likely to like you if they feel that you have ah, that’s sort of a sincere, honest relationship with them. So the blood and the block post is six tips to mastering your fund-raising relationships. And the other thing i wanted to mention is just that a style consultant image consultant friend ofmine dubbed me a profile in awesomeness, and you could see a video about that on my block. The post there is called i’m a profile in what that is tony’s take two for friday, april first and with me waiting patiently. As i talked a little longer than i usually do for tony’s, take two is amy eisenstein, the author of fifty asks in fifty weeks and principle of tripoint fund-raising amy, welcome back from that verbose break. Thank you, tony. Amy was able to go to the bathroom, go get coffee, came back with some danish lunch for the whole office in the time that i was talking to tony stick too. So we left before the break, talking about those starting to think about direct mail and and book solicitations. So what? What what advice do you have around thinking about using direct mail? Okay, so i’m going to get to that in a minute, but i just want to go back for one second to something you just mentioned in tony’s take too, and that is about being out of the office fifty or seventy percent of the time. So i think that that is accurate and appropriate, where you might have a major gifts officer or somebody who’s working on individual solicitations full time now, in my book, we’re talking two small development shop people who are doing everything they’re doing the grantwriting the event planning the newsletter, writing and all everything in between and so they’re going to have a much smaller portfolio of individual donors. So they do need to be out of the office asking a fair amount. But they are going to be in the office more than perhaps someone who’s asking for individual gifts as their full time job. Okay, excellent. Thank you for keeping that in context. And also, teo, to keep things in context, we want to be sure that people understand that your book is about not at campaign consultant, not campaign fund-raising or major gift fund-raising but it’s more about building the your initial list or your annual fund list. That’s, right? And so right. I just wanted to clarify thank you. Clarify the point that this individual asking that were encouraging people to do is really about increasing and enhancing your annual fund. It’s not about going out and getting major gifts or campaign gifts for the first time. You’re trying this stuff, so it might be a five hundred dollar donation or five thousand dollars donation towards your annual fund and that’s perfectly good to dio with individual asking. Yeah, yeah. And of course, the definition. Of a major gift varies by organization, but if we’re talking to a small shop oppcoll a sze yu said yu know fifty or even five hundred? Maybe even fifty dollars might be a sizable gift when it’s the first one that the individual has made right. And yes, we’re keeping things in context here and amy’s keeping my feet to the fire, keeping me honest, okay, so let’s talk so let’s talk about using direct mail or the book you call them book solicitations, right? Bulk solicitation, so by that i mean both traditional male as well as email. So i just think it’s important for small shop organizations to be continuously in contact with their supporters, their donors, their list via email and traditional male, and have unorganized calendar at the beginning of each year of when they’re going to be sending out email solicitations and when they’re going to be sending out mail solicitations and not just have it randomly happened when you happen to get to it but have a planned out schedule in advance on dh with the price of mail and email these days. There’s really no excuse for non-profits don’t not to be. Emailing their donors it’s so cost effective, but also it’s critically important to continually have some sort of system of mail solicitations as well traditional mail solicitations. Okay? And actually next week’s guest is going to talk about email marketing and best principles in the practices and email marketing. So now we’ve moved from we’re moving now from cultivation to solicitation, the next step in the fourth step process, right with individuals? How do you write that letter? Let’s get started, we’ll have lots of questions for you, but how do you write the letter that asks for support? Okay, so we’re talking about bulk mail, so you’re talking about a letter, but if you’re doing the individual solicitation, you’re going to do it face to face, so we’re going to talk about two different things bulk mail, letter? Absolutely. I hope most non-profits have their end of the year campaign, and that would come as a mail solicitation and so having a well written letter, obviously from very basic things like no grammatical errors, no spelling errors, but really, that tells the story of your organisation, what you accomplished that that year and some success stories, individuals, success stories. Even more importantly than all the statistics of your organisation, but talk about that one individual whose life you really impacted, so that goes a long way. Okay, do you have ah, is there a rule? Or do you have a rule about the length of the solicitation and what should be in the in the mail? And again we’ll get we’ll get to the individual face-to-face too, but showing his book male what do your tips about length and inserts and things like that? Yeah, i think opinion varies on length of letter, you know, i’ve heard everything from one to two to four pages i think is good strong one, two, two page letter is my personal preference, and you absolutely need to include a business reply envelope, something for people to send back their donation in s o that’s critical, don’t send the letter without a reply envelope, because the donations just won’t come back and and so we’re talking about the traditional male but also email it’s important teo email, solicit your donors and as well. Of course, more and more people are giving online these days, so you need to have a link that brings them to a place where they can donate right online with a credit card and there’s so many affordable options these days to donate with credit cards online. There’s no excuse for a non-profit not to have the ability to have people donate to them online with a credit card. How would we go about getting those email addresses since this is our this is our initial foray into individual giving? Where do we get that from? Yeah, i think start building your list by asking your current list in the mail for their e mail addresses. You’ll get a few that way asking for board members to start collecting email addresses of friends and family that want to receive your emails collecting them every time you do an event or an outreach or give a tour. Of course, you can only solicit by email or send e mails to people who willingly opt into your list so you don’t want to be sending e mails or spamming toe anybody that doesn’t opt in to your list, but collecting them that way, just like you would collect traditional emails, are addresses and add them to your database. Okay, who should? The letter or the e mail come from that’s. An excellent question. I think that you can change it up. Ideally a volunteer. So from a boardmember you’re bored president or the fund-raising chair, but it can. Some of them can come from the executive director, but mostly volunteer. You’d rather see a volunteer someone who’s already supporting in a different way. Absolutely. Okay, let’s, talk a little about the face-to-face solicitation. Ah, now, i know you have a lot of ideas about that in the book. What were your thoughts initially about that kind of meeting? Yeah, i think you know, when people talk about not wanting to fund-raising especially boardmember zor volunteers, this is actually the part of fund-raising that they think of as all fund-raising it’s, the ask and it’s only a ce, you know, one moment in time, one meeting as a compared to the whole fund-raising process. And so we need need to really break it down and simplify it for board members and volunteers who are going to be helping with this. But basically, it should be done in a face-to-face setting, not over a meal, preferably as many people newbies make the mistake. Of wanting to go to a restaurant because they think it’s great to go to lunch, but it really is challenging when the waiter interrupts or you’re trying to chew or eat or decide whatever the restaurant can be loud and their comm in the, you know, hearing issues, so it’s also it’s a public place and you might be talking about you’re going to be talking about, which will get two dollars in dollars and cents, right? So a meeting in the home or office of the person that you’re asking if if they’re willing to that’s where they’re most at ease, but otherwise in the organization’s office, or maybe at the board member’s office, where everybody feels comfortable, sort of neutral territory and set up that meeting to have a conversation about asking them, inviting them to support the annual fund and hopefully a boardmember will be with you explaining that they already supported the annual fund. Amy eisenstein is with me. She is the author of fifty asks and fifty weeks when we come back from this break, we’ll talk more about the individual face-to-face solicitation stay with us talking alternative radio twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Buy-in i really need to take better care of myself if only i had someone to help me with my lifestyle. I feel like giving up eyes thisyou, mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two eight six five nine to nine xero, or visit w w w died mind over matter. N y c dot com do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing efforts. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy. Contact them today at mission one one media dot com. Talking dot com. No. Welcome back. We’re talking about small and midsize shop fund-raising with amy eisenstein, the author of fifty asks and fifty weeks and amy before the break, we were talking about that individual solicitation meeting. Um, who should be in that meeting? Yeah, ideally, it should be a boardmember and the executive director that’s the ideal scenario for an individual meeting. But whoever has the best relationship with the person you’re going to be asking for money needs to be there on dh two is the right number it’s easier to have a conversation with three people than it is just one on one and that way? Also, somebody from the organization can be listening and asking good questions while two people dialogue okay on dh. So aside from the board, members should be the executive director or the fundraiser. Ideally, it should be the executive director. The executive director is the visionary of the organization and the face of the organization, and if you’re asking someone for a substantial donation at whatever level, they will want to be hearing from the executive director, if the executive director either isn’t available or is unwilling or is not the person the relationship has been built with then it can be a fund-raising staff person. What do you think about rehearsing this meeting beforehand? Yeah, i think rehearsal is really important. We do role playing with clients all the time before they get ready to go for an ask board members definitely need to be coached and practice with role playing and no who’s going to be doing which part of the meeting the meeting needs to be introduced and the ask needs to be made and you need to know in advance, who’s going to be doing what? Okay, so you’re not stepping on each other and looking sort of amateurish, right? Okay, plus, do you find the rehearsal? Just reduces people’s anxiety about it or doesn’t make the more anxious but it’s still necessary to do. Yeah, i think for the most part, it relieves anxiety because they know what to expect. Some people are just going to be nervous, no matter what you d’oh. But after one or two asks, go well, then they’re not nervous anymore than it’s fun. Excellent. And it ought to be mean, right? Because we’re trying to get support for a mission that we all love that’s, right? It should be fun. You make a very important point in the book about after the actual ask is made. So a person who’s asked for a dollar amount or arrange what’s what’s your point there that you’re very precise about in the book. Yeah, after the ask is out on the table, the askar is need to be quiet, i assume that’s what you’re referring neo-sage once you ask say, i’m asking, will you please consider joining me? Dahna in supporting the after school program in the range of two thousand dollars that’s the ask? Then you have to be quiet. The person that speaks first, as we say, loses, and so if you speak first, you’re likely to backpedal and say, oh, i know that’s a lot of money during the period when the donor is thinking about what they were just asked to do. The oscars need to be quiet because i’m sorry i dropped your brothers want make sure people are saying this is the hesitation period and what might i had asked her do if if they if they do blurt something out, right, right, they’re likely to back pedal, so you’re right after you ask, you need to be quiet no matter how long it takes for the person you’ve just asked to respond, whether it takes ten seconds or so five minutes, they need to think about it, process it, and you need to be ready to listen to whatever they have to say. Whether it’s yes, no, or maybe we’re going to assume that you’re asked goes well, and the person gives in the range that they were. They were just solicited because i want to spend a few minutes thinking about the next steps stewardship saying that important thank you, what’s your advice there, let’s, say it’s now that we’ve just left the meeting what’s our what’s our what? How do we start stewardship right after the meeting ends in success? Sure. Well, of course you’ve thanked the donor right before you’ve left them for the meeting. But then you go back to the office and you craft thank you note and maybe you have a draft of one written advance, but the thank you note should go out soon after the meeting. They probably haven’t handed you a check in most cases. So it’s thank for the thank you for the meeting, and we’re excited that you’re, you know, committed to supporting this activity or project or whatever, and we look forward to talking to against soon or whatever the case may be. Or you can give even details about the gift that they’ve just promised to make. And then, of course, another thank you needs to go out after the gift comes in, but thank you can be done in many ways, in person, by phone and e mail all sorts of ways by multiple people. Okay, so not just the boardmember who invited the person or not? Just the ceo, but multiple multiple thank you’s from different people. Sure, especially if there were two people at the meeting there should be. Thanks. You know, a written formal. Thank you from the organization can come from the boardmember or the executive director and the other one can call and thank or send an email. Sure. Okay. And how about after that? Now the gift has been received. We wantto cultivating the person. Probably for their next gift. Whenever that might be. We’re not everything about the timing of that. But just so how do we continue? Stewardship so that we can lead into cultivation again cultivation in seoul station again? Sure, you know, clearly you want to be inviting them to other cultivation of events, but in terms of thanking the person in six months or a year, whenever is appropriate, you want to write to them, thanked them again, and let them know what their money has done for the organization and that’s, a really critical piece that lots of organizations either forget or missed and that’s letting the donor know how important their gift was to your organization after it’s been used. Okay, what the actual outcome was in terms of maybe telling a story about the person who had helped. I mean, in that kind of detail, absolutely. If you can do that, or say what the organization’s been able to accomplish with their donation and others, you know, many times their donation hasn’t funded the whole program, our project, but thank them for their donation and the part that it played in making your organization a success this year. I also like the idea of remembering the gift anniversary, the one year point from the time that the person made the gift. What do you think about that? Yeah, i think that’s a great time, except for that you may be at that point ready to ask them for their next gift, so maybe six or eight months in, you want to thank them for their gift again and let them know how it’s going or what it’s being used for, and so that at that year point, you’re ready to ask for the next gift. Okay? And that is where we have to leave it from. Getting from the first gift to the next gift. And my guest has been amy eisenstein, the author of fifty asks and fifty weeks a guide to better fund-raising for your small development shop and she’s also the principal of tripoint fund-raising at tripoint fund-raising dot com amy, thanks very much for coming to the studio. Thanks, tony it’s been a pleasure to have you next week. As i mentioned earlier email marketing, my guest will be dave pulis principle of granite partners and he’s going to share five elements of effective email marketing and have tips for list hygiene. You shouldn’t want to be working with an unhygienic list that sounds gross, he’ll keep your list clean? I hope you’ll be part of that conversation next friday. Keep up with what’s coming up on tony martignetti non-profit radio. Sign up for our insider email alerts on our facebook page it’s, facebook dot com, of course, and then just the name of the show. While you’re there, please click like and become a fan of the show itunes, you can subscribe, download automatically download and listen on the device of your choice. Iphone, ipad, other tablet computer, that’s all at non-profit radio dot net, we’ll take you to our itunes paige, the creative producer of tony martignetti non-profit radio is claire meyerhoff, our line producer and the owner of talking alternative broadcasting is sam liebowitz. Our social media is by regina walton of organic social media, who texted me during the show i’m gonna have to admonish her about that. The text during the show booker t and the mgs composed our theme music. This is tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I hope you’ll join me next friday one p m eastern here on talking alternative broadcasting at talking alternative dot com hyre hyre miree dahna. I didn’t think you did a good ending. You’re listening to the talking alternate network, get in. E-giving good. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed, i and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com you’re listening to talking on their network at www dot talking alternative dot com now broadcasting twenty four hours a day. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. I really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness can help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two eight six five nine to nine xero. Or visit w w w died mind over matter in y si dot com. Oppcoll talking.

Are You Following These 6 Tips To Mastering Fundraising Relationships?

Fundraising in the dictionary courtesy of Howard Lake on Flickr
Earlier this year I got an advertisement for a “master series” on fundraising. For $950, Mastering the Gift. For $500, Mastering the Ask. I guess gifts are twice as valuable as asks. At least, they take twice as long to master.

This promo piece led me to think about what’s missing from the series: relationships.

Here, for free–and no travel expenses–are 6 tips you can call “Mastering the Relationship.”

  1. Be a good listener.
     
    You can learn so much from active listening to–and engagement with–your prospects and donors. Much more than the best prospect researcher can find for you. I’ve written about meetings versus research. Focus conversations on why people love your work, then listen carefully. You’ll hear all kinds of clues about what they want to give to; what moves them; what they don’t like; how your work has been important to them and their families. That’s all valuable in strengthening your relationships–and your solicitations. (Follow my advice or pay $500 for Mastering the Ask.)
  2.  

  3. Remember anniversaries.
        
    Not merely weddings and birthdays. If you want to stand out, remember donors’ gift-making anniversaries. In Planned Giving, remember the anniversary of when bequest donors informed you they put you in their will. Apply this to all types of fundraising. You’re commemorating anniversaries your donors don’t even recognize. Their gift was that important to you. Will you impress your donors! (You have the data you need in your fundraising management software.)
  4.     

  5. Write handwritten notes.
        
    Why? Because hardly anyone does. I can’t say, “no one does” because our clients do. But you’ll be among the very few. Now that you’re remembering anniversaries, do it this way. Planned gift donors especially appreciate handwritten notes. Most of them grew up writing on stationery. But they’re not the only ones. Plus, you save time writing a sincere, heartfelt note rather than struggling to fill an eight-and-a-half-by-eleven sheet in Word. I avoid Word for personal, heart-whole correspondence.
  6.     

  7. Get out of the office.
        
    If your job is fundraising, you have to get out of your office and see people. Seventy-five percent of your time should be outside. Delegate. Stop volunteering for committees. Plead with your boss to offload administrative tasks. Spend time with your prospects and donors where they live, work or play.
  8.     

  9. Make introductions.
        
    Do your prospects know donors? Do your donors know other donors? They should. The more relationships you can build through your nonprofit, the more valuable it becomes to those you’re cultivating. So many fundraisers are buzzing about relationship-building using social media properties. Let’s not forget the strength of an introduction, a handshake and a new friend. Don’t ignore the value of, “There’s someone I’d like you to meet.” You are the connector. Your nonprofit is the connection.
  10.     

  11. Be good to people.
        
    I hope you genuinely enjoy the company of people, because you’re in a people business. It’s not tax codes and net income charitable remainder unitrusts with make-up provision. You’ve got to like people. That will make it so much easier to treat them with respect, sensitivity, good humor, honesty and compassion. To treat them the way you’d like to be treated.

People give to charitable missions they love that are represented by people they like.

You’ll be more liked if you take these tips to heart.

Nonprofit Radio for March 18, 2011: Legislative Lookout and APPrehensive

Big Nonprofit Ideas for the Other 95%

You can subscribe on iTunes and listen anytime, anyplace on the device of your choice.

Me interviewing Emily Lam and Perry Wasserman
Legislative Lookout:
I’ll discuss the possible change in the charitable deduction with nonprofit lobbyist Perry Wasserman. Perry is managing director of 501(c) Strategies, a Washington, DC-based lobbying firm that works exclusively with nonprofit organizations.

We’ll examine what Congress is debating that hits home for you:

  • Is the charitable deduction at risk?
  • What’s the fate of the IRA charitable rollover?
  • What are continuing resolutions, and why are they killing important nonprofit programs?

 

APPrehensive:
Should you develop a smartphone app for your nonprofit? Scott Koegler is our regular tech contributor and editor of Nonprofit Technology News. He will explain what it takes and how you get started.
    

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: Talking Alternative Radio, Fridays, 1-2PM Eastern

Sign-up for show alerts!

“Like” the show’s Facebook page.

Here is the link to the podcast: 033: Legislative Lookout & APPortunity

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Welcome to the show. I’m tony martignetti, the aptly named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent hopefully recall last week i had sashadichter in the studio, sasha is in charge of business development for acumen fund he’s, a popular blogger and speaker, and we talked about how acumen is work and his own personal body of work can help your non-profit and your career this week. It’s legislative lookout and opportunity with federal lobbyist perry wasserman, managing director of five o one see strategies will examine what congress is debating that hits home for you. Is the charitable deduction at risk what’s the fate of the ira charitable roll over? What are continuing resolutions, and why are they killing important non-profit programs? Our second segment? Scott koegler, our regular tech contributor and the editor of non-profit technology news, will be back with us and he’s going to look at whether you should take the plunge and develop a smartphone app for your non-profit scott will explain what it takes and how to get you started. That’s legislative lookout and opportunity this show on tony’s take two at thirty two minutes after the hour work at home moms rock my own experience hiring work at home moms to help me in my business has been terrific. I blogged about it, and i’ll say a little about that on tony’s. Take two in between our two guests. Of course, right now, we take a break, and after this break, i’ll be joined by federal lobbyist perry wasserman. Stay with us. E-giving anything tooting, getting tempting. You’re listening to the talking, alternate network, waiting to get into thinking. Nothing. You could. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com welcome back to tony martignetti non-profit radio. My guest now is perry wasserman perry is managing director of five o one see strategies, a washington, d c based lobbying firm that works exclusively with non-profit organizations. His clients have included guidestar, national council of non-profits and the partnership for philanthropic planning. Since co founding five oh one. See strategies in two thousand five, perry has worked on every major piece of federal legislation that affects america’s charities. Before beginning his work as a federal lobbyists, he served as special assistant for government relations at legal services corporation, a congressional e chartered non-profit organization. So he has that great in non-profit and outside non-profit as a consultant dual experience. I’m very glad that perry’s work and his practice and is business five. Oh one. See, strategies. Bring him to the show. Perry, welcome. Hi, tony. Thanks for you. I’m very well, thanks for thanks for being with us. Thank you. Um, perry, let’s. Start with the charitable deduction, which is something that’s been sacred for a long time and doesn’t seem to be so any longer. What is congress talking about? With respect to the charitable deduction? Sure. Well, a cz. You indicated i think a lot of people consider the charitable deduction toe always be a sacred cow in washington, and that is unfortunately changing it’s uh, it’s under attack, so to speak, the president’s budget president obama’s budget that he delivers to congress once again included a proposal that would permanently limit the value of itemize deductions, which includes the charitable deduction for certain taxpayers. It calls for a twenty eight percent cap on itemized deductions for individuals earning over two hundred thousand a year. That was twenty elearning twenty eight percent. Is that right? Twenty eight percent? Okay? And, of course, the this notion of a limit is somewhat new. Under the current law, most taxpayers wouldn’t hit a limit unless they gave a significant amount to charity. So it’s certainly cause for concern the change just to kind of give you an idea of how much money would raise it’s estimated that making that change that adding that cab would raise three hundred twenty billion dollars a year. So it’s it’s a big ticket item, and it’s it’s something that a lot of people in washington a lot of policymakers air looking at in the context of course of deficit reduction and, increasingly, tax reform and an overhaul of the tax code. There’s also, the president also has a commission looking into deficit issues, fiscal responsibility issues, and they issued a report last year which would actually call for a new elimination of the charitable deduction on they would replace it with a essentially a twelve percent tax credit, which taxpayers would only get forgiving above two percent of the adjusted gross income. So that would even be a more severe on change from from the and these are both obama budget proposals. So are they in congress yet or where would they, where would they reside when they end up in congress? Right? Well, the budget proposal is document essentially, that the president delivers to congress each year it’s kind of a blueprint for how, you know, things should move forward. Uh, the second, a proposal that i spoke about from the president’s commission. Actually, i’m going to be introduced as separate legislation in congress. But the larger issue is that the two tax writing committees, the senate finance committee, over on the senate side in the house ways and means committee over on the health side our act osili engaged in the beginning stages of tax reform, so they’re looking tio basically institute a overhaul of the tax code similar to what took place in nineteen, eighty six. So as they’re doing that, these proposals are kind of on the table and it’s something that ah, latto charities are keeping a close eye on you, and you used the word overhaul. So it is significant tax reform legislation that’s at least under consideration, and so it seems like aa lot of things are on the table that haven’t been before or haven’t been for a long time, absolutely in the broadest terms senate democrats, house republicans and even the president of some some extent are basically calling for streamlining of the tax code. They want a lower tax rates, they want to reduce or eliminate many tax breaks so everything’s on the table and the charitable deduction is a big ticket item and given what are no countries facing in terms of the economy right now, it’s going to continue to get a lot of scrutiny from members of congress. Perry, we have just about a minute before our first break, what are we moved? To the to the a question about the scope of tax exemption and then we’ll cover it. Mohr after this break. Sure. Well, a tax exemption is another issue. Another kind of big ticket item that members of congress are looking at in just the past few weeks. Actually, senator grassley, who was formerly the chairman and ranking member of the senate finance committee. Now he remains a influential member of the finance committee. And as many of your list there’s probably no he’s kind of the self anointed charity watchdog in congress. He is actually called for a new examination of how much the taxing kemp shin that’s a pretty basic term, you know, non-profits receiving tax exemption, how much that cost the federal government. And it may seem like somewhat of a benign act, maybe he’s just trying to get some numbers. But again, for people who, you know, work on these issues and watch this stuff every day, it has true significance. And a lot of people are starting to think about what senator grassley’s act his request might mean, yeah, all right. We’re going to look at this more after the break. That’s huge the question. Of tax exempt status. How much does that cost? And if if they’re looking at it as a cost, what that may mean for its its continuation or its reform. My guest is perry wasserman, federal lobbyist, managing director of five o one. See strategies, and perry will stay with us after his break. I hope you do, too. Talking alternative radio twenty four hours a day. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics. Politically expressed buy-in, montgomery, taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam lebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Dahna i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two, eight sixty five nine to nine xero. Or visit w w w died mind over matter. N y c dot com you’re listening to the talking alternative network. Welcome back to the show on with federal lobbyist perry wasserman and before the break we were talking about the scope of the tax exemption, just the existence of tax exempt status and senator grassley’s enquiries about how how much that might cost. This is s o i understand very your point when, when he starts looking at things than people get concerned. But this is ah different way of looking at that tax exemption. Isn’t it as a cost? Exactly what what? Essentially maybe behind grassley’s request is a natelec to paige the tax exemption itself, a cz what we call in washington attacks, expenditure and attacks expenditure is a term that, you know, perhaps you, tony and many of your listeners are not familiar with but basically tax expenditures airways that the federal government spend through the tax code it’s the way that they kind of achieved policy priority to the tax code. The most popular example of, you know, the most well known example of ah, tax expenditures, the the home mortgage interest deduction one that hits more close to home, of course, might be the charitable deduction. That’s also attacks expenditure tax expenditures right now are becoming heavily disfavored in washington, they cost a lot of money. They’re not subject to annual review. A lot of them have just been added to the code year after year and nobody’s really looking at these things. So the thinking, maybe, is that, as senator grassley starts teo, look into this. This cost of the tax exemption, it may be in an attempt to paige it as a tax expenditure, and certainly not get rid of the entire tax exemption system. The senator has actually gone on the record as saying that certainly not his attempt, but to look into maybe some of the segments of entity and see if there’s some way to define them on at risk of kind of oversimplifying it. A lot of people talk about this debate of so called good charities versus bad charities in the one area where we think. Policymakers may start is in the fee for service segment of the non profit sector. We certainly know that buy-in that policy makers have been interested in universities and hospitals and credit unions, increasingly software companies that have non-profit status. So that may be where they start. Okay, now, senator grassley is not the ranking republican or he’s. Not sorry, i think that’s wrong he’s not the minority leader any longer, but he still has a lot of power on the senate finance committee. Yeah, he’s, no longer the ranking republican on the finance. There was kind of a, you know, a shuffle after the last election, and he has taken the ranking spot on the judiciary committee. But as i said, he’s still remains on finance. He’s, obviously, senior member hey worked very closely with the chairman of the finance committee, senator baucus, from montana. So he is definitely continuing to play the role that really he’s played since two thousand for in-kind of looking into the sector. And what about senator orrin hatch, who is the the minority leader on the senate finance committee? What’s his general take on non-profits sure, senator hatch eyes the ranking republican on the committee, he, too, works very closely with senator baucus. They have a good working relationship on some of the specific reform issues that grassley has been pushing. We’re not quite sure where senator hatch stands as of yet it’s, still early in the session, but certainly he’s supportive of the of the sector, is a lot of great non-profits in his state that i know he works very closely with. So we’re really hoping he will kind of continue, you know, in this supportive role and hope we turn into a real champion for the nonprofit sector in minutes. Okay, so just very interesting, you know, that the charitable deduction and the and the scope of tax exemption on a new way of looking at that all. Sort of uncharted ground, but could be could be serious. Well, serious implications for the charitable sector, do you do you get that there’s much support for let’s the questioning of the scope of the tax exemption? Or is it really just senator grassley at this point investigating and you don’t see or hear of others interested in the same area? Yeah, i mean, that’s a great question at this point, i would say in terms of getting of cost, you know, pegging a cost to the tax exemption, it does look like it’s coming right from senator grassley. I’m not personally aware of any other members of the senate or the house for that matter that he’s consulted with, but the feeling now is, uh, that they really was just like numbers so they can decide what to do, and certainly, you know, we have advocates for the sector. We’re not afraid of the facts and what the numbers might show, but we have to be very hyre careful to make sure that those numbers aren’t misinterpret in any way that could eventually hurt the sector, there are on enormous amount of hearings going on dealing with these tax reform issues actually, senator baucus, the chairman of the senate finance committee, has pledged to hold a hearing on tax reform every single week that the senate’s in session this year. So we’re going to see a lot of this on right now, we’re just in the beginning of it, and we’re tryingto, you know, get out, you know, figure out what’s going on. But the key point is that both the charitable deduction and potentially even tax exemption issues, particularly in the fee for service segment of the non profit sector, are clearly on the table and carry your work. Just to give people a little behind the scenes is to go to all these hearings and monitor and what else, right? I represent a number of clients, mostly national, nonprofit organizations that care about, uh, issues that specifically pertain to the non profit sector. Things like charitable giving things like non-profit advocacy writes the ability of tax exempt organizations to actually go out and lobby themselves to comment on legislation and regulations, things like that as well as budget and appropriation issues. Those are the types of issues that i work on, so my job is tio you know, help clients develop their policy positions, put those positions in materials that policymakers can understand and will appreciate, and then advocate for those positions on the hill through actual direct lobbying on sometimes grassroots lobbying. And then a lot of what i do is just kind of communicate information there’s so much going on on capitol hill and in the federal agencies that a big part of my job. It’s just get information to teo my clients. I’m with perry, wasserman and he’s, managing director of five o one see strategies, which you’ll find at five oh one see strategies dot com and that c is in eyes in parentheses. Five oh one see strategies dot com, harry the ira charitable rollover let’s, let’s talk about that. It was renewed for two thousand eleven. Where does that stand for beyond two thousand eleven? Sure. Well, exactly. The irony tribal roll over is i would say probably the most popular e-giving incentive right now, non-profits of all sizes air using this this vehicle, so to speak, to raise on enormous amount of funds, which is great news. It was enacted first in two thousand six. It was extended a couple. Times. And where we are now is that a is in law through the end of this year. So the the incentive will expire at the end of twenty eleven. There is, as there has been for the past few years, a tremendous push to, uh, extend and expand the rollover past the end of this year. There’s actually, legislation pending in the senate. Which would permanently extend miree charitable roll over it would lift the hundred thousand dollars cap on direct gifts which exists now um it would also allow certain types of cram giving to begin when the individual when the donor reaches age fifty nine and a half and the other thing the bill would do interestingly it would allow miree rollovers be made teo different types of entities besides public charities that would allow the gifts to go to dahna advise funds to supporting organizations and to private foundations all of which were not included in the original roll over that has since been extended since two thousand six so that legislation is pending in the senate we hope to have a companion bill in the house soon and then what we’re going to do is work to drum of this much support for those two bills as possible and hopefully when tax legislation starts to move the idea the way it works is that we try to get our provisions attached to that bigger bill and see if we can get it signed into law the biggest difficulty we face is that, like everything, it cost money, that change is going to cost the federal government money because it will be for going tax revenue, so that makes it difficult. That’s usually the biggest obstacle we face, but we’re going to keep pushing to see if we can get it extended past two thousand eleven doesn’t become the charitable communities role then too, find a way teo to pay for it, or at least offer suggestions for how to pay for it. Or is that really beyond what? What ah, lobbyist can do or what the community it would be expected to do that that’s advocating for something that those cost money? Yeah, well, that’s, that’s really a great question because it’s something that we face all the time, our position is that we’re pushing the bill. We’re pushing thie idea to extend and expand the ira rollover it’s not our job to come up with ways to pay for it. Those air discussions that we sometimes have with staffers, but the fear is that in order to raise revenue, they would tinker with the tax code as it relates to the non-profit community and that’s certainly. Something we wouldn’t want to see way wouldn’t want to make changes so we can get this provision passed into law. So really, our focus is to drum up a much support as we can. And then as we get closer down the line, um, you know, we start to look at what are called pay for his ways, actually raise revenue and usually that’s a staff level discussion it’s not something that were directly involved with but it’s certainly something we have to be aware of. And i would just add in the that any of your listeners, if they can call their senators and asked him to co sponsor the bill, that would be a huge help. The legislation is f five five seven it’s called the public good miree rollover asked there’s about nine senators. I believe that our honest co sponsors right now, but we need many more. So it be great if people can can call their senators support and in the ongoing effort, if the community wants to participate, is there one of the one of your clients? Maybe that whose list they should be on, or how can people in an ongoing effort you know, if you need to support four months from now, find out about that, right? Well, there’s i mean, there’s a number of ah, particularly national organizations that are working on these issues. The partnership for philanthropic planning, their website is p p p net and dot org on day work on charitable giving issues. Certainly independent sector is kind of the umbrella organization that works on a lot of these different types of issues. They have a lot of great news, national council non-profits also working on these issues. I mean, there’s a lot of people in the field right now who are working on those issues that affect every single non-profit on dh, they have a lot of great sources that i think people should kind of check out. We’re running a little short of time just have about two minutes left, and i wanted teo ask you about continuing resolutions and and how those are hurting some important non-profit programs first, what? So we’ll keep you out of jargon jail because twenty martignetti non-profit was jug in jail, and i’m the self appointed ward not here to see you in their behind bars. What is a continuing resolution. Well, a continuing resolution, our cr i’s basically a short term stopgap way of funding the government. And this week actually, congress clear the city continuing resolution of the fiscal year to fund the government. The idea is that, uh, lawmakers can come to an agreement. They want to avoid a government shutdown. So they just passed the short term continuing resolution kind of like a status quo type situation, essentially the sea ours that have pass so far funding the government for this current fiscal year that we’re in at last year’s level. But in addition to that, they are making billions of dollars in cut on dh. Those cuts include some important non-profit programs, right? Absolutely. The, um, this current continuing resolution actually contains about six billion dollars in cuts. Those cuts are going toe all different types of agencies that funds programs, a lot of which non-profits are the recipients of those cuts also include a tremendous amount of what’s generally referred to his earmarks, but basically it’s just spending that’s directed by congress on a lot of those funds go to non-profit organization. So it’s it’s, not an effort that is specifically targeted at non-profits but because the government, uh, is being funded this way, not through the traditional channels, the traditional appropriations process which have hearings and committee reports and all these different avenues where people can get involved and try to influence legislation because they’re they’re funding it with the short term see ours groups non-profits that don’t have particularly sophisticated lobbying mechanisms in place or kind of shut out of the process and there also facing these large cuts so it’s really something that i think you know, we’re going to see how this plays out. We’re going to see the effects of it in the months on year to come, but it’s certainly a reality in washington right now we have to stop there. We need to have you back on the show because there are other things that i was hoping to talk about. Good thank you i’d love to have you back. My guest has been perry washington he’s, the managing director of five o one see strategies, which you’ll find at five oh one see strategies dot com and he’s, a well informed federal lobbyist. Perry, thank you very much for being on the show. Thanks for having been a pleasure, we’ll take a break after this break. Tony’s. Take two work at home moms rock yeah, you’re listening to the talking alternative network. This is tony martignetti aptly named host of tony martignetti non-profit radio treyz non-profit ideas for the other ninety five percent technology fund-raising compliance social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio friday’s one to two eastern on talking alternative broadcasting do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing or mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is we do whatever it takes to make our clients happy contact them today. Admission. Wanna one media dot com hey, all you crazy listeners looking to boost your business, why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com dafs welcome back, it’s, time for tony’s take two this week work at home moms rock i blogged this week about my experience hiring three women who are working home mom’s carry christine and tracy, and of course, i go into detail on the block, but the point that i want to make now is that work at home moms have been, in my experience conscientious, zealous workers, hard workers, detail oriented. You just have to be a little flexible because they do have kids at home but that’s no greater flexibility. I don’t think then you have to be around every other person who works in an office. I mean, people in offices have constraints, they have meetings, they have lunch time s so when it’s a work at home mom instead of lunch time and maybe naptime that you’re working around. So i mean, i haven’t found the constraints to be really that much different. They’re just sort of different labels, and i’ve found the moms who do work for me, who work from home to be really, as i said, conscientious and just outstanding helpers in helping me tow grow my business, so take a look at that. Block, of course, my block is that m p g a d v dot com and the post is called work at home moms rock also just wanna remind you that we are on itunes. We’ve been there for a while. You can subscribe download. Listen on the device of your choice, whether that’s a computer or a smartphone, a tablet, whatever you can subscribe to the show, listen anytime and that’s at non-profit radio dot net and that is tony’s take two for friday, march eighteenth. I’m joined now by our recurring and well informed tech consultant, tech contributor, the editor of non-profit technology news. I’m talking, of course about scott koegler scott, how are you? Welcome, i’m doing well, thanks to you well, too, thank you. Good to have you back. We’re going to talk about opportunity a p p p or to nitti after two nitti should you take the plunge and develop a smartphone app for you? Non-profit scott, of course, is i said editor of non-profit technology news, which you’ll find at n p tech news. Dot com scott for those who may not know, there probably are still some people. What is an app? That’s a really good question tony and after is a short for application, of course, and african used to mean a computer program today, the’s things reside on smartphones at the iphone is actually the originator of the term map, although they that the abbreviations been around for a long time. But applications could run anything from a very complex program that is downloaded and installed on the device that the iphone, the, the smartphone, whatever device you may be using to simply i link to a web page that shows up on especially formatted to fit and work properly on the device so there’s a whole gamut there. Can you give us a couple of examples of how non-profits are using aps? Sure, the simplest one is actually just having a link page that was formatted to their website. We had a better article on p tech news couple weeks ago and there’s a couple of examples there. One of them is probably pretty well known to folks that are there your listeners and that’s npr npr as a whole series of applications that are just beautifully done, and they range anywhere from show updates, articles, the segment, the articles just as they would on their website into categories. And by time, they also have aps that link you to their podcasts. Now the podcasts come down through the way of the itunes store, which actually is the way all the apse get onto yours, your iphone devices or your ios devices. Um, but that’s, that’s a really good example. Just take a look at, you know, for those with an iphone or an iowa, which means yeah, i’ll catch you on thie apple apple operating system that runs on the iphone and the ipad. Okay, that’s what ios means, right? Okay, bond, we do know from sources that i am not at liberty to reveal that national public radio actually is striving to be more like talking alternative broadcasting, which is yes, i can’t reveal, but we do have an app for that talking alternative can be heard on and that’s tune in radio it’s one app and has many station so it’s, not ours, but it does include our stream on dh sew, sew, sew your example is a perfect one, i think, because that is a sensible app for an organisation like national public radio here’s where you can find our streams and here’s our show schedule so sort of the lesson there maybe, is that the cap needs to be relevant to the people who are your constituents, right? Absolutely it’s it’s another way to stay in touch with your constituents with those folks you hope to be constituents and it’s i think the point is really just like any kind of publishing or publication, the what’s important is the content. So if you have information that’s relevant and interesting to the people that you’re addressing, they will be not only interested in installing the app but also going back to it. You know, there are how many’s two hundred fifty thousand dafs just in the itunes store and then there’s all of the tall, the the google aps and, you know, there’s getting to be an increasing number of blackberry aps, so if it gets to be very, very confusing and so you’re you’re competing with a lot of, well, what a competition. So you you need to be relevant and available? Yeah, we’ll talk in a few minutes about how to promote your app on get it, get it seen among these hundreds. Of thousands. So so it sounds like if you were going to develop a nap for your non-profit that you develop it for a particular type of phone. So you do it for the iphone or for the blackberry. Is that how it works? Um, that’s a good question, of course, the iphone might now have a majority of of users, though that’s the thing pretty quick with the android devices that are coming out and all the different kinds of variations there? Uh, ideally, what you want to do is have one after that is able to run on anyone of basically those three platforms, and there are companies that will do that. I don’t i don’t exactly know which ones do that, but i do know that it is becoming easier to do their cem some applications platforms that are provided by adobe corporation, people make photo shop and ah, and, uh, acrobat and those kind of things they are able to kind of, you know, take one application and make it playable on multiple kinds of devices, but okay, and the three platforms that you alluded to, the three platforms are our iphone, blackberry and android correct? Okay, the most popular smartphones, right? And those seven phone operating systems coming oppa’s well, i don’t know if you know that windows phone seven platform will be replacing the nokia software application. Is that running okay? Songs, which are, you know, amazingly prevalent. Kind all over the world, but that’ll be a while before that happens, so they’re actually are for major plan how to look at. Okay, so if you if you think you have an idea that’s that may be engaging that’s really, your point is, you know you want to engage your constituents, what’s the first thing you should look at if you if you think you want to developing an app for your non-profit i say the first do is to look around and search the adjusting applications, see if something similar to it, if there’s one competing with it, or if there’s one that you might even be able to piggyback on, some of these applications have been developed for specific company, while some of them are fairly generic and could be repurposed. In other words, the provider i developed a kind of a shell for an application, and for some may be reduced amount of money, they could be able to revise it so that it’s specific to yours. So look around and see what’s out there, and if any of them are are pertinent to what you’re trying to do, you know, there’s also it could be a little bit of cleverness built into aps. I know i’m a zipcar member and on the zipcar app, they’ve added something that i don’t think really is necessary but it’s cute you khun beep the horn of your car using their app beaconfire well, i guess yeah doesn’t mean, i guess it could have that practical purpose, too, and you could certainly unlock your car, but i just there there are other examples to it just being as well as engaging, just being a little clever. Bradrick and i think that is finding out what it is you probably already have some constituency, you have an email list, young people that come to your website, you might just put up there in an article that sense, considering developing and after for mobile devices, what do you need? You know, it’s surprising what people will tell you, and i would imagine that your example, the zip car was probably generated by somebody who was frustrated because there were six zip cars in the parking lot. They don’t know which one was their’s. I’m with scott koegler our regular tech contributor, we’re going to take a break and when we return. We’ll continue our conversation opportunity. Talking alternative radio twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Dahna i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two eight six five nine two nine zero or visit w w w died. Mind over matter. N y c dot com schnoll upleaf do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing or mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing effort. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is, we do whatever it takes to make our clients happy. Contact them today. Admission one one media dot com. Talking. No. Welcome back to tony martignetti non-profit radio. We’re talking about opportunity with our regular tech contributor, scott koegler scott, about the cost of doing this. It seems like it could be a little costly endeavor and that’s exactly why i remember you look around and see if there’s something out there that you could make use of right, because it’s not get down to it is programming that were to cost wanted in this pasta posting your application, you’re apt to the eiffel store to the android or whatever those are, i guess, almost negligible when you get down to a few hundred dollars. But the bigger cost is actually development of the program and it’s not really possible to put a number on that because they’re so widely based on what your purpose is. But yes, it can get very expensive. Yeah, you’re paying for program or time, but your article on the subject has some ideas about reducing that cost right, i would say. You know, you want teo to see if your community has any programming capability. You never know who your constituents are. Really so possibly make people out there have done this or know how to do it for our program. Would just like to donate either the time or or just make a financial donation to get the work done. Also seems like it could be maybe a good project for ah, computer science. College intern. Sure. Any of those programming task? Um, you know, take you see if you can take advantage of somebody’s educational experience and maybe they can do it is a project for class for maybe they just need experience and, you know, they never never downplay the the ability to get somebody else’s name exposed. So if you have, for instance, student or someone just aspiring to be a programmer or to create applications like this, just putting their name on every users phone, you know, could be incentive enough for them to do that. And after you’ve done this, then how about trying to get your kapin recognized among the hundreds of thousands that are out there? Yep. Good point. The main. Yeah, the main way i would see it is just the social networking, the networking that you already have in place. In other words, let your constituency no in the same methods used to let them know about other things. So if it’s female shoot it out in an e mail, if it’s on facebook uh, certainly put on facebook that you got it there, i don’t know if we talked about something called q r codes. Now, why don’t you go ahead? Cukor codes, why don’t you explain what these are? Okay? And i’m going to be in jargon jail here because i don’t know what you are, but i do ok, i’ll let you out. I wish i had a set of keys because i would jingle them for your funny little cerini barcode think it’s got a bunch of little dots and a little square you are, and the purpose of it is you can put that on a website or you can even print it. I have one in the back of my business card and people can aim there their smartphone at it, and the smart phone will read that and automatically go out and do whatever. That q r code instructs in this case it would be to actually download the app so it makes a real simple. They don’t type anything, and they just point the phone at click the picture and off they go in, they downloaded it makes it really, really simple. Q r stands for quick response, right? Yeah. Quick response, of course. And i see them on the sides of buses in new york city. Like scott said you, you either snap it. What? Will you take a picture of it? In some cases or in others you can use your barcode scanner, which would be an app. You have an app that scans barcodes and that will that will recognize the he’s black and white diagrams that that bring you somewhere. I even used them in my in my seminars at the end, when i want people to know where they confined all my seminar slides, which is at my blogged i have ah, q r code direct them to the block. So coming. Prevalent? Yeah, they are actually it’s. Interesting. They were originally developed for industrial use. Factory manufacturing. T get machines to operate in a certain way at a certain time, but it’s so so your point is you could use the q r code to get your constituents two download your your new app. Absolutely, and you can use the cure echoes for other things as you just pointed out as well. But again, getting your app noticed is just like getting anything else noticed. You you let your people know, ask them to spread the word. And if you if you’ve done the first piece of magic, which is it’s something that’s useful and interesting and people want to use, then they’re going to tell people about it. So, uh, you know, it’s, self propagating, hopefully, yeah. And i was going to emphasize the point you just did is having something that’s useful, clever and related to your charitable mission. I mean, this is what the people who your constituents love you for. They love you for your charitable work. It’s got to be related to the charitable mission. And i should say one thing about some applications in particular. And i think when a lot of folks think of non-profit applications were perhaps they they go directly to the e-giving function. So in other words, you want to be able to bring up on an app that lets me make a donation come? Unfortunately, apple has said that you can’t do that, so that leaves out the entire ios platform. You cannot actually take donations through an ad, which is there’s a whole movement behind getting rid of that restriction. So, as you might imagine, yeah, but i could see a way around it, maybe if if, if a non-profit had maybe a relationship with certain stores, and maybe the app could be to find those that the nearest one of those stores where if you buy something, maybe coffee at starbucks or whatever a portion goes back to the charity, so maybe it could be like a locator sure, that would be a great application would be something to be fun and, you know, everybody drinks coffee, and we’re at least a lot of us drink coffee, so yeah, that would be something to pursue. All right, sky drinkwater, she’s got okay. I’m really not a coffee drinker, but most people do. I know i’m in the vast minority vast minority i’ve been with scott koegler and he’s, our regular tech contributor and he’s. The editor of non-profit technology news, which is that n p tech news dot com scott, thanks very much for talking about opportunity. Thanks a lot, tony. My pleasure to have you back again soon. Next week, i’m looking it’s time to check back with our recruiter, paula marks and non-profit job seeker leonora to hear how the search is going and what advice paula has four leonora, that advice could help your next job search whether it’s going on now or yet to come, and i hope you’ll listen next week. I want to thank my guests again, perry wasserman and scott koegler for being with me this week, you can keep up with what’s coming up on tony martignetti non-profit radio by signing up for our insider email alerts on our facebook page, facebook and then just go to our to the show name and while you’re there, click like become a fan of the show, you can subscribe to itunes. Listen anytime, download the show. Listen on the device of your choice that is at non-profit radio dot net. Our creative producer is claire meyerhoff, line producer and owner of talking alternative broadcasting. Sam liebowitz, our social media is by regina walton of organic social media and booker t and the mgs, or the composers of our theme music. I hope you’ll listen next week to tony martignetti non-profit radio one p, m eastern. Always at talking alternative broadcasting found at talking alternative dot com. Durney metoo i didn’t think you’d be a good ending. You’re listening to the talking alternate network. Duitz e-giving thing. Cubine are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed hi and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com you’re listening to talking alternative network at www dot talking alt-right dot com now broadcasting twenty four hours a day. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three five zero two for a free consultation. That’s lawrence h bloom two, one, two, nine, six, four, three five zero two. We make people happy. I really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join joshua margolis, fitness expert two one two eight sixty five nine to nine xero. Or visit w w w died mind over matter. N y c dot com talking all calm.

Nonprofit Radio for March 11, 2011: A Conversation with Sasha Dichter

Big Nonprofit Ideas for the Other 95%

You can subscribe on iTunes and listen anytime, anyplace on the device of your choice.

Tony Martignetti Nonprofit Radio for March 11, 2011:

Sasha Dichter, Director of Business Development for Acumen Fund, a nonprofit that invests patient capital in enterprises that combat poverty.

Sasha is also a popular and inspirational blogger and speaker.

We’ll hear why Acumen’s work, and Sasha’s body of personal work, translate into ideas for your nonprofit–and your career.

  • What is Generosity Day?
  • Why does Sasha say, “I’m sick of apologizing for being in charge of raising money?”

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: Talking Alternative Radio, Fridays, 1-2PM Eastern

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Here is the link to the podcast: 032: A Conversation with Sasha Dichter
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Welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent of your aptly named host. What a coincidence that i found this show. We’re talking big non-profit ideas for the other ninety five percent, always with small and midsize non-profits in mind last week we were minimizing money management mayhem. What upmifa means for your ceo, your cfo and you’re bored. Kathy boyle of shaping hill advisers distilled the requirements of upmifa for non-profits in the forty seven states where the uniform prudent management of institutional funds act is law this week, we have sashadichter in the studio, sasha is in charge of business development for accufund a non-profit that invests patient capital in enterprises that combat poverty. He’s, also a popular blogger and speaker. We’re going to hear how accurate is work and sasha’s body of personal work can translate to lessons for your non-profit and your own career and your own personal motivation. At thirty two minutes after the hour, it’ll be tony’s take two fundraisers is your multi tasking turning people off? Share a block post with you that was based on an experience i had in the last couple of weeks. With couple of multi taskers while i was on the phone with them, and this is not really only for fundraisers, but that’s, who my block post was was directed to, and also we are media partners for next-gen charity two thousand eleven that’s going to be in town hall in november of this year. I’ll talk more about that. Both of those on tony’s take to roughly half at roughly thirty two minutes after the hour. We’re taking a break now and then after this break, sashadichter with the acumen fund, stay with us. They didn’t think the tubing getting tempting. You’re listening to the talking alternate network, get in. Nothing. You could. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s a lawrence h bloom two, one, two, nine, six, four, three, five zero two. We make people happy. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com welcome back to the show. I’m tony martignetti, host of tony martignetti non-profit radio i’m joined now by sashadichter sasha is the director of business development for acumen fund, where he leads a team that puts him, as he says, puts his head on the table to raise capital for acumen fund, and we’re going to talk about where that capitol goes. Before acumen, sasha worked as global manager of corporate citizenship g money, his responsibility there was expanding financial offerings to underserved communities globally, and also he’s had worked as senior program manager at ibm, spearheading the company’s corporate citizenship strategy. He’s, also a popular blogger, you’ll find his blogged at sashadichter dot wordpress, dot com and the blog’s on generosity, philanthropy and social change. I’m very glad that his work it acumen and his personal body of work bring him to the studio and to the show social welcome. Thanks a lot, tony it’s. A pleasure to have you let’s talk about acumen fund to start. Why don’t you explain why it’s unusual among non-profits? Sure. Well, accufund is a nonprofit venture capital fund. Whenever you say that to someone, they say well, what does that mean? S so what we do is we take philanthropy where incorporated is a five a one c three and then we turn around and make a patient capital investments in companies that are serving the poor in india and pakistan and sub saharan africa explained patient capital we have on the show, we have jargon, jail, yeah, i don’t want i wanted parole you quickly from jargon jail. What is patient capital? I appreciate that. So the idea is that, given that the problems of the world on the problems of poverty, you’re going to count, the number of people who don’t have safe drinking water don’t have sanitation don’t have access to health care in the hundreds of millions of people, if not billions, how are we going to solve these problems with philanthropy alone? And and we feel like a document fund-raising not the only tool that we have in our tool chest, and so patient capital investing is saying, can we take the freedom, the flexibility and the risk appetite that philanthropy can have but then turn around and make det r equity investments in companies that themselves are directly serving the poor, but the support is not. Only financial that’s. Right. So we spent a lot of time working with these companies. So, you know, to give a typical example. In two thousand and four, there was a company in india that was interested in providing safe drinking water to people in villages. They had a system whereby they could purify water very quickly. And that was that water healthy national latto health international and so water, health international had a way. They what they wanted to do was charge low income people in rural india very, very reasonable rate for safe and clean drinking water. And rather than do this as a non-profit, they wanted to do this as a for profit company. So accufund found that company and got to know them when they had a couple of of their systems. Each system serves an entire village of a few thousand people. I rather than make a grant to them. We made a six hundred thousand dollars equity investment in the company. So we earn. We owned a part of the company, and with that ownership stake, we had a huge investment in mid helping them to succeed. So we took an individual from our team sent them to work very closely with water, health international and really rolled up their sleeves and was side by side with them and who were some of the people or what types of expertise are you providing? You know, it really will depend on the company and what their needs are it could be, you know, very often there’s needs for financial and accounting expertise, marketing and sales operations. You know, one of our companies in india needs to go from about one hundred employees about two thousand employees in the next couple of years, so we either try to provide that directly try to provide a service provider that they confined locally, or we have a very broad network of supporters and advisors who bring a lot of expertise to the table and clearly those of the elements of venture capital that’s, right, that you’re infusing into the non-profit model that’s, right and it’s, not to say that you know many official non-profits don’t also roll up their sleeves tremendously with their grantees. But these are businesses that themselves are more often than not charging the end customers a small amount and to make the business work. And our hope is that over time, the revenues from the business world replaced the funding that were providing as the main source of capital to help it grow, you give the example of water, water health in india. Why don’t you share the example of toileting in kenya? Well, that, you know, ah, gentlemen named david korea, who himself actually had worked at a non-profit called practical, practical action for a number of years was in the sanitation space, and we have gotten to know david over a period of years in madam it’s unconference is, and he was very excited about the idea of creating a for-profit business, and i was talking to accufund about kind of finding an entrepreneur who would be interested in doing this. And, of course, what we understood overtime was that david was that entrepreneur. And so what david started doing was building toilets in downtown nairobi, both in the central business district in the slums, because there’s very, very limited access to sanitation, diarrheal death kills literally millions of kids a year, and so he wanted to, in his own words, make sanitation sexy by, you know, talking teo, you know, public. Officials were going put bright, clean, beautiful toilets with piped in music and everybody’s gonna go in there and really change the conversation around what was possible in sanitation. So he’s built a t east thirty of these toilets throughout nairobi. They were you six million times just last year accufund and made alone to david’s company, which is called ik attacked. And the toilets are called eco toilets of about seven hundred thousand dollars, which was, you know, very, very risky loan at the time. But the success has been, you know, incredible. David has been nominated and named as the african entrepreneur of the year for two thousand ten. I believe so it’s something that’s been, you know, really wildly successful beyond, you know, our our hopes that our aspirations and has really start to change the conversation about what’s possible in terms of providing large scale sanitation solutions in kenya. Scalable and innovative, scaleable, innovative and lots of interesting business models that go around the toilet. So he’s got a shoeshine business unit was renting out space, so lots of different revenue streams on at the same time. Really trying to figure out how to make this model work all across the income spectrum. So whether it’s in downtown nairobi, near the government offices, or in the slums, whether in meth, ari valley, which is one of the toughest looms globally, to try to find a way where, instead of paying every time to use the toilet, you can pay for every month to make it more affordable. Dahna that’s those were those examples in india and kenya, how much does acumen fund have invested currently around the world? So globally? It’s, about fifty five million dollars on our average investment is about one to one and a half million dollars so it’s in about forty different enterprises, and we, we threw it through our own metrics. We can say that they’ve created a total of about thirty thousand jobs globally and about, you know, somewhere between twenty twenty five million people have been affected like this. Yeah, we’re going to take a break and when we return with sasha will talk about his responsibilities that acumen and then, of course, diving into his personal body of works to stay with us talking alternative radio twenty four hours a day, schnoll are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed hi and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com oppcoll are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam lebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Dahna i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two, eight sixty five nine to nine xero. Or visit w w w died mind over matter. N y c dot com upleaf you’re listening to the talking alternative network. Welcome back, i’m with sashadichter in charge of business development for accufund and blogger and popular speaker um sasha, the the responsibilities that you have at acumen as as director of business development would explain what you’re up to. Sure, you know that as as you mentioned in the in the in the bio, my, my head is on the chopping block for the resources were able to mobilize to support our work. So i’m in charge of all fund-raising primarily philanthropy, i worked with a guy in our investing team on are we raise a little bit of invested capital as well on dh, then? Ah, everything that has to do with our presence online and, you know, broadly speaking, what i really think of myself being responsible for is the health and vibrancy and level of connection with our community, starting with our partners who are core funders and moving out two chapters that we have and other people who are, you know, advises and, like her closely connected document funds, work, how much money is document raising in a year? The’s days were raising about fifteen to twenty million dollars from two thousand seven to two thousand. Eight we did a big growth campaign where we raised about a hundred million dollars over two years. So based on the reflection that it’s so hard to grow a non-profit and rather and if you want to think about a five year growth plan rather than raising that year to year to year, if you could raise a large amount of capital to grow on idea that was really working, that that would give you the perspective and the ability to plan for the long term. And when the document start its work accufund found in two thousand one it’s actually ten year anniversary this year on dso we’re gonna be celebrating that in early november in new york. We’re excited about that. So it’s significant? I think your your title is not director of institutional advancement or director of development. Well, director of business development. So it has clearly asai mentioned and you explained acumen has this business and venture capital mission really and court to it. But you’re tight. So your title just, i think, is reflecting that director of business development. Sure, i mean, you know that the title p predated me, but i like a long time ago, i you know, i asked my readers to think of a word better than fund-raising because i said that i think it didn’t have a whole lot of mojo and you know what? I you know, i came originally from the for-profit sector and have a lot of conversations about, you know, what’s the difference between of sales and business development and business development really is about creating long term partnership, so if you’re, you know, a startup company, your business development relationships are going to be with a, you know, supplier somebody’s writing software, but the’s air long, long term relationships that are mutual benefit, and i like that concept a lot of how the relationship can be between a philanthropic thunder and a non profit organization. So i think the title works and every non-profit wants those kinds of relationships of course they do, and i do think i mean there’s, nothing particularly wrong about the title fund-raising per se it’s just has gotten a lot of baggage over the years. I was a little tough to shake that off. So what do you think of sort of lessons that more traditional? Non-profits khun takeaway. From from a human’s work, maybe in terms of risk taking or but i don’t want to put words in your mouth either. Um, i mean, i think from accufund work, we, um well, i think that there’s i mean, i think there’s a lot that others could learn from us, i think a lot that we can learn from, okay, but but for us, what we want to be open to is the broadest array of solutions that we can bring to bear on the problem. It happens that we take a patient capital investing approach because we think that has a lot of potential to help things really grow, but a lot of non-profits and a lot of social problems are not going to be dahna not could be solved with that kind of capital that we solve a grand capitol. I think that the lessons that i have found most instructive for me, a document fund is starting with this community and starting with the way in which they are connected to our work in a very, very profound way from the earliest days of accufund and really that they’re part of the or organization this idea. Of separation between the kind of the funders and the organisation is something that we really tried to do away with from day one, and i think that that’s, incredibly powerful and that’s what a philanthropist is ideally looking for us to have a full expression of themselves through their philanthropy, through their money, through their help through there, rolling up their sleeves and to really feeling that they are part of the organization. I’m jumping a little ahead, but you you blogged about something that that reminds me exactly what you’re talking about the semi permeable organization and how defining what the organization is that any day or any month can be very different that’s right now, you know, it’s, a it’s, a term that i borrowed from nico can er, who was aa partner it katzenbach partners, which is a wonderful consulting firm based in new york. Now part of booz allen and nico really shared this idea with us originally about the virtual organization that was his term to say that, you know, the people who are on the payroll of accufund or on in any non-profit are not the not the only people who doing the work of the organization by any stretch of the imagination, but when you shift your thinking to think it’s, not us, who are doing the work and then who are funding us, but instead think of this is this work that we’re engaged in together, then you start to behave very, very differently. Then you start to when you’re reaching out to funders, you don’t treat them with kid gloves, right? When you’re having conversation with them, the dialogue, the tone, you know what? If this is appear that i’m working with fully, how do i talk to them that then rather than let me tell this donor, you know, the things that they want to hear, i think that easy trap to fall into because it’s hard to raise money and it’s also easy to define yourself in fixed terms, it is there, it is much comfort, you know? I mean, the early days of accufund and really our founder is a woman named jacqueline novogratz on dh, she wrote a book called the blue sweater, which talks really about her journey towards creating acumen fund. And when she’s talking about that, you know, it was created out of the rockefeller foundation, with a five million dollar founding grant but very quickly, was funded by a group of twenty founding partners of accufund who provided the seed capital to start the organization, and in the early days, those people in there are more of them than they were of us, you know? So when we would get them together for annual investor gathering could be as many of them as could come and sort of the few people who worked at accufund we kind of throw every problem on the wall and say, hey, you know, how would you tackle this? How would you tackle that? Obviously, we’ve grown is an organization that probably, you know, seventy people work for accufund in our partner community has grown to nearly three hundred people, so our investor gatherings have gotten less intimate and more professional, kind of by necessity, but that spirit really pervades the organization from the early days, and we really recognize that it is from those people and their vision for what we could create, that the organization what was born, i’m with sashadichter he’s, director of business development, that acumen fund, and you’ll find that at acumen. Fund dot or ge he’s, also a popular blogger and speaker, and you’ll find his block at sashadichter dot wordpress dot com and his last name is spelled d i c h t e r so let’s, move a little two year your your personal co-branding i guess before we get to your body work that i think traditional non-profits would be a little intimidated, maybe by someone who spends so much time and developing a personal brandon has a personal voice as you do in in your popular blawg human obviously doesn’t feel that way any any ten now, let’s not talk about the tension, any reflection there? On what someone who has a personal brand brings to an organization that also has its own brand? Sure, you know it’s interesting when you use the stupid words. I’m very excited about the idea of having a personal voice and kind of not particularly sitting having a person. Okay, man, you know that i mean, the story was, you know, very organic. I had been traveling to india and pakistan for accufund work had seen some interesting things. We hada blawg. We continue to have a blogger accufund bloggers wonderful. Blogged about the work that we’re doing in the work in this sector, and as part of that trip, i wrote a few block pose on got, you know, they got put on accufund zb log, but then a few other folks, you know, from the magazine and india and the like, i wanted to re post them, i kind of got my attention, and seth godin is a blogger, thinker, marketer, advisor to accufund wonderful, wonderful friend his block is very inspirational to lots of lots of people, and so that was in my mind as well, and so i kind of started blogging really without much of a plan and it’s easy to start blogging the beginning because, you know, your mother reads and my wife might have read a little bit. I mean, they’re kind of felt like there about twelve different people who were reading, um but then over time, it started to become more important and in the process of doing, and i figured out what it wass and why i was doing it, so it wasn’t it was it was it was easier because it is a small decision in the beginning on dh. To your original question, i think that having, you know, we have this opportunity to have a voice in the work that we do, but i think again, going back to this question of fund-raising and how fund-raising works in the context of a non-profit it’s very, very easy to pigeonhole that kind of the fund-raising group into this little corner of this necessary evil that has to happen for the real work toe happen, and i think what one of the things that’s been very different about the way we have approached this is that, you know, no holds barred that’s just not the way we think about it at all. And so how do you if you’re going to be a person who is responsible for helping philanthropist put their philanthropy to work in a productive way? You need to really be able to have a powerful, substantive conversation with those people, and i feel like the soul all kind of is reinforcing a lot of that conversation is your own personal voice, right? That’s, right? And you’ve been blogging now three years, roughly three years on, and your voice emerges, as you said, it’s easier in the beginning, but over time you find your space, right, that’s, right? And i do think it’s been organic. You know, it’s. Not a lot of time, actually, you know, i live in westchester county, take the train home every day and that’s the, you know, twenty seven minutes, threat of block post and that’s pretty much on dh that’s, actually. Good. I mean, there’s, a lot of things. And i grew up playing classical piano for many, many years, and so i knew what i welcome in the morning that before i went to bed at night and have toe practice piano for an hour, two hours, three hours. So i think i grew up a little bit, that mindset in that discipline. So it’s, very easy to wake up in the morning and say, oh, well, one of the things they need to do before i go to bed is right a post and that comes a little bit naturally as well, but, you know, you get better at everything over time and there’s, no doubt that i feel the way that i’m blogging the ease with which i’m doing at my understanding of what a post is and what it isn’t for me has evolved just by doing the work, i think more often than not, that’s the best learning, at least for me, i think a lot of what you’re saying is subsumed in one of your more recent posts, which was have have personality don’t be afraid to show you personally. That was a great picture on that block post and again you’ll find sasha’s blogged at sashadichter dot wordpress dot com we’ll talk about personality have a personality, you know, it’s funny i wasn’t fairway market there’s one now in pelham i grew up on the upper west side of new york. City’s so i remember fairway from forever, and they had a coffee grinder that said, you can put your organic coffee beans in here, but it also will be mixed with non organic coffee. You know, these machines are really expensive and it’s getting a little ridiculous. And i thought, you know, we as marketers as communicators, ahs ceos and non-profits our hope every single day is to stand out because there’s so much noise and it’s so much volume there’s so much stuff coming at people yet, i think there’s this fear of messing up by speaking in an honest voice. And so we hide behind the way we think that we’re supposed to speak and supposed to communicate and it’s risky. Because if you speak in your very honest voice, you might like something not supposed to say well, your post as piss people off that’s okay, yeah, well, i mean, i think that, you know, the days of, you know, getting, you know, mass mass mass attention for your work, especially if you work in a non-profit are behind us, and that kind of always been, but once you let go of that idea of appealing to everybody, you have the opportunity to appeal to a small group of people and make them rabid fans and rabid fans can only be rabid if there’s something you rabbit about, you know? So i love this and i hated this was going to start a conversation, whereas i didn’t remember this, you know, it’s not really. Do you think your personal voice would have emerged if you were still at g money or ibm or or consulting booze? No, i mean probably in a different way, probably in a different way i mean, i think one of the joys of working on non-profit that everybody feels is that they could bring their whole selves to work. So i think part of the reason is institutional, you know? I mean, when i was a g, there was limits on what websites you could access, so to say that let alone what you could contribute to let alone if you contribute, but i think more importantly, i think that my own, my own voice has emerged as a result of having such a strong connection between what i believe in what i’d like to see the world be like and my day job and my day job is an all day job in an all night job because i love it and i’m so passionate about it. So i think that the one of the many opportunities people have at non-profits which, again, it doesn’t always seem to play out is we have a different value proposition to give to people who come to work for us because we can’t pay as much as everybody else, but people are putting their whole selves into that and that’s something that you know doesn’t happen in a really big company, and so how do we use that in in a very genuine way to make this work more meaningful and make us able to attract the best talent, which i really think we need to do? And i think we deserve and because the missions are so compelling because the missions are so compelling, but i think what i think, what often i know for me and i specifically remember when i was deciding to leave ji what i was deciding to do is leave the private sector, and this is tremendous fear that you kind of crossed this threshold and never go back, and my fear wasn’t about not going back to sort of the obvious reasons. I was worried that i would never find a professional environment that was a stimulating this is challenging as fast paced as what i was looking for and to the contrary, i mean accufund filling is poor, stimulating, more challenging, more path, fast paced, and what you want to say in terms of cliches is, oh, it feels like a private company or you don’t start up, but i don’t think those labels serve us at all. What? It is is an incredibly compelling and challenging please to work, and that i think, is what people are looking for and there’s no reason why every non-profit that has a passionate, great leader and that can bring people together around that mission cannot feel as exciting is dynamic is any other place, in fact, more so and no reason that every person who has that every person who has a passion, which we all do and a dream shouldn’t pursue it. And you even had a mentor discourage you from going into fund-raising yeah, well and it’s probably longer story, but but absolutely, i mean, there’s this incredible stigma and you, you know, look at the back of the chronicle, philanthropy or any kind of non-profit job board and the only boards that are the only jobs that available are fund-raising jobs because nobody wants to do that work, and i was found that, you know, curious and compelling because where i had just come from, you know, the c e o g jeff immelt came up through sales the ceo sam palmisano of ibm, came up through sales you go across the fortune fifty fortune one hundred fortune. Five hundred. Most ceo has come up through sales rolls because the job of the ceo is to understand the customer and to be able to communicate with the customer and meet that customer’s needs its amount of non-profit sector. Nobody feels like being the head of development is a pathway to running a non-profit. And so, you know, i think that we need to really rethink a lot of these things. Sasha is reading my mind because after this break and after tony’s take two, we’re going to talk about his manifesto for non-profit ceos, the first line of which is i’m sick of apologizing for being in charge of raising money. We’re gonna take a break when we come back from the break. Tony’s, take two, and then more with sashadichter stay with us. You’re listening to the talking alternative network. This is tony martignetti aptly named host of tony martignetti non-profit radio. They get non-profit ideas for the other ninety five percent technology fund-raising compliance social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr tony martignetti non-profit radio fridays one to two eastern on talking alternative broadcasting do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing efforts. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy contact them today. Admission one one media dot com hey, all you crazy listeners looking to boost your business, why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com welcome back to the show, it’s roughly thirty two minutes after the hour time for tony’s take two multitasking i wrote a block post asking fundraisers, do you seek us to suffer seven symptoms of selfish multitasking? Fans of the show will know that i’m a fan of deliberations multi tasking. I had the sort of really unpleasant experience of being on the phone. Ah, on two calls recently in the same week with professional fundraisers, andi was these were pre arranged calls, so not a surprise, and the people were clearly doing other things while i was on the phone with them, the their papers were shuffling, but but not related to the call. Keyboards were clicking and there were sounds of computing, you know, chimes and things, and, um, that was pretty off putting, and it happened haven’t happened twice in in in in a week, and i mentioned that those were pre arranged calls, i really don’t think that matters. If you pick up the phone, i think you deserve i think the person who is calling deserves your attention, so it doesn’t really matter that they were pre arranged or not, just i think, probably makes it a little worse that they they were, they were scheduled calls, so i just want you to be conscious of the attention you’re not giving people when you’re multitasking and especially if you’re profession is fund-raising where your your objective is to be building strong, meaningful relationships based on sincerity, ah, and honesty, i think you’re being insincere and dishonest to people if you’re not giving them your attention, but sort of think you’re getting away with it under the guise of productivity. So just be careful about multitasking on again. My block post was do you seek us to suffer seven simpson’s seven symptoms of selfish multitasking and my block? Is that m p g a d v dot com? I also want you to know that we’re going to the media partners for the next-gen charity two thousand eleven conference that’s on november seventeenth and eighteenth this year is going to the town hall theatre in new york city, a much bigger venue i’ve had as guests, and we’ll have again the two cofounders ari team in and join a helper. You interviewed him at the the inaugural conference last year, and we’ll have the men on. This show leading up to this year’s conference, but we’re very pleased that tony martignetti non-profit radio will be a media partner for next-gen sze second conference two thousand eleven that is tony’s take two for friday, march eleventh, back with sashadichter development director of business development of the acumen fund and a popular blogger and speaker acumen fund is it acumen fund dot org’s and sasha’s bloggers that sashadichter dot wordpress dot com sasha before the break we were you had ah ah, an inspirational and mind reading moment you’re leading into where i wanted to go next, which was your your manifesto for non-profit ceos on the first sentence in it is i’m sick of apologizing for being in charge of raising money. What’s the problem that caused you to write the manifesto but, you know, it was it was a funny story and again, you know one thing leading to another, but i have been on the road for, you know, the better part of a month, and i was coming back from the social capital markets inaugural conference is so cap conference in san francisco, and i was probably this before there was wifi on the plane probably halfway through, kind of emailing people and catching up. And i was just exhausted. And so i started reading seth golden’s book, i guess two books ago of tribes bond, as i was reading along going on page one hundred or so, he said, you know that the concept of the book is that the subheading is we need you to lead us to the the idea is that anybody can really lead a tribe, and the tribe is a group of people have shared common interests or passions, and that with the internet and our ability to connect with people directly, that is easier than ever to find tribes identified them and lead them. And so somewhere along the way, when describing that set rights, you need to you should write a manifesto. I think any other moment in any other day i would have looked at that and thought that’s a really good idea. I should do that some point, but because i was a thirty five thousand feet and i was just spent on doing anything else, i kind of closed the book and open up my laptop and started writing and what poured out? Of me was this manifesto that basically came fully formed, but really was the result of of two years of the experience of doing this job. Um and, you know, as you know, as i came into the role, never having thought about doing this kind of work, i always wanted to be in the non-profit space, but, you know, being a fundraiser, i remember there was a guy back when i was doing consulting who had at booz allen, who was a sales person before he became a consultant, and he kind of sold copiers door to door, you know, this is a guy at ten pm after we had worked, you know, for fifteen straight hours with, you know, go to the bar and kind of go to my room, you know, i just i thought that you had to be, you know, to be a sales guy, you’d be the kind of guy who went to a bar at ten pm because you’re just so thrived on that kind of social interaction twenty four seven um when i came to accufund i was excited and somewhat petrified by the idea of fund-raising and i think i talked myself into the idea that i could do everything but the actual fund-raising piece, right? I could support our dynamic ceo, and i could work with our board, i could do everything i’ve never actually have to sit across from someone who could write us a check and ask them to write a check to us, which is incredible delusion kind of gargantuan proportions. Um, and it’s true, my mentor at the time when i was talking to you about taking this role just said, don’t do it because once you go into the non-profit space, if you start being a fundraiser, you’ll never stop being a fundraiser, and when i got there, our ceo, jacqueline novogratz, we were just kicking off this what was the sixty million dollars fund-raising campaign became one hundred million dollar campaign, and jacqueline kept saying to me over the first six months, we’re going to reinvent fund-raising fund-raising non-profit sector is broken, and we’re going to fix it, come and do it in a totally different way, and i remember continually kind of nodding and saying, yeah, yeah, absolutely and what i was taking with no idea at all what she was talking about. But you know what you going to do but say yes? And on ly at the end, i guess was in two thousand eight, so two years in when we had raised kind of eighty of one hundred million dollars, did it click and did i have something to say about how fund-raising is broken and how we need to think about it? And my dream was that this manifesto would be read by literally every non-profit ceo out there and every member of the that they would use it as a tool to hand to members of their board toe just flip this whole thing about how we think about fund-raising and mobilizing capital because i think it’s our attitudes that are really holding us back and what are some of those bad attitudes, the attitudes of that, you know, fund-raising a separate from the core mission, the attitudes are that you have to be apologetic because somebody, you know, somebody has a lot of money and you don’t, and so there’s this power dynamic of, you know, kind of tin cupping and going to someone saying, please, would you support this combo and apologetic fundez pompel unapologetic instead. Of, you know, pounding the table and saying, i have devoted my life to this work that’s how valuable i think it is, and i’m going to try to explain to why it’s my passion and i hope it’ll become your passion if it doesn’t, then you should go find your own, but not this sort of, you know, supplicant relationship where a funder is someone who is more likely significantly more wealthy than, you know, the person working at the non-profit maybe has more access, maybe has, you know, all these sorts of things that we bring into that ourselves, whereas most funders don’t are not looking for that kind of relationship, it almost funders air looking for authentic jenny relationships where they can take their financial capital and use it effectively to solve important problems and express themselves through that. So if anything, i think the fault is with us and kind of creating that dynamic by thinking that that’s, the dynamic we need to create rather than creating a relationship that is generative between an organization that’s doing really powerful work on an individual who wants to make create a lot of change and how stifling of our own passion, it can be when it’s ah, so that that’s, that’s, supplicant, senior relationship that’s, right as your passion will come out that’s, right? And i think that people people are looking for that i mean it’s so incredibly difficult. You know, unless you have, you know, months and months and years and years they’re going to sit on the board to really, truly understand, you know, at a level of detail that’s totally necessary how effective a non-profit is. This is another another. Another is so hard. You know, you are when you sit across from a potential funder, you are the brand. You are everything you are that non-profit and through you and through your passionate through how you can describe what’s being done, a lot of the decision about whether or not to fund is going to be based on that. So the idea that you’d put anybody but the best person in your organization in front of the potential donor is again very, very broken. It’s not to say that there are fabulous, wonderful, great fund-raising out there, there are thousands of them and i, you know, learn from them every day. But i think as a sector, there is a little bit of a pathology of fund-raising is this necessary thing that we wish we didn’t have to do? You buy-in bringing out your own personal voice and your personality created something called generosity day. Don’t you tell us what generosity day was about? Well, it was ah, you know, his honor to get to speak at social media week together with the ceo, malaria no more non-cash andreessen, who writes a non-profit marketing blawg which, if anybody was listening, doesn’t re conscious book you should read catches, bog and ellen regard. He is a writer for fast company. I had done a generosity experiment in the end of two thousand nine, where in the beginning part of that month, asai was rushing home to work, a guy in the subway asked me for money and i didn’t give him money, which i often don’t do because i feel like, you know, intellectually, i can justify why should give to a homeless shelter rather than to a person, and i just felt like i’ve done the wrong thing and i felt like i’m going through the world talking about social change. I’m going through the world, asking people to themselves be generous and was i being true to that way that i wanted to live and i felt like i just wasn’t. And so the next day i announced the generosity experiment to spend the entire month of december saying yes to everybody who asked me for anything in particular, anybody asking for help, people in the street, musicians, whatever the case may be, my goal wass, is to practise a different reaction in myself, so tohave it become reflexive that if somebody comes to me, it looks me in the eye and says, i need your help, the first thing that i would think is i’m going to say yes, because i think i’ve gotten to a point where analytically until actually i thought, you know, there’s always a good reason to say no, and the reflects was no, and so i wanted to change that reflects and, you know, i find the only way that i can change myself to do the same thing over and over again on so that was the idea, the generosity experiment, and i always had this sense that it could be something bigger and not just about me and something i share with my readers. So that morning, as i was going to social media week, i had started thinking about well, maybe we should have a generosity day for everyone, but it was kind of one of these latent thoughts, and i e mailed my team and i think that they, you know, got the email and thought i have real work to do snusz is that him? Yeah, and and so i went to the panel and i was talking teo ellen mazarene talking to katia after the panel, and i said, i think we need to do this thing at some point. What do you think of the idea? She said, i think it’s great, and i think we should do on valentine’s day, and i said, well, isn’t that three days away? It was, you know, friday at eleven and, you know, valentine’s day was a month under on dh she said, you know, a mentor of mine has been pushing me to act mohr and to think last, i think you should do it so fast forward, you know, ran back to the office, started emailing people. My team started emailing wonderful group of folks that they had gotten to know through a website that they had launched called search for the obvious dot com, which is another great conversation for us to have, and then over time, you know, over the course of that day and over the course of the weekend, it completely exploded, and the idea was let’s reboot valentine’s day as generosity day and let’s make it not just about romantic love, but about love for everyone and connection to everyone. And if you can spend the whole day being generous, that would be the truest expression of love. And so we threw this out into the web of my readers to lots of other folks, people fast company wrote an article huffingtonpost jonathan green, but wrote a wonderful piece, and it got blogged, you know, something like fifty five different articles were written about four thousand different tweets. Nick kristof, alyssa milano. You know, millions and millions of people saw this, and the most exciting thing to me was people started tweeting, here’s, what i did to be generates are here. I saw this act of generosity, and we sort of did it in seventy two hours. We for, you know, a few million people created generosity day as valentine’s day, and, you know, we’re going to do it again next. Year after this, we’re going to come back and talk about exactly what sasha describing what he calls it, his blogged collective effervescence. This is tony martignetti non-profit radio with sashadichter. Stay with us. Talking alternative radio twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping huntress people be better business people. Dahna i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. Mind over matter, health and fitness could help you get back on track or start a new life and fitness. Join Joshua margolis, fitness expert at 2 one two eight six five nine to nine xero. Or visit w w w died mind over matter. N y c dot com do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing effort. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy. Contact them today. Admission one one media dot com. Talking. Welcome back, i’m with sashadichter director of business development for acumen fund in a popular blogger and speaker, and we’re continuing the conversation about his experiment generosity day, which was on valentine valentine’s day two thousand ten before the break, you were talking about what you later called two weeks in a block post. Two weeks later, you used the term collective effervescence around this idea that people want to belong that’s, right? So, you know, last week i got to be at the ted conference in california and there’s, a guy named tony salvador who is an anthropologist who works at intel, and he studies pilgrimages, and he said that his experience even coming to a pilgrimage as an observer is impossible not to be taken up and swept away by what he called this collective effervescence, this joy that the pilgrim’s experience when they got to holy site on and then, you know, later in the day, a guy named aaron cho blinn was talking about i was talking about his work online, a bunch of really incredible things, but getting people all over the world to participate virtually in some sort of task, i mean, erin first had ten thousand people draw a sheep, and then he made this kind of piece of artwork. And now he’s done this beautiful video in memory of johnny cash, where johnny cash fans each drew an individual cell that was picture that was played it eight frames a second to make a three minute video and what i realized, what was amazing to me about generosity day was first that that it spread so well and so quickly, so clearly was tapping into something on i think the tapping in is i think people want to do good, but they kind of don’t feel like they have permission to or just feel like they’re so busy in their daily lives that they’re not really sure where it fits in. Um, so there was this need that i think the day tapped into rather than create it, and i was fascinated by this because i thought of this people all over the country who heard about this idea in a tweet or in a block post or something and changed the way they acted, and i think the way they change their why they changed is because they felt like they were part of something bigger than themselves. I think that notion of collective effort benson’s is interesting, because the worry about the web is that it’s so impersonal, you know, your facebook friends aren’t real friends, and i think that’s that’s a real risk. But at the same time, the fact that an idea can spread and khun give people around the world a sense of connection to something bigger than themselves is incredibly powerful. I think we has non-profits if we act the right way, and we really understand this medium, have this potential to create a level of connection to our work and to one another that is incredibly powerful. Um, what do you think holds people back from executing on their own dreams? Xero that’s a hard question, i mean, i think that, you know, at least quick, i think there’s a lot of fear of, well, we talked about fear of failure, failure, feeling starting, goingto talks a lot about that. I mean, i think that i think that it’s, it’s a you know, we don’t spend a lot of time working on our dreams, i don’t think we’re necessarily feel like we’re supposed to work on our dreams working on them, but but i think a lot of people, regrettably, who spend time thinking about them and not working on them and not executing well, i mean it’s difficult to figure out where your dreams fit into, you know, your life and your responsibilities and all these sorts of things. And so i think that there it’s, at least to me where where i have been, where things have gone the best is when i i talked myself into taking the first step or told somebody i was going to take the first step before i was ready to you know, even with generosity day, i specifically remember emailing folks, some of whom i knew well on someone why didn’t know saying we’re launching generosity day on monday. You know, sorry, it’s, only two days away would love your help and my hands, you know, physically kind of shaking, which is a crazy thing, because as a friend said to me, you know, friend ah, a woman named kathryn casey, who works in ghana for accufund it’s just longer, which is expanding into west africa on dh she’s, you know, went there with a suitcase in a laptop to open up our office, you know, raised five million dollars and execute a few investments, and she and in the email supports it looked the worst thing that happens is that you’re more generous for a day and that’s it right? But this idea of i’m goingto tell people this thing is gonna happen and it’s not, and i think it’s a fear of embarrassment, a fear of failure, fear of, you know, looking silly, but the thing is that people are very, very short memories on dso, and what happens is when what i at least have found is each time that i’ve done something that i found terrifying, the first thing that happens is, you know, whether it’s somebody like catherine casey whether it’s our ceo is jacqueline novogratz, whether it’s, seth gordon, whether it’s, my wife, people, the first thing that happens that people who are close to you and people who love you and want to see you succeed bolster you and push you and encourage you and try to help you because we recognize how rare it is this this this opportunity to do something really special? So going public great idea you you’re suggesting on public may not be necessarily blogging it to the world, but going public with maybe just ah, trusted mentor or or a spouse? Absolutely just, you know, the best way i’ve found to talk myself into doing something is telling five people that i’m doing it before i’m really ready to do it. S o i think often we just need to start, we need to fail really often we need to have lots and lots of ideas, most of which are bad, and we get into the habit of finding out that bad ideas don’t cause any heart on more often without they lead us to good ideas. And so what do you dream about? I mean, i dream i dream. About a lot of things, you know, i really dream within the context of acumen fund that we will, you know, we have pioneered a new idea that seemed to completely crazy in the beginning and now there’s an asset class around impact investing of, you know, almost two hundred funds. J p morgan to say it could be a trillion dollar asset class, which is exciting to us, but on ly exciting, inasmuch as tens of millions and hundreds of millions of low income people can’t have the opportunity to live better lives. S o we dream about having a global footprint expanding into ten geography is by twenty fifteen and really demonstrating that there is an opportunity for patient capital, a zey mainstream opportunity to solve large scale social problems and, you know, that’s what? I mean, that is really a thing that i wake up every day trying teo chip away at i’m trying to help make happen. You want to share something on the personal side, you know, my wife is gonna have a baby in about ten days, so it’ll be our third and, you know, knock on what it will be. Ah, as wonderful. As the first two of them congratulations. Thank you. I’ve been with sashadichter he’s, the director of business development for the act for acumen fund, a document fundchat or ge, also a very popular an inspirational blogger and speaker, you’ll find him at sashadichter dot wordpress dot com social. Thank you very much for going on the show. Thanks very much, it’s been a pleasure having you next week legislative look out perry wasserman of five o one see strategies of communications and lobbying firm in washington, d c will be with me. We’re going to talk about what’s happening in congress and the white house around non-profits and charitable giving. I hope you’ll listen next week with perry wasserman. Keep up with what’s coming up from the show. Sign up for our insider email alerts on the facebook page. Facebook dot com tony martignetti non-profit radio while you’re there, click like please become a fan of the show, you know that you can find us on itunes subscribe automatic downloads, of course, listen, any time, any place on the device of your choice, you’ll be directed to our itunes page by going to non-profit radio dot net non-profit radio. Dot net, the creative producer of tony martignetti non-profit radio, is claire meyerhoff, our line producer and the owner of talking alternative broadcasting is sam liebowitz. 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Fundraisers: Do You Seek Us To Suffer 7 Symptoms of Selfish Multitasking?

Multitasking Can Start Early! Beware. (Photo courtesy of spanceninja on Flickr.)

I had the misfortune recently to endure two calls with office multitaskers. What unpleasant experiences. Are these Planned Giving fundraisers making their prospects and donors suffer their multitasking? I genuinely hope not.

The calls had been prearranged, not a surprise to either of them. Not that it matters. If you pick up the phone, the caller has the right to expect your attention. If you’re busy with something else, don’t answer. It will go to voice mail and you return the call when you can give your attention to the person seeking it.

I feel compelled to explain this inanely simple courtesy and professional comportment because it has been forgotten–or never learned–by some. You will find valuable advice on a friend’s site: The Attention Factor.

Multitaskers: you are rude to a person you’re on the phone with if you:

  1. Type, unrelated to the call
  2. Check email
  3. Carry on an extended conversation with someone else
  4. Open mail, or sift through papers unrelated to the call
  5. Staple, fold, spindle, mutilate or shred papers. (Aside from diners that only accept cash, does anybody spindle any more?)
  6. Text
  7. Otherwise don’t pay full attention to the call

I can tell when someone is multitasking, and I venture that most people can–including Planned Giving donors and prospects.

Here are 7 symptoms I’ve observed:

  1. Responses are delayed a second or two; inability to maintain normal conversational pace
  2. Long pauses, sometimes with sequela of other voices
  3. Vague responses, including excessive reliance on “OK” and “uh-huh,” attempting to mask the malady
  4. “I’m sorry, what did you say?” Defined in the literature as an “unctuous apology.”
  5. Keyboard or mouse clicking; stapler stapling; other desk-work sounds
  6. Apple “whoosh” that accompanies outgoing email
  7. Listening to talk radio (exception: Tony Martignetti Nonprofit Radio. If that’s your program, the caller is the distraction. Don’t answer. But it’s unlikely you’ll be called during the show. Phone company officials and counterterrorism agencies are baffled by the nationwide drop in phone calls between 1 and 2PM Eastern, every Friday. I have the explanation: subscribe to it on iTunes.)

Multitaskers: May I have your attention? Seek treatment! You are being rude. You are wasting our time.

In case you’re tempted, you won’t find a silent stapler. The solution isn’t to manage other tasks quietly. That treats the symptoms. Approved treatment regimens proscribe other activities while you talk on your office phone.

If you’re a “professional” fundraiser, you risk alienating your prospects and donors.

Planned Giving fundraisers, I assure you older people are sensitive to your distractions and feel you aren’t paying attention to them. They feel you are insincere. They are correct. Trying to build sound and lasting relationships you say?

You are shooting yourself in the chest.