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Nonprofit Radio for May 20, 2011: Pay Attention to People & Have People Pay Attention to Your Website

Big Nonprofit Ideas for the Other 95%

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Tony’s Guests:

Alice Aspen March

Alice Aspen March, founder of The Attention Factor, she has studied how to be present and give attention to others. Her work will help your relationships with donors, co-workers, board members and volunteers.

 

 

 

Scott Koegler

Scott Koegler, our tech contributor and the editor of Nonprofit Technology News discloses how to make the perfect website for your nonprofit.

 

 

 


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Here is the link to the podcast: 042: Pay Attention to People & Have People Pay Attention to Your Website.
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Dahna for-profit radio big non-profit ideas for the other ninety five percent of your aptly named host i hope you were with us last week when it was e s two event sponsorships and email security karen perry, president of eventjournal, shared her ideas about how to cultivate, solicit and steward corporate sponsors to raise big money for your events. And i had howard globus, the president of t on demand, with strategies to keep your email safe and sound and away from snoopers, and he shared info on a great non-profit discount site for getting significant email and data security savings. This week, it is pay attention to people and have people pay attention to your website. Alice aspen march is the founder of the attention factor she has studied how to be present and give attention to others. Her work will help your relationships with your donors, coworkers, board members and volunteers, and my second guest will be scott koegler, our regular tech contributor and the editor of non-profit technology news he’s done going to disclose how to make the perfect website for your non-profit so that it works for you and people pay attention to it, pay attention. This week, as we learn how to give and get attention, and on tony’s take two this week, last night’s reception at the helmsley park lane hotel for the show was a great success. A lot of fun. A good number of people came out, and i did a special interview for the show. I’ll talk about that, and also why i do radio that’s this week on tony’s. Take two. So, after this message, i’ll be joined by alice aspen. March, chanda pre recorded interview about paying attention to people. Stay with us. You’re listening to the talking alternative network. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set two one, two nine six, four, three, five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com dafs right now, i’m joined by alice aspen march, the founder of the attention factor, you’ll find that at the attention factor dot com alice is has appeared on many television and radio shows and has been extensively quoted in print and online outlets talking about attention. Alice aspen, march welcome to the show. Thank you, tony alice, there aren’t many people talking about paying attention and giving attention to others. What first do you mean when you’re talking about attention? Well, first of all, you’re right, nobody is talking about it like i am paying attention is the most important part of our lives because attention is with us twenty four seven and people know today when you’re not paying attention, especially when you’re on your cell phone or you’re texting or you’ve got your earphones on or you’re looking at your computer or your answering a phone, and people feel that what i mean by paying attention or being present is when you are listening to somebody when you are looking at them, when you’re in their energetic field and when you’re not, people can feel invisible or not respected or not included are angry and they they withdraw. They act out. The roots of your work are pretty personal. Yes, they are, because i have three adult sons. And one day i discovered that my youngest one, who had been a television addicts nobody was talking about that at all at that time had gone on to abuse drugs, and i was really terrified tony, that i could lose him. And so i went looking for the role i played in his dysfunctional behavior and att. First i changed my life, selby, but i didn’t know what i was looking for. It was very frustrating until i had an epiphany in a u c l a extension class. I lived in los angeles at the time. I had an epiphany over the word attention, and i knew that was a clue. So then i went looking for everywhere. I could find anything about it, and strangely enough, the on ly place iphone. It was attached to a d h d and a d day, and that wasn’t really what i was looking for. So i went further into the subject and i have a generalist mind. And pretty soon i realized i was reading about attention, but they never used the word. So in about a year, i had a body of work, which i took to a spot that i’d spoken at years before, and i realized that my subject matter resonated with everybody, because attention is everybody’s primary need my guest is alice aspen march, founder of the attention factor, and we’re taking your calls today. The number to call for alice is eight seven seven for eight xero forty one twenty eight, seven, seven for eight xero for one to zero for calls to alice aspen march alice it sounds like with greater attention we can increase our own and maybe and probably other people’s productivity efficiency as well as well being. Tony, you’ve just said the magic words. Yes, the deprivation of attention leads two it can lead to disease, it can lead to violence it can lead to stealing in in corporate the corporate world, people need attention and when they don’t get it, they’ve got to act out. So when they do get the kind they need, of course, productivity goes up. Morale in a corporate world goes up people’s relationships change and our positive i’ve had people who have heard me on a ship or in europe or new zealand and say to me afterwards, i don’t believe this why haven’t we heard this before? You basically just change you saved my daughter’s life or i’m going home and treat my employees differently, or i’ve got to do something about my wife or now i know what’s been wrong in my marriage for forty three years, yes, is this is obviously pervasive work that you’re doing affecting personal and professional relationships and to bring it home for our listeners, i’m thinking about relationships with boardmember sze volunteers, co workers, co workers may be working for you or you’re working for them or against you when you mentioned violence that makes me think a little bit of that phrase going postal violence, that’s not the only place the postal service is not the only place where people where we’ve seen violence in the workplace, certainly, but it can rise to that level. And is your sense that a lot of that violence stems from people not being respected and getting attention in words of one syllable? Yes, and, you know, of course, that expression going postal came out of the post office. You see, an exit interview is vital for people that you’re letting go because it’s a closure for them, and if they don’t get that when they don’t get that, they feel invisible. And he certainly went back to the workplace and made himself visible by taking out a lot of people, you know? And even more recently, there was something in in binghamton, new york. Yes, on alison. And just the minute we have left before the break. Alice really back, of course, after the break, may be there just one one way. You can give us one or two of listening better. How can we be better at giving attention? Well, first of all, you could turn off all your tech stuff. Okay. So, she’s vital. Vital tony? Yes, that’s a that’s first and foremost is my cell phone on vibrate? I think, yes, i did do it for the show. But, yes, you’re right know where we have we have kottler way have become immersed in a culture that does not listen does not listen to each other and it doesn’t seem to be getting any better. And people are feeling out there talking about that more. That he doesn’t listen to me or they don’t listen to me, or she doesn’t listen to me. We’re going to take a break. Alice, my guest is alice has been march, founder of the attention factor. Please stay with us. E-giving defending the tubing. E-giving ding, ding, ding, ding. You’re listening to the talking, alternate network, getting anything dahna. Nothing. Cubine are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed hi and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com looking to meet mr and mrs wright, but still haven’t found the one. Want to make your car relationship as fulfilling as possible? Then please join us, starting monday, may second, at ten am for love in the morning with morning alison, as a professional matchmaker has seen it all, please tune in and call as we discuss dating relationship and more. Start your week off with love in the morning with marnie alison on talking alternative dot com. Talking alternative radio twenty four hours a day. Oppcoll welcome back. My guest is alice aspen march. The founder of the attention factor at the attention factor. Dot com alice. Right before the break, we started to talk about ways that we can give attention in in much better ways and pay attention. Mohr and you mentioned turning off our tech gadgets. What? What else? How else should we be bestowing the attention that is so much needed by the people we work with and live with? Well, certainly one way in a unique way. That’s not very usual is to ask them. Ask somebody what kind of attention would you like from me? And i could bet that they don’t even know. So the next sentence that you would share with them would be. You may not know right now what kind of attention you want from me. But when you figure it out, please call me. Please let me know. So i can either give it to you are we can talk about it o r o r it would make good conversation. So you think in a professional relationship that’s ah, that’s. A fair question to ask. Now, this is let’s say, boss and employee and the employees, i guess asking the boss what kind of attention do you need from me? Absolutely. Yes. First of all, it makes the employees feel visible that the boss really cares about her or him, and it opens up a whole world of communication. Absolutely. Alice, we have a caller. Barbara, welcome to the show, barbara how thank you what’s. Use your question for alice. Barbara. Well, the friends that i want, i know that i’ve turned with computers so that i’m giving her one hundred percent of my attention. Thank you. Also, i grieve if what you’re saying and i tried to do that, then how can you paying attention to someone when you, when you’re talking to someone who just talks in circles, who never gets to the point? And it could just get frustrating? In-kind that when that happens, my mind, i just go where had also focus, focus those difficult, sort of, maybe frustrating, even moments when someone isn’t getting to the point. Alice so what do we do, what we do in that situation? First of all, how do you feel when that happens? Barber to you, that’s important to realize how do you know when i’m not getting to the point. Yeah, well, you’re feeling frustrated, right? Okay, well, probably one thing you could certainly say to the person is i don’t think you’ve heard what i said because i’m feeling very frustrated about something right now. That’s a direct communication, okay, are you got to say that? Well, i’m sorry to hear that. I know they would have had to see that that’s a good thing to say, oh, good are i need you to repeat back what i’ve just said to you, so then i know that you got it because it’s really important, alice is clearly all about open communication that sounds like the advice that you’re giving not to be afraid to sort of, i guess, obviously politely but firmly ask for more, ask for the attention you’re seeking and in case of barbra’s question, ask for affirmation of what it is that you’re looking for are acknowledging tony, close communication doesn’t work, so you have to have open communication, but you have to know really what you need and if you need somebody to stop talking in circles, which is so really normal, you need that you have. To you have to let them know they’re really not getting you a zay said the way to get the way to alert them to that is to get to never repeat back what you’ve said, barber, does that help you? Thank you. All right, thank you very much for calling barbara. The number to call if you’d like to talk to alice is eight seven, seven for eight xero forty one twenty my guest is alice aspen march, founder of the attention factor. Alice let’s focus more on how we can be better at giving attention be more attentive. Eso you’ve mentioned turning off electronic devices? I mean, those air obviously distracting, and your point is people feel that distraction, um, asking for attention, asking what type of attention is being sought. Are there other ways that we can be better at this? Well, once you ask somebody what kind of attention they need and you start a conversation, you’re going to get lots of information, they’re going to tell you what they need and how to give it to them and and and miracles happen. First of all, you’ve got to know that way are three different kinds. Of people, some of us need attention visually, some of us needed auditory lee. Is that a word? Yeah, auditory and another. Some of us need a kinesthetic lee. And when you established in aesthetics is movement correct? Like i’m flailing my arms right now as i’m talking to you, right? Well, you can hear it in people speech. They will either say, you know, i really see what you’re talking about. I hear what you’ve said. I really don’t feel that well, that’s a big clue that comes from really listening when you get that clue, you could address that need in that person and put it in put your conversation in visual terms or auditory terms or keane aesthetic terms you don’t. I’d like to talk about retention. That’s a new popular issue right now, it’s not only an issue in in your area but it’s in the issue that i’m working with now college kids, you know it usedto only belong in the corporate world. They would talk about retention because people leave. There was a tremendous turnover. Well, college kids, they’re not leaving and trustees air now leaving and i believe firmly cause i hear this from enough people that they leave when they don’t get their needs met and their primary need is for attention. We’ve had a show actually about retaining the good employees that you work so hard to to recruit way look to recruit the best not only employees, but also board members and volunteers and it’s difficult for the organisation when there’s a lot of turnover. Um, your point is you think some of the this turnover could be reduced if people would just be more open about what they’re needs are around attention and fulfilling those needs. Toni, i’ve got lots of research in my files showing that employee turnover khun b reduced when employees start to get the kind of attention they are they need, and i’ve worked with a group. The bottom line personal publication corporation had a fall fabulous experience. It was an experiment. It was called i power. Yes, tell us and they were losing a publication and they had tremendous turnover and stress in their workplace. And they developed this experience where they got their employees to tell them how they felt they could do their job better. There was a process involved in this. But not only did employ turnover cease, the bottom line went up and and the hundreds of dollars were saved in tiny ways, because employees know about waist and they really don’t want to waste their time, nor their owners resource is that it was a miracle. I took that course twice to see if they were doing what i wanted them to do, and they were a fabulous story. Fabulous. This reminds me two of something that was in the is in the news very recently, there’s ah, a university, harrisburg university of science and technology. They’ve decided that for one week they were going to turn off access to all social media to the students so there would be no text messaging, no facebook access, no twitter access for for a solid week and these air all the sorts of distracters that you’re talking about and what happened? No, they haven’t done it yet, it’s coming on, i do it. I would like to know what they’re going to do. I mean, how it turns out, you know, there was a president of santa monica college when i lived there who decreed dead for one hour, just one hour a week, his staff and his service people would do nothing but read that’s. What he proclaimed and the whole campus changed. People were starting to talk to each other again. The gardeners were talking to the only students because everybody want to know what the other person was reading. The point is, we need that in our lives. We need a turnoff. We need to start looking at people and paying attention. You know, i just moved to new york from los angeles where i spent my life in a car isolated the difference. And living here is so overwhelming because i take the bus is i take the subways and i look at people and i talked to people. People are people, people are people all over and they want to be talked to. They want to be looked at. They want to get directions if they look like they’re lost. I stopped. I stopped a couple of the other day in grand central station because the man was taking a photograph of his wife and i said to him, how would you like me to take a picture of both of you and this guy? Smile? From ear to ear, he couldn’t believe it. A small gesture. You and i met on the subway. We met on the atria. We did did that’s how we met on the time we got to know each other. If someone has a difficult relationship with let’s, say a boardmember because that’s, those can be sometimes the most the most excruciating. Ah, they where should they really start to try toe engage the person mohr or teo sort of hell. The relationship. Well, i think if you really know that the relationship is out or not working, you ask him out for lunch and you say, you know, i’d like to talk to you about a few things and that’s when you could say, you know, i get that there’s not a lot of attention around here. What kind would you like? Are we are we scheduling meetings at the wrong time? Are you being harassed by my staff? Are you getting too many emails? But, you know, over food, some wonderful things happen, and generally a person when you’re eating with him will be more comfortable and feels safer. Ah, and you could ask him, of course, if this is a good time to talk about what’s going on that the non-profit you’ve gotta enroll, people enroll in an engage in rolling and gay just asked permission permission for what? I ask permission to talk to him about what’s going on at the non-profit that is attention. I happen to like your idea of sharing a meal with someone it’s, it’s, it’s, a physical, sharing your sharing a physical space, the table. I also like that meals in a restaurant are timed. We know the flow exam there also are going to be the office interruptions because you’re out of the office and adhering to your advice, you’ve turned off your cell phone. You want to be attentive to this person? So you have you’ve eliminated distractions, hopefully, and then there’s the physical level of the physical, but the sharing of a meal and be sure you pick up the bill don’t let him i want to give you another example that occurred in one of my workshops. Ah woman’s boss would call her in for a meeting, and either he was on the phone or on his computer or texting or something, and the meetings were generally disasters. Because he would give her moments. And she said, what could i do? And i said, next time you see him in the hall say, could i have seven minutes of your time with no interruption? You know, if somebody hears is a beginning and the end, they can handle that. And so they a set aside a seven minute time and went in, and they had the meeting with no interruptions. And he was the one at the end of the meeting. Who said, you know, this has been the best meeting we’ve ever had in just a brief period. Yes. And she was she was elated because when she walked out of his office before she felt deflated, depressed, un respected and areva nails particularly invisible, which is a terrible place to be and they were able to turn it around in just a seven minute meeting. That’s, right without interruption. You doing a five minute meeting? Alison? Just a minute. We have left. This also gets me thinking about two types of people. Are you actually think of the movie pulp fiction? The scene with uma thurman and and john travolta? Are you the kind of person? Who listens or either kind of person who waits to talk? Yeah, good question. There are both in our land and i’ve been guilty of both. So i am particularly joining the first group where i listen until the people are really done. And you know, tony, i’ve had people say to me, you know, you’re really a good lister, so i know that it’s happening for them. Well, john travolta would admire you because he answers that he’s the kind of person who waits to talk, but he says he’s working on it. Alice, we have to leave it there. My guest has been alice aspen march, the founder of the attention factor you confined alice thehe tension factor dot com and i want to thank her very much for joining us in the studio. After this break, we’ll be joined by scott koegler. That was my pre recorded interview with alice aspen march. Hope you enjoyed that. We take a break now and when we return it’s tony’s, take two and then i’ll be with scott koegler and we’ll talk about howto have people pay attention to your website. Stay with us. Hyre you’re listening to the talking alternative network. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed hi and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping hunches. People be better business people. Buy-in hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com zoho welcome back, it’s. Time for tony’s, take two. I hosted a reception just last night at the helmsley park lane hotel for the show. We were in the leona helmsley suite, which was very nice that actually used to be the only helmsley’s home, so you could imagine it quite an opulent suite overlooking central park set on the forty sixth floor, and we had about fifty guests at the reception when it was a very lovely night, i interviewed naomi levine, who is the executive director of new york university’s heimans center for philanthropy and fund-raising and i’ll be broadcasting that interview with her on a future show coming up shortly. Also this week’s blawg post. Why i do radio i was at the nbc studio tour about a month or so ago with some friends who were visiting from outside new york, and we took the studio tour, and at the end of the tour, they asked for volunteers who want to record something in the newsroom. And as i’ve been doing since third grade, the mistake i’ve been making since third grade, i shot my handup and i volunteered and i ended up doing the weather for a brief newscast so you can see that video of me doing whether in the nbc studio on my blogged at m p g a d v dot com and i called the post me doing tv why i do radio that’s tony’s take two for friday, may twentieth with me now is scott koegler, of course, he’s, our regular tech contributor, he’s, the editor of non-profit technology news and we’re going to talk about how have people pay attention to your well website? Welcome, scott, how you doing? I’m good tony, how you terrific pleasure to have you back. Good to be here. All right, let’s, talk about websites and i’d like to just actually start with the name of the website the domain name. You have some advice around domain name for website i do i have funny of one of the things is that if you have a website, if they have one that was generated with one of the free utilities and your domain name, maybe something like by non-profit dot, three webs st dot com and you know it works. It gets people there but it’s not catching e i mean, people may know the name of your non-profit but they’re probably going to type in something more like my non-profit dot com or my non-profit dot or something. So the first suggestion is get your get your own domain name and they’re readily available, you know, for non-profits is typical to get the dot or ge extension. Typically, those will run ten to fifteen dollars, a year. They, uh and even if you already have one of those free websites that i just referred to generally use and replace the default pompel name that’s been given to it with your own domain name. Okay? And how does an organization by the domain name were first, you know, find out whether it’s available or whether they have to be a little creative? Maybe teo find availability. How does one do that process? How do you know what’s available? And then how do you do actually buy it? I have pretty much used go daddy, dot com or all of my domain names out there. There are some reasons that folks may not want to use go daddy, dot com now, those there’s a lot of political stuff going on around that, but my by much. More pragmatic than that, it works is cheap it’s, easy to use and advantages by thirty or so domain names pretty easily. Okay. Oh, let’s, stop you there. So so one person or one organization can own multiple domain names absolutely typically a comfortable on the set of domain names around their company names. So if my organization name is my non-profit, i will want to get domain name by not-for-profits not orders and probably dot net maybe dot info and even maybe dot com, though there we’ve got five domain names that’s going to be probably fifty dollars, per year. Okay, so not expensive, but you’re trying to buy all the all the possibilities around your name so that somebody else doesn’t exploited. And then you’re constituents get confused. Basically, is that it? Exactly? Okay. On dso really? So and as little as ten dollars, per year per domain name as little as yes, some of them are a little bit more expensive and some are ridiculously expensive, you know, in the hundreds of dollars, but the ones we’re we’re talking about here typically ten to fifteen dollars. Okay, so go, daddy dot com that’s a sight you’re recommending. For research, and then you also buy it through through them he simply type in there’s about as soon as you go there, you’ll see a domain name and that’s kind of like a search bar right across the top, and the most obvious thing to do is just type in the name of your organization and hit enter and they’ll come back and immediately. And they say this is available or it’s not available. It’s not available, it’ll will suggest alternatives for you, so i won’t get into what those might be. But it automatic it’s a great tool. It’s really kind of guide you to it. Ok? And if the name that you want precisely is not available that’s why i was suggesting earlier you might have to get a little creative with some variations or i guess using hyphens things like that. Okay, i don’t want to go too far straight because you do want people that were looking for you to be able tio type in your organization name as closely as possible. Of course. All right on dh. Then you have advice about email accounts also using the same name. Right? Right. Once you have. A domain name, then you khun sign email accounts to that domain. So if you have a volunteer ten volunteers in your organization and maybe three staff members, the chances are that right now, if you don’t have a domain name that each one of those people is goingto have their own email address is going to be, you know, hotmail, dot com or gmail or, you know who knows what? And it’s very it’s tough or people on the other end, people receiving e mail from them to immediately recognize that they’re part of your organization. So with the domain name that is assigned to your organization, you can typically and again prices vary and facilities very go. Daddy does have that facility and i can’t remember off hand how much they cost. Ok, so that’s something you’d you’d pay for additional isto have email accounts with that domain name, but your point being it’s worth it for identity it is and whether it’s traditional price or not depends on the the provider. Ok, if left you the credibility and the direct relationship so people get a an email from scott, my non-profit dot com they know that i’m with non-profit dot com. And they get scott at gmail dot com. They have no idea who that is. Yeah, it sounds like you know, you sound like you. You appear to be a more professional, more together organization that way. Yeah. And i would argue that this by the fact that doing that you actually are okay. All right, well, it’s the reality as well as the perception. Okay, if we could get both that’s great here, sam. Shallow. I just go for the perception. I’m all facade, it’s, all plastic. But scott is a genuine person. He goes for the death and reality depth of character. Not like me. What? So let’s, talk about some features. Okay, so you have your domain name and you got your email accounts affiliated with it as right? Exactly your non-profit name, or as close as you can get. What do you like to see on that site so that people pay attention to it and come back? No, in a variety of things. Okay. Let’s, let’s. Just take them in. No particular order. Okay? Content is king. So you need to be able to post updates and easiest way to do. That is what people normally consider a block. You know, a blogger is really just a bunch of articles that are listed in typically and dates sequential order. So you know, school down the list to see today just yesterday as you see the day before content needs to be on your site and give people a reason to come back. And that also, if you’re updating your block regularly keeps people a reason to come back because there’s fresh content yeah, exactly. And hopefully you’re being interesting and people talk about subscribing to blog’s. I have that on my website. What does that mean to subscribe to a blogger? Subscribe is simply telling the website hey, tell me when there’s a new blogged posted and there’s a variety was doing that, one of the most popular for website is what’s called a okay what’s jargon jail. Now, are you teetering on the edge of george in jail? You have to explain what are ss is our stands for really simple syndication, okay? And that by itself means almost as much as our ss. But what it does is it allows you to use a tool like google reader to bring that information either into google reader or actually into your email, so essentially i post a new block item to my website and your subscribe to it you’ll actually get a copy of that in your email. Oh, you get a copy of the block post in the email, not just a notice that there is a new block post get a link to it and probably the first. Okay, okay, so the description is email course that that’s a whole different topic, but yeah, well, we can talk about that, and and i want to remind people to that that’s something scott and i talked about when we did a feature called fabulous facebook, which was talking about your organization’s facebook page and that the remind i’m reminded of that conversation because one of the things got recommended was having of youth utility there, where people could sign up to get email messages from you. Get your regular email messages from the facebook page where they could sign up, and that was the february twenty fifth show. This year, it was called fabulous facebook. Okay, so keeping people current with your with your your blogged is it isn’t. It pretty common now that the block really is the website scott difficult? Yes, the block generally makes up most of the content of the website. And yeah, so that’s s o i think just, you know, a couple of years ago way used to seymour where there was a website opening page, and then there’d be a link to a block inside. But i see more now that the block is the opening page and i know that’s how i do it on my site, but i’m not saying that because i do. I’m following the trend. I didn’t create it and you mentioned facebook. One of one of the other subscription methods on this needs to be a feature of the website itself is that if you post a new block in addition to posting it to the speed, it will also automatically posted both to facebook and twitter. So all right, essentially, what happens is if a visitor looks the like button on the website and of course that’s, a feature that has to be enabled us. Well, then, that the person like the website and the here backed of liking the website in the function that is built into the website and then take that new block post and posted directly to facebook. So if your main interaction with the internet is facebook, it’s gonna pop up in your stream, okay, so you’re you’ve posted to your blogged and people who like your blogged meaning like it, as in facebook, like they’ll they’ll get your new block post on their wall. Is that right? Okay, all right, so these are a lot of these are a lot of interesting features. I mean, how do you build all these little things in, like posting to twitter automatically when you post a block or adding the like button functionality to your website? How did these little things get in there? Sometimes? It’s easy, sometimes it’s not cans on who’s setting up your web site depends on your website provider because on the tool, the i think previously talked about webs that you’re using, we’re pressed. Yes, we have talked about wordpress, right? And my my tool of choice is juma, and, uh, i know that i’m not familiar with that much with wordpress, although i believe that since it’s still popular, probably those incorporate or at least have yes, ability to incorporate some of these features and that’s the same thing with julia. Would scott wanted us spell jew melissa and give the earl for it to j o m l a and it’s a dot or gall, though dot com will get there as well? Ok, it’s open source free doesn’t mean that it’s that every part of its free but open source software, you could make use of it and that’s for creating a website that would include a blogger or creating a blogged that is the website. Yeah, it’s, kind of a little different from work best, which really started life as a blogging applications juma is what’s termed a content management system, and so one of the things that it manages out is a lot, but it also convicted advertising hyre wake up and we’re going to get to that after the break. We’re going to take a break, scott koegler will stay with us, and when we come back, we’ll start talking about accepting donations on your website that people are now going to be paying attention to stay with us, please. Talking alternative radio twenty four hours a day. Do you love movies, then join me and share your opinions about him on the radio. This is mike, a movie fan like you, starting may tenth. Join me every tuesday night at six pm for my new show movie time on talking alternative dot com. Call me live or email me at movie time radio. At gmail dot com. We’ll talk about all the blockbusters whose the best director and which movies air overrated, among many other topics. Join me for movie time. Tuesdays at six on talking alternative dot com. Looking to meet mr and mrs wright, but still haven’t found the one. Want to make your car relationship as fulfilling as possible? Then please join us starting monday, may second, at ten am for love in the morning with marnie. Gal ilsen as a professional matchmaker has seen it all. Please tune in and call as we discuss dating relationship and more. Start your week off with love in the morning with marnie alison on talking alternative dot com. This is tony martignetti aptly named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent technology fund-raising compliance, social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio fridays, one to two eastern on talking alternative broadcasting do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing efforts. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy. Contact them today. Admission one one media dot com talking dot com. Dahna there was one commercial in that break that was very articulate, something about non-profit radio hope it stood out for you the way it did for me. Hyre stay with me all day scott koegler is with us, our regular tech contributor, the editor of non-profit technology news, which you always find it n p tech news. Dot com scott about thiss online giving importance to a website important non-profits absolute and again it’s one of those functions that needs to be added to a website. Some tools make it pretty easy. Some require additional programming. Again, i’m really with julia and it’s, one of those add ons that can be put in a pretty, pretty easily. Most of these go to paypal, which is, you know, pretty easy to do. Yeah, i think that it’s generally recognized me there, and even with paypal, you can accept credit cards. Yeah, that is very common. And we did talk about that previously. Also on that february twenty fifth show. What about keeping your people your constituents? Apprised of what’s going on through, like through newsletters? How can your blogged support your newsletter activity? The easiest way is to use the block entries that you put in as just part of your normal update a cz your newsletter comes and that’s an alternative way of getting information to your constituents out an alternative who either the speed or the or the facebook updates. I personally like those letters because it gives me the opportunity to select out the articles that i want to present i could put him in the order that i want, i can add images, pictures, links to other what other resource is within it? And, uh, again, depending on the tool that you’re using, whether it’s, we’re press or junior or some other tool, there are functions that make it easy to say, okay, but this article, this article, this article put him in this order and send up main now almost. Okay, so now you’re repurpose ing your blawg articles for your e newsletter because i’m just so people know we’re talking about an online newsletter and e newsletter that people are going to get. My email, right? Yeah, but now that i don’t know what if people are regularly subscribing to your block, then your newsletter is kind of redundant for them. No, it can be. Some people like to get consolidated, but, of course, you need to be able to allow people to opt out of any of their subscriptions. Whether the newsletter subscription argast. Sabelo let them have that flexibility, okay? They’re complaining completely. Yeah, you’re breaking up a little bit there, so i’m just gonna repeat just a part of what you said, which was you need to give people the opportunity, the option to opt out so that if they are subscribing to your r s s feed getting your block posts the way scott described, maybe they want to opt out of getting your e newsletter, right? Okay, what should this thing this this website look like? Good question and that that’s really open to it kind of hyre the style of the organization, i mean, some can be very formal, some can be very informal. The good thing about most of these again, i’ll talk about weird press, and juma is that there is pretty much an unlimited supply of what’s called templates, and you can apply a template to your website and give it a new look and even change it. You can even change it from page to page if you want to, but the design really is a matter of taste and making sure that it fits within the overall style and perhaps not only style, but you might want to deviate from those templates to have ah, designer who’s goingto do something so that your site is identical to the rest of your visual identity. Yeah, can you? Usually if you are using the templates, can you can you usually import your own artwork so that you can at least have elements that are the same? Like, i mean, you want to bring your logo and if that’s possible is that is that kind of functionality? Absolutely. Those air parts of the initial sped up generally. And because of the way these things were made, there’s usually quite a bit of online help that either can say you go on to the support sessions and you say, how do i do this? Forgive you inspections for you pay a few dollars, get someone too, actually customized to exactly the way, okay? And you find the online help to be actually helpful. Decently robust? Yeah, they’re very good people. He’s kind of systems are, i guess mildly put it fanatical what they do. Okay? And so i think an important message for small shops is that you’re not alone. You’re probably not the first person to have. Encountered a problem with juma or wordpress? Used. Use the online help resource is all right. Wait just a couple minutes left. You know what i find always annoying tio have to look for and sometimes i don’t find it is a way of contacting the organization. You know, i’d like to go beyond your blogged. I’d liketo actually maybe talk to somebody. Or or at least we have the chance to email somebody. And sometimes you can’t find that so easily what’s your thoughts on contact. Well, the standard is at the bottom of the page. There’s a length that says contact their standard that’s pretty much always there. But, you know, certainly those states not they’re pretty frustrating, depending on how important it is the organization’s actually get contact. He may want make-a-wish prominent as the donate, but okay, and again, you were cutting out a little bit. So you’re you’re advice to make the contact button as prominent as the donate button if that’s important to your organization. Yeah, i know that’s the standard down at the bottom that should be looked contact, but and that’s, the first place i look, but sometimes it’s not there, and i have to go hunting for howto email somebody or send it if it’s not an e mail, send a message using the site ondo that crucible frustration leased for may. You don’t want your visitors to be frustrated that, uh, that’s a big deal, i frustrate easily, you know, because i’m shallow person. So it it all goes it’s all consistent with the shallowness and the facade and the perception it’s, it’s all bundled together and something that i need to talk to my therapist about, okay, we have just like a minute left. Scott, what about having a community? Is that like a place where other people who love love your organization, khun gather, is that worth doing? Or should that just be your facebook? Your organization’s facebook page? It depends on your community like everything else like you. Facebook is great if you want to have a relatively open community. What two people engaged it’s entirely possible to build a community function into your website. Juma has a couple of these that air very much facebook like except that they’re closed community. So information and conversations that go on inside that community, stay there, they’re not public. As they are pretty much in the on facebook and the other thing is that, uh, if you can set up your own terms and conditions of that that are much more favorable to those people that use it. In other words, facebook, anything you put on facebook is the property of facebook and they can do anything they want to, and you can kind of go the opposite direction of that say, ok, if you post anything here, you could take it off any time you want it’s your property if you put a picture up it’s your property and, you know, so sometimes it’s more advantageous to have this kind of locked up communities than it is to be open to the world. So it really eso it really depends on what the character of your community is that you wanted to be, scott, we have to leave it there. Scott koegler, our regular tech contributor and the editor of non-profit technology news, which you’ll find at n p tech news. Dot com on in that conversation scott ni refered again teo are the fabulous facebook segment that he and i did together, and you’ll find that again. On the february twenty fifth show, also, i was referring in a few places to my blogged on, if you want to take a look at that, that is that m p g a d v dot com my thanks to alice aspen march for letting us replay her earlier interview and, of course, my thanks to scott koegler next week is going to be a show from the archives, but i don’t know which one yet i haven’t chosen. So the best way to know about what’s going to be on this show is to keep up. By signing up for our insider email alerts on our facebook page, i actually take scott koegler advice and you go to the facebook page facebook dot com tony martignetti non-profit radio there’s, a link there that will let you sign up to get the weekly alerts for the show and that’s. How you can find out what’s coming up while you’re on that facebook page, you can also click the like button, become a fan of the show and then, as scott said, what we post on the show page will show up on your wall and that’s another way for you to know what’s coming up and that’s how you’ll find out what’s coming up next week because even i don’t know at this point, we’re always on itunes. You subscribe. Listen, any time on the device of your choice, go to our itunes page by entering non-profit radio dot net that will take you to our itunes paige, the creative producer of tony martignetti non-profit radio is claire meyerhoff, our line producer. Today was janice taylor. Sam liebowitz is the owner of talking alternative road casting, but he didn’t produce the show today. Janice did. Our social media is by regina walton of organic social media. We did an outstanding job promoting that reception i told you about earlier. God, i hope that you will be with me next week on talking alternative broadcasting at talking alternative dot com that’ll be next friday, one to two p m eastern and, of course, always on itunes. Listen, any time at non-profit radio dot net hope to be with you next week. Upleaf durney i didn’t think that shooting getting ding, ding, ding ding. You’re listening to the talking alternate network to get you thinking. Nothing. Good. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Do you love movies, then join me and share your pains about them on the radio. This is mike, a movie fan like you, starting may tenth. Join me every tuesday night at six pm for my new show movie time on talking alternative dot com. Call me live or email me at movie time radio. At gmail dot com. We’ll talk about all the blockbusters whose the best director and which movies air overrated, among many other topics. Join me for movie time. Tuesdays at six on talking alternative dot com. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help piela we take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three five zero two for a free consultation. That’s lawrence h bloom two, one, two, nine, six, four, three five zero two. We make people happy. Do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing effort. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy. Contact them today. Admission one one media dot com you’re listening to talking on their network at www dot talking alt-right dot com, now broadcasting twenty four hours a day.

Nonprofit Radio for May 13, 2011: Event Sponsorships & Email Security

Big Nonprofit Ideas for the Other 95%

You can subscribe on iTunes and listen anytime, anyplace on the device of your choice.

Tony’s Guests:

Karen Perry

Karen Perry, president of EventJournal, shares her ideas about how to cultivate, solicit and steward corporate sponsors to raise big money for your events.

 

I have a couple of questions for this segment. You can answer them here or on the show’s Facebook page.

Q1: Who solicits companies for your event sponsorships?

  • Staff
  • Committee volunteer
  • Board member
  • A combination of those above

Q2: In your largest event, what percentage of revenue is from corporate sponsorships?

  • 0-25
  • 26-50
  • 51-75
  • 76-100
Definitely NOT Howard Globus

Howard Globus, president of IT On Demand and guest contributor on this blog, reveals his strategies to keep your email safe and sound and away from snoopers.

 

He’s got some great nonprofit discount sites for major league security!

Here is a question for this segment.

Q3: Do you feel you have strong security protecting your sensitive donor data?

  • Yes
  • No
  • Not sure

Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: Talking Alternative Radio, Fridays, 1-2PM Eastern

Sign-up for show alerts!

“Like” the show’s Facebook page.

Don’t forget to subscribe to the show’s podcast on iTunes. Download and listen whenever and wherever you want.

Here is a link to the podcast: 041: Event Sponsorships and Email Security.
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No. Hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. I hope you were with me last week when i had a conversation with craig newmark, and we also talked about everlasting endowment. The founder of craigslist joined me hey has created craigconnects dot or ge for non-profits and those who support them, and we talked about the site and its areas of support. Craig is an inspiration to non-profits i’m thinking about this the past week, the way he works outside of his comfort zone to inaugurate craigconnects when he knows it’s a good idea, but he doesn’t really know how it’s going to turn out. So i hope you listen to that. I hope you were with me for that show and of course, it’s always on itunes, and also last week i had the co author of foundation and endowment investing, kathleen rittereiser joined me, she revealed strategies used by big endowment managers that you can take home to keep your endowment safe and invested, right? That was a segment that your cfo and you’re bored should hear this week event sponsorships and email security. Karen perry, the president of eventjournal, shares her ideas on how to cultivate, solicit and steward corporate sponsors so that you can raise big money for your events. And howard globus, president of i t on demand. Howard’s gonna have strategies to keep your email safe and sound and away from snoopers. He’s got some great non-profit discount sites for major league email and data security. So today i’m joined by two presidents in the studio on tony’s. Take two. In between, my guests remind you that we are media sponsors for fund-raising day in june, it’s, a big fund-raising day here in new york city, and i’ll talk a little about that. That is, at roughly thirty two minutes into the hour on tony’s, take two. So all that is, after this break, and right after the break, i’ll be joined by karen perry, will talk about event sponsorships, so stay with me. You’re listening to the talking alternative network. Latto are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three five zero two for a free consultation. That’s lawrence h bloom two, one, two, nine, six, four, three five zero two. We make people happy. Hey, are you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com. Metoo welcome back to tony martignetti non-profit radio, always talking about big non-profit ideas for the other ninety five percent. With me in the studio now is karen perry. She has been helping non-profits raise more money from their galas and other major special events. For more than ten years, karen has worked at several of new york’s top advertising agencies on fortune one hundred accounts and has also worked in the non-profit arena in a variety of advocacy development, casework and outreach positions. She has her master’s in social work. In two thousand two, she founded event journal, the first web based alternative to printed ad journals and program books. Karen is here to share her ideas about event sponsorships. Karen, welcome to the show. Thank you, tony. What have you, um, what’s a sponsorship? A sponsorship is an opportunity. That’s packaged where a third party or a second party organization can get some derive some benefit from supporting another endeavor and were generally talking about corporate sponsorships today. Is that correct? This fall into the same sort of pattern of fund-raising that we see with individuals in that it’s cultivation solicitation stewardship? Well, there’s a general pattern. Yes, but there’s a different motivation in general for corporate sponsors, your individual donors, but we see the same sort of general flow i mean, you’re cultivating, soliciting and starting exactly okay, we’ll talk about each of those, you know, talk major those faces. What? What types of events are appropriate for sponsorship? Fund-raising well, there’s generally a distinction between fund-raising events and cultivation or stewardship events, although fund-raising events requires some stewardship as well, to maintain the sponsors, but basically a sponsored event can be anything from a dinner gala to a golf outing to a five k run. Anything where there’s exposure to the public on behalf of the charity or non-profit, where the sponsor would derive some value from being publicly associated with it? And what what are some of those sponsor motivations? Wired wire companies doing this well, probably the most, the one that most charities would assume is for the philanthropic value of it. Ah, usually you know, corp corporate entities are run by people, and people have different experiences in life. So if the nonprofit organization is doing work that touches on the pulse or the heart strings of thie president or vice president or other other key people in the company they miss may wish to get behind it. If there’s ah employees in the company who have been touched by particular disease or helped by an organization, then they may want to rally behind that organization. But that’s, just a piece of it is the philanthropic aspect. There’s also the what’s in it for me. And i think that in this day and age, there’s a big buzz going on right now about corporate social responsibility caused marketing. And so it really behooves the organization to take a look att tthe e exposure and recognition opportunities that they’re offering too, the sponsors when they support an event. Now we have drug in jail on tony martignetti non-profit radio, and i don’t want you to have very long stint in jargon jail you mentioned caused marketing. What does that mean? Cause marketing is when a when a the opportunity basically for a company to aa or for a non-profit to offer value to a company in association with its mission. And how would somebody figure out whether the company has that kind of affinity for for their mission? So how would a charity sort of sort that out. Well, it always goes back to the people who are in the company because cos they’re not faceless. They have people behind them. So if there’s a a company president who has a brother who was developmentally disabled, perhaps that would be a hot button for such an agency. Um, but i think it’s also a matter of ah on the less philanthropic end is, you know what? Exposure to the public, what goodwill are they conveying to the community when the organization offers thie sponsor an opportunity for exposure? Oh, yeah, definitely. I mean, i’m sort of combining two areas amused, definitely talking about the mission related interest that the company may have, and then also the what a positive association interest that they would have blang allied with the being seen with the charity name. So the organization used to do its homework to know who’s being touched by which type of condition and whether or not their mission speaks to a responsible person within the company, but very often that’s, not something that they can identify. So then i think the best opportunity for most non-profits is to put together compelling packages and traditionally for non-profit events, a dinner gala might have three hundred guests or a golf outing. Might have one hundred forty four golfers at best. That’s. Not a very big audience to be noticing the sponsorship support of a company. So in this day and age, there are so many digital opportunities and media opportunities to get the recognition factor out, that the organizations need to understand, and we’re about to take a break. But when we come back from the break, we’ll talk more about some of these marketing materials that you’re recommending that non-profits need to put together to make this compelling case. Teo cos. This is tony martignetti non-profit radio stay with us. E-giving didn’t think the building getting ding, ding, ding ding. You’re listening to the talking alternate network to get you thinking. Things. Cubine are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Dahna are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed, i and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com duitz looking to meet mr and mrs wright, but still haven’t found the one. Want to make your current relationship as fulfilling as possible? Then please join us, starting monday, may second at ten am for love in the morning with morning alison as a professional matchmaker, i’ve seen it all. Please tune in and call as we discuss dating relationship and more. Start your week off with love in the morning with marnie alison on talking alternative dot com. Talking alternative radio twenty four hours a day. Duitz welcome back to the show i’m with karen perry, the president of event journal, which you’ll find at event journal dot com and we’re talking about event sponsorships. So, karen, before the break, we were talking a little about the marketing materials that are appropriate for a charity to put together. What do those look like? In-kind trying to cultivate the corporate sponsorships? Okay, well, traditionally thie formula that’s been used for the ages has been that initially, to promote an event there’s a save the date card goes out about six months before the event, then there’s typically a sponsorship letter that the charity writes that engages attempts to engage thie company in ah, connection to the mission connection to perhaps an event honore connection, teo recognition exposure that they’re going to be offering. And a typical sponsorship package combines tickets or tables at the event, along with certain, um, benefits of recognition and association with the organization. So then, of course, the invitation pack it comes out in which if there’s someone who has committed early, sometimes their logo will be featured. And so, you know, the the media met message for the event starts churning and then sponsorship is usually inclusive of some kind of recognition in association with the continuation of that. So if they have an advertisement in the newspaper logos for sponsors, khun b identified email marketing, which is a newer component logo czar identified for sponsors and then at the event they’ll typically have some sort of banners or some sort of aa journal book where the sponsors and supporters are acknowledged by having an ad and that’ll be in us and in combination with tickets and the it’s sort of sounding like there has to be, you know, a lot of recognition, but couldn’t this could this work also for smaller organizations, are more locally based, but but maybe they would just be reaching out to local companies? Sure, you know, even a small organization, if they’re having a five k run, they have t shirts where people khun can have ah, you know, logos for companies or take and i’ve seen dog walks where when you get there next to the water station, there sign ege where the sponsors are being recognized, but for the larger events, probably the single biggest recognition opportunity traditionally has been the printed ad journal and ah, that’s something that at this point is become somewhat passe because the books are our passive piece, one of the opportunities that’s out there right now for non-profits is to use digital media in various forms to offer recognition and sponsorship exposure to the companies that underwrite their events. So now there’s websites for events there’s email marketing, where they expand to a much larger audience, digital media is going to reach out to people who may not be in the room the night of the event, but who were still part of the larger database for the organization and community for the organization. So the moran organization can tie into a variety of digital media. It expands from what used to be a printed piece or printed advertisement. Okay, and that’s what? Your work is involved with eventjournal and we’ll get into the recognition. I just want to sort of work our way into that. So there was another we’ve identified you identified two reasons that companies would be interested in some kind of event sponsorship that was analogue i with the mission that they’d be in sympathy with the mission or just ah positive association with a local organization and you mentioned a third, but let’s, let’s investigate that one little bit the honoree relationship. What is that? Well, in the new york metropolitan market, honorees are really tried and proven method for bringing revenue into the event, you know, as you get outside of the new york metro area. Interestingly enough, it’s not done as much really is not so common outside new york, but we’ve learned that it’s it’s sometimes we’re suggesting it to organizations and it’s kind of like an aha for them. But basically what that’s all about is identifying somebody. Who’s either done some incredible work or made contributions to the organization or someone who’s business. They can tie their business to the mission of the event, the organization and or if not just some prominent individual who’s willing to put their name and their support behind the event for particular year. And then they either are asked or were requested are expected to bring in a certain amount of support along with there being recognized, so the honoree themselves generally underwrites the event from their company. To some extent, they’ll usually by a couple of tables, or they’ll invite their colleagues. To buy tables, and then the big opportunity, depending on the prominence of the honore, is to reach out to the vendors and suppliers and clients and colleagues of that particular business person or corporation. And ah, you know, let them know that they should show support for the fact that their colleague is being honored. Yeah, so what’s the receptivity that you find in other parts of the country when you’re having a conversation with eventjournal clients or potential clients to this to this honoree idea that you said is new to them? Well, i think that there is a general sense that, you know, asking people to it there’s a discomfort i found with asking people to not only ah chip in a certain amount of much money for their own company, but then reaching out to the next tier, then and the vendors and kind of putting the arm on them strong, arming them to pony up some money. But i think at the end of the day, one of thie ah, one of the real facts of fund-raising is that its sales? You’ve got to get out there, you’ve got to ask, you’ve gotto give people. Compelling reasons, teo, make their contribution words like stewardship. And where were the other worlds of cultivation? You know you can you can catch those and euthanize them, but basically that’s sort of like prospects, prospecting and following up and doing customer service. It’s all the same thing, it’s, just different verbiage. And you you alluded to that we didn’t call it prospecting earlier. When you’re saying that there may be people in the company or heads of the company that are sympathetic to a mission because of their own family circumstances, that’s the prospecting part of of corporate sponsorships, that’s a piece of it. But i think it’s also just knowing if there’s a company that wants to come out as being a good citizen in the community, and you have an opportunity for them to get their logo and their recognition in front of a thousand people who all share some common bond, where there’s some warm and fuzzy feeling for the fact that they have supported a mission that’s important to the individuals in the organization. That’s important to noto you know, you know what about thie the’s honorees in doing this in other parts of the country are we really anomalous in new york city? I mean, what about other cities? Are they are they doing the honoree strategy? They are there, other cities air doing work with honorees, but a lot of times it’s not as monetarily related. So, you know, they may end up honoring the chairman of the board where they may honor a great volunteer. Who’s. You know, the priest who started the programme or something like that in new york, we’ve kind of got it down to a science where you usually have two or three honorees. One is a business honoree who brings in the money. One might be a cause related, honore and a third might be just a scholarship recipient or somebody has benefited from the program. Okay, but the first of those that business honoree here in new york, i mean, there they are expected teo to put forth their vendor list. Other friends of their company there’s always an agreement. Doctor there’s always an agreement between the charity and the honoree as to what level of involvement they’re goingto have, whether they’re just providing a vendor list, whether they’re sending out a letter teo their supporters. One of the best examples we had recently was an honoree who stepped up personally, and we did a video message from eventjournal we did a video message from that honore that was blasted out on email that went tio a couple of thousand of people that the organization and this particular businessman knew it was a personal appeal from him to support the organization and then the email message click back into the website that eventjournal built for the event where all the event information the honorees byo everything to do with why they should support this charity. And then, of course, because it was an online journal, which is what our company does, it had thie ads of thie supporting vendors where everyone could see who was supporting this gentleman, and if your ad wasn’t there, it was very publicly not there and then, because annie journal is a public recognition opportunity, we also incorporate a shopping courts of people come by the rad’s right then and there and, you know, get their support recognized. And so these expectations are all laid out in advance so that the honoree on the charity know what each is expected to. Do in best practices they are, you know, some some organizations, they’re not. His bold is toe have dollar figures. Some will just ask for support and sharing of lists. Sometimes it depends on who the honoree is and what can reasonably be asked and how strong the relationship is between the charity and that particular honore. If it’s someone they barely know, and they’re just happy to have them lend their name to the organization, they have to tread lightly, expectations will be lower. Sure. S so i don’t know how to interpret the new york city version of galas and honorees, are we? I don’t know if we’re greedy or we’re just ahead of the curve and the rest of the country. Well, we’ll catch up. I think in new york, we know that were after the money. I mean, that’s the whole purpose of a fund raising event, you can have nicey nice events or you could have fund-raising events in new york, i believe we feel it’s about the bottom line, right? I’m with karen perry and she’s, the president of eventjournal we’re talking about excuse me, we’re talking about event sponsorships, karen, who should be out soliciting for the sponsorships now, you know, of course, the audience hears small and midsize non-profit so they may not have the wherewithal to get the high profile sponsorships. But who from the charity should be out soliciting these? Well, i think that it’s it’s a communal effort, there’s, generally a few tears of responsibility. Not every organization has a committee, but some d’oh. So if there’s an event committee, a committee of volunteers you mean generally it’s a committee of volunteers on dh they have some vested interest in the success of the event on behalf of the mission of the organization. So what i think is important for staff people to know is that their committee members aren’t as well versed in why somebody should sponsorship sponsor an event they may not be as comfortable with the ask itself, but they have contacts and friends and colleagues and business connections within the community. So i think that they’re a field that could be mined. I don’t think that they’re the ones who should be making the ask in general, unless you have a very sophisticated committee member on dh, then there’s generally the committee, the gala co chairs. Ok, so wait well, before we go to those let’s, just focus on the volunteer committee, that event committee so are they their role then? If they’re not actually soliciting asking for the for the sponsorship there more just setting it up so that then the staff member actually does they ask? Is that would you know, i think that in an organization that’s very well organized there’s generally a target list of companies, businesses and corporations that they would liketo have sponsor their event. I don’t see that as often as i’d like to. But i think that any time you start out with a target list, you have a much greater chance of actually closing sales or closing donation requests. So i think if you put out a list like that to a committee, you may find out that somebody’s brother in law sister in law is involved in the company and that’s information that you would have overlooked had you not asked for that. You just said, oh, who knows anybody that could sponsor us? Most committee members glaze over. Yeah, but a more specific list on dh then you you have a suggestion to go beyond the event committee itself in terms of who should be out doing this marketing for you. Right? Well, i mean, it’s going to depend on the organizational structure of this particular event. We have clients where all the asks are done by paid staff. We have others where the board members are very involved in reaching out to their contacts. Then there’s generally a gala or an event chairperson sometimes there’s a sponsorship committee, which is more focused than the committee at large. So i think, really. It depends on the structure of the event organization. But in general, what i found is that the actual asked can be started by someone on the committee or the board, but wth e conclusion and what level and what they get for that and how you package the benefits. It’s generally got to be done by a dedicated staff person in general. And in terms of that board board involvement. Is that really just about as far as it should go? I mean, what what do you think is the best practice for the degree to which the board members should be involved in this hole process? Might they also be identifying potential sponsorship opportunities? Absolutely. They might be identifying sponsorship opportunities. I think the board’s primary benefit in this type of endeavor is identifying future honorees. And then once they know someone who they can tap for an honoree for an upcoming event, then it’s their relationship with that person. Perhaps that they can then go and make the ask. And then that ask includes who do you know, mr emma’s honoree that could become sponsors and support your being recognized by organization and there’s. Ah! Number of times that, ah, potential sponsor needs to be asked right or or receive marketing materials before you’re actually gonna get an action action for out of them, isn’t it? Yeah, i think that the fund-raising sector in general is not as up one marketing methodology as i think that they could be. And so typically, with any kind of sales or marketing effort, you need a minimum of four to six times of exposure and recognition of a message for someone to even take action and more like six to twelve times for them to really be compelled to do something about it. So what i described earlier with the save the date card, the sponsor letter, the invitation and maybe a phone call from the organization that’s that’s a bare minimum. And this is two thousand eleven. We have elektronik media and we have social media and we have, you know, you can have a facebook page. You can have ah, email, marketing, web based materials. There’s just so many opportunities to teo get in front of potential sponsors. What’s the revenue expectation for sponsorships around a single event. Can you clarify? Yeah, the i mean how? Much of your revenue from an event do you think should be coming from the sponsorships? Well, i think that depending on whether what the revenue streams are, the percentage is going to vary. If it’s a sit down dinner and there’s tickets sales and then their sponsorships, you know the vast majority of the money should come in from sponsorship packages for any successful event. The ticket sales are generally just the up charge between the out of pocket costs and the ticket price, and so there’s not as much potential, whereas a sponsor dollar if someone’s donating ten thousand dollars a sponsorship and they’re getting a table and that table has ten seats that cost the organization one hundred dollars. So the up charges nine thousand dollars there’s also organisations that have journals. And so the journal is where companies come by an ad and it’s just a matter of all the ad revenue comes together. Sponsors get ads, but then people can also buy ads individually. So the cost of printing or publishing or electronically publishing that journal is taken out of the costs. So if they have tickets and sponsorships, i think it should be at least sixty percent, if not more, of the revenue. If they also have a journal, then you put the journal together with the sponsorships, and then that should be a very large percentage of the revenue. Okay, i pulled our ah, our listeners and people who follow the show on facebook and on twitter no, their replies, there were just a few, but their replies were there. Their sponsorship revenue came in either between twenty six and fifty percent, or it was a combination of anywhere from zero to one hundred might said to me, that’s, that’s a huge opportunity with a do badder than glow. I think that should be you should be vast majority, well, that’s, because i’m think i’m thinking they’re not tapping sponsorship opportunity as best they can just in the minute or so that we have left let’s talk about the recognition because that’s, where your work is the recognition that the corporate sponsor gets what what should that look? Likes a little maybe a lot more detail than you said. Well, there’s on location at the event recognition and then there’s there’s ah at large recognition, so at the event it should be very parent who the supporters are with eventjournal we produce thie e journal online, and then we bring it to the event with a presentation where all of the ads are being shown on big screens and everybody sees who the sponsors are throughout the night. It’s very colorful and robust other times there’s a printed ad book where it says there’s an ad in the on a page in the book, sometimes depending on the nature of the event. If it’s not a very elegant event they might be, they may have a banner for the company or a poster board. They may get recognition from the dais. Sometimes a top sponsor gets to have a few remarks from the dais and then outside of the event there’s all of the event promotional materials like the event website, which can have logos and journal ads and their sponsorship letters and there’s all kinds of materials where they can identify who the supporters are. My guest has been carrying perry and she’s, the president of eventjournal, which you’ll find it eventjournal dot com. Karen, thank you very much for being on the show. You’re quite welcome. It goes fast and a pleasure. We’re going to take a break, and after this break, tony’s, take two. And then i’ll be joined by howard globus, the president of tian demand, and we’ll talk about email security. Stay with us. You’re listening to the talking alternative network. Are you feeling overwhelmed in the current chaos of our changing times? 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Interested simply email at info at talking alternative dot com welcome back to tony martignetti non-profit radio it’s, time for tony’s, take two at roughly thirty two minutes into the hour. We are media sponsors for the new york city chapter of association of fund-raising professionals fund-raising day, and that is the largest one day fund-raising conference in the world. It’s on friday, june tenth, at the marriott marquis hotel in times square here in new york, and i’ll be interviewing the conferences speakers for this show, so i’ll be interviewing them podcast interviews and then later on they’ll be replayed on the show. You could get information about the conference at www dot a f p and y c dot a f p net dot or ge again a f p and y si dot a f p net dot or ge. I always talk about my blogged for the week, but this week i had a guest blogger. My block is at mpg a dv dot com, and you’ll see that my guest blogger is howard globus this week, and howard is also the guest on this show this week, so that is tony’s take two for friday, may thirteenth and now it’s a pleasure for me to welcome howard globus to the studio. Howard welcome. Get after him. Howard has over fifteen years experience designing, installing and supporting windows server and workstation products in industries where security and reliability are critical. He’s worked with mount sinai and why you health system and the hospital for special surgery? He’s, president of t on demand and here to bring his big non-profit technology ideas to the other ninety five percent. I’m very glad that his work brings him to the studio. Howard, you have some suggestions about email security? Why don’t we start with the most basic that password for email? Okay, good afternoon. As i mentioned in the blogger hyre, your password should not be the same as your luggage tag or your luggage lock. Many people keep a luggage lock of xero xero xero or one, two, three, four and currently the most common password out there happens to be password with a capital p oh, but they but people do put a capital p on it. Yes, but that’s not enough to confound snoopers. Not not enough. And actually, some people put a capital p an a number one at the end. So that zoho very that’s. Very good. We like to say sarcastic things like that. It’s. Not very good. Now you can tell because you know, you know, you know he doesn’t mean that’s very good news. Go ahead. Sorry. Basically, you want to take a look at having as complex a password as you can to maintain security. That means doing simple things, like making sure your password is not in the dictionary. People may choose a word at random in the dictionary, but a very typical hacking attack would be to have a list of dictionary words sometimes one hundred thousand two hundred thousand words. And then programmatically attack your email by just going through the words if you’re so there are programs that can go through the whole dictionary or one hundred one hundred two hundred thousand words, all trying to hit just one one person’s password there. Programs that can actually go through about five million password words in approximately six hours. Also, these gross out there in the world, and it doesn’t not somebody sitting behind a screen one of the time it’s actually an automatic process that just runs. So when somebody uses ah, capital letter on the first word of the word or adds a number one or two at the end. It’s not a very good password. What you want to be looking at is having a complex password. Sometimes about eight or nine characters is usually a good starting point. Having a number or an additional character like a tilde or an asterix in the password somewhere. Commonly, people replaced the letter e with the number three. Um so what about those replacements, like e three for e and at signed for for for a name? What’s that oh, for a that’s, right? Right. Those work, they do work, but again, those air common replacements. So you want to try and and switch it up a little bit instead of having on eight or xero for for the letter o, you might want to take a look at a seven or something like that. Something that’s not common. The most important thing to understand is given enough time and enough computing power. Any password can be cracked. So you really want to make it as complex as possible and, frankly, not worth someone’s time to use up the band with trying cracked the password. Okay. I don’t know if people are aware that it’s so easy and that just the automation allows such sort of ah, harsh attacks on on a password in a very systematic way, correct. And i mean typically things like hotmail or gmail, even mac mail, these are things that are susceptible because they are they’re known addresses and there the common. So a lot of people go ahead and attack those female, that kind of thing. Now we’re talking about the email password, but does the same apply for your other password like system? Password? Same same kind of theories apply and depending on where you are and the amount of money and or lists that you have available to you will make you amore attractive were less attractive target. And based on how attractive a target you are, you may be under attack on a fairly regular a constant basis. Yeah, charities have donor xero often they’re preserving date of birth, maybe credit card numbers that might save to make it more convenient for the person for the donor to give, but that means they’re more susceptible, teo attack, because that that’s high value information bank bank routing information bank account information all that stuff is a can be available to ah, to ah, hacker. You know, my interest in this topic started because and i mention this in the block post because i got five e mails from different companies that i do business with all related teo hacking that occurred at a company called absalon, which i’ve never heard of, but apparently they do a lot of email distribution and email management for a lot of big companies because these were all big company names that i got the warning email from but absalon i’ve never heard of absalon is actually one of the biggest companies out there. They manage many list for folks is very disown me bed, bath and beyond paypal to some extent, so i mean, these air, these air companies that absalon works with, and they have hooks into each of these systems, so they’re a perfect target. And when, when a company hires this back end company, what you’re saying is huge, but i don’t think the typical users ever heard of them. It’s not a common name, right? Right? But they’re huge. You’re you’re really you’re relying on the front end. Company to be managing their relationship with the back end company and that’s going to play two non-profits to write if definitely for non-profit is hiring a vendor? What? What do you make sure of your agreement says when you’re hiring somebody else to manage your lists for you. Well, one of the things you definitely want to take a look at when you are using an outside vendor is what kind of arizona emissions insurance they happen to have. That’s ah, that’s. Certainly an after the fact kind of thing, but certainly something that wants that you want to have in place. You want to know that that they’re even thinking about it. If you ask an outside consultant, you know what kind of arizona missions insurance you have or data security insurance you have. And they look atyou blankly. That’s, not a vendor. You want to be talking with very much further. Okay, furthermore, you want to make sure that they have not disclosure agreements in place and that they have some kind of security system that’s audited that you can. Then go ahead and take a look at at least on a quarterly basis. Oh, that that the non-profit can audit the security for how does that work? Usually. Ah, vendor that is working with not-for-profits or for a large firms will have to have their systems audit on a regular basis to be compliant with either hip of requirements or sec requirements or some not-for-profits requirements. And if they are doing an audit on a regular basis, they’ll have a report that they can then go ahead and provide back to the to the customers. Okay, excellent let’s. Talk about attachments, since we are focusing mostly on email but not exclusively. What about those lurking attachments? What’s your advice, there’s a. An increase in what’s known as fishing out in the cyberspace and wanted to spell fishing. So keep you out of jargon jail a h i s h i n g l i just want to make the point that it’s not fishing, throwing a rod, but it starts with p a change. Things go ahead. The concept is, is that an e mail is sent that looks very similar to a a normal email that would come from from your one of your credit card companies or processing company or your bank or what? Have you? And that email will have a logo and we’ll have all the text formatted almost the same as as that emails coming from the actual valid location would be, and they would have a link on it’s saying something like, please update your password, papale had this happened quite a bit about a year and a half ago two years ago, you may also get an email from something someone claiming to be ups saying we have a package that needs to be delivered. Please click on this link to confirm your delivery instructions, and when you click on that link within the email, it will take you to a website, and that website may look very similar to the to the company that you that you’re using the website of the company you thinkyou’re going around exactly, but in fact, it’s ah it’s, a fishing site, and what they’ll do is they’ll ask for information, personal information, sometimes credit card information, and they’re looking to their statement is is they’re looking to confirm that you are who you say you are, but in fact what they’re doing is what’s called social engineering and and asking for information. That normally would provide and you provided fairly freely, and then that’s information that could be used later on teo to extract funds. She’s ok, so what’s your advice, then if you if you get something, how do you tell whether it’s legitimately from ups or or it’s, not in almost no cases will you’re a vendor that you’re working with? Ask you to send, send their information, your information via email or clip through on the website the wayto always check is if you log on to the company’s website directly outside of the e mail attachment, but rather going directly to your browser. Okay, so now you’re in there, you’re ignoring the email you going right to your browser and in the browser address window? Correct? You’re saying typing ups, dot com or paypal dot com and then put your credentials in there if on e mail went out saying you need to update something, it’ll have a notice on that website to say, hey, you need to update something alright, because you’ve logged in so they know that it’s you they would know if they had sent you the e mail, they’re going to know, and they’ll remind you of whatever it is they want to do after you’ve logged in. Okay, okay, why don’t you just we just have a minute before a break. Why don’t you say a little bit about firewalls and were firewall protection? And then we’ll look more added after the drugs. Traditionally, computers come with far walls, whether it’s, a mac, a pc or a linux based operating system that’s, a piece of software that will try to keep your system safe and using that software there’s a degree of of comfort that the end user has. The question is, is that comfort valid and that’s something that really needs to be investigated depending upon where the system is connected to how it’s connected teo to the internet and what of the things you’re doing on the on the machine? Ok, we’ll look more about that. Look more at that in a moment. Take a break right now and then howard globus will stay with us, so i hope you do, too. Talking alternative radio. Twenty four hours. Do you love movies, then join me and share your pains about them on the radio. This is mike, a movie fan like you, starting made tenth. Join me every tuesday night at six pm for my new show movie time on talking alternative dot com. Call me live or email me at movie time radio. At gmail dot com. We’ll talk about all the blockbusters whose the best director and which movies air overrated, among many other topics. Join me for movie time. Tuesdays at six on talking alternative dot com. Looking to meet mr and mrs wright but still haven’t found the one want to make your car relationship as fulfilling as possible? Then please join us starting monday, may second at ten am for love in the morning with morning alison as a professional matchmaker, i’ve seen it all. Please tune in and call as we discuss dating relationship and more. Start your week off with love in the morning with marnie alison on talking alternative dot com oh, this is tony martignetti aptly named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent technology fund-raising compliance social media, small and medium non-profits have needs in all these areas. 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No. Kayman i’m with howard globus and he’s, the president of tian demand we’re talking about email security, you’ll find his company at hyphen on hyphen demand dot com before the break. Howard, we’re talking a little bit about firewall, so it’s it’s a degree of protection between the outside world and your your inner network, correct to speak a little bit more about that? Most computers come with a far wall, either preinstalled or something that you can turn on. The problem with principal firewalls on a computer is that they need to be hardened. They need to be ah, lock down a bit, which makes it a little bit mohr ah, less oxygen less user friendly on the computer itself. One of the things we recommend is a firewall that’s protecting your entire network, whether that’s, a home network of one or two pcs or or apples or a corporate network, a device that actually has a moral bust process and really is designed specifically tact is a firewall, as opposed to a far wall and a word processor and a web browser and all the other kind of things that a computer is okay and what kinds of things? Is this wall protecting you from? Well, the wall protects you from a number of different things. For example, some of the some of the password attacks that we were talking about not so much on the email side, but certainly on the server side, the database side things that would be password protected, but internally on the network. Additionally, it protects you from viruses and potential malware or little programs that get downloaded by by folks who is surfing the web or until you could tell how it’s, afraid of jargon, jail this’s, malware or little programs gets that definition right in there. Thank you, little programs to get downloaded when folks open up attachments and emails or are served to certain websites, the firewall, what it does is it actually monitors the traffic that goes from the outside in and from the inside out and that’s a critical piece, because if you have a network of any degree of complexity, which really more than one pc is a degree of complexity, the potential is is that there are programs that get installed on your computer that you may not be aware of and by monitoring the far wall. You can find out what what programs are what we call calling home or sending information from the machines back to some other server so you don’t just set this firewall up and and and then forget about it now, monitoring that would be ideal. Basically, ah, home user might have a firewall that they would really ideally take a look at at least once a week and take a look at the logs. Yeah, what about a small office, maybe three or four computers? Smart, a small office that operates on a typical nine to five business day but leaves their machines on so that way folks can work remotely should have. Ah, an active monitoring system is supposed to be a passive monitoring system. What that means is, is that when a potential violation occurs, it emails or notifies out someone who’s monitoring that far wall on a regular basis so you would do things like patch management and upgrades on a on a monthly basis. Take a look at the far wall logs on a weekly basis, but have active management and act of notification on an hourly or sometimes up to the minute basis, okay, and what types of things are you getting alerts about? Well, there’s a number of different things that the most common alert that we would get is we would have intrusion detection so there would be websites, and you’d have an external website or an external address from somewhere out in, out in the world, that’s attempting to ah to connect in using different protocols, things like ftp, which is a file transfer protocol, or using things over port eighty, which is the web protocol that’s things that people use to get out on internet explorer safari browser, but it also is ah, a whole range of different ports that are open and or potentially open, and if those ports are open, every port is a is a potential access point, and these ports are connections into your computer and thrown out of your computer credit. How does this small non-profit budget for all this, for the software that they need to protect their their network? Well, ideally, you’d be looking at or a small non-profit would be looking at some kind of manage service that has ah, a paper month as opposed to pays you go type of faith, the pay as you go, type of he can get very expensive very quickly. If you have a monitoring program in place and you say okay, we know that that monitoring is going to go on for this month. We’ll give you a report at the end of every week or at the end of every month. And we will go ahead and re mediate any of the types of issues that we see and it’s all included in tow. One service and that’s. That would be ideal. The reason why that’s ideal over as a pay pay as you go is the types of intrusion. Detection varies widely depending upon what your internet service provider is the time of the year it is. And, frankly, how valuable your information is assumed to be from an outside source. Roughly. How much would a small office get? Well, are the fees for that type of service based, i assume on the number of users? Is that right? Are the fees are based on the complexity of the device. That’s actually being used as the firewall more complex environment might only have excuse me. A more complex environment might have multiple firewalls and you’d be looking at something where you have to monitor multiple access points, a small environment. Let’s say five users or five people work in an office would probably only have a single firewall fairly, non complex, far wallet that and really be looking at maybe seventy dollars a month in terms of monitoring fees. Okay, okay. Um and that and that. Ah, that active monitoring you said, should be even hourly for some of the things that some of the dangers that are out there. Okay, i know you brought some resource is with you that where that are specific for non-profits why don’t why don’t you share those for discount something? Okay, well, the top website for discounts for non-profits is tech soup, that’s t ea ch soup dot or ge that’s, a website that actually matches non-profit companies with donor cos specifically software and hardware vendors. So microsoft, adobe, symantec, all the big companies go ahead and provide software if ah, non-profit can show their non profit status and joe need. Okay, so there’s a huge names. Is there another one you have or really tech soup? Texas is the main one fourth non-profits and then there’s. A website sands s es and s dot or ge, which deals with specific security issues and can talk a lot about auditing and keeping things upto up to date. Okay, and this sand’s dot org’s also have discounts or that sand xero is just a resource for for things that are going on in the world. All right, that’s, howard globus and he is the president of t on demand, which you’ll find at i t hyphen on hyphen demand dot com howard, thank you very much for joining us. Thank you for having me pleasure next week, our tech contributor and the editor of non-profit technology news, scott koegler will be with me he’s going to share the latest from his newsletter, and i hope you’ll be with me for that, you can keep up with what’s coming up week to week by signing up for our insider email alerts on the facebook page. While you’re there, click like and become a fan of the page, please, you can listen to the show on itunes at any time on the device of your choice at the time of your choice. That’s at non-profit radio dot net and each show is up, usually by the monday following. I want to thank my guests this week, karen perry and howard globus, the two presidents for coming into the office, coming into the studio and joining me. The creative producer of tony martignetti non-profit radio is claire meyerhoff. Our line producer is sam liebowitz he’s, also the owner of talking alternative broadcasting. Our social media is by regina walton of organic social media on tony martignetti, the host of tony martignetti non-profit radio. Always talking about big non-profit ideas for the other ninety five percent. I hope you’ll be with me next friday, one p, m eastern here at talking alternative dot com. I think they’re getting him. You’re listening to the talking alternative network, waiting to get into anything. Good. Duitz are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way look forward to serving you. Do you love movies, then join me and share your pains about them on the radio. This is mike, a movie fan like you, starting may tenth. Join me every tuesday night at six pm for my new show movie time on talking alternative dot com. Call me live or email me at movie time radio. At gmail dot com. We’ll talk about all the blockbusters whose the best director and which movies air overrated, among many other topics. Join me for movie time. Tuesdays at six on talking alternative dot com. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three five zero two for a free consultation. That’s lawrence h bloom two, one, two, nine, six, four, three five zero two. We make people happy. Hyre treyz do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing efforts. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy. Contact them today. Admission one one media dot com you’re listening to talking on their network at www dot talking all dot com, now broadcasting twenty four hours a day.

Is Your Email Safe and Sound?

Information Security Wordle, courtesy of purpleslog on Flickr.

In early April, five companies I do business with informed me that my email address had been compromised by a company named Epsilon. Hilton, Marriott, 1-800-Flowers (thanks, mom) and two financial providers where I have amassed a combined balance approaching equivalence to my office area code, use the company for email marketing for their millions of addresses.

This Epsilon episode provokes me to ask you, “Is your email safe and sound?”

Whether you have hundreds, thousands or hundreds of thousands of addresses, they are a valuable asset. You need to keep them safe. I am not an email security expert, but Howard Globus, president of IT On Demand is. Here are Howard’s suggestions:

– Keep your computers and devices up to date – whether you use a Windows PC, an Apple computer, a Linux-flavored operating system or a smart phone, make sure that the software is up to date. New security holes are found, published and exploited every day, on ALL operating systems. Subscribe to your particular operating system’s alerts and apply updates regularly.

– Add a layer of protection between the public and private world – consider a firewall or security product to act as a buffer between your computer (or computers) and the Public Internet. A firewall, when properly monitored, kept up-to-date and sending regular alerts, will provide an early warning to potential security breaches.

– Your email password is not a luggage-lock. Your password for email (and on your computers and your firewall) should be more complex than “1234”. The most common password in use today is “123456”. Fourth on the list? “Password”. Without feeling too superior, ask yourself if you use a dictionary-based password, can your password be found in a dictionary? Or a dictionary word with a number? Jeremy12? Beach89? The more complex your password, the harder it is to crack. Consider using a password with a combination of alpha-numeric digits and an odd character thrown in. Need help coming up with a strong password? Take a look at this password generator. Remember to change your password periodically!

– Do not open attachments from unknown senders – Just like we were told when we were kids, talking to strangers may be bad. If you get an email from the USPS, UPS, Amazon or your bank with phrases like “There is a package we tried to deliver to you. Please see the attached document on how to claim your package”, pause. Services like PayPal, your credit card company or your bank will NEVER ask you to launch an attachment to put your information in. When in doubt, log on to the service through your web browser directly–not through the email attachment or link–and investigate the authenticity of the request sent.

– Don’t share your user account or password via email. Following up on the last tip, do not email your account or password in response to an email request. The vendors or institutions you are working with don’t need it – they know who you are – and they don’t want your password, as it may breach their internal security policy.

I’m guilty of at least one of these transgressions.  I will mend my ways.

Nonprofit Radio for May 6, 2011: A Conversation with Craig Newmark: craigconnects for Nonprofits

Big Nonprofit Ideas for the Other 95%

You can subscribe on iTunes and listen anytime, anyplace on the device of your choice.

Tony’s Guests:

Craig Newmark, the founder of Craigslist has created craigconnects.org.

Craig and I will talk about craigconnects; its seven areas of support; and what keeps Craig up at night.

Good news! We’ll take questions for this show. Please make sure your questions are about his work with craigconnects and nonprofits. The best place to ask is on the show’s Facebook page.

(Craig doesn’t answer questions about CraigsList and we won’t read those on the show. Send questions about Craigslist here.)


Cathleen Rittereiser, co-author, “Foundation and Endowment Investing”.

Everlasting Endowment: Techniques to keep your endowment safe and invested right; Your CFO and board should listen


 

Top Trends. Sound Advice. Lively Conversation. 

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: Talking Alternative Radio, Fridays, 1-2PM Eastern

Sign-up for show alerts!

“Like” the show’s Facebook page.

Don’t forget to subscribe to the show’s podcast on iTunes. Download and listen whenever and wherever you want.

Here is a link to the podcast: 040: A Conversation with Craig Newmark.
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Duitz welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent of your aptly named host tony martignetti you’ll recall last week it was planned giving fund-raising and a gift planning conference that was richard slutzky, co author of thriving in the comet’s tail. He explained his ideas for fund-raising as the us emerges from recession, his insights apply to your long term and immediate fund-raising work. Then in the studio, i had john bacon and alexandra brovey they’re officers of the philanthropic planning group of greater new york, and they talked about the group’s conference, the philanthropic planning symposium on may sixteenth this week, a conversation with craig newmark and everlasting endowment. The founder of craigslist, craig newmark, has created craigconnects, ts dot or ge for non-profits and those who support them. We’ll talk about the site it’s areas of support and what keeps craig out that night around charities, then a pre recorded interview with kathleen rittereiser kathleen is the co author of foundation and endowment investing. We’ll talk about strategies used by big endowment managers that you can take home to keep your endowment safe and invested, right, as always, big non-profit ideas. For the other ninety five percent, you’re cfo and you’re bored, should be listening to that interview and on tony’s, take two in between my guests. Well, you are media sponsors for the next-gen charity conference coming up in new york city in november. We did that with them last year, which was the inaugural conference, and i’ll talk a little about that. I’ll be interviewing conference speakers for this show at the next-gen charity conference. Onda also is your email safe and sound. Those topics at roughly thirty two minutes into the hour on tony’s, take two. Now we take a break and when we return, it’s a conversation with craig newmark, stay with me. You’re listening to the talking alternative network. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way. Look forward to serving you. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three five zero two for a free consultation. That’s lawrence h bloom two, one, two, nine, six, four, three five zero two. We make people happy. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com zoho welcome back to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m joined now by craig newmark, a founder of craigslist. He’s, originally from morristown, new jersey, now lives in san francisco, where he’s calling from and i’m very glad that his new venture, craigconnects dot or ge, brings him to the show. Craig, come hey, i’m really glad craig say something else, would you have you cut out a little bit? Thank you very much. Glad to have you it’s a pleasure craigconnects dot or ge? Not even quite two months old yet. What will people find when they go there? At this point, it’ll find me basically standing up for non-profits on related causes that i believe in beyond that there’s, some discussion on how i can move on and do a better job from there. And why did you start? Craigconnects well, for maybe ten years, i’ve been solely supporting non-profits and so on sometimes in trivial ways, sometimes in a substantive ways. Several months ago asked someone to lift him in the eye supported, i thought maybe twenty or thirty closer to one hundred out, you know, things like that get my act together. So this is a more organized way. Tio support your non-profit interests. Yup, i want listeners to know that you can call and ask kruckel in about craigconnects dot or ge and the number to call is eight seven seven for eight xero for one, two, zero, eight, seven, seven for eight xero for one to zero. What are some of the non-profits that air highlighted on craigconnects now, craig? Well, there’s a number of groups for example, consumer reports, which actually does a really big job for assault totally in a you know, appliance reviews, but others, and then there’s the iraq and afghanistan, veterans of america, there’s, sunlight foundation, bothersome groups i work with askanase it’s a pretty long list, i’m trying to re balance it and figure out what makes sense because i got to do a better and better job. Okay, and how do you decide which non-profits will be highlighted on craigconnects sometimes i’m just winging it if they’re doing something that i can actually understand on somehow make sense to me that i get involved, i should make it more methodical, but right now, it’s based on the help from advisers and also experience. Ok, yeah, you do have advisors. I know. Oppcoll the some of the sites that you are, some of the organizations that are highlighted there, i see you’re listed as either an advisor to them or a boardmember to them. Is there any compensation involved in your relationship with those organizations that are highlighted no compensation, except for some occasional reimbursement of travel expenses? Actually, my net causes significant because, for the most part, in my own way, okay, i just i want people to know, you know that there isn’t a quid pro quo thereabout, that the with with the charities that you’re highlighting among the group that you’re highlighting, they fall into certain areas, right certain support areas. Uh, they, too, generally speaking, like i’m trying to help out military families and veterans. I’m also doing some work with non-profit news outlet, trying to help but with the future of journalism. Do you want to mention a couple of the other support areas? Well, there is the whole idea of government accountability and transparency. There’s, the idea of trying to get fresh water and sanitation to the developing world. There’s, the subject of mideast peace, specifically between israel and palestine. The list is larger than i’m letting on, because i’m still learning my way around. I’m out of my depth, but that’s a way of life for me now, living out of your comfort zone. You mean, yeah, that’s, the idea. I’m a nerd. I’m more comfortable, sometimes with systems, but i got to get out there. All right? And since you said that, i want to thank you for doing a live interview, i know you don’t do too many live interview, so this is really very, very special for us. So thank you for thanks for being on the show again and doing it live. You’re are you envisioning anything that helps donors that wantto support thes charities that are highlighted. The biggest efforts that i’m involved with are with those non-profits which themselves help people figure out what non-profits are legitimate, and i need a contribution, or so that includes charting navigator. It includes guide star and great non-profits dot or ge. Yeah, why don’t you say a word about great non-profits dot or ge? Well, grayce non-profits dot org’s is kind of a yelp for non-profit specifically, you can go on there, check out the non-profits you support and, you know, add your voice that support. Alternatively, if you’re looking for good ones to support boat coming out, i’m great. You can see what other people are thinking. So it’s ah, review board, essentially for non-profits good, positive and negative. You got the idea on that, like yelled like yelp, and that was and that’s great. Non-profits yeah, i’m concerned that there’s a lot of non-profits out there, which can tell a good heart wrenching story. They’re cashing your check, but it’s taking a result, there’s, not a lot of them out there that they make a lot of noise. Okay, we’re going to take a break right now. When i return, craig newmark will stay with us, and we’ll we’ll follow up on that thought about telling your story and making some noise. This is tony martignetti non-profit radio co-branding think that shooting getting ding, ding, ding, ding, you’re listening to the talking alternate network e-giving. I think. Cubine are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let create the future. You dream of two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. In-kind are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics. Politically expressed buy-in, montgomery, taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com looking to meet mr and mrs wright, but still haven’t found the one i want to make your car relationship as fulfilling as possible. Then please join us, starting monday, may second at ten am for love in the morning with morning alison as a professional matchmaker, i’ve seen it all. Please tune in and call as we discuss dating relationship and more. Start your week off with love in the morning with marnie alison on talking alternative dot com. Talking alternative radio twenty four hours a day. Durney i’m with craig newmark, the founder of craigslist, but we’re talking today about his newest venture craigconnects dot or ge craig, you’ve established a name for yourself in social media. What advice do you have for small non-profits around social media? Craig r have we lost? Greg? We have lost greg oh, okay, so it’s time to do a little tap dance bonem so happens that today is ah, blue pedicure challenge day, and what that means is i fulfilled my side of the bargain. Ah bunch of high school friends challenged me too. Um get my toes painted blue if they could get me to three hundred likes on the show’s facebook page, and they had to do that within just a few days and they did it, and this morning i got my blue pedicure, so in the studio were wearing my money blue pedicure, and if you were listening to the previous show, the divorce, our with larry bloom, you’ll understand why he said that i’d be talking about my toes today. That’s if you were listening, then you know that’s what he was referring to dahna we’re going to be trying to get craig mark back. Talking about his sight craigconnects dot org’s, you may want to go there, take a look, you’ll see how he blog’s about charities that he and his advisers find interesting and valuable, and we should be a minute or so to get craig back. But if you go to craigconnects dot org’s, you’ll see the format of the site, and as craig said, it is evolving. Ondas i you heard me ask him it’s only less than two months old, so there is some parallel, i think, between the way craigslist got started and the way craigconnects is getting started, and shortly i’ll have a chance to ask him about that. Um, but you’ll see that he blog’s about, um, charities that he finds interesting and doing good work, and they’re in these seven support areas. He mentioned a couple of them veterans and news outlets and government transparency and accountability. Those air just a couple of the support areas there are there are seven altogether that the site will highlight. Andi should, as i said, we should have craig very shortly. Hyre you know that the second guest in this show will be kathleen rittereiser and that’s a previously recorded interview and i’ll be talking with her about endowment management. The book that she co authored is foundation and endowment investing that will be in the second half of the hour. And i understand we have craig mack right now, craig, you with us? I’m here. Okay, sorry about that. I don’t know what happened. You didn’t hang up on us, did you? Okay. All right. You know a thing or two about technology it’s not always a hundred percent that’s. How you know the show is live because things go wrong before the break we were you started to mention telling this story, getting non-profits out there to tell their story. What’s your advice for small and midsize non-profits around the more established social media you know, twitter, facebook people are interested in your opinion because you’ve made a name in social media. Well, i’ve only learned a few things i can and sometimes the hard way. Those were the best learned lesson. Yeah, they have to be prepared to engage with their their community. Not only the kinds they serve, but the people who might be making contributions of some sort. You have to have a careful brief message. They gotta be framed, right? And then you just got to keep delivering it, maybe every day or so, and you can use twitter and facebook to do that. The deal is have a nice, simple message. Keep it short, get it out there, and then get out again. And what if the non-profit is really small? I mean, suppose it’s just a couple of people in the office and their concern is about abila, you know, keeping up a facebook page or twitter stream the deal is that they may have to put in the extra time to keep getting the word out. It’ll be tough, and this kind of engagement is more than a full time job, but it means you’re talking with people. You could build your own schedule and do it makes sense get a good network going, and they’ll shoulder some of the burden for you because people will start to carry on a conversation with you and they’ll start teo contribute oppcoll the deal is over time, just stay for riel over time you build up genuine for network word of mouth that works, even cover the patient and committed to it for years. And i think there’s ah, really direct parallel between what you’re suggesting for small shops on the way craigconnects is rapidly evolving and the way craigslist got started. Uh, yep, the deal is that right now, bright connects is a small shop arm online what seems like a ll the time and keep plugging away. If i’m in front of a system of any sort, i’ve got. E mail, facebook and twitter windows open. And just the the advice that, you know, things evolve over time, right? I mean, you jumped in as you said, not really knowing what this will look like, right on my right. You don’t really know what it will look like, say, a year or two years from now that’s my whole history, it applies to craigslist. It applies the non-profits stuff i’m doing, sometimes you get involved, then you listen and act on feedback and then be prepared to repeat that. Listen and then action, michael forever. Yeah, excellent and that’s. What small non-profits small charities khun do around their own social media? Yeah, it’s true of small and argument large organizations of all sorts, it applies to premature it. You know, we did get a question in advance from this one came from the innovative fund-raising and philanthropic innovation network forum on linkedin out the name of the organization writing is de blam e integrated rescue project craig and they ask, how can i fundraise best online? I’ve written many blog’s spread the word on social network sites, they ask, how is fun? Is online fund-raising best done by big agencies? Bonem i no authority on this, what i’ve observed working, it is simply like i mentioned before. He’d have to cultivate a network long term. It has to be for real need to get the word out to people. And if they believe in what you’re doing, they get the word out to other people and that’s what i understand. It’s, bottom up, food stuff, yeah, bottom up, grassroots, that’s, how craigslist started, and that’s, what you’re trying to do with craigconnects can you? Can you say a little more about why you think that’s, the way to get started? Well, to be real honest, i don’t understand a top down stuff. It doesn’t seem terribly effectively that tradition sometimes means you do an event. One day he gets covered the next and forgotten the day after. Well, i know is, like a very small way, eh? Day after day after day. And as a non-profit is thinking about their own social media work there, they can be thinking about the ground up, the grassroots process, using maybe people who are working for them, or people who are getting ben it, benefiting from their services. All the above, people are frequently willing to pitch in and lend a hand. Yeah, and that comes from a love of that charitable mission. Then we’re just trying. Teo seems like to move online. You’re just tryingto extend the passion that people feel for a mission and have them help it in a different way. I agree. You don’t need teo work with the people who will do. And the idea is that people i’m hoping we’ll get in the habit of one obstacle is donorsearch. Because, you know, in totality, we’re asking for people’s time and money in different forms. Yes. And your e think you might have cut out a little bit on the phone, but your concern was about donorsearch fatigue. Is that what you said? Okay, yeah, talked about dahna fifteen, meaning that, well, increasingly and subsectors, people are spending less money or time on non-profit because they don’t know when they’re well, non-profit is legitimate or a fake, and how is craigconnects goingto help people make that distinction? Well, the theme is to work with those non-profit, which help evaluate other non-profit like charity navigator, you know, guide, star and great non-profit like i mentioned before, i’m trying to help them in small ways, like helping them prevent people from gaming systems. Yes, and then i’m pointing large numbers of people to those sites. I’m with craig newmark he’s, the founder of craigslist. We’re talking today about his newest venture, craigconnects ts dot or ge. Craig, if if a non-profit wants to be highlighted on craigconnects, how could they do that? The beginning of the process is to go to craigconnects start or flash, connect and enter your information in there. But frankly, we’re still working on a system to work on this because we’ve gotten farm or requests that than originally anticipated. I thought maybe ten it’s been hundred, and i think the part of the answer well involved from crowdsourcing, but we wanted something that actually work, and we haven’t okay now here on tony martignetti non-profit radio, we have jargon jail, and i don’t want you to be sentenced to jargon jail. Just please explain what crowdsourcing is, okay, and then then you’ll be out of jargon. Yeah, the idea that you could get lots of people to get involved our mind with something to produce a better result that may be a few experts working together would get. The idea is that you put something online and you used some of these discussion tools that vote up the better idea and vote down the less attractive. It only works if you get hundreds or thousands of people involved, but this is what we call democracy. Yes, online democracy, thank you, reprieved from jargon jail. So of course, and so you’re envisioning, maybe some kind of crowdsourcing feature on craigconnects right now, we’re talking about that, because the deal ultimately is that the only way to do the right thing for folks is, too. Hey, what is the right way? That’s, the history of craigslist? Yeah, what, what the right thing to do is you get feedback, then you act on it, and then you ask again. Greg, we have to leave it there. I want to thank you very much for being on the show. My guest is been craig, mark found of craigslist talking today about craigconnects dot org’s for non-profits and those who support them. Craig you very much for being on the show, it’s been my pleasure. My pleasure to maybe i’ll see you at the nextgencharity conference. I believe you were speaker there aren’t you this year. That sounds right. Okay, in the distant future. There it is, it’s in november. Thank you again, craig. Well, we’ll take a break now, and after this it’s tony’s, take two. Well, i already covered the blue pedicure a challenge, but we’ll talk about being media sponsors for next-gen charity and is your email safe and sound that’s on tony’s. Take two after this break. Hyre you’re listening to the talking alternative network. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed hi and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one eight one eight, three. Conscious consultant. Helping conscious people. Be better business people. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com durney hi there and welcome back, it’s, time for tony’s take two at roughly thirty two minutes after the hour, so we’re goingto be media sponsors for the next-gen charity conference. You heard me talk about that just at the end of my interview with with craig newmark is he’s a speaker there this year? It’s november seventeenth and eighteenth in new york city. I’ll be interviewing speakers for this show probably be backstage doing the interviews, and then you’ll hear them on this show. You can register for the nextgencharity conference or get information at next-gen charity dot or ge and on my block this week. The post is is your email safe and sound. I have a guest blogged from howard globus of tian demand, who shares some techniques for keeping your email safe from snooping and other nefarious activities online. That post hey talks about proper passwords, security attachments and firewalls and some other things and that’s this week’s block post is your email safe and sound on my block at m p g a d v dot com or you can always just google my name and find me that way that is tony’s take two for friday, april twenty ninth very happy now have a previously recorded interview with kathleen rittereiser the segment is called everlasting endowment, and we’re going to go to that right now. I’m joined now by kathleen rittereiser kathleen is co author of foundation and endowment investing, and we’re going to be talking about managing your endowment. Teo, get the most from it and keep it most safes. Kathleen, i want to welcome you to the studio. Thanks, it’s. Great to be here. What did you do to research this book? Foundation and endowment investing. How did you go about finding out what big non-profit organizations are doing with their endowments? Well, the first thing that i did was i teamed with the co author larry coe shard, who is the chief investment officer of georgetown university. And if the book came about because it was larry’s idea when he took over as the chief investment officer at georgetown, he was looking to learn from other successful chief investment officers about how best to manage an endowment in a more complex acid and buy-in asset allocation environment. So he had the idea because there was no such book came to me because i was calling on foundations and endowments as an asset management sales person, so the two of us teamed up, and what we did was we researched who are some of the most successful institutions and investors in the foundation and endowment community. And then what we did was approached them and asked them to be in the book. So the book is actually profiles of leading chief investment officers. Each you tell their story, share their strategies and give advice for how to manage large endowment portfolios. We also include some history and some basic ideas about how to go about managing endowment portfolio. In other words, like, what are the things the basic things to dio if you are the chief investment officer or overseeing an endowment foundation, my portfolio and when i first brought kathleen on, i was stumbling through some papers to find the bio that i wanted to have in front of me when she came on. So i’m going to share that with you. Now the full title of her book, co authored with larry coe shard, is foundation and endowment, investing philosophies and strategies of top investors and institutions and the two of them also have a second book, more current top hedge fund investors, stories, strategies and advice. Both books are available at amazon dot com. I also want to share with you that kathleen is a director of investor relations with concordia advisors and that’s in new york city based hedge fund. She has over twenty years experience in sales, marketing and relationship management roles with leading asset management, research and brokerage firms, which she was just saying, and i apologize that i didn’t have the paper in front of me, but i wanted to move us along rather than be stumbling along. What types of organizations did the people who you and your co author interviewed work for the majority, it was basically split half endowments is a large university endowments and also some large foundation. So thie institutions included the hewlett foundation notre dame investor, which was is led by a woman named alice handy, who used to run the university of virginia endowment. Mitt is representative george washington university, the kaiser foundation and morgan creek capital management. And the idea was to really kind of showcase well known, well regarded chief investment officers in who worked in a variety of different types of non-profit institutions we also showcase. I mentioned mark yusko from morgan creek capital management. We also showcase the kind of burgeoning trend in foundation and endowment management, which is outsourced ceo. So that’s, what investor is and so it’s morgan creek capital management, and in a few minutes we’re going to talk about the outsource seo chief investment officer, a trend that you see but let’s start with some of the lessons that small and midsize non-profits can take away from what you learned from these very big endowment managers. Absolutely. I think the most important lesson from all of these foundations and endowments and it’s true about any endowment portfolio, is that the long term perpetual time horizon allows thie investment manager or the person overseeing the portfolio to take a long term investment perspective and to have a more value orientation, meaning that they can often make investment decisions relatively early on by things at very cheap prices and hold them for a long period of time. So it’s actually it’s actually an approach that’s kind of a longer term buy-in hold approach. The other thing that’s important is the quality of the governance and the fiduciary oversight of the portfolios that most all of the institutions that we spoke, teo, there is a chief investment officer who has full responsibility for the portfolio in making decisions, and the boards and the governors are really just for oversight and getting involved in asset allocation. So and the other lesson, which is really kind of a trend that started many years ago in the foundation and endowment community and it’s. Still continuing with these long term portfolios is the idea that if you can take a long term approach, you can invest in less liquid types of securities, which led teo, many of them being successful by making investments in alternative investment portfolios such as venture capital, private equity and hedge funds. Now our audience is small and midsize non-profits so some of this i want them to be ableto benefit from, and i know in terms of quality of the oversight and transparency that that’s where i think we’ll get into the sort of outsourced ceo movement because i think the majority of our audience probably doesn’t even have a chief investment officer. They probably do have a financial officer, but not an investment officer, right. This lets a little more about this. The long term view. Um, i hear that all the time in, in terms of personal investing, your time horizon. What is there a recommended time horizon for investing endowment? Well, i think you know, one of the well known endowment ceos who’s written about this subject is david swenson from yell so he he looks at it as forever so that’s, you know, officially perpetual is forever. Realistically, most endowments, i think, need to look more like ten to fifteen years out rather than one to two. Now many foundations in particular, i know, have different types of liquidity constraints because for the most part, they need thio spend five percent of the endowments value every year, so they have different kind of liquidity considerations. But if this is a large pool of capital, even a good size pool of capital, it makes sense to be able to put some assets in your allocation, which have a longer term horizon for paying off. So that’s kind of where something like a long term real estate investment or venture capital or a hedge fund that might have be investing in distressed assets or something that has a longer term time horizon for when the payoff will happen, will allow the endowment, the foundation to be able to hold on to the principal and preserve that principle for the life of their organization, but then also get the income that they need thio manage operations or give grants during during the shorter time periods. What this does lead into is the idea, which i think was one of the key investment ideas or the investment thoughts that come out of talking to foundation and damn achieve investment officers and is also supported by research in the industry is the idea that asset allocation is really important. So whether you have a five million dollar endowment or you have a five hundred million dollar endowment, how you decide to allocate your assets is very important in how it relates to the mission of your organization and what your organ it organisations needs are. But asset allocation remains the key way tio earn returns overtime. My guest is kathleen rittereiser, co author of foundation and endowment investing, and we’re talking about everlasting endowment keeping your endowment lasting for forever for your organization’s life. But, kathleen, what can non-profits with maybe a five or six figure endowment do in terms of long term investing? I think i think an organization like that a lot of it depends on the tradition, the governance, as i mentioned earlier, do they have a committee that is involved? If not, i mean, i think this does lead into the question of outsourcing and one of the trends that we identified and we spoke to some of the people that run outsource ceo organisations, is this idea of really just taking the portfolio and turning it over to an outside manager full time? Because what they do is they pull assets with a lot of other foundations and endowments. So you get a an economies of scale that is that’s really related more toward being able to pull your assets with other organisations, to make the outsource cia a more substantial investor in alternative portfolios, and allows you to get the benefit of really professional asset management experience, especially with that specialty and foundations and endowments and i think that’s the that’s probably the key thought is that there is there’s a lot of expertise and these portfolios are very complicated metoo manage as it relates to an alternative, so that would be why i would suggest that if you are a smaller size, the best way to approach it is to work with some kind of outsourced ceo organization, and they’ll take funds that air just in the five or low six figures a seventy five thousand dollar endowment, it depends, probably a seventy five thousand dollars and damn, it would be would be would be difficult. However, i believe that there’s more and more new types of products coming onto the market. So there’s a lot of different models in investor, which i mentioned earlier, is kind of is a custom model. Morgan creek has a fun that’s available through the merrill lynch platform, and there are a number of other types of organizations that are offering more like a fund-raising khun just invest in a fund rather than hyre and outsource ceo so there’s there’s a lot of different models that are coming to the forefront and a lot of larger asset management organizations. Tia cref recently entered this market, so i think that that will be an option that’s going to be available for even the smallest size endowments, and it certainly sounds like it is now available if an organization has maybe seven hundred fifty thousand dollars or a million and a half dollars, and even in those low six figures, definitely right? Absolutely yes, absolutely. And they’re not going to wantto put, i would think the whole endowment with outsourced chief investment officer, would they? Actually, they will. I mean, some of the largest one of the largest outsourced situations is a company called perella weinberg, and they recently took in the entire university of colorado endowment, which is eight hundred million dollars. What they did then was they teamed up. They took the ceo as well. So the university of colorado chief investment officer went over and rant it’s now running the perella weinberg portfolio. But that’s that’s, probably the biggest move that’s been made so and they will, an organization that doesn’t have the resource is or the time or the expertise to be running the endowment themselves or and they usually have a smaller endowment will actually make the decision to outsource the whole portfolio. They’ll have oversight and governance and be able to be making asset allocation decisions and decisions related to how the endowment is used for their mission, but they will actually hire someone to run the whole portfolio for them. We only have about thirty seconds before the break. What about the resistance that on this is ego that the board is now giving up authority? I’m not sure that i have thirty seconds. I think that’s a thirty minute answer it’s definitely an issue. And one that one that i would say that my my motto now is there is no d i y in fiduciary and that fiduciaries need to start to learn. I think a little bit more how the world of investments is changing and to start to think about what is really the right fiduciary decision to make and it’s not my ego, but it’s, what is right for this institution, we’re going to take a break. My guest is kathleen rittereiser, co author of foundation and endowment investing. I hope you’ll stay with us co-branding think dick tooting getting ding, ding, ding ding you’re listening to the talking alternative network duitz e-giving you think xero good, is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s, lauren, say, bloom two, one two, nine, six, four, three, five zero two. We make people happy. Is lack of capital or credit keeping you up at night? The show me. The money conference is coming to the roosevelt hotel, forty five east forty fifth street in manhattan on november third. This’s the best business networking opportunity to meet potential investors and lenders, and get answers from our expert panel of business and financial advisors. From or information, call six four six six one nine eight zero nine. One are online at rose otto accounting that’s r o s a d o accounting, dot, com slash. Show me the money. This is tony martignetti, aptly named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent. Technology fund-raising compliance. Social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio friday’s one to two eastern on talking alternative broadcast. You’re listening to the talking alternative network. Oh! Like the voice on that last commercial very, very soothing, sort of mellow voice. I hope you’re enjoying it, too. I’m joined by kathleen rittereiser she’s, the co author of foundation and endowment investing. Kathleen, if people have questions, i’d like to follow-up how could they get in touch with you? I have a website, which is kathleen rittereiser dot com, and my email address is kathleen with the c c a t h l e n at kathleen writ that’s c a t h l e n r dot com thank you, and you’ll of course find her name on my my block, where the guests are all listed. That’s m p g a d v dot com you can also see her name on the facebook page for the show, and i’ll tell you that her last name is spelled r i t t e r e i s e r kathleen rittereiser ands kathleen with the sea before the breakout thing we’re talking about this outsource chief investment officer trend and how small and midsize non-profits khun take advantage of it? What about the due diligence? What should’ve non-profit be looking at when there and what should the process be for hiring the right outsource ceo? Well, it’s, interesting, because i think a lot of smaller foundations and endowments get in, as we were talking about earlier, that the investment committee gets excited about picking managers, and often we’ve seen that they don’t have the right experience to be picking individual manager. So picking an equity manager or bond manager where and the process is actually quite similar except what you’re doing is making a decision that’s more of a one time, longer lasting decision. So there is some extra pressure in that case. However, i mean it’s pretty much doing the kind of research like coming tio my website or even, you know, sending meet so, you know, doing research on the internet, there is a block called and dominant bester that writes about endowment issues. I write about these issues, and i’ve spoken about them, so it is working it’s kind of doing some initial legwork. Teo, look at the models on dh think about what’s the size of my endowment. What what are we comfortable with in terms of giving up the level of authority? Some organizations have made the decision that they’re willing to turn over the whole portfolio, others might go somewhat piecemeal into it. Organizations that are working with consultants as such as cambridge may decide to work with their consultant organization to get referrals or also to transition into a more outsourced type of model. So, you know, obviously the first part is research and and i’ll admit that because this is kind of a newer type of investment approach, there are fewer let’s, say, syndicated sources of information about this but it’s becoming more and more prevalent. So even a google search on outsource cia well, i think lead you to some good resource is and again there’s information available on my website and even contacting me directly, i’m happy to help people with this also, i would say that the next phase is really due diligence like you would do with the manager thinking about what your organization’s needs are what who were the people that you want to be working with, what’s their business model inter? Are they a single fund? Are they doing something custom and then and then spending time with these investors? Tto learn about their process and how they’re going to work with you so i think it’s ah, it’s a can be a longer term process, you know, it’s not a decision that you should make over the course of a quarter. I would say that if you’re really seriously taking turning over your whole endowment to an organization that it probably should take at least six months to a year from start to finish, to be making that kind of going through the process and making that kind of decision, what about the oversight we have just about a minute left, once once a now outsource ceo is hired, where’s what’s the board’s responsibility, and they still are fiduciaries to the organization what’s the oversight of the outsource the board is still is still different. You, sherry, and basically the same kind of the oversight is the same oversight that they would be responsible for if they had a ceo or if they had a number of managers that were reporting to a committee member. I think what happens is what and what i’ve heard from organizations that have made the transition so far, the oversight is actually much more productive in hyre level variation of oversight in other words, they’re involved in strategic issues of the institution and ask that allocation issues rather than nitty gritty, so it’s basically that the oversight is brought up a level in terms of it’s strategic import for the foundation or endowment. My guest has been kathleen rittereiser she’s, the co author of foundation and endowment investing, which you can find at amazon dot com. Her website is kathleen writ dot com that’s kathleen with c and r t dot com kathleen one thank you very much for coming to the studio today. Thanks for having me. It has been my pleasure and my thanks again for kathleen and letting me use that pre recorded interview and also, of course, to ah craig newmark, my first guest today next week, it’s karen perry. Karen is the president of event journal, and we’ll be talking about event sponsorship fund-raising how to get sponsors and how to recognize them when they support your special events. I’ll be in boston this weekend. If you’re attending the opera conference two thousand eleven, you’ll see me speaking about planned e-giving there on dh, that is, yes, that is tomorrow. Actually, you can keep up with what’s coming up on tony martignetti, non-profit radio sign up for our insider email alerts on the facebook page you’ll also see the information about the blue pedicure challenge on the facebook page, including video, which are becoming in a day or two, and while you’re there, please become a fan of the page. Click like you can listen to the show on itunes subscribe listen anytime on your computer smartphone tablet device of your choice, and you’ll find the show’s itunes paige at non-profit radio dot net, the creative producer of tony martignetti non-profit radio is claire meyerhoff. Our line producer is sam liebowitz he’s, also the owner of talking alternative broadcasting. Our social media is by regina walton of organic social media and a special thanks to regina for securing my guest, craig newmark today that was all her doing. This is tony martignetti non-profit radio. I hope you’ll be with me next week when my guest to be karen perry that will be friday one p m eastern here at talking alternative dot com, which is, of course, always talking alternative broadcasting e-giving didn’t think that shooting getting ding, ding, ding ding you’re listening to the talking alternative network waiting to get into thinking. E-giving duitz are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com way look forward to serving you. Do you love movies, then join me and share your pains about them on the radio. This is mike, a movie fan like you, starting made tent. Join me every tuesday night at six pm for my new show movie time on talking alternative dot com. Call me live or email me at movie time radio. At gmail dot com. We’ll talk about all the blockbusters whose the best director and which movies air overrated, among many other topics. Join me for movie time. Tuesdays at six on talking alternative dot com. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call us ed to one, two, nine, six, four three five zero two for a free consultation. That’s lawrence h bloom two, one, two, nine, six, four, three five zero two. We make people happy. Do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing effort. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile marketing. Their motto is. We do whatever it takes to make our clients happy. Contact them today. Admission one one media dot com. You’re listening to talking alt-right network at www dot talking all dot com, now broadcasting twenty four hours a day.

Nonprofit Radio for April 15, 2011: All About Awesome Auctions and SAASy

Big Nonprofit Ideas for the Other 95%

You can subscribe on iTunes and listen anytime, anyplace on the device of your choice.

Tony’s Guests:

All About Awesome Auctions: Roger Devine of SchoolAuction.net tells us all about online, silent and gala auctions.

  • How much staff time and expertise are required?
  • Which kind of auction makes the most money?
  • Do you know what a paddle raise is?


I’d love to get your feedback on these questions before Friday’s show:

  1. Have you done auctions?
  2. What worked or didn’t?
  3. Was it what you expected?
  4. Did you make your goal?

You can answer in the comments or on Facebook at this link. Thanks!

If you listen, your next auction won’t be a spanking.

SAASy:
Software as a Service (SaaS) is gaining popularity among nonprofits.

Our regular tech contributor and editor of Nonprofit Technology News, Scott Koegler, explains the money-saving trend and whether your office should be part of it.

 
Top Trends. Sound Advice. Lively Conversation.

You’re on the air and on target as I delve into the big issues facing your nonprofit—and your career.

If you have big dreams but an average budget, tune in to Tony Martignetti Nonprofit Radio.

I interview the best in the business on every topic from board relations, fundraising, social media and compliance, to technology, accounting, volunteer management, finance, marketing and beyond. Always with you in mind.

When and where: Talking Alternative Radio, Fridays, 1-2PM Eastern

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Don’t forget to subscribe to the show’s podcast on iTunes. Download and listen whenever and wherever you want.

Here is a link to the podcast: 037: All About Awesome Auctions and SAASy.
View Full Transcript

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Durney hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. We’ll give a little shout tio, my predecessor, the larry bloom who hosts the divorce our right before my show. He had a big announcement today that he’s been waiting to make for some time. And that is that he’s changing the name of his show to the divorced our because his is finally final, his his his divorce is done, and he announced that today and that a little play on his show title is not my idea. That came from our producer, sam call it the divorce tower. So congratulations to larry bloom. Very nice of him to give me a little shout on this show leading up to my show, although he said that i’m felix unger and he’s oscar madison so dahna i probably own more like felix and than he is, but i don’t really like being felix, so but we love larry bloom on back to tony martignetti non-profit radio may recall let last week we helped you excel in email execution because i had dave pulis and he’s, the principal of granite partners as my guest and he shared elements of effective email marketing and gave tips for developing your list if you don’t have one and for keeping your list clean and hygienic and also had claire meyerhoff, the editorial director of the plant e-giving company, reveal how to write for email fund-raising so that your messages get opened rid and responded to this week, we’re all about awesome auctions and sassiness roger divine of schoolauction dot net is going to tell us about online silent gala auctions, how much staff time and expertise are required. Which kind of auction makes the most sense for you, which kind of makes the most money all about awesome auctions and then software as a service sass is gaining popularity among non-profits a regular tech contributor and the editor of non-profit technology news, scott keller, is going to explain the money saving trend and whether your office should be a part of it on tony’s take two in between my two guests it’s going to be philanthropy one hundred years ago, little look back to rockefeller, carnegie harriman and their friends and that’s it roughly thirty two minutes into the hour on tony’s. Take two. After this break, i’ll be joined by roger divine, and we’re going to be all about awesome auctions. Stay with me, co-branding, think tooting, getting dink, dink, dink. You’re listening to the talking alternate network, get in. Nothing. You could. Is your marriage in trouble? Are you considering divorce? Hello, i’m lawrence bloom, a family law attorney in new york and new jersey. No one is happier than the day their divorce is final. My firm can help you. We take the nasty out of the divorce process and make people happy. Police call a set to one, two, nine six four three five zero two for a free consultation. That’s lawrence h bloom two, one two, nine, six, four, three five zero two. We make people happy. Whillans are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com hello and welcome back to tony martignetti non-profit radio i’m very pleased to introduce now roger divine, who is a founding partner in northwood llc, the developer of tofino auctions and schoolauction dot net management. Those are auction management software products, and he has chaired multiple fund-raising auctions for schools and groups in portland, oregon, and has an email newsletter on that subject i’m very pleased to welcome roger divine to the show. Roger, welcome. Thank you. Pleasure to have you thank you for joining me from from portland. Yeah, wonderful s so we’re all about awesome auctions. Why don’t we start with what the different types of auctions are? Okay, well, we before we do that let’s, give an overview of what an auction can be, and then we’ll talk about the different pieces of it. But i attended often a variation on most often it’s, a variation on the traditional gala fund-raising dinner, and it is a, oh, an event where you bring people to the to the venue and you serve them some appetizers or dinner and you include one arm or activities in the event designed to incent gas to make donations by spending money all right, guys. That’s, right? And the key thing that unites all of the the events that you can have within your gala fund-raising auction and that makes the whole thing work is a fundraiser is that these auctions tend to be, as with many gala fund-raising events of philanthropy, a spectator sport, you’ve got you’ve got an event that follows the eighty twenty rule pretty pretty. Seriously, you’re going to raise about eighty percent your money from twenty percent of your gas. But you need the other eighty percent of the guests there because they provide the applause and the public accolades that that spur that twenty percent of the guests onto hyre bidding. Okay, but so now this is the live auction. This is the live auction, right? Well, this is this is this is several of the components that happened within it. And let’s, go ahead and dive into what those components are. You know, you’ve mentioned a live auction, that’s that’s the easiest one for your guests who may not be familiar with the with the idea of the auction. Probably easiest one for them to visual. Yeah. That’s. Right. That’s where people most think of people. Mostly think of when they think of an auction, but there are other types, but there are that’s, the common one, and most often you want to include a combination of them the live auction has on auctioneer who stands up on stage. You’ve got some fairly high value items you try to and send some competitive bidding in the moment people raising up there big paddle, thie other most common type of of activity you’ll have at a gala fundraiser gala fund-raising auction is a silent auction falik auctions have typically items that air of slightly lower value than the items you auctioned off in a live auction, and you put them out on tables or you put out displays to represent them on tables and have been cheap in front of them that allow your guests too, write down their name and bid number during a specified period of time. Silent auctions will have a closing time when the bidding is closed on those items, clerks going pick up the sheets so that nobody can cheat on right there big number down after the closing time, and then the item is awarded to the high bidder on as recorded on the bedsheet ok falik options are buy-in are very popular and they have a couple of advantages over the live auction you khun do them with slightly lower value items. They don’t have to be quite as sexy quite as exciting a cz the items that you wantto put up on stage, you can also execute a silent auction with, uh a lower cost in that you don’t have to hire an auctioneer to sell them. Andi, let me take a moment to talk about that. I mean you generally some organizations feel like they don’t have to hire an auctioneer even if they do hold the live auction eyes. Is the auctioneer worth the expense? Or can just someone from the from the organization do it? It is it is, in my opinion, completely worth the expense to hyre not only a professional auctioneer, but one who has the benefit auction specialist designations. Sometimes you might find a car auctioneer or a cattle auctioneer who volunteers to do this it’s a completely different a chance. It’s a completely different mindset and you will find that benefit. Auction specialist pay for themselves four to five times over. Okay. So that’s a professional designation that somebody will have the b s benefit auction specialist. Okay, the professional designation, uh, generally auctioneers go to auction school to learn how to sell things on stage on some of them will specialize in benefits and they can go on and get their b a s a designation and it’s worth looking for. And roger, let me just ask, does that specialization come in sub categories so that there’s people who specialize in different types of objects, like maybe sports memorabilia or something like that? Or is it does it not get that refined? The specialization does not does not get further subdivided, but you certainly do have auctioneers specialized in certain types of items most commonly wine. There are there are auctioneers who are, uh, specialists and selling wine and have a great deal of knowledge that they can drawn during an auction in order to spur the bidding. Hyre okay, roger divine is with me, eyes cos schoolauction dot net where all about awesome auction’s today. And after this break, we’ll move from the different types of auctions to start to talk about what types of non-profits are can benefit most from from auctions and what they need to have in place in order to do that, so please stay with us. Talking alternative radio twenty four hours a day. Are you feeling overwhelmed in the current chaos of our changing times? A deeper understanding of authentic astrology can uncover solutions in every area of life. After all, metaphysics is just quantum physics, politically expressed hi and montgomery taylor and i offer lectures, seminars and private consultations. For more information, contact me at monte m o nt y at r l j media. Dot com oppcoll are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Dahna i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. 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She found that sporting memorabilia sold the best, so maybe we can maybe you can come in on that. We can use that as a transition into the types of non-profits that it makes the most sense for and what non-profit needs to have in place. Indeed, absolutely is a really insightful comment on dh the core there that i want to call out, um, and used to to introduce who should be holding auctions or not is the comment that there are a lot of work gala fund-raising auctions if you’re going to have them if you’re going to hold them live, but at an event you know, it’s, a huge party that you’re planning and you’re bringing together a lot of effort’s involved to procure items, to merchandise those items and then to run the operation on the event night itself. You know, i’ve called this in various places a department store with a six hour life span that you’re bringing it all together and your your your selling items to people, and you’re checking them out and it’s all done within six hours, and it can be a lot of work now that said, it is generally work that you’re volunteers, volunteers associate with the organization are going to be capable of picking up fairly quickly. There’s not a tremendous amount of specialized expertise that is necessary to put this on. And so i would would put forward that the organizations for whom a gala fund-raising auction tens make the most sense our a those organizations that dafs, you know, our are not necessarily blessed with a high power development director if you are if you’ve got somebody that can run, eh? A strong direct mail campaign if you’ve got somebody that can do a strong fund-raising campaign that does not require event well, you’re probably better off putting your effort there. So that’s interesting. Okay, it’s, just a fact of life that there are people out there in the nonprofit world that are extraordinarily good at raising raising funds through campaigns that they can execute with a lot less work than attention put on a gala fundraiser. Okay, i just think i fundraisers don’t require specialized expertise and so there’s another tier of organizations where they make a lot of sense, which are the organizations that are, let us say ricin volunteers, but perhaps pour in professional development, you know, there’s a brand that we sell our software and our called schoolauction dot net and that’s for very good reasons. Groups like school pts booster club’s um and the like tend have lots of willing volunteers who can help who can take on a little piece of that, a lot of work, and you could spread the work among many hands, and they can mountain a event like this and have it be a very effective fundraiser for them, okay, volunteers, smaller organizations that are rich in volunteer organization schools, churches, community based non-profits community based service agencies often tend to find me to be a very successful, worthwhile effort. Okay, so how do you then start to organize your volunteers? What tasks need to be accomplished so that you can come to this come to fruition with your with your gala auction? Excellent question. I try, i try my best. Usually they’re not that good. So it’s all downhill from here. Well, let me let me try to live up to the question with the task to weigh breakdown the tasks involved in putting on a fundraising auction, i would go like this. Obviously you have to have a procurement effort. You have to get items that you’re going to offer for sale at your event, whether it be sports memorabilia, as your facebook commenter on or local business gift certificates or the like. You want to get as much of that stuff donated to your event possible. Roger, can i let me stop you for a minute? Do you agree with jane from the facebook page that sporting memorabilia sells? Well, supporting memorabilia often sells? Well, it depends a lot whether you call it the best or not, depends on who you’re grouped in, you know, who’s going to be in the audience at the event and in addition to your private part of your procurement efforts should involve, uh, sitting down is an organization and trying to analyse who you’re going to be able to get to attend your event as guests because in the end, unique if you want them to buy stuff, you have to have stuff they want to buy. So okay, very good glad you stated something that seems clear, but really not until you say it, which is you gotta know who your audience is god, if they’re not sporting fans than sporting memorabilia, is not going to go well, okay, so your procurement? Yes, there we go, there’s procurement, and then there is recruiting guest ilsen either probably the two largest efforts that you’re going to put on selling tickets to your event and getting the items that you’re going to sell once they’re there and these should go hand in hand as weii just stated there’s a connection between who your guests are and what you want to procure there, but they can be broken out and given as as areas of responsibility, two different teams. How do you like to see the procurement dahna is that? Is that literally knocking on local business? Local business doors, that’s a significant portion of the of the effort there direct male is an excellent tool to use teo sort of bulk out your procurement effort if you can get ahold of a decent list of area businesses. Um, i am building one by the way, i’m building what we’re calling the ultimate donation database and it’s going to be a free resource for everyone. I also published a free email newsletter called procurement tips for schoolauction why don’tyou neo-sage since you’re talking about yuri newsletter, i was going to it later, but since you mentioned it, why did you tell people how they could get your newsletter? Terrific. They can go and sign up for that for free from the front page of our weapons sight, which is www dot schoolauction okay, and what would we be offering the business in exchange? I mean, how, how, how, how would we tell the business that we’re going to be promoting you as the donor of one of our auction items? Another excellent question, because there is two in a row obvious easy answer, which is that they’re going to get a tax deduction for there donation. But that’s hardly the most sexy answer, and it’s hardly the most compelling one we can offer to them. One of the tips i like to give people is that if you are running a community organization, a school or a church, every donor that’s within a physically located within fiber ten miles of your organisation, you should send them a door sticker they can detail that can put in the window of their store. That says, i support this organization you want teo promote, you want to help them promote their position as philanthropist who are involved with their local communities. In addition, you can. If you have an auction website, aziz would have. If used our software, you can promote your donors from the web site. You can give the link back to their website, etcetera. We also offer a feature in our software where we can allow you to call out. Certain donors are at the bottom of every guest receipts on the end at the end of the night, so the point is, you want to be promoting that auction item donor. Like, for instance, the sticker in the window? Absolutely we’re doing this because you want to have a long, long standing, ongoing relationship with them. You want to be able to demonstrate that there was value to them and giving you a donation? Um, and at the same time, you’re also promoting your organization when you do so. Of course. So of course, the mutual benefit, right, it’s also interesting that you say that the charitable deduction is not the main motivation because that is what, exactly what i find talking to individual donors as as a fund-raising consultant, the charitable deduction is interesting to them, but rarely is it the primary motivation for the for the individual gift so interested? Just an interesting parallel with roger divine of schoolauction dot net, and we’re talking all about awesome auctions. Rodger what about using those volunteers marshaling those volunteers for the actual party planning the stuff that’s going to go on that night? Absolutely. And you really need a good crew of five, six volunteers that are excellent party planners to go in and set the event up. I find this to be one of the easier skills to marshal usually. Your organization within its volunteer pool within its reach, has got a couple of people that are really good at putting on a party on dh can work with caterers and work with decorators to get the room set up. Of course, i often ask for this because i’m miserable in this myself, and when i chair an auction, i will agree to do so only if i have somebody who is extraordinarily good at the the event set up and working with the caterers to be my co chair. Okay, so don’t go to any parties that roger invites you to when he’s hosting them. That’s not entirely true, i always hae always outsourced. Okay. Disasters all right, i know what i’m good at, and i know what i’m not all right? And that doesn’t apply to dinner parties. So you know, if you’re in the portland area, roger invites you to dinner to accept the invitation that doesn’t. That doesn’t apply them. Yes. Alright, please go ahead on. Okay. So in addition to the procurement and the ticket sales and the party planning skills, the other thing you need to have is that you really you’ve got a lot of moving pieces here, you’ve got to have somebody operationally who’s, extremely well organized and my personal biases that you should give them good tools to work with. People have been known to run successful auctions off of a stack of lined notebooks and maybe an excel spreadsheet, but i’ll tell you that it’s, a fairly inefficient way for them toe work there’s a tremendous amount of production of bedsheets and other collateral catalogs and the like that needs to happen. At a certain point. You need to be tracking all of your donations, tracking all of your ticket sales. Certainly my product or any of the other specialized software products that are out there for running benefit auctions. I tend to think that they’re they’re well worth the investment that you make. Okay, as well as that benefit auction specialist now would would. Would we expect the benefit auction specialist toe have these tools teo, to use for the the live auction? Or are they really just going to be the performer that night? The benefit auction specialists will bring much more than just being the performer. That okay, they may not provide you with the softer, although there are cases where they dio uh, they certainly can make recommendations based on what they have seen work for their other customers. But when you hire a benefit auction specialists, you should also beginning some consulting from them prior to the event on how to structure the live auction and talk about who your audience is with them. They bring a lot to the table there. Roger in in the few minutes we have left, i’d liketo transition to the online auction. Andi, open it with this comment from the facebook page from casey, i will say this starting out, it takes a little bit. I registered with ebay and they are currently limiting me to how many items i put up for sale. I called customer service, and they told me they do that for every new cellar. So far, we have been doing all right, and i’ve noticed an increase in traffic on our on our own web page. Excellent. Do you see that much spillover from on having an online auction to an increase in hits on the organization’s web page? Well, let me tell you where they come together. If you’re going to make an online auction work and you do need a platform, you can use ebay or you can use a private platform we provided as part of our software to andi, i’ve worked with a lot of organisations that have mounted fund-raising auctions online and the key skill there you may not need a party planner. You may not need an auctioneer. What you do need to have his excellent marketing skills. Because the key thing to know about online auctions is that if you build it, they will come does not apply. You have to hit your email list. I know you had a guest on last week who was was was telling your listeners howto build and clean. Ah, good email list. Just you have to hit that list hard and you have to hit it often in order to push people to register for the auction to push them toe look att specific items. You want to segment your potential universe of bitters and promote specific items to specific potential bidders. And then you really need to promote the sense of competition in the event you need to spur people on things. This particular item is out there, it’s getting these kinds of bids, um, you know, don’t let this bitter get it for this cheap yet, you know, give them some competition, get in there and did against them it’s for a great cause. So, you know, you know, clearly not just putting it up on dh, letting people come to it weigh it just doesn’t work that is just like a blogger, a web page exactly you have to promote in order for it to be successful. And if you do that, if you are promoting your fund-raising event in order to be successful, you will probably get some pass along in those emails, and you’ll probably drive as an ancillary benefit a lot of traffic to your organization’s website. Okay, another another comment from the facebook page, the host of tony martignetti radio is charming, articulate, adore bonem sir, no, this is from ana, she says bidding for good often works, but you need to know your audience very well. Can you comment on bidding for good bidding for good? Is is a company that runs an online auction platform that is out there. They have a a nice, uh, piece of software that i think. Works very well. It is one of our competitors, so i’m going to kind of limit myself and what i say about them, just a few niceties there, a print it’s certainly one that everybody needs to check out where you’re comparing and you’re doing your your shopping run for platform, you need to check them out. They are a leader in the marketplace. However, the the corner for comment that you have to know your audience is incredibly insightful and it’s one that we should repeat over and over again. If you’re going to get any fund-raising done through any of these events, you need to know who your audience in that room is, so that you can incent them in the correct ways. You can provide the right things for them to bid bid on. You can stimulate them with the right type of messaging and you can appeal to their whatever is most appealing to them, their sense of philanthropy, their sense of wanting a good deal, their sense of being a pillar of the community, etcetera. Roger divine is a founding partner in northward llc, the developer of tofino auctions and schoolauction dot net you can go to that website to get his free email newsletter on the subject of auctions. Roger, thank you very much for being on the show. Thank you, tony it’s. Been wonderful. My pleasure. We’re gonna take a break, and after this break, tony’s, take two. You’re listening to the talking alternative network. This is tony martignetti aptly named host of tony martignetti non-profit radio big non-profit ideas for the other ninety five percent technology fund-raising compliance social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio friday’s one to two eastern on talking alternative broadcasting do you want to enhance your company’s web presence with an eye catching and unique website design? Would you like to incorporate professional video marketing mobile marketing into your organization’s marketing campaign? Mission one on one media offers a unique marketing experience that will set you apart from your competitors, magnify your brand exposure and enhance your current marketing efforts. Their services include video production and editing, web design, graphic design photography, social media management and now introducing mobile market. Their motto is we do whatever it takes to make our clients happy contact them today. Admission one one media dot com hey, all you crazy listeners looking to boost your business, why not advertise on talking alternative with very reasonable race? Interested simply email at info at talking alternative dot com zoho welcome back, it’s. Time for tony’s. Take two at roughly thirty two minutes into the our philanthropy one hundred years ago in nineteen ten, the new york times earlier this year had a ah survey. Now i’m sorry. Years ago, they had a survey of philanthropy one hundred years ago in in nineteen ten and i blogged about that article that that i found from nineteen eleven it was, actually, i think it was the january first nineteen eleven issue, which had a survey of philanthropy in nineteen ten and in nineteen ten there was one hundred sixty three million dollars given to charity, and the article talks about some of the biggest names among that hundred sixty three million, like john rockefeller and andrew carnegie. It’s. Interesting that they they ah particularly admired anonymous donors in that in that article on dh altruism was cited as the main reason for giving which roger divine and i just talked about in terms of auctions, but not always unanimous, not always altruism. Mary harriman gave thirty one thousand dollars to the town of turner, new york, on the condition that turner new york changed the name of the town to harriman. And you’ll see in my block and that the town did consent to that they wanted her thirty one thousand dollars for a new train station, and they change their name to harem in new york. And that town still exists. That’s also the family that created harriman state park, which is an up on the hudson river in new york. There’s more about that dahna the philanthropy in nineteen ten on my block, which is that m p g a d v dot com. And that is tony’s take two for today, friday, april fifteenth with me now it’s scotty kegs. Scott koegler scott is our regular tech contributor and the editor of non-profit technology news. And we’re going to talk about sassiness service as a software explaining this money saving trend and whether you should be a part of it. Scott, welcome back. Thanks, tony, but i’m afraid that i’m going to have to put you in jail because, you know, fast is actually software service, not services. Did i say, oh, here it is. I said it. I said it backwards. All right, that sze jargon jets like reverse jargon jail. I screwed that up. Okay, uh first, explain it. I know it will go ahead with your, but it occurs to me that but the basic premise of of software service really probably deserves a little bit more of an explanation. Okay, yes. Um, you know, most most everybody is or wass used to using software and software basically consists of it is something you download or a cd or a disk that you put into your computer and you install it on your little computer. Ah, and that’s called locally installed software. And sometime ago somebody got the bright idea. Teo put it someplace else other than on your computer. And actually, that somebody was ibm back in the time share days when they had these big computers, nobody could afford a little, you know, computers there weren’t any. So they installed the software on this big computer, and they ran a liars to terminal so people could use them. And so software service is installing a software on a big computer. We’re a bunch of computers somewhere connected by a wire. That wire today is the internet and way connects to that server, and we run that software, and so we’re not installing it. But we’re just using it so that’s, why it’s called as a service and so have we essentially come one hundred eighty degrees from know what? We’ve got three hundred sixty degrees from the mainframe to sixty years, right from mainframe, which you described teo locally based which we’ve been doing for a decade or two decades, i guess then back to back to centrally located software just it’s more accessible. You don’t have to be wired anymore physically. Why? And i just want to go back to the show archives and to remind people that it was my very first show, which was on july sixteenth of two thousand ten that scott was a guest. That was obviously the first time for everybody and that’s that’s the show where we talked about software is a service, so if you want to dive more into what it is, you can listen to that july sixteenth show, and i have in mind that that was my very first show and very glad that scotsman with us ever since. So scott, so you have a survey of you’ve been serving the usage of of software as a service among non-profits we did. Wait, did a survey we asked people what their impression currently was and if it’s changed over the years over the last year, and it turns out that there’s been a pretty good shift, i would say about a year ago, the there was a lot of no doubt, i guess, you know, f you the fear, uncertainty and doubt about it, letting our data really not the software self, because nobody really care. Well, nobody was that concerned whether the software worked or crashed or whatever, because something always crashes. But their concern was mohr, based around the security of the data. And, you know, tony ana non-profit world, you’re donordigital a and you’re constituents, the funds that you’re receiving and the plans we got for raising funds are pretty private stuff. Yeah, security is a critical concern, right? So that was really ah, big deal. Because nobody really had a good track record on security. Pretty much the only thing that was out there that was, uh, really heavy duty. Sas kind of software. That was maybe two or three years ago was salesforce dot com, which was really a pioneer in the business. They put out this application that allowed you to put your prospects, your customers, your contact information, and so people would use that in sales in the selling process, a lot like constituent data, actually, and at least a sensitive because what he had there was huge corporations putting there customer, and they’re prospect, date out there and you can imagine, you know, non-profit uh, constituent information is proprietary think about large corporations and, you know, they’re competitive edges and trying to get customers and make money just so salesforce dot com was really the first big one, and they were very successful. They they’ve had some, uh, some issues with their data, but nothing, nothing on the order of disaster, where there were data has been breached and the information has got out been stolen. So that’s really brought a lot of credibility, and since then, in the last two years and particularly last one year sas application have just been moving off the chart. I wonder if that, you know well, i guess you expect that trend to continue. We can talk about that. Just i just maybe i’m too cynical, but i just think some time there will be some major breach of privacy and that headline will cause a lot of a lot consternation. You agree? I believe that there will be there actually have been but they have been pretty well controlled. The systems that are out there, you think about it. If i have ah, software application in my office, i’m pretty concerned about the security. I don’t want anybody stealing my information, but the fact is that i don’t have any expertise to make that secure. I’m just kind of, you know, lock the door night during the computer off, but that limits how i can get to my data, you know, who can use it when it’s available, you know, certainly not twenty four seven, but you look at the sas based companies and they really have a stake in it if they get one breach, even if it’s just small, they’re going to get a lot of bad press. If they get to, they’re going to lose customers, and if they get three, they’re going to be out of business. So they really have much more incentive on much more at stake than than even the private organization of the singles non-profit okay, let me just digress for a second. Did you get any of the notices about the company? Absalon a breach of email addresses? Did you get any of those yourself? Because i got five there five companies that i’ve given my email, i just to marriott hilton and a couple of financial sites offgrid that i’m surprise, surprise those financial sites even mentioned because your balance is like two hundred dollars, but but it zoho approaching my area code to want to i’m trying to get my savings account to equal my area code that’s my goal for two thousand eleven, but now i have five company i’m just me five companies that use the absalon and the disclosure was pretty much all the same that that excellent company had breached through some third party my email address so that’s true, they didn’t get your your data so they don’t know your balance, although you just told us all what it was, but they didn’t know that they all they got was your email address. Yeah, now i know in that case, right, but there have been worse ones among credit card companies and all but just so you know your point. Very well taken that bad press could could kind of kill the could kill a company and and maybe substantially inger the sas industry, right? If you think about it, there is one sad company that kind of goes under the radar, people don’t really think of it. Assassin but that’s, google, gmail, google documents all those kind of things are really sas based applications and there’s no dearth of people using that mean there’s millions of people using it buy-in not that it isn’t taking hold, okay? In just a minute or so we have left before a break. Why don’t you acquaintance with one of the areas that you think is the reason why sas is growing in popularity. Based on your article on your web site, the single biggest one is cost the there’s you can get into, you can implement a sass based application, baste something usually for free for a trial period and then you rent it monthly rather than buying equipment, buying software, getting people training all those kind of things that a big deal. Okay, we’re going to take a break. Of course, scott will be with us one return and we’ll talk. More about software as a service. And why. It’s gaining popularity among non-profits talking alternative radio twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Buy-in i really need to take better care of myself. If only i had someone to help me with my lifestyle. I feel like giving up. Is this you mind over matter, health and fitness can help. If you’re expecting an epiphany, chances are it’s not happening. 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I’m very glad to have scott with us this week talking about software as a service. I said it right that time geever because you’re the first, you’re actually the first guest to put me in jargon jail? I think so. Well, but i blew it. I so i called it services software, you’re on it. You’re keeping my feet to the fire. So before the break, we’re talking about cost so you can get in really just aren’t they? Aren’t they often based on the pages by the number of records that you’re putting in the service? Depends. They all have some kind of a rental agreement. Heimans that rental is by the number of records, sometimes it’s by the different functions that you use, so if they’re different modules to be enabled, you know, could be an extra five dollars per month for this or that, but, um, yeah, there’s there are many different yeah, and for a small organization, this could be ideal. I mean, you’re talking about a five dollar entry cost at the very outset, right? And some of them i’ve said, uh, there are some that allow you to get in for free more of a of a trial. And you, khun set up the site, see if you like it, see how it works and go from there. And if it doesn’t work, simply delete your information and off you go with another another trial somewhere else. And isn’t that also a issue that you’re sort of bringing to mind for me the the ability of you to get your data back if you stop working with a company? Yeah, that was always a problem for at least an issue. Uh, pretty much everyone now gives you access to your own data. There were some some pretty loud screams about not getting your data back. And frankly, most of that was occurring in the in the install software world where you and i ghisolf softer on your own computer, and there really was no way to get it out. So you had to operate to the same, you know, the next version of the same stuff otherwise re entering into a different version, which which, you know, if you have even just hundreds of records, let alone thousands or tens of thousands that’s that’s out of the question. So those days of holding your data hostage are pretty are over you’re saying it’s worth a question just to be sure i haven’t run across any sass based organization that holds your data hostage. Okay? And of course, your your article on this subject is that n p tech news dot com because scott is the editor of non-profit technology news, what else is ah reason that non-profits are expanding their you? Scott, the ability to update the applications is just great. One of the things about that installed software is that you get this announcement from your software vendor saying we’ve got we’ve got an update, you can download it here or here’s the desk even and you need to install it. Well, you always have some hodja death right? About installing new software on your computer because what if it doesn’t work? You know, then you’ve got a service call you out of business. You can’t do anything. And so what software the service does is that almost everyone every sas based application i’ve seen, the updates are done in the background, and almost without you knowing it, so the company will come out and with letter rather than saying there’s a new update? You need to install it, and they’ll say we’ve been starting new update, you’ll notice these things have changed and and so they’re just there it’s kind of a seamless transition. You don’t have to worry about your data getting lost company handles it and the update that they did for you, they also did for the other ten thousand customers. They have so it’s a one shot deal? Yeah, on dh. So you’re getting the same version of the software that much bigger, more sophisticated shops they’re using, exactly and that’s a great point, you know, the year taking advantage of the pressure that the large organizations are putting on your software provider because let’s face it if they have hundreds of thousands of millions of records, they’re paying much more than you are with a few thousand records, and they have a lot more clout with the sas cos and believe me, they leverage that so thie the installations, the updates they put in place the features they had, all those things are benefit you just as much as they do the big companies getting those updates, though automatically, that could that itself could. Cause a little agenda, by the way, i love the guy, you know, koegler is telling martignetti about agita that’s because you walk into the office one day and it’s different than the way it was the day before. What you’ll find is that most of these people, these companies are very sensitive to that, so they’re not going to make wholesale changes. They’re not going to make something it says hey, what’s this they don’t make maybe a couple of menu changes, then they add a few features so that if you’re kind of searching around the menus and the functions, you may stumble upon them. But then they, you know, they have run up against that surprise before they’ve done with the phone calls, and they just they don’t do that. Okay? Okay. Excellent. Tell us another reason what else you got? The boy? Uh, one of the big things is time to market or time for implementation when you install software. There’s always the where they’re wass always the issue of well, do i have the right kind of computer? Is my server big enough to running the right version of the operating system? I running max. Or windows or winex, and sometimes you’re limited in your selection of software based on the computers were running. Now, if you have a computer or even a smartphone or a tablet or anything that has a internet browser, you’re there, you can run the software. All these things run on pretty much any browser that can connect to the to the web, and that means that people in different locations can all be collaborating, i guess at the same time, right? Absolutely that thie other thing and that’s again and great point is that if it’s installed in your office that you need to supply the outbound connection to the internet, you need to manage the user access. You need to be sure your connections on all the time and when it isn’t with such as, you know, saturday night at ten o’clock or sunday afternoon at three, you’re responsible for that and the sas cos, well, they you know, they staff around that they’ve got people that were there, they’ve got triggers that announced when something is wrong, they know it before you do, and so they take care of it again. They have a lot more at stake and then just one installation. So? So, you know, full time access and remote access are key factors. Scott, in just a minute, we have left. What are some of the functions that non-profits confined in software as a service? Well, specifically for non-profits certainly constituent management. Funda counting, mailing list management. One of the big things i just started. The tale of your last conversation about about auctions, auctions, services air great, then that’s a typical sas based application. So all those things that that a non-profit is doing all things they would like to do are probably available. Some kind of sad faces. All right, scott koegler, the editor of non-profit technology news. Our shows. Regular contributor about those issues. Technology for non-profits scott, thank you very much for being on again. Thanks, tony. Real pleasure. Thank you. Next week, it’s going to be a conversation with hildy gottlieb she’s, the author of the polyana principles and she’s going to be my guest for the hour. She’s got some really transformative ideas for non-profits to create enormous change in their communities. And if you would like to participate in that conversation, leave a comment on the show’s. Facebook page and be a part of the conversation, just like anna and some others were today. I hope you’ll be with me and hildy for that conversation, either through facebook or by listening live, you can keep up with what’s coming up, you can go to the facebook page and sign up for our insider email alerts. You’ll know who the guest star in advance. You want to wait for the week’s show, you’ll know before everybody else. And while you’re there, please click like become a fan of twenty martignetti non-profit radio, always reminding you that you can subscribe to the show on itunes. Listen, any time on the device of your choice, automatic downloads that is, that non-profit radio dot net, creative producer of tony martignetti non-profit radio is claire meyerhoff, our line producer. Who’s. Also the owner of talking alternative broadcasting is sam liebowitz and our social media is by regina walton of organic social media hope you will be with me next week here on talking alternative broadcasting at talking alternative dot com that’s. Next friday, one p, m eastern. Dahna you didn’t think that shooting good ending things. You’re listening to the talking alternate network. E-giving get in, it’s. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? 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