They were calling and writing to thank me only because they wanted to get back into my pocket. By that time, they had to thank me. It would have been embarrassing if they hadn’t. That’s not genuine gratitude.
Say thanks often. Whether to donors, colleagues, bosses or charges. Say it when you don’t have to, so it’s sincere, and not out of embarrassment.
In fundraising, the conventional wisdom is to thank a donor seven times in various ways when they’ve made a gift. I don’t know that we need to count.
Sincerity means so much more than the number of times. Just do it as often as you can. Make your gratitude sincere and personal and from the heart.
It will be received in the same spirit you deliver it.