IA & UX: Information Architecture & User Experience & Tech Trends

Lacey Kruger, lead information architect at Blackbaud, and Misty McLaughlin, the company's principal user experience consultant, have lots of ideas to help you design your online properties for success, so visitors return and supporters stay engaged. Recorded at Blackbaud's bbcon conference last October.

Scott Koegler, our tech contributor and the editor of Nonprofit Technology News, tells how he sees nonprofits using computing to fulfill unique needs; engage through social networks; and customize their own computing.